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Job DescriptionAmalgamated Bank seeks a dedicated Chief Information Security Officer to be responsible for designing and implementing the Bank’s Information Security program while protecting the business from cyber security threats. This is a hybrid role reporting to our NYC headquarters. By joining our team, you’ll be joining a Bank that believes that maintaining a diverse and inclusive workplace where everyone feels valued and respected is essential for us to grow as a company. We are dedicated to building a more equitable world in our everyday practices by embracing the values of our employees and customers. Essential Job Functions: • Develop and maintain an Enterprise Information Security Program, • Design a critical response process for Cyber Security incidents, • Identify, report and control Cyber Security incidents, • Manage and train Information Security staff and develop and deliver Information Security training to the Bank’s employees, • Continuously monitor threats to the Bank’s operating environment, • Approve and administer identity access policies, • Maintain a current understanding of the IT and Cyber Security threat landscape for the industry, • Ensure Bank compliance with relevant Information Security laws and applicable regulations, • Lead, and assess the results of periodic security tests, including internal and external penetration testing and phishing, • Schedule table-top exercises for Crisis Team and senior management and report findings to management, including implementation of recommendations, • Review and approve Information Security policies, procedures and controls, • Ensure that they are kept current and are communicated to staff/consultants, • Ensure staff/vendor compliance with the Bank’s security policies and procedures, • Manage a team of employees, contractors and vendors involved in Information Security, • Brief the Executive Team on status and risks, overall strategy and necessary budget, • Communicate best practices and risks to the Bank, • Perform a risk assessment of the Bank’s vulnerabilities in the Cybersecurity landscape and develop the Bank’s risk appetite for Information Security, • Develop Key Risk Indicators (KRIs) and dashboard metrics reporting to both the Management Team and the Board of Directors, • Establish strong working relationships with the Heads of IT and business lines, • Develop and present quarterly reports to the Board of Directors. Knowledge, Skills and Experience Requirements: • Master’s degree or equivalent experience, • Minimum of ten (10) years of experience, at least five (5) years focused on managing information security in a complex, matrixed environment, • Extensive experience in regulated industries, especially financial services; banking experience is preferred, • Proven ability to create and maintain enterprise-level information security programs, • Motivated individual with strong analytical, problem solving and root cause analysis skills, • Ability to work on multiple, time-critical projects simultaneously, • Knowledge of Data Privacy Laws, • Working knowledge of information security engineering concepts and principles, • Familiarity with DFS 500 and similar regulations, • Experience working with external regulators, including NY DFS and FDIC, • Excellent verbal and written communications, including presentation of complex data in easily, understood ways, • Ability to confidently interact at multiple levels in the organization and lead cross-departmental team projects, • Experience presenting to senior levels, including Board of Directors, • CISSP, CISA or CISM designations preferred Our job titles may span more than one career level. The starting base salary for this role is between $240,000.00 – $260,000.00. The actual base pay is dependent upon many factors, such as: training, transferrable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. Amalgamated Bank is an Equal Opportunity and Affirmative Action Employer, Minorities / Females / Individuals with Disability / Veterans. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. View our Pay Transparency Statement. Submission of a resume or any information regarding your qualifications does not constitute a promise or offer of employment. At Amalgamated Bank, we consider an applicant to be someone who has interviewed at least once, in person, with the hiring manager. Amalgamated Bank does not sponsor applicants for work visas. Hybrid Work Model Effective February 18, 2025, employees in office-based positions will be working a Hybrid work schedule consisting of three days or more, on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, the contact center, branch service roles, and general services where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance does not apply to roles that have been designated as “remote”. Search Firm Representatives- Please Read Carefully Amalgamated Bank does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for the position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Job DescriptionDescription: About Us At IDC (International Digital Center), we specialize in digital media solutions, including localization, subtitling, dubbing, accessibility, digital mastering, and content distribution for some of the world’s largest studios, broadcasters, and streaming platforms. Our mission is to deliver high-quality, innovative services that support global storytelling across every screen and every audience. The Opportunity We are seeking a Director of Client Strategy & Growth to join our leadership team. This senior-level role will drive revenue growth by strengthening existing client partnerships, expanding multi-service agreements, and winning new clients in the entertainment and digital distribution sectors. This position is ideal for a proven sales executive with a strong network in media & entertainment who thrives in a commission-driven environment and is motivated by building relationships, closing deals, and shaping IDC’s competitive edge. What You’ll Do Strengthen long-term relationships with global studios, streamers, and content creators. Expand service agreements to include subtitling, dubbing, accessibility, mastering, and digital delivery. Identify and secure new client opportunities across film, TV, OTT, and independent markets. Research market trends and analyze client needs to identify new service lines. Lead the full sales cycle: prospecting, pitching, negotiating, and closing. Collaborate with the Commercial and Operations teams to ensure seamless service delivery. Monitor KPIs, track sales targets, and adjust strategies to optimize results. What We’re Looking For Why Join IDC? Uncapped commission potential with competitive base pay. Quarterly and annual performance bonuses. Full benefits package: medical, dental, vision, retirement plan, PTO, and holidays. Opportunities for professional growth and leadership impact in a global company. Be part of a company driving innovation in localization and digital content delivery. Job Type: Full-time Benefits: 401(k) Dental insurance Flexible schedule Health insurance Vision insurance Work from home Work Location: Hybrid remote in New York, NY 10017 Requirements: 8+ years of experience in sales, business development, or client solutions within media, entertainment, or post-production/localization services. Strong network of industry contacts (studios, OTT platforms, distributors, etc.). Proven track record in revenue growth and expanding multi-million-dollar client contracts. Experience with multi-language subtitling, large-scale dubbing, and accessibility projects. Exceptional relationship management and communication skills. Strong business acumen and ability to manage multiple markets/projects simultaneously. Proficiency with localization tools/TMS and familiarity with AI, automation, synthetic media, and LLMs is a plus. Multilingual proficiency (preferred, not required).

Job Description Salary Range for NY Tristate Area - $155,218.00 - 194,022.00 USD - For remote candidates, the salary range will be adjusted based on the applicant’s state of residence. About Child Mind Institute We're dedicated to transforming the lives of children and families struggling with mental health and learning disorders by giving them the help they need. We've become the leading independent nonprofit in children's mental health by providing gold-standard evidence-based care, delivering educational resources to millions of families each year, training educators in underserved communities, and developing tomorrow's breakthrough treatments. Position Details: As part of the National Programs team, you will report to the Senior Vice President, National Programs. As the Director of Government Affairs, you will lead our efforts to engage and influence policymakers at the city, state, and federal levels, and expand public revenue to support our mission. You will lead fundraising, and advocacy efforts while building strategic partnerships with public agencies, elected officials, and policymakers in multiple states. You will have experience working across state and federal systems, an understanding of diverse public sector funding sources and mechanisms, and a record of securing those resources. This includes experience with government grants, contracts, appropriations, and other public funding instruments. The position requires political judgment, a strong grasp of intergovernmental processes, and the ability to operate effectively across jurisdictions. This is an exempt, full-time position which requires four (4) days per week in our NYC headquarters office, as determined by your supervisor. While this position is benchmarked as an in-office role based in New York City, we are also open to remote candidates within the United States. The role cannot be performed in states where CMI is not licensed, including Ohio, North Dakota, Washington, and Wyoming. Applicants must be legally authorized to work in their state of residence, and the salary range will be adjusted based on the applicant’s state of residence. You Will: • Government Relations & Advocacy, • Lead and coordinate government relations strategies across multiple states and federal agencies., • Build and maintain trusted relationships with elected officials, agency leaders, and coalition partners., • Monitor and analyze policy, regulatory, and budget developments relevant to child and adolescent mental health, education, and family well-being., • Draft policy briefs, testimony, position statements, and talking points for organizational leaders., • Facilitate strategic engagements between executive leadership and public sector decision-makers., • Public Sector Fundraising, • Identify and pursue diverse public funding opportunities, including grants, contracts, appropriations, and other mechanisms at the state and federal levels., • Lead or support proposal development and submission in collaboration with program, finance, and development teams., • Cultivate and steward relationships with public funders to position the organization as a trusted partner and thought leader., • Track and manage funding pipelines, timelines, and requirements across multiple states., • Leadership & Collaboration, • Represent the organization externally in policy coalitions, task forces, and public events., • Manage and coordinate contract lobbyists, policy consultants, and state-level representatives. This position requires travel domestically up to 30%. You Have: • 10 years of experience in government relations, public affairs, or public sector fundraising, with demonstrated success in securing public funding and influencing policy outcomes., • Bachelor's degree., • Extensive relationships and experience engaging with government entities at both state and federal levels, ideally across multiple states., • Deep understanding of legislative, regulatory, and budget processes affecting health, education, and human services sectors., • Proven ability to identify, secure, and manage diverse public funding streams, including grants, contracts, appropriations, and reimbursement models., • Exceptional strategic planning and relationship-building., • Produce policy-informed materials., • Passion for improving the lives of children and families, particularly those facing mental health and learning challenges. Our great compensation package and benefits include medical, dental, vision and life insurance, 401(k), paid parental leave, dependent care, discounted tickets and entertainment perks programs. For more information about our benefits, please visit our employee benefits website. Pay Range The salary range for the position is posted. Factors such as candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations affect the salary offered within this range. In addition, this salary may be subject to a geographic adjustment (according to a specific city and state and depending on the role), if an authorization is granted to work outside of the location listed in this posting. EEO Disclaimer Child Mind Institute is committed to fostering an inclusive and equitable workplace where all individuals are treated with respect and dignity. We are proud to be an equal opportunity employer and prohibit discrimination and harassment of any kind.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role The Clinical Supervisor will be responsible for managing a group of assigned clinicians. This management will include facilitating training, auditing the clinicians to ensure services are delivered in accordance with recognized best practices, helping to improve communication between the clinicians and management, etc. You will assist the Clinical Director in managing and developing the clinical staff. Facilitate weekly group treatment and maintain a caseload. We're a mission-driven team working to expand access to life-saving behavioral healthcare for people who need it most. Across all departments, we collaborate to deliver meaningful outcomes and build a more connected, effective model of care. If you're inspired by our mission and excited to help transform the behavioral health landscape, we encourage you to apply. Responsibilities • Assist the Clinical Director to develop and implement an engaging clinical schedule, including the development of curriculum, • Ensure that clinical services are delivered in accordance with recognized best practices, • Crisis management throughout all intensive outpatient program delivery/on-call responsibilities throughout nights/weekends, • Maintain a caseload and facilitate weekly group treatment (15 hours minimum), • Well versed in a variety of modalities and feel confident integrating them into your treatment approach (DBT, CBT, EMDR, MI certification is a plus), • Communicate clearly and professionally with clients, staff, families, agencies, and referents, • Ensure compliance to regulations set forth by The Joint Commission and perform ongoing quality assurance, • Monitor treatment documentation to ensure all notes are included and meets agency and professional standards per DHCS and The Joint Commission standards, • Provide clinical supervision in accordance with regulatory requirements and accreditation standards, • Maintain and model professional ethics, including appropriate boundaries and confidentiality, • Assist with the development of relationships with key referral sources, participate in networkingRequirements, • Must be an independently licensed mental health counselor, • Work authorized in the United States and native or bilingual English proficiency, • Experience working with a wide range of ages, including children, teens, young adults, and adults clients, • Leadership experience in clinical setting (inpatient, outpatient, IOP, PHP) This role is not presently available in New York, Colorado, Washington or California. #LI-Remote Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role The Clinical Supervisor will be responsible for managing a group of assigned clinicians. This management will include facilitating training, auditing the clinicians to ensure services are delivered in accordance with recognized best practices, helping to improve communication between the clinicians and management, etc. You will assist the Clinical Director in managing and developing the clinical staff. Facilitate weekly group treatment and maintain a caseload. We're a mission-driven team working to expand access to life-saving behavioral healthcare for people who need it most. Across all departments, we collaborate to deliver meaningful outcomes and build a more connected, effective model of care. If you're inspired by our mission and excited to help transform the behavioral health landscape, we encourage you to apply. Responsibilities • Assist the Clinical Director to develop and implement an engaging clinical schedule, including the development of curriculum, • Ensure that clinical services are delivered in accordance with recognized best practices, • Crisis management throughout all intensive outpatient program delivery/on-call responsibilities throughout nights/weekends, • Maintain a caseload and facilitate weekly group treatment (15 hours minimum), • Well versed in a variety of modalities and feel confident integrating them into your treatment approach (DBT, CBT, EMDR, MI certification is a plus), • Communicate clearly and professionally with clients, staff, families, agencies, and referents, • Ensure compliance to regulations set forth by The Joint Commission and perform ongoing quality assurance, • Monitor treatment documentation to ensure all notes are included and meets agency and professional standards per DHCS and The Joint Commission standards, • Provide clinical supervision in accordance with regulatory requirements and accreditation standards, • Maintain and model professional ethics, including appropriate boundaries and confidentiality, • Assist with the development of relationships with key referral sources, participate in networkingRequirements, • Must be an independently licensed mental health counselor, • Work authorized in the United States and native or bilingual English proficiency, • Experience working with a wide range of ages, including children, teens, young adults, and adults clients, • Leadership experience in clinical setting (inpatient, outpatient, IOP, PHP) This role is not presently available in New York, Colorado, Washington or California. #LI Additional Information The expected base pay for this role will be between $75,000 and $115,000 per year at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Charlie Health-sponsored benefits. #LI-Remote Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description Key Responsibilities • Daily time entry accounting for at least 80% of hours clocked in., • Maintain and update technical documentation in IT Glue., • Assist and guide Jr. Engineers on troubleshooting steps; serve as an escalation point for service tickets., • Configure and manage Windows Server:, • File, print, and remote access services., • File permissions, event logs, backups/restores., • Administer enterprise email applications (Exchange/Office 365):, • Add/remove users and groups, configure permissions, aliases, and forwarding rules., • Install, configure, and troubleshoot:, • MS Office Suite applications., • Standard POP, SMTP & Exchange clients (including Outlook)., • Workstation hardware (video cards, NICs, sound cards, drives, PDAs)., • Network configuration & troubleshooting:, • TCP/IP, DNS, VLANs, routing, firewalling., • Routers, firewalls (SonicWALL, FortiGate), wireless technologies., • Switches, hubs, patch panels, and network node connectivity., • Support and troubleshoot Citrix & Windows RDP environments., • Perform data backup and recovery; maintain corporate antivirus and VPN connectivity., • Provide accurate time estimates for tasks and ensure complete resolution., • Strong ability to communicate technical concepts clearly to non-technical audiences., • Able to work independently while being a supportive team player., • Willingness to learn new technologies quickly through self-study and practice., • Detail-oriented and able to perform technically complex tasks accurately., • Capable of handling stressful situations professionally., • Proactively seeks assistance when needed without overburdening others., • Required:, • CompTIA A+ certification., • Valid driver’s license., • Minimum 2 years of IT experience (hardware, software, networking, security)., • Preferred:, • Network+, Security+, MS-900 or AZ-900, MCP, CCNA/CCDA/CCNP, Project+, Apple certifications., • 2+ years’ experience with VLANs, routing, firewall support, server hardware (CPU/RAID/SCSI), mobile messaging tech., • 5+ years’ experience in an MSP environment (for senior-level consideration)., • Experience with Citrix & Windows RDP environments.

Job Description Bookit is revolutionizing the travel and rewards industry as the next-generation B2B2C “super app” offering our brand clients and consumers unprecedented value on luxury travel, VIP experiences, and premium retail goods. Consumers save up to 70% when booking on our platform, earning universal rewards points that can be spent with over two million brand partners. Envisioned as a “next-gen Expedia,” Bookit supports customer transactions in 3,000+ cryptocurrencies, as well as debit/credit cards and brand rewards points. Our SaaS technology infrastructure is transforming the future of payments. Learn more at bookit.com and bookit.com/enterprise. About the Role • Title: Head of Operations Location: Miami-Hybrid preferred. Remote considered for highly qualified candidates Salary Range: $175,000 – $190,000 Role Overview: The Head of Operations drives strategic excellence across all facets of Bookit’s rapidly scaling B2B and B2B2C platform. The role combines deep operational expertise with senior leadership to oversee a digital booking platform spanning travel, VIP experiences, premium retail, and blockchain-powered payments. You will help grow and support a cross-functional team of technology builders, operators, and customer service professionals, delivering high-value rewards to consumers and meaningful engagement to brand clients. The ideal candidate has experience scaling operations in high-growth travel technology, marketplace, or startup environments, with the strategic and financial acumen to build scalable operating frameworks at the intersection of travel, fintech, loyalty, and entertainment. **This role is not focused on hotel property operations, on-site hospitality, or traditional guest services. We are seeking operators with experience running technology platforms, marketplaces, and digital booking systems at scale. We value operators who are comfortable building structure in ambiguity and who thrive in early-stage, fast-scaling platform environments. Requirements • 8+ years of operations leadership experience in high-growth technology, marketplace, or platform-based businesses (travel, e-commerce, fintech), • 5+ years in senior leadership roles (Director, Head, or VP level) with P&L ownership, • Experience partnering closely with executive leadership as an operational decision-maker, • Proven success scaling multi-sided marketplaces with complex inventory management, • Strong vendor and partner management experience at scale, • Track record with major online travel or marketplace platforms (e.g., Expedia, Booking.com), digital booking businesses, or high-growth tech startups, • Proficiency with modern operations tech stacks, CRM systems, BI tools, and AI-driven tools, • Proven ability to lead and scale cross-functional operations teams in fast-growing organizations, • Highly collaborative and adaptable leader who contributes positively to company culture Bonus / Preferred: • Spanish proficiency, • Web3 / crypto familiarity, • Health care plan (Medical, Dental & Vision), • Vacation: Flexible/Unlimited PTO with manager approval., • 401K Plan – Tax-Deferred and/or Roth options, • Collaborative culture with industry veterans and mission-driven builders Bookit is an equal opportunity employer. We strive to create and maintain an equitable workplace where contributors of all backgrounds feel welcomed and valued. We do not discriminate against applicants or employees based on racial identity, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability or genetic information. Be part of an inclusive company culture emphasizing autonomy, mastery, and purpose.

Job DescriptionSenior Director, Strategic Partnerships (Platform, Ecosystem & Semiconductor)Company Description: At Butterfly Network, we're leading a digital revolution in medical imaging, transforming an industry that has long relied on bulky, analog systems. With our proprietary Ultrasound-on-Chip™ technology, we're democratizing healthcare by shifting ultrasound from the expensive, stationary systems of the past to the connected, mobile, and software-enabled platforms of today. In 2018, we launched the world's first handheld, whole-body ultrasound, Butterfly iQ – followed by iQ+ in 2020 and iQ3 in 2024, each more powerful than the last. Our innovation doesn't stop at hardware. Butterfly combines our advanced device with intelligent software, AI, services, and education to drive adoption of affordable, accessible imaging. Our technology is proving to help clinicians, clinics, and hospitals enhance care, cut costs, and expand imaging access. It's been recognized by Prix Galien USA, Fierce 50, TIME's Best Inventions, Fast Company's World Changing Ideas, among other awards. We're a team of bold thinkers, problem-solvers, and innovators ready to shape the future of medical imaging. Let's build something extraordinary together! Job Description: We are seeking a bold, entrepreneurial commercial leader to drive the strategy, growth, and execution of our partnership ecosystem across both Butterfly Garden (our AI Marketplace) and Octiv (Powered by Butterfly), our Ultrasound-on-Chip™ semiconductor platform. As Senior Director, Strategic Partnerships, you will be responsible for sourcing, structuring, negotiating, and closing high-impact partnerships—including complex semiconductor, chip licensing, SDK, AI, and technology integration deals that fuel the growth of both platforms. You will work at the intersection of chip technology,AI ecosystems, medical imaging, clinical workflows, and enterprise commercialization—ensuring partners achieve seamless success from pre-sales engagement through execution, launch, and long-term growth. This role is ideal for a commercial leader with deep experience crafting sophisticated semiconductor and platform technology deals while also scaling AI and software ecosystems. Reporting directly to the Chief Business Officer, you will shape the commercial strategy for two of Butterfly's most important innovation engines: • Butterfly Garden: expanding our AI and SDK partner network, integrating third-party AI models, and driving adoption of AI-powered clinical solutions., • Powered by Butterfly / Octiv: leading semiconductor, hardware, and OEM partnerships that scale the Ultrasound-on-Chip™ platform into next-generation devices and breakthrough healthcare technologies.Key ResponsibilitiesSemiconductor Technology Leadership, • Deep technical acumen and understanding of the semiconductor/chip industry, • Ability to lead the negotiation and structuring of semiconductor, chip licensing, technology integration, and supply-chain–related partnerships central to the Ultrasound-on-Chip™ platform., • Identify and pursue step-change commercial opportunities with OEMs, component manufacturers, hardware partners, and strategic technology collaborators., • Develop business cases, pricing frameworks, and deal structures that reflect both technical complexity and long-term commercial value., • Partner with engineering, product, and operations teams to translate technical requirements into executable partnership terms.Partnership Strategy & Ecosystem Development, • Define and execute an ecosystem strategy spanning semiconductor partners, AI developers, SDK collaborators, research institutions, and enterprise clinical customers., • Build a diversified pipeline of partners that expand platform capabilities and accelerate adoption of integrated chip, hardware, and AI solutions., • Lead negotiations, deal frameworks, and business models across the full partnership lifecycle.Commercial Revenue Growth, • Drive revenue through high-value semiconductor, technology, enterprise, and AI ecosystem deals across Octiv and Butterfly Garden., • Develop and manage a robust pipeline that includes new business, expansion pathways, and multi-year strategic collaborations., • Create compelling value propositions aligned with executive, technical, and clinical stakeholders.Partner Relationship Management, • Serve as the primary point of contact for key semiconductor, AI, and technology partners., • Understand partner needs, strategic priorities, and technical constraints to influence internal roadmaps and cross-functional decisions., • Secure C-suite alignment internally and externally on partnership goals, commitments, and trade-offs.Cross-Functional Leadership & Execution, • Collaborate deeply with product, engineering, clinical, and commercial teams to ensure partnership success from pilot through deployment., • Drive internal alignment around SDK, AI, and semiconductor strategies—advocating for the resources and sequencing needed to deliver results., • Ensure seamless transitions from early engagement through implementation, validation, compliance, and long-term growth.Engagement Tracking & Operational Excellence, • Maintain a structured, data-driven approach for tracking partner stages, next steps, dependencies, and risks., • Anticipate partner and operational needs; proactively surface issues and propose solutions., • Manage multiple complex, high-touch partnerships simultaneously with precision, organization, and clarity.QualificationsRequired, • 8–12+ years of experience in strategic partnerships, business development, or technology commercialization., • Direct experience crafting, negotiating, and closing semiconductor, chip, or advanced hardware technology deals is required., • Proven track record leading high-value B2B partnerships with Fortune 500, OEM, or enterprise technology customers from prospect through implementation., • Strong commercial and financial fluency with the ability to distill complex technical and business problems into clear next steps., • Ability to collaborate effectively with executive, technical, and clinical stakeholders., • Exceptional communication, negotiation, and relationship-building skills., • Highly structured, analytical, and process-oriented approach to managing multiple complex partnerships., • Tenacity and comfort operating in fast-moving, high-growth environments.Preferred, • Experience in AI-driven healthcare, medical devices, or regulated technology sectors., • Familiarity with regulatory pathways (e.g., FDA) for medical devices or AI-driven solutions., • Prior experience in high-growth or early-stage companies., • Patient-Centric Innovators: Our mission is THE mission., • Empowered to Impact: Every voice matters., • One Team, One Goal: Unity fuels progress., • Growth Champions: We embrace challenges. Benefits and Perks • Comprehensive health insurance, encompassing dental and vision coverage, is provided to all our employees. As a health-tech company, we prioritize the well-being of our teams. Additionally, employees have the option to buy up for enhanced health insurance coverage. We also contribute to Health Savings Account (HSA) accounts for all enrolled employees on an annual basis., • Comprehensive Employee Assistance Program - we provide access to tools and resources to support your emotional health and day-to-day needs., • 401k plan and match - we facilitate your retirement goals., • Eligible employees will have the opportunity to participate in Employee Stock Purchase Plan (ESPP), • Unlimited Paid Time Off + 10 Holiday Days a Year - recharge and come back ready to make an impact, • Parental Leave - we aim to provide our employees with time to bond with their growing family, along with additional support for primary caregivers to help transition back to work, • Competitive salaried compensation - we value our employees and show it, • Equity - we want every employee to be a stakeholder Our estimated salary for this role in the Greater NYC area or the Greater San Francisco Bay area is around $275,000 + bonus + equity + benefits. Actual pay is determined by multiple factors such as skills, qualifications, experience and market demand. The salary will be lower if you are not based in one of these two geographies. For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status. Butterfly Network does not accept agency resumes. Butterfly Network is an E-Verify Company. Butterfly Network is an equal opportunity employer. Regardless of race, traits associated with race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability or Veteran status. All your information will be kept confidential according to EEO guidelines. Butterfly requires security adherence responsibilities from all employees. These include: adhering to all company security policies and procedures, utilize provided company assets securely, and complete all required security awareness training programs. Safeguarding company data and systems from unauthorized access, modification, or destruction, contributing to the overall security posture of the organization. Immediately reporting any suspected or actual security incidents, including phishing attempts, malware infections, or unauthorized access, following the established incident response procedure #KG-LI #LI-KG

Job Description The Academy of Rome is seeking a COO to join their team. This new hire serves as the principal executive responsible for day-to-day financial management and operations of the institution, ensuring efficient, compliant, and mission-aligned execution of all support functions. The COO is a trusted strategic leader reporting directly to the President & CEO and partners with the Executive Leadership Team. The COO manages strategic execution across financial, operational, and administrative domains and oversees eight direct reports spanning seven departments. This position requires bilingual and cross-cultural fluency, exceptional management skills, and expertise in financial operations and administration. Our client is a residential institute for advanced work in the arts and humanities. Beyond its core academic mission, the Academy also operates as a hotel accommodating approximately 100 people each night, a restaurant serving about 80 people twice daily during the week, a historic property on 11 acres subject to oversight by two landmarks commissions, and one of Rome’s premier venues for events and rentals. The COO will ensure that this multifaceted institution functions as an efficient and strategically managed organization. Success in the role will be defined by improved organizational performance, operational strength and effectiveness, and effective strategic execution. The COO will oversee the daily operations of the Academy, lead and implement institutional change, bring deep business and financial expertise to the senior management team, and serve as both a complement to the President and CEO and a close partner in advancing the Academy’s mission and long-term sustainability. The COO is responsible for the operational and financial management of the Academy, not its intellectual or academic direction. That responsibility remains with the Rome Director. By placing operations in the COO’s portfolio, the Academy frees the Director to focus more fully on shaping the intellectual life of the institution. Key Responsibilities 1. Executive and Organizational Leadership Serve as a key member of the Executive Leadership Team (ELT), which meets regularly to align on strategy, advise the President and CEO, coordinate cross-departmental priorities, and strengthen the Academy’s overall effectiveness. Manage alignment and execution of AAR’s operational systems with its mission, programs, and long-term strategic goals. Lead and establish policy and protocols for high-quality and efficient operations within a culture of collaboration, accountability, and continuous improvement across the organization. Represent the Academy internally at Board meetings, meals with Fellows and visitors, and externally with stakeholders, partners, and counterparts in both Italy and the U.S. 2. Financial Management Serve as the chief financial steward of the Academy, acting as a strategic partner to the President and ELT to ensure the Academy’s short- and long-term financial health, sustainability, and capacity for strategic growth. Manage the Finance function, overseeing budgeting, forecasting, multi-year financial planning, reporting, cash flow management, and audit processes. Oversee the endowment through regular communication with the institution’s outside investment advisors. Ensure compliance with all applicable U.S. and Italian laws and regulations, including maintenance of tax-exempt status in both countries. Bring international experience with U.S. GAAP and other accounting standards, ensuring compliant, transparent financial management across currencies, transactions, and jurisdictions. Advise and liaise with key Board committees—Audit, Compensation, Executive, Finance, Investment, and Plant, Planning & Preservation—providing clear, timely financial analysis, risk assessments, and strategic recommendations. Manage relationships with external auditors, investment advisors, and other financial partners to safeguard assets and optimize returns in line with mission and risk tolerance. 3. General Operations & Compliance Manage daily operations and strategy of Finance, Facilities, Residential Life, Sustainable Food Program, HR, and IT. Ensure compliance with Italian and U.S. laws and regulations governing non-profit organizations. Maintain and update institutional policies, including risk management, insurance, contracting, and legal compliance across both countries. Oversee the Academy’s contractual relationship with Janus S.r.l., the entity leasing Villa Aurelia, to ensure well-managed operations and fiscal accountability. Partner in guiding and executing on institutional planning, including strategic planning, KPIs, and performance tracking. Develop and maintain internal controls to safeguard assets and institutional integrity. 4. Facilities, Residential Life & Campus Management Oversee the high-quality operation and preservation of AAR’s historic campus, including residential facilities, gardens, kitchen/dining services, and common areas. Lead the Residential Life team to ensure the highest standards in housing, dining, and hospitality for Fellows, Residents, Visiting Artists/Scholars, Trustees, and Guests. This includes managing room quality and upkeep, occupancy logistics, dining services, and the operational details that underpin a seamless residential experience, distinct from the programmatic and intellectual dimensions led by the Programs team. Ensure security, health, and safety protocols are observed across campus. Supervise capital improvements, renovations, and routine maintenance within the priorities of strategic planning. In collaboration with the Director, oversee the Sustainable Food Program. Where the Director has primary responsibility for the intersection of food and programming, the COO has primary responsibility for staffing, costs, and materials. 5. Human Resources & Staff Development Lead strategic workforce planning, employee relations, performance management, and staff development across departments. Recruit, develop, and retain high-performing staff across operational and administrative functions; exercise authority in hiring and separation decisions in alignment with institutional policies and culture. Ensure equitable and transparent HR policies, compliant with U.S. and Italian labor law and relevant international best practices. Cultivate an organizational culture that reflects AAR’s values of intellectual courage, excellence without elitism, civic responsibility, Roman roots, collaboration and exchange, and stewardship of the future. Manage payroll, contracts, benefits administration, and legal compliance in collaboration with external service providers. 6. Technology & Systems Manage strategic development of IT infrastructure, including systems support for administration, programs, risk management, and communications. Ensure data security and continuity of operations across platforms (finance, HR, digital archives, library systems). Align digital tools with staff and fellow/resident needs; support innovation in remote and hybrid program delivery. 7. External Engagement & Institutional Stewardship Act as liaison with legal counsel, government offices in both the U.S. and Italy, vendors, and other institutions as needed. Represent AAR’s interests in operational matters with authorities, contractors, and external stakeholders in both geographies. Support special projects and strategic initiatives as delegated by the President. Preferred Qualifications 10+ years of senior operational and finance leadership experience in nonprofit and/or for-profit organizations, ideally with cross-border responsibilities. Strong background in financial management, strategic planning, compliance, and risk management in a multinational context. Fluency in English required; proficiency in Italian strongly preferred. Experience leading and managing cross-functional teams and working across cultures. Demonstrated ability to manage complex budgets, capital projects, and internal systems. Excellent communication and interpersonal skills; tactful, discerning, strategic, consensus-builder, and collaborative.

Job Description Center for Recovery and Wellness is part of Educational Alliance (EA), which brings together diverse communities in Lower Manhattan, offering individuals and families high-quality, multigenerational programs and services that enhance their well-being and socioeconomic opportunities. One of New York City’s original settlement houses, EA was founded in 1889 to offer educational, social, and cultural services to Jewish immigrants arriving to the Lower East Side. Today, EA partners with diverse communities throughout Lower Manhattan. Across our network of community centers, we empower people of all backgrounds to flourish, recognizing the intrinsic value within each individual and the importance of building community. We are looking for a Nursing Supervisor to perform nursing duties, medication administration oversight, and psychoeducation at the Center for Recovery and Wellness. This is a full-time position with 4 days onsite and 1 day remote. Key Responsibilities: • Follow protocols and policies for medication management duties in the residential addiction treatment facility, and support outpatient facility as needed., • Maintain the standards of accurate and complete recording and reporting of client files., • Assess the medical status of new and existing clients and refer for outside medical care when appropriate., • Monitor physical health needs for patients receiving ancillary withdrawal services., • Oversee all RNs, LPNs, Pharmacy technicians, and medical assistants through individual supervision and coaching, direct observation, and team meetings., • Initiate and implement client care plans, interact with medical health care providers, oversee medical appointments, referrals, and follow-up appointments., • Oversees completion of admissions Level of Care for Alcohol and Drug Treatment Referral (LOCATDR)., • Comply with CRW's policies and procedures., • Maintain and participate in on-call Nursing Supervisor schedule., • Preparing the medical case conference meeting agenda and facilitating the meeting., • Handling complaints or other issues by following Justice Center Code of Conduct and all relevant internal policies and procedures., • Collaborates with interdisciplinary team to ensure all client care needs are addressed throughout treatment episode., • Develop and maintain weekly staff assignments/schedules., • Assists the medical director in ensuring regulatory compliance, maintaining records of reporting (DEA, Justice Center, OASAS, DOH), • Developing/conducting quality assurance audits and documentation review, in collaboration with the leadership team., • Assists in maintaining nursing staff initial and annual skills checklist, including the required regulatory training., • Registered Nurse (RN) with a valid New York State license required, • Supervisory experience strongly preferred, • Experience working with substance abuse and dual-diagnosis populations strongly preferred, • Excellent communication, organizational, and interpersonal skills. Team player, able to multi-task and handle challenging situations, • Ability to maintain confidentiality of records and information, • Competency with computer-based programs such as Microsoft Word, Outlook email, Relias, and electronic health records, • Excellent communication, organizational, and interpersonal skills. Team player, able to multi-task and handle challenging situations, • Ability to maintain confidentiality of records and information, • Generous PTO Policy, • Competitive Salary, • Medical, Dental & Vision Insurance, • Pension Plan, • 403b Retirement Plans, • Discount Perks for Movies, Broadway Shows, Amusement Parks, etc., • Free Gym Membership to our Manny Cantor Center Gym & 14TH ST Y Gym, • Discounts to programs at Educational Alliance, • Tuition Reimbursement The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. EEO Info Educational Alliance is committed to workplace diversity and inclusion. We are equal opportunity employers and do not discriminate in hiring or employment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, marital status, disability status, veteran status, or any other characteristic protected by federal, state, or local law. Educational Alliance takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities. Educational Alliance is an Equal Opportunity Employer. For further information about Educational Alliance, please visit

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is looking for a dynamic individual to serve as Clinical Admissions Therapist. The Clinical Admissions Therapist will be responsible for meeting with clients upon admission, building rapport, completing biopsychosocial assessments, and establishing treatment needs. We're a mission-driven team working to expand access to life-saving behavioral healthcare for people who need it most. Across all departments, we collaborate to deliver meaningful outcomes and build a more connected, effective model of care. If you're inspired by our mission and excited to help transform the behavioral health landscape, we encourage you to apply. Responsibilities • Demonstrate personable and competent communication skills to develop rapport with clients and referral sources, • Present programming information in a thorough and supportive manner to help clients gain access to care, • Complete virtual biopsychosocial assessments for a wide range of ages, including children, teens, young adults, and adults with various mental health concerns, • Determine appropriateness and fit for virtual intensive outpatient program (IOP) level of care, • Construct provisional mental health diagnoses utilizing DSM-V criteria, • Document client information in accordance with regulatory standards using electronic medical record, • Assign treatment team members and group schedules while informing staff of new admissions, • Interface with Admissions, Verification of Benefits, Utilization Review, and Clinical teams in facilitating intake, • Collaborate with referral sources: hospitals, treatment centers, psychiatrists, therapists, and other behavioral health providers upon admission, • Looking to cover the following shifts to meet the schedules and needs of our clients:, • Mornings and Afternoons - Must be available 11am - 7pm MT, • Afternoons and Evenings - Must be available 12pm - 8pm MT, • Weekends encouraged, • Will consider alternative availability on individual basis, • Work authorized in the United States and native or bilingual English proficiency, • Strong communication and interpersonal skills, • Access to reliable technology resources to deliver uninterrupted, confidential, and compliant telehealth services, • Ability to thrive in fast-paced environment while maintaining high attention to detail and quality of careRequirements, • Experience working with a wide range of ages, including children, teens, young adults, and adults preferred, • Experience completing behavioral health assessments and admissions preferred, • Independent licensure in a mental health field required Additional Information Note to Colorado applicants: applications will be accepted and reviewed on a rolling basis The expected base pay for this role will be between $60,000 and $70,000 per year at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Charlie Health-sponsored benefits.#li-remote Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description:\n\nAbout Kasa Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations. Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences. Location: Remote (U.S. based) Team: Operations Reports to: CEOAbout the Role As Senior Vice President of Operations, you will lead the operational performance and guest experience across Kasa's fast-growing portfolio of 85+ properties across the U.S., with aspirations to expand globally. This executive role is crucial to Kasa's success and will directly report to the CEO and interface with the Board of Directors. The SVP will oversee both our regional operations model (East, South, West) and centralized operational systems, bringing together strategy, people, technology, and on-site execution to drive guest satisfaction, operational excellence, and property-level profitability. Our regional operations model empowers P&L Owners - Kasa's version of GMs - with full ownership of performance at the property level. They leverage centralized Kasa services (e.g., AI-driven guest support, revenue management, owner reporting, and repair coordination) to maximize outcomes. Your role is to ensure the operating model delivers exceptional results, regardless of whether the solution is centralized, decentralized, or hybrid. That means putting the right talent in place, deploying effective playbooks, and maintaining clear accountability to drive consistent, high-performance outcomes. This is a hands-on role. You'll be on-site often, walking properties, working alongside teams, evaluating spaces, and diagnosing what's working and what isn't. You'll need to combine strong instincts with data, the wisdom of legacy hospitality with an embrace of technology and AI.Your ImpactPortfolio Performance & Guest ExperienceDrive operational performance across Kasa's 85+ properties, scaling to 200+ and beyond.Set and execute property level business plans to deliver aggressive goals around Net Operating Income (NOI), guest review scores, and owner satisfaction.Uplevel the on-site experience- visually, functionally, and culturally - so our properties deliver an end to end customer promise that is both recognizable and beloved.Own quality assurance across the portfolio, ensuring excellence in cleanliness, repair response, check-in readiness, and physical maintenance.Use data to identify and address the root causes of both systemic and local issues, distinguishing between one-off problems and broader patterns.Train regional and property-level teams to adopt the same analytical mindset, and leverage data not just for diagnostics, but to track, measure, and report on improvements over time.Team & Talent LeadershipHire, develop, and inspire a high-performing on-site operations team across three U.S. regions, with 10+ P&L Owners, and 170+ total team members and growing.Build and deploy rigorous training programs to onboard, upskill, and assess on-property talent.Create systems to evaluate talent, identify underperformance early, and drive continuous improvement across every level of the on-site org.Instill a culture of performance, integrity, and Fearless Feedback that permeates every Kasa property.Systems Thinking & Central OperationsOversee Kasa's centralized operations functions (e.g., centralized housekeeping, maintenance coordination, customer service systems, People Ops, root cause analysis) to ensure consistency and leverage at scale.Drive innovation in operational systems, including partnering with our Tech & Product org to implement AI-powered tools that reduce cost and increase speed and accuracy.Translate qualitative property feedback into quantitative system upgrades and vice versa.Make Root Cause-level improvements to the operating system: not just treating symptoms, but addressing core issues in ways that drive lasting, systematic progress. Build and evolve a system that is scalable, self-sustaining, and continuously improving.On-Site-First LeadershipSpend significant time on the ground across the country. Your default work environment should be a Kasa property, whether it's speaking to a housekeeper, inspecting a repair job, or helping train a new P&L Owner. A core challenge of this role is the ability to zoom in to understand day-to-day realities at the property level, while also zooming out to architect and continuously improve the systems that drive performance across the entire portfolio in a scalable, enduring way.Own and evaluate the physical environment of our properties. Have the instincts and taste to know what "good looks like" from a guest's point of view, and talent point of view and the operational skills to make it happen.Understand and activate non-room revenue strategies (e.g., café, retail, F&B, and event space) where applicable.Executive Partnership & StrategyAct as the voice of on-site operations in company-wide strategy discussions.Play an active, vocal role in our Monthly Business Reviews for on-site operations, challenging teams to come prepared with solutions to key issues and holding them accountable to clear deliverables and timelines.Partner with Product, Technology and AI teams to ensure Kasa's technology is a force multiplier for the front lines, not just the back office.Support the CEO and Real Estate team in building long-term trust with our owner community.Drive strategic alignment across regions while enabling local flexibility and experimentation, fostering an evolutionary component to our operating system where high-performing local innovations are identified, scaled, and embedded across the broader portfolio.Success in this RoleFirst 60 DaysConduct an operational deep dive across all three regions and our centralized ops platform. Identify the highest leverage Root Cause issues that if addressed would drive improved performance. Create plan to systematically address these issuesDefine what "great" looks like across guest experience, team structure, and P&L performance.Build trust with the on-site teams by visiting top and bottom-performing properties and conducting listening tours.Implement immediate changes to create quick wins and drive improved operating performanceYear 1 Key OutcomesAchieve material increase in Operating Profit across our properties.Improve Kasa's guest review scores and reputation metrics portfolio-wide.Uplevel the performance of regional and property-level teams by enhancing training, coaching high-potential talent, and decisively parting ways with underperformers, ultimately reducing performance variance across the portfolio and building a high-accountability, high-impact operating culture.Identify and implement organizational structure adjustments - across regional and property-level operations - that improve accountability, increase local autonomy, and strengthen our operating system to ensure we are structurally set up for scalable successDesign and implement a performance-based incentive system that drives accountability, aligns regional and property-level teams with company goals, and ensures our operators are incentivized to think and act like owners.Become a trusted voice with the Board on operational performance and risk.Who You AreRequired Experience15+ years in hotel or hospitality operations, with deep multi-property, multi-region leadership experience.Proven track record of owning full P&L responsibility and improving bottom-line results across large portfolios.Known for hiring, developing, and retaining top on-site talent and holding teams to high standards.Demonstrated ability to evaluate and improve physical guest spaces (from FF&E to signage to sound to scent).Experience managing centralized ops programs and implementing operational technology at scale.Ideal QualitiesYou combine old school hospitality instincts with a new school mindset. You're curious, excited about tech, and can balance implementing scalable systems with old school blocking and tackling..You're a road warrior: happiest in the on-site, shoulder-to-shoulder with teams, and immersed in the guest experience. You thrive in the work, not just above it, and are energized by spending the majority of your time in properties across the portfolioYou "know what good looks like," and you don't settle for mediocrity-whether it's a front desk welcome or the grout in a bathroom.You embrace accountability, ask tough questions, and create high-performing cultures.You are guest-obsessed: intuitive about what delights or disappoints travelers. You live our Hall of Fame Host value in leaps and bounds. You help us become Beloved by Guests.You are owner-oriented: You care about driving profitability and being seen as indispensable by our real estate partners.You are excited about using AI and automation to drive performance and efficiency.Why Join Kasa?Be the operational leader of a fast-scaling, technology & AI-forward hospitality brand.Help reshape the way hospitality is delivered at scale: combining efficiency, design, and service.Build and scale an on-site operating model with full P&L ownership.Work alongside a founder-CEO and top-tier leadership team.Create a portfolio you're proud to walk, stay in, and talk about.Benefits Remote Work: With flexibility as a core value, and over three-quarters of the team working remotely, Kasa employees are able to work from anywhere! Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family. The Pay: Competitive salary with bonus tied to operational performance. Equity included. The starting base pay range for this role is $215,000 - 250,000 plus bonus and is set based on multiple considerations including business needs, market demands, talent availability, experience, and unique skills and attributes. The base pay range is subject to change and may be modified in the future. This role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits. Generous Stock Option Plan: At Kasa, our compensation philosophy is to offer a total compensation package that over-indexes on equity to encourage our team to think like owners (by being owners) and benefit from the growth in value that our collective hard work creates. Flexible PTO: Full-time exempt Kasa employees are encouraged to take time off as they need and see fit, ensuring that it's not disruptive to their work. Cell phone reimbursement: We reimburse a portion of your monthly cell phone bill to say thanks for using your personal phone during the workday. 401(k) Plan: As you invest in yourself and your future, Kasa invests in you too: we match 100% of the first 3% of your deferred salary. Health Coverage: We've invested in comprehensive health insurance options to help when you need it most, including a company-sponsored plan with fertility coverage. Other Perks: Qualifying full-time roles are eligible for a wi-fi stipend, home office stipend, and more! Curious about the Kasa experience? Save 15% when you book on kasa.com Who We Are Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high-quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to provide stylish, professionally managed accommodations to business and leisure travelers. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations! Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities. If anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt. Kasa is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided based on qualifications, merit, and business need. Kasa is an E-Verify participant. We will verify the identity and employment eligibility of all persons hired to work in the United States by matching information employees provide on the Form I-9 against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). You may find more information here and here. Kasa does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or People & Talent team. The Kasa Talent Acquisition team will only communicate from email addresses that use the URLs kasa.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money or technology to work for our company. If you believe you are a scam victim, please review your local government consumer protections guidance and reach out to them directly. US-based applicants may refer to this article from consumer.ftc.gov for more details.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is looking for a dynamic individual to serve as Clinical Admissions Therapist. The Clinical Admissions Therapist will be responsible for meeting with clients upon admission, building rapport, completing biopsychosocial assessments, and establishing treatment needs. We're a mission-driven team working to expand access to life-saving behavioral healthcare for people who need it most. Across all departments, we collaborate to deliver meaningful outcomes and build a more connected, effective model of care. If you're inspired by our mission and excited to help transform the behavioral health landscape, we encourage you to apply. Responsibilities • Demonstrate personable and competent communication skills to develop rapport with clients and referral sources, • Present programming information in a thorough and supportive manner to help clients gain access to care, • Complete virtual biopsychosocial assessments for a wide range of ages, including children, teens, young adults, and adults with various mental health concerns, • Determine appropriateness and fit for virtual intensive outpatient program (IOP) level of care, • Construct provisional mental health diagnoses utilizing DSM-V criteria, • Document client information in accordance with regulatory standards using electronic medical record, • Assign treatment team members and group schedules while informing staff of new admissions, • Interface with Admissions, Verification of Benefits, Utilization Review, and Clinical teams in facilitating intake, • Collaborate with referral sources: hospitals, treatment centers, psychiatrists, therapists, and other behavioral health providers upon admission, • Looking to cover the following shifts to meet the schedules and needs of our clients:, • Mornings and Afternoons - Must be available 11am - 7pm MT, • Afternoons and Evenings - Must be available 12pm - 8pm MT, • Weekends encouraged, • Will consider alternative availability on individual basis, • Work authorized in the United States and native or bilingual English proficiency, • Strong communication and interpersonal skills, • Access to reliable technology resources to deliver uninterrupted, confidential, and compliant telehealth services, • Ability to thrive in fast-paced environment while maintaining high attention to detail and quality of careRequirements, • Experience working with a wide range of ages, including children, teens, young adults, and adults preferred, • Experience completing behavioral health assessments and admissions preferred, • Independent licensure in a mental health field required Additional Information Note to Colorado applicants: applications will be accepted and reviewed on a rolling basis The expected base pay for this role will be between $60,000 and $70,000 per year at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Charlie Health-sponsored benefits.#li-remote Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description Reviv in New York, NY is looking for one registered nurse to join our 15 person strong team. We are located on 1140 Broadway Suite 804. We are opening a new clinic at Lenox Hill. Pay is based on shift status plus tips on every shift ! Per diem is one shift per week $32/hr plus tips(Tips can average up to an additional $6-9/hour) Part time is two shifts per week $34 plus tips(Tips can average up to an additional $6-9/hour) FT is 4 shifts per week at a salary rate of $6000/month plus 80 hrs pto and benefits plus tips(Tips can average up to an additional $6-9/hour). Nurse The REVIV nurse will promote and deliver REVIV preventative health services and solutions to patients. These services and solutions include medical diagnostic investigations, administration of vaccinations, preparation and administration of REVIV IV and IM therapies and collection of genetic material in both a clinic and remote (concierge) setting. The nurse will be required to educate patients, imparting his/her knowledge of basic concepts in preventative health and REVIV’s available solutions and strategies to enable them to make informed decisions with regards to optimizing and protecting their health. Key Clinical Skills: · To possess excellent vascular access/cannulation skills · To demonstrate competence in the mixing of IV medication/infusions · To demonstrate competence in the administration of IM injections, including vaccination · To work within their capabilities and escalate any concerns to the Clinic Managers or Medical Director · To demonstrate competence in phlebotomy · To demonstrate competence of taking oral swab samples for genetic analysis · To keep up to date on the gold standard practices and new advances and developments in the scientific fields of preventative health and IV therapy · To accurately and fully maintain a patient record on the REVIV EMR system · To adhere to all health and safety policies within the clinical setting · To ensure Infection control policy is implemented and adhered too · To ensure all clinical waste is disposed as per policy · To report and escalate any clinical near misses or adverse events to Clinic Manager and Medical Director · To provide all clinical services in a concierge setting, including but not limited to homes, hotels and commercial properties · To adhere to Patient Confidentiality and data protection policy · To follow Emergency protocols in the event of an adverse reaction · To adhere to REVIV uniform policy for clinical staff members Customer Service Skills · To complete REVIV script with each patient to determine their health goals and formulate and communicate a preventative health plan appropriate to their needs and goal · To manage the REVIV patient journey from arrival to discharge; this includes both medical and customer service skills · To implement and embrace the REVIV brand guidelines · To manage the REVIV bookings process using the REVIV EMR system · To receive and answer telephone calls from REVIV patients Team working · To work as an effective REVIV team member · To implement REVIV ‘s Values of respect and integrity · To develop and maintain professional relationships with all REVIV employees · To act as a clinical professional role model · To support and shadow new REVIV employees as part of the REVIV induction program · To communicate effectively using all company and individual communications Financial Reporting · To complete all necessary financial data on the Electronic Medical Record/POS System · To complete daily reconciliation process for cash and card payments · To report any financial anomalies to Clinic Manager · To provide receipts for all corporate expenditure Medication Procedures · To ensure management of Pharmaceutical Policy is adhered to at all times · To ensure stock takes are completed in line with clinic policy · To liaise with REVIV Supply and Distribution Manager to ensure stock does not fall below agreed baseline · To report any stock discrepancies to the Clinic Manager Continuing Professional Development · To maintain their CME in line with their specific professional regulated body · To ensure all training is completed on REVIV Academy · To participate in 1 to 1 meetings and personal development reviews · To attend training course as and when required General Responsibilities · To be a Key Holder for the identified REVIV location and to ensure the security of the clinic is maintained during opening hours and opening and closing of the clinic · To work at our community-based clinic · To be flexible where possible to ensure we can be responsive and accommodate patient appointments · To travel to and perform REVIV services at house/in-room concierge calls using the most cost effective and efficient method · To carry out any other duties or tasks as required by your line manager · To work on a flexible schedule committing to minimum 2 shifts weekly Requirements · Must have an active in-state RN license · Minimum of 2 years of phlebotomy experience · Must be able to commit to minimum of 2-4 shifts weekly (PT or FT Monday through Friday availability) · Must possess excellent IV skills Pay is based on shift status plus tips ! Per diem is one shift per week $32/hr plus tips Part time is two shifts per week $34 plus tips FT is 4 shifts per week at a salary rate of $6000/month plus 80 hrs pto and benefits. We are looking forward to reading your application.

Job DescriptionJob Title: Fractional COO / Operations Consultant Job Description We are seeking a fractional, part-time Operations Consultant who can also serve as an Executive Coach for senior management. The goal is to elevate internal leadership and strengthen operational systems without disrupting existing workflows. Responsibilities • Provide ongoing mentorship and executive coaching to managers., • Design and refine operational systems and workflows., • Implement and monitor KPIs for performance visibility., • Improve leadership confidence, delegation, and decision-making., • Technical & Operational Skills, • Leadership & Coaching, • Strategic Mindset, • Background as COO, Operations Director, or Practice Management Leader., • Experience with aesthetic/plastic surgery practices or high-volume medical practices., • Experience in multi-location or rapidly scaling environments., • Strong capabilities in KPI development and dashboard creation., • Process optimization & SOP implementation., • Leadership mentoring and communication coaching., • Accountability systems and operational structure., • Strong preference for someone who has scaled an aesthetic or surgical practice from mid-six to multi-seven figures., • Must understand the physician-operator dynamic. This is a fractional, part-time consultant role with a preference for in-person engagement, though remote work is considered for some components. The initial engagement is a 3-month trial with the option to extend. Job Type & Location This is a Contract position based out of New York, NY. Pay and Benefits The pay range for this position is $200.00 - $400.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in New York,NY. Application Deadline This position is anticipated to close on Dec 26, 2025. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email for other accommodation options.

Job Description Job Description: Maintenance Custodian JOB TITLE Maintenance Worker PROGRAM Early Head Start REPORTS TO Center Director SALARY $18.24 LOCATION Bronx, NY JOB TYPE Non-Exempt Fully Time Position, Five days per week, 40 hours per week, 12 months a year General Description The Maintenance Worker provides services as needed and/or assigned: assisting in a wide variety of maintenance activities; addressing immediate indoor and outdoor operational and/or sanitary and safety concerns; and ensuring that tools, materials, and vehicles are maintained in good working order and are available at job sites when needed in New Rochelle and Bronx. About You The ideal candidate for our program is: • A self-motivated and dedicated person who is excited and passionate about helping infants, toddlers, and families grow in development and in education., • You are a personable, energetic, and empathetic leader who can manage multiple staff, managers, and multiple projects in a prioritized manner to meet the goals and objectives of our internal Urban Strategies goals and within compliance of all current Head Start Performance Standards. Minimum Qualifications • High School Diploma or GED equivalent, • Job related experience., • Competencies:, • Professional: Proactivity, Interpersonal Skills., • Technical: Safety Practices., • Organizational: Leadership, Teamwork, Community Approach., • Skills: Operating equipment used in skilled trades, power, and hand tools, etc.; Handling Hazardous Materials., • Other: A valid driver’s license and vehicle insurance; Must be available on-call in case of emergency. What You’ll Be Doing • Cleans, sanitizes, and maintains classrooms, facilities and ground areas as needed and/or assigned for the purpose of providing an effective working/learning environment, preventing damage and/or limiting liability exposure., • Arranges furniture and equipment., • Assists with projects (e.g. transporting and/or securing materials, completing specific tasks, etc.) for the purpose of completing projects in a safe, efficient manner., • Installs minor system component parts, classroom and office equipment and facility components (e.g., lighting, heating and ventilating systems, alarms, plumbing, security, etc.) for the purpose of providing a safe and workable environment., • Receives and distributes all supplies, materials, and equipment delivered to the centers., • Performs a wide variety of general and semiskilled maintenance activities (e.g., carpentry, painting, etc.) for the purpose of completing projects within established time frames., • Process workorders (e.g. repair requests, status, activity logs, etc.) for the purpose of documenting activities and/or conveying information., • Repairs furniture and building system components for the purpose of ensuring safe working conditions., • Responds to emergency situations during and after hours for the purpose of resolving immediate safety concerns., • Transports a variety of tools, equipment and supplies for the purpose of ensuring the availability of materials required at job sites., • Receives, keeps, and tracks equipment inventory., • Orders all chemicals for the center and maintains the safety sheet binder in accordance with community care licensing of the state., • When applicable -Maintains assigned vehicle, tools, and equipment for the purpose of ensuring availability in safe operating condition., • Maintains playground’s landscape and free of hazardous materials., • Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the facility., • Attending all Professional Development training required by the program., • Completes other related activities and duties as assigned. PHYSICAL DEMANDS: Ability to see at normal distance, hear normal conversations and sounds and use hands and fingers to fill out required forms. Ability to lift infants and toddlers weighing up to forty (40) pounds, twenty (20) pounds overhead and forty (40) pounds from waist to shoulder; occasional lifting of fifty (50) pounds is required and must be able to push/pull up to fifty pounds horizontally. Ability to sit on the floor, bend at the waist, kneel and/or stoop 75% of the time. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as long as the staff disability does not create an undue risk of injury to any enrolled children in the classroom. About Urban Strategies Urban Strategies exists to equip, resource and connect faith- and community-based organizations so that all children and families can reach their full potential. Headquartered in Washington, D.C., our team serves in the U.S. mainland, Puerto Rico, and Central America. COMPANY CULTURE Our work is driven by our three core values: • Authentic Relationships are foundational to our work and move beyond a transactional nature to truly know people. They serve as opportunities for mutual development and growth and are based on the belief that all people have inherent dignity and worth., • Servant Leadership is rooted in an other-centric mindset that informs the way one leads and builds up individuals, families, and communities., • Remote work for eligible positions., • Medical and Dental is paid 95% by company and 5% by employee (individual or family)., • Vision is covered 100% (individual or family)., • 401K matched contributions up to 4%., • Employee Assistance Program., • Vacation time is generous but varies depending on program and position., • 9 Sick Days and 11 Holidays., • Every teammate gets long and short-term disability free., • Positions that require laptops, the company provides one., • Meaningful employee engagement programs., • Employment is conditional pending satisfactory results of all required tests and background checks. Urban Strategies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, national origin, age, sexual orientation, disability, or other legally protected classifications under applicable federal, state and local legal protections. To apply: Please visit Contact us with any questions at Recruiting at symbol urbanstrategies.us Equal Opportunity Employer

Job Description Want to join an agency where your hard work will be recognized? An agency where you'll have abundant opportunities to learn and grow while significantly impacting your skillset and your client's bottom line? If so, hi, we're Socium Media! We're a performance marketing agency recently awarded as one of Adweek's Fastest Growing Agencies in the U.S. 👋🏻 We work with a wide range of clients, including Eberjey, Catbird, and Vince, to name a few. Helping brands grow their business is our forte—several of our performance marketing campaigns have received recognition from Digiday, US Search Awards, and others. As a remote-first agency, our commitment to employee well-being is the key to our sustainable growth, and we've got the chops to show for it. Our company culture has received recognition from Inc. Magazine, Fortune Magazine, Google, and Great Place To Work®. We facilitate several in-person team-building events a year, including a team retreat during the fall, 'Socium University' courses for knowledge sharing and continuing education, and quarterly business review meetings to offer transparency on the state of the business and discuss anonymous comments or questions. All that to say—it's not only fun and fulfilling to work here, but your voice, opinions, and ideas matter, too. Does this resonate with you? Let's dive into the specifics of this role! Interested in working with us but don't see an open role that aligns with your background? Apply here! Despite what roles we may have listed, we're always looking for exceptional talent to join our growing team, and we'd love to hear from you.Our people are the heart of everything we do here at Socium. We offer all teammates a competitive compensation and benefits package, including: • Unlimited PTO, • Company-paid healthcare coverage, • Empower 401(k) with up to 4% company match, • $300 yearly continuing education stipend, • Company donation match of up to $400 a year for any employee donations made to a 501(c)(3) nonprofit organization In alignment with our core value to become 1% better every day, we are committed to creating and cultivating a diverse and inclusive workplace, and we're proud to be an equal opportunity employer. We aren't cookie cutters—we offer a workplace where can flourish and grow, regardless of background and identity. If you don't meet 100% of the criteria above but are excited about the opportunity and what you could contribute, we encourage you to apply! Please be mindful of fictitious job openings, consulting engagements, solicitations, or employment offers from suspicious sources. These engagements may be an attempt to obtain private information or to influence you to pay a fee for services related to recruitment or training. Socium Media will never charge any application, processing, or training fee at any point during our hiring process. All of our job openings can be found on our careers page at . If you're unsure about messaging you believe you've received from the Talent Acquisition team here at Socium, please reach out to our Director of People Operations, Kaelyn Keith, at to confirm the source before taking any further action.

Job Description About Uplift Uplift is a dynamic agency specializing in global talent search, covering EMEA, LATAM, USA, and APAC. With successful placements in 52 countries, we combine speed and cutting-edge technology to source top executive and mid-senior talent across various functions. Our innovative approach integrates global networks, AI, and advanced recruitment tools. Beyond recruitment, we engage with our audience through our podcast, newsletter, and webinars, ensuring we stay at the forefront of talent acquisition and global HR trends. About Our Client Our client is a fast-growing mobile ad tech company specializing in in-app programmatic advertising. Their Demand-Side Platform (DSP) empowers advertisers to efficiently reach their target audience across mobile devices. They are seeking a skilled and experienced Customer Success Manager to join their dynamic team and contribute to their continued success. Location & Work Set-up: Hybrid (New York), Remote (Rest of US) As a Customer Success Manager for the US regions, youll help grow revenue and drive platform adoption through strategic account management and strong client relationships. Working closely with Sales and Media Buying teams, youll support clients in achieving their business goalsguiding them through platform onboarding, DSP strategy, optimization, and ongoing success. Youll play a key role in integrating the platform into their digital strategy. Requirements Responsibilities: • Collaborate with cross-functional teams as a customer advocate to integrate client feedback and experience metrics into decisions on products to simplify client usability and improve overall client experience, • Work closely with the Media Buying team to help them understand client objectives and goals to create the best media buying strategy for each new client, • Review campaign performance and provide detailed feedback to media buyers to adjust campaign setup and achieve optimization, • Work closely with the Media Buying and Sales teams to drive revenue and enhance the performance of client campaigns, • Educate clients on new platform features, DSP partners, services, and relevant practices, • Educate and grow the programmatic buying knowledge of clients. Qualifications: • Experience in advertising technology or a related field, • Solid experience in a DSP/programmatic work environment, • Ability to adapt quickly to a rapidly changing technology environment, • Ability to learn complex software applications and thrive in a fast-paced, digital environment, • Excellent written and verbal communication, organizational, & time management skills, • A passion for achieving higher levels of growth and development, • Ability to assist, manage and abide by clients needs and work with complaints in a concise and respectful manner, • Comfortable working with multiple clients and accounts at a time across a diverse set of industries, • Ability to analyze and interpret significant amounts of data, • Ability to speak, read, and write in English fluently

Job Description About Capvision We are a global primary research platform connecting financial institutions, consulting firms, global enterprises, and high-net-worth individuals with subject matter experts across all industries and regions. Our mission is to equip clients with the tools necessary to gain the right insights for their research objectives. We specialize in expert interviews and surveys, business consulting, and in-person/remote conferences. The anticipated start date for this role is January 12, 2026 As an Associate on our Client Services team, you'll take full ownership of projects that directly influence our clients' strategic outcomes. From sourcing experts to managing fast-moving communications and coordinating logistics, you'll operate as the key driver between client needs and insight delivery. This is a front-line, client-facing role for driven professionals who thrive on responsibility, urgency, and impact. No two days are the same. One hour you might be supporting a consulting firm evaluating grocery eCommerce by sourcing a former Fortune 10 executive; the next, helping a hedge fund understand aviation trends by recruiting a European airline specialist—under deadline. What You'll Do • Own expert engagement from end to end: sourcing, vetting, outreach, and scheduling, • Speak directly with experts and stakeholders across industries and time zones, • Deliver on tight timelines across multiple fast-moving client workstreams, • Understand business problems quickly and match them with relevant industry expertise, • Drive outcomes through sound judgment, clear communication, and relentless follow-throughWho You Are, • Bachelor's degree from an accredited institution (3.5+ GPA preferred), • 6–18 months of relevant professional or internship experience (client-facing roles a plus), • Excited to partner with top-tier consulting clients (Tier 1, Tier 2, and elite boutiques) and confident in your ability to match their pace, precision, and expectations, • Ambitious and competitive, with a drive to excel and a "no-task-too-small" mindset, • A clear, persuasive communicator with sharp business instincts and professional polish, • Thrives in deadline-driven environments and takes ownership of results, • Resourceful and self-directed, with a bias for action and accountability for results, • Authorized to work in the U.S. (STEM OPT holders welcome), • Clear promotion path to People/Account Manager within 24 months, • Company Equity at manager level, • Comprehensive paid training across project execution, client service, and leadership, • Diverse project exposure—Associates are never siloed, • New Grad Compensation: $80,000 - $100,000 on average for high-performing associates. Consisting of $65,000 base salary + uncapped monthly bonus, • Experienced Candidate Compensation: $87,000 - $115,000 on average for high-performing associates. Consisting of $70,000-$76,000 base salary + uncapped monthly bonus, • Health, dental, vision insurance + 401K, • Free daily lunch, snacks, Monday breakfast, and regular team events

Job Description is seeking a hands-on Technical Operations Manager to bring structure and coordination to our growing consulting practice. After 12 years of growth, we need someone who can manage the operational complexity between our engineering delivery, client relationships, and internal processes. This role reports directly to the founding partners and will be instrumental in scaling our business. What You'll Do Executive Support & Coordination • Manage email, calendars, and meeting coordination for both founding partners, • Act as the central point of coordination between sales, engineering, and client teams, • Oversee project lifecycle from procurement through implementation, • Coordinate between engineering teams (including our India office) and clients, • Track orders, deliveries, inventory, and ensure timely execution, • Manage migration and implementation schedules, • Serve as a professional point of contact for clients during project execution, • Communicate technical concepts clearly to non-technical stakeholders, • Maintain diplomatic, polished communication in all client interactions Required • 5-6+ years of progressive experience in technical operations, project management, or similar roles, • Demonstrated ability to manage complex technical projects from start to finish, • Strong understanding of IT infrastructure, cloud technologies, and enterprise implementations, • Exceptional written and verbal communication skills, • Proven ability to work independently and take ownership, • Experience with cloud infrastructure projects, • Background coordinating between technical and sales teams, • Familiarity with procurement, vendor management, and inventory tracking, • Location: Jersey City New Jersey (proximity to NYC preferred), • Hybrid: Mix of office, remote, and client sites (50 miles) A chance to shape operations at a well-established consulting firm, work directly with the founders, and make an immediate impact on how we scale our business. For the right candidate the salary is negotiable and comes with an aggressive bonus/full benefits package. Company DescriptionWPG Consulting is a managed IT services and consulting firm serving clients nationwide. We deliver comprehensive solutions from cybersecurity to cloud infrastructure with a focus on creative problem-solving and long-term partnerships. Advanced certified across major platformsWPG Consulting is a managed IT services and consulting firm serving clients nationwide. We deliver comprehensive solutions from cybersecurity to cloud infrastructure with a focus on creative problem-solving and long-term partnerships. Advanced certified across major platforms

Job Description Imagine being a healthcare provider whose sole mission is to focus on delivering high-quality patient outcomes, but with the knowledge that you need to constantly document your compliance with key healthcare regulations along the way. Now imagine tasking someone with a limited compliance background to manage that, with looming risks of audits, breaches and fines hanging over your practice. Compliancy Group's vision is to deliver stress-relieving, tech-enabled services and software to the healthcare community that create stronger trust between patients and providers. We're on a mission to support small and midsized medical practices as they work to comply with critical, ongoing healthcare compliance requirements. We're looking for Customer Success Managers (CSMs) who thrive in a high-impact, customer-facing role, enjoy building relationships, and are motivated by helping clients achieve their goals. You'll manage a pooled portfolio of accounts, focusing exclusively on retention, product adoption, and engagement of our SaaS healthcare compliance platform, while collaborating closely with Sales, Finance, Support, and Product teams. This role revolves primarily around driving high retention with customers rather than growth, and a high-performer in this role is able to make sense of the complex, driving a scaled customer experience with their base in the name of guiding as many as possible to a positive renewal decision. This is a remote role with opportunities to connect virtually or in-person for collaboration, process improvement, and team alignment. Why You'll Love This Role: • You'll directly impact customer satisfaction, retention, and long-term engagement., • Your work will ensure customers stay active, happy, and supported, providing measurable value to the business., • You'll develop and execute proactive, repeatable strategies to drive awareness, adoption, and engagement across a pooled account portfolio., • You'll collaborate with Finance to resolve payment disputes, escalations, and other account issues., • You'll work alongside a supportive team across Customer Success, Product, and Support to advocate for customers and improve processes., • You'll have the autonomy to influence customer outcomes while working in a collaborative, high-impact environment.Qualifications:, • 2+ years of experience in Customer Success, Account Management, Client Services, or a related role., • Strong organizational skills to manage a high volume of accounts with consistent, repeatable outreach., • Excellent communication, problem-solving, and relationship-building skills, with a customer-first mindset., • Goal-oriented, especially when it comes to achieving retention and satisfaction targets, • Comfortable collaborating across teams, including Finance, Product, and Support., • Experience in SaaS or subscription-based business models preferred., • Bachelor's degree or equivalent professional experience is a plus.Responsibilities:, • Serve as the primary point of contact for a pooled portfolio of core (mid-sized spend; non-strategic) accounts, focusing exclusively on retention, adoption, and satisfaction., • Drive customer engagement through proactive, repeatable touchpoints that maximize platform usage and value realization., • Partner with sales to drive account expansion; while the CSM is not responsible for growth, there are financial incentives in place to identify potential growth opportunities, • Implement structured processes to maintain consistent communication and engagement across the pooled account portfolio., • Partner closely with Finance to resolve payment disputes, escalations, and account issues., • Monitor account health and identify opportunities to improve customer engagement and retention., • Direct customers to the platform for commercial transactions or negotiations, without involvement in sales activities., • Collaborate with Support and Product teams to advocate for customer needs and improve processes., • Act as a true customer champion - focused entirely on helping customers succeed. What CG Can Offer You:, • The opportunity to make a direct, measurable impact on customer retention and satisfaction., • Competitive base salary plus performance-based bonus tied to gross retention rate (GRR). Financial incentives to drive expansion opportunities to the sales team and drive our wallet retention rates higher., • Extensive training and professional development to help you grow your career., • Comprehensive benefits (medical, dental, eyecare, 401K with company match, generous PTO, and more!). Location: Remote, USA PLEASE READ: Our team has recently been notified of a phishing scam targeting candidates applying for Compliancy Group's open roles, where scammers have been posing as recruiters in an effort to access candidates' personal information. Please note that any communication from our hiring teams will be sent from a @compliancygroup.com email address and we will only respond to applications submitted through appropriate channels. Equal Employment Opportunity is a fundamental principle at Compliancy Group, where employment is based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law. Job Type: Full-time, Remote

Job Description This is a remote position. We are seeking a detail-oriented, client-focused Remote Customer Experience Assistant to join our virtual support team. In this role, you will work closely with clients via email, chat, and phone, helping them navigate services, confirm details, and provide tailored guidance based on their needs. You will play a key role in coordinating experiences, clarifying options, and ensuring every step of the journey is smooth from start to finish. If you enjoy helping others, solving problems, and supporting seamless planning, this is the perfect opportunity to grow in a dynamic remote environment. Requirements * Must be 18 years of age or older * Prior experience in customer service, hospitality, call center, or virtual support roles is preferred * Excellent written and verbal communication skills * Strong organizational and multitasking abilities in a remote setting * Tech-savvy and comfortable using email, chat, and other virtual tools for daily communication * Must have a reliable internet connection Key Responsibilities * Communicate with clients via email, chat, and phone to provide timely, helpful, and accurate assistance * Help clients review and finalize key details such as booking confirmations, service timelines, and itinerary support * Deliver clear guidance by identifying client needs and walking them through the best available options * Assist with changes, confirmations, or questions related to scheduled services, appointments, or travel arrangements * Collaborate with internal teams to help resolve escalated or complex situations professionally * Ensure a smooth and satisfying client experience through proactive follow-up and support BenefitsWork Schedule & Benefits * 100% remote role with flexible scheduling options * Daily pay option available * Access to exclusive employee perks, including discounted rates on lifestyle, wellness, and occasional travel experiences * Supportive, growth-focused team environment * Ongoing training, coaching, and professional development Equal Opportunity We celebrate diversity and are committed to creating an inclusive environment for all team members. All qualified applicants will be considered without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, or disability.

Job Description Location: Brooklyn, NY Schedule: Full-Time Salary: $75,000 – $100,000 per year About MedElite Since 2011, MedElite has been dedicated to improving the standard of care in skilled nursing and long-term care facilities nationwide. We implement a data-driven, "treat in place" model that enhances resident health outcomes while saving valuable time and resources for our partner organizations. By managing a network of advanced practice providers and specialty clinicians, we deliver high-quality, proactive care directly to the bedside. Our passion for positively impacting the lives of residents, administrators, and healthcare professionals drives our commitment to continuously innovate and redefine senior care across the country. Job Summary As the Client Services Manager, you'll serve as the key bridge between new or recently onboarded facilities and our RPM services. You'll foster strong relationships with facility stakeholders while overseeing the implementation of RPM equipment and services. This is a manager-level role responsible for guiding a team of up to 10 medtech professionals, ensuring seamless onboarding, technical support, and customer satisfaction - all while blending in-office oversight with frequent travel to facilities. Responsibilities • Build and maintain rapport with facility leadership and staff to establish strong working relationships., • Act as the primary liaison between external partners and facility teams during the rollout of RPM services., • Oversee the deployment and technical operations of Remote Patient Monitoring (RPM) systems and medical devices, • Explain and demonstrate our RPM services and machines to facility stakeholders., • Lead and manage a med tech team (up to 10 direct reports), setting performance expectations and providing coaching and support., • Provide exceptional customer service - responding to questions, troubleshooting issues, and ensuring a smooth facility experience., • Balance onsite presence with travel: approximately 50% in-office coordination and 50% onsite at facilities., • Secure travel reimbursement and ensure accurate reporting of travel activities. Requirements • 2–3 years of experience in medical equipment deployment, sales, or technical customer service - especially with devices like EKGs, ultrasound machines, or RPM systems., • Proven ability to establish trust and collaborate effectively with healthcare facility teams., • Strong technical acumen to explain and troubleshoot medical equipment and RPM technologies, • Customer-service oriented mindset with polished communication skills., • Managerial experience, with ability to directly supervise and develop a medtech team., • Willingness to travel extensively (50% onsite) and manage reimbursement protocols., • Self-motivated and adaptable—comfortable working across locations and with remote teams. Benefits • Health, • Dental, • Vision, • Company-Sponsored Life Insurance, • 401K, • Short and Long-term Disability, • Paid Time Off, • Commuter Benefits, • Travel reimbursement included (for onsite facility visits) Why Work With Us? • Make a meaningful impact in the nursing home community, • Work in a collaborative, mission-driven environment, • Enjoy work-life balance Equal Opportunity Employer MedElite is an equal-opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. MedElite is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Ready to Make a Difference? Apply today and help us deliver compassionate, personalized care where it matters most.

Job DescriptionHead of Client Services Location: New York, Hybrid Salary: $230,000 - $250,000 plus Share Options Reporting to: VP of Brand Experience About Us Duel is a SaaS company on a mission to make Brand Advocacy the industry-standard philosophy for building brilliant retail brands. Founded by world record-breaking adventurer and former brand ambassador Paul Archer, we exist to show that companies built for advocacy can change the world. In today’s hyper-connected world, where social media is twice the size of all other media channels combined and entirely user-generated, the most successful brands are those investing in people and community, not ads. The Duel Brand Advocacy Solution enables enterprise brands to do just that. We’ve onboarded over 60 influential brands including Abercrombie & Fitch, Charlotte Tilbury, Spanx, Victoria’s Secret, LUSH, and Elemis. Our global team of 60+ spans New York City and London, bringing together psychologists, brand experts, and community builders who combine cutting-edge brand expertise with deep SaaS experience. Backed by top European VCs, Duel recently announced a $16 million Series A, accelerating our U.S. growth and bringing our AI-driven product vision to life, equipping brands with the tools to drive growth through thousands of advocates, customers, creators, and brand ambassadors. The Role As the Head of Client Services, you’ll be our "Partner to the Customer" and the architect of how we deliver remarkable experiences at scale. You’ll build your team, partner directly with sales, brand strategy and implementation teams to build a high-performing agency grade client services function, that drives measurable impact and lasting brand relationships. You’ll create one cohesive motion. No diluted accountability. Every account has a single strategic owner. If it’s unclear, it’s you who decides. You won't be just managing accounts, you will redefine how enterprise beauty, fashion, luxury & CPG brands turn customers into advocates. You won’t be stepping into a playbook; you’ll be writing it. This isn’t a traditional client services leadership role. It’s a full-spectrum opportunity to own the brand journey end-to-end.. from strategic account management and customer success to renewals, expansions, and commercial growth. This role is a step-change from just client relationships to becoming the holistic architect of how Duel's SaaS technology delivers gross advocacy value to its brands. You’ll be responsible for scaling our retention, engagement, and expansion motions with enterprise brands. This leadership role requires a blend of hands-on strategic delivery, team leadership, and the ability to operate at the intersection of agency-grade client services and the commercial rigor of SaaS. We’re Looking for Someone Who Will… * Run one team with clear lanes: Client Services leads and owns the relationship; Managed Services ensures execution quality; Project Management keeps us on time and on budget. You ensure these parts move as one. No diluted accountability. Every account has a single strategic owner. If it’s unclear who decides. It's you. * Lead hands-on. Step into a tricky renewal or triage a program risk, then step back. Be creative, pattern recognition and proactive ideas rooted in market and client context, not decks for their own sake. * Create clarity around client forecasts, upsell/cross-sell opportunities, deliverables, and relationship strategy. Client Services Strategy & Leadership * Build a scalable client service program that drives satisfaction, retention, and growth. This includes managing the post-sale customer lifecycle, leading a team of CSMs, and owning renewals, expansions, deal structuring, and commercial excellence. * Build and lead a high-performing team of Client Services Directors/Managers; mentor, set standards, and raise the bar. * Install your operating playbook: account planning, forecasting, renewal/expansion motions, and executive communication standards. * Model crisp writing and executive presence. We tell the truth, we quantify outcomes, and we don’t overpromise. * Own the operating model. Stand up a scalable CS system with clear segmentation (enterprise vs. commercial), portfolio health reviews, expansion rituals, and a fast-moving executive escalation path. * Institutionalise the playbook, codify account planning, forecasting, renewals, executive comms, and change control. Make it auditable and easy to teach with live examples (strategy hubs, playbooks, maturity models) Run board-grade EBRs/QBRs. Tie every review to customer priorities, quantified outcomes, and funded next steps. * Bake advocacy as a growth engine, integrating community, UGC, and referral signals into health scoring and success plans. * Instrument the function: track NRR, GRR, logo retention, margin by account, adoption depth, expansion velocity, and leading indicators. * Lead from the front, take point on pivotal executive conversations, solve issues, teach, then step back. * Own the number. Forecast with precision and call risks early with clear recovery plans. Customer Advocacy, Retention & Risk * Build executive relationships that matter. Map sponsors, run quarterly briefings, and maintain a value narrative that earns advocacy, not just satisfaction. * Blend product telemetry, relationship coverage, and advocacy signals (community, creators, UGC, referrals) into a live health score; use named playbooks for early churn prevention. * Make feedback actionable, route insights to Product, Data, and AI in a “problem, evidence, impact, proposal” format, and close the loop visibly. Renewals & Expansion * Own the full renewal cycle, forecasting, pricing, deal structure, and negotiation — with no-surprises accuracy. * Operationalise renewals through proactive 120/90/60-day timelines, mutual success plans, and pre-mortems for at-risk cohorts. * Maintain system discipline in HubSpot: clean stages, renewal cohorts, lifecycle milestones, risk flags, and exec notes that stand up in a board meeting. Cross-Functional Collaboration * Translate insights into product action, turning customer patterns into roadmap priorities and beta programs. * Partner tightly with Sales: joint account plans, whitespace mapping, and aligned renewal/expansion plays. * Tighten delivery. Standardise communications, SLAs, and run-of-show to ensure calm, predictable, high-quality execution. We’d Love to Hear from You If You Have… * A background in building Client Services teams, agency, consultancy, tech, or in-house; ideally with experience scaling commercial, customer-focused teams delivering tech solutions. * 10+ years in client services, customer success, account, or brand management, with 3+ years in a leadership role. * Proven success developing data-driven client services transformations for enterprise brands, ideally in beauty, fashion, lifestyle, or CPG. * Deep understanding of how to translate brand growth and retention into proactive strategies and measurable outcomes. * Experience leading teams through high-stakes proposals, pitches, and executive storytelling. * Expertise across omnichannel execution, community, social, influencer, activations, partnerships, PR, trade marketing, and creative development. * A polished approach to client relationships, cultural insights, and platform-specific tactics. * A track record of working with senior-level stakeholders (including C-suite executives) across Fortune 500 brands or large-scale organisations. * The ability to tie data to commercial outcomes, connecting advocacy to retention, referrals, and revenue. * Exceptional collaboration skills, a true team player. * Immaculate attention to detail and high standards of brand strategy. Person * A creative thinker who sees patterns others miss, proactive, mission-led, and unafraid to shape direction. * A true collaborator and dot-connector, finding clarity in complexity across cross-functional programs. * A seasoned people leader with outstanding communication, organization, and time management skills. * Someone who values authentic, trust-driven engagement aligned with Duel’s mission. * Customer-obsessed, commercially minded, and relentlessly execution-focused. * A systems thinker who thrives in fast-paced, data-driven environments. * An entrepreneurial spirit that’s contagious, you build and lead, leaving teams and systems better than you found them. The Dueligan Culture * We’re building a remarkable company with remarkable people and a remarkable culture. Advocacy is our north star, for customers and employees. * A High Trust, Tight Ship, full of Bloody Brilliant & Utterly Lovely People doing their best work together. * We value trust and freedom above all else, combined with deep ownership, execution, and candor. * Dueligans are the largest shareholders in Duel. We take ownership seriously. In-Person and Remote Working Balance We do much of our best work together in person, which is why we’re hiring people within commuting distance of our London or New York offices. But we also recognize the value of deep work at home. Our hybrid philosophy gives you freedom and flexibility, you do you, as long as it’s not at the expense of others. Duel Perks & Package * Flexible working hours, we understand life happens. * 25 PTO Days + 11 Statutory Holidays + End-of-Year Break (3–4 additional days). * Options Scheme for all full-time employees, everyone shares in what we build. * US Healthcare Options (more to come). * 401K Match Plan. * Company MacBook. * $350 WFH Set-Up. * Headspace contributions. * Personal development budget and support. * 2 additional days’ leave for volunteering.

Job Description The Partner Support Associate is a cross-functional role in the Channel Sales department, acting as the liaison and "voice" between the Channel Sales team and ISO/MRP partners. They will be responsible for providing daily sales/partner support and coverage for the ISO Partner Managers, assisting in the ISO onboarding process to increase originations with high quality partners, and handling ad-hoc communication pertaining to our channel partners. What You Will Do: Sales/Partner Support • Provide daily sales/partner support for the ISO Partner Manager teams in sales tasks including but not limited to contract management, bank verification links, document review, underwriting review, pipeline updates and follow ups, Slack management with partners, exception requests, etc., • Provide partner coverage whenever a team member is out of office or on partner visits, • Update and maintain partner contact information and records in Salesforce, • Work cross-functionally with team members from Legal, Sales, Compliance, Marketing and Operations to maintain the utmost experience for our partners while ensuring compliance is in place, • Communicate promptly with partners via phone, email, text, and messaging about the progress of deals, • Assist Partner Support Specialists in all sales support tasks, • Communicating to Underwriters regarding files as necessary, • Assisting with Submissions (Portal) Requests, • Respond to/initiate "customer service" type inquiries from partners – i.e. - balance inquiries, funding confirmations, modifications, etc., • Assist Partner Support Specialists in all ISO onboarding tasks, • Speak with potential partners to vet for candidacy, determine the correct referral program (ISO/MRP), communicate approval or decline status, and assign accounts to ISO managers, • Collect required onboarding documents and submit to Onboarding to ensure a timely process is followed, • Field inbound calls and transfers from Sales and Customer Support for partner inquiries, respond to voicemails promptly, and oversee the Partner inbox, • Oversee all ISO recertification tasks to ensure accounts are accurate and updated, • Ensure partners are updated with underwriting policies/guidelines, marketing material, renewal commissions, current bonus structures, etc., • Other tasks and duties, as required by management What We're Looking For: • Bachelor's degree and/or comparable experience preferred, • 1+ years supporting a sales team or B2B sales experience with a strong preference in the MCA/short-term lending space, Payment Processing, Financial Services, or Consultative Sales with a history of success, • Self-starter that is highly independent, with the ability to juggle tasks in a fast-paced environment and think on their feet, • Personal accountability, time-management, and organization skills, • Goal oriented leader with a proactive approach in developing relationships with merchants and ISO partners, • Excellent verbal, written, and interpersonal communication skills, • Excellent analytical, presentation, and phone skills, • Experience with contract/partnership negotiations is a plus, • Proven success in meeting and exceeding sales goals, • Communicate decisions effectively in both verbal and written communication, • Team player with a strong sense of accountability, • Experience achieving metric and quality performance, • Excellent negotiation and business development skills, • Efficient planning, organization and time management skills, • Smart, hard-working individual who wants to be an integral part of a growing channel, • Experience using Microsoft Office and Office 365 in particular (PowerPoint, Excel), • Experience with Salesforce CRM highly preferred, Tableau/NICE a plus Kapitus Total Rewards Package Includes: • Competitive Base Salary of $55,000. Kapitus is providing this as a good faith salary range to comply with applicable law. The applicant's final salary will depend on a number of factors including the applicant's geographic location, skills, and experience, • Incentive Commission Compensation Plan – earned monthly, • Health Insurance: We offer comprehensive medical, dental, and employer-paid vision plans through UnitedHealthcare (UHC), with various coverage levels available to meet the needs of our employees and their families., • 100% Company Paid Insurances: Kapitus fully covers the cost of basic short-term and long-term disability insurance, as well as vision insurance, ensuring our employees have comprehensive protection without any personal expense., • Voluntary Insurance: Supplemental life insurance as well as enhanced short- and long-term disability coverage are available through Mutual of Omaha, providing additional security for our employees. Additionally, Colonial Accident and Hospitalization insurances are also available, offering further protection against unforeseen events., • Paid Maternity and Parental Leave: Beyond state-mandated leave policies, Kapitus provides company-paid maternity and parental leave, supporting our employees during important family milestones., • LifeBalance Program: Enhance your lifestyle with our LifeBalance membership, which offers discounts on outdoor activities, the arts, health, and fitness. Additional benefits include:, • Pet and car insurance discounts., • Financial services such as LegalShield., • Relaxation and stress management tools, including a fully covered annual subscription to The Calm App., • Plum Benefits Discount Program: Access exclusive discounts on shows, travel, car rentals, and more, enriching your personal and family life., • Tuition Reimbursement: Pursue further education with up to $5,000 annually in tuition reimbursement, plus opportunities to attend relevant conferences and career development events., • Transit Reimbursement: We also offer transit reimbursement for all work-related travel, supporting your involvement in career and personal development activities., • Retirement Benefits: Our 401K plan is managed through Fidelity, featuring a 25% match on employee contributions, helping you plan for a secure financial future., • Paid Time Off and Sick Time About Kapitus: Kapitus is one of the most reliable and respected names in small business financing. As both a direct lender and a marketplace built with a trusted network of lending partners, we can provide small businesses with the financing they need when, and how it is needed. We have spent our entire existence building a culture that makes us excited to come to work in the morning. Our company is fast paced, teammates need to be self-directed and have an internal motivation to do the right thing, even when the right thing takes a lot of hard work. We show our teammates our appreciation by offering great benefits, competitive pay and solid opportunity for growth. Company Mission: At Kapitus, our mission is to help small business owners grow their organizations by providing tailored, transparent, and ethical financing solutions. We invest in every business owner's story and we are dedicated to building lasting relationships to champion their goals. We promise to keep the best interests of our clients at the center of the financing process by operating with transparency, fairness, and integrity. Consideration will be given to qualified remote candidates residing in states where Kapitus and/or one of its subsidiaries has an established physical presence.

Job Description We are seeking energetic and outgoing Customer Service Representatives to join our team. You will represent our brand at live pop-up events, interacting directly with customers, answering questions, providing information, and ensuring a positive experience. Responsibilities • Welcome and engage with event attendees in a professional, friendly manner., • Provide clear information about our products/services., • Assist customers with questions, sign-ups, or purchases., • Ensure an excellent customer experience at all times., • Full training—no prior experience required., • Career growth opportunities in marketing and customer service., • Strong communication and interpersonal skills., • Positive, energetic, and customer-focused attitude., • Ability to work on-site at events (not remote)., • Sales or customer service experience is a plus, but not required., • Reliable and team-oriented.

Job DescriptionJob Title: Customer Service Representative Treasury Services Location: Remote Employment Type: Contract (W2) Duration: 46 Months Pay Rate: $18/hour Schedule: 24/7 Call Center Rotating Shifts (Days, Nights, Weekends, Holidays) Job Summary: As a Customer Service Representative Treasury Services, you will respond to incoming calls from brokers, clients, merchants, and financial institutions regarding checking, debit cards, ACH, and bill payments. You will ensure adherence to established call procedures and customer service standards while providing accurate information and solutions in a professional manner. Responsibilities: • Respond to customer inquiries via phone regarding financial transactions., • Follow structured call procedures and maintain high service standards., • Provide accurate and professional solutions to customer concerns., • Ensure high levels of accuracy and attention to detail., • Work under supervision for routine tasks and general guidance for special assignments., • Strong customer service skills and ability to communicate effectively., • Familiarity with banking products and payment systems., • Experience in financial services or call center operations is a plus., • Ability to follow structured processes and maintain accuracy., • Professional telephone etiquette and verbal communication skills., • Ability to work flexible hours including nights, weekends, and holidays. This is a remote position.

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) As a Client Success Associate at Maven, you will: • Serve as a member of the account team managing our book of Small and Medium size Businesses (SMB) through a pooled support inbox, as well as developing 1:many content that can be leveraged by all customer segments, • Develop deep product and internal process knowledge to help identify common roadblocks and propose solutions for better team efficiency, • Standardize and maintain CS team playbooks, templates and documentation to further enhance client experience while promoting and maintaining efficiencies, • Utilize Salesforce Cases system for triage, communication and resolution workflows; partner closely with peers other team triage colleagues to ensure high level of accountability and limit redundancy in addressing client questions and concerns, • Own day-to-day cross-functional coordination of client activities, including but not limited to reporting requests, hosting client meetings upon request, delivering on client marketing requests, and business operation deliverables, • Actively listens to clients' concerns and diagnoses clients' service needs while facilitating timely client problem-resolution, • Follow escalation protocols correctly to ensure tickets are routed to the right teams for support and/or that you seek additional support to respond to clients appropriately; help to support and maintain these documented protocols and identify opportunities for process improvement where needed, • Partner with other CSMs, Operations, Client Deliver, Sales, and Product to iterate on existing processes and continue to deliver best-in class client service, • 2-4 years of experience in customer or client success, account management, customer or digital marketing, project management and/or operations, • Passion for healthcare, telehealth, and/or start ups, • Strong interpersonal and verbal, written, and presentation skills, ability to communicate clearly and persuade, and influence internal and external stakeholders, • Ability to craft thoughtful and persuasive client-facing content in multiple different formats, • Ability to identify issues and trends based on your client experience and bring to appropriate cross-functional teams to identify and solve with process improvements, • Experience creating scalable and repeatable processes that are used by internal and external stakeholders, • Strong project management and organizational skills and the ability to influence without authority, • Self-motivated, independent, adaptable, and can thrive in a fast-paced startup environment, • Project management or operations experience, • Background in a healthcare-related field Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C. This role is exclusively open to candidates in these locations. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C., we encourage in-person collaboration by requiring team members to attend quarterly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. This role requires active work authorization in the US. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Job Description At Veritext, we focus on the details – so legal teams can focus on the case. About the role: Providing our clients with exceptional service is the foundation of our business. In Client Scheduling, you will be responsible for scheduling meetings and depositions, responding to inquiries and providing our clients with state-of-the-art products and services that will meet their needs. What you'll get to do: • Respond to all client requests received via email and/or phone queue in a timely, pleasant and professional manner, • Schedule proceedings in our proprietary software ensuring complete, accurate and consistent information, • Assign appropriate resources (reporters, videographers, interpreters) with technology to match client needs on jobs, • Confirm assignments for the next business day, • Build and maintain relationships with and provide support to reporters, agencies, videographers, interpreters, etc. and all other outside vendors, as applicable, • Provide assistance to reporters, videographers, as applicable (i.e., directions, my steno machine is broken, legal issues, etc.); escalate to appropriate Veritext colleague if necessary, • Communicate professionally with clients, subcontractors and staff to ensure proper execution of all aspects of upcoming jobs are met, • Resolve issues and escalate as needed to ensure prompt and accurate resolution The kind of teammate we’re looking for: • Customer service oriented with strong interpersonal skills, • Dedicated professional with the ability to respond to requests promptly and accurately, • Must possess excellent written and verbal communication skills, • Must be detail oriented, organized and be able to multi-task What’s in it for you: • Competitive compensation and total rewards package, • Comprehensive medical, dental and vision insurance, • Hybrid work structure (two days in the office, three days working remotely), • Paid Time Off to rest, relax and pursue special interests outside of work (8 paid holidays, 3 personal days, vacation, sick and discretionary time), • Robust suite of mental health benefits with little to no fee for you (and your household members) to support overall mental wellbeing and provide sufficient access to high quality support from board-certified psychiatrists and licensed psychologists/therapists (app based, virtual counseling, daily emails, live and on-demand content, and more), • Matched 401(k) to help you save for your future, • Pet insurance to help your pet(s) live a long and happy life, • Flexible Spending Accounts (healthcare, dependent care, transit & parking), • Company-paid life insurance as well as short-term and long-term disability insurance, • Learning and development opportunities to advance both personally and professionally, • Veritext Summer Camp – a fun-filled culture building and learning experience, • Generous employee referral program, tuition reimbursement program, employee contests, social opportunities and more! About Veritext: Veritext is the global leader in technology-enabled court reporting services and litigation support solutions with a proven track record of industry excellence. For law firms, government agencies and enterprise corporations, we provide access to innovative technologies and remote solutions, the highest-quality network of reporters and legal videographers, unmatched expertise in multiparty and complex litigation, unparalleled client service, and state-of-the-art conference spaces across North America. Veritext is committed to delivering comprehensive, client-focused legal solutions that address the evolving needs of the legal industry. Our solutions utilize the latest easy-to-use technologies to streamline the deposition process and reliably handle the most complex cases. All of this combined with unsurpassed data security (including HIPAA and PII compliance) ensures that Veritext clients have the best tools available and the confidence of working with the market leader. Veritext aspires to create a community based on collaboration, innovation, creativity and belonging. Our collective success depends on the robust exchange of ideas – an exchange that is best when the rich diversity of our perspectives, backgrounds and experiences flourish. To achieve this exchange, it is essential that all individuals and stakeholders feel and experience an environment where they are welcome, safe, secure, and heard. As such, we do not discriminate on the basis of race, color, religion, age, gender identity or expression, national origin, disability, veteran status, sexual orientation, marital status or any other classification protected by Federal, state, or local law. Any information provided will be used only in the compilation of data for EEO/Affirmative Action reporting. Completion of this data is voluntary and will not affect your opportunity for employment and/or terms or conditions of employment. About this posting: Compensation ranges, when noted, represent the expected base pay compensation range for this role. Ultimately, a number of factors including, but not limited to, your prior job-related knowledge and experience, geographic location, and qualifications will be considered when determining your pay and we may pay more or less than the posted range. If you need an accommodation for any part of the applicant process because of a medical condition or disability, please send an email to or call a member of our People Team to let us know the nature of your request. Please be aware of fraudulent recruiting activities. Veritext will only contact candidates through official @veritext.com email addresses. We will never ask for sensitive personal information or payments during the hiring process. If you are ever unsure about the legitimacy of a communication or have been asked for any of the above, please contact us directly at . Veritext participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Job Description At Veritext, we focus on the details - so legal teams can focus on the case. About the role: It is our mission to be an integral part of our clients’ litigation process by delivering unsurpassed value, innovative solutions and technology delivered with best-in-class service and data security. As an Account Specialist, you’ll be responsible for driving sales and revenue from new and existing clients around the nation. You’ll be tasked with selling solutions through prospecting, telephonic/electronic networking, and referrals as well as executing marketing initiatives to increase Veritext’s footprint resulting in revenue growth. What you'll get to do: • Build relationships with prospective and assigned clients through tactical conversations to understand their business objectives and determine appropriate Veritext solutions, • Remain in continual communication with clients to maintain superior client satisfaction, educate on emerging industry trends related to their litigation needs, • Host virtual presentations to clients demonstrating Veritext products and solutions; provide training as necessary, • Drive the sales process by identifying, selling and closing new areas of opportunity, • Utilize proprietary software and Salesforce to track all sales-related activities, • Maintain up-to-date knowledge of Veritext products, services, policies and best practices The kind of teammate we are looking for: • 1+ years of inside sales/client service and/or paralegal experience, • Self-motivated, energetic and creative driven to exceed sales goals, • Exceptional communication skills with a friendly and confident phone presence, • Naturally skilled at building relationships and establishing a rapport with clients, • Strong technical and analytical acumen; receptive and eager to learn new technology in an accelerated fashion, • Professional, timely and courteous What's in it for you: • Competitive compensation (base salary + monthly commission + annual bonus opportunity) and total rewards package, • Comprehensive medical, dental and vision insurance, • Hybrid work structure (two days in the office, three days working remotely), • Paid Time Off to rest, relax and pursue special interests outside of work (8 paid holidays, 3 personal days, vacation, sick and discretionary time), • Robust suite of mental health benefits with little to no fee for you (and your household members) to support overall mental wellbeing and provide sufficient access to high quality support from board-certified psychiatrists and licensed psychologists/therapists (app based, virtual counseling, daily emails, live and on-demand content, and more), • Matched 401(k) to help you save for your future, • Pet insurance to help your pet(s) live a long and happy life, • Flexible Spending Accounts (healthcare, dependent care, transit & parking), • Company-paid life insurance as well as short-term and long-term disability insurance, • Learning and development opportunities to advance both personally and professionally, • Veritext Summer Camp – a fun-filled culture building and learning experience, • Generous employee referral program, tuition reimbursement program, employee contests, social opportunities and more! About Veritext: Veritext is the global leader in technology-enabled court reporting services and litigation support solutions with a proven track record of industry excellence. For law firms, government agencies and enterprise corporations, we provide access to innovative technologies and remote solutions, the highest-quality network of reporters and legal videographers, unmatched expertise in multiparty and complex litigation, unparalleled client service, and state-of-the-art conference spaces across North America. Veritext is committed to delivering comprehensive, client-focused legal solutions that address the evolving needs of the legal industry. Our solutions utilize the latest easy-to-use technologies to streamline the deposition process and reliably handle the most complex cases. All of this combined with unsurpassed data security ensures that Veritext clients have the best tools available and the confidence of working with the market leader. Veritext aspires to create a community based on collaboration, innovation, creativity and belonging. Our collective success depends on the robust exchange of ideas – an exchange that is best when the rich diversity of our perspectives, backgrounds and experiences flourish. To achieve this exchange, it is essential that all individuals and stakeholders feel and experience an environment where they are welcome, safe, secure, and heard. As such, we do not discriminate on the basis of race, color, religion, age, gender identity or expression, national origin, disability, veteran status, sexual orientation, marital status or any other classification protected by Federal, state, or local law. Any information provided will be used only in the compilation of data for EEO/Affirmative Action reporting. Completion of this data is voluntary and will not affect your opportunity for employment and/or terms or conditions of employment. About this posting: Compensation ranges, when noted, represent the expected base pay compensation range for this role. Ultimately, a number of factors including, but not limited to, your prior job-related knowledge and experience, geographic location, and qualifications will be considered when determining your pay and we may pay more or less than the posted range. If you need an accommodation for any part of the applicant process because of a medical condition or disability, please send an email to or call a member of our People Team to let us know the nature of your request. Please be aware of fraudulent recruiting activities. Veritext will only contact candidates through official @veritext.com email addresses. We will never ask for sensitive personal information or payments during the hiring process. If you are ever unsure about the legitimacy of a communication or have been asked for any of the above, please contact us directly at . Veritext participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for a Customer Success Manager to join our team. You will play a key role in managing day-to-day relationships with our existing partners, serving as the face of our amazing organization to customers, and advancing our mission by promoting our products and services in a proactive, data-driven way. This is a full-time, remote position reporting into the Manager of Customer Success. What you'll be doing: • Serve as an account owner, product expert and mental health advocate for your assigned Mid-market and SMB customers., • Build rapport with decision makers and main points of contact to influence change in order to drive the adoption of best practices and successful change management methodologies, thereby driving optimal member utilization of the product., • Own the full customer lifecycle including onboarding, value realization, engagement strategies, expansion and renewal., • Creatively discover, communicate, and support the execution of new opportunities for customers to unlock value from Spring Health., • Business review creation and presentation to senior HR executives and business leaders including insightful, data-based recommendations., • Collaborate across departments to deliver essential customer feedback, aiming to enhance processes and elevate the patient experience., • Participate in ongoing weekly team meetings and training to continue to enhance product knowledge., • Meet or exceed goals for role KPIs:, • Achieve 100% Net CACV Retention (effectively Net Revenue Retention) for your book of business, • You have 3+ years of experience in account management, customer success, implementation or healthcare management., • You have experience in upselling and retaining customers to drive additional revenue., • You have experience using SaaS-based solutions and platforms., • You have experience owning the life cycle contract renewals., • You have experience using data visualization and reconciliation techniques to present key findings and customer satisfaction., • You have experience adhering to and achieving outlined KPIs., • You have experience maintaining accurate records of customer interactions, success plans, customer relationship progression and opportunity management in a CRM., • You have a deep passion to transform the U.S. healthcare system, especially mental health., • You have the willingness and ability to travel as needed (approx. 15%)., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description Who we are: Proxymity is a pioneering investor communications platform. Our unique, cutting-edge solutions connect global listed companies with their shareholders, via their intermediaries, in real time. This creates a more efficient, accurate and transparent communication flow for the industry, whilst our platforms, built on highly scalable technology, provide full compliance with the latest regulations. Proxymity is here to change the investor communications landscape. Our mission is to make Proxy Voting and other Asset Servicing processes easier and more efficient. Our purpose is to solve complex problems for our customers and add value throughout the investor ecosystem through our connectivity and technology capabilities. We are a fast-growth scale-up, rapidly growing our global presence, footprint and employee numbers. We are backed by some of the most influential names in the financial industry and have extensive growth plans in place for the future. What we’re looking for: Smart, energetic and inquisitive individuals to join our Client Services team in New York. You will perform a critical role in delivering professional, multi-faceted, first-class client service to our expanding network of customers and partners. You will become a key contributor throughout the growth phases of Proxymity, supporting various pivotal activities and will have the opportunity to expand and develop your remit and role as the needs of the business continue to grow. Core Responsibilities: The core responsibilities for this role include, but are not limited to; • Be the first point of contact between our clients and the business, • Review, respond and resolve client enquiries within agreed SLA’s, • Build and maintain productive working relationships with clients and other stakeholders to build trust and foster positive collaboration, • Conduct thorough root cause analysis and query trending to identify strategic remediation actions, • Oversight of processing checklist completion on a daily basis, • Understand and track current and future workloads and prepare appropriate plans to ensure balanced assignment across the team, • Adapt and assign resources appropriately to manage daily and forecast workloads, • Proactively monitor team capabilities and plan for remediation of identified gaps in knowledge, • Work in partnership with global operations hubs and other internal stakeholders, • Execute daily tasks with a client focused approach, • Ask questions to challenge the status quo, • Identify opportunities for process, platform and control environment improvements, • Liaise across the company to coordinate participation and engagement with the change agenda, • Review, understand, and operate within Standard Operating Procedures and be responsible for maintaining their integrity through continuous review and validation, • Oversee the day-to-day management of team workloads and priorities, • Act as point of contact for the team to internal / external partners and stakeholders, • Continuously develop team members through structured appraisals, training and ongoing feedback, • Maintain clear communication channels in to and out of the team, • Provide cover for the Team Manager as necessary, • Execute administrative managerial duties on a timely and efficient basis, • Ensure that the team are aware of, understand, and operate in a way to achieve, its goals and objectives, • Ensure that the goals of the team align with those of the department and the company, • Lead the hiring and training of new employees to the team, • Produce management information metrics to support performance monitoring, • Create a culture of inclusion and belonging, leading by example, • Escalate issues and / or concerns that impact the business, your role or personal wellbeing in a timely manner, • 3 years’+ experience within a client service environment or equivalent experience, • Proven experience of effective workflow management across teams, • Proven supervisory experience, managing, coaching and developing diverse teams, • Understanding of the Securities Services industry and Asset Servicing products or similar, • Proven project management skills, • Strong attention to detail, • Excellent written and verbal communication skills, • Proficient in Microsoft suite of applications, • Self-sufficient yet team orientated with the ability to build positive relationships and work collaboratively with internal and external partners, peers and clients, • Ability to execute in a high pressure, fast paced environment, • Excellent organisation with a flexibility to manage changing priorities and respond to time constraints, • Fast learning to understand complex business processes and initiative to build necessary knowledge, • Innovative mindset to identify opportunities for process and control improvements, • Knowledge of the Investor communications industry and practices, • Experience of working within a start-up / scale-up organisation, • Problem solving and critical thinking skills, • Experience of managing diverse, offshore and remote teams, • Fluency in another language, • 401K plan, • Private health insurance, • 25 annual days leave, • Birthday off in addition to annual leave, • Access to Absorb Learning, • Improved family-friendly policies, • Work your way, • 2 duvet days a year, • 1 volunteer day a year, • 4-week sabbatical after 4 years at Proxymity, • Workation - Our Workation policy means you can work anywhere in the world for up to 45 days per calendar year., • Companywide parties twice a year, • Team drinks

Job Description About Capvision We are a global primary research platform connecting financial institutions, consulting firms, global enterprises, and high-net-worth individuals with subject matter experts across all industries and regions. Our mission is to equip clients with the tools necessary to gain the right insights for their research objectives. We specialize in expert interviews and surveys, business consulting, and in-person/remote conferences. The anticipated start date for this role is January 12, 2026 As an Associate on our Client Services team, you'll take full ownership of projects that directly influence our clients' strategic outcomes. From sourcing experts to managing fast-moving communications and coordinating logistics, you'll operate as the key driver between client needs and insight delivery. This is a front-line, client-facing role for driven professionals who thrive on responsibility, urgency, and impact. No two days are the same. One hour you might be supporting a consulting firm evaluating grocery eCommerce by sourcing a former Fortune 10 executive; the next, helping a hedge fund understand aviation trends by recruiting a European airline specialist—under deadline. What You'll Do • Own expert engagement from end to end: sourcing, vetting, outreach, and scheduling, • Speak directly with experts and stakeholders across industries and time zones, • Deliver on tight timelines across multiple fast-moving client workstreams, • Understand business problems quickly and match them with relevant industry expertise, • Drive outcomes through sound judgment, clear communication, and relentless follow-throughWho You Are, • Bachelor's degree from an accredited institution (3.5+ GPA preferred), • 6–18 months of relevant professional or internship experience (client-facing roles a plus), • Excited to partner with leading financial institutions — private equity, venture capital, hedge funds, asset managers, and investment banks — and meet their high expectations for accuracy, responsiveness, and professionalism, • Deeply curious about how businesses and markets work, and comfortable speaking the language of finance — you read financial publications, follow deal activity, or have prior exposure to finance through internships - but you don't want to be an analyst or banker, • Brings a journalistic curiosity with commercial discipline — you ask smart questions, quickly grasp complex industries, and know how to find the right experts who can bring clarity to a client's challenge, • A strong communicator who can engage confidently with both senior clients and seasoned industry executives, • Thrives in a high-volume, time-sensitive environment, balancing speed with quality and attention to detail, • Proactive, accountable, and self-directed, taking ownership of your pipeline and outcomes, • Authorized to work in the U.S. (STEM OPT holders welcome), • Clear promotion path to People/Account Manager within 24 months, • Company Equity at manager level, • Comprehensive paid training across project execution, client service, and leadership, • Diverse project exposure—Associates are never siloed, • New Grad Compensation: $80,000 - $100,000 on average for high-performing associates. Consisting of $65,000 base salary + uncapped monthly bonus, • Experienced Candidate Compensation: $87,000 - $115,000 on average for high-performing associates. Consisting of $70,000-$76,000 base salary + uncapped monthly bonus, • Health, dental, vision insurance + 401K, • Free daily lunch, snacks, Monday breakfast, and regular team events

Job Description Contractor Program Manager – Agency Medical Evaluations Network - Remote (#R10231) • Location: Remote with nationwide oversight; periodic travel to Agency (FBI) offices, provider clinics, and program review meetings as required., • Employment Type: Full-time, exempt leadership position with responsibility for continuity of operations across all U.S. time zones., • Hourly Rate: $115.77/hour Position Overview: The Contractor Program Manager (CPM) leads all operational, clinical, and administrative aspects of a nationwide Patient Physician Network (PPN) that delivers occupational medical evaluations and related services for FBI applicants and employees under a firm-fixed-price IDIQ contract. The CPM ensures that all exams are delivered on time, within contract requirements, and in full compliance with FBI security, privacy, and quality standards while coordinating closely with the FBI COR, contracting staff, and internal provider network teams. Why Join Us? • Competitive Compensation: $115.77/hour, • Work Schedule:, • Full-time, exempt leadership position with responsibility for continuity of operations across all U.S. time zones., • Must be available during standard business hours Monday–Friday and able to respond to urgent issues (e.g., critical findings, security incidents, surge requirements) outside normal hours when required by the FBI., • Professional Growth: Executive leadership of a critical federal health program, • Impactful Work: Ensure the health and readiness of the nation's premier law enforcement personnel Qualifications • Licensed clinician (e.g., MD, DO, NP, PA, or other relevant advanced practice provider) with current, unrestricted license in at least one U.S. jurisdiction; occupational or preventive medicine background strongly preferred., • Minimum of 5–7 years of experience in occupational health, employee medical programs, or large-scale clinical operations; prior federal or law enforcement occupational health experience preferred., • Demonstrated experience managing multi-site or nationwide provider networks, including credentialing, quality assurance, and performance management., • Familiarity with JCAHO, ACOEM, OSHA, HIPAA, Privacy Act requirements, and medical surveillance programs., • Strong leadership and people-management skills, with the ability to direct cross-functional teams (clinical, operations, IT, compliance, finance) in a complex, regulated environment., • Excellent organizational and project-management abilities, including capacity planning, process optimization, and vendor/subcontractor oversight., • Advanced communication skills for interfacing with senior government officials, clinical leaders, and operational staff; able to translate technical requirements into clear procedures., • Data-driven mindset with experience using reporting tools (e.g., Excel, SharePoint, BI platforms) for tracking provider rosters, volumes, performance metrics, and quality trends., • Strong understanding of information security, privacy, and compliance obligations related to protected health information and federal systems, and ability to work with IT/security teams on portal/ATO requirements. Key Responsibilities • Program leadership and contract delivery, • Lead all aspects of the FBI Medical Evaluations and Services program, ensuring full compliance with the Statement of Work, RFP, and task orders., • Serve as the primary liaison to the FBI COR, Contracting Officer, and other government stakeholders for all technical, operational, and performance matters., • Develop, implement, and maintain program policies, standard operating procedures, and quality assurance processes that meet JCAHO, AMA, ACOEM, OSHA, and FBI requirements., • Network development and management, • Build and oversee a nationwide PPN of clinics and mobile providers capable of delivering all required exam types within contractually defined distance and timeliness standards., • Ensure timely establishment of new provider locations (within 90 days of FBI request) and manage any associated disincentives or corrective actions., • Monitor provider performance, address complaints, and implement corrective action or discontinuation of underperforming clinics in coordination with the FBI COR., • Operational oversight and performance management, • Ensure all service work orders are completed on time, with complete documentation and QA review before submission, minimizing disincentives for late or incomplete exams., • Lead monthly status meetings and provide required reporting, including Monthly Status Reports, cost reports, and quality-assurance metrics., • Financial and invoicing management, • Oversee accurate monthly invoicing by service location, ensuring line-item detail, correct application of disincentives, and reconciliation with FBI requirements., • Resolve improper billing incidents quickly and provide acceptable written proof of resolution to the FBI within required timeframes., • Stakeholder communication and change management, • Coordinate with FBI technical points of contact on evolving exam requirements, process changes, and implementation of new exam types or testing methods., • Lead internal and external communications during emergency surge requirements, government closures, or pandemics, ensuring continuity of operations consistent with FBI guidance. Physical Examination Responsibilities: • Oversee, and when clinically appropriate perform, in-person occupational health exams, including fitness-for-duty evaluations, surveillance exams, and travel medical assessments in accordance with contract requirements and applicable clinical standards., • Ensure all exam components (history, physical exam, labs, imaging, functional testing) are completed using calibrated equipment and documented on FBI-specified forms within required timeframes., • Support implementation and oversight of specialized testing such as color-vision assessments, audiometry, spirometry, and other occupational health screenings required under the contract. Medical Oversight Responsibilities: • Ensure all PPN practitioners (MD/DO, NP, PA, audiologists, CDL/FAA examiners) hold appropriate state licenses, board certifications, and DOT/FAA credentials, with annual re-verification., • Establish and maintain clinical protocols consistent with JCAHO, AMA, ACOEM, OSHA, ANSI, CDC, DOT, DOS, and other applicable standards, incorporating updates as regulations evolve., • Oversee clinical quality assurance reviews of exam reports, including completeness, accuracy, timeliness, and alignment with FBI fitness-for-duty criteria., • Ensure rapid notification and appropriate clinical response for critical findings (e.g., life-threatening EKG results), including directing urgent care or emergency referral as necessary and promptly informing FBI TPOCs., • Potential exams to be conducted:, • Pre-Employment (Applicant) Physical Examinations, • Fitness for Duty (FFD) Periodic Examinations, • Department of State/Embassy Personnel Examinations, • Hazardous Materials Response Examinations, • Department of Transportation Physical Exams (Commercial Drivers), • Federal Aviation Administration Physical Exams (FAA), • Respiratory Protection Examinations, • Diver Examinations – Navy Dive (NOAA), • Audiogram Only, • Travel Medicine Review Exams and/or Immunizations, • Chest X-ray, • Complete Blood Count (CBC) with Differential, • Comprehensive Metabolic Panel with ALT, • Routine Urinalysis, • Blood Lead, • RBC and Plasma Cholinesterase Level (1 draw), • PFT (Spirometry)

Job DescriptionJob Description: Marymount Manhattan College is seeking a dynamic and tech-savvy librarian to fill the role of Research and Instructional Technology Librarian. This position is responsible for providing comprehensive support services and research assistance to our diverse community of students, faculty, and staff. The successful candidate will play a pivotal role in both in-person and online library initiatives, contributing to the enhancement of teaching and learning experiences through innovative practices and effective use of technology. Reporting to the Director of the Library, the Research and Instructional Technology Librarian will collaborate closely with faculty, students, and various college departments to promote online learning initiatives, information literacy, facilitate faculty development, and contribute to the overall educational mission. This is a full-time non-tenured staff position. Salary: $65,000-$70,000 Roles/Responsibilities: • Provide faculty with support with the design of online and blended courses, including the articulation of learning objectives, development of assessments and assignments, and planning of learning activities;, • In collaboration with the Center for Teaching Innovation and Excellence (C-TIE), IT, and the library, plan, implement, and assess online and in-person training modules in LMS, video conferencing and other instructional technologies for use in online and blended courses;, • Engage faculty to deliver workshops across the disciplines in instructional technology, providing instruction, and best practices for virtual learning, in one-on-one consultation or small groups;, • Design and facilitate professional development events and resources for instructors with a particular emphasis on skills and strategies for online and in-class teaching, both for the entire campus community and for particular departments;, • Provide consultations for faculty to facilitate enhancing and documenting student learning to incorporate High Impact Practices and diversity and inclusivity through course design and curricular programs;, • Provide library services including both in-person and remote reference and research services;, • Handle Inter Library Loan requests;, • Works predominately on campus;, • Work evening hours and weekends as needed. Experience, Knowledge, and Skills • Significant experience in online education at the post-secondary level, • Proficiency in use of Brightspace Learning Management System (or similar system), video conferencing and other technologies commonly used to support teaching and learning;, • Formal coursework or other training in instructional design;, • Familiarity with eLearning platforms, standards, and practices;, • Experience in planning, implementing, evaluating and assessing educational development programs;, • Experience working with and supporting third-party integrations (LTIs and various Web Services; SIS data and network authentication);, • Ability to work with faculty, staff, and students with varying levels of technology skillsets;, • Proficiency with HTML and CSS;, • Knowledge of SQL and data handling;, • Knowledge of reference/instructional services and trends in academic libraries to support undergraduates. Credentials Required • Master’s degree in Library Sciences from an ALA-accredited institution;, • 3-5 years of experience in educational/instructional technology support in a higher education setting; Marymount Manhattan College is an equal opportunity employer.

Job Description Title: Senior Manager - Materials Planning Location: New York, NY Summary: A leading global developer and distributor of prestige beauty products, the company specializes in crafting and marketing luxury fragrances and cosmetics. The team is currently hiring a Senior Manager - Materials Planning to lead strategic and operational planning of material needs across our supply chain. This role is ideal for a seasoned supply chain professional with strong analytical capabilities and leadership experience. The position oversees inventory planning, supplier coordination, and team management to ensure timely and cost-effective material availability. This position is based in office from Mondays-Thursdays, and remote on Fridays. Key Responsibilities • Manage procurement of components and raw materials to support production timelines and service goals., • Establish and maintain supply parameters including lead times and minimum order quantities., • Oversee version control of components to ensure accurate inventory and production documentation., • Validate material availability and coordinate stock transfers to meet production demands., • Identify and resolve material shortages by working closely with suppliers., • Adjust procurement plans to accommodate changes in demand or supply disruptions., • Maintain accurate records of purchase orders and supplier transactions., • Collaborate on product launches and engineering changes to ensure smooth material transitions., • Supervise and develop direct reports, fostering growth and accountability. Qualifications • Bachelor's degree in Supply Chain, Business, or a related discipline., • Minimum 5 years of experience in materials planning or supply chain operations., • At least 1 year of experience managing a team., • Experience in the beauty or cosmetics industry preferred. Benefits: • Annual performance-based bonus, • Comprehensive health, dental, and vision insurance, • Generous paid time off including vacation, holidays, and sick leave, • 401(k) with company matching, • Access to professional development, • Collaborative and entrepreneurial work culture, • Direct exposure to senior leadership We believe that every client should receive the benefit and accuracy of a search approach, whilst being able to dictate how, when and where it occurs, all on a fee structure to suit. Our revolutionary approach allows us to structure each assignment according to the requirements, time scales and budget available. We believe that for too long executive search firms have been too rigid in their approach and have been able to dictate how the search is conducted, leaving the client relatively powerless on the outcome. Our service allows our clients to have increased control, direction and interaction in the search conducted on their behalf and has resulted in successful, on going relationships as search firm of choice with an ever expanding client group.DSJ Global is a revolutionary search firm, specializing in the bespoke delivery of executive search solutions to clients.\r\nWorking across a number of niche industries and sectors across the US, UK, and Europe.\r\nWith offices in New York, Charlotte, Boston, Chicago, Dallas, San Francisco, London, Zurich, Berlin, Hong Kong and Singapore, DSJ Global operates on an international scale providing bespoke search packages which are unrivaled in the widespread recruitment market. Our aim is simple, to provide executive search level services which are flexible and tailored to the individual requirement of each client, on an unrivaled cost structure. We currently specialize in the areas of Procurement, Supply Chain, Logistics, OPEX, Finance and Human Resources.\r\n\r\nWe believe that every client should receive the benefit and accuracy of a search approach, whilst being able to dictate how, when and where it occurs, all on a fee structure to suit. Our revolutionary approach allows us to structure each assignment according to the requirements, time scales and budget available. We believe that for too long executive search firms have been too rigid in their approach and have been able to dictate how the search is conducted, leaving the client relatively powerless on the outcome.\r\n\r\nOur service allows our clients to have increased control, direction and interaction in the search conducted on their behalf and has resulted in successful, on going relationships as search firm of choice with an ever expanding client group.

Job DescriptionAbout Us CompassionMD™ provides affordable, direct virtual medical care to individuals, families, small businesses, and large organizations nationwide. Our model gives people 24/7 access to board-certified doctors, virtual urgent care, mental health consultations, medical guidance, and other valuable health services at predictable, transparent pricing. We are expanding across the United States and are seeking motivated Sales Representatives who can introduce our direct virtual care programs to consumers and to organizations of all sizes. Position Overview This is a sales-focused, remote, performance-based role suited for someone who: * Has an existing client base, business network, or broad community influence * Has experience selling to individuals, small businesses, or mid-to-large organizations * Is comfortable offering a subscription-based virtual healthcare program * Wants to build recurring residual income through ongoing membership renewals * Prefers flexible work hours and autonomy You will present, promote, and help enroll people and organizations into CompassionMD™ virtual health subscription plans. What You’ll Sell Our direct virtual care programs include: * 24/7 doctor access * Virtual urgent care * Medical guidance & care navigation * Mental health consultations * Prescription support * Hospital bill negotiation services * Additional associated benefits Plans are priced to be affordable for individuals, families, and organizations. What You’ll Do * Sell CompassionMD™ virtual health subscriptions nationwide * Conduct outreach to individuals, families, and organizations * Present our services to small and mid-sized businesses (bulk enrollment options) * Work with groups, associations, nonprofits, and employers * Manage your own leads or use your existing network * Track enrollments and customer follow-up * Collaborate with internal support teams for onboarding Ideal Candidate * Experience in sales, benefits, healthcare, insurance, affiliate marketing, or business development * Strong existing network or the ability to build one * Excellent communication skills * Professional, organized, and self-motivated * Comfortable working independently * Tech-savvy and confident presenting virtually No healthcare license is required. Compensation * Performance-based commissions * Monthly residual income for active subscribers you enroll * Unlimited earning potential tied directly to your production * All commission structures are fully disclosed during the interview Why This Role Appeals to Top Salespeople * Work entirely from home * National market—no territory limitations * Highly relevant product (healthcare is universally needed) * Subscription model allows ongoing monthly earnings * Strong value proposition for individuals AND businesses * Backed by a national virtual health platform

Job Description Position Title: Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility – work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest® wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest® has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest®, is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest ®. LifeVest® is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest® patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time – before/after work, and on days off. Responsibilities: • Contact caregivers and family to schedule services, • Willingness to accept assignments which could include daytime, evenings, and/or weekends., • Travel to patient’s homes and health care facilities to provide services, • Train the patient and other caregivers of patient (if applicable) in the use of LifeVest®, • Program LifeVest® according to the prescribing physician’s orders, • Measure the patient and determine correct garment size, • Review with patient, and have patient sign, all necessary paperwork applicable to the service., • Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment, • Manage device and garment inventory, • Have 1 year patient care experience, • Patient experience must be in a paid professional environment (not family caregiver), • Patient experience must be documented on resume, • Completion of background check, • Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL, • Disclosure of personal NPI number (if applicable), • Valid driver’s license and car insurance and/or valid state ID, • Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order, • Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically Powered by JazzHR p1c7ORROkC

Job DescriptionRemote Entry Level Sales - Training Provided Summary Join our dynamic team in the financial services industry as a Remote Entry Level Sales professional. This role is designed for individuals eager to start their career in sales with comprehensive training provided. You will play a crucial part in driving our sales efforts, contributing to the growth and success of the company. This position offers a competitive salary range of $60,000 to $160,000, depending on performance and experience. We are looking for self-motivated individuals who are eager to learn and grow in a supportive, remote work environment. This is a 1099, 100% commission opportunity - finally earn what you KNOW you are worth. Responsibilities • Engage with potential clients to understand their needs and offer suitable solutions., • Develop and maintain strong relationships with clients to ensure customer satisfaction and loyalty., • Collaborate with team members to achieve objectives., • Participate in training sessions to enhance product knowledge and sales techniques., • Utilize excellent computer skills to manage client information and sales data., • Demonstrate a strong work ethic and entrepreneurial spirit in all sales activities., • Exhibit servant leadership both with colleagues and clients. RequirementsRequirements: • 0-1 year of experience in sales or a related field., • Coachable with a willingness to learn and adapt to new sales strategies., • Excellent computer skills., • Strong self-motivation and the ability to work independently., • Good communication skills, both verbal and written., • Entrepreneurial mindset with a strong work ethic., • Demonstrated servant leadership qualities., • A hunger to learn and grow within the financial services industry. BenefitsWork/Life Balance Flexible Schedule High Income Opportunity Bonuses Trips World Class Training Mentorship Uncapped income

Job Description Job Description 1. Title of Job Customer Support Representative 2. Description of Responsibilities Responds to service related customer inquiries, trouble, and/or complaints by phone and email. Instructs network carriers to troubleshoot circuit outages and usability issues. Communicates with application service providers/resellers to respond to customer inquiries. Provides customers with remote instructions to isolate the cause of Internet connection outages. Provides customers with basic instructions on the use of the application and internet related services. Escalates trouble tickets to the engineering team once the work level of a service ticket is beyond the scope of the 1st level support. Manages ongoing service tickets and ensure the expected service levels. Sends notices for planned or unexpected service outages to customers in a timely manner. Opens appropriate tickets with the datacenter related inquiries and troubles. Creates, revises, and translates manuals, documents, and reports when needed. Regular working hours is 9am 5pm Eastern Standard Time (EST). With teamwork, covering working hours of 9 am 5 pm Pacific Standard Time (PST) from Monday to Friday (12 8 pm EST from Monday to Friday), in case of absence of a customer support representative covers working hours of 9 am 5 pm Pacific Standard Time (PST). Collects information from department of Professional Services to enable to perform LAN support and its troubleshooting. Creates manuals to perform LAN Support and its troubleshooting for customer support. Leads customer support staffs to perform LAN support and its troubleshooting with sharing information. 3.Reporting This position reports to Manager, Customer Support and/or General Manager, Professional Services and/or Chief Operating Officer. The other persons will be designated by President & CEO if necessary.

Job Description Position: Travel Customer Representative Company Overview: True Adventure Travel is a leading travel company that specializes in creating unique and unforgettable experiences for our clients. We are committed to providing exceptional customer service and helping our clients discover the world in new and exciting ways. As a remote company, we value flexibility, creativity, and a passion for travel. Position Overview: We are seeking a highly motivated Travel Customer Representative to join our team. In this role, you will be responsible for assisting clients in planning and booking their dream vacations. You will work closely with our sales and marketing teams to ensure that our clients receive the best possible experience from start to finish. Key Responsibilities: • Communicate with clients via phone, email, and online platforms to understand their travel preferences and needs, • Utilize your knowledge of popular destinations, travel trends, and industry resources to create personalized travel itineraries for clients, • Book flights, accommodations, transportation, and activities for clients according to their budget and preferences, • Provide exceptional customer service by promptly responding to client inquiries and addressing any concerns or issues that may arise during the planning process or while on vacation, • Collaborate with our sales and marketing teams to promote and sell our travel packages and services, • Stay up-to-date with industry trends and new travel destinations to continuously improve our offerings and provide the best possible experience for our clients Qualifications: • Excellent communication and interpersonal skills, • Strong organizational and time-management abilities, • Ability to work independently and remotely while maintaining a high level of productivity and attention to detail, • Passion for travel and a desire to help others create unforgettable experiences Benefits: • Competitive earnings opportunities, • Flexible work schedule and the ability to work remotely, • Opportunities for professional development and growth within the company, • Discounted travel packages and industry perks, • Supportive and collaborative team environment If you have a passion for travel and a knack for creating unforgettable experiences, we want to hear from you! Apply now to join our team as a Vacation Advisor and help our clients discover the world in new and exciting ways.

Job Description Job Title: Manager, Customer Success Location: New York Compensation: This position is a base salary plus bonus with OTE ranging anywhere from $125,000 to $175,000. Company Overview: allwhere provides companies with a platform that enables their employees to be productive and engaged. Our platform empowers companies to curate equipment, products, and services, seamlessly delivering them to employees globally. For administrators (HR, IT, Operations), we streamline onboarding/offboarding processes and automate equipment management. For employees, we offer a convenient, centralized hub for essential workplace needs. Remote and hybrid work are here to stay, and allwhere is committed to making these experiences exceptional. Role Overview: The Manager of Customer Success will oversee and drive the effectiveness of our Customer Success Management (CSM) team. Reporting directly to the Head of Sales and Customer Success, this role involves independent team leadership, strategy development, churn mitigation, and cross-departmental collaboration to ensure client satisfaction and revenue retention. Key Responsibilities: • Lead, coach, and mentor the Customer Success Management team to deliver exceptional service and outcomes for allwhere’s customers., • Independently manage day-to-day team operations, ensuring the achievement of KPIs, customer engagement, and retention goals., • Collaborate with the Head of Sales and Customer Success to set objectives, establish performance metrics, and develop strategic initiatives., • Act as the primary escalation point for complex customer issues, providing swift resolution and maintaining client satisfaction., • Proactively identify, track, and mitigate churn risks by analyzing customer health metrics and developing targeted retention strategies., • Conduct regular business reviews internally and externally to ensure alignment, customer satisfaction, and identify growth opportunities., • Foster cross-functional collaboration with Operations, Product, and IT to advocate for customer needs and enhance the customer experience., • Develop and implement customer success processes, programs, and best practices to drive continuous improvement., • 5+ years of experience in Customer Success, Account Management, or related roles; at least 2 years in a leadership or management capacity., • Proven track record of managing a team, including hiring, coaching, performance management, and professional development., • Strong experience in churn risk management and retention strategies., • Excellent analytical skills, capable of interpreting customer data and driving actionable insights., • Familiarity with IT hardware/software solutions preferred., • Ability to work independently, demonstrating initiative, ownership, and accountability., • Strong interpersonal skills to effectively collaborate with internal teams and customers at all organizational levels., • Proficiency in CRM tools such as HubSpot and productivity suites like Google Workspace., • Exceptional communication, problem-solving, and conflict-resolution skills., • Benefits such as a 401K, comprehensive medical, dental, and vision health insurance, • Equity in a rapidly growing, early-stage company, • Opportunity to significantly impact company direction and growth within a dynamic, collaborative environment Powered by JazzHR lOIt9bRdKn

Job Description Imagine being a healthcare provider whose sole mission is to focus on delivering high-quality patient outcomes, but with the knowledge that you need to constantly document your compliance with key healthcare regulations along the way. Now imagine tasking someone with a limited compliance background to manage that, with looming risks of audits, breaches and fines hanging over your practice. Compliancy Group's vision is to deliver stress-relieving, tech-enabled services and software to the healthcare community that create stronger trust between patients and providers. We're on a mission to support small and midsized medical practices as they work to comply with critical, ongoing healthcare compliance requirements. We're looking for Retention Specialists who thrive in a highly organized, high-impact role, enjoy creating repeatable processes, and are motivated by helping customers succeed. You'll manage a large and diverse portfolio of low-spend customer accounts, focusing on driving awareness, adoption, and re-engagement of our SaaS healthcare compliance platform, while partnering closely with Finance, Support, and Customer Success teams. This role revolves primarily around driving high retention with customers rather than growth, and a high-performer in this role is able to make sense of the complex, driving a scaled customer experience with their base in the name of guiding as many as possible to a positive renewal decision. This is a remote role with opportunities to connect virtually or in-person for collaboration, process improvement, and team alignment. Why You'll Love This Role: • You'll have the opportunity to directly impact customer satisfaction, retention, and long-term engagement., • Your work will ensure customers stay active, happy, and supported, providing a measurable effect on overall business success., • You'll develop and execute highly organized, repeatable outreach campaigns that re-engage and educate customers year-round., • You'll collaborate closely with Finance to resolve payment disputes, escalations, and other customer issues., • 2+ years of experience in Customer Success, Account Management, Client Services, or a related role., • Strong organizational skills with the ability to manage high volumes of repetitive outreach and follow-ups. Experience managing a large volume of accounts through technology tools (especially Hubspot) is a plus., • Excellent communication and problem-solving skills, with a customer-first mindset., • Comfortable collaborating with cross-functional teams, including Finance, Support, and Product., • Goal-oriented, especially when it comes to achieving retention and satisfaction targets, • Experience in SaaS or subscription-based business models preferred., • Serve as the primary point of contact for a portfolio of low-spend accounts, focusing on retention and satisfaction., • Drive awareness, product adoption, and re-engagement through year-round touchpoints and proactive outreach. While 1:1 face-time with customers is key to the role, scaled, broad and consistent outreach is key to success in the position, • Implement highly organized, repeatable processes to ensure consistent communication and engagement with customers., • Partner closely with Finance to resolve payment disputes, escalations, and account issues., • Monitor customer health and identify opportunities to improve engagement and satisfaction., • Point customers back to the platform and resources, ensuring they maximize value without any commercial responsibilities., • The opportunity to make a direct, measurable impact on customer satisfaction and retention., • Competitive base salary plus performance-based bonus focused on happy, retained customers., • Extensive training and professional development to help you grow your career., • Comprehensive benefits (medical, dental, eyecare, 401K with company match, generous PTO, and more!) Location: Remote, USA PLEASE READ: Our team has recently been notified of a phishing scam targeting candidates applying for Compliancy Group's open roles, where scammers have been posing as recruiters in an effort to access candidates' personal information. Please note that any communication from our hiring teams will be sent from a @compliancygroup.com email address and we will only respond to applications submitted through appropriate channels. Equal Employment Opportunity is a fundamental principle at Compliancy Group, where employment is based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law. Job Type: Full-time, Remote

Job Description Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. The Coding Supervisor serves as a working supervisor with oversight and management of Risk Adjustment team members. This includes monitoring production and quality of employees' work, process improvements and clear communication of expectations. This position supports and coaches front line talent to ensure the highest level of service to clients and ultimately the patient lives we impact. You will: • Supervise day-to-day team performance, conduct 1:1's and performance assessments., • Responsible for reviewing and approving time sheets and time off requests., • Receive, merge and track quality, productivity, and feedback for all team members., • Provide a summary of productivity findings on a daily basis, including education on time management and best coding practices., • Provide coaching and feedback on achieving production and quality standards of the role., • Report trends for education opportunities to management for review and/or action., • Motivate team members through effective training, supplemental materials and coaching to improve quality and production., • Apply guidelines and concepts as indicated., • Serve as resource and subject matter expert to staff., • Ensure compliance with HIPAA regulations and requirements., • AHIMA certified credentials (RHIA, RHIT, CCS) or AAPC certified credentials (CPC, CPC-H, COC, CIC, CRC), • Extensive knowledge of ICD -9/10, • 2 years coding experience, required., • People Leader experience managing a team of employees., • Familiarity with HCC coding., • A strong knowledge base of medical terminology, medical abbreviations, pharmacology and disease processes., • Ability to work in a fast-paced production environment while maintaining adherence to high quality standards., • Must be able to follow instructions, meet deadlines and work independently., • Ability to be flexible in work environment., • Excellent written and verbal communication skills, ability to work in a remote environment and time management skills. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated total cash compensation range for this role is:$65,000—$84,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is looking for a dynamic, passionate individual to support our incredible clients and families throughout treatment as a Patient/Care Scheduling Specialist. This candidate will welcome clients and families into our program post-admission, build rapport, and provide care coordination and customer service to ensure all client needs are met throughout their time in treatment. The Care Experience Specialist - Client Enablement will also act as the liaison between clients and other internal Charlie Health teams to provide a primary point of contact and an unparalleled experience for those in our care. The Client Enablement team has the dual mission ensuring clients get the most out of their care at Charlie Health while identifying and correcting barriers to this care before they occur. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Place outbound calls, emails and texts to admitted clients to ensure they fully enrolled in their treatment plan, • Reach out to clients to ensure they understand their insurance benefits and have successfully completed their program financial enrollments, • Act as a liaison between patients and internal Charlie Health teams such as, Admissions, Billing, Utilization Review, Outreach and Clinical, • Support client-related requests from the Clinical Care team to improve the patient's experience, • Identifying gaps in treatment attendance and reaching out to clients to resolve issues with treatment that may be leading to non-attendance proactively, • Communicate aftercare resources (i.e. outpatient therapy providers) to families and work with families to schedule appointments post-Charlie Health, • Managing client schedule, scheduling and rescheduling appointments, • Complete all documentation in a timely and accurate manner, • Adapt to organizational change and departmental restructuring to fit the needs of our clients, families, and referral sources, • Meet determined KPIs including: Appointments scheduled, financial agreements completed, daily call volume, issue resolution rate, time to resolution, aftercare appointment scheduling rate, customer satisfaction scores etc.Requirements, • Upholds Charlie Health's Mission, Vision, and Values and takes great pride in providing clients with exceptional service in order to support their mental health journeys, • High school diploma or equivalent, • Excellent written and verbal communication skills, • Minimum 2 years experience working in a customer/patient success or support role, • 1-2 years of Salesforce experience (or equivalent CRM platform) required, • 1-2 years of experience using contact center technology, • 1-2 years of experience customer financial discussions (Health insurance experience and knowledge of medical billing practices a strong plus), • Strong ability to multitask and work in a fast-paced environment, • Demonstrates a high level of emotional intelligence, • Knowledge of HIPAA policies and procedures, • Work authorized in the United States and native or bilingual English proficiency Additional Information Please note that this role is not available to candidates in Alaska, Maine, Washington DC, New Jersey, California, New York, Massachusetts, Connecticut, Colorado, Washington State, Oregon, or Minnesota. #LI-Remote Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description Customer Service Representative TopView Sightseeing is a well-established company based in New York City, offering a variety of sightseeing tours by bus, bike, and boat. Our dedicated team of native local experts serves over 2,500 customers daily, providing visitors to the Big Apple and other cities—including Philadelphia, Washington, DC, Atlanta, Houston, Dallas, and London—with unforgettable experiences. Customer service is of paramount importance to the TopView Sightseeing brand, and as we continue to grow and expand internationally, we remain committed to enhancing the customer experience across our network. We are looking for an experienced Customer Service Representative to play a crucial role in our front-facing and back-office customer service operations. We are seeking a Customer Service Representative for a seasonal position based in New York City, with the potential to lead to a permanent role. Availability Requirements: ● MUST be able to work Weekends and Holidays. ● This is not a remote position. ● Shifts may vary, with potential start times as early as 12 AM. Responsibilities and Duties ● Handle phone calls and emails for all locations, including NYC, Philadelphia, Washington, DC, Atlanta, Houston, Dallas and London. ● Assist customers with bookings and sales over the phone, in person, and online. ● Demonstrate in-depth knowledge of our products and services. ● Perform various administrative tasks in a fast-paced environment. ● Adhere to company policies and procedures. ● Greet and assist all office visitors in line with company standards. ● Maintain organized records and a clean reception area. ● Support the Customer Service Assistant Manager with additional administrative duties. ● Not limited to the above duties Qualifications and Skills ● Strong customer service skills. ● Geographical knowledge of Manhattan is a plus. ● Must be computer proficient - data entry, emailing, internet researching, faxing, and others. ● CRM Knowledge and Zendesk a + ● Project management software a + ● Time management skills ● Knowledge of Google workspace is a +. ● Understanding Excel and formulas is a +. ● Problem-Solving Capabilities. ● Excellent (verbal and written) communication skills. ● Positive attitude and enthusiasm. ● Requires a professional demeanor. ● Team player with good organizational and interpersonal skills. ● Able to multitask. ● Must come to work presentable and well-groomed. ● Business casual attire at all times. ● Available for on-call (weekdays/weekends). ● Available to work on Weekends and all Major Holidays. ● Exceptional attendance Other experience: ● Bilingual A+ (Spanish, Mandarin, Hindi, French, Arabic, Portuguese) Job Types: Seasonal Salary: $17.00 - $20.00 per hour Benefits: ● Employee discount Schedule ● 8-hour shift, with varying times. Can be as early as 8 am. ● Holidays ● Overtime ● Midday/Evening/Overnight ● Weekend availability Ability to commute/relocate: ● New York, NY 10017: Reliably commute or planning to relocate before starting work (Required) Experience: ● Microsoft Excel: 1 year (Required) ● Customer service: 1 year (Required) Work Location: In person Powered by JazzHR CghwN9pnqA

Job DescriptionDescription: The Christopher & Dana Reeve Foundation is dedicated to curing spinal cord injury by advancing innovative research, and improving quality of life for individuals and families impacted by paralysis. Today, we seek a full-time Bilingual Information Specialist (IS) Coordinator for the National Paralysis Resource Center (NPRC). This individual will provide information and referral services to people with paralysis, their families, and their caregivers. This position is responsible for using resources (for example, fact sheets, educational materials, and customized research) to answer client questions and help them navigate the complexities of paralysis. The coordinator will use approved tools and our client database to support timely responses, consistent documentation, and simple reporting that helps the team learn from its work. Position Snapshot As a translator, this position requires bilingual written and oral skills in English and Spanish, and fluency in both languages. Translation of English materials into Spanish is an ongoing responsibility, and interpretation support may be needed for public-facing communication. Language skills are applied to serve the public and program needs; English is the Foundation’s primary working language for internal operations. Additionally, the individual is responsible for performing job duties, interacting with the community and coworkers, and managing oneself in a manner consistent with, and in support of, the organization’s mission and core values. This position is primarily remote with standard hours of 9:00 a.m.–5:00 p.m. Occasional on-site presence at the Short Hills, NJ office may be requested (for example, team meetings, trainings, printing/filing, or other program needs). Advance notice will be provided whenever practicable. Job Responsibilities • Respond to inquiries via phone, email, chat, and mail; record complete, accurate data in the CRM., • Provide materials and guidance; compile and send information packets using approved templates and the knowledge base., • Contribute to the Foundation’s social media presence by posting and responding across current and emerging platforms (e.g., Facebook, Instagram, LinkedIn, X/Twitter, TikTok), coordinating with staff to ensure timely replies, accessible captions/alt text, and accuracy., • Use approved scheduling tools to plan and publish posts., • Apply approved templates to maintain consistency and accessibility., • Leverage approved chatbot/search assistants to locate resources and draft responses, per manager approval., • Moderate Nurse Linda and other webinars to support the speaker and promote NPRC services., • Perform literature searches to customize answers; forward new resources for inclusion in fact sheets and the knowledge base., • Participate in testing client-database features; follow data-entry standards that support simple dashboards and quality checks., • Translate news articles, blogs, fact sheets, booklets, and similar materials into Spanish; maintain basic terminology notes for consistency., • Translate and update Spanish-language and international fact sheets., • Exhibit at national conferences to promote and explain NPRC services., • Attend webinars and in-service sessions to expand knowledge in paralysis and disability fields., • Participate in the internal review committee for Quality-of-Life grant approvals., • Occasional travel to expos or conferences to work at an exhibit booth., • Travel two to four times per year by plane, train, or automobile, with some overnight stays., • Occasional travel to the Foundation’s Short Hills, NJ headquarters for meetings, trainings, or organization events (e.g., all-staff gatherings or events).Requirements:, • Two-year college degree required., • Successful completion of Bilingual proficiency assessment, • Ability to obtain and maintain accreditation as a Community Resource Specialist in Aging and Disability by InformUSA., • Successful completion of an internal three-month training program covering paralysis, secondary conditions, available resources, and use of the in-house database., • Excellent telephone etiquette; high comfort level communicating via phone., • Interest in assisting individuals living with paralysis, their families, and caregivers., • Empathy, compassion, and the ability to establish rapport quickly., • Organized, detail-oriented; able to multitask and prioritize cases., • Excellent verbal, written, and communication skills in both English and Spanish required., • Ability to translate from English to Spanish and vice versa, orally and in writing, required., • Ability to apply language skills to serve public and program needs (e.g., document translation and conversational interpretation), coordinating with staff or vendors for quality and consistency., • Intermediate level MS Office Suite skills., • Working knowledge of major social platforms (e.g., Facebook, Instagram, LinkedIn, X/Twitter, TikTok)., • Advanced data-entry skills with careful attention to CRM/client database accuracy., • Comfort using approved templates, a knowledge base, and search/chat assistants to improve speed and consistency; follow manager guidance for new features and workflows., • Familiarity with approved AI helpers (e.g., chatbot workflows, AI-aided search, summarization); willingness to learn features introduced with guardrails., • Four-year college degree preferred., • One to three years’ experience in a related field (such as nonprofit program services, health advocacy, community resources, or client support) preferred., • Direct personal or professional familiarity with the paralysis community or other disability-related fields is highly valued., • Experience using CRM dashboards or basic analytics; experience applying approved AI helpers in a service/helpdesk environment. Physical Demands/Office Environment This position is primarily a sedentary, remote role, but includes periodic physical activity. As noted, the role includes occasional travel to conferences and periodic on-site activity at the Foundation's headquarters. They will need to be able to lift up to 30 lbs. • During travel: The individual must be able to set up live events, including exhibit booths, presenter stages, and displays. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily, with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. The Foundation is committed to providing a work environment free of harassment and discrimination that supports individual dignity and respect.

Job Description Title: Customer Success Manager Location: New York Company Overview allwhere provides companies with a platform that enables their employees to be productive and engaged. allwhere’s platform allows companies to curate equipment, products, and services for their employees — and deliver them anywhere. For administrators (execs, HR, IT), allwhere streamlines the onboarding/offboarding process and automates delivering products to remote employees. For employees, allwhere provides a convenient one-stop-shop for all relevant equipment, products, and services. Remote work is here to stay, and allwhere is here to make it the best possible experience for all. Role Overview This position is perfect for a technically savvy customer success manager who possesses a strong drive for results and commercial sensibility. Duties for the customer success manager will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. About the Role ● Act as the primary point of contact for allwhere’s active customers ● Develop relationships with key customer stakeholders across HR, IT, and Operations; host business reviews for all internal and external customer stakeholders ● Monitor customer usage of allwhere platform and order volume; proactively promote increase platform usage, order volume, and order size ● Maintain and address all updates and requests related to customer portal, including additional users, SKUs, or other portal features ● Act as a communications liaison between the customer and allwhere’s internal teams (Operations, Product, IT) ● Act as escalation point for any customer questions or issues ● Identify opportunities to cross-sell new product offerings to customer ● Utilized CRM to keep track of key account data, opportunities, and relevant notes ● Collect customer feedback and translate feedback into product requirements What we’re looking for ● 3-5 years of experience in customer sales or customer success position strongly preferred ● Consultative mindset with a passion for upselling ● Experience working with brand image and promoting value through customer experience ● Prior experience with IT hardware and software a plus ● Experience analyzing and optimizing the existing processes in the Customer Success department ● Deep understanding of customers concerns and thoughts regarding the use of products, and the ability to troubleshoot as needed ● Must work well independently with little management supervision ● Proficient in Google Suite, Hubspot or other relevant CRM software ● Ability to stay collected under pressure, positive outlook, ability to collaborate with and inspire team members and clients ● An entrepreneurial attitude to take on tasks that support our clients’ success and the vision of allwhere Why Join Us? ● Medical, dental, and vision health insurance ● Equity in an early stage company ● Small team with the ability to have an outsized impact on the direction of the company Salary Range: This position is a base salary plus bonus with OTE ranging anywhere from $105,000 to $125,000. Powered by JazzHR fwZsn6pZbo