Delivery Specialist
28 days ago
Bloomfield
Job Description Job Title: Dispensary Specialist – Cannabis Retail Location: Bloomfield, NJ Job Type: Full-time / Part-time Reports to: Retail Manager Position Summary: We are looking for a customer-focused, reliable, and knowledgeable Dispensary Specialist to join our team. As a Specialist, you will be the face of our dispensary, responsible for providing outstanding customer service, assisting with product selection, verifying customer ages, managing front-of-house inventory, and maintaining appealing retail displays. You will play a key role in creating a welcoming and informative environment for customers while ensuring the dispensary operates in full compliance with all local and state cannabis regulations. Key Responsibilities Customer Service & Sales • Customer Interaction: Provide friendly, knowledgeable, and efficient service to customers, guiding them in selecting cannabis products based on their needs and preferences., • Product Education: Educate customers on different types of cannabis products (flower, edibles, concentrates, etc.), their effects, usage methods, and dosage recommendations., • Personalized Assistance: Help customers make informed choices by asking relevant questions and offering personalized recommendations based on their preferences, experience, and wellness goals., • ID Verification: Confirm the legal age of all customers by verifying identification before completing any purchase. Ensure strict adherence to local and state cannabis regulations regarding age restrictions., • Product Display: Maintain well-organized, attractive, and fully stocked product displays. Ensure that products are accurately labeled and categorized for easy access and visibility., • Inventory Monitoring: Monitor product levels in the front of the house, ensuring that the dispensary shelves are consistently stocked. Communicate inventory needs to the Retail Manager to ensure prompt restocking., • Product Rotation: Regularly rotate products based on shelf life to prevent stale inventory. Keep track of product expiry dates and remove any expired or damaged goods., • Stocking: Assist with receiving shipments, organizing stock, and moving products from storage to the sales floor when necessary. Retail Display Management • Visual Merchandising: Ensure that retail displays are visually appealing and aligned with store aesthetics and branding. Arrange products in a way that highlights key offerings and encourages customer engagement., • Promotional Displays: Set up and maintain promotional displays for sales, special events, or new product launches. Keep displays fresh and up-to-date with current promotions., • Regulatory Compliance: Ensure that all customer transactions, product handling, and sales processes comply with state and local cannabis regulations. Follow all guidelines related to product packaging, labeling, and sales restrictions., • Collaboration: Work closely with the Retail Manager and other team members to ensure smooth operations. Offer support where needed, whether in customer service, inventory management, or retail display organization., • Communication: Keep the team informed about product updates, new promotions, or any operational issues that may affect daily tasks. Participate in regular team meetings and training sessions.Qualifications, • Experience: Previous experience in a customer service or retail position, preferably in the cannabis industry or another highly regulated environment., • Knowledge: Strong understanding of cannabis products, including flower, edibles, concentrates, and accessories, as well as knowledge of their effects and consumption methods., • Skills:, • Excellent customer service and communication skills, • Ability to handle cash and process transactions accurately, • Strong organizational skills with attention to detail, • Ability to multi-task and thrive in a fast-paced environment, • Certifications: Cannabis-related certifications (such as Responsible Vendor or Cannabis Compliance) are a plus., • Education: High school diploma or equivalent required; college coursework in a related field is a plus.Working Conditions, • Ability to work flexible hours, including evenings, weekends, and holidays., • Must be able to stand for extended periods and lift up to 30 pounds as needed., • Ability to handle high-stress situations with professionalism and composure.Benefits, • Competitive pay with potential for tips and performance-based bonuses., • Employee discounts on products Who We Are OOPACHI is a family-owned premium cannabis dispensary designed as a safe and welcoming haven. Our space blends modern luxury with grounded serenity, offering a calm and elevated experience where community, connection, and exceptional care come first. Mission Our mission is to curate a premium experience where elegance meets ease and every guest explores quality cannabis products with confidence, connection and in community. Vision We are a tranquil space that inspires confidence, fosters connection and integrates cannabis into a conscious lifestyle.