Senior customer success manager jobs in Long Island City, NYCreate job alerts

Customer Success Managers (CSMs) leverage strong business acumen to help customers craft their KPIs and deliver value across those business goals. The mission of the Customer Success team is to identify, enable, and facilitate continuous value generation for customers. Build strong foundations fo...

FT Coach & Customer Success Manager (CSM).Coach avg 15 classes across squads and drop-in classes.Vett and qualify potential members to align with The AC values.Onboard and retain members of your AC Club.Uphold company standard monthly retention of 96%.Manage all aspects of squad membership.Deliv

Senior Customer Success Associates are given high levels of autonomy and own operational activities for customer accounts from end to end, while also supporting activities for larger accounts. The Senior Customer Success Associate is responsible for supporting end to end Customer Relationship Man...

Enable sales teams to successfully sell modernization solutions alongside professional services: clearly define the value of services to both customers and sales, deliver internal training and enablement, ensure sales teams understand our offerings well enough to engage with customers, and create...

The Customer Success Manager is responsible to work closely with our cloud customer base to ensure high customer satisfaction & enable product adoption, to both preserve customer’s reoccurring revenue, & create loyal promoters driving additional business. Serving as a strong customer advocate, ca...

At the end of your first year, you will combine the skills you have acquired to oversee your team, manage the full scope of customer success portfolio engagements, and demonstrate that you are a trusted advisor to customers, peers, and a leader to your team members, responsible for ensuring their...

Our Customer Success Managers have directly influenced business outcomes, impacted Persona's product roadmap by synthesizing customer feedback, and driven revenue growth through deepened platform adoption. Drive strong customer advocacy efforts via collaboration with client’s Marketing team to id...

We’re searching for a Senior Manager, Customer Experience-Sportsbook, to lead new and existing customer initiatives that will have a material impact on what DraftKings is today and how we will transform this experience in the future. What you’ll do as a Senior Manager, Customer Experience. Highl

We're seeking a Customer Success Manager with a robust background in analytical skills to deliver value in a consultative manner to our clients in the. This role will report to our Senior Manager, Client Services. Our unique data and solutions empower over 4,300 customers globally, including indu...

Reporting directly to the Head of Customer Success, you will be managing relationships with mid-tier capital market customers, ensuring they get the most out of the client engagement and analytics solution. Minimum 4 years of Customer Success or relationship focused account management experience ...

Proven track record of managing successful cross-functional programs that drive customer success. Customer Success role with a B2B SaaS company. We're solving a huge challenge for product managers and developers - understanding the user experience.

As a member of our client’s Customer Success team, you will be a trusted advisor for a portfolio of growing Enterprise and Core customers, supporting them at each stage of their lifecycle with our client and ensuring they derive value from our platform and services. Drive strong customer advocacy...

Customer Success Manager to play a pivotal role in our client relationships. The ability to learn quickly, adapt to a fast-paced environment, and contribute to operational success.

As an Associate Customer Success Manager, you will join a small team that moves fast. Work together with the marketing and product teams to push top customers toward success and high product engagement. Deliver excellent support to customers, understand their needs, and ensure their success at sc...

Evolve our ability to measure and act on trends across Customer Success activities, team capacity, customer sentiment, and overall team efficiency. The right candidate will help define and drive the team’s vision, evolve how the team’s success is measured, and prioritize the investments and effo

Partnering closely with Webflow's Account Executives, Solutions Engineers, and Technical Architects, our Customer Success Managers (CSMs) work cross-functionally to identify opportunities where existing customers can grow their usage of Webflow or identify new use cases to leverage our capabiliti...

As the inaugural Customer Success Manager, you will have the unique opportunity to shape and build the customer success strategy from the ground up. As an Enterprise Customer Success Manager at Fonoa, your primary responsibility will be to ensure that customers fully leverage Fonoa’s solutions to...

As a member of our Customer Success team, the Mid-Market Customer Success Manager will be the go-to partner for district leaders and manage a portfolio of our mid-market accounts. Manager, Mid-Market Customer Success, you will work with districts to identify their goals and intended use with News...

Have significant experience managing a book of high-value customer relationships in post-sales or deployment services, able to drive customer success and align within complex customer environments at executive and department levels. Our Customer Success team plays a vital role in advising and gui...

The Customer Success Manager is responsible for on-site and remote product training, building relationships as a trusted advisor with decision makers, and improve adoption of the use and best practices of our products. Develop and cultivate customer relationships with key decision makers. Consult...

Drive adoption of tools that support and enable Customer Success Managers to be more effective (i. About the Role: Customer Success Manager. You will be a key member of the Customer Success Team, responsible for creating, executing, and continuously improving the customer experience.

Axio is looking for a Senior Customer Success Manager who will play a crucial role in supporting, managing, and growing our most critical customer relationships. Contribute to our evolving customer success playbook, sharing insights to ensure we"re adopting best practices to ensure success for al...

Manager of CS you'll lead a team responsible for many of our most strategic customers. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful-it can accelerate revenue gro...

Exciting opportunity to join a market-leading DCO, Campaign Delivery and Data Analytics platform, who are looking to scale out their Customer Success team.Global presence across New York, Israel, London and Barcelona.Client base made up of global brands.You will work closely with a portfolio of a...