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  • Head of Central Operations
    Head of Central Operations
    10 minutes ago
    Full-time
    New York

    WHY WORK AT JOE & THE JUICE JOE & THE JUICE is a people-centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high-energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills. We believe in four simple virtues that shape everything we do: • Positive Attitude, • Inclusion, • Social Ties, • Growth For us, this means that when you choose a cup-half-full mindset, welcome people from every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new — you become more than just a Juicer; like us, you continue to search and find purpose and meaning in what you do. From your first day, you'll be part of an international network of Juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!). If you love fast-paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles. At Joe & The Juice, we're building more than stores. We're building the infrastructure that powers growth. As we continue expanding across the United States, we're looking for a Head of Central Operations to lead the systems, teams, and operating frameworks that support our field organization. This role will serve as the strategic backbone of U.S. Operations, ensuring the business can scale efficiently while delivering operational excellence, strong team readiness, and an exceptional guest experience. Reporting to the Managing Director, the Head of Central Operations will oversee Implementation & Communications, Operational Planning, Training Operations, Operational Standards, New Store Openings, and Channel Sales support across Delivery and Catering. This is a highly strategic and hands-on leadership role focused on building infrastructure, improving execution, and creating scalable systems that support the next phase of U.S. growth. What You'll Do Central Operations Strategy • Develop and execute the long-term Central Operations strategy for the U.S. business, • Build the operational infrastructure required to support growth, consistency, and future scale, • Establish processes, governance, and support models that drive clarity and accountability across markets, • Serve as the key operational link between Global Operations standards and U.S. market execution, • Partner closely with Operations, Finance, HR, Procurement, Facilities, Commercial, and Global teams Implementation & Communications • Oversee the rollout of global and regional initiatives, standards, and operational projects, • Ensure clear, consistent, and timely communication to stores and field leaders, • Maintain the U.S. operational calendar to ensure thoughtful planning, prioritization, and execution, • Create implementation frameworks that support adoption, accountability, and field readiness Labor Strategy & Operational Planning • Lead labor planning and workforce deployment across the U.S. in alignment with budget, productivity, and service goals, • Partner with Finance, HR, Global Labor Management, and Operations to set labor targets and scheduling strategies, • Monitor labor performance across locations and identify trends, risks, and efficiency opportunities, • Ensure labor strategies support both profitability and guest experience, • Support compliance with applicable wage and hour, break, scheduling, and labor-related requirements Training Operations • Oversee regional training initiatives for Juicers, Store Managers, and field leaders, • Adapt global training frameworks to meet local market needs and U.S. operational realities, • Build and maintain scalable training programs for onboarding, operational skills, compliance, leadership readiness, and ongoing development, • Partner with the People Team to create tools, content, and development pathways for in-store teams, • Track training effectiveness through KPIs such as completion rates, speed to competency, retention, performance, and internal promotion readiness Operational Standards • Ensure operational standards, workflows, audits, and service initiatives are consistently executed across stores, • Partner with Global Operational Standards and Engineering to cascade updates and maintain alignment, • Design and maintain central programs such as playbooks, SOPs, checklists, reporting tools, and operational routines, • Partner with field leadership to ensure programs are practical, scalable, and supportive of day-to-day execution, • Regularly evaluate program effectiveness through feedback, data, and field performance New Store Openings • Lead the regional team responsible for New Store Openings, ensuring stores open on time, fully trained, and operationally ready, • Oversee planning and execution across Operations, Real Estate, Construction, Facilities, IT, Marketing, HR, and Training, • Build repeatable NSO playbooks, tools, timelines, and readiness standards to support rapid growth, • Ensure each new store launches with strong operational standards, trained teams, and a smooth handoff to field leadership, • Support special projects related to new market entry, growth strategy, and new formats such as drive-thrus Channel Sales Management • Support growth across Delivery, Catering, and App-driven channels through operational planning and execution, • Partner with Operations, Brand, Finance, and Commercial teams on promotional calendars, campaigns, pricing, and product positioning, • Build scalable Catering programs that can be executed across markets and support incremental sales, • Serve as a central point of contact for platform partners and ensure initiatives are operationally sound and deliver strong ROI, • Analyze channel performance and provide insights to improve sales, execution, and guest experience Cross-Functional Leadership • Act as the central hub between field Operations, HR, Finance, Commercial, Procurement, Facilities, and Global teams, • Ensure every store has the tools, training, communication, and resources needed to execute with excellence, • Enable transparent knowledge-sharing between markets, • Champion a culture of collaboration, accountability, and continuous improvement, • Serve as a member of the U.S. Leadership Team and help shape regional strategy. What You Bring • 6–8+ years of leadership experience in restaurant, hospitality, retail, or multi-unit operations, • Experience leading Central Operations, Operations Services, Operational Excellence, Training Operations, NSO, or similar support functions, • Proven ability to translate global strategy into local market execution, • Experience managing cross-functional teams and building scalable operating systems, • Strong understanding of labor planning, store operations, training, operational standards, and new store openings, • Strong financial and operational acumen with the ability to connect strategy to execution, • Exceptional communication, organization, and stakeholder management skills, • Ability to influence at multiple levels, from store teams to executive leadership, • Builder mindset with the ability to create structure, improve processes, and operate in a fast-paced growth environment, • Strong connection to the JOE culture and a passion for building teams, systems, and experiences that scale, • Compensation- Starting at $170,000 By joining Joe & The Juice, you are contributing to a healthier world, one juice at a time. We welcome individuals from all backgrounds and encourage diversity in our workplace. Together, we can create memorable guest experiences and build a vibrant, successful community. Joe & the Juice is proud to be an equal opportunity employer. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome all qualified applicants — no matter your race, gender, age, religion, sexual orientation, or background. NOTICE OF NON-DISCRIMINATION POLICY [https://tinyurl.com/joejuicenotice](https://www.linkedin.com/redir/redirect/?url=https%3A%2F%2Ftinyurl%2Ecom%2Fjoejuicenotice&urlhash=QeP9&isSdui=true)] ABOUT JOE & THE JUICE JOE & THE JUICE is a healthy fast-casual concept founded in Copenhagen in 2002; since then, we have grown to more than 500 locations across 20 countries and now employ more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade-off between taste and health. We serve high-quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. JOE & THE JUICE goes beyond products toward the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations. We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C-suite, VPs, and directors, have started behind the bar. We continue to evolve our people-centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.

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  • Area Manager
    Area Manager
    1 hour ago
    $90000–$95000 yearly
    Full-time
    Moonachie

    Job Title: Area Manager Reports to: Director of Operations WHY PARIS BAGUETTE? With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette's mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone. If you are someone who leads with heart, thrives in a community-driven environment, and is ready to support franchise owners in building thriving café businesses, we invite you to join our growing team. Our values shape every interaction: • Have Heart: Take pride in every product and teammate, • Spread Joy: Make each guest's moment feel magical through our delicious baked goods, • Nourish Community: Help create the place guests—and staff—love to return to, • Rise to the Occasion: Lead the team to exceed every expectation WHAT WE ARE HUNGRY FOR As Area Manager, you play a critical role in supporting the success of franchise cafés within your market. You serve as a trusted advisor to franchise owners and their General Managers with coaching, guiding, and helping them understand and implement brand standards, operational best practices, and guest experience expectations. You drive performance by sharing insights, identifying opportunities, and reinforcing the systems and tools that help franchisees improve profitability, guest satisfaction, product quality, and operational consistency. This role supports franchisees in operating successful bakery cafés, not by managing their employees, but by equipping owners and operators with the knowledge, resources, and expertise needed to excel. WHAT YOU WILL DO Operational Support & Brand Standards • Serve as the primary operational resource for franchisees within the assigned market, helping them interpret and apply Paris Baguette standards., • Conduct regular café visits to assess product quality, brand execution, guest experience, cleanliness, café upkeep, and overall operational performance., • Provide guidance to franchisees on action plans that address operational gaps, opportunities, or compliance issues., • Assist franchisees in understanding product handling, food safety standards, sanitation protocols, and café maintenance expectations. Coaching & Performance Insights • Educate franchise owners and GMs on operational best practices, business tools, and systems that support café efficiency and financial performance., • Share data insights and dashboards to help franchisees monitor P&L drivers, inventory controls, labor forecasting, waste management, and sales opportunities., • Offer coaching, not direction, on how to build strong café-level leadership routines and consistent guest service culture. Training & Development Support • Identify common training needs across franchise locations and collaborate with the Training and Development department to support delivery of resources, workshops, or refresher programs., • Ensure franchise owners and GMs are aware of available training tools, curriculum, and onboarding guides. Guest Experience & Community Engagement • Monitor guest sentiment across assigned cafés and help franchise owners use feedback to improve consistency and service quality., • Support franchisees in developing local café-level guest engagement activities that maintain brand standards., • Provide guidance on managing guest complaints and executing recovery plans. Business Planning & Market Growth • Assist franchise owners in reviewing business performance trends and identifying opportunities to enhance sales, traffic, and profitability., • Support franchisees in developing and executing localized marketing plans aligned with regional strategies and brand direction., • Share best practices across cafés to help owners learn from each other. Compliance Support • Reinforce adherence to brand standards, food safety guidelines, and regulatory requirements through education and regular café evaluations., • Provide franchise owners with resources and direction to support corrective actions where needed. Partnership & Communication • Maintain strong, trust-based relationships with franchise owners, acting as their primary touchpoint for operational guidance., • Collaborate internally with cross-functional teams (Training, Marketing, Production, QC, Development, etc.) to ensure franchisees receive the support they need., • Support franchisees during new café openings, remodels, equipment installations, and other key operational milestones. Other • Ability to work varying schedules including weekends, holidays, and extended hours as business needs require., • Other responsibilities as assigned that support franchisee success and brand consistency. * WHAT YOU NEED TO HAVE • Bachelor's degree preferred; equivalent experience considered., • At least 1–3 years of progressive experience in franchise operations, multi-unit retail, hospitality, or restaurant management., • At least 1–3 years of supervisory or multi-unit experience., • Strong understanding of café/restaurant operations, product quality standards, and guest experience fundamentals., • Experience with POS systems; Toast experience is a plus., • Solid grasp of inventory planning, waste control, and basic P&L understanding., • Passion for people! Dynamic and engaged leader who has a passion for empowering, inspiring, motivating & coaching operators with direct authority., • Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment., • High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated and driven., • Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment., • Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette's Mission, Vision, Brand Values and Culture., • Love of travel! Ability to commute to all current market of locations, as well as proposed openings. SWEET BENEFITS • Competitive compensation, • Free Cake for your Birthday, • Medical, Dental, Vision benefits, • 401K Retirement Plan, • Paid time off, paid Holidays, • High Performance Culture

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  • Senior Legal Manager US (NY Based)
    Senior Legal Manager US (NY Based)
    7 hours ago
    Full-time
    New York

    WHY WORK AT JOE & THE JUICE JOE & THE JUICE is a people-centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high-energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills. We believe in four simple virtues that shape everything we do: • Positive Attitude, • Inclusion, • Social Ties, • Growth For us, this means that when you choose a cup-half-full mindset, welcome people from every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new — you become more than just a Juicer; like us, you continue to search and find purpose and meaning in what you do. From your first day, you'll be part of an international network of Juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!). If you love fast-paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles. Head Legal Counsel / Senior Manager US Position Overview As Joe & the Juice continues its rapid expansion across the United States, we are seeking a senior legal leader to serve as the primary legal partner for the U.S. business. This role will provide strategic and practical legal guidance across a broad range of commercial, operational, employment, real estate, compliance, and corporate matters while helping build the legal infrastructure necessary to support long-term growth. The candidate will be reporting to the CLO, Group General Counsel based in Europe and on a day-to-day have a seat on the US leadership team, partnering closely with cross-functional stakeholders, this individual will play a critical role in balancing legal risk with business objectives, enabling growth, and strengthening governance across the U.S. organization. This position is based at our U.S. Headquarters in New York City and will serve as the lead legal resource supporting all U.S. operations and future expansion initiatives. This role represents an opportunity to build and shape the legal function for a rapidly growing U.S. business. The successful candidate will not only provide day-to-day legal counsel but will also help establish the governance, processes, and legal infrastructure necessary to support significant future expansion. The ideal candidate is equally comfortable sitting at the executive table helping shape business strategy as they are rolling up their sleeves to solve complex legal and operational challenges. Key Responsibilities Strategic Business Partnership • Serve as a trusted legal advisor to the U.S. Executive Leadership Team. Partner with senior leaders across Operations, People, Finance, Procurement, Development, Marketing, and Technology to support business objectives. Provide practical, commercially focused legal guidance that enables growth while appropriately managing risk. * Advise strategic initiatives, market expansion, organizational changes, and business transformation efforts. Commercial & Corporate Legal • Lead the drafting, review, negotiation, and execution of complex commercial agreements. Support vendor, supplier, procurement, technology, licensing, marketing, and service agreements. Advise stakeholders on contractual obligations, risk exposure, and negotiation strategy. Support corporate governance, entity management, board-related matters, and internal governance frameworks. Establish scalable contract management and legal review processes. Real Estate & Development • Serve as the legal partner for all U.S. real estate, development, and store growth activities. Lead and support the U.S. legal agenda, partnering closely with the business to align legal priorities with growth plans. Review and negotiate leases, amendments, renewals, landlord disputes, and occupancy-related matters. Partner closely with Development, Operations, and Retail leadership to support the store pipeline, new store openings, and market expansion. Provide legal guidance on real estate transactions, obligations, and risk mitigation strategies. * Support the continued scaling of the U.S. business by helping build the right legal processes, structure, and team support as the market grows. Employment, Labor & Regulatory Compliance • Advise leadership on employment-related legal matters and workplace risk. Partner closely with the People Team and external counsel on employee relations, investigations, claims, and litigation matters. Support policy development, handbook updates, compliance initiatives, and workplace governance. * Monitor and advise on evolving federal, state, and local employment regulations impacting the U.S. business. Risk Management, Compliance & Governance • Develop and strengthen legal, compliance, and governance frameworks across the U.S. organization. Identify emerging legal and business risks and implement proactive mitigation strategies. Create scalable legal processes, controls, and documentation standards to support future growth. Oversee relationships with external counsel and manage legal spend effectively. Support enterprise risk management initiatives and regulatory compliance efforts. Desired Candidate Profile • Juris Doctor (JD) from an accredited law school. Licensed attorney in good standing. 8–12+ years of legal experience. Combination of top law firm and in-house counsel experience strongly preferred. Experience supporting multi-unit retail, hospitality, restaurant, consumer, franchise, or other high-growth organizations preferred. Strong background in commercial contracting, corporate law, and business transactions. Experience supporting real estate, employment, compliance, and operational matters. Proven ability to influence and advise senior executives. Strategic thinker with a practical, solutions-oriented approach. * Comfortable operating independently in a fast-paced, entrepreneurial environment. Success Measures • Effective legal support across all U.S. operations and growth initiatives. Timely and strategic review of commercial agreements and business transactions. Reduced legal, regulatory, and compliance risk. Strong governance frameworks and scalable legal processes. Trusted partnership with executive leadership and cross-functional teams. Successful support of new market expansion and development initiatives. Establishment of a legal function capable of scaling alongside the continued growth of the U.S. business. Competitive Compensation starting at $185,000 Joe & the Juice is proud to be an equal opportunity employer. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome all qualified applicants — no matter your race, gender, age, religion, sexual orientation, or background. NOTICE OF NON-DISCRIMINATION POLICY [https://tinyurl.com/joejuicenotice](https://www.linkedin.com/redir/redirect/?url=https%3A%2F%2Ftinyurl%2Ecom%2Fjoejuicenotice&urlhash=QeP9&isSdui=true)] ABOUT JOE & THE JUICE JOE & THE JUICE is a healthy fast-casual concept founded in Copenhagen in 2002; since then, we have grown to more than 500 locations across 20 countries and now employ more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade-off between taste and health. We serve high-quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. JOE & THE JUICE goes beyond products toward the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations. We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C-suite, VPs, and directors, have started behind the bar. We continue to evolve our people-centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.

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  • Senior SCM Coordinator
    Senior SCM Coordinator
    9 hours ago
    $75000–$85000 yearly
    Full-time
    Moonachie

    Reports to: Director of Purchasing With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette's mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone. If you are someone who has heart, wants to spread joy, nourish community and is ready to rise to the occasion, we are looking for you to join our growing team! ------- WHAT WE ARE HUNGRY FOR The Senior SCM Coordinator plays a pivotal role in executing Paris Baguette's stellar fulfillment rates, seasonal product launches, and ongoing procurement initiatives. This position sits at the intersection of strategy and execution—bridging procurement, R&D, brand, finance, food safety, and operations to ensure every product is sourced, produced, and delivered on time and to standard. With a focus on operational excellence and speed to market, this individual will coordinate the end-to-end sourcing process, maintain supplier readiness, and ensure proactive communication across all stocking and distribution outlets—including Sysco OPCOs, Imperial Dade, 3PL frozen facilities, and regional delivery hubs. The ideal candidate combines strategic foresight with hands-on execution, excels in cross-functional environments, and brings sharp attention to detail. This is a high-impact role for a procurement professional who thrives in a fast-paced, growth-driven organization and is motivated by our brand's mission to bring joy through fresh-baked experiences every day. KNOWLEDGE AND RESPONSIBILITIES Distribution & Communication Coordination • Serve as the liaison between suppliers and distribution partners (Sysco OPCOs, Imperial Dade, frozen 3PLs), ensuring visibility and clarity at every stage., • Issue weekly updates on availability, substitutions, inbound timelines, and new product transitions to internal teams and distribution partners., • Collaborate with logistics to troubleshoot delays, reroute supply, or escalate disruptions impacting café supply., • Manage all supplier order guides to ensure standardization and compliance across North America. Vendor & Category Management • Manage national supplier relationships across assigned categories, overseeing pricing compliance, lead time performance, and quality alignment., • Partner with Quality Assurance and Food Safety to ensure supplier certifications, specs, and compliance documentation are up to date., • Support contract maintenance, pricing updates, and cost tracking for ingredient and packaging items., • Track new item setup, sourcing status, and supply chain activation from vendor onboarding through first café delivery., • Place purchase orders based on national usages, forecasts, and seasonality. Cross-Functional Collaboration • Partner closely with Brand, Finance, Culinary, and Operations teams to ensure procurement strategies align with marketing calendars and sales forecasts., • Collaborate with logistics and distribution teams for strategic planning, audit fulfillment, and coordinate national auto ship deployment., • Participate in procurement meetings to advise on sourcing feasibility, timelines, and cost implications., • Maintain accurate documentation for item set-up, supplier profiles, and promotional readiness., • Other duties, as assigned. WHAT YOU NEED TO HAVE • At least 5–7 years of purchasing or procurement experience in foodservice, restaurant, retail, or multi-unit environments., • Bachelor's degree in Supply Chain Management, Business, or related field preferred., • Strong knowledge of distributor networks (Sysco, Imperial Dade, 3PL frozen warehouses, broadline) and food category sourcing., • Exceptional organizational, communication, and project management skills; ability to lead timelines and track multiple deliverables., • Demonstrated success in cross-functional roles requiring alignment between supply chain, culinary, marketing, and operations., • Proficiency in Excel, ERP platforms (SAP a plus), and procurement software tools., • Feedback is a gift! Ability to provide constructive feedback and recognition to every member of the organization, along with Franchisees, to ensure we have an open and transparent culture of high-performance standards., • High emotional intelligence with the ability to work with, and support diverse teams by being highly empathetic, intuitive, self-motivated and driven., • Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment., • Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette's Mission, Vision, Brand Values and Culture. SWEET BENEFITS • Competitive compensation, • Free Cake for your Birthday, • Medical, Dental, Vision benefits, • 401K Retirement Plan, • Paid time off, paid Holidays, • High Performance Culture

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  • Kitchen Crew Member (Part-time)
    Kitchen Crew Member (Part-time)
    2 months ago
    $21 hourly
    Part-time
    Clinton Hill, Brooklyn

    Secondz launched America’s first Ready-to-Cook curry puff brand — handcrafted, bold, globally inspired flavors designed for modern convenience. Even though we started as a Direct-to-Consumer & Retail Consumer Packaged Goods (CPG), most of our customers are buying Ready-to-Eat at pop up events across Brooklyn. This year, we are entering our next phase of growth and have been selected by Smorgasburg to be a food vendor. We're looking for dependable, detail-oriented kitchen crew members who care about quality, consistency, and moving with purpose. We currently operate out of a shared kitchen space and we're not a restaurant. What You’ll Do • Prepare and cook fillings and dough (e.g., chicken curry, jerk chicken, beef rendang, vegetarian blends), • Portion, assemble, and crimp puff pastries to Secondz standards, • Operate ovens, air fryers, and commercial kitchen equipment safely, • Maintain high food safety and sanitation standards, • Assist with batching, labeling, packaging, and inventory prep, • Support R&D test batches when needed, • Maintain clean, organized prep stations, • Assist with loading and packing for pop-ups or wholesale orders What We’re Looking For • Prior kitchen or food prep experience preferred (but not required), • Ability to follow recipes precisely and work efficiently, • Strong attention to detail (our crimp matters!), • Comfortable working in a fast-paced production environment, • Able to lift 40 lbs and stand for extended periods, • Reliable, punctual, and team-oriented, • NYC Food Handler’s Certificate (or willingness to obtain) Bonus If You Have • Experience in pastry, dumpling, or hand-formed products, • Experience with batch cooking or food production, • Interest in Southeast Asian or global cuisines, • Experience working farmers markets or pop-ups What You’ll Gain • Hands-on experience building a fast-growing food brand, • Exposure to product development and new flavor launches, • Opportunity to grow into leadership roles as we scale, • A collaborative, mission-driven team environment

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  • Catering Staff
    Catering Staff
    2 months ago
    $20–$26 hourly
    Full-time
    Central Ward, Newark

    We are seeking a dynamic and organized Popup Food Catering Event Coordinator to oversee and execute catering events, ensuring exceptional guest experiences. This role involves going to various corporate offices, setting up, and serving guests build your own poke bowls. Size of popup events vary and can be as small as 60 meal events or as large as 160 meal events. These events are usually held during lunch time and may be located in New York City, New Jersey, and surrounding areas. Smaller events may only be one person, while larger events will have 2 or more people. You must possess a valid driver’s license. This role involves coordinating all aspects of food service for various events, from small gatherings to large-scale functions. The ideal candidate will possess strong event planning, customer service, and organizational skills, with a passion for hospitality and culinary presentation. The position offers an exciting opportunity to work in a fast-paced environment, managing multiple events while delivering outstanding service and memorable experiences. There are two restaurants that you would be supporting that are located in Newark and Montclair, NJ. Duties Plan and coordinate catering events, including menu selection, setup, and execution Manage event logistics, including venue arrangements, staffing, and equipment needs Develop marketing strategies to promote catering services through various channels Oversee event marketing efforts to attract new clients and maintain existing relationships Ensure all events adhere to budget constraints while maintaining high-quality standards Provide excellent customer service by addressing client inquiries and resolving issues promptly Collaborate with kitchen staff, servers, and vendors to ensure smooth event operations Manage time effectively to meet deadlines for multiple concurrent events Conduct post-event evaluations to gather feedback for continuous improvement Requirements Proven experience in event planning, catering, hospitality, or related fields such as banquet management or restaurant/hotel experience Exceptional customer service skills with a focus on guest satisfaction Effective communication skills for liaising with clients, vendors, and team members Ability to work independently and as part of a team in a fast-paced environment Flexibility to adapt to changing priorities and client needs in a dynamic setting A valid driver's license is required. Must be comfortable driving in New York City and surrounding areas. Must be punctual This role is ideal for someone passionate about hospitality and culinary arts who thrives on creating memorable event experiences. The successful candidate will demonstrate professionalism, creativity, and excellent interpersonal skills to excel as a Popup Food Catering Event Coordinator. Pay: $20.00 - $26.00 per hour Application Question(s): Do you have a valid driver's license? Ability to Commute: Newark, NJ 07102 (Required) Work Location: In person

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  • Restaurant General Manager
    Restaurant General Manager
    2 months ago
    $65000–$75000 yearly
    Full-time
    Manhattan, New York

    General Manager Sophie's Cuban Cuisine Reports to: Director of Operations / Chief Operating Officer About the Role At Sophie’s Cuban Cuisine, we’re built on culture, tradition, and hospitality. For nearly 30 years, our family-founded, woman-led brand has delivered authentic Cuban flavors with warmth, consistency, and pride. As a General Manager, you are the leader of your restaurant—responsible for driving daily operations, building a strong team culture, and delivering exceptional guest experiences. You lead from the front, set the tone on the floor, and balance hands-on execution with strategic thinking. This role is for someone who takes ownership, leads with hospitality, and is passionate about developing people and growing a business. Compensation & Perks • Salary: $65,000 – $70,000, • A meal on us, with every shift, • Opportunity to grow within a company that promotes from within, • Clear growth path to roles such as District Manager and Director of Operations Key Responsibilities Team Leadership & Development • Recruit, hire, and develop team members aligned with Sophie’s culture, • Create and manage schedules based on sales and labor targets, • Provide real-time coaching and performance feedback, • Build a strong team environment rooted in accountability and respect, • Train staff on SOPs, food safety, and menu knowledge Guest Experience & Hospitality • Lead a guest-first culture rooted in warmth and attentiveness, • Resolve guest concerns with professionalism and care, • Ensure consistency across all channels: in-store, takeout, delivery, and catering, • Train team members on upselling and guest engagement Financial Performance • Own and manage store P&L, • Monitor labor, food cost, and operational expenses, • Manage inventory, ordering, and vendor relationships, • Maintain proper cash handling and reporting procedures Operations Excellence • Ensure all opening, mid-shift, and closing procedures are followed, • Maintain DOH compliance, cleanliness, and food safety standards, • Oversee order accuracy, food quality, and speed of service, • Ensure all digital platforms (Toast, Uber Eats, DoorDash, Lunchbox) are optimized and active Leadership & Communication • Lead from the floor during peak hours, • Conduct daily huddles and ongoing team communication, • Develop assistant managers and future leaders, • Make informed decisions, balancing guest experience and operations Brand Growth & Community • Represent Sophie’s Cuban within the local community, • Monitor and respond to guest reviews, • Support local marketing and promotional initiatives Qualifications • 5+ years of experience as a GM or Assistant GM in a high-volume restaurant, • Strong leadership, communication, and hospitality mindset, • Solid understanding of restaurant financials (P&L, labor, COGS), • Fluent in English (Spanish strongly preferred), • Experience with POS systems (Toast preferred), • ServSafe certified (or willing to obtain within 30 days), • Ability to lead in a fast-paced, high-volume environment Availability • Must have open availability, including nights, weekends, and some holidays Work Environment This is a hands-on leadership role. You will spend the majority of your time on the floor leading your team, supporting service, and ensuring operations run smoothly. This role requires long periods on your feet and the ability to perform in a fast-paced environment. Why Sophie’s Cuban? At Sophie’s, we treat our team like family. We believe in promoting from within, investing in our people, and building careers—not just jobs. If you’re passionate about great food, strong teams, and authentic hospitality, this is your opportunity to grow with a brand that values culture, consistency, and community. Apply today and lead one of New York’s favorite Cuban concepts.

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