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Job Description Reports To: The Mailroom Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: The Mailroom Associate provides exceptional mail and shipping/receiving services, delivering operational functions in the following areas: processing of inbound/outbound mail, distributing/delivering mail, shipping and receiving products and supplies to support the onsite business service center in a timely manner. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous, and efficient service. Duties and Responsibilities: • Provides 5-star customer service to all employees (in all forms of communication)., • Receives inbound mail/packages and sorts incoming mail and inputs into chain of custody software package., • Operates mail machines including the postage meter, photocopying machine, and mail folding and inserting machine., • Maintains records of receipt, mailing dates, and other required information., • Manages outgoing mail/package transactions., • Performs duties associated with shipping and receiving of materials., • Notifies employees upon receipt of inbound deliveries., • Distributes mail/packages to company personnel., • Acts as point of contact for company personnel on mail/package inquiries., • Submit work orders for certain requests., • Maintains the Business Service Center area in a neat and orderly fashion., • Monitors level of office supplies on the floor and replenishing and orders accordingly., • Proactively seeks out additional work during downtime., • Builds professional relationships with customers and other teams., • Maintains professionalism and composure when interacting with all employees., • Trains back-up and providing guidance on policies and procedures., • Determines what additional support is needed when handling sensitive inquiries., • Provides exceptional customer service to client., • Provides reception or concierge (front of office) or hospitality (back of office) coverage as needed. Competencies: • Strong verbal and written communication skills., • Excellent customer service skills., • PC skills MS Office Suite experience., • Ability to handle multiple tasks simultaneously., • Good organizational skills., • Working knowledge of MFD equipment., • Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions., • Possesses ability to work independently and is capable of completing projects., • Ability to determine correct method and packing material as well as validate packing slips for accuracy of incoming and outgoing materials. Qualifications and Education Requirements: • High School Diploma (or equivalent) required., • 2+ years prior work experience preferred., • Ability to work assigned work hours determined by manager., • Excellent organizational and time management skills., • Analytical abilities and aptitude in problem-solving., • Superb written and verbal communication skills., • Current knowledge or ability to learn computer-based systems required for functions of position., • Required to maintain an overall professional appearance and attitude., • Adhere to all policies and procedures required. Physical Demands: • Approximately 50% of the time this position requires the below physical demands., • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs., • Ability to walk, bend, kneel, stand, and/or sit for an extended period of time., • Manual dexterity is required for operating office machinery (phone, copy machines, binding equipment, etc.)., • Ability to communicate and decern information effectively with onsite staff using vision, hearing, and oral/written comprehension., • Ability to lift or move 40 lbs. or greater frequently. Travel: None or Negligible Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Pay Range$17—$18 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description AI, Analytics & RPA Intake Lead MUST be local to New York City, Hybrid Schedule, at least 3 days onsite Salary Range: $103k to $135 No Sponsorship Available AI and Analytics Center of Acceleration team are seeking a highly skilled and motivated Demand Intake Manager to join our team. This individual will play a crucial role in managing the intake and prioritization process for AI, analytics, and Robotic Process Automation (RPA) use cases. The Demand Intake Manager will work closely with stakeholders across the company to assess, prioritize, and align business needs with strategic AI, analytics, and RPA initiatives. Key Responsibilities: • Serve as the primary point of contact for stakeholders submitting AI, analytics, and RPA use cases., • Establish and manage the demand intake framework, ensuring a structured and transparent process for evaluating and prioritizing initiatives., • Collaborate with business leaders, technology teams, and AI & Analytics experts to assess the feasibility, impact, and alignment of requests with the bank's strategic objectives., • Develop criteria and scoring models to objectively evaluate and rank use cases based on business value, feasibility, and strategic alignment., • Facilitate governance meetings and intake review sessions, driving discussions to ensure informed decision-making on project prioritization., • Partner with project management, solution architect, technical architect, and implementation teams to transition approved initiatives from intake to execution seamlessly., • Track and report on intake pipeline status, providing visibility into demand trends, key priorities, and bottlenecks., • 8+ years of experience in demand intake management, project management, or stakeholder management within a financial services or technology-driven environment., • Strong knowledge of AI, analytics, and RPA technologies, with the ability to evaluate business use cases in these domains., • Experience in developing and managing intake processes, prioritization frameworks, and governance structures., • Proficiency in data visualization and reporting tools to communicate intake trends and pipeline status., • Excellent problem-solving skills and the ability to think critically and creatively., • Excellent stakeholder management skills, with a proven ability to influence and collaborate across diverse teams., • Strong leadership, • Strong project management skills, with the ability to track, organize, and drive multiple initiatives simultaneously., • Bachelor's degree in business, Finance, Computer Science, Data Science, or a related field. Master's degree preferred.

Job Description Forhyre is seeking a talented individual that will be able to provide security architecture support and interface across the program as needed. This support includes, but is not limited to, cybersecurity solutions, providing technical strategy for solutions, guidance, policy, and implementations. The successful candidate for this position is a highly motivated individual, with a strong IT security background who excels integrating, operating, and deploying security technology and solutions and interacts well with both internal teams and clients. Note: U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. Responsibilities: • Engineer, implement and monitor security measures for the protection of computer systems, networks and information, • Develop and implement security policies and controls to support the Cyber Security framework, • Manage the existing cyber security training program across global, multilingual business, • Assists in ensuring global Information security program meets all industry regulations, standards, and compliance requirements, • Drive adoption of infrastructure security best practices and work with Information Technology teams to ensure security standards are maintained, • Implement technology to proactively scan Information Technology environment for security breaches and suspicious activity, • Continuous improvement in the areas of Information Security technologies, techniques and processes, • Develops and maintains an effective system for the distribution of regular key performance indicator reports and dashboard, • Ability to interpret penetration test results and describe issues and fixes to non-security expert, • Responsible for leading an accurate & comprehensive status reporting to the executive steering committee, • Create and implement SOP/ process improvement initiatives to achieve outcomes that align or exceed the expectations of strategic roadmap Skills & Experience • 8+ years hands-on experience designing or implementing security solutions, including all related documentation and artifacts, • Analytical ability, problem-solving skills, and ability to break down complex problems into actionable steps, • Extensive experience in design and development of enterprise security architectures. Experience must include a wide range of work in creating diagrams and documentation with all components that comprise IT systems including network topology., • Strong knowledge and experience in secure enterprise architecture design, especially with regard to IAM, NDR, EDR, SIEM, AI/ML, and other cybersecurity tools and resultant applications, • Experience selecting effective methods, techniques, and evaluation criteria to achieve desired outcomes, • Previous experience developing architectures, strategies, strategic plans, roadmaps, and technical standards for the federal IT enterprise environment., • Vulnerability Assessment testing and/or Penetration Testing (preferred), • Robotic Process Automation/Intelligent Automation (preferred), • Business case development supporting security technology solutions (preferred), • Additional certifications demonstrating cybersecurity/technical mastery (preferred)

Job Description Job Title: Administrative Assistant Reports To: The Administrative Assistant will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. SPS is seeking an Admin Assistant for a client, a leading global private equity firm. This Admin Assistant welcomes all visitors and colleagues alike as the first point of contact upon arrival. This hospitality-focused person understands they set the stage for the experience on the touchpoint journey. The ideal candidate should be organized, professional, and have a passion for service. As the first point of contact for visitors and callers, this individual will deliver a seamless, high-touch experience that reflects the firm's commitment to professionalism and exceptional hospitality. This role combines reception duties, hospitality, and light administrative support to ensure a world class experience for both employees and guests. Overall, this position continuously offers the highest level of service to all clients and SPS employees while maintaining a professional image of the company by providing prompt, courteous, and efficient service. What You Will Be Doing: • Greet and assist visitors, delivering an exceptional first impression., • Answer and route calls promptly and professionally, including confidential inquiries., • Oversee conference room scheduling, meeting preparation, and catering coordination., • Prepare and reset meeting spaces before and after events., • Maintain a clean, organized reception area and offer refreshments to guests., • Provide light administrative support to internal teams as needed., • 2-4 years of reception or hospitality experience, ideally in financial services or hospitality environments., • Exceptional customer service, communication, and interpersonal skills., • Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced setting., • Proficient in Microsoft Office Suite; comfortable learning new systems. Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Pay Range$30—$33 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Administrative Tax Clerk The Clerk provides exceptional expense/financial and office services, delivering operational functions in the following areas: receiving, processing, and verifying invoices, tracking and recording purchase orders, and processing payments, while serving as a backup to other front or back of office functions. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. Duties and Responsibilities: Provides 5-star customer service to all employees (in all forms of communication). Does extensive preparation and tracking of all expense reports and reimbursements; understands and complies with all policies, guidelines, and procedures for expense processing; completes monthly reconciliations of principal's expense profile. Communicates sick days, vacation days, early departures, late arrivals, and changes to the schedule. Generates research reports and pulls company and client information using proprietary tools, , online tools, , etc. Arranges and facilitates extensive domestic, international, and multi-destination travel including flights, hotels, and cars in accordance with IBD policy, expense guidelines. Provides general administrative or office management tasks. Supports incoming correspondence; archiving of documents, records, and reports in accordance with firm policy; performs general administrative errands; liaises with Office Administration team to assist in dissemination of critical information. Processes check requests and expense reports on a regular basis. Accurately reviews, codes, and processes vendor invoices. Maintains a large number of vendor accounts while staying in compliance with company policies and procedures. Proactively seeks out additional work during downtime. Builds professional relationships with customers and other teams. Maintains professionalism and composure when interacting with all employees. Trains back-up and providing guidance on policies and procedures. Determines what additional support is needed when handling sensitive inquiries. Provides exceptional customer service to client. Provides reception or concierge (front of office) coverage or mail (back of office) coverage as needed. Competencies: Strong verbal and written communication skills. Excellent customer service skills. PC skills MS Office Suite experience. Ability to handle multiple tasks simultaneously. Good organizational skills. Possesses ability to work independently and capable of completing projects. Patient, calm, clear-thinking, poised, professional, and energetic. Qualifications and Education Requirements: High School Diploma (or equivalent) required. 2+ years prior work experience preferred. Ability to work assigned work hours determined by manager. Excellent organizational and time management skills. Analytical abilities and aptitude in problem-solving. Superb written and verbal communication skills. Current knowledge or ability to learn computer-based systems required for functions of position. Required to maintain an overall professional appearance and attitude. Adhere to all policies and procedures required. Physical Demands: Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs. Ability to walk, bend, kneel, stand, and/or sit for an extended period of time. Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.). Ability to lift or move 40 lbs. or greater frequently. Travel: None or Negligible Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Pay Range$26—$26 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Onsite IT Technician- is responsible for providing local operational support for an office or group of offices. This position requires both excellent customer service and problem-solving skills. The candidate must possess a process and project orientated mindset and be efficient working individually as well as part of a larger team. The ideal candidate would be knowledgeable on a wide range of technology and adaptable enough to be able to leverage it against a wide range of technical issues. The candidate must be highly motivated and self-reliant individual with a desire to better themselves. Issues Management and Resolution • Analyze issues and formulate solutions, • Troubleshoot system, application and hardware issues, • Ensure customer is updated on ticket progress, • Work directly with customers to solve problems, • Utilize internal IT Knowledge Base to both provide and find solutions to known issues, • Use external information to research and resolve issues when needed, • Consistently update the ticket tracking system with status and fixes, • Perform routine system maintenance on laptops and desktops, • Track computer assets according to organizational standards, • Perform backups and restores, • Strong interpersonal skills with heavy focus on customer service, • Demonstrate sound written, oral and organizational skills, • Collaborate with local and remote teams using provided tools, • Consistently share solutions with peers, • Works effectively as an individual and as part of a team, • Complete assigned tasks on time, • Ability to follow documented commonly used concepts, practices, and procedures, • Ability to manage multiple constituencies, issues, priorities, projects and goals Work Schedule • Local travel between sites may be required, • Occasional travel to sites outside the local area may be required Education and Certifications • Minimum 1 year IT experience, • Experience delivering IT solutions within a corporate and/or enterprise environment, • Experience working in a mixed Mac and Windows environment Additional Skills • Experience in the Advertising and/or Marketing industry preferred, • Experience in centrally managed computer environments, • Experience supporting A/V environments not required, but is a plus Pay Range $31 - $32 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off., • Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering. About SPS SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: ___ To view our privacy policy, click on the link below: Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Job Title: Full-stack Developer: .NET and GenAI Reports To: Full-stack Developer: .NET and GenAI will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. SPS is seeking a skilled Full-stack Developer: .NET and GenAI with 5–10 years of experience in C#, .NET Core, and Azure-based web application development. The ideal candidate will bring strong expertise in building scalable APIs, integrating GenAI models, and working with cloud-native tools, CI/CD pipelines, and modern design patterns. Must Have Knowledge: • Hands on Experience in C# .NET Core and CosmosDB Hands on Experience in .NET, .NET Core Web Application Development, Web APIs Good to have experience in React, AngularJS, NodeJS In-depth knowledge of Web Application Life Cycle Good understanding of REST APIs, Data Structures., • Must have knowledge on CI/CD Good debugging and analytical skills., • Must know about design patterns Must have experience with code reviews., • Must know about different types of caching strategies Can analyze client requirements and propose ideal solutions., • Must have experience in developing web applications and customer-facing integrations using C#, .NET 7.0+/CORE, SQL/No SQL, Web API and Cloud Native development using Azure., • Minimum 3 Years of experience in various GenAI models from OpenAI, Google Gemini, RunwayML etc. Experience on Agentic AI/ Frameworks like AutoGen, LangChain etc, • Experience on Azure data Factory, Azure Logic Apps, Azure functions and, • Build analytical approach based on business requirements, then develop, train, and deploy machine learning models and AI algorithms, • Technical Design, development, and support web applications, and API frameworks., • Integration with different systems, Integration with AI models and orchestration layers, • ORM Tools (Entity Framework etc.)., • Knowledge in Azure Stack and deployment procedure and CI/CD, Container deployments., • Experience in Git code repo, • 10 years of experience preferred, • Bachelor's or master's degree in computer science, Engineering, or a related field Pay Range$75—$95 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by law. To view our privacy policy, click on the link below: Data Privacy Statement

Job Description Adore Me is a platform of digital fashion brands founded on 4 pillars: inclusive sustainability, proprietary technology, differentiated service, and own brands. We are disrupting the lingerie & apparel industry, with revenues exponentially growing from $1M in 2012 to $160M in 2020. Adore Me is ranked #9 on Crain's Fast 50 list of fastest-growing companies in New York, ranked three times on the Inc. 500 list of the fastest-growing private companies in America, including the #2 fastest growing retail company in the U.S. in 2015. Founded in 2012 with the ambition to disrupt the industry to its core - Adore Me has grown to be a team of 300+ employees across the U.S. and Europe. What will you do? You will be working in our distribution center with a top-notch automation system - We are fulfilling thousands of e-commerce orders daily all across the US from our facility in NJ. You will be a key actor of a talented and dedicated team with experience managing operations and automation. You are responsible for: 1. Maintenance/ Automation • Ensure the operational efficiency of all the automation and mechanical systems: good to person picking, robotic arms, sortation system, conveyor, printers. You are making a huge impact on the results of the facility by reaching the targeted KPIs of the automation., • Supervise, train, and coordinate employees of the maintenance department, • Completion of repairs and maintenance in common areas and building interior and exteriors as needed, • Accountable for annual repair and maintenance budgets., • Develops, manages, and continuously improves functional infrastructure such as:, • Preventative Maintenance and Predictive Maintenance Program, • Maintenance work order process, • Maintenance inventory management and control processes, • Skills development and training programs, • Departmental metrics, • Maintenance training and mandatory usage, • Coordinate outside service, i.e., electrical, mechanical, and trades contractors., • Identifies, justifies, and implements sustainability-focused improvements to the facility and warehouse processes. 2. Health and safety of the warehouse employees • Implement workplace safety/security policies and standards within the warehouse, Raises awareness, at all levels of the organization, of the impact of safety issues, whether legislative or best practice, • Leads implementation of safety policies and practices, • Ensures compliance with OSHA guidelines, • Audits and reports on safety performance to internal stakeholders and regulatory bodies, • Trains staff on safety issues and programs, • Conducts accident investigations and leads corrective action implementation What skills do you have? • 3-5 years of experience in management/project management/engineering/safety/logistics or any other relevant fields, • Experience with any kind of automation is required., • Any experience within operations and/or OSHA requirements is a plus, • Spanish speaking is a plus, • Hands-on and start-up mindset. You are working in a warehouse environment; you need positive energy and natural care for the people Adore Me promotes diversity and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone.

Job DescriptionCompany Description For more than 70 years, IDB Bank has made it our mission to be the best bank for our clients by putting their needs first, and the success we’ve enjoyed fundamentally comes down to our people. Here at IDB, you’ll work side by side with some of the most talented professionals in the industry who share a strong sense of teamwork and a passion for providing exceptional service down to the smallest detail. We offer a comprehensive benefits package that includes generous paid time off and the ability to participate in our medical coverage and 401(k) plan on your very first day with us. We are also committed to diversity and inclusion, and to providing all of our team members with an equal opportunity to succeed and make meaningful contributions within a work environment that is respectful, welcoming and inclusive. Job Description IDB Bank is seeking a seasoned CRM Architect to lead the design, integration, and optimization of enterprise CRM solutions that enhance customer engagement, streamline onboarding, and support regulatory compliance. The CRM architect will play a critical part in aligning CRM capabilities with the bank’s digital strategy, leveraging Salesforce, AI, RPA, and integration platforms to deliver scalable, secure, and data-driven customer experiences. Primary Responsibilities • Develop and maintain a scalable, secure, and high-performing CRM reference architecture aligned with enterprise IT and business strategic goals. Conduct gap analysis and define essential CRM components to support project execution and governance., • Design and implement CRM architecture to support digitized account opening and KYC processes across digital and branch channels. Ensure readiness of CRM workflows and integrations to enhance customer engagement and cross channel communication., • Lead CRM integration for banking, enabling customer segmentation and personalized engagement. Deliver domestic and international CRM solutions in alignment with IT and business timelines and customer experience goals., • Identify and execute cost optimization strategies for CRM platform through consolidation and license rationalization. Provide a roadmap for CRM functionality, data, and integration efficiency improvements., • Promote CRM best practices and data-driven engagement strategies across IT and business teams. Conduct workshops and define governance and standard through the Architecture Review Board (ARB)., • Define and implement training and knowledge transfer programs for CRM users, SMEs, and stakeholders. Ensure smooth adoption and operational readiness for new CRM implementations., • Align CRM architecture with enterprise data strategy to support analytics, governance, and customer insights. Conduct quarterly assessments to ensure CRM meet functional and operational quality standards., • Architect automation strategies within CRM using AI, RPA, and workflow automation tools. Deliver frameworks for self-service engagement and robotic process automation to improve operational efficiency., • Identify and advance security and compliance controls within CRM to protect customer interactions and data. Ensure alignment with risk management frameworks and regulatory requirements, including but not limited to BSA, SRs, and MRBAs., • Establish and evolve a CRM quality assurance framework to monitor data integrity, platform performance, and customer experience. Track incident reports and drive continuous improvement in CRM operations.Qualifications, • Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field. A strong academic foundation in technology and design is essential for this role., • Minimum of 8 years of experience in CRM architecture, preferably within the banking or financial services industry. Proven ability to lead enterprise-level CRM initiatives from design through implementation., • Deep expertise in Salesforce service and marketing cloud, customer journey and workflow orchestration, social media marketing and integration, and campaign management., • Demonstrated success in leveraging Salesforce capabilities to drive customer engagement and operational efficiency., • Experience with architecting Agentic AI and AI-driven customer engagement strategies. Ability to design intelligent workflows and predictive models that enhance CRM performance., • Proficiency in UiPath or other RPA for automating CRM-related business processes. Experience in implementing scalable automation frameworks that reduce manual effort and improve accuracy., • Strong knowledge of MuleSoft or other iPaaS for integration. Skilled in designing and managing APIs and data flows between CRM and corresponding enterprise applications., • Familiarity with CRM maturity model, security frameworks, data and application governance, and banking regulatory compliance standards, • Knowledge of enterprise architecture frameworks, including TOGAF or Zachman, and the ability to align CRM with broader architectural principles. Additional Information The Bank will make reasonable accommodations to the following employees to allow them to perform the essential functions of their position, except where doing so would result in undue hardship to the Bank: • Those with a known mental or physical disability., • Pregnant individuals and/or individuals with pregnancy or childbirth-related medical conditions., • Victims of domestic violence, sex offenses or stalking. The Bank retains the ultimate discretion to choose the appropriate reasonable accommodation. Upon reaching a final determination at the conclusion of the cooperative dialogue, the Bank will provide the requesting individual with a written final determination identifying any accommodation granted or denied. In addition, the Bank will maintain any information regarding the employee’s request and status in the strictest confidence, except as requested by the employee, as required on a need-to-know basis or as otherwise required by law. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. All your information will be kept confidential according to EEO guidelines. IDB BANK, INCLUDING ITS SUBSIDIARIES AND DIVISIONS, PROVIDES EQUAL EMPLOYMENT OPPORTUNITIES TO ALL EMPLOYEES AND APPLICANTS FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, NATIONAL ORIGIN, AGE, DISABILITY, GENETIC STATUS, CITIZENSHIP STATUS, MARITAL STATUS, MILITARY OR VETERAN STATUS, CURRENT UNEMPLOYMENT OR ANY OTHER LEGALLY PROTECTED CATEGORY IN ACCORDANCE WITH APPLICABLE FEDERAL, STATE AND LOCAL LAW. NOTHING IN THIS SITE CONSTITUTES A PROMISE OR OFFER OF EMPLOYMENT. IDB BANK, INCLUDING ITS SUBSIDIARIES AND DIVISIONS, PROVIDES EQUAL EMPLOYMENT OPPORTUNITIES TO ALL EMPLOYEES AND APPLICANTS FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, NATIONAL ORIGIN, AGE, DISABILITY, GENETIC STATUS, CITIZENSHIP STATUS, MARITAL STATUS, MILITARY OR VETERAN STATUS, CURRENT UNEMPLOYMENT OR ANY OTHER LEGALLY PROTECTED CATEGORY IN ACCORDANCE WITH APPLICABLE FEDERAL, STATE AND LOCAL LAW. NOTHING IN THIS SITE CONSTITUTES A PROMISE OR OFFER OF EMPLOYMENT.

Job Description Job Title: Full-stack Architect: .NET, Node and GenAI / Data Science Reports To: The Full-stack Architect: .NET, Node and GenAI / Data Science will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. SPS is seeking an experienced Full-stack Architect: .NET, Node and GenAI / Data Science. Hands on Experience in C# .NET Core and CosmosDB Hands on Experience in .NET, .NET Core Web Application Development, Web APIs Good to have experience in React, AngularJS, NodeJS In-depth knowledge of Web Application Life Cycle Good understanding of REST APIs, Data Structures. Must have knowledge: • Must have knowledge on CI/CD Good debugging and analytical skills., • Must know about design patterns Must have experience with code reviews., • Must know about different types of caching strategies Can analyze client requirements and propose ideal solutions., • Good communication skills and the ability to explain situations as clearly and briefly as possible via email/phone/in-person to peers, Leadership, and customers., • Must have experience in developing web applications and customer-facing integrations using C#, .NET 7.0+/CORE, SQL/No SQL, Web API, NodeJs Minimum 3 Years of experience in various GenAI models from OpenAI, Google Gemini, RunwayML, • Technical Design, development, and support web applications, and API frameworks., • Must have technical lead / Architect experience., • ORM Tools (Entity Framework etc.)., • Knowledge in Azure Stack and deployment procedure and CI/CD, • Experience in Git code repo, • Good to have experience in Python, Django, Flask, • Needs 8-10 years experience, • Good to have experience in React, AngularJS Pay Range$80—$95 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Radical AI, Inc. is an artificial intelligence company that is accelerating scientific research & development. We are at the forefront of innovation in the field of materials R&D, a critical driver for advancing our most cutting-edge industries and shaping the future. Breaking away from the traditionally slow and costly R&D process, Radical AI leverages artificial intelligence and machine learning to pioneer generative materials science. This innovative field blends AI, engineering, and materials science, revolutionizing how materials are created and discovered. Radical AI's approach speeds up R&D and addresses global challenges, setting new benchmarks in technology and sustainability. As a Full Stack Engineer at Radical, you’ll design and build systems that bridge software and physical labs. You’ll develop services that orchestrate robotic hardware, manage asynchronous workflows, and expose them via APIs and interfaces to scientists and engineers. Your work will touch everything from real-time coordination of lab equipment, to building frontend tools for steering experiments, to high-performance backend services that run simulations and ML-powered feedback loops. We work in a deeply technical domain—robotics, ML, and experimental automation—and your software will directly control and monitor systems in the real world. You’re an engineer who thrives on building complex systems that touch real hardware, manage asynchronous workflows, and surface meaningful interfaces to end users. You’re comfortable moving between abstraction layers, and you take ownership of problems from design to debugging in production. You may not have done all of the following, but the prospect of learning and owning these technologies excites you: • Python expertise, especially with context managers and asynchronous programming using asyncio. You’ve built services that coordinate concurrent processes and understand event loops, clean cancellation, and backpressure., • Rust experience or a strong interest in systems programming. You appreciate its guarantees and have used it (or want to use it) for high-performance orchestration, drivers, or data handling where Python falls short., • Familiarity with distributed systems patterns such as idempotent task execution, event-driven workflows, pub/sub messaging, and retry semantics., • Experience with gRPC, protocol buffers, and versioned API design. You’ve worked on strongly typed service boundaries and understand the tradeoffs in service mesh vs monolith architectures., • Frontend engineering experience with Svelte, React, or similar frameworks. You’ve built responsive, real-time interfaces and care about state management, testing, and usability. You’ve worked with structured APIs and understand browser performance implications., • Comfort with telemetry, observability, and debugging tools—structlog, OpenTelemetry, Prometheus, Grafana, etc. You think about how systems fail and how to make failure modes easy to diagnose., • Experience with hardware-adjacent software: robotics SDKs, sensor interfaces, PLCs, or simulation environments (e.g. ROS, PyBullet, or custom test benches for hardware-in-the-loop testing)., • Familiarity with CI/CD, containerization (Docker), and hybrid cloud/on-prem environments. You understand how to build for reproducibility and deploy in controlled lab settings., • You’re driven by technical depth and product impact. You want your code to directly influence what happens in the real world—and you’re eager to work alongside roboticists, ML engineers, and scientists to make that happen., • Experience with robotic APIs, lab automation protocols, or hardware integration (e.g., ROS, Modbus, serial interfaces)., • Familiarity with real-time systems, state machines, or control loops., • Experience writing developer-facing SDKs or command-line tools., • Exposure to scientific computing, simulation pipelines, or ML infrastructure., • Experience working with structured telemetry, logs, or time-series data., • Comfort developing and debugging in hybrid on-prem/cloud environments (e.g., Docker, k8s)., • A competitive compensation package also includes the best in benefits:, • Medical, dental, and vision insurance for you and your family, • Mental health and wellness support, • Unlimited PTO and 14+ company holidays per year, • 401K, • Work closely with a team on the cutting edge of AI research., • A mission: an opportunity to fundamentally change the way humanity makes progress through materials science discovery.$200 - $250 a year+ Equity + Benefits; base pay offered may vary depending on job-related knowledge, skills, and experience.Radical AI is committed to equal employment opportunity regardless of race, color, ancestry, national origin, religion, sex, age, sexual orientation, gender identity and expression, marital status, disability, or veteran status.

Job Description Job Title: Hospitality Associate Reports To: The Hospitality Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: This Hospitality Associate position is directly responsible for the presentation, ordering, stocking of food and beverages onsite for all client gatherings, including meetings, events, interviews, seminars, and conferences. This position directly supports the onsite needs associated with onsite setup and tidiness of professional workspaces. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. Duties and Responsibilities: • Provides 5-star customer service to all employees (in all forms of communication)., • Orders, stocks and inventories, maintenance, preparations, and presentations of products., • Sets up meeting spaces for onsite needs such as meetings, conferences, or meals., • Submit work orders for certain requests., • Service and replenish the barista, pantry, conference, kitchen, or meeting areas., • Will perform meeting room and conference room set-ups., • May perform building occupant moves within assigned facilities., • Will perform light maintenance and cleaning duties as assigned., • Maintains the Business Service Center area in a neat and orderly fashion., • Monitors level of office supplies on the floor, and replenishes and orders accordingly., • Proactively seeks out additional work during downtime., • Builds professional relationships with customers and other teams., • Maintains professionalism and composure when interacting with all employees., • Trains back-up and providing guidance on policies and procedures., • Determines what additional support is needed when handling sensitive inquiries., • Provides exceptional customer service to client., • Provides reception or concierge (front of office) and mail or office services (back of office) coverage as needed. Competencies: • Strong verbal and written communication skills., • Excellent hospitality and customer service skills., • PC skills – MS Office Suite experience., • Ability to handle multiple tasks simultaneously., • Good organizational skills., • Requires knowledge and understanding of technological ordering systems and ability to comprehend instructions., • Possesses the ability to work independently and is capable of completing projects., • Adaptable and flexible to needs at a moment's notice. Qualifications and Education Requirements: • High School Diploma (or equivalent) required., • 1-2+ years prior work experience preferred., • Ability to work assigned work hours determined by the manager., • Excellent organizational and time management skills., • Analytical abilities and aptitude in problem-solving., • Superb written and verbal English communication skills., • Current knowledge or ability to learn computer-based systems required for functions of position., • Required to maintain an overall professional appearance and attitude., • Adhere to all policies and procedures required. Physical Demands: • Approximately 50% of the time this position requires the below physical demands., • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs., • Ability to walk, bend, kneel, stand, and/or sit for an extended period of time., • Manual dexterity is required for operating office machinery (phone, copy machines, binding equipment, etc.)., • Ability to lift or move 40 lbs. or greater frequently., • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus., • Must be able to utilize computer monitor and keyboard. Travel: None or Negligible Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Pay Range$21—$21 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

AI, Analytics & RPA Support SRE Lead. Join Mizuho as the AI, Analytics & RPA Support SRE Lead!. Mizuho AI and Analytics Center of Acceleration team are seeking a highly skilled and motivated AI, Analytics Robotic Process Automation (RPA) infrastructure, support, and SRE to join our team.

Strong analytical skills to understand business processes, identify automation opportunities, and evaluate the feasibility of automation. Technical proficiency in RPA tools like UiPath, Blue Prism, or Automation Anywhere to develop, design, and test automation scripts. Under the direction of the Inf

Facilitate development of Broadridge's automation tools such as Robotic Process Automation (RPA), Broadridge Exception Event System (BEES) and identify other areas with automation potential. Conduct internal and external training programs on Broadridge products (such as Impact, BEES, and BPS) and op

Job Description Job Title: Project Manager Reports To: The Project Manager will report to the Client Services Supervisor, Client Services Manager, IT Supervisor/Manager, or equivalent leadership. Job Overview: The Project Manager will manage the delivery of projects across the Partnerships & Engagement (P&E) team. This role is responsible for managing project plans, operations, team workflows, and creative processes to ensure execution is smooth, strategic, and aligned to business goals. This is not a traditional PM role. We are a small, high-performing team that requires someone who understands how workflows, can anticipate needs, and can take initiative—without waiting for answers to be handed over. Duties and Responsibilities: • Assess new project requests, identifying scope, potential risks, and missing requirements- filling gaps where needed, • Drive project plans, timelines, and deliverables; manage workflows from brief to delivery., • Stay connected to the flow of team work—who's working on what, what's coming next, and where bottlenecks might arise., • Maintain clean, informative, and action-oriented tickets in project management tools (e.g., Trello)., • Keep the team focused—help prioritize tasks and prevent unnecessary context switching or disruption., • Share weekly updates and project status summaries with leadership and stakeholders., • Campaign & Creative Management, • Support the delivery of brand-focused projects, campaigns, and events from inception to execution, ensuring alignment with team objectives., • Coordinate production processes across creative, marketing, partners, and event workstreams, balancing priorities and deadlines., • Help maintain asset libraries, applying consistent naming conventions and storage protocols., • Ensure the right people are looped into projects at the right time., • Think beyond production—help identify better, faster ways of working across the team., • Assist in the creation of presentations and documentation, ensuring they reflect the team's priorities, strategies, and deliverables., • Partner with creative and marketing leads to support project kick-offs, align on direction, and ensure timelines are realistic, • Strategic Planning & Process Improvement, • Proactively identify and address inefficiencies in how the team operates., • Build lightweight, scalable frameworks that improve clarity and accountability—without adding complexity., • Stay attuned to how the team is functioning and where additional process, structure, or clarity is needed., • Evaluate project management tools and implement enhancements to support team productivity., • Vendor & Stakeholder Management, • Act as a key point of contact for all project stakeholders, ensuring clear communication, alignment, and timely feedback., • Manage relationships with third-party vendors and partners, including agencies, video production teams, and experiential producers, to deliver high-quality results., • Negotiate timelines, deliverables, and expectations with vendors to meet project goals., • Confidently manage up, down, and across—adjusting your communication style for each audience., • 5–7 years of project management experience, preferably within creative, internal comms, or marketing teams (agency or in-house), • Strategic thinking and the ability to critically evaluate projects, ensuring deliverables align with the brief and objectives. Comfortable making judgment calls and providing solutions, rather than simply passing work for review., • Strong time management and ability to prioritize multiple demands, • Demonstrated ability to manage complex, cross-functional projects from start to finish, • Familiarity with platforms, product development, or internal marketing, • Skilled in project management tools (e.g., Asana, Trello, Jira) · Strong written and verbal communication skills, • Ability to manage multiple priorities and deadlines without sacrificing quality, • Comfortable working with ambiguity, building structure, and taking initiative, • Emotionally intelligent and able to navigate different personalities and work styles, • Experience collaborating with global teams across time zones, • Experience managing third-party vendors, including negotiating deliverables, timelines, and budgets., • Experience working in a lean, fast-moving team or startup-style environment, • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs., • Ability to walk, bend, kneel, stand, and/or sit for an extended period of time., • Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.)., • Physically able to talk on the phone and input data simultaneously., • Ability to lift or move 40 lbs. or greater frequently. Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Pay Range$35—$35 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Description Job Description ERP Management • Oversee the transportation billing process on ERP-SAP B-one, ensuring accuracy and timeliness of invoices and payments, • Follow up with carriers to obtain necessary documentation to support invoices, • Conduct data analysis to identify trends and patterns in transportation expenses, • Leverage automated billing systems and robotic process automation (RPA) to streamline and optimize billing processes. Document and Record Keeping • Manage and maintain transportation-related records, ensuring accuracy, completeness, and accessibility, • Organize daily transactions and keep the records Job Qualifications • Associates Degree or above is preferred, but not required, • Must be Bilingual in Korean and English, • Computer skills in various areas, like word processing, spreadsheet, and database applications, • Administration work / Document handling environment, • Experience of ERP SAP B-one is preferred, but not required, • Experience of Power BI & Automation process is preferred, but not required

Job Description Job Title: Facilities Specialist Reports To: The Facilities Specialist will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: The Facilities Specialist is responsible for ensuring the efficient operation, safety, and maintenance of the workplace. This role encompasses oversight of building systems, routine inspections, and preventive maintenance in partnership with the union engineer, as well as the execution of light electrical, plumbing, and locksmith tasks. Duties and responsibilities include: Start the day early by opening all floors and ensuring everything is in order. If issues arise, take immediate action, either resolve them internally or call vendors on-site promptly. * Perform daily facilities checks, oversee pantry equipment, adjust temperatures, and conduct light electrical, plumbing, and locksmith tasks. * Monitor and review CCTV footage, inspect fire extinguishers, and serve as fire guard when necessary. * Collaborate with the union engineer on preventive maintenance and complete engineering rounds when required. * Supervise cleaning staff and on-site vendors, ensuring quality and compliance with standards. * Support office operations by managing mailroom functions, furniture installations, equipment repairs, and small projects. * Respond to emergencies 24/7 as part of the escalation team and provide guidance on building policies and procedures. Competencies: • Results-oriented., • Driven by client satisfaction., • Strong integrity, solid business ethics., • Excellent presentation and interpersonal skills., • Excellent English written and oral communication skills., • Expert in customer service skills, professional attitude and appearance., • Good organizational skills., • Ability to maintain confidentiality., • Attention to detail., • Ability to function with a high level of patience, tact and diplomacy to defuse anger and collect accurate information., • Able to convey information and ideas through speech in ways that others will understand., • Able to listen to and understand information and ideas presented through spoken words and sentences., • Able to speak clearly so listeners understand, identify and understand the speech of another person., • Be personable, articulate, knowledgeable and professional in presenting oneself in a professional setting., • High School Diploma (or equivalent) required. Higher level degree preferred in: Facility Management, Business Administration, Information Management, Construction Management, Engineering, or similar., • 2+ years of facilities or maintenance required., • Previous management, supervisor, or lead experience., • Ability to build business relationships and interact effectively with C level executives., • Solid understanding of selling skills., • Exceptional computer skills., • Industry related experience a plus., • Driven by client satisfaction, with proven track record of diplomacy and ownership., • Strong integrity, solid business ethics., • Strong team approach to account management., • Creative strategic thinking and performance., • Required to maintain an overall professional appearance and attitude., • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs., • Ability to walk, bend, kneel, stand, and/or sit for an extended period of time., • Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.)., • Physically able to talk on the phone and input data simultaneously., • Ability to lift or move 40 lbs. or greater frequently. Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Pay Range$24—$25.25 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Job Title: Office Services Specialist/Field Support Specialist (On Call) Reports To: The Office Services Specialist (On Call), will report to the Client Services Supervisor, Client Services Manager, Human Resources, or equivalent leadership. Job Overview: The Office Services Specialist (On Call) provides exceptional office and mail services in a "floating" capacity for positions where regular employees normally work but are out of office, or if particular projects require additional coverage. The role ranges from assisting mail, reception, hospitality, facilities, and copy/print, or similar office services functions. This position is based out of a specific client "home office" and sent to different client sites at short notice as needed. Flexibility and adaptability are keys to success for this position. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. Duties and Responsibilities: • Provides 5-star customer service to all employees (in all forms of communication)., • Answers all calls and provides an exceptional customer service experience for all incoming/outgoing visitors., • Assists with light facilities duties as needed, such as but not limited to assisting customers in opening troubleshooting tickets, helping order supplies, stock kitchens/service areas with supplies., • Receives inbound mail/packages and sorts incoming mail and inputs into chain of custody software package., • Manages outgoing mail/package transactions., • Performs duties associated with shipping and receiving of materials., • Notifies employees upon receipt of inbound deliveries., • Distributes mail/packages to company personnel., • Assists with office moves., • Assists with copy/print orders and/or monitoring the copy/print equipment for satisfactory functionality., • May be asked to help set up/ take down conference rooms for meetings/events., • Proactively seeks out additional work during downtime., • Builds professional relationships with customers and other teams., • Maintains professionalism and composure when interacting with all employees., • Trains back-up and providing guidance on policies and procedures., • Determines what additional support is needed when handling sensitive inquiries., • Provides exceptional customer service to client., • Provides reception or concierge (front of office) coverage as needed. Competencies: • Strong verbal and written communication skills., • Excellent customer service skills., • PC skills MS Office Suite experience., • Ability to handle multiple tasks simultaneously., • Good organizational skills., • Working knowledge of MFD equipment., • Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions., • Possesses the ability to work independently and is capable of completing projects., • Ability to determine the correct method and packing material as well as validate packing slips for the accuracy of incoming and outgoing materials., • Ability to work flexible schedule and hours. Qualifications and Education Requirements: • High School Diploma (or equivalent) required., • 6+ months prior work experience preferred., • Ability to work assigned work hours determined by the manager., • Excellent organizational and time management skills., • Analytical abilities and aptitude in problem-solving., • Superb written and verbal communication skills., • Current knowledge or ability to learn computer-based systems required for functions of position., • Required to maintain an overall professional appearance and attitude., • Adhere to all policies and procedures required. Physical Demands: • Approximately 50% of the time this position requires the below physical demands., • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs., • Ability to walk, bend, kneel, stand, and/or sit for an extended period of time., • Manual dexterity is required for operating office machinery (phone, copy machines, binding equipment, etc.)., • Ability to lift or move 40 lbs. or greater frequently. Travel: None or Negligible Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Pay Range$20—$20 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description #PartTime Job Title: Switchboard Services Associate Reports To: The Switchboard Services Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: This position provides exceptional service by greeting and assisting all visitors and answering inbound calls and overseeing switchboard needs. Continuously offers the highest level of service to all corporate employees and their visitors. Maintains a professional image of the company by providing prompt, courteous and efficient service. As an effort to be a cross-trained team player, the receptionist may be called upon to assist in other SPS service areas such as, but not limited to mail/shipping operations, hospitality, and general office/facilities work based on operational needs to provide a top tier customer experience. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous, and efficient service. Main Functions: • Primary Function: Answers and properly routes global calls, some confidential in nature, using company -wide switchboard or provide appropriate information to the caller. Calls are to be handled expeditiously, in a professional and businesslike manner while being friendly and using a high standard of customer service., • Answers all calls/correspondences and provides an exceptional customer service experience for all incoming/outgoing visitors., • Light facilities/hospitality work: performs hospitality work as needed such as but not limited to assisting customers to open troubleshooting tickets, help order supplies, stock kitchens/service areas with supplies. May be asked to help set up/ take down conference rooms for meetings/events., • Provides 5-star customer service to all employees and visitors (in all forms of communication)., • Answers incoming telephone calls and routes callers to the person who can best assist them., • Ensures all visitors complete, sign, and understand their responsibility for adhering to the corporation's Nondisclosure Agreement (NDA)., • Logs visitors into the registration system., • Activates access for temporary badges for employees who forgot or lost their badge or are experiencing issues with their current badge., • Issues facility access cards to employees., • Prioritizes calls and escalates customer service issues to the proper chain of command., • Takes initiative to ensure the company phone and speed dial lists are current., • Responsible for training a back-up and providing guidance on policies and procedures., • Notifies employees upon receipt of inbound deliveries or have the delivery made to the Mail Room as is appropriate., • Provides light administrative support to staff as directed such as scheduling meeting rooms, ordering catering, and assisting other teams when needed for various tasks (envelope labels, compiling manuals, etc.)., • Follow up on loaned access cards to make sure all are returned and contact Security if the card is not returned by the end of the day., • Builds professional relationships with customers and other teams., • Maintains the reception area in a neat and orderly fashion to include visitor reading materials., • Service and replenish the barista, pantry, conference, kitchen, or meeting areas., • Will perform meeting room and conference room set ups., • Monitors level of office supplies on the floor, and replenishes and orders accordingly., • Assists with copy/print orders and/or monitoring the copy/print equipment for satisfactory functionality., • Maintains professionalism and composure when interacting with all callers/visitors., • Strategically determines what additional support is needed when handling sensitive inquiries in person or on the phone. Provides back of office coverage as needed., • Driven by client satisfaction., • Strong integrity, and solid business ethics., • Excellent English communication skills., • Expert in customer service skills, professional attitude, and appearance., • Good organizational skills., • Ability to maintain confidentiality., • Strong attention to detail., • Strong aptitude in effectively managing time and on-going tasks., • Results oriented., • Works well with people both internal (SPS) and external (assigned client)., • Fast learner., • Good at following instructions and handling change and/or adverse situations in customer service environments., • High School Diploma (or equivalent) required., • 1-3 years prior work experience. Strong preference in previous administrative/reception/concierge/switchboard professional experience., • Ability to work assigned work hours determined by the manager., • Excellent organizational and time management skills., • Analytical abilities and aptitude in problem-solving., • Superb written and verbal English communication skills., • A strong task driven personality driven by customer satisfaction., • Ability to multi-task and prioritize tasks, assignments, and customer needs., • Current knowledge or ability to learn computer-based systems required for functions of position such as: Multi-phone line systems, PC/Mac systems, MS Office experience, Multifunctional devices (i.e. Copiers/Scanners), Fax/mail machines and/or other devices used in SPS service areas., • Required to maintain an overall professional appearance and attitude., • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs., • Ability to walk, bend, kneel, stand, and/or sit for an extended period of time., • Manual dexterity is required for operating office machinery (phone, copy machines, binding equipment, etc.). Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Pay Range$16.50—$17 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Job Title: Rink Supervisor – The Rink at Rockefeller Center Season: 2025–26 (October – Early Spring) Overview The Rink at Rockefeller Center is seeking warm, outgoing, and team-oriented leaders to deliver the world-class hospitality experience our guests expect at this iconic New York City destination. As a Rink Supervisor, you'll be a visible and approachable leader—supporting staff, enforcing standards, and ensuring every guest leaves with a lasting positive memory. This is a full-time seasonal position that runs from October through early spring. The role requires flexible availability, including mornings, evenings, weekends, and holidays, as our busiest times often fall outside a standard 9–5 schedule. Supervisors must thrive in a dynamic environment, work comfortably outdoors in cold weather, and adapt to shifting operational needs throughout the season. For the right candidate, this position also offers an opportunity to transition into a permanent role within the organization at the conclusion of the rink season. Key Responsibilities • Lead by example in delivering warm, attentive, and memorable guest service., • Supervise daily rink operations, including public skating sessions, private events, and special programming., • Support, coach, and hold staff accountable to operational and hospitality standards., • Assist with onboarding and training seasonal team members., • Respond to guest inquiries, concerns, and complaints promptly and professionally., • Monitor and enforce all health, safety, and operational guidelines., • Collaborate with operation and technical teams to resolve facility issues quickly., • Complete daily operational reports accurately and on time., • Maintain a strong, visible presence on-site to ensure smooth operations and safety., • Provide operational support during inclement weather events and high-volume periods. Requirements • Minimum 2 years of experience in hospitality, attractions, or event operations; supervisory experience preferred., • A proven ability to manage guest interactions with empathy, professionalism, and sound judgment., • Comfortable working outdoors in cold weather for extended periods., • Flexible availability, including mornings, evenings, weekends, and holidays is essential. After-hours and weekend requirements are expected regularly. Pay Range$25—$28 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Onsite IT Technician- is responsible for providing local operational support for an office or group of offices. This position requires both excellent customer service and problem-solving skills. The candidate must possess a process and project orientated mindset and be efficient working individually as well as part of a larger team. The ideal candidate would be knowledgeable on a wide range of technology and adaptable enough to be able to leverage it against a wide range of technical issues. The candidate must be highly motivated and self-reliant individual with a desire to better themselves. Issues Management and Resolution • Analyze issues and formulate solutions, • Troubleshoot system, application and hardware issues, • Ensure customer is updated on ticket progress, • Work directly with customers to solve problems, • Utilize internal IT Knowledge Base to both provide and find solutions to known issues, • Use external information to research and resolve issues when needed, • Consistently update the ticket tracking system with status and fixes, • Perform routine system maintenance on laptops and desktops, • Track computer assets according to organizational standards, • Perform backups and restores, • Strong interpersonal skills with heavy focus on customer service, • Demonstrate sound written, oral and organizational skills, • Collaborate with local and remote teams using provided tools, • Consistently share solutions with peers, • Works effectively as an individual and as part of a team, • Complete assigned tasks on time, • Ability to follow documented commonly used concepts, practices, and procedures, • Ability to manage multiple constituencies, issues, priorities, projects and goals Work Schedule • Local travel between sites may be required, • Occasional travel to sites outside the local area may be required Education and Certifications • Minimum 1 year IT experience, • Experience delivering IT solutions within a corporate and/or enterprise environment, • Experience working in a mixed Mac and Windows environment Additional Skills • Experience in the Advertising and/or Marketing industry preferred, • Experience in centrally managed computer environments, • Experience supporting A/V environments not required, but is a plus • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description We are seeking a reliable and detail-oriented Client Service Associate to join our team. The ideal candidate will be responsible for mailroom tasks, print production, restocking and maintaining inventory for office and pantry supplies, while providing support to ensure smooth office operations at both client locations. This role also offers opportunities to learn and develop additional office skills, including spreadsheet and document creation. Key Responsibilities: Mailroom Operations: • Process outgoing shipments, including FedEx and other carriers., • Assist with large mailings, shipments., • Receive and distribute incoming mail and packages . Print Requests/Fleet Management:• Process print and reprographics requests. • Check and submit service requests for all printers. Pantry Maintenance: • Conduct scheduled pantry sweeps., • Restock pantry supplies., • Monitor and order pantry supplies. General Office Support: • Assist with organizing office events and setups, • Lift and move boxes weighing up to 40 lbs safely., • Restock office supplies as needed., • Maintain inventory records for office supplies., • Advise office team when and what reordering /replenishment is required in a written format. Requirements: • Strong attention to detail and organizational skills, • Ability to lift and move boxes up to 40 lbs., • Basic knowledge of shipping processes, particularly FedEx (preferred but not required)., • Willingness to learn, grow and participate in an open plan office environment. Open to learning and acquiring new skillsets in spreadsheet creation and document preparation., • Familiarity with basic office software, including Excel and Word., • Previous experience in inventory management, print production, or mailroom operations., • This role involves physical tasks such as lifting and moving boxes and organizing supplies., • Office-based position with a focus on hands-on tasks., • Respectful and comfortable working with all levels of management and support staff., • Comfortable and amenable to juggling a variety of tasks , shifting priorities but remaining on track and finishing EOD goals and tasks., • Responsible ,dependable and cognizant that a team effort is a group effort . Innate willingness to pitch in and assist where called up and work with different departments and personnel in addition to onsite team. Pay Range$17—$18 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description We are seeking a highly skilled ServiceNow Developer with over 7 years of experience in ServiceNow design, development, and implementation. Expertise spans across ITSM, CSM, CMDB, IT Asset Management, integrations, and portal development, with strong proficiency in JavaScript, CSS, HTML, Angular, and REST/SOAP APIs. Proven track record of implementing and customizing ITSM processes including Incident, Problem, Change, Service Request, and Configuration Management. Experienced in creating and modifying toolset components such as business rules, UI policies, scoped apps, reports, knowledge management, Responsibilities: 1. Proven experience implementing ITSM tools; demonstrated experience with Incident Management, Service Request Management, Problem Management, Change Management, Configuration Management and other ITIL process areas, 2. Practical experience in the creation or modification of the relevant ITSM toolset components, 3. Writing scripts, business rules, UI and data policies, REST/SOAP integrations, scoped App, reports, script includes, Knowledge management, loading of data through Import Sets, knowledge of Data sources and transform map, 4. The ServiceNow Developer is responsible for developing, design and own technical solutions on the ServiceNow ITSM / CSM module. The Service Now Developer will provide administration, application development, maintenance, and technical support, 5. Communication & Documentation, 6. Proficiency in scripting, including JavaScript, CSS, HTML, Angular and REST API integration experience Qualifications & Certifications: • IT Degree or relevant tertiary education in Computer Science, • ServiceNow CSM + ITSM + 1 other product like ITAM, ITOM etc. A Plus • Additional ServiceNow certifications, including - ServiceNow Suite Certified, • Exposure to/general understanding of ServiceNow licensing Pay Range$32—$32 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Job Title: Rink Supervisor – The Rink at Rockefeller Center Season: 2025–26 (October – Early Spring) Overview The Rink at Rockefeller Center is seeking warm, outgoing, and team-oriented leaders to deliver the world-class hospitality experience our guests expect at this iconic New York City destination. As a Rink Supervisor, you'll be a visible and approachable leader—supporting staff, enforcing standards, and ensuring every guest leaves with a lasting positive memory. This is a full-time seasonal position that runs from October through early spring. The role requires flexible availability, including mornings, evenings, weekends, and holidays, as our busiest times often fall outside a standard 9–5 schedule. Supervisors must thrive in a dynamic environment, work comfortably outdoors in cold weather, and adapt to shifting operational needs throughout the season. For the right candidate, this position also offers an opportunity to transition into a permanent role within the organization at the conclusion of the rink season. Key Responsibilities • Lead by example in delivering warm, attentive, and memorable guest service., • Supervise daily rink operations, including public skating sessions, private events, and special programming., • Support, coach, and hold staff accountable to operational and hospitality standards., • Assist with onboarding and training seasonal team members., • Respond to guest inquiries, concerns, and complaints promptly and professionally., • Monitor and enforce all health, safety, and operational guidelines., • Collaborate with operation and technical teams to resolve facility issues quickly., • Complete daily operational reports accurately and on time., • Maintain a strong, visible presence on-site to ensure smooth operations and safety., • Provide operational support during inclement weather events and high-volume periods. Requirements • Minimum 2 years of experience in hospitality, attractions, or event operations; supervisory experience preferred., • A proven ability to manage guest interactions with empathy, professionalism, and sound judgment., • Comfortable working outdoors in cold weather for extended periods., • Flexible availability, including mornings, evenings, weekends, and holidays is essential. After-hours and weekend requirements are expected regularly. Pay Range$23—$26 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Hospitality Service Associate - The Rink at Rockefeller Center 2025-26 Season (October - Early Spring) Overview The Rink at Rockefeller Center is seeking warm, outgoing, and team-oriented individuals to join our seasonal team as Hospitality Service Associates. As one of the most famous skating rinks in the world, The Rink welcomes visitors from across the globe, and our associates are the face of this iconic experience. Hospitality Service Associates play a critical role in creating unforgettable moments for our guests. This includes providing a warm welcome, anticipating guest needs, and delivering exceptional service throughout every interaction. Team members help create memorable guest experiences by showing attention to detail, clear communication, and a positive, solutions-focused attitude. In this role, you'll rotate through a variety of guest-facing positions, such as cashier, skate host, photographer, ticket scanning, access control, skate rental, locker room monitoring, guest flow management, and answering questions about The Rink and Rockefeller Center. This is a seasonal position with both part-time (minimum 3 days per week) and full-time opportunities available. Employees must be available to work at least one weekend day each week as well as most major holidays, as these days are the rink's busiest times. Schedules may include mornings, evenings, weekends, and holidays. A winter jacket is provided as part of the daily uniform, as shifts often require working outdoors in cold weather. Responsibilities • Enforce health, safety, and operational guidelines consistently., • Deliver warm, welcoming, and attentive service at every guest interaction., • Assist with skate rental, ticketing, crowd control and locker room operations., • Anticipate guest needs and provide clear, friendly communication., • Support crowd flow and safety around The Rink during busy sessions and events., • Respond to guest concerns with empathy and escalate issues to supervisors when needed., • Maintain cleanliness and organization in guest areas, including during weather events., • Contribute to a positive, team-oriented work environment., • General maintenance during snow events. Requirements • Friendly, outgoing personality with a genuine passion for hospitality., • Strong communication and interpersonal skills., • Flexible availability, including weekends, and holidays., • Ability to work in high-volume situations and direct large groups of people, • Comfortable working outdoors in cold weather for extended periods (winter jacket provided)., • Ability to stand, walk, bend, and lift up to 15 lbs. during a shift., • Able to stay positive and solutions-focused in a fast-paced environment., • Previous hospitality or guest service experience is a plus., • Fluency in English required; additional languages are helpful., • Cash handling, skating and photography experience is beneficial Pay Range$18—$24 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.