Customer Service Sales Representative
2 days ago
Spokane Valley
Job Description Customer Service Representative Outbound Compensation: $20.00/hour Schedule • Full-time, 40 hours per week, • Monday – Friday, 9:00 AM – 5:30 PM Work Location • In-person, Spokane Valley, WA Position Overview We are seeking a Customer Outreach Representative to join our team in Spokane Valley, WA. This role is responsible for making outbound calls to warm leads and existing customers who have already shown interest in our products. You’ll follow a provided script and process to present current promotions (such as free shipping or complimentary security cables) and assist customers with completing their orders. Key Responsibilities • Place outbound calls to warm leads and customers who have requested information or expressed interest., • Use approved scripts to share promotions and help customers finalize purchases., • Track call outcomes (spoke with, voicemail, follow-up, order placed, etc.) on provided tracking sheets., • Accurately record customer information, order details, and notes., • Send pre-built shopping cart links as needed., • Deliver friendly, professional, and efficient customer interactions., • Strong phone presence and clear communication skills., • Comfortable following structured scripts and processes., • Detail-oriented with the ability to track call results and record notes accurately., • Previous customer service or telemarketing experience, • Proficient with MacBooks and Google Sheets, • Minimum 100 dials daily Company DescriptionOur History Atlas Staffing was founded in 2011 by a team of passionate people. Our founder Joshua McKee has been working in the staffing industry since 2005 and noticed that many staffing firms left out a key component, the people. With the help of his family and friends, he started Atlas Staffing with a mission to be a people focused organization that is built on principles and invests in solutions that drive results. Our Mission, Principles, and Strategy We are not wandering aimlessly in the dark. We are a driven, focused, and principled organization. This focus and these principles help serve our customers and ensure that our candidates are treated with dignity and respect. Our mission, principles, and strategies are the foundation for Atlas Staffing, and we wouldn't be where we are today without them.Our History\r\n\r\nAtlas Staffing was founded in 2011 by a team of passionate people. Our founder Joshua McKee has been working in the staffing industry since 2005 and noticed that many staffing firms left out a key component, the people. With the help of his family and friends, he started Atlas Staffing with a mission to be a people focused organization that is built on principles and invests in solutions that drive results.\r\n\r\nOur Mission, Principles, and Strategy\r\n\r\nWe are not wandering aimlessly in the dark. We are a driven, focused, and principled organization. This focus and these principles help serve our customers and ensure that our candidates are treated with dignity and respect. Our mission, principles, and strategies are the foundation for Atlas Staffing, and we wouldn't be where we are today without them.