Renewals manager jobs in North Bergen, New Jersey - Page 3Create job alerts

Job DescriptionWe are a boutique family owned Real Estate management and brokerage firm that focuses on Harlem, Northern Manhattan, and the Bronx. The Management portfolio includes condos, cooperatives, and multifamily apartment buildings. We are a seasoned company and have been in business since 1926. Our Management team is seeking an Assistant Property Manager/ Property Manager that will be directly responsible with assisting in management of a portfolio of buildings. A specific focus will be on adhering to day to day interaction with vendors, residents, and staff. We are looking for an organized and motivated person to be a contributor to our team and a part of the growth of our company. In this role you will report to the Senior Property Manager on staff and perform administrative and organizational duties such as liaising with residents, collecting rent, doing basic bookkeeping, compliance with lease renewals, property registrations, organizing property viewings, and overseeing facility maintenance. To be successful as an Assistant Property Manager you should have excellent organizational and interpersonal skills. An outstanding candidate will also have a talent for business management and distinguished conflict resolution skills. Assistant Property Manager Job Responsibilities: • Assists in managing all aspects of a building’s occupancy and maintenance., • Communicates with tenants regarding property-related issues., • Coordinates with tenants and third parties to address maintenance and facility needs., • Collaborates with property management team to produce advertising materials., • Collects monthly fees and maintains records of payments and rental activity., • Coordinates with outside vendors to arrange for repairs, maintenance, landscaping, security and other services., • Investigates and helps to resolve complaints, disturbances, and violations., • Contributes to team efforts by accomplishing related tasks as needed., • Addressing and resolving residents' questions, concerns, and complaints in a timely manner., • Inspecting property conditions and coordinating maintenance activities., • Managing budgets, accounts, rent collections, and tenant notices., • Maintaining organized and updated resident files and records., • Reporting any problems or issues to the property manager.Assistant Property Manager Qualifications/Skills:, • Excellent communication and interpersonal skills, • Detail oriented and highly organized, • Strong customer service skills, • Skilled in time management and the ability to prioritize tasks, • Excellent critical thinking and problem-solving skills, • Solid understanding of anti-discrimination housing laws, • Bi-lingual English/Spanish preferred but not requiredEducation, Experience, and Licensing Requirements:, • High school diploma or equivalent (bachelor’s degree in business, management or real estate preferred), • Previous experience in property management or real estate ( 1-3 Years), • Any required state licensingAssistant Property Manager Requirements:, • High school diploma/GED., • Degree in business, management or real estate preferred., • Previous experience in property management., • Working knowledge of industry standards and regulations., • Excellent communication skills, both verbal and written., • Strong organizational and time management skills., • Excellent interpersonal and conflict resolution skills., • Proficiency in Microsoft Office., • Basic bookkeeping skills.

Commercial Line Account Manager. We are seeking a Commercial Lines Account Manager to join our team. The Account Manager will work closely with producers, carriers, and clients to manage renewals, process changes, and handle day-to-day service requests.

As an Account Manager, you will help manage relationships with our existing customers, while also helping current customers access more working capital for their business.

Employee Benefits Account Manager. We are seeking an experienced and client-focused Employee Benefits Account Manager to join our team. This role is responsible for managing the day-to-day service needs of assigned client accounts, supporting plan design, administration, renewals, compliance, and ac

Job Description🚀 About PermitFlow PermitFlow is building AI agents for the $1.6T construction industry. We’re creating the leading pre-construction platform, starting with the $12B permitting market. Our platform automates the slow, manual permitting process for builders, handling everything from jurisdiction research to application preparation, submission, and real-time tracking. By turning fragmented regulations and workflows into structured, intelligent systems, we help contractors move faster, reduce risk, and scale with confidence. We've raised over $36.5M with Kleiner Perkins leading our Series A, with participation from Initialized Capital, Y Combinator, Felicis Ventures, and Altos Ventures. Our backers include founders and executives from OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, Uber, and more. We are a team of architects, engineers, permitting experts, and product builders who know the pain of pre-construction firsthand and are committed to solving it. Demand is growing faster than we can keep up, and we’re looking for top talent to help us scale. ✋ Who you are? As our first Enterprise Customer Success Manager, you’ll take ownership of our most complex, high-value customer relationships—contractors and developers that are reshaping the built world. This role goes beyond managing accounts; it’s about driving value, influencing product direction, and helping build the CS function for scale. You’ll work closely with the CEO and Head of Customer Success to lead strategic rollouts, maximize renewals and expansion, and implement processes that enable PermitFlow to deliver exceptional, repeatable outcomes across the enterprise customer base. ✅ What You’ll Do: As an early Customer Success Manager at PermitFlow, you’ll work to both support our rapidly-growing customer base and develop and iterate on processes. * B2B Enterprise Ownership: own a high-value book of business—primarily enterprise residential and home services companies—across onboarding, retention, renewals, and expansion. * Strategic Partnership: Build deep, strategic relationships with senior stakeholders, acting as a trusted advisor and partner in their long-term success. * Success Strategy & Advocacy: Design and execute customer success strategies that drive product adoption, deliver measurable value, and turn customers into PermitFlow evangelists * AI-Driven Innovation: Collaborate cross-functionally with our CEO, Product, Engineering, and Permit Operations to shape and deploy AI-powered solutions that drive business-changing impact for our customers * Proactive Risk and Retention Management: Leverage key customer success metrics and KPIs to proactively identify risks, develop mitigation plans, and ensure customer retention. Scale Customer Success: Bring structure and scalability to the CS function by developing repeatable playbooks, reporting systems, and operational frameworks—especially in the context of LLM adoption and usage. The ideal candidate for this role is a proactive team player that is willing to dive in head first in the face of ambiguity, and a customer-first thinker who can rationalize the needs of our customers’ businesses with our own priorities. 🙌 Qualifications & Fit: * Proven experience: 7+ years across B2B SaaS Customer Success, Account Management, or Strategic Operations with a strong track record of managing enterprise-level customers with high ACVs ($300K+) and complex requirements * A builder’s mindset: you bring a scrappy, self-starter mindset and thrive in ambiguity, driving clarity, collaboration, and progress in a fast-paced startup environment * AI-first approach: You’re excited to work alongside top technical talent to help automate a massive and antiquated industry, and consistently use AI to enhance your own workflows * Bonus: experience in construction tech, operations-heavy industries, or permitting workflow 💙 Benefits: * 📈 Equity packages * 💰 Competitive Salary * 🩺 100% Paid health, dental & vision coverage * 💻 Company issued laptop. * 🎧 Home office & equipment stipend * 🍽️ Lunch & Dinner provided via UberEats w/ a fully stocked kitchen * 🚍 Commuter benefits * 🎤 Team building events * 🌴 Unlimited PTO ✏️ Interview Process * 20 minute initial assessment * 20 minute interview with recruiter * 30 minute hiring manager interview * 30 minute role playing interview with hiring manager * 30 minute interview with our CEO * Reference check * Offer! Compensation Range: $135K - $175K

Job Description🚀 About PermitFlow PermitFlow is building AI agents for the $1.6T construction industry. We’re creating the leading pre-construction platform, starting with the $12B permitting market. Our platform automates the slow, manual permitting process for builders, handling everything from jurisdiction research to application preparation, submission, and real-time tracking. By turning fragmented regulations and workflows into structured, intelligent systems, we help contractors move faster, reduce risk, and scale with confidence. We've raised over $36.5M with Kleiner Perkins leading our Series A, with participation from Initialized Capital, Y Combinator, Felicis Ventures, and Altos Ventures. Our backers include founders and executives from OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, Uber, and more. We are a team of architects, engineers, permitting experts, and product builders who know the pain of pre-construction firsthand and are committed to solving it. Demand is growing faster than we can keep up, and we’re looking for top talent to help us scale. Our HQ is in New York City with a hybrid schedule (3 in-office days per week). We prefer NYC-based candidates or those open to relocation. ✋ Who you are? As our first Enterprise Customer Success Manager, you’ll take ownership of our most complex, high-value customer relationships—contractors and developers that are reshaping the built world. This role goes beyond managing accounts; it’s about driving value, influencing product direction, and helping build the CS function for scale. You’ll work closely with the CEO and Head of Customer Success to lead strategic rollouts, maximize renewals and expansion, and implement processes that enable PermitFlow to deliver exceptional, repeatable outcomes across the enterprise customer base. ✅ What You’ll Do: As an early Customer Success Manager at PermitFlow, you’ll work to both support our rapidly-growing customer base and develop and iterate on processes. * B2B Enterprise Ownership: own a high-value book of business—primarily enterprise residential and home services companies—across onboarding, retention, renewals, and expansion. * Strategic Partnership: Build deep, strategic relationships with senior stakeholders, acting as a trusted advisor and partner in their long-term success. * Success Strategy & Advocacy: Design and execute customer success strategies that drive product adoption, deliver measurable value, and turn customers into PermitFlow evangelists * AI-Driven Innovation: Collaborate cross-functionally with our CEO, Product, Engineering, and Permit Operations to shape and deploy AI-powered solutions that drive business-changing impact for our customers * Proactive Risk and Retention Management: Leverage key customer success metrics and KPIs to proactively identify risks, develop mitigation plans, and ensure customer retention. Scale Customer Success: Bring structure and scalability to the CS function by developing repeatable playbooks, reporting systems, and operational frameworks—especially in the context of LLM adoption and usage. The ideal candidate for this role is a proactive team player that is willing to dive in head first in the face of ambiguity, and a customer-first thinker who can rationalize the needs of our customers’ businesses with our own priorities. 🙌 Qualifications & Fit: * Proven experience: 7+ years across B2B SaaS Customer Success, Account Management, or Strategic Operations with a strong track record of managing enterprise-level customers with high ACVs ($300K+) and complex requirements * A builder’s mindset: you bring a scrappy, self-starter mindset and thrive in ambiguity, driving clarity, collaboration, and progress in a fast-paced startup environment * AI-first approach: You’re excited to work alongside top technical talent to help automate a massive and antiquated industry, and consistently use AI to enhance your own workflows * Bonus: experience in construction tech, operations-heavy industries, or permitting workflow 💙 Benefits: * 📈 Equity packages * 💰 Competitive Salary * 🩺 100% Paid health, dental & vision coverage * 💻 Company issued laptop. * 🎧 Home office & equipment stipend * 🍽️ Lunch & Dinner provided via UberEats w/ a fully stocked kitchen * 🚍 Commuter benefits * 🎤 Team building events * 🌴 Unlimited PTO ✏️ Interview Process * 20 minute initial assessment * 20 minute interview with recruiter * 30 minute hiring manager interview * 30 minute role playing interview with hiring manager * 30 minute interview with our CEO * Reference check * Offer! Compensation Range: $135K - $175K

Job Description Transform How Banks Serve Their Customers Prelim is revolutionizing how financial institutions onboard and serve their customers. Our platform powers critical banking operations for institutions across the world, from community banks to multi-billion dollar financial institutions. We're a fast-growing, remote-first startup on a mission to make banking more accessible for everyone. Why We're Looking for You We're looking for a Customer Success Manager to support our growing portfolio of live banking clients. You'll manage relationships with financial institutions, ensuring they successfully use our platform while driving retention, expansion, and customer satisfaction. This is a hands-on role that requires wearing multiple hats. You'll handle everything from crisis management to contract renewals, while serving as the voice of the customer internally. What You'll Do * Manage a portfolio of live banking clients, conducting regular check-ins and maintaining strong relationships with stakeholders from operations staff to executives * Handle support escalations and troubleshoot platform issues, often jumping on calls to resolve urgent problems in real-time * Lead contract renewal negotiations and identify upsell opportunities, working with sales to expand existing accounts * Coordinate with product and engineering teams to advocate for customer feature requests and bug fixes * Train bank employees on platform usage and best practices during and after implementation * Manage support ticket flow and ensure timely resolution of customer issues * Plan and execute customer events, including annual summits and user conferences * Step in to support implementations during resource crunches, helping with configuration and project management * Create and maintain release notes, keeping customers informed of platform updates * Navigate difficult customer relationships and de-escalate tense situations while protecting the team What We're Looking For * Exceptional relationship-building skills with the ability to manage multiple stakeholders * Strong problem-solving abilities and technical aptitude to troubleshoot platform issues * Grace under pressure, you stay calm when dealing with frustrated customers and urgent escalations * Excellent written and verbal communication skills * Ability to juggle multiple priorities and context-switch throughout the day * Proactive mindset, you identify and address issues before they become problems * Genuine care for customer success and willingness to go above and beyond Nice to Haves * Experience in financial services, banking, or fintech * Background in B2B SaaS customer success or account management * Technical skills to understand platform functionality and integrations * Experience with contract negotiations and renewals Why Prelim? At Prelim, you'll join a remote-first company experiencing explosive growth, doubling revenue year-over-year while maintaining profitability. This is a dynamic environment where you'll need to be comfortable with ambiguity and rapid change. You'll be part of a small but mighty Customer Success team that punches above its weight. While the workload can be intense, you'll have the opportunity to make a real impact and grow your career quickly. We promote from within and invest in our people's development. Most importantly, you'll help democratize access to banking services. Your work ensures that financial institutions can effectively serve their communities through modern, accessible technology. Compensation Range: $90K - $110K

Job Description Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. We are looking for an experienced Customer Success pro who thrives in a fast-paced environment. Customer success is the value organization of Datavant Life Sciences. We are accountable for driving meaningful, measurable outcomes for our customers by aligning our products and services with their strategic objectives—maximizing value, accelerating time to impact, and fostering long-term, expansive relationships. As such, we need an experienced relationship management individual who can drive success for our customers. This role includes responsibilities for Customer Success outcomes (e.g., value realization, customer satisfaction, renewals, etc.) and activities (e.g., delivery, adoption, advocacy, retention, etc.). You Will: • Own account management and value management for a dedicated account portfolio of up to 15 accounts in our biopharma segment, with a special focus on end-to-end accelerating value within your portfolio., • Lead with curiosity and dive deep into learning and understanding the goals and strategies of our customers and how our solutions and products support those goals, • Excel in advanced program management and decision-making, balancing thoughtful analysis with speed to execution, appropriately prioritizing, and knowing when and how to escalate complex edge cases effectively, • Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores, • Thrive in a fast-paced, continuous improvement environment, embracing gray areas and ambiguity, while seeking to drive clarity and scalability for your customers and the business, • Work effectively with your cross-functional partners - surfacing insights that influence product and sales strategies across account teams for your portfolio accounts., • Take a self-service-first approach to problem solving and navigating questions internally and externally, • Be a proven communicator and presenter with a commitment to maintaining good internal and external relationships through passion, empathy, and hard work, • 7+ years experience in healthcare technology and customer facing roles (required), • Proven ability to build deep, trust-based relationships with customer stakeholders, • Seasoned strategic program and project manager focused on connect the dots thinking that puts client value at the center of everything, • Skilled at expanding relationships beyond direct contacts through rapport-building, • Demonstrated ownership of complex, high-value customer accounts, • Strategic thinker who connects cross-customer trends to shape value propositions., • Effective and empathetic internal and external communication, • Previous experiencing working in one or more of the following areas (required):, • Experience working within RWD health analytic companies, CROs, or systems integrators in the healthcare sector, • Application of RWD and RWE in the pharmaceutical and life sciences space, • Understanding of drug development and/or clinical trials #LI-BC1 We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. This role is eligible for additional variable compensation. The estimated base salary range (not including variable pay) for this role is:$120,000—$150,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy.

Job Description About Restore Hyper Wellness: Restore Hyper Wellness (“Restore”) is the award-winning creator of an innovative new category of health—Hyper Wellness. Restore delivers expert guidance and an extensive array of cutting-edge health services, such as IV drips, hot sauna, hyperbaric oxygen therapy, red light and cryotherapy, integrated under one roof. These therapies help you feel your best, so you can do more of what you love. With 200+ locations across 40 states and a fast-growing national retail footprint, Our goal is to make Hyper Wellness® widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love. Restore is Private Equity backed with the most recent investment round led by General Atlantic, a leading growth equity firm. General Atlantic joins existing investor, Level 5 Capital Partners. Pay: $18-20/hr + monthly performance-based bonus potential Status: Part-Time Schedule: 12 shifts per months, weekend availability required Position Summary: With Restore’s continued growth and success, we are excited to hire a Full-TimeHyper Wellness Representative to be a part of our team in our Upper East Side 69th St (Manhattan, NYC) studio. We are looking for positive, energetic individuals with a passion for wellness and helping people! As a Hyper Wellness Representative, you will greet and welcome potential and existing clients to the studio, help clients determine the next steps in their wellness journey, promote membership sales, and help administer some of the services we have to offer. Additionally, you will perform other administrative and hands-on duties to help the General Manager manage the day-to-day operations of your studio, and assist with retention and ensuring current members are receiving the highest level of customer service. What our Hyper Wellness Representatives love about working for Restore: • Free and discounted services, • Monthly bonus potential, • Comprehensive benefits, • Conduct studio tours and deliver an exceptional and versatile sales and service experience to all members and guests, • Educate clients on Restore services, including medical benefits, precautions, and at-home care, • Meet and exceed all key performance sales indicators for the studio, including membership sales/renewals, and retail sales, • Onboard new clients–-this involves completion of medical waivers and creating guest profiles in POS system, • Field incoming calls to schedule appointments and answer general questions, • Assist in outgoing calls to clients for notification of promotions and events, • Assist in the execution and coordination of the company’s marketing and ongoing sales drivers (pre-sale events, studio events, outreach), • Ensure a safe and clean studio environment for members and guest, • 1+ years of customer service experience in a similar role, • 1+ years of sales experience preferred, • Excellent customer service skills, • Strong teamwork mentality, • Exceptional communication skills, both written and verbal, • Intermediate computer skills Benefits • Medical, dental, vision, disability and life insurance within 30 days, • PTO, • Free and discounted services, • 401k retirement plan with vested employer match, • Career advancement opportunities

Job Description Sourgum is transforming the $100B+ waste and recycling industry through cutting-edge technology that makes waste removal simpler, smarter, and more cost-effective. Our innovative haulsourcing platform powers high-quality waste and recycling services for businesses at significantly lower costs—saving our customers an average of 20%. Leveraging proprietary datasets, an advanced operating system, and a carefully curated network of 5,000+ trusted vendors, we help companies of all shapes and sizes streamline their operations while advancing sustainability efforts. We’re a fast-growing, venture-backed company (just closed our Series A!) on a mission to modernize an outdated industry — and we’re just getting started. Our investors include Spark Capital, Founder Collective, Suffolk Technologies, 186 Ventures, and River Park Ventures, the same funds that backed category-defining companies like Slack, Anthropic, Uber, Venmo, and Amazon Pharmacy. If you’re driven by the opportunity to build something groundbreaking, we’d love to meet you. The Team: Our Customer Success team is at the heart of how we build lasting relationships with our clients. They don’t just react to issues, they proactively partner with customers to help them onboard smoothly, get the most value out of our services, and achieve their goals. By acting as trusted advisors, the team helps drive adoption, reduce churn, and uncover opportunities for growth. In short, they make sure our customers feel supported, successful, and excited to keep growing with us. The Role: The Customer Success Manager will oversee both the Customer Success and Customer Support functions, acting as both a strategist and hands-on leader. This role is ideal for someone who has spent years as a high-performing individual contributor, then stepped into team leadership. someone who can roll up their sleeves while also shaping the big picture. You will own KPIs, team growth, and process development, ensuring our customers achieve maximum value while our internal teams scale with the business. What you’ll be doing: * Lead and manage the Customer Success and Customer Support teams, providing coaching, mentorship, and career development. * Define, track, and own KPIs across retention, expansion, NRR, CSAT, and support SLAs. * Develop and implement scalable processes for onboarding, adoption, renewals, and issue resolution. * Act as a player-coach: balancing leadership with direct customer engagement when needed. * Partner cross-functionally with Sales, Product, and Operations to align customer needs with company strategy. * Build and grow a best-in-class customer experience function that scales with company growth. * Represent the customer’s voice in leadership discussions, influencing product roadmap and service delivery. The qualifications you need: * 5+ years as an individual contributor in Customer Success or Account Management within a B2B SaaS or startup environment. * 2-3 years managing a Customer Success team, ideally in a high-growth or startup setting. * Proven experience as a player-coach—comfortable building strategy while still engaging directly with customers. * Demonstrated ability to scale or grow a team and implement repeatable processes. * Experience overseeing or closely partnering with Customer Support operations. * Strong analytical skills and fluency with customer metrics, KPIs, and reporting. * Exceptional communication, leadership, and problem-solving abilities. * Startup DNA: resourceful, adaptable, thrives in fast-paced, evolving environments. Benefits * Company stock options as part of your compensation package, giving you the opportunity to share in our company's success and build long-term financial growth. * A positive and collaborative work environment with a focus on innovation and sustainability * Comprehensive benefits package including health insurance (medical, dental, vision), retirement plans (401K), and paid time off. * Opportunities for professional development and career advancement within a growing company. Compensation Range: $130K - $150K

Job Description Summary World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents. Founded in 2011, World is one of the fastest-growing insurance brokers in the U.S. with over 2,200 employees in over 260 offices across North America. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions. Our rapid growth and market leading presence has created opportunities throughout the state and we offer top talent the choice to work from one of our multiple offices throughout the region. Position Summary • Effectively managing a high volume book of Personal Lines Insurance business, ensuring all required tasks are completed accurately and on-time, • Growing client loyalty by building positive relationships and providing high levels of advocacy, excellent service, and professional communication, • Handling renewals, service requests, claims, billing and new policies, • Maintain a thorough understanding of the markets and their appetites, underwriting guidelines, submitting and procedures, • Review all applications, policies, endorsements and audits for accuracy, • Complete loss/claim analysis and summaries, • Coordinate expiration list with department manager to obtain renewal business information Qualifications • Bachelor’s degree or equivalent work experience, preferred, • 3-7 years minimum Personal Lines Account Management experience required, • Property & Casualty License required, • Valid driver’s license and insurance, required, • Possess strong administrative and computing skills, including Microsoft Office (Word, Excel and Power Point), • Applied/Epic or similar agency management software experience, preferred., • Able to work independently and enjoy a high degree of interaction with team members., • Self-motivated and driven. Maintain a sense of urgency and ability to work with and meet deadlines., • Demonstrate effective written and verbal communication, including the ability actively listen, and problem solve with minimal assistance., • The ability to multi task, prioritize, work independently, and use discretion surrounding sensitive information., • Ability to maintain a professional demeanor and positive attitude Compensation This position is located in New Jersey. The base salary for this position at the time of this posting may range from $57,000 to $62,000. Individual compensation varies based on job-related factors, including business needs, experience, level of responsibility, and qualifications. We offer a competitive benefits package and variable pay programs, please visit for more details. Equal Employment Opportunity At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business. #LI-MA1 Powered by JazzHR KPxMbQIDjs

Job Description Enabling safe and rewarding digital lives for genuine people, everywhere We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live. About the team and role Loqate US Sales Team The Loqate sales team at GBG in the US region plays a pivotal role in driving growth through strategic partnerships and direct sales initiatives. Focused on location intelligence and address verification solutions, the team operates within a newly formed Partner Sales Development function designed to accelerate market penetration across key industries such as eCommerce, logistics, and financial services. With a strong emphasis on SaaS-based offerings, the team is responsible for building robust pipelines, cultivating relationships with prospective partners, and delivering revenue through both virtual and in-person engagements. Their efforts are supported by Loqate’s advanced technology stack and global data capabilities, enabling businesses to improve customer experiences, reduce delivery errors, and make informed decisions with confidence. The Role As the Loqate Americas team continues to grow and evolve, we are seeking a Client Success Manager to help drive engagement and retention across our diverse customer base of 1,100+ accounts. This role will be instrumental in developing scalable processes to identify growth opportunities and deliver an exceptional customer experience across key, enterprise, mid-market, and self-serve segments. The ideal candidate will bring a proactive, strategic mindset to client relationships—ensuring value realization, fostering long-term partnerships, and contributing directly to revenue expansion. This is a high-impact role at the intersection of customer advocacy and business growth within a dynamic, data-driven organization. This is a hybrid position for candidates in the New York area. Travel for team collaboration, process workshops, and stakeholder meetings may be required (estimated 20-25%). What you will do • Lead the customer onboarding process to ensure a seamless and successful implementation experience, • Identify and track customer KPIs, partnering with clients to help them achieve their business goals, • Build and maintain trusted advisor relationships with customers and key stakeholders across all segments, • Conduct regular account reviews to assess performance, identify opportunities, and reinforce value, • Monitor customer usage proactively and address success-related issues to support accurate forecasting and mitigate renewal risk, • Manage annual account renewals, focusing on revenue retention and identifying growth opportunities, • Collaborate with Sales and Marketing to develop targeted strategies and campaigns that drive GROW revenue Skills we are looking for • Proven experience working within a sales or customer success organization, preferably in a SaaS or technology-driven environment, • Exceptional communication and presentation skills, with the ability to engage effectively both in-person and virtually, • Strong organizational and time management skills, with the ability to prioritize tasks based on account tier, urgency, and business impact, • Self-motivated and collaborative team player who brings a proactive mindset and challenges the status quo, • Detail-oriented with a strong focus on process improvement and operational excellence, • Comfortable working in a fast-paced, evolving environment with multiple stakeholders, • Experience using CRM tools (e.g., Salesforce) and customer success platforms is a plus Benefits To find out more As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.

Job Description PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world's leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows. As the Customer Success & Account Manager, you will act as the key commercial point of contact in a customer-facing capacity, responsible primarily for the retention & expansion of your accounts. You will directly own and grow relationships with strategic accounts. Your mandate is to drive retention, revenue expansion, and customer advocacy across our most valuable clients. You will play a pivotal part within our post-sale motion, building executive relationships with decision makers and champions of your customers, defining success metrics, and championing a customer-obsessed mindset across PolyAI. This is a pivotal role for a high-growth, enterprise-focused AI company in the customer experience and contact center space. Key Responsibilities • Own and grow up to 15 enterprise accounts, delivering outcomes across retention, upsell, and expansion, • Serve as the main point of contact for all your clients, managing high-level relationships and ensuring long-term strategic alignment, • Build and execute account and customer success plans defining growth strategies in collaboration with Deployment, Product, and Engineering, • Leverage customer insight dashboards to monitor customer health, product usage, revenue growth, and churn risk, • Lead business reviews, roadmap sessions, and stakeholder briefings across a diverse client base, • Drive commercial outcomes including renewals, upsell opportunities, and advocacy initiatives, • Synthesize customer feedback into actionable insights for product and go-to-market teams, • 4+ years in post-sales customer facing commercial roles, ideally in Enterprise SaaS, • Experience in Customer Experience, Contact Center, or Conversational AI domains is a strong advantage, • Proven success in hitting and over-exceeding on commercial targets including Gross Revenue Retention and upsell quotas, • Demonstrated commercial acumen: driving renewals, expansion, and account strategy ● Strong executive presence and experience engaging with CxO-level stakeholders, • Excellent communication and presentation skills; confident in leading strategic discussions, • Highly collaborative, with a track record of partnering cross-functionally to drive outcomes, • Bachelor's degree in business, economics, or computer science US and Canada: We provide a competitive salary range for this role - which is 120,000 – $145,000 OTE depending on level and experience. Please note this range is intended as a guide, not a guarantee. Final compensation will be based on individual qualifications, relevant experience, and the scope of the role. In addition to salary, this position includes equity in the business, giving you the opportunity to share in the company's long-term success. Benefits 💰 Participation in the company's employee share options plan 🏥 100% of Single Cost (employee) and 70% of Dependent for medical, dental & vision 👪 Life Insurance ◻️ STD and LTD 💰 The opportunity to contribute to the company's 401k plan 🏝 Flexible PTO policy + 11 designated company holidays 📚 Annual learning and development allowance 🏡 We're all about making WFH work for you - that's why we offer a one-off WFH allowance when you join. Offering perks like noise-cancelling headphones or a comfortable desk chair to boost your comfort and focus! 🧡 Enhanced parental leave 👨️‍👩️‍👧 Company-funded fertility and family-forming programmes 🌸 Menopause care programme with Maven 🏥 Healthcare plan, including voluntary Health Insurance, covering services such as care for pregnant people and newborns, annual physical exams, dental care and more At PolyAI, we take great pride in our values - they guide everything we do. We believe that a strong culture leads to meaningful work and lasting impact. Our core values are: Only the best We expect the best from our people, we hire people that expect the best from themselves, and we nurture this drive for excellence. Ownership We care deeply about what we do. We take ownership of our initiatives, decisions and outcomes. Relentlessly improve We demand more from ourselves and are always evolving. Continuous, obsessive improvement is the only way we will transform the world of conversational AI. Bias for action Our world moves quickly and so do we. We take calculated risks and we deliver impact fast. Disagree and commit We are all working toward the same goal. If we donʼt agree with something, we work hard to understand it and when a decision is made, we accept it and give it our all. Build for people We want the world to enjoy the experiences they have with us. We are building for a future that prefers automation. PolyAI is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status. Kindly find the Privacy Notice for our recruitment process by following the link here. This document provides important information regarding how we handle your personal data throughout the recruitment journey.

Job DescriptionCompany Description Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change. By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses. From prototype to real-world impact - be part of a global shift by doing work that matters. Job Description The Commercial discipline is responsible for driving business growth, managing partnerships, and providing industry subject matter expertise and advisory to both clients and internal teams. This strategic and consultative team creates meaningful relationships with clients through their combined knowledge of IT services and industry trends and pain points. Members include business development staff of all levels, client partners, alliances and partnerships managers, industry advisors, and operational leads. The Client Partner role at Endava is a senior leader within the Commercial organisation. They own the relationship with the client and the delivery organisation, ensuring alignment on goals, expectations, and deliverables. This role is responsible for managing and growing key client relationships, achieving significant revenue growth, and identifying new business opportunities. The Client Partner plays a critical role in maintaining and expanding these relationships through exceptional client experiences, continuous improvement, exemplary service delivery, and strategic foresight. Responsibilities: Commercial Leadership • Drive business growth by implementing strategic plans that foster long-term client relationships and revenue expansion., • Actively manage and develop a pipeline within accounts, aligned to a go-to-market strategy in collaboration with a Business Development Manager (BDM)., • Dedicate over 50% of time to cultivating new business and relationships within clients, actively participating in promotional activities., • Proactively leverage professional networks to generate new opportunities with existing clients., • Build personal brand and relationships with senior stakeholders (C-level across business, tech, sales, marketing) within the client portfolio., • Accountable for revenue and profit forecasts and delivery., • Delegate delivery responsibilities to relevant Delivery Managers (DMs) while maintaining oversight., • For mature accounts, iteratively explore replacement pipelines to mitigate ramp-downs., • Ensure accurate financial forecasts, projections, and adjustments., • Manage and mitigate risks effectively, including succession planning., • Ensure robust account growth planning (leveraging Client Growth Model / CGM) aligned with client business needs, including strategies for significant renewals., • Drive continuous improvement and innovation in solutions, commercials, and positioning within the portfolio., • Ensure compliance with governance, business rules, and regulatory standards., • Embed critical initiatives and processes within the client portfolio to achieve strategic objectives., • Foster a culture of high performance and continuous improvement within the team.Qualifications, • Significant professional experience in client management or a similar role within the Payments industry. · Proven track record of delivering 20%+ revenue growth across a client portfolio related to Payments., • Extensive experience in developing and executing client strategies that drive business growth., • Demonstrated success in managing account P&L and achieving financial targets., • Experience in client engagement and building senior-level client relationships., • Proven ability to collaborate and influence across various levels of an organization., • Experience in strategic initiatives, transformation projects, or large-scale integrations is a plus., • Proficient in all client negotiation (investments / Master Service Agreements / thorny contract points) aligned with BDMs., • Acknowledged by clients as the primary trusted advisor and contractual authority., • Deep expertise in client relationship management and strategic planning., • Exceptional leadership, negotiation, and relationship management abilities., • Strong business acumen and ability to identify and capitalize on growth opportunities., • Excellent communication skills, both written and verbal, with the ability to engage with senior stakeholders (C-level)., • Proven ability to manage multiple priorities and work independently in a fast-paced environment., • Advanced problem-solving and decision-making capabilities under pressure., • In-depth understanding of industry trends, market dynamics, and financial analysis., • Commitment to continuous personal development and staying current with industry trends., • Demonstrated ability to influence change and drive organizational transformation., • Strong accountability for achieving results and maintaining high performance standards., • Proficiency in financial management, including P&L management, forecasting, and risk management., • Experience in driving continuous improvement and innovation in client solutions and service delivery. Additional Information Discover some of the global benefits that empower our people to become the best version of themselves: • Finance: Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus;, • Career Development: Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership;, • Learning Opportunities: Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences;, • Work-Life Balance: Hybrid work and flexible working hours, employee assistance programme;, • Health: Global internal wellbeing programme, access to wellbeing apps;, • Participation in both internal meetings and external meetings via video calls, as necessary., • Ability to go into corporate or client offices to work onsite, as necessary., • Prolonged periods of remaining stationary at a desk and working on a computer, as necessary., • Ability to bend, kneel, crouch, and reach overhead, as necessary., • Hand-eye coordination necessary to operate computers and various pieces of office equipment, as necessary., • Vision abilities including close vision, toleration of fluorescent lighting, and adjusting focus, as necessary., • For positions that require business travel and/or event attendance, ability to lift 25 lbs, as necessary. USA Benefits (Full time roles only, does not apply to contractor positions) • Robust healthcare and benefits including Medical, Dental, vision, Disability coverage, and various other benefit options, • Flexible Spending Accounts (Medical, Transit, and Dependent Care), • Employer Paid Life Insurance and AD&D Coverages, • Health Savings account paired with our low-cost High Deductible Medical Plan

Job Description What does a great Client Success Manager do? An InvestCloud Client Success Manager is responsible for maintaining deep customer relationships to drive account revenue retention and growth. By collaborating with internal partners, the Client Success Manager delivers exceptional service and a valuable solution. This position sits within our APL business unit, and will manage and defend a book of business aligned by customer segment within a geography. The CSM will be accountable for the commercial close of all deals and retention of existing business. The Client Success Manager will also open larger solution opportunities and introduce Sales and Customer Success Managers. Responsibilities • Make the Client Happy, • Driving Relationship Governance to ensure that we’re making the client(s) happy at a personal level, • Connect with business sponsor on weekly basis while in delivery (monthly if not in delivery), • Maintain relationship powermap. If change in sponsors, build relationship with new sponsors, • Identify personal win for client and Drive alignment between InvestCloud and personal win, • Driving Executive Governance – Enforce executive governance on a monthly basis (quarterly if not in delivery) to ensure that Investcloud and the client are aligned on the status of the relationship and have an opportunity to drive resolution where necessary. Schedule a prep, Ensure the right people are in the room from the client and from InvestCloud, issue meeting minutes, • Build and long-term trusted advisor relationship within their accounts at C-Suite and E-Suite levels. Identify personal win for client and Drive alignment between InvestCloud and personal win, • Drive collection of NPS and, • Drive Operational and Service Excellence, • Ensure Alignment to Business Objectives: Understand the client’s business objective, ensure that the business objectives are being met (e.g. ensure that business kpi’s are being met), • Manage Closure of Open Issues: Understand open issues and work with appropriate teams to drive closure, • Escalate Timely and Effectively: Escalate outstanding issues to senior management, the appropriate escalation path, amber flag, red flag, • Ensure SLA’s are In-Line: Being aware when SLA’s are breached, escalating through the appropriate internal and external channels, • Do a weekly ticket review and work with the platform success team to drive ticket resolution, • Defend Revenue, • Manage Renewals: Manage the renewal process (timing, initiation, annual CPI increase, floor and incremental fees, liability clauses, interacting with legal, the art of negotiation) to drive new value to client and maximum ARR for InvestCloud, • Manage Account receivables: Ensure clients are paying and account receivables are current to drive optimal cash flow for InvestCloud, • Monitor usage of current platform and take action to drive and grow usage, • Grow Revenue, • Maintain solid understanding of InvestCloud propositions to initiate conversations and raise interest., • Drive growth by expanding InvestCloud footprint within accounts.in terms or client relationships and in terms of product, • Maintain and Executing Against Account Plan: Develop, maintain, and execute on account plan, • Identify Upsell Opportunities: identify growth opportunities and collaborate with Sales to upsell/cross sell into the Accounts, • Maintain white space on client Basic Qualifications for Consideration: • BA/BS degree required, MBA a plus, • 10+ years of financial services experience preferably within the customer segments of Wealth & Asset Management, • Proven account management experience in a customer facing environment required, • Strong understanding of customers and their business model and workflows, • Demonstrated selling skills (identity, develop and articulate a complex proposition/consultative selling), • Strategic thinker, • Strong negotiation skills, • Experience using analysis, reporting, modeling, and forecasting to gather data for the purpose of making business decisions About InvestCloud InvestCloud, a global leader in wealth technology, aspires to enable a smarter financial future. Driving the digital transformation of the wealth management industry, the company serves a broad array of clients globally, including Wealth and Asset Managers, Wirehouses, Banks, RIAs, and Insurers. In terms of scale, the company’s clients represent more than 40 percent of the $132 trillion of total assets globally. As a leader in delivering personalization and scale across advisory programs, including unified managed accounts (UMA) and separately managed accounts (SMA), the company is committed to the success of its clients. By equipping and enabling advisors and their clients with connected technology, enhanced intelligence, and inspired experiences, InvestCloud delivers leading digital wealth management and financial planning solutions, complemented by a dynamic data warehouse, which scale across the complete wealth continuum. In 2024, InvestCloud was named CNBC World’s Top Fintech Company, a proof point of the company’s commitment to innovation and client success. Headquartered in the United States, InvestCloud serves clients around the world. For more information, visit InvestCloud.com. Our Values • Client Connected, • Human Centered, • Technology Forward, • Respect + Integrity, • Excellence The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on the applicant’s geographic location. Salary range: $165,000 - $180,000 #LI-BH1 #LI-BH1

Job DescriptionDescription: About Us: Guideline is driven by a bold mission: to define the future of advertising. Our dedication lies in empowering marketers worldwide by transforming traditional industry processes into cutting-edge tools built on market transparency. Join our team as we guide the top brands, agencies, and media owners in realizing a more intelligent media buying and selling landscape. About the Role: As a Senior Customer Success Manager at Guideline, you will be at the forefront of ensuring our clients maximize the value of our solutions. You will play a pivotal role in driving customer adoption, engagement, and overall satisfaction throughout their journey with Guideline. Your consultative approach, proactive mindset, and commitment to understanding client needs will be key in fostering strong relationships and driving customer success. Responsibilities: · Own the end-to-end customer relationship: Take ownership of the customer lifecycle, focusing on driving adoption and usage, product engagement, best practices and satisfaction of Guideline solutions. · Account Management: Build and nurture strong, long-term relationships with customers, ensuring they maximize the value of our solutions. · Renewal Management: Own the customer renewal process, proactively managing timelines, and engaging with customers well before renewal dates to ensure seamless contract renewals. · Customer Retention: Drive customer satisfaction and retention by regularly engaging with customers to understand their business goals and identifying opportunities for upselling or expanding service offerings. · Success Planning: Develop and implement tailored success plans for each customer, aligning solutions with their evolving needs to increase the likelihood of renewal and long-term growth. · Data-Driven Engagement: Track customer health metrics and usage patterns, and utilize this data to address risks or challenges that could impact renewal outcomes. · Collaboration: Work closely with sales, product, and support teams to address any obstacles to renewal and ensure customers’ expectations are met or exceeded. · Identify opportunities for product expansion: Proactively identify opportunities for product expansion and growth within client organizations, leveraging a deep understanding of their business needs, working with their Client Partner counterparts who will own the commercial relationship. · Provide guidance on product functionality: Offer guidance on product functionality and workflows, based on the specific business needs and goals of each client. At the same time, understanding client needs and objectives and provide guidance on how to leverage guideline solutions (software) to achieve these goals · Conduct consultations, demos, trainings and QBRs: Based on client data through Pendo and other reporting options, engage clients in consultations, demos, trainings, and Quarterly Business Reviews (QBRs). Educate users on product features, utilization, and drive value realization. · Stay abreast of product and market changes: Stay informed about product and market changes, ensuring clients are equipped to leverage new offerings effectively and stay ahead of industry trends. · Act as the primary point of contact: Serve as the primary point of contact for clients, ensuring their needs are understood, addressed, and prioritized effectively. Responsible for ensuring client understanding and utilization of resources available through Guideline, including support, training, newsletter content, etc. Facilitate client empowerment to utilize resources appropriately and effectively; serve as point of escalation for gaps in needs or SLA adherence. · Monitor client usage and satisfaction: Continuously monitor client usage and satisfaction by tracking metrics like utilization, engagement, and satisfaction levels. Implement proactive strategies to improve these key performance indicators and enhance the overall client experience. Own the customer relationship: Proactively focusing on driving adoption and usage, product engagement, best practices, and satisfaction of GL solutions. Compensation & Benefits We offer competitive compensation based on experience, education, and skill level. Full-time employees also receive: • Health, dental, life, and disability insurance, • RRSP with company match, • Paid time off and parental leave, • Teledoc Health services, • Employee recognition and referral bonuses Diversity & Inclusion At Guideline, we believe diverse teams build better products and stronger companies. We’re proud to be an equal opportunity employer and encourage applications from people of all backgrounds, experiences, and perspectives. Requirements: · Minimum of 5-8 years of experience in a customer-facing role, preferably in B2B SaaS customer success, account management, or consulting. · Critical thinking and a solution-oriented mindset. Ability to identify - and act on - opportunities for improvement in process, product usage, customer engagement, cross functional collaboration, and comfort with technical solutions. · Strong consultative approach with a focus on understanding client goals and delivering value-driven solutions. · Highly organized and responsive to customer needs and internal teams. · Curiosity and eagerness to learn, explore, and teach others. · Exceptional relationship-building skills with empathy for customer pain points and a dedication to resolving issues effectively. · Excellent written and verbal communication skills with a genuine desire to see clients succeed. · Emotional Intelligence (EQ) to navigate personal relationships and collaborate effectively. · Demonstrated ability to manage competing priorities with a sense of urgency while maintaining professionalism and accuracy. · Proficiency in Excel, PowerPoint, Salesforce; experience with Jira, Gong, and Pendo, is a plus · Bachelor’s degree in communications, advertising, business, information technology, or related field preferred.

Job Description About Teads Teads is the omnichannel outcomes platform for the open internet, driving full-funnel results for marketers across premium media. With a focus on meaningful business outcomes for branding and performance objectives, the combined company ensures value is driven with every media dollar by leveraging predictive AI technology to connect quality media, beautiful brand creative, and context-driven addressability and measurement. One of the most scaled advertising platforms on the open internet, Teads is directly partnered with more than 10,000 publishers and 20,000 advertisers globally. The company is headquartered in New York, with a global team of nearly 1,800 people in 30+ countries. For more information, visit . About the opportunity We're one of the world's largest content recommendation platforms, delighting audiences with engaging, personalized content recommendations while serving as the primary engagement partner and platform for the world's top digital media companies. Teads is seeking an energetic, customer- and data-obsessed Customer Success Manager to support and contribute to our SME performance team. You'll work closely with the Sales team to help lead the success of our clients' Teads campaigns and provide thought leadership on content amplification strategies and optimization. You'll build strong relationships and establish clear lines of communication with large agency clients, brands and internal staff members. The ideal candidate is a growth-oriented, energetic self-starter, proactive and committed to driving performance and creating new business opportunities by using analytical and problem-solving capabilities to assure flawless campaign execution. What will you do? • In your first month, you should find your bearings, begin to grasp the Teads products and start to build key internal and external relationships. You should feel comfortable navigating our internal systems and will start communicating with clients. You'll be responsible for the planning, implementation, reporting and optimization of campaigns., • After three months, you'll be the day to day contact for your clients, helping them achieve their KPIs and developing data-driven optimization strategies. You will be recognized for campaign successes and own failures., • 4+ years of digital media, agency, or adtech experience required. Media buying experience and performance marketing background preferred. Knowledge of 3rd party vendors and tools (DCM, impression pixels, click tags) and experience buying media on Outbrain or other native platforms is a plus., • 2-3 years of client-facing account management with an understanding of digital marketing and the digital landscape., • A go-getter attitude. You're hungry to achieve revenue goals via upsells and renewals., • An obsession for detail and organization. You're comfortable managing assets, launching campaigns and optimizing for multiple clients., • An analytical disposition. You're comfortable digging through data, manipulating it in excel, and drawing out impactful insights for your clients., • An optimistic attitude, strong passion for your work, intellectual curiosity and ability to positively influence your peers., • Ambition and curiosity. You are resourceful, bright, proactive and a go-getter who works well independently and as part of a team., • Excellent storyteller & communication. You're proficient with presentation software & comfortable presenting data-driven stories and recommendations internally and externally., • We've merged two open internet category leaders—Outbrain and Teads—to create the 'new' Teads, a unified omnichannel platform that drives results from branding to performance across all screens, including CTV, mobile, and web., • As part of our team, you'll thrive in a collaborative and forward-thinking environment that fosters innovation, creative problem-solving, and continuous learning. #LI-HYBRID #LI-BAILEY Life at Teads At Teads, we don't just offer new roles - we blend creativity, technology, and data to shape the future of media. You'll work with smart humans, meaningful brands, and cool tools, all while helping redefine how advertising works in a world that demands more transparency, better insights, and smarter strategies. As a Teadster, you'll play a critical role in shaping our future success in the region. Here's why Teads stands out: • We've merged two open internet category leaders—Outbrain and Teads—to create the 'new' Teads, a unified omnichannel platform that drives results from branding to performance across all screens, including CTV, mobile, and web., • As part of our team, you'll thrive in a collaborative and forward-thinking environment that fosters innovation, creative problem-solving, and continuous learning. Teads is an equal employment opportunity employer and committed to diversity and inclusion at all stages of recruitment and employment. Our team is made up of individuals who are approachable, resourceful, passionate, and proactive. We foster a sense of belonging through our Employee Resource Groups – employee-led groups in which we debate topics and drive change: environmental, women empowerment, charitable initiatives to diversity, equity, and inclusion, you'll be able to share your passions with likeminded people.

Job Description About Cleerly We're Cleerly – a healthcare company that's revolutionizing how heart disease is diagnosed, treated, and tracked. We were founded in 2017 by one of the world's leading cardiologists and are a growing team of world-class engineering, operations, medical affairs, marketing, and sales leaders. We raised $223M in Series C funding in 2022 which has enabled rapid growth and continued support of our mission. In December 2024 we received an additional $106M in a Series C extension funding. Most of our teams work remotely and have access to our offices in Denver, Colorado, New, York, New York, Dallas, Texas, and Lisbon, Portugal with some roles requiring you to be on-site in a location. Cleerly has created a new standard of care for heart disease through value-based, AI-driven precision diagnostic solutions with the goal of helping prevent heart attacks. Our technology goes beyond traditional measures of heart disease by enabling comprehensive quantification and characterization of atherosclerosis, or plaque buildup, in each of the heart arteries. Cleerly's solutions are supported by more than a decade of performing some of the world's largest clinical trials to identify important findings beyond symptoms that increase a person's risk of heart attacks. At Cleerly, we collaborate digitally and use a wide variety of systems. Our people use Google Workspace (GMail, Drive, Docs, Sheets, Slides), Slack, Confluence/Jira, and Zoom Video, prior experience in these areas is a plus. Role or department specific technology needs may vary and will be listed as requirements in the job description. While we are mostly a remote company, travel is required for some team meetings and cross function projects typically once per month or once per quarter, for some roles like sales or external facing roles travel could be up to 90% of the time. About the Opportunity Cleerly is seeking a Senior Client Success Manager to own and manage client relationships within a defined territory. This role will serve as the day-to-day liaison for healthcare clients—ensuring successful onboarding, driving adoption, addressing concerns, and promoting long-term satisfaction and expansion. The ideal candidate will have experience in healthcare or health tech, demonstrate strong communication and relationship-building skills, and bring a data-driven mindset to proactively manage client health and success. TTC*: $172,500 - $189,750 *Total Target Compensation (TTC): Total Cash Compensation (including base pay, variable pay, commission, bonuses, etc.). We hire employees anywhere within the United States and account for geography when determining base salary. About the Team The Client Success role is pivotal in ensuring strong, long-lasting relationships with our clients. This position is responsible for managing day-to-day communication, acting as the main liaison between the client and our internal teams. By owning the client relationship, the Client Success Managers ensure that all client needs, concerns, and goals are addressed in a timely and effective manner. They represent the client's voice internally, advocating for their interests and ensuring alignment with our company's objectives. This role reports directly to the VP of Client Success and works daily with Implementation, Sales, and Product amongst other teams. Responsibilities Client Ownership & Relationship Management • Serve as the primary point of contact for clients within the assigned territory, • Build strong, trusting relationships with clinical and administrative leaders at hospitals, imaging centers, and cardiology practices, • Conduct regular business reviews, utilization assessments, and check-ins to ensure client satisfaction and retention, • Partner with Client Services and Implementation teams to ensure seamless onboarding and launch of Cleerly solutions, • Drive initial and ongoing adoption through best practices, education, and alignment with client goals Client Health Monitoring • Track key client metrics (utilization, turnaround times, NPS, etc.) and proactively identify and resolve risks to success, • Collaborate with Sales and Partnerships to identify opportunities for renewals, upsells, and expansion, • Act as the bridge between clients and internal teams (Sales, Product, Clinical, Marketing) to ensure alignment and excellence in service, • Bachelor's degree; background in healthcare, life sciences, or business is preferred, • 7 + years of experience in client success, account management—preferably in a healthcare or SaaS environment, • Experience working directly with health systems, cardiology groups, or outpatient imaging centers is highly desirable., • Startup (Series A-C) experience preferred, not required., • Exceptional communication, interpersonal, and problem-solving skills, • Self-starter with strong organizational skills and the ability to manage multiple accounts with minimal supervision, • Familiarity with CRM platforms (Salesforce preferred) and data dashboards (e.g., Tableau or Looker), • Willingness to travel within the territory (up to 40%), • H: Humility- be a servant leader, • E: Excellence- deliver world-changing results, • A: Accountability- do what you say; expect the same from others, • R: Remarkable- inspire & innovate with impact OUR COMPANY IS AN EQUAL OPPORTUNITY EMPLOYER. We do not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation. By submitting your application, you agree to receive SMS messages from Cleerly recruiters throughout the interview process. Message frequency may vary. Message and data rates may apply. You can STOP messaging by sending STOP and get more help by sending HELP. For more information see our Privacy Policy (). All official emails will come from @cleerlyhealth.com email accounts. #Cleerly

Job DescriptionInsurance Position: Placement Manager | Marketing Manager | New and Renewals Salary Range: $120,000 - $150,000 annuallyLocation: Syracuse, NY Must have independent insurance agency experience Manage team of 5 marketing reps Requirements: • At least 10 years of experience in the insurance industry, with demonstrated success in account management and team leadership., • NY Property and Casualty License., • Proficiency in agency management systems, Microsoft Office, and various insurance rating platforms., • Exceptional negotiation, communication, and organizational skills., • Direct the application preparation and submission process, ensuring accuracy, and recommending optimal coverage enhancements., • Negotiate terms with insurance carriers, analyze quotes, and develop comprehensive proposals and comparisons for clients., • Lead a marketing team of five members, driving strategy implementation and fostering strong relationships with carriers to meet profit goals., • Manage complex accounts, staying abreast of market trends and insurance underwriting guidelines to optimize client satisfaction and competitive positioning., • Train and develop team members, ensuring high performance and adherence to industry standards. Additional Responsibilities: • Keep informed of industry changes and advancements., • Actively participate in strategy meetings and contribute to organizational goals.

Job Description About Restore Hyper Wellness Restore Hyper Wellness is the award-winning creator of Hyper Wellness—a revolutionary new category in health. With over 200 studios across 40 states, we deliver innovative, science-backed therapies that empower our clients to look and feel their best. By joining Restore, you’re part of a movement dedicated to expanding the limits of personal potential and performance to help people do more of what they love. Why Join Us? • Pioneering Wellness: Be a part of an industry-leading company at the forefront of wellness innovation., • Impactful Work: Your contributions will directly influence the quality of care and service our clients receive, making a tangible difference every day., • Innovation and Collaboration: Work in a dynamic environment where you’ll collaborate across multiple departments, contributing to a comprehensive wellness strategy., • Commitment to Employee Wellness: Enjoy complimentary access to Restore’s cutting-edge therapies., • Growth and Development: Access opportunities to develop your skills, advance your career, and help shape the future of wellness. Role Overview Job Title: Hyper Wellness Representative Location: NYC, NY (Manhattan - Chelsea) Department: Corporate Studio Reports to: General Manager Job Type: Part-Time, Non-Exempt Compensation: $19-21/hr Schedule: 16-20 hours per week / Monday, Thursday, Friday, Saturday, Sunday availability desired The Hyper Wellness Representative welcomes potential and existing clients to the studio, helps clients determine the next steps in their wellness journey, promotes membership sales, and helps to administer core therapies. We are looking for positive, energetic people with a passion for wellness and helping people! Key Responsibilities • Conduct studio tours and deliver an exceptional and versatile sales and service experience to all clients and guests, • Educate clients on Restore services, including medical benefits, precautions, and at-home care, • Meet and exceed key performance sales indicators for the studio, including membership sales/renewals, and retail sales, • Onboard new clients–-this involves completion of medical waivers and creating guest profiles in POS system, • Field incoming calls to schedule appointments and answer general questions, • Assist in outgoing calls to clients for notification of promotions and events, • Assist in the execution and coordination of the company’s marketing and ongoing sales drivers (pre-sale events, studio events, outreach), • Ensure a safe and clean studio environment for clients and guests, • Education:, • High School Diploma or equivalent required, • Experience:, • 1+ years of customer service experience, • 1+ years of sales experience, • Experience in a membership–based sales role within health/wellness/fitness industry preferred, • Skills and Abilities:, • Excellent customer service skills, • Strong teamwork mentality, • Exceptional communication skills, both written and verbal, • Intermediate computer skills, • Complimentary and discounted services, • 401k retirement plan with vested employer match, • Bonus opportunities, • Career advancement opportunities Restore Hyper Wellness is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for a Customer Success Manager to join our team. You will play a key role in managing day-to-day relationships with our existing partners, serving as the face of our amazing organization to customers, and advancing our mission by promoting our products and services in a proactive, data-driven way. This is a full-time, remote position reporting into the Manager of Customer Success. What you'll be doing: • Serve as an account owner, product expert and mental health advocate for your assigned Mid-market and SMB customers., • Build rapport with decision makers and main points of contact to influence change in order to drive the adoption of best practices and successful change management methodologies, thereby driving optimal member utilization of the product., • Own the full customer lifecycle including onboarding, value realization, engagement strategies, expansion and renewal., • Creatively discover, communicate, and support the execution of new opportunities for customers to unlock value from Spring Health., • Business review creation and presentation to senior HR executives and business leaders including insightful, data-based recommendations., • Collaborate across departments to deliver essential customer feedback, aiming to enhance processes and elevate the patient experience., • Participate in ongoing weekly team meetings and training to continue to enhance product knowledge., • Meet or exceed goals for role KPIs:, • Achieve 100% Net CACV Retention (effectively Net Revenue Retention) for your book of business, • You have 3+ years of experience in account management, customer success, implementation or healthcare management., • You have experience in upselling and retaining customers to drive additional revenue., • You have experience using SaaS-based solutions and platforms., • You have experience owning the life cycle contract renewals., • You have experience using data visualization and reconciliation techniques to present key findings and customer satisfaction., • You have experience adhering to and achieving outlined KPIs., • You have experience maintaining accurate records of customer interactions, success plans, customer relationship progression and opportunity management in a CRM., • You have a deep passion to transform the U.S. healthcare system, especially mental health., • You have the willingness and ability to travel as needed (approx. 15%)., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionCompany Description Third Bridge is a market-leading investment research firm. We provide integrated solutions for the world’s top investors and business leaders to help them make smarter and faster decisions. No other company in the world provides the same holistic investment offering: our superpower is the combination of human insights and unique investor-led content with a global expert network. We serve over 1,000 investment firms, offering clients 24/7 coverage through our team of 1,600 employees located across twelve offices. Job Description We’re looking for a high-energy Client Success Associate ready to support conversations with some of the most prominent Portfolio Managers and Analysts in the US Credit market. You’ll be embedded in the day-to-day workflows of our clients, helping them leverage Third Bridge’s expert call and transcript services to make better, faster investment decisions. This role blends relationship building, project management, and deep curiosity for how Credit investors operate. What You’ll Do * Plan and support virtual + in-person meetings with stakeholders ranging from Associate to Portfolio Manager * Create quarterly engagement plans: user targeting, sector priorities, feedback tracking * Proactively source expert project opportunities based on client research priorities * Collaborate with Account & Project Managers to drive client retention and revenue * Learn the language, cadence, and decision-making of Credit investors Travel frequently to support in-person meetings, events, and roadshows (up to 50%) Qualifications Who You Are * Curious about markets, fixed income, and how investment teams actually work * Comfortable speaking to analysts and senior PMs alike * Ready to support a fast-paced, strategic client book with a senior partner * Highly organized, commercially driven, and persistent in follow-up * Energized by travel, meetings, and juggling multiple stakeholders Willingness to travel and frequently entertain clients outside work hours (e.g., dinners, events) What Success Looks Like * You consistently and creatively engage top accounts with a mix of meetings, calls, and emails * You help track upcoming renewals and collect feedback to support retention * You identify new client’s investment research project opportunities and help bring them to life * You stay close to the Credit market, tracking CLOs, BDCs, Loans, and Bonds to stay relevant * You bring energy, rigor, and curiosity to your work every day Additional Information We truly care about our people so in return for your work, you’ll get: • Salary: $65,000-70,000 basic dependent on experience + get rewarded for your success with our commission scheme., • Vacation: 15 days (which increases to 20 days after 2 years of service) plus US Holidays, • Learning: personal development allowance of $1,150 per year., • Health and wellbeing: a variety of insurance plans, including health coverage by Empire Blue Cross Blue Shield., • Medical Insurance, Dental insurance and Vision plan, plus a personal HSA (Health Saving Account) and Medical FSA (Flexible Spending Account). And also a variety of health and wellbeing events to focus on mental health., • Future and family: 401K matching up to 5% of your base salary, life insurance, a long-term disability policy dependent care FSA and pet insurance., • Flexibility: work from anywhere for one month per year, 2 annual volunteer days, 2 personal days when life throws you a curveball and 'Summer Fridays', • Rewards: get points through our colleague-to-colleague recognition programme to spend on hotels, gift cards, donations to charity and more., • Social: weekly optional social gatherings, daily breakfast and snacks, social events - ESG: CSR, Environment and Diversity & Inclusion (including Women at Third Bridge, Pride and Blkbridge) We know that to be truly innovative, we need to have a diverse team around us. That is why Third Bridge is committed to creating an inclusive environment and is proud to be an equal opportunity employer. If you are not 100% sure if you are right for the role, please apply anyway and we will be happy to consider your application.

Job Description We’re hiring a Customer Success Manager to build and lead the function from the ground up. This is a hands-on, high-impact role where you’ll define processes, drive customer adoption, and ensure long-term success. You’ll work closely with the executive team, reporting directly to the Chief Product Officer, with visibility across the entire company. If you thrive in fast-moving environments, enjoy solving complex problems, and want to make a direct impact on customer delight and retention, this role is for you. Key Responsibilities * Onboard & Train - Own customer onboarding and training to achieve high adoption. Develop and refine training materials as you scale. * Be the Voice of the Customer - Gather feedback, advocate for feature improvements, and work with the product team to enhance the customer experience. * Scale Support - Be the frontline for customer inquiries, and continuously improve processes through automation and documentation. * Monitor & Optimize - Define and track customer health metrics, proactively addressing risks and opportunities. * Drive Renewals & Expansion - Build deep relationships with customers, identify growth opportunities, and increase platform utilization. This is the role for you if: * You want to get your hands dirty making our early customers our greatest advocates as well as build the structures around how we scale the overall Customer Success function as we scale. * Problems make you angry and solutions bring you joy - you’re the type of person who will do whatever it takes to solve a problem, no matter how big or small. If you’ve sent a dozen cold emails or taught yourself basic Python to solve a problem in the past, you’re this person. * You’re excited to be exposed to and work alongside every function of a fast paced, quickly growing startup, from engineering to GTM. Skills Knowledge And Expertise * 3+ years in Customer Success, Account Management, or a related role in B2B SaaS. If you’re coming from a different background and think you’d be a great fit, tell us why! * Process Builder - You’ve built systems from scratch and thrive in ambiguity. * Data Driven - Comfortable building process around, tracking, and making decisions based on customer data. * Customer Centric - A natural relationship builder who can drive adoption and retention. * Technical Aptitude - Able to understand and explain a data-driven SaaS platform. Compensation Range: $110K - $140K

Job Description About Harri: Harri is the first enterprise-ready workforce management platform built for the services vertical. The services vertical faces the greatest technological challenges that exist within the world of Human Capital Management and we believe they deserve a platform built from the ground up as a result. We have experienced a tremendous amount of growth since our 2012 inception and we have no plans on stopping that growth anytime soon. We are passionate about building a team of Service First-driven individuals who want to exceed the expectations of those who experience our brand. If you’re a builder, or problem solver, and love the fast pace of a startup, it’s time to meet the Harri family. Who you are: Customer Success Managers are responsible for managing enterprise customers after successfully onboarding them onto the Harri platform. You will be the Success manager as well as the trusted consultant to hospitality industry customers, within our QSR vertical. Our Customer Success Managers are responsible for ensuring that key relationships with our clients are developed and maintained; assisting them post ‘go live’. They take the time to get to know their clients and their business needs, to ensure they are getting the most of their investment in Harri. Key Responsibilities: • Customer Success Managers are responsible for developing and retaining positive relationships with Harri clients., • Fostering relationships with key accounts and internal teams to drive action., • Developing relationships to serve as a trusted consultant with customers to optimize their loyalty and marketing strategy., • Monitoring usage and product adoption, proactively contacting clients to deliver coaching/training to improve their utilization., • Understanding how to build and present Harri’s value story using data and insights., • Driving growth with existing customers, identifying upsell and cross-sell opportunities and therefore generating new revenue., • Understanding, adapting to and helping to develop Harri’s ongoing product and technology developments., • Communicate regularly with the customer to evaluate satisfaction General Activities Include but are not limited to the following: • In collaboration with our Go-To-Market teams, identify upsell and cross-sell opportunities that will enhance the client experience and improve their business operations., • Create Success plans with Senior Leaders of the business to showcase ROI and reduce churn risk., • Be the escalation point for issues and work across Support and Technical Support teams to ensure resolution and that SLAs are met., • Identify product adoption opportunities and showcase with the client through Executive Business Reviews that will determine next steps and enhance the customer’s Success plan., • Schedule Executive Business Reviews with the client on a 6 month basis and weekly/biweekly/monthly Success meetings dependent on health and risk of the account., • Own the renewal process for your book of business and work with cross functional teams on contract renewals and billing reconciliation., • Create NRO (New Restaurant Opening) opportunities for the client in collaboration with Implementation and Accounting teams to ensure that all relevant locations are billed accordingly. Experience and Skills: • Bachelor’s Degree, • An ambitious, and self-motivated team player who is comfortable working in a fast-paced environment, and is ready to grow with a company, • Strong attention to detail with excellent analytical, written, problem solving skills., • 3+ years in a customer-facing role at a SaaS Software company, HCM and/or payroll experience., • Experience working with Quick Service Restaurant (QSR) concepts, • Experience in the hospitality industry in an operations, general manager, or other operational role., • Experience using G-Suite, Salesforce, Zendesk and/or other CRM tools. The salary range for this position is $85,000-$100,000 (USD).

Job Description At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers. Every day, millions of workers use our AI lead conversion and communication platform to help them get more leads and make more money. Our work and focus on helping local businesses thrive has been recognized across the industry, including Forbes' Next Billion Dollar Startups, Forbes' Cloud 100, the Inc. 5000, and Fast Company's World's Most Innovative Companies. At Podium, we believe in fostering a culture that thrives on hiring and developing exceptional talent. Our operating principles serve as a compass, guiding daily behavior and decision-making, and ensure we hire people who will thrive at Podium. If you resonate with our operating principles and are energized by our mission, Podium will be a great place for you! At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers. Every day, millions of workers use our AI lead conversion and communication platform to help them get more leads and make more money. Our work and focus on helping local businesses thrive has been recognized across the industry, including Forbes' Next Billion Dollar Startups, Forbes' Cloud 100, the Inc. 5000, and Fast Company's World's Most Innovative Companies. At Podium, we believe in fostering a culture that thrives on hiring and developing exceptional talent. Our operating principles serve as a compass, guiding daily behavior and decision-making, and ensure we hire people who will thrive at Podium. If you resonate with our operating principles and are energized by our mission, Podium will be a great place for you! At Podium, we're seeking an Automotive AI - Dealership Success Manager to work with our high-value automotive customers. This is an opportunity to be at the forefront of the leading AI company in the automotive space. Podium's AI is a virtual team member that directly contributes to sales/service outcomes for our customers. You will own your territory and act like an arm of the dealerships you support. You will be charged with orchestrating a seamless onboarding experience and driving their ongoing success. Our mission at Podium is to make business and customer communications more effective, convenient, and streamlined with our products that leverage AI. The CSM team provides exceptional experiences for our customer base while increasing usage of the platform and driving down churn. We're looking for a versatile A-player who can meet with both C-suite and day-to-day contacts - speaking to the ROI of the platform while troubleshooting issues. Within this role, you'll have ample opportunity for career advancement and cross-functional partnership. What you will be doing: • Serve as the primary post-sales point of contact for our large Automotive dealerships using our AI products, • Act as the quarterback for a regional territory of our largest automotive customers, including 2–3 onsite dealership visits per week, • Serve as both a consultant guiding dealerships through their AI transformation and as the primary point of contact for inquiries, issues, and escalations, • Utilize in-depth product and industry knowledge to drive and increase adoption and utilization of podium products, • Proactively engage with customers during the renewal process to secure renewals and drive customer retention., • Regularly conduct check-ins to assess customer satisfaction, identify opportunities for improvement, and offer solutions to optimize their usage, • Proactively anticipate and address potential challenges to ensure a seamless customer experience., • Develop strong relationships with customers and become a trusted advisor. This role requires approximately 50% travel within the assigned region What you should have: • Experience and passion for increasing the value of the customer by increasing the breadth and/or depth of their usage of products, • Demonstrated ability to go above and beyond to maximize retention save %, • Demonstrated experience and success in a customer success or account management role, • Ability to confidently and effectively speak with customers of all levels (including CEO's, Owners & VPs), • Ability to provide strategic contributions through proven active involvement in shaping departmental strategies, • Excellent problem-solving and analytical abilities to understand and address customer challenges effectively., • Scored top 10% in your performance reviews for the past 3 years, • 3+ years Automotive experience, • 5+ years Customer success, consulting, onboarding, or account management experience, • 3+ years B2B software experience, • 4-year degree required, • Open and transparent culture, • Life insurance, long and short-term disability coverage, • Paid maternity and paternity leave, • Fertility Benefits, • Generous vacation time, plus three 4-day summer holiday weekends, • Excellent medical, dental, and vision benefits, • 401k Plan, • Bi-annual swag drops with cool Podium gear and apparel, • A stellar HQ (Utah) gym with local professional coaches and classes offered

Job DescriptionBenefits: • 401(k) matching, • Competitive salary, • Dental insurance, • Health insurance, • Paid time off, • Training & development Position Overview Benefit Quest is seeking a dynamic and experienced Account Manager to join our growing team. Will be responsible for building and maintaining strong relationships with clients, providing guidance on personal lines insurance offerings, and ensuring the delivery of exceptional service. This role requires a strong understanding of the Personal Lines market, excellent communication skills, and a passion for delivering value to clients. The Account Manager will collaborate with internal teams and external partners to develop and implement effective strategies that enhance the overall experience for our clients. Personal Lines Account Manager Key Responsibilities We are seeking a highly organized, client-focused Personal Lines Account Manager to oversee and service a growing book of personal lines insurance business. This role requires a proactive, detail-oriented professional with experience in home, auto, umbrella, and other personal lines products. Key responsibilities include: • Account Management: Manage a personal lines book of business, including policy renewals, endorsements, cancellations, and daily servicing tasks to ensure accuracy and client satisfaction., • Independence: Ability to work independently and efficiently in a fully remote environment while also collaborating effectively as part of a remote team., • Client Service & Retention: Provide timely, professional support to clients for inquiries, coverage questions, claims assistance, and policy changes. Conduct annual reviews and maintain strong, ongoing relationships., • Quoting & Marketing: Handle new business and renewal quoting using carrier websites, PL rater, and AMS360. Prepare and submit applications, use Replacement Cost Estimators (RCEs), and ensure accurate quote presentation and documentation., • Policy Administration: Maintain accurate policy and client records in AMS360. Process endorsements, cancellations, LPRs, COIs/EPIs, and bind coverage as needed. Monitor carrier downloads and ensure data integrity., • Reporting & Documentation: Run and maintain renewal reports for personal lines. Track daily downloads and carrier updates, calculate premium changes, and manage follow-ups through suspense activities., • Carrier & Producer Collaboration: Work closely with our account executives to onboard new clients, quote renewals, and support marketing efforts. Coordinate with carriers for submissions, policy servicing, and issue resolution., • Compliance & Knowledge: Stay current on industry trends, carrier guidelines, and regulatory changes to ensure clients receive optimal coverage and service., • Administrative Support: Manage email communication, attach relevant documents in AMS, respond to billing/audit reminders, and assist with strategic department initiatives.This position requires a strong understanding of personal lines insurance, AMS360 proficiency, and excellent organizational and communication skills. Qualifications • Current Property & Casualty License., • 3-5+ years Property & Casualty Account Management experience., • Excellent verbal and written communication skills to build rapport and trust with clients., • Detail-oriented with strong organizational and time management skills., • Ability to work independently and as part of a team in a remote work environment., • Strong computer and technology skills. Proficiency in Microsoft Office Suite., • Experience with AMS360.Benefits, • Competitive salary commensurate with experience., • Benefits package including health, dental, vision, disability, life insurance, and 401(k) retirement plan with company match., • Opportunities for professional development and career advancement.We are an equal opportunity employer committed to creating a diverse and inclusive workplace where all employees can thrive. This is a remote position.

Job DescriptionDescription: For more than 75 years, Heatherwood has been in the business of developing, redeveloping, and managing quality apartment communities in the New York region. Heatherwood is one of New York’s leading development companies in luxury residential communities, commercial properties, and luxury urban spaces with a portfolio that spans from Brooklyn and Queens to the east end of Long Island. Heatherwood currently owns and operates thousands of apartments and employs approximately 250 associates. Heatherwood is looking for a full-time Community Manager to join our growing team. The Community Manager is responsible for managing the community in an efficient and profitable manner and creating the greatest possible satisfaction and well-being of its associates and residents, consistent with the goals and objectives of the company and owners. What We Offer At Heatherwood, we don’t just hire talent—we cultivate leaders. We’re committed to your professional growth, long-term success, and making your work truly impactful. • A collaborative, forward-thinking leadership team that values transparency and innovation, • A competitive compensation package, including comprehensive benefits designed to support your well-being—both personally and professionally, • Create community sales goals and motivate and direct the leasing team to achieve those goals, • Execution of sales, marketing, and operational activities that achieve budgeted occupancy and customer retention goals, • Manage the financial performance of the property, • Develop, implement, and/ or monitor programs to maximize revenue, control expenses, and improve customer satisfaction within the community, • Implement and execute processes with the leasing renewals, move-ins, transfers, move-outs, and resident satisfaction., • Maintaining expert-level competitive marketplace intelligence, • Plan and execute resident activities and events under our lifestyle programming, • Inspire the professional growth and development of all team members, • Bachelor’s degree preferred, • 2 years of Residential Management Experience, • High school diploma or equivalency, • 2-3 years experience managing people in a customer service-oriented environment, • Microsoft Office skills, • Knowledge of Yardi is preferred, • Bachelor’s degree preferred, • High school diploma or equivalency

Job DescriptionCommunity Manager – Residential Property OperationsNew York, NY | $100,000–$125,000/year | Full-Time Right Person. Right Seat. Right Results.About the Company EqualAccess is partnering with a leading real estate management organization overseeing high-end, rent-regulated, and affordable housing properties across New York City. With a commitment to operational excellence, regulatory compliance, and vibrant resident communities, our client is seeking a seasoned leader to oversee full property operations at a flagship residential development. Position Summary We are hiring a Community Manager to lead the day-to-day operations of a residential property, ensuring a best-in-class resident experience, strong team performance, and full compliance with legal and financial standards. This individual will serve as the key liaison between ownership, residents, vendors, and internal teams—overseeing budgets, maintenance, leasing, capital improvements, and on-site staff management. Key ResponsibilitiesProperty & Team Management * Oversee all daily operations of the residential property * Supervise on-site teams including resident managers, maintenance, leasing, and administrative staff * Conduct regular inspections and ensure timely upkeep of all building systems and common areas * Negotiate and manage vendor contracts for services such as HVAC, cleaning, pest control, landscaping, etc. * Respond to building emergencies, secure appropriate resources, and execute follow-up plans * Ensure compliance with safety standards, city codes, and legal requirements * Coordinate construction and capital improvement projects Financial & Operational Oversight * Prepare annual operating budgets and forecasts * Review monthly variance and utility consumption reports * Process and approve invoices; track vendor payments and account activity * Analyze income/expenditure trends and recommend cost-effective strategies * Maintain insurance compliance across property assets Resident Experience & Stakeholder Relations * Interface directly with residents to address concerns and maintain satisfaction * Manage lease renewals, complaints, and housing inquiries in collaboration with legal and compliance teams * Ensure timely completion of inspections, certifications, and audits * Build positive relationships with asset managers, ownership, and internal business partners Qualifications * Minimum 5 years of residential property management experience in NYC, preferably with rent-regulated or mixed-income properties * Bachelor’s degree in Business, Real Estate, Marketing, or Finance (or equivalent experience) * Working knowledge of LIHTC compliance and NYC rental regulations * NY Real Estate License (or ability to obtain within 90 days) * Experience managing building systems and operations * Strong financial acumen including budgeting, vendor payment workflows, and reporting * Revenue management software experience preferred * Exceptional leadership, problem-solving, and communication skills * Proficient in Microsoft Outlook, Excel, and Word * Ability to motivate staff and resolve complex issues calmly and diplomatically Location: New York, NY Employment Type: Full-time Compensation: $100,000–$125,000/year Why EqualAccess At EqualAccess, we don’t just place candidates — we stay with them. Every placement includes 6 months of post-hire coaching, mentorship, and personalized career development support. We partner with employers who are deeply committed to long-term growth, retention, and performance.

Job DescriptionPosition Summary The Assistant Property Manager is responsible for assisting the manager in effectively managing the assigned property. In the Manager’s absence, the Assistant Property Manager will assume all responsibilities associated with accomplishing the property objectives as set forth by the Property Manager and Asset Manager. Essential Duties and Responsibilities The Assistant Property Manager will conduct all business in accordance with company policies and procedures, and state and federal laws (OSHA, ADA, Fair Credit Reporting Act and Fair Housing). The essential functions include, but are not limited to the following: • Greets prospective residents, shows property and performs leasing duties as needed, • Works with lease renewals each month; show prospective residents vacant apartments, • Update required reports concerning move-out notices, activity, etc., on a daily basis and provide information to manager payments, eviction notices, returned check memos). • Manage resident re-certifications, rent increases, utility allowance changes, occupancy level, controlled expenses, customer satisfaction, management reviews, REAC/Agency Inspections, etc., • Organize and file all applicable reports, leases and paperwork, • Maintain positive resident relations attitude., • Process move-ins and move-outs., • Respond to life safety emergencies and other critical incidents; coordinate the response of site personnel and the notification of public safety agencies., • Accepts work order requests from residents and routes to maintenance for prompt processing., • Maintain communication with residents; coordinate resident services programs; meet in-person with tenants, handle requests for assistance; investigate and resolve complaints from tenants., • Be well versed in all property management documents., • Stay up to date on market conditions, and other neighborhood properties, • Other duties as assigned. Minimum Qualifications (Knowledge, Skills, and Abilities) • Bachelor’s degree in related field preferred; appropriate experience in on-site property management (some affordable housing preferred); or equivalent combination of education and experience, • Expertise in office software such as Microsoft Word and Excel, • Understanding of NJ and/or NY housing codes, • Excellent communication and organizational skills, • Strong project management skills and attention to detail, • Able to handle stressful situations; professionalism, • Able to work independently and follow through, • Effective decision making; ethical, • Able to apply principles of logical thinking to define problems, collect data and draw valid conclusions, • Valid driver’s license and vehicle Physical Demands and Work Environment • Frequently stand, walk and sit to inspect and present the property; and use computer, • Occasionally bend, stoop, climb stairs, push/pull, reach with arms and above shoulder, filing, • Frequently is required to use hands or fingers, handle or feel objects, tools, or controls, • Regularly required to talk or hear, • Able to perform close vision, distance vision, and the ability to adjust focus (read forms and papers), • Frequently need to lift and move less than 25 pounds; occasionally lift and/or move over 25 pounds., • Frequently need to utilize personal transportation to inspect apartment property and surrounding neighborhood; valid driver’s license and auto insurance, • Most work in indoors, but frequently outdoors in all weather conditions. May be occasionally exposed to caustics, solvents, oils, fumes, pesticides etc…, • Noise level in the work environment is usually low to moderate.

Job Description Overview Rose Associates is your gateway to an exhilarating realm of real estate innovation. Our dynamic services platform spans development, management, leasing, and marketing, catering to private and institutional property owners globally. In the unparalleled market of New York City, where unique needs and challenges abound, we've solidified our position as the go-to industry leader. Established in 1925, Rose Associates boasts almost a century of New York real estate expertise, continuously expanding across the tri-state area. Join us on the forefront of innovation and growth – Rose Associates is where excitement meets opportunity! Embark on an exciting journey as we look for a skilled and dynamic leader to fill the role of Community Manager. Your responsibilities include overseeing leasing activity, ensuring resident satisfaction, optimizing financial performance, and mastering regulatory compliance. Collaborate with the team to achieve property goals set by upper management, maximizing occupancy and profits while enhancing the property's reputation and market value. This opportunity is your ticket to an impactful career in property management, where you will be the face of our residential community, fostering positive relationships with residents and contributing to the overall success of our vibrant living spaces. Essential Job Functions • Engage with community owners, upper management, internal team members, and business partners promptly and accurately to enhance client satisfaction, facilitate project completion, and stay informed about day-to-day community operations., • Manage and take part in the lease enforcement process by reviewing and approving prospective resident applications and lease renewals, performing regular apartment inspections, adhering to proper notice requirements, executing eviction procedures when necessary, and enforcing the imposition and collection of allowable late fees and other charges as outlined in the lease terms., • Lead the implementation of sales, marketing, and operational initiatives to meet budgeted occupancy and customer retention objectives., • Maintain an expert level of competitive marketplace intelligence to collaborate with the marketing team to execute effective marketing strategies., • Supervise programs for resident retention, lease renewals, and leasing to ensure maximum occupancy is maintained., • Communicate with residents in a timely manner to address their concerns effectively., • Collaborate with internal departments such as compliance, leasing, and accounting, including reviewing all lease packages for both current and potential residents., • Provide guidance, establish goals and objectives, and oversee scheduling for Resident Managers, office, building, and leasing staff, fostering a positive and collaborative work environment., • Recruit, train, and lead a unified team to ensure streamlined community operations., • Enforce compliance and communication of policies and procedures for residents and internal team members, exceeding survey, audit, review, and inspection expectations., • Conduct regular community inspections to identify maintenance issues, oversee building operations and systems maintenance, coordinate preventive maintenance work, and identify and coordinate vendors for repairs, construction, and capital improvements with the Resident Manager., • Supervise ongoing construction for new buildings., • Negotiate service contracts and ensure adherence to contractual obligations., • Be available after-hours for emergencies, resource coordination, and implementation of corrective action., • Ensure proper insurance requirements are met, report liability and property incidents to upper management, and submit necessary paperwork., • Contribute to the preparation and adherence to operating budgets and forecasts, generating Monthly Variance Reports, Utility Consumption Reports, and other required reports., • Analyze income and expense patterns, providing recommendations to upper management, and implement strategies to enhance financial performance wherever possible., • Process invoices through the AP system and manage vendor payments., • Build positive relationships with residents, addressing concerns and implement resident retention initiatives and community engagement programs ensuring a high level of satisfaction., • Must be present on-site and be able to move throughout the building to address community-related matters, including exceptional communication skills to meet with tenants, staff, vendors and visitors., • Ability to ascend and descend stairs and be comfortable with exposure to varying environmental climates and circumstances., • Bachelor’s degree in business, marketing, real estate, or finance or equivalent experience., • A minimum of 5 years of multifamily residential community management experience., • Proficiency in navigating computers and community management software, to include Microsoft Office include iLuvLeasing, On-Site, and Yardi., • Technical knowledge of building operations and maintenance., • Understanding of marketing trends, budgeting, and reporting, including strong financial skills with knowledge of GAAP., • Valid NYS real estate license or ability to obtain one within the first 120 days of employment. All active license holders must register their license with Rose Associates upon hire., • Work authorization (required) Annual salary range: $95,000 - $100,000 Powered by JazzHR aGYFzxWJuF

Job DescriptionBASIC FUNCTIONManagerial responsibility and oversight of the CRE and C&I loans, as well as loans that are risk rated special mention or worse, delinquent more than 15 days past due and /or loans requiring special attention as directed by the Director of Portfolio Management. The Sr. Portfolio Manager will be responsible for monitoring both the Real Estate and C&I Portfolios including, but not limited to, annual reviews and analysis of financial information, identification of negative trends, report preparation and market conditions. This role will coordinate with third party vendors and various regulatory bodies. MAJOR RESPONSIBILITIES • The Sr. Portfolio Manager is responsible for monitoring and assessing the credit risk of the banks commercial loan portfolio., • The role entails leading credit monitoring, control, and administration of a portfolio of borrowers with a view to identifying potential credit issues early., • Effectively mentor a team of Portfolio Managers., • Provide ongoing credit oversight and portfolio management of the CRE and C&I loan portfolio through annual reviews, monitoring of covenant compliance and the creation and maintenance of “Watch List” credits., • Interact with Loan Officers, Borrowers or CPAs to obtain necessary financial information required to complete annual reviews., • Completes annual reviews, loan renewals, maturities, and asset quality reports on a timely basis, • Proactively manages the portfolio to both maximize profitability and ensure strong asset quality through consistent and timely identification and resolution of issues as well as accurate assessment and assignment of loan risk ratings., • Consult with customers regarding their financial performance trends and pro-actively anticipate and manage deteriorating credits., • Manage and track borrowing bases, A/R Aging, Field Exams, etc., • Manage the Stress Test Data Collection Process with the Portfolio Managers., • Manage portfolio risk on a forward and proactive basis with respect to economic and industry trends, borrower concentrations, industry concentrations, likelihood of default and loss and criticized and classified loan migration., • Recommend specific action plans upon identifying increased borrower credit risk to mitigate nonperforming / non-accrual loan status., • Monitor and resolve past dues working with the Relationship Manager., • Assist with site visits / property inspections as needed., • Assist SVP Director of Portfolio Management with monthly reporting and special projects as required. JOB REQUIREMENTS Education: College Degree Experience: • Minimum of 15+ years related work experience (Lending, underwriting CRE / C&I loans, portfolio management, managing and mentoring employees, collections, bankruptcy, note sales and foreclosure)., • Formal credit training required., • Strong analytical and quantitative skills., • Excellent written/verbal communication skills required., • Ability to work independently and meet specified deadlines., • Working knowledge of MS Word, MS Excel, CRM Platforms, etc., • Strong credit skills, analytical skills, and financial acumen., • Uses time effectively and efficiently; and keep projects/tasks moving forward within a reasonable and quick timeframe. Benefits • Holidays, • Vacation, • Health/Dental, • Vision Service Plan, • Short Term Disability, • Long Term Disability, • Life Insurance, • Flexible Spending Accounts, • 401k Savings Plan, • Tuition Reimbursement, • Employee Assistance Program, • Free Employee Checking Account

Job Description HANAC, Inc. – originally founded by George Douris as the Hellenic American Neighborhood Action Committee – is a New York City-based multi-faceted social services organization. The organization was founded in 1972 to serve the needs of vulnerable populations throughout New York City. The Property Manager will be responsible for completing all the daily administrative tasks in relation to the property and property management functions. The property manager will be responsible for overseeing all building operations and functions as it pertains to maintenance and security. Complying in a timely manner to all regulatory agencies and investors. Ensuring administrative and building operations are in compliance with the regulatory agencies and DOB. He or she will be responsible for communicating all necessary operating information to the Director of Property Management. Responsibilities include but are not limited to: • Oversee the site's daily administration and building operations., • Supervise maintenance and security employees., • Conduct initial certifications, annual re-certifications, rent increases, and utility allowances, in accordance with the LIHTC and HUD guidelines., • Prepare applicable sites for Management and Occupancy (MOR), REAC, Housing Quality Standards (HQS), regulatory agencies, investor audits, and inspections., • Conduct unit inspections, • Generate and submit monthly, quarterly, weekly, and annual financial reports to the Director of Property Management., • Conduct Monthly Postings., • Perform Rent adjustments., • Facilitate Lease Charges., • Conduct Annual Lease Renewals., • Correct tenant ledgers as needed., • Monitor and resolve building occupancy., • Conduct monthly tenant meetings., • Ensure adherence to the Affirmative Fair Housing Law in regard to the marketing plan and tenant selection., • Prepare Security Guards' bi-weekly schedules., • Obtain competitive bids for scheduled work i.e. renovations, plumbing, etc., • Assist in recruiting, hiring, and training new employees assigned to the site., • Assist with the preparation of employees’ performance reviews., • College degree preferred (Bachelor/Associate or High School Diploma/GED Equivalency with a minimum of five (5) years of work experience in affordable senior, multifamily housing, and property management., • Working knowledge of programs and government agencies i.e. Low-Income Housing Tax Credits, HUD guidelines, Section 8, (NYCHA and HPD) DHCR, Rent Stabilization Law, Rent Guidelines Board, and Fair Housing., • Knowledge of property management reporting., • Yardi Voyager is a must (i.e. monthly posting, vouchering, rectifying ledgers, posting receipts, check scanning, move-in/move-outs, etc.), • Microsoft Office Suite is a must., • Great communication, comprehension, and interpersonal skills., • Can work independently and in groups, • Bilingual (Greek/Spanish) is a plus., • Travel required 35%;, • On-call requirement (24/7) Salary Range: $60,000-75,000 Powered by JazzHR cilr8kv7hQ

Job DescriptionClassification: Non-Exempt Reports to: Housing Stability Manager Location: Bronx, NY (Jasper & Lindenguild sites) Hourly: $27.47 - $32.96 Objective: This position will work directly with low-income and special needs tenants who are applying and living in Lantern’s supportive housing buildings. This position requires experience with the homeless and special needs population. The Housing Stability Specialist will need to be flexible in their schedules of office hours. Position Type: This is a full-time position with a regular daytime schedule, Monday-Friday, 9am-5pm (hours may vary). Lantern staff may be asked to change the work schedule and hours depending on the operational needs of the site and the agency. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Providing superior customer service to residents and prospective tenants by promptly responding to all incoming calls, messages, and emails in a professional, respectful manner., • Review and maintain tenant files, and ensure files contain all required supporting documentation for rental subsidy agencies, and syndicator requirements, which include Low Income Housing Tax Credit IHTC and Tax Credit forms., • Responsible for vacancy management in accordance with Lantern’s policies and procedures., • Collaborate with Clinical staff and Property Management to maintain a safe, welcoming, clean, and supportive environment., • Interact with new applicants and various city and state agencies., • Request client applications from referral source for vacancies and coordinate interviews of applicants., • Schedule, Meet and interview applicants for their assigned building portfolio., • Review and collect approved applicant eligibility documentation., • Assist clients with subsidy application preparation., • Send acceptance letters to clients and funder agencies once deemed eligible by Leasing Manager’s and Program Director., • Coordinate new client move ins in accordance with Lantern’s policies and procedures. Leasing • Overseeing completion of files to ensure they are compliant with applicable Supportive Housing guidelines including Move-Ins, Annual Recertification, Interim Recertification, Gross Rent Changes, Terminations, and Initial Certifications., • Prepare monthly lease renewal notifications on or before 120 to 90-day lease expiration to tenants., • Ensure timely completion of annual lease documents., • Complete income calculation for leases and subsidy continuance., • Track and provide monthly reports of lease renewals and annual documents for assigned portfolio., • Attend monthly Building management meetings and provide leasing reports to building staff., • Ensuring a complete set of initial files is stored on the shared drive for every project in lease-up and completing all occupancy-related reports and other tracking spreadsheets as needed throughout the course of the lease-up., • If applicable, delegate tasks to Leasing Assistant. Rent Collection • Communicating monthly with funders and landlords, including submission of monthly and quarterly rent rolls, • Review aging summary report to identify a need for interventions., • Oversee issuance of arrears notices., • Collaborate with Program Staff to help clients reduce arrears and maintain financial stability., • Provide aging summaries to case management team and ensure follow up., • Work with Programs to identify and resolve client behavioral issues that impact safety or facility., • Review incident reports to determine if there are conduct or lease violations and to collaborate with clinical staff to resolve them., • Coordinate with property management to request non-payment proceedings., • Coordinate with property management team to initiate holdover proceedings for clients whose housing subsidy has been canceled or who are non-compliant with building rules., • Ensure compliance with policies on abandonment of units and re-rental., • Other job-related functions, as assigned. Required Education and Experience: • Associate degree is required in a related field., • Minimum of 1 to 2 years of experience providing direct service to one or more of the following populations: persons living with HIV/AIDS, formerly and chronically homeless persons and families, young adults aged out of foster care, persons with mental illness, or persons in recovery from addiction., • Prior experience with leasing compliance, property management, supportive or transitional housing, or asset management., • Working knowledge of Low-Income Housing Tax Credits, Section 8, (New York City Housing Authority) Housing Preservation and Development and HPD (Housing Preservation and Development)) Housing and Community Renewal DHCR, Rent Stabilization Law, Rent Guidelines Board and Fair Housing practices., • Detail-oriented with excellent organizational skills., • Must be flexible and able to work both independently and as part of a team., • Ability to interact and effectively communicate with all staff levels and management orally and written communication., • Excellent customer service and ability to interface with tenants in a respectful, and positive manner., • Strong computer skills with knowledge of Microsoft Suite, Excel, and databases such as CAPS or HASA Web., • Basic math competency. Work Environment: This job operates in a supportive housing site and works with a population who experiences mental illness, addiction, disability, HIV, and other chronic illnesses. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs and/ or kneel. Occasionally the employee will have to lift and/or move up to 10 pounds. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities.

Job Description Are you a dynamic, seasoned client professional who lives on Long Island, NY and who excels at managing clients and can also help cultivate a client management team by developing processes and best practices - and delivering solutions that scale? If so, this Client Program Manager role is for you. We are looking for someone who has experience managing all aspects of client relationships and who wants to join a dynamic team that is quickly scaling to transform care delivery with its market-leading automated virtual health platform. In this position, you will need to bring passion as well as skills in relationship building, consulting, project management, business analysis, reporting, software lifecycle management, and scaling an organization. This position will require regular transportation to multiple locations primarily on Long Island but also to other sites across New York City. Responsibilities: • Be the focal point for the client’s every need and become a trusted advisor with clients by deeply understanding their business and aligning their needs with our solutions, • Track and monitor client status, identifying areas of concern, and pursue growth and upsell opportunities., • Drive the onboarding of new client accounts and ensure successful implementations as well as deep trusted relationships. • Write technical and functional requirements, when necessary, during implementation., • Act as client advocate while effectively collaborating with internal teams, including product management, content, engineering, growth, and finance., • Support the reporting and analytics needs of the client., • Build out client management processes internally and identify best practices. • Coordinate, execute, track, and deliver various customer projects from initiation through completion., • Identify and resolve operational and services related issues to ensure customer satisfaction. • Assess risks at the customer project level so as to develop and execute risk and contingency management plans as needed., • Inform senior management and clients on project status, schedules, and key issues on a regular basis. • Provide timely responses to all customer-driven performance inquiries., • Bachelor’s degree, • 7+ years experience in account management & client services organizations working with large clients, healthcare provider system clients preferred, • Experience in healthcare, providing or supporting care to patients, • Experience in communicating with senior business leaders, • Experience with healthcare ROI models, • Experience working in an organization that provides software as a service, • Experience using Microsoft Office, Google applications, Jira, Confluence, project management tools Capabilities (skills or knowledge required for success):, • Excellent written and verbal communication skills, • Exceptional client relationship-building skills, • Strong critical thinking and analysis skills with a passion for solving problems that have not been solved before, • Strong project management skills, • Ability to communicate well with people at all levels, • Ability to work cross-functionally in a dynamic team environment, • Ability to manage influence through persuasion, negotiation, and consensus-building, • Ability to visit client sites within the New York area but concentrated on Long Island multiple times a week To help get us there, we’re cultivating a diverse and vibrant team that works together to change the way healthcare is delivered. As a rapidly growing company, we’ve embraced several core values that guide both our culture and team: • We care about people – the patients our chats are designed to help, the care team members who use our solutions, our partners who help bring our products to market, and most of all, our team members with whom we work. We strive to be empathetic and trusting, to understand and create space for the sharing of feelings and perspectives from others., • We are data-driven. We strive to make decisions based on the best available data. If data changes, we will be open to changing our perspective. We will always endeavor to collect and create the most rigorous data we can. We, similar to the best healthcare providers, are evidence-based., • We are passionate about improving the health & care of every person we can, and we are passionate about building a sustainable company that can impact the lives of as many people as possible. We are passionate about doing it with team members who share the same passion., • We strive to be proactive. Just like we are trying to move healthcare from being reactive to proactive, we value pushing things forward – solutions, ideas, the business, ourselves., • 401k plan, • Medical, Dental, Vision benefits, • Monthly Grubhub Stipend, • Flexible* PTO, • Paid parental leave, • Fully Embrace Remote Teamwork, • Career Development, • MacBook Pro and hardware stipend to get you started

Job Description Classification: Exempt Reports to: Vice President of Housing Stability Location: Bronx Sites (Jasper, Cedars, Vicinitas, Lindenguild & Silverleaf) Salary Range: $65,000 - $70,000 Position Type: This is a full-time position with a regular schedule from Monday-Friday, 9:00 am to 5:00 pm. Lantern staff may be asked to change the work schedule and hours depending on the operational needs of the site and the agency. Objective: This is a full-time position that will be based in the boroughs of New York City servicing supportive program units in the Lantern Portfolio. This position requires travel to various low-income and special needs buildings. In this position the Housing Stability Manager will oversee a team of Housing Stability Specialists and Housing Stability Assistants who are responsible for managing the day-to-day operations. The Manager must be able to train and supervise Leasing team. The Leasing Manager will report to the AVP of Housing Stability. Essential Functions: • Referrals and Intake:, • Along with Assistant Director of Housing Stability and Vacancy Management, responsible for filling vacancies and managing intakes for eligible applicants for the supportive housing buildings in the Lantern portfolio using various funder programs HPD, HASA, ACS and following the CoC HUD guidelines., • Assist with leasing up of any new residential buildings., • Host Open Houses for new applicants., • Arrange unit viewings with various Program Directors for eligible applicants., • Collect subsidy application documentation and determine eligibility and completeness of subsidy requirements., • Provide Housing Stability team and program staff with approved applicant documentation for preparation of move-in files., • Review subsidy applications for completeness and accuracy prior to submission to property management and HPD., • Determine vacancy priorities and ensure timely filling of vacancies coordinating with funders, property management and program staff., • Ensuring occupancy levels of all current projects are at least 95% and working with site staff to determine solutions if occupancy falls below the target level., • Housing Stability, • Provide guidance and monitor housing stability issues with Housing Stability Specialist and/or Housing Stability Assistant., • Review building summaries to determine need for non-payment proceeding and follow up with leasing and housing advocacy staff., • Collaborate with Program leadership and Property Management to support tenants remaining stably housed and reduce arrears., • Monitor monthly spread sheet report of lease renewals and subsidy recertifications for assigned Leasing Specialist and ensure leases are prepared 120 & 90 days before lease expiration date., • Facilitate lease renewal events, open houses, One Shot Deal applications., • Facilitate, along with program staff, financial literacy workshops for tenants., • Team Supervision, • Manage Housing Stability team by providing training, direct oversite, supervision, and assistance as they interact and assist tenants., • Managing the Housing Stability team to meet all compliance deadlines, responding to external audits, and filing timely corrections to ensure strict program compliance., • Ensure that staff performance and expertise are sufficient to meet all compliance and reporting requirements for all NYC properties., • Provide supervision to Housing Stability Specialist and/or Housing Stability Assistant., • Monitor staff training and ensure staff completes required training(s)., • Responsible for monitoring and approving time sheets of all team members., • Tracking and approval of vacation requests and ensuring coverage at building sites., • Conduct onsite inspection of leasing files and work with staff to implement corrective action plans., • Ensure Leasing team members comply with agency’s policies and procedures., • Accountable for deliverables related to vacancies, lease renewals, and arrears., • Other job-related functions, as assigned. Required Education and Experience: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Bachelor's degree from an accredited school., • Associate degree from an accredited school with minimum 5 years of related experience is required., • Minimum of 2 to 3 years of experience providing direct service to one or more of the following populations: persons living with AIDS /HIV, formerly and chronically homeless persons and families, young adults aged out of foster care, persons with mental illness, persons with substance use disorder, or medical conditions., • Working knowledge of Low-Income Housing Tax Credits and Section 8 program guidelines., • Supervisory experience of 2 years or more. Skills: • Ability to supervise multiple staff members., • Ability to interact and effectively communicate with all levels of staff and management both orally and in writing., • Ability to supervise a diverse group of individuals and follow Equal Employment Opportunity guidelines., • Excellent writing and analytical skills., • Detail oriented and excellent organizational skills, • Solutions focused., • Excellent organizational skills and follow-up., • Systems oriented, • Must be flexible and able to work both independently and as part of a team. Preferred Experience: • Knowledge of HIV/AIDS, mental health, substance use or chronically homeless population., • Supervisory experience., • Prior experience working in supportive housing or shelter. Supervisory Responsibility: Depending on the portfolio assigned, this position oversees Housing Stability Specialist(s). Work Environment: This job operates in a supportive housing site and works with a population who experiences mental illness, addiction, disability, HIV, and other chronic illnesses. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs and/ or kneel. They must also use their hands to type, handle, or feel. The employee is frequently required to talk or hear and must occasionally lift and/or move up to 5 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. .

Job Description About ARCHIMED ARCHIMED is a global investment firm focused exclusively on healthcare. Since 2014, the firm has raised roughly €8 billion across its main funds and operates from Lyon, New York, Singapore, and Tokyo. We back growth and buyouts across healthcare subsectors, with flexible checks from €10 million to €1 billion and a track record of top-decile performance for fully deployed funds. Role Purpose Cut through noise so operators can build. Your job is to make the people systems simple, humane, and repeatable. When a plant is busy or a lab is stretched, you help managers hire well, give clear feedback, stay compliant, and keep payroll and benefits precise. When needed, you support executive searches with the same clarity: define the need, design the scorecard, move with integrity. Responsibilities • Recruitment and onboarding, • Run full cycle recruiting for non-executive roles: spec, sourcing, screening, slate, references, offers., • Put basics in place for every search: intake notes, scorecards, interview guides, a first slate in 10 business days., • Coordinate onboarding end to end with managers and IT; confirm day-one readiness, • HR business partnership, • Translate company goals into a 90-day people plan with owners, dates, and five simple metrics., • Coach managers on headcount, feedback, career steps, and team communication., • Review progress with operators monthly; adjust without drama., • Performance management, • Launch or improve performance and feedback cycles, finish on time., • Calibrate fairly, document decisions, and track what changes in behavior the next quarter., • Employee relations and compliance, • Triage issues with judgment and documentation. Protect confidentiality., • Keep handbooks and policies current and communicated., • Manage exits cleanly, including reporting and learnings for managers., • Payroll and benefits, • Ensure accurate and timely payroll, including bonus and commission runs., • Handle annual benefits renewals with brokers; publish clear employee communications., • Answer benefits and pay questions within two business days., • Training and manager enablement, • Drive completion of required compliance training., • Build short manager toolkits and SOP one-pagers that people actually use., • Executive search support, • Required, • Bachelor’s degree in Human Resources, Business, Industrial/Organizational Psychology, or a related field., • 3 to 5 years in an HR Generalist, HRBP, or People Operations role in fast-changing settings., • Hands-on experience across recruiting coordination, onboarding, performance cycles, employee relations triage, payroll inputs, and benefits administration., • Strong HRIS and ATS proficiency; solid Excel or Google Sheets skills for audits and simple dashboards., • Preferred, • Experience in PE-backed, multi-site, healthcare, life sciences, or manufacturing environments., • Direct ownership of payroll processing and annual benefits renewals with brokers., • Prior work drafting handbooks, policies, and manager FAQs., • Two week summer shutdown, • End of year shutdown, • Full healthcare benefits paid for by ARCHIMED, • Friday Team lunches, • Travel to France

Job Description West Side Federation for Senior and Supportive Housing, Inc. Borinquen Court Job Description: Income Certification Specialist (Affordable Housing) West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a non-profit organization that was formed in 1976 to create housing that would meet the diverse needs of older people and persons living with special needs. Since 1980, WSFSSH has renovated or built 26 buildings comprising close to 2,000 units of housing in Manhattan and the Bronx, serving over 2,000 people. WSFSSH is seeking a motivated and dedicated Income Certification Specialist for a campus of 3 buildings consisting of 320 units in the Mott Haven neighborhood of the Bronx. The successful candidate must be experienced in the day to day process of completing HUD and LIHTC certifications. The ideal candidate will be well organized and have an instinctive ability to pay attention to details. The candidate must be self-motivated, work independently and be eager and willing to participate in a team environment. Candidate must have impeccable customer service skills, strong verbal and written communication skills and a professional demeanor at all times. Duties include maintaining all aspects of the campus’ waiting lists, conducting interviews for new applicants as well as existing residents, seeing the certification process through to completion, and maintaining the site’s HUD & LIHTC resident files ensuring compliance with federal, state and local housing agencies. This position will report directly to the site’s Senior Property Manager. Job Responsibilities: • Process HUD/NYCHA Project Based Section 8, LIHTC and HOME initial, interim and annual certifications, move-outs, unit transfers, gross rent changes and lease renewals ensuring all are completed accurately and in a timely manner., • Consistently follow up with applicants, residents and/or 3rd parties to obtain required eligibility/program documentation within required time frames., • Manage and maintain the site’s waiting lists to ensure current list of interested qualified tenants is up to date to fill vacancies in a timely manner; purge wait lists in accordance with HUD’s wait list management and tenant selection regulations for housing., • Prepare for MOR reviews, LIHTC and HOME tenant file audits., • Prepare responses to MOR reviews, LIHTC and HOME tenant file audits to ensure close-out., • Maintain and prepare all resident files to ensure that they are audit ready at all times., • Prepare investor reporting documents as required., • College Degree preferred., • Minimum 3‐5 years in affordable housing compliance experience in HUD Project Based Section 8, LIHTC, and HOME programs is required., • Working knowledge of HUD Rules and Guidelines (4350.3 Rev.1 Change 4) and HUD reporting requirements is required., • Certified Occupancy Specialist (COS) or Assisted Housing Manager (AHM) or equal designation required., • NY State Notary Public or must receive NY State Notary Public within the first 3 months of employment., • Proficiency in using property management software, preferably OneSite and/or Yardi, preferred., • Administrative Skills ‐ General office duties, writing letters, preparing reports, interpreting policies and procedures, proficiency in office equipment., • Communication/Language Skills – ability to effectively communicate (written and oral) with all levels of employees, outside agencies and manage large volumes of correspondence; ability to proofread documents; ability to interpret HUD manuals., • Computer Skills ‐ Adobe Acrobat, Excel, Word, Outlook, Internet, OneSite., • Coordinating Skills ‐ Ability to prioritize and schedule multiple projects simultaneously; ability to effectively organize records/files. Interested applicants should send 1) a cover letter, and 2) a resume by email to . Please indicate ‘Certified Occupancy Specialist’ in the subject line of your email. The cover letter should provide the applicant’s salary requirements. Only those applicants under consideration will be contacted. If you are not contacted for this position, please accept our sincere thanks and appreciation for your interest. For more information about WSFSSH, please visit . Powered by JazzHR tJ2TFwpX5B

Job Description Intro M0 is a stablecoin platform for builders. With M0, developers can create their stablecoins in minutes by extending $M - M0's superior digital-dollar building block, and customize attributes such as branding, compliance behaviors, and yield distribution mechanics. By extending $M into their own stablecoin, businesses can monetize their digital dollar use cases and maintain control over their money tech stack, while not being burdened by operational heavy-lifting. M0 is seeking an experienced paralegal who will strengthen its corporate governance practices across its family of entities globally and be a key player in building the Legal team's operational processes. This isn't a traditional paralegal role. We're looking for a builder and an operator to own core functions, from corporate governance to the legal tech stack, and shape the operational systems that will ensure our team operates with world-class efficiency and quality. About Our Team Our Legal team manages the legal affairs of certain actors in the M0 ecosystem. These include the M0 Foundation in Switzerland, the M0 labs located in the Cayman Islands and Germany, and other entities. We collaborate across M0 to accelerate the business, shape technical development, advance corporate and protocol governance, and ensure regulatory compliance in areas such as securities, AML/CFT, sanctions, consumer protection, and intellectual property. Our team holds itself to a standard of uncompromising service delivery, emphasizing modern tech-enabled practice. This commitment is expressed in our shared values: • Autonomy. We are each builders, responsible for the processes that will keep our respective functional areas running efficiently—especially by aggressively incorporating the latest technology., • Composure. People rely on us. We work hard to deserve their trust by always being prepared and being the cool heads that help navigate challenging situations., • Connectedness. We seek opportunities to build genuine relationships across M0 and the industry, so that we can be responsive and resilient as circumstances evolve., • Foresight. We have a knack for keeping our heads up to see what's on the horizon, so that we have time to develop carefully considered strategies and plans. Reporting to the General Counsel, you will lead and own day-to-day operations and workflows related to general corporate governance and entity management. You will also design the processes, workflows, and resources to increase overall team efficiency in matters such as contract review and request intake. This role requires a proactive individual with exceptional organizational skills and the ability to manage complex projects. It is a great opportunity for a candidate who has a strong grounding in corporate legal practice and wants to grow their legal operations skillset in a tech-forward, cutting-edge environment. What You'll Do • Own our corporate governance engine: Build and manage day-to-day operations and workflows related to general corporate records and governance, including entity formation, dissolutions, D&O tracking, beneficial ownership information, organizational changes, and annual reports and other statutory filings across several jurisdictions., • Quarterback strategic transactions: Provide support on strategic transactions and any fundraise initiatives, including diligence and closing mechanics., • Run Board operations: Coordinate and help prepare Board meeting materials, including drafting memos, minutes, and resolutions., • Build a scalable CMS: Oversee our contract management lifecycle, including maintaining a playbook and standard templates (NDAs and contracts) and tracking renewals., • Design the Legal front door: Design and implement a Legal team request intake flow to support reliable, efficient and consistent service delivery., • Architect our Legal tech stack: Vet new technologies to improve our knowledge management and processes, drive support for them, and implement them., • Optimize firm partnerships: Manage our financial relationships with external law firms, driving value and efficiency., • A Corporate Legal Expert. You have a strong foundation in general corporate matters and governance, including knowledge of corporate, entity management, and investment terminology and principles., • An Operator and a Builder. You are highly organized, obsessed with getting the details right, and have a proven ability to design and run a process from start to finish., • A Clear, Concise Communicator. You can articulate complex issues clearly and concisely, whether on Slack, in emails, or in formal documents., • A Tech-Forward Systems Thinker. You love using technology solutions to scale a team's processes. You are comfortable with GSuite, Microsoft Office, and other tech SaaS tools (such as Slack, AirTable, etc.)., • Discreet and Trustworthy. You can maintain strict confidentiality of sensitive information., • B.A. or equivalent (e.g., paralegal certificate), • Experience in product management or technical program management is a significant plus., • Experience with entity management tools and workflows., • Familiarity with legal issues in the crypto/DeFi ecosystem, in particular around organizational structure and management in the context of a decentralized protocol., • Experience creating and maintaining compliance documentation and procedures, as well as supporting litigation via document collections and productions., • Global team and flexibility: Join a truly global team with the flexibility to work remotely, though with preference to work in our main hub in NYC., • Health and wellness: Enjoy comprehensive healthcare insurance coverage as well as a wellbeing allowance and gym membership to support your physical and mental health., • Customizable IT setup: Tailor your workspace with access to top-notch IT equipment., • Professional development: Benefit from an annual development budget to enhance your skills and grow professionally, including opportunities to participate in conferences and on-site company events worldwide.

Job Description MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW The Paralegal for Risk Management will be responsible for providing administrative and office support to the Executive Vice President/Chief Legal Officer, Executive Deputy Counsel, Deputy Counsel for Litigation, Corporate Compliance Officer, with a focus on working with the Corporate Risk Manager. The candidate will have excellent interpersonal and social skills, while remaining flexible and easily adaptable to changing priorities. KEY ESSENTIAL FUNCTIONS • Assist in editing Legal Documents assigned by Chief Legal Officer and Deputies, • Assist in the completion of the following requests for all entities:, • Retrieval and coordination of Video footage access., • Processing Subpoenas, • Assist in the maintenance of incident tracking, • Conduct internal reviews of Convercent for incident reporting., • Monitor and update risk-related spreadsheets (e.g., claims, litigation, insurance renewals)., • Help compile data for risk assessments and audits., • Track and follow up on outstanding risk-related tasks and deadlines., • Work closely with the finance department to Complete Check Requests for OLA, • Payment of OLA services and invoices from insurance companies/brokers, • Track requests given to Finance Department, • Ensure all vendors receive payments within 60-90 days, • Create and maintain spreadsheets that keep track of legal matters (including claims/litigation), • Request and manage certificates of insurance for vendors and contractors., • Assist with coordinating risk management initiatives, including but not limited to, • Support the preparation and submission of insurance applications and renewals, • Staff trainings/ Site inspections, • Boiler inspections, • Vehicle Tracking/GPS devices, • Loss control with insurance companies, • Liaise with insurance brokers and carriers regarding claims and policy updates., • Receive and scan all documentation served to OLA office., • Manage incoming and outgoing communications, maintain accurate messages and disseminate same, maintain schedules for OLA, • Develop and maintain a filing system for Chief Legal Officer, Deputies and Risk Manager as necessary, • Operational Risk Support, • Assist in organizing and documenting site inspections, vehicle tracking, and loss control initiatives., • Help coordinate staff training sessions on risk awareness and mitigation., • High School Diploma or GED required., • Minimum of one year of experience in a legal or administrative support role preferred., • Ability to use business acumen to exercise good judgment and decision-making., • Ability to deal with sensitive issues with diplomacy and discretion., • Proven experience as an administrative assistant and/or paralegal., • Knowledge of office management systems and procedures., • Proficiency in MS Office Suite (MS Office, MS Excel and MS PowerPoint)., • Must be able to multitask with strong time management and organization skills., • Excellent interpersonal skills and able to communicate both verbally and in written form., • Commitment to cultural diversity and sensitivity. Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job Description Title: Director of Sales Position Summary The Director of Sales is responsible for representing the Leadpoint brand across the recycling and hauling industries and achieving revenue targets through the acquisition of new accounts within an assigned region. This position drives growth by identifying and cultivating prospective clients, managing the entire sales cycle, and ensuring exceptional customer satisfaction and loyalty across both new and existing accounts. This key member of the sales team plays a critical role in prospect outreach, lead generation, proposal development, pricing, and participation in industry events and tradeshows. The role also supports existing customers as needed and maintains accurate records in Salesforce. Reporting directly to the Vice President of Business Development, the Director of Sales must be highly results-oriented and demonstrate a strong sense of urgency, professionalism, and integrity. Key Responsibilities · Partner with sales and marketing to execute lead generation strategies (LinkedIn, industry databases, outreach campaigns, etc.). · Initiate communications, conduct site visits, and follow up to move prospects through the sales cycle. · Attend industry tradeshows, customer events, and other networking opportunities to generate new leads and accounts. · Build and maintain target lists in Salesforce; ensure data integrity, communication logs, and document uploads for all accounts. ·Collaborate with Operations and VP of Business Development on contract renewals and updates for existing customers. · Collaborate with operations and Director of Sales on contract renewals and updates for existing customers. · Prepare wage analyses, pricing models, and sales proposals for new and existing clients. · Represent the Leadpoint brand professionally across all customer interactions and industry events. · Support administrative, operations, and sales functions as needed to meet company goals. · Foster long-term relationships with customers and prospects, reinforcing Leadpoint’s value proposition and ensuring ongoing loyalty. Additional Responsibilities Specific to Hauling / On-Route Support · Develop and maintain relationships with hauling companies, municipal collection departments, and independent haulers. · Identify opportunities to provide Leadpoint driver-helper crews and other on-route support solutions. · Understand collection route structures, schedules, safety requirements, and driver-helper staffing models to accurately scope proposals. · Coordinate with the Vice President of Operations and Operations Directors to ensure smooth start-ups and high service levels for hauling clients. · Stay informed on federal, state, and local regulations affecting hauling operations (DOT, OSHA, living wage ordinances, etc.). Work Environment This position operates in a professional and collaborative environment with frequent customer-facing interactions. Standard office equipment and integrated systems are used, including Avionte, Salesforce, and Microsoft Office Suite. Physical Demands · Strong communication and listening skills are essential. · Frequent standing, walking, sitting, and stairwell climbing during site visits. · Occasional lifting of up to 10 pounds, and up to 25 pounds on rare occasions. Work Hours and Travel · Full-time, Monday through Friday, 8:00 a.m. to 5:00 p.m. · Up to 60% travel is required; evenings and weekends may be necessary for tradeshows, site visits, and customer events. Required Qualifications · High school diploma or equivalent; additional education in business or related fields preferred. · Minimum 3 years of sales or operational experience in the waste, recycling, polymer, or hauling/on-route support industry (required). · Demonstrated success in business development, lead generation, and account management. · Familiarity with collection route operations, driver-helper staffing, safety standards, and labor cost modeling for hauling operations. · Excellent customer service, written, and verbal communication skills. · High level of professionalism, self-initiative, and sound decision-making. · Strong organizational and time management skills. · Proficiency in Microsoft Office Suite and related business systems. · Ability to collaborate effectively with operations, safety, and compliance teams to deliver start-ups and ongoing service for hauling clients. Preferred / Ideal Candidate Profile · Established, active relationships within the waste, recycling, and hauling industries that can be leveraged to accelerate Leadpoint’s growth. · Proven track record of opening new accounts quickly through industry connections and consultative selling. · Familiarity with the unique staffing and operational challenges of both MRF and hauling operations. Equal Opportunity Employer We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. About Leadpoint Business Services: Leadpoint works with recycling companies across the U.S. as an operating partner. We provide full-time work teams, consulting, and technology that helps recycling plants control costs, advance performance and mitigate risk. Founded in 2000, Leadpoint is recognized as the recycling industry’s leading operating partner. This is a safety sensitive position for which impairment while working presents substantial risk of injury so the company will be testing for THC. Company DescriptionAt Leadpoint, we put people to work in recycling jobs. This growing industry has interesting work and an opportunity to learn new skills. Recycling jobs from Leadpoint offer the potential for advancement, relocation, and leadership opportunities for people who are willing to work hard. We employ full-time teams of recycling employees and embed them in our customers’ recycling plants – or MRFs – across the country. You’ll work as part of a team, under a Leadpoint onsite manager. Leadpoint will treat you with respect, pay you well and keep you safe. A job with Leadpoint is a job you can stick with. We've been the leaders in high-performance work teams since 1994.At Leadpoint, we put people to work in recycling jobs. This growing industry has interesting work and an opportunity to learn new skills. Recycling jobs from Leadpoint offer the potential for advancement, relocation, and leadership opportunities for people who are willing to work hard.\r\n\r\nWe employ full-time teams of recycling employees and embed them in our customers’ recycling plants – or MRFs – across the country. You’ll work as part of a team, under a Leadpoint onsite manager.\r\n\r\nLeadpoint will treat you with respect, pay you well and keep you safe. A job with Leadpoint is a job you can stick with.\r\n\r\nWe've been the leaders in high-performance work teams since 1994.

Job Description DEPARTMENT: Entertainment Group & Corporate Group SCHEDULE/STATUS: Monday – Friday, 10AM to 6PM, 4 days in office (hybrid), with overtime flexibility, Full-Time/Non-Exempt SUPERVISOR: Entertainment Partners & Corporate Partners LOCATION: New York City SALARY: The salary for this position is $70,000 – 80,000, plus overtime. SUMMARY Founded more than 40 years ago as a boutique law firm servicing the entertainment and arts communities, Frankfurt Kurnit Klein & Selz provides the highest quality legal services to clients in a wide range of industries and disciplines worldwide. The firm leads practices in advertising, charitable organizations, corporate & finance, entertainment, estate planning, intellectual property, litigation, professional responsibility, technology, and other areas. Frankfurt Kurnit Klein & Selz has offices in Los Angeles and New York City. Our Entertainment Group represents clients in the motion picture, television, theatre, news, podcast, radio, fashion and music industries, including actors, writers, directors, producers, radio, television and podcast personalities, playwrights, composers, musicians, comedians, models, and designers. Our Corporate Group represents emerging and established companies, entrepreneurs, business owners, buyers, sellers, investors, consultants, bankers, finders, franchisors, franchisees, exempt organizations, and creative talent in the media, entertainment, advertising, fashion, information technology and innovation industries. We are seeking a transactional paralegal to help support both the Entertainment Group and the Corporate Group. The paralegal will work closely with partners, counsel, and associates in negotiating and closing mergers and acquisitions, film finance and motion picture distribution transactions, equity and debt financings, as well as agreements for actors, writers, directors, and producers in the motion picture and television industries. This position affords a unique opportunity to become an integral part of an internationally recognized law firm and to work with top attorneys in their respective field. PRIMARY JOB FUNCTIONS • Prepare checklists for debt and equity financings, loan and M&A closings;, • Review chain of title documents;, • Prepare and file security documents;, • Prepare filings with the US Copyright Office;, • Order and review UCC and lien searches;, • Assist with the formation of limited liability companies and corporations;, • Draft and file corporate formation documents and qualification documents;, • Assist with stock issuances, including preparing stock certificates;, • File merger certificates and other statutory documents with state agencies;, • Assist with Form D and Blue Sky filings;, • Set up and maintain capitalization tables on electronic cap table management platforms;, • Assist with the creation of equity plans and the issuance of stock options through electronic equity management platforms;, • Assist in preparing disclosure schedules;, • Drafting board and stockholder written consents and resolutions;, • Assist with NY publication requirement for LLCs;, • Maintain corporate minute books and stock ledgers;, • Maintain records of officer and director appointments;, • Manage filing deadlines for annual reports, franchise tax filings, and registered agent renewals;, • Collect, organize and compile signature pages for closings;, • Draft ancillary loan and M&A closing documents, such as secretary certificates and officer certificates;, • Organize and maintain virtual data rooms for due diligence, and assist with organizing diligence materials for attorney review;, • Perform basic diligence review (e.g., reviewing minute books, identifying missing documents);, • Revise agreements based on attorney instructions;, • Work with attorneys throughout contract negotiations;, • Draft transmittal letters and other correspondence;, • Research union and guild rules and tax credit incentives;, • Obtain EIN’s from the IRS;, • Create closing binders;, • Draft and revise various types of contracts;, • Assist the corporate paralegal with mandatory filings; and, • Perform other related duties as assigned. SPECIFIC SKILLS, KNOWLEDGE AND ABILITIES REQUIRED • Excellent verbal/written communication skills;, • Exceptional organizational skills;, • Strong and resourceful (online) research skills;, • Detail-oriented;, • Ability to balance many tasks and work within deadlines; and, • Ability to work autonomously and as part of a team. EDUCATION AND EXPERIENCE • Bachelor’s degree required., • Minimum two (2) years of experience as a paralegal at a law firm, production company or studio., • Proficiency with Microsoft Office. Frankfurt Kurnit Klein & Selz offers eligible employees a comprehensive range of benefits, including medical, dental, vision care, life insurance, disability insurance, commuter benefits, flexible spending and retirement plans. To apply: Direct applicants may apply to this position by clicking “Apply” below or on the upper right side on this posting. Your submission must include a resume and cover letter addressed to the hiring manager. If you have any questions about this position, you may contact Human Resources by sending an email to . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements. The duties and responsibilities may change at any time with or without notice. Frankfurt Kurnit Klein & Selz is committed to providing a diverse work environment free from harassment and discrimination, in which all individuals are treated with respect and dignity. The Firm is an equal opportunity employer committed to recruiting the most qualified employees and providing them with equal opportunity for advancement in all aspects of employment. All human resources actions are administered in a manner which will not discriminate against any persons on the basis of age, race, sex, color, creed, religion, national origin, disability, sexual orientation, gender identity, gender expression, marital status, genetic predisposition or carrier status, veteran status, or any other characteristic or trait protected by Federal, State or local law. The Firm prohibits and will not tolerate any such discrimination or harassment. Further, it is our policy to provide reasonable accommodations to people with disabilities who request such accommodation, consistent with the requirements of the Americans with Disabilities Act.

Job DescriptionAssistant Studio Manager - Full Time Orangetheory Fitness is a trendsetting franchise fitness organization with 1,200+ locations open in the US and Canada and 550+ new fitness studios under development nationally and internationally. We are currently seeking a dynamic Assistant Studio Manager (ASM) to be a part of our Studio Leadership Team. The ASM will assist the Studio Manager and Head Coach in managing the daily business operations, staff development, and drive the overarching theme of #Morelife for our members. So what does an awesome Orangetheory Fitness employee look like? They are: • Passionate about fitness and helping others achieve their fitness goals, • Strong leadership ability with the drive to motivate and mentor others, • Outgoing and energetic seeking to expand their sales career in the fitness industry, • Someone who enjoys teamwork and wants to be a part of a world-class fitness company, • Enthusiastic about changing peoples lives through fitness and community, • Interested in further development of their professional skills in sales, marketing, lead generation, social media, building and retaining clients, and growing a businessResponsibilities include (but not limited to);, • Work collaboratively with Studio Manager and Sales team to improve the studios overall effectiveness and efficiency, • Maintain a safe and clean studio, • Conduct telephone inquiries/follow-up calls and customer care calls, • Assist with proper onboarding of all OTF clients, • Take responsibility to ensure superior customer service, • Help manage and participate in events including marketing events, • Motivate the Sales Associate team in achieving membership sales goals, • Provide oversight of the sales team, • Assist with the hiring, onboarding and training of all studio staff, • Drive the Studios daily, weekly, and monthly membership goals, • Measure key performance sales indicators for the fitness studio, including package offerings, memberships renewals, retail and concession sales, and maximizing workout trafficAt Orangetheory Fitness, you will participate in the operation and success of a fast-paced fitness studio, and build relationships with Orangetheory Fitness members and the community in order to help maintain and build a strong member base. You will also be responsible for providing studio members with a best in class customer experience. What we look (requirements) for in an Assistant Studio Manager: • Have an Associate's degree and functional computer skills, • Love helping clients achieve goals and possess excellent customer service skills, • Are a fitness-minded professional with 2-years of experience working in a sales quota environment, • Are interested in further development of your professional skills sets- sales, marketing, lead generation, social media, building and retaining clients, growing a business, • Can (truly) multi-task and stay organized in a fast-paced environment, • Practice positive, motivating and effective interpersonal communication skills, • Demonstrate the desire to lead employees and motivate teams, • Have the flexibility to work retail hours- days, nights, weekends, and holidays as needed, • We strongly recommend participating in 1-2 OTF classes per week to have some fun and be able to effectively describe the workout to prospective clients., • Ability to manage difficult or emotional customer and employee situations., • Attend all relevant OTF training programs, • Company Benefits & Perks: Benefits are very important to us. We are constantly looking for ways to increase our benefit package to attract and retain top candidates., • Health Insurance plans available for eligible employeesFlexible schedules WORKOUT FOR FREE! Fitness casual dress-code Passionate, collaborative work environment Ongoing sales training and development Participation in studio performance-based bonus program Still with us? Please submit your resume and cover letter stating why this is the position for you! Wages: hourly + commission AAP/EEO STATEMENT Orangetheory Fitness provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated. Job Types: Full-time + Commission Salary: $18+ /hour Experience: • sales: 1 year (Preferred), • Customer Service: 1 year (Preferred)Education:, • Associates Degree or Higher (Required)Location:, • Brooklyn, New York, NY (Preferred)Shifts:, • Morning (Preferred), • Mid-Day (Preferred), • Evening (Preferred)Hours per Week:, • 34-40 (Required)Additional Compensation:, • Commission, • Bonuses, • Store DiscountsWork Location:, • One locationHours per week:, • 30-39Paid Training:, • YesManagement:, • ManagerSchedule:, • Monday to Friday, • Holidays required, • Day shift, • Night shift, • Weekends requiredJob Type: Full-time Pay: $20.00 per hour Pay may depend on skills and/or qualifications

Job Description Mirage is the leading AI short-form video company. We’re building full-stack foundation models and products that redefine video creation, production and editing. Over 20 million creators and businesses use Mirage’s products to reach their full creative and commercial potential. We are a rapidly growing team of ambitious, experienced, and devoted engineers, researchers, designers, marketers, and operators based in NYC. As an early member of our team, you’ll have an opportunity to have an outsized impact on our products and our company's culture. Our Products Captions Mirage Studio Our Technology AI Research @ Mirage Mirage Model Announcement Seeing Voices (white-paper) Press Coverage TechCrunch Lenny’s Podcast Forbes AI 50 Fast Company Our Investors We’re very fortunate to have some the best investors and entrepreneurs backing us, including Index Ventures, Kleiner Perkins, Sequoia Capital, Andreessen Horowitz, Uncommon Projects, Kevin Systrom, Mike Krieger, Lenny Rachitsky, Antoine Martin, Julie Zhuo, Ben Rubin, Jaren Glover, SVAngel, 20VC, Ludlow Ventures, Chapter One, and more. ** Please note that all of our roles will require you to be in-person at our NYC HQ (located in Union Square) We do not work with third-party recruiting agencies, please do not contact us** About the role: We’re seeking an experienced and strategic Senior Account Manager to be the founding member of our Account Management function. In this role, you’ll serve as a trusted advisor to a portfolio of customers, driving long-term success, retention, and revenue growth. You’ll own relationships, align our platform with evolving customer priorities, and collaborate cross-functionally to deliver measurable business impact. This is a high-visibility, high-impact role where your leadership will directly shape both customer outcomes and the future of our post-sales process. Key Responsibilities: * Build and expand executive-level relationships across a diverse portfolio of accounts, cultivating champions and influencing stakeholders to drive long-term growth. * Lead renewals, negotiate complex agreements, and identify opportunities for expansion to consistently exceed revenue and retention goals. * Develop strategies that accelerate adoption, deepen engagement, and deliver measurable business outcomes across post-sales accounts. * Act as a trusted advisor by aligning our platform with evolving customer priorities and industry trends to maximize sustained value. * Design scalable enablement programs and best practices that increase customer fluency and impact. * Partner with cross-functional teams to deliver seamless, differentiated customer experiences. * Represent the voice of the customer to shape product roadmap and go-to-market strategy. Requirements: * 7+ years of experience in Account Management or a strategic customer-facing sales role within B2B SaaS or technology. * Proven success managing a diverse portfolio of accounts, tailoring engagement to business size and complexity. * Strong track record of renewals, expansions, and sustained account growth. * Trusted advisor with the ability to influence stakeholders at all levels and deliver measurable business outcomes. * Skilled at balancing strategic, high-touch partnership with scalable, programmatic approaches in fast-paced environments. * Exceptional communicator with strong negotiation skills and executive presence. * Data-driven and strategic, adept at translating insights into scalable account growth strategies. Benefits: * Comprehensive medical, dental, and vision plans * 401K with employer match * Commuter Benefits * Catered lunch multiple days per week * Dinner stipend every night if you're working late and want a bite! * Grubhub subscription * Health & Wellness Perks (Talkspace, Kindbody, One Medical subscription, HealthAdvocate, Teladoc) * Multiple team offsites per year with team events every month * Generous PTO policy Captions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please note benefits apply to full time employees only. Compensation Range: $150K - $190K

Job DescriptionFounding Account Manager At Starbridge, our mission is to catalyze a new era of public‑private partnerships in the $1.5T State, Local, and Education (SLED) market. We build tools that help companies identify early buying signals — from job changes to board meeting mentions — and reach the right person at the right time. The Opportunity We’re hiring a Founding Account Manager to own the renewal, expansion, and upsell components of our revenue engine. You’ll be the strategic partner for our enterprise clients, ensuring they maximize value from the Starbridge platform while driving sustainable growth through best-in-class net revenue retention. This role combines executive relationship management with hands-on customer success, making you a critical driver of our scaling B2B SaaS business. What You’ll Do * Own our revenue retention: Drive renewals, expansions, and upsells across our entire customer base with net revenue retention as your north star KPI * Lead executive relationships: Serve as the day-to-day strategic partner for enterprise clients, building trust and alignment at the C-suite level * Conduct quarterly business reviews: Facilitate strategic sessions that align customer objectives with Starbridge’s platform capabilities and roadmap * Partner cross-functionally: Work closely with Customer Success Managers to ensure seamless customer experiences and identify growth opportunities * Drive strategic alignment: Ensure our customers’ go-to-market strategies are optimally supported by Starbridge’s evolving platform Why You’ll Love This Role * Founding impact: Shape the customer success and revenue operations playbook at a fast-growing startup * Executive presence: Lead strategic conversations with senior leaders in a $1.5T market * AI-powered growth: Work at the intersection of artificial intelligence and go-to-market innovation * Ownership: Own a critical revenue lever with direct impact on company growth and trajectory You Might Be a Good Fit If You: * Have proven CSM or Account Management success: You’ve owned renewals and upsells in previous roles, ideally at a B2B SaaS company, with a track record of exceeding NRR targets * Command executive presence: You can walk into a room of senior executives and lead strategic discussions with confidence and credibility * Are fascinated by AI’s GTM impact: You understand how artificial intelligence is transforming sales and marketing, and you’re excited to be part of that evolution * Thrive in ambiguity: As a founding hire, you’re comfortable building processes from the ground up and wearing multiple hats * Have relevant market experience: Bonus points for experience in government, education, or public sector sales Why Join Starbridge * Ownership: You’ll define the playbook for customer success and revenue growth at a scaling startup * Market opportunity: Work in an underpenetrated $1.5T market with massive growth potential * Trajectory: We’re seeing real traction and scaling fast—help us turn that momentum into sustainable revenue growth * Team: You’ll work with sharp, low-ego teammates who care deeply about craft and making an impact * Mission: Help modern companies unlock the massive public sector opportunity with better intelligence About Starbridge At Starbridge, our mission is to catalyze a new era of public‑private partnerships in the $1.5T State, Local, and Education (SLED) market. We build tools that help companies identify early buying signals — from job changes to board meeting mentions — and reach the right person at the right time. Benefits include: * Competitive salary + early-stage equity * NYC office with snacks + free lunch * Health, dental, and vision insurance * Unlimited PTO * Regular offsites (NYC + beyond) If you want to own revenue growth at a fast-scaling company and help unlock the public sector for modern businesses, we’d love to hear from you. Compensation Range: $150K - $200K

Job Description Akur8 is a young, dynamic, fast growing Insurtech scale-up that is transforming insurance pricing and reserving with transparent machine learning. Our SaaS platform leverages the power of transparent machine learning and predictive analytics to inject game-changing speed, performance and reliability into insurers’ pricing and reserving processes. Powered by skilled R&D, Product & Actuarial teams we’ve developed unique AI algorithms that automate the insurance pricing and reserving in an unprecedented manner. This results in a pricing solution that enables insurance companies to model risks 10 times faster with greater predictive power than traditional methods, whilst including next-generation reserving features, offering an end-to-end platform that anticipates and accounts for future claims. Akur8 has already been selected: * In CB Insights Top 50 World Insurtech Companies 2024 * In Insurtech Global’s Top 100 AIFinTech list 2024 * In Fintech Global’s Top 100 AIFinTech list 2024 * In CNBC’s World Top 150 Insurtech Companies 2024 With 42 nationalities on our team and offices in 8 major global cities, Akur8’s solution is international by design, serving over 320 clients across 4 continents, and focusing on mature markets to drive faster growth. To learn more about Akur8, and what we do, click here. Akur8 is, in all senses of the term, an equal opportunities employer. Akur8 puts diversity, equality and inclusion at the heart of its values. We examine all applications based on equal skills and applying the principles of non-discrimination. As Akur8 continues to expand, we’re looking for an Account Manager with a strong expertise in account management or other types of client facing roles to help continue our growth in North America with a focus on developing our existing book of business through upsell and cross-sell opportunities. You’ll join the North America sales team, whose mission it is to drive revenue growth for Akur8 in North America. You will be accountable for net new recurring revenue on your list of accounts and for renewing existing revenue. Your main responsibility/ies shall be to manage an existing book of business, including renewals and upsell opportunities, and you can expect to contribute to our continuing success by: * Securing 100% client retention through successful renewals * Increasing revenues through upsell and cross-sell opportunities * Ensuring client satisfaction and long term growth with Akur8 * Owning a revenue target that will directly contribute to the North America and company revenue objectives. As an Account Manager, your typical set of missions include: * Act as the primary point of contact for a named list of accounts and establish relationships with key decision makers. * Drive renewals and retention, ensuring high customer satisfaction and long-term success. * Lead upsell and cross-sell opportunities to maximize account value - this includes leading the full sell cycle from opportunity identification, pilot management to contract negotiations and signature. * Develop a deep understanding of client needs and collaborate with internal teams to deliver outstanding customer support. * Monitor key account health indicators to mitigate risks and prevent churn. * Maintain accurate records of account activities, using CRM tools and reporting on customer insights. We're looking for motivated individuals with +4 years of experience in sales and a strong interest in technology, eager to grow their skills in SaaS solutions. Ideal candidates have a passion for challenges, new market ventures, fast moving organizations and out of the box thinking. EDUCATIONAL / PROFESSIONAL EXPERIENCE * You have 4+ years of professional experience in account management, partnerships or consulting. * You have worked in a high-growth B2B technology company. * Bachelor’s degree or higher preferred. HARD SKILLS * You have a track record of hitting and achieving quota. * You have proven experience in managing client relationships * You have experience in handling contract negotiations * You know how to build an effective and actionable account business strategy * You are familiar with sales protocols and SaaS company processes, use of CRMs, Slack communication, multi-teams interactions. * You understand how to work with technical teams and navigate a global company. SOFT SKILLS * You are empathetic, humble and trustworthy * You have a capacity for detailed analysis and for converging to detailed and actionable plans * You are flexible and adaptable. You are comfortable dealing with multiple and constantly new topics LANGUAGE SKILLS * Excellent verbal and written communication skills. * Comfortable working in a multicultural and international environment. BONUS SKILLS / EXPERIENCE * Experience working at a SAAS company * Technical fluency on topics such as cloud architecture, API and integration, IT project delivery. * Insurance industry experience IMPORTANT: You must possess an employment status that will allow work from our Montreal or New-York office. For Montréal As a newcomer, you'll be joining a diverse, highly skilled and motivated team, with a strong Tech DNA, colleagues that are eager to share their knowledge and passion. But it’s not all work, you’ll also be part of a dynamic team that enjoys spending time together and having fun. In addition to this, we will provide you with: * Competitive salary + annual bonus * Health insurance , Dental and Vision coverage * Retirement Savings Plans * 25 days of PTO/year * Commuter benefit * Gym membership via ClassPass * IT equipment allowance * Professional development & trainings * Team fun: regular company gatherings and team events * Fun goodies For USA As a newcomer, you'll be joining a diverse, highly skilled and motivated team, with a strong Tech DNA, colleagues that are eager to share their knowledge and passion. But it’s not all work, you’ll also be part of a dynamic team that enjoys spending time together and having fun, including karaoke, team lunches, playing sports as well as the occasional ‘happy hour’. In addition to this, we will provide you with: * Competitive salary + annual bonus * Health insurance , Dental and Vision coverage (including spouse and family coverage) * 401K Company match * Life insurance * Cell Phone & Internet reimbursement * 25 days of PTO/year * Commuter benefit * Gym membership via ClassPass * IT equipment allowance * Professional development & trainings * Team fun: regular company gatherings and team events * Fun goodies Compensation Range: CA$90K - CA$110K

Job DescriptionDescription: About Us At Biz2Credit, we look for individuals who are ready to join a dynamic and innovative fintech company on a mission to change the lending landscape for small businesses. Our values of Collaboration, Responsibility, Empowerment, Disruption, Innovation, and Trust guide everything we do, and our purpose of helping small businesses succeed drives us forward. As a company, we believe that with the right tools and support, small business owners can achieve their dreams, and we're here to make that happen. That's why we're dedicated to developing cutting-edge solutions, like our Biz2X platform, a fully-configurable SaaS solution that leverages artificial intelligence and machine learning to make lending more efficient, effective, and accessible. But we're more than just another FinTech company. We're a team of individuals who bring their unique personalities, backgrounds, and experiences to work every day. We believe that diversity makes us stronger, and that's why we value a culture that is inclusive and supportive. We're looking for people who are excited about the opportunity to make a difference, who want to work in an environment that is both challenging and fun, and who are eager to bring their whole selves to work. So, if you're someone who is eager to join a company that is making a real impact, who values a positive and inclusive workplace culture, and who is ready to be a part of a team that is changing the lending landscape, we want to hear from you. Come join us and be a part of something truly special at Biz2Credit. About the role We’re seeking a driven Account Manager to manage client and strategic partner relationships, drive account performance, and support business growth. This hybrid role blends client success, partnership development, marketing collaboration, and technical coordination within a fast-paced financial technology environment. Key Responsibilities Client & Partner Relationship Management • Serve as the primary point of contact for key clients and partners, managing day-to-day communications, • Nurture existing relationships through regular check-ins, quarterly business reviews (QBRs), and events, • Monitor account and partner performance metrics; identify areas for optimization, • Address and resolve client/partner concerns proactively to ensure long-term success, • Maintain accurate records and touchpoints using CRM tools Account Growth & Business Development • Manage renewals, compliance requests (e.g., SOC2, insurance), and invoicing, • Identify and pursue upsell and expansion opportunities within existing accounts, • Actively research, identify, and establish new lending partnerships to expand market presence, • Present compelling value propositions and negotiate mutually beneficial terms Marketing & Product Enablement • Collaborate with the marketing team to develop targeted campaigns to boost partner and client performance, • Tailor marketing materials based on data insights and partner needs, • Introduce new products and enhancements to clients and partners, providing training and support, • Ensure stakeholders stay informed on platform capabilities and updates Technical Coordination & Support • Partner with implementation and tech teams to resolve service issues and guide clients through onboarding, • Conduct platform demonstrations and provide guidance on use cases and configurations, • Track and report on project progress, client KPIs, and performance benchmarks Requirements: • Bachelor’s degree in Business, Marketing, Finance, or a related field, • 5+ years of experience in client success, partnerships, or account management, • Strong analytical, communication, and relationship-building skills, • Experience working with CRM platforms and SaaS tools, • Experience in financial services or fintech, • Knowledge of compliance and regulatory frameworks (BSA, AML, SOC2, etc.) $100k-$130k

Job Description The Tenant Services Representative performs daily and monthly property-management and tenant-relations tasks to ensure happy tenants, high-level occupancy, efficient collections, organized processes and data systems. Primary Responsibilities * Daily: update Vacancy Sheet i.e., incoming deposits, move-in and move-outs, contact info, etc. * Weekly: verify that online listings are active and up to standard; update listings as needed * Weekly: discuss with Property Manager any slow-moving units, adjust strategy accordingly * Oversee broker communications * Process tenant applications * Oversee tenant communications by phone, email, and online portal chat * Prepare and issue new leases; lease and voucher renewals * Onboarding and offboarding new tenants in Rent Manager * Process maintenance tickets; oversee maintenance-related communications * Post monthly rent charges, issue statements; record and deposit rent checks * Oversee collections and communicate with tenants regarding arrears * Record violations, facilitate resolution and follow status, update records * Coordinate compliance (inspections, filings, registrations, etc.) * Oversee parking rentals and records * Schedule and oversee preventative maintenance

Job Description Alchemy Worx is an award-winning, audience management agency specializing in email, SMS, and paid social marketing for clients ranging from the Fortune 500 to local market players. The agency offers advanced marketing services, utilizing both time-tested and emerging methods and technologies to secure a higher rate of customer engagement and retention. As a performance-driven agency specializing in email, SMS, and CRM for DTC, B2C, and B2B brands, we are growing fast. That’s why we are seeking a highly motivated and experienced Account Manager to join our team. As an Account Manager, you will be responsible for building and maintaining strong client relationships, ensuring client satisfaction, and reporting directly to the VP, Customer Success. You will act as the main point of contact for clients and will collaborate with various internal departments to deliver top service to clients. In this role, there is also an exciting opportunity to help shape the Client & Account Management department and grow the agency. What You’ll Do: • Client Relationship Management, • Serve as the primary point of contact for a portfolio of clients, • Build strong, long-term client relationships and serve as a strategic partner, • Lead client calls, business reviews, and strategic planning sessions, • Own renewals, change orders, and upsell motions (with leadership support), • Liaise with 3rd-party client partners and vendors as needed, • Account & Business Management, • Manage and grow a portfolio of accounts with a focus on retention and expansion, • Monitor and report on account profitability, delivery margin, and scope health, • Track revenue forecasts, renewal timelines, and account pacing, • Collaborate with Strategy to maintain clean reporting on CAC, LTV, ROAS, and other key client KPIs, • Use data to tell a story - translating dashboards and performance summaries into actionable client insights, working with the analytics team, • Project Oversight & Delivery Coordination, • Translate client needs into detailed, actionable briefs for internal teams, • Coordinate across production, creative, analytics, and strategy to ensure on-time, high-quality delivery, • Partner closely with Project Managers and Coordinators to manage timelines and remove roadblocks, • Run weekly stand-ups, internal reviews, and client status calls to keep projects moving forward, • Escalate and mitigate delivery risks, managing expectations when timelines or scopes shift, • Leadership & Internal Enablement, • Mentor and support junior staff (Traffickers, Coordinators), • Contribute to process documentation, client playbooks, and delivery templates, • Champion data fluency across the team—helping others interpret, contextualize, and present metrics, • Bachelor’s degree in Marketing, Business, Communications, or related field, • 5+ years in account management or client services, ideally at a marketing or digital agency, • Strong understanding of lifecycle marketing—email, SMS, paid social, and CRM, • Data acumen: Comfortable interpreting dashboards, using Excel or Google Sheets, and understanding performance metrics (CAC, LTV, etc.), • Experience managing multiple concurrent projects, campaigns, and stakeholder needs, • Excellent communicator—clear, calm, and solutions-oriented in high-pressure situations, • Collaborative mindset with the ability to lead cross-functional efforts without formal authority, • Salary: $90-115k, • Unlimited PTO policy, • Fully covered medical, dental and vision insurance, • 401k with company match If you love building and growing client and agency relationships, you understand the value of personalized account management and you would like to be in a highly-visible and impactful position - we encourage you to apply!