101 Best seasonal tax Jobs in Hoboken, NJ (August 2025)

Bilingual Customer Service Representative / Front Desk Associate (Spanish-English)

Bilingual Customer Service Representative / Front Desk Associate (Spanish-English) Company: TAXVANCE Location: [Your Location] Reports To: Office Manager 📋 Job Summary: TAXVANCE is seeking a friendly, organized, and bilingual (Spanish-English) Customer Service Representative / Front Desk Associate to serve as the first point of contact for our clients. This individual will be responsible for welcoming clients, managing appointments, answering inquiries, and supporting our tax preparation and financial services team. 🔑 Key Responsibilities: 🛎️ Front Desk & Client Support: • Greet clients in person, by phone, and via email with professionalism and warmth., • Answer client inquiries about tax services, document requirements, and appointment scheduling in both English and Spanish., • Schedule, confirm, and manage appointments., • Collect and verify client documentation for tax preparation., • Translate documents and verbal communication between clients and staff when necessary., • Maintain a clean, organized, and welcoming front office environment., • Support the tax preparers and management team with clerical tasks as needed., • Ensure confidentiality and security of client information in accordance with company policies and federal regulations. 📌 Qualifications: • High school diploma or equivalent (Associate’s degree preferred), • Fluent in both English and Spanish (spoken and written), • Prior customer service or front desk experience, preferably in a financial, tax, or office setting, • Strong communication, organizational, and problem-solving skills, • Proficient in Microsoft Office and basic office equipment, • Friendly, professional demeanor with a customer-first attitude 💵 Compensation & Benefits: • Competitive hourly wage (based on experience), • Paid training, • Seasonal and year-round employment opportunities, • Opportunities for advancement within TAXVANCE

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