Senior customer success manager jobs in Perth Amboy, New JerseyCreate job alerts

When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Sunrise of Staten Island Job ID 2025-235926 JOB OVERVIEW The LPN Medication Care Manager is responsible for providing the highest degree of quality care and services by administering medication and treatments in a safe organized manner. Responsibilities include but are not limited to administration of medications, documentation of medication administration, conducting SHUs, and providing resident care while demonstrating the Mission for Sunrise Senior Living, "to champion the quality of life for all seniors" in accordance with federal, state/provincial, and local laws, standards and regulations and Sunrise Senior Living policies to promote the highest degree of quality care and services to our residents. RESPONSIBILITIES & QUALIFICATIONS Job Description Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Medication Administration * Provide the highest degree of quality care and services by administering medication and treatments in a safe organized manner. * Review, read, notate, and initial the electronic health record to document and learn about pertinent information about residents. * Receive medication updates from Resident Care Director (RCD) or Wellness Nurse. * Administer, assist with, and observe medications and treatments for each resident using the medication administration record and the Six Rights of Medication Pass ("Right" resident, medication, dosage, time, route, right to refuse). * Ensure that medications are passed according to times utilizing a mobile medication cart. * Document and initial as medications are given and ensure that appropriate documentation is completed for refusal or missed doses. * Maintain confidentiality of all resident information including resident medication among other residents. * Report all resident concerns and unavailable medication while administering the medication to the RCD or Wellness Nurse. * Restock medication cart after all medication passes. * Assist in checking medication regardless of packaging system. * Assess the residents to determine need for "as needed medication" and appropriately document and report to supervisor. * Count all narcotics with another Medication Care Manager (MCM) or Lead Care Manager (LCM) each shift and report discrepancies to the RCD or Wellness Nurse. * Maintain and clean the Medication Room, medication carts, and treatment carts for neatness, cleanliness, availability of medications, and expired medications. * Follow re-fill process for medications. * Help residents maintain independence and promote dignity and physical safety of each resident adhering to the Sunrise Principles of Service. * Strive to understand and respond to each resident with empathy, always remaining mindful of the resident's unique communication patterns, history, and basic human needs. * Practice routinely good standard care precautions of cleanliness, hygiene, and health. * Audit medication carts. Resident Care * Notify RCD of any resident and/or family concerns. * Attend and actively participates in daily Cross Over meetings facilitated by the LCM. * Conduct Service and Health Updates as directed by RCD. * Participate in the development of the Individualized Service Plans (ISP). * Transcribe orders. Risk Management and General Safety * Partner with community team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety requirements, promoting Risk Management programs and policies, and adhering to safety rules and regulations. * Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures. * Report all accidents/incidents immediately. * Report all unsafe and hazardous conditions/equipment immediately. • Ensure any cords, carts, equipment, and other hazards are always kept out of the way, not blocking exits, and in compliance with fire codes. Comply with all infection control techniques, placement of bio-hazard containers, removal techniques, procedures, and policies. * Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials. * Report occupational exposures to blood, body fluids, infectious materials, sharp sticks and hazardous chemicals immediately. * Ensure oxygen tanks are stored safely, exchange guest/resident's tanks when empty, and monitor to make sure liters of oxygen are at prescribed levels. Training and Contributing to Team Success * Participate as a member of a team and commit to working toward team goals. * Demonstrate in daily interactions with others, our Team Member Credo. * Commit to serving our residents and guests through our Principles of Service. * Contribute to the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops. * Attend regular meetings; Town Hall, Department Team, Cross Over, Medication Technician and others as directed by the Supervisor/Department Coordinator. * Attend regular training by RCD and neighborhood coordinators. * May be designated as shift supervisor. * May supervise other medication care managers. * Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. * Perform other duties as assigned. Core Competencies * Ability to make choices and decisions and act in the resident's best interest * Ability to react and remain calm in difficult situations * Ability to handle multiple priorities * Possess written and verbal skills for effective communication and level of understanding * Demonstrate good judgment, problem solving and decision-making skills Experience and Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. * LPN, LVN, or state/province specific licensed nurse credential * In states/provinces where appropriate, must maintain certifications * Maintain the following certifications and ongoing training and re-education as required by Sunrise and state/provincial regulations: o CPR and First Aid * Must be at least 18 years of age * Previous experience working with seniors preferred * Desire to serve and care for seniors * As applicable, all Sunrise team members who drive a Sunrise vehicle must sign the Driver job description and understand the key essential duties for safety and regulatory compliance ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: • Medical, Dental, Vision, Life, and Disability Plans, • Retirement Savings Plans, • Employee Assistant Program / Discount Program, • Paid time off (PTO), sick time, and holiday pay, • myFlexPay offered to get paid within hours of a shift, • Tuition Reimbursement, • In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities. COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).

Job DescriptionWho We Are: At Diamond Braces, we believe in improving lives through healthier smiles. Our mission is to provide orthodontic care that is affordable, accessible, and delivered with amazing customer service—the 'AAA Experience.' We’re committed to making every smile count, and we live by our “No Smile Left Behind” philosophy. At Diamond Braces, your career growth is our priority. We provide continuous opportunities to learn, advance, and take on new challenges. As part of our team, you’ll have a clear path to success, with the support and resources you need to reach your professional goals while making a meaningful impact on our clients’ lives. Dental Senior Office Manager Diamond Braces is seeking an experienced and driven Dental Senior Office Manager to oversee operations across multiple dental practice locations. In this leadership role, you will ensure that all practices under your supervision meet operational, financial, and clinical standards, driving exceptional patient experiences and strong business performance. Essential Functions: * Oversee operations for multiple dental practice locations within the district. * Ensure all locations operate efficiently and deliver exceptional patient care and customer service. * Collaborate with practice managers and dental teams to achieve operational goals and compliance with clinical protocols. * Develop, implement, and monitor key performance indicators (KPIs) across all locations to assess and drive practice performance. * Provide actionable insights and regular reporting on KPIs to leadership, identifying areas for improvement and ensuring accountability. * Analyze and manage practice P&L statements to drive revenue growth and profitability while maintaining high-quality patient care. * Lead, coach, and mentor practice managers and staff to foster a culture of collaboration, continuous improvement, and professional development. * Implement operational best practices, ensuring compliance with policies, procedures, and regulatory requirements. * Collaborate with clinical leadership to support recruitment, onboarding, and retention of dental professionals. * Drive initiatives to enhance patient satisfaction, operational excellence, and team engagement across all practices. Qualifications: * Minimum of 5 years of experience working in Dental Service Organizations (DSOs), with a proven track record of managing multiple practice locations. * Demonstrated experience in measuring and reporting KPIs for multi-site locations. * Strong understanding of P&L statements, with the ability to identify trends, opportunities, and areas for improvement. * Excellent leadership, communication, and interpersonal skills, with a collaborative approach to team management. * Ability to work in a fast-paced, dynamic environment while prioritizing tasks and meeting deadlines. * Associate or bachelor’s degree in business, healthcare administration, or a related field. Benefits: * Highly competitive compensation. * Health, dental, and vision insurance. * 401(k) retirement plan with company match. * Paid time off and holidays. • Discounted orthodontic care for you and your family., • Loan assistance for dental assistant school and continued education (CE). Access to cutting-edge technology and world-class facilities. * A fun, inclusive, and supportive culture where your career can thrive. Job Type: Full-time Compensation: Salary range starting at $75,000; final offer will be determined by experience and qualifications. Job Location: In-person; local travel between offices required. Work Hours: Monday-Thursday (8:30 am - 6 pm or 9:30 am - 7 pm), Friday (8:30 am - 5 pm), Saturday (8:30 am - 4 pm)

Job DescriptionTitle: National Account Manager – Retail Expansion Reports To: Chief Revenue Officer Location: Remote/Field-Based FLSA Status: Exempt Date: November 2025 Position Summary The National Account Manager – Retail Expansion is a newly created, high-impact role responsible for driving revenue growth by expanding the company’s presence across national, regional, and independent retail channels. This role will lead efforts to build distribution through wholesale distributors, co-ops, buying groups, and regional hardware chains while developing strong, strategic relationships with key decision-makers, buyers, and store leadership. The ideal candidate brings deep experience—and ideally an established network—within the hardware, home improvement, building materials, or related retail sectors. This individual will play a key role in identifying new retail opportunities, enhancing merchandising and brand representation, and shaping the processes, standards, and strategy that will define the company’s retail expansion function. Success in this role requires an entrepreneurial mindset, a hands-on approach, and the ability to build a new business segment from the ground up. Essential Duties and Responsibilities Retail Expansion & Business Development • Drive retail growth by identifying, pursuing, and securing new partnerships across wholesale distributors, co-ops, buying groups, and regional hardware chains., • Develop and execute a comprehensive channel expansion strategy aimed at increasing market penetration and enhancing product availability., • Cultivate and manage high-value relationships with senior-level buyers, merchandising teams, and distributor leadership., • Act as the primary point of contact for all new retail accounts, overseeing seamless onboarding, category setup, and program alignment., • Analyze industry trends, competitive landscapes, and customer insights to uncover growth opportunities and inform strategic decision-making., • Partner cross-functionally with Marketing, Operations, Product, and Supply Chain teams to create channel-specific programs and ensure retail readiness., • Build and scale the retail expansion function from the ground up, establishing processes, KPIs, and best practices as the business grows., • Take a hands-on, solutions-oriented approach to execution, fostering continuous improvement across all facets of the retail channel., • 5+ years of experience in national accounts, retail sales, or channel development within hardware, home improvement, building materials, industrial supply, or related industries., • Established relationships and proven credibility within regional hardware chains, wholesale distributors, and co-op or buying-group networks (e.g., Do it Best, Home Depot, Loews, Orgill, House-Hasson, ACE, etc.)., • Excellent communication, presentation, and relationship-building skills across all organizational levels., • Proven ability to work independently, manage multiple accounts or territories, and prioritize in a fast-paced environment., • Strong entrepreneurial mindset with the ability to lead and refine processes within an evolving role., • Willingness and ability to travel regularly as business needs require.Core Competencies, • Retail Relationship Management, • Sales & Merchandising Execution, • Market Awareness & Insight Generation, • Cross-Functional Collaboration, • Process Development & Continuous Improvement

Job Description Technical Product Manager – Authentication Job Title: Technical Product Manager — Authentication Platform & Windows MFA Agent Location: Hybrid (NJ) — 3 days/week in person Employment Type: Full-Time Department: Product Management Work Authorization: Candidates must have valid U.S. work authorization at the time of application We Are 1Kosmos is driving the future of identity security, empowering organizations to eliminate passwords and establish trust at every step of the identity lifecycle. As a vibrant team of innovators, we develop advanced authentication solutions trusted by some of the world’s leading brands. Join us as we create a passwordless world and set new standards for digital identity assurance. About the Role We are searching for a Technical Product Manager with proven expertise in Identity and Access Management (IAM) to lead the strategy, execution, and success of our authentication platform—including our cross-platform credential provider for Windows and our biometric hardware key solutions. In this pivotal role, you will shape our product roadmap, drive innovation, and oversee the adoption of our next-generation authentication and credential management solutions across complex enterprise environments. Key Responsibilities • Product Strategy & Roadmap: Develop and refine the long-term product strategy for IAM solutions, ensuring alignment with business objectives and the highest security standards. Create and prioritize the product roadmap and backlog for new features and enhancements., • Cross-Functional Collaboration: Work closely with Engineering, UX/UI, and Customer Success teams to define requirements, deliver new features, and champion best-in-class authentication experiences., • Leadership & Advocacy: Serve as the primary point of contact for IAM products internally and externally, supporting field teams, senior leadership, and strategic customers., • Execution & Measurement: Set and monitor KPIs to measure product performance and adoption; analyze user feedback and product metrics to drive continuous improvement., • Market & Industry Awareness: Stay current with security trends, competitor solutions, and best practices in authentication and identity management, using insights to inform product direction. Required Qualifications • Minimum of 3 years’ experience in Product Management, delivering enterprise IAM, authentication, or security solutions., • Direct, hands-on experience integrating solutions with Windows, macOS, and Linux environments., • Strong technical background and understanding of authentication protocols (e.g., FIDO2, OAuth, SAML), credential management, and risk/policy engines., • Excellent cross-functional collaboration skills; able to work seamlessly with engineering, design, and business teams., • Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent practical experience). Preferred Skills & Attributes • Experience with developer platforms (APIs, SDKs), adaptive authentication, and Zero Trust architectures., • Familiarity with both cloud-based and on-premises identity deployments., • Strategic, analytical thinker who thrives in a fast-paced, mission-driven environment. Why Join Us? • Cutting-Edge Tech Stack: Build with decentralized identity protocols, FedRamp High, FIDO2-certified cryptography, and NIST-compliant biometric systems., • Accelerated Growth: Receive annual stipends for certifications and attend key conferences like Identiverse or EIC., • Ownership & Impact: We move fast and will enable you to make a big impact with large customers in US & Canada., • Flexibility First: Unlimited PTO, and 2 days WFH

Job Description At Mobile Air & Power Rentals, we provide innovative cooling, heating, dehumidification, and power solutions for our customers nationwide. We rent out a vast array of equipment, including portable air conditioners, chillers, heaters, and generators, helping clients save time and money while enhancing their operations and memorable events. We are immediately hiring Service Technicians to join our dynamic team, all levels available starting at Entry Level up to Senior Technicians. Why Mobile Air? Here are some of the perks & rewards: • Full-time positions with overtime and weekend opportunities, • Competitive hourly pay with quarterly bonus opportunities, • Health, Vision, and Dental Insurance, • Life Insurance, • 401k with company match, • Paid time off (vacation, sick days, holidays), • Career development and advancement potential, • As a representative of Mobile Air, you will coordinate the delivery, installation, and servicing of our rental equipment., • Process customer orders received from sales or the branch manager, ensuring timely fulfillment and delivery., • Deliver exceptional customer experiences that foster repeat business., • Install and connect heating equipment to natural gas or propane sources and set up flexible ductwork for temporary applications., • Utilize appropriate PPE and fall protection at all times to ensure safety., • Perform initial equipment startup and necessary service repairs, and retrieve equipment from customer locations upon rental completion., • Conduct equipment reconditioning per established work instructions and document returned items, ensuring proper storage in the branch warehouse., • Experience levels ranging from 0-5 years are welcome., • A high school diploma or GED is required; a 2-year HVAC certificate or Universal Refrigeration Certificate is preferred for higher-level technicians., • Proficiency with Microsoft Office products; familiarity with MRP or rental software is an advantage., • Must pass a DOT physical and drug test to operate company vehicles., • Valid driver’s license with a satisfactory motor vehicle report (MVR)., • Ability to lift/move up to 50 lbs. using safe lifting practices., • Strong customer service aptitude, effective communication skills, and mechanical knowledge. #LI-Onsite

As a Customer Success Associate, you will be reporting to the Senior Customer Success Manager. Onboard new customers using playbooks: run kickoffs, confirm goals and success criteria, coordinate admin setup with customers and if necessary with Virtru's deployment team; deliver end-user/admin trainin