Concierge, The Westin Monache, Winter 25-26
2 days ago
Bakersfield
Seasonal (Seasonal) LIVE THE DREAM. Work here. Play here. The mountains are calling. NOTE: This position is located in Mammoth Lakes, California. Did you know that, as part of your employment at The Westin Monache, you receive a free season pass, including free access to all other Alterra resorts? Grin inducing, isn't it? More about the benefits and perks of your adventure here: • Ski passes for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra Resorts, • Discounts on ski/snowboarding lessons, • Friends and Family vouchers, • Retail & Food discount, • Equipment Rental discount, • 401k with company match, • Healthcare, • Dental, • Vision, • PTO for benefit eligible employees, • Associates as well as their family and friends, are eligible to receive discounts on Marriott hotels worldwide *Offers of employment may be contingent upon successful completion of a background investigation. Hourly pay rate: $21.00-$25.00 About this position: • Create emotional connections with guests by adhering to Westin and Marriott Brand Standards., • Assist hotel guests in planning their vacation., • Help guests with reservations and special needs., • Assist service express with phone calls, amenities, and guest requests., • Take In-Room Dining orders, arrange bell/valet, housekeeping, and engineering assistance., • Manage all aspects of guests' stay to Westin Brand Standards, solving problems and communicating feedback to the Manager on Duty., • Provide detailed information about Hotel, Ski Area services, and surrounding communities in person and by phone. Requirements: • High school graduate or equivalent., • Knowledge of Mammoth and surrounding area strongly preferred., • Minimum of two years' experience in hospitality, public relations, or sales and marketing., • Hotel or Resort experience preferred., • Computer skills., • Professional demeanor, attitude, and appearance., • Strong work ethic., • Effective communication with guests, employees, and management., • Ability to perform under pressure.