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  • Retail Manager and Assistant
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    Retail Manager and Assistant
    5 hours ago
    $10–$20 hourly
    Full-time
    Botany Village, Clifton

    This is more than a traditional retail position. You will work closely with management to help oversee the day-to-day operations, sales, customer experience, inventory, merchandising, and overall appearance of the boutique. The ideal candidate is someone who can confidently interact with customers, keep the store running smoothly, and step into a leadership role when needed. 🖤 Responsibilities • Assist with opening and closing the boutique, • Support management with daily store operations, • Greet customers and provide an elevated, personalized shopping experience, • Assist customers with styling, sizing, and outfit recommendations, • Operate the POS system and process purchases, returns, and exchanges, • Help meet daily and monthly sales goals, • Organize, restock, tag, and receive inventory, • Maintain an organized and visually appealing sales floor, • Keep fitting rooms, displays, and the boutique clean and presentable, • Assist with merchandising and creating eye-catching displays, • Help monitor inventory and identify products that need to be restocked, • Assist with training and supervising team members when needed, • Help enforce store policies and maintain a professional environment, • Assist with social media content, product launches, promotions, and events, • Help prepare the boutique for special events, drops, and sales, • Handle basic customer concerns professionally and escalate issues when necessary, • Communicate daily updates, sales activity, inventory needs, and other important information to management, • Take initiative to identify ways to improve the store and customer experience 🎀 The Ideal Candidate We’re looking for someone who is: • Fashion-forward and trend-aware, • Confident and outgoing, • Extremely reliable and punctual, • Organized and detail-oriented, • A strong communicator, • Naturally personable and comfortable talking to customers, • Sales-driven and motivated by goals, • Able to multitask in a fast-paced environment, • Comfortable taking direction while also being able to work independently, • Professional, polished, and brand-conscious, • Comfortable using POS systems and basic technology, • Social-media savvy and comfortable occasionally appearing in content, • Available to work weekends and during special events when needed

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  • Fine Jewelry Brand Ambassador
    Fine Jewelry Brand Ambassador
    1 month ago
    $17–$20 hourly
    Full-time
    Wayne

    About Us ZEN Diamond is a premier destination for luxury fine jewelry, specializing in high-quality natural diamond pieces, custom designs, and exquisite craftsmanship. Located in the vibrant Willowbrook Mall in Wayne, NJ, we pride ourselves on delivering an exceptional, personalized shopping experience. We are looking for a passionate, polished, and driven Brand Ambassador to represent our legacy, connect deeply with clients, and help them celebrate life’s most meaningful moments. Job Summary As a Fine Jewelry Brand Ambassador, you are the ultimate storyteller and the face of our brand. You will combine your love for luxury style with an elevated, consultative approach to guide clients through significant milestone purchases—from engagement rings to custom-designed heirlooms. If you have a natural flair for hospitality, high emotional intelligence, and a track record of driving luxury sales through relationship building, you will thrive in this role. Key Responsibilities • Embody the Brand: Serve as a passionate representative of ZEN Diamond, welcoming every guest with warmth, sophistication, and a high-touch luxury experience., • Cultivate Relationships: Build and maintain a personal client book by proactively following up with customers, celebrating their milestones, and fostering lifelong brand loyalty., • Consultative Storytelling: Listen closely to clients' desires, educating them on diamond quality, precious metals, and the unique craftsmanship behind our custom design options., • Drive Results: Meet and exceed individual and store performance goals by delivering seamless, memorable consultations that culminate in successful sales., • Showroom Excellence: Maintain immaculate visual merchandising displays and strictly adhere to luxury retail security and inventory control protocols to protect the brand’s assets. Qualifications & Skills • Experience: 1–3 years of experience in luxury retail, fine jewelry, high-end hospitality, or a premium client-facing role., • Communication: Exceptional interpersonal and storytelling skills; ability to connect genuinely and professionally with a diverse clientele., • Passion for Luxury: A sharp eye for detail, fashion, and design, with a strong willingness to learn technical industry and diamond specifications., • Flexibility: Ability to work a luxury retail schedule that includes evenings, weekends, and holidays (aligned with mall hours)., • Demeanor: Polished, professional appearance and etiquette suitable for an upscale retail environment. What We Offer • Competitive hourly base pay plus an attractive commission/bonus structure., • Employee discounts on our stunning collections., • In-depth training on fine jewelry, custom design processes, and luxury clienteling., • A collaborative, elegant, and supportive team environment. Schedule: Full-time Location: Willowbrook Mall, Wayne, NJ (In-Person)

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