Responsibilities: As an Operations Manager, you will be the face of the store and take full ownership of responsibilities including: Delivering high levels of customer satisfaction, retention, and store growth Ensuring store cleanliness and proper function of all amenities (carts, folding tables, TVs, etc.) Enforcing safe practices and managing emergency situations (fires, floods, weather) Monitoring and maintaining security systems (alarms and surveillance) Conducting regular inventory checks and maintaining strong visual presentation of products Addressing equipment issues immediately; performing minor repairs as needed Training employees in retail sales, customer service, and upselling techniques Monitoring and minimizing operating costs (equipment selection, detergent use, card system, etc.) Accurate and timely reporting; immediately notifying District Manager of discrepancies Overseeing daily operations across up to 4 laundromat locations Managing employee schedules, timesheets, payroll, vacations, and sick days Operating and troubleshooting POS system (Cents), including system updates and sales accuracy Managing vendor relationships, utility bills, and invoices Create training materials (English/Spanish); onboard and train new hires Maintaining VTM machines, handling network outages (Spectrum/Verizon), and providing tech support as needed Qualifications: Prior experience in a managerial role within a laundromat or similar retail/service environment preferred Spanish-speaking ability is strongly preferred Strong leadership, communication, and multitasking abilities Proficient in POS systems, spreadsheets, and vendor coordination Experience with employee scheduling, HR duties, and payroll management Tech-savvy and comfortable with troubleshooting minor equipment or software issues
We are seeking a dedicated and detail-oriented Order Processor to join our team at our retail store in Queen, New York. The ideal candidate will be responsible for managing customer orders, printing shipping labels from the WordPress backend, and packing orders for shipment. The role requires experience in e-commerce order processing and familiarity with WordPress-based systems. The Order Processor will play a crucial role in ensuring timely and accurate order fulfillment, maintaining the flow of operations, and providing exceptional service to our customers. Key Responsibilities: Order Processing: Review and process incoming orders via our e-commerce platform (WordPress-based). Ensure all order details (products, quantities, shipping addresses, etc.) are accurate. Communicate with the customer service team to resolve any order discrepancies. Label Printing: Access and print shipping labels through the WordPress backend (knowledge of WooCommerce, Amazon, Walmart is a plus). Ensure labels are accurate and match the order details. Organize and attach the correct shipping labels to each package. Packing Orders: Pack orders securely and efficiently, ensuring all items are carefully handled and protected during transit. Select the appropriate packaging materials and boxes for each order. Prepare and organize orders for shipment by using the correct shipping carrier and service. Inventory Management: Track inventory levels and communicate with the team if items are low or out of stock. Assist in maintaining accurate inventory records. Customer Service Support: Respond to any shipping or order-related inquiries from customers promptly and professionally. Ensure all orders are shipped out on time, meeting customer expectations. Order Tracking: Monitor the shipment status of orders and provide tracking information to customers as needed. Follow up on any shipping delays or issues with the shipping carrier. Qualifications: Previous experience in order processing, shipping, or related fields, preferably within a retail or e-commerce environment. Strong experience with WordPress (WooCommerce) for managing and processing orders. Ability to print and manage shipping labels through WordPress backend. Detail-oriented with strong organizational skills and the ability to manage multiple orders at once. Basic knowledge of inventory management practices. Ability to work in a fast-paced environment and meet deadlines. Excellent communication skills, both written and verbal. Must be able to lift and move packages as needed. Experience with shipping carriers (USPS, UPS, FedEx) and basic shipping procedures is a plus. High school diploma or equivalent required; additional certification or training in logistics or e-commerce is a plus. IMPORTANT: -Needs to have Driver's License -Need to lift Package Boxes
Overnight Front Desk Manager Location: Hudson Yards Hotel, New York, NY Schedule: Overnight shifts, including weekends and holidays About Us Hudson Yards Hotel is a boutique property at the heart of New York City, blending luxury with a warm, personalized guest experience. Our team is passionate about hospitality, and we believe in creating a workplace where everyone feels valued. Your Mission As the Overnight Front Desk Assistant Manager & Acting Manager on Duty, you will be the primary point of contact for guests and hotel operations overnight. You will ensure smooth check-ins and check-outs, address guest concerns, and oversee the front office team to deliver an exceptional guest experience. In the absence of senior management, you will handle operational decisions, resolve guest issues, and coordinate with other hotel departments to maintain seamless service. Key Responsibilities - Guest Services & Front Office Operations - Serve as the Acting Manager on Duty (MOD) overnight, ensuring efficient front office operations and addressing any guest needs. - Oversee guest check-in/check-out process, ensuring proper identification and payment methods are secured. - Supervise and support the front office team, ensuring all guest interactions are warm, personalized, and efficient. - Handle and resolve guest complaints or service issues that cannot be settled by front desk agents, providing timely follow-up. - Monitor and manage VIP guest arrivals and departures, ensuring all special requests are fulfilled. - Motivate and encourage team members to upsell rooms and services, driving additional revenue. Financial & Administrative Duties - Ensure all folio postings, deposits, and settlements are handled properly and in a timely manner. - Maintain accuracy in cash handling, billing, and financial transactions, ensuring compliance with internal audit procedures. - Prepare and distribute end-of-shift reports to senior management and ensure all key information is documented. Hotel Safety & Operations Oversight - Maintain a visible and proactive presence throughout the hotel, monitoring safety and security. - Coordinate with housekeeping and maintenance to address any urgent facility issues overnight. - Ensure all internal policies and security procedures are upheld to maintain a safe environment for guests and staff. What You Bring - 3+ years of front office experience in a hotel environment, with at least 1 year in a leadership or supervisory role. - Strong problem-solving skills, able to handle guest concerns with professionalism and efficiency. - Excellent communication abilities (verbal, written, and body language) to interact with guests, team members, and management. - Ability to work independently and make operational decisions in the absence of senior leadership. - Strong financial acumen, ensuring accuracy in transactions. - Experience using hotel management systems (e.g., Mews, Opera, or similar). - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). - Must be legally authorized to work in the United States. Why Join Us? - Opportunity to work in a start-up boutique hotel with a growing and dynamic team. - Gain valuable leadership experience as the overnight Manager on Duty. - Work in a fast-paced, guest-focused environment where every night is unique. If you’re a night owl with a passion for hospitality, apply today and help us create unforgettable guest experiences!
Job Opening: Security Officer Company: Private Security Protection Services, Inc. (PSP) Location: Financial District (In-person) Shift: Morning Shift (Monday, Tuesday, Wednesday: 8 AM - 2 PM, Saturday & Sunday: 8 PM - 4 AM) Days Off: Thursday & Friday About Us: At Private Security Protection Services, Inc. (PSP), we specialize in providing top-tier security solutions to clients across various sectors. We're looking for a dedicated and reliable Security Officer to join our team and help ensure the safety and security of our clients’ premises. Job Description: As a Security Officer, you will be responsible for overseeing three floors in our client's building in the Financial District. Your key responsibilities will include: Conducting hourly rounds to ensure all areas are secure and all doors are properly closed. Monitoring security cameras and responding to any incidents. Granting access to authorized personnel and staff entering the building. Maintaining a strong presence and being alert at all times. This is a nyc prevailing wage job Benefits: Health insurance and other benefits available Opportunities for growth within the company
Fire safety Tactics is committed to providing exceptional security service with a focus in hospitality/customer service. As a security guard, your responsibilities include but are not limited to: patrolling designated areas, monitoring surveillance systems, enforcing security protocols, spotting suspicious behavior, managing access to the property, responding to incidents, and reporting any irregularities to the relevant authorities. Essentially, you serve as a visible deterrent to crime by maintaining a vigilant presence and safeguarding both the property and its personnel. Patrolling premises: Regularly walking around the property to check for potential security breaches, unauthorized access, or suspicious activity. Access control: Checking identification of visitors and employees, verifying authorized entry, and denying access to unauthorized individuals. Surveillance monitoring: Actively observing security cameras and other monitoring systems to identify potential threats. Incident reporting: Documenting any suspicious activity, property damage, or security breaches and reporting them to the appropriate authorities. Responding to emergencies: Taking immediate action to address emergencies like fires, medical situations, or active threats, coordinating with emergency services when necessary. Enforcing rules and regulations: Ensuring compliance with company policies and local laws regarding security procedures. Maintaining logs: Keeping detailed records of activities, visitor information, and incidents that occur on the premises. Required skills for a security guard: Observational skills: Ability to attentively monitor surroundings and identify potential threats. Alertness and vigilance: Maintaining focus and awareness during long periods of observation. Communication skills: Clear and concise reporting of incidents and ability to interact with visitors and staff. Physical fitness: Ability to patrol large areas on foot and respond quickly to situations. Decision-making skills: Assessing situations and taking appropriate action based on security protocols. Customer Service Customer service typically involves acting as the primary point of contact for customers, addressing their inquiries and concerns promptly and professionally, providing information, resolving issues effectively, and maintaining positive customer relationships, while adhering to company policies and procedures to ensure customer satisfaction. Required skills: Excellent communication skills: Active listening, clear and concise verbal and written communication Problem-solving skills: Ability to analyze customer issues, identify solutions, and implement them effectively Customer focus: Prioritizing customer satisfaction and building positive relationships Adaptability: Ability to handle diverse customer inquiries and situations with patience and flexibility
We are seeking a friendly, reliable, and detail-oriented Cashier to join our team at [Store Name]. As a Cashier, you will play a key role in providing excellent customer service, accurately processing transactions, and ensuring a smooth and efficient checkout experience. You will also be responsible for handling cash, credit, and debit transactions, maintaining a clean and organized work area, and ensuring customer satisfaction. Key Responsibilities: Customer Service: Greet and assist customers in a friendly and professional manner. Address any questions or concerns and ensure a positive shopping experience. Processing Transactions: Operate the cash register to scan and process purchases accurately and efficiently. Handle cash, credit, and debit transactions, ensuring proper change and receipts. Product Knowledge: Be familiar with store products, sales, and promotions to assist customers and make recommendations when necessary. Maintain Cleanliness: Keep the checkout area clean and organized. Ensure that the counter and surrounding area are tidy and presentable. Bagging and Packaging: Properly bag items for customers, ensuring that fragile and heavy items are packed appropriately. Customer Assistance: Help customers locate products in the store, and assist with returns or exchanges as per store policies. Cash Handling: Ensure the accuracy of cash drawer at the beginning and end of each shift. Handle and reconcile cash, check, and credit card transactions. Inventory Monitoring: Assist in stocking shelves or displays when needed and ensure that items are properly priced and tagged. Compliance: Follow all store policies, including those related to health and safety, security, and loss prevention. Qualifications: Previous experience in a cashier or retail role is a plus but not required. Basic math skills and the ability to handle transactions accurately. Strong attention to detail and the ability to manage multiple tasks efficiently. Excellent customer service skills with a friendly and approachable attitude. Ability to work in a fast-paced environment, especially during peak hours. Strong communication skills and a team-oriented mindset. Ability to stand for long periods and lift up to 25 pounds as needed. Flexible schedule, including availability on weekends and holidays. Benefits: Competitive hourly rate plus tips (if applicable). Employee discounts on store products. Opportunities for growth and advancement within the company. Positive and supportive team environment. Flexible hours and scheduling.
We are seeking a highly skilled Project Engineer to support infrastructure projects at a major airport. The ideal candidate will have strong technical skills in Excel, including the ability to create queries, analyze data, and generate reports to support project decision-making. This role requires excellent attention to detail, the ability to work in a fast-paced environment, and experience coordinating construction, engineering, or operational projects within an airport or similar setting. This position requires the ability to obtain and maintain an airport security badge, including passing all background checks required by airport authorities. Key Responsibilities: - Assist in the planning, coordination, and execution of airport construction, maintenance, or operational projects. - Utilize Excel at an advanced level (pivot tables, VLOOKUP, macros, Power Query) to manage, analyze, and interpret project data. - Create and maintain queries and reports to track project progress, budgets, schedules, and key performance indicators. - Collaborate with engineers, contractors, and stakeholders to ensure project alignment with regulatory and safety requirements. - Monitor project milestones and generate data-driven insights to support decision-making. - Work with GIS, AutoCAD, and other engineering tools as needed to support project analysis. - Identify potential risks and provide solutions to maintain project timelines and budgets. - Communicate technical information to both technical and non-technical stakeholders effectively. - Ensure compliance with FAA regulations, airport policies, and industry best practices. - Support project documentation, reporting, and presentations for executive leadership and stakeholders. - Obtain and maintain airport security credentials (badging) as required by airport authorities, including passing all necessary background checks. Qualifications & Skills: - Bachelor’s degree in Civil Engineering, Construction Management, Aviation Management, or a related field. - 2-5 years of experience in project engineering, airport operations, or infrastructure project management. - Advanced Excel skills: Must be proficient in Power Query, Pivot Tables, VLOOKUP, INDEX/MATCH, Macros, Data Validation, and Data Analysis Tools. - Experience with data queries, SQL, or other database tools is a plus. - Familiarity with airport infrastructure, FAA regulations, and aviation project management. - Ability to interpret technical drawings, blueprints, and engineering plans. - Strong analytical skills with a keen eye for detail and problem-solving. - Excellent written and verbal communication skills. - Ability to work independently and in a collaborative, fast-paced environment. - Ability to obtain and maintain an airport security badge, including meeting all background check requirements. Preferred Qualifications: - Experience working on airport construction or operations projects. - Knowledge of Primavera P6, AutoCAD, GIS, or other project management software. - Prior experience with large-scale infrastructure projects. - Understanding of environmental, safety, and regulatory compliance within airport operations.