86 Best rental Jobs in Albany, New York (May 2026)

Enrollment Agent I - Regional Mobile

4 days ago

Albany

Enrollment Agent IDEMIA Public Security, a division of IDEMIA Group, is the leading provider of secure and trusted biometric-based solutions, transforming public and private organizations across the globe. Our industry-enabled and client-specific solutions draw upon decades of expertise in biometrics to revolutionize the fields of public security, justice and public safety, travel and transport, identity, and access control. Built on privacy and trust, our market-leading iris, fingerprint and facial recognition solutions top independent benchmarking for accuracy, fairness and scalability. These exacting standards enable our clients to build safer, fairer societies where people can live, interact, and move about freely. With 4000+ employees around the world and 150+ partners worldwide, we offer more than just a job - we provide a dynamic environment where innovation thrives, opportunities abound, and your talents are valued. Be part of a global leader shaping the future of biometric based technology. Do you have an interest in security, law enforcement, biometrics, and the safety of your community? Are you a customer service oriented, "people" person? If so, the Enrollment Agent position at our IdentoGO locations might be a great fit for you. You will get to use cutting edge technology to obtain fingerprint records while helping to cut down on crime and keep those with questionable backgrounds from having access to our ports, the transportation of hazardous materials, as well as the relaxed security requirements of TSA precheck customers. If you are interested in providing a service to your fellow citizens and interacting with customers on a day to day, face to face basis, submit your application for the Enrollment Agent position today! Candidates must be located within 25 miles of Albany, NY or Troy, NY. US citizenship required. Essential Job Functions include but are not limited to: • Provide superior customer service to internal and external customers, • Perform basic maintenance and troubleshoot issues with fingerprinting and retail equipment including computer hardware and software, • Verify customer identity and scan required documents into database system, • Successfully complete required biometric and data capture processes and paperwork on each customer, • Track processing time for each applicant and ensure applicants are processed in appropriate order, • Perform biometric processing to include capturing quality electronic fingerprints, photographs, and signatures to meet or exceed program accuracy standards, • Identify win-win opportunities to provide more products and services to customers, • Create opportunities to add value for customers through the upselling of retail products and services (if applicable), • Adhere to all company and departmental employment policies regarding security and confidentiality to ensure applicant documents and information are safeguarded at all times, • Adhere to all company and departmental policies relating to Enrollment Center standards including adherence to signage, branding, and employee attire policies, • Perform Enrollment Center Sustainment responsibilities on a daily basis, • Perform administrative duties such as time keeping, shift schedules, daily activity reports, card inventory, equipment inventory, and submitting updated enrollment center photos and requisitioning supplies including troubleshooting and/or equipment modifications when necessary, • Represent the company and the programs that are supported in a professional and customer oriented manner, • Support Customer Service Registration and Reservation activities as necessary Knowledge, Skills, and Abilities • Customer and Personal Service – Knowledge of principals and processes for providing customer and personal services including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction, • Technology – Knowledge of electronic equipment, computer hardware, and computer software including applications and data entry, • Clerical – Knowledge of administrative and clerical duties such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures, • Monitoring – Monitoring and assessing performance of self, other individuals, and/or outside organizations to make improvements or take corrective action Travel requirement such as: • Ability to travel regionally for activities such as backfill at local enrollment locations, conducting mobile events, or servicing mobile routes, meetings, classes, and workshops., • Occasional overnight travel as required. Should not exceed 75% of the time., • Office environment where the employee may be required to stand, sit, or a combination of both standing and sitting to do the work. Some walking, standing, bending, reaching, and carrying of light items such as papers, books, small parts, driving an automobile, etc. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, and other office equipment., • Must be a US citizen, • High school diploma or equivalent degree, • Minimum one (1) year applicable experience, • Proficiency in Microsoft Office Suite is required, • Previous experience processing credentials is a plus, • Previous sales experience preferred, • Evening and weekend work may be required, • Must be able to successfully pass various background screening requirements including criminal history, education, credit, and drug screen as well as obtain any required program specific credentials and certifications, • Reliable transportation and valid driver's license required Note to third-party recruiters: IDEMIA Public Security does not work with third-party recruiters absent a signed agreement and will treat any resumes submitted without a signed agreement as the property of IDEMIA Public Security. In the event that IDEMIA Public Security hires a candidate who was brought to our attention by a recruiter who does not have a signed agreement, IDEMIA Public Security will not pay any fees to the recruiter as a result of the hire.

Rental jobs in Albany, New YorkCreate job alerts

Popular jobs searches in Albany, New York

Popular rental jobs locations