Fresno
Job DescriptionThe Manager oversees all operations of the store to ensure that company standards are met, and that store Team Members comply with policies and procedures. RESPONSIBILITIES AND DUTIES: • Oversee all store operations including excellent food quality, guest service, staff friendliness,and store cleanliness., • Complete and post the staff work schedules., • Conduct Team Member meetings as needed., • Coordinate and communicate assignments throughout shift., • Coordinate training, coaching and development of newly hired Team Members., • Ensure all Team Members adhere to meal & break periods and company policies and procedures., • Provide counseling, coaching, discipline and mentoring to Team Members as warranted, • Cash Handling (bank deposits, safe deposits, etc.), accountable for all funds., • Control store operational costs (food, labor, etc.). and maintains adequate inventory levels., • Is the "role-model" for outstanding customer service and overall, Team Members standards., • Maintain building, machines and store operating equipment and schedules preventive maintenance., • Maintain and create reports and record-based company standards and in compliance of local, state and federal regulations., • Maintain a cooperative and interactive relationship with the Corporate office.REQUIREMENTS:, • Ability to hire quality candidates., • Demonstrate good time management, planning and organizational skills., • Knowledge of staffing, scheduling and inventory processes., • Effective customer service skills delivered with a friendly disposition., • Ability to communicate clearly and concisely., • Ability to actively listen and address Associates' concerns, comments and/or issues., • Ability to act independently and effectively., • Knowledge of organizational and planning skills., • Knowledge of team-building, leadership, coaching and mentoring skills., • Requires bending, standing, and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.QUALIFICATIONS:, • Experience supervising and training staff, • High school diploma, some college or equivalent experience., • Experience with MS Office Word and Excel programs., • Ability to read, write and communicate effectively., • ServSafe or equivalent certification.Duties, Responsibilities, and/or Activities may change at any time, with or without notice. CG Yogurt/Socal Frozen Treats will consider qualified applicants with criminal histories for employment pursuant to the California Fair Chance Act (AB 1008)