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Teabowl is a design-forward matcha bar in the West Village, created by the team behind Silence Please, a hi-fi listening studio in Lower Manhattan.Rooted in ritual, sound, and deep attention, Teabowl is where we hone our approach to matcha and craft beverages: care, precision, and intention are at t

About Cumulus Coffee At Cumulus, we’re redefining the coffee ritual — crafting an at-home café experience that’s elevated, effortless, and sustainably designed. Our team is driven by curiosity, creativity, and a deep love for the customer. We’re growing quickly and looking for a detail-oriented systems-savvy (Senior) Accounting Associate & NetSuite Administrator to join our team. About the Role This role sits at the intersection of accounting and operations, ensuring that all revenue-related transactions are accurately processed and reflected in NetSuite. You will report directly to our Controller and play a critical role in maintaining the integrity of our financial data. This position is ideal for someone who enjoys working with systems, solving problems, and bringing structure to fast-moving processes. Why It’s Exciting • Join a lean, high-growth team where your work has immediate impact and visibility, • Build hands-on experience in NetSuite and business systems, not just transactional accounting, • Work cross-functionally with Operations, Sales, and Fulfillment, gaining exposure beyond finance, • Opportunity to grow into more ownership over systems and processes as the company scales What You’ll Do Accounts Receivable • Generate and send customer invoices in a timely and accurate manner, • Monitor A/R aging and follow up on outstanding balances, • Apply cash receipts and reconcile incoming payments in NetSuite, • Investigate and resolve billing discrepancies with internal teams and customers, • Maintain accurate customer records, including billing terms and tax status Accounts Payable • Process vendor invoices accurately and in a timely manner, • Review and prepare invoices for payment; identify and resolve discrepancies, • Code invoices to appropriate general ledger accounts in NetSuite, • Reconcile vendor statements and investigate variances, • Maintain A/P aging reports and support vendor inquiries, • Support implementation of process improvements and internal controls NetSuite & Transaction Management • Ensure sales orders, fulfillments, and invoices are properly created and aligned in NetSuite, • Monitor and troubleshoot basic system and integration issues (e.g., Shopify, 3PL systems), • Identify and resolve transaction errors and data inconsistencies, • Maintain key records in NetSuite (customers, items, pricing, etc.), • Support basic reporting and saved searches as needed Data Integrity & Close Support • Perform regular checks to ensure accuracy of transactional data in NetSuite, • Validate coding (GL accounts, classes, locations) and flag discrepancies, • Assist with month-end close by preparing reconciliations and reports, • Escalate issues and unusual trends to the Controller Cross-Functional Collaboration • Partner with Sales, Operations, and Fulfillment teams to resolve order and billing issues, • Serve as a go-to resource for questions related to NetSuite transactions, • Help reinforce consistent processes across teams Process Improvement • Identify recurring issues and recommend improvements to workflows, • Assist in documenting and refining standard operating procedures, • Contribute to building scalable processes as the company grows What We’re Looking For • 2–4 years of experience in accounts receivable, accounts payable, or accounting operations, • Experience working in NetSuite (advanced proficiency), • Understanding of accounting principles and financial workflows, • Proficient in Excel (lookups, basic reconciliations), • Strong attention to detail and organizational skills, • Comfortable working with systems and troubleshooting issues, • Ability to manage multiple priorities in a fast-paced, in-person environment Nice to Have • Experience with eCommerce or operational integrations (e.g., Shopify, 3PLs)

Job Description The Director of Customer Strategy & Loyalty will build and operate Tatte’s customer growth engine, responsible for increasing guest frequency, strengthening retention, and deepening emotional connection with the brand. This leader owns the end-to-end system that converts guest engagement into measurable business outcomes, including loyalty strategy, CRM and lifecycle marketing, personalization, and customer intelligence. As Tatte expands across markets and digital channels, this role ensures the company builds durable guest relationships at scale. The Director will translate Tatte’s concept essence into repeat behavior and measurable economic impact — increasing visit frequency, improving retention, and driving sustainable same-store sales growth. This role partners closely with Digital, Marketing, Operations, Finance, Culinary, and Technology to ensure customer strategy strengthens both the hospitality experience and the economics of the business. KEY RESPONSIBILITIES Loyalty Strategy & Guest Frequency Growth – 40% • Architect and scale Tatte’s loyalty platform aligned with concept essence and economic guardrails., • Define segment-based value propositions that drive frequency and retention., • Lead pilot testing and performance optimization., • Establish the loyalty strategy as a primary driver of repeat visits and same-store sales growth., • Define the loyalty value proposition balancing rational benefits (rewards, convenience) with emotional loyalty (recognition, ritual, belonging)., • Partner with Digital Product and Technology teams to implement and scale the loyalty platform., • Establish economic guardrails and ROI expectations for loyalty investment., • Lead lifecycle strategy to drive repeat behavior and lifetime value., • Operationalize behavioral segmentation to focus investment where it yields the highest return., • Develop the data foundation and tools required to turn insight into action., • Build and operate a lifecycle marketing system that converts first-time guests into loyal regulars., • Develop segmentation frameworks and customer cohorts based on behavior and value., • Design personalized engagement strategies across email, SMS, push notifications, and in-app messaging., • Implement structured experimentation including A/B testing and cohort analysis., • Establish unified reporting on frequency, retention, LTV, and cohort performance., • Track first-to-second visit conversion and churn risk., • Translate customer insights into actionable strategies across menu, messaging, and experience., • Partner with Finance to measure incremental comp sales driven by loyalty and CRM initiatives., • Translate concept essence into tangible loyalty and personalization moments., • Ensure loyalty enhances not interrupts hospitality., • Partner with Operations to integrate loyalty and digital engagement into the café experience., • Collaborate with Marketing to ensure lifecycle engagement reflects Tatte’s brand voice and hospitality., • Work with Digital Product and Technology teams to evolve Tatte’s customer data and engagement capabilities., • Build and develop Tatte’s customer strategy and lifecycle marketing capability., • Establish clear accountability for guest engagement performance metrics., • Foster a culture of experimentation, insight-driven decision making, and continuous improvement. Education & Experience • Bachelor’s degree in marketing, Business, Analytics, Hospitality, or related field required. MBA or advanced degree preferred., • 10+ years in loyalty, CRM, lifecycle marketing, or guest engagement roles., • Proven experience building scalable loyalty platforms., • Experience increasing guest frequency, retention, and lifetime value through data-driven strategies., • Experience operating in high-growth hospitality, restaurant, retail, or consumer brands., • Strong understanding of CRM and lifecycle marketing platforms., • Strong financial understanding of customer economics (frequency, retention, LTV)., • Ability to balance brand storytelling with disciplined growth strategies., • Strong cross-functional leadership across marketing, operations, analytics, and product teams., • Strategic mindset with the ability to build systems that scale across markets., • Ability to work in and travel to all of our markets (Boston, DC, Tristate) OUR BENEFITS AND PERKS, • Competitive pay - $175,000 – $190,000 (commensurate with experience and qualifications) with the potential to bonus up to 20%, • 401(k) (with a vesting match), • Free EAP employee assistance programs, • Health, dental and vision insurance

Job Description Who We Are Fueled by passion, KAYALI was founded in 2018 by beauty mogul and fragrance fanatic, Mona Kattan. Translating to ‘my imagination’ in Arabic, KAYALI provides a modern fragrance experience inspired by Mona’s rich Middle Eastern heritage and the art of layering scents to help you create your mood; where sharing scents is a ritual and smelling good is both an act of goodwill and self-love. Mona collaborates with some of the world’s most renowned perfumers and sources the finest ingredients to create unique juices that are infinitely memorable, long-lasting, and cruelty-free. Each luxurious fragrance is an ode to true craftsmanship and tells a special story, from the addictive notes to the multi-faceted jeweled bottles. Our Mission To make everyone feel like the diamond they are! To build a global community of fragrance lovers through the power of scent and by providing them with the most innovative & luxurious fragrances, education and sharing our Middle Eastern fragrance rituals with the world. Summary As the Assistant Office Manager, you will support the People & Culture Manager with the day-to-day operations of the office in maintaining a professional, welcoming and well-organized workplace. This role plays a critical part in ensuring smooth administrative processes, and consistent support of the People & Culture projects and initiatives. You will assist with employee experience, administrative coordination, onboarding, and offboarding support, alongside office operations. As a liaison between employees, internal partners and external vendors, you will help support a positive, inclusive workplace culture that will ensure every employee feels supported throughout their employment lifecycle. Essential Duties and Responsibilities • Serve as a welcoming, friendly and professional first point of contact for employees, internal and external partners., • Assist with facilitating all building updates, requirements, updates as needed,, • Support P&C with employee engagement activities, events, off-sites, and recognition programs (monthly team lunches, birthday celebrations, team activities)., • Handle all incoming and outgoing mail, courier services, and packages (including carrier coordination for pickups and delivery)., • Order and maintain office supplies, pantry essentials, and inventory stock with relevant department leaders., • Liaise with P&C, along with relevant departments to support onboarding for new joiners (e.g., desk setup, welcome kits, access cards)., • Assist P&C, alongside relevant departments to support offboarding employees (recover company equipment, badges, systems termination)., • Manage office vendors (cleaning crews, maintenance, security, IT support, plant services, etc.) and ensure service levels are consistent., • Oversee workplace safety protocols, emergency procedures, and coordinate building badges/access with property management., • Maintain office equipment (printers, Wi‑Fi, meeting room tech) and escalate issues as needed., • Act as a point of contact for employee concerns, fostering open communication between employees and Americas Leadership. Experience in Office Management or Workplace Operations Minimum 3–5 years of experience managing office operations, facilities, or workplace services in a fast-paced, professional environment. Strong Organizational & Multitasking Skills Proven ability to manage multiple priorities simultaneously, with exceptional attention to detail and the ability to keep operations running smoothly and efficiently. Excellent Communication & Stakeholder Management Strong interpersonal skills with the ability to build relationships across teams, vendors, and leadership, ensuring a seamless and positive workplace experience. Operational & Problem-Solving Mindset Hands-on approach with the ability to anticipate needs, troubleshoot issues quickly, and implement effective solutions to support business continuity. Proficiency in Office Tools & Systems Comfortable using tools such as Microsoft Office (Excel, Outlook), workplace management systems, and basic budgeting or vendor coordination processes. Benefits • Premium Medical/Dental/Vision coverage, • Find your Magic Days, • Volunteer Day, • Birthday Leave, • Employee discounts on all Kayali products, • Quarterly product gifting Kayali is committed to building diverse and inclusive teams and upholding an equal employment workplace that is free from discrimination. We hire stellar individuals regardless of their race, color, ancestry, religion, gender identity, national origin, sexual orientation, age, marital status, medical conditions, disability, or veteran status. If you need reasonable accommodations at any point in the application or interview process, please let us know.

Job Description As our Growth Marketing Manager, you will be the engine that powers our customer acquisition and retention strategy. Your mission is to build and optimize a world-class marketing machine that drives measurable results and defines our brand in the marketplace. You are more than a digital marketer; you are a full-stack strategist, a creative content producer, and the critical bridge between our Marketing and Product teams. You are passionate about using data to find opportunities and are excited to leverage new tools like cutting-edge AI to work smarter and faster. The ideal candidate has a data-driven mindset with strong analytical skills and a proven ability to turn insights into action. Excellent communication and copywriting skills, with the ability to craft compelling messaging for different audiences is imperative. This role is pivotal to our company's growth and offers a unique opportunity to make a direct impact on our success while reporting to the VP of Growth and AI Strategy. What you will do: • Drive User Acquisition & Transactions: Plan, launch, and optimize performance marketing campaigns (Meta, Google Ads, TikTok) to drive immediate traffic, sign-ups, and menu checkouts., • Master Lifecycle & Retention: Own the email and SMS automation stack (Klaviyo). You will build and refine high-converting flows, specifically focusing on abandoned cart recovery, new user activation, and driving repeat purchase behavior., • Own Creative Strategy & CRO: Produce high-performing ad creatives and landing page copy. You will relentlessly test messaging and visuals to improve Conversion Rate Optimization (CRO) across the entire self-serve funnel., • Champion Product-Led Growth: Serve as the bridge between Marketing and Product. Analyze user behavior within the app to identify friction points and help optimize the "first-time user" experience to increase checkout rates., • 5+ years of hands-on experience in a Growth, Demand Gen, or Performance Marketing role, preferably in a DTC, eCommerce, Marketplace, or PLG (Product-Led Growth) environment., • Transaction-Focused Mindset: You have a track record of driving users to a "Buy Now" or "Checkout" action, rather than just filling out a "Contact Us" form., • Channel Expertise: Demonstrated mastery of paid social (Facebook/Instagram), paid search (Google), and lifecycle marketing. You are comfortable managing a budget and optimizing for ROAS., • Automation Proficiency: Expert-level proficiency with Klaviyo (or similar e-commerce automation platforms) is essential. You understand how to segment users based on purchase behavior and engagement., • AI-Native Workflow: A passion for leveraging new technology. You have hands-on experience using AI tools (e.g., ChatGPT for copy, Canva AI for creative, or AI data analysis) to work smarter and faster. What we offer: Not only will you have the opportunity to grow your career with other food-obsessed colleagues who have a shared passion for creating delight for customers, but you will also work alongside a highly collaborative team that values leading with trust and respect, and taking smart risks. • 401k match with immediate vesting (we match up to 3% of up to 6% that you defer), • Flexible PTO, 10 paid holidays, flexible sick time, plus 8 hours of volunteer time, • Low to no-cost comprehensive health, dental and vision coverage (Anthem Blue Cross), • Employer-paid life, short-term and long-term disability insurance, • $100 monthly wellness stipend, • $35 monthly internet stipend "The shared meal elevates eating from a mechanical process of fueling the body to a ritual of family and community, from the mere animal biology to an act of culture." • Michael Pollan We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need assistance or an accommodation due to a disability, please contact us at .

Job DescriptionAbout Puppy Sphere: Welcome to Puppy Sphere, we are a high-growth startup redefining the wellness category through puppy therapy! We’re on a mission to bring people together in welcoming spaces where the gentle power of puppies helps them slow down, boost their mood, and return again and again. As North America’s original puppy yoga company, we’ve built a community of over 400,000 people, making puppy therapy part of their everyday wellbeing ritual. We’ve partnered with global brands including the NBA, TikTok, and Google to bring the gentle power of puppies to even more workplaces, events, and communities! If you’re excited by growth, impact and care deeply about people, animals, and raising the bar in everything you do - we’d love to hear from you! Job Description: This is a part-time, on-site role based in Long Island, supporting the delivery of Puppy Sphere events. We’re looking for motivated, upbeat, and hard-working team members to join our Pack! 🐾 As an Event Facilitator, you’ll play a key role in bringing our classes to life; from setup through to breakdown, while creating a seamless, positive experience for our Puppy Sphere community and ensuring the safety and wellbeing of both people and puppies. This is a part-time, on-site role in Long Island; and weekday availability is a necessity. Please note that this role is for Long Island ONLY and not for other studios in New York City. The rate for this role is $18.00 USD per hour. Job Responsibilities: Event Operations: • Set up the studio and puppy area at the start of each shift, ensuring everything is clean, organized, and ready for guests and pups, • Support the care of puppies throughout the day, including cleaning, providing water/food as needed, and ensuring their comfort and wellbeing, • Assist with setting up themed decor for events when required, • Welcome and check in guests, creating a warm, friendly, and well-organized arrival experience, • Conduct welcome briefings throughout the shift, setting expectations and creating a positive, engaging start to each class, • Maintain a clean and safe environment by managing puppy clean-ups during and between classes, • Actively monitor puppy wellbeing and guide guests on appropriate handling to ensure a safe and positive experience for everyone, • Deliver a high-quality wellness experience by being present, attentive, and responsive to guest needs throughout the event, • Maintain cleanliness and organization across all areas of the studio, including the puppy space, beverage station, and common areas, • Support smooth transitions between classes, ensuring spaces are reset quickly and efficiently, • Work closely with the wider team to ensure smooth event delivery, proactively identifying and resolving issues as they arise, • Help build a strong sense of community by creating moments that keep guests coming back, • Embrace change and support the implementation of new processes and initiatives, helping ensure they land smoothly onsite, • Escalate any concerns relating to guest experience, team dynamics, or puppy wellbeing to supervisors in a timely manner, • Adhere to company policies, safety protocols, and animal welfare guidelines at all timesJob Requirements:, • Experience in the service or hospitality industry is preferred, • Availability to work weekdays (at least one day per week), • Availability for a minimum of 4 shifts per month, • Additional weekend availability is a strong plus, • A warm, engaging, and outgoing personality that helps create a welcoming and positive experience, • Comfortable working in a fast-growing startup environment where things evolve quickly and adaptability is key., • Must be 18 years of age or older, • Ability to lift, carry, push, and pull items weighing up to 30 lbs., • Ability to stand and walk for extended periods, including throughout the duration of events., • Ability to bend, kneel, crouch, reach, and perform repetitive motions as required during event setup, execution, and breakdown., • Comfortable working with standard cleaning supplies and solutions, following proper safety and handling guidelines., • Ability to work in environments with moderate noise levels, animals present, and high guest interaction., • Bonus if you have access to a car and ability to drive. We’re looking for someone who:, • Goes above and beyond to create an exceptional experience, • Is a true team player: proactive, supportive, and collaborative, • Embodies our values in everything they do, • Communicates clearly and confidently, with strong interpersonal and customer service skills, • Stays organized and can multitask in a fast-paced environment, • Is kind, thoughtful, and genuinely cares about creating a positive experience for every guest 🦮 Experience the happiness of working around puppies. 🧘 4 complimentary puppy yoga classes for you, family and friends. 🔖 35% discount on individual puppy yoga classes. ✨ Opportunity to work with celebrity clients and industry giants. Puppy Sphere Values: • We create happiness., • We care., • We adapt., • We show up. Powered by JazzHR G0F4s9oRDN

Job DescriptionBenefits: • KinderCare discount, • ASCP Discounts, • Bonus based on performance, • Company parties, • Competitive salary, • Free uniforms, • Opportunity for advancement What Sets Hand and Stone Apart: • Innovation: Hand and Stone provide high quality, results driven facial treatments in a supportive environment. Our menu has expanded to include the latest advancements in skincare including LED Skin Phototherapy, NuFACE microcurrent, dermal infusion as well as microdermabrasion and chemical peels., • Expertise and Growth: Elevate your skills through comprehensive service and product training, as well as development opportunities such as our Elite LE program, corporate trainer positions, mentorship program, and leadership development opportunities., • Advanced Modalities and Continued Training: Through partnerships with leading skincare brands such as Image, Dermalogica and Clarity, there is a continuing opportunity to certify as modality and brand experts to continue to further your esthetic career., • Results Driven: Through educating clients, repeated visits and post treatment product recommendations, our estheticians help clients discover the difference a facial and skincare ritual can make., • An active Esthetics license in the appropriate state, • Ability to carry Esthetics liability insurance, • Provide excellent service to members and guests by performing top-level services, • Design and prescribe progressive treatment plans based on the clients skincare goals, • Participate in hands-on training as well as workshops and webinars, • Achieve sales goals as outlined by spa management, • Create excellent experience for members/guests through friendly and helpful attitude, • Generate new clientele through promoting member referrals and memberships, • Help maintain professionalism and cleanliness of therapy rooms and common areas

Job DescriptionBenefits: • 401(k), • Competitive salary What Sets Hand and Stone Apart: • Innovation: Hand and Stone provide high quality, results driven facial treatments in a supportive environment. Our menu has expanded to include the latest advancements in skincare including LED Skin Phototherapy, NuFACE microcurrent, dermal infusion as well as microdermabrasion and chemical peels., • Expertise and Growth: Elevate your skills through comprehensive service and product training, as well as development opportunities such as our Elite LE program, corporate trainer positions, mentorship program, and leadership development opportunities., • Advanced Modalities and Continued Training: Through partnerships with leading skincare brands such as Image, Dermalogica and Clarity, there is a continuing opportunity to certify as modality and brand experts to continue to further your esthetic career., • Results Driven: Through educating clients, repeated visits and post treatment product recommendations, our estheticians help clients discover the difference a facial and skincare ritual can make., • An active Esthetics license in the appropriate state, • Ability to carry Esthetics liability insurance, • Provide excellent service to members and guests by performing top-level services, • Design and prescribe progressive treatment plans based on the clients skincare goals, • Participate in hands-on training as well as workshops and webinars, • Achieve sales goals as outlined by spa management, • Create excellent experience for members/guests through friendly and helpful attitude, • Generate new clientele through promoting member referrals and memberships, • Help maintain professionalism and cleanliness of therapy rooms and common areas

Job DescriptionAbout Puppy Sphere: Welcome to Puppy Sphere, we are a high-growth startup redefining the wellness category through puppy therapy! We’re on a mission to bring people together in welcoming spaces where the gentle power of puppies helps them slow down, boost their mood, and return again and again. As North America’s original puppy yoga company, we’ve built a community of over 400,000 people, making puppy therapy part of their everyday wellbeing ritual. We’ve partnered with global brands including the NBA, TikTok, and Google to bring the gentle power of puppies to even more workplaces, events, and communities! If you’re excited by growth, impact and care deeply about people, animals, and raising the bar in everything you do - we’d love to hear from you! Job Description: This is a part-time, on-site role based in New York City, supporting the delivery of Puppy Sphere events. We’re looking for motivated, upbeat, and hard-working team members to join our Pack! 🐾 As an Event Facilitator, you’ll play a key role in bringing our classes to life; from setup through to breakdown, while creating a seamless, positive experience for our Puppy Sphere community and ensuring the safety and wellbeing of both people and puppies. This is a part-time, on-site role in New York City; and weekend availability is a necessity. We have studios in both Flat Iron and Lower Manhattan and you can be placed at either. The rate for this role is $18.00 USD per hour. Job Responsibilities: Event Operations: • Set up the studio and puppy area at the start of each shift, ensuring everything is clean, organized, and ready for guests and pups, • Support the care of puppies throughout the day, including cleaning, providing water/food as needed, and ensuring their comfort and wellbeing, • Assist with setting up themed decor for events when required, • Welcome and check in guests, creating a warm, friendly, and well-organized arrival experience, • Conduct welcome briefings throughout the shift, setting expectations and creating a positive, engaging start to each class, • Maintain a clean and safe environment by managing puppy clean-ups during and between classes, • Actively monitor puppy wellbeing and guide guests on appropriate handling to ensure a safe and positive experience for everyone, • Deliver a high-quality wellness experience by being present, attentive, and responsive to guest needs throughout the event, • Maintain cleanliness and organization across all areas of the studio, including the puppy space, beverage station, and common areas, • Support smooth transitions between classes, ensuring spaces are reset quickly and efficiently, • Work closely with the wider team to ensure smooth event delivery, proactively identifying and resolving issues as they arise, • Help build a strong sense of community by creating moments that keep guests coming back, • Embrace change and support the implementation of new processes and initiatives, helping ensure they land smoothly onsite, • Escalate any concerns relating to guest experience, team dynamics, or puppy wellbeing to supervisors in a timely manner, • Adhere to company policies, safety protocols, and animal welfare guidelines at all timesJob Requirements:, • Experience in the service or hospitality industry is preferred, • Availability to work weekends (at least one day per week), • Availability for a minimum of 4 shifts per month, • Additional weekday availability is a strong plus, • A warm, engaging, and outgoing personality that helps create a welcoming and positive experience, • Comfortable working in a fast-growing startup environment where things evolve quickly and adaptability is key., • Must be 18 years of age or older, • Ability to lift, carry, push, and pull items weighing up to 30 lbs., • Ability to stand and walk for extended periods, including throughout the duration of events., • Ability to bend, kneel, crouch, reach, and perform repetitive motions as required during event setup, execution, and breakdown., • Comfortable working with standard cleaning supplies and solutions, following proper safety and handling guidelines., • Ability to work in environments with moderate noise levels, animals present, and high guest interaction., • Bonus if you have access to a car and ability to drive. We’re looking for someone who:, • Goes above and beyond to create an exceptional experience, • Is a true team player: proactive, supportive, and collaborative, • Embodies our values in everything they do, • Communicates clearly and confidently, with strong interpersonal and customer service skills, • Stays organized and can multitask in a fast-paced environment, • Is kind, thoughtful, and genuinely cares about creating a positive experience for every guest 🦮 Experience the happiness of working around puppies. 🧘 4 complimentary puppy yoga classes for you, family and friends. 🔖 35% discount on individual puppy yoga classes. ✨ Opportunity to work with celebrity clients and industry giants. Puppy Sphere Values: • We create happiness., • We care., • We adapt., • We show up. Powered by JazzHR 5wV3pOLPuN

Job Description We deliver the world's best coffee. Farmers, employees and customers are collaborators in our effort to create a memorable and enriching coffee experience. We are not afraid to ask questions, to try new things, and to admit that we are constantly learning. We strive for innovation and improvement. We know that extraordinary coffee is not the result of chance, but the product of hard work, skill, curiosity, and an unyielding commitment to quality. We work each day to change the way the world understands and experiences coffee, elevating a daily ritual into a culinary experience. We celebrate coffee's agricultural origins and the dedicated professionals who devote their lives to coffee. We embrace our responsibility to create positive change in the world. We use extraordinary coffee as our tool. We challenge traditional beliefs to create economic opportunity. We are stewards of the earth and advocate for our values of diversity, inclusion, and equality. We do business differently to forge new paths in specialty coffee. We are pioneers in the direct trade model for buying coffee and creating coffee partnerships all over the world. We're passionate about coffee, and that means we pay a bit more for coffee in order to buy direct and create long-term, collaborative relationships with our producers that grow exceptional coffee. The Business Development Manager (BDM), qualifies and develops prospective wholesale customers across a variety of business channels to onboard and support new wholesale customers while growing the designated territory. The position requires strong sales and business experience and a broad understanding of the food and beverage industry If your resume location does not match the listed base locations for the position, please include a cover letter that explains your relocation plans. KEY RESPONSIBILITIES * Responsible for the overall growth and development of the assigned territory and accounts within the assigned territory * Regularly conduct sales prospecting and lead management activities within assigned territory to identify and qualify new business opportunities across all wholesale channels. * Utilize our sales process, sales methodology, and CRM tools to conduct daily business activities. * Provide consultation for new wholesale customers, including recommendations for appropriate coffee equipment and menu, with confidence and expertise. * Increase sales in existing business by presenting additional product lines and new opportunities for increased consumption. OTHER RESPONSIBILITIES * Provide regular inputs for sales pipeline reports, sales forecasting, and work with management to execute sales strategy for the territory. * Effectively utilize the available team support across Finance, Marketing, Operations, Technical Service, and Training to service customers. * Manage the entire onboarding process of new wholesale customers and provide ongoing account support. * Coordinate sales and training information with the team to ensure individual and regional growth. REQUIRED QUALIFICATIONS * 1-3+ years of B2B coffee sales experience as an individual contributor. * Knowledge of the designated territory and business channels. * Familiar with sales prospecting methods and tools, including cold calling, presentations, drafting proposals, networking, etc. * Valid driver's license and clean driving record. * Strong negotiation skills. * Must have a valid drivers license with good transportation. * Must have a valid credit card or be able to obtain one for travel expenses. PREFERRED QUALIFICATIONS * Experience in the specialty coffee industry and/or food service or hospitality industry is highly preferred. * Coffee preparation/barista skills. * Familiarity with various commercial coffee equipment and a basic technical aptitude. * Experience recording customer and sales pipeline information into a CRM system. Knowledge of CRM as an individual contributor is preferred. WORK ENVIRONMENT / PHYSICAL REQUIREMENTS * The work environment is primarily office/remote. Occasionally in cafes or at events. * Must be able to lift 50lbs, occasionally. * At times, may require more than 40 hours per week to perform the essential duties of the positions. Occasionally evenings and weekends. * Up to 75% local travel within assigned local territoryto conduct sales meetings, presentations, reviews, and other interactions with prospective and current wholesale coffee customers.

Job Description Zerocater is looking for an ambitious sales leader with experience selling corporate catering and cafeteria solutions to some of the largest companies in North America. As the Head of Cafeteria and Catering Sales you will own winning new 6, 7, and 8 figure logos by evangelizing the value of our onsite cooking, off-premise catering, snacks, and coffee products. Reporting directly to our CEO, this role is responsible for all new revenue growth at Zerocater. We're looking for a scrappy leader who is comfortable being in a player/coach role (i.e. hunting and running the sales cycle for our largest deals) while also having the insight and experience needed to scale our hunter field sales team. We are looking for a high-performing leader who isn't afraid to get their hands dirty and build the right processes, playbooks, enablement, and systems needed to scale our sales team nationally. The ideal candidate has a proven track record of hiring and developing high performing sales talent, has consistently over delivered on new revenue goals, and has the resiliency needed to thrive in high-growth environments. What you will do: • Serve as a trusted leader within our company who lives our mission, vision who will build our sales strategy and plan in partnership with finance; exceed all hiring, new revenue, and cost of new revenue targets., • Be a strong coach and mentor to our existing sales teams to build a culture of excellence that increases sales productivity., • Act as a player coach by hunting and winning new enterprise corporate catering and cafeteria customers nationally., • Hire, coach, and develop high-performing sales talent. Create strong enablement and training programs that enable every rep to exceed our productivity goals., • Develop a winning sales playbook. Coach and mentor your team to hunt and large strategic corporate catering and cafeteria accounts ($1M-$30M in ARR)., • Build the operational rigor needed to scale our sales team; increase productivity and lower cost of revenue through territory carving, account segmentation, quota setting, and compensation planning. Own all sales forecasting, reporting, and analytics., • 15+ years of B2B sales experience with 8+ years experience in leadership roles where they owned and scaled the entire sales function., • Has experience selling corporate catering and cafeteria solutions to large companies while also working in high growth environments preferably at a mid-stage B2B startup., • Demonstrated success hiring top-tier talent; a strong coach and mentor to ICs, front line, and second line managers. Has managed tenured sales reps selling to enterprise accounts., • Strong analytical mindset with deep understanding of go-to-market (GTM) strategy, metrics, and operations; experience in account and territory segmentation, quota design, and compensation planning, • Proven track record as a motivational and agile leader who earns team trust by leading from the front—demonstrating hands-on expertise in winning deals and driving customer growth., • Started your career in field sales as an account executive and knows how to hunt and close complex deals. Has a track record of winning and growing 8+ figure accounts. Compensation: Base salary of $225k-$250k (Commission Potential of $150k+) What we offer: Not only will you have the opportunity to grow your career with other food-obsessed colleagues who have a shared passion for creating delight for customers, but you will also work alongside a highly collaborative team that values leading with trust and respect, and taking smart risks. • 401k match with immediate vesting (we match up to 3% of up to 6% that you defer), • Flexible PTO, 10 paid holidays, flexible sick time, plus 8 hours of volunteer time, • Low to no-cost comprehensive health, dental and vision coverage (Anthem Blue Cross), • Employer-paid life, short-term and long-term disability insurance, • $100 monthly wellness stipend, • $35 monthly cell phone stipend, • $35 monthly internet stipend, • Commuter benefits: Pre-tax money towards parking or public transit • Michael Pollan We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need assistance or an accommodation due to a disability, please contact us at .

Job Description About Puppy Sphere: Welcome to Puppy Sphere, we are a high-growth startup redefining the wellness category through puppy therapy! We’re on a mission to bring people together in welcoming spaces where the gentle power of puppies helps them slow down, boost their mood, and return again and again. As North America’s original puppy yoga company, we’ve built a community of over 400,000 people, making puppy therapy part of their everyday wellbeing ritual. We’ve partnered with global brands including the NBA, TikTok, and Google to bring the gentle power of puppies to even more workplaces, events, and communities! If you’re excited by growth, impact and care deeply about people, animals, and raising the bar in everything you do - we’d love to hear from you! Job Description: The Operations Coordinator oversees day-to-day studio operations, team execution, and event readiness across New York. This role is a vital on-the-ground leadership position, responsible for ensuring operational consistency, team support, and a high-quality customer experience. This position is ideal for someone stepping into management who is detail-oriented, people-focused, and execution-driven, with strong visibility into studio performance, team behavior, and guest experience. This is a full-time, onsite role, located in New York. Weekend work is required in this role. Job Requirements: Studio Operations & Execution Support • Own day-to-day studio operations across all locations, ensuring each studio is event-ready, organized, and operating efficiently., • Ensure studios consistently meet Puppy Sphere’s operational, brand, and customer experience standards, • Oversee end-to-end logistics for public, private, and community events, • Act as a primary point of contact during events, resolving issues in real time and escalating when needed., • Serve as the first escalation point for operational, guest, or animal welfare concerns, ensuring timely documentation and communication to the Regional Operations Manager., • Maintain regular in-person presence across all New York studios, ensuring leadership visibility and consistent standards across locations., • As the New York market expands, this role will evolve to support additional studios and increased team leadership responsibilities., • Uphold and reinforce company values, leadership expectations, and behavioral standards across all New York studios. Team Support, Training & Leadership • Guide and support Event Facilitators, Supervisors, and Head Supervisors through ongoing feedback and coaching., • Oversee hiring, onboarding, and training of new event staff., • Oversee training for new Event Facilitators and Supervisors to ensure consistent execution standards., • Oversee staff scheduling and ensure adequate coverage across all studios., • Act as Floor Manager, leading teams and supporting execution on-site., • Ensure staff performance reviews are scheduled and completed by Head Supervisors, escalating performance concerns when necessary., • Ensure team culture reflects Puppy Sphere’s mission, brand standards, and animal welfare commitments., • Oversee inventory levels, laundry services, weekly deliveries, and studio supplies., • Ensure studios are consistently stocked, organized, and operationally ready., • Coordinate and oversee monthly deep cleans across studios., • Support in-studio initiatives, including retail, add-ons, class packs, memberships and on-site promotions., • Reinforce upselling standards with event teams to ensure confident, brand-aligned execution., • Ensure merchandise displays and point-of-sale areas are organized, visible, and well-maintained., • Support local marketing initiatives by assisting with studio activations, partnerships, and community events., • Help identify local opportunities for collaboration with nearby businesses and community organizations., • Partner with the Eastern U.S. Operations Manager and Marketing team to bring local marketing initiatives to life operationally., • Ensure accurate tracking of studio-level expenses, including inputting expenses and timely submission of receipts., • Assist with auditing expense tracking sheets for completeness and accuracy., • Maintain visibility of inventory usage and operational spend., • Support special projects, launches, and city-level initiatives as needed., • Temporarily support or oversee operations in additional cities or studios when required., • 2+ years of experience in operations, events, hospitality, or customer-facing environments., • Experience supporting teams and coordinating day-to-day operations., • Strong organizational skills and attention to detail., • Comfortable working weekends and being present in-studio., • Strong communication and problem-solving skills., • Studios are consistently event-ready and well-run., • Event teams feel supported and guided on-site., • Operational issues are addressed quickly and escalated appropriately., • Upselling initiatives are executed consistently in-studio., • Local activations run smoothly from an operational standpoint., • Must be comfortable working in an active studio environment, including being on feet for extended periods and supporting floor operations when required., • Proactive, reliable, and execution-focused., • Strong communicator with a people-first mindset., • Detail-oriented with high standards for quality and organization., • Aligned with Puppy Sphere’s values, brand standards, and animal welfare mission. Perks: 🚀 Join a fast-growing startup with upward mobility. ⏱️ Flexible working hours, we trust you to manage your own time. ⛑️ Health Insurance eligibility after 90-day probation period. 🏝️ 10 days paid vacation. ❤️️‍🩹 3 paid wellbeing days. ✈️ Annual Team Retreat. 🧘 Unlimited complimentary puppy yoga classes for you, family and friends. 🎟️ Attend networking and unique invite-only events in your city and beyond. ✨ Opportunity to work with celebrity clients and industry giants (recent clients : NBA, TikTok, and Google). We’re so grateful for your interest in joining the team here at Puppy Sphere! Due to the high number of applications we receive, we may not be able to personally reach out to everyone, but please know we truly appreciate the time and effort you’ve taken to apply ❤️ Powered by JazzHR We8tKy9feB

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