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Job Description TRI-HILL MANAGEMENT, LLC IS GROWING WE ARE SEEKING A NYC ASSOCIATE PROPERTY MANAGER with Strong English and Spanish Languages (written and verbal) TO MANAGE ONGOING RESPONSIBILITIES OF BUILDINGS LOCATED IN MANHATTAN AND THE BRONX. * Must have NYC Property Management experience with understanding of the many local building laws JOIN AN UPBEAT TEAM dedicated to making your career successful! Responsibilities: ● Manage day to day operations of properties. ● Review arrears report and work with PA on tenant follow up efforts. ● Oversee repair and maintenance requests, including coordination with field staff and outside vendors. Oversight of work to guarantee all requests are addressed in a timely and professional manner. ● Coordinate with facilities team and third party vendors to perform maintenance in properties. ● Assist tenants with rent relief program applications as well as subsidy renewals i.e. SCRIE, DRIE and Section 8. ● Review and approve all annual building registrations. ● Work with the Leasing Coordinator on all renewals. ● Respond to tenant calls, messages and emails in a timely fashion. ● Draft, prepare all correspondences in regards to building changes, updates, utility shutdowns and property information. ● Periodic auditing of tenant files. ● Weekly site inspections to ensure compliance with city regulations, local laws and standard operating procedures. ● Review all contracts and insurance certificates for accuracy. ● Coordinate Tenant move-outs, inspect unit and complete security deposit disposition form. Hand off to the Turnover crew. Attend weekly meetings with owners/owners reps. ● Weekly updates on Group Master Tracker. ● Process HPD violation corrections and certifications. ● Attend meetings with L&T attorneys and assist PM’s in legal matters ● Update company shared sheets for the group. OUT? ● Review and approve vendor invoices according to company procedure. ● Participate and contribute to all training and development. ● Stay up to date on new regulations and housing policies. ● Assist with special projects as needed. Qualifications, Characteristics & Other: ● Minimum 2+ years of property management experience Fluent in Spanish and English Languages written and verbal ● Experience with AppFolio or similar management software ● Excellent organizational and time management skills ● Ability to build rapport with tenants ● Ability to multitask and prioritize ● Excellent written and verbal communication skills ● Punctual/Reliable/Professional ● Positive attitude ● Strong attention to detail ● Proactive vs reactive ● Strong overall character Tri-Hill Management, LLC is an Equal Opportunity Employer. We will consider all qualified applicants for employment regardless of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other legally protected status. Annual Salary Range: $70,000 - $80,000 - depending on experience. Paid vacation, sick and federal holidays. Work in the office Mondays - Thursdays and Work From Home on Fridays. Hours 9am - 5pm. Company DescriptionTri-Hill Management, LLC is a full-service real estate investment and services company focused on the acquisition, management, development, and leasing of multifamily, mixed-use, and student housing properties in New York City. Tri-Hill Management, LLC handles all aspects of the ownership process, including hiring their maintenance employees.Tri-Hill Management, LLC is a full-service real estate investment and services company focused on the acquisition, management, development, and leasing of multifamily, mixed-use, and student housing properties in New York City. Tri-Hill Management, LLC handles all aspects of the ownership process, including hiring their maintenance employees.

Job Description Join a dynamic NYC residential and commercial property team with an established real estate group known for quality management and strong community ties. This is an opportunity to directly impact tenant experience, oversee operations, and contribute to the long-term value of residential assets across the East Coast region. Leasing & Property Manager Benefits & Compensation • Competitive salary based on experience, • Health, dental, and vision insurance coverage, • Generous paid time off and recognized holidays, • 401(k) retirement plan with company match, • Opportunities for career advancement and professional development, • Supportive, collaborative team culture Leasing & Property Manager Requirements & Qualifications • 2–5 years of experience in a property management and leasing role in NYC, • Prior experience overseeing residential and commercial properties, including leasing, operations, and vendor relations, • In-depth understanding of property management systems and “best practices”, • Experience managing staff and building strong relationships with tenants, vendors, and contractors, • Willingness to perform occasional property inspections and be accessible for emergency operations as needed Leasing & Property Manager Preferred Background & Skills • NYC Real estate license (per state requirements) strongly preferred, • Bachelor’s degree in business administration or related field, • Familiarity with federal, state, and local property regulations, • Ability to work both independently and in coordination with cross-functional teams Leasing & Property Manager Day-to-Day Responsibilities • Manage day-to-day operations and leasing activities for residential properties throughout the East Coast region, • Conduct property showings, lease agreements, renewals, and support marketing initiatives to maximize occupancy, • Respond promptly to resident inquiries and oversee timely completion of maintenance requests, • Inspect properties, oversee move-in/move-out processes, and ensure units are market-ready, • Maintain accurate records, generate reports on leasing activity, rent collections, and building operations, • Collaborate with internal teams to develop and implement marketing and leasing strategies, • Monitor work orders, assign tasks, and ensure tenant satisfaction, • Support budget development, take part in property inspections, and serve on project boards as needed This is a key role for someone who thrives on building relationships and delivering high-quality resident experiences. If you are organized, detail-oriented, and passionate about property management, we encourage you to apply.

Job Description Salman Capital is a well-established, multi-entity real estate investment and property management firm headquartered in Jersey City, NJ. We operate in a professional yet friendly, family-like environment. Our passion lies in real estate, delivering exceptional service, and building long-lasting relationships with tenants and clients. We are seeking a full-time Assistant Property Manager with a focus on Marketing & Leasing. This role is ideal for a creative, detail-oriented professional who brings both strategic vision and hands-on execution. You’ll work at the intersection of urban strategy, marketing, leasing, and real estate operations. This is a great opportunity for someone who thrives in a fast-paced environment and has prior experience in real estate, marketing, communications, or office administration. Key Responsibilities Primary Focus: Marketing & Leasing Marketing Strategy & Content Creation • Develop and execute strategies to market available office and residential spaces., • Create and manage online listings, social media content, flyers, signage, and other marketing collateral., • Plan, schedule, and track social media engagement and analytics., • Generate leads and analyze marketing performance data., • Design, implement, and manage marketing operations tools (e.g., Trello, SmartSheets, HubSpot, Mailchimp)., • Coordinate (on-site and off-site).and conduct property showings (on-site)., • Generate Leads and inquiries, • Respond to leasing inquiries through phone, email, and digital platforms., • Prepare lease agreements using company templates., • Manage the tenant move-in process, ensuring smooth transitions and positive experiences., • Assist in daily property operations, including rent collection, tenant relations, and maintenance coordination., • Support lease renewals and ensure compliance with company policies and local regulations., • Maintain accurate tenant records and lease data., • Develop marketing collateral and content to support leasing and sales efforts., • Manage campaigns across digital channels and platforms., • Cold calls to potential Tenants, • 2–3 years of experience in marketing, communications, or business development, ideally in a mission-driven or professional services environment., • 1–2 years of experience in real estate, property management, leasing, or administrative roles., • Excellent writing and editing skills—able to create persuasive content for various audiences., • Strong visual communication skills with proficiency in tools like Adobe Creative Suite, Canva, Figma, InDesign, or Wix., • Experience managing marketing campaigns from end-to-end (e.g., nurture journeys, ABM)., • Familiarity with digital marketing platforms and CRM tools., • Strong understanding of the rental process from marketing to move-in., • Excellent customer service and communication skills., • Highly organized, detail-oriented, and self-motivated., • Comfortable working independently while collaborating with a team., • Competitive salary, based on experience, • Full-time position with professional growth opportunities, • Friendly, team-oriented office environment in Jersey City Company DescriptionSalman Capital is a well-established, multi-entity real estate investment and property management firm headquartered in Jersey City, NJ. We operate in a professional yet friendly, family-like environment. Our passion lies in real estate, delivering exceptional service, and building long-lasting relationships with tenants and clients.Salman Capital is a well-established, multi-entity real estate investment and property management firm headquartered in Jersey City, NJ. We operate in a professional yet friendly, family-like environment. Our passion lies in real estate, delivering exceptional service, and building long-lasting relationships with tenants and clients.

Job Description Tri-Hill Management, LLC is GROWING! We are seeking a Property Manager with 3rd party property experience to manage buildings located in NYC! NYC local laws experience necessary for this position. New York Condo experience helpful Property Manager position is responsible for overall financial and operational management of residential, and/or commercial properties. Manage building owners and tenants’ expectations, and concerns. Dealing with maintenance staff. And manage building budgets. Strong knowledge of NY building compliance. Essential Functions: * Provide leadership and direction to the property management team and onsite staff. * Background and experience with NYC condos. * Understand financial goals and operate the building with the owners best interest and according to the annual budget. * Ensure all administrative work is completed correctly and in a timely manner. * Weekly property inspections to ensure cleanliness, compliance with City regulations, local laws and standard operating procedures. * Review and ensure monthly rent billing and monitor collections/delinquency efforts. * Ensure repair and maintenance requests are completed to company standard. * Procure and level bids and schedule large repair jobs. * -Oversee on-site staff and on-site operations. * Work with L&T attorneys on all cases. * Review and approve all lease renewals. * Review and process invoices for payment. * Produce and review monthly reporting such as Aged Payables, Delinquency, Income Statements, etc. * Primary support for on-site emergencies after hours when necessary. * Ensure property is in compliance with various city, state, and related governmental agency requirements (e.g., Violation tracking and removal, bed bug reporting, local laws, etc.) * Monitor building services and schedule preventative maintenance. * Report any problems or issues to the Senior Property Manager. * Efficiently manage workload by establishing objectives, setting priorities and meeting deadlines * Represent and communicate clearly and accurately, in person, over the phone and in email/writing. * Enforce property rules and regulations. * Communicate efficiently with clients. * Participate and contribute to all training and development. Qualifications Education and Experience: * 5+ years of previous property management experience required * B.A. degree helpful Skills Required: * Experience with AppFolio or similar management software * Prior supervisory skills * Excellent organizational and time management skills * Ability to build rapport with tenants * Ability to multitask and prioritize * Excellent written and verbal communication skills * Punctual/Reliable/Professional * Positive attitude * Strong attention to detail * Proactive vs reactive * Strong overall character We offer: -a hybrid work week. Monday - Thursday in the office or out in the field at the buildings. Fridays work from home or out in the field. -Comprehensive health benefits -Vacation and sick days and 9 paid federal holidays -Work week schedule of 9am - 5pm (unless the work assignments needs additional hours) Regular annual salary range (depending on experience and knowledge) between $90,000 - $100,000 Tri-Hill Management, LLC is an Equal Opportunity Employer. We will consider all qualified applicants for employment regardless of race, color, ethnicity, religion, sex, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other legally protected status Company DescriptionTri-Hill Management, LLC is a full-service real estate investment and services company focused on the acquisition, management, development, and leasing of multifamily, mixed-use, and student housing properties in New York City. Tri-Hill Management, LLC handles all aspects of the ownership process, including hiring their maintenance employees.Tri-Hill Management, LLC is a full-service real estate investment and services company focused on the acquisition, management, development, and leasing of multifamily, mixed-use, and student housing properties in New York City. Tri-Hill Management, LLC handles all aspects of the ownership process, including hiring their maintenance employees.

Job Description Full Service Real Estate and Property Management Company seeking a Property Manager to join their team! QUALIFICATIONS: • 5+ years property management experience, • Experience with NYC mixed use and multi-family properties, • Experience with leasing and lease renewals, • Building Maintenance, • Excellent tenant relations, • Good written and verbal communication skills, • Responsible for the oversight of a portfolio of mixed-used, multi-family properties totaling 348 apartment units. :, • Oversee and communicate daily with building staff and/or third-party vendors, • Ensure all buildings are well maintained and all building systems are in good working order, • Abide by annual DHCR/HPD guidelines ensuring buildings and apartments are properly registered, • Correspond with residents and address all questions and concerns, • Log and review resident work orders and coordinate access dates between superintendent, vendors, and residents, • Monitor and timely certify HPD/DOB/ECB violations, • Provide weekly updates on legal reporting for the buildings along with aged receivables and rent collection status, • Oversee all marketing and leasing processes, including application approvals, lease renewal generation ensuring DHCR compliance, and creating guest cards on Yardi •, • Review monthly budget/variance reports and communicate with accounting staff to note any major variances and/or accruals

Job Description About the Company: Industrious is the largest premium workplace-as-a-service provider and home to the highest-rated workplaces in the industry. Everything we do comes down to creating great days for teams of all sizes and stages, including our own. We believe that what makes a great day at work is the people on your team, and the problems you get to solve together. We're looking for people who love thinking outside the box and thrive in a truly collaborative setting. As teammates we encourage new ideas and toast every win. We're excited about having a meaningful impact on people's workplace experience. Great days also start when everyone can be their authentic self at work. Diversity of backgrounds, thoughts, and ideas is critical to our success in delivering great workplace experiences, both for our members and for each other. Industrious is committed to creating an inclusive, respectful environment that embraces your individuality and quirkiness. You are valued for who YOU are. We celebrate our people as individuals who can accomplish great things when we work together as one team. We are proud to have been recognized as one of America's 500 fastest-growing companies in 2020 by Inc. Magazine and one of Forbes' Best Startup Employers. To learn more, visit . About the Role: The Assistant General Manager role is a pivotal role at Industrious, supporting and overseeing 3 to 5 of our locations and requiring a breadth of diverse skills to achieve your goals of maintaining a high quality customer experience, hiring and managing all Member Experience Associates, driving a healthy P+L, assisting in providing effective tours, and cultivating team development for your area. Your leadership will be crucial as we expand our 150 locations across the globe. You might spend the day coaching and inspiring your team members, project managing local marketing efforts, pitching in to help drive sales in a high potential location, helping one of your team members with a difficult member issue, or covering for one of your team members while they are out on vacation. You will have the opportunity to shape and define how Industrious operates overall, using your unique vantage point - close enough to our local teams and members yet seeing patterns across a number of locations - to propose and lead network-wide changes that make us better every day. Success will mean providing a happier, more productive, and more connected workplace for thousands of amazing members, and a highly engaged and effective team in our locations. As Assistant General Manager, you will: • Directly manage a team of 1-3 Member Experience Managers, whose role focuses on providing exceptional member experiences each day, • Account manage our membership contract renewals, working in tandem with MxMs to support and drive ongoing commitments in your primary locations, • Strengthen your team, build a culture of excellence and hospitality, and develop future Industrious leaders through in-depth coaching, performance management and hiring, • Serve as the face of the business in your area by playing a hands-on role in sales, engaging in negotiations with large potential members, handling local PR requests and resolving challenging member relations issues, • Assist the General Manager in the launch of new locations in your area, including executing against hiring, marketing and sales goals, in partnership with our launch team, • Collaboratively partner with your General Manager, the marketing team, sales team, our centralized operations team and other Assistant General Managers to support your area goals and efficiencies, • Analyze, report on and take action against key performance metrics, including, but not limited to: Net Promoter Score, Revenue and Profit vs. targets, Performance against Hospitality Standards, and Operational Consistency, • Proactively identify and drive implementation of opportunities for improvement across all elements of our unit operations, • At least 3 years experience in multi-site operations management in hospitality, F&B, retail, coworking or other customer facing industries., • Strong P&L and financial management skills, • Proven people management and coaching skills in a multi-site environment, • A passion for hospitality and creating exceptional customer experiences, • Experience driving local marketing and sales initiatives, • Excellent communication skills with the ability to comfortably handle difficult conversations The annual base compensation range for this role is between $80,000 and $90,000. The successful candidate's actual base compensation will be based upon a variety of factors, including but not limited to work experience, job-related knowledge, skills, and professional qualifications. You will also be eligible for quarterly and annual bonus opportunities based on individual and company performance totaling up to $14,000 per year. Base and bonus compensation are just two components of Industrious' total compensation package that may be available to employees. Other great employee perks and benefits include heavily subsidized healthcare plans, generous paid time off, long-term incentive program, wellness programs, professional development grants, 401k plan, and many other benefits, subject to applicable eligibility criteria and company policies. If your expected compensation falls outside of the given range, and you are still interested in working at Industrious, why not join our Talent Pipeline and be kept in the loop for all new opportunities that could be a good fit for your experience. Equal Employment Opportunity: Industrious is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. Industrious in the News: • Getting Our Team to Show Up And Love It: What We've Learned from Thousands of Office Days, • How Industrious became an $800million brand by building a sense of belonging, • CBRE Group to Acquire Industrious, Create New Business Segment, • A note from our CEO about Industrious + CBRE, • Industrious Partners with Delta Business Traveler to Support Every Kind of Business Flyer, • CBRE Chooses Coworking Hub for Its New Global Financial Headquarters, • The Anti Adam Neumann of the Co-Working Industry

Job DescriptionDescription: The People Operations Manager plays a critical role in supporting and strengthening our people operations department. This position is responsible for overseeing employee benefits administration, coordinating payroll with our external vendor, overseeing the firm’s safety programs and policies, managing timekeeping compliance, and guiding employee relations matters including disciplinary actions and terminations. Key Responsibilities Benefits Administration • Serve as the primary point of contact for benefits-related matters, including health, dental, vision, life, and retirement plans., • Coordinate with benefits brokers and vendors to implement annual renewals, resolve employee issues, and ensure plan compliance., • Process uploads and registrations in benefit platforms as necessary (such as benefits enrollment platform, 401k, commuter benefits, etc.), • Develop and deliver employee benefits orientation and open enrollment sessions., • Liaise with the payroll vendor to ensure accurate and timely payroll processing., • Respond to employee inquiries regarding payroll issues and questions; coordinate resolution with the vendor., • Audit and approve timecard submissions and payroll reports in coordination with department leaders; ensure employee timecards are accurate and timely., • Train new managers and employees on timekeeping procedures., • Monitor compliance with federal, state, and firm timekeeping policies., • Provide guidance and coaching to managers and employees on employee relations matters., • Conduct and document employee relations meetings, performance improvement plans, including disciplinary actions and termination., • Ensure consistent application of firm policies and compliance with employment laws., • Maintain confidential personnel files and records., • Design and oversee the firm’s enterprise-wide safety and emergency preparedness strategy., • Establish and maintain firmwide protocols for crisis management, including natural disasters, public health emergencies, workplace violence, and cybersecurity incidents, in collaboration with legal, facilities, and IT teams., • Lead cross-functional emergency response teams across all office locations., • Partner with external consultants, insurance providers, and regulatory agencies to proactively manage risk., • Serve as the primary liaison for Texas and east coast and secondarily serve as a firmwide HR resource supporting additional geographies as needed., • Provide advice and coach managers on policy application and employee relations concerns., • Partner with leaders to support workforce planning, team development, and employee engagement., • Develop and implement a thorough performance evaluation process., • Coordinate performance review cycles and goal-setting processes., • Ensure practices comply with labor laws, regulations, and employment policies., • Maintain accurate and up-to-date employee records. Preferred Qualifications • Bachelor’s degree in Human Resources, Business Administration, or related field., • 2+ years of progressive HR experience, including benefits administration and employee relations., • Law firm or professional services experience preferred., • Must be proficient with Microsoft Excel., • Strong knowledge of employment laws and regulations (e.g., FMLA, FLSA, ADA, COBRA)., • Experience coordinating payroll with third-party vendors or payroll processing., • Excellent communication, presentation, and interpersonal skills., • Ability to handle sensitive matters with discretion and professionalism. Kahana Feld provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Job Type Full-Time, Exempt Salary $100,000-$120,000 Work Location Hybrid Work Schedule 8:30am - 5:30pm Monday-Friday. Occasional weekends and holidays. Physical Requirements Primarily sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to walk short distances, and/or drive a vehicle to deliver and pick up materials. Work can be performed with or without accommodations. Travel 10-20% domestic travel by car and plane. Requirements:

Job Description Welcome to the future of cloud networking and security! Cato Networks is the first company to converge enterprise networking and security into one centralized and global service that is delivered by cloud. It is led by networking and security pioneer Shlomo Kramer (Check Point, Imperva) and early investor (Palo Alto Networks, Exabeem, Trusteer and more). Cato's unique technology inspired a brand-new product category, later named "SASE" by Gartner and a market expected to reach $28.5 billion by 2028. This is your opportunity to get on the rocket ship and join a company that is building a cutting-edge enterprise network and secure cloud platform, and is on a fast track to becoming the worldwide market leader – don't miss it! Cato Networks is seeking a highly technical and business savvy Customer Success Manager (CSM) in the Northeast to drive customer adoption, ensure value realization, and lead renewal and upsell conversations for our AI Security platform. This role requires a unique blend of deep technical understanding—across AI/ML, security architecture, and integrations—with strong commercial acumen negotiating renewals and identifying expansion opportunities. You will partner with security, IT, and compliance teams as they deploy AI safely, while also collaborating with procurement, finance, and executive stakeholders to secure long-term business growth. Key Responsibilities • Own and manage a portfolio of enterprise customers, ensuring strong adoption, measurable outcomes, and long-term retention., • Build customer success plans, define and track KPIs, and guide customers in implementing AI security best practices (model risk monitoring, prompt security, governance workflows, etc.)., • Lead regular business reviews (QBRs/EBRs) with both technical and executive audiences., • Serve as a technical advisor on AI security architecture, including integrations with CASB, DLP, SIEM, SASE, model gateways, and LLM application workflows., • Support customer onboarding and deployment by providing hands-on guidance, troubleshooting, and adoption enablement., • Translate complex technical requirements into actionable tasks for customers and internal teams., • Own the full renewal lifecycle—forecasting, preparing commercial proposals, negotiating pricing/terms, and closing renewals., • Identify expansion opportunities across products, modules, consumption tiers, or additional use cases., • Partner with Sales to execute upsell strategies based on customer maturity, increased usage, or new AI risk requirements., • Provide customer feedback to Product and Engineering to influence roadmap priorities., • Work closely with Professional Services to ensure smooth implementation and timely delivery., • Deliver workshops, onboarding sessions, and executive briefings on AI threat models, safe LLM adoption, and governance frameworks., • 5+ years in Customer Success, Technical Account Management, or Sales Engineering within cybersecurity, cloud security, and AI/ML platforms., • Strong technical background—experience with security architectures, API gateways, cloud platforms, data protection, or AI/LLM workflows., • Demonstrated commercial experience handling renewals, negotiating contracts, and driving upsells., • Ability to confidently speak with both deeply technical teams and procurement/executive stakeholders., • Strong project management, communication, and executive presentation skills., • Familiarity with AI governance, prompt hardening, model evals, or red-teaming methods., • Experience supporting SASE/SSE, CASB, or SaaS security products., • Startup or early-stage scaling experience. #LI-MR1

Job Description Air is the first Creative Ops platform: a system of record for creative teams. Our product automates the mindless tasks that creatives and marketers do every day to manage content, unlocking creativity through image recognition, automated versioning, and approval workflows. Air launched in March 2021 and is backed by world-class venture capital firms including Tiger Global, Headline Ventures, Lerer Hippeau, WndrCo, and Slack Ventures. This role requires in-office attendance at least 3 days/week in New York City. The Role As a Customer Success Manager at Air, you’ll own a book of business, driving product adoption, expansion, renewals, and customer advocacy. You’ll act as a strategic partner to our customers, ensuring they achieve maximum value from Air while growing revenue through thoughtful account management. This is a revenue-generating role that blends relationship management with strategic business impact. We’re seeking a dynamic, customer-obsessed, and revenue-focused individual with a passion for building meaningful relationships and driving customer success. This role will include an quota with variable compensation, aligning your success with the company’s growth objectives. No complainers, no egos, no excuses. Just scrappy, customer obsessed hustlers who make magic happen. Key Responsibilities Customer Success: Manage a portfolio of customers through proactive, personalized account management focused on long-term success and actively identify upsell and cross-sell opportunities. Own Customer Growth: Increase Net Revenue Retention (NRR) by driving renewals, expansion and reducing churn. Drive Product Adoption: Lead onboarding, training, and customer engagement to increase feature adoption and maximize product value. Customer Advocacy: Build relationships with key decision-makers and serve as a trusted advisor by understanding customer goals, influencing their success strategies, and advocating for their evolving needs. Strategic Account Management: Conduct QBRs and build actionable success plans that align customer goals with product capabilities. Data-Driven Impact: Monitor customer health metrics (NPS, churn, product adoption) and develop strategies for retention and upsell opportunities. Cross-Functional Collaboration: Partner with Sales, Product, and Support to ensure seamless customer experiences and solve complex challenges. Requirements You are energetic, focused, and determined to succeed at the highest level. You bring grit and a positive attitude to work every day, knowing that working at a startup means no task is too small, and no challenge is too big. Experience • 3+ years of experience in Customer Success or Account Management, ideally within a B2B SaaS environment., • Proven track record of driving revenue through expansion, renewals, and product adoption., • Proven track record of exceeding quota and/or outperforming key target metrics., • Strong relationship management skills, with the ability to build trust and influence decision-makers at all levels., • Exceptional storytelling and presentation skills, with the ability to create polished, impactful, customer-facing materials like onboarding guides, QBRs and success plans., • A data-driven mindset with experience tracking key customer metrics (e.g. product usage, health score, customer engagement, expansion and retention.) Customer Satisfaction & Adoption: You don’t just meet goals — you exceed them. By driving product adoption and delivering standout support, you turn customers into enthusiastic partners who see real results and are excited to grow with you. Trusted Partnerships: You’re more than just a point of contact — you’re a business partner. Customers trust you because you deliver. You help them succeed, grow, and win, turning professional relationships into long-term success stories. Customer Magnetism: You’re the go-to person customers can’t help but trust. You show up, solve problems, and make their business better — not because it’s your job, but because you’re genuinely invested in their success. They know you’ve got their back and that working with you means winning together. How We Work at Air • Act like a driver: Take initiative and ownership without waiting to be told., • Work in public: Share ideas openly, get feedback early, and collaborate across teams., • Play to win: Aim high and bring creativity, adaptability, and focus to your work., • Say the hard thing: Give and receive feedback with clarity and respect. Why Air? • Growth and Impact: Join a rapidly scaling company with a mission to transform the creative ops space. Your work will have a direct, tangible impact on our ARR growth., • Comprehensive Benefits: We offer competitive medical, dental, and vision insurance, along with dependent coverage. You’ll also enjoy a generous work-from-home stipend, professional development reimbursement, and unlimited vacation days., • Commitment to Diversity: We believe in the power of diverse perspectives and strive to create an inclusive culture that welcomes individuals from all backgrounds and experiences.

Job Description Are you a dynamic, seasoned client professional who lives on Long Island, NY and who excels at managing clients and can also help cultivate a client management team by developing processes and best practices - and delivering solutions that scale? If so, this Client Program Manager role is for you. We are looking for someone who has experience managing all aspects of client relationships and who wants to join a dynamic team that is quickly scaling to transform care delivery with its market-leading automated virtual health platform. In this position, you will need to bring passion as well as skills in relationship building, consulting, project management, business analysis, reporting, software lifecycle management, and scaling an organization. This position will require regular transportation to multiple locations primarily on Long Island but also to other sites across New York City. Responsibilities: • Be the focal point for the client’s every need and become a trusted advisor with clients by deeply understanding their business and aligning their needs with our solutions, • Track and monitor client status, identifying areas of concern, and pursue growth and upsell opportunities., • Drive the onboarding of new client accounts and ensure successful implementations as well as deep trusted relationships. • Write technical and functional requirements, when necessary, during implementation., • Act as client advocate while effectively collaborating with internal teams, including product management, content, engineering, growth, and finance., • Support the reporting and analytics needs of the client., • Build out client management processes internally and identify best practices. • Coordinate, execute, track, and deliver various customer projects from initiation through completion., • Identify and resolve operational and services related issues to ensure customer satisfaction. • Assess risks at the customer project level so as to develop and execute risk and contingency management plans as needed., • Inform senior management and clients on project status, schedules, and key issues on a regular basis. • Provide timely responses to all customer-driven performance inquiries., • Bachelor’s degree, • 7+ years experience in account management & client services organizations working with large clients, healthcare provider system clients preferred, • Experience in healthcare, providing or supporting care to patients, • Experience in communicating with senior business leaders, • Experience with healthcare ROI models, • Experience working in an organization that provides software as a service, • Experience using Microsoft Office, Google applications, Jira, Confluence, project management tools Capabilities (skills or knowledge required for success):, • Excellent written and verbal communication skills, • Exceptional client relationship-building skills, • Strong critical thinking and analysis skills with a passion for solving problems that have not been solved before, • Strong project management skills, • Ability to communicate well with people at all levels, • Ability to work cross-functionally in a dynamic team environment, • Ability to manage influence through persuasion, negotiation, and consensus-building, • Ability to visit client sites within the New York area but concentrated on Long Island multiple times a week To help get us there, we’re cultivating a diverse and vibrant team that works together to change the way healthcare is delivered. As a rapidly growing company, we’ve embraced several core values that guide both our culture and team: • We care about people – the patients our chats are designed to help, the care team members who use our solutions, our partners who help bring our products to market, and most of all, our team members with whom we work. We strive to be empathetic and trusting, to understand and create space for the sharing of feelings and perspectives from others., • We are data-driven. We strive to make decisions based on the best available data. If data changes, we will be open to changing our perspective. We will always endeavor to collect and create the most rigorous data we can. We, similar to the best healthcare providers, are evidence-based., • We are passionate about improving the health & care of every person we can, and we are passionate about building a sustainable company that can impact the lives of as many people as possible. We are passionate about doing it with team members who share the same passion., • We strive to be proactive. Just like we are trying to move healthcare from being reactive to proactive, we value pushing things forward – solutions, ideas, the business, ourselves., • 401k plan, • Medical, Dental, Vision benefits, • Monthly Grubhub Stipend, • Flexible* PTO, • Paid parental leave, • Fully Embrace Remote Teamwork, • Career Development, • MacBook Pro and hardware stipend to get you started

Job Description The Customer Success Manager will play a crucial role in ensuring the satisfaction and retention of our clients. This role involves building and maintaining solid relationships with customers, understanding their needs, and proactively addressing any issues or concerns they may have. The Customer Success Manager will work closely with various internal teams, including sales, development, and product, to maintain and ensure a seamless customer experience. About You You are passionate about serving others, thrive on identifying and honoring differences, and ensure every interaction is tailored to the individual. You welcome challenges as an opportunity to learn and improve processes. You enjoy playing on a team and leveraging the different skills each teammate brings to the table. You seek ways to say yes, find solutions if they’re not immediately apparent, and are driven to deliver outstanding service. What You’ll Do You will report to the Global Head of Customer Success, and oversee the full spectrum of the customer experience, from initial onboarding to ongoing support and contract renewals. Your responsibilities include and are not limited to facilitating onboarding processes, providing continuous client training, conducting regular check-ins, identifying opportunities for upselling or cross-selling, managing issue escalations, gathering and synthesizing client feedback, and advocating for customer-driven feature requests, all while collaborating and prioritizing with other internal team’s needs. These responsibilities will remain ever-changing based on the business's and our clients' needs. Requirements 1 - 2+ years of experience in customer success, account management, or a related field, preferably in a SaaS or tech-enabled company. Demonstrated success in onboarding, retaining, and growing customer accounts. High interpersonal skills and the ability to rapidly build rapport with customers at all levels. Excellent communication skills, both verbal and written. High levels of research and investigative capabilities. Experience working with CRM software. Familiarity with customer success best practices and methodologies. Familiarity with collaboration tools like Slack, Notion, and Google Suite. Ability to learn new tools quickly. Bachelor's degree in communications, business, or a related field preferred.

Job Description Our client, a rapidly growing B2B marketplace, is seeking a Customer Success Manager to drive customer retention, expansion, and long-term value across a multi-product platform. This role is highly strategic and revenue-focused, leading the post-sale engine that powers growth within the existing customer base. What You'll Do • Build and lead a high-performing Customer Success team focused on expansion and upsell across a multi-product SaaS suite, • Develop the systems, processes, and playbooks needed to identify, prioritize, and capture expansion opportunities, • Own and optimize the customer lifecycle, including onboarding, QBRs, renewals, and ongoing account health, • Use data to track product adoption, churn indicators, and revenue expansion potential; report insights to leadership, • Partner cross-functionally with Sales, Product, and Implementation to drive cross-sell and upsell momentum, • Build executive-level relationships within key accounts and act as a trusted advisor and internal advocate, • Coach and elevate CSMs to strengthen commercial skills, accountability, and customer-centric executionWhat Were Looking For, • 6 to 10 years of Customer Success or Account Management leadership experience, managing teams of 5-10+, • Proven record in NRR 105-115%+, expansion ownership, and retention excellence at scaling SaaS companies, • Strong experience building revenue-oriented CS motions in high-growth, early-stage environments (Series AC), • Fluent in customer metrics: cohort analysis, health scores, renewal forecasting, product-usage insights, • Background in B2B SaaS; experience with multi-product portfolios is a major plus, • Bonus: exposure to restaurant, hospitality, supply chain, or delivery-adjacent technology, • Exceptional communication skills with strong executive presence and the ability to lead cross-functional alignment

Job Description At Fyxer AI, we’re not building a traditional Customer Success team - we’re building a high-leverage, commercial motion that turns relationships into revenue and support into strategic partnership. Our CSMs don’t just react - they lead. From $1M to $27M ARR in the last 12 months, making us the fastest growing startup ever in the UK. We are backed by top-tier investors including: Marc Benioff (Founder of Salesforce), Harry Stebbings (Founder of 20VC), David Singleton (Former CTO of Stripe), Madrona (First Investors in Amazon/Snowflake) This role is focused on the long tail of customers. They’re big enough that onboarding and rollout need structure, champions, and a bit of change management - but the way we support them has to scale. So it’s a mix of 1:1 moments where it matters, and 1:many programs that move cohorts forward. You’ll work closely with Sales, Support and Product, and you’ll use what already exists - playbooks, templates, digital resources - improving those over time rather than starting from scratch. You’ll also partner tightly with the Digital team to make scaled success actually work. What you will be doingOnboard and activate the long tail of customers * Own onboarding end-to-end for this segment, making sure customers activate fast and get value early * Run structured launch sessions with admins and champions, tied to clear objectives * Spot expansion signals early Drive retention and expansion across your portfolio * Own a large portfolio of SMB accounts and be accountable for their health, renewal readiness, and growth * Stay ahead of renewals by mapping value milestones to timelines and calling risks early * Run clean save plans when needed, and make sure customers feel supported * Grow accounts through value: usage patterns, outcomes achieved, and the next logical steps Run scaled success with existing resources and Digital partnership * Default to using our existing playbooks, assets, and self-serve content, then make them better as you learn what lands * Work with Digital to build and run 1:many programs that move cohorts efficiently * Test, measure, and iterate on programs and playbooks based on clear success metrics * Feed the loop: share customer feedback with Product and help evolve the CS tooling/workflows that make this segment scale What you should have * 3+ years in Customer Success or Account Management, ideally SaaS * Real experience in project management and you Get Stuff Done * A commercial brain: you’re comfortable linking outcomes to revenue and talking about growth when it makes sense * A scaled-CS mindset: you don’t jump to bespoke unless it’s truly worth it * Data-driven and tooling-comfortable * Startup-ready - fast, flexible, and energized by change Our Culture Our culture is intentional. It stems from the fact we're in the race of our lives to reshape one of the largest AI opportunities that exist; email. There is only first or last. We're going to win by: * An obsession around the fact that every second counts, we have to move fast with intensity and drive hard every day. * It's on you. You have autonomy to own your outcomes. * Never let it slide, be relentless in challenging yourself and others to strive for the best outcome. This culture is intense; it requires focus and discipline. So we’ll do everything we can to remove distraction, support your wellbeing, and reward your impact. 🚀 Apply now and let’s create something truly epic! * This role is full time * This role pays $70,000 - $90,000 /year + equity * Violaine Yziquel, our CCO, is the hiring manager * Location: NYC (office in central NYC) The application process * Submit your CV (no need for a cover letter) * We’ll review it * An initial call with someone from the hiring manager to review your experience and motivation for joining (30 mins) * Hiring manager interview (30min) * Customer case study with a panel (45 minutes) * Final Stage with Leader Compensation Range: $80K - $100K

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for a Customer Success Manager to join our team. You will play a key role in managing day-to-day relationships with our existing partners, serving as the face of our amazing organization to customers, and advancing our mission by promoting our products and services in a proactive, data-driven way. This is a full-time, remote position reporting into the Manager of Customer Success. What you'll be doing: • Serve as an account owner, product expert and mental health advocate for your assigned Mid-market and SMB customers., • Build rapport with decision makers and main points of contact to influence change in order to drive the adoption of best practices and successful change management methodologies, thereby driving optimal member utilization of the product., • Own the full customer lifecycle including onboarding, value realization, engagement strategies, expansion and renewal., • Creatively discover, communicate, and support the execution of new opportunities for customers to unlock value from Spring Health., • Business review creation and presentation to senior HR executives and business leaders including insightful, data-based recommendations., • Collaborate across departments to deliver essential customer feedback, aiming to enhance processes and elevate the patient experience., • Participate in ongoing weekly team meetings and training to continue to enhance product knowledge., • Meet or exceed goals for role KPIs:, • Achieve 100% Net CACV Retention (effectively Net Revenue Retention) for your book of business, • You have 3+ years of experience in account management, customer success, implementation or healthcare management., • You have experience in upselling and retaining customers to drive additional revenue., • You have experience using SaaS-based solutions and platforms., • You have experience owning the life cycle contract renewals., • You have experience using data visualization and reconciliation techniques to present key findings and customer satisfaction., • You have experience adhering to and achieving outlined KPIs., • You have experience maintaining accurate records of customer interactions, success plans, customer relationship progression and opportunity management in a CRM., • You have a deep passion to transform the U.S. healthcare system, especially mental health., • You have the willingness and ability to travel as needed (approx. 15%)., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionSalary: Customer Success Manager (US, Hybrid) (Must be able to commute to one of our US-based offices in Chicago, San Francisco, New York City, or Miami.) Job Summary GTreasury is the leading innovator of integrated SaaS treasury and risk management solutions for the digital treasurer. Developed using the latest technology, GTreasury helps empower organizations on their path to strategic treasury, by enabling total visibility into their cash, liquidity, payments and financial risk management. With enterprise clients spanning North America, EMEA and APAC, GTreasury is headquartered in Chicago with offices in London, Sydney and Manila. Customer success is a new and strategic department at GTreasury with a clear objective to facilitate the adoption of new products or services, reduce risk and churn, and support expansion within existing accounts. As a GTreasury Customer Success Manager, you are a critical part of our customers adoption and ongoing satisfaction. You will play a pivotal role in ensuring our customers achieve their desired outcomes (value realization) with the use of our solutions. When customers are successful GTreasury benefits through increased customer retention, solution expansion, and advocacy. As part of the Global Customer Support Team, you will help solve customers' business challenges through success planning and engagement, aligning and demonstrating the value of GTreasury solution against our customers' initiatives to deliver positive business outcomes. This includes end-to-end customer life cycle where youll manage customer adoption and growth, health, and retention in partnership with your Account Manager. This is a great role for someone who wants to be part of developing a customer success organization. What Were Looking For: • Optimism and curiosity: Optimism will allow you to see the solution through the constraints, and curiosity will allow you to chart the path to success., • Question asking and problem solving: Success plans are never the same for each customer, and so the magic lies in asking the right questions and translating into a plan that shows value., • Kind, thoughtful, and respectful with a growth mindset: It is all, always about the people and the team. Were looking for somebody who knows that software is a team sport, who values collaboration, and who is always growing and seeking to improve their own skills. What You Will Do: • Develop a trusted advisor relationship with key customer stakeholders and executive sponsors to drive product adoption and ensure customers are leveraging the solution to achieve full business value., • Be accountable for enabling customers to achieve their desired outcomes, setting them up for success during critical moments that matter in the journey, as evidence over time through product adoption., • Co-create Value Achievement & Success Plans with your customers to develop a deep understanding of their business, primary business outcomes, and tangible success metrics., • Develop, automate and scale customer lifecycle events including kickoff/onboarding, business review, feature announcements, utilization and user engagement., • Address customer inquiries, manage obstacles, and identify ways to drive additional value., • Establish periodic touchpoints to ensure customers are informed, remain engaged, and solicit general feedback., • Be an advocate and voice for our customers internally and partner with cross-functional teams to facilitate successful implementation, adoption, expansion, and renewals., • Work in partnership with Operational, Product, Engineering, Sales, and Support teams to provide customer feedback and ensure requests are resolved in a timely manner Skills & Requirements: • 5+ years of customer success, service, product, account management, or software sales experience in a B2B SaaS Solutions environment, • Ability to interact with enterprise customer teams at various levels of technical and non-technical depth, and across multiple levels from end user through C-level stakeholders while navigating tough conversations, • Strong presentation and communication skills, verbal and written, • Project management skills, with proven results working as a reliable advisor to drive business value for customers, • Highly data-driven with a dedication to following processes, • Intellectually curious and enjoys creative problem solving., • Passionate about driving and tracking a consistent engagement process with all customers in your portfolio, • Flexible approach, able to operate effectively with uncertainty and change Education Requirements: • Bachelors degree preferred, or equivalent experience What You Will Get: * • A high impact, high visibility role at a growing SaaS company that values personal growth, accountability, and the concept of good work., • A great management team and reporting structure that supports you and your growth., • A culture of open collaboration and problem solving, • An empowered role on the success team, responsible for driving business value., • Great benefits and culture., • Our benefits include:, • Salary: The expected annual median salary for this role is $105,000. Actual compensation for an individual may vary depending on skills, performance, qualifications, experience, and location., • Excellent medical, dental and vision insurance options, • HSA and FSA options + company HSA contributions, • 401K matching, • 100% paid parentalleave, • 15 paid holidays + competitivePTO, • Flexible work environment About GTreasury: GTreasury provides CFOs and Treasurers with The Clarity to Act on strategic financial decisions with the worlds most adaptable treasury platform, empowering them to face the challenges of today and tomorrow. Our industry leading solutions are purposefully designed to support every stage of treasury complexity, from Cash Visibility and Forecasting to Payments, Risk, Debt, and Investments. With GTreasury, financial leaders gain comprehensive connectivity across all banks and ERPs to build an orchestrated data environment, enabling rapid value realization with implementations up and running in weeks. Plus, our unmatched industry expertise ensures clients continued success through dedicated guidance and top-tier support. Trusted by over 1,000 customers across 160 countries, GTreasury provides treasury and finance teams with the ability to connect, compile, and manage mission-critical data to optimize cash flows and capital structures. GTreasury is headquartered in Chicago, with locations serving EMEA (Dublin and London) and APAC (Sydney, Singapore, and Manila). At GTreasury, we know that our people are what makes GTreasury great and we celebrate the unique perspectives and experiences that our diverse teams bring to the table. GTreasury is an equal opportunity employer and does not discriminate against employees or prospective candidates based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws and we strongly encourage people from underrepresented groups to apply! If you're applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Job DescriptionABOUT US: Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always available, and ready to take action. Power better support, sales, and operations – with way less effort. Our founders, Alex Levin and Rebecca Greene, helped build Angi (Angie’s List, HomeAdvisor, and Handy) to over $1.5B in revenue. Based in Manhattan, we’re building an in-person culture of entrepreneurs who want to win and build something meaningful. We’re backed by top investors including Founder Collective, Homebrew, and Emergence Capital. Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings! We’re moving fast, and the numbers speak for themselves:- Partnered with enterprise brands like Google, AAA, Ro, Coursera- Raised $82M (top tier investors including Emergence & Homebrew)- Completed 250MM+ calls- Driven $7B revenue for customers- Scaled to $## ARR- Built amazing NYC (NoMad) in office culture ABOUT THE ROLE Regal is seeking a Customer Success Manager to manage and grow our existing platform customers through cross-selling and upselling AI Agents. This role is responsible for driving adoption, retention, and measurable customer outcomes across the post-sale lifecycle. You’ll work closely with customer operators and revenue leaders to ensure Regal delivers clear ROI, while partnering internally to execute expansion opportunities. This is a hands-on, data-driven role for someone who enjoys owning relationships and turning insights into action. You’ll join Regal at a pivotal moment as customers increasingly adopt AI Voice at scale, giving you the opportunity to work on real, revenue-driving use cases while helping define what great customer success looks like in a rapidly growing category.RESPONSIBILITIES: • Own day-to-day customer success for a defined book of business, with a focus on adoption, retention, and renewals, • Track and communicate customer ROI using performance, behavioral, and revenue data, • Lead regular customer check-ins and QBRs, highlighting wins, risks, and next-step recommendations, • Execute account plans aligned to customer goals and Regal best practices, • Identify expansion opportunities through usage trends and evolving customer needs; partner with Sales to close, • Build strong working relationships with key customer stakeholders; escalate when needed, • Partner cross-functionally with Implementation, Support, Product, and Sales to deliver a smooth customer experience, • Surface product feedback and common challenges to help improve Regal’s platform and processesABOUT YOU:, • 2-3 years of experience in client-facing roles such as Customer Success, Account Management, • Must have experience at a consulting firm or a fast-growing B2B tech company, • Experience supporting renewals and contributing to expansion opportunities, • Comfortable using data to assess performance and explain results to customers, • Clear, confident communicator across technical and non-technical stakeholders, • Organized, proactive, and able to manage multiple accounts and priorities, • Excited to work with AI-driven products and learn quickly in a fast-moving environmentBenefits/Perks:, • We care about your health!, • Medical, Dental, and Vision plans - 80% covered by the company, • Flexible PTO & 11 paid holidays/year, • Subsidized Class Pass membership, • We care about future you!, • 401k Plan, • Paid parental leave, • Pre-tax commuter benefits, • We care about connection!, • In-office breakfast and snacks daily, • Happy hours, team outings, & annual off-sites, • Complete laptop workstation

Job DescriptionSauce is a premier restaurant technology platform that helps businesses grow with our Commission-Free Delivery & Pickup structure and proprietary delivery optimization technology. We are serving a 105 billion dollar US local restaurant business. Headquartered in NYC and Tel-Aviv, Sauce wants restaurants to fulfill their highest potential, this means giving local establishments everything they need to connect directly with their customers. The Sauce team pools together decades of restaurant tech experience, along with seasoned tech, sales, marketing, product and operations executives who produce an industry-changing delivery system for successful local restaurants and chains. We are looking for a Customer Success Manager (CSM) to help secure the long-term success of our restaurant partners. You will provide support throughout their entire life cycle from onboarding, to adoption, to retention. This role is essential to ensuring that our customers have a world-class experience and opportunities to further develop their business.The Sauce CS team is the heartbeat of our customers. We are a diverse, global team working to help our customers meet their business goals through creative problem-solving, data and deep product knowledge. We’re empathetic relationship builders, curious minds, doers, thinkers, strategizers, and friendly humans. The passion we have for the Sauce mission makes it easy to be obsessed with our customers. This role is remote and reports to the Director of Customer Success. What You'll Do • Own & Grow Your Book of BusinessManage a portfolio of NYC-based restaurant partners, owning adoption, health, renewals, and net revenue retention (NRR)., • Forecast renewals and expansion accurately, consistently hitting or exceeding quarterly targets., • Identify upsell, cross-sell, expansion, and referral opportunities, partnering with Sales to close., • Drive Adoption, ROI & RetentionLead onboarding reinforcement, ongoing enablement, and change management for operators and their teams., • Clearly translate Sauce’s impact into “orders gained,” “fees avoided,” and “profit protected.”, • Conduct data-driven QBRs, health checks, and in-person visits to reinforce value and uncover growth opportunities., • Be the Voice of the CustomerGather structured and unstructured feedback from restaurant partners., • Identify trends, diagnose root causes, and escalate insights to Product and Operations to improve the platform and customer experience., • Serve as a senior-level escalation point for high-impact or time-sensitive issues, ensuring fast resolution and clear communication., • Lead Cross-FunctionallyPartner closely with Onboarding to ensure smooth go-lives and early success., • Collaborate with Support, Sales, Marketing, and Leadership to share playbooks, best practices, and voice-of-customer insights., • Contribute to the evolution of CS processes, metrics, and playbooks as Sauce scales.What Sets You Up For Success, • 5+ years of experience in Customer Success, Account Management, or Strategic Partnerships (SaaS preferred)., • Experience managing restaurant, hospitality, or multi-location SMB accounts is strongly preferred., • Strong understanding of off-premise ordering, delivery logistics, and restaurant unit economics., • Comfortable working in Salesforce, HubSpot, or similar CRMs, and fluent in Excel/Google Sheets for KPI analysis., • Confident, consultative communicator who can coach busy operators in person and over Zoom., • Highly organized, data-driven, and proactive—you anticipate issues before they become problems., • Comfortable traveling ~40% locally within the NYC market for onsite visits and relationship building., • Passion for helping local businesses grow and win., • Knowledge of Hebrew is a big plus.What We Offer, • Strong & Competitive Compensation Package, • Company-Sponsored Insurance Package (Health, Dental, Vision, Mental Health), • Paid Parental Leave, • Flexible Work Environment

Job Description What does a great Client Success Manager do? An InvestCloud Client Success Manager is responsible for maintaining deep customer relationships to drive account revenue retention and growth. By collaborating with internal partners, the Client Success Manager delivers exceptional service and a valuable solution. This position sits within our APL business unit, and will manage and defend a book of business aligned by customer segment within a geography. The CSM will be accountable for the commercial close of all deals and retention of existing business. The Client Success Manager will also open larger solution opportunities and introduce Sales and Customer Success Managers. Responsibilities • Make the Client Happy, • Driving Relationship Governance to ensure that we’re making the client(s) happy at a personal level, • Connect with business sponsor on weekly basis while in delivery (monthly if not in delivery), • Maintain relationship powermap. If change in sponsors, build relationship with new sponsors, • Identify personal win for client and Drive alignment between InvestCloud and personal win, • Driving Executive Governance – Enforce executive governance on a monthly basis (quarterly if not in delivery) to ensure that Investcloud and the client are aligned on the status of the relationship and have an opportunity to drive resolution where necessary. Schedule a prep, Ensure the right people are in the room from the client and from InvestCloud, issue meeting minutes, • Build and long-term trusted advisor relationship within their accounts at C-Suite and E-Suite levels. Identify personal win for client and Drive alignment between InvestCloud and personal win, • Drive collection of NPS and, • Drive Operational and Service Excellence, • Ensure Alignment to Business Objectives: Understand the client’s business objective, ensure that the business objectives are being met (e.g. ensure that business kpi’s are being met), • Manage Closure of Open Issues: Understand open issues and work with appropriate teams to drive closure, • Escalate Timely and Effectively: Escalate outstanding issues to senior management, the appropriate escalation path, amber flag, red flag, • Ensure SLA’s are In-Line: Being aware when SLA’s are breached, escalating through the appropriate internal and external channels, • Do a weekly ticket review and work with the platform success team to drive ticket resolution, • Defend Revenue, • Manage Renewals: Manage the renewal process (timing, initiation, annual CPI increase, floor and incremental fees, liability clauses, interacting with legal, the art of negotiation) to drive new value to client and maximum ARR for InvestCloud, • Manage Account receivables: Ensure clients are paying and account receivables are current to drive optimal cash flow for InvestCloud, • Monitor usage of current platform and take action to drive and grow usage, • Grow Revenue, • Maintain solid understanding of InvestCloud propositions to initiate conversations and raise interest., • Drive growth by expanding InvestCloud footprint within accounts.in terms or client relationships and in terms of product, • Maintain and Executing Against Account Plan: Develop, maintain, and execute on account plan, • Identify Upsell Opportunities: identify growth opportunities and collaborate with Sales to upsell/cross sell into the Accounts, • Maintain white space on client Basic Qualifications for Consideration: • BA/BS degree required, MBA a plus, • 10+ years of financial services experience preferably within the customer segments of Wealth & Asset Management, • Proven account management experience in a customer facing environment required, • Strong understanding of customers and their business model and workflows, • Demonstrated selling skills (identity, develop and articulate a complex proposition/consultative selling), • Strategic thinker, • Strong negotiation skills, • Experience using analysis, reporting, modeling, and forecasting to gather data for the purpose of making business decisions About InvestCloud InvestCloud, a global leader in wealth technology, aspires to enable a smarter financial future. Driving the digital transformation of the wealth management industry, the company serves a broad array of clients globally, including Wealth and Asset Managers, Wirehouses, Banks, RIAs, and Insurers. In terms of scale, the company’s clients represent more than 40 percent of the $132 trillion of total assets globally. As a leader in delivering personalization and scale across advisory programs, including unified managed accounts (UMA) and separately managed accounts (SMA), the company is committed to the success of its clients. By equipping and enabling advisors and their clients with connected technology, enhanced intelligence, and inspired experiences, InvestCloud delivers leading digital wealth management and financial planning solutions, complemented by a dynamic data warehouse, which scale across the complete wealth continuum. In 2024, InvestCloud was named CNBC World’s Top Fintech Company, a proof point of the company’s commitment to innovation and client success. Headquartered in the United States, InvestCloud serves clients around the world. For more information, visit InvestCloud.com. Our Values • Client Connected, • Human Centered, • Technology Forward, • Respect + Integrity, • Excellence The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on the applicant’s geographic location. Salary range: $165,000 - $180,000 #LI-BH1

Job DescriptionSalary: Who are we? Finance teams need clear visibility into their cash flow, but most still rely on Excel to manually track data across multiple bank accounts. This makes it hard to see real-time cash positions, spot trends, and drive smarter financial decisions. Nilus changes that. We're building an AI-powered cash management platform that gives finance teams real-time cash visibility, forecasting, and reconciliationall powered by AI, eliminating manual work and unlocking insights that help businesses grow. Backed by top VCs including Bessemer, Felicis, BTV, and Symbol - Nilus is a fast-growing fintech startup led by a team of ex-fintech pros passionate about transforming the finance function. What Were Looking For: Nilus is looking for a Customer Success Manager (CSM) to join our growing team and lead the post-sales experience for our B2B customers. Youll own the customer journey end-to-endfrom onboarding and implementation through adoption, renewal, and expansion. This role requires someone who is passionate about helping customers succeed and can act as a strategic partner, guiding executive teams through onboarding, demonstrating the value of our platform, and ensuring long-term satisfaction and growth. Youll become a key voice of the customer internally and help influence product, marketing, and support strategies. This is a hands-on role focused on driving measurable results for our customers and for Nilus. Were looking for Treasury and Customer Success professionals who know all too well what our customers are dealing with - complex, manual cash management workflows - and want to help others modernize them through technology. If you are a Treasury pro or have experience in a customer-facing role in a Treasury or Corporate Finance environment, strong communication skills, and the ability to translate insights into action, this is a great fit. What youll be doing • Lead the onboarding and implementation process for new customers, ensuring a smooth and engaging experience for executive stakeholders and platform users., • Identify and lead bringing value to life for customers., • Serve as the primary point of contact for your portfolio of accounts throughout the customer lifecycle., • Drive product adoption and engagement by helping customers align their goals with platform capabilities., • Monitor customer health metrics to proactively identify risks and opportunities., • Deliver and communicate ROI to customers and ensure they realize the full value of our product., • Act as a trusted advisor, guiding customers on best practices and use-case optimization., • Support renewals and identify expansion opportunities in collaboration with the sales team., • Collaborate cross-functionally with product, marketing, and operations teams to champion the voice of the customer internally., • Provide feedback and insights to improve customer experience and inform product development., • Create and deliver training, documentation, and support resources to enable customer success. Your qualifications 4+ years of experience in Treasury, Corporate Finance & Accounting, or as a CSM in a relevant area Strong communication skills with the ability to lead and support executive and end-user stakeholders Excellent problem-solving abilities and a proactive approach to customer needs Excited to enable customers with product training and support Experience working with Excel to analyze customer trends and metrics Ability to juggle multiple priorities and work in a fast-paced, dynamic environment Experience in customer success, account management, or a similar role in a SaaS or software company bonus Proven track record in managing customer relationships and driving adoption and retention - bonus Experience working with US subsidiaries or international financial operations bonus Exposure to venture-backed startups, fundraising, and investor relations bonus

Job DescriptionSalary: Who are we? Finance teams need clear visibility into their cash flow, but most still rely on Excel to manually track data across multiple bank accounts. This makes it hard to see real-time cash positions, spot trends, and drive smarter financial decisions. Nilus changes that. We're building an AI-powered cash management platform that gives finance teams real-time cash visibility, forecasting, and reconciliationall powered by AI, eliminating manual work and unlocking insights that help businesses grow. Backed by top VCs including Bessemer, Felicis, BTV, and Symbol - Nilus is a fast-growing fintech startup led by a team of ex-fintech pros passionate about transforming the finance function. What Were Looking For: Nilus is looking for a Customer Success Manager (CSM) to join our growing team and lead the post-sales experience for our B2B customers. Youll own the customer journey end-to-endfrom onboarding and implementation through adoption, renewal, and expansion. This role requires someone who is passionate about helping customers succeed and can act as a strategic partner, guiding executive teams through onboarding, demonstrating the value of our platform, and ensuring long-term satisfaction and growth. Youll become a key voice of the customer internally and help influence product, marketing, and support strategies. This is a hands-on role focused on driving measurable results for our customers and for Nilus. Were looking for Treasury and Customer Success professionals who know all too well what our customers are dealing with - complex, manual cash management workflows - and want to help others modernize them through technology. If you are a Treasury pro or have experience in a customer-facing role in a Treasury or Corporate Finance environment, strong communication skills, and the ability to translate insights into action, this is a great fit. What youll be doing • Lead the onboarding and implementation process for new customers, ensuring a smooth and engaging experience for executive stakeholders and platform users., • Identify and lead bringing value to life for customers., • Serve as the primary point of contact for your portfolio of accounts throughout the customer lifecycle., • Drive product adoption and engagement by helping customers align their goals with platform capabilities., • Monitor customer health metrics to proactively identify risks and opportunities., • Deliver and communicate ROI to customers and ensure they realize the full value of our product., • Act as a trusted advisor, guiding customers on best practices and use-case optimization., • Support renewals and identify expansion opportunities in collaboration with the sales team., • Collaborate cross-functionally with product, marketing, and operations teams to champion the voice of the customer internally., • Provide feedback and insights to improve customer experience and inform product development., • Create and deliver training, documentation, and support resources to enable customer success. Your qualifications 4+ years of experience in Treasury, Corporate Finance & Accounting, or as a CSM in a relevant area English and Hebrew Fluency is a must Strong communication skills with the ability to lead and support executive and end-user stakeholders Excellent problem-solving abilities and a proactive approach to customer needs Excited to enable customers with product training and support Experience working with Excel to analyze customer trends and metrics Ability to juggle multiple priorities and work in a fast-paced, dynamic environment Experience in customer success, account management, or a similar role in a SaaS or software company bonus Proven track record in managing customer relationships and driving adoption and retention - bonus Experience working with US subsidiaries or international financial operations bonus Exposure to venture-backed startups, fundraising, and investor relations bonus

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. The Strategic Customer Success Account Manager at Spring Health builds and manages relationships with the company's largest customers to ensure satisfaction, retention, and growth. This role oversees the full customer lifecycle, aligning Spring's solutions with customer goals to drive engagement and revenue. Success is measured by accurate forecasting, achieving revenue targets, and fostering strong relationships across all levels of the customer organization. This is a remote, full time position on our team reporting to the Director of Strategic Account Management. Occasional travel (10%) may be required for in-person events or meetings. What you'll do: • Serve as a product expert and advocate for mental health, supporting a portfolio of Spring Health's largest and most impactful partners., • Own forecasting projections for revenue, renewals, and upsell opportunities across your portfolio, ensuring the delivery of accurate forecasts., • Identify and position upsell opportunities proactively, driving revenue growth by aligning solutions with customer goals., • Develop and manage positive relationships with multiple customers, consultants, and key stakeholders to build trust and ensure satisfaction., • Manage the entire customer lifecycle, including implementations, engagement strategies, renewals, and upsells by:, • Developing timely, actionable account plans, • Managing census files efficiently, • Designing and executing member engagement communications, • Preparing and presenting business reviews to senior HR executives, • Delivering insightful, data-driven recommendations aligned with customer success metrics, • Developing renewals strategy and delivering proposals/contracts, • Managing the end-to-end deal cycle (procurement process), • Collaborate cross-functionally to collect customer feedback and recommend process improvements across internal teams., • Support sales efforts by partnering on retention, upsell initiatives, and expansion opportunities as well as supporting net new business acquisition through efforts like attending finalist meetings., • Customer Renewal and Expansion, • Relationship with Executive Buyers, • Gross Retention Rate (GRR), • Net Revenue Retention (NRR), • Net CACV Retention (NCR), • Product utilization and engagement, • Net Promoter Score (NPS), • Bachelor's degree or higher preferred., • 10+ years of experience in account management, customer success, or healthcare management, ideally in B2B2C environments and at early-stage companies., • Strong understanding of sales motions similar to farmer sales roles, emphasizing relationship building and portfolio expansion., • Exceptional communication skills, with the ability to collaborate effectively and build trusted relationships., • Experience creating growth through portfolio management, upsells, and cross-sell opportunities., • Organized, with high attention to detail and the ability to manage competing priorities effectively., • Resourceful, proactive, and able to thrive in fast-paced environments., • Ability to probe, challenge, and consult customers to align solutions with their ultimate needs., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description Ten Lifestyle Group is seeking an experienced Manager, Client Services, to lead strategic client partnerships across Americas. This role is perfect for a commercially driven leader who excels in client strategy, team development, and cross-functional collaboration. You’ll be responsible for growing key accounts, building senior relationships, and managing a high-performing team of Account Managers, all while delivering exceptional service across banking and lifestyle sectors. Key Responsibilities Team Management & Leadership • Directly manage and coach a team of Account Managers across Americas, supporting their professional development and performance goals., • Foster a collaborative, high-performing team culture aligned to Ten’s values., • Set clear expectations, share best practices, and provide mentorship on client-facing strategy, communications, and relationship management. Client Leadership & Strategic Growth • Own and expand senior relationships with key corporate clients across the region., • Lead strategic business reviews and data-driven conversations with C-suite stakeholders., • Understand client goals and position Ten’s services as a critical tool for customer retention and loyalty., • Shape and execute growth plans across accounts to increase usage, satisfaction, and value Account Strategy & Commercial Oversight • Translate data insights into strategy—using performance metrics to identify opportunities and mitigate risks., • Lead contract renewals, RFP responses, and pricing discussions in partnership with Commercial and Legal., • Ensure alignment between Ten’s services and the client's evolving needs, while maintaining profitability and SLA compliance. Internal Collaboration & Cross-Functional Delivery • Coordinate with internal teams across Service Delivery, Product, Marketing, and Legal to ensure smooth execution and account alignment. Experience & Knowledge • 5–10 years of senior-level account management, client partnership, or enterprise customer success., • Experience managing a team of Account Managers or equivalent client-facing professionals., • Strong track record of account growth, contract renewals, and strategic client influence., • Strong leadership presence with an ability to coach, develop, and motivate others., • Strategic thinker with a commercial mindset and solution-oriented approach., • Exceptional communication, presentation, and negotiation abilities., • Proficient in Microsoft Excel and PowerPoint; comfortable working with CRMs and data dashboards., • Calm under pressure, highly organized, and collaborative across internal and external teams. Role location: hybrid environment in New York or Las Vegas. Benefits What We Offer • Comprehensive benefits: health, dental, vision, 401(k), paid leave, parental leave, tuition reimbursement, • Employee discounts, assistance programs, and access to global client networks, • Opportunities to partner with prestigious luxury brands and clients, • Clear advancement and recognition structures Ten works with a small preferred supplier list of recruitment agencies only. Please note we are not accepting any further recruitment agencies at this time. Ten Group is not responsible for any fees related to unsolicited resumes.

Job DescriptionCompany Description At PayNearMe, we’re on a mission to make paying and getting paid as simple as possible. We build innovative technology that transforms the way businesses and their customers experience payments. Our industry-leading platform, PayXM™, is the first of its kind—designed to manage the entire payment experience from start to finish. Every click, swipe or tap is seamless, fast and secure, helping non-commerce businesses boost customer satisfaction, accelerate payments, and reduce costs. Our single platform handles it all: cards, ACH, digital wallets such as PayPal, Venmo, Cash App Pay, Apple Pay and Google Pay, and even cash at more than 62,000 retail locations nationwide. Today, thousands of businesses across consumer lending, iGaming and online sports betting, property management, and tolling trust PayNearMe to deliver a payment experience that drives real results. In September 2025, we raised a $50 million Series E funding round to accelerate our growth. We’re a team of 200+ employees across 41 states, headquartered in Silicon Valley with satellite offices in Dallas, TX and Holmdel, NJ. Join us and be part of a team that’s shaping the future of payments—one experience at a time. Job Description The Client Success Manager (Gaming) will lead key gaming accounts, driving success across operators, studios, and platform partners in the gaming ecosystem. This role focuses on building strategic relationships with gaming clients, optimizing player payment experiences, and influencing growth strategies at the executive level. The ideal candidate has deep knowledge of the gaming landscape, strong technical fluency in payments and platform integrations, and a passion for delivering exceptional client and player outcomes. Responsibilities • Own and expand key gaming accounts, identifying opportunities for revenue growth, cross-sell, and upsell across PayNearMe’s portfolio, • Develop and execute strategic account plans that align with client growth objectives, player acquisition strategies, and business targets, • Collaborate with client executives and commercial teams to structure and negotiate renewals, expansions, and new business initiatives, • Leverage deep insights into player payments and transaction data to uncover trends that drive incremental revenue and improve ROI, • Build executive-level relationships with decision-makers across product, finance, and operations functions to influence strategic direction, • Partner with marketing, product, and revenue operations to deliver scalable growth programs and go-to-market initiatives within the gaming segment, • Track and report on commercial performance, ensuring forecasting accuracy, contract compliance, and strong revenue retention metrics, • Act as a strategic advisor, positioning PayNearMe’s gaming solutions to address emerging industry needs and regulatory shiftsQualifications, • Bachelor’s degree in Business, Marketing, or a related field, or equivalent work experience., • 4–6 years of experience in client success or account management within the gaming or payments industry, • Strong understanding of gaming platforms, player lifecycle, and regulatory environments (including iGaming and sports betting), • Advanced technical understanding of payments platforms, wallet integrations, and player transaction flows, • Proven ability to build and maintain executive-level relationships and manage large, complex accounts, • Exceptional communication, data-driven decision-making, and strategic planning skills, • Passion for the gaming industry and delivering exceptional client and player experiences Additional Information Location: Flexible/Remote (within the US) Great compensation package plus extensive benefits, including: • 100% Remote (must be in US), • Base salary per year (paid semi-monthly), • Fast- paced and professional work culture, • Stock options with standard startup vesting - 1 year cliff; 4 years total, • $50 monthly communication expense stipend to go towards your phone/internet bill, • $250 stipend to enhance your WFH setup, • Reimbursement for peripheral equipment: monitor (up to $400), keyboard and mouse (up to $200), • Premium medical benefits including vision and dental (100% coverage for employees), • Company-sponsored life and disability insurance, • Paid parental bonding leave, • Paid sick leave, jury duty, bereavement, • 401k plan, • Flexible Time Off (our team members typically take off ~3-4 weeks per year), • Volunteer Time Off, • 13 scheduled holidays PayNearMe strives to create a workplace where all employees thrive. We welcome candidates from all backgrounds, experiences, and perspectives. Our core values represent who we are today and we take pride in the way we work with each other as well as with our stakeholders. If you meet the majority of the qualifications and bring enthusiasm for the role, we encourage you to apply. We’re in this together to do the right thing. We deliver real results we are proud of while remaining respectful, transparent, and flexible. PayNearMe is an equal opportunity employer. We are diligently and thoughtfully working towards cultivating a diverse workforce which in turn, enhances our products and services for the communities we serve. Applicants who represent all backgrounds are strongly encouraged to apply. — Candidate information will be treated in accordance with our job applicant privacy notice found at: Assistance for Disabled Applicants Alternative formats of this Notice are available to individuals with a disability. Please let us know if you need assistance. All your information will be kept confidential according to EEO guidelines.

Job DescriptionDISQO’s mission is to build the world’s most trusted ad measurement platform that fuels brand growth. The world’s largest brands, agencies, and media companies trust DISQO for expert insight and AI-driven intelligence about their advertising performance across all platforms. We capture people’s sentiments and journeys, connecting them with the brands they value and the media they consume. With this identity-based approach, brands gain more accurate and authentic insight so they can create more meaningful interactions. When you join DISQO Nation, you join a community that values trust, transparency and innovation. We invest in our employees and apply a bottom-up management approach, rooted in the concept of servant leadership. We approach each day eager to learn, grow, and make a lasting impact. Best of all, we have fun while doing it! The Role: As an Senior Customer Success Manager at DISQO, you'll be at the helm of a dynamic portfolio of clients, steering their journey towards unparalleled success. This role will manage, expand, and renew clients, and may require you to employ a mix of high-energy, high-engagement strategies alongside nuanced, personalized approaches. Your primary goal is not just retention; it's about propelling these clients to new heights, ensuring they're not just satisfied, but thrilled with the value and ROI they're getting from DISQO. This outcome requires a keen focus on stakeholder management, user adoption, expansion, strategic engagement, and consistent confirmation of client success and outcomes. You will collaborate closely with multiple teams including Customer Onboarding, Customer Support, Sales, Services, Marketing and Product, as your role is to ensure client success, mitigate churn risks, and proactively identify expansion opportunities. It's about ensuring not just client satisfaction, but their continuous triumph and evolution with DISQO's offerings. What you will do: • Leverage previous Brand Lift expertise to engage and guide clients on their measurement goals, • Collaborate with Client Account Teams to lead quarterly/bi-annual business reviews to highlight realized value and ensure a continued positive customer experience, • Independently lead pricing and scoping and manage the end-to-end deal operations in add-on and expansion opportunities., • Proactively manage and engage with clients to secure renewals and negotiate terms for the contracts, also focusing on maximizing their ROI and capturing growth opportunities, • Partner with internal Services teams, such as Insights Management and Technical Project Management, to grow accounts and triage issues as they arise, • Optimize the customer experience by identifying, reporting, and recommending product improvements, • Partner with clients to understand business and contract goals and associated with key performance indicators and proactively build a mutually beneficial customer success plan to ensure the adoption and use of the product and to deliver against those goals, • Drive rapid usage and adoption of the product, applicable new features, and leverage ongoing engagement tactics such as sharing and discussing case studies to maximize value realization, • Develop “raving fans” within the client base to co-author win stories, case studies, and other partnership tactics with Product Marketing and/or Customer Marketing, • Gain an expert understanding of DISQO’s CX Platform and associated Product components, • Collaborate with the marketing team to develop and iterate on email drip campaigns to drive platform usage, adoption, and stickinessWhat you bring to the role:, • 8+ years of customer-facing experience, including 5+ years of direct commercial responsibility, • Brand Measurement expertise, inclusive of Brand Lift Measurement, • Successful track record of building, nurturing, and growing mid-size to enterprise clients, including including working directly with Fortune 2000 brands and with Brand through Agency-driven relationships, • Strong presentation, problem-solving, and analytical skills, • Ability to manage multiple projects under tight deadlines, • Ability to anticipate, think strategically, develop, and execute creative solutions for complex customer needs, • Excellent written and verbal communication skills, • Experience working cross-functionally with other teamsPreferred Qualifications:, • Previous experience working in with a brand lift and ad measurement solution, • Degree in Business, Marketing, Social Sciences, or other relevant fields, • Passion for learning new skills and concepts, • Proven success working in a fast-paced, dynamic, and evolving environment, • Experience working cross-functionally with other teams, specifically Professional Services organizations.

Job Description Enabling safe and rewarding digital lives for genuine people, everywhere We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live. About the team and role Loqate US Sales Team The Loqate sales team at GBG in the US region plays a pivotal role in driving growth through strategic partnerships and direct sales initiatives. Focused on location intelligence and address verification solutions, the team operates within a newly formed Partner Sales Development function designed to accelerate market penetration across key industries such as eCommerce, logistics, and financial services. With a strong emphasis on SaaS-based offerings, the team is responsible for building robust pipelines, cultivating relationships with prospective partners, and delivering revenue through both virtual and in-person engagements. Their efforts are supported by Loqate’s advanced technology stack and global data capabilities, enabling businesses to improve customer experiences, reduce delivery errors, and make informed decisions with confidence. The Role As the Loqate Americas team continues to grow and evolve, we are seeking a Client Success Manager to help drive engagement and retention across our diverse customer base of 1,100+ accounts. This role will be instrumental in developing scalable processes to identify growth opportunities and deliver an exceptional customer experience across key, enterprise, mid-market, and self-serve segments. The ideal candidate will bring a proactive, strategic mindset to client relationships—ensuring value realization, fostering long-term partnerships, and contributing directly to revenue expansion. This is a high-impact role at the intersection of customer advocacy and business growth within a dynamic, data-driven organization. This is a hybrid position for candidates in the New York area. Travel for team collaboration, process workshops, and stakeholder meetings may be required (estimated 20-25%). What you will do • Lead the customer onboarding process to ensure a seamless and successful implementation experience, • Identify and track customer KPIs, partnering with clients to help them achieve their business goals, • Build and maintain trusted advisor relationships with customers and key stakeholders across all segments, • Conduct regular account reviews to assess performance, identify opportunities, and reinforce value, • Monitor customer usage proactively and address success-related issues to support accurate forecasting and mitigate renewal risk, • Manage annual account renewals, focusing on revenue retention and identifying growth opportunities, • Collaborate with Sales and Marketing to develop targeted strategies and campaigns that drive GROW revenue Skills we are looking for • Proven experience working within a sales or customer success organization, preferably in a SaaS or technology-driven environment, • Exceptional communication and presentation skills, with the ability to engage effectively both in-person and virtually, • Strong organizational and time management skills, with the ability to prioritize tasks based on account tier, urgency, and business impact, • Self-motivated and collaborative team player who brings a proactive mindset and challenges the status quo, • Detail-oriented with a strong focus on process improvement and operational excellence, • Comfortable working in a fast-paced, evolving environment with multiple stakeholders, • Experience using CRM tools (e.g., Salesforce) and customer success platforms is a plus Benefits To find out more As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.

Job Description Enabling safe and rewarding digital lives for genuine people, everywhere We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live. About the team and role Customer Success Team At GBG, we don’t just provide products. We deliver valued solutions to help our customers grow their business. This is a unique opportunity to join our Customer Success team at the ground floor and have a direct imprint on how our organization serves as the connection point between our customers, our solutions, and the rest of the GBG organization. We will work together under the guiding principle that healthy customers are growing customers and to achieve that requires: · Understanding our customer’s goals and quantifying how GBG helps achieve them · Demonstrating curiosity in our customer’s needs and their business strategy · Building relationships and engagements across different levels of our customers · Partnering cross functionally within GBG to operate on behalf of our customers · Challenging both our customers and GBG team on new ways to innovate for growth The Role As a Customer Success Manager at GBG, you'll be the strategic partner to a portfolio of clients engaging with them from signature through onboarding, adoption, and long-term value realization. Your role centres on building trusted relationships, driving product engagement, and ensuring customers achieve their business goals through our solutions. You’ll collaborate cross-functionally with Sales, Customer Growth, Onboarding, Product, and Support to deliver a seamless customer experience for a healthy engagement. This includes proactively managing renewals, identifying expansion opportunities, and serving as the voice of the customer to influence internal priorities. Expect a dynamic mix of consultative problem-solving, data-driven insights, and advocacy that turns satisfied customers into loyal champions. What you will do • Responsible for base revenue retention on existing GBG solutions within customer portfolio, • Help design and measure health metrics and implement improvement plans as required, • Build relationships with existing contacts and identify new contacts to deepen engagement, • Uncover new customer challenges and provide Customer Growth counterparts with insight into potential upsell/cross-sell opportunities (CSQLs), • Craft and execute key engagements during the customer lifecycle including business reviews, internal account plans, and renewal engagements, • Proficient in GBG’s solutions and the value they provide across various use cases, • Understand your customer’s needs to guide them through best practice product adoption, • Leverage internal tools to monitor daily volumes to identify any peaks/valleys within current solutions and facilitate appropriate actions and resolutions where needed, • Work with customer support team to understand trends in customer/vertical level commonalities in recurring tickets/issues, • Operate cross-functionally with a wide range of internal teams to address customer needs and issues Skills we are looking for Experience: • Minimum 3+ years in customer-facing roles, including day-to-day account management and senior-level stakeholder engagement., • Proven track record of owning and managing customer meetings, including quarterly business reviews (QBRs)., • Demonstrated ability to develop customer account plans and perform SWOT analysis. Skills & Competencies: • Strong passion for delivering best-in-class customer experience., • Ability to translate data into compelling success stories and actionable insights., • Comfortable working cross-functionally with Sales, Marketing, Product, and Operations in a fast-paced environment., • Proactive mindset for identifying solutions and managing execution to completion., • Interest in product capabilities and applying them to solve customer challenges., • Agility to work in ambiguous situations and apply an entrepreneurial approach to new challenges., • Curiosity to explore innovative methods, including leveraging AI for faster, more efficient customer value delivery. Technical Proficiency: • Familiarity with Microsoft Office Suite, Salesforce, Power BI/Tableau, Gong, and/or Customer Success platforms. Industry Knowledge: • Experience in identity verification, fraud prevention, or familiarity with industries such as gaming, banking, fintech, lending, insurance, retail, or technology. Benefits To find out more As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.

Job DescriptionAccount Representative Full-Time | Customer-Facing | Growth-Focused Role Location: New York, NY Are you a people-first professional who loves building relationships, solving problems, and driving results? We’re looking for a motivated Account Representative to join our team and serve as the key connection point between our clients and our company. In this role, you’ll manage ongoing accounts, support customer needs, identify opportunities for growth, and ensure every client receives outstanding service from start to finish. This is a great opportunity for someone who is organized, energetic, and excited about contributing to a fast-paced environment where no two days are the same. What You’ll Do * Serve as the primary point of contact for a portfolio of clients or customers * Build strong, trusting relationships through consistent communication and follow-up * Understand client needs, challenges, and goals to provide tailored recommendations * Manage account activity including renewals, updates, product education, and service requests * Conduct outbound outreach to check in on accounts, gather feedback, and ensure satisfaction * Track performance metrics, service issues, and growth opportunities in the CRM * Support new client onboarding by ensuring smooth transitions and clear expectations * Collaborate with internal teams (sales, operations, support) to resolve issues quickly * Present product updates, promotions, or new service options to existing clients * Identify upsell and cross-sell opportunities that align with customer needs * Prepare reports, meeting notes, and account summaries for leadership * Maintain a high level of professionalism and responsiveness at all times Who You Are * Strong communicator who enjoys working directly with clients * Organized, reliable, and comfortable juggling multiple accounts at once * Problem-solver with a customer-first mindset * Confident presenting products, services, and solutions to clients * Tech-savvy with the ability to learn new tools quickly * Motivated by hitting targets and helping clients succeed * A team player with a positive attitude and strong follow-through Preferred but not required: * 1–3 years in account management, sales, customer success, or customer service * Experience with CRM platforms (HubSpot, Salesforce, Zoho, etc.) * Background in marketing, SaaS, events, or retail sales What We Offer * Competitive pay structure * Clear growth path into Senior Account Representative or Account Manager roles * Hands-on training, mentorship, and ongoing professional development * Supportive, collaborative team culture * Opportunities to take ownership and make an impact Why You’ll Love This Role * You get to build relationships, solve problems, and genuinely help people * You’ll work in a role that blends customer experience with strategic growth * Every day brings new conversations, challenges, and rewards * Your contributions directly influence client satisfaction and company success &

Job Description Glassbox is seeking an experienced, insights-driven Customer Success Manager to support a focused portfolio of our largest and most strategic North American customers. Most accounts are in the financial services sector, with ARR typically ranging from $500K to over $2M. You will serve as the primary post-sale partner responsible for ensuring that customers realize measurable business value from their Glassbox deployments across web and mobile channels. In this role, you will help our enterprise customers unlock CX optimization insights through the Glassbox platform, deepen adoption across their organizations, and improve the digital experiences their end users depend on. You will lead executive-level conversations, provide outcome-oriented recommendations, and partner with multiple business units inside large and complex organizations such as banks, card issuers, and digital financial institutions. As a senior member of our customer-facing organization, you will shape account strategy, coordinate operational execution, and guide customers through adopting best practices in digital experience analytics. Your core focus will be value realization, driving enterprise wide adoption, and serving as the primary owner of renewal readiness. You will partner closely with the Account Manager, providing them with visibility into customer strategy, achieved value, and potential future use cases to support commercial renewals and expansion conversations. The ideal candidate brings a blend of relationship management, digital analytics expertise, strategic consulting skills, and a proven track record of driving business results within large enterprise customers. Experience working with financial institutions or regulated industries is a strong advantage. You will be representing a high-impact platform used by many of the world's most respected digital brands, and you will be expected to drive meaningful value for every customer you support. Key Responsibilities • Manage a portfolio of 8–10 enterprise customers, ensuring they achieve meaningful value from Glassbox., • Build strong relationships with the champions, becoming their trusted advisor in achieving their goals., • Build working relationships with managers at target business units, e.g., Digital Product, UX, IT Ops, and more., • Lead adoption planning, define customer goals, success metrics, and action plans tied to measurable outcomes., • Analyze product usage across the enterprise to identify opportunities for increased utilization, adoption, and value., • Deliver recommendations that help customers use Glassbox across additional journeys and teams., • Lead regular check-ins, QBRs, and executive business reviews to showcase progress, value, and next steps., • Partner with Account Managers to support renewal readiness and identify expansion opportunities, • Escalate issues quickly and coordinate with Support, Consulting, and Product to ensure timely resolution., • Obtain subject matter expertise in digital experience analytics and common financial services use cases., • Document customer insights, risks, and progress in internal systems to maintain accurate visibility across teams., • Advocate for customer needs internally and provide input to product roadmap discussions., • 5+ years of experience in Customer Success for enterprise SaaS solutions., • Strong understanding of digital journeys, customer behavior analytics, and UX best practices., • Background in digital experience analytics, digital experience optimization, or related technologies., • Experience working with banking customers and other financial services institutions., • Proven success with large enterprise accounts with ARR typically $500K–$2M., • Ability to lead executive conversations and present insights to C-suite and VP-level stakeholders., • Demonstrated skill in analyzing data and translating into business recommendations., • Experience partnering closely with an Account Manager to drive renewal readiness., • Strong project management skills with the ability to juggle multiple initiatives across several accounts., • Excellent written and verbal communication skills, with attention to clarity and structure., • Bachelor's degree or equivalent experience; MBA or consulting background is a plus., • Expect up to 25% travel to visit customers and conduct onsite business reviews

Job Description About Harri: Harri is the first enterprise-ready workforce management platform built for the services vertical. The services vertical faces the greatest technological challenges that exist within the world of Human Capital Management and we believe they deserve a platform built from the ground up as a result. We have experienced a tremendous amount of growth since our 2012 inception and we have no plans on stopping that growth anytime soon. We are passionate about building a team of Service First-driven individuals who want to exceed the expectations of those who experience our brand. If you’re a builder, or problem solver, and love the fast pace of a startup, it’s time to meet the Harri family. Who you are: Customer Success Managers are responsible for managing enterprise customers after successfully onboarding them onto the Harri platform. You will be the Success manager as well as the trusted consultant to hospitality industry customers, within our QSR vertical. Our Customer Success Managers are responsible for ensuring that key relationships with our clients are developed and maintained; assisting them post ‘go live’. They take the time to get to know their clients and their business needs, to ensure they are getting the most of their investment in Harri. Key Responsibilities: • Customer Success Managers are responsible for developing and retaining positive relationships with Harri clients., • Fostering relationships with key accounts and internal teams to drive action., • Developing relationships to serve as a trusted consultant with customers to optimize their loyalty and marketing strategy., • Monitoring usage and product adoption, proactively contacting clients to deliver coaching/training to improve their utilization., • Understanding how to build and present Harri’s value story using data and insights., • Driving growth with existing customers, identifying upsell and cross-sell opportunities and therefore generating new revenue., • Understanding, adapting to and helping to develop Harri’s ongoing product and technology developments., • Communicate regularly with the customer to evaluate satisfaction General Activities Include but are not limited to the following: • In collaboration with our Go-To-Market teams, identify upsell and cross-sell opportunities that will enhance the client experience and improve their business operations., • Create Success plans with Senior Leaders of the business to showcase ROI and reduce churn risk., • Be the escalation point for issues and work across Support and Technical Support teams to ensure resolution and that SLAs are met., • Identify product adoption opportunities and showcase with the client through Executive Business Reviews that will determine next steps and enhance the customer’s Success plan., • Schedule Executive Business Reviews with the client on a 6 month basis and weekly/biweekly/monthly Success meetings dependent on health and risk of the account., • Own the renewal process for your book of business and work with cross functional teams on contract renewals and billing reconciliation., • Create NRO (New Restaurant Opening) opportunities for the client in collaboration with Implementation and Accounting teams to ensure that all relevant locations are billed accordingly. Experience and Skills: • Bachelor’s Degree, • An ambitious, and self-motivated team player who is comfortable working in a fast-paced environment, and is ready to grow with a company, • Strong attention to detail with excellent analytical, written, problem solving skills., • 3+ years in a customer-facing role at a SaaS Software company, HCM and/or payroll experience., • Experience working with Quick Service Restaurant (QSR) concepts, • Experience in the hospitality industry in an operations, general manager, or other operational role., • Experience using G-Suite, Salesforce, Zendesk and/or other CRM tools. The salary range for this position is $85,000-$100,000 (USD).

Job Description About Alethea Alethea helps commercial clients and civil society advocates combat false and misleading information through in-depth analysis of reputational, regulatory, and security risks. Our insights and strategic recommendations empower organizations to mitigate threats, safeguard brand integrity, and strengthen public trust. Using a combination of expert analysis and our proprietary Artemis platform, we deliver timely, data-driven solutions that align with client needs. Role Overview We're hiring a Customer Success Lead to build, lead, and scale our client/account management function from the ground up. You'll be one of the primary interfaces with our customers, helping them fully realize the value of our insights and technology, and shaping how our company listens to, serves, and grows client relationships. You should thrive in ambiguity, have strong strategic instincts, and a bias toward action. This is a critical leadership role — perfect for someone who likes building the plane while flying it. Key Responsibilities Customer Success Strategy & Execution • Design and implement a structured customer success framework focused on lifecycle management, customer engagement, and value realization., • Stand up scalable systems for account management and client retention, including account and renewal/upsell plans, • Act as the executive point of contact for clients, particularly during early onboarding, renewals/upsells, and day-to-day engagements, • Surface and synthesize client feedback to influence product development, platform improvements, and go-to-market strategy., • Work cross-functionally with Analysis, Product, Engineering, and Comms/Marketing to deliver a cohesive customer experience., • Own renewals, extensions, and account expansion by identifying evolving client needs and navigating procurement processes., • Manage, and eventually scale, a high-performing customer success team as the company and client base grows, • Define KPIs, workflows, and success metrics to track team performance and client outcomes.You'd Be a Great Fit If You..., • Have 8+ years of experience in customer-facing roles (customer success, consulting, or account management), ideally in startup or fast-growth environments., • Are client-obsessed and have worked directly, preferably as the lead, with enterprise or nonprofit clients., • Are a strong communicator with high EQ — someone who builds trust, navigates complexity, and handles high-stakes situations with calm and clarity., • Have experience interfacing with senior leaders and can translate customer needs into product and business strategy. Be the advocate for our clients internally., • Are a skilled project manager who keeps trains running on time, sees around corners, and ensures flawless execution., • Salary and stock options are negotiated based on experience. The salary range for this position is $105,000 to $160,000 per year, depending on the candidate's skills, experience, and qualifications, and comes with a competitive commission plan as well. In addition to cash compensation, this role is eligible for a stock option grant., • Healthcare at the gold-tier level, dental, and vision is fully funded by the employer. 50% of dependent coverage is provided by the employer. Additional benefits include employer provided life and AD&D insurance and an Employee Assistance Program with a variety of services, including generous Mental Wellbeing support., • Flexible vacation, sick leave, including office closure between Christmas and New Year's., • Employees may also participate in an Employer sponsored 401k, after their 6-month anniversary, with a 3% match. Health Savings (HSAs) and flexible spending accounts (FSAs) are also offered., • Hybrid work environment, with 3 days per week required in office in Washington, D.C or New York., • Alethea is an equal opportunity employer that encourages people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply. We are committed to being an inclusive place to work, while maintaining a workforce that represents the communities we serve.

Job DescriptionAbout CookUnity: Food has lost its soul to modern convenience. And with it, it has lost the power to nourish, inspire, and connect us. So in 2018, CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today, CookUnity delivers 50 million meals a year from the industry's best chefs to homes all over the country. Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul. Unwilling to stop there, CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission: empower Chefs to nourish the world. If that mission has you hungry in more ways than one, you've found the right job posting. The Role: We are scaling our B2B business to transform healthcare through Food as Medicine programs. As we expand, we are looking for a visionary General Manager of Strategic Healthcare Partnerships to lead our healthcare vertical, driving growth across payers, hospitals, and self-insured employers. As the healthcare vertical leader, you will own the strategy and execution of CookUnity's healthcare business. You will lead a team focused on developing partnerships with payers (Medicare, Medicaid, MCOs, ACOs), hospitals, and self-insured employers. You will design and execute a GTM strategy to grow revenue and position CookUnity as the leading provider of medically tailored meals. Key Responsibilities • Own P&L responsibility for the healthcare vertical with aggressive revenue growth targets., • Develop and execute GTM strategy for:, • Medicare payers (value-added benefits), • Medicaid programs (state-specific waivers and compliance), • Hospitals and provider partners (Hospital-at-Home, discharge meal programs), • Self-insured employers (chronic condition management and GLP-1 supportive meals), • Recruit, lead, and coach a team of high-performing AEs specialized in healthcare sub-segments., • Cultivate relationships with C-suite executives in payers, providers, and employers., • Navigate regulatory frameworks, including Medicaid waivers and Medicare Advantage supplemental benefits., • Build scalable processes and playbooks to support team growth., • Lead cross-functional collaboration with product, operations, and marketing to ensure alignment on offerings for the healthcare market including billing and customer support., • Define pricing and packaging strategies tailored to the healthcare ecosystem., • Act as the executive sponsor on strategic accounts, driving renewals and expansion., • Attend key industry events and healthcare conferences to build thought leadership and brand awareness., • Develop KPIs and reporting systems to track progress and make data-driven decisions., • Support creation and rollout of new MTM lines across different markets, • Work closely with the tech team and 3rd party providers to enable billing, and security compliance, • Lead strategic expansion in new states with Medicaid registration, contracting and partnershipsKey Requirements, • 10+ years of experience in healthcare, sales leadership, execution and strategy., • Proven track record of success selling into payers, hospital systems, and self-insured employers., • Deep understanding of healthcare regulations and reimbursement pathways (e.g., 1115 waivers, value-based care)., • Established network in the healthcare ecosystem (payers, providers, and brokers)., • Strong leadership skills with experience building and scaling teams. 🌅 401k Plan 📈 We grow, you grow: Stock Options Plan granted on Day 1 🌟 Eligible for a bi-annual performance bonus ⛱ Unlimited PTO 🗓️ 5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical 🐣 Paid Family leave 🕯 Compassionate Leave: 3-5 days each time the need arises 🥘 A generous amount of CookUnity credits to enjoy our amazing meals, added to your account, monthly 🧘🏽️‍♀️ Wellness perks: access to fitness subsidies to build a healthy lifestyle 👩🏾️‍🏫 Personalized Spanish coach 🚀 Awesome opportunity to join a company that is looking to change how we eat and how chefs work! Compensation • Base Salary Range: $150,000 – $200,000 (depending on experience and network in the healthcare ecosystem), • On-Target Earnings (OTE): $300,000 – $350,000 (base + commission/bonus tied to revenue goals), • Incentives: Equity options and performance-based bonuses aligned with CookUnity's aggressive healthcare vertical growth targets.Why Join CookUnity?, • Be part of a mission-driven company transforming healthcare through food., • Build and lead a vertical that is critical to CookUnity's long-term success., • Competitive compensation package, including equity options. CookUnity is an Equal Opportunity Employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability. A quick note for all candidates We've recently seen an increase in recruitment scams across the industry, and we want to make sure you (and your data) stay safe while applying to CookUnity. We also want you to know that we take this seriously — sometimes, as part of our process, we may ask for a brief "proof of humanity" to confirm that we're connecting with a real person, not an impersonator. Here are a few tips to help you protect yourself and know what to expect from us: • Apply only through our official channels. All open roles are listed on our official careers page: careers.cookunity.com, • Our recruiters are real people — and easy to verify. You can always find them on LinkedIn with verified profiles. If you're unsure, feel free to reach out to us on our official LinkedIn Company Page., • We only communicate through official CookUnity channels. That means emails ending in @cookunity.com and interviews held through official company platforms (Google Meet or Zoom) — never WhatsApp, Telegram, or SMS.

Job DescriptionClassification: Non-Exempt Reports to: Housing Stability Manager Location: Bronx, NY (Jasper & Lindenguild sites) Hourly: $27.47 - $32.96 Objective: This position will work directly with low-income and special needs tenants who are applying and living in Lantern’s supportive housing buildings. This position requires experience with the homeless and special needs population. The Housing Stability Specialist will need to be flexible in their schedules of office hours. Position Type: This is a full-time position with a regular daytime schedule, Monday-Friday, 9am-5pm (hours may vary). Lantern staff may be asked to change the work schedule and hours depending on the operational needs of the site and the agency. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Providing superior customer service to residents and prospective tenants by promptly responding to all incoming calls, messages, and emails in a professional, respectful manner., • Review and maintain tenant files, and ensure files contain all required supporting documentation for rental subsidy agencies, and syndicator requirements, which include Low Income Housing Tax Credit IHTC and Tax Credit forms., • Responsible for vacancy management in accordance with Lantern’s policies and procedures., • Collaborate with Clinical staff and Property Management to maintain a safe, welcoming, clean, and supportive environment., • Interact with new applicants and various city and state agencies., • Request client applications from referral source for vacancies and coordinate interviews of applicants., • Schedule, Meet and interview applicants for their assigned building portfolio., • Review and collect approved applicant eligibility documentation., • Assist clients with subsidy application preparation., • Send acceptance letters to clients and funder agencies once deemed eligible by Leasing Manager’s and Program Director., • Coordinate new client move ins in accordance with Lantern’s policies and procedures. Leasing • Overseeing completion of files to ensure they are compliant with applicable Supportive Housing guidelines including Move-Ins, Annual Recertification, Interim Recertification, Gross Rent Changes, Terminations, and Initial Certifications., • Prepare monthly lease renewal notifications on or before 120 to 90-day lease expiration to tenants., • Ensure timely completion of annual lease documents., • Complete income calculation for leases and subsidy continuance., • Track and provide monthly reports of lease renewals and annual documents for assigned portfolio., • Attend monthly Building management meetings and provide leasing reports to building staff., • Ensuring a complete set of initial files is stored on the shared drive for every project in lease-up and completing all occupancy-related reports and other tracking spreadsheets as needed throughout the course of the lease-up., • If applicable, delegate tasks to Leasing Assistant. Rent Collection • Communicating monthly with funders and landlords, including submission of monthly and quarterly rent rolls, • Review aging summary report to identify a need for interventions., • Oversee issuance of arrears notices., • Collaborate with Program Staff to help clients reduce arrears and maintain financial stability., • Provide aging summaries to case management team and ensure follow up., • Work with Programs to identify and resolve client behavioral issues that impact safety or facility., • Review incident reports to determine if there are conduct or lease violations and to collaborate with clinical staff to resolve them., • Coordinate with property management to request non-payment proceedings., • Coordinate with property management team to initiate holdover proceedings for clients whose housing subsidy has been canceled or who are non-compliant with building rules., • Ensure compliance with policies on abandonment of units and re-rental., • Other job-related functions, as assigned. Required Education and Experience: • Associate degree is required in a related field., • Minimum of 1 to 2 years of experience providing direct service to one or more of the following populations: persons living with HIV/AIDS, formerly and chronically homeless persons and families, young adults aged out of foster care, persons with mental illness, or persons in recovery from addiction., • Prior experience with leasing compliance, property management, supportive or transitional housing, or asset management., • Working knowledge of Low-Income Housing Tax Credits, Section 8, (New York City Housing Authority) Housing Preservation and Development and HPD (Housing Preservation and Development)) Housing and Community Renewal DHCR, Rent Stabilization Law, Rent Guidelines Board and Fair Housing practices., • Detail-oriented with excellent organizational skills., • Must be flexible and able to work both independently and as part of a team., • Ability to interact and effectively communicate with all staff levels and management orally and written communication., • Excellent customer service and ability to interface with tenants in a respectful, and positive manner., • Strong computer skills with knowledge of Microsoft Suite, Excel, and databases such as CAPS or HASA Web., • Basic math competency. Work Environment: This job operates in a supportive housing site and works with a population who experiences mental illness, addiction, disability, HIV, and other chronic illnesses. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs and/ or kneel. Occasionally the employee will have to lift and/or move up to 10 pounds. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities.

Job Description Classification: Exempt Reports to: Vice President of Housing Stability Location: Bronx Sites (Jasper, Cedars, Vicinitas, Lindenguild & Silverleaf) Salary Range: $65,000 - $70,000 Position Type: This is a full-time position with a regular schedule from Monday-Friday, 9:00 am to 5:00 pm. Lantern staff may be asked to change the work schedule and hours depending on the operational needs of the site and the agency. Objective: This is a full-time position that will be based in the boroughs of New York City servicing supportive program units in the Lantern Portfolio. This position requires travel to various low-income and special needs buildings. In this position the Housing Stability Manager will oversee a team of Housing Stability Specialists and Housing Stability Assistants who are responsible for managing the day-to-day operations. The Manager must be able to train and supervise Leasing team. The Leasing Manager will report to the AVP of Housing Stability. Essential Functions: • Referrals and Intake:, • Along with Assistant Director of Housing Stability and Vacancy Management, responsible for filling vacancies and managing intakes for eligible applicants for the supportive housing buildings in the Lantern portfolio using various funder programs HPD, HASA, ACS and following the CoC HUD guidelines., • Assist with leasing up of any new residential buildings., • Host Open Houses for new applicants., • Arrange unit viewings with various Program Directors for eligible applicants., • Collect subsidy application documentation and determine eligibility and completeness of subsidy requirements., • Provide Housing Stability team and program staff with approved applicant documentation for preparation of move-in files., • Review subsidy applications for completeness and accuracy prior to submission to property management and HPD., • Determine vacancy priorities and ensure timely filling of vacancies coordinating with funders, property management and program staff., • Ensuring occupancy levels of all current projects are at least 95% and working with site staff to determine solutions if occupancy falls below the target level., • Housing Stability, • Provide guidance and monitor housing stability issues with Housing Stability Specialist and/or Housing Stability Assistant., • Review building summaries to determine need for non-payment proceeding and follow up with leasing and housing advocacy staff., • Collaborate with Program leadership and Property Management to support tenants remaining stably housed and reduce arrears., • Monitor monthly spread sheet report of lease renewals and subsidy recertifications for assigned Leasing Specialist and ensure leases are prepared 120 & 90 days before lease expiration date., • Facilitate lease renewal events, open houses, One Shot Deal applications., • Facilitate, along with program staff, financial literacy workshops for tenants., • Team Supervision, • Manage Housing Stability team by providing training, direct oversite, supervision, and assistance as they interact and assist tenants., • Managing the Housing Stability team to meet all compliance deadlines, responding to external audits, and filing timely corrections to ensure strict program compliance., • Ensure that staff performance and expertise are sufficient to meet all compliance and reporting requirements for all NYC properties., • Provide supervision to Housing Stability Specialist and/or Housing Stability Assistant., • Monitor staff training and ensure staff completes required training(s)., • Responsible for monitoring and approving time sheets of all team members., • Tracking and approval of vacation requests and ensuring coverage at building sites., • Conduct onsite inspection of leasing files and work with staff to implement corrective action plans., • Ensure Leasing team members comply with agency’s policies and procedures., • Accountable for deliverables related to vacancies, lease renewals, and arrears., • Other job-related functions, as assigned. Required Education and Experience: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Bachelor's degree from an accredited school., • Associate degree from an accredited school with minimum 5 years of related experience is required., • Minimum of 2 to 3 years of experience providing direct service to one or more of the following populations: persons living with AIDS /HIV, formerly and chronically homeless persons and families, young adults aged out of foster care, persons with mental illness, persons with substance use disorder, or medical conditions., • Working knowledge of Low-Income Housing Tax Credits and Section 8 program guidelines., • Supervisory experience of 2 years or more. Skills: • Ability to supervise multiple staff members., • Ability to interact and effectively communicate with all levels of staff and management both orally and in writing., • Ability to supervise a diverse group of individuals and follow Equal Employment Opportunity guidelines., • Excellent writing and analytical skills., • Detail oriented and excellent organizational skills, • Solutions focused., • Excellent organizational skills and follow-up., • Systems oriented, • Must be flexible and able to work both independently and as part of a team. Preferred Experience: • Knowledge of HIV/AIDS, mental health, substance use or chronically homeless population., • Supervisory experience., • Prior experience working in supportive housing or shelter. Supervisory Responsibility: Depending on the portfolio assigned, this position oversees Housing Stability Specialist(s). Work Environment: This job operates in a supportive housing site and works with a population who experiences mental illness, addiction, disability, HIV, and other chronic illnesses. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs and/ or kneel. They must also use their hands to type, handle, or feel. The employee is frequently required to talk or hear and must occasionally lift and/or move up to 5 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. .

Job Description West Side Federation for Senior and Supportive Housing, Inc. Borinquen Court Job Description: Income Certification Specialist (Affordable Housing) West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a non-profit organization that was formed in 1976 to create housing that would meet the diverse needs of older people and persons living with special needs. Since 1980, WSFSSH has renovated or built 26 buildings comprising close to 2,000 units of housing in Manhattan and the Bronx, serving over 2,000 people. WSFSSH is seeking a motivated and dedicated Income Certification Specialist for a campus of 3 buildings consisting of 320 units in the Mott Haven neighborhood of the Bronx. The successful candidate must be experienced in the day to day process of completing HUD and LIHTC certifications. The ideal candidate will be well organized and have an instinctive ability to pay attention to details. The candidate must be self-motivated, work independently and be eager and willing to participate in a team environment. Candidate must have impeccable customer service skills, strong verbal and written communication skills and a professional demeanor at all times. Duties include maintaining all aspects of the campus’ waiting lists, conducting interviews for new applicants as well as existing residents, seeing the certification process through to completion, and maintaining the site’s HUD & LIHTC resident files ensuring compliance with federal, state and local housing agencies. This position will report directly to the site’s Senior Property Manager. Job Responsibilities: • Process HUD/NYCHA Project Based Section 8, LIHTC and HOME initial, interim and annual certifications, move-outs, unit transfers, gross rent changes and lease renewals ensuring all are completed accurately and in a timely manner., • Consistently follow up with applicants, residents and/or 3rd parties to obtain required eligibility/program documentation within required time frames., • Manage and maintain the site’s waiting lists to ensure current list of interested qualified tenants is up to date to fill vacancies in a timely manner; purge wait lists in accordance with HUD’s wait list management and tenant selection regulations for housing., • Prepare for MOR reviews, LIHTC and HOME tenant file audits., • Prepare responses to MOR reviews, LIHTC and HOME tenant file audits to ensure close-out., • Maintain and prepare all resident files to ensure that they are audit ready at all times., • Prepare investor reporting documents as required., • College Degree preferred., • Minimum 3‐5 years in affordable housing compliance experience in HUD Project Based Section 8, LIHTC, and HOME programs is required., • Working knowledge of HUD Rules and Guidelines (4350.3 Rev.1 Change 4) and HUD reporting requirements is required., • Certified Occupancy Specialist (COS) or Assisted Housing Manager (AHM) or equal designation required., • NY State Notary Public or must receive NY State Notary Public within the first 3 months of employment., • Proficiency in using property management software, preferably OneSite and/or Yardi, preferred., • Administrative Skills ‐ General office duties, writing letters, preparing reports, interpreting policies and procedures, proficiency in office equipment., • Communication/Language Skills – ability to effectively communicate (written and oral) with all levels of employees, outside agencies and manage large volumes of correspondence; ability to proofread documents; ability to interpret HUD manuals., • Computer Skills ‐ Adobe Acrobat, Excel, Word, Outlook, Internet, OneSite., • Coordinating Skills ‐ Ability to prioritize and schedule multiple projects simultaneously; ability to effectively organize records/files. Interested applicants should send 1) a cover letter, and 2) a resume by email to . Please indicate ‘Certified Occupancy Specialist’ in the subject line of your email. The cover letter should provide the applicant’s salary requirements. Only those applicants under consideration will be contacted. If you are not contacted for this position, please accept our sincere thanks and appreciation for your interest. For more information about WSFSSH, please visit . Powered by JazzHR tJ2TFwpX5B

Job Description HANAC, Inc. – originally founded by George Douris as the Hellenic American Neighborhood Action Committee – is a New York City-based multi-faceted social services organization. The organization was founded in 1972 to serve the needs of vulnerable populations throughout New York City. The Property Manager will be responsible for completing all the daily administrative tasks in relation to the property and property management functions. The property manager will be responsible for overseeing all building operations and functions as it pertains to maintenance and security. Complying in a timely manner to all regulatory agencies and investors. Ensuring administrative and building operations are in compliance with the regulatory agencies and DOB. He or she will be responsible for communicating all necessary operating information to the Director of Property Management. Responsibilities include but are not limited to: • Oversee the site's daily administration and building operations., • Supervise maintenance and security employees., • Conduct initial certifications, annual re-certifications, rent increases, and utility allowances, in accordance with the LIHTC and HUD guidelines., • Prepare applicable sites for Management and Occupancy (MOR), REAC, Housing Quality Standards (HQS), regulatory agencies, investor audits, and inspections., • Conduct unit inspections, • Generate and submit monthly, quarterly, weekly, and annual financial reports to the Director of Property Management., • Conduct Monthly Postings., • Perform Rent adjustments., • Facilitate Lease Charges., • Conduct Annual Lease Renewals., • Correct tenant ledgers as needed., • Monitor and resolve building occupancy., • Conduct monthly tenant meetings., • Ensure adherence to the Affirmative Fair Housing Law in regard to the marketing plan and tenant selection., • Prepare Security Guards' bi-weekly schedules., • Obtain competitive bids for scheduled work i.e. renovations, plumbing, etc., • Assist in recruiting, hiring, and training new employees assigned to the site., • Assist with the preparation of employees’ performance reviews., • College degree preferred (Bachelor/Associate or High School Diploma/GED Equivalency with a minimum of five (5) years of work experience in affordable senior, multifamily housing, and property management., • Working knowledge of programs and government agencies i.e. Low-Income Housing Tax Credits, HUD guidelines, Section 8, (NYCHA and HPD) DHCR, Rent Stabilization Law, Rent Guidelines Board, and Fair Housing., • Knowledge of property management reporting., • Yardi Voyager is a must (i.e. monthly posting, vouchering, rectifying ledgers, posting receipts, check scanning, move-in/move-outs, etc.), • Microsoft Office Suite is a must., • Great communication, comprehension, and interpersonal skills., • Can work independently and in groups, • Bilingual (Greek/Spanish) is a plus., • Travel required 35%;, • On-call requirement (24/7) Salary Range: $60,000-75,000 Powered by JazzHR cilr8kv7hQ

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Health insurance Our Management team is seeking an Assistant Property Manager/ Property Manager that will be directly responsible with assisting in management of a portfolio of buildings. A specific focus will be on adhering to day to day interaction with vendors, residents, and staff. We are looking for an organized and motivated person to be a contributor to our team and a part of the growth of our company. In this role you will report to the Senior Property Manager on staff and perform administrative and organizational duties such as liaising with residents, collecting rent, doing basic bookkeeping, compliance with lease renewals, property registrations, organizing property viewings, and overseeing facility maintenance. To be successful as an Assistant Property Manager you should have excellent organizational and interpersonal skills. An outstanding candidate will also have a talent for business management and distinguished conflict resolution skills. Assistant Property Manager Job Responsibilities: • Assists in managing all aspects of a buildings occupancy and maintenance., • Communicates with tenants regarding property-related issues., • Coordinates with tenants and third parties to address maintenance and facility needs., • Collaborates with property management team to produce advertising materials., • Collects monthly fees and maintains records of payments and rental activity., • Coordinates with outside vendors to arrange for repairs, maintenance, landscaping, security and other services., • Investigates and helps to resolve complaints, disturbances, and violations., • Contributes to team efforts by accomplishing related tasks as needed., • Addressing and resolving residents' questions, concerns, and complaints in a timely manner., • Inspecting property conditions and coordinating maintenance activities., • Managing budgets, accounts, rent collections, and tenant notices., • Maintaining organized and updated resident files and records., • Reporting any problems or issues to the property manager.Assistant Property Manager Qualifications/Skills:, • Excellent communication and interpersonal skills, • Detail oriented and highly organized, • Strong customer service skills, • Skilled in time management and the ability to prioritize tasks, • Excellent critical thinking and problem-solving skills, • Solid understanding of anti-discrimination housing laws, • Bi-lingual English/Spanish preferred but not requiredEducation, Experience, and Licensing Requirements:, • High school diploma or equivalent (bachelors degree in business, management or real estate preferred), • Previous experience in property management or real estate ( 1-3 Years), • Any required state licensingAssistant Property Manager Requirements:, • High school diploma/GED., • Degree in business, management or real estate preferred., • Previous experience in property management., • Working knowledge of industry standards and regulations., • Excellent communication skills, both verbal and written., • Strong organizational and time management skills., • Excellent interpersonal and conflict resolution skills., • Proficiency in Microsoft Office., • Basic bookkeeping skills.

Job DescriptionPosition Summary The Assistant Property Manager is responsible for assisting the manager in effectively managing the assigned property. In the Manager’s absence, the Assistant Property Manager will assume all responsibilities associated with accomplishing the property objectives as set forth by the Property Manager and Asset Manager. Essential Duties and Responsibilities The Assistant Property Manager will conduct all business in accordance with company policies and procedures, and state and federal laws (OSHA, ADA, Fair Credit Reporting Act and Fair Housing). The essential functions include, but are not limited to the following: • Greets prospective residents, shows property and performs leasing duties as needed, • Works with lease renewals each month; show prospective residents vacant apartments, • Update required reports concerning move-out notices, activity, etc., on a daily basis and provide information to manager payments, eviction notices, returned check memos). • Manage resident re-certifications, rent increases, utility allowance changes, occupancy level, controlled expenses, customer satisfaction, management reviews, REAC/Agency Inspections, etc., • Organize and file all applicable reports, leases and paperwork, • Maintain positive resident relations attitude., • Process move-ins and move-outs., • Respond to life safety emergencies and other critical incidents; coordinate the response of site personnel and the notification of public safety agencies., • Accepts work order requests from residents and routes to maintenance for prompt processing., • Maintain communication with residents; coordinate resident services programs; meet in-person with tenants, handle requests for assistance; investigate and resolve complaints from tenants., • Be well versed in all property management documents., • Stay up to date on market conditions, and other neighborhood properties, • Other duties as assigned. Minimum Qualifications (Knowledge, Skills, and Abilities) • Bachelor’s degree in related field preferred; appropriate experience in on-site property management (some affordable housing preferred); or equivalent combination of education and experience, • Expertise in office software such as Microsoft Word and Excel, • Understanding of NJ and/or NY housing codes, • Excellent communication and organizational skills, • Strong project management skills and attention to detail, • Able to handle stressful situations; professionalism, • Able to work independently and follow through, • Effective decision making; ethical, • Able to apply principles of logical thinking to define problems, collect data and draw valid conclusions, • Valid driver’s license and vehicle Physical Demands and Work Environment • Frequently stand, walk and sit to inspect and present the property; and use computer, • Occasionally bend, stoop, climb stairs, push/pull, reach with arms and above shoulder, filing, • Frequently is required to use hands or fingers, handle or feel objects, tools, or controls, • Regularly required to talk or hear, • Able to perform close vision, distance vision, and the ability to adjust focus (read forms and papers), • Frequently need to lift and move less than 25 pounds; occasionally lift and/or move over 25 pounds., • Frequently need to utilize personal transportation to inspect apartment property and surrounding neighborhood; valid driver’s license and auto insurance, • Most work in indoors, but frequently outdoors in all weather conditions. May be occasionally exposed to caustics, solvents, oils, fumes, pesticides etc…, • Noise level in the work environment is usually low to moderate.

Job Description Temporary Office Administrator - Property Management Location: The Riverside Church in the City of New York (New York, NY) Reports to: Director of Property Management & Property Manager Department: Operations Schedule: Temporary Full-Time, 3 months with possibility to extend employment; 9:00am to 5:00pm (occasional evenings/weekends for meetings or events) Pay Range: $58,000 to $62,000 Start Date: November 2025 Position Summary: The Administrative Assistant supports the Director of Property Management and Facilities leadership team by coordinating daily departmental operations, managing communications, and maintaining documentation across projects, vendors, and compliance programs. This role serves as the administrative hub of the department, facilitating information flow between internal staff, contractors, consultants, and external agencies. The ideal candidate will possess strong organizational, communication, and project coordination skills, with the ability to manage multiple priorities in a dynamic, fast-paced environment. Essential Job Responsibilities: Administrative & Departmental Support • Provide direct administrative assistance to the Director of Property Management, Property Manager and Director of Security., • Draft, edit, and distribute correspondence, memos, reports, proposals, and meeting materials., • Prepare invoice payment approvals in coordination with Finance through Fidesic., • Maintain electronic filing systems for contracts, insurance certificates, compliance documentation, and project records., • Serve as first point of contact for maintenance and building service requests from church staff and tenants; log, track, and follow up on all requests through the work order system., • Coordinate scheduling of inspections, contractor visits, and internal maintenance work in collaboration with the engineering and custodial teams., • Maintain up-to-date vendor and contractor files, including COIs, service agreements, permits, and licenses., • Assist in coordinating compliance documentation for Local Laws (LL87, LL88, LL97, LL126, etc.), NYSERDA programs, and insurance renewals., • Oversee office supply inventory, equipment maintenance, and document distribution within the Property Management suite., • Serve as liaison between the Property Management, Security, and Finance Departments for scheduling and information sharing., • Assist in onboarding and orientation for new departmental staff or vendors. Qualifications and Experience Requirements: • Education: Bachelor’s degree preferred; Associate’s degree and equivalent experience accepted., • Experience: Minimum of 3 years of administrative experience, preferably in facilities, construction, or property management., • Skills:, • Strong proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)., • Experience with work order or project management systems (e.g., Smartsheet, FMX, or similar)., • Excellent written and verbal communication skills., • Ability to manage confidential information with professionalism and discretion., • Strong attention to detail, organization, and time management., • Familiarity with compliance and sustainability initiatives a plus (LL97, energy benchmarking, etc.). Our organization offers a wide range of comprehensive benefits, including generous time off and a strong emphasis on achieving a great work-life balance. TRC is an Equal Opportunity Employer. No employee or applicant for employment shall be discriminated against in any term or condition of employment because of race, color, religion, national origin, sex, age, sexual orientation, or any other characteristic protected by law. We are constantly striving to make our organization anti-racist. Diversity, equity, and inclusion are core values. As an employee, you become part of that mission. No relocation or sponsorship provided.

Job DescriptionBASIC FUNCTIONManagerial responsibility and oversight of the CRE and C&I loans, as well as loans that are risk rated special mention or worse, delinquent more than 15 days past due and /or loans requiring special attention as directed by the Director of Portfolio Management. The Sr. Portfolio Manager will be responsible for monitoring both the Real Estate and C&I Portfolios including, but not limited to, annual reviews and analysis of financial information, identification of negative trends, report preparation and market conditions. This role will coordinate with third party vendors and various regulatory bodies. MAJOR RESPONSIBILITIES • The Sr. Portfolio Manager is responsible for monitoring and assessing the credit risk of the banks commercial loan portfolio., • The role entails leading credit monitoring, control, and administration of a portfolio of borrowers with a view to identifying potential credit issues early., • Effectively mentor a team of Portfolio Managers., • Provide ongoing credit oversight and portfolio management of the CRE and C&I loan portfolio through annual reviews, monitoring of covenant compliance and the creation and maintenance of “Watch List” credits., • Interact with Loan Officers, Borrowers or CPAs to obtain necessary financial information required to complete annual reviews., • Completes annual reviews, loan renewals, maturities, and asset quality reports on a timely basis, • Proactively manages the portfolio to both maximize profitability and ensure strong asset quality through consistent and timely identification and resolution of issues as well as accurate assessment and assignment of loan risk ratings., • Consult with customers regarding their financial performance trends and pro-actively anticipate and manage deteriorating credits., • Manage and track borrowing bases, A/R Aging, Field Exams, etc., • Manage the Stress Test Data Collection Process with the Portfolio Managers., • Manage portfolio risk on a forward and proactive basis with respect to economic and industry trends, borrower concentrations, industry concentrations, likelihood of default and loss and criticized and classified loan migration., • Recommend specific action plans upon identifying increased borrower credit risk to mitigate nonperforming / non-accrual loan status., • Monitor and resolve past dues working with the Relationship Manager., • Assist with site visits / property inspections as needed., • Assist SVP Director of Portfolio Management with monthly reporting and special projects as required. JOB REQUIREMENTS Education: College Degree Experience: • Minimum of 15+ years related work experience (Lending, underwriting CRE / C&I loans, portfolio management, managing and mentoring employees, collections, bankruptcy, note sales and foreclosure)., • Formal credit training required., • Strong analytical and quantitative skills., • Excellent written/verbal communication skills required., • Ability to work independently and meet specified deadlines., • Working knowledge of MS Word, MS Excel, CRM Platforms, etc., • Strong credit skills, analytical skills, and financial acumen., • Uses time effectively and efficiently; and keep projects/tasks moving forward within a reasonable and quick timeframe. Benefits • Holidays, • Vacation, • Health/Dental, • Vision Service Plan, • Short Term Disability, • Long Term Disability, • Life Insurance, • Flexible Spending Accounts, • 401k Savings Plan, • Tuition Reimbursement, • Employee Assistance Program, • Free Employee Checking Account

Job Description Primary Function and Purpose: Reporting to the Director of Tenant Services, the Property Manager has overall responsibility for the daily administrative management of property operations, marketing, rent-up, certification renewals, and compliance & monitoring. The Property Manager works to establish and maintain positive, productive relationships with the community, government agencies, industry professionals, suppliers, vendors, outside contractors servicing the community, maintenance personnel, members of management and other departments, and with all residents at the property—ensuring consistent application of policies and procedures. Position Requirements and Minimum Qualifications: Job-related knowledge: • Knowledge of project-based FHEPS (Family Homelessness and Eviction Prevention Supplement) and other affordable housing programs, • Previous experience in property management, including Project-Based Section 8 and LIHTC program administration, is required, • Property managers need to be good with numbers, as they manage income and expenses while ensuring the property remains financially viable, • Must understand local and federal property laws to ensure the business remains compliant, • Utilize good judgment and discretion in handling confidential information, • Communicate effectively and establish credibility throughout the organization with senior management, department heads, and colleagues as a developer of staffing and operational solutions, • Ability to manage finances and work within a budget, • Demonstrated ability to use analytical tools, reports, and technology, • Bilingual (Spanish) is highly preferred, • Proficient in MS Office, Outlook, Excel, PowerPoint, and Adobe, with a high degree of proficiency in Excel, • Excellent customer service and team management skills, • Ability to communicate effectively with property owners, vendors, and tenants, • Able to act as liaison across departments and manage by influence with strong communication and relationship skills, • Equally effective working independently or as part of a team; must show initiative and handle pressure well in a fast-paced environment with minimal direction, • Frequently collaborate with a wide range of colleagues to deliver results, • Ethical, motivated, and results-oriented—must be a creative problem solver with a proactive and respectful approach, • Highly detail-oriented and organized, • Excellent project and time management skills with strong follow-up, • Maintain a positive “can-do” attitude, professionalism, and enthusiasm, • Associate’s degree from a two-year college or university and a minimum of three (3) years of professional experience in affordable property management, housing development, urban planning, community development, or a related field; or bachelor’s degree from a four-year college or university and minimum of two (2) years of experience in the above areas, • A minimum of three (3) or more years of multi-family residential management experience, including at least two (2) years in affordable housing, • Experience with low-income housing tax credits (LIHTC) is required, • Experience in the development and leasing of affordable housing for low-income populations is required Essential Duties and Responsibilities: • Ensure the program operates with a 95% occupancy rate and exceeds the minimum 75% rent collection rate, • Collaborate with the Director of Tenant Services to screen potential tenants; conduct apartment viewings and review initial subsidy packages for compliance, • Establish and monitor move-in and move-out procedures. Coordinate with Superintendent to ensure units are clean, repaired, and ready, • Co-lead lease signings with the Tenant Coordinator, reviewing lease terms, building policies, and move-in provisions, • Manage monthly rent collection, issue reminders for past due rents, and work with the Director of Tenant Services on follow-up actions, • Adhere to CRF’s rent collection and reporting procedures, • Monitor lease expirations and voucher re-certifications; collect documents for timely renewals, • Maintain and manage a waiting list of prospective tenants; organize screenings and viewings, • Meet with tenants or attend meetings alongside the Tenant Coordinator as needed, • Issue and manage lease violation notices, handle tenant legal cases appropriately, • Ensure accurate data entry in the Property Management System (Yardi), • Pre-screen and interview concierges; assist AVP of Operations in hiring building and custodial staff, • Supervise concierges and superintendents to ensure 24/7 building coverage, • Develop required reports for funders and internal use; ensure accuracy, • Monitor compliance with tax credit, bond, and other agreements, • Work with the Director of Tenant Services and Quality Control to resolve operational issues, • Ensure financial performance and mission goals are met, • Handle tenant complaints and monitor the daily complaint log, • Assist with vendor bid collection and contracts for services or repairs, • Partner with AVP of Facility Operations in concierge recruitment and training, • Schedule and review semi-annual inspections with Superintendent, • Be on-call 24/7 to respond to emergencies (phone or in-person), including nights, weekends, and holidays, • Review and approve bills and invoices, • Process annual LIHTC re-certifications, • Attend tenant meetings and address property-related concerns, • Draft business letters and memos using correct grammar and spelling, • Represent the organization in court when necessary (e.g., rent disputes, evictions), • Act as point of contact for city agencies when required, • Attend weekly staff meetings and manage resident relations, • Other duties as assigned by the supervisor Position Parameters (Other Measurable Factors): Decision-making responsibilities: May involve making challenging decisions impacting operations. Must influence key and operational management effectively with strategic input Problem-solving responsibility: Must be creative and analytical, able to resolve issues with limited information and tight timelines Working relationships and contacts: Foster strong internal relationships across departments, with leadership, vendors, and residents. Maintain calm professionalism during conflicts or emergencies Impact/Importance of Function: Essential for service delivery, satisfaction, and productive coordination between Social Services and Operations. Timely issue resolution is critical Other: • May be required to work long hours and a flexible schedule, • Must travel throughout the New York City area, • Must be able to stand/walk for extended periods and climb stairs/ladders, • Must be able to lift/move up to 30 pounds multiple times per week, • Reasonable accommodations will be made for individuals with disabilities EEO Statement: Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, or protected veteran status. #IND1

Job DescriptionAbout xAI xAI's mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company's mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All engineers are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates. About the Role We are seeking a Senior Partner Manager who will focus on identifying unique, customer centric ways to deepen and grow our existing partnerships. We want these partners to develop innovative products that feature and showcase X Data; the Sr. Partner Manager will play a critical role in arming partners with the knowledge and tools to develop and sell these ideas to their clients. You will be accountable for driving revenue growth and relationships with these ecosystem partners via strategic alliances, knowledge transferring, client partnering and ideation. Responsibilities • Serve as a strategic and accountable liaison between our partners and the X Developer Platform team to help partners develop and build first class solutions, • Build strong, executive relationships with partners and develop understanding of partner products, business lines, and key objectives, • Grow X's revenue through identifying and executing initiatives that are mutually beneficial for our partners and for X. Negotiate large, complex commercial and legal agreements & renewals, • Develop and maintain a thorough partnership plan documenting partners' strategic priorities, opportunities, challenges, and internal roadmaps Identify, prioritize, and garner cross-functional resources to accomplish partnership goals, • Create robust frameworks for Strategic Alliances and Channel Partnership programs, • Ensure Healthy Partner Usage of X APIs Maintain deep knowledge of full API suite and roadmap (Self Serve APIs & Enterprise APIs) and how it can add value to customer products, business lines, and key objectives, • Consult about use and consumption of X data, visualizations and other ways to display real-time X activity within partner's environments, • Can-do attitude and all hands on deck mindset, • Experience independently negotiating and closing complex sales, • Sharp strategic thinker who can design and execute on a vision, • Ability to understand partners' and X's business goals and align around mutual success metrics, • Quick to adapt and be able to lead through fast-paced, uncertain environments, • Exceptional communication and presentation skills., • Eloquent and confident speaker with senior executives, salespeople and product managers, • Strong teamwork and collaboration skills, • Ability to build internal networks to accomplish goals through collaboration with resources across teams, • Can balance the need for quick turnaround with longer-term strategic efforts Comfortable with a fast-paced, frequently changing, start-up environment Alignment to X's new vision and core values, • The willingness and flexibility to travel $142,000 - $200,000 USD Benefits Base salary is just one part of our total rewards package at xAI, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and various other discounts and perks. xAI is an equal opportunity employer. California Consumer Privacy Act (CCPA) Notice

Job Description The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a community-based organization responding to the need for low-cost housing. Our mission is to provide safe, affordable housing with supportive services within a residential setting which enhances the independence and dignity of each person. WSFSSH develops, manages, and provides social services in housing for low-income persons, especially those who are older, who have experienced homelessness and who live with mental illness. Job Summary The Assistant Property Manager will assist in all aspects of the administration and property management of the building, with the goal of enabling residents to live permanently and as safely and independently as possible. Please Note: The Fischer building is a brand-new Supportive and Affordable Housing residence in the Bronx, providing 105 units of permanent housing units, including 45 studio apartments, 59 one-bedroom apartments, and one two-bedroom superintendent’s unit. The estimated start date for this new position is September 2025. Job Duties & Responsibilities Responsibilities include but are not limited to: Building Management • Prepare and process Section 8 and LIHTC initial, interim, and annual certifications and ensure all are completed in a timely manner., • Consistently follow up with applicants, residents and/or 3rd parties to obtain required eligibility / program documentation within required time frames., • Create and maintain system for tracking / prioritizing current and accurate income certification requirements and deadlines in accordance with LIHTC, Section 8, SCRIE and DRIE., • Prepare and maintain current, thorough, and accurate lease and income verification files, both paper and electronic, for each tenant and ensure resident files are always ready for LIHTC/Section 8 audits., • Assist Property Manager with creating and executing lease and lease renewals., • Accurately process move-ins, move-outs, unit transfers, gross rent changes and lease renewals in accordance with LIHTC, DHCR and Section 8., • Use RealPage to enter lease information, tenant income information, tenant payments, and to produce tenant receipts, arrears reports, vacancy reports and tenant ledgers., • Monitor and ensure correct LIHTC and Section 8 rents and utility allowances are in effect at the property., • Actively track, report, reconcile subsidy payments from subsidy sources (e.g., HPD) and liaise with relevant agencies to resolve subsidy payment discrepancies, audit issues, and other pertinent matters., • Assist tenant with obtaining rent ledgers, tenant verification letters, and letters to agencies to ensure the continuous of housing., • Assist Property Manager in addressing rent arrears with written correspondence & develop plan of action to address arrears (i.e., payment plans and/or legal referrals.), • Assist Manager with staff meetings, tenant / staff complaints and performance evaluations when needed., • With the Property Manager, coordinate with social service staff on various tenant issues including arrears, housekeeping, disruptive behavior, room maintenance, monthly tenant meetings, etc., • Ensure the social services department receives copies of all incident reports, tenant lists and management letters to individual residents., • Act as liaison between tenants and staff in building manager’s absence., • Collect all rent checks and money orders from rent deposit box and process., • Assist manager with rent collection and arrears pursuit., • Responsible for direct supervision of front desk personnel, including:, • Ensuring that 24-hour shifts are covered., • Training and implementation of de-escalation and communication techniques., • Maintaining professionalism at all times., • Maintain all leave time requests, • Process timesheets and submit them in a timely manner., • Ensure that personnel are cleaning and maintaining front desk area, • Ensure that all supplies including forms are maintained., • Co-Supervise maintenance staff, and administrative staff., • Manage general office functions., • Establish a 1:1 professional relationship with tenants., • Assist manager in responding to building violations and coordinate with Contractors and Euclid Hall staff to clear violations., • Daily, weekly, monthly, yearly checklists of maintenance tasks for use by maintenance staff., • Conduct regular inspection of boiler, elevator, fuel storage tanks (If applicable), sprinkler, standpipes, etc., • Maintaining clear identification of all building systems; for example, plumbing valves, sprinkler standpipes, etc., • Enforce recycling and garbage regulations., • Ensure the Extermination List is maintained and updated monthly, and Contracts are following contract agreements., • Keep orderly and stock maintenance supplies., • Assist manager and Superintendent with the general maintenance function of the premises, • Tenant room inspections, • Assist with drafting and typing correspondence, emails, faxes, memos, and notices., • Responsible for taking and maintaining minutes of all meetings., • Maintenance and distribution of all management office lists related to tenants, vendors, staff, and miscellaneous documents., • Preparation and distribution of exterminator list to Front Desk., • Ordering supplies when needed: key blanks, appliance parts, office, cleaning, and maintenance equipment., • Document vendor repair work., • Assist manager with maintaining tenant’s files consisting of:, • Lease, • Section 8 and other income certifications, • Incident reports, • Legal correspondence, • Work orders, • Monthly, quarterly, and yearly reports, • Assist manager in maintaining active personnel files: Vacation requests, time taken (sick leave, personal days, etc.), • Maintain related contract files., • Monitor vendor files., • Maintain Certificates Book / Log. Must ensure all inspection certificates and equipment inspections are current and have not expired., • Make bank deposits weekly or as needed., • Distribute employee checks., • Request quotes for purchases using authorized vendors, • Inspect deliveries, • Strong communication skills, math skills and computer literacy, including Microsoft Word, Excel and Outlook., • Emotionally, mentally, and physically able to perform job responsibilities., • Demonstrated flexibility and initiative to work both independently and as part of a team., • Detail oriented and organized., • Attend training sessions and conferences as required for enhancement of job skills., • Implementing emergency procedures as necessary., • Two (2) years of comparable work experience in supportive housing, property management, or a closely related field working with a highly diverse population and/or those with special needs., • Working knowledge of LIHTC, Section 8, DHCR, NYC 15/15, ESSHI, SCRIE, and DRIE requirements., • Able to speak, read and write in English. Spanish proficiency preferred., • Must be able to sit, stand, walk, and bend Westside Federation of Senior & Supportive Housing offers full-time employees a comprehensive choice of benefits that include Medical, Dental, Vision, 403 (B) retirement savings, Flexible Spending Accounts (FSA), Life & Disability, Short-term and Long- term Disability, Employee Assistance Program (EAP) commuter benefits and more. Voluntary benefit options and Time Off that includes 11-12 paid Federal Holidays, accrued Vacation and Sick Time. EEO Policy or Statement WSFSSH is an Equal Employment Opportunity Employer (EEO); employment is based upon employees’ qualifications without discrimination, on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law. Monday-Friday 9am-5pm (35 Hours per week)

Job DescriptionInsurance Position: Placement Manager | Marketing Manager | New and Renewals Salary Range: $120,000 - $150,000 annuallyLocation: Syracuse, NY Must have independent insurance agency experience Manage team of 5 marketing reps Requirements: • At least 10 years of experience in the insurance industry, with demonstrated success in account management and team leadership., • NY Property and Casualty License., • Proficiency in agency management systems, Microsoft Office, and various insurance rating platforms., • Exceptional negotiation, communication, and organizational skills., • Direct the application preparation and submission process, ensuring accuracy, and recommending optimal coverage enhancements., • Negotiate terms with insurance carriers, analyze quotes, and develop comprehensive proposals and comparisons for clients., • Lead a marketing team of five members, driving strategy implementation and fostering strong relationships with carriers to meet profit goals., • Manage complex accounts, staying abreast of market trends and insurance underwriting guidelines to optimize client satisfaction and competitive positioning., • Train and develop team members, ensuring high performance and adherence to industry standards. Additional Responsibilities: • Keep informed of industry changes and advancements., • Actively participate in strategy meetings and contribute to organizational goals.

Job DescriptionAbout CookUnity: Food has lost its soul to modern convenience. And with it, it has lost the power to nourish, inspire, and connect us. So in 2018, CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today, CookUnity delivers 50 million meals a year from the industry's best chefs to homes all over the country. Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul. Unwilling to stop there, CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission: empower Chefs to nourish the world. If that mission has you hungry in more ways than one, you've found the right job posting. About the Team: The B2B team operates like a startup within CookUnity — an entrepreneurial, fast-paced, and innovative team that is charting a bold new path by bringing these same exceptional culinary experiences to businesses, organizations, and their employees. This role will be reporting directly to the the Head of B2B, with the opportunity in the future to hire, train and manage sales representatives in your vertical. You will work closely with the Head of B2B, the sales, marketing and product team around strategy and execution. About the Role We're seeking a strategic, execution-driven Project Manager to lead the launch and coordination of CookUnity's Medically Tailored Meals (MTM) programs across all markets. This role will serve as the program integrator — orchestrating teams across Product, Culinary, Logistics, Operations, and Customer Experience to ensure each MTM launch is delivering an exceptional experience for both payers, members and chefs. The Project Manager will own the end-to-end implementation lifecycle: from translating client and payer requirements into operational plans, through launch readiness, to post-launch optimization. They'll act as the central hub between internal teams and external partners, ensuring alignment, data visibility, and accountability at every stage. This role partners closely with the Culinary Operations Lead and reports to the Head of B2B Operations, ensuring cross-functional alignment without direct production ownership Key Responsibilities 🚀 Program Launch & Market Expansion ● Lead the planning, coordination, and execution of MTM launches across all CookUnity markets. ● Develop and maintain detailed launch timelines, trackers, and readiness checklists to ensure all milestones are met. ● Partner with Culinary Ops and Market Directors to validate production readiness, Chef participation, and logistics before launch. ● Translate client requirements (frequency, medical conditions, diets, geography) into internal workflows. ● Support pilot phases by tracking KPIs (enrollment, adherence, satisfaction) and iterating on launch playbooks. 🧩 Program Coordination & Implementation ● Act as the central operational point of contact for payer and hospital or clinic partners post-contract signature for program implementation. ● Translate contractual and compliance requirements into clear SOPs and coordinate execution with Product, Culinary, and Logistics teams. ● Manage internal launch meetings and ensure alignment between B2B, B2C Ops, and B2B CX. ● Ensure operational readiness across the full value chain: meal production, packaging, labeling, logistics, and support systems. ● Manage and mentor the Member Support Coordinator(s), ensuring smooth onboarding, order management, and reporting processes. 🧑️‍🍳 Culinary & Chef Coordination ● Partner with the Culinary Operations Lead and R&D to ensure MTM menus, SKUs, and volumes align with client needs and kitchen capacity. ● Communicate program requirements to the Culinary and R&D teams, ensuring clarity on condition-specific guidelines and timelines. ● Gather feedback from users, partners, chefs and internal culinary partners to improve menu diversity, patient satisfaction. 🧠 Product Development & Compliance ● Collaborate with Product, Nutrition, and R&D to ensure the platform supports MTM-specific workflows (menu selection, reporting, condition tags). ● Maintain a centralized repository of payer-approved menus and clinical standards. 📊 Data, Reporting & Continuous Improvement ● Consolidate enrollment, utilization, and satisfaction data into reporting dashboards for account managers and payer invoicing. ● Monitor key metrics: program readiness, launch timeliness, member satisfaction, retention, and client renewals. ● Synthesize learnings across programs to standardize best practices and feed continuous product and process improvement for that specific business line. Qualifications ● 4–6 years of experience in project management, program coordination, or operations, ideally within healthcare, nutrition, or payer-related programs. ● Proven track record of launching and scaling cross-functional programs across multiple markets. ● Strong stakeholder management skills — able to align diverse teams (product, culinary, ops, CX). ● Experience supervising and developing team members. ● Excellent organizational, analytical, and communication skills. ● Familiarity with HIPAA, payer workflows, or health program compliance is a strong plus. ● Bilingual English/Spanish strongly preferred Learn More About CookUnity We believe great leadership starts with alignment on vision, values, and ways of working. To give you deeper insight into who we are and what we're looking for, we invite you to explore: CookUnity's Leadership Principles – The values and behaviors that guide how we operate, collaborate, and scale. We hope this provides valuable insight into our culture and product vision. If this excites you, we'd love to connect! Benefits 🩺 Health Insurance coverage 🌅 401k Plan 📈 We grow, you grow: Stock Options Plan granted on Day 1 🌟 Eligible for a bi-annual performance bonus ⛱ Unlimited PTO 🗓️ 5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical 🐣 Paid Family leave 🕯 Compassionate Leave: 3-5 days each time the need arises 🥘 A generous amount of CookUnity credits to enjoy our amazing meals, added to your account, monthly 🧘🏽️‍♀️ Wellness perks: access to fitness subsidies to build a healthy lifestyle 👩🏾️‍🏫 Personalized Spanish coach 🚀 Awesome opportunity to join a company that is looking to change how we eat and how chefs work! Compensation All final pay rates will be determined by candidates experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.Pay Range for this position $95,000—$120,000 USD If you're interested in this role, please submit your application, and if we think you might be a fit, we'll get in touch with you. Thank you for your time! CookUnity is an Equal Opportunity Employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability. A quick note for all candidates We've recently seen an increase in recruitment scams across the industry, and we want to make sure you (and your data) stay safe while applying to CookUnity. We also want you to know that we take this seriously — sometimes, as part of our process, we may ask for a brief "proof of humanity" to confirm that we're connecting with a real person, not an impersonator. Here are a few tips to help you protect yourself and know what to expect from us: • Apply only through our official channels. All open roles are listed on our official careers page: careers.cookunity.com, • Our recruiters are real people — and easy to verify. You can always find them on LinkedIn with verified profiles. If you're unsure, feel free to reach out to us on our official LinkedIn Company Page., • We only communicate through official CookUnity channels. That means emails ending in @cookunity.com and interviews held through official company platforms (Google Meet or Zoom) — never WhatsApp, Telegram, or SMS.

Job Description IT Support Technician Bedford-Stuyvesant Restoration Corporation, founded in 1967, is the nation’s first community development corporation nestled in the heart of Central Brooklyn in Bed-Stuy. Located at Restoration Plaza, a 300,000 square foot commercial complex that offers a mix of retail, dining, recreation and entertainment, this historic organization is steeped in its mission to close the racial wealth gap. We provide direct services across an economic mobility platform centered on workforce development, affordable housing/homeownership, community revitalization, small business development and arts and culture to 60,000 people annually. About the Role The IT Support Technician reports to the IT Manager and provides comprehensive technical support across the organization. This role ensures smooth operation of IT systems, supports users with troubleshooting, maintains infrastructure, and manages the organization’s web presence of Bedford Stuyvesant Restoration. Acting as frontline IT support, the position handles day-to-day technical issues, escalates complex problems to senior staff, and contributes to projects that enhance system performance, reliability, and digital engagement. Key Responsibilities ● User & Technical Support ○ Respond to help desk tickets and service requests promptly. ○ Diagnose and resolve hardware, software, and network issues. ○ Provide timely and patient technical guidance to staff explaining technical concepts to non-technical users and escalate advanced issues to the IT manager. ○ Maintain a detailed trouble log of support requests and resolutions. ● System & Network Maintenance ○ Support daily operations of servers, workstations, and network devices. ○ Install, configure, and update hardware/software (PCs, laptops, printers, VOIP telephones, mobile devices, firewalls, routers). ○ Monitor backups, internet access, and system security. ○ Maintain LAN/WAN infrastructure and assist with configuration management. ○ Reorganize and document cabling, racks, and patch panels. ● Web Management ○ Maintain, update content, and optimize the organization’s website for performance, security, and usability. ○ Manage hosting environments, DNS records, SSL certificates, and domain renewals. ○ Oversee CMS platform (WordPress) and ensure proper functionality. ○ Integrate third-party tools (CRM, fundraising platforms, analytics, payment gateways). ○ Track website traffic and performance using analytics tools; provide reports on engagement and conversions. ○ Optimize site structure and content for SEO best practices. ● Collaboration & Projects ○ Assist in planning and implementing upgrades to improve system capacity, speed, and reliability. ○ Provide coverage for IT staff ○ Support cloud-based server initiatives and emerging technology projects. ○ Collaborate with communications/marketing teams to publish timely web updates and campaigns. ○ Research and implement emerging technologies (AI-driven chatbots/tools, automation tools, etc.). ● Specialized Support ○ Configure and support Google Workspace, Microsoft Suite, and enterprise applications (e.g., Financial Edge, Raiser’s Edge). ○ Troubleshoot VOIP systems, audio/video equipment, and lab computers. ○ Act as backup for website, email, and domain-related issues. ○ Support installation and troubleshooting of A/V equipment (LED TVs, projectors, etc.). ○ Perform hardware replacements (hard drives, RAM, motherboards). What you bring to the role ● Bachelor’s degree in Computer Science, Information Systems, or equivalent experience. ● Strong troubleshooting skills in large corporate network environments. ● Knowledge of LAN/WAN, TCP/IP, network topology, and client-server access. ● Proficiency with Windows, macOS, and common enterprise applications. ● Experience with CMS platforms and web development languages are a plus (HTML, CSS, JavaScript). ● Understanding of SEO, analytics, and accessibility standards. ● Ability to learn new technologies quickly and independently. ● Strong communication skills with attention to detail and documentation. ● Ability to work under pressure, manage multiple priorities, and meet deadlines. ● Team-oriented with excellent collaboration skills. ● Experience with firewalls, web technologies, and system security. Benefits (Full time) Health/medical, dental and vision coverage, 12 paid holidays, a generous PTO bank of 4 weeks, paid sick leave, employee discount program, 403B retirement plan, employee assistance program, commuter benefits programs, and other forms of leave and benefits. Hourly Range: $30.22 Application Process: Please include a resume and cover letter outlining your interests and qualifications when applying for this position. I have reviewed the job description as outlined above and understand that I am responsible for all duties as outlined and other tasks as may be assigned. I understand that if I need accommodations to perform the essential functions of my job that I must contact my supervisor or Human Resources as soon as possible to begin an interactive process. By signing this offer letter, I acknowledge receipt of the job description and accept the job offer. Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. Bedford Stuyvesant Restoration Corporation, its board members, President & CEO, executives and employees are committed to providing equal employment opportunities for all persons regardless of race, creed, color, national origin, sex, ethnicity, gender identity or expression, religion, source of income, sexual orientation, age, disability status, marital status, citizenship status, familial status, military status, domestic violence victim status, predisposing genetic characteristics, employment status, arrest or conviction record or any other characteristic protected by federal, state or local law. Equal employment opportunities extend to all aspects of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment. Anti-Nepotism Policy: Bedford Stuyvesant Restoration Corporation is committed to a policy of employment and advancement based on qualifications and merit and does not discriminate in favor of or in opposition to the employment of relatives.