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Product Manager, Internal Systems & Operations Location: New York, NY, USA Company: AROS Group About Us At AROS Group, a multi-material design-to-manufacture organization headquartered in New York with offices across the globe, we don’t just build products — we redefine industries. We are innovators, challengers, and builders of the future. With a global footprint and a reputation for excellence, we thrive on solving problems that others shy away from. Now, we are building the next generation of operational infrastructure for luxury packaging — a connected suite of internal and client-facing platforms designed to transform how our teams collaborate, deliver, and scale globally. Our group is expanding, and we’re seeking exceptional talent to help shape this next chapter. The Role We’re looking for a Product Manager, Internal Systems & Operations who is more than just a planner — someone who can translate complexity into structure, align teams around execution, and deliver systems that power real operational change. This is a greenfield product role. Today, many of our operational workflows live across Excel, Salesforce, email threads, and institutional knowledge. We are consolidating these processes into a unified internal platform that will power how projects, samples, supplier coordination, and client communication operate globally. You will own the product vision and delivery roadmap for our employee portal and the emerging client and supplier portals, working directly with technical leadership and cross-functional teams to define, prioritize, and ship product increments that transform how AROS operates. Beyond core platform development, you will also contribute to ad-hoc operational and strategic initiatives across the company. This role requires someone who is proactive, sharp, and able to think ten steps ahead — anticipating challenges, identifying opportunities, and moving with clarity and intention. We are not looking for someone to simply manage a backlog. We are looking for someone who can help design the systems our company will run on. What You’ll Do Product Strategy & Roadmap • Define and maintain the product roadmap for internal portals and future client and supplier-facing platforms, aligned to business priorities and phased rollout milestones., • Translate ambiguous internal requests into structured Product Requirement Documents (PRDs) and detailed feature specifications., • Define acceptance criteria, edge cases, and non-functional requirements — including performance, permissions, and data integrity — enabling engineering teams to ship with confidence. Delivery & QA • Lead User Acceptance Testing (UAT) cycles end-to-end: authoring test scripts, coordinating testing across business teams, logging and triaging defects, and owning release sign-off., • Drive phased product rollouts with strong change management, including release notes, onboarding materials, training sessions, and adoption tracking., • Partner with engineering to scope ETL migrations as legacy operational data moves from Excel and Salesforce into the new platform ecosystem. Stakeholder & Change Management • Serve as the primary product contact for internal users, facilitating feedback loops and managing expectations across departments., • Own internal product documentation including training guides, SOPs, and release communications tailored to mixed technical and non-technical audiences., • Build trust across a diverse global team by shipping reliably and communicating proactively. Strategic & Ad-Hoc Initiatives • Support leadership on strategic operational initiatives beyond the core product roadmap., • Identify process inefficiencies, operational gaps, and opportunities for automation or system improvements., • Approach complex challenges with a forward-looking mindset, anticipating dependencies, risks, and downstream impact. Who You Are • A Product Manager or Technical Program Manager with 1–4 years of experience, ideally in enterprise SaaS, internal platforms, or B2B product environments., • Demonstrated ability to write clear, structured PRDs and feature specifications that engineering teams can execute without ambiguity., • Comfortable navigating relational data models, with working knowledge of SQL., • Familiar with JavaScript, React, and REST APIs, with the ability to read components, understand data flows, and engage credibly with engineers on scope and feasibility., • Experience owning a product backlog and running agile workflows in tools such as Azure DevOps, Jira, or similar platforms., • Strong written communication and documentation discipline., • Comfortable using Excel and PowerPoint as operational tools, not just presentation tools., • Proactive, quick-thinking, and intellectually curious, with the ability to anticipate problems before they arise., • A systems thinker who approaches challenges with a 10-steps-ahead mindset, balancing speed, precision, and long-term impact. Nice to Have / Differentiators • Experience prompting or integrating LLMs and building internal prototypes using AI-assisted development tools such as Cursor or GitHub Copilot., • Experience using AI to accelerate specification writing, test generation, or data analysis workflows., • Prior exposure to Salesforce, SAP, or similar enterprise platforms, particularly in migration or consolidation contexts., • Familiarity with operational workflows in made-to-order, sample-driven, or client-specification B2B environments., • Understanding of Azure, CI/CD concepts, GitHub workflows, or API fundamentals., • Experience with Supabase or similar managed backend platforms., • Experience guiding non-technical teams through system transitions, including training, communication planning, and adoption measurement., • Ability to write lightweight scripts for data transformation, automation, or ETL validation. Why AROS Group • Shape the operational systems powering a global luxury packaging company., • Work at the intersection of design, manufacturing, and technology in a fast-growing organization., • Collaborate with world-class teams across New York, Europe, and Asia., • Be part of a culture that prizes precision, execution, and innovation — no compromises., • Competitive salary, comprehensive benefits, and strong opportunities for career growth. The Challenge This isn’t a role for someone who wants to maintain the status quo. You will be building systems that reshape how a global company operates — defining processes, driving adoption, and solving operational complexity at scale. We expect speed, rigor, and strategic thinking. You will need to anticipate challenges before they appear, navigate ambiguity with confidence, and deliver solutions that move the organization forward. If you thrive on translating ambiguity into structure, aligning teams around execution, and shipping products that make organizations run better, this is your stage. How to Apply Send your CV and a cover letter that proves you’re not just another candidate — but the candidate — to with the subject line: “Product Manager – New York.”

Position Summary The Manager, Growth Analytics, plays an integral role in leading insight generation and research consultation for the agency and advertiser client. This role is responsible for actively supporting development of research strategy and ad effectiveness measurement across client campaigns, informing in-flight optimizations, and building higher level learnings to inform future planning. This role is for a business partnership in which our clients are highly engaged, strategically minded, and reliant on our recommendations as to what will best serve their business. The development and delivery of data-based insights is critical to how they operate. The role requires the ability to actively apply the agency’s proprietary ad effectiveness and measurement tools, as well as 3rd party vendor solutions, to determine the impact of advertising on the client’s business. The position also requires the ability to understand the strategic communications needs of client advertisers and align these needs to the day to day issues of media planning, buying, and especially performance measurement and media optimization. Responsibilities • Manage data ETL to analyze the state of our clients’ businesses across a variety of systems, channels and data sources (paid search, display media, website, social media, advertising campaigns, offline media, brand sales and brand equity), • Generate thoughtful and fully supported insights to illustrate a larger story surrounding media metrics and data trends, • Apply independent, critical thinking and reasoning to data to uncover media and marketing communications opportunities that generate business results, • Employ compelling storytelling to create reports and presentations for internal and external stakeholders, • Ensure accuracy of the data across the team, • Evaluate the effectiveness and performance of paid campaign advertising, • Support the creation and communication of KPIs, research studies and measurement plans, • Apply syndicated and proprietary research tools in support of agency and client stakeholders Required Skills & Experience • 3+ years of experience in data reporting, analytics or ad research, • Understanding of measurement resources across media planning and placement, • Experience in written and verbal client presentations for analytic results, recommendations, POVs or predictions, • Passion for working with databases and experience developing marketing insights that advance reporting and client deliverables, • Understanding of data operating models, key media metrics, KPIs and industry standard data sources including databases, DCM and Google Analytics, • Understanding of current state-of-the-industry norms, tools and innovations, • Inductive and deductive reasoning skills, • Understanding of research fundamentals such as sample sizes, methodology and respondent weighting, • Demonstrated commitment to accuracy and strict QA processes, • Strong proficiency in Microsoft suite of products particularly PowerPoint and Excel, including knowledge of PivotTables and complex formulae Desired Skills & Experience • Solid understanding of visualization tools, SQL, Python, Google Analytics and Campaign Manager (DCM) preferred, • AdTech (ad servers, DSP, SSP), MarTech (Salesforce, Adobe), Database (AWS, SQL Server, Snowflake) preferred, • Experience in media research/analytics within an agency Wage and Benefits We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family. The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee’s/applicant’s skill set, level of experience, and qualifications. Employment Transparency It is our policy to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions. For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position with Mediabrands, please email . Salary Range $90,000—$105,000 USD

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace the___ to do your best work. Creating a career you love? It's Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we're looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we'll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process ___. About Sales Strategy & Operations As a Sales Strategy & Operations (SS&O) team, our mission is to power sustainable revenue growth for Pinterest with datadriven strategic insights and decision making, tight management against them and highimpact revenue management. We inform critical business decisions driving revenue growth, so team members are highly visible to senior Sales leadership at Pinterest and throughout the organization at large. This role sits within the SS&O team supporting Global Agency Sales, partnering closely with the VP, Global Agency Sales and regional Agency Sales leaders to shape how Pinterest shows up with the world's largest media holding companies and independent agencies. What You'll Do: Reporting to the Senior Director of Sales Strategy & Operations, and in close partnership with the VP, Global Agency Sales, you will develop and bring to life datadriven strategies that deepen Pinterest's partnerships with media agencies and accelerate revenue growth across our agency portfolio. In this role, you will: * Partner with Global and Regional Agency Sales leadership to define and deploy critical strategic, organizational and operational initiatives that improve agency health, drive revenue growth, and increase sales productivity across holding companies and key independents. * Shape Pinterest's global agency strategy and planning by developing frameworks for agency segmentation, coverage models, deal governance, and account planning that reflect agency structures (holding companies, networks, operating companies, and buying units). * Lead the analysis of agency business performance (revenue, forecast, sales pipelines, agency deals, investment mix, portfolio health, margin and incentives) to identify opportunities, risks and gaps - including recurring agency business reviews and adhoc deep dives; translate complex data into clear, actionable insights and recommendations for sales and executive stakeholders. * Partner with crossfunctional teams (Finance, Product & Engineering, Product Marketing, BizOps, Client Solutions) to align on priorities and ensure agencyfocused initiatives, products, and tools (including agency planning and reporting tools) are designed and launched in ways that meet agency needs and drive measurable impact. * Build scalable reporting, tooling and operating cadences to monitor agency health and program performance (e.g., global agency metrics reviews, dashboards, and playbooks), ensuring the broader sales org can easily understand performance and act on insights. * Structure and execute complex, crossfunctional projects endtoend: define problem statements, build work plans, gather and synthesize quantitative and qualitative inputs, lead analyses, align stakeholders, and drive decisions and execution. * Operationalize new initiatives and sales workflows (process, org, systems) for scale across regions, including shared playbooks, new sales processes and workflows, standardization of existing sales processes, and improved systems that enable an "alwayson" agency business and reduce duplication of effort across markets. • AI native / AI first instincts:Candidates are expected to use internal AI, agentic tooling as a default first step for problem-solving, research, and answering sales/operaitonal questions before escalating to humans, • Apply AI for data analysis and insight generation:leverage AI tooling to simplify and speed up data analysis and insight generation. Ensure strong understanding of AI outputs and connection back to data sources of truth and validating AI outputs, • Standardize and automate workflows using AI tooling: documenting and improving recurring sales processes, building templates, checklists, and lightweight "miniagents" or scripts that remove manual work from planning, reporting, and sales operations 7+ years of professional experience in strategy & operations in a fastpaced, highly analytical environment (e.g., management consulting, investment banking, tech/media, or revenue/sales strategy & operations). * Familiarity with global media agencies - including holding company and operating company structures, investment and trading teams, planning and buying functions, how agencies make investment decisions and evaluate partners, and how agency operating models inform global deals, JBPs and enablement programs. * Exceptional analytical and quantitative skills, with a strong ability to analyze and manipulate large, complex datasets (e.g., revenue, pipeline, pricing, incentives, media performance) to generate clear insights, identify trends, and translate them into structured opportunities and recommended actions. * Proven experience building dashboards, reporting and decision frameworks that help senior leaders quickly understand business performance and take action; familiarity with tools such as SQL, Salesforce and Tableau is a plus but not required. * Demonstrated ability to partner closely with senior sales leaders (Director/VP+) to define strategy, build annual plans, forecast revenue, drive org design, and hold teams accountable to revenue and investment commitments. * Strong structured problemsolving skills and comfort driving decisions in ambiguous, evolving situations where goals, data, or processes are not yet fully defined. * Excellent executive communication skills - able to synthesize complex analyses into clear narratives, build compelling materials, and influence crossfunctional partners and senior stakeholders who may not be in your direct line of control. * Organized, detailoriented and strategically focused, with a track record of driving impact in complex, matrixed, and fastmoving environments. * Can explain examples of using AI to structure ambiguous problems, generate hypotheses, or explore "whatif" scenarios (e.g., coverage models, segmentation, capacity planning). * Has used AI tools (Claude/Gemini/Codex, SQL or analytics copilots) to query data, build models, or QA numbers in an SSO environment (revenue forecasts, CRM activity logs, sales pipelines) • Has built agentic or automated workflows using AI tooling or low/no-code workflow automation tools (Zapier, Move, Airtable). Can explain what good looks like for AI prompting and Agentic Workflow setups Bachelor's degree in a relevant field such as business, economics, statistics, or a related field, or equivalent practical experience. InOffice Requirement Statement: • We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection., • This position is not eligible for relocation assistance. Visit our___ page to learn more about our working model. #LI-HYBRID #LI-AT6 At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise. Information regarding the culture at Pinterest and benefits available for this position can be found ___. US based applicants only$155,644—$272,377 USD Our Commitment to Inclusion: Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete___for support.

Job Description About the Role We are seeking a highly motivated and experienced Email Marketing Coder to join our dynamic team. In this role, you will be responsible for developing and deploying email marketing campaigns across various internal systems, ensuring high-quality performance, and maintaining a strong adherence to industry best practices. You will work closely with the creative, marketing, and technical teams to bring designs to life and optimize campaigns for maximum effectiveness. Your expertise will play a key role in enhancing our email marketing efforts and contributing to the overall success of our digital strategy. Responsibilities include but are not limited to; • Email Coding & Development: Code responsive email templates based on design files provided by the creative team or direction from marketing managers. Ensure emails are optimized for various devices and email clients., • Quality Assurance & Troubleshooting: Perform QA on HTML email files using tools such as Litmus, EmailOnAcid, or other similar inbox rendering tools. Troubleshoot and resolve any rendering or deliverability issues that arise during testing., • Link Tracking: Generate and implement tracking codes for all links within email campaigns to ensure accurate performance tracking and reporting., • Collaboration with Marketing: Work closely with marketing leads to define the scope for new projects, identifying opportunities for optimization and growth within the email marketing strategy., • Industry Best Practices Compliance: Ensure that all email campaigns deployed across multiple internal systems adhere to industry best practices regarding design, accessibility, deliverability, and user engagement., • Experience: Minimum of 1+ years of hands-on experience with Salesforce Marketing Cloud (SFMC)., Klaviyo, Braze, Attentive or any other ESP., • Technical Expertise: Proficiency in HTML, CSS, SQL, and email scripting languages such as Ampscript or Jinja. Strong experience with hand-coding HTML and CSS, particularly for responsive email design., • Email Marketing Experience: 3 to 5 years of experience in the email marketing field, with a focus on email production, preferably using large enterprise email platforms., • Project Management: Proven ability to manage multiple projects and collaborate with internal stakeholders and partners. Strong client-service skills with an ability to manage expectations and deadlines., • Industry Knowledge: Solid understanding of email technologies, best practices, and current trends. Ability to troubleshoot and optimize campaigns for performance and deliverability., • Cognitive Aptitude, Excel and Typing Test, • Logic assessment on Excel We offer a competitive salary and benefits based on education, experience, and skills level, including: • Unlimited vacation policy, • Monthly Phone Stipend, • Comprehensive Medical, Dental, and Vision insurance options, • 401(K) plan with matching, • Dog friendly office, • Hybrid work opportunity, • Professional Development Program, • Level 1 - $58,000-$62,000, • Possesses essential capabilities, • Level 2 - $62,000-$71,800, • Possesses developing capabilities, • Level 3 - $71,800-$81,600, • Possesses notable capabilities., • Level 4 - $81,600-$91,400, • Possesses strong capabilities, • Level 5 - $91,400-$101,200, • Possesses advanced capabilities. About WITHIN WITHIN is the world's first Performance Branding company, partnering with some of the biggest brands in the world to drive business growth through innovative marketing strategies. Our integrated operating model collapses the traditional marketing silos between creative and media, performance and brand, and across media channels. With a full suite of offerings including media, creative, SEO, Lifecycle, Retail Media, Affiliate and Influencer, we're able to work with our brand partners in an integrated fashion, allowing us to align marketing strategies back to core business objectives. Client teams at WITHIN are trained on how to always act as a trusted business partner, acting as a fiduciary to client needs above our own. Teams at WITHIN have the ability to work with iconic brands such as The North Face, Timberland, Ben and Jerry's and Jose Cuervo. Everyone at WITHIN wants to grow and be challenged. It's a collaborative place made up of small, closely knit and versatile teams that are fast and adaptive to solve problems and build systems. Check out some of our work! We weave AI into everything we do, using the latest tech across all teams to innovate, work smarter, and make better decisions. Whether it's in creative, operations, or anything else, AI helps us level up and do things at a whole new scale. We expect our people to use AI in their daily work, fully embracing it as a critical tool to help us succeed. Join Our Network! Stay connected with us and be the first to know about new opportunities, industry insights, and updates. Follow us on: • LinkedIn, • WhatsApp Community, • Instagram, • New York City: 43-01 22nd St, Suite 602, Queens, NY 11101, United States, • Bogotá: WeWork Av. Carrera 19 #100-45 Usaquén, Piso (Floor) 10, Bogotá, Distrito Capital de Bogotá 110111, Colombia, • Mexico City: Av. Insurgentes Sur 1082, Piso (Floor) 2, Oficina 2008, Ciudad de México, CDMX 03100, México

Job Description BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. BronxWorks Homebase assists more than 3600 households with housing retention and stabilization services in the South Bronx. We achieve this by providing services to include case management, public benefits, advocacy, referrals to available resources, mediation, and financial literacy workshops. BronxWorks is seeking a highly motivated and detail-oriented Quality Assurance Specialist to join our team. The Quality Assurance (QA) Specialist is responsible for monitoring, reviewing, and evaluating service delivery to ensure compliance with organizational policies, procedures, and regulatory requirements. The QA Specialist helps maintain high-quality standards by identifying gaps, supporting staff training, and recommending improvements to enhance program effectiveness. The ideal candidate will thrive in a fast-paced environment, have the ability to multi-task, be flexible to programmatic change and adapt accordingly, be extremely organized, and be adept at working with multiple software platforms. We are looking for strong assessment and analytical skills, structured organization and filing skills, and excellent verbal and written communication abilities. Our team offers a collaborative work environment, with a standard Monday-to-Friday schedule and the potential for one work-from-home day per week, offering flexibility and work-life balance. We also offer a competitive starting salary, recognizing the value of your skills and experience. If you're passionate about making a difference in the Bronx community, we encourage you to apply. RESPONSIBILITIES: • Conduct regular case file audits to ensure documentation is accurate, complete, and in compliance with internal policies and funder requirements, • Monitor data entry for accuracy in databases and management systems (e.g., Salesforce), • Prepare QA reports and track trends in errors or deficiencies, • Collaborate with staff to correct errors and provide guidance on documentation standards, • Maintain up-to-date knowledge of program policies, funder requirements, and best practices, • Assist with the development and implementation of quality assurance protocols, • Participate in internal reviews andassistwith external audits ormonitoringvisits, • Maintain records of QA findings and provide feedback to program leadership, • Design, implement and maintain a variety of audit tools, assessments, surveys, reports, key performance indicators (KPIs), data systems, and dashboards that effectively track, evaluate, monitor and communicate: program impact, performance against targets, compliance with contractual and legal obligations, risk mitigation action plans, client experiences in receiving program services, efficiency, and other relevant data points as needed, • Provide and/orfacilitateeffective staff training in relevant areas (both at orientation and ongoing), such asregardingcase administration procedures, applicable law and regulations, contract requirements, agency and program policies and procedures, data systems and data entry protocols, and the use of data toward programmatic improvement. Track and takeappropriate stepsto ensure staff compliance with agency and program training requirements, • QA Specialist maybe requiredto report to multiple offices to provideon-sitesupport when/as needed, • Monitor completion of on time case noting/assessments/required document collection, • Evaluate contacts and service engagements ensuring the quality of service, excellence in professionalism, sensitivity,accuracyand timeliness are provided to the clients; document all fact findings,identifytrends, training gaps and provide recommendations for improvements to management, • Communicate outcomes of QA audits to managers and leads, and clearly recommend individual coaching opportunities for staff, • Participate in both internal and external training., • Complete annual certifications(Mental Health, Mandated reporter), • Bachelor’s degree in an analytical or administrative field or another related field of study., • Strong oral and written communication, time management, and organizational skills are necessary., • Proficiency in Microsoft Office suite and other standard business technology is required., • Experience handling quality assurance and administrative tasks preferred. BronxWorks seeks to build an inclusive organization grounded in respect for differences. We support all aspects of diversity, and in accordance with federal, state and local laws, does not discriminate unlawfully against employees and applicants for employment on the basis of age, color, creed, disability, marital status, military status, national origin (including ancestry), predisposing genetic characteristic, race, sex, gender, actual or perceived sexual orientation (including actual or perceived heterosexuality, homosexuality, bisexuality and asexuality), status as a victim of domestic violence, or any other characteristic protected by law. This commitment applies to all terms, conditions and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. #INHGH

Job DescriptionSamba TV tracks streaming and broadcast video across the world with our proprietary data and technology. We are on a mission to fundamentally transform the viewing experience for everyone. Our data enables media companies to connect with audiences for new shows and movies, and enables advertisers to engage viewers and measure reach across all their devices. We have an amazing story with a unique perspective on culture formed by a global footprint of data and AI-driven insights. As a Programmatic Account Manager – Brands/Agency at Samba TV, you’ll manage and grow relationships with major agency holding companies and large Independent agencies, along with their operating agencies. You’ll ensure these partners derive maximum value from Samba’s suite of audience targeting and measurement solutions. You’ll work closely with Sales to support key large independents & HoldCo accounts (WPP, Publicis, Dentsu), drive audience activation strategies, and deliver a seamless agency experience across planning, activation, and measurement workflows. Your efforts will directly impact agency satisfaction, retention, and account growth within these large holding company relationships. Requirements: • Client Growth, Retention & Satisfaction, • Own day-to-day account management for a portfolio of large independent agencies & holding company partners, including WPP, Publicis, and Dentsu, and their operating agencies, • Partner with Sales to develop strategic account plans, drive renewals, and identify upsell and expansion opportunities across large independent agencies & HoldCo relationships, • Ensure agency teams are effectively activating Samba TV audience and contextual data across major DSPs, SSPs, DMPs, and social platforms, • Build trusted relationships with programmatic, trading, strategy, and analytics stakeholders within large independents & HoldCo organizations, • Lead business reviews focused on adoption, delivery, performance insights, and expansion opportunities across brands and agency teams., • Campaign & Platform Execution, • Oversee audience segment setup and delivery across SSPs and programmatic buying platforms for agency-led campaigns within HoldCo environments and large independent agencies, • Support agency partners across large independent agencies & HoldCo relationships through the full activation lifecycle: planning, audience building, activation, and QA (without directly managing or optimizing campaigns), • Provide platform education and training on how to request, build, and deploy Samba TV audiences within HoldCo programmatic workflows and large independent agencies, • Troubleshoot audience delivery or integration issues and coordinate with technical teams to resolve activation challenges efficiently, • Strategic Partnership & Cross-Functional Collaboration, • Serve as a feedback loop between large independent agencies & HoldCo relationships and internal teams to improve ease of activation, workflow efficiency, and audience performance, • Partner with Sales on pre-sale planning, platform demos, and aligning agency and brand goals with Samba’s audience and measurement solutions, • Represent Samba’s audience products with subject-matter expertise and a consultative, agency-first approach when working with large independent agencies & HoldCo relationships, • Collaborate with Product, Measurement, Revenue Operations, and Finance to deliver enhanced solutions for complex, multi-agency account structures typical of large independent agencies & HoldCo relationshipsWho you are:, • Curious – Always learning and staying current on programmatic trends, agency operating models, and CTV innovation within large holding companies, • Proactive – You anticipate agency needs and identify opportunities to add value across HoldCo teams and clients, • Collaborative – You thrive in cross-functional environments and are comfortable navigating large, matrixed organizations like WPP, Publicis, and DentsuWhat you bring:, • 3–5 years of experience in account management, client services, or programmatic strategy roles, • Direct experience working at or closely with agency holding companies such as WPP, Publicis, or Dentsu is strongly preferred, • Strong understanding of audience activation and programmatic buying across DSPs (e.g., The Trade Desk, DV360, Yahoo DSP), • Solid working knowledge of DMPs (e.g., LiveRamp, Lotame, Adform) and SSPs (e.g., OpenX, Magnite, Freewheel), • Background in programmatic trading or campaign management at a HoldCo or operating agency is a strong plus, even if not hands-on today, • Strong communication and problem-solving skills with a proactive, collaborative approach, • CRM and project management tool proficiency (Salesforce, Jira, Asana, Trello, etc.), • Strong Excel skills (SUMIFS, INDEX MATCH, pivot tables, VLOOKUP); SQL is a plus, • Deep understanding of the digital advertising and programmatic ecosystem, particularly HoldCo and agency workflows

Job Description Elite is the trusted automation platform for law firm operations across most of the world's largest and most successful law firms. Elite has guided firms through every technology shift and today delivers the only cloud-native SaaS platform that unifies financial, invoice, time, and data management into a single system of action. With embedded AI, predictive analytics, and integrated payments, Elite's products enable firms to shorten billing cycles, reduce write-offs, and unlock firm-wide insights, making financial operations the foundation for law firm innovation and growth. Learn more at elite.com. Position Overview The Senior Manager, ABM & Integrated Campaigns is a strategic, hands-on marketing leader responsible for architecting and executing account-based marketing programs and integrated, multi-channel campaign strategies that directly fuel revenue growth. This role places primary emphasis on building, scaling, and optimizing ABM motions across strategic, enterprise, and high-value accounts, while also owning all digital campaign execution across email, paid media, social, retargeting, webinars, and landing experiences. As a senior individual contributor, this role partners closely with Sales, Customer Marketing, Product Marketing, and Revenue Operations to align account strategies, accelerate pipeline, and deepen engagement across buying committees. In addition to shaping strategy, this role serves as the operational backbone of campaign execution—owning campaign planning infrastructure, documentation, briefs, timelines, cross-functional coordination, and activation. The ideal candidate blends deep ABM expertise, full-funnel digital execution skills, and operational excellence with a builder mentality. They personally build and launch campaigns in HubSpot and related platforms, run rapid experiments, and operate with a test-and-learn mindset. They thrive in resource-constrained environments, find creative ways to move quickly, and consistently deliver measurable impact on pipeline creation, deal acceleration, and account expansion. Work Arrangement: Remote Location Requirement: Flexible across U.S. time zones Responsibilities Account-Based Marketing Strategy & Execution (Primary Focus) • Lead the development, execution, and optimization of ABM programs including 1:1, 1:few, and 1:many strategies for enterprise and strategic accounts., • Partner with Sales and Sales Operations to define account tiering, prioritization models, buying group mapping, and engagement frameworks., • Build multi-touch, multi-channel ABM programs aligned to buyer journeys—including personalized content, digital ads, outreach plays, and event strategies., • Develop account intelligence and insights to inform personalization, messaging, and sales motions., • Create ABM playbooks, campaign blueprints, and toolkits to drive consistency across Marketing, SDR, and Sales teams., • Drive measurable improvements in account penetration, deal velocity, influence on pipeline, and expansion opportunities., • Build and manage integrated campaign strategies aligned to priority segments, verticals, and customer needs., • Translate commercial strategy and market insights into campaign roadmaps with clear objectives, KPIs, and pipeline coverage goals., • Own the campaign planning and documentation infrastructure, including the marketing campaign calendar, cross-functional planning processes, briefs, timelines, and delivery standards., • Develop campaign briefs, messaging frameworks, audience segmentation, and activation plans across digital, email, paid media, content, and partner channels., • Identify whitespace and segment opportunities to accelerate acquisition, influence opportunities, and expand market presence., • Own full‑funnel ABM & digital campaign execution across email, paid media, retargeting, social, third‑party programs, webinars, events, and landing pages., • Personally build and launch campaigns—creating assets, workflows, and engagement journeys directly in HubSpot and supporting tools., • Build and optimize personalized journeys informed by account signals, intent data, and behavioral insights., • Ensure strong CRM/MAP alignment and flawless activation across Salesforce, HubSpot, and integrated tools., • Maintain high execution standards including briefs, timelines, QA, documentation, and recurring optimization cadences., • Partner with Sales Enablement to deliver targeted materials and coordinated outreach aligned to ABM and campaign initiatives., • Define and track KPIs tied to pipeline influence, account engagement, deal acceleration, conversion, and ROI., • Monitor performance using dashboards, analytics, and intent/behavioral data—delivering clear, executive-ready insights and recommendations., • Operate with a test‑and‑learn mindset: run rapid A/B tests, iterate weekly, and optimize based on real-time data., • Make data-driven recommendations for budget allocation, channel mix, and ABM/digital technology optimization., • Thrive in a builder, scrappy environment by developing creative solutions and executing quickly and effectively., • Bachelor's Degree in Marketing, Business, or related field; or equivalent experience., • 6–8 years of progressive B2B digital marketing experience with strong emphasis on ABM and integrated campaign leadership., • Proven ability to build and scale ABM programs that drive pipeline impact, deal acceleration, and account expansion., • Deep understanding of enterprise buying groups, complex sales cycles, and multi‑stakeholder decision processes., • Advanced proficiency with Salesforce, HubSpot, and related CRM/MAP platforms., • Expertise across key digital channels—email, paid media, retargeting, content syndication, and landing page optimization., • Strong analytical, communication, and stakeholder management skills, with executive‑ready presentation capabilities., • Working knowledge of CAN-SPAM, GDPR, CCPA, and related compliance standards., • Ability to travel up <10% as business needs require, • Role requires the following physical capacity: Sedentary: primarily desk/computer work, • Competitive Compensation Package ($150,000 - $175,000 base salary + variable component), • Comprehensive Healthcare Coverage (Health, Dental, Vision), • Retirement Savings Plan with an Employer Contribution, • Professional Development Opportunities, • Time Off, • Wellness Initiatives, • Employee Assistance Program, • Generous Global Parental Leave, • Calm, free premium subscription Additional Information At Elite Technology, we embrace an employee-centric, flexible work model that empowers you to do your best work in the environment that suits you. However, we also recognize the importance of in-person collaboration for key moments that truly matter. In our flexible remote approach, you have the freedom to choose a workspace within your home country that best fits your needs. Our corporate offices are located in New York City, Los Angeles, Costa Rica, and the Philippines, providing additional options for those who prefer or need a hybrid work environment. Our diverse global team spans the U.S., Canada, U.K., Costa Rica, the Philippines, and Australia. Please note that at this time, we are unable to hire employees located in Quebec or Ontario Provinces, Alaska, Hawaii, Puerto Rico, Louisiana, and Oklahoma. As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We are proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace. We also provide reasonable accommodation for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. We are not accepting applications submitted through recruiting agencies.

Job DescriptionWe are seeking a Senior Software Architect/Salesforce Senior Developer to lead the design and implementation of scalable, enterprise-grade Salesforce Senior Developer to lead the design and implementation of scalable, enterprise-grade Salesforce solutions. This role requires deep technical expertise, strong architectural judgment, and the ability to translate complex business needs into secure, high-performing Salesforce applications. You will work closely with business stakeholders, QA, and DevOps teams to modernize CRM capabilities and support mission-critical operations, particularly in regulated and utilities-focused environments. Key Responsibilities: * Analyze business processes and create detailed system and process flows * Design, develop, test, and implement custom Salesforce solutions and enhancements * Architect and implement Salesforce integrations with external systems * Translate business requirements into technical and architectural solutions * Develop custom applications using Apex, Lightning Web Components (LWC), and APIs * Create and maintain technical documentation, configurations, and user guides * Develop reports, dashboards, and data quality monitoring processes * Perform system audits, support upgrades, and ensure platform stability * Manage Salesforce data feeds and third-party integrations * Provide technical guidance, user support, and training as needed * Collaborate with QA and DevOps teams for testing and CI/CD deployments * Stay current on Salesforce releases and recommend continuous improvements Contract Duration: 12+ months Engagement Type: Contract | Hybrid Location: Manhattan, New York Interview Process: VideoImportant Notes * Local NYC metro candidates only (hybrid presence required) * Recent Utilities industry experience strongly preferred * Candidates must meet all “Must-Have” requirements * No third-party recruiters or agencies This is an hourly position with opportunity for overtime. All Candidates Must be Authorized to Legally Work in the US Without Sponsorship Mandatory Qualifications: (Please read carefully. They MUST be shown on your resume) • ...10+ years of hands-on Salesforce development experience, • Strong understanding of Salesforce architecture, best practices, and governor limits, • Experience with Agile application development environments, • Experience with CI/CD pipelines and version control tools (git, Copado, etc), • Bachelor's degree in Computer Science, Software Engineering, or related field, • Salesforce Platform Developer I & II certification preferredTechnical Skills (MUST HAVE):, • Salesforce platform & Development, • Salesforce Apex, • Salesforce DevOps, • Agile Application Development, • 3+ years of experience with API/REST web services and data sourcesNice to Have:, • Salesforce Lightning Web Components (LWC), • GitHub, • Azure-based CI/CD deployments, • Utilities, Energy, or regulated industry experience Why This Role Long-term engagement with extension potential * Architect-level responsibility and technical ownership * Enterprise Salesforce environment with real business impact * Opportunity to influence standards, integrations, and platform strategy $500 Referral Fee Program Earn extra cash while helping your friends! VTS3 will pay you up to $500.00 for each person you refer to us and we place into a contract or full-time position. If you know someone who's a good candidate for any of our openings, use the "Refer a friend" button on this page and earn extra cash. The rules are simple: • The referral must be made by using the "Refer a friend" button on this page, • The person you refer must be placed within 90 days of being referred, • The person you refer must complete 480 billable hours 5mPnanfw7K

Job DescriptionSalary: upto $75/hr Position Overview We are seeking a senior Full Stack Developer with extensive experience delivering end-to-end software solutions across the full software development lifecycle (SDLC). This role is responsible for coding, testing, integration, deployment, production support, and ongoing enhancements of enterprise-grade applications using modern Microsoft, cloud, and microservices technologies. Key Responsibilities • Perform end-to-end software development, including planning, design, coding, testing, integration, deployment, support, and enhancements., • Design and develop secure, scalable, and high-performing applications using Microsoft .NET technologies., • Build, expose, and consume RESTful APIs to support integration with internal and third-party systems., • Develop modern, responsive user interfaces using JavaScript frameworks., • Design, implement, and optimize SQL Server databases, including schema design and performance tuning., • Integrate and extend Salesforce platforms as part of enterprise application ecosystems., • Implement DevOps practices, including CI/CD pipelines and automated deployments., • Design, deploy, and support microservices-based architectures, including containerized workloads., • Provide ongoing application support, troubleshooting, and enhancements in production environments., • Collaborate with architects, business analysts, QA, DevOps, and stakeholders throughout the SDLC., • Ensure adherence to secure coding standards, performance best practices, and organizational guidelines. Key Skills • Deep experience across all phases of the software development lifecycle (SDLC), • Full stack development in enterprise Microsoft environments, • API-driven and microservices-based architecture, • Cloud-native and DevOps-enabled development, • Strong analytical, troubleshooting, and communication skills Required Experience & Qualifications • Experience: 12+ years of professional full stack software development experience, • Certifications: Current Microsoft / Azure certifications (latest versions required), • Proven experience delivering complex, enterprise-grade applications, • Strong understanding of Agile and DevOps delivery models Technologies & Tools • Backend & APIs: .NET Core, ASP.NET, Web API, SQL Server, • Frontend: JavaScript, Angular, React, jQuery, • Platforms & Integrations: Salesforce, • Cloud & DevOps: Microsoft Azure, Azure DevOps, • Containers & Architecture: Kubernetes, Microservices, • Version Control: Git Preferred Qualifications • Experience working in large-scale public-sector or regulated environments, • Familiarity with Salesforce Lightning, APEX, and SOQL, • Experience with Agile/Scrum methodologies and related tooling, • Ability to manage complex systems and multiple priorities in fast-paced environments If you are interested in getting more information about this opportunity, please contact Irina Rozenberg your earliest convenience. At Ariel Partners, we solve the most difficult problems that inhibit technology from enabling our customers to achieve their goals. Our vision is to be recognized by our stakeholders as an elite provider of IT solutions, so when they have their biggest challenges were on their short list. Were looking for team members who share our values of:Integrityto do the right thing even when it hurts;Commitmentto the long term success and happiness of our customers, our people, and our partners;Courageto take on difficult challenges, accept new ideas, and accept incremental failure; and the constant pursuit ofExcellence. Ariel Partners is an Equal Opportunity Employer in accordance with federal, state, and local laws.

Job Description🚀 Join the Future of Commerce with Whatnot! Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops. As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact. We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce. 💻 Role The Senior Systems Administrator plays a critical role in building, maintaining, and scaling the systems that power Whatnot’s post-purchase support experience. This role partners closely with Operations, Product, Engineering, and Support teams to ensure our tools and workflows enable high-quality, efficient support for buyers and sellers as the platform grows. In this role, you will: * Own the administration, configuration, and ongoing improvement of post-purchase support systems, including Zendesk and related tooling across Customer Experience and Trust & Risk, supporting thousands of agents across our in-house team and multiple vendors * Ensure systems are configured to support operational workflows, user experience requirements, and evolving business needs * Partner with operations and business stakeholders to translate short- and long-term requirements into scalable system solutions and a product roadmap * Manage integrations between Zendesk and other internal systems to ensure data accuracy, reliability, and end-to-end visibility * Monitor vendor relationship and system performance, troubleshoot issues, and drive timely resolution to minimize disruption to support operations * Design, document, and maintain workflows, automations, permissions, and reporting to improve efficiency and consistency * Support system releases and enhancements, including testing, documentation, training, and change management * Identify opportunities to improve tooling, processes, and system architecture to support scale, reliability, and high-quality user support We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role are required to be within commuting distance of our New York, San Francisco, Phoenix, or Los Angeles hubs. 👋 You People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it. As our Senior Systems Administrator, you bring strong technical expertise and an operations mindset, and you enjoy working closely with business and support teams to build systems that enable high-quality user experiences. You should have 8+ years of experience in Customer Support systems administration, plus: * Proven experience leading administration of Zendesk and 1+ other customer support platform (e.g., Salesforce Service Cloud, Intercom) at scale, supporting thousands of internal and off-shore agents across 4+ sites (system certifications preferred) * Solid understanding of post-purchase operations, including Customer Experience, Trust & Risk, WFM, and QA use cases * Experience managing system integrations, configuring APIs, data flows, and automations by working with internal tooling partners * Strong technical skills, including proficiency in HTML, JavaScript, JSON, SQL, and Python * Ability to gather requirements from non-technical stakeholders and translate them into scalable system solutions * Strong troubleshooting skills and comfort managing day-to-day system operations and incidents * Detail-oriented mindset with a focus on system configuration, permissions, governance, and data integrity * Strong documentation and communication skills, with the ability to support training and change management * Comfort balancing strategic improvements with hands-on execution in a high-growth environment 🎁 Benefits * Generous Holiday and Time off Policy * Health Insurance options including Medical, Dental, Vision * Work From Home Support * Home office setup allowance * Monthly allowance for cell phone and internet * Care benefits * Monthly allowance for wellness * Annual allowance towards Childcare * Lifetime benefit for family planning, such as adoption or fertility expenses * Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally * Monthly allowance to dogfood the app * All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!). * Parental Leave * 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence. 💛 EOE Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce. Compensation Range: $150K - $210K

Job Description PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world's leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows. PolyAI is seeking a Partner Solutions Engineer to serve as the technical backbone of our Alliances organization. This role sits at the intersection of partner enablement, customer value delivery, and integration architecture. You will support Systems Integrators in deploying PolyAI into enterprise environments, help ISV partners integrate PolyAI into their products, guide SI partners in building proprietary IP around our technology, and ensure that customers realize the full value of PolyAI through partner-led engagements. This role also carries a forward-looking mandate: you will lead the adoption of AI tooling and automation across the Alliances and broader GTM organization, identifying opportunities to use platforms like Claude and other AI tools to make internal workflows more efficient and to embed AI-driven practices into partner deployment processes. You will report to the VP of Alliances. What You'll Do:SI Deployment Support & Technical Oversight • Serve as the primary technical resource for SI partners deploying PolyAI into enterprise customer environments — providing architectural guidance, integration design review, and escalation support, • Ensure SI-led deployments meet PolyAI's quality standards for telephony integration (SIP/PSTN), CCaaS platform connectivity (Genesys, NICE, Five9), CRM integration (Salesforce, Dynamics 365), and back-office API interconnection, • Develop and maintain technical enablement materials, reference architectures, and deployment playbooks that allow SI partners to execute independently at increasing scale, • Design and deliver technical onboarding, workshops, and certification programs for SI engineering teamsISV Integration & Technical Partnerships, • Support ISV partners in integrating PolyAI's voice AI capabilities into their own products — scoping integration requirements, advising on architecture, and guiding partners through development to production, • Work with PolyAI's Product and Engineering teams to ensure ISV integration requirements are reflected in API design, documentation, and roadmap priorities, • Help ISV partners realize maximum value from PolyAI by designing integration patterns that deliver compelling end-customer experiences and unlock new revenue opportunities for the ISVIP Development for SI Partners, • Collaborate with SI partners to design and build proprietary accelerators, vertical solution packages, and reusable integration templates on top of PolyAI's platform, • Provide technical architecture guidance that enables SIs to create differentiated, repeatable offerings — such as industry-specific conversation flows, pre-wired EHR or PMS integrations, and analytics dashboards — that they can take to market as their own IP, • Ensure SI-built IP meets PolyAI's technical standards and integrates cleanly with the core platformCustomer Value Realization Through Partners, • Act as a technical advisor to ensure enterprise customers achieve maximum value from PolyAI deployments delivered through SI partners — reviewing solution designs, identifying optimization opportunities, and supporting post-deployment performance tuning, • Bridge the gap between PolyAI's product capabilities and partner delivery execution, ensuring that what gets deployed in the field reflects the full potential of the platform, • Gather technical feedback from partner-led deployments and channel it to PolyAI's Product and Engineering teams to drive continuous product improvementAI Tooling & Workflow Automation, • Lead the adoption of AI tools and automation platforms across the Alliances and GTM organization — identifying use cases where tools like Claude, OpenClaw, and other AI platforms can streamline internal workflows such as partner enablement, deal support, content creation, and pipeline management, • Embed AI-driven practices into partner deployment processes — exploring how AI can accelerate conversation design, integration testing, QA, and post-deployment analytics, • Serve as the internal champion for practical AI adoption, building lightweight proofs of concept and rolling out tooling that the team can use immediatelyThe Ideal Candidate, • 5–7 years of experience in solutions engineering, partner engineering, sales engineering, or technical consulting — ideally in enterprise SaaS, contact center, voice AI, or CX technology environments, • Strong technical architecture skills: you can design integration solutions across telephony, CCaaS, CRM, and API-based systems, review partner solution designs, and provide credible technical guidance without needing to write production code yourself, • Willingness and ability to roll up your sleeves when needed — comfortable working with APIs, scripting, and troubleshooting integration issues alongside partner engineering teams, • Experience enabling technical partners: you have built enablement programs, reference architectures, or certification curricula that allowed external engineering teams to deploy or integrate a technology platform independently, • Familiarity with AI and voice technologies — conversational AI, speech recognition, NLP/NLU, large language models, or contact center automation, • Genuine enthusiasm for AI tooling and automation — you actively use tools like Claude, ChatGPT, or similar platforms in your own work and can see how they apply to team-level workflow optimization, • Strong communication skills: you can translate complex technical concepts for non-technical stakeholders and present credibly to both partner engineering teams and executive leadership, • Self-directed and comfortable working across multiple workstreams simultaneously in a fast-paced, high-growth environmentWhat Will Make You Stand Out, • Direct experience in contact center or voice AI technology — working with platforms like Genesys, NICE, Five9, Amazon Connect, Twilio, or similar, • Background supporting channel partners or systems integrators in deploying enterprise software — not just direct customer implementations, • Experience helping partners build IP, solutions, or practices around a technology platform, • Hands-on experience with AI/ML tooling, prompt engineering, or building automation workflows using AI platforms, • Familiarity with vertical-specific systems: healthcare (EHR, HIPAA), hospitality (PMS, loyalty platforms), or financial services (PCI-DSS, core banking) In addition to salary, this position includes equity in the business, giving you the opportunity to share in the company's long-term success. Benefits 💰 Participation in the company's employee share options plan 🏥 100% of Single Cost (employee) and 70% of Dependent for medical, dental & vision 👪 Life Insurance ◻️ STD and LTD 💰 The opportunity to contribute to the company's 401k plan 🏝 Flexible PTO policy + 11 designated company holidays 📚 Annual learning and development allowance 🏡 We're all about making WFH work for you - that's why we offer a one-off WFH allowance when you join. Offering perks like noise-cancelling headphones or a comfortable desk chair to boost your comfort and focus! 🧡 Enhanced parental leave 👨️‍👩️‍👧 Company-funded fertility and family-forming programmes 🌸 Menopause care programme with Maven At PolyAI, we take great pride in our values - they guide everything we do. We believe that a strong culture leads to meaningful work and lasting impact. Our core values are: Only the best We expect the best from our people, we hire people that expect the best from themselves, and we nurture this drive for excellence. Ownership We care deeply about what we do. We take ownership of our initiatives, decisions and outcomes. Relentlessly improve We demand more from ourselves and are always evolving. Continuous, obsessive improvement is the only way we will transform the world of conversational AI. Bias for action Our world moves quickly and so do we. We take calculated risks and we deliver impact fast. Disagree and commit We are all working toward the same goal. If we donʼt agree with something, we work hard to understand it and when a decision is made, we accept it and give it our all. Build for people We want the world to enjoy the experiences they have with us. We are building for a future that prefers automation. PolyAI is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status. Kindly find the Privacy Notice for our recruitment process by following the link here. This document provides important information regarding how we handle your personal data throughout the recruitment journey.

Job Description We are Noble People. A modern creative media agency. We develop original, bold and provocative media ideas for some of the most exciting brands in the world. Media ideas that aren’t media. Media that isn’t boring. Brand ideas that people love. We do communications strategy, media planning and buying, and reporting and optimization – but with a lens that respects creativity and without the nonsense that comes along with most media agencies. We are passionate, transparent, and values-driven. We strip out the old rules, find smarter ways to make an impact, and take a modern, innovative approach to media – always through a creative lens. The Associate Performance Director has deep expertise in B2B paid social. This is a critical, strategic role that helps us show up powerfully across both new and existing B2B accounts. The ideal candidate will have grown up in the paid social world, has robust experience with account-based marketing (ABM), and can toggle between high-level strategy and technical execution, especially in B2B-specific environments like LinkedIn Lead Gen. You’ll work across a range of industries and be instrumental in expanding our footprint in the B2B space. Key Responsibilities (other duties as assigned) • Lead B2B social strategy and execution across all relevant platforms, with a focus on LinkedIn, Meta, X, and YouTube., • Architect ABM-driven paid social programs from planning through performance analysis., • Manage day-to-day client relationships and expectations, acting as a trusted advisor on all things B2B social., • Translate client goals into scalable and measurable paid social media strategies., • Design and oversee implementation of LinkedIn Lead Gen campaigns, including creative best practices, audience strategy, form creation, and performance tracking., • Collaborate closely with analytics and activation teams to implement effective measurement plans tied to B2B KPIs like MQLs, SQLs, pipeline, and ROI., • Lead internal education sessions and documentation to scale B2B paid social expertise across the agency., • Stay on top of emerging tools, platforms, and techniques in the B2B paid social space, bringing innovation to our clients. We are especially excited about candidates who have demonstrated sustained commitment to performance-driven environments, whether through collegiate athletics, military service, student organizations, work experience, entrepreneurial ventures, or other creative or competitive settings. • 6+ years of hands-on experience in paid social, with at least 3 years focused on B2B clients., • Proven expertise in LinkedIn Ads, including Lead Gen Forms, Matched Audiences, and Conversation Ads., • Demonstrated success running ABM campaigns, ideally in collaboration with client-side sales and CRM systems., • Comfort designing campaigns that span the B2B funnel, from awareness to lead conversion and nurturing., • Strong familiarity with B2B measurement frameworks and platforms (e.g., GA4, Salesforce, HubSpot, custom attribution models)., • Excellent communication and presentation skills; able to translate technical work into client-ready insights., • Team management experience, including delegation, mentoring, and QA of junior team members' work. We take care of you • Noble People offers a generous time-off package of 15 PTO days per annum, Safe & sick days, Personal and Birthday PTO as well as Summer Fridays, Mental Health & Wellness days, and a Sabbatical Program if you are with the agency for 7 or more years., • We offer a comprehensive healthcare plan for eligible employees and their families which includes Medical with Telehealth/virtual care options, Dental, Vision, 401K, STD, LTD, Life Insurance, • Lastly, we allow for a cell phone reimbursement, pre-tax commuter benefits, Flexible Spending Account, daily snacks, and much more. At Noble People, our people are our greatest asset. We are committed to fostering an inclusive environment that attracts, engages, and retains the best possible talent. Our diversity of experiences, backgrounds, locations, viewpoints and ideas is what makes us a great place to work and differentiate us as an employer of choice. We are an equal opportunity employer At Noble People we are committed to expanding opportunities for all employees without regard to race, color, religion, gender, age, national origin, sexual orientation, sexual identity, disability, or any other characteristic. Each person is valued for his or her talents, expertise, experience, and perspective.

Job Description ABOUT US SINE Digital is a global leader in media, technology, and insights for the live entertainment industry. With offices in London and New York, we partner with world-class cultural institutions and global brands to drive digital and AI transformation, delivering data-led marketing strategies that maximise ticket sales, elevate brand awareness, and deepen audience engagement. Our clients include many of the most iconic productions in the West End and on Broadway, alongside some of the world’s foremost cultural organisations such as CTG, Nederlander Theatres, The Royal Ballet & Opera, LW Theatres, LW Tickets, and The Royal Court. ABOUT THE ROLE We are seeking an Email & CRM Coordinator to plan, build, optimize, and report on email and SMS campaigns for our Broadway, touring, and arts & culture clients across the US. This role blends creativity, technical skill, and customer-lifecycle strategy. You will manage end-to-end execution, from segmentation and automation to deployment and insights, helping our clients deepen relationships with audiences and drive performance outcomes, primarily ticketing and sales. RESPONSIBILITIES Email & SMS Strategy, Planning & Execution • Own the full lifecycle of email and SMS campaigns: strategy, build, QA, deployment, optimization, and reporting, • Create and manage campaigns within Mailchimp, HubSpot, Salesforce, and Tessitura, • Build and maintain basic automated flows (welcome, event reminders, re-engagement) with the ability to handle more advanced, branching workflows, • Collaborate with Account Directors to translate client goals into targeted, data-driven lifecycle strategies. Creative Production & Technical Implementation • Build emails using HTML, drag-and-drop templates, and custom modules as required, • Collaborate closely with designers to ensure creative assets are optimized for CRM platforms and campaign objectives, • Conduct thorough QA (links, rendering, deliverability) to ensure flawless campaign execution. Audience Segmentation & Data Management • Develop precise audience segments based on ticketing behavior, demographics, engagement levels, and custom CRM fields, • Use CRM data to personalize and tailor messaging for maximum relevance and conversion, • Maintain clean, accurate, and organized audience lists and segmentation logic. Performance Reporting & Insights • Track and analyze performance metrics across email and SMS channels, • Build clear, actionable insights for client teams, focusing on optimization opportunities, testing results, and customer journey improvements, • Use SINE’s custom reporting app along with optional Looker Studio dashboards to communicate performance trends, • Present performance recaps to internal teams and clients as needed. Industry Knowledge • Maintain and develop an advanced understanding of the industries you and SINE work with, including key players and external agencies, • Produce regular industry insights and client case studies to further educate the team and clients on industry learnings, insights and benchmarks, • Establish and develop relationships with US media owners, • Keep abreast of changes in the NYC and broader US media landscape, • Embody a passion for the sectors in which SINE operates, with a professional curiosity and knowledge of new and emerging businesses and producing talent., • Represent SINE at various industry conferences and events, building the company’s presence and network, • 3+ years of hands-on experience in email marketing, CRM, or lifecycle marketing, • Proficient across Mailchimp, HubSpot, Salesforce, and/or Tessitura, with the ability to learn new platforms quickly, • Comfortable building/customizing HTML emails and working with responsive templates, • Technical proficiency in CRM platforms, HTML email editing, analytics, and campaign optimization, • Strong understanding of segmentation, automations, A/B testing, deliverability basics, and performance metrics, • Exceptional attention to detail, organizational skills, and commitment to QC., • Able to translate data into clear insights and recommendations, • Strong communication skills, both written and verbal, • A competitive salary between $55,000- $70,000, commensurate with experience, • 24-day PTO per year, excluding Federal Holidays, which will increase with length of service at one additional day per year, capped at 3 days (plus extra time off over the Christmas period), • 3pm finish on a Friday, • Access to 401(K) Retirement Plan, • Access to Company subsidised healthcare and dental care, • Hybrid working and working from home equipment allowance, • Occasional free tickets to live events, • Structured personal development, a customised training program and opportunities to attend industry conferences, • An active social events calendar and opportunity to input into the social calendar, • Opportunities to help further shape the business culture and agency benefits.

Job Description Role Summary: We’re looking for a motivated Junior Amazon Connect Developer to join our team in building and supporting cloud-based contact center solutions. In this role, you’ll work closely with senior engineers and business teams to design, implement, and optimize scalable systems leveraging Amazon Connect and various AWS services. This is a great opportunity to gain hands-on experience in cloud development and customer engagement technologies. Key Responsibilities: * Contact Flow Development: * Design, develop, and maintain voice and chat contact flows in Amazon Connect. * Implement serverless functions using AWS Lambda (Node.js, Python, or Java). * Incorporate Amazon Lex for conversational chatbot functionality. * System Integration: * Connect Amazon Connect with internal systems and third-party tools using APIs, S3, DynamoDB, and API Gateway. * Support integrations with CRMs like Salesforce or ServiceNow. * Configuration & Optimization: * Set up routing profiles, queues, and agent hierarchies. * Analyze usage data and feedback to improve system performance and call flows. * Monitoring & Maintenance: * Use CloudWatch for logging, monitoring, and alerting. * Troubleshoot production issues and ensure platform reliability. * Documentation & Collaboration: * Maintain up-to-date documentation for all integrations and flows. * Work with QA, DevOps, and product teams to deliver high-quality solutions. Required Qualifications: * 1–3 years of experience in software development or cloud engineering. * Some hands-on exposure to Amazon Connect or similar contact center technologies. * Familiarity with AWS Lambda, Lex, S3, DynamoDB, and API Gateway. * Basic programming knowledge in Node.js, Python, or JavaScript/TypeScript. * Understanding of CI/CD pipelines, Git, and Infrastructure-as-Code (CloudFormation or CDK). * Strong analytical and communication skills. * Willingness to learn and receive training on Amazon Connect. Preferred Qualifications: * AWS Certified Developer or AWS Cloud Practitioner certification. * Experience with Salesforce Service Cloud Voice or similar CRM integrations. * Understanding of telephony, IVR, and ACD systems. * Familiarity with Agile/Scrum development environments.

Job DescriptionAbout CookUnity: Food has lost its soul to modern convenience. And with it, it has lost the power to nourish, inspire, and connect us. So in 2018, CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today, CookUnity delivers 50 million meals a year from the industry's best chefs to homes all over the country. Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul. Unwilling to stop there, CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission: empower Chefs to nourish the world. If that mission has you hungry in more ways than one, you've found the right job posting. About the Team: The B2B Operations team is responsible for scaling and delivering CookUnity's new business verticals, such as Smart Fridge and Cold Meal programs, across corporate and healthcare environments. The team collaborates closely with B2C operations, product, and customer experience to ensure seamless execution, operational reliability, and scalable systems that support growth. The role: he Healthcare Operations Manager is responsible for the operational performance, quality, and scalability of CookUnity's Medically Tailored Meals (MTM) healthcare programs. This role oversees the daily execution of care coordination operations, ensuring members are successfully onboarded, supported throughout the program, and receiving meals reliably while maintaining compliance with payer and healthcare program requirements. The Healthcare Operations Manager leads the Care Coordination team and ensures operational workflows—from member intake and eligibility verification to order support and service resolution—are executed accurately and consistently. Because operational accuracy directly impacts healthcare claims and reimbursement, this role also works closely with Finance and Revenue Operations to minimize operational errors that could lead to claim denials or payment delays. This is a hands-on leadership role focused on operational rigor, accountability, and continuous improvement within a regulated healthcare environment. Responsibilities:1. Care Coordination Team Leadership & Performance Lead and manage the Care Coordination team responsible for member intake, onboarding, and ongoing program support. Responsibilities include: • Hiring, coaching, and managing Care Coordinators and Member Support Coordinators, • Defining and enforcing operational workflows and service-level expectations for:, • Intake calls and eligibility verification, • Member profile and address validation, • Meal order support and modifications, • Escalation handling and issue resolution, • Monitoring team performance metrics including:, • Intake accuracy, • QA scores, • SLA adherence, • Member satisfaction, • Conducting regular 1:1s, performance reviews, and coaching sessions Responsibilities include: • Leading the operational onboarding of new healthcare partners, including payers, providers, and pilot programs, • Translating contractual requirements into operational processes such as:, • Eligibility verification logic, • Intake scripts and documentation requirements, • Meal ordering rules and modification deadlines, • Delivery and service constraints, • Partnering with Legal, Compliance, and Finance to ensure program workflows meet payer requirements Responsibilities include: • Coordinating closely with the MTM Project Manager and operational teams responsible for program execution, • Ensuring Care Coordinators are informed of operational updates related to:, • MTM menus and nutrition guidelines, • Eligibility criteria and program rules, • Ordering workflows and deadlines, • Delivery service parameters, • Providing frontline insights from the Care Coordination team to cross-functional partners including Culinary, Nutrition, Tech, Logistics, and CX, • Surfacing operational issues or member feedback that may impact meal suitability, ordering workflows, or program compliance Responsibilities include: • Partnering with Finance and Revenue Operations to monitor:, • Claims submission accuracy, • Claims denial rates, • Claims rework volume, • Time from claim submission to payment, • Identifying operational errors that may contribute to denied or delayed claims, • Implementing workflow improvements that improve clean claim rates, • Establishing feedback loops between Finance and Care Coordinators to prevent repeat operational issues Responsibilities include: • Maintaining HIPAA-compliant workflows and communication practices, • Implementing quality assurance processes across intake, care coordination, and member support, • Conducting root-cause analyses for recurring operational issues, • Identifying and mitigating operational risks that may impact members, partners, or reimbursement Responsibilities include: • Developing and maintaining:, • SOPs and operational playbooks, • Care coordination training materials, • Team onboarding programs, • Driving operational standardization while allowing for payer-specific program requirements, • Identifying opportunities for automation and tooling improvements, • Supporting hiring, onboarding, and ramp-up of additional Care Coordinators as program volume growsQualifications:, • 3/5 years of experience in Healthcare Operations, Care Coordination, or Healthcare Program Management, • Experience working with healthcare payers, providers, or value-based care programs, • Proven experience managing frontline operational teams, • Strong understanding of healthcare workflows and HIPAA compliance requirements, • Demonstrated ability to translate contractual or clinical requirements into operational processes, • Highly organized, detail-oriented, and execution-focused, • Comfortable operating in fast-paced, evolving environments, • Familiarity with operational tools such as Zendesk, Salesforce, or healthcare CRM platformsPreferred requirements: We hope this provides valuable insight into our culture and product vision. If this excites you, we'd love to connect! Benefits 🩺 Health Insurance coverage 🌅 401k Plan 📈 We grow, you grow: Stock Options Plan granted on Day 1 🌟 Eligible for a bi-annual performance bonus ⛱ PTO policy and paid sick days 🗓️ 5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical 🐣 Paid Family leave 🕯 Compassionate Leave: 3-5 days each time the need arises 🥘 A generous amount of CookUnity credits to enjoy our amazing meals, added to your account, monthly 🧘🏽️‍♀️ Wellness perks: access to fitness subsidies to build a healthy lifestyle 👩🏾️‍🏫 Personalized Spanish coach 🚀 Awesome opportunity to join a company that is looking to change how we eat and how chefs work! Compensation • All final pay rates will be determined by the candidate's experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. CookUnity is an Equal Opportunity Employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability. A quick note for all candidates We've recently seen an increase in recruitment scams across the industry, and we want to make sure you (and your data) stay safe while applying to CookUnity. We also want you to know that we take this seriously — sometimes, as part of our process, we may ask for a brief "proof of humanity" to confirm that we're connecting with a real person, not an impersonator. Here are a few tips to help you protect yourself and know what to expect from us: • Apply only through our official channels. All open roles are listed on our official careers page: careers.cookunity.com, • Our recruiters are real people — and easy to verify. You can always find them on LinkedIn with verified profiles. If you're unsure, feel free to reach out to us on our official LinkedIn Company Page., • We only communicate through official CookUnity channels. That means emails ending in @cookunity.com and interviews held through official company platforms (Google Meet or Zoom) — never WhatsApp, Telegram, or SMS.

Job DescriptionCompany Description EBG is an e-commerce solutions provider specializing in travel and entertainment, and also offering retail products and services, voluntary benefits and insurance. EBG powers a robust portfolio of technology solutions and operates a network of employer and membership-based platforms reaching a captive audience, providing leading brands with incremental distribution opportunities. EBG's expanded network reaches over 100 million users from participating companies and closed loop affinity and membership groups. EBG owns and operates one of the largest and most comprehensive employee savings programs in the country — serving over 40,000 corporate clients through its proprietary platforms TicketsatWork, Plum Benefits, Working Advantage and Beneplace. EBG is a b2b2c company headquartered in Miami (Aventura), with offices in New York, Orlando, and Austin. We offer a hybrid work environment with a balance of collaboration and flexibility. Job Description The Email Marketing Associate will be responsible for email campaign execution, as well as supporting other email and CRM projects and initiatives. In this role, they will collaborate with internal business partners to execute email campaigns that drive the business. They will support marketing leads on projects and will work to uphold and adhere to best practices of email and direct marketing principles as well as EBG brand standards and email guidelines. Duties and Responsibilities: • Manages email campaign production across multiple platforms, including setup, QA, and deployment. Experience utilizing a major ESP is preferred (i.e., Zeta, Salesforce Marketing Cloud, etc.), • Utilizes a working knowledge of HTML and CSS to conduct basic code updates, including modifications to images, logos, links, copy, tracking tags and other elements., • Adheres to process for execution and on-time delivery of complex, highly dynamic promotional email campaigns., • Participates in the QA/QC of all email campaigns (audit creative, promotional messaging, links, segment selection, set up, etc.). Partners with account managers and marketing leads to ensure all campaign details and content are accurate., • Supports marketing leads on email test setup, execution, monitoring and reporting of email campaign performance., • Understands basic segmentation principles and how segmentation relates to daily email campaigns and CRM trigger campaigns., • Collaborate with cross-functional teams, including Merchandising/Marketing, Creative, and Partnership account managers to coordinate on campaign assets, reviews, and approvals., • Perform additional duties as assigned. #LI-Hybrid Salary $50-60,000 plus bonus per year Qualifications • Bachelor’s degree in Marketing, Communications or other related field, • 1+ year(s) of hands-on email production experience in relevant industry (ecommerce, retail for example) executing marketing campaigns, • Working knowledge of CRM and campaign management, • Working knowledge of Microsoft applications (Word, PowerPoint, Excel & Outlook), • Ability to manage multiple deadline-oriented projects concurrently and thrive in a fast-paced environment., • Experience working with enterprise Email Service Providers (Experian, Yesmail, ExactTarget/Salesforce Marketing Cloud, Zeta, etc.), • Internally motivated, able to work proficiently in an independent and collaborative capacity., • Strong written and verbal communication skills, attention to detail and organizational skills, • Experience in retail, entertainment, sports and/or travel industry is preferred, • Proficiency in Dreamweaver/Photoshop skills, • HTML/CSS programming experience is a plus, • Experience using Adobe Analytics, Google Analytics, and other marketing automation platforms, • Understanding of CAN-SPAM and email best practices Additional Information EBG offers outstanding employee benefits including: • Medical, Dental & Vision, • 401k Match, • Short Term Disability, Long Term Disability (Company Paid), • Company Paid Basic Life and AD&D, • Additional Voluntary Benefits, • Flexible Work Arrangements, • 3 Weeks of PTO + 5 Personal Days, • Paid Holiday Break from Christmas to New Year, • Paid Holidays, • Fitness Reimbursement Program, • Annual Day of Giving

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