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Job DescriptionLocations: • Bergen / Hudson County, NJ Ideal candidate for this role: The ideal candidate for this role is someone with excellent driving / parking safety skills and stellar customer service experience. A person who values a team environment with their associates. The APC Valet Parking Associate team ensures the safe and smooth traffic flow at our luxury residential condo buildings or high-end event locations. Rewards: • Paid time off, • Medical/Vision benefits, • Referral bonuses, • Retirement Plan, • Mentorship Program, • Learning and Leadership opportunities, • Exceptional candidates have the potential to grow into Manager/Supervisor/Lead roles, overseeing larger teams and operational aspects of the business., • Training & Development Position Description: The purpose of the position is to promote an exceptional service experience at client locations while ensuring traffic flow safety for all residents, visitors, guests and vendors. The associate will be responsible for opening vehicle doors, greeting, promoting a welcoming environment and safe traffic flow of the valet parking operation. Responsibilities: • Associate must have a pleasant and professional demeanor. Ability to graciously interact with clientele, residents, guests, building vendors, and building management., • Open vehicle doors for anyone visiting the property., • Park and retrieve vehicles., • Assist with carrying groceries, luggage, packages, etc. Requirements: • High School diploma, • Valid Driver’s License, • Adhere to APC location site Standard Operating Procedure (SOP), • Clear communication skills, • Well-groomed professional appearance, • Flexible schedule; ability to provide coverage when needed, • Evening & weekend availability, • Ability to work in all weather conditions, • Must be able to stand, sit, walk and run for long periods throughout assigned shift, • Must be able to lift up to 30lbs, • Physical demands described in this job description must be met in order to perform essential job functions, • All other duties as assigned. Who is APC? APC is a full-service hospitality company, providing Front Desk Concierge, Security, Valet Parking, Shuttle and Door Greeter services for residential buildings, healthcare facilities & corporate centers. If you are someone who likes making lasting connections or even looking to “do something different,” we’d love to hear from you! Here at APC we value team building and encourage success by offering room for growth and often promoting from within. APC is an equal opportunity employer. APC does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Job Description FLECK FREE CLEANING COMPANY BUILDING PORTER Job Responsibilities & Employee Acknowledgment Position: Building Porter Reports To: Cleaning Supervisor / Property Manager POSITION SUMMARY The Building Porter is responsible for maintaining the cleanliness, appearance, and overall condition of assigned residential properties in accordance with company standards and the assigned work schedule. GENERAL BUILDING CLEANING • Clean common areas, including hallways, staircases, entrances, doors, and windows., • Sweep and mop floors and staircases as needed., • Keep lobby and entrance areas clean and presentable., • Check and clean elevators, including floors, doors, and mirrors. GARBAGE AND RECYCLING • Remove and properly separate garbage and recycling according to the building schedule., • Keep garbage/refuse rooms, containers, and surrounding areas clean and organized., • Report large items or tenant belongings to management before removing them. EXTERIOR AND BUILDING AREAS • Keep sidewalks, building perimeters, entrances, and garbage areas free of litter and debris., • Keep mechanical, utility, laundry, and supply rooms clean and organized., • Check the roof where authorized., • Keep accessible drains clear of small debris and report any blockages. COMMUNICATION AND REPORTING • Report maintenance issues, damage, leaks, blocked areas, and safety concerns promptly., • Take clear photos of completed work and submit required reports through company channels., • Contact management before the scheduled work time ends if additional time is needed to complete assigned duties. ATTENDANCE AND WORK STANDARDS • Wear the company uniform while working at assigned properties., • Remain at the assigned property during scheduled work hours, except for authorized breaks or approved departures., • Use scheduled work time productively., • Follow company cleaning standards, safety procedures, and management instructions., • Perform other related duties as assigned that are consistent with the position.

Job Description Wavecrest Management, a family-owned and operated, a full-service management company that began operations in 1979, seeks full time porters for multiple locations in the Tristate area. Why is Wavecrest Management a great place to work? • Become part of a growing company!, • Family owned and operated., • Wavecrest management truly cares about their employees., • Competitive salary. The successful Porter will first and foremost be extremely reliable, pro-active and have superior customer service skills. This position requires a responsible individual who can commit to being at work, and being at work on time. Job Responsibilities: Maintenance • Responsible for meticulous upkeep of grounds, amenities, building exteriors and leasing office, parking lots and other community buildings., • Remove trash from office areas and apartment community perimeter on a daily basis., • Assist in the preparation of market ready units, including remove trash from vacant apartments (trash outs) prior to make-ready., • Assist Maintenance Supervisor/Property Manager and/or perform assigned maintenance tasks in a timely manner., • Assist in the cleaning of available apartments and or models., • Assist maintenance team with snow removal (If applicable)., • Assist in troubleshoot/repair of mechanical, carpentry and electrical problems., • Report any maintenance concerns for repairs on available apartments, models, clubhouse, and/or common areas to the Maintenance Supervisor., • Meticulously maintains curb appeal., • Assist management team with other various tasks required. Resident Relations • Represent the community in a professional manner at all times-on/off property., • Deliver communication documentation to residents., • Contribute to resident retention programs. Safety • Ensures that unsafe conditions are corrected in a timely manner., • Learns and ensures compliance with all company, local, state and federal safety rules., • Immediately report all unsafe conditions. Essential Job Functions • Neat, clean and professional at all times throughout the workday and/or whenever present at the community., • Demonstrate ability to perform tasks described above without seeking outside contractor assistance., • Demonstrate strong communication skills for communicating with residents, co-workers, and senior management., • Demonstrate ability to contribute to and foster a team approach to serving residents and maintaining a successful community., • Comply with expectations as demonstrated in the employee handbook. Skills/Qualifications/Requirements: • High School Diploma/GED., • Proficient in Microsoft Office, • Affordable housing experience a plus, residential experience required., • Great verbal and written communication skills., • Proactive work ethic and attention to detail., • Must be upbeat, polite, courteous and tactful., • Superior Customer Service skills required., • Proven ability to operate selflessly as part of a dynamic team., • Proven ability to multi task., • Prior experience in a fast-paced environment., • Bi-lingual (English-Spanish) a plus., • Ability to perform accurately in a fast-paced environment. Core Values In order to achieve success the Wavecrest Management team must embrace certain core principles and values. • Honesty, • Integrity, • Competence, • Tenacity & Enthusiasm, • Creativity, • Professionalism, • Drive, • Punctuality Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Physical demands: While performing duties on this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; talk, or hear; taste or smell. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus., • Work Environment: While performing duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise in the work environment is usually minimal. Become part of a fun, dynamic, growing workplace! Apply today! • Wavecrest Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Wavecrest Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. \nCompany Description Wavecrest Management Team Ltd. is a full-service management company which began operations in 1979. Wavecrest Management is proudly family owned and operated alongside employees who are truly cared for. Wavecrest manages multiple properties across all boroughs in New York City and is continuously growing at a persistent rate. Wavecrest Management Team Ltd. is a full-service management company which began operations in 1979. Wavecrest Management is proudly family owned and operated alongside employees who are truly cared for. Wavecrest manages multiple properties across all boroughs in New York City and is continuously growing at a persistent rate.

Risk Manager – Real Estate & Construction Insurance \n \n EqualAccess (on behalf of a confidential client) \n \n Bronx, NY | On-site \n \n The Role \n This is a specialized risk and insurance role embedded in a mission-driven affordable housing owner, developer, and property manager operating exclusively in the Bronx. The organization manages a substantial portfolio of residential properties while simultaneously running active construction and rehabilitation projects, which means the insurance and risk landscape here is genuinely complex, spanning general liability, builders risk, workers compensation, property coverage, and more. \n \n The person coming into this role will own the insurance function day to day, working closely with leadership, project managers, and external brokers to make sure the right coverage is in place, claims are handled properly, and risk is being managed proactively rather than reactively. \n \n This is not a compliance-checkbox role or a support position. The expectation is that you come in with real fluency in real estate and construction insurance, and that you can operate with significant independence. \n \n What This Role Is, and Is Not \n \n This role is: \n • A hands-on, operational insurance and risk management position \n • The internal subject matter expert across a mixed portfolio of property management and active construction \n • A role that requires both technical insurance knowledge and practical judgment \n • A position with real ownership and visibility inside a mission-aligned organization \n \n This role is NOT: \n • A corporate risk management role inside a large institution with a team beneath you \n • A broker-side or advisory role where you are managing client relationships from the outside \n • An entry-level or generalist HR/compliance hybrid \n • A role where the work is well-defined and handed to you \n \n Required Experience & Traits \n • Meaningful hands-on experience managing insurance programs for real estate portfolios and active construction projects, including builders risk, general liability, property, and workers compensation \n • Comfort working directly with brokers and carriers, reviewing policy language, and identifying gaps or misalignments in coverage \n • Experience managing claims from notice through resolution, without needing to escalate every decision \n • Familiarity with certificate of insurance management, including reviewing and enforcing contractor COIs and endorsements \n • Strong organizational instincts, this portfolio has a lot of moving parts and you will need to track renewals, audits, and project-specific coverage requirements without dropping anything \n • The disposition to ask questions, flag problems early, and recommend solutions rather than wait for direction \n • A degree is not required if your track record speaks for itself \n \n Key Responsibilities \n Insurance Program Management \n • Manage and coordinate all insurance renewals across the property management and construction portfolios, working with the company's broker to ensure coverage is complete and competitively structured \n • Review policy terms, endorsements, and exclusions and flag concerns to leadership in plain language \n • Maintain organized records of all active policies, certificates, and correspondence \n \n Construction & Project Risk \n • Coordinate builders risk and related coverage for new development and rehabilitation projects from inception through close-out \n • Review contractor and subcontractor insurance requirements and certificates before work begins, and monitor compliance throughout the project \n • Work with project managers to identify risk exposures at the project level and ensure appropriate coverage is in place \n \n Claims Management \n • Serve as the internal point of contact for all claims across property and construction, coordinating with carriers, adjusters, and legal counsel as needed \n • Track open claims, monitor progress, and keep leadership informed on exposure and resolution timelines \n • Identify patterns in claims activity and bring recommendations to reduce frequency or severity \n \n Compliance & Vendor Oversight \n • Maintain the organization's certificate of insurance tracking system, ensuring all vendors and contractors meet coverage requirements before and during engagement \n • Support due diligence processes on acquisitions or new projects that involve insurance review \n • Keep current on regulatory and market changes that affect the organization's coverage obligations or risk profile \n \n Reporting & Internal Partnership \n • Report to senior leadership on insurance spend, claims activity, and risk exposures in a format that is useful for decision-making \n • Serve as the go-to internal resource for project managers, property managers, and finance staff who have insurance-related questions \n \n Compensation \n • Base salary: $95,000 to $130,000, depending on experience \n \n Why EqualAccess \n EqualAccess partners with best-in-class organizations and supports candidates beyond placement. Every candidate we place receives 3 months of post-hire coaching and career support, ensuring long-term success and growth.

Job Description Job description Our client, a growing mid-sized residential real estate Management & Consulting firm is seeking a full-time temporary to permanent administrative assistant to support two Property Managers. This is a temp-to-hire position. The work schedule is Monday – Friday, 9am- 5pm with overtime. The pay rate is $35.00 per hour. The perm annually salary is $75,000 Responsibilities and Duties: • Assist manager with building related issues., • Prepare and modify documents including correspondence, drafts, memos, action lists and emails., • Attend virtual monthly Board meetings and take minutes (as needed). Meetings are held either at night or in the early morning before normal business hours. You will be paid overtime for these meetings., • Provide general administrative and clerical support, including mailing, scanning, copying, and maintaining all internal records., • Maintain electronic and hard copy filing system., • Prepare adjustment forms and check requisitions., • Manage calendar for building events. Schedule and coordinate meetings and appointments., • Contact vendors to schedule meetings and request proposals., • Order and maintain supplies for buildings (as needed)., • Check open invoices for any issues/errors., • Request proof of insurance from vendors., • Correspond with building staff., • Review collection/arrears report and contact those who’ve fallen behind., • Distribute monthly Board Packages., • Ability to attend monthly Board Meetings held in the evening. Qualifications and Skills: • College degree or equivalent experience (preferred), • Administrative Assistant: 3 years (Preferred), • Ability to multi-task, • Excellent communication and organizational skills, • Ability to take initiative and anticipate upcoming tasks, • Must be able to work independently, • Ability to prioritize workload, • Detail oriented, self-motivated and fast learner, • Proficient in Word and Excel

Job description: \n Property Manager – Large Residential Portfolio \n Location: Bronx Park East Area, Bronx, NY \n Salary: $100,000–$120,000 per year \n Job Type: Full-time, on-site \n \n The Opportunity \n I am partnering with an established and growing New York City residential real estate ownership and management company to recruit an experienced Property Manager for a large multifamily portfolio in the Bronx Park East area. \n \n This is an excellent opportunity for a strong residential Property Manager who wants to take real ownership of a portfolio, work closely with senior leadership, and make a visible impact on building operations, team performance, and the resident experience. \n \n The company manages a diverse and expanding portfolio of residential properties throughout New York City. Its leadership team values experienced professionals who are proactive, accountable, and comfortable making decisions in a fast-moving property environment. \n This is not a desk-only management role. The Property Manager will be actively involved in the portfolio, regularly visiting the buildings, supporting on-site teams, addressing issues, and ensuring that operational priorities are carried through to completion. \n \n What You’ll Be Responsible For \n\n • Take ownership of the day-to-day performance of a large multifamily residential portfolio\n, • Lead, support, and hold accountable on-site maintenance and administrative staff\n, • Maintain a strong presence throughout the portfolio and closely monitor building conditions\n, • Ensure work orders, repairs, and maintenance issues are handled promptly and properly\n, • Respond to resident concerns and resolve escalated matters professionally\n, • Coordinate vendors, contractors, building services, and preventive maintenance\n, • Oversee HPD, DOB, DHCR, and other applicable violations and regulatory matters\n, • Ensure compliance with NYC housing regulations, rent-stabilization requirements, and company policies\n, • Work directly with ownership and senior leadership on operational priorities and portfolio performance\n, • Provide clear updates regarding staffing, resident matters, building conditions, and outstanding issues\n, • Assist with budgeting, expense management, reporting, and performance tracking\n, • Identify and implement opportunities to improve operations, service levels, and resident satisfaction\n\n \n What We’re Looking For \n\n • At least 5 years of residential property management experience\n, • Experience overseeing a large multifamily property or multi-building residential portfolio\n, • Strong knowledge of NYC residential property operations\n, • Experience with rent-stabilized or regulated housing strongly preferred\n, • Familiarity with HPD, DOB, DHCR, inspections, violations, and compliance requirements\n, • Proven ability to lead teams, delegate responsibilities, and maintain accountability\n, • Experience managing vendors, maintenance operations, resident relations, and property-level issues\n, • Working knowledge of building systems and the ability to effectively oversee maintenance and technical work\n, • Strong communication, organization, follow-through, and problem-solving skills\n, • Ability to manage multiple priorities and remain effective in a fast-paced environment\n, • A proactive, hands-on, and field-oriented management style\n\n \n Why Consider This Opportunity? \n\n • Take full ownership of a significant residential portfolio\n, • Work closely with an accessible and experienced senior leadership team\n, • Join an established company with a growing New York City presence\n, • Make a direct impact on property operations and the resident experience\n, • Gain visibility and recognition for strong performance\n, • Build a long-term career with opportunities for continued professional growth\n\n \n Compensation and Benefits \n\n • Base salary of $100,000–$120,000, depending on experience\n, • Comprehensive benefits package\n, • Health insurance\n, • Paid time off\n, • Long-term growth opportunity\n\n \n Work Location \n This is a full-time, on-site position overseeing a residential portfolio in the Bronx Park East area. Candidates must be comfortable commuting to this area of the Bronx daily. \n Benefits: \n\n • Health insurance\n, • Paid time off\n\n \n Work Location: In person \n \n If you are interested in learning more about this exciting opportunity please apply with your resume!

About Vinco Mechanical \n Vinco Mechanical is a family-run commercial HVAC contractor, serving New York City since 1987. We keep the heat and cooling running for hotels, co-ops, condos, restaurants and commercial buildings across the five boroughs, from a field crew, a sheet-metal shop and an office at 993 Grand Street in Williamsburg. We service and install Mitsubishi City Multi and Daikin VRV/VRF systems alongside conventional commercial equipment, and the company runs on modern systems: FieldPulse on a company iPad, electric Sprinters, and an owner who invests in the tools that make the work go faster. \n \n The role \n The Lead Technician is the most experienced diagnostician on the crew and the standard the rest of the field is measured against. You take the complex calls: communication faults, branch controllers, refrigerant charge, controls. You handle startup and commissioning on new systems, back up the other technicians when a job stalls, and set the example on how a Vinco job is documented and closed out. You report to the Service Manager and work directly with the owner on the commercial accounts. This is a service and diagnostics role first. Installs are part of the work, not the center of it. \n \n Responsibilities \n In the field \n • Diagnose and repair commercial and residential HVAC, with a focus on VRF/VRV and mini-split systems: Mitsubishi City Multi, Daikin VRV, and conventional rooftop and split equipment. \n • Troubleshoot branch controllers, communication faults, refrigerant charge issues, and electrical and controls problems using manufacturer service tools and wiring diagrams, line and low voltage. \n • Handle startup, commissioning support, and refrigerant diagnostics, including NAVAC readings on every diagnostic before it is closed. \n • Present findings and repair options to the customer clearly, on site, and get the authorization before the work starts. \n \n Documentation and closeout \n • Document the fault, the repair, the parts, and the options in FieldPulse on the company iPad before leaving the job. Every job closed within 24 hours. \n • Confirm measurements, parts and scope in writing so the office can order correctly the first time. \n • Photograph and note every job so a second visit is never needed because the first one was not recorded. \n \n Leading the crew \n • First call for the other technicians when a diagnosis stalls. Walk them through it on the phone or on site. \n • Set the standard on arrival time, appearance, and customer conduct. Techs are the product the customer sees. \n • Weekly truck checks with the coordinator: stock, tools, filters, refrigerant, so the truck leaves at 8 AM ready. \n • Feed the Service Manager what the field needs: parts patterns, recurring faults, jobs that need a second set of hands. \n \n Qualifications \n • 5 or more years of commercial HVAC service experience, with at least 2 years diagnosing VRF/VRV systems independently. \n • Mitsubishi City Multi or Daikin VRV diagnostic experience. Manufacturer training or certification on either moves you to the top of the band. \n • EPA 608 Universal certification. \n • Valid NYS driver's license with a clean record. You will drive a company vehicle. \n • Fluent reading wiring diagrams and troubleshooting electrical and controls faults without supervision. \n • Comfortable documenting on an iPad and talking to a property manager or a homeowner with the same composure. \n • OSHA 30 and NYC SST. If you have one and not the other, we help you complete it. \n \n Preferred \n • Experience with cooling towers, rooftop units, and packaged commercial equipment in NYC buildings. \n • Startup and commissioning experience on new VRF installations. \n • Experience training or mentoring junior technicians. \n • Spanish, at a working level, for coordinating with the crew. \n • NYC HVAC licensing history or work on filed jobs. \n \n What we offer \n • $80,000 to $110,000 per year based on experience, with overtime at 1.5x over 40 hours. \n • Weekly pay, every Friday, by direct deposit. \n • Company vehicle, iPad, and tools. \n • Health, dental, vision and life insurance; HSA and FSA; 401(k); paid time off; parental leave. Full details at offer. \n • A confidential call with the owner for qualified applicants, and a fast decision. \n \n To apply \n Use the Apply button or email your resume to admin@vincomechanical.com with a short note on the hardest VRF fault you have diagnosed and how you found it.

Job Description Introduction to Company: NeuSpark PDS provides person-centered, community-based supports for individuals with developmental disabilities. Through a range of residential, day, and community services, we empower people to lead meaningful, self-directed lives with dignity and purpose. Our programs are built around each person’s unique strengths, goals, and needs promoting independence, inclusion, and active participation in community life. NeuSpark PDS’s supports foster choice, connection, and personal growth, while also addressing physical and medical needs with care and respect. At NeuSpark PDS, we don’t just support individuals, we amplify their voices, celebrate their potential, and help spark brighter futures. Position Summary: The primary role of the Residential Manager is to ensure that all of the needs of the people supported in the program are met while working in partnership with them. These needs include, but are not limited to ensuring their rights are both promoted and respected, supporting their health and safety and working with them to identify and realize their personal outcomes. In order to accomplish this, the Residential Manager leads a team of Direct Support Professionals in conjunction with clinical providers works alongside the people they support to develop plans to meet the individuals’ needs. The Residential Manager is also responsible for ensuring that these plans are both followed and documented in an appropriate and timely manner. The sites these positions will cover are located in Bay Ridge, Bensonhurst and Washington Heights. Duties, Responsibilities, and Essential Functions: • Work in partnership with the people we support to ensure their rights, health, safety, and personal outcomes are prioritized. Advocate for their individualized choices, needs, and quality care in various situations to ensure they receive the support they deserve., • Maintain ongoing communication and build strong partnerships with individuals, their family members, and external providers (e.g., employers, day services) to ensure that all supports and services are aligned with the needs of the people served and are delivered effectively., • Manage and approve team members' time and scheduling, ensuring adequate staffing to meet the needs of individuals supported., • Fulfill on-call duties as necessary and cover Direct Support Professional (DSP) responsibilities when required., • Oversee residence and individual finances, ensuring compliance and proper balance. Manage financial ledgers, receipts, petty cash, and individuals' personal allowance accounts, ensuring all records are kept up-to-date and accurate., • Manage incidents according to OPWDD 624 regulations, participate in Incident Review and Human Rights Committees, and ensure all incidents are documented and resolved in compliance with agency policies. Adhere to all regulatory requirements in managing and reporting incidents., • Conduct regular inspections of the physical plant, including residences and program vehicles, ensuring that all facilities and equipment are well-maintained, clean, and safe. Keep accurate records of inspections, repairs, and maintenance activities., • Ensure adherence to agency policies, OPWDD regulations, and all corresponding documentation is filed accurately at the program site., • Enforce progressive discipline as necessary, and ensure all staff are compliant with the agency’s operational procedures and guidelines., • Help to push the recruitment, interviewing, hiring, and retention of high-quality staff. Ensure that the team is well-trained, equipped with the right tools, and committed to the success of the individuals supported., • Collaborate with external and internal stakeholders to ensure that all programs, services, and activities are designed to meet the specific needs of the individuals in the residence. Monitor progress and adjust services as needed to align with individual goals and outcomes., • Provide direct supervision to the Assistant Manager and Direct Support Professionals, ensuring that team members are fulfilling their roles and responsibilities efficiently. Offer guidance, mentorship, and address performance issues promptly., • Attend and actively participate in all relevant meetings, including Incident Review, Human Rights Committees, and program surveys. Ensure that all required documentation is completed appropriately and in a timely manner, including incident reports, training logs, and financial records., • Organize and monitor medical needs for residents, including medication administration. Ensure that all medical records are up-to-date, and that all medication is administered according to prescribed schedules and regulations., • Conduct regular physical plant inspections and ensure that the residence, including the external property and program vehicles, are clean, safe, and attractive. Maintain a tracking log of completed maintenance and work at the site., • Oversee daily monitoring, review, and submission of billing documentation. Ensure all financial transactions are accurately documented and comply with relevant billing procedures., • Attend all program audits and, in collaboration with the Assistant Manager, follow through on the audit’s written plan of corrective action. Ensure all necessary improvements are implemented and tracked., • Enforce progressive discipline based on agency policies and procedures for all residential staff. Address performance issues with appropriate corrective action and support performance improvement efforts as necessary.Responsibilities of All NeuSpark PDS Employees:, • Always communicate in a respectful manner with all people including the people we support, supervisors, other valued team members, and members of the community., • Complies fully with NeuSpark PDS’s confidentiality policies by holding in strictest confidence all information pertaining to members, residents, the people we support and their families, clients, providers, contractors, and employees., • Meets all safety training requirements; adheres to all safety policies and reports any and all unsafe conditions; takes measures to prevent accidents and/or eliminate conditions that pose a safety or health risk., • Coordinates, supports, attends and participates in all required events/ meetings/ reviews/ committees, including ones outside of standard working hours., • Meets all job requirements and stays in compliance., • Adheres to NeuSpark PDS’s standard of ethical behavior as outlined in the Employee Handbook and Code of Conduct as well as applicable laws and regulations. Responsibilities of NeuSpark PDS Employees in Leadership/Management Positions: • Ensures compliance with NeuSpark PDS policies, procedures, and operating standards., • Implements a continuous quality improvement process for department services and administrative functions., • Assists in the development, implementation and administration of Human Resources policies and programs including compliance with Equal Employment Opportunities and Affirmative Action Programs.Qualifications:, • Education:, • HS Diploma or equivalent, • Bachelor’s Degree (Preferred), • Experience:, • Minimum one year of supervisory experience, • If internal candidate does not have 1 year of supervisory experience, they can qualify if they successfully passed their probation period, have a recommendation from their current supervisor and Vice President; this candidate would need to successfully complete internal management training within 120 days in the manager role, • Minimum one year of experience working with individuals with disabilities and/or mental health disorders in OPWDD setting, • Specialized Training, Licenses, Certifications:, • Not required, training will be provided upon hire as needed, • Knowledge, Skills, Competencies, and Abilities:, • Proficient computer skills strongly preferred, • Proficient writing skills with grasp of basic grammar and spelling, • Must be efficient, well organized, and have excellent communication skills, • Demonstrated ability to work in a team environment with flexibility, keeping others informed and anticipating needs is essentialWork Environment: This role is performed in-person, some travel in an agency vehicle might be required from agency drivers. Physical Requirements: • Employee is required to sit, walk and stand for prolonged period of time (at least 8 hours), • Employee is required to effectively communicate both verbally and in writing, • Employee is required to operate standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines, • Employee is required to bend, stoop, kneel, crouch or stand on a stool as needed, • Employee is required to be able to lift 50 pounds at a time Notwithstanding the above listed physical requirements of this position, NeuSpark PDS will provide reasonable accommodations to allow employees to perform the essential functions of the position, provided such reasonable accommodations do not cause undue hardship on NeuSpark PDS. NeuSpark Person Directed Services offers comprehensive benefits coverage, including medical, dental, vision, life, and disability insurance. Additional benefits include transit, parking, health and dependent care flexible spending accounts and a 403(b) plan. Generous PTO policy includes vacation, sick and personal leave time, as well as 13 paid holidays. NeuSpark PDS is committed to fostering a welcoming, inclusive, and respectful environment for our employees, contractors, and the diverse individuals and families we serve. We value diversity in our workplace because teams are stronger when people bring different perspectives and experiences. NeuSpark PDS does not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, or any other protected characteristic under applicable law. All employees and contractors are responsible for maintaining a culture free from discrimination and harassment by treating others with empathy, kindness, and respect.

DBI Projects is seeking to bring on a Project Manager to lead capital improvement (CapEx) projects for cooperatives, condominiums, and affordable housing developments across New York City. This role is focused on managing building-wide capital work from planning through closeout, serving as the day-to-day point of contact for shareholders, boards of directors, property managers, and the full project team. The position may be structured with dedicated part-time to full-time on-site presence supporting HDC/HPD projects with affordable components, including Mitchell-Lama developments. DBI values an individual with the drive to work hard, who is highly motivated, and who is not afraid to take on assignments and endeavors while implementing a results-driven attitude. Exceptional interpersonal skills and the ability to build trust across a wide range of stakeholders are essential. \n \n Required Experience & Skill \n Project Managers are the core team members of any DBI project. Day-to-day responsibilities include client interaction, project team coordination, contractor and schedule management, budget management, and other project-related activities to ensure successful and timely completion of the project. The Project Manager will report to DBI Principals, Project Executives, and/or Senior Project Managers. \n \n Prospective applicants should have 5–8 years of experience in architecture, construction management, or related practices, with direct experience delivering capital projects in the coop/condo and/or affordable housing space. Familiarity with the public agency landscape in NYC is critical. \n \n This experience should include direct involvement in: \n\n • Managing CapEx projects for coops, condos, and multifamily/affordable housing (Mitchell-Lama, HDC/HPD-regulated) properties\n, • Serving as a confident liaison among shareholders, clients, property managers, contractors, vendors, boards of directors, and other stakeholders — including leading group meetings and delivering presentations to boards and residents\n, • FISP/Local Law 11 façade cycles and broader Local Law compliance (e.g., LL97, LL152, LL126)\n, • Navigating NYC public agency processes, including DOB and HDC/HPD filings, approvals, inspections, and the associated reporting requirements\n, • Owning all project controls — budgeting, scheduling, procurement, change management, invoicing, and reporting\n, • Site supervision and construction administration\n, • Coordinating between or with A/E teams and contractors\n\n \n Key capabilities include: \n\n • Proficiency in MS Office (Word, Outlook, PowerPoint, and Excel)\n, • Adobe Creative Suite (InDesign, Illustrator, and Photoshop)\n, • Knowledge of AutoCAD and Bluebeam\n, • Construction scheduling programs such as MS Project\n\n \n Applicants should have strong written and verbal communication skills and be prepared to be an active team participant for both internal and external tasks, and to represent DBI professionally in front of boards, agencies, and residents. \n \n Location: This position is based in our New York City office, with the potential for a part-time to full-time on-site assignment at HDC/HPD project locations as needed. \n \n Application Requirements: Applicants should send their resume (inclusive of list of projects) and cover letter to jobs@dbiprojects.com \n \n About DBI Projects: DBI Projects is a growing, multidisciplinary company that plans and manages real estate and capital projects. Since 2002, the organization has grown to a team of 60+ and has partnered with a diverse list of non-profit, educational, cultural, public, commercial, and residential clients to execute ambitious projects around the world. DBI takes full responsibility for the success of each project, regardless of any outside or unexpected factors, and values three core traits in its employees: hunger, humility, and smartness. DBI Projects has offices in New York City, Boston, Austin, and Philadelphia. \n \n What We Offer: \n\n • DBI brings unique clarity and care to the building process. In a complex industry, our unfailing dedication and experience help our team cut through unexpected challenges and share in great successes.\n, • We share a strong emphasis on training and continuing education opportunities – our teams' strengths are our strengths.\n, • We have a team-oriented environment with regular social outings and events.\n, • We provide a generous compensation package including a biannual bonus program, medical, dental, and vision insurance; disability insurance; life insurance; a company-matched 401(k)/Roth; and parental leave.\n\n \n The salary range for this full-time role is $100-$135K per year. Ranges are determined by role and level depending on candidate’s experience and qualifications and represent a good faith effort to provide a fair and equitable salary. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed, color, sex, disability, or marital status. \n

Job Description Beware of Recruitment Fraud: We are committed to protecting job seekers from recruitment fraud. Please be aware that all official communication regarding opportunities with our firm will come exclusively from an email address ending in @RoseNYC.com. We will never request payment, financial information, or sensitive personal documentation during the application process, and we will never extend a job offer without first conducting a formal in-person interview. If you receive a message that appears suspicious or does not originate from this domain, please mark it as spam or phishing and report it to us directly at recruiting@rosenyc.com. Overview Rose Associates is a recognized market leader in multifamily and mixed-use real estate. Based in New York City, we own, develop and operate leading properties in urban markets from Philadelphia to Boston and across all residential asset classes, including market, regulated, workforce and affordable housing. Our dynamic services platform spans development, construction, property and asset management, leasing, marketing and accounting/financial operations. We partner with private owners and institutional investors globally to develop and operate some of the most iconic assets in our markets. We rely on technology and the deep expertise of our team to consistently outperform the market in the operation of more than 30,000 units across some 250 properties in the most challenging housing markets in the country. For the past three years, Rose has been the top-rated manager for resident satisfaction in the United States on the Kingsley Surveys platform (peer group of firms with 10-30,000 units being surveyed). Established in 1925, Rose Associates possesses a century of real estate expertise and an impeccable reputation for excellence and integrity. Today a woman-owned business led by CEO Amy Rose, we are committed to a corporate culture of belonging and inclusion that is widely admired in the industry. As we expand across the Northeast, Rose is providing opportunity for our team members to grow their careers in an environment of respect and support. Join us on the forefront of innovation and growth – Rose Associates is where excitement meets opportunity! Embark on an exciting journey as we look for a skilled and dynamic leader to fill the role of Portfolio Community Manager. Your responsibilities include overseeing leasing activity, ensuring resident satisfaction, optimizing financial performance, and mastering regulatory compliance for a portfolio of properties. Collaborate with the team to achieve property goals set by upper management, maximizing occupancy and profits while enhancing the property's reputation and market value. This opportunity is your ticket to an impactful career in property management, where you will be the face of our residential communities, fostering positive relationships with residents and contributing to the overall success of our vibrant living spaces. Essential Job Functions • Engage with community owners, upper management, internal team members, and business partners promptly and accurately to enhance client satisfaction, facilitate project completion, and stay informed about day-to-day community operations., • Manage and take part in the lease enforcement process for a portfolio of properties by reviewing and approving prospective resident applications and lease renewals, performing regular apartment inspections, adhering to proper notice requirements, executing eviction procedures when necessary, and enforcing the imposition and collection of allowable late fees and other charges as outlined in the lease terms., • Lead the implementation of sales, marketing, and operational initiatives to meet budgeted occupancy and customer retention objectives for properties within the portfolio., • Maintain an expert level of competitive marketplace intelligence to collaborate with the marketing team to execute effective marketing strategies., • Supervise programs for resident retention, lease renewals, and leasing to ensure maximum occupancy is maintained., • Communicate with residents in a timely manner to address their concerns effectively., • Collaborate with internal departments such as compliance, leasing, and accounting, including reviewing all lease packages for both current and potential residents., • Provide guidance, establish goals and objectives, and oversee scheduling for Resident Managers, office, building, and leasing staff, fostering a positive and collaborative work environment., • Recruit, train, and lead a unified team to ensure streamlined community operations., • Enforce compliance and communication of policies and procedures for residents and internal team members, exceeding survey, audit, review, and inspection expectations., • Conduct regular community inspections to identify maintenance issues, oversee building operations and systems maintenance, coordinate preventive maintenance work, and identify and coordinate vendors for repairs, construction, and capital improvements with the Resident Manager., • Supervise ongoing construction for new buildings., • Negotiate service contracts and ensure adherence to contractual obligations., • Be available after-hours for emergencies, resource coordination, and implementation of corrective action., • Ensure proper insurance requirements are met, report liability and property incidents to upper management, and submit necessary paperwork., • Contribute to the preparation and adherence to operating budgets and forecasts, generating Monthly Variance Reports, Utility Consumption Reports, and other required reports., • Analyze income and expense patterns, providing recommendations to upper management, and implement strategies to enhance financial performance wherever possible., • Process invoices through the AP system and manage vendor payments., • Build positive relationships with residents, addressing concerns and implement resident retention initiatives and community engagement programs ensuring a high level of satisfaction., • Must travel between properties to be present on-site and be able to move throughout the buildings to address community-related matters, including exceptional communication skills to meet with tenants, staff, vendors and visitors., • Ability to ascend and descend stairs and be comfortable with exposure to varying environmental climates and circumstances., • Position may be required to perform duties outside their normal responsibilities as needed. Qualifications • Bachelor’s degree in business, marketing, real estate, or finance or equivalent experience., • A minimum of 7 years of multifamily residential community management and leasing experience with a minimum of 2 years in portfolio property management., • Proficiency in navigating computers and community management software, to include Microsoft Office include iLuvLeasing, On-Site, Elise AI, RentCafe and Yardi., • Technical knowledge of building operations and maintenance., • Understanding of marketing trends, budgeting, and reporting, including strong financial skills with knowledge of GAAP., • Valid NYS real estate license or ability to obtain one within the first 120 days of employment. All active license holders must register their license with Rose Associates upon hire., • Work authorization (required), • Must be available to work weekends (Saturdays and Sundays) In addition to base compensation, significant incentive pay and full benefits packages are available. Annual Salary Range - $130,000 - $140,000 Powered by JazzHR kReVbw4f22

Job DescriptionArea Maintenance Manager – Residential (Jersey City, NJ) Location: Jersey City, NJ Property Type: Large-scale multifamily residential community (1,100+ units | multiple buildings) About the Role The Area Maintenance Manager is a senior, hands-on leadership role responsible for directing all maintenance operations for a large, multi-building residential community exceeding 1,100 units in Jersey City, NJ. This Area Maintenance Manager role requires a leader who has already operated at similar scale and can immediately oversee people, processes, and complex building systems in a high-demand environment. This position is not a step-up or training role. The Area Maintenance Manager must bring proven experience leading maintenance teams, managing large-scale multifamily operations, and providing technical oversight for complex residential systems from day one. Key Responsibilities of the Area Maintenance Manager Lead, supervise, schedule, and develop on-site maintenance teams supporting a high-density, multi-building residential community Oversee all day-to-day maintenance operations including work orders, preventive maintenance programs, unit turns, inspections, and emergency response Provide technical oversight and troubleshooting for complex building systems, including: HVAC systems (boilers, chillers, cooling towers, heat pumps, rooftop units) Plumbing systems (domestic water, hot water, waste, and storm systems) Electrical systems, generators, and emergency power systems Fire/life safety systems and building automation systems Ensure compliance with all local, state, and federal safety, housing, and building regulations Manage vendor relationships, service contracts, and capital repair and preventive maintenance projects Partner closely with Property Management and Asset Management teams to support resident satisfaction and operational performance Track KPIs, manage maintenance budgets, control expenses, and support forecasting Respond to escalated maintenance issues and participate in on-call rotation as required Required Experience & Core Competencies for the Area Maintenance Manager To be successful in this Area Maintenance Manager role, candidates must demonstrate strength across all three areas below: People Leadership & Communication Proven experience leading and holding accountable maintenance teams at scale Strong communication skills with staff, vendors, residents, and internal stakeholders Large-Scale Multifamily Experience Direct responsibility for maintenance operations at a large multifamily residential community (strong preference for 700+ units or equivalent complexity) Experience operating in fast-paced, high-volume residential environments Technical Expertise Strong hands-on knowledge of HVAC, plumbing, electrical, and general building systems Ability to diagnose complex issues and provide technical guidance and oversight to on-site teams Candidates lacking depth in any one of these areas are unlikely to be successful in this Area Maintenance Manager role. Qualifications for the Area Maintenance Manager 8+ years of progressive experience in multifamily maintenance, including supervisory responsibility Prior experience overseeing maintenance operations at large residential or mixed-use properties 2+ years of hands-on experience troubleshooting and repairing complex HVAC and mechanical systems, including water-source heat pumps and boiler systems. EPA Universal Certification (required) Must have or be willing to obtain Fire Safety Manager certificate Strong organizational, prioritization, and problem-solving skills Ability to lead in a demanding, resident-focused environment Benefits Provided to the Position of Area Maintenance Manager • Competitive Salary of $100,000-150,000 with potential for bonus, • Medical Insurance, • Dental Insurance, • Vision Plan, • 401k Plan, • Life Insurance, • Paid Vacation, • Paid Sick Leave, • Paid Holidays, • Tuition Reimbursement, • Housing Discount BLT is an equal opportunity employer. Please note that this job description is intended to outline the general nature and key responsibilities of the role. It is not a comprehensive list, and duties may evolve over time based on business needs. Powered by JazzHR Jz0341bjiw

Job Description This position is located at BLVD 425, Jersey City, NJ. About Company: RHO Residential is a premier property management company specializing in Class-A luxury apartment communities, with a primary focus on the New Jersey market. Our comprehensive services include leasing, marketing, financial management, maintenance operations, and resident relations, all tailored to deliver exceptional living experiences. We prioritize a people-first approach, fostering meaningful connections with residents and property owners alike. Ready to be part of something exceptional? Join our team at RHO Residential and help us redefine property management with passion, purpose, and people at the heart of everything we do! About the Role: Compensation is $65,000.00. Summary: Oversees residential real estate property by managing the following duties through subordinate supervisors, such as leasing, maintenance, and other service activities of the property. The Operations Manager will ensure that an exceptional level of customer service is always maintained. The Operations Manager will act as person of authority in the absence of the Director of Operations should a situation arise that is not addressed in the Operating Manual. Requirements: Education: High school diploma or equivalent. A bachelor’s degree is preferred. However, the position does require ability to read and write English fluently, and the ability to perform basic to intermediate mathematical functions. Experience: A minimum of 2 years’ residential leasing and/or management experience is required. Skills: The position requires the ability to deal well with people and get them to feel comfortable quickly. In addition, the position requires the following: • Excellent management and communication skills, • Strong administrative and organizational skills, • Strong time management skills, • Problem solver, • Professional image, • Strong customer service orientation with the ability to effectively understand resident and employee issues and provide amicable solutions, based upon analyzing accurate information, through various communication and follow up, • Knowledge of on-site maintenance requirements including dealing with vendors and contractors, • Ability to close a sale, • Ability to drive a car Licenses: A valid driver's license and current automobile insurance is required. Real Estate License (when required by the state). Essential Job Functions: 1. Responsible for all collection, posting and deposit of all rental payments., 2. Perform evictions on delinquent residents., 3. Responsible for understanding and having the ability to complete all financial, leasing, and weekly reports., 4. Responsible for the execution of all bonds, affordable, or state mandated rent programs paperwork and reporting., 5. Ensure models and leasing office is appealing and marketable., 6. Ensure that the property office is organized and runs smoothly as per company policies and procedures in the absence of the manager. Computer: 1. Responsible for validation of all input including prospect, traffic, applications, leases, move-outs, deposits and closing reports., 2. Adhere to daily, weekly, and monthly computer reporting requirements., 3. Understand computer functions and maintain accurate data files., 4. Train, direct and supervise on-site employees in all daily computer functions. Leasing: 1. Lease apartments by showing the models and/or available units and aggressively sell the products and services of the property to which they are assigned. Develop, refine and effectively implement excellent telephone and personal sales skills., 2. Prepare all lease-related paperwork in an accurate and timely manner. Be able to explain all lease documents to new and existing residents., 3. Follow established policy and procedures in the qualification, screening, and acceptance of applicants for residency., 4. Maintain Company customer service standards. Respond to resident requests and work with residents to resolve resident problems and complaints. Follow through to ensure issues are resolved., 5. Work with the property management staff to develop and implement sales and marketing strategies through team meetings and group interaction. Increase property traffic levels, maintain closing ratios and work to achieve and exceed budgeted occupancy percentages., 6. Shop competition and have knowledge of the demographics, current events, transportation, directions, local businesses, and economic trends, of the property's market area., 7. Train, direct and supervise employees in all leasing paperwork and techniques. RHO Residential has a proven record of success along with competitive compensation and an excellent benefits package which includes medical, dental, vision, FSA, company paid life insurance, supplemental insurance programs, 401(k) and discretionary match. RHO Residential is an equal opportunity/affirmative action employer. RHO Residential does not discriminate against applicants on the basis of race, creed, nationality, sex, color, religion, national origin, ancestry, age, genetic information, mental or physical disability, marital status, familial status, domestic partnership status, civil union status, affectional or sexual orientation, gender identity or expression, atypical cellular or blood trait, military status or any other category protected by federal, state or other law applicable in the location of employment.

Job Description Occupancy Specialist Organization Description The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a community‐based organization whose mission is to provide safe, affordable housing with supportive services within a residential setting which enhances the independence and dignity of each person. WSFSSH develops, manages, and provides housing and social services for low‐ income older persons, many of whom live with mental illness and/or have experienced homelessness. Summary Description Reporting to the Assistant Director of Occupancy, the chief responsibility of the Occupancy Specialist is to help maintain a high occupancy rate at buildings owned and/or managed by WSFSSH and conduct all duties in compliance with Low Income Housing Tax Credit guidelines, subsidy guidelines, and equal housing opportunity laws. Key Responsibilities • Analyze the occupancy rate at sites in portfolio and determine the appropriate number of interview/appointment notices, • Work with the Leasing & Compliance Assistant to track responses to the interview/appointment notices, • Work with the Leasing & Compliance Assistant to ensure timely response to interview/appointment confirmations or rejection letters, • Interview applicants for program and determine eligibility, • Send third-party income verifications, • Run EIV reports and background checks (if applicable), • Prepare income certification package and submit to the city for approval (if necessary), • Hold weekly vacancy meetings with designated members of building staff in portfolio, • Prepare weekly vacancy reports for buildings in portfolio, • Prepare subsidy paperwork, • Finalize initial leasing paperwork and hand file over to building, • Ensure the file is delivered in a way consistent with the standard tenant file set-up, • Ability to manage large amounts of data such as annual contract rent increases, legal rents, income limit changes, etc., • Input information into the property management database, • Assist with lease-up of new WSFSSH developments, • Travel between Central Office and other WSFSSH sites as necessary, • Attend training sessions and conferences as required for enhancement of job skills, • Assist with other duties as needed Other • Maintain high level of care and respect for tenants at all times., • Work cooperatively and respectfully with Manager and other staff members., • Liaise effectively with Core staff members including Accounting, Property Management, IT and Asset Management., • Comply fully with all WSFSSH confidentiality guidelines, safeguarding confidential information at all times., • Attend training sessions and conferences as required for enhancement of job skills., • Submit all relevant reports in a complete and timely manner., • Remain flexible with scheduling as necessary to meet deadlines and accomplish site goals., • Demonstrate flexibility and initiative to work both independently and as part of a team. Required Skills/Abilities • Proficiency in Microsoft Office applications including Microsoft Word, Excel and Outlook required., • Proficiency in RealPage or other property management software a plus., • Experience working in the area of government entitlements a plus., • Prior experience working with homeless individuals and/or others with special needs preferred., • Strong organizational skills and orientation to detail., • Ability to prioritize and work independently with minimal supervision., • Able to speak, read and write English articulately., • Ability to safeguard confidential information with propriety within the framework of WSFSSH policies and all federal, state, and local laws and all allocating agency requirements., • Bilingual (English and Spanish) preferred Education and Experience • High School Diploma Required; Business or Accounting Degree Preferred, • Occupancy Specialist Certification WSFSSH is an Equal Employment Opportunity Employer (EEO); employment is based upon employees’ qualifications without discrimination on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law. Powered by JazzHR tjRSO64N54

Job Description A dynamic real estate firm specializing in residential rentals and property management is seeking an experienced Office Manager to oversee daily administrative operations and support the management team. Known for their strong presence in the New York City market, they work closely with landlords, agents, and tenants to ensure smooth leasing processes and well-maintained properties. The ideal candidate will possess strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently. Responsibilities include supervising support staff, ensuring accurate invoicing and lease agreement reviews, and maintaining direct communication with agents, landlords, and tenants. Responsibilities: • Administrative Oversight: Supervise office staff, including a secretary, ensuring tasks such as invoicing and advertisement postings are completed accurately and timely., • Lease Management: Review lease agreements for accuracy, coordinate tenant communications, and oversee the application process to ensure compliance with company policies., • Agent Coordination: Maintain direct communication with real estate agents and landlords, providing support and ensuring alignment with company objectives., • Marketing Support: Ensure property advertisements are effectively placed and updated across various platforms, collaborating with agents to gather necessary information and photographs., • Process Improvement: Identify and implement improvements in office procedures to enhance efficiency and service quality.Qualifications:, • Bachelor’s degree in Business Administration, Real Estate, or a related field preferred., • Minimum of 2–3 years of experience in office management, preferably within the real estate industry., • Proficient in Microsoft Office Suite and familiar with real estate management software., • Strong interpersonal and communication skills, with the ability to interact effectively with team members, clients, and external partners., • Detail-oriented with excellent organizational and multitasking abilities.

Job Description Compliance Leasing Manager| New York, New York| $85,000 - $95,000 per year | On-site The Role EqualAccess is partnering with a nonprofit affordable housing developer and community organization with deep roots in New York City. The portfolio is entirely affordable, comprising Low Income Housing Tax Credit (LIHTC) properties and mixed-use buildings with commercial space. This is a compliance-forward organization that takes regulatory accuracy and resident stability seriously. This role owns the compliance and leasing function for the portfolio. That means keeping tenant files audit-ready, managing the full certification cycle, and leasing vacant units, all against the backdrop of Section 42, NYC Rent Stabilization, and a web of city and state agencies. This is not a generalist property management role. The work is technical, documentation-heavy, and consequential. If LIHTC compliance is not something you already know, this is not the right fit. What This Role Is, and Is Not This role is: • A dedicated LIHTC compliance and leasing position covering a sizable affordable portfolio, • Responsible for the full certification lifecycle, from recertification notices to TIC forms to annual reporting, • The internal point of contact for file audits, syndicator reviews, and subsidy program coordination (Section 8, SCRIE, DRIE), • A role that requires close, ongoing interaction with residents, agency partners, and funders, • Expected to stay current on regulatory changes and implement them proactively This role is NOT: • A stepping stone for someone learning LIHTC from scratch, • A back-office-only position (resident interviews and leasing are part of the job), • A supervisory or portfolio leadership role, • Primarily focused on financial reporting or asset management strategy Required Experience & Traits • Minimum three years of hands-on LIHTC compliance experience, or a bachelor's degree in Business, Finance, Real Estate, or a related field combined with meaningful affordable housing exposure, • LIHTC compliance certification (required), • Working knowledge of Section 42, NYC Rent Stabilization and Rent Control guidelines, and relevant city agencies including HPD, NYCHA, DOB, ECB, and HDC, • Familiarity with Fair Housing laws, Section 504, and the ADA, • Detail-oriented with demonstrated comfort managing high-volume documentation and conducting data analysis, • Strong written and verbal communication skills, you will be writing letters, preparing reports, and sitting across from residents explaining eligibility determinations, • Proficiency in Microsoft Word, Excel, and Access Database, • Bilingual in English and Spanish is required to effectively communicate with the tenants and communities served.Key ResponsibilitiesCompliance & Certification, • Monitor LIHTC regulatory updates and translate changes into updated procedures and file practices, • Manage the full annual and interim certification cycle, including TIC forms, demographic information forms, and recertification notification letters, • Process unit transfers and maintain tenant files across all properties in compliance with Section 42 requirementsReporting & Syndicator Relations, • Prepare monthly, quarterly, and annual compliance reports for tax credit syndicators and funding sources, • Participate in LIHTC reviews conducted by outside entities, serving as an informed, organized point of contactSubsidy Program Coordination, • Prepare rent subsidy application forms for Section 8, SCRIE, and DRIE-eligible residents, • Coordinate updated lease information with public agencies administering rent subsidiesInternal Audits & Leasing, • Conduct internal audits of tenant files to identify and resolve deficiencies before external reviews, • Participate in lease-up of new and vacant residential units, including eligibility interviews with prospective tenantsResident & Agency Interaction, • Conduct tenant interviews to assess eligibility and determine file readiness, • Maintain working relationships with city agencies, funders, and residents in a way that reflects the organization's commitment to quality, stable affordable housingWhy EqualAccess EqualAccess partners with best-in-class organizations and supports candidates beyond placement. Every candidate we place receives 3 months of post-hire coaching and career support, ensuring long-term success and growth. Pay: $85,000.00 - $95,000.00 per year Benefits: • 401(k) matching, • Health insurance, • Paid time off Work Location: In person

Job Description Position Summary: The Management Executive is a seasoned property management professional responsible for the oversight of a portfolio of high-profile and complex condominiums and cooperatives. The Management Executive helps to ensure operational excellence, elevated service standards, and trusted relationships with clients and internal teams. While standard SOPs are expected to be followed, the Management Executive must be adaptable and flexible to accommodate the unique needs of each building. In addition, this role serves as a mentor and resource for Assistant Management Executives. Reports to: Managing Director Location: FLSA Status: Exempt Key Responsibilities: • Oversee the management of a portfolio of complex condo/co-op buildings with a focus on premium service and strategic operations., • Manage and support Assistant Management Executives, supporting their professional development and helping to enhance performance., • Complete annual evaluation for AME and review responses., • Act as lead advisor to Boards and partner with AKAM Compliance Department, offering insights on governance, budget planning, capital improvements, and regulatory compliance (region specific)., • Recommend qualified professionals and vendors as needed to support the general maintenance and long-term health of the buildings., • Support and facilitate the execution of capital projects, vendor management, and contractor oversight from soliciting bids, contract negotiations, on-site coordination as needed and financial oversight. As required by the Management Contract, engage PMG as needed and approved by the Board., • Prepare board package and presentation for and attend Board meetings, annual shareholder or unit owner meetings, Town Halls, and legal proceedings as needed by the Board. Prepare and distribute monthly management reports, Board meeting packages, and all supporting documentation to ensure timely and accurate Board communications. Send Board packet out to board at least 3 business days before the meeting., • Partner with Finance, Compliance, Operations, Closings, and other internal teams as needed, to ensure building needs are supported., • Provide support with yearly building insurance renewal. Work with Brokers to provide any necessary information. Ensure all property policies for insurance are current and interface with Risk management team to ensure prompt renewals. Review contracts with vendors, the board, and association’s attorneys and determine level of COI review required. Ensure all contracts and policies meet property and AKAM standards., • Develop operating and capital expense budgets in conjunction with the Financial Analyst., • Manage property operations in accordance with the approved annual budgets., • Review monthly financial reports such as bill proofs for monthly statements, monthly management report, and arrears. Responsible for ensuring that all financial reports are accurate, variances are addressed and explained, and all charges are implemented timely., • Responsible for all charges and payments via Yardi/Avid. Ensure all charges and invoices are reviewed and confirmed to be correct. Approve per limits timely., • Resolve escalated resident and Board concerns with professionalism and discretion. Respond or ensure response within 24 hours to emails and provide follow-up emails within next 24 hours until resolution is achieved., • Submit Weekly Action List to Board and internal AKAM reporting by specified deadline., • Conduct building inspections every week and follow through on maintenance, staffing concerns, service, and compliance items as well as maintaining the building’s curb appeal. Ensure that resident managers on updated on all observed deficiencies and issues. Maintain a written list for staff regarding actionable items, repairs, projects., • Reinforce AKAM's service culture through hands-on leadership and strategic engagement., • Serve as a resource for internal process improvements and client retention strategies., • Respond and address all emergency calls in a timely manner, including after-hours., • Host monthly team meetings for onsite teams and corporate associates., • Oversight of Resident Manager / Super and building staff. Responsible for oversite and supervision of resident manager, super and staff at property including training, procedures, enacting best practices, disciplinary actions, regularly occurring meetings, and ensuring highest quality of service. Ensure board is aware of all issues with staff. Interact with union, if applicable, on behalf of property., • Host staff meetings at least bi-annually with onsite staff., • Additional responsibilities may be assigned based on team or portfolio needs. Software & Systems Proficiency: The Management Executive is expected to be proficient or actively develop fluency in the following platforms to support operations and client service as needed: • Yardi – financial reporting, budgets, and AP/AR tracking, • FreshService – internal service and support ticketing, • DocuSign – digital signature and document workflows, • Microsoft Outlook, Excel, Word – communication, analysis, and reporting, • ADP – workforce management (as applicable), • BuildingLink – resident communications and service management for maintenance requests., • Monday.com – project coordination and workflow tracking, • AvidXchange – accounts payable system, • Site-Compli – compliance and violation tracker, • Additional softwares and programs implemented by AKAM or property. Expectations: • Demonstrate mastery of condo/co-op operations, including governance, compliance, and fiscal management, leveraging internal resources and external partnerships to meet both short- and long-term objectives., • Provide strategic oversight and reliable execution., • Lead by example, setting high standards for service delivery, professionalism, and accountability., • Anticipate and resolve issues proactively, serving as a trusted problem-solver for Boards, residents, and staff., • Critical thinking with the ability to understand the big picture needs of both the buildings and AKAM., • Demonstrate a proactive approach to your role and its responsibilities., • Effective verbal and written communication., • Ability to work in a fast-paced environment., • Expected to be in corporate office (pending on capacity)., • Strong organizational and time management skills. Qualifications • Bachelor’s Degree in Business Administration or related fields preferred., • Minimum 5–7 years of experience managing luxury residential or mixed-use buildings., • Strong leadership and team development skills., • Proficiency in property management systems and financial reporting., • In-depth knowledge of NYC codes, compliance agencies, and labor environments., • Excellent communication, organization, and conflict-resolution skills., • Ability to manage multiple priorities in a fast-paced, high-expectation environment.

Job Description Position Summary: The Management Executive is a seasoned property management professional responsible for the oversight of a portfolio of high-profile and complex condominiums and cooperatives. The Management Executive helps to ensure operational excellence, elevated service standards, and trusted relationships with clients and internal teams. While standard SOPs are expected to be followed, the Management Executive must be adaptable and flexible to accommodate the unique needs of each building. In addition, this role serves as a mentor and resource for Assistant Management Executives. Reports to: Managing Director Location: FLSA Status: Exempt Key Responsibilities: • Oversee the management of a portfolio of complex condo/co-op buildings with a focus on premium service and strategic operations., • Manage and support Assistant Management Executives, supporting their professional development and helping to enhance performance., • Complete annual evaluation for AME and review responses., • Act as lead advisor to Boards and partner with AKAM Compliance Department, offering insights on governance, budget planning, capital improvements, and regulatory compliance (region specific)., • Recommend qualified professionals and vendors as needed to support the general maintenance and long-term health of the buildings., • Support and facilitate the execution of capital projects, vendor management, and contractor oversight from soliciting bids, contract negotiations, on-site coordination as needed and financial oversight. As required by the Management Contract, engage PMG as needed and approved by the Board., • Prepare board package and presentation for and attend Board meetings, annual shareholder or unit owner meetings, Town Halls, and legal proceedings as needed by the Board. Prepare and distribute monthly management reports, Board meeting packages, and all supporting documentation to ensure timely and accurate Board communications. Send Board packet out to board at least 3 business days before the meeting., • Partner with Finance, Compliance, Operations, Closings, and other internal teams as needed, to ensure building needs are supported., • Provide support with yearly building insurance renewal. Work with Brokers to provide any necessary information. Ensure all property policies for insurance are current and interface with Risk management team to ensure prompt renewals. Review contracts with vendors, the board, and association’s attorneys and determine level of COI review required. Ensure all contracts and policies meet property and AKAM standards., • Develop operating and capital expense budgets in conjunction with the Financial Analyst., • Manage property operations in accordance with the approved annual budgets., • Review monthly financial reports such as bill proofs for monthly statements, monthly management report, and arrears. Responsible for ensuring that all financial reports are accurate, variances are addressed and explained, and all charges are implemented timely., • Responsible for all charges and payments via Yardi/Avid. Ensure all charges and invoices are reviewed and confirmed to be correct. Approve per limits timely., • Resolve escalated resident and Board concerns with professionalism and discretion. Respond or ensure response within 24 hours to emails and provide follow-up emails within next 24 hours until resolution is achieved., • Submit Weekly Action List to Board and internal AKAM reporting by specified deadline., • Conduct building inspections every week and follow through on maintenance, staffing concerns, service, and compliance items as well as maintaining the building’s curb appeal. Ensure that resident managers on updated on all observed deficiencies and issues. Maintain a written list for staff regarding actionable items, repairs, projects., • Reinforce AKAM's service culture through hands-on leadership and strategic engagement., • Serve as a resource for internal process improvements and client retention strategies., • Respond and address all emergency calls in a timely manner, including after-hours., • Host monthly team meetings for onsite teams and corporate associates., • Oversight of Resident Manager / Super and building staff. Responsible for oversite and supervision of resident manager, super and staff at property including training, procedures, enacting best practices, disciplinary actions, regularly occurring meetings, and ensuring highest quality of service. Ensure board is aware of all issues with staff. Interact with union, if applicable, on behalf of property., • Host staff meetings at least bi-annually with onsite staff., • Additional responsibilities may be assigned based on team or portfolio needs. Software & Systems Proficiency: The Management Executive is expected to be proficient or actively develop fluency in the following platforms to support operations and client service as needed: • Yardi – financial reporting, budgets, and AP/AR tracking, • FreshService – internal service and support ticketing, • DocuSign – digital signature and document workflows, • Microsoft Outlook, Excel, Word – communication, analysis, and reporting, • ADP – workforce management (as applicable), • BuildingLink – resident communications and service management for maintenance requests., • Monday.com – project coordination and workflow tracking, • AvidXchange – accounts payable system, • Site-Compli – compliance and violation tracker, • Additional softwares and programs implemented by AKAM or property. Expectations: • Demonstrate mastery of condo/co-op operations, including governance, compliance, and fiscal management, leveraging internal resources and external partnerships to meet both short- and long-term objectives., • Provide strategic oversight and reliable execution., • Lead by example, setting high standards for service delivery, professionalism, and accountability., • Anticipate and resolve issues proactively, serving as a trusted problem-solver for Boards, residents, and staff., • Critical thinking with the ability to understand the big picture needs of both the buildings and AKAM., • Demonstrate a proactive approach to your role and its responsibilities., • Effective verbal and written communication., • Ability to work in a fast-paced environment., • Expected to be in corporate office (pending on capacity)., • Strong organizational and time management skills. Qualifications • Bachelor’s Degree in Business Administration or related fields preferred., • Minimum 5–7 years of experience managing luxury residential or mixed-use buildings., • Strong leadership and team development skills., • Proficiency in property management systems and financial reporting., • In-depth knowledge of NYC codes, compliance agencies, and labor environments., • Excellent communication, organization, and conflict-resolution skills., • Ability to manage multiple priorities in a fast-paced, high-expectation environment.

Job Description General Purpose of the Job: Under the supervision of the Program Director at our Lighthouse location in Queens, NY, the Facility Manager oversees all maintenance, janitorial, and capital improvement projects performed by the landlord, which includes the care, cleaning, and inspection of public spaces within the development such as buildings, grounds, and garbage disposal areas, in accordance with established procedures. Through overall supervision, the incumbent will direct, coach, support, and champion the Operations Team and manage the hiring of staff members. This individual will ensure the landlord maintains all building systems in working order and is responsible for ensuring the facility meets all building compliance requirements as defined by DOB, HPD, FDNY and other government authorities, while also required to be on-call 24-hours a day, 7-days per week for emergencies during off hours and report to the property management. Essential Duties and Responsibilities: Maintenance • Oversee all building systems, maintenance, repairs, and modifications in partnership with the landlord’s maintenance company., • Observe work operations, procedures and environment to identify possible hazardous conditions or unsafe work practices, formulate corrective measures for safety, • Monitors work orders and ensure repairs are completed by landlord within prescribed guidelines. Coordinate the completion of repair and close out work orders in Yardi system in accordance with established procedures, • Ensure work performed by staff is completed satisfactorily and follow up on any deficiencies, • Maintain a preventative maintenance schedule with the landlord maintenance team and ensure pre-seasonal preparation of HVAC and building systems, • Work with the landlord to address emergency repairs quickly to minimize disruptions to the quality of life for clients and staff, • Be available to attend vendor and service provider meetings, with the landlord maintenance company, for repairs on various projects, • Maintain basement storage areas in an orderly, safe, and hazard-free manner, • Review work orders to ensure inoperable appliances are being replaced in a timely manner, • Maintain exterior parts of the building, ensuring good upkeep for walkways, building face, etc., • Maintain vacancy reports off offline units for repairs and materials needed for turnover; ensure room turnovers are completed within the DHS guidelines, • Cover shifts with associated duties and tasks, in the absence of staff, • Conduct unannounced site visits during off hours and days, to monitor staff performance and ensure the site is maintained, cleaned, and in good repair, • Will work independently, meet deadlines, multitask, and solve problems, working under a moderate to high degree of pressure, • Provide supervision and document it, taking immediate disciplinary actions when necessary, • Collaborate with procurement department to obtain bids for building projects outside the scope of landlord maintenance contract, • Follow up on local law requirements and ensure filings are completed by the landlord, • Be proactive with the ability to take initiative, • Weigh the pros and cons of different solutions, considering cost, time, and resources Maintenance and Janitorial Staff • Coordinate with landlord’s maintenance and janitorial staff in completing tasks through work order system and follow up through their completion of assigned tasks, • Ensure placement of trash and recyclables on the street for pick up per Department of Sanitation’s schedule for pick up, • Coordinate with landlord’s janitorial staff in cleaning tasks to keep common areas, lobby, hallways stairwells, elevators, walls, doors, glass fixtures, and floors are clean and well maintained, • Coordinate with landlord’s janitorial staff to clean vacant rooms, log and store properties left by clients in identified storage area, • During cold temperatures, ensure all walkways are free of ice and snow, • In the absence of the custodial staff sweep, mop, dispose of trash, and handle snow removal during inclement weather, • Provide supervision, coaching, and training for staff as needed; ensure staff attend scheduled training, • Attend hearings for any violations as requested Inspections/Record Keeping • Regularly inspect the building and building systems to identify issues and ensure that they are addressed in order to prevent system breakdown, • Inspect the client rooms regularly to ensure rooms are maintained in good repair, • Assign staff to conduct daily and weekly inspections on the safety system and devices such as smoke detector, emergency lights, drainage systems, and fire stop applications, • Accompany government agencies on inspections in the property and immediately report and mitigate citations or violations, • Ensures contracted vendors are inspecting the elevators, back flow, boilers, sprinkler systems, fire panels as outlined in the preventive maintenance contract, • Maintain logs of vendor site visits, • Conduct daily inspection of building exterior, interior of property, safety, and building systems, • Enter all inspections, repairs, and building maintenance issues in the YARDI system Safety • Ensure the property is in compliance with New York City building codes, • Ensure landlord’s maintenance and janitorial staff follow safety procedures, ensuring tools, equipment, and materials used for repairs/cleaning solutions are stored properly and not left unattended, • Manage keys, fobs, and other access systems for the clients, • Maintain and inspect safety equipment such as fire extinguishers, sprinklers, and alarm systems, • Maintain Material Safety Data Sheet (MSDS), • Collaborate with and support security team as needed Inventory • Maintains an inventory of all supplies, tools, and equipment, • Accept deliveries and/or pick up materials and equipment, • Maintain records of packing slips and invoices, • Procure materials needed for repairs, painting, and cleaning for the property, • Maintains an adequate inventory level for all material and supplies; optimizes stock levels and prevents overstock or understock scenarios, • Maintains inventory in a secure and safe space, • Track purchases and usage of inventory through YARDI and other prescribed systems, • Provides detailed reports on inventory levels, trends, turnover rates, and more, • Ensure staff understand how to use the inventory system effectively Client Relations • Respond to all client service requests in a timely manner and maintain accurate records of the work performed, • Ensure staff maintain professional boundaries and respectful communication with tenants, • Listen to client feedback and respond promptly and respectfully to their concerns, • Treat all clients equally and without bias, regardless of personal or cultural differences, • Provide proper notice before entering a client’s unit regarding tenant privacy, • Inform clients of utility and elevator service interruptions Position Parameters [other measurable factors]: • Decision-making and problem solving responsibilities:, • Proficient in identifying operational problems and formulating and implementing realistic solutions., • Working relationships and contacts:, • Work closely with other departments, such as social services, to ensure the program operates collaboratively., • Ability to influence key and operational management through well-articulated strategies., • Impact/importance of function:, • Accountable for service delivery for client satisfaction and to increase positive productivity between the organization and the client and ensuring the accurate and timely response to issues or concerns that are identified. Position Requirements and Minimum Qualifications: • Licenses, certifications, degrees, and job-related knowledge:, • A bachelor’s degree in facility management, engineering, business, related field, or education in trade is required, • Five (5) or more years of experience in facilities, residential building maintenance, construction, and repair are required, • A minimum of three (3) years of building management experience, with a minimum of two (2) years of shelter experience are required, • Three (3) or more years of supervisory experience and a track record of hiring, developing, and retaining high-performing teams are required, • F-89 [Fire and Life Safety Director] certification is strongly preferred., • Must be willing to obtain necessary training and certifications as related to the position and building requirements, • Job-related skills, including language, mathematical, and reasoning (analytical) skills:, • Skilled in leading, motivating, and evaluating the performance of assigned staff., • Excellent analytical, evaluative, and human service management skills., • High level of computer proficiency, specifically in Microsoft Office, and the ability to learn new technologies and databases., • Intellectual, creative, and/or communication abilities:, • Must be detail oriented, highly organized, and can work both independently and as part of a team within a multi-site organization to complete complex projects in a fast-paced environment.

Job DescriptionAbout Jericho Project Jericho Project is a nationally recognized nonprofit that has been working to end homelessness at its roots since 1983. What began as a Manhattan soup kitchen has grown into a citywide organization serving nearly 3,000 New Yorkers each year—including over 700 veterans, as well as young adults and families, many of whom identify as LGBTQ+. Jericho provides more than 600 units of supportive housing through seven permanent residences in the Bronx and Harlem, along with scattered-site apartments throughout New York City. Our housing-first model is paired with wraparound services delivered by skilled case managers, licensed mental health clinicians, and workforce development specialists. Together, these services support our four pillars of stability: housing, employment, wellness, and family. In 2024, Jericho facilitated over 570 housing placements, helped secure nearly 275 job placements, and delivered over 750 therapy sessions through our in-house Jericho Therapy Program. As we move toward expanding our reach by an additional 2,000 units of housing, we remain committed to helping individuals and families build lasting independence and well-being—one person, one home, and one community at a time. About the Position The Jericho Project Case Manager will be responsible for providing residential and long term support services to homeless and at-risk adults transitioning into permanent housing. The Case Manager will carry a caseload of approximately 20 to 25 formerly homeless and/or low income individuals. Case Manager will be required to have frequent contact with tenants, weekly and/or monthly face-to-face meetings, telephone conversations, and aftercare contacts. Frequent electronic exchanges with colleagues is expected. Position: Case Manager Location: Fordham Village (Bronx) Reports To: Assistant Program Director Status: Non-Exempt Compensation: $53,000.00 to $55,000.00 annualized Responsibilities: • Provide direct case management services (on-site and in the field). Case management services will include but not limited to mental health and substance use assessments, developing and updating service plans, assistance with obtaining public assistance, Social Security benefits/entitlements and other publicly available resources that may be beneficial to the tenant., • Using a person centered approach, provide case management services and assessments rooted in evidence based models such as Motivational Interviewing, Critical Time Intervention and Harm Reduction., • Utilize electronic health record. Maintain accurate and up-to-date tenant files/charts., • Coordinate and document clinical case management and psychosocial services while also documenting the overall effectiveness of the case management services provided. Case Managers will develop an Individual Service Plan and review the plan periodically to document process toward goals., • Serve as a liaison between tenant and community providers., • Facilitate groups with a focus on life skills, education and support, relapse prevention and mental health counseling., • Complete referrals to medical, mental health, and other outside providers., • Collaborate with Workforce Opportunities Staff to assist tenant in developing employment related goals, where applicable., • Ensure overall compliance with organizational and funder regulations. Adhere to documentation requirements as assigned by leadership and funder regulation/standard., • Coordinate aftercare services and follow-up contacts for post-discharge updates., • Conduct outreach and engagement including apartment visits and inspections., • Participate in community development efforts such as Community Meetings and supporting the residence in establishing partnerships with other providers in the community., • Work with Property Management staff to assist tenant to meet terms of their lease including timely payment of rent and avoidance of any nuisance behaviors. Mediate landlord-tenant disputes that threaten housing stability., • Utilize trauma informed interventions and culturally responsive engagement techniques to assist tenants with overcoming barriers to housing stability., • Participate in community initiatives to fulfil Jericho Project’s mission to end homelessness., • Provide crisis intervention as needed., • Provide all services in a manner that respects cultural differences amongst tenants., • Carry out other duties as assigned by leadership. Requirements: • A Bachelor’s degree in human services or related field., • Must possess strong organizational, writing, communication, and computer skills., • Some relevant experience working with low-income or homeless populations., • Fluent in Spanish is strongly preferred., • Candidates must be self-starters with the skills and energy to work within the community., • Case Manager is regularly required to, type, use hands and fingers, reach with hands and arm. The Case Manager is regularly required to walk, stoop, and kneel. The Case Manager is often required to spend up to six (6) hours sitting at a desk during a normal eight (8) hour shift. Occasionally the Case Manager is required to lift items less than 5 pounds. The Case Manager is regularly required to move throughout the facility while carrying out job duties. ADA Specifications: This position requires the ability to lift up to 50 lbs. Ability to travel to various sites. One must possess the ability to speak, hear, see, and write as well as the ability to use a computer and related software programs. Local and/or national travel required and may require some longer weekday/weekend commitments to accomplish related business projects or meet deliverables. EQUAL OPPORTUNITY EMPLOYER We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel welcome and valued. We believe that diversity and inclusion are essential to our success. DISCLAIMER This job description is intended to provide a general overview of the position and its essential functions. It is not intended to be an exhaustive list of all the duties and responsibilities that may be assigned to the staff member. The specific duties and responsibilities of the position may change from time to time, as determined by the needs of the organization. The staff member must be able to perform the essential functions of the position satisfactorily, with or without reasonable accommodation. Reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Powered by JazzHR jM4hOJiVzq

Job Description VTS's Lease integrations connect our platform to the property management and accounting systems - Yardi, MRI, JDE, and others - that our customers run their portfolios on. When those integrations are healthy, data flows automatically and customers trust what they see in VTS. The Integrations and API Support Advisor owns the health of these integrations end-to-end - proactively monitoring for failures before customers notice them, and resolving the inbound requests that come in when something breaks or needs to change. Success in this role is simple to state and hard to deliver: every integration stays active, and customers can always rely on the integrity of the data VTS is showing them. Please note that this opportunity is located in New York, NY, and requires this hire to work from our office 4 days a week. What you can expect as an Integrations and API Support Advisor: At VTS, you'll join the Integrations Support team as a critical layer between our customers' source systems and the VTS platform. You'll: • Own Integration Health: Monitor active Yardi, MRI, SAP, and custom API integrations for failures, stalled syncs, and missed feeds. Proactively identify and resolve issues - such as failed nightly imports, integrations stuck in "processing," or ETL files not arriving via SFTP - before they escalate into customer-reported problems., • Resolve Data Integrity Issues: Investigate and fix discrepancies between VTS and source systems, including mismatched square footage, missing or duplicated leases, orphaned records, incorrect rent or lease terms, and unit/space mapping errors. Trace root causes across the integration pipeline rather than just patching symptoms., • Manage the Customer Support Queue: Respond to and resolve inbound tickets covering the full integration lifecycle - API credential and access requests, asset archiving and disposition processing, source ID/BU remapping, stacking and site plan corrections, and MRI/Yardi version upgrades and migrations., • Partner Across Teams: Work closely with Engineering to escalate systemic integration bugs, with Account Management to keep customers informed during longer-running technical issues, and with customers' IT/PM teams directly to resolve credential, connectivity, and data-mapping issues., • Build for Scale: Identify recurring or templated request types (e.g., monthly orphaned-lease cleanup, batch asset archiving) and work with the team to streamline or automate them, reducing manual ticket volume over time. What makes you a great fit? This role demands someone equally comfortable reading a support ticket and reading an API log. • Technically Curious: You're comfortable working with APIs, credentials, SQL, and structured data (SFTP/ETL feeds, JSON/XML payloads, source ID mappings) and you're not afraid to dig into logs or ask an engineer a sharp question., • AI-First Instinct: You reach for AI tools by default to triage tickets, draft root-cause writeups, or prototype fixes for recurring request types - not as a novelty, but because it's how you naturally work. Bonus if you can point to something you've already built (a script, an n8n flow, a Claude-based tool) that closed a gap without being asked., • Pattern Recognition Under Volume: You move quickly through a high-volume ticket queue without treating every ticket as a one-off - you're the one who notices three "unrelated" tickets are actually the same upstream failure., • Familiarity with Commercial Real Estate Systems: Prior exposure to Yardi, MRI, or similar property management/accounting platforms, and familiarity with CRE leasing concepts (leases, dispositions, stacking plans, rent rolls)., • Clear Communicator: You can explain a technical integration issue to a non-technical property manager, and just as easily loop in an engineer with the specifics they need., • 3+ years of experience in technical support, integrations, or a related SaaS support role. What VTS Values & How We Show It • Strive for Excellence - We know your potential is unlimited. Take advantage of our executive coaches and our training and career development programs available to all employees!, • Be Customer Obsessed - We're employee obsessed too! VTS offers competitive compensation, comprehensive health benefits (including dental and vision), pre-tax commuter benefits, and a 401(k) plan. Not to mention the fun stuff - quarterly happy hours, wellness events, clubs, and team lunches!, • Be Curious - Benefit from a culture that promotes new learning. VTS offers an education stipend to all employees!, • Move as One - We work in an open floor plan to promote cross-functional collaboration., • Take Ownership - Be an owner of the company you're building with our equity packages., • Appreciate the Difference - VTS embraces and celebrates diversity. We understand the importance of a strong work-life balance. We offer a flexible PTO policy, generous family leave program, and more! ABOUT VTS VTS is the only AI-driven technology platform enabling intelligent real estate by unifying industry professionals, investors, and their customers at scale. In 2013, VTS revolutionized commercial real estate leasing operations with what is now VTS Lease. Today, VTS AI is the largest first-party insights and collaboration engine in the industry, transforming how strategic decisions are made and executed by the real estate industry globally. With the VTS Platform, consisting of VTS Lease, VTS Market, VTS Activate, and VTS Data, every stakeholder in real estate is given real-time market information and workflow tools to do their job with unparalleled speed and intelligence. VTS is the global leader, with more than 60% of Class A office space in the U.S., and 13 billion square feet of office, residential, retail, and industrial space is managed through the platform worldwide. VTS is utilized by over 45,000 professionals and over 1.2 million total users each day, including industry-leading customers such as Blackstone, Brookfield Properties, LaSalle Investment Management, Hines, BXP, Oxford Properties, JLL, and CBRE. VTS maintains offices in New York City, London, Toronto, Chicago. To learn more about VTS and view our open roles, visit us at vts.com or follow us on Instagram (@WeAreVTS) or LinkedIn. Pay Transparency At VTS, we pride ourselves on articulating a clear and transparent philosophy around equitable, impartial compensation that will allow us to recruit and retain an exceptional team. The base salary is market-driven at the time of offer and is based on tier 1 market data. The salary for this role will range between $70,000 and $100,000 and is determined by several factors, including your skills, prior relevant experience, quality of interviews, leveling, and geography. EEO Guidelines VTS embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. All your information will be kept confidential according to EEO guidelines. For more information about what we collect and how we use it, please refer to the Candidate Privacy Statement. If you have a disability or special need that requires accommodation at any time during the recruitment process, please let us know at ta@vts.com Privacy Policy

Job Description Beware of Recruitment Fraud: We are committed to protecting job seekers from recruitment fraud. Please be aware that all official communication regarding opportunities with our firm will come exclusively from an email address ending in @RoseNYC.com. We will never request payment, financial information, or sensitive personal documentation during the application process, and we will never extend a job offer without first conducting a formal in-person interview. If you receive a message that appears suspicious or does not originate from this domain, please mark it as spam or phishing and report it to us directly at recruiting@rosenyc.com. Overview Rose Associates is a recognized market leader in multifamily and mixed-use real estate. Based in New York City, we own, develop and operate leading properties in urban markets from Philadelphia to Boston and across all residential asset classes, including market, regulated, workforce and affordable housing. Our dynamic services platform spans development, construction, property and asset management, leasing, marketing and accounting/financial operations. We partner with private owners and institutional investors globally to develop and operate some of the most iconic assets in our markets. We rely on technology and the deep expertise of our team to consistently outperform the market in the operation of more than 30,000 units across some 250 properties in the most challenging housing markets in the country. For the past three years, Rose has been the top-rated manager for resident satisfaction in the United States on the Kingsley Surveys platform (peer group of firms with 10-30,000 units being surveyed). Established in 1925, Rose Associates possesses a century of real estate expertise and an impeccable reputation for excellence and integrity. Today a woman-owned business led by CEO Amy Rose, we are committed to a corporate culture of belonging and inclusion that is widely admired in the industry. As we expand across the Northeast, Rose is providing opportunity for our team members to grow their careers in an environment of respect and support. Join us on the forefront of innovation and growth – Rose Associates is where excitement meets opportunity! Step into an exciting role as an Assistant Resident Manager, where you will actively shape the vibrant daily life of a residential community. Collaborate with the Resident Manager, overseeing the building services team, ensuring staff excellence, resident satisfaction, and financial success. We are seeking a passionate leader with exceptional customer service skills, problem-solving abilities, and clear communication, all while being able to handle a multitude of tasks. This is your opportunity to take your career to the next level, bringing your energy and excitement to promote excellence in our community! Essential Job Functions • Actively assist in managing day-to-day property operations and maintenance, promptly addressing tenant and client concerns., • Support timely maintenance of building operations, including coordinating preventive maintenance and optimizing asset performance., • Participate in overseeing maintenance and repair activities, collaborating with external contractors and vendors., • Contribute to negotiating service contracts, ensuring suppliers meet contractual obligations (e.g., HVAC, cleaning, landscaping)., • Assist in developing and managing the building maintenance budget, reviewing variances, and controlling expenditures., • Play an active role in responding to building emergencies, supervising construction projects, and enforcing safety protocols., • Collaborate in conducting safety inspections and providing necessary training for a safe work environment., • Participate in recruiting, hiring, leading, training, and evaluating building staff, contributing to a productive working environment., • Collaborate with unions and union representatives., • Able to remain stationary for extended periods of time, up to 50% of the work day., • Ability to move about the building(s) for meetings with tenants, vendors and staff., • Ascend / descend stairs and ladders, as well as positions oneself in small spaces for building inspections and maintenance., • Effectively communicate with tenants, vendors, staff and various departments within the company, • Recognize areas for improvement, detect issues and assess the best plan of action to rectify them., • Transport large or heavy objects (up to 50 lbs) throughout the property, • Exposure to a variety of environments to include varying weather conditions Qualifications • A minimum of 5 years of experience in residential building maintenance., • Ability to actively contribute to implementing sustainable energy practices and grid interactive maintenance procedures., • Knowledge of building mechanical systems, including plumbing, electrical, carpentry, waterproofing, and HVAC., • Proficiency in actively participating in effective verbal and written communication., • Required licenses and certificates (Certificate of fitness S12, S-13, S-95, P-99, EPA 608 Universal)., • Must actively respond to emergencies and be on call 24 hours., • Strong self-management and prioritization skills., • Practical experience with modern motion detection and video capture technologies., • Experience with unions, particularly 32BJ, is preferred., • Proficiency with computers and active involvement in property management software, including Microsoft Office and Yardi., • Work authorization (required)Hourly pay range: $32 - $35 Powered by JazzHR boV9k6ls3W

Job DescriptionBeware of Recruitment Fraud: We are committed to protecting job seekers from recruitment fraud. Please be aware that all official communication regarding opportunities with our firm will come exclusively from an email address ending in @RoseNYC.com. We will never request payment, financial information, or sensitive personal documentation during the application process, and we will never extend a job offer without first conducting a formal in-person interview. If you receive a message that appears suspicious or does not originate from this domain, please mark it as spam or phishing and report it to us directly at recruiting@rosenyc.com. Overview Rose Associates is a recognized market leader in multifamily and mixed-use real estate. Based in New York City, we own, develop and operate leading properties in urban markets from Philadelphia to Boston and across all residential asset classes, including market, regulated, workforce and affordable housing. Our dynamic services platform spans development, construction, property and asset management, leasing, marketing and accounting/financial operations. We partner with private owners and institutional investors globally to develop and operate some of the most iconic assets in our markets. We rely on technology and the deep expertise of our team to consistently outperform the market in the operation of more than 30,000 units across some 250 properties in the most challenging housing markets in the country. For the past three years, Rose has been the top-rated manager for resident satisfaction in the United States on the Kingsley Surveys platform (peer group of firms with 10-30,000 units being surveyed). Established in 1925, Rose Associates possesses a century of real estate expertise and an impeccable reputation for excellence and integrity. Today a woman-owned business led by CEO Amy Rose, we are committed to a corporate culture of belonging and inclusion that is widely admired in the industry. As we expand across the Northeast, Rose is providing opportunity for our team members to grow their careers in an environment of respect and support. Join us on the forefront of innovation and growth – Rose Associates is where excitement meets opportunity! Embark on an exciting career adventure with us! We're hiring a detail-oriented and organized individual to join our team as a Lease Administrator. As a key player, you'll lead the charge in overseeing the lease administration process, ensuring precision, compliance, and the smooth management of documentation. Immerse yourself in our vibrant work environment where your skills will be instrumental in shaping the success of our dynamic community! Responsibilities • Oversee the entire process of preparing, reviewing, and executing lease agreements, ensuring completeness, accuracy, and legal compliance of all lease documents while maintaining organized and up-to-date lease files that are in adherence with company policies., • Act as the primary point of contact for tenants, addressing inquiries, facilitating renewals, and handling modifications., • Effectively communicate lease terms and proactively address concerns, and coordinate thorough lease renewal processes, including tenant negotiations, and manage terminations with a focus on compliance and required documentation., • Monitor and track rent payments, ensuring they are collected in a timely and accurate manner. Handle rent adjustments, concessions, and various financial aspects related to lease agreements., • Review vacancy leases for accuracy and completeness, abstract and interpret residential lease documents, and process resident move-ins/move-outs, including security deposit refunds, annual apartment registrations and generation of lease renewals, while diligently tracking and following up on lease expirations., • Maintain precise records in the lease management software, and proficiently generate reports and analytics regarding lease status, expirations, and financial performance., • Stay well-informed about local, state, and federal regulations impacting lease agreements. Collaborate with legal counsel when addressing legal matters related to leases., • Foster seamless communication and coordination with property management teams, providing valuable support in resolving tenant concerns and inquiries related to lease terms., • Must be present on-site, with the ability to move throughout the building, ensuring effective communication with tenants, staff, vendors, and visitors., • Ability to ascend and descend stairs and be comfortable with exposure to varying environmental climates and circumstances., • Position may be required to perform duties outside their normal responsibilities as needed. Qualifications • A minimum of 1 year experience with residential real estate lease administration., • Familiar with NYC Rent Stabilization laws., • Proficiency in navigating computers and property management software, to include Microsoft Office include iLuvLeasing, On-Site, and Yardi., • Valid NYS real estate license or ability to obtain one within the first 120 days of employment. All active license holders must register their license with Rose Associates upon hire., • Work authorization (required)., • Must be able to work weekends (Saturdays and Sundays). Hourly pay range - $28 - $31.25 Powered by JazzHR 5tPt2l1tlS

Job Description Jamestown JOB DESCRIPTION POSITION/LEVEL: Leasing Coordinator FLSA STATUS: Exempt DEPT/OFFICE: Property Management DATE: August 2026 REPORTS TO: General Manager PROPERTY OVERVIEW Industry City, a six million square foot campus with 16 buildings on 35 acres, is the largest private adaptive reuse project in North America. The owners, a group that together has developed tens of millions of square feet world-wide, including the iconic Chelsea Market, has to date invested more than $400mm dollars in the project. Industry City is home to 500+ companies including Conde Nast, The Brooklyn Nets, Essence Magazine, Moda Operandi, AECOM, Gap, NYU Hospitals, Publicis, Design Within Reach, Restoration Hardware, and ABC Carpet & Home, to name a few. OWNERSHIP TEAM Belvedere Capital – Belvedere Capital Real Estate Partners is a private investment firm founded in 1994 to own, operate and invest in real estate. Since inception, Belvedere Capital, along with various institutional and private partners, has invested in more than 18 million square feet of office, industrial and retail properties and approximately 2,000 residential apartments. Jamestown LP – Jamestown LP was established in 1983 as an investment and management company focused on income-producing real estate in the United States. Over the last 31 years, Jamestown has expanded into a national, vertically integrated real estate operator with approximately $7.4Bn of assets under management. Angelo Gordon & Co – Angelo, Gordon & Co. is a privately-held registered investment advisor dedicated to alternative investing. The firm was founded in 1988 and currently manages approximately $26.5Bn. GIC – Established in 1981 to manage Singapore's foreign reserves, GIC Real Estate is a global long-term investor with well over $100Bn in assets across more than 40 countries worldwide. GIC works to secure Singapore's financial future by investing across a range of asset classes in the public and private markets. KEY RESPONSIBILITIES • Tour prospective tenants and work with existing tenants to expand their footprint within Industry City., • Negotiate lease terms., • Prepare letters of intent and lease documents for renewals, expansions, and prospective tenants., • Work with existing tenants on renewals, facilitating a low turnover rate., • Lease administration., • Canvas and develop outreach campaigns for prospective tenants., • Track currently available spaces, near term availabilities, lease expirations, prospective tenant inquiries and conversion rates., • Collect market data on competing product., • Monitor online search and advertising programs., • Perform other related duties as assigned. EDUCATION AND EXPERTIENCE • Bachelor’s level degree and, • 1-3 Years of experience in Real Estate on leasing, research, or paralegal level, or, • Any other combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job. KNOWLEDGE AND SKILLS • Knowledge of Real Estate preferred., • Knowledge of leasing documents preferred., • Comfortable with MS Office & Outlook., • Knowledge of basic property management tools and skills preferred., • Negotiation, contract administration, and communications., • Organizational and interpersonal skills., • The ability to meet deadlines, accomplish work in order of priority; maintain professional composure & effectiveness under pressure and changing conditions., • Self-motivation, leadership, teamwork and collaboration., • Detail oriented, logical, and methodical approach to problem solving., • Excellent written and verbal communication skills.

Job Description This position is located within RiverParc/RiversEdge, Weehawken, NJ. About Company: RHO Residential is a premier property management company specializing in Class-A luxury apartment communities, with a primary focus on the New Jersey market. Our comprehensive services include leasing, marketing, financial management, maintenance operations, and resident relations, all tailored to deliver exceptional living experiences. We prioritize a people-first approach, fostering meaningful connections with residents and property owners alike. Ready to be part of something exceptional? Join our team at RHO Residential and help us redefine property management with passion, purpose, and people at the heart of everything we do! About the Role: Compensation is $65,000.00. Summary: The Assistant Maintenance Manager/Supervisor assists the Maintenance Manager in maintaining the physical integrity of the community at all times. This involves ensuring a safe, secure and comfortable living environment for residents, visitors and staff. In the absence of the Maintenance Manager, the Assistant Maintenance Manager will assume all maintenance responsibilities. Requirements: Education: High School diploma or equivalent. However for safety and productivity reasons, this position requires the ability to read and write English correctly and fluently. In addition, the position requires the ability to accurately perform basic to intermediate mathematical functions. Technical Certification a plus. Experience: Minimum of two to three years previous experience in property management maintenance, other building maintenance or related trade. Minimum of one year previous supervisory experience is preferred. Skills: Must be able to diagnose problems with and repair the following: • Major appliances, • HVAC, • Basic - intermediate plumbing (when no license required), • Basic - intermediate electrical (when no license required), • Sheetrock, • General carpentry, • Pool care (if required by property), • Gutters/roofing (all roofing work will be completed by licensed, insured contractors), • Wallpaper/painting In addition, the position requires the following skills: • Ability to deal well with people., • Good verbal and written communication skills., • Strong customer service orientation., • Familiarity with online service requests software, • Basic computer skills, specifically knowledge of Microsoft Office products, • Ability to personally perform general maintenance repair tasks without endangering themselves, residents or fellow employees. Licenses and Certifications: The following licenses and certifications are required: 1. EPA certifications for refrigerant recycling and at a minimum, Type I & Type II certifications., 2. CPO – Certified Pool Operator certification – if required by property, 3. Valid Driver's license and insurance., 4. Black Seal – if required by property, 5. Other licenses and certifications as required by state or local law. Essential Job Functions: 1. Ensure that the physical condition of the property is maintained according to company operating and safety standards., 2. Ensure that service requests and repairs are made correctly and in a timely manner, 3. Assist Maintenance Manager with organizing and prioritizing service requests and general maintenance tasks., 4. Assist Maintenance Manager with overseeing turn-key operation and ensuring that vacant units are made rent-ready in a timely manner. Perform turn-key work as required., 5. Assist Maintenance Manager with scheduling and supervising other maintenance staff and the work performed by outside contractors., 6. Assist Maintenance Manager with maintaining a proper inventory of supplies and tools sufficient for providing service and maintaining the property. Purchase supplies as required using standard purchase order system and proper bidding procedures., 7. Assist Maintenance Manager with preparing staffing schedules to ensure work is completed in a timely manner while remaining within budgetary guidelines., 8. Assist Maintenance Manager with maintaining a preventative maintenance program that minimizes emergency repairs and service requests., 9. Adhere to the company's safety programs, policies and procedures. Maintain the hazard communications program. Teach and promote safe work practices among on-site staff., 10. Assist with maintaining all grounds, including sidewalks, public walkways and stairways, building exteriors, garden areas and dog runs in a neat, clean and attractive condition., 11. Snow removal including, but not limited to shoveling, salting/sanding, and clearing of sidewalks, public walkways and stairways, building exterior entrances, parking garages and any other common areas or area determined by the Supervisor., 12. Must be punctual & reliable. RHO Residential has a proven record of success along with competitive compensation and an excellent benefits package which includes medical, dental, vision, FSA, company paid life insurance, supplemental insurance programs, 401(k) and discretionary match. RHO Residential is an equal opportunity/affirmative action employer. RHO Residential does not discriminate against applicants on the basis of race, creed, nationality, sex, color, religion, national origin, ancestry, age, genetic information, mental or physical disability, marital status, familial status, domestic partnership status, civil union status, affectional or sexual orientation, gender identity or expression, atypical cellular or blood trait, military status or any other category protected by federal, state or other law applicable in the location of employment.

Job Description Affordable Leasing Agent Founded in 1912, Gotham is a New York real estate developer, owner and property manager delivering smart and stylish life experiences that transform the buildings and neighborhoods where tenants and consumers live, work, shop and dine. Its three business divisions, Gotham Development, Gotham Properties, and Gotham Hospitality, offer a diverse and evolving portfolio of luxury rentals, condominiums, retail and mixed-use spaces, a full-service property management business, and the artisanal food hall, Gotham Market at The Ashland. Gotham, a privately-held business known for thorough attention to detail and a talented, seasoned staff, shows its ingenuity by creating innovative real estate concepts, unique value-maximizing investor opportunities using public-private financing structures, and resident environments and experiences that set the standard for the industry. Gotham’s rich legacy includes the transformation of Hell’s Kitchen through the development of Gotham West, the first 50/30/20 affordable housing development in New York City, including Gotham West Market, the trendsetting food hall that garnered two stars from The New York Times; leadership in dormant markets, such as the development of New Gotham, the first luxury residential building constructed out of the slowdown in the 90’s; and the development of Harlem USA, a major commercial project for a historically underserved neighborhood. Gotham is dedicated to enriching the lives of residents, from first-of-a-kind resident event offerings in the early 2000’s to its latest evolution, the launch of a city-wide cultural pass offering special benefits, access and discounts to institutions, retailers and restaurants exclusively for Gotham residents. Overview Gotham Organization seeks an experienced and motivated Affordable Leasing Agent to support income-restricted affordable and middle-income apartment leasing across its New York City residential portfolio. The agent will guide applicants through eligibility and leasing, working closely with Gotham's Leasing and Compliance teams and third-party eligibility consultants. Based at Gotham Point, 1-15 57th Ave, Long Island City, NY 11101, the position reports to the Vice President of Leasing and requires travel to Gotham properties throughout New York City as needed. Location base may change overtime. Responsibilities • Conduct eligibility appointments and process applications for affordable and middle-income housing programs., • Register prospects and conduct virtual and in-person tours, highlighting each development's features, local community and benefits of living at a Gotham property., • Conduct outreach to prospective applicants, respond promptly to online inquiries and phone calls, and maintain strong customer relationships., • Maintain current knowledge of affordable apartment inventory, application requirements, building policies and applicable leasing procedures., • Help applicants navigate NYC Housing Connect and other listing platforms and understand the affordable housing application and lottery process., • Assist with marketing, re-marketing and housing lotteries, including NYC Housing Connect activity, in coordination with governmental marketing agencies and third-party partners., • Collect and review income, asset and housing documentation for accuracy and completeness, request third-party verifications, and follow up with applicants on missing information., • Accurately calculate income and assets for all certifications and determine applicant eligibility under program guidelines and project criteria., • Run credit and/or criminal background checks in accordance with applicable requirements., • Compile applicant files for internal and external review and coordinate with Compliance and third-party eligibility consultants throughout the approval process., • Track applicant information, status and follow-up to keep records complete, accurate and progressing efficiently., • Prepare and administer leases and related documents, coordinate lease signings, and assist with subsidy processing., • Support recurring audits and reporting., • Work collaboratively with Leasing, Compliance, Community Management and third-party partners across Gotham's portfolio to reduce affordable vacancy and achieve leasing goals., • Perform additional duties as assigned. Qualifications • 1-2 years of experience in LIHTC and/or Section 8 and/or mid-mod income multifamily leasing., • Experience with lease-ups and/or mini-lotteries on NYC Housing Connect required., • Experience working with NYC and New York State regulatory agencies, including NYC HDC, NYC HPD, NYS HCR/HFA, HRA and DSS., • Accredited housing certification as a Low-Income Housing Tax Credit Specialist and/or Certified Occupancy Specialist, or the ability to obtain certification within 6-months of employment., • Knowledge of NYC rent stabilization., • NYS Real Estate Salesperson License required or the ability to obtain certification within 6-months of employment., • NYS Notary License, or the ability to obtain the license within one year of employment., • Bachelor's degree preferred, or equivalent relevant professional experience., • Experience with Yardi and excellent knowledge of Microsoft Office Suite, including Word and Excel., • Strong verbal and written communication and analytical skills., • Strong interpersonal and customer service skills., • Highly organized, detail-oriented and able to manage multiple applicants and priorities simultaneously., • Initiative to work independently and collaboratively within a team, learn new systems and adapt to a busy, changing work environment., • Bilingual skills are a plus but not required., • Full-time position, five days per week. Weekend availability may be required based on leasing needs., • Ability and willingness to travel to Gotham properties throughout New York City as needed. Gotham is an equal opportunity employer. Gotham does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, or other applicable legally protected characteristics. We celebrate diversity and are committed to creating an inclusive environment for all employees. \nCompany Description Founded in 1912, Gotham is a New York real estate developer, owner and property manager delivering smart and stylish life experiences that transform the buildings and neighborhoods where residents live, work, shop and dine. Its three business divisions, Gotham Development, Gotham Properties, and Gotham Hospitality, offer a diverse and evolving portfolio of luxury rentals, condominiums, retail and mixed-use spaces, a full-service property management business, and the artisanal food hall Gotham Market at The Ashland. Gotham has over 100 years of experience constructing and developing high quality mixed-use buildings throughout New York. Gotham’s long track record of success in developing homes for low, moderate, and middle income residents in New York City is possible thanks to successful partnerships with public agencies, not-for-profits, other developers and land owners. Following development and construction, Gotham’s in-house property management division seamlessly transitions into ongoing building and community management, operating vibrant and engaging communities in the neighborhoods it builds in. Gotham is an equal opportunity employer. Gotham does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, or other applicable legally protected characteristics. We celebrate diversity and are committed to creating an inclusive environment for all employees. Founded in 1912, Gotham is a New York real estate developer, owner and property manager delivering smart and stylish life experiences that transform the buildings and neighborhoods where residents live, work, shop and dine. Its three business divisions, Gotham Development, Gotham Properties, and Gotham Hospitality, offer a diverse and evolving portfolio of luxury rentals, condominiums, retail and mixed-use spaces, a full-service property management business, and the artisanal food hall Gotham Market at The Ashland.\r\n\r\nGotham has over 100 years of experience constructing and developing high quality mixed-use buildings throughout New York. Gotham’s long track record of success in developing homes for low, moderate, and middle income residents in New York City is possible thanks to successful partnerships with public agencies, not-for-profits, other developers and land owners. Following development and construction, Gotham’s in-house property management division seamlessly transitions into ongoing building and community management, operating vibrant and engaging communities in the neighborhoods it builds in.\r\n\r\nGotham is an equal opportunity employer. Gotham does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, or other applicable legally protected characteristics. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description Beware of Recruitment Fraud: We are committed to protecting job seekers from recruitment fraud. Please be aware that all official communication regarding opportunities with our firm will come exclusively from an email address ending in @RoseNYC.com. We will never request payment, financial information, or sensitive personal documentation during the application process, and we will never extend a job offer without first conducting a formal in-person interview. If you receive a message that appears suspicious or does not originate from this domain, please mark it as spam or phishing and report it to us directly at recruiting@rosenyc.com. Overview Rose Associates is a recognized market leader in multifamily and mixed-use real estate. Based in New York City, we own, develop and operate leading properties in urban markets from Philadelphia to Boston and across all residential asset classes, including market, regulated, workforce and affordable housing. Our dynamic services platform spans development, construction, property and asset management, leasing, marketing and accounting/financial operations. We partner with private owners and institutional investors globally to develop and operate some of the most iconic assets in our markets. We rely on technology and the deep expertise of our team to consistently outperform the market in the operation of more than 30,000 units across some 250 properties in the most challenging housing markets in the country. For the past three years, Rose has been the top-rated manager for resident satisfaction in the United States on the Kingsley Surveys platform (peer group of firms with 10-30,000 units being surveyed). Established in 1925, Rose Associates possesses a century of real estate expertise and an impeccable reputation for excellence and integrity. Today a woman-owned business led by CEO Amy Rose, we are committed to a corporate culture of belonging and inclusion that is widely admired in the industry. As we expand across the Northeast, Rose is providing opportunity for our team members to grow their careers in an environment of respect and support. Join us on the forefront of innovation and growth – Rose Associates is where excitement meets opportunity! We are seeking a dynamic and customer-focused individual to join our team as a Leasing Representative for our multifamily properties. The Leasing Representative will be the first point of contact for potential residents, responsible for showcasing available units, facilitating the leasing process, and ensuring a positive experience for prospective residents. Essential Job Functions • Manage all aspects of the leasing process, including conducting property tours, showcasing available units, effectively communicating the community's value, greeting clients, assessing needs, answering questions, and promptly responding to inquiries in-person, by phone, and via email, providing leasing information, scheduling appointments., • Support potential residents through the application process, ensuring the gathering of necessary documents, conducting comprehensive background and credit checks according to company policies, and communicating application status and leasing decisions., • Build positive relationships with prospective and current residents, along with the property management team, fostering a welcoming and professional atmosphere in the leasing office and ensuring efficient operations., • Efficiently handle maintenance requests in collaboration with the on-site maintenance team, ensuring resident satisfaction, and communicate effectively with current residents regarding repairs, lease renewals, and any inquiries or concerns., • Assist with completing weekly and monthly sales reports, including traffic analyses as assigned by the Leasing Manager or Community Manager., • Receive deposits and rent money, recording transactions appropriately., • Stay informed about local market trends and competitor offerings, providing feedback to management regarding challenges, ultimately contributing to the development and implementation of effective leasing and marketing strategies., • Prepare and execute lease agreements in compliance with company policies, ensuring accurate and organized record-keeping of leasing documentation., • Must be present on-site, with the ability to move throughout the building, ensuring effective communication with tenants, staff, vendors, and visitors., • Ability to ascend and descend stairs and be comfortable with exposure to varying environmental climates and circumstances., • Position may be required to perform duties outside their normal responsibilities as needed. Qualifications • High school diploma or equivalent; bachelor’s degree in business, Marketing, or a related field is a plus., • A minimum of 1 year of leasing or sales experience, preferably in multifamily residential properties., • Strong communication and interpersonal skills., • Proficiency in navigating computers and property management software, to include Microsoft Office, iLuvLeasing, On-Site, and Yardi., • Knowledge of fair housing regulations and leasing practices., • Valid NYS real estate license or ability to obtain one within the first 120 days of employment. All active license holders must register their license with Rose Associates upon hire., • Work authorization (required)., • Must be able to work weekends (Saturdays and Sundays). In addition to base compensation, significant incentive pay and full benefits packages are available. Hourly Pay Range - $31.25 - $33.65 Powered by JazzHR iwr8bzq1iR

Job Description Beware of Recruitment Fraud: We are committed to protecting job seekers from recruitment fraud. Please be aware that all official communication regarding opportunities with our firm will come exclusively from an email address ending in @RoseNYC.com. We will never request payment, financial information, or sensitive personal documentation during the application process, and we will never extend a job offer without first conducting a formal in-person interview. If you receive a message that appears suspicious or does not originate from this domain, please mark it as spam or phishing and report it to us directly at recruiting@rosenyc.com. Overview Rose Associates is a recognized market leader in multifamily and mixed-use real estate. Based in New York City, we own, develop and operate leading properties in urban markets from Philadelphia to Boston and across all residential asset classes, including market, regulated, workforce and affordable housing. Our dynamic services platform spans development, construction, property and asset management, leasing, marketing and accounting/financial operations. We partner with private owners and institutional investors globally to develop and operate some of the most iconic assets in our markets. We rely on technology and the deep expertise of our team to consistently outperform the market in the operation of more than 30,000 units across some 250 properties in the most challenging housing markets in the country. For the past three years, Rose has been the top-rated manager for resident satisfaction in the United States on the Kingsley Surveys platform (peer group of firms with 10-30,000 units being surveyed). Established in 1925, Rose Associates possesses a century of real estate expertise and an impeccable reputation for excellence and integrity. Today a woman-owned business led by CEO Amy Rose, we are committed to a corporate culture of belonging and inclusion that is widely admired in the industry. As we expand across the Northeast, Rose is providing opportunity for our team members to grow their careers in an environment of respect and support. Join us on the forefront of innovation and growth – Rose Associates is where excitement meets opportunity! We're on the lookout for a visionary leader to join our dynamic team as Director of Multifamily Operations. In this pivotal role, you'll spearhead the operational excellence for select properties within our multifamily portfolio, actively contributing to strategic planning and guaranteeing the overall success of our residential communities. If you're ready to make a significant impact and lead with innovation, we invite you to apply to be part of our exciting journey! Essential Job Functions • Demonstrated expertise in market rate and affordable housing, with 5+ years of experience managing a portfolio of 2,000+ units across multiple properties., • Collaborate with property managers to optimize daily operations, implement financial strategies, and monitor budgets, including analyzing monthly financial performance, rent variations, and staying informed about market intelligence., • Prepare owner reporting packages, incorporating budgets, business plans and monthly owner reports., • Deliver effective leadership and mentorship to ensure high performance and foster a collaborative work environment among property management teams., • Provide comprehensive asset management support, overseeing acquisitions and dispositions, and communicate relevant information and key issues effectively to ownership., • Contribute to the development and execution of strategic plans, addressing escalated resident concerns, and identifying growth opportunities for enhanced satisfaction., • Collaborate with the marketing team to ensure accuracy and adjust marketing plans as necessary., • Review leasing, occupancy activity, and approve resident retention and renewal programs to meet budget/proforma expectations., • Collaborate across departments to efficiently achieve property goals., • Ensure strict compliance with legislation, regulations, and safety standards., • Proactively manage assigned communities, conducting frequent site visits and inspections to ensure property upkeep and compliance, preserving their integrity., • Uphold compliance with company policies, government regulations and Fair Housing., • Review and inspect all Capital Replacement Plans., • Manage recruitment and retention of site employees, ensuring training milestones and requirements are met., • Must be present on-site and be able to move throughout the buildings to address community-related matters, including exceptional communication skills to meet with tenants, staff, vendors and visitors., • Ability to travel between the main office and site locations within the portfolio and be able to ascend and descend stairs, including comfortability with exposure to varying environmental climates and circumstances., • Position may be required to perform duties outside their normal responsibilities as needed. Qualifications • Bachelor's degree in a relevant field or equivalent experience., • 15 years of residential property management experience, including a minimum of 7 years in a senior management position., • Proficiency in navigating computers and community management software, to include Microsoft Office include iLuvLeasing, On-Site, and Yardi., • Experience managing luxury, market rent, and rent stabilized assets., • Demonstrated ability to supervise staff, manage operational matters, and solve problems., • Excellent organizational, time management, and communication skills., • Strong technical knowledge of building operations and maintenance., • Understanding of marketing trends, budgeting, and reporting, including strong financial skills with knowledge of GAAP., • Work authorization (required) In addition to base compensation, significant incentive pay and full benefits packages are available. Annual salary range: $160,000 - $180,000 Powered by JazzHR PbRYczt69d

Job Description Job Description Facilities Coordinator Safety/HVAC Energy System and Facilities Management The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a community-based organization whose mission is to provide safe, affordable housing with supportive services within a residential setting which enhances the independence and dignity of each person. WSFSSH develops, manages, and provides housing for low- income older persons, many of whom live with mental illness and/or have experienced homelessness. WSFSSH currently owns and operates nearly 2400 units in 29 buildings located in Manhattan and the Bronx. POSITION DESCRIPTION Under the direct supervision of the Facilities Manager and the overall supervision of the Director of Property and energy Conservation Management, the Fire Safety, HVAC Energy Systems and Property Manager will assist with specific projects and tasks at each building and work closely with all supers to carry out these special projects and specific tasks within the buildings and on the grounds. Under the supervision of the Construction Manager, the Fire Safety, HVAC, Energy Systems and Facility Manager will be responsible to ensure that all systems are working properly in a timely manner before heating season sets-in. Specific responsibilities will include: • Ensure Fire Safety, Ensure that our buildings are meeting all fire safety codes. Resolve all fire violations. Schedule on-site meetings with all our fire safety consultants and contractors, • Ensure OSHA Safety. Coordinate Agency Safety committee., • Schedule and coordinate all service contracts and on-site meetings with all Directors, Managers, Supers, and all Contractors. Keep all service and laundry contracts up to date. Ensure control sheets are accurate and current. Make sure everything is saved on shared drive., • Work collaboratively with the Facilities Manager to ensure a comprehensive, well integrated HVAC system that works properly and efficiently., • Obtain and review all logs with all Supers, • Obtain all boilers, fire, HVAC elevator preventive maintenance service field reports from our Supers and our service contractors and follow up as required., • Along with Facilities Manager ensure that proper preventive maintenance is being done in all of our buildings by our Supers and Contractors. Ensure all preventative maintenance logs are current including, HVAC, fire systems, electrical, extermination, etc, • Along with Facilities Manager obtain and review all elevators preventive maintenance logs with all Supers and all elevator service contractors. Ensure that we are 100% code compliant., • Develop a comprehensive building inspection schedule and protocol. Inspect all buildings semiannually with the Facilities Manager. Write reports and follow up as required, • Encourage all Supers to register and attend the Super’s Technical Club. Ensure all Supers obtain their NYCFD and other required Certificates., • Assist the Insurance Department as needed to ensure MVA and insurance and COVID protocols are all current, • Maintain vans Additional Responsibilities: • Maintain high level of respect and care for tenants., • Maintain confidentiality as mandated by the WSFSSH Confidentiality Policy., • Work cooperatively with other WSFSSH staff., • Attend training sessions and conference as required for enhancement of job skills., • Attend supervision regularly., • Attend community meetings, and work with other community groups as directed., • Attend staff meetings as directed., • Other duties as assigned. QUALIFICATIONS EXPECTED • At least 21 years of age, • Minimum of 5 years of experience in this field., • Strong attention to detail and ability to follow-up, • Certifications S12, S13, S95, F01, OSHA ten-hour preferred, • Emotionally, mentally, and physically able to perform job responsibilities. Powered by JazzHR EaVZgRBhJG

Job DescriptionBeware of Recruitment Fraud: We are committed to protecting job seekers from recruitment fraud. Please be aware that all official communication regarding opportunities with our firm will come exclusively from an email address ending in @RoseNYC.com. We will never request payment, financial information, or sensitive personal documentation during the application process, and we will never extend a job offer without first conducting a formal in-person interview. If you receive a message that appears suspicious or does not originate from this domain, please mark it as spam or phishing and report it to us directly at recruiting@rosenyc.com. Overview Rose Associates is a recognized market leader in multifamily and mixed-use real estate. Based in New York City, we own, develop and operate leading properties in urban markets from Philadelphia to Boston and across all residential asset classes, including market, regulated, workforce and affordable housing. Our dynamic services platform spans development, construction, property and asset management, leasing, marketing and accounting/financial operations. We partner with private owners and institutional investors globally to develop and operate some of the most iconic assets in our markets. We rely on technology and the deep expertise of our team to consistently outperform the market in the operation of more than 30,000 units across some 250 properties in the most challenging housing markets in the country. For the past three years, Rose has been the top-rated manager for resident satisfaction in the United States on the Kingsley Surveys platform (peer group of firms with 10-30,000 units being surveyed). Established in 1925, Rose Associates possesses a century of real estate expertise and an impeccable reputation for excellence and integrity. Today a woman-owned business led by CEO Amy Rose, we are committed to a corporate culture of belonging and inclusion that is widely admired in the industry. As we expand across the Northeast, Rose is providing opportunity for our team members to grow their careers in an environment of respect and support. Join us on the forefront of innovation and growth – Rose Associates is where excitement meets opportunity! Embark on an exciting career adventure with us! We're hiring a detail-oriented and organized individual to join our team as a Lease Administrator. As a key player, you'll lead the charge in overseeing the lease administration process, ensuring precision, compliance, and the smooth management of documentation. Immerse yourself in our vibrant work environment where your skills will be instrumental in shaping the success of our dynamic community! Responsibilities • Oversee the entire process of preparing, reviewing, and executing lease agreements, ensuring completeness, accuracy, and legal compliance of all lease documents while maintaining organized and up-to-date lease files that are in adherence with company policies., • Act as the primary point of contact for tenants, addressing inquiries, facilitating renewals, and handling modifications., • Effectively communicate lease terms and proactively address concerns, and coordinate thorough lease renewal processes, including tenant negotiations, and manage terminations with a focus on compliance and required documentation., • Monitor and track rent payments, ensuring they are collected in a timely and accurate manner. Handle rent adjustments, concessions, and various financial aspects related to lease agreements., • Review vacancy leases for accuracy and completeness, abstract and interpret residential lease documents, and process resident move-ins/move-outs, including security deposit refunds, annual apartment registrations and generation of lease renewals, while diligently tracking and following up on lease expirations., • Maintain precise records in the lease management software, and proficiently generate reports and analytics regarding lease status, expirations, and financial performance., • Stay well-informed about local, state, and federal regulations impacting lease agreements. Collaborate with legal counsel when addressing legal matters related to leases., • Foster seamless communication and coordination with property management teams, providing valuable support in resolving tenant concerns and inquiries related to lease terms., • Must be present on-site, with the ability to move throughout the building, ensuring effective communication with tenants, staff, vendors, and visitors., • Ability to ascend and descend stairs and be comfortable with exposure to varying environmental climates and circumstances., • Position may be required to perform duties outside their normal responsibilities as needed. Qualifications • A minimum of 1 year experience with residential real estate lease administration., • Familiar with NYC Rent Stabilization laws., • Proficiency in navigating computers and property management software, to include Microsoft Office include iLuvLeasing, On-Site, and Yardi., • Valid NYS real estate license or ability to obtain one within the first 120 days of employment. All active license holders must register their license with Rose Associates upon hire., • Work authorization (required)., • Must be able to work weekends (Saturdays and Sundays). Hourly pay range - $32 - $35 Powered by JazzHR n81UwTfJPk

Job Description TRI-HILL MANAGEMENT IS GROWING!! We are seeking Portfolio Managers with 10 years of NYC residential property management experience. Summary/Objective: The Portfolio Manager is responsible for overseeing all portfolio and internal functions related to the groups of property managers. Portfolio Managers are the point of contact for clients and are also responsible for functions such as annual budgets, oversight of compliance with all agencies, and asset preservation. Essential Functions: ● Drive operational efficiency and targeted performance metrics within the portfolio. ● Prepare and review annual operating budgets and perform budget projections, analyzing and assembling quarterly analyses of property performance. ● Preparation, maintenance, and ownership of all weekly, monthly, and quarterly portfolio reports completed accurately and on-time. ● Act as primary point of contact for clients, conduct periodic asset management meetings and interface with client/owners, oversee all aspects of the portfolio, managing the big picture goals. ● Lead team of property managers and ensure compliance with company policies and city/state guidelines. ● Occasional site visits to ensure compliance with local laws and standard operating procedures. ● Understand, implement, and fully adhere to all provisions of each property’s management agreement. ● Make recommendations for the leasing strategy for each property and negotiate commercial, retail, and residential leases. ● Monitor HPD, DOB, FDNY, DOMH, HQS and other violations on the buildings in the portfolio and assist team with curing violations. ● Contribute with creation and implementation of handbook processes and procedures. ● Provide oversight and strategic insight on best practices for asset preservation, capital improvement design, and decisions for new projects. ● Comprehensive understanding of all facets of accounts payable and accounts receivable to effectively supervise staff responsibilities for this function. ● Review and approve purchase orders that exceed amounts over property manager level up to designated limit. ● Oversee new property onboarding and property offboarding as needed. ● Ensure all proper insurance documentation is collected for all outside vendors. ● Prioritize and delegate projects to appropriate support resources and oversee ongoing progress to ensure efficiency, priorities and deadlines are met. ● Establish and meet clear goals and objectives in support of the priorities of the client/property owner. ● Stay up to date on new regulations and housing policies and train teams to ensure understanding of its impacts. ● Prepare and review annual reviews for direct reports. ● Continuously identify all operating risks, identify solutions, and set up procedures and training to maximize the implementation measures. ● Facilitates training, coaches, and leads staff in joint problem solving and collaboration. ● Fosters a culture of continuous improvement and development for direct reports. ● Handle other duties assigned. Qualifications: Education and Experience: · Minimum of 10+ years of property management experience · B.A. /B.S. degree helpful Skills Required: ● Experience with AppFolio or similar management software ● Excellent organizational and time management skills ● Ability to multitask and prioritize. ● Excellent written and verbal communication skills ● Punctual/Reliable/Professional ● Strong attention to detail ● Pro active vs. reactive ● Excellent managerial/supervisory skills ● Ability to build rapport with building owners, vendors, and employees ● Positive and motivational attitude Supervisory responsibilities: Yes. Lead and manage a team of employees We offer excellent benefits healthcare, participation in a 401(k) plan with a 3% company match; vacation and sick days. Work from home on Fridays! And Floating work from home days. Annual salary range: $135,000 - $140,000

Job Description Position Title: General Manager Salary: $92,000 -$100,000 Other Forms of Compensation: Commission Plan: Eligible for a 4% commission on event sales. Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to Work, This is R/A ! Job Summary The One Club is an intimate dining destination centered on personalized hospitality, meaningful connections, and exceptional service. Serving residents and their guests, the Club provides a warm and welcoming environment where relationships matter, experiences feel personal, and community is at the heart of everything we do. We are seeking a General Manager to lead the overall dining and hospitality experience while driving the growth of private dining, social events, and community engagement initiatives. This highly visible leadership role combines operational excellence, relationship building, and business development. The successful candidate will serve as the face of the Club, overseeing daily operations, leading a talented front-of-house team, cultivating resident relationships, and creating memorable dining and event experiences. This role offers the opportunity to earn commission on private events and celebrations sold, making it ideal for a hospitality professional who enjoys both delivering exceptional service and generating business growth. Key Responsibilities • Lead the overall operation of The One Club, ensuring exceptional hospitality, service standards, and resident satisfaction., • Serve as the primary ambassador for the Club, building strong relationships with residents, guests, concierge teams, and property management., • Oversee daily dining room operations, reservations, and service execution while maintaining an active floor presence., • Recruit, coach, schedule, and develop front-of-house team members, fostering a culture of hospitality, accountability, and teamwork., • Drive private dining, social event, and community programming revenue through relationship-building, networking, and proactive event sales., • Conduct site tours, prepare event proposals, and serve as the primary contact throughout the planning process., • Partner with culinary and operations teams to design and execute seamless dining experiences, private events, and resident programming., • Ensure successful execution of high-volume events, celebrations, and special experiences while maintaining exceptional guest service., • Monitor guest feedback, event performance, and operational results to identify opportunities for continuous improvement and revenue growth., • Manage administrative responsibilities, including scheduling, reporting, event documentation, and operational compliance. What We're Looking For • Experience leading hospitality operations within restaurants, private clubs, luxury residential communities, hotels, or related environments., • Success developing relationships with members, residents, VIP guests, or repeat clientele., • Experience overseeing private events, catering, banquet operations, or event sales., • Strong leadership, coaching, and team development skills., • Excellent communication, organization, and relationship-building abilities., • Comfortable balancing operational leadership with hands-on service and guest interaction., • Business-minded approach with the ability to grow revenue through events, programming, and community engagement., • Passion for creating personalized experiences and fostering a welcoming, service-focused culture. Apply to Restaurant Associates today! Restaurant Associates is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ Associates at Restaurant Associates are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave, • Personal Leave Applications are accepted on an ongoing basis. Restaurant Associates maintains a drug-free workplace. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023WageTransparencyRA.pdf Req ID: 1573863 Restaurant Associates Michael Abbey [[req_classification]]

Job Description Are you an experienced Maintenance Superintendent ready to join our fantastic team of professionals? MMS Group is on the hunt for someone like YOU! Our Maintenance Superintendents handle all aspects of residential property maintenance, including interior and exterior building inspections and the preventive maintenance program. Also, you will be responsible for common area and apartment repairs, covering plumbing, electrical, and carpentry. MMS Group is seeking a live-in Maintenance Superintendent for a 250-unit residential property located in Bayonne, NJ. Key Responsibilities: Work Orders: Efficiently complete all daily work orders Communication: Communicate any delays in completing a work order with the supervisor in the management office Regular Maintenance: Troubleshoot repair and maintenance issues involving electrical, plumbing, appliances, and carpentry Apartment Inspections: Assist the property manager in scheduling annual apartment inspections and during apartment move-in and move-out inspections. Unit Turnover: Work with the office team to ensure all turnover repairs and services are completed and on schedule Preventative Maintenance: Maintain accurate records for preventative maintenance-building mechanicals, service requests, and apartment turn-over status and have full knowledge regarding contracts and suppliers their services, and goods. Building Codes: Stay current on all applicable building codes and safety standards Trash: Maintain trash areas. OSHA: Knowledge regarding water and gas meter cut-offs, all apartment and fixture cut-offs, and sewer clean-outs. Operate within OSHA standards and company safety policies and procedures at all times. Emergency Response: Respond to emergency calls according to the company's policy on after-hours emergency calls Snow Removal: Assist in the proper clearing of snow during a snow event Additional Duties: Perform other duties as outlined in the job description. Desired Skills: Independence: Able to work in a challenging environment with minimal direction. Problem-solving: Solution-based thinking skills are highly valued. Organizational Skills: Ability to work independently, organize tasks, manage time, and prioritize projects. Communication: Excellent verbal and written communication skills Customer Service: great customer service skills are needed. Requirements: Experience: Five+ years of residential multifamily property management/apartment maintenance. Education: High School Diploma or equivalent Skill: Plumbing, electrical, carpentry, appliance maintenance, masonry, HVAC, and boilers License: Valid driver's license Knowledge: Plumbing, electrical, carpentry, appliance maintenance, and boilers Computer Skills: Proficient In Microsoft Office (Word, Excel, Outlook). Certification: Fire Safety and Boiler License Tools: Possession of basic tools needed to perform routine maintenance tasks. Physical Requirements: Physical aspects of the job may require heavy lifting, bending, kneeling, stooping, climbing, balancing, and carrying About Us: For fifty years, MMS Group and its affiliates (Arco Management and TUC Management) have been dedicated to quality property management. Our growing portfolio exceeds 40,000 residential units and includes affordable housing cooperatives, subsidized rental properties, supportive housing, and conventional apartment buildings. Our clients include progressive building owners, governmental agencies, real estate entrepreneurs, financiers, not-for-profit organizations, and cooperative and condominium boards. While each community and client are unique, each share our singular commitment to excellence. Why join our Team? We invite you to join our growing team of dedicated professionals in a high-tech environment. We offer competitive salaries, benefits, and opportunities for growth and advancement through continuous training and education programs. Contact us today to see how you can achieve your MMS Edge. Perks and Benefits: MMS Group believes in a healthy work-life balance. Keeping our employees in mind, here is a list of a few benefits we offer: On-site rent-free unit Paid Holidays: 12 paid holidays per year. Paid Time-Off: Up to 2 weeks PTO in the first year, increasing with tenure. Healthcare Plans: Comprehensive Medical, Dental, and Vision plans are available after 60 days of employment. Health Reimbursement Account: Up to $3K per calendar year. Life Insurance: Company-paid life insurance. Retirement Savings: Company-matched 401(k) retirement savings plan. Certifications and Licensing: Company-paid certifications and licensing. And much more! Are you the person we’re looking for? Apply now. Visit us at www.mmsgroup.com for more details! Equal Opportunity Employer

Job DescriptionAbout Jericho Project Jericho Project is a nationally recognized nonprofit that has been working to end homelessness at its roots since 1983. What began as a Manhattan soup kitchen has grown into a citywide organization serving nearly 3,000 New Yorkers each year—including over 700 veterans, as well as young adults and families, many of whom identify as LGBTQ+. Jericho provides more than 600 units of supportive housing through seven permanent residences in the Bronx and Harlem, along with scattered-site apartments throughout New York City. Our housing-first model is paired with wraparound services delivered by skilled case managers, licensed mental health clinicians, and workforce development specialists. Together, these services support our four pillars of stability: housing, employment, wellness, and family. In 2024, Jericho facilitated over 570 housing placements, helped secure nearly 275 job placements, and delivered over 750 therapy sessions through our in-house Jericho Therapy Program. As we move toward expanding our reach by an additional 2,000 units of housing, we remain committed to helping individuals and families build lasting independence and well-being—one person, one home, and one community at a time. About the Position The Jericho Project Case Manager will be responsible for providing residential and long term support services to homeless and at-risk adults transitioning into permanent housing. The Case Manager will carry a caseload of approximately 20 to 25 formerly homeless and/or low income individuals. Case Manager will be required to have frequent contact with tenants, weekly and/or monthly face-to-face meetings, telephone conversations, and aftercare contacts. Frequent electronic exchanges with colleagues is expected. Position: Case Manager Location: Anthony Ave (Bronx) Reports To: Assistant Program Director Status: Non-Exempt Compensation: $53,000.00 to $55,000.00 annualized Responsibilities: ⮚ Provide direct case management services (on-site and in the field). Case management services will include but not limited to mental health and substance use assessments, developing and updating service plans, assistance with obtaining public assistance, Social Security benefits/entitlements and other publicly available resources that may be beneficial to the tenant. ⮚ Using a person centered approach, provide case management services and assessments rooted in evidence based models such as Motivational Interviewing, Critical Time Intervention and Harm Reduction. ⮚ Utilize electronic health record. Maintain accurate and up-to-date tenant files/charts. ⮚ Coordinate and document clinical case management and psychosocial services while also documenting the overall effectiveness of the case management services provided. Case Managers will develop an Individual Service Plan and review the plan periodically to document process toward goals. ⮚ Serve as a liaison between tenant and community providers. ⮚ Facilitate groups with a focus on life skills, education and support, relapse prevention and mental health counseling. ⮚ Complete referrals to medical, mental health, and other outside providers. ⮚ Collaborate with Workforce Opportunities Staff to assist tenant in developing employment related goals, where applicable. ⮚ Ensure overall compliance with organizational and funder regulations. Adhere to documentation requirements as assigned by leadership and funder regulation/standard. ⮚ Coordinate aftercare services and follow-up contacts for post-discharge updates. ⮚ Conduct outreach and engagement including apartment visits and inspections. ⮚ Participate in community development efforts such as Community Meetings and supporting the residence in establishing partnerships with other providers in the community. ⮚ Work with Property Management staff to assist tenant to meet terms of their lease including timely payment of rent and avoidance of any nuisance behaviors. Mediate landlord-tenant disputes that threaten housing stability. ⮚ Utilize trauma informed interventions and culturally responsive engagement techniques to assist tenants with overcoming barriers to housing stability. ⮚ Participate in community initiatives to fulfil Jericho Project’s mission to end homelessness ⮚ Provide crisis intervention as needed. ⮚ Provide all services in a manner that respects cultural differences amongst tenants. ⮚ Carry out other duties as assigned by leadership. Requirements: ⮚ A Bachelor’s degree in human services or related field. ⮚ Must possess strong organizational, writing, communication, and computer skills. ⮚ Some relevant experience working with low-income or homeless populations. ⮚ Fluent in Spanish is strongly preferred. ⮚ Candidates must be self-starters with the skills and energy to work within the community. ⮚ Case Manager is regularly required to, type, use hands and fingers, reach with hands and arm. The Case Manager is regularly required to walk, stoop, and kneel. The Case Manager is often required to spend up to six (6) hours sitting at a desk during a normal eight (8) hour shift. Occasionally the Case Manager is required to lift items less than 5 pounds. The Case Manager is regularly required to move throughout the facility while carrying out job duties. The schedule for this position is Tuesday - Saturday. ADA Specifications: This position requires the ability to lift up to 50 lbs. Ability to travel to various sites. One must possess the ability to speak, hear, see, and write as well as the ability to use a computer and related software programs. Local and/or national travel required and may require some longer weekday/weekend commitments to accomplish related business projects or meet deliverables. EQUAL OPPORTUNITY EMPLOYER We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel welcome and valued. We believe that diversity and inclusion are essential to our success. DISCLAIMER This job description is intended to provide a general overview of the position and its essential functions. It is not intended to be an exhaustive list of all the duties and responsibilities that may be assigned to the staff member. The specific duties and responsibilities of the position may change from time to time, as determined by the needs of the organization. The staff member must be able to perform the essential functions of the position satisfactorily, with or without reasonable accommodation. Reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Powered by JazzHR toKRTZn0it

Job Description Genuine Property Services is a New York City-based property management firm focused on residential and multi-use developments. We bring special expertise to the areas of financial management, facility operations and regulatory compliance. We have built our growing portfolio around integrity, expertise and innovation. Centered on these core values, our mission is to deliver best-in-class property management services that enable our clients, residents and communities to flourish. At Genuine Property Services, we are firmly committed to investing in talent, and recognize that cultivating dedicated and satisfied employees is essential to delivering exceptional services. We offer competitive salaries and an attractive benefits package. GENERAL MANAGER POSITION RESPONSIBILITIES · Provides direction, supervision, and guidance to the Community Managers, Assistant Community Managers, Resident Managers, administrative staff while maintaining a team spirited and solutions-oriented environment. · Works closely with Asset Management in establishing and implementing portfolio-level policies and procedures. · Directs all policies and procedures related to the leasing department; ensure that all codes and regulations are met (including LIHTC, Section 8, DHCR); follow up on vacancies and renewals, make recommendations and come up with solutions regarding turns, pricing and overall lease span. · Performs frequent property physical inspections to ensure property management policies and procedures are being performed and conditions meet company expectations. · Actively monitors collections and arrears, work with onsite team as well as in-house attorney on solutions to effectively reduce accounts receivables. · Prepares monthly accruals, reclasses, and monthly budget variance report. · Prepares yearly operating budgets by working closely with Asset Management, Community Managers and Maintenance Managers on income, expense and CapEx schedules and forecasts. · Monitors expenses and apply cost controls. · Responsible for organizing bid walks and leveling bids as well as preparing standard contract agreements. · Interacts with tenants to promote goodwill and to be fully aware of any problems. Ensure customer service is attained at highest possible level. · Monitors property level work order volume and turnaround to optimize maintenance staff efficiencies as well as evaluate overall property conditions. · Reports on HPD and DOB violation curing progress periodically. · Recruits, hires, trains, and develops the very best team members to support current objectives and future growth of the organization. · Participates with the Vice President and Developers in determining the most effective means of implementing full management services for new assets. · Professionally represents the company and participates in industry associations. · Demonstrate respect and regard for the dignity of all residents, families, visitors, vendors, and fellow employees to ensure a professional, responsible, and courteous environment · Responsible for ensuring all properties comply with Affirmative Fair Housing regulations and Equal Employment Opportunity/ Affirmative Action policies to include federal, state, and local governing agency requirements. · Availability and accountability when it comes to building emergencies, ownership/partner requests and special projects with sensitive deadlines. JOB REQUIREMENTS · 10+ years of experience with increasing responsibility · Bachelor's degree; Master’s Degree a plus · Proven track record in managing 2,000+ unit portfolios of multifamily real estate · Must have experience with property management in New York City · Strong leadership and team building skills · Effective oral and written communication skills · Must be highly credible and trustworthy · Yardi experience is strongly preferred · CPM, a plus Genuine is an equal opportunity employer. Genuine does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, or other applicable legally protected characteristics. We celebrate diversity and are committed to creating an inclusive environment for all employees. \nCompany Description Genuine Property Services is a New York City-based property management firm focused on residential and multi-use developments. We bring special expertise to the areas of financial management, facility operations and regulatory compliance. We have built our growing portfolio around integrity, expertise and innovation. Centered on these core values, our mission is to deliver best-in-class property management services that enable our clients, residents and communities to flourish. At Genuine Property Services, we are firmly committed to investing in talent, and recognize that cultivating dedicated and satisfied employees is essential to delivering exceptional services. We offer competitive salaries and an attractive benefits package. Genuine is an equal opportunity employer. Genuine does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, or other applicable legally protected characteristics. We celebrate diversity and are committed to creating an inclusive environment for all employees. Genuine Property Services is a New York City-based property management firm focused on residential and multi-use developments. We bring special expertise to the areas of financial management, facility operations and regulatory compliance. We have built our growing portfolio around integrity, expertise and innovation. Centered on these core values, our mission is to deliver best-in-class property management services that enable our clients, residents and communities to flourish.\r\n\r\nAt Genuine Property Services, we are firmly committed to investing in talent, and recognize that cultivating dedicated and satisfied employees is essential to delivering exceptional services. We offer competitive salaries and an attractive benefits package. \r\n\r\nGenuine is an equal opportunity employer. Genuine does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, or other applicable legally protected characteristics. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job DescriptionEFY Sales, LLC – Assistant Project Manager (Kitchen & Bath Cabinetry) EFY Sales is a dynamic, NYC-based, WBE-certified supplier of kitchen & bath cabinetry, custom casework, bath accessories, and specialty items serving GCs, developers, landlords, property managers, and government agencies. Role Summary: The Assistant Project Manager (APM) supports the project management team with ordering, scheduling, and budget tracking to ensure projects meet EFY’s standards and client expectations in a fast-paced, detail-driven environment. Must-Haves: • 3+ years of direct kitchen & bath cabinetry, millwork, or case goods experience., • Candidates without this experience will not be considered., • Regular access to NYC-area job sites and our Midtown office., • Immediate availability for the right candidate. Strong Plus: • NYC multifamily experience, especially affordable housing / market-rate residential., • Experience coordinating installations, field conditions, and subcontractors., • Familiarity with cabinet shop drawings, takeoffs, lead times, and procurement., • Experience working directly with GCs, architects, supers, and developers. Key Responsibilities: • Assist EFY’s project management team with administrative and project support tasks., • Collaborate with architects, client PMs, and site supers., • Help select subcontractors and delegate scopes., • Track/report progress, costs, and schedules; prepare budgets, takeoffs, estimates, and timetables., • Drive timely resolution of delays/issues., • Ensure compliance with safety standards, codes, and contract requirements., • Partner with leadership to improve processes and outcomes., • Build and maintain professional, peer-to-peer client relationships., • Support cross-department strategic initiatives. Skills & Competencies: • (Ideally) direct K&B cabinet industry knowledge and construction coordination experience., • Strong organization, follow-through, and attention to detail., • Clear written/verbal communication; professional client/vendor interface., • Ability to manage multiple active projects and deadlines., • Proactive, positive, solutions-oriented mindset., • Familiarity with NYC multifamily (affordable & market-rate) is a plus. Education & Experience: • 3+ years in project management, estimating, or coordination—ideally within kitchen & bath cabinetry., • Bachelor’s in Construction Management or a related field preferred.

Job DescriptionDescription: JOB DESCRIPTION Position: Local Store Marketing Manager Location: New York, NY – Mercado Little Spain Reports To: Senior Director, Local Store Marketing Salary: $85-95k + benefits About Mercado Little Spain Located in the heart of Hudson Yards, Mercado Little Spain is a first-of-its-kind Spanish food hall and culinary destination created by Chef José Andrés and brothers Ferran and Albert Adrià. Inspired by the vibrant markets of Spain, Mercado Little Spain brings together restaurants, bars, retail, cultural programming, and immersive culinary experiences under one roof. Mercado Little Spain celebrates the diversity of Spanish cuisine, culture, and hospitality while serving as a gathering place for New Yorkers and visitors from around the world. Position Summary José Andrés Group is seeking a strategic, creative, and highly collaborative Local Store Marketing Manager to lead marketing efforts for Mercado Little Spain in New York City. Reporting to the Senior Director of Local Store Marketing, this individual will be responsible for driving awareness, guest engagement, traffic, event attendance, and revenue through integrated marketing initiatives, community partnerships, local outreach, and experiential programming. This role serves as the dedicated marketing lead for Mercado Little Spain, partnering closely with Operations, Events, PR, Creative, Retail, and Sales teams to elevate the property's position as one of New York City's premier culinary and cultural destinations. The ideal candidate understands the New York hospitality landscape, possesses strong community-building skills, and thrives in fast-paced environments where creativity, execution, and relationship-building are equally important. Key Responsibilities Local Marketing & Community Engagement • Serve as the dedicated marketing lead for Mercado Little Spain, driving local awareness and engagement across restaurants, bars, retail, events, and cultural programming., • Develop and maintain relationships with local media, influencers, concierges, tourism partners, neighborhood organizations, cultural institutions, luxury residential properties, and business communities., • Identify and execute strategic partnerships that increase visitation, awareness, and guest acquisition., • Establish Mercado Little Spain as a leading culinary, cultural, and experiential destination within New York City., • Maintain a strong pulse on the NYC hospitality, tourism, food, retail, and cultural landscape to identify emerging opportunities and trends., • Regularly spend time on property engaging with guests, operators, and partners to better understand audience behavior and business opportunities. Marketing Strategy & Campaign Management • Lead the development and execution of integrated marketing campaigns supporting seasonal programming, restaurant promotions, retail initiatives, cultural events, and business priorities., • Collaborate closely with José Andrés Group's centralized marketing team to align social media, email marketing, content creation, paid media, and storytelling efforts., • Manage relationships with external agencies and partners including PR, creative, media, influencer, and content production agencies., • Ensure all marketing initiatives align with Mercado Little Spain's brand identity and José Andrés Group standards., • Oversee campaign calendars, timelines, approvals, and stakeholder communication., • Support and creatively direct photo shoots, video shoots, and content creation efforts. Events, Partnerships & Revenue Growth • Partner closely with Events, Sales, and Operations teams to support private dining, large-scale events, ticketed experiences, cultural programming, and retail initiatives., • Develop marketing strategies that support revenue growth across restaurants, retail, events, and experiential offerings., • Collaborate on signature activations, chef collaborations, festivals, brand partnerships, and cultural celebrations., • Support influencer visits, media experiences, VIP hosting opportunities, and strategic partnership activations., • Help drive awareness of Mercado Little Spain's event spaces and private dining capabilities. Digital & Performance Marketing • Monitor performance across digital marketing channels, including social media, email marketing, paid media, web traffic, and promotional campaigns., • Analyze campaign performance and leverage insights to optimize future initiatives., • Ensure digital content reflects the energy, authenticity, and cultural relevance of the Mercado Little Spain brand., • Stay current on emerging digital platforms, hospitality marketing trends, and consumer behavior. Cross-Functional Leadership & Operations • Serve as the primary liaison between Marketing, Operations, Events, Retail, and external partners., • Support menu launches, retail product promotions, guest experience initiatives, and storytelling opportunities., • Manage local marketing budgets, vendor relationships, invoices, and reporting., • Ensure seamless communication and execution across multiple stakeholders and departments. In Return, We Offer You • Competitive base salary and performance-based bonus opportunities, • Comprehensive health & wellness benefits, • Retirement savings plans, • Employee dining and partner discounts, • Professional growth within an award-winning, values-driven hospitality group Equal Opportunity Employer José Andrés Group is an Equal Opportunity Employer and participates in the federal E-Verify Program. Requirements: Qualifications • 5–7+ years of experience in hospitality, restaurant, retail, lifestyle, tourism, experiential, entertainment, or cultural marketing., • Strong understanding of the New York City hospitality, tourism, food, retail, and cultural landscape., • Proven success developing and executing integrated marketing campaigns, events, partnerships, and community engagement initiatives., • Experience managing external agencies across PR, paid media, content creation, influencer marketing, and creative services., • Experience supporting destination venues, food halls, hotels, entertainment venues, cultural institutions, or multi-concept hospitality businesses strongly preferred., • Existing relationships within New York media, hospitality, tourism, influencer, and cultural communities highly preferred., • Exceptional communication, relationship-building, and project management skills., • Strong organizational skills with the ability to manage multiple priorities simultaneously., • Highly collaborative, entrepreneurial, and solutions-oriented., • Comfortable working evenings, weekends, and special events as business needs require.

Job Description JOB TITLE: Senior Program Manager, Mortgage Loan Originator & Underwriter DEPARTMENT: Lending REPORTS TO: Deputy Director of Originations, Processing and Underwriting FLSA: Exempt SALARY RANGES: $68,000 - $93,000 About the Center Founded in 2008, the Center for New York City Neighborhoods, Inc. (the “Center”) is a not-for-profit that promotes and protects affordable homeownership so that all New Yorkers can build strong, thriving communities. With more than 18 years of experience, the Center's work spans direct services, network coordination, and systems-level intervention. It coordinates a citywide network of housing counseling and legal services providers, operates a statewide Homeowner Hub call center, and co-administers approximately $40 million annually in state funding that supports homeowner services statewide. The Center’s mission-driven CDFI, Sustainable Neighborhoods, lends approximately $7 million annually and holds approximately $100 million in net assets as of December 2025. The Center’s work is grounded in collaboration with community-based partners, public agencies, philanthropy, and national leaders in heirs’ property and housing preservation. Through these partnerships, the Center continues to develop scalable, practical solutions that preserve homeownership, stabilize communities, and expand access to economic opportunity. Position Summary The Center is seeking a Senior Program Manager, Mortgage Loan Originator & Underwriter to join a team dedicated to helping middle- and working-class homeowners sustain affordable homeownership throughout New York State. This position provides mortgage lending expertise across loan origination, underwriting, compliance, pipeline management, and closing coordination for residential loan programs serving low- and moderate-income homeowners. Blending the responsibilities of a Loan Originator and Underwriter, the Senior Program Manager will evaluate borrower eligibility and creditworthiness, structure and underwrite loans, and ensure files are complete, accurate, and compliant with applicable program, investor, and regulatory requirements. The position will also support efficient loan delivery, production goals, and the Center’s broader program objectives. This is a full-time, exempt position. We operate under a hybrid office model, requiring staff to work a minimum of two days per week on site to support collaboration, connection, and impact. Candidates must be able to meet these in-office expectations. Responsibilities include but are not limited to: • Loan Origination & Borrower Qualification, • Conduct borrower intake, review financial documentation, assess financing needs and eligibility, and guide applicants through affordable lending programs, including home repair, down payment assistance, climate resiliency, foreclosure prevention, and heirs property stabilization., • Assist borrowers, including those with complex financial circumstances or hardship scenarios, in understanding loan options, documentation requirements, and next steps while ensuring complete and accurate applications., • Manage an active pipeline and maintain timely communication with borrowers, housing counselors, advocates, and referral partners throughout the loan process., • Mortgage Underwriting & Credit Analysis, • Perform manual underwriting of residential mortgage loans, evaluating income, assets, liabilities, credit, collateral, and compensating factors in accordance with CDFI credit policies, and applicable government and nonprofit program requirements., • Review required loan documentation, including applications, credit reports, tax returns, appraisals, title, and insurance, to assess creditworthiness and overall loan risk., • Render and document underwriting decisions, conditions, exceptions, and compensating factors, and monitor conditions through resolution and closing readiness., • Perform borrower and advocate outreach and follow-up as needed., • Compliance & Quality Control, • Ensure loan files comply with applicable federal, state, investor, and program requirements, including RESPA/TRID/REG Z., • Ensure SLAs are monitored and adhered to., • Support quality-control reviews and internal and external audits, maintaining appropriate documentation of exceptions and corrective actions., • Review files for completeness, accuracy, disclosure timing, documentation consistency, and data integrity, identifying and resolving deficiencies that may affect loan eligibility or closing., • Pipeline Management & Cross-Functional Coordination, • Manage loans from intake through underwriting and closing readiness, proactively addressing conditions, documentation gaps, and other issues to ensure timely progression., • Collaborate closely with internal teams, including processors and closers, and external partners to resolve loan issues, optimize loan structuring, and achieve service-level and production goals., • Systems & Reporting, • Maintain complete and accurate borrower, loan, and pipeline data across Byte or comparable Loan Origination System (LOS), CRM, compliance, and program systems., • Monitor pipeline activity and maintain accurate reporting to support management oversight, departmental KPIs, production targets, and regulatory requirements. Skills & Qualifications • Ability to read, understand, and interpret mortgage loan documents, • Ability to work independently and also as part of a team, • Ability to understand real estate finance and mortgage terminology, • Advanced analytical skills, • Ability to communicate succinctly, clearly, and effectively, tailoring communication based on audience, • Moderate PC skills, including Google Suite and Microsoft Office software, • Passionate about promoting affordable homeownership, thriving and equitable New York neighborhoods, • Able to coordinate, organize, prioritize, and execute multiple responsibilities in a fast-paced setting, • Familiarity with Byte or comparable Loan Origination Software and Salesforce, • Mortgage Loan Originator (NMLS) license, • Federal law requires new licensed MLO’s to complete at least 20 hours of education approved by the NMLS, including instruction on federal mortgage-related laws, ethics (including fraud, consumer protection, and fair lending), and lending standards for nontraditional mortgage products., • Licensed MLO’s must comply with all relevant state and federal regulatory requirements, stay informed of changes in the mortgage industry to provide accurate advice and information to applicants, secure records of all mortgage transactions in the Loan Operating System (LOS) , and timely upload all documentation. Values • Demonstrate Ownership by showing initiative, active problem solving, being solution oriented, acting conscientiously, and putting team results above individual accomplishments, • Demonstrate Growth Mindset through resilience, humility, engaging in expansive thinking, and showing curiosity and openness to learning, • Work Collaboratively by demonstrating the ability to work in teams, exhibiting emotional intelligence, and having positive energy Salary We offer a competitive salary and a comprehensive benefits package. Application To apply for this position, please submit your cover letter with salary requirements and resume through our website. Only those candidates selected for an interview will be contacted. Applicant review will continue until the position is filled. The Center strongly encourages Section 3 residents to participate in this hiring effort. Information to determine if you are a Section 3 resident can be obtained by contacting careers@cnycn.org. Persons requiring reasonable accommodation to participate in this hiring effort are requested to contact: careers@cnycn.org. We thank you for your interest in career opportunities with the Center for NYC Neighborhoods. The Center for NYC Neighborhoods is an equal opportunity employer. We recruit, hire, up

Job DescriptionPosition SummaryNatural Wireless, a leading provider of ultra-fast, building-wide Internet services, is seeking a high-energy, hands-on Sales Manager – Residential Properties. This individual will lead sales growth across the residential real estate sector, managing a small but expanding team and directly engaging with real estate developers, owners, and property managers to drive adoption of our fiber-speed Internet solutions. The ideal candidate has a strong track record in B2B telecommunications sales, thrives in an entrepreneurial setting, and excels at building relationships and leading teams in high-growth environments.Key Responsibilities • Lead, mentor, and coach a geographically distributed sales team., • Identify, target, and engage multifamily building owners, property managers, and real estate developers to support market expansion., • Conduct strategic outreach through email campaigns, phone calls, and in-person meetings., • Develop and maintain strong, professional relationships with key stakeholders in the real estate sector., • Build and nurture long-term business relationships that result in new service installations and renewals., • Manage a robust pipeline of qualified sales opportunities and consistently exceed sales targets., • Collaborate cross-functionally with engineering, marketing, and operations teams to ensure seamless service deployment and client satisfaction., • Participate in industry events, trade shows, and networking functions to promote the brand and generate new leads.Qualifications, • Minimum 5 years of experience in telecommunications or technology sales, with proven success in prospecting, deal negotiation, and closing., • Demonstrated leadership and motivational skills, including prior experience hiring, training, and managing a sales team., • Exceptional communication, presentation, and interpersonal abilities., • Resilience and persistence — comfortable with high volumes of outreach and rejection cycles., • Experience working directly with real estate executives, property managers, and development firms., • Ability to work in a fast-paced, entrepreneurial environment and manage multiple priorities., • Strong organizational and CRM management skills.Compensation and Benefits, • Base Salary: $90,000 per year, • Commission: Uncapped performance-based commission structure, • Paid Vacation and PTO, • Medical Insurance, • 401(k) with Company Match, • Employee Stock Option ProgramAdditional DetailsEmployment Type: Full-Time Location: New York / New Jersey Metropolitan Area (On-Site) Powered by JazzHR LeVVCtcf5K

Job Description NeuSpark PDS is currently seeking Assistant Managers for our residential sites located in Bay Ridge, Canarsie, Flatbush, and Red Hook. Introduction to Company: NeuSpark PDS provides person-centered, community-based supports for individuals with developmental disabilities. Through a range of residential, day, and community services, we empower people to lead meaningful, self-directed lives with dignity and purpose. Our programs are built around each person’s unique strengths, goals, and needs promoting independence, inclusion, and active participation in community life. NeuSpark PDS’s supports foster choice, connection, and personal growth, while also addressing physical and medical needs with care and respect. At NeuSpark PDS, we don’t just support individuals, we amplify their voices, celebrate their potential, and help spark brighter futures. Essential Functions: • Work in partnership with the people we support to ensure that the rights, health, safety and personal outcomes of the people living in the residence are being supported at all times, • Advocate with people we support in a variety of situations, • Work with the people we support to teach them new life skills, • Assist the people we support to overcome barriers and challenges to establish and maintain a network of relationships and valued social roles, • Supervise, train, evaluate, and observe assigned Direct Support Professionals (DSP), • Ensure that all required documentation is completed appropriately and in a timely manner, • Prevent, recognize, and report abuse toward the people we support, • Provide ongoing protective oversight to individuals living in the residence, • Oversee and perform day-to-day administrative functions within the Residential program relative to implementation of NeuSpark PDS' policies and procedures as set forth by OPWDD., • Coordinates and facilitates all monthly staff meetings., • Initiate and follow through on the hiring process of all new residential staff as identified through NeuSpark PDS., • Attend all program surveys and in conjunction with the Resident Manager, follow through on program audit written plan of corrective action., • Works with Human Resources, Fiscal Department, Operations, Developmental and Facilities Maintenance to ensure staffing, equipment, materials and supplies are appropriate and sufficient to guarantee the therapeutic and well-being of the individuals., • Implement and ensures applicable laws, regulations, policies and procedures are made available to all staff., • Ensures all staff training is done in a timely manner– while also conducting workshops/trainings on a monthly basis or as needed., • Enforces progressive discipline based on NeuSpark PDS' policies and procedures for all residential staff., • Oversees adequate implementation of the Individuals’ Habilitation plans, behavioral services and all health care needs., • Providing oversight and monitoring of all financial resources., • Read and monitor communication log., • Daily monitoring, review and submission of billing documentation, • Organize and monitor medical needs including medication administration, • Managing Incidents while adhering to OPWDD 624 regulations, • Able to perform simple functions on the computer, • Ability to physically assist individuals (possible lifting involved) in an emergency or as needed, • Ensures physical plan complies with OPWDD standards through bi-weekly checks and reviews of monthly report submitted to the Resident Manager., • Fulfills on-call responsibility and cover DSP responsibilities., • Additional responsibilities as deemed necessary and appropriate by the Residence Manager Duties and Responsibilities: • Maintain ongoing communication and always communicate in a respectful manner with all people including the people we support, supervisors, other valued team members, and members of the community, • Provide emergency coverage and cover DSP responsibilities as needed, • Coordinate, support, attend and participate in all required events/ meetings/ reviews/ committees as required, • Maintain the confidentiality of any information relating to individuals and employees of, • the organization., • Ensure that the residence, including the external property, is clean, safe and attractive at all times, • Complete all required trainings and stay in compliance, • Other duties as assigned Education, Work Experience, and Competencies: • 18 Years of age or older, • High School Diploma or equivalent, • Minimum 2 years of experience working with individuals with disabilities in OPWDD setting, • Valid NYS Driver’s License and satisfy criteria to be a driver for PDS, • Demonstrated ability to work in a team environment with flexibility, keeping others informed and anticipating needs is essential, • Must be efficient, well organized, and have excellent communication skills Physical Demands: • Employee is required to sit, walk and stand for prolonged period of time (at least 8 hours), • Employee is required to effectively communicate both verbally and in writing, • Employee is required to operate standard office equipment such as computers, phones, photocopiers, fax and filing cabinets, • Employee is required to reach with hands and arms, • Employee is required to bend, stoop, kneel, crouch or stand on a stool as needed, • Employee is required to be able occasionally lift up to 25 pounds at a time NeuSpark PDS offers comprehensive benefits coverage, including medical, dental, vision, life, and disability insurance. Additional benefits include transit, parking, health and dependent care flexible spending accounts and a 403(b) plan. Generous PTO policy includes vacation, sick and personal leave time, as well as 13 paid holidays. NeuSpark PDS is committed to fostering a welcoming, inclusive, and respectful environment for our employees, contractors, and the diverse individuals and families we serve. We value diversity in our workplace because teams are stronger when people bring different perspectives and experiences. NeuSpark PDS does not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, or any other protected characteristic under applicable law. All employees and contractors are responsible for maintaining a culture free from discrimination and harassment by treating others with empathy, kindness, and respect.

Job DescriptionBeware of Recruitment Fraud: We are committed to protecting job seekers from recruitment fraud. Please be aware that all official communication regarding opportunities with our firm will come exclusively from an email address ending in @RoseNYC.com. We will never request payment, financial information, or sensitive personal documentation during the application process, and we will never extend a job offer without first conducting a formal in-person interview. If you receive a message that appears suspicious or does not originate from this domain, please mark it as spam or phishing and report it to us directly at recruiting@rosenyc.com. Overview Rose Associates is a recognized market leader in multifamily and mixed-use real estate. Based in New York City, we own, develop and operate leading properties in urban markets from Philadelphia to Boston and across all residential asset classes, including market, regulated, workforce and affordable housing. Our dynamic services platform spans development, construction, property and asset management, leasing, marketing and accounting/financial operations. We partner with private owners and institutional investors globally to develop and operate some of the most iconic assets in our markets. We rely on technology and the deep expertise of our team to consistently outperform the market in the operation of more than 30,000 units across some 250 properties in the most challenging housing markets in the country. For the past three years, Rose has been the top-rated manager for resident satisfaction in the United States on the Kingsley Surveys platform (peer group of firms with 10-30,000 units being surveyed). Established in 1925, Rose Associates possesses a century of real estate expertise and an impeccable reputation for excellence and integrity. Today a woman-owned business led by CEO Amy Rose, we are committed to a corporate culture of belonging and inclusion that is widely admired in the industry. As we expand across the Northeast, Rose is providing opportunity for our team members to grow their careers in an environment of respect and support. Join us on the forefront of innovation and growth – Rose Associates is where excitement meets opportunity! Come on this exciting journey with us as we seek an experienced General Manager that will take charge of cultivating vibrant connections with residents, owners, and the internal team to ensure seamless property operations. In conjunction with various stakeholders and utilizing your expertise, it will be your mission to achieve the property's goals and objectives as outlined by upper management and ownership. You will be tasked with not only optimizing occupancy and profits but also elevating the property's reputation and market value to new heights. Essential Job Functions • Interact with property owners, upper management, internal team members, and business partners in an accurate and timely manner to maximize client satisfaction, ensure project completion, and stay apprised of day-to-day property operations., • Interface with residents to punctually address their concerns., • Work in conjunction with internal departments such as compliance, leasing, and accounting, which includes examining all lease packages for current and potential residents., • Provide direction, set goals and objectives, and manage scheduling for Resident Managers, office, building, and leasing staff while fostering a positive and collaborative work environment., • Recruit, train, and lead a cohesive team to ensure efficient property operations., • Ensure compliance and communication of policies and procedures for residents and internal team members to exceed survey, audit, review, and inspection expectations., • Perform regular property inspections to identify maintenance issues, in addition to overseeing maintenance of all building operations and systems, coordinating preventive maintenance work, identify and coordinate vendors for building repairs, construction, and capital improvements in partnership with the Resident Manager., • Oversee ongoing construction for new buildings., • Negotiate service contracts and ensure compliance with contractual obligations., • Must be available after-hours for emergencies, coordination of resources and implementation of corrective action., • Ensure appropriate insurance requirements are in place, and report liability and property incidents to upper management and submit necessary paperwork., • Participate in the preparation of and adhere to operating budgets and forecasts, prepare Monthly Variance Reports, Utility Consumption Reports, and other required reports., • Analyze patterns of income and expenses, providing recommendations to upper management. Implement strategies for enhancing financial performance wherever feasible., • Process invoices through the AP system and manage vendor payments., • Build positive relationships with residents, addressing concerns and implement resident retention initiatives and community engagement programs ensuring a high level of satisfaction., • Must be present on-site and be able to move throughout the building to address building related matters, including exceptional communication skills to meet with tenants, staff, vendors and visitors., • Ability to ascend and descend stairs and be comfortable with exposure to varying environmental climates and circumstances., • Position may be required to perform duties outside their normal responsibilities as needed. Qualifications • Bachelor’s degree in business, marketing, real estate, or finance or equivalent experience., • A minimum of 10 years of multifamily residential and condo management experience., • Proficiency in navigating computers and property management software, to include Microsoft Office include iLuvLeasing, On-Site, Elise AI, RentCafe and Yardi., • Technical knowledge of building operations and maintenance., • Understanding of marketing trends, budgeting and reporting, including strong financial skills with knowledge of GAAP., • Valid NYS real estate license or ability to obtain one within the first 120 days of employment. All active license holders must register their license with Rose Associates upon hire., • Work authorization (required), • Must be available to work weekends (Saturdays and Sundays) as neededIn addition to base compensation, significant incentive pay and full benefits packages are available. Annual salary range - $180,000 - $200,000 Powered by JazzHR 6gpFYo0aqm

Job DescriptionAssistant Residence Manager (ARM)Minimum Qualifications Education: High School Diploma or GED required; Bachelor’s or Associate’s in Human Services may substitute for up to 2 years of general experience. Experience: 3 years of experience providing direct services to people with IDD, including supervisory experience. Certifications/Licenses: AMAP, SCIP-R, CPR/First Aid required. Clean, valid NYS Driver’s License. Work Eligibility: Must be authorized to work in the U.S. Work Location Requirement: Onsite position. Compensation Salary Range: Minimum: $ Maximum: $ What We Offer • Comprehensive Health Benefits: Medical (HSA), Dental and Vision plans, • 403(b) Retirement Savings Plan with employer match, • Generous Paid Time Off: Vacation, Personal, Sick, Mental Health Days and 12 paid holidays, • Employee Wellness Programs: Employee Assistance Program and mental health resources, • Learning & Development Opportunities: Educational Leave and Tuition Assistance, Training and Career Development Tracks, • Additional Perks: Commuter Benefits, recognition programs, discount programs, flexible spending plans, voluntary benefits including pet insurance, identity theft insurance, legal plans, and voluntary ancillary benefits About the Role The Assistant Residence Manager supports the Residence Manager in supervising staff, overseeing clinical and residential services, ensuring regulatory compliance, and maintaining a safe and supportive environment for residents. This role assists with staff training, crisis intervention oversight, quality assurance, and coordination with clinical teams. Primary Responsibilities • Assist in providing clinical services based on treatment plans developed by the Interdisciplinary Treatment Team (ITT)., • Provide clinical oversight of treatment plan implementation and assign staff responsibilities., • Observe delivery of services, evaluate progress, recommend modifications, and review staff interventions., • Ensure staff collect necessary medical, psychological, and social information for service planning., • Review case records for accuracy, completeness, and regulatory compliance., • Inform staff on available clinical services, community resources, and recreational activities., • Review crisis interventions and ensure staff follow appropriate protocols., • Ensure timely reporting of serious incidents, allegations of abuse, or sensitive situations., • Assist in supervising personnel, creating schedules, managing time clock edits, and evaluating staff performance., • Ensure staff attend required trainings and provide on-site instruction as needed., • Support employee morale, address harassment concerns, and facilitate staff meetings., • Oversee administrative recordkeeping, equipment maintenance, office supply management, and visitor reception., • Ensure compliance with health and safety standards and maintain a clean, safe residential environment., • Initiate repair requests and conduct safety drills and inspections., • Maintain accountability for ICL property, including vehicles, equipment, and supplies., • Assist with quality assurance processes and preparation for regulatory audits., • Promote resident and family involvement in treatment and residence activities., • Support positive community relations and collaboration with community organizations., • Perform additional tasks including facility maintenance coordination and other duties as assigned.

Job Description PRIMARY FUNCTION/PURPOSE: The Director of Building Operations assist in maintaining an efficient and satisfactory living and work environment by overseeing all day-to-day operations of Single Adult shelter location. This shelter is located in New York, NY. PRIMARY RESPONSIBILITIES: • Support efforts to place Adult Singles into permanent housing., • Directly supervise a team of Operations Manager, Shift Supervisor, Private Security and/ or Internal Safety Monitors and Residential Aides (RA),, • Interviews candidates and makes hiring recommendations. Provides on-going performance feedback and reviews in accordance with agency policies. Collaborates with Program Director and HR Department in addressing staff performance issues., • Address DHS, OTD and/or RSRI deficiencies identified., • Prepare and implement Corrective Action Plans (CAP) to address current deficiencies and prevent future deficiencies., • Provide direct training, orientation, supervision and support to Operations Manager, Private Security, Residential Aides and Shift Supervisors., • Conduct site visits in cooperation with DHS, and OTDA to ensure the ongoing application and implementation of current and new policies and procedures as well as ensure all DHS, and OTDA protocols are operating smoothly and efficiently., • Observe security guards/ internal security to ensure officers are helping to maintain a safe environment for employees, clients, and others., • Maintain positive relations and open dialogue with property owners or administration managers and staff; follow up on client or staff grievances, ensuring all concerns and follow ups are documented via email., • Coordinate coverage of all shifts., • Complete unit transfers, swaps, and log outs., • Accept pending arrivals (clients) in CARES database., • Arrange for food delivery to sites., • Ensure proper food handling, distribution and discard protocols are strictly adhered to., • Coordinate delivery of office supplies and program equipment and/or furniture to sites as needed., • Staff and establish new programs; set up program offices., • Certify that all the Nightly Signature Rosters are being completed on time and accurately., • Maintain open and accurate communications with the DHS’ HERO unit., • Ensure site vacancy control and reconciliation of all offline units., • Ensure offline units are serviced and placed back online within time frames set forth by CRF and DHS., • Coordinate with property contractors’ management to troubleshoot long term service, • Provides crisis intervention support to staff and responds to incidents. Ensures staff follows established procedures in responding to incidents. Ensures the timely and accurate completion of incident reports., • Confirm RA & Shift Supervisors are properly completing their assigned duties, including but not limited to incident reporting, rounds, logbook entries, meal distribution, unit inspections, and operations Manager, • Coordinate and facilitate department meetings., • Participates in team meetings, case conference, staff meetings and training, etc., • Ensure all sites are properly maintained via OTDA type inspections., • Follow up with the delivery of DHS correspondence (i.e., 4002 notices or appointment slips)., • Conduct coordinated client unit inspections to ensure a clean and healthy environment for client., • Ensure data is entered into CARES, filed in the case record and archived according to CRF, DHS, and OTDA standards where applicable. MINIMUM QUALIFICATIONS: • Bachelor’s degree required., • At least three (3) years of experience in a related field., • Experience with multi-problem Single Adults mental health population desirable., • Proven Contract/ Vendor relationship problem and resolution solver., • Work Order Systems, New Security Management Systems, Fire Safety Systems and ability to conduct instructor training., • Self-guided and minimum supervision, outgoing Team player, goal oriented, project management skills, excellent analytical, evaluative, and human service management skills., • Excellent written and oral communication, organizational and supervisory skills., • Must have incredible initiative, the ability to work well under pressure, and the ability to work both independently and as part of a team to complete complex projects in a fast-paced environment., • Superior written and verbal communication skills, coupled with excellent organization and leadership skills., • Must be adept and comfortable with crisis management., • High level of computer proficiency, specifically in Microsoft Office and the ability to learn new technologies and databases. OTHER REQUIREMENTS (including Physical Demands): • Travel required., • May be required to work long hours and a varied schedule., • Lifting and moving objects weighing up to 30 pounds several times a week., • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1

Job Description Summary: We are seeking an organized and personable Apartment Tour Manager to support the leasing process for affordable and income-restricted housing. In this role, you will be responsible for scheduling and hosting apartment tours, coordinating with housing applicants, and collaborating with project managers, developers, and building management teams. The ideal candidate will quickly grasp key knowledge to ensure a smooth and successful leasing experience. This is a part-time, 1099 independent contractor position, requiring availability on weekdays and weekends (daytime and evenings). Tours will primarily take place in the Bronx and Harlem but may take place in any of the 5 boroughs. The rate of pay is $28 per hour. Responsibilities: • Collaborate with MGNY Project Managers and developer clients to organize in-person tours of affordable apartments across New York City., • Schedule and confirm tours with qualified applicants, ensuring clear communication and a positive applicant experience., • Travel to various properties and lead tours for qualified applicants., • Track invitations and attendance, providing consistent updates and reporting to MGNY Project Managers., • Contribute to the coordination of the tour process for projects with varying scopes and sizes., • Learn and retain key details about multiple properties to effectively sell their features and assist with conversion., • Master key knowledge areas, including lottery marketing, lease-up processes, rent stabilization, and rental subsidies., • Coordinate with property owners and management teams to prepare for rental subsidy unit inspections when required., • Act as a proactive and engaged team member, collaborating effectively with colleagues., • Maintain accurate tracking systems for each application and project, coordinating closely with Project Managers and Directors., • Perform other duties as assigned. Requirements: • Strong verbal and written communication skills., • Excellent analytical, organizational, and problem-solving abilities., • Self-motivated with a drive to engage and collaborate with colleagues., • Capable of contributing to complex workflows and multi-tasking in a dynamic environment., • Ability to work independently, displaying resilience and adaptability., • Excellent time management skills, with a focus on punctuality., • Flexibility to work weekends and evenings as needed based on business requirements., • Strong prioritization and organizational skills., • Quick to learn new concepts, resourceful, and adaptable., • Results-driven with a focus on following through on commitments., • Proficiency in Microsoft Office and Google Suite products. Education and Experience: • High School Diploma preferred. Experience in residential rentals or sales is a plus., • A valid driver’s license and reliable access to a vehicle are preferred. Schedule: Approximately 15-30 hours per week. Must have weekend availability, though tours can take place during the week as well. Independent Contractor Note: Please note that this is a 1099 independent contractor position. As such, you will be responsible for your own taxes, benefits, and insurance. This position is ideal for candidates seeking flexibility and the opportunity to work independently. Background Check Note: This position requires a criminal background check.

Job Description Position Summary The Onsite Management Executive (“GM”) serves as the senior AKAM representative at the property level and is responsible for the comprehensive operation, administration, and fiscal management of a condominium, cooperative, or mixed-use property. The On-Site ME ensures seamless communication between residents, staff, the Board, and AKAM leadership, driving excellence in service, compliance, and building operations. This position requires a highly organized, service-oriented professional who embodies AKAM’s hospitality-driven culture and can navigate complex building operations with confidence and diplomacy. Reports to: Managing Director Resident & Board Relations • Maintain an “open-door” policy and act as liaison between residents, owners, the Resident Manager, staff, vendors, and the Board., • Provide exceptional customer service and timely communication, addressing inquiries and concerns with professionalism and discretion., • Prepare and distribute comprehensive Board packages at least three (3) business days prior to scheduled meetings., • Attend and facilitate all monthly, annual, and special Board and committee meetings., • Lead meetings by keeping discussions focused on the agenda, ensuring follow-up and execution of action items., • Foster positive relationships within the property and the surrounding community, representing AKAM with professionalism. Financial Management • Accountable for all financial, business, and administrative operations of the property., • Collaborate with AKAM’s Finance Department to prepare, implement, and monitor annual operating and capital budgets., • Review invoices, code accurately, and ensure timely processing through AvidXchange., • Monitor arrears, coordinate collection efforts, and facilitate legal actions when necessary., • Oversee bank accounts, reconciliations, and financial statements, ensuring accuracy and transparency., • Support the annual audit, tax filings, insurance renewals, and capital planning processes., • Ensure financial performance aligns with budget and report variances proactively. Operations & Physical Plant • Conduct regular property inspections to ensure the building’s condition, cleanliness, and safety meet AKAM’s standards., • Oversee the Resident Manager in implementing preventive maintenance programs, routine repairs, and emergency response procedures., • Coordinate vendor contracts, RFPs, and project execution for capital and infrastructure improvements., • Ensure compliance with all regulatory agencies, including DOB, HPD, FDNY, DEP, and DOHMH, taking immediate action on violations., • Maintain property documentation including inspections, permits, and contracts through Site-Compli., • Promote sustainability, energy efficiency, and life-safety initiatives in collaboration with internal and external partners. Personnel Management • Supervise and develop onsite staff, including Resident Manager(s), Assistant Manager(s), and administrative personnel., • Oversee hiring, onboarding, and ongoing training to maintain service excellence and operational consistency., • Manage payroll, PTO, and scheduling processes through ADP within approved budgets., • Facilitate staff reviews, development plans, and performance improvement initiatives., • Collaborate with HR and legal counsel on labor relations, union matters, and compliance issues., • Conduct regular team meetings and promote a culture of accountability, professionalism, and respect. Resident Experience & Hospitality • Champion AKAM’s hospitality-first service culture by ensuring the staff consistently deliver elevated, white-glove service., • Oversee the appearance, upkeep, and functionality of resident amenities including fitness centers, lounges, and communal spaces., • Utilize BuildingLink to enhance communication, track service requests, and improve resident engagement., • Create proactive communication strategies to keep residents informed of building updates, projects, and community events., • Support community-building initiatives that promote resident satisfaction and property reputation. Compliance, Legal & Risk Management • Maintain full compliance with the property’s governing documents, insurance requirements, and applicable city/state regulations., • Coordinate with AKAM’s Compliance and Risk Management departments for all filings, renewals, and audits., • Track violations and regulatory deadlines via Site-Compli, ensuring prompt resolution and documentation., • Ensure insurance certificates, vendor COIs, and contracts are current and properly filed., • Attend hearings, arbitrations, or agency inspections as required. Software & Systems Proficiency The General Manager is expected to be proficient or develop fluency in the following platforms to effectively manage operations and communication: • Yardi – Financial reporting, budget tracking, and AP/AR management., • AvidXchange – Accounts payable processing and vendor payment tracking., • BuildingLink – Resident communication, maintenance tracking, and amenity scheduling., • Site-Compli – Compliance management and violation tracking., • FreshService – Internal service requests and support ticketing., • DocuSign – Digital document workflow and signature management., • ADP – Workforce management, payroll, and timekeeping., • Monday.com – Project coordination and workflow tracking., • Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) – Communication, reporting, and data analysis. Professional Standards • Represent AKAM and the property with professionalism, integrity, and polished appearance., • Stay informed on industry best practices, local regulations, and building management innovations., • Uphold AKAM’s mission of excellence, transparency, and hospitality-driven service. Qualifications • Bachelor’s Degree in Business Administration or related fields preferred., • Minimum 5–7 years of experience managing luxury residential or mixed-use buildings., • Strong leadership and team development skills., • Proficiency in property management systems and financial reporting., • In-depth knowledge of NYC codes, compliance agencies, and labor environments., • Excellent communication, organization, and conflict-resolution skills., • Ability to manage multiple priorities in a fast-paced, high-expectation environment. Page Break

Job Description Job Summary: The Assistant Operations Manager supports the planning, coordination, documentation, financial tracking, and execution of commercial waterproofing projects at the branch level, with a focus on construction coordination, cost and financial oversight, PDP tracking, WIP reporting, and change order coordination. The ideal candidate has commercial construction or specialty contracting experience, understands the pace of field operations, and helps keep projects organized, financially accurate, and on schedule through closeout. This position reports to the Branch Operations Manager. Key Responsibilities Project Coordination & Operations Support • Coordinate day-to-day administrative and operational needs for waterproofing projects, including project startup, scheduling, manpower, and material planning through closeout., • Communicate with general contractors, owners, architects, consultants, vendors, subcontractors, and internal teams to track milestones, deadlines, commitments, and outstanding action items., • Identify and escalate project issues early to the Project Manager or Operations Manager., • Help ensure field teams have current drawings, approved submittals, specifications, safety documents, and project information., • Able to function as the Branch Operations Manager or Branch Project Coordinator in their absence. Project Delivery & Financial Reporting • Own project initialization and Work Breakdown Structure (WBS) configuration in the ERP system, maintaining alignment with contract scopes, change orders, and budgets., • Support PDP and WIP reporting, job cost updates, and progress tracking with Project Managers and accounting., • Maintain accurate data on contract values, change orders, billing status, cost-to-complete, and margins; prepare and update monthly WIP schedules and financial reports., • Support review of project profitability, committed costs, open POs, and forecasted costs; ensure financial information is accurate, complete, and submitted on time., • Oversee transactional accounting, including purchasing, work orders, and project costing, and support month-end close with the regional accounting team., • Apply working knowledge of GAAP, internal controls, and percentage-of-completion accounting to support operations and financial review. Contract & Document Management • Review, organize, and maintain contracts, scopes of work, purchase orders, subcontractor agreements, insurance documents, lien waivers, and compliance paperwork., • Prepare, submit, and track submittals, RFIs, product data, warranties, and closeout packages, following up on approvals with contractors, consultants, and suppliers., • Maintain organized project files and ensure documentation meets project requirements, company standards, and contractual deadlines. Billing & Pay Application Support • Assist with monthly billing, pay applications, schedule of values updates, and invoice backup., • Track billing deadlines, retainage, change orders, and payment status; coordinate with accounting on invoice processing, cost coding, lien waivers, and certified payroll., • Review field tickets, purchase orders, and invoices for accuracy, ensuring billing aligns with contract terms and percent complete. Scheduling, Materials & Field Coordination • Support schedule coordination with Project Managers, Superintendents, Foremen, general contractors, suppliers, and subcontractors., • Assist with material procurement, delivery coordination, and purchase order follow-up, confirming delivery dates, quantities, and approved products., • Coordinate inspections, meetings, site access requirements, and field documentation, communicating updates and changes to the team. Compliance & Closeout • Track and collect compliance documentation, including insurance certificates, safety plans, SDS sheets, certified payroll, lien waivers, and warranties., • Prepare and submit closeout packages and follow up on punch list items and closeout deadlines, maintaining accurate records for warranty claims and audits. Qualifications • 5+ years of experience in commercial construction project management or specialty contracting (waterproofing, roofing, restoration, façade, or concrete restoration preferred)., • Experience supporting Project Managers with WIP/PDP reporting, job cost tracking, forecasting, and project financial documentation., • Strong knowledge of construction administration, including submittals, RFIs, change orders, purchase orders, contracts, pay applications, lien waivers, and closeout documents., • Ability to read construction drawings, specifications, and contract documents; proficient in Microsoft Office (Outlook, Word, and Excel)., • Excellent organization, communication, and time management skills; strong attention to detail; able to manage multiple projects and priorities in a fast-paced environment. This job description does not cover every duty or responsibility of the role. Duties and responsibilities may change at any time, with or without notice. \nCompany Description Valcourt Building Services works with building owners and property managers to provide preventative maintenance, repairs, safety consulting, and comprehensive building envelope restorations to extend the life of a structure and protect property value. Valcourt works on commercial office buildings, high-rise residential buildings, parking garages, stadiums, hospitality buildings, and healthcare buildings. For 35 years Valcourt has grown from a small window cleaning company serving the Washington, DC area into one of the largest exterior maintenance companies in the country. We proudly serve clients from our offices in New Jersey, Pennsylvania, Maryland, Virginia, Georgia, Florida, and Texas. Valcourt Building Services works with building owners and property managers to provide preventative maintenance, repairs, safety consulting, and comprehensive building envelope restorations to extend the life of a structure and protect property value. Valcourt works on commercial office buildings, high-rise residential buildings, parking garages, stadiums, hospitality buildings, and healthcare buildings.\r\n\r\nFor 35 years Valcourt has grown from a small window cleaning company serving the Washington, DC area into one of the largest exterior maintenance companies in the country. We proudly serve clients from our offices in New Jersey, Pennsylvania, Maryland, Virginia, Georgia, Florida, and Texas.

Job Description Marketing Manager New York City | $100,000–$110,000 Upward On is seeking an experienced Marketing Manager to join our client, a growing, full-service New York City real estate firm. This role will support the firm’s marketing, branding, and communications initiatives across its New Development, Residential Leasing, Sales, and Commercial divisions. Reporting directly to the Director of Marketing, the Marketing Manager will work collaboratively with the marketing team, executive leadership, developers, and management to execute integrated marketing strategies that strengthen our client’s brand, elevate its new development portfolio, support agent success, and drive business growth. The ideal candidate is both strategic and highly organized, with hands-on command of real estate advertising—including listing platforms, email marketing, and CRM campaigns—alongside a strong understanding of branding and project management. This individual should be comfortable managing multiple initiatives simultaneously, partnering with internal stakeholders and external vendors, and remaining hands-on in the execution of marketing campaigns. MUST HAVE REAL ESTATE MARKETING EXPERIENCE. Key Responsibilities Brand Strategy & Marketing • Partner with the Director of Marketing to execute integrated marketing strategies across New Development, Residential Leasing, Commercial, and Sales., • Help ensure brand consistency across all marketing channels, communications, and creative assets., • Assist in developing marketing initiatives that support company growth, agent productivity, and client acquisition., • Support the management of marketing budgets, timelines, vendors, and department priorities. New Development Marketing • Execute marketing campaigns for new development projects from pre-launch through lease-up or sellout., • Collaborate with developers, owners, internal New Development leadership, and external brokerage partners to ensure marketing strategies align with each project’s business objectives., • Coordinate branding, websites, brochures, floor plans, renderings, photography, signage, presentations, email campaigns, digital advertising, and on-site marketing collateral., • Help maintain consistent project branding while supporting leasing velocity and sales performance., • Serve as a marketing resource for internal leasing teams and external brokerage partners by providing marketing materials, updates, and ongoing project support. Listing & Property Advertising • Manage listing advertising across StreetEasy, including listing copy, photo selection and sequencing, pricing and availability accuracy, building pages, and paid placements., • Oversee syndication to Zillow, Trulia, HotPads, Apartments.com, and brokerage feeds, ensuring listing data and creative remain accurate and on-brand across every platform., • Build and deploy email campaigns in Mailchimp, including new development launches, availability updates, price improvements, and broker blasts, as well as list segmentation, A/B testing, and performance reporting., • Maintain CRM marketing workflows in Follow Up Boss, including lead routing, drip campaigns, and automated follow-up sequences, in partnership with leasing and sales leadership., • Ensure all advertising meets fair housing, REBNY/RLS, and New York State Department of State disclosure requirements. Agent & Brokerage Marketing • Develop marketing materials that help agents grow their businesses, including listing presentations, brochures, social media content, email campaigns, digital advertising, and print collateral., • Support recruiting initiatives by creating compelling marketing campaigns that position our client as a brokerage of choice., • Build and maintain marketing resources, templates, and tools that improve agent productivity and elevate the client experience., • Partner closely with New Development, Leasing, and Sales leadership to support company initiatives and business objectives. Digital Marketing & Communications • Assist in managing our client’s digital marketing efforts, including website content, email marketing, CRM communications, SEO, paid advertising, and social media., • Coordinate content creation across multiple platforms, including copywriting, photography, video, and graphic design., • Monitor campaign performance and key marketing metrics, providing insights and recommendations to improve future campaigns., • Support public relations opportunities and company communications. Vendor & Project Management • Coordinate external creative agencies, photographers, videographers, designers, printers, and other marketing vendors to ensure projects are delivered on time and on-brand., • Manage multiple marketing projects simultaneously while maintaining exceptional attention to detail., • Identify opportunities to improve marketing workflows, organization, and operational efficiency. Events & Partnerships • Coordinate company events, recruiting events, networking opportunities, sponsorships, and New Development launch events., • Assist with broker open houses, grand openings, property launches, and other marketing activations that support leasing and sales efforts., • Help build strategic partnerships that increase brand awareness and market presence. Qualifications • 5+ years of marketing experience, with residential real estate experience strongly preferred., • Experience marketing New Development projects, residential leasing, and sales in the New York City market., • Strong understanding of branding, project marketing, and campaign execution within a real estate environment., • Hands-on experience advertising NYC listings on StreetEasy, including paid placements, building pages, and listing optimization; familiarity with syndication across Zillow, Trulia, HotPads, and Apartments.com., • Proficiency with Follow Up Boss or a comparable real estate CRM such as Salesforce, HubSpot, or BoomTown, including lead routing, drip campaigns, automated follow-up, and reporting., • Proficiency with Mailchimp or a comparable email marketing platform, including template building, list segmentation, deliverability, and campaign analytics., • Proficiency with Canva and Adobe Creative Suite, including InDesign, Photoshop, and Illustrator, for rapid production of listing collateral, social assets, and agent-facing templates., • Working knowledge of real estate advertising standards, including REBNY/RLS listing requirements, fair housing compliance in ad copy and imagery, and NYS DOS advertising disclosure rules., • Experience with SEO, Google Analytics, paid advertising, and social media marketing., • Experience working directly with brokers, agents, leasing teams, developers, or ownership groups., • Demonstrated ability to manage multiple marketing projects from concept through execution while meeting deadlines., • Experience coordinating external creative agencies, freelancers, photographers, designers, and other marketing vendors., • Strong copywriting, communication, and presentation skills., • Exceptional organizational skills, attention to detail, and the ability to thrive in a fast-paced environment., • Bachelor’s degree in Marketing, Communications, Business, or a related field, or equivalent professional experience. Compensation & Benefits • $100,000–$110,000, commensurate with experience, • 401(k), • Medical, dental, and vision insurance, • Paid time off, • Commuter benefits The Opportunity This is an opportunity to help shape the marketing behind some of New York City’s most exciting New Development projects while joining one of the city’s growing full-service real estate firms. You’ll work across New Development, Residential Leasing & Sales, and Commercial, partnering with developers, ownership groups, agents, and executive leadership to bring impactful brands and marketing campaigns to life. If you’re a collaborative, creative, and results-driven marketer who thrives in a fast-paced environment and enjoys turning strategy into execution, we’d love to hear from you.

Job Description The salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise. About Urban Pathways Since 1975, Urban Pathways has engaged New York City’s most vulnerable residents, people on the streets or in areas unfit for human habitation, “lighting the path home, one person at a time.” Urban Pathways is a catalyst for transformative change in the lives of unhoused adults, empowering them to discover their inherent strengths and abilities. We provide essential support and foster an environment where individuals can redefine their narratives and become their best selves. Job Summary The Assistant Director of Facilities, reporting to the Corporate Facilities Director ensures a safe, clean, and proactively maintained physical plant across Urban Pathways’ portfolio. This position reports directly to the Corporate Facilities Director and provides key support in the daily operations of all facilities, including maintenance coordination, regulatory compliance, space management, and vendor oversight. The Assistant Director of Facilities also assists Program Directors and the Director of Operations in avoiding code violations and fines by ensuring facility compliance and supporting timely resolution of potential issues. Additionally, the position is responsible for overseeing and managing fleet operations for the organization. The Facilities Manager will be an active listener, critical and strategic thinker and respond by exhibiting cross-cultural awareness with the ability to promote and contribute to an equitable and inclusive anti-racist organizational culture and environment. Key Responsibilities & Essential Functions Program/Facilities • Assists the Corporate Facilities Director in the daily management of building operations, maintenance scheduling, and vendor coordination across all sites., • Develops and implements a preventive maintenance program covering HVAC, cleaning, painting, plumbing, electrical, and general facility upkeep., • Supports compliance with all City, State, and regulatory agency mandates to maintain safe and healthy work environments., • Works closely with Program Directors and the Director of Operations to help prevent facility-related violations and fines through routine inspections, timely interventions, and adherence to compliance standards., • Manages Urban Pathways’ fleet operations, including vehicle maintenance scheduling, inspection coordination, registration compliance, and recordkeeping., • Participate in the preparation of budget materials for the annual budget process and for grants/contracts., • Assists with space planning and reconfiguration to meet programmatic and administrative needs, including support for office relocations and grant-related expansions., • Reviews plans and specifications for the installation of major systems; prepares schedules for capital projects and improvements., • Undertakes special projects and other duties assigned by the Corporate Facilities Director. Administrative • Provides support with monitoring facility operations and ensures compliance with Urban Pathway’s policies and procedures., • Assists with ensuring internal and external reports are accurate, timely and meet required standards., • Develop tracking tools and systems to monitor facility-related compliance., • Assists in the development of proposals and/or contracts with funding or potential funding sources on facility-related matters., • Develops and maintains strong partnerships with community providers, collaborating closely with the Corporate Director of Facilities to ensure positive and effective relationships., • Establish relationships with vendors and reviews merchandise quality. Community Relations • Establishes and promotes relationships with internally and with community organizations and groups, funding and regulatory agencies., • When needed, represents Urban Pathways at governmental, private, community and agency meetings as designated by the Corporate Facilities Director. Communication • Maintains professional communication both verbally and in writing at all times., • Facilitates/attends staff meetings, training, and supervisory sessions, as required., • Attend property management meetings, regulatory property inspections, and management review, as required., • Responds to all communications including telephone, email and other oral and written inquiries in a timely manner. Performs all other duties as assigned and as required. Qualifications, Education and Experience • Associate’s degree. Candidates with the equivalent combination of training and education will be considered., • Minimum of 3 years’ experience in areas of maintenance and/or construction, ideally in a residential or shelter setting., • Candidates with the equivalent combination of training and education will be considered., • Strong knowledge of office/facility maintenance best practices., • Experience in facilities planning and fleet management preferred., • Familiarity with NYC Department of Buildings, Fire Department, and environmental regulations. Skills & Competencies • Proficient computer skills, including Microsoft Office, Excel and Word., • Experience using Facilities Management software a plus., • Effectively sets and prioritizes goals as well as specific work activities., • Strong ability to work collaboratively in team settings., • Skilled in interpersonal communication and capable of solving problems independently., • Must identify and resolve problems in a timely manner and work well in group problem solving situations., • The ability to handle multiple priorities and work independently in a fast-paced environment., • High level of accountability, reliability, and responsiveness., • Strong budget management abilities with a keen understanding of fiscal matters. Attributes • Demonstrated commitment to the mission and values of the organization., • Ability to adapt to changing needs, priorities, and unexpected challenges., • Ability to work effectively with other departments, such as program staff, to meet the needs of the clients and ensure a high standard of service delivery., • Ability to assist with developing long-term maintenance and improvement plans that align with the organization’s goals and ensure the sustainability of the facilities. Licenses • A valid driver's license is required, with an acceptable driving record that complies with our insurance policy standards. Capabilities • Required to work a flexible schedule including weekends, holidays, and evenings., • Ability to sit, stand, walk, bend, stoop, push, pull, lift (up to 25 lbs.)., • Desire to perform the essential functions of this job., • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Comfortable with using public transportation to travel to and from various programs sites

Job Description JOB SUMMARY Under the general supervision of the Program Director or Designee, functions as part of a team providing client-centered, strength-based rehabilitation and recovery services to assigned consumers that relate to the care, nurturing, treatment, education, socialization, habilitation, recovery/healing and support of adults diagnosed with a mental illness and in some instances, co-occurring substance abuse disorder. These tasks focus on supporting, instructing and assisting recipients of mental health services to develop the skills needed to attain personal goals, live, be educated, work, and socialize successfully in the community environments of their choice. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or electronically as instructed, • Provides supportive counseling in 1:1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality of services provided. Ensures that plans include consideration of the consumer’s cultural and ethnic background, customs, needs, beliefs, and primary language., • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on the discharge-planning goal. Document case notes regarding significant and untoward events and contacts with mental health providers, including ICM’s and AOT’s., • Models’ appropriate behavior and provide rehabilitation and recovery services to assigned consumers that incorporates skills training in all areas of psychiatric rehabilitation, including the 11 restorative services. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) that assist the consumer in meeting service plan goals Examples of skills training include self-advocacy training, ADL (Activities of Daily Living) skill building, medication management training, socialization skill enhancement, and conflict resolution training. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., • Encourages consumers’ adherence to medication, program, and medical appointments, including morning or evening routines, to help consumers meet treatment goals and maintain appointments., • Monitors medications and/or supervises individuals' self-administration of medication; counts appropriate doses of medication and maintains medication records in accordance with agency policies and procedures. Tracks annual physical examinations and encourages follow-up., • As directed, accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer. Functions as criminal justice liaison for consumer., • Plans, escorts, and/or arrange social/recreational, vocational, medical and other activities for and with consumers. Obtains and develops resource information for consumers in all aspects of their care (clinical services, recreational activities, vocational programs both within and outside of ICL and disseminates this information to consumers in a manner that is clear and understandable. Advocates on behalf of consumer with outside service providers and within ICL and works with other team members in addressing the needs of the consumers., • Provides substance abuse services and administer urinalysis and/or breathalyzer tests to consumers as directed., • Performs crisis assessment and nonverbal and verbal crisis intervention using appropriate and approved techniques., • Participates in fire drills, performs headcounts, fire-watch and heat safety activities with other team members., • Immediately reports serious incidents, serious incident allegations, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure., • Performs room checks and regular inspections of the consumer's rooms, using checklists or other aids, to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence. Engages consumer in learning how to maintain a safe, clean, and healthy personal living environment. Functions as liaison between consumer and facilities management department as needed., • Participates as instructed in all program communication and training activities: for example, shift briefings, daily floor meetings, communication log review and entry, supervision meetings, case conferences, staff meetings, and in-service training and development events. Participates in consumer community meetings as assigned., • Executes emergency plans as outlined in the policy and procedure manual., • Assists in the orientation of new personnel when requested; assists supervisors and managerial staff with special reports, projects or responsibilities as assigned., • As assigned, functions as “manager on duty” or lead worker in accordance with program protocols which may include ensuring that headcounts, fire watches and heat watches are done; documentation and completion of any required reports; preliminary investigation of incidents, responding to emergency situations, and ensuring coverage for the next shift., • As assigned, may cover the duties of a residential or front desk counselor on a temporary basis or may cover the work of another case manager in the case of short staffing., • Complies with attendance and timekeeping rules, including following the protocol for requesting time off and giving sufficient notice of unscheduled absences; reports reliably and regularly to work on an on-going basis., • Comply with all applicable agency policies, including infection control policies., • May have on-call responsibilities., • Other job-related duties that may be assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES • Committed to the active promotion of ICL values and goals., • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL., • Basic understanding of the causes and processes of mental illness and substance abuse disorder., • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., • Ability to use sound judgment in identifying and solving problems and knowing when to seek assistance., • Ability to be aware of self and one’s impact on others, • Ability to learn, understand and comply with all regulations, policies and procedures., • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., • Ability to prepare accurate and timely documentation, reports and other written material as assigned., • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening, attending to what other people are saying and asking questions as appropriate, • Ability to identify the nature of problems and to participate effectively in solving problems., • Ability to report for work as scheduled on a consistent basis, • Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies QUALIFICATIONS AND EXPERIENCE • Bachelor's degree in a human services field* OR, • Associate’s Degree in a human services field* and two years of full-time experience providing direct services to individuals with mental disabilities or other relevant human service experience OR, • High school diploma or equivalency diploma recognized by the NYS Department of Education, and four years of full-time human services work experience OR, • An equivalent combination of training and experience. 30 college credits may be substituted for 1 year of human services experience.