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Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are in living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. CAMBA’s The Kensington Family Shelter is funded by New York City Department of Homeless Services and offers families a supportive, structured therapeutic, safe, and drug-free facility. It provides comprehensive case management services to 64 families who are in a transitional residence program for homeless families with the goal of moving them to permanent housing. Each shelter offers clients a supportive, structured, therapeutic, safe, and drug-free facility. Homeless families are provided with comprehensive services to stabilize their condition in order to successfully transition into permanent and/or supported housing. The five story facility has 4 floors plus a basement with rooms of various sizes, common areas and provides on-site security and social services. Position: Spanish Bilingual Case Manager Reports To: Assistant Program Manager Location: 385 McDonald Avenue, Brooklyn, NY 11218 What The Spanish Bilingual Case Manager Does: • Establish and maintain professional relationships with clients’ and client confidentiality in order to engage them in case management services., • Review all documentation establishing clients' eligibility for program and make file copies., • Create and maintain client files., • Input client data and client progress information into CARES database., • Conduct initial intake and psycho-social assessment of clients and clients' families' needs and periodic re-assessments., • In collaboration with clients, prepare initial and periodic revisions of independent living plans including short-term and long-term client goals., • Assist clients in attaining their goals by identifying and locating community resources for clients., • Refer clients to permanent housing opportunities and appropriate services both within and outside CAMBA., • Schedule appointments for clients with referral organizations., • Escort clients to appointments (i.e.-housing, entitlements, educational, medical, social service, etc.)., • Assist clients in completing applications for benefits and entitlements, and/or process applications on clients' behalf., • Work with clients to break through barriers to client goals and to assist clients in advocating for themselves and in moving toward self-sufficiency., • Recommend and implement strategies to persuade clients to participate more fully in this process., • Monitor clients' progress toward their goals (dates achieved) via regularly scheduled telephone contact and/or face-to-face home and office visits, and document via progress notes., • Follow-up with clients and with referral organizations regarding client contact and progress with referral organization., • Act as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc., • Provide all required information for weekly/monthly/quarterly/annual reports., • May recommend closing of cases in which clients have: (a) achieved primary goals and have maintained stability for a period of months; or, (b) have not demonstrated a willingness to participate in the process (lost-to-service); or, (c) have become ineligible for services (e.g. moved out of area)., • May follow-up with clients for a period of time after successful completion of their primary goals to assure client stability., • May complete Relocation Case Review (RCS) for referral for aftercare services., • May prepare marketing materials for the program., • Spanish Bi-lingual Required, • Must obtain State Central Registry (SCR) clearance, The Register of Substantiated Category One Cases of Abuse or Neglect aka Staff Exclusion List (SEL) clearance and Criminal history information checks via fingerprinting with New York State Division of Criminal Justice Services prior to start of employment., • Ability to maintain clearances throughout the duration of employment., • May be required to become First Aid/CPR certified. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR hJT4jglyjW

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. HomeBase- is a CAMBA program that provides case management and essential services to those at-risk individuals and families in Brooklyn and Staten Island to prevent homelessness. Individuals and families receive services that help them overcome problems with public benefits, housing, education, health care and other issues that could impede their ability to maintain stable households. Homelessness Prevention Initiative (HomeBase) is a CAMBA program that provides case management and essential services to at-risk individuals and families in Brooklyn and Staten Island to prevent homelessness. Individuals and families receive services that help them overcome problems with public benefits, housing, education, health care and other issues that could impede their ability to maintain stable households. Position: Case Manager Reports To: Program Supervisor Location: 1958 Fulton Street Brooklyn, NY 11233 What The Case Manager Does: • Prescreen clients over the telephone for eligibility and may schedule intake appointments., • Conduct initial intake or assessment of clients and clients' families and/or periodic reassessments., • Review all documentation establishing clients' eligibility for program and make file copies., • Assist clients in completing all CAMBA intake applications and forms., • Refer clients to appropriate services both within and outside CAMBA., • Follow-up with clients and with referral organizations regarding client contact and progress with referral organization., • Evaluate actual living conditions of clients through home visits/ inspections., • Prepare marketing materials for the program., • Input client data and client progress information into automated database., • Reach out and market the program to the community in order to recruit clients., • Create and maintain client files, hard copy and electronic., • Work with clients to break through barriers to client goals and to assist clients in advocating for themselves and in moving toward self-sufficiency., • Recommend and implement strategies to persuade clients to participate more fully in this process., • Monitor clients' progress toward their goals (dates achieved) via regularly scheduled telephone contact and/or face-to-face home and office visits, and document via progress notes., • Recommend closing of cases in which clients have: (a) achieved primary goals and have maintained stability for a period of months; or, (b) have not demonstrated a willingness to participate in the process (lost-to-service); or, (c) have become ineligible for services (e.g. moved out of area)., • Meet daily/ weekly/ monthly goals and tasks as assigned and according to funder guidelines., • Complete and submit subsidy applications and requests for financial assistance., • Bachelor's degree (e. g., B.A., B.S.W.) and two years of relevant experience, or, • Proficiency in Microsoft Office (Excel, Word, Outlook), • Excellent writing skills, with the ability to draft assessments, service plans, progress notes, weekly reports, and general client-related correspondence., • Excellent communication skills, with the ability to effectively present information and respond to questions from supervisors, clients, funders, other organizations, and the general public., • Ability to apply basic mathematical concepts, such as fractions, decimals and percentages, to practical situations., • Strong problem-solving skills, with the ability to define problems, collect data, establish facts, and draw valid conclusions., • Willingness to learn and adapt., • Proficiency in a language other than English (e.g., Haitian/Creole, French, Spanish, Russian, etc.), • Familiarity with HRA benefits, NYC housing programs, and community resources. Compensation: $48,410-$52,530 annually When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR xKasaUg0bo

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. HomeBase- is a CAMBA program that provides case management and essential services to those at-risk individuals and families in Brooklyn and Staten Island to prevent homelessness. Individuals and families receive services that help them overcome problems with public benefits, housing, education, health care and other issues that could impede their ability to maintain stable households. Homelessness Prevention Initiative (HomeBase) is a CAMBA program that provides case management and essential services to at-risk individuals and families in Brooklyn and Staten Island to prevent homelessness. Individuals and families receive services that help them overcome problems with public benefits, housing, education, health care and other issues that could impede their ability to maintain stable households. Position: Case Manager Reports To: Program Supervisor Location: 1117 Eastern Parkway, Brooklyn, NY 11213 What The Case Manager Does: • Prescreen clients over the telephone for eligibility and may schedule intake appointments., • Conduct initial intake or assessment of clients and clients' families and/or periodic reassessments., • Review all documentation establishing clients' eligibility for program and make file copies., • Assist clients in completing all CAMBA intake applications and forms., • Refer clients to appropriate services both within and outside CAMBA., • Follow-up with clients and with referral organizations regarding client contact and progress with referral organization., • Evaluate actual living conditions of clients through home visits/ inspections., • Prepare marketing materials for the program., • Input client data and client progress information into automated database., • Reach out and market the program to the community in order to recruit clients., • Create and maintain client files, hard copy and electronic., • Work with clients to break through barriers to client goals and to assist clients in advocating for themselves and in moving toward self-sufficiency., • Recommend and implement strategies to persuade clients to participate more fully in this process., • Monitor clients' progress toward their goals (dates achieved) via regularly scheduled telephone contact and/or face-to-face home and office visits, and document via progress notes., • Recommend closing of cases in which clients have: (a) achieved primary goals and have maintained stability for a period of months; or, (b) have not demonstrated a willingness to participate in the process (lost-to-service); or, (c) have become ineligible for services (e.g. moved out of area)., • Meet daily/ weekly/ monthly goals and tasks as assigned and according to funder guidelines., • Complete and submit subsidy applications and requests for financial assistance., • Bachelor's degree (e. g., B.A., B.S.W.) and two years of relevant experience, or, • Proficiency in Microsoft Office (Excel, Word, Outlook), • Excellent writing skills, with the ability to draft assessments, service plans, progress notes, weekly reports, and general client-related correspondence., • Excellent communication skills, with the ability to effectively present information and respond to questions from supervisors, clients, funders, other organizations, and the general public., • Ability to apply basic mathematical concepts, such as fractions, decimals and percentages, to practical situations., • Strong problem-solving skills, with the ability to define problems, collect data, establish facts, and draw valid conclusions., • Willingness to learn and adapt., • Proficiency in a language other than English (e.g., Haitian/Creole, French, Spanish, Russian, etc.) Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR JGWDawjBSi

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA’s Cure Violence Program works with 16 – 24 year old at risk youths who are or may have potentially been involved in street violence, community residents, businesses and community-based organizations to implement Cure Violence: The Campaign to Stop the Shooting. Cure Violence is a public health strategy to reduce and prevent shootings and killings. This program will focus on a defined area identified as a “hot spot” in Brownsville, Brooklyn for shooting violence within the 73rd Precinct. The program works to prevent gun violence by: 1) mediating conflicts that may end in gun violence, 2) changing the thinking of individuals who are most at risk of being victims or perpetrators of violence, and 3) working closely with a broad coalition of local partners to promote a visible community-wide message that shooting is unacceptable behavior. Position: Outreach Worker Reports To: Assistant Program Manager Location: 444 Thomas Boyland Street, Brooklyn, NY 11212 What The Outreach Worker Does: • Reach out and market the program to the community via street outreach in order to recruit clients., • Assist in organizing responses to all shootings that occur in the targeted catchment area within 72 hours of receipt of notice of the shooting or killing., • Prepare marketing materials and market the program to community., • Attend and help facilitate social/peer support events (i.e., community events and shooting response meetings, etc)., • Review all documentation establishing clients' eligibility for program and make file copies., • Assist clients in completing all CAMBA intake applications and forms., • Create and maintain client files., • Conduct initial intake or assessment of clients and clients' families and/or periodic reassessments., • Follow-up with clients and with referral organizations regarding client contact and progress with referral organization., • Work with clients to break through barriers to client goals and to assist clients in advocating for themselves and in moving toward self-sufficiency., • Recommend and implement strategies to persuade clients to participate more fully in this process., • Act as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, housing, etc., • Monitor clients' progress toward their goals (dates achieved) via regularly scheduled telephone contact and/or face-to-face home and office visits, and document via progress notes., • Recommend closing of cases in which clients have: (a) achieved primary goals and have maintained stability for a period of months; or, (b) have not demonstrated a willingness to participate in the process (lost-to-service); or, (c) have become ineligible for services (e.g. moved out of area)., • Provide all required information for weekly/monthly/quarterly/annual reports., • May conduct client’s and/or families’ periodic re-assessments., • May schedule appointments for client with referral organizations., • May escort clients to appointments (educational, medical, social service, etc.)., • Equally at home conversing with gang members, community activists, law enforcement personnel, and public officials., • Subject to a criminal background check and random drug testing., • No pending criminal cases or prior convictions for sexual assault, child abuse or domestic violence or history thereof., • Strong knowledge of the Brownsville community., • Familiarity with Brownsville 73rd Police Precinct community challenges of teens and young adults there; strongly preferred., • Ability to work a flexible schedule including morning, evening and weekends as needed., • Must have understanding of, sensitivity and commitment to working with families of youth that have experienced gun related trauma., • Case Managers should be prepared for various outdoor weather conditions during their regular workday. Compensation: $50,000 annually When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR CPoRrorkhc

Job Description Summary: The Senior Case Manager provides direct assistance, either in-person or telephonically, to victims of crime and abuse, specializing in working with survivors of intimate partner and family violence (includes sexual assault and families of homicide victims). The Senior Case Manager will provide services to victims of crime and abuse. Responsibilities: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients., • Conducts client centered safety assessment and risk management planning;, • Provides crisis intervention and direct assistance to victims of crime and abuse; develop creative solutions reflecting clients’ unique needs in collaboration with client, • Advocates for clients for public entitlements with systems and other agencies, where necessary, such as obtaining orders of protection, help with hospital/medical related needs; Office of Victims Services compensation, and relocation assistance;, • Provides information and referrals and facilitates linkages for clients for services such as shelters, mental health treatment, public assistance and other entitlements based on assessment and clients’ needs;, • Assesses for and provides emergency practical assistance for clients including transportation, food vouchers, financial assistance and lock replacement in accordance with agency policy;, • Engages in regular supervision meetings with supervisors to review cases, reflect on client interaction and build skills;, • Maintains thorough and accurate case records and statistics in web-based case management system;, • Collects client data, tests new interventions and tracks outcome;, • Participates in staff meetings, individual and group supervision, community meetings and relevant trainings and seminars;, • Conducts educational presentations and trainings and participates in outreach events for community groups about intimate partner and family violence, victim assistance resources and other related topics;, • Works collaboratively with other Safe Horizon programs to facilitate linkages for clients;, • Safe Horizon staff, • Criminal justice personnel, • District Attorney’s Office, • NYPD, • Office of Victim Services, • ACS, • NYCHA and Section 8 staff Required: • Must be sensitive towards and understanding of victimization;, • Must be able to demonstrate respect, compassion and a non-judgmental approach to victims of crime and abuse;, • Must be willing to participate in a learning community;, • Must be well organized and detail oriented;, • Must demonstrate the ability to work independently and be resourceful;, • Must demonstrate leadership skills (acts as a “go-to” person for colleagues, takes initiative; suggests ways to make processes work better);, • Must be a team player;, • Possess strong communication and organizational skills;, • At least three years of prior direct service experience in a social service setting is required – Or- a minimum of two years of case management experience at Safe Horizon is preferred. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal. Hiring Range: $23.62 to $25.85 hour Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description Summary: The Senior Case Manager provides direct assistance, either in-person or telephonically, to victims of crime and abuse, specializing in working with survivors of intimate partner and family violence (includes sexual assault and families of homicide victims). The Senior Case Manager will provide services to victims of crime and abuse. Responsibilities: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients., • Conducts client centered safety assessment and risk management planning;, • Provides crisis intervention and direct assistance to victims of crime and abuse; develop creative solutions reflecting clients’ unique needs in collaboration with client, • Advocates for clients for public entitlements with systems and other agencies, where necessary, such as obtaining orders of protection, help with hospital/medical related needs; Office of Victims Services compensation, and relocation assistance;, • Provides information and referrals and facilitates linkages for clients for services such as shelters, mental health treatment, public assistance and other entitlements based on assessment and clients’ needs;, • Assesses for and provides emergency practical assistance for clients including transportation, food vouchers, financial assistance and lock replacement in accordance with agency policy;, • Engages in regular supervision meetings with supervisors to review cases, reflect on client interaction and build skills;, • Maintains thorough and accurate case records and statistics in web-based case management system;, • Collects client data, tests new interventions and tracks outcome;, • Participates in staff meetings, individual and group supervision, community meetings and relevant trainings and seminars;, • Conducts educational presentations and trainings and participates in outreach events for community groups about intimate partner and family violence, victim assistance resources and other related topics;, • Works collaboratively with other Safe Horizon programs to facilitate linkages for clients;, • Safe Horizon staff, • Criminal justice personnel, • District Attorney’s Office, • NYPD, • Office of Victim Services, • ACS, • NYCHA and Section 8 staff Knowledge and Skills: • Must be sensitive towards and understanding of victimization;, • Must be able to demonstrate respect, compassion and a non-judgmental approach to victims of crime and abuse;, • Must be willing to participate in a learning community;, • Must be well organized and detail oriented;, • Must demonstrate the ability to work independently and be resourceful;, • Must demonstrate leadership skills (acts as a “go-to” person for colleagues, takes initiative; suggests ways to make processes work better);, • Must be a team player;, • Possess strong communication and organizational skills;, • Excellent interpersonal skills – must have the ability to be assertive; and, • At least three years of prior direct service experience in a social service setting is required – Or- a minimum of two years of case management experience at Safe Horizon is preferred. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Hiring Range: $23.63 - $26.58 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description The role… At Soho House a Runner is responsible for a range of tasks including preparing tables, serving orders, explaining meals, and facilitating collaboration between kitchen and servers. A Runner also assists the servers in providing quality hand plated service to all guests who come to Soho House. As a Food Runner, your goal will be to provide our members and guests with outstanding customer service and actively help to improve their overall dining experience. A successful Runner thrives in a fast-paced environment, can problem solve in high-pressure situations and remain calm, approachable and professional. Main Duties • Responsible for following Steps of Service set by Soho House & Co that includes but is not limited to; Refill water glasses and coffee cups, clear finished dishes, crumb the table, replenish all table supplies, expedite food orders, • Accommodate special requests from guests or alternative solution that better suites business needs or advise management to further assess and provide options, • Thrive in high-volume and elevated service environment. Ensure the delivery of a seamless service by thinking quickly on your feet, managing / anticipating guest and member needs and ensure servers, Executive Chef and General Manager are supported., • Ensure food orders are finished being plated and coursed out correctly before appropriately serving to members/guests, • Adhere to health and safety policy (allergy procedures) is followed as well as all Company processes, procedures, and standards and local, state, and federal law as applicable, • Work as one team with one goal; to serve members and guests their food and/or drink items in a timely manner and support the team by running items from expo and service bar that are outside of your section to, • Clean and stock server alley and expo area, • Minimum of 2+ years' experience in similar capacity, • Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure, • Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests, • Must be able to demonstrate competency as outlined in the training schedule and Club School, • Must be able to work flexible shifts and schedules, including weekends and holidays as needed, • Ability to take direction, work in a team environment and autonomously, • Must be able to seize, grasp, turn and hold objects with hands., • Must be able to work on your feet for at least 8 hours., • Fast paced movements are required to go from one part of the club to others., • Must be able to move, pull, carry, or lift at least 40 pounds. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match, • Paid Time Off: Full- Time Employees have sick day's + vacation days, • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically, • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability, • Learning & Development: An extensive range of internally and externally run courses are available for all employees., • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all., • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to., • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.In accordance with New York law, the salary range for this role if filled within New York is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law.Pay Range$11—$11 USD

Job DescriptionCompany Description The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture. Following Buenos Aires and Miami Beach, Faena New York, will find its home at 500 West 18th Street, overlooking the High Line in a building designed by Bjarke Ingels Group. This latest opening will be synonymous with sophistication, glamour, breathtaking artwork, and cultural trendsetting. This opening will mark the resurgence of luxury nightlife experiences in New York with dynamic food and beverage venues and programming that will make Faena the ultimate destination for the sophisticated traveler to New York. Job Description The Floor Manager at The Living Room is responsible for ensuring seamless nightly operations and elevated guest experiences in a high-energy, entertainment-driven lounge setting. This leadership role requires mastery of flow, guest psychology, and pacing — supporting service, ambiance, and guest safety in collaboration with the bar, host, and security teams. This full time position has an annual salary of $90,000. DUTIES AND RESPONSIBILITIES * Supervise and lead service during all operational hours, maintaining rhythm, energy, and precision * Manage section flow, table timing, and VIP prioritization in coordination with the Maître D’ and Hosts * Ensure all team members are executing service with confidence, style, and warmth * Liaise with bar, kitchen, and security teams to ensure nightly alignment and safety * Greet and engage high-profile, VIP, and returning guests with professionalism and discretion * Resolve guest concerns swiftly, creatively, and in alignment with Faena’s elevated service culture * Monitor and manage ambiance (music, lighting, scent, room pacing) throughout the evening * Act as point of escalation for floor-level issues including overcapacity, guest behavior, or service lapses * Support training and onboarding of all front-of-house staff in service etiquette, menu knowledge, and nightlife protocols * Lead nightly pre-shift meetings and communicate key updates or programming * Coach team in-the-moment during service and provide follow-up notes or recognition * Monitor uniform compliance, team presence, and interdepartmental communication * Ensure venue is set to standard before doors open, and reset properly at close * Support with scheduling, timeclock approvals, and performance feedback * Assist in event execution and service logistics for programming or private functions Qualifications * 3+ years of leadership experience in a high-end lounge, nightlife, or luxury hospitality setting * Deep understanding of nightlife dynamics, service pacing, and VIP handling * Confident leader with a polished guest-facing presence * Familiarity with POS systems, nightlife reservation platforms, and basic event coordination * Comfortable working evenings, late nights, weekends, and holidays SKILLS * Strong floor presence with fast decision-making and graceful authority * Ability to balance service style with crowd management and safety * Charismatic communicator with emotional intelligence * High attention to detail in environment, staffing, and guest experience PHYSICAL DEMANDS AND WORK ENVIRONMENT * Endure various physical movements throughout the work areas * Ability to move safely in uneven terrain or in confined spaces * Remain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout work shift * Medium Work: Exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly moving objects, may occasionally lift and/or move up to 25 pounds Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description #parttime Job Title: Hospitality Associate Reports To: The Hospitality Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Top of the Rock at Rockefeller Center is an iconic New York City attraction, offering breathtaking views of the city skyline from the Observation Deck. We are seeking dedicated and customer-oriented individuals to join our team! As a valuable member of the team, you are the face of the famous popular observation deck and will be responsible for creating uniquely unforgettable experiences for our guests. Our team members are empowered to create singular moments by displaying a strong attention to detail and anticipating our guests' needs. Applicants should demonstrate an ability to quickly learn and communicate information pertaining to Top of the Rock as well as other aspects of Rockefeller Center. In this role, you will have specific job duties such as Host, Ambassador, Retail, Sales, VIP Lounge Server. You will be the primary point of contact to greet and guide guests through the attraction while providing an exceptional guest service experience. Working hours will include daytime, evening, weekend, and holiday hours. Availability on weekends and holidays is required. Fluent English is required and the ability to speak multiple languages is a plus. Applicants must be able to walk, stand, bend, twist, and lift throughout an entire shift. Due to the nature of this role and its responsibilities, the team member must report to the on-site work location during scheduled work hours. Public health and safety are a top priority of every team member. All employees must be committed to creating a safe and enjoyable environment for all our guests and staff. Typical Work Schedule: 7:00AM-3:00PM/4:00PM and 3:00PM-12:00AM Requirements: • Routinely demonstrate behaviors that indicate the highest level of manner and service, • Consistently smile and interact with guests, • Demonstrate a "can do" philosophy towards problem-solving, • Be able to understand and communicate in English, both verbally and in writing, • Work cooperatively with other team members, • Maintain a positive attitude in the work environment, • Must be willing to work as necessary in changing climate conditions, • Must be able to work at all points of the attraction, including the upper decks, • Must have open availability including early mornings, late nights, weekends and holidays Qualifications: • High School Diploma (or equivalent)., • 1–2+ years of work experience preferred., • Strong organizational, time management, analytical, and problem-solving skills., • Excellent written and verbal English communication.Proficiency with (or ability to learn) required computer systems., • Professional appearance, attitude, and adherence to policies/procedures. Approximately 50% of the time this position requires the below physical demands. • Ability to lift/move up to 60 lbs. using carts or manually., • Frequent walking, standing, bending, kneeling, and sitting for extended periods., • Manual dexterity for office equipment (phones, copiers, binding machines, etc.)., • Ability to operate a computer and use a monitor/keyboard. Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Pay Range$18—$18 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA’s School-Based Early Support Program is a collaborative initiative with ACS designed to empower families and promote children's well-being within the school environment. This program offers a range of services and supports directly accessible to families through partnerships with local schools. Position: Case Planner Reports To: Program Manager Location: 955 Flatbush Ave 4th Floor Brooklyn NY 11226/ Hybrid Remote What The Case Planner Does: • Conducts outreach activities to engage families, including those who self-refer, and discuss program offerings and expectations. This outreach prioritizes referrals from partner schools, encompassing educators, support staff, and school-based service providers (health and mental health clinics, after-school programs, community school lead organizations, etc.), and extends to the broader community-based organizations (CBOs) and internal CAMBA programs to ensure a holistic approach to family support., • Collaborates with referral sources, including schools (educators, support staff, and school-based service providers) and CBOs, to gain a comprehensive understanding of each family's unique strengths, needs, and priorities, ensuring a good program fit. In this collaboration, informed consent for information sharing is secured from families to facilitate service delivery., • Develops individualized support plans in partnership with families. These plans are based on comprehensive assessments that identify families' strengths, needs, and service requirements., • Manages a caseload of 12 clients effectively., • Maintains accurate documentation (FASP reports, databases)., • Prepares reports and participates in program evaluation., • Recommends case closure based on guidelines., • Minimum of two years of experience working with families and children in a community setting., • Strong interpersonal and communication skills, with the ability to convey respect, compassion, and empathy to clients., • Exceptional writing skills for clear, concise, and professional documentation, reports, and communication with various stakeholders., • Excellent organizational skills and ability to prioritize tasks., • Proficiency in Microsoft Office Suite., • Working knowledge of relevant databases and case management systems (a plus)., • Commitment to cultural competency and anti-oppressive practice., • Strong understanding of student support services, including IEPs, 504 plans, and SEL programs. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR mcfHjPGmES

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. HomeBase- is a CAMBA program that provides case management and essential services to those at-risk individuals and families in Brooklyn and Staten Island to prevent homelessness. Individuals and families receive services that help them overcome problems with public benefits, housing, education, health care and other issues that could impede their ability to maintain stable households. Homelessness Prevention Initiative (HomeBase) is a CAMBA program that provides case management and essential services to at-risk individuals and families in Brooklyn and Staten Island to prevent homelessness. Individuals and families receive services that help them overcome problems with public benefits, housing, education, health care and other issues that could impede their ability to maintain stable households. Position: Administrative Assistant Reports To: Program Manager Location: 1117 Eastern Parkway Brooklyn, NY 11213 What The Administrative Assistant Does: • Greet and monitor clients in the waiting area., • Provide callers with answers to questions about the organization (i.e.-address, fax #, directions, etc.)., • Compose, type and send general correspondence, memos, reports and marketing materials (via e-mails, faxing, interoffice mail, etc.)., • Copy, collate and file correspondence and various documents weekly., • Organize and maintain filing system(s)., • Coordinate and schedule meetings, conference calls, prepare agendas, reserve and prepare meeting rooms/facilities., • Record, type and distribute minutes of meetings., • Enter data into automated management information system, • Ensure all agency forms, staff directory, and profiles are updated weekly., • Monitor, troubleshoot, and track all office equipment maintenance issues., • Schedule all office equipment repairs and servicing as needed., • Prepare, submit and track all MIS requests for assistance., • Post, monitor and secure information on all employee and/or client bulletin boards., • Conduct criteria screenings of potential clients., • Direct clients and walk-ins to proper sign in-sheets when entering the office., • Facilitate the tracking, distribution and maintenance of office cell phones., • Collect and track employee time and attendance/vacation/comp-time and record into log., • Provide purchasing/procurement support (i.e.-reconcile purchase orders and invoices)., • Order, receive, track, store and distribute office supplies., • Assist with the audit of all employees time and attendance data., • Deliver all employee time sheets to the Payroll department., • Coordinate and assign staff mail boxes as needed., • Proficient experience using Microsoft Office software and knowledge of databases. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR z1PX8md582

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. HomeBase- is a CAMBA program that provides case management and essential services to those at-risk individuals and families in Brooklyn and Staten Island to prevent homelessness. Individuals and families receive services that help them overcome problems with public benefits, housing, education, health care and other issues that could impede their ability to maintain stable households. Homelessness Prevention Initiative (HomeBase) is a CAMBA program that provides case management and essential services to at-risk individuals and families in Brooklyn and Staten Island to prevent homelessness. Individuals and families receive services that help them overcome problems with public benefits, housing, education, health care and other issues that could impede their ability to maintain stable households. Position: Case Manager Reports To: Program Supervisor Location: 209 Bay Street Staten Island, NY 10301 What The Case Manager Does: • Prescreen clients over the telephone for eligibility and may schedule intake appointments., • Conduct initial intake or assessment of clients and clients' families and/or periodic reassessments., • Review all documentation establishing clients' eligibility for program and make file copies., • Assist clients in completing all CAMBA intake applications and forms., • Refer clients to appropriate services both within and outside CAMBA., • Follow-up with clients and with referral organizations regarding client contact and progress with referral organization., • Evaluate actual living conditions of clients through home visits/ inspections., • Prepare marketing materials for the program., • Input client data and client progress information into automated database., • Reach out and market the program to the community in order to recruit clients., • Create and maintain client files, hard copy and electronic., • Work with clients to break through barriers to client goals and to assist clients in advocating for themselves and in moving toward self-sufficiency., • Recommend and implement strategies to persuade clients to participate more fully in this process., • Monitor clients' progress toward their goals (dates achieved) via regularly scheduled telephone contact and/or face-to-face home and office visits, and document via progress notes., • Recommend closing of cases in which clients have: (a) achieved primary goals and have maintained stability for a period of months; or, (b) have not demonstrated a willingness to participate in the process (lost-to-service); or, (c) have become ineligible for services (e.g. moved out of area)., • Meet daily/ weekly/ monthly goals and tasks as assigned and according to funder guidelines., • Complete and submit subsidy applications and requests for financial assistance., • Bachelor's degree (e. g., B.A., B.S.W.) and two years of relevant experience, or, • Proficiency in Microsoft Office (Excel, Word, Outlook), • Excellent writing skills, with the ability to draft assessments, service plans, progress notes, weekly reports, and general client-related correspondence., • Excellent communication skills, with the ability to effectively present information and respond to questions from supervisors, clients, funders, other organizations, and the general public., • Ability to apply basic mathematical concepts, such as fractions, decimals and percentages, to practical situations., • Strong problem-solving skills, with the ability to define problems, collect data, establish facts, and draw valid conclusions., • Willingness to learn and adapt., • Proficiency in a language other than English (e.g., Haitian/Creole, French, Spanish, Russian, etc.), • Familiarity with HRA benefits, NYC housing programs, and community resources. Compensation: $48,410-$52,530 annually When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR XN4XWuFynE

Job Description About the Company EqualAccess is partnering with a mission-driven property management organization that oversees a diverse portfolio of affordable and rent-stabilized housing throughout New York City. The firm places a strong emphasis on financial accuracy, regulatory compliance, and resident satisfaction. We’re seeking an experienced Accounts Receivable professional to join their Finance team and support critical rent collection and subsidy processing workflows. Position Summary We are hiring an Accounts Receivable Specialist to handle all income collection and billing processes for a large affordable housing portfolio. This role plays a vital part in maintaining accurate financial records, managing tenant payments, and supporting communication between finance, compliance, and operations teams. The ideal candidate is highly organized, detail-oriented, and experienced in rent billing, subsidy applications, and resident ledger maintenance. Key ResponsibilitiesIncome Collection & Processing * Manage and maintain accurate resident accounts within the property management system * Collect rental and subsidy payments from multiple sources (e.g., Section 8, FHEPS, SCRIE/DRIE, ERAP) * Prepare and scan bank deposits and process income in compliance with accounting policies * Perform month-end closeout and first-of-month billing processes * Conduct write-offs, issue late notices, and escalate delinquent accounts for legal action * Reconcile receivables and tenant ledgers weekly to ensure data accuracy and fraud prevention * Generate and distribute tenant invoices in a timely manner Tenant Communication & Support * Respond to resident inquiries via email and phone regarding account status * Provide clear explanations of resident ledgers and billing activity * Set up and monitor payment plans (pending manager approval) * Liaise between residents, management, and legal teams for non-pay actions Administrative & Compliance Support * Assist with security deposit dispositions, residence verifications, and subsidy applications * Maintain rent roll reports, monthly receivables logs, and collection trackers * Support compliance, operations, and resident relations teams on ad hoc assignments (e.g., key fobs, filing, work order coordination) * Attend internal meetings and training sessions as needed Qualifications * 2–5 years of experience in accounts receivable, preferably within property management * Familiarity with property management software (RealPage, Sage, Yardi, or similar) * Strong proficiency in Microsoft Excel, Word, and Outlook * Bachelor's degree in Accounting, Finance, Business, or equivalent experience preferred * Solid understanding of rent stabilization laws and fair housing practices * Strong written and verbal communication skills * Meticulous attention to detail, integrity, and organizational skills * Bilingual (English/Spanish) preferred Location: Bronx, NY Employment Type: Full-time Compensation: $60-65,000 Why EqualAccess At EqualAccess, we don’t just fill jobs — we build careers. Every candidate we place receives 6 months of post-placement coaching and professional development to ensure long-term success, retention, and personal growth. Benefits (Offered by Employer) * 401(k) with employer match * Health, dental, and vision insurance * Paid time off and flexible schedule * Employee assistance program * 8-hour weekday shifts

Job Description About the Company EqualAccess is partnering with a mission-driven property management organization that oversees a diverse portfolio of affordable and rent-stabilized housing throughout New York City. The firm places a strong emphasis on financial accuracy, regulatory compliance, and resident satisfaction. We’re seeking an experienced Accounts Receivable professional to join their Finance team and support critical rent collection and subsidy processing workflows. Position Summary We are hiring an Accounts Receivable Specialist to handle all income collection and billing processes for a large affordable housing portfolio. This role plays a vital part in maintaining accurate financial records, managing tenant payments, and supporting communication between finance, compliance, and operations teams. The ideal candidate is highly organized, detail-oriented, and experienced in rent billing, subsidy applications, and resident ledger maintenance. Key ResponsibilitiesIncome Collection & Processing * Manage and maintain accurate resident accounts within the property management system * Collect rental and subsidy payments from multiple sources (e.g., Section 8, FHEPS, SCRIE/DRIE, ERAP) * Prepare and scan bank deposits and process income in compliance with accounting policies * Perform month-end closeout and first-of-month billing processes * Conduct write-offs, issue late notices, and escalate delinquent accounts for legal action * Reconcile receivables and tenant ledgers weekly to ensure data accuracy and fraud prevention * Generate and distribute tenant invoices in a timely manner Tenant Communication & Support * Respond to resident inquiries via email and phone regarding account status * Provide clear explanations of resident ledgers and billing activity * Set up and monitor payment plans (pending manager approval) * Liaise between residents, management, and legal teams for non-pay actions Administrative & Compliance Support * Assist with security deposit dispositions, residence verifications, and subsidy applications * Maintain rent roll reports, monthly receivables logs, and collection trackers * Support compliance, operations, and resident relations teams on ad hoc assignments (e.g., key fobs, filing, work order coordination) * Attend internal meetings and training sessions as needed Qualifications * 2–5 years of experience in accounts receivable, preferably within property management * Familiarity with property management software (RealPage, Sage, Yardi, or similar) * Strong proficiency in Microsoft Excel, Word, and Outlook * Bachelor's degree in Accounting, Finance, Business, or equivalent experience preferred * Solid understanding of rent stabilization laws and fair housing practices * Strong written and verbal communication skills * Meticulous attention to detail, integrity, and organizational skills * Bilingual (English/Spanish) preferred Location: Bronx, NY Employment Type: Full-time Compensation: $60-65,000 Why EqualAccess At EqualAccess, we don’t just fill jobs — we build careers. Every candidate we place receives 6 months of post-placement coaching and professional development to ensure long-term success, retention, and personal growth. Benefits (Offered by Employer) * 401(k) with employer match * Health, dental, and vision insurance * Paid time off and flexible schedule * Employee assistance program * 8-hour weekday shifts

Job DescriptionManager, Finance and Operations [HYBRID]About Nonprofit New York Nonprofit New York champions, represents, and strengthens New York City’s nonprofits through capacity building, advocacy, and cultivating a more unified and powerful sector. We believe organizations thrive not only when their internal operations are healthy, but also when they have diverse and sustainable funding streams and a strong and influential voice within their communities and the City at large. We equip our 600+ member nonprofits with the tools, knowledge, and connections they need to expand their impact, deepen their community roots, and shape the future of New York City’s nonprofit sector. We believe creativity, curiosity, and collaboration are the essential ingredients for meaningful and sustained impact. Our culture is grounded in mutual respect, continuous learning, and a commitment to equity. This role is based in our New York City office with a hybrid schedule — 2 days in person, 3 days remote. ______________________The Opportunity: • Manager, Finance and Operations, • You are energized by the work of organizations that are committed to operational excellence and social impact. You thrive in dynamic environments and bring a mindset oriented toward solutions, collaboration, and continuous improvement., • Experienced professional with at least 4-6 years of relevant experience in finance, operations, and/or nonprofit administration, • Comfortable working with accounting software such as QuickBooks, Bill.com, and payroll platforms (e.g., Paychex), • Skilled in managing vendor relationships and collaborating with external consultants to ensure seamless operations, • Strong organizational and project management skills, with the ability to manage multiple projects and deadlines across the organization—including with the senior leadership level, • Excellent communicator—clear, confident, and effective across written, verbal, and visual formats, including presentations and external reporting, • Technologically fluent, with proficiency in G-Suite, Salesforce, Asana, Slack, and other workplace tools, • Manage day-to-day accounting and finance operations, including budget monitoring, monthly reconciliations, and financial reporting, • Coordinate with external accounting consultants to manage month-end close, annual audits, and tax filings, • Support payroll processing and the administration of employee benefits, • Manage vendor contracts and relationships with external service providers, • Coordinate office operations, including supplies, facility services, and system upgrades, • Support logistical planning for organizational meetings, events, and team-building activities, • Assist with recruitment processes, onboarding, and performance management activities, • Support implementation and administration of HR policies, practices, and procedures, • Support the Vice President, Finance and Operations and Senior Management to align internal systems with organizational priorities, • Contribute to process improvements that enhance operational efficiency and cross-team collaboration, • Participate in individual as well as organizational learning opportunities, leadership development, and sector-facing convenings, • Engage with cross-functional teams to deepen understanding of nonprofit sector trends and challenges, • Contribute ideas that shape how Nonprofit New York functions as a model for strong, equitable, and values-aligned operations, • Grow into increasing levels of responsibility and visibility in an environment that values learning, leadership, and initiativeSkills and Qualifications, • Bachelor’s degree in finance, business administration, nonprofit management, or a related field. Candidates will be evaluated based on a combination of experience, skills, and qualifications, • 4-6 years of relevant progressive experience in nonprofit finance and operations, • Demonstrated experience supporting payroll, benefits, and HR processes, • Knowledge of nonprofit financial compliance, audit processes, and reporting requirements, • Proven ability to optimize operational systems and workflowsWhat Success Looks Like, • Financial operations run smoothly, accurately, and on schedule, • Effective coordination and administration of office systems and vendor relationships, • HR and benefits processes are seamless and supportive of staff needs, • Cross-team collaboration fosters continuous improvement and mission alignment Salary The salary for this position is $85,000/year. In addition, Nonprofit New York offers a comprehensive benefits package, including health, dental, and vision coverage; generous holidays, sick days, and paid time off; 401(k) plan with employer match, and professional development opportunities, among other benefits. To Apply Please apply for the Manager, Finance and Operations position through the link below. Attach and submit your cover letter and résumé as two separate documents to the Manager, Finance and Operations application section. The application deadline is Friday, August 1, 2025. Equal Opportunity Statement Nonprofit New York is an equal opportunity employer. We consider applicants for all positions without regard to actual or perceived race, color, religion, creed, national origin, ancestry, age, sex, gender identity, gender expression, sexual orientation, pregnancy, alienage or citizenship status, marital status, partnership status, disability, predisposing genetic characteristic(s), arrest or conviction record, caregiver status, domestic violence victim status, credit history, unemployment status, veteran status, protected activity, uniformed service, or any other characteristic protected by applicable law.

Job Description Classification: Non-exempt Location: Melrose Section, Bronx N.Y. Position Type: Full-time position Monday - Friday 9am - 5pm Hourly range: $27.47 - $32.96 Objective: We are seeking a dynamic and engaging Case Manager who has experience working with formerly homeless, mentally ill single adults, families, and young adults aging out of foster care in a supportive housing environment. The Case Manager will be expected to assist this population in stabilizing their lives, maintaining their housing stability, and attaining their physical, emotional, vocational, educational, and social goals. The ideal candidate will have solid clinical knowledge as well as experience working with individuals and or families that have been impacted by mental illness, substance abuse, legal, criminal justice, and medical issues. Additionally, the Case Manager will be passionate about helping people; be a proactive and creative problem solver; and work well both as a part of an interdisciplinary team and independently. Essential Functions: • Provide integrated counseling and case management services that effectively engage residents and promote health and wellness, personal growth, and housing stability., • Collaborate with residents in the development of client-centered, recovery-oriented service plans that identify short and long-term goals., • Utilize a harm reduction approach to support a diverse caseload of formerly homeless individuals around issues of mental health and substance use., • Make referrals and serve as a liaison with various care coordination agencies, health, and mental health providers, substance use programs, and employment providers to secure services., • Actively engage residents through regular apartment visits, community outings, and escorts to appointments as needed., • Develop safety plans for residents and work with the team to de-escalate clients and collaboratively manage crises as they arise., • Assist in the development and implementation of groups and programs that are appropriate for the resident's needs and foster an inclusive, respectful community., • Develop and maintain confidential records for each resident according to the mandated schedule documenting all relevant interventions and assessments as well as correspondence with collateral services., • Collaborate with the Leasing and Compliance team to ensure housing stability., • Participate in staff and clinical meetings and individual supervision to ensure best practices in the performance of role responsibilities., • Participate in a robust training program that includes training in evidenced-based models to ensure the highest level of service is provided to clients. Required Education and Experience: • High school diploma, HSE or GED is required., • A minimum of 2 years of social services experience required., • Ability to work independently as well as a member of an interdisciplinary team., • Highly organized and able to manage a diverse caseload of clients with diverse needs., • Able to work well under pressure including in crisis situations and able to be flexible with work schedule when necessary., • Track record of proactive, strength-based work with individuals and families., • Experience with ETO, or other electronic case management systems., • Experience working with evidence-based models, specifically Motivational Interviewing, is preferred., • Preferred: Knowledge of HIV/AIDS, mental health, substance use, or chronically homeless population. Work Environment: This job operates in a supportive housing site and works with a population who experiences mental illness, addiction, disability, HIV, and other chronic illnesses. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs, and/ or kneel. Occasionally the employee will have to lift and/or move up to 10 pounds. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities. Lantern welcomes individuals of all backgrounds and experiences regardless of race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, pregnancy, religion, immigration status, veteran status, class, creed, mental or physical disability, and any other characteristic protected by federal, state, and local law.

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 73,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are in living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. Park Affordable is located in the immediate vicinity to Maimonides Medical Center (MMC) in Brooklyn and will have a total of 67 units set aside for formerly homeless families. CAMBA, INC. will provide case management services to 32 of the 67 units which will have an HPD (PBV) rental subsidy. Light support social services will be available for the remaining 35 units as tenants voluntarily engage in services. Position: Case Manager Reports To: Program Manager Location: 864 49th Street, Brooklyn, NY 11220 What The Case Manager Does: • Review all documentation establishing tenants' eligibility for program and make file copies., • Create and maintain tenant files., • Conduct initial intake and assessment of tenants and tenants' families' needs and periodic re-assessments., • In collaboration with tenants, prepare initial and periodic revisions of independent living plans including short-term and long-term tenant goals., • Assist tenants in attaining their goals by identifying and locating community resources for tenants and by making referrals to appropriate services both within and outside CAMBA., • Work with tenants to break through barriers to tenant goals and to assist tenants in advocating for themselves and in moving toward self-sufficiency., • Recommend and implement strategies to persuade tenants to participate more fully in this process., • Monitor tenants' progress toward their goals via regularly scheduled telephone contact and/or face-to-face visits, and document via progress notes., • Participate in case conferences., • Follow-up with tenants and with referral organizations regarding tenant contact and progress with referral organization., • Provide all required information for weekly/monthly/quarterly/annual reports., • May recommend closing of cases in which tenants have: (a) achieved primary goals and have maintained stability for a period of months; or, (b) have not demonstrated a willingness to participate in the process (lost-to-service); or, (c) have become ineligible for services (e.g. moved out of building)., • May act as tenant liaison/tenant advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc., • May schedule appointments for tenant with referral organizations., • May escort tenants to appointments (educational, medical, social service, etc.), • May assist tenants in completing applications for benefits and entitlements, and may process applications on tenants' behalf., • May follow-up with tenants for a period of time after successful completion of their primary goals to assure tenant stability., • May evaluate actual living conditions of tenants through home visits., • As a Mandated Reporter, you must immediately report suspected incidents/cases of abuse and neglect to the Vulnerable Persons Central Register (VPCR) Hotline at 1-855-373-2122 and complete a CAMBA Incident Report. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR ZzievgQhrz

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. The Sea View Estates is an affordable development in Staten Island with a total unit capacity of 316 and will have a set-aside to lease to 48 households formerly residing in City homeless shelters. CAMBA provides on-site case management and supportive services. Position: Case Manager Reports To: Program Manager Location: 201 Hamilton Avenue Staten Island NY 10301 What The Case Manager Does: • Review all documentation establishing tenants' eligibility for program and make file copies., • Create and maintain tenant files., • Conduct initial intake and assessment of tenants and tenants' families' needs and periodic re-assessments., • In collaboration with tenants, prepare initial and periodic revisions of independent living plans including short-term and long-term tenant goals., • Assist tenants in attaining their goals by identifying and locating community resources for tenants and by making referrals to appropriate services both within and outside CAMBA., • Work with tenants to break through barriers to tenant goals and to assist tenants in advocating for themselves and in moving toward self-sufficiency., • Recommend and implement strategies to persuade tenants to participate more fully in this process., • Monitor tenants' progress toward their goals via regularly scheduled telephone contact and/or face-to-face visits, and document via progress notes., • Participate in case conferences., • Follow-up with tenants and with referral organizations regarding tenant contact and progress with referral organization., • Provide all required information for weekly/monthly/quarterly/annual reports., • May recommend closing of cases in which tenants have: (a) achieved primary goals and have maintained stability for a period of months; or, (b) have not demonstrated a willingness to participate in the process (lost-to-service); or, (c) have become ineligible for services (e.g. moved out of building)., • May act as tenant liaison/tenant advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc., • May schedule appointments for tenant with referral organizations., • May escort tenants to appointments (educational, medical, social service, etc.), • May assist tenants in completing applications for benefits and entitlements, and may process applications on tenants' behalf., • May follow-up with tenants for a period of time after successful completion of their primary goals to assure tenant stability., • May evaluate actual living conditions of tenants through home visits., • May prepare marketing materials for the program., • May prescreen tenants over the telephone for eligibility and may schedule intake appointments., • Must be fingerprinted and obtain Criminal History Checks” (CHC) with Justice Center for the Protection of Vulnerable People with Special Needs., • Ability to maintain fingerprint clearance throughout the duration of employment., • As a Mandated Reporter, you must immediately report suspected incidents/cases of abuse and neglect to the Vulnerable Persons Central Register (VPCR) Hotline at 1-855-373-2122 and complete a CAMBA Incident Report. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR E9Gqfti82O

Job Description #parttime Job Title: Tour Guide Reports To: The Tour Guide will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Top of the Rock at Rockefeller Center is an iconic New York City attraction, offering breathtaking views of the city skyline from the Observation Deck. We are seeking dedicated and customer-oriented Tour Guide/s to join our team! As a valuable member of the team, you are the face of the famous popular observation deck and will be responsible for creating uniquely unforgettable experiences for our guests. Our team members are empowered to create singular moments by displaying a strong attention to detail and anticipating our guests' needs. Applicants should demonstrate an ability to quickly learn and communicate information pertaining to Top of the Rock as well as other aspects of Rockefeller Center. You will be the primary point of contact to greet and guide guests through the attraction while providing an exceptional guest service experience. Business Hours: Monday - Sunday, 7AM-12AM Typical Work Schedule: 9:00AM-5:00PM and 5:00PM-11:00PM/12:00AM Duties and Responsibilities: • Greets, guide and register visitors, • Must be able to communicate in a clear and concise tone of voice, • Portuguese and Spanish, and other languages is an advantage but not required., • Must be punctual and comfortable leading groups of 10-25 people, • Demonstrate a strong command of names, scripts, dates and stories representing this historic landmark, • Field all questions from guests regarding the Observation Deck and New York City, • Experience in art, architecture, history and art history is highly preferred, • Must feel comfortable in operating wireless tour equipment, • Outgoing, enthusiastic personality and genuine interest in providing optimal guest service, • Ability to understand and communicate in English, both verbally and in writing, • Must enjoy working with the public, • Cooperative, team player mentality, • Shifts: Must have open availability including early mornings, late nights, weekends and holidays, • Must be willing to work as necessary in changing climate conditions, • Maintain a positive attitude in the work environment, • Physical Demands:, • Indoor/Outdoor position, • Walking and standing required for the majority of the workday Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Pay Range$20—$21 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA’s Workforce Development and Refugee Services programs annually provide thousands of community members with culturally competent case management, employment, education, vocational training, benefits access, health, financial literacy and English language services, in house and by referral. CAMBA specializes in assisting those with special barriers to employment including low skilled workers, long-term unemployed, immigrants and refugees, limited English speakers, formerly homeless, seniors, formerly incarcerated, trauma survivors and victims of human trafficking. These programs are performance-based, and success is measured by meeting enrollment, employment placement, training, retention and case management goals. Position: Administrative Assistant /Front Desk Reports To: Program Director Location: 10 Snyder Ave, 4th Floor, Brooklyn, NY 11226 What The Administrative Assistant /Front Desk Does: • Provide administrative and clerical support to ensure the smooth operations of all departments., • Organize and maintain daily attendance in the form of sheets, data logs or remote session reports., • Assist non-clerical staff with clerical work (i.e., data collection and data verification)., • Greet visitors/clients, determine nature of business, and announce visitors to appropriate personnel., • Provide callers with answers to questions about the organization (i.e. eligibility, address, contact #, directions, etc.)., • Compose, type, print and send general correspondence, training curriculums, memos, reports and marketing materials (via e-mails, faxing, interoffice mail, etc.)., • Organize and maintain filing system(s)., • Coordinate and schedule meetings, conference calls, prepare agendas, reserve and prepare meeting rooms/facilities., • Monitor, troubleshoot, and ensure proper functioning of all office equipment, including ax and copy machines; coordinate maintenance repairs as needed., • Prepare, submit and track all MIS requests for assistance., • Prepare purchasing requests and support with procurement-related tasks (i.e. reconcile purchase orders and invoices)., • Manager the full office supply process: order, receive, track, store and distribute office supplies., • Conduct mail pickups and/or deliveries., • Have direct client service/program responsibilities in addition to the above, • At least one (1) year of relevant experience., • Ability to communicate effectively verbally and in writing to internal and external audiences and various levels of management., • Ability to operate a multi-line phone system and greet a high-volume of incoming visitors., • Ability to multi-task and work effectively in a fast paced, high volume, and deadline driven environment., • Organized and detail oriented with strong documentation skills and a commitment to upholding confidentiality., • Demonstrated ability and dedication to work with refugees, asylees, immigrants, young adults, and, • low- income populations., • Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) required., • Background as a front-desk receptionist or administrative assistant at a non-profit organization Preferred. Status: Full-time- In Person (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR brENUU7q0d

Job Description The Concierge Associate is the initial point of contact for colleagues and guests at our customer's site, acting as the "face" of our client. This role is responsible for delivering an incredible welcoming experience in our reception area making each encounter fun, exciting and personal. They consistently deliver an elevated best-in-class experience. Overall, this position continuously offers the highest level of service to all clients and SPS employees while maintaining a professional image of the company by providing prompt, courteous, and efficient service. Duties and Responsibilities: • Provides a gracious arrival experience for all colleagues and guests, ensuring they feel welcome, and their needs are taken care of in a friendly and professional manner at all times, • Delivers world-class experiences that will leave a lasting, positive first impressio, • Caters for the needs of colleagues and visitors while demonstrating genuine care, • Ensures a seamless experience through the use of technology to support visitor registration, meeting room bookings, guest arrival, special requests and any other needs a colleague may have throughout their day, • Develops relationships through personalized encounters and proactive assistance, • Advises colleagues and guests by maintaining employee and department directories, giving instructions and making warm connections, • Maintains safe and clean reception area by complying with procedures, rules and regulations, • Captures individual preferences of colleagues and guests for future visits and thinks creatively of ways to accommodate any special requests, • Develops relationships with colleagues and proactively gathers information on their needs to identify customer and SPS services that ensure total satisfaction, • Proactively communicates with the Workplace Experience team and other service groups to ensure a "one-team" ethos Competencies: • Strong verbal and written communication skills., • Excellent customer service skills., • PC skills MS Office Suite experience., • Ability to handle multiple tasks simultaneously., • Good organizational skills., • Possesses ability to work independently and capable of completing projects., • Ability to determine correct method and packing material as well as validate packing slips for accuracy of incoming and outgoing materials. Qualifications and Education Requirements: • High School Diploma (or equivalent) required., • 1-2+ years prior work experience preferred., • Ability to work assigned work hours determined by manager., • Excellent organizational and time management skills., • Analytical abilities and aptitude in problem-solving., • Superb written and verbal communication skills., • Current knowledge or ability to learn computer-based systems required for functions of position., • Required to maintain an overall professional appearance and attitude., • Adhere to all policies and procedures required. Physical Demands: • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs., • Ability to walk, bend, kneel, stand, and/or sit for an extended period of time., • Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.)., • Ability to lift or move 40 lbs. or greater frequently. Travel: None or Negligible Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Pay Range$17—$18.74 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Job Title: Hospitality Associate Reports To: The Hospitality Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: This Hospitality Associate position is directly responsible for the presentation, ordering, stocking of food and beverages onsite for all client gatherings, including meetings, events, interviews, seminars, and conferences. This position directly supports the onsite needs associated with onsite setup and tidiness of professional workspaces. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. Duties and Responsibilities: • Provides 5-star customer service to all employees (in all forms of communication)., • Orders, stocks and inventories, maintenance, preparations, and presentations of products., • Sets up meeting spaces for onsite needs such as meetings, conferences, or meals., • Submit work orders for certain requests., • Service and replenish the barista, pantry, conference, kitchen, or meeting areas., • Will perform meeting room and conference room set-ups., • May perform building occupant moves within assigned facilities., • Will perform light maintenance and cleaning duties as assigned., • Maintains the Business Service Center area in a neat and orderly fashion., • Monitors level of office supplies on the floor, and replenishes and orders accordingly., • Proactively seeks out additional work during downtime., • Builds professional relationships with customers and other teams., • Maintains professionalism and composure when interacting with all employees., • Trains back-up and providing guidance on policies and procedures., • Determines what additional support is needed when handling sensitive inquiries., • Provides exceptional customer service to client., • Provides reception or concierge (front of office) and mail or office services (back of office) coverage as needed. Competencies: • Strong verbal and written communication skills., • Excellent hospitality and customer service skills., • PC skills – MS Office Suite experience., • Ability to handle multiple tasks simultaneously., • Good organizational skills., • Requires knowledge and understanding of technological ordering systems and ability to comprehend instructions., • Possesses the ability to work independently and is capable of completing projects., • Adaptable and flexible to needs at a moment's notice. Qualifications and Education Requirements: • High School Diploma (or equivalent) required., • 1-2+ years prior work experience preferred., • Ability to work assigned work hours determined by the manager., • Excellent organizational and time management skills., • Analytical abilities and aptitude in problem-solving., • Superb written and verbal English communication skills., • Current knowledge or ability to learn computer-based systems required for functions of position., • Required to maintain an overall professional appearance and attitude., • Adhere to all policies and procedures required. Physical Demands: • Approximately 50% of the time this position requires the below physical demands., • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs., • Ability to walk, bend, kneel, stand, and/or sit for an extended period of time., • Manual dexterity is required for operating office machinery (phone, copy machines, binding equipment, etc.)., • Ability to lift or move 40 lbs. or greater frequently., • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus., • Must be able to utilize computer monitor and keyboard. Travel: None or Negligible Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Pay Range$21—$21 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.