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  • HVAC Service Technician
    HVAC Service Technician
    1 month ago
    Full-time
    Staten Island, New York

    We’re seeking a dynamic HVAC Service Technician to join our team and deliver top-tier heating, ventilation, air conditioning, and mechanical services. In this energetic role, you’ll be at the forefront of maintaining and repairing complex HVAC systems across diverse settings. Your expertise will ensure optimal performance, energy efficiency, and safety standards are met every day. Install, troubleshoot, repair, and maintain HVAC systems including air conditioning units, boilers, refrigeration equipment, and ventilation systems to ensure peak operational performance. Read and interpret schematics, blueprints, technical manuals, and HVAC design documents to accurately diagnose issues and implement solutions. Conduct routine inspections of HVAC equipment and property maintenance systems to identify potential problems before they escalate. Maintain detailed service records, work orders, and inspection reports to ensure compliance with safety standards and company policies. Operate a company vehicle safely to transport tools, parts, or equipment as needed for field service tasks. Assist in HVAC system design modifications or upgrades based on client needs or new technological advancements. Respond promptly to service calls in the field for emergency repairs or scheduled maintenance across various properties. Support property maintenance activities by ensuring HVAC systems integrate seamlessly with overall building operations. Strong mechanical knowledge with hands-on experience in HVAC/R (Heating, Ventilation, Air Conditioning systems. Proven service technician experience with a focus on troubleshooting complex HVAC issues efficiently. Ability to read and interpret schematics, blueprints, and HVAC design documents accurately. Familiarity with property maintenance procedures related to air conditioning units and ventilation systems. Valid driver’s license with a clean driving record for safe transportation of tools and equipment. Please Note: Pay will depend heavily on experience and knowledge in the field. Job Type: Full-time Pay: $25.00 - $40.00 per hour Expected hours: 40 per week Work Location: Hybrid remote in Staten Island, NY 10302

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  • Technical Support Engineer
    Technical Support Engineer
    1 month ago
    Part-time
    Manhattan, New York

    Job Title: Field Technical Support Location: Watertown, NY 13601 (Onsite) Mode : Contract This is a field support role, candidate needs to visit multiple sites. Candidate needs to have his own vehicle. You will be required to provide Deskside / OSS / FSO technical support to Desktop PCs, Laptops, Tablets, Smart Phones, Desk telephony, AV equipment, Comms room devices/activities, desk cabling, Software installation and troubleshooting and any other related technology. Providing a high level of customer satisfaction and extremely strong communicator in both verbal and written communicate in the local language. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. Work self-sufficiently to perform fault diagnostics, delivery user requirements, while maintaining standards and SLAs. Supervisory Skills Required • Must ensure the team successfully work towards achieving all goals, such as SLA’s, OLAs & DSAT/CSAT,, • Financial management of the area must be of the forefront of thinking for all decisions and activities along side the KPIs, • Consistent monitoring of the teams attendance in accordance with contractual requirements for holidays, seasonal coverage ensuring the operational service is maintained fully, • Deliver Managed Services for the client, • Build and manage various on-site/off-site teams and direct all related People/ Process and Technology Competencies, • Formalize internal process to ramp-up expertise of resources, • Prepare reports on Monthly / Weekly / Daily basis to show productivity improvements and efficiencies, • Manage Service Improvement activities as and when required, • Handle Escalation through to successful resolve, • Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but not limited to Desktop PC, Micro PC, Thin Client, Laptop, Tablet, Smartphone, Printers, MFDs, and basic network connectivity, • Hands on role, expected to provide 2nd line IT support to the business community ensuring that all requirements are met within agreed service level agreement, • To provide infrastructure administration functions, • Providing on-site cover as part of a shift arrangement, • Support inline with contracted business working hours, • Provide site support in remote offices when required, • Being prepared to work out of hours when required, • Troubleshooting and resolving software issues; reimaging computers/hard drives Backing up and restoring settings and associated systems administration activities, • Taking ownership of issues through to resolution on all appropriate requests, • Categorize and prioritize end user support requests and service requests by utilizing a Customer ticketing system to track tickets and provide up-to-date status and information, • Ensuring regular customer interaction to adhere with update SLA’s and high levels of customer service, • Providing daily ticket updates to ensure users are fully updated on updates, • Move equipment associated with service requests, inline with health and safety guidelines, • Monitoring and mentoring team health and safety practices, • Performing asset inventory activities as needed, • End user training and guidance on the use of hardware and software, • This position requires the ability to work in a BAU and / or project-based environment requiring flexibility and teamwork, • Performs other duties as assigned

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  • CCTV Technician jobs
    CCTV Technician jobs
    2 months ago
    Full-time
    Rutherford

    CCTV Technician We are seeking a skilled and detail-oriented CCTV Technician to join our dynamic team. The ideal candidate will possess a strong background in security systems, including CCTV installation and maintenance, as well as expertise in computer networking and low voltage electrical work. This role involves working both independently and collaboratively to ensure the successful deployment and operation of surveillance systems for our clients. Responsibilities Install, configure, and maintain CCTV systems, ensuring optimal performance and reliability. Conduct field service visits to troubleshoot and repair security systems, including alarms and fire alarms. Utilize hand tools and power tools effectively for installation and maintenance tasks. Implement remote access software solutions for client monitoring needs. Maintain accurate records of installations, service calls, and equipment inventory. Requirements Strong mechanical knowledge with the ability to work with various hand tools and power tools. Excellent problem-solving skills with a focus on customer satisfaction. Strong communication skills to effectively interact with clients and team members. Willingness to travel for field service assignments as needed. Join us in enhancing safety through advanced surveillance technology. If you are passionate about security systems and have the skills we are looking for, we encourage you to apply. Job Type: Full-time Pay: $160.00 - $200.00 per day Benefits: Life insurance Paid time off Ability to Commute: Rutherford, NJ 07070 (Required) Ability to Relocate: Rutherford, NJ 07070: Relocate before starting work (Required) Work Location: In person

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