Senior customer success manager jobs in Hoboken, NJCreate job alerts

NICE Actimize is currently seeking an experienced, action-oriented, high energy Customer Success Manager to manage the post-sales relationship for assigned strategic accounts, for the purpose of building customer loyalty and satisfaction, consistent with revenue retention and growth objectives. S...

Customer Solutions Manager you will be responsible for helping guide AWS customers along their multiyear journey to the cloud. You should be passionate about delivering a great customer experience by deploying AWS solutions and driving innovation and also be obsessed with contributing to the dayt...

Senior Client Success Manager, Commercial. The Client Success Team at Alloy is a passionate group of account managers dedicated to providing the highest quality of support for their clients with the mission of helping financial institutions to de-risk their business. Enterprise SaaS Account Manag...

You are accountable for the customers overall success with Bluecore including adoption of Bluecore solutions maintaining overall customer health experience and satisfaction and having a strong focus on the customer retention. As a Customer Success Manager you represent Bluecore by supporting stra...

Enterprise Customer Success Manager (Enterprise CSM). Experience working cross-functionally with technical and non-technical teams to deliver customer success. Partner with Technical Program Managers and Solution Engineers to ensure a smooth onboarding process and successful deployment of Memfaul...

We’re looking for a dynamic and motivated Customer Success Manager to join our team and help us maintain our high standards of customer care. As a Customer Success Manager, you will be responsible for owning the end-to-end experience for a set of dental practices using AirPay software. Drive cust...

As a Customer Success Manager, you'll be the bridge between our client's cutting-edge technology and the customers who rely on it every day. Experience with CRM systems and customer success tools. Guide new customers through personalized onboarding experiences that set them up for success.

As our Customer Success Manager, you'll build strong relationships with our customers and execute projects that ensure they achieve success on our platform. Experience in customer success, operations, strategy & operations, or CX, ideally at an early-stage startup. Create and implement processes ...

As a Customer Success Manager, you'll be the bridge between our client's cutting-edge technology and the customers who rely on it every day. Experience with CRM systems and customer success tools. Guide new customers through personalized onboarding experiences that set them up for success.

Our Customer Success organization is a dynamic, tight-knit team building client relationships and leading retention. As a member of the Customer Success team, you’re both a face of Expert Institute and a strategic partner to our clients. Our Customer Success team members understand the pulse of t...

The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-esca...

Customer Success Manager, Email Security. At Check Point, our employees are redefining the security landscape by meeting our customers’ real-time needs and providing our cutting-edge technologies and services to an ever-growing customer base. Collaborate with Marketing and Sales to measure custom...

Manager, People Business Partner - Customer Success & Customer Outcomes. This role will be the main PBP for our Customer Success and Customer Outcomes teams. Manager, People Business Partner who will collaborate with our cross-functional People teams to support and build trusted partnerships wit

Senior Customer Success Manager. We’re looking for a Senior Customer Success Manager to join our growing team. Work closely with Sales, Product, and Customer Success teams to align on customer needs and opportunities.

As a Customer Success Manager dedicated to our platform sales customers, you'll act as a strategic partner to help them onboard successfully, integrate deeply, and scale confidently with our wallet and custody solutions. Experience managing high-value customer portfolios ($2M+ ARR) and successful...

Merkle Science provides blockchain transaction monitoring and intelligence solutions for web3 companies, digital asset service providers, financial institutions, law enforcement and government agencies to detect, investigate, and prevent illicit use of cryptocurrencies.Our vision is to make crypt...

As a Senior Customer Success Manager at Northbeam, you will play a critical role in facilitating and coordinating support for Northbeam's enterprise customer base to improve retention and minimize customer churn. Reach out to at-risk customers proactively and ensure the customer is set up for suc...

Proven track record of managing successful cross-functional programs that drive customer success. Customer Success role with a B2B SaaS company. Self-learner and self-starter, able to become a product expert and customer advocate.

Enterprise Customer Success Manager (Enterprise CSM). Partner with Technical Program Managers and Solution Engineers to ensure a smooth onboarding process and successful deployment of Memfault on production devices. Contribute to the development of customer success processes, playbooks, and resou...

The enablement organization is seeking a Program Manager to support the rapid growth of our Customer Success organization. Partnering with the broader customer success, sales and sales enablement teams, the program manager will help plan and execute impactful programs for developing the sales and...

Were looking for a dynamic and motivated Customer Success Manager to join our team and help us maintain our high standards of customer care. As a Customer Success Manager, you will be responsible for owning the end-to-end experience for a set of dental practices using AirPay software. Drive custo...

Minimum of 7 years of experience in the Utility Industry, Customer Service project delivery / Customer Transformation project delivery. Accenture Strategy & Consulting, Utility Industry, Retail Energy and Customer Service Practice helps energy providers around the world to reimagine, transform an...

We’re looking for a dynamic and motivated Customer Success Manager to join our team and help us maintain our high standards of customer care. As a Customer Success Manager, you will be responsible for owning the end-to-end experience for a set of dental practices using AirPay software. Act as the...

We are seeking an experienced Senior Product Manager with a strong understanding of internal workflows and tooling to empower our Clinical Success Managers and Product Support Specialists. Deeply understand the workflows and tooling needs of our Clinical Success Managers and Product Support Speci...

As our Customer Success Manager, you'll build strong relationships with our customers and execute projects that ensure they achieve success on our platform. Create and implement processes that enable us to identify and communicate AI successes and areas for improvement; use those processes to max...

The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-esca...

Legal Operations Manager (Data Analyst).

Advocate for customer-focused solutions that enhance their experience while improving operational efficiencies for Sales, Customer Success, and Implementation teams. Work closely with Sales and Customer Success to demonstrate the value of Spring Health data and analytics early and often in custom...

This role requires strong communication skills, the ability to negotiate effectively, and a passion for building lasting relationships with our customers. Bring on new customers and maintain existing levels as the candidate builds their clientele.

As a Customer Success Manager, youll be the bridge between our clients cutting-edge technology and the customers who rely on it every day. Experience with CRM systems and customer success tools. Guide new customers through personalized onboarding experiences that set them up for success.

The EP Account Manager is a field-based role that establishes and cultivates strategic business relationships with key sales and market influencers, potential new customers, and related community institutions. Function identified will be new Business to Business (B2B) opportunities for the purpos...

We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the pla...

The EP Account Manager is a field-based role that establishes and cultivates strategic business relationships with key sales and market influencers, potential new customers, and related community institutions. Working under the direction of the Essential Plan (EP) Sales & Account management and c...

As a Senior Manager of Customer Growth, you will lead a team driving business growth by from DTC brands, ecommerce players, resellers and other Amazon selling partners. Our team is changing the way we interact with customers, looking to solve some of the biggest logistical opportunities facing th...

If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, wor...

Customer Success Manager, Email Security. Collaborate with Marketing and Sales to measure customer satisfaction and collect customer feedback for each area of the business. Customer Success | Full Time | Job * 22800 Experienced.

As a direct report to the Head of Corporate and Regional Commercial Banking, the Business Program Manager will lead critical business functions, providing project and administrative support, and ensuring seamless operational execution across a wide variety of tasks and projects. Manages all data ...

The Customer Success team owns the end-to-end support experience, ensuring fans have a great experience attending events and resolving any issues that may arise. Work collaboratively with engineers, designers, copywriters and data scientists and foster a common team identity rooted in customer an...

Accept customer calls and return customer. Handle incoming customer service calls. Dispatch incoming customer phone calls.

The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-esca...

Accept customer calls and return customer. Handle incoming customer service calls. Dispatch incoming customer phone calls.

The Customer Experience Product Management team focuses on providing technical solutions and tooling for our players and customer support agents to improve the player journey. Understand the Users: Identify the account management and privacy needs of our players and associated tooling for custome...

Product, regularly conduct market research, competitive research, and customer research, using findings to stay ahead of industry trends, understand customer needs, and identify opportunities for innovation and differentiationCollaborate closely with the Customer Success & S

A successful 'Project Coordinator- Construction' should have:.

Up to $50K per year / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at ARIVE, you will: Handle incoming customer inquiries via phone, email, and chat in a timely and professional manner; Utilize company policies and procedures to assist customers with account inquiries, ...

Skanska's values—Be Better Together, Act Ethically and Transparently, Commit to Customer and Care for Life—are deeply engrained in how we work, which is why our values support and drive our D&I efforts. We’re committed to your success by developing you in your role and supporting your career g

Up to $50K per year / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at ARIVE, you will: Handle incoming customer inquiries via phone, email, and chat in a timely and professional manner; Utilize company policies and procedures to assist customers with account inquiries, ...

Follow up with clients for a period of time after successful completion of their primary goals to assure client stability. A Bachelor’s degree or higher in ANY field with either: three (3) years of Experience, or two (2) years of experience as a Health Home care manager serving the SMI or SED pop...