Senior customer success manager jobs in Berkeley, California (CA) State

The Customer Success Teams consist of Customer Success Managers and Customer Solutions Engineers to proactively engage with customer needs to help accelerate the outcomes that our customers are looking to achieve. As a leader of our North American Customer Success Engineering team, you will be re...

The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-esca...

We are seeking a highly seasoned and experienced senior manager to join our growing Customer Success organization and lead a team of Customer Success Managers working with F500 companies on the East Coast in the US. Your teams focus will be on fostering customers success with Airtable and impleme...

We’re looking for experienced Customer Success Managers to address daily client needs, communicate win’s, and drive the execution and implementation of our client’s strategic plans. Our Customer Success Managers work hand-in-hand with our clients to understand their goals, KPIs, projects, campaig...

About Marlee (Fingerprint For Success). ...

As a Customer Success Manager at Extole, you'll work with leading consumer brands in retail and financial services to create powerful, engaging, beautiful marketing programs using the Extole platform. We have created the leading customer-led growth platform and are passionate about helping market...

Part consultant, project manager, coach and product specialist, our Slack Success Managers are continually focused on helping our customers improve their team communication and be successful with Slack. Our Customer Success team advises and guides a wide variety of customers, ensuring they launch...

Job Title: Senior Client Success Manager. The Customer Success team is responsible for business development as well as ongoing client implementations and relationship management, with a focus being on finding the right long-term partners for The Larkin Company. We are a highly experienced and suc...

As the Senior Product Manager for Udemy's Customer Data Platform, you will play a pivotal role in shaping the future of our customer experience and driving data-driven decision-making across the organization. This is an opportunity to work closely with the product, marketing, and engineering mana...

Under general direction of the Team Success Manager, perform a wide variety of duties to develop and manage a geographic sales territory by calling on existing accounts and adding new accounts based on need within that local market. Prepare and implement Key Account Plans for all Appointed Mercha...

We are looking for a dynamic Senior Manager of Customer & Community Marketing with a knack for building unique customer experiences and telling authentic stories. Senior Manager, Customer and Community Marketing. Develop and execute customer advocacy programs to identify, nurture, and leverage cu...

We are seeking a Senior Client Account Manager for the Tech, Gaming, & Telco sector of our Large Customer Sales team. Solid understanding of customer marketing funnel and traditional marketing ecosystem. ...

The Customer Success Manager (CSM) partners with the BDE and the customer on renewals and work through any RFP process by identifying gaps in current contract in place and understanding customer needs in order to successfully renew the contract. The Customer Success Manager (CSM) role is a key me...

Reddit is seeking a Senior Client Account Manager for the Gaming vertical of our Large Customer Sales team. Solid understanding of customer marketing funnel and traditional marketing ecosystem. ...

Familiarize yourself with the full suite of CDK products, business benefits to our customers and utilize that knowledge to help build out scaled engagement strategies to drive success for our customers. Utilize customer data, to identify trends, that allow us to create targeted engagement campaig...

CleverTap is the all-in-one engagement platform that helps brands unlock limitless customer lifetime value by helping them create personalized experiences to retain their most valuable customers. The all-in-one platform unifies experiences from every touchpoint, paving the way for a new era of cu...

Senior Manager - Market Insights & Experience Analytics. The Blue Shield of California Growth and Servicing analytics organization is part of the centralized Data and Analytics organization and oversees Channel Analytics including Digital, Marketing, Claims, Appeals, Grievances, Disputes, Custome...

The Customer Success Manager (CSM) manages Sprinklr’s largest customers and is the primary link between Sprinklr and our customer teams. Customer Success Manager - LA, Bay Area, Portland & Seattle. Empower Sprinklr’s largest enterprise customers to optimize their customers’ digital experiences an...

As the Senior Product Manager for Udemy's Customer Data Platform, you will play a pivotal role in shaping the future of our customer experience and driving data-driven decision-making across the organization. You will be responsible for overseeing the entire product lifecycle, from ideation to de...

Customer Success will act as an enabler to ensure our customers remain successful and engaged with our solutions, so they understand the full value of their investment with us. Create and deliver enablement content for Customer Success Managers (CSM). That means we obsess over how to make the liv...

The Customer Success Manager (CSM) manages Sprinklr’s largest customers and is the primary link between Sprinklr and our customer teams. Customer Success Manager - Bay Area. Empower Sprinklr’s largest enterprise customers to optimize their customers’ digital experiences and achieve their business...

The Dropbox Customer Experience team is looking for a Senior Engineering Manager to lead an amazing team of Engineers focused on delivering new capabilities that help to Support over 700M customers worldwide. The CX Engineering team is tasked with delivering Support surfaces that lead customers t...

What our customers build with Airtable is much more than the sum of its parts and no team knows this better than our Customer Success Managers, who act as consultative business partners to our largest customers, serving as a bridge between their needs and our product. As a Strategic Customer Succ...

We are looking for a driven and experienced Customer Success Manager (CSM) to join our growing team. In this role, you will be responsible for building strong relationships with our customers, ensuring they achieve maximum value from our SaaS platform, and driving long-term customer success. Proa...