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  • Area Manager
    Area Manager
    hace 8 horas
    $90000–$95000 anual
    Jornada completa
    Moonachie

    Job Title: Area Manager Reports to: Director of Operations WHY PARIS BAGUETTE? With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette's mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone. If you are someone who leads with heart, thrives in a community-driven environment, and is ready to support franchise owners in building thriving café businesses, we invite you to join our growing team. Our values shape every interaction: • Have Heart: Take pride in every product and teammate, • Spread Joy: Make each guest's moment feel magical through our delicious baked goods, • Nourish Community: Help create the place guests—and staff—love to return to, • Rise to the Occasion: Lead the team to exceed every expectation WHAT WE ARE HUNGRY FOR As Area Manager, you play a critical role in supporting the success of franchise cafés within your market. You serve as a trusted advisor to franchise owners and their General Managers with coaching, guiding, and helping them understand and implement brand standards, operational best practices, and guest experience expectations. You drive performance by sharing insights, identifying opportunities, and reinforcing the systems and tools that help franchisees improve profitability, guest satisfaction, product quality, and operational consistency. This role supports franchisees in operating successful bakery cafés, not by managing their employees, but by equipping owners and operators with the knowledge, resources, and expertise needed to excel. WHAT YOU WILL DO Operational Support & Brand Standards • Serve as the primary operational resource for franchisees within the assigned market, helping them interpret and apply Paris Baguette standards., • Conduct regular café visits to assess product quality, brand execution, guest experience, cleanliness, café upkeep, and overall operational performance., • Provide guidance to franchisees on action plans that address operational gaps, opportunities, or compliance issues., • Assist franchisees in understanding product handling, food safety standards, sanitation protocols, and café maintenance expectations. Coaching & Performance Insights • Educate franchise owners and GMs on operational best practices, business tools, and systems that support café efficiency and financial performance., • Share data insights and dashboards to help franchisees monitor P&L drivers, inventory controls, labor forecasting, waste management, and sales opportunities., • Offer coaching, not direction, on how to build strong café-level leadership routines and consistent guest service culture. Training & Development Support • Identify common training needs across franchise locations and collaborate with the Training and Development department to support delivery of resources, workshops, or refresher programs., • Ensure franchise owners and GMs are aware of available training tools, curriculum, and onboarding guides. Guest Experience & Community Engagement • Monitor guest sentiment across assigned cafés and help franchise owners use feedback to improve consistency and service quality., • Support franchisees in developing local café-level guest engagement activities that maintain brand standards., • Provide guidance on managing guest complaints and executing recovery plans. Business Planning & Market Growth • Assist franchise owners in reviewing business performance trends and identifying opportunities to enhance sales, traffic, and profitability., • Support franchisees in developing and executing localized marketing plans aligned with regional strategies and brand direction., • Share best practices across cafés to help owners learn from each other. Compliance Support • Reinforce adherence to brand standards, food safety guidelines, and regulatory requirements through education and regular café evaluations., • Provide franchise owners with resources and direction to support corrective actions where needed. Partnership & Communication • Maintain strong, trust-based relationships with franchise owners, acting as their primary touchpoint for operational guidance., • Collaborate internally with cross-functional teams (Training, Marketing, Production, QC, Development, etc.) to ensure franchisees receive the support they need., • Support franchisees during new café openings, remodels, equipment installations, and other key operational milestones. Other • Ability to work varying schedules including weekends, holidays, and extended hours as business needs require., • Other responsibilities as assigned that support franchisee success and brand consistency. * WHAT YOU NEED TO HAVE • Bachelor's degree preferred; equivalent experience considered., • At least 1–3 years of progressive experience in franchise operations, multi-unit retail, hospitality, or restaurant management., • At least 1–3 years of supervisory or multi-unit experience., • Strong understanding of café/restaurant operations, product quality standards, and guest experience fundamentals., • Experience with POS systems; Toast experience is a plus., • Solid grasp of inventory planning, waste control, and basic P&L understanding., • Passion for people! Dynamic and engaged leader who has a passion for empowering, inspiring, motivating & coaching operators with direct authority., • Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment., • High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated and driven., • Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment., • Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette's Mission, Vision, Brand Values and Culture., • Love of travel! Ability to commute to all current market of locations, as well as proposed openings. SWEET BENEFITS • Competitive compensation, • Free Cake for your Birthday, • Medical, Dental, Vision benefits, • 401K Retirement Plan, • Paid time off, paid Holidays, • High Performance Culture

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  • Sales Associate
    Sales Associate
    hace 20 días
    $15.92 por hora
    Jornada parcial
    Paramus

    At Baked by Melissa, we don’t just sell cupcakes - we deliver a premium, joyful, and memorable guest experience rooted in exceptional service and thoughtfully crafted products. Our bite-size treats are beloved nationwide, and our in-store experience is the heart of the brand. We are looking for elevated, service-driven Sales Associates who take pride in hospitality, exude professionalism, and create meaningful connections with every guest who walks through our doors. This role is perfect for individuals who thrive in a fast-paced environment, love engaging with people, and hold themselves to the highest standard of customer care. As a Sales Associate, you are not just serving a product - you are representing a premium brand and delivering moments of delight that turn guests into loyal fans. What You’ll Do • Deliver a Premium Guest Experience, • Provide elevated, hospitality-driven service that reflects Baked by Melissa’s SWEET standard (Smile, Welcome, Engage, Educate, Thank)., • Greet every guest with warmth, sincerity, and polished professionalism., • Create personalized, engaging conversations to understand guests’ needs and make thoughtful product recommendations., • Demonstrate deep knowledge of our handcrafted products, ingredients, seasonal offerings, and ongoing promotions., • Drive Sales Through Expertise & Engagement, • Convert browsing guests into enthusiastic buyers through confident storytelling, sampling, and consultative selling., • Consistently meet and exceed individual and store sales goals., • Maintain a high level of product knowledge and brand awareness to support suggestive selling opportunities., • Operate With Excellence, • Ensure accuracy and care when processing all transactions using the POS system., • Execute daily operational responsibilities including store opening/closing procedures, inventory counts, and restocking., • Maintain a pristine, organized, and visually elevated store environment, ensuring our premium brand standards are always upheld., • Be a Trusted Brand Ambassador, • Respond to guest questions with poise, knowledge, and a solution-oriented approach., • Uphold safety, cleanliness, and operational standards at all times., • Escalate potential security or operational concerns to management promptly., • Contribute to a positive, team-oriented culture built on enthusiasm, accountability, and pride in the brand. Qualifications • High school diploma or GED required, • 18 years of age or older, • Previous retail, hospitality, or customer service experience preferred - luxury or specialty retail experience is a plus, • Exceptional communication skills and a naturally warm, welcoming personality, • Ability to deliver polished, consistent, top-tier customer service in a fast-paced environment, • Must be able to lift 30 lbs and stand for extended periods, • Weekend and holiday availability required Benefits and Perks • Opportunities for growth within a rapidly expanding brand, • 50% employee discount on all products, • Ability to pick up shifts across multiple locations, • Performance recognition programs, • A fun, positive, and collaborative workplace with premium service standards

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  • Project Manager - Ground-up Multi-Unit Construction
    Project Manager - Ground-up Multi-Unit Construction
    hace 2 meses
    $125000–$150000 anual
    Jornada completa
    Hackensack

    The O’Neill Group is actively seeking an experienced Project Manager to lead ground-up, wood-frame over podium, luxury multifamily residential construction projects. This full-time, salaried role is critical for managing all project phases, from preconstruction through close-out, ensuring meticulous adherence to budgets, schedules, safety standards, and quality expectations. This position requires regular travel to regional job sites from its base in Hackensack, New Jersey. Key Responsibilities • Project Oversight & Strategic Planning: Oversee all construction phases; develop and execute comprehensive project plans, schedules, logistics, and staffing strategies; coordinate closely with ownership, design teams, consultants, and field supervision., • Budgeting, Cost Control & Value Engineering: Prepare, manage, and track project budgets and cost reports; lead value engineering efforts while preserving design intent and quality; review and approve pay applications, change orders, and cost forecasts., • Schedule Management: Develop and maintain detailed project schedules using Microsoft Project or similar tools; monitor progress, identify potential delays proactively, and coordinate subcontractor sequencing and critical path activities., • Contract Administration & Procurement: Lead subcontractor and vendor procurement, including bid reviews and contract negotiations; develop detailed scopes of work and manage contract compliance; review RFIs, submittals, and change requests in collaboration with design teams., • Risk Management, Safety & Compliance: Identify and mitigate project risks related to cost, schedule, safety, and constructability; ensure compliance with OSHA, local building codes, and company safety policies; promote a strong job-site safety culture in coordination with Superintendents., • Team & Stakeholder Management: Lead cross-functional project teams including Superintendents, APMs, and consultants; maintain clear and consistent communication with internal and external stakeholders; provide mentorship and performance feedback to project staff., • Technology & Reporting: Utilize Procore, Microsoft Project, and related construction management software; maintain accurate project documentation, reporting, and forecasting. Qualifications • Bachelor’s degree in Construction Management, Engineering, Architecture, or a related field (or equivalent experience)., • 5–10+ years of project management experience in multifamily, wood-frame over podium construction., • Strong knowledge of budgeting, scheduling, contract administration, and value engineering., • Proficiency with Procore, Microsoft Project, and Microsoft Office., • Excellent leadership, communication, and negotiation skills. Additional Requirements • Ability to travel to project sites as required., • Ability to work effectively in both office and active construction site environments. Work Environment • A dynamic blend of office-based work and on-site field presence, involving exposure to typical construction site conditions. Compensation & Benefits • Competitive annual salary, anticipated to range from $130,000 to $150,000, commensurate with experience., • Comprehensive benefits package including medical, dental, vision, retirement plan options, and paid time off., • Significant opportunity for long-term career growth within a vertically integrated development and construction firm. About The O’Neill Group The O’Neill Group is a vertically integrated real estate development and construction firm, specializing in complex land use and entitlement-driven developments, with a focus on large-scale multifamily and mixed-use projects. Our active pipeline currently includes 6 projects in Vernon, NJ, 4 projects in Lower Dutchess County, NY, and 3 projects in Connecticut, poised to deliver approximately 2,000 new residential units over the next 60 months, complementing the 2,000+ units currently owned and managed.

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