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Job Description Title of Position: Program Director Reports to: Assistant Vice President, Transitional Housing FLSA Status: Exempt Salary: $83,500.00 to $91,536.02. Positions reporting to this position: Social Service Supervisors, Housing Coordinators, and Administrative Assistants Purpose of the Position The Program Director is responsible for the day-to-day management of a transitional family residence serving families with children. The Program Director will ensure that the residence operates in accordance with the guidelines identified by the NYS Office of Temporary Disability Assistance (OTDA), the NYC Department of Homeless Services (DHS), and Win. Responsibilities: • Supervise the program’s multi-disciplinary team, which will include Social Service Supervisors, Housing Coordinators, Case Managers, and Administrative Assistants., • Coordinate services provided by Employment Specialists, Child Care staff, and Recreation staff to ensure an integrated service plan to address the needs of each shelter resident and the primary goals of the transitional housing program., • Provide coaching, training, and staff development to all staff in accordance with Win’s policies and procedures., • Ensure new staff orientation is provided so that they become quickly familiar with program procedures and goals., • Ensure that Win’s Human Capital Department is consulted for all staff performance concerns., • Champion and model the use of Evidence Based Practices (EBP), Trauma Informed Care (TIC) and Motivational Interviewing (MI)., • Model the use of EBP for staff and peers., • Monitor the Client Assistance and Rehousing Enterprise System (CARES) database along with the Social Service Supervisor for timely documentation., • Train and support staff in their use of EBP with clients and use EBP to meet and exceed program goals., • Ensure that all staff receive timely and quality performance evaluations in accordance with Win’s personnel policies and procedures., • Establish linkages with appropriate community agencies for services required by shelter residents, to include medical, mental health, substance abuse, child welfare and other stakeholders working with Win clients., • Monitor the program’s effectiveness in reaching the goals of permanent housing, securing clients’ employment and establishing family stability., • Analyze, develop and implement procedures and policies to ensure quality service provision., • Assure a safe and healthy environment by participating in the overall security and maintenance of the program in accordance with regulatory guidelines and Win policies., • Co-authorize purchase orders and ensure that all expenditures are being made in compliance with Win’s procurement policies and procedures., • Manage the program’s petty cash and program metro cards to ensure compliance with Win’s policies., • Participate in local community organizations and attend Community Board meetings in the shelter’s district and serve as a liaison with members of the community., • Represent the agency at meetings, conferences and public hearings to gain and share information relevant to the program’s operation., • Establish a Community Advisory Board comprised of staff, transitional housing residents, and community members including NYPD and local representatives to meet on a quarterly basis., • Participate in staff interviewing and hiring process., • Must be on call 24 hours a day, 7 days a week., • Must be able ascend/descend stairs in the building assigned., • Commitment to Win’s mission, vision, and values., • MPH, MSW, or MA in Health/ Social Services is required., • Minimum of five (5) years of experience in the human services sector, which includes three (3) years in a supervisory role with responsibilities for managing budgets and staff., • Familiarity with EBP, MI and TIC., • Able to manage boundary setting and cultural reflexivity., • Able to provide outstanding customer service to clients and other stakeholders., • Able to maintain composure in stressful situations., • Excellent organizational and communication skills, written and verbal., • Must be able to interact effectively with the all clients and staff in the residence., • Knowledge of CARES a plus., • Solid computer skills, knowledge of MS Office and Outlook a plus., • Must be willing and able to be on call 24 hours a day, 7 days a week., • Bilingual – English/Spanish a plus. Core Competencies: process and use resources, activities, outputs, and outcomes to envision and manage change. • Communicating and Collaborating: Work collaboratively. Rely on and support the team in achieving results. Use effective verbal and written communication with appropriate tone. WIN’S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law. #IND #ZR Company DescriptionWomen In Need provides safe, clean shelter and critical services and programs to over 10% of the homeless families in New York City. As the City’s homelessness crisis continues to escalate at an unprecedented rate, Win continues to increase in size, staff, and scope. With 14 shelters, and hundreds of supportive housing units, Win will serves more than 10,000 homeless families annually – always with a trauma informed focus on providing programs and services they need to confidently regain their independence and succeed on their own. For more than 39 years, Win’s mission has been to break the cycle of homelessness for families in New York City.Women In Need provides safe, clean shelter and critical services and programs to over 10% of the homeless families in New York City. As the City’s homelessness crisis continues to escalate at an unprecedented rate, Win continues to increase in size, staff, and scope. With 14 shelters, and hundreds of supportive housing units, Win will serves more than 10,000 homeless families annually – always with a trauma informed focus on providing programs and services they need to confidently regain their independence and succeed on their own. For more than 39 years, Win’s mission has been to break the cycle of homelessness for families in New York City.

Allied Universal - - Responsibilities: Monitor assigned areas and perimeter; Conduct regular and random patrols; Provide exceptional customer service and communication; Respond to incidents and critical situations in a calm, problem-solving manner; Deter security-related incidents.

Allied Universal - - Responsibilities: Provide customer service to clients at a financial institution location by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities; Monitor access points and interior areas, verify identification an

Allied Universal - - Responsibilities: Provide customer service to staff, residents, and visitors by following security-related procedures and policies; Conduct regular and random patrols of interior and exterior areas; Monitor entrances and restricted spaces for authorized access; Respond to incid

Allied Universal - - Responsibilities: Provide customer service to staff, patients, and visitors; Conduct regular and random patrols; Monitor entrances, exits, and common areas; Assist with security-related calls for service, observe and report policy violations; Respond to incidents and emergencie

Allied Universal - - Responsibilities: Provide customer service to our clients by carrying out security-related procedures, site-specific policies, and/or when appropriate, emergency response activities; Respond to incidents and critical situations in a calm, problem-solving manner; Conduct regular

Allied Universal - - Responsibilities: Provide customer service to our clients by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities; Respond to incidents and critical situations in a calm, problem-solving manner; Conduct regular an

Allied Universal - - Responsibilities: Provide customer service to visitors, shoppers, and store staff by carrying out security-related procedures, site-specific policies, and/or emergency response activities when appropriate. Monitor for unusual activity, policy violations, and/or potential risks

Allied Universal - - Responsibilities: Provide customer service at the front desk by carrying out security-related procedures, site-specific policies, and/or emergency response activities; Monitor lobby and entry activity, greet visitors, verify identification and/or access permissions, and direct

Security Officer / Patrol] - Earn $20/hr (Unarmed) or $30/hr (Armed) / Flexible Scheduling / Rapid-Response Assignments / Nationwide Full-Time & Part-Time Openings - As a Security Guard Armed/Unarmed at Fast Guard Service, you will: Monitor and patrol designated areas to ensure the safety and securi

Allied Universal - - Responsibilities: Provide customer service to students, faculty, staff, and visitors by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities across the campus location. Monitor access points and observe campus activi

CNA / Patient Care / Health Aide] - Competitive Compensation + Overtime Pay ($25 per hour) / Flexible Scheduling (Choose Your Shifts) / Enjoy the Security of W-2 Employment - As a Certified Nursing Assistant at ESHYFT, you will: Monitor and record patient vital signs regularly to ensure proper healt

Prepare clear, accurate reports of daily activities, incidents, and observations, and support property operations with professional presence and courteous interactions. Monitor access points and visitor activity, verify credentials when required, and report security-related concerns, maintenance iss

Allied Universal - - Responsibilities: Monitor and patrol assigned areas; Support access control; Deter security-related incidents through visible presence; Respond to incidents and critical situations; Provide customer service to clients.

Securitas - - Responsibilities: Maintain a professional and visible security presence at all times; Monitor access points and surrounding areas to ensure safety and order; Observe, report, and document any unusual or suspicious activity; Interact professionally with staff, visitors, and the public;

Allied Universal - - Responsibilities: Provide customer service to clients by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities; Respond to incidents and critical situations in a calm, problem-solving manner; Conduct regular and ra

GDI Integrated Facilities Service - - - Responsibilities: Monitor premises to prevent theft, violence, or infractions; Fill out reports with high level of detail; Thoroughly examine doors, windows, and gates to ensure proper function and security; Warn violators of premise rules and regulations; R

Allied Universal - - Responsibilities: Provide customer service to clients by carrying out security-related procedures, site-specific policies, and/or when appropriate, emergency response activities; Respond to incidents and critical situations in a calm, problem-solving manner; Conduct regular and

Allied Universal - - Responsibilities: Provide customer service to visitors, staff, and/or vendors by carrying out security-related procedures; Conduct regular and random patrols throughout the retail location; Monitor for unusual activity, policy violations, and potential risks, helping to deter l

Allied Universal - - Responsibilities: Provide customer service to clients by carrying out security-related procedures, site-specific policies, and/or, when appropriate, emergency response activities.Respond to incidents and critical situations in a calm, problem-solving manner.Conduct regular and

Moritz Security Services - - Responsibilities: Control and monitor entry and exit at the gatehouse; Verify visitor credentials and maintain accurate access logs; Maintain a visible and professional security presence; Enforce site safety and security policies; Conduct routine monitoring of the entra

Metro One Security - - Responsibilities: Deliver exceptional customer service to clients and visitors; Monitor CCTV surveillance systems and complete accurate daily activity reports; Observe, survey, and report on activities at your assigned post; Respond quickly and appropriately to critical incid

Mount Sinai - - Responsibilities: Patrols hospital buildings and premises to prevent fire, theft, vandalism, and intruders; Monitor conduct of visitors on hospital premises; confront unauthorized persons for questioning as needed; Reports safety and/or fire hazards or security violations; Responds

Security Guard] - Competitive Pay Structure ($16-$20 per hour) / Flexible Schedules (FT, PT, and Weekend Only Shifts) / Industry-leading Training / 401(k) Retirement Plan - As an Unarmed Security Officer at Tactical Response Security, you will: Patrol and monitor designated areas to prevent theft, v

Allied Universal - - Responsibilities: Provide physical security, safety and maintenance of order in accordance with agency procedures; Operate and monitor security equipment; reports equipment needing maintenance or repair; Patrol designated areas of assigned locations to maintain order, preserve

Moritz Security Services - - Responsibilities: Monitor access control and verify credentials for employees and visitors; Provide lobby/reception security and customer service; Conduct routine patrols of the building and surrounding areas; Identify and report suspicious activity or safety concerns;

Mount Sinai - 1000 10th Avenue - Responsibilities: Patrols hospital buildings and premises to prevent fire, theft, vandalism, and intruders; Monitor conduct of visitors on hospital premises; confront unauthorized persons for questioning as needed; Reports safety and/or fire hazards or security viola

Allied Universal - - Responsibilities: Provide customer service to our clients by carrying out security-related procedures; Respond to incidents and critical situations in a calm, problem-solving manner; Conduct regular and random patrols around the business and perimeter; Monitor assigned areas an

Securitas - - Responsibilities: Maintain a professional and visible security presence at all times; Monitor access points and surrounding areas to ensure safety and order; Observe, report, and document any unusual or suspicious activity; Interact professionally with staff, visitors, and the public;

Monitor access points and observe on-site activity, document security-related events and/or concerns, and prepare clear reports for leadership and property representatives.

Allied Universal - - Responsibilities: Provide customer service to guests, tenants, and/or store associates by following security procedures and policies; Conduct regular and random patrols throughout the retail property to deter incidents; Monitor entrances and loading areas for access control and

Allied Universal - - Responsibilities: Patrol assigned areas and perimeters to deter security incidents; Provide customer service and communicate with clients and colleagues; Respond to incidents and emergencies in a calm and professional manner; Monitor location and enforce site-specific policies;

Allied Universal - - Responsibilities: Patrol the facility on foot or in a vehicle; Answer phones, monitor closed-circuit television systems and alarms; Report safety concerns, security breaches, and unusual circumstances verbally and in writing; Greet and welcome visitors and employees; answer que

Mount Sinai - - Responsibilities: Patrols hospital buildings and premises to prevent fire, theft, vandalism, and intruders; Monitor conduct of visitors on hospital premises; confront unauthorized persons for questioning as needed; Reports safety and/or fire hazards or security violations; Responds

Allied Universal - - Responsibilities: Monitor assigned areas and conduct routine patrols around the property; Remain visible to deter security-related incidents and assist customers; Provide customer service to clients by following site policies and procedures; Respond to incidents and emergencies

Allied Universal - - Responsibilities: Provide customer service to clients by carrying out security-related procedures and policies.Respond to incidents and critical situations in a calm, problem-solving manner.Conduct regular and random patrols around the business and perimeter.Assist riders, staf

CarePoint Health - - Responsibilities: Report doors left open after hours or unattended offices; Direct visitors, patients, vendors to correct locations and distribute passes; Perform unit/building clock tours daily; Conduct security rounds for safety violations; Monitor cameras and alarms at comma

Allied Universal - - Responsibilities: Provide customer service to residents, guests, and staff by carrying out security-related procedures and site-specific policies; Monitor front desk activity and manage visitor access; Respond to incidents and communicate with property management and emergency

Protos Security - - Responsibilities: Coordinate and monitor off-duty security coverage for client sites in New York.

Kern County - [Security Officer / Patrol] - Competitive Compensation ($26 per hour) / Flexible Shifts (Full-Time or Part-Time) / Commission Based Positions Available / Ongoing Training - As a Security Guard, you will: Monitor premises and ensure safety of all individuals; Patrol assigned areas and

Allied Universal - - Responsibilities: Provide customer service to clients and carry out security-related procedures; Respond to incidents and critical situations in a calm, problem-solving manner; Conduct regular and random patrols around the business and perimeter; Monitor the location for unusua

Allied Universal - - Responsibilities: Provide customer service to our clients by carrying out security-related procedures; Respond to incidents and critical situations in a calm, problem-solving manner; Conduct regular and random patrols around the business and perimeter; Monitor assigned areas an

Moritz Security Services - - Responsibilities: Provide security coverage at various assigned posts; Maintain a visible and professional security presence; Monitor access points and verify visitor credentials; Observe and report suspicious activity or incidents; Complete incident reports and daily a

Conduct regular and random patrols throughout the location, including lobbies, offices, common areas, exterior grounds, and perimeter points, to help identify and report security-related concerns. Monitor access points and visitor activity, verify credentials when required, and document security-rel

Allied Universal - - Responsibilities: Provide customer service to clients at a financial institution location by carrying out security-related procedures, site-specific policies and when appropriate, emergency response activities; Monitor access points, verify credentials, manage visitor entry and

Allied Universal - - Responsibilities: Provide customer service to clients and visitors by following security-related procedures, site-specific policies, and/or emergency response activities at a financial services location; Monitor entrances, lobbies, and restricted areas; verify identification, i

Securitas - - Responsibilities: Maintain a professional and visible security presence at all times; Monitor access points and surrounding areas to ensure safety and order; Observe, report, and document any unusual or suspicious activity; Interact professionally with staff, visitors, and the public;

Securitas - - Responsibilities: Maintain a professional and visible security presence at all times; Monitor access points and surrounding areas to ensure safety and order; Observe, report, and document any unusual or suspicious activity; Interact professionally with staff, visitors, and the public;