147 Best customer assistant Jobs in Berkeley, California (May 2026)

Assistant Pool Operations & Facility Technician

2 days ago

Oakland

Job Description Part-time with limited benefits Weekday and Weekend shifts, approx. 20-29 hours per week $30.00–$38.00 per hour (DOE) Applications will be reviewed on a rolling basis. Qualified candidates may be contacted for interviews as applications are received. WHY JOIN THE CITY OF PIEDMONT? The City of Piedmont operates a new, all-electric aquatic facility featuring a state-of-the-art competition pool, activity pool, and modern bathhouse. Located in the scenic Oakland Hills overlooking the San Francisco Bay, Piedmont offers a unique opportunity to work in a beautiful community while gaining hands-on experience with advanced aquatic systems. DEFINITION Under general supervision, assists with semi-skilled work in the operation, maintenance, and upkeep of the City's aquatic facility, including supporting pool water quality monitoring, assisting with circulation systems, and performing routine preventative maintenance tasks; helps ensure facilities are safe, clean, and compliant with applicable health and safety regulations; and performs related work as required. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from assigned supervisory or management personnel. Does not exercise direct supervision but may provide basic assistance or guidance to seasonal or temporary staff as directed. CLASS CHARACTERISTICS This is a part-time, assistant-level classification responsible for supporting the operation, maintenance, and upkeep of the aquatic facility and related systems. Incumbents perform a range of routine and semi-skilled duties, including assisting with water chemistry monitoring, basic mechanical maintenance, and facility upkeep. Assignments are given with clear guidelines, and incumbents are expected to perform tasks independently within defined procedures while escalating complex issues to higher-level staff. EXAMPLES OF DUTIES (Illustrative Only) Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. • Assists in monitoring swimming pool operations, including water quality testing, chemical levels, and equipment checks; reports irregularities to supervisory staff, • Supports the operation, maintenance, and basic repair of pool circulation, filtration, and chemical feed systems, • Performs routine preventative maintenance tasks on pumps, heaters, valves, and related systems under supervision, • Assists in troubleshooting minor plumbing, mechanical, and facility-related issues; refers complex repairs to supervisory staff, • Cleans and maintains pools, decks, locker rooms, mechanical rooms, and associated facility areas, • Maintains basic records of water chemistry readings, maintenance activities, and inspections, • Responds to routine operational issues and reports emergencies such as equipment failures or hazards, • Assists with coordinating supplies and maintaining inventory of chemicals, tools, and equipment, • Follows proper procedures for safe storage and handling of chemicals, • Supports compliance with OSHA, Cal/OSHA, and other applicable safety and regulatory requirements, • Assists with facility inspections and preparation for regulatory visits, • Operates and maintains hand and power tools related to assigned work, • Observes and complies with City and mandated safety rules, regulations, and protocols, • Performs other duties as assigned QUALIFICATIONS Knowledge of: • Principles and practices of public swimming pool and aquatic facility operations, • Water chemistry, testing methods, and treatment processes used to maintain safe and compliant pool conditions, • Operation, maintenance, and repair of pool circulation, filtration, heating, and chemical feed systems, • Preventive and corrective maintenance practices for mechanical, plumbing, and basic electrical systems, • Applicable federal, state, and local health and safety regulations related to public swimming pools and aquatic facilities, • Occupational safety requirements and safe work practices, including hazard recognition and use of personal protective equipment, • Techniques for providing a high level of customer service, by effectively dealing with the public, vendors, contractors, and City staff, • The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar, • Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed Ability to: • Assist in monitoring and maintaining proper water quality; perform routine testing and make basic adjustments as directed to support safe and compliant pool operations, • Assist in operating, inspecting, and performing routine maintenance on aquatic systems and related mechanical equipment, • Perform preventive maintenance tasks and assist with minor repairs to pumps, valves, heaters, plumbing, and related systems; refer complex repairs to supervisory staff, • Identify operational issues and equipment malfunctions, take appropriate initial corrective actions, and notify supervisory staff of more complex or emergency conditions, • Maintain facilities, decks, and mechanical spaces in a clean, safe, and orderly condition; assist with routine upkeep and inspections, • Accurately document water chemistry results, maintenance activities, and operational conditions in accordance with established procedures, • Follow and support compliance with safety procedures and regulatory requirements in the performance of assigned duties, • Communicate effectively with supervisors, co-workers, contractors, and regulatory representatives regarding routine operations and issues, • Organize and prioritize assigned tasks, meet deadlines, and follow up on work assignments with minimal supervision, • Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax, • Establish and maintain positive and effective working relationships with those contacted in the course of work, • Use computer systems, software applications, and modern business equipment to complete assigned tasks and maintain records, • Apply general safety precautions and procedures, including safe lifting practices and proper handling, storage, and disposal of hazardous materials Education and Experience: Any combination of training and experience, which would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to completion of the twelfth (12th) grade, AND one (1) year of related experience in aquatic facility maintenance, pool operations, or related mechanical systems work. Experience in commercial or municipal pool operations is preferred. Licenses and Certifications: The City will provide training and cover the cost of required certifications. • Possession of, or successful acquisition within six (6) months of hire date, a valid Certified Pool Operator (CPO) or Aquatic Facility Operator (AFO) certification., • Possession of, or successful acquisition within six (6) months of hire date, a valid First Aid and CPR/AED certification, to be maintained throughout employment., • Possession of, or successful acquisition within six (6) months of hire date, a valid Cal/OSHA Confined Space Certification, to be maintained throughout employment PHYSICAL DEMANDS Must possess mobility to work in a standard office and/or aquatics facility setting and use standard office and/or recreation equipment. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment and push and pull drawers open and closed to retrieve and file information. Strength is needed to lift and carry recreation and pool deck equipment weighing up to 100 pounds with assistance. Must possess mobility to work in a field environment and use tools and equipment; strength, stamina, and mobility to perform medium to heavy physical work; and ability to lift and carry materials weighing up to 100 pounds with assistance. Requires standing, walking, bending, kneeling, climbing, and working in wet, hot and cold outdoor conditions. Visual acuity sufficient to perform computer work and other essential functions of the position is necessary. Hearing and speech to communicate in person, before groups, and over the telephone are required. ENVIRONMENTAL ELEMENTS Work is performed indoors and outdoors and includes exposure to noise, extreme temperatures, chemicals, mechanical hazards, and confined spaces. Incumbent may be exposed to blood and body fluids rendering First Aid and CPR and may be exposed to chlorine, acids, and other chemicals at aquatics facilities. Incumbent may interact with challenging staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. WORKING CONDITIONS May be required to work a varied schedule of hours, which may include evenings, weekends and holidays, as needed. Must be fingerprinted for submission for the purposes of a background check. All public employees in California are designated as Disaster Service Workers. As such, all City of Piedmont employees may be called upon to assist in performing a broad number of tasks in the event of fire, flood, earthquake, or other natural or man-made disasters. WORK WEEK This is a part-time at-will position, requiring an average of 20-29 hours per week, may work weekdays, weekends, and holidays depending upon facility calendar. Hours of work may not exceed 1400 hours a year. Management reserves the right to change work hours. BENEFITS The employee in this part-time position is required to work more than 1,000 hours per fiscal year, and therefore receives the following benefits: • Retirement: Benefit depends upon membership date--Classic employee CalPERS 2% @ 60, employee share is 7%. New Members 2%@ 62, employee share is currently 6.75%. The City also participates in Social Security, • Medical: Eligible to enroll in the City's health care plan. The City shall contribute the minimum amount required by law toward the monthly premium for hospital and medical care benefits under the CalPERS Public Employees' Medical & Hospital Care Act (PEMHCA) Health Plan, which is currently $162/month. Any remaining premium is the responsibility of the employee, • Sick leave accrual earned at the rate of 1 hour for every 30 hours worked, with a maximum accrual of six (6) days or 48 hours, • Section 125 plan available for contributions toward health care and dependent care expenses on a pretax basis, • 457 retirement plan is available for voluntary salary contributions on a pretax basis, • Employee Assistance Plan, with up to 10 counseling visits per person, per issue, per year THE APPLICATION PROCESS To be considered for this employment opportunity, a city employment application must be submitted. Applications will be reviewed on a rolling basis. Qualified candidates may be contacted for interviews as applications are received. Please apply online at https://piedmont.casellehire.com/jobs/. Incomplete applications will not be accepted. The City of Piedmont complies with EOE, AA and ADA. Examinations may be assembled, unassembled, written, oral, practical demonstration, or any combination thereof. All applicants should alert the personnel officer in advance if any accommodation is necessary to perform the job function or test. We comply with the ADA and consider reasonable accommodation measures that may be necessary for eligible applicants/employees to perform essential functions. Hire may be subject to passing a medical examination by a city physician, including a drug screen and TB testing, and to skill and agility tests. All offers of employment will be conditional upon satisfactory proof of applicant's authority to work in the U.S. as required by the Immigration Reform and Control Act. Candidates under final consideration for employment with the City should expect to undergo an employment reference/background check that may include, but is not limited to: employment history, confirmation of educational credentials and degrees, licenses including driver's license, registrations, certificates, and other credentials as part of the appointment process. Some positions, depending on the nature of the work, also require a credit check and a review of Summary Criminal History obtained from the State Department of Justice through Live Scan Fingerprinting. The information contained herein is subject to change and does not constitute either an expressed or implied contract, and any provisions contained in this bulletin may be modified or revoked without notice. Candidates under final consideration for employment with the City should expect to undergo an employment reference/background check that may include, but is not limited to: employment history, confirmation of educational credentials and degrees, licenses including driver's license, registrations, certificates, and other credentials as part of the appointment process. All positions require a review of Summary Criminal History obtained from the State Department of Justice through Live Scan Fingerprinting.

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