Trabajos school ot en Newark, New Jersey - Page 2Crear alertas

Job DescriptionBenefits: • Competitive salary, • Flexible schedule, • Opportunity for advancement What makes This Role Special? In this school-based position, we encourage and train our therapists to think outside the box to go beyond traditional school-based therapy by bringing the creativity and quality of private practice into the educational environment. Youll work in schools, but wont be limited by the typical school therapy mindset. This role is ideal for someone whos passionate about helping kids thrive through movement, play, and functional skill-building not just handwriting drills. If you're driven to make a difference using dynamic, child-centered approaches, youll feel right at home here. Qualifications and requirements • Masters or Doctorate in Occupational Therapy, • Active New York State OT License, • Pediatric experience required (including sensory integration, handwriting, and self-regulation strategies), • Creative, motivated, disciplined, and confident working independently, • Flexible schedule, • Growth and advancement opportunities, • Ongoing professional development, • On-the-job mentorship This position is temporarily remote.

Job Description Job Title: Teacher of the Handicapped (TOH) / Teacher of Students with Disabilities (SWD) Location: Livingston, NJ Reports To: Principal, Handicapped School Position Type: Full-Time | Exempt Salary: $75,000 to $85,000 Annually Summary: We are seeking a compassionate and skilled Teacher of the Handicapped (TOH)/Teacher of Students with Disabilities (SWD) to join our Pillar Elementary School team. The ideal candidate will be dedicated to supporting students with developmental disabilities by evaluating individual educational needs, designing personalized instructional programs, and collaborating with a multidisciplinary team to ensure student success. Benefits:Medical, Dental, Vision, 401k (Up to 4% Match), Life Insurance, Flexible Spending Plan, Predetermined school breaks/holidays (40 days), Paid personal Time, Sick Days, Employee Life Assistance Program, Access to Atlantic Federal Credit Union and NJM Insurance, Tuition Reimbursement, Secure Advantage, Discount at Local Childcare Academy and ADP Market Place.Key Responsibilities: * Participate in IEP meetings, conferences, and interdisciplinary team sessions to assess student needs and progress. * Develop and implement individualized educational plans in collaboration with the classroom team. * Prepare and deliver engaging, goal-oriented lesson plans based on student IEPs. * Administer and evaluate both formal and informal assessments. * Coordinate educational programming with therapeutic services such as speech, OT, PT, aquatic therapy, and hippotherapy (if applicable). * Train, supervise, and provide guidance to Teacher Assistants, volunteers, and student teachers. * Maintain accurate educational records and submit timely progress reports. * Create and maintain visually engaging and educational classroom environments. * Communicate regularly with families and inform the Program Director of any significant observations or concerns. * Implement appropriate behavior management strategies to ensure a safe and effective learning environment. * Stay current with best practices, trends, and technology in special education. * Utilize computer technology for instruction and administrative tasks. * Uphold professional behavior at all times and serve as a positive role model. * Follow safety protocols and universal precautions to prevent the spread of infectious diseases. * Perform additional duties as required. Skills & Competencies: * Strong knowledge of special education principles and child development. * Ability to assess, plan, and implement individualized education plans. * Comfortable using and learning adaptive equipment and assistive technology. * Excellent verbal and written communication skills. * Effective classroom and behavior management skills. * Strong organizational and time-management abilities. * Ability to work collaboratively with students, families, therapists, and school staff. * Basic proficiency in computer and instructional technology. Qualifications: * Bachelor’s Degree (B.A./B.S.) required; master’s degree preferred * Valid New Jersey certification as a Teacher of the Handicapped or Teacher of Students with Disabilities. * Experience working with developmentally disabled students preferred. * Successful fingerprint background check and approval by the State of New Jersey. * Physical ability to engage in moderate to strenuous activity and assist with student needs. Pillar Care Continuum is an Equal Opportunity Employer committed to fostering an inclusive and diverse workplace. We consider all qualified applicants without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic. Learn more about our schools here: Pillar Care | Special Needs Schools NJ (pillarnj.org)

Job Description Master's degree in Occupational Therapy, active Occupational Therapist license and 1+ year of Occupational Therapy experience required. Applicants who do not meet these qualifications will not be considered. A full-time opportunity is available for a licensed Occupational Therapist specializing in school-based therapy, serving a PreK caseload with children ages 3 to 5. This travel position is located in Brooklyn, NY, offering a consistent schedule from 8:30 AM to 3:30 PM. Responsibilities: • Provide therapeutic interventions tailored to young children within a school setting to support developmental and functional skills., • Collaborate with educators, families, and other professionals to develop and implement individualized treatment plans., • Monitor progress and adjust therapy goals as needed to meet students evolving needs., • Valid Occupational Therapy license with experience in school-based settings., • Expertise working with preschool-aged children (ages 3-5)., • Strong communication skills to effectively interact with children, families, and staff., • Ability to manage a full-time PreK caseload efficiently., • Full-time schedule providing work-life balance., • Opportunity to impact early childhood development in a school environment. Compensation for this position ranges from $31.70 to $61.70. Eligible candidates may also receive healthcare benefits, housing, and meals/incidentals. Full details of our healthcare benefits plan can be found here. This posting is open for 60 days after the posting date.

Job DescriptionBenefits: • Employee discounts, • Company parties, • Competitive salary, • Dental insurance, • Free food & snacks, • Free uniforms, • Health insurance, • Paid time off, • Vision insurance CDL A Truck Driver Job Description: Pick up or deliver building materials using our vehicle from our Irvington, NJ warehouse to vendors and/or customers in NJ, Eastern PA, NY (including Long Island), CT, Northern DE. With this position you will be home every day! We keep you busy! We offer 40 hours a week minimum all year. $30/hr. Mon-Fri 5am-1:30pm (half hour lunch) + OT during high season, which is paid at time and a half on all hours over 8 in a day. Easy to open curtain-sided trailers and newer model tractors NO tarping Company compensated referral program for new hires Union position with great benefits, offering medical, prescription, dental and life insurance coverage Bonuses Paid time off and holidays Annuity plan funded 100% by the employer Shirts, Jacket, Hat, gloves provided Driver License Abstract, DOT Regulated Drug Test, Background Check and Reference Check are performed at cost to the company Fourth generation family-owned company Duties: Perform daily vehicle inspections to ensure safe operating conditions and maintain logs and records according to D.O.T. regulations. Keep truck and appearance clean and presentable and advise of any mechanical issues Communicate with customer yard staff and company dispatchers Assist customer yard staff and dispatchers to confirm product delivery, inventory and safety Ensure strapping and secure load according to DOT standards. Ensure all required documents for vehicle are in your possession Ensure medical card and required D.O.T. items are up-to-date Monitor and report any mechanical issues to your supervisor CDL A Truck Driver Requirements: Must have a current Class A CDL license (minimum of 3 years) Current medical card Clean driving record Flatbed experience preferred but we can discuss High School Diploma or GED Must be able to lift and carry up to 50lbs, sit for extended periods of time, communicate effectively with customers and supervisor. Strong commitment to SAFETY, quality and team work.

Job Description$49.7584 per hour The CHHA Department is currently seeking a full time CHHA Registered Nurse to join their team! Eligible newly hired UFT nurses will receive a $6,000 hiring bonus, distributed in two phases: the first installment of $3,000 will be provided after successfully completing six months of employment, followed by a second $3,000 payment upon reaching one year of service. Job Summary: Responsible for providing and coordinating multidisciplinary health services for patients in the community. Works with the physician and other team members in implementation of plan of care. Duties and Responsibilities: • Provides and coordinates cost-efficient patient care that is and reimbursable under the patients’ insurance plan and approved by a physician., • Verifies insurance plan information, crosschecks patient Insurance ID card at home., • Accepts case assignment depending on clients’ needs regardless of geographic location., • Case assignment is all inclusive of CHHA (Certified Home Health Agency) requirements, including initial assessments, revisits and documentation on each day of service., • Travels to patients’ homes and/or other facilities using approved transportation to deliver direct care to patients, • Admits patients in the program as needed and in a timely manner., • Ensures in-person completion of the Oasis that accurately reflects clinical and functional status of the patient. Uses diagnosis coding skills to accurately rate the acuity of each, • Evaluates patient diagnosis and works with Director, Patient Services and physician to assign appropriate primary diagnosis., • Participates in bi-weekly and PRN meetings to report adherence to frequency and duration of services as per physicians’ order. Reports patients’ progress to team in order for discharge date to be anticipated and set., • Communicates frequently with PT/OT to ensure adherence to therapy at the frequency and duration ordered by the physician., • Acts as a coordinator of the multidisciplinary team providing care to patients., • Establishes a plan of care with input from appropriate multidisciplinary health team members based on goals mutually acceptable to the patient and family., • Documents content and process of all services provided., • Monitors the effect of the care plans on the patient health status and informs physician and other personnel of changes in the clients’ needs., • Appraises care provided, revises goals and interventions to patients’ care as needed., • Educates the patient and family regarding the disease process, self-care techniques and prevention strategies., • Initiates and maintains written and verbal communications to assure optimal patient care., • Provides supervision of workers providing health and personal care services through visits to patients’ home., • Maintains updated Home Health Aide (HHA) plan of care and reviews same with HHA and patient/family., • Communicates with HHA on a regular basis regarding interdisciplinary plan of care, patients’ goals and progress., • Documents initial and bi-weekly supervision of HHA services., • Plans, facilitates and documents patients’ discharge from the program., • Manages caseload as assigned in Manhattan. Specialized Skills: • Demonstrates competency in the provision of nursing care., • Demonstrates knowledge of the PPS Medicare system., • Demonstrates knowledge of the Oasis and impact on payment., • Demonstrates flexibility and the ability to prioritize responsibilities., • Demonstrate ability to document and coordinate patient care., • License and current registration to practice as a Registered Professional Nurse in New York State., • Graduate of an accredited school of nursing, BSN preferred., • A minimum of one year experience in hospital and or minimum of one year experience in a CHHA preferred.

Job Description Job Title: Member Services Representative (Benefits Specialist) Extended Hours Differential Pay Added for Working Extended Hours Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: • Competitive Salary coupled with a great work/life balance, • Prime Location - Flatiron District in Manhattan (NYC), • Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan, • Pension Benefit that includes monthly employer contributions, • Retirement Benefit that includes 3% 401K employer contributions, • Professional Coverage/Reimbursement includes Tuition Reimbursement Program, • Paid Time Off including vacation, personal, and sick days, • Federal Paid Holidays – Up to 11 days off with pay, • And more... FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours & Shift: 35 Total (Tuesday-Friday 12:00pm-8:00pm and Saturday 9:00am-5:00pm) Differential Pay Added for Working Extended Hours About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: • Collecting and analyzing data/information to resolve a problem in real time, at high volume standards., • Provide customer service to participants to resolve eligibility or Fund benefit issues., • Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems, • Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman)., • Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance., • Follow workflows to resolve participant questions., • Representatives analyze and interpret customer phone and written correspondence., • Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues., • Operating computers with multiple information screens to research and resolve customer inquiries on line., • Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation., • Ability to effectively communicate to Participants., • Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: • Strong computer skills., • Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system., • Ability to prioritize work and meet deadlines., • A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications., • Strong analytical, problem solving and decision-making skills., • Excellent organizational and prioritizing skills., • Strong ability to multitask., • Various work schedules available. Interpersonal Skills: • Strong oral and written interpersonal skills., • Demonstrated customer service orientation., • Ability to effectively operate in fast-paced work environment., • Excellent listening skills., • Detail oriented with excellent organization and communication skills., • Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None Work Hours & Shift: 35 Total (Tuesday-Friday 12:00pm-8:00pm and Saturday 9:00am-5:00pm) Differential Pay Added for Working Extended Hours Work Hours & Shift: 35 Total (Tuesday-Friday 12:00pm-8:00pm and Saturday 9:00am-5:00pm) Differential Pay Added for Working Extended Hours

Job Description Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry. Responsibilities: • Handle all materials received in the Mail Center [receive, review, receipt, document, process, prepare, identify, separate, deliver, transport, etc.]., • Deliver, pickup, and transport materials within, between, to, and from various departments., • Deliver office supplies and copy paper.Inspect deliveries for suspicious or threatening items., • Pickup outbound boxes and packages from internal customer locations., • Ability to sort items into categories according to established methods., • Prepare items for processing, shipment or transportation., • Enter activity data in logs, maintain records., • Ensure all safety procedures are followed at all times., • Handle work order service requests into applicable format., • Prepare and process outbound courier shipments using computer or service provider's equipment [such as UPS]., • Ability to cross train on other roles within department; responsible for carrying out other duties as appropriate due to staff absences or at the discretion of management., • Other duties as assigned by manager.", • Assist in setting up for two weekly on-site events., • Stock pantries with snacks and drinks, • Alerting NY Times Managers on Facility related issues "light bulbs out, visible site issues spills etc. so tickets can be put in to correct., • Stock 3 kitchens, One if which s entirely "Green", • Occasional after hours OT for "after hours" meetings, • Answer shipping questions for NYT employees., • High School diploma or equivalent (GED)., • Minimum of 2-5 years Mail services related experience preferred with knowledge of commonly used Office Services procedures., • 1-3 years' experience with Microsoft Office Software (Word, Excel, etc.)., • Excellent customer service skills; must possess a "can do" attitude., • Excellent communication skills both verbal and written., • Ability to effectively work individually or in a team environment., • Competency in performing multiple functional tasks., • Attention to detail., • Ability to handle mail or hand cart, • Must be able to lift up to 50 pounds. WATCH Where Service Matters: Job Posted by ApplicantPro

Job DescriptionSchool & District Partnerships Lead Company: Knowledge Road Education Department: Accounts & Business Development Employment Type: Full-time Compensation: $20–30/hr + commission opportunities About Knowledge Road Education Knowledge Road Education is dedicated to providing high-quality therapy and educational support services to schools and families throughout our community. We specialize in SETSS (Special Education Teacher Support Services), Speech Therapy, Occupational Therapy, and Counseling services. Additionally, we offer ABA therapy through insurance partnerships to support families in need of these essential services. Position Overview We’re seeking a School & District Partnerships Lead who thrives at the intersection of customer success and business development. In this role, you’ll build lasting relationships with schools and districts while ensuring current partners are supported, engaged, and satisfied. Your time will be split between: * Supporting existing school partners through regular check-ins (virtual and in-person), ensuring families receive the services they need, and providing exceptional customer service. * Driving new growth opportunities by introducing Knowledge Road’s services to new schools, districts, and referral partners. This is a field-based position with flexibility and independence. You’ll visit schools, host virtual check-ins, attend meetings, and connect with education professionals who share our commitment to student success. Key Responsibilities Partnership Management & Client Success * Serve as the primary point of contact for assigned schools and districts. * Conduct regular in-person and virtual check-ins with school administrators, special education teams, and families. * Troubleshoot issues and ensure high satisfaction with Knowledge Road’s services. * Provide proactive communication, resources, and solutions to support school needs. School & District Partnership Development * Introduce Knowledge Road’s SETSS, Speech Therapy, OT, Counseling, and ABA services to new schools and districts. * Conduct outreach calls, schedule presentations, and facilitate both virtual and in-person meetings. * Build trust with administrators and staff to expand partnerships. * Maintain accurate pipeline records in the company CRM, ensuring clear tracking and follow-up. Family & Insurance Coordination * Support families in navigating insurance coverage for ABA therapy services. * Collaborate with insurance providers to facilitate approvals. * Build relationships with healthcare providers and community partners. * Ensure compliance and documentation accuracy for insurance processes. What We’re Looking For Required Qualifications * 2+ years in business-to-business sales, client success, or relationship management. * Strong communication and presentation skills across in-person and virtual settings. * Experience balancing both customer support and new business development. * Understanding of educational environments and special education services. * Reliable transportation and comfort with regular in-person client visits. * Familiarity with insurance or healthcare coordination. Preferred Qualifications * Previous experience working with schools, healthcare, or social services. * Knowledge of special education regulations and therapy services. * Existing professional network in education or healthcare. * Experience with insurance billing or Medicaid processes. * Background in ABA therapy or developmental services. Success Metrics * Establish productive relationships with 5+ new schools within the first 90 days. * Maintain satisfaction and strong engagement with all assigned school partners. * Develop partnerships with 3+ insurance providers within 6 months. * Maintain an active pipeline of 50+ prospective partners and referral sources. * Achieve quarterly goals for new referrals, renewals, and revenue growth. Compensation & Benefits * Competitive hourly rate: $20–30 (based on experience). * Performance-based commission structure with growth potential. * Mileage reimbursement for business travel. * Company-provided laptop and mobile phone. * Generous paid time off policy. * Professional development opportunities and training budget. Why Join Our Team? At Knowledge Road Education, you’ll be part of a mission-driven organization that makes a real difference in children’s lives. You’ll play a dual role: ensuring our current school partners feel supported and valued, while also helping us reach new communities in need. This is a chance to build meaningful relationships, grow your career, and drive impact across education. How to Apply We’d love to hear from you! Please submit your resume along with a brief note about your sales or client success experience and your interest in working with schools and families. Share examples of how you’ve built strong relationships and balanced customer service with new business growth. Knowledge Road Education is an equal opportunity employer committed to creating an inclusive environment for all employees.

Job Description Your Choice At Home is currently seeking a detail-oriented and highly organized HHA Coordinator to join our Certified Home Health Care Program. Your Choice At Home, an affiliate of Cobble Hill Life Center, is a Certified Home Health Agency (CHHA) committed to delivering culturally sensitive, high-quality care to patients in their homes. Many of our team members come from the communities we serve, allowing us to provide care with compassion, dignity, and understanding. Operating 24 hours a day, 7 days a week, we specialize in coordinated home health services that support patients, families, and care teams. Position Summary The HHA Coordinator is responsible for managing and maintaining Home Health Aide (HHA) vendor systems, coordinating aide services, and ensuring accurate scheduling, authorizations, and compliance with New York State Department of Health regulations. This role plays a vital part in maintaining continuity of care, operational efficiency, and clear communication between vendors, clinical staff, and internal departments. Key Responsibilities for HHA Coordination & Vendor Management: • Maintain and manage the HHAeXchange (HHAX) system, including:, • Broadcasting HHA cases for staffing., • Updating patient demographics, authorizations, and recertification information., • Managing HHAX communications and vendor notifications., • Updating provider rate increases., • Processing un-billing requests., • Troubleshooting vendor-related issues., • Collaborate with Licensed Home Care Services Agency (LHCSA) coordinators to ensure accuracy in scheduling, billing, and authorizations., • Communicate with office and field staff regarding changes in patient care, including hospitalizations, holds, discharges, and urgent health concerns., • Notify vendor agencies of service-related concerns and aide performance issues., • Maintain and update the Careficient patient care software system, including:, • Assigning vendor agencies to patient schedules., • Collaborating with nursing supervisors and nursing staff to ensure accuracy on 485s, HHA Plans of Care, and documented care needs., • Running missed visit reports, removing missed visits from schedules, and scanning/uploading missed visit documentation., • Assist with staffing subcontracted therapy services (PT, OT, ST), including sending and collecting required patient documentation., • Participate in performance improvement and quality assurance initiatives., • Complete assignments within established timeframes., • Maintain patient confidentiality at all times., • Promote a positive, professional, and business-like work environment. Education & Experience • High school diploma required., • Associate degree preferred., • Experience working in a computerized office environment required., • Strong communication and interpersonal skills., • Excellent organizational, prioritization, and problem-solving abilities., • Ability to evaluate and improve operational processes., • Ability to work independently and collaboratively across departments., • Demonstrated integrity and maturity in handling confidential information., • Knowledge of financial resources related to home care operations., • Understanding of cultural sensitivity and customer service principles., • Ability to sit for extended periods., • Ability to lift, carry, and transport materials or equipment as needed throughout the workday., • Adequate vision and hearing, with or without reasonable accommodation, to perform essential job functions., • Work is primarily conducted in an office environment with regular interaction with administrative staff, management, vendor agency personnel, patients, and caregivers. Equal Opportunity Employer This organization does not discriminate in hiring or employment based on ancestry, race, color, religion, national origin, sex, sexual orientation, age, military status, veteran status, or disability. Receipt of an application does not imply employment. Job Posted by ApplicantPro

Job Description Job Title: Member Services Representative (Benefits Specialist) Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: • Competitive Salary coupled with a great work/life balance, • Prime Location - Flatiron District in Manhattan (NYC), • Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan, • Pension Benefit that includes monthly employer contributions, • Retirement Benefit that includes 3% 401K employer contributions, • Professional Coverage/Reimbursement includes Tuition Reimbursement Program, • Paid Time Off including vacation, personal, and sick days, • Federal Paid Holidays – Up to 11 days off with pay, • And more... FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: • Collecting and analyzing data/information to resolve a problem in real time, at high volume standards., • Provide customer service to participants to resolve eligibility or Fund benefit issues., • Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems, • Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman)., • Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance., • Follow workflows to resolve participant questions., • Representatives analyze and interpret customer phone and written correspondence., • Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues., • Operating computers with multiple information screens to research and resolve customer inquiries on line., • Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation., • Ability to effectively communicate to Participants., • Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: • Strong computer skills., • Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system., • Ability to prioritize work and meet deadlines., • A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications., • Strong analytical, problem solving and decision-making skills., • Excellent organizational and prioritizing skills., • Strong ability to multitask., • Various work schedules available. Interpersonal Skills: • Strong oral and written interpersonal skills., • Demonstrated customer service orientation., • Ability to effectively operate in fast-paced work environment., • Excellent listening skills., • Detail oriented with excellent organization and communication skills., • Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm)

Job Description Job Title: Member Services Representative (Benefits Specialist) Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: • Competitive Salary coupled with a great work/life balance, • Prime Location - Flatiron District in Manhattan (NYC), • Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan, • Pension Benefit that includes monthly employer contributions, • Retirement Benefit that includes 3% 401K employer contributions, • Professional Coverage/Reimbursement includes Tuition Reimbursement Program, • Paid Time Off including vacation, personal, and sick days, • Federal Paid Holidays – Up to 11 days off with pay, • And more... FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: • Collecting and analyzing data/information to resolve a problem in real time, at high volume standards., • Provide customer service to participants to resolve eligibility or Fund benefit issues., • Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems, • Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman)., • Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance., • Follow workflows to resolve participant questions., • Representatives analyze and interpret customer phone and written correspondence., • Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues., • Operating computers with multiple information screens to research and resolve customer inquiries on line., • Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation., • Ability to effectively communicate to Participants., • Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: • Strong computer skills., • Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system., • Ability to prioritize work and meet deadlines., • A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications., • Strong analytical, problem solving and decision-making skills., • Excellent organizational and prioritizing skills., • Strong ability to multitask., • Various work schedules available. Interpersonal Skills: • Strong oral and written interpersonal skills., • Demonstrated customer service orientation., • Ability to effectively operate in fast-paced work environment., • Excellent listening skills., • Detail oriented with excellent organization and communication skills., • Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm)

Job Description Job Title: Member Services Representative (Benefits Specialist) Extended Hours Differential Pay Added for Working Extended Hours Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: • Competitive Salary coupled with a great work/life balance, • Prime Location - Flatiron District in Manhattan (NYC), • Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan, • Pension Benefit that includes monthly employer contributions, • Retirement Benefit that includes 3% 401K employer contributions, • Professional Coverage/Reimbursement includes Tuition Reimbursement Program, • Paid Time Off including vacation, personal, and sick days, • Federal Paid Holidays – Up to 11 days off with pay, • And more... FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours & Shift: 35 Total (Tuesday-Friday 12:00pm-8:00pm and Saturday 9:00am-5:00pm) Differential Pay Added for Working Extended Hours About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: • Collecting and analyzing data/information to resolve a problem in real time, at high volume standards., • Provide customer service to participants to resolve eligibility or Fund benefit issues., • Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems, • Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman)., • Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance., • Follow workflows to resolve participant questions., • Representatives analyze and interpret customer phone and written correspondence., • Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues., • Operating computers with multiple information screens to research and resolve customer inquiries on line., • Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation., • Ability to effectively communicate to Participants., • Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: • Strong computer skills., • Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system., • Ability to prioritize work and meet deadlines., • A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications., • Strong analytical, problem solving and decision-making skills., • Excellent organizational and prioritizing skills., • Strong ability to multitask., • Various work schedules available. Interpersonal Skills: • Strong oral and written interpersonal skills., • Demonstrated customer service orientation., • Ability to effectively operate in fast-paced work environment., • Excellent listening skills., • Detail oriented with excellent organization and communication skills., • Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None Work Hours & Shift: 35 Total (Tuesday-Friday 12:00pm-8:00pm and Saturday 9:00am-5:00pm) Differential Pay Added for Working Extended Hours Work Hours & Shift: 35 Total (Tuesday-Friday 12:00pm-8:00pm and Saturday 9:00am-5:00pm) Differential Pay Added for Working Extended Hours

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