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  • Shift Manager
    Shift Manager
    hace 15 días
    Jornada completa
    New Springville, Staten Island

    Join one of the hottest global brands - with a top Franchisee - HAZA BELL! HAZA BELL has a track record of guest satisfaction, team satisfaction & internal career growth that lets your talents shine! One of the largest US Taco Bell Restaurants & Growing Annually Our Leaders teach & inspire their teams to deliver our flavorful products with fast & friendly service while guiding each associate on their Career Path. We do this by executing daily on detail & delivering excelling financial performance driven by guest satisfaction. Contact us today to start your Path to Success! You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed, and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You'll also ensure that the restaurant is a safe place for Team Members to work and customers to visit. Shift Lead behaviors include: Solving customer complaints quickly and with a smile. Providing feedback to Team Members in a positive manner. Communicating openly and honestly with the Restaurant Management team. Following cash, security, inventory, and labor policies and procedures. You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. HAZA Bell is an equal opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job. Qualified applicants will receive consideration without regarding to age, race, color, religion, sex, sexual orientation, disability, or national origin. Must be eligible to work in this country. Job Title: Restaurant Shift Manager Overview: As a Restaurant Shift Manager, you will oversee the operations during your designated shift, ensuring efficient and smooth functioning of the restaurant. You will lead a team of restaurant crew members, maintain high standards of food quality, cleanliness, and customer service, and uphold company policies and procedures. Key Responsibilities: Leadership and Team Management: Supervise and coordinate the activities of restaurant crew members during your shift. Delegate tasks effectively and ensure team members understand their responsibilities. Provide coaching, training, and performance feedback to team members to foster a positive and productive work environment. Customer Service Excellence: Ensure outstanding customer service by greeting customers, resolving complaints, and ensuring all customer inquiries are handled promptly and professionally. Monitor service quality and address any issues or concerns raised by customers to maintain high levels of customer satisfaction. Operational Oversight: Oversee the opening and closing procedures of the restaurant, including cash handling and reconciliation. Ensure adherence to food safety and sanitation standards, including proper storage, handling, and preparation of food. Monitor inventory levels and order supplies as needed to meet operational demands. Shift Scheduling and Staffing: Create and maintain shift schedules to ensure adequate staffing levels to meet customer service and operational needs. Coordinate with the restaurant manager or assistant manager to address staffing gaps and schedule adjustments. Training and Development: Train new hires on restaurant policies, procedures, and job responsibilities. Conduct ongoing training sessions to develop team members' skills in customer service, food preparation, and safety protocols. Financial Accountability: Monitor sales performance and expenses during your shift to achieve financial targets and control costs. Implement strategies to maximize profitability and optimize operational efficiency. Communication and Collaboration: Communicate effectively with the restaurant management team, including managers, supervisors, and other shift managers, to ensure alignment on operational goals and priorities. Collaborate with kitchen staff, servers, and support personnel to coordinate operations and deliver seamless service to customers. Requirements: Proven experience in a supervisory or managerial role within the restaurant industry, with a strong understanding of restaurant operations. Excellent leadership and interpersonal skills, with the ability to motivate and inspire team members. Knowledge of food safety regulations and best practices in food handling. Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities. Flexibility to work various shifts, including evenings, weekends, and holidays as required. Education and Certification: High school diploma or equivalent (required); college degree in Hospitality Management or related field (preferred). Certification in food safety (e.g., ServSafe) is advantageous. Physical Requirements: Ability to stand, walk, and move around the restaurant environment for extended periods. Lift and carry objects weighing up to 25 pounds. Work in a fast-paced and sometimes stressful environment. Benefits: Medical, Dental, Vision Health Plan options 401(k) Retirement Plan STD, LTD, and Life Insurance options Opportunities for career advancement within the restaurant management team. Employee discounts on meals and beverages. Training and development programs to enhance leadership and management skills. Paid Time Off in the First Year Monthly Performance Bonus Annual Awards for Top Performers Conclusion: As a Restaurant Shift Manager, you play a critical role in ensuring the operational success and customer satisfaction of the restaurant during your shift. Your leadership, organizational skills, and commitment to excellence contribute to the overall success of the restaurant and the satisfaction of both customers and team members. Compensation: $18.00 - $19.00 Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.

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  • Assistant Manager
    Assistant Manager
    hace 16 días
    Jornada completa
    Port Richmond, Staten Island

    Jersey Mike's Subs is looking for Managers! Become a part of Jersey Mike's vibrant organization! If you like to have fun, banter with people and enjoy sharing your life then working at Jersey Mike’s may be for you. If you enjoy being part of something special, in a strong cultural and spirited environment then bring your energy and come grow with us! This position pays an hourly wage plus tips! An Assistant General Manager responsibilities include: Motivating, developing and coaching their team Work in a fast-paced team driven atmosphere Interface with customers and provide an exceptional experience Perform all tasks related to opening and closing of store Scheduling Expertise in food safety Inventory Fill in for Manager in all capacities when needed Assist in employee training Qualifications for the job: At least 1 year of restaurant management - Preferred Serve Safe Certification - Required Must have reliable transportation Have comprehensive knowledge of operational checklists Must be able to maintain a reliable schedule Education: High school degree or equivalent Ability to lift 50 lbs. Able to stand for prolonged periods of time Key Competencies: Excellent Menu and product knowledge Manage and maintain inventory records using online management systems. Utilize online platforms for the hiring process Able to communicate effectively with guests Participate in all Jersey Mike's training programs Benefits: Competitive hourly wage + $2-3 hourly tips Opportunities to grow! Medical/dental/vision benefits Flexible scheduling Paid training 401K plan with company matching for all employees 21+ Referral Bonus program of $200 per referred employee Free employee meals and discounts!

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  • Cook
    Cook
    hace 16 días
    $17–$19 por hora
    Jornada completa
    West Side, Jersey City

    Duties • Prepare and cook a variety of dishes according to established recipes and menu specifications., • Butcher and prepare meats, including chicken and steak, ensuring proper portioning, trimming, and storage., • Ensure all food is prepared in a safe and sanitary manner, adhering to food safety regulations., • Assist in meal preparation for special events or catering services as needed., • Collaborate with kitchen staff to ensure timely service and high-quality presentation of all meals., • Operate large cooking equipment such as grills and deep fryers; must be capable of using knives and slicing equipment with proper PPE., • Maintain cleanliness and organization throughout the kitchen, including food prep areas, cooking stations, and equipment. Perform general cleaning duties and assist with dishwashing as needed., • Monitor inventory levels of food supplies and assist with ordering as necessary., • Participate in menu planning and development, providing input on seasonal offerings and specials. Qualifications • Proven experience as a Cook in a restaurant or fine dining setting is preferred., • Strong knowledge of food handling, preparation, and butchering techniques., • Ability to work efficiently under pressure while maintaining attention to detail., • Excellent communication skills and the ability to work collaboratively within a team environment., • A passion for cooking and creativity in meal presentation., • Familiarity with dietary restrictions and the ability to accommodate special requests is a plus., • ServSafe Manager Certification Is Not Mandatory

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  • Bar Manager / Supervisor
    Bar Manager / Supervisor
    hace 2 meses
    $15–$20 por hora
    Jornada completa
    Journal Square, Jersey City

    Join our team of passionate hospitality professionals! We’re looking for a dedicated Store Manager to lead our front-of-house team and uphold the highest standards of service, cleanliness, and professionalism. This is a hands-on role for someone who leads by example and thrives in a fast-paced, team-oriented environment. Bilingual English/Spanish speaker. What You’ll Do: Leadership & Standards • Be the example — maintain professionalism, positive energy, and a polished appearance (hair neat, non-slip shoes required, no sandals)., • Keep the location spotless, including bathrooms and guest areas., • Motivate the team to complete their daily responsibilities and uphold company standards., • Be available during peak hours (Thursday–Saturday)., • Oversee all cashiers, servers, and drivers — scheduling, performance, and attendance., • Review staff clock-ins/outs and coordinate with the Assistant Manager on driver hours and tip tracking., • Interview, hire, and train new staff members., • Ensure every team member signs and submits the employee handbook to Paola or Cris., • Train new team members in service, cashier operations, and delivery procedures., • Maintain consistent drink and food quality from the team., • Lead a warm, welcoming environment where every guest feels valued., • Ensure staff greet guests, promote specials, and thank customers as they leave., • Handle customer complaints, refunds, and system issues., • Manage refunds on Clover, Uber Eats, Grubhub, and DoorDash, and notify Paola if website refunds are needed., • Coordinate catering orders — all catering requests go through you., • Keep menus and modifiers up to date on Clover and Otter., • Conduct inventory on the first Wednesday of every month (beer, alcohol, soda, supplies)., • Submit weekly reports on staff performance, service flow, and delivery capacity., • Manage supply orders (soda, take-out, cleaning)., • Troubleshoot POS, printer, or system issues as they arise., • 2+ years of experience in restaurant or hospitality management., • Strong leadership and communication skills., • Solid understanding of POS systems (Clover, Toast, or similar)., • Ability to manage multiple priorities during peak times., • Hands-on attitude — willing to train, support, and work alongside the team., • Full-time position., • Competitive salary based on experience., • Weekly pay and room for growth within a fast-growing hospitality group.

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