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Job DescriptionDepartment: Development Reports To: Chief Development Officer Location: New York, NY (Hybrid) FLSA Status: Exempt Salary Range: $122,000 - $146,000 About The Apollo For over 90 years, The Apollo has been far more than a stage. It has served as a global center of innovation and a creative catalyst for Harlem, New York City, and the world. As the “soul of American culture,” we have done more than discover artists like Ella Fitzgerald and James Brown; we have launched movements that define American identity. Today we stand on the threshold of our most ambitious chapter yet. In 2025, we broke ground on a transformational renovation of our Historic Theater focused on preservation and modernization. When we celebrate our grand reopening in Fall 2026, The Apollo will operate as a complete cultural campus for the first time in its history. This expansion—encompassing six distinct venues, immersive performance spaces, and a modernized public lobby—redefines our scale and impact as we approach our centennial. The Apollo is a vibrant nonprofit rooted in the Harlem community that engages audiences from New York, the nation, and the world. Since 1934, The Apollo has celebrated, created, and presented work that centers Black artists and voices from across the African Diaspora. Today, it is the largest performing arts institution committed to Black culture and creativity. Our Core Values: Stewardship, Ownership, Interdependence, Creativity, and ExcellenceThe Opportunity Position Summary The Major Gifts Senior Manager plays a critical role in advancing The Apollo’s philanthropic goals, with a primary focus on securing leadership support for the $100 million Apollo Rising 2.0 Campaign and annual operating priorities. This frontline fundraiser manages a dynamic portfolio of prospects and donors capable of making gifts between $10,000 and $500,000+. The role is responsible for cultivating, soliciting, closing, and stewarding gifts while partnering closely with senior leadership, trustees, and colleagues across the Development team. The successful candidate will be a strategic relationship builder who thrives in a metrics-driven fundraising environment and is energized by helping shape a once-in-a-generation chapter in The Apollo’s history.Key Responsibilities Portfolio Management & Fundraising • Manage and grow an assigned portfolio of major gift prospects and donors with capacity to give $10,000 to $500,000+., • Serve as lead fundraiser for the Legends Circle, a major gift patron’s group., • Develop and execute customized cultivation, solicitation, and stewardship strategies for each assigned prospect., • Secure new, renewed, and increased major gifts in support of campaign and annual priorities., • Prepare proposals, briefing materials, donor correspondence, and gift agreements., • Maintain accurate and timely moves management activity in CRM systems.Donor Engagement & Pipeline Development, • Conduct in-person, virtual, and event-based donor meetings to deepen relationships and move prospects through the pipeline., • Identify new prospects through research, referrals, events, and internal collaboration., • Build a healthy pipeline across discovery, qualification, cultivation, solicitation, and stewardship stages., • Ensure timely follow-up and next steps after every donor interaction.Leadership & Collaboration, • Partner with the Chief Development Officer, President & CEO, and board leadership on high-level donor strategies., • Support fundraising efforts tied to executive and trustee relationships., • Collaborate with membership, annual funds, campaign, finance, and operations colleagues to align donor strategies., • Support signature fundraising events and campaign milestones as needed.Stewardship, • Ensure exceptional donor stewardship including impact reporting, naming recognition opportunities, acknowledgements, and personalized communications. Donor Visits & Activity • Complete qualified donor visits or meaningful moves per month (150+ annually)., • Maintain consistent follow-up and documented next steps for all substantive interactions.Pipeline Development, • Add 20–30 new qualified prospects annually to the portfolio., • Maintain an active portfolio of approximately 50–75 qualified prospects., • Ensure balanced movement across all pipeline stages.Gifts Closed, • Achieve annual individual fundraising revenue goals established with leadership., • Close a targeted number of 5- and 6-figure gifts annually., • Increase renewals and upgrades from existing donors.Data & Stewardship Excellence, • 100% timely CRM entry for visits, proposals, and next steps., • Timely stewardship for all assigned donors.Qualifications & Experience, • Bachelor’s degree required., • 3 or more years of major gifts experience or 5 or more years of demonstrated fundraising solicitation success., • Proven success in securing gifts from individuals and/or corporations., • Strong verbal, written, and presentation skills., • Excellent organizational skills and attention to detail., • Demonstrated commitment to The Apollo’s mission and fundraising priorities., • Highly collaborative team player with strong initiative., • Ability to manage multiple priorities in a fast-paced environment., • Proficiency in Microsoft Office Suite and donor CRM systems.Preferred, • Experience in arts, culture, education, or mission-driven organizations., • Experience working with campaign fundraising initiatives., • Familiarity with donor recognition and naming opportunities., • Willingness to work evenings and weekends for donor engagement and events.Compensation & Benefits, • Performance-based incentives and professional development opportunities. pcIZW7IzIM

Job Description COURT REPRESENTATIVE QUEENS SUPERVISED RELEASE PROGRAM POSTED: 3/20/2026 ABOUT CJA The New York City Criminal Justice Agency (CJA) is a not-for-profit service and research organization that operates in partnership with the New York City Mayor's Office of Criminal Justice. CJA is the City's main pretrial services agency, combining operations, pilot projects, and research under one roof. CJA utilizes procedural justice practices to provide pretrial services to over 100,000 arrested annually in New York City. Information collected about these arrestees and subsequent case processing is maintained in the agency's internal and externally shared database systems, which are used to conduct descriptive and evaluation research on arrestee characteristics, case processing and court outcomes, and on issues and potential reforms to criminal justice policy in New York City. CJA's programs operate in the criminal courts and detention facilities 24 hours a day seven days a week within the 5 boroughs of NYC, employing over 300 employees, citywide. PROGRAM SUMMARY The Queens Supervised Release Program is the first program launched by the City of New York's Supervised Release Initiative in 2009 and is the model for which Supervised Release Programs have evolved citywide. CJA operates the QSRP in Queens Criminal Court seven days a week, during both the day and night court. The program serves individuals of all ages who are released at criminal court arraignments, who are charged with felonies and misdemeanors, and who present a substantial likelihood of detention but are at risk of failing to appear in court if released on recognizance. QSRP provides pretrial supervision and voluntary social service referrals to a wide array of community-based organizations which offer services including job training, employment, substance misuse treatment, and mental health counseling. Participants remain in the community and are monitored to ensure they attend all court appearances and avoid rearrest with the goal of successful reconnection to their community. POSITION SUMMARY Court Representatives are the first point of contact with CJA services. They coordinate release with court partners, orient newly released participants, and present program eligibility and obligations to both court stakeholders and participants. The Night Shift QSRP Court Representative role is based at Queens Criminal Court during evening and weekend arraignment hours (Wednesdays through Sunday, 5pm to 1am). This role serves as primary CJA contact during night arraignments and provides critical support to participants following a highly challenging period- immediately following arrest, detention and arraignment. This position works collaboratively within a multidisciplinary team of court representatives, court-based social workers, and acts as a vital link between the court and the CJA Case Management team. Success in this role requires the ability to perform effectively in a fast-paced, high-stakes environment, both independently and within a team structure. PRIMARY RESPONSIBILITIES • Screen court calendars, court related documents and Office of Court Administration (OCA) databases to identify prospective clients, including high-risk/high needs participants, pending arraignment., • Appear at night arraignments (including weekends and holidays) to provider Supervised release program information, eligibility criteria and obligations to courts, including responding to on-the-record questions regarding re-arrest and CJA pre-trial Release Assessments., • Maintain strong professional relationships with night shift personnel including defense attorneys, prosecutors, judges, and court officers to maintain CJA credibility., • Collect and organize all court documents needed for case records., • Orient new participants immediately following arraignment ensuring they understand the conditions of their Supervised Release mandate, court conditions and responsibilities through a trauma-informed, culturally sensitive approach., • Conduct comprehensive orientation intakes for newly released participants, flagging risk factors, immediate needs, and behavioral health concerns. Provide crisis support, as needed., • Distributing metro-cards and/or cell phones to clients as needed and maintaining accurate documentation for these processes., • Collaborate with CJA case management, Program Analyst, and daytime Court Representatives teams to ensure seamless transition and comprehensive participant information sharing., • Ensure timely and accurate documentation in database case record and court tracking systems including entering participants demographics, contact information, court-imposed conditions, special circumstances, and next court proceeding information., • Track program compliance for participants who have been rearrested, via case manager and provide verbal compliance updates to the courts at arraignment, as requested., • Appear during subsequent court dates to provide compliance updates to the Court and collect information regarding any updated conditions or mandates imposed post-arraignment., • Participate in regular team meetings, supervision and professional trainings identified by management, • Perform other related duties as assigned by Supervising Court Representatives and Senior Manager of Court Operations. QUALIFICATIONS • Bachelor's degree, required., • Minimum of 2 years' experience working withing the criminal legal system, direct service delivery or working with those impacted by the legal system. Current CJA employees with at least 2 years of experience as a Pretrial Associate or Court Services Coordinator are encouraged to apply, • Ability to obtain Office of Court Administration (OCA) Secure Pass for court access, • Strong understanding of the criminal legal system, including its structure, procedures, and NYS bail reform statutes, with the ability to explain those processes- such as bail proceedings, court appearance, orders of protection- to justice impacted individuals in a clear and accessible way., • Knowledge of trauma informed principles and ability to support individuals in acute distress, • Experience working with individuals impacted by the legal system, unhoused or have behavioral health needs., • Excellent communication skills with the strong ability to remain calm and professional under pressure., • Detail oriented, thorough and accurate in completion of all documentation, • Computer proficiency in entering participant's information into databases with the ability to quickly adapt to changing technology, • Ability to effectively navigate and use Microsoft Teams and Microsoft Outlook., • Proficient in the use of video technology to virtually appear in court as needed SALARY: $67,166 + night differential pay SHIFT: Wed- Sunday (Monday and Tuesday off) 5PM to 1AM Note: This role is 100% in person *Internal applicants must be 1 year in their current roles and in good standing (no disciplinary action within the last 90 days) to apply. CJA VALUES Each employee at CJA is guided by these values in our work: • Commitment: We are committed to being active partners in criminal justice reform through initiatives and creative problem-solving that evaluates different methods and strategies for alternatives to detention., • Fairness: We are guided by fairness and the presumption of innocence for those who are detained and work with integrity and without bias to protect the privacy and interest of court-involved people and their families. Note: Only those candidates being considered will be contacted. CJA is seeking applicants who pursue professional development pathways by participating in educational opportunities, reading professional publications, maintaining professional networks, and engaging with professional associations The New York City Criminal Justice Agency is an Equal Opportunity Employer CJA is committed to creating a diverse work environment and is proud to be an equal opportunity employer. We do not discriminate based on race, color, national origin, sex, gender identity, religion, sexual orientation, age, disability, parental status, veteran status, or any other protected status under applicable laws. We encourage individuals of all backgrounds to apply.

Job DescriptionSamba is a media intelligence company. We know what the world is watching, reading, and thinking about — in real time, at scale, across every screen. Our data exists with the consent of over a billion people, organized into the most complete picture of consumer attention ever built. The biggest brands in the world use that picture to make smarter decisions. We think it’s the most interesting data asset on the planet, because it’s the most culturally relevant. We are looking for a Senior Enterprise Customer Success Manager to own and deepen client relationships within Samba TV’s Enterprise team, serving as the primary point of contact for a group of our most strategic accounts. The ideal candidate brings proven experience managing Enterprise DaaS, SaaS, or similar background, with a bias toward action and a track record of driving measurable value for customers. In this role, you will be responsible for account retention, revenue growth, and delivering a level of service that expands and strengthens long-term client partnerships. You will work cross-functionally with Sales, Solutions Engineering, Product, and Data Science teams to advocate for client needs and influence internal initiatives that improve the customer experience. Strong communication skills are essential — particularly the ability to translate complex data and measurement concepts for both technical and non-technical stakeholders across advertising technology platforms. This is a high-impact opportunity for a strategic, operationally excellent client lead who can balance individual account goals while supporting the broader vision for a best-in-class Enterprise Customer Success practice.Responsibilities • Executive relationship management – serve as the Samba Client lead and strategic advisor for middle management to VP stakeholders across your book of business of 7+ accounts., • Cross-functional orchestration – lead complex, multi-quarter engagements involving Product, Engineering, Data, Legal, and Sales teams., • Strategic account planning – execute multi-year success plans aligned with client business transformation initiatives for your book of business., • Cross-departmental alignment – partner with Sales, Product, and Marketing leadership to ensure seamless customer experience and revenue optimization., • Data-driven insights – support reporting frameworks and business intelligence capabilities to drive strategic decision-making., • Drive expansion strategy – identify and execute systematic approaches to account growth, including whitespace analysis and expansion planning., • Renewal excellence – lead complex, high-stakes renewal negotiations and ensure predictable revenue retention., • Commercial partnership – collaborate closely with Sales leadership on enterprise deals, transitions, and strategic account development., • Executive Engagement: Conduct bi-annual strategic business reviews with 100% of Tier 1 accounts, including C-level participation., • Renewal Excellence: Maintain >98% gross dollar retention across Your portfolio.Requirements, • Minimum 5+ years in Customer Success roles with minimum 2+ years serving as the direct client lead, preferably in enterprise B2B, SaaS, Ad-Tech environments., • Enterprise account management expertise – personal experience managing $1M+ ARR accounts and leading complex, multi-stakeholder engagements., • Executive presence and gravitas – comfortable presenting to and influencing C-level executives and boards on strategic initiatives and business outcomes., • Data analytics and business intelligence expertise – specific emphasis on Data Analytics, Cloud, Collaboration, or Identity solutions with ability to drive technical and business value conversations., • Commercial sophistication – experience with complex contract negotiations, multi-million dollar renewals, and strategic partnership development., • Cross-functional leadership – proven ability to influence and coordinate across Product, Engineering, Sales, and Marketing teams without direct authority., • Deep domain knowledge in DaaS, SaaS, and IaaS business models (TV and Streaming), including data collaboration, identity resolution, and cloud ecosystems., • Scaling expertise – experience managing concurrent portfolios of 7+ enterprise accounts totaling $2M+ in ARR., • Process and systems thinking – demonstrated ability to design and implement scalable customer success operations and methodologies., • Bachelor's degree required; MBA considered a plus., • Customer Success or Account Management certifications (Gainsight, Totango, or equivalent) preferred., • Prior Senior CSM or above experience in Customer Success, Account Management, or related customer-facing functions., • Industry expertise in adtech/martech, television/media, or data analytics ecosystems., • Technical background with ability to engage in deep technical conversations with engineering and data science teams., • Consulting or professional services experience in enterprise technology implementations.Samba TV expects to offer a base salary between $140,000 - $150,000 per year for roles to be performed in New York or California; actual base salary offered will depend on various factors, including but not limited to, location, experience, and performance. Base salary is just one component of Samba TV’s total compensation package for employees. Other rewards may include bonuses, short-term incentives, and long-term incentives. In addition, Samba provides health insurance, wellness offerings, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO), and other employee benefits.Samba is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We strive to empower connection with one another, reflect the communities we serve, and tackle meaningful projects that make a real impact. Samba may collect personal information directly from you, as a job applicant, Samba may also receive personal information from third parties, for example, in connection with a background, employment or reference check, in accordance with the applicable law. For further details, please see Samba's Applicant Privacy Policy. For residents of the EU , Samba Inc. is the data controller.

Job Description • Seeking Remote Candidates As a Senior Customer Success Manager (CSM) at ENow, you will serve as the primary strategic partner for a portfolio of enterprise customers, owning the post-sale relationship from onboarding through renewal and expansion. This role is designed for a customer-focused professional who is equally comfortable building trusted relationships and driving measurable commercial outcomes. Customer Success at ENow is directly accountable for retention, expansion influence, and long-term account growth. You will be empowered—and expected—to proactively identify risks and opportunities, align ENow’s solutions to customer objectives, and ensure customers realize tangible business value. A meaningful portion of total compensation is tied to performance outcomes such as renewal success, net revenue retention (NRR), and customer adoption. This is a fully remote role within the United States, with close collaboration across Sales, Product, Engineering, and Support. Key Responsibilities • Own customer retention and renewal outcomes across a defined book of enterprise accounts, with performance measured against gross and net revenue retention targets., • Serve as the primary point of contact and trusted advisor for customers, building strong relationships with IT, security, and business stakeholders., • Lead onboarding and adoption efforts, ensuring customers achieve value quickly and continue to expand their usage of ENow’s solutions., • Develop and execute account success plans that tie customer goals, usage, and milestones directly to renewal and growth outcomes., • Proactively identify expansion opportunities, partnering with Sales and leadership to drive incremental revenue aligned to customer value., • Conduct regular health checks, success reviews, and executive touchpoints to anticipate risks, surface opportunities, and reinforce ROI., • Act as the voice of the customer internally, advocating for customer needs and providing feedback to Product and Engineering to influence roadmap decisions., • Manage escalations and complex issues with urgency and empathy, partnering cross-functionally to deliver timely resolution., • Forecast and report on account health, renewal risk, and expansion opportunities, maintaining clear visibility into revenue performance. You’ll be successful in this role if you: • Are motivated by clear goals, measurable outcomes, and performance-based incentives., • Take personal ownership of customer revenue outcomes—not just activity or engagement., • Balance strong customer advocacy with commercial accountability., • Are comfortable operating in a role where compensation meaningfully reflects impact., • Thrive in a remote-first environment, communicating clearly and proactively across distributed teams. Required: • 3–4+ years of experience in Customer Success, Account Management, Technical Account Management, or a similar customer-facing role within SaaS or enterprise software., • Strong familiarity with Microsoft ecosystems, including Microsoft 365, Entra ID, Azure, and related identity, security, or infrastructure concepts., • Experience working directly with—or selling into—IT and Information Security teams, with an understanding of their operational and security priorities., • Demonstrated success in roles where performance was tied to retention, expansion, or revenue-related outcomes., • Proven ability to manage executive-level relationships and influence decision-makers in a remote setting., • Strong written and verbal communication skills, with excellent organization and follow-through., • Comfort working cross-functionally with Sales, Product, Engineering, and Support teams in a distributed environment., • Bachelor’s degree in Business, Information Technology, Computer Science, or related field., • Experience in a high-growth or early-stage SaaS environment., • Familiarity with CRM and Customer Success platforms (e.g., Salesforce, Gainsight, Totango). The salary range for this role is $90,000 - $100,000. This position also offers significant earning potential through on-target earnings (OTE). ENow offers a competitive total rewards package which includes base salary and a comprehensive benefits & perks package. Exact compensation is determined based on a number of factors including experience, skill level, location, and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process. In addition to the salary range listed, this role offers a meaningful, performance-based variable component. A significant portion of total compensation (typically around 30%) is tied to measurable outcomes such as customer retention, net revenue retention (NRR), adoption milestones, and strategic account impact. Top performers are rewarded for ownership, execution, and delivering real value to customers. #hc226652

Job DescriptionAbout Workato Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato's cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. To learn more, visit Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: * Business Insider named us an "enterprise startup to bet your career on" * Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world * Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America * Quartz ranked us the #1 best company for remote workers Responsibilities We are looking for an exceptional Customer Success Manager to join our growing Commercial Customer Success team. In this role, you will be involved in working with customers to ensure the success and adoption of the Workato Intelligent Automation Platform. You will also be responsible for the success of an assigned set of customer onboardings in a timely and productive manner. In this role, you will also be responsible to: * Develop and maintain strategic business relationships with customers to drive adoption and retention. * Provide technical Workato product expertise. * Be the expert in deployment models and governance structures and share best practices from a business and technical perspective. * Educate People, Marketing, Sales, Customer and Finance Operations on the business value achieved through automating their processes. * Develop and implement processes and programs to increase usage of the product within the current group and drive cross sell opportunities within other groups. * Actively coach and mentor the broader CSM team, contributing to overall team development * Serve as the primary point of escalation when customer issues arise, troubleshoot, and ensure quick resolution. * Provide quantitative/qualitative analysis to inform team decision-making and product roadmap. * Become the trusted customer advisor and be the customer advocate within Workato. * Be available to work US hours. RequirementsQualifications / Experience / Technical Skills * BS or equivalent education * 5+ years of experience in consulting, customer success management and technical account management. Prior experience as a Account Executive, Senior Member of a large consulting firm or CSM in SaaS/iPaaS preferred * Experience in Integration and/or business automation. * Understanding of large complex businesses with many stakeholders. * Awareness of each of the following roles day to day processes and expertise in several; People (HR), Finance, Marketing, Sales, and Post Sales Customer Organizations. * Comfortable operating with revenue targets. * Impressive track record of high customer retention and growth. * Strong sense of customer empathy and customer-centrism. * Excellent interpersonal and communication skills. * Strong problem solving and analytical thinking. * Entrepreneurial drive and comfort working in ambiguous, quickly-changing environments. * A passion for and belief in the power of automation to drive business value. * Prior Experience in Digital Transformation preferred. * Experience in Integration and/or business automation. * Past lead experience is a plus. Soft Skills / Personal Characteristics * Ability to effectively prioritize tasks and manage time, even under high-pressure situations. * Highly organized, able to manage many projects concurrently. * Issue management and resolution-focused. * Strong collaboration skills, ability to adapt to a dynamic start-up environment with a passion for making an impact; we want company builders. * Strong critical thinking, analytical skills with an entrepreneurial and proactive mind-set. * Strong written and oral communication skills in English, with the ability to convey complex technical concepts effectively to a non-technical audience. * Fast learner who can independently conduct extensive research, and synthesize ideas, information and options quickly. * Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge. For New York applicants, the base pay for this role may range between $95,000 - $130,000 plus variable, benefits, perks, and equity. (REQ ID: 2627)

Job DescriptionCompany Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Job Description Audigent,a part of Experian is the leading data activation, curation and identity platform. Audigent's pioneering data platform unlocks the power of privacy-safe, first party data to maximize addressability and monetization of media at scale without using cookies. You will report to the Head of Strategic Accounts. As one of the industry's first data curation platforms powered by its unique identity suite (Hadron ID™), Audigent is transforming the programmatic landscape with its SmartPMP™, ContextualPMP™ and CognitivePMP™ products, which use artificial intelligence and machine learning to package and increase consumer-safe data with premium inventory supply at scale. What You'll Do As a Client Success Manager on our Strategic Accounts team, you'll support the management and growth of Audigent's enterprise clients. Working with Sr CSMs and Account Directors, you'll help build client strategies, manage daily account operations, and ensure exceptional service delivery. You will learn the programmatic advertising ecosystem while developing skills in client management, data analysis, and strategic account growth. Location: New York, NY. This is a hybrid role, whereby the expectation is to work in our NYC office 2-3 days per week. Responsibilities Client Support & Account Management • Support senior team members in managing strategic client relationships, • Help with daily client communications and requests, • Help prepare and deliver performance updates, QBRs, and campaign reports, • Participate in client calls and meetings, taking detailed notes and following up on action items, • Support implementation of PMP deals and data segment activations, • Monitor performance of data solutions and identity products, • Help analyze audience insights and campaign effectiveness, • Help create client-facing reports and presentations, • Track Indicators and maintain performance dashboards, • Coordinate with our teams (Product, Solutions, Marketing) on client requests, • Help gather and document client feedback for product improvements, • Support account planning projects, • Develop expertise in programmatic advertising and the Audigent & EMS product suite, • Learn to identify client needs and recommend appropriate solutions, • Build understanding of market trends, audience insights, and competitive landscape, • Participate in training sessions and industry eventsQualifications, • 0-3 years of experience in account management, client success, or digital advertising, • Bachelor's degree or equivalent practical experience, • Career aspirations in advertising technology and digital media, • Experience with basic digital advertising concepts, • Proficiency in Excel (can perform complex functions), • Experience working with data and create basic reports, • Stay up to date with industry trends in programmatic advertising, DSPs, and data platforms, • Experience analyzing data and identify patterns, • Previous experience in ad tech, media, or marketing, • Familiarity with programmatic advertising concepts, • Experience with client-facing roles, • Travel Required: Occasional travel for client meetings and events Additional Information Benefits/Perks: • Great compensation package and sales incentive plan, • Core benefits including full medical, dental, vision, and matching 401K, • Flexible work environment, ability to work fully remote, hybrid or in-office Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. #LI-Hybrid

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for a Principal Customer Success Manager to join our team to manage our largest payer customer. Reporting to the Head of Customer Success for Payers and Partners, you will serve as a dedicated relationship owner, advocate, and leader overseeing Spring's largest and most strategic, integrated payer. You will spearhead critical cross-functional initiatives, retention, growth, and serve as a trusted consultant to key stakeholders. This role requires deep expertise and tenure managing jumbo, complex customer relationships. More specifically, we are seeking a customer success professional with extensive experience managing and navigating national payer relationships. This is a full time, fully remote position with approximately 10 to 15 percent travel required. What you'll do: • Serve as the senior leader and dedicated strategic partner for Spring Health's largest payer customer, • Develop collaborative working relationships with payer leadership to spearhead initiatives that drive meaningful impact, retention, and growth, • Consistently demonstrate Spring Health's value proposition and link to customer's defined success metrics, • Own the customer lifecycle from implementation to engagement strategies to contract upsells and renewals. This will include:, • Timely action plans and account planning, • Engagement communication ideation, strategy & execution, • Ongoing reporting and insights to deliver data-driven recommendations, • Business review creation and presentation to senior executives, • Spearhead cross-functional initiatives to present key customer feedback and process improvements, • Drive variable revenue through targeted engagement strategies, • Customer Retention and Renewal Rate: High retention and renewal rates, securing long-term growth with key customer relationships., • Bachelor's degree or higher preferred, • 10-15 years of experience in account management/customer success/healthcare management, preferably with National Accounts/Jumbo Payer Customers, • Extensive experience managing and expanding relationships with national and regional health plans; proven ability to influence executives and key business stakeholders., • Demonstrated success achieving renewal, upsell, and revenue growth targets within jumbo accounts., • Experience in upselling and retaining customers to drive additional revenue (recurring and variable), • Exceptional project management skills and organization, • Innate ability to thrive in fast-paced environments, • Outstanding communication skills with a thoughtful and collaborative approach to relationships, • Humility, resourcefulness, directness, ambition, professionalism, • Proven ability to question, probe, and challenge partners to ensure their ultimate needs are met, • A deep passion for transforming the U.S. healthcare system, especially mental health, • Previous exposure to the complexities and challenges in US healthcare, • Demonstrated passion for, and understanding of, mental illness and the broader U.S. healthcare system, • Experience using data visualization techniques to present key findings, • Experience with member communication strategies, • Proven track record of portfolio retention and growth across national and regional health plans Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) This role goes beyond people management — we're seeking a true fertility benefits expert who can take ownership of complex financial and insurance escalations. You will serve as a key subject matter expert on fertility-related billing issues, out-of-network claims, insurance coordination, and member financial tracking, driving timely and equitable solutions for our members, employers, and payer partners. You'll play a pivotal role in shaping team culture and building scalable processes that ensure we continue delivering high-quality, empathetic care to members on their family-building journeys. We're looking for someone who is ready to roll up their sleeves, solve problems alongside their team, and inspire high performance through compassionate leadership. The Member Services team supports members seven days a week; therefore, occasional weekend coverage is expected. This position is Monday through Friday, 9:00 AM–5:00 PM EST, with occasional weekend coverage as needed As a Manager, Member Benefit Services at Maven, you will: • Be the ultimate people manager. Conduct regular one-on-ones, performance reviews, and development planning to promote employee growth and high-impact performance across a team of Member Services Associates and Senior Associates., • Act as the primary escalation point for member issues and complex fertility-related financial and billing issues, driving problems to resolution while managing communication with key stakeholders., • Learn the ins and outs of Maven's business and the day-to-day Member Benefit Services team responsibilities, diving in to directly master our various communication channels and reimbursement processes., • Lead by example to ensure a culture focused on empathetic care, ensuring that the needs of our members are met in an exceptional manner., • Directly answer member inquiries on inbound/outbound calls and Zendesk messages in times of high volume or during staffing gaps., • Use your continuous improvement mindset to define and iterate on processes, making positive enhancements to drive efficiency, value, and accountability toward KPIs., • Ensure team performance metrics are met; including but not limited to: productivity, response time, NPS, and CSAT., • Report on MBS team metrics, KPIs, OKRs, to the director of MBS as well as cross functionally., • Facilitate the team's alignment with broader organizational objectives and effectively lead through change., • Review, maintain, and create MBS team SOPs, workflows, and communications to the team to ensure understanding and alignment on MBS team processes., • Collaborate cross-functionally with our Care Delivery/Advocacy, Support, Operations, Product, Data, Provider Operations, Payment, Engineering, and Client Success teams., • Coordinate new hire training and take an active role in the success of new employees during onboarding and training., • 5–7 years of experience in Customer Service Operations, including team leadership roles, • 3+ years of experience managing teams of 10+ in a service/support environment, • 2+ years of direct experience resolving complex fertility financial and benefits billing issues, including coordination with payers and employer-sponsored benefit plans., • 1–3 years of experience in managed healthcare, insurance, or employer benefits., • Strong track record of mentoring and coaching team member, • Flexibility and experience managing in fast-paced, high-growth environments., • Experience managing inbound and outbound call support, email or app-based written support., • Track record of driving improvement with impactful and measurable results., • Demonstrated ability to analyze performance metrics to identify trends, root causes, and improvement opportunities; uses data-driven insights to proactively solve problems and drive operational excellence., • A strong sense of empathy applied to direct reports, members, and cross functional business partners., • Savvy business judgment and the ability to support data-driven, results-oriented decision-making., • Experience in motivating a team to achieve KPIs, drive efficiency, and managing change., • Experience working in a fast-paced startup environment., • Experience in Zendesk is a plus., • Prior experience managing payments., • Bachelor's degree or equivalent experience., • Verbal and written fluency in Spanish. This role requires active work authorization in the US. Maven embraces a flexible and inclusive work environment. This role is open to candidates in: AZ, CA, CO, CT, DC, DE, FL, GA, HI, IL, IN, KS, MA, MD, ME, MI, MN, MO, NC, NH, NJ, NM, NV, NY, OH, OR, PA, RI, SC, TN, UT, VA, VT, WA, WI. Maven is committed to supporting remote team members with the tools and collaborative culture needed to thrive regardless of location. This policy reflects our belief that great work can happen anywhere and that flexibility enables our team to do their best work. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Job DescriptionSalary: The Client Success Manager is a senior leadership position responsible for managing high-value client portfolios. Youll own executive relationships, ensure the success of strategic accounts, and build scalable processes that elevate the client experience. This role combines strategic thinking, operational leadership, and client relationship mastery. Youll work cross-functionally with Sales, Product, Operations, and Marketing to turn insights into action, solve complex problems, and make PX an indispensable partner to our clients. Key Responsibilities • Co-manage a portfolio of enterprise and strategic accounts, ensuring value delivery, retention, and growth, • Build and implement scalable processes for onboarding, adoption, QBRs, renewals, and expansion, • Act as the senior point of escalation for client concerns, resolving issues quickly and strategically, • Develop quarterly and annual account plans that identify key growth opportunities across client portfolios, • Collaborate with Sales and Product to align client objectives with PX platform capabilities and upcoming innovations, • Work with leadership to forecast client growth, manage churn risk, and identify upsell opportunities, • Champion a client-first culture and build strategies for deepening client engagement and loyalty, • Create training materials and mentoring programs to elevate the CS teams performance, • Represent PX externally as a trusted strategic advisor to our highest-value customers What You Bring • 5+ years of experience in Client Success, Account Management, or Customer Experience (Lead Generation is a Plus), • Track record of delivering growth on accounts managed, • Familiarity with MarTech, AdTech, SaaS, or platform-based customer acquisition models, • Strong understanding of metrics such as NRR, churn, health scores, and customer LTV, • Expertise with tools like Jira, HubSpot CRM, Trello, or similar platforms, • Exceptional deck preparation, communication, and presentation skillsyou can influence both clients and internal stakeholders, • Bachelors degree required; MBA or equivalent strategic/operational training is a plus Why PX? We take pride in fostering a culture of respect, trust, transparency, and accountability among our colleagues and business partners. Through our proactive and agile approach, we are constantly working on anticipating potential success blockers and innovating our technology. • Opportunities for career growth and development., • A dynamic and innovative work environment., • Collaboration with a talented and passionate team., • Contribution to the growth of a leading tech company in the lead generation industry. Location: St. Louis, Missouri

Job Description EMARKETER is a subsidiary of Axel Springer SE, a family-owned transatlantic media company headquartered in Berlin and New York. Axel Springer's guiding principles – first articulated as The Essentials by founder Axel Springer in the aftermath of World War II – remain a cornerstone of the company's foundation today. Learn more about Axel Springer. We're hiring Customer Success Managers to join our Account Management team at EMARKETER. The Role and Team: At EMARKETER, we are passionate about our customers' experience and their ability to use our research and insights to make confident, strategic decisions. As a Customer Success Manager, you will partner with Fortune 100 brands and leading technology clients to drive engagement, adoption, and long-term value from their EMARKETER subscription. These roles sit at the intersection of customer experience, revenue, and product adoption. You will bridge sales activity and ongoing support, contribute to renewals and upsell opportunities, and play a key role in improving customer engagement, CSAT, and NPS outcomes. You will report to a senior leader within our Account Management organization and collaborate closely with Account Directors, Sales Operations, and Support teams. These are hybrid roles based out of our New York City office, with regular in office expectations. Applicants must be authorized to work in the United States without the need for visa sponsorship, now or in the future. Candidates must be within commuting distance of our New York City office. Relocation assistance is not available. The Ideal Candidate Is: • Customer-focused: You take pride in customer satisfaction, engagement, and long-term success, and you use metrics to guide your approach., • Curious and proactive: You research your accounts, understand user needs, and are comfortable reaching out to drive engagement and adoption., • A confident communicator: You tailor your messaging to different stakeholders and can clearly articulate value in conversations, presentations, and written communication., • Revenue and results-oriented: You understand that engaged customers renew, expand, and advocate, and you take ownership of outcomes that support growth., • Professionally energetic: You bring a positive, proactive approach to your work and operate in alignment with EMARKETER's values., • Inclusive by nature: You are committed to fostering an inclusive culture and value diverse perspectives and experiences.Key Responsibilities:, • Drive customer engagement and awareness across an assigned portfolio of accounts to ensure full utilization of licenses, content, and product features., • Execute and support new customer onboarding, including license management, platform training, and guiding customers through ways our data can be actionable, • Create and monitor outreach to clients at scale or 1:1 to support their business needs and use cases, • Proactively share growth triggers with Account Directors and leadership to surface expansion opportunities to assess account health, growth potential, and risk, and partner with Account Directors and leadership to address opportunities and challenges., • Leverage AI and automation tools to increase efficiency and scale, while preserving high-touch personalized experience for clients., • Contribute to recurring customer relationship meetings and provide insights on engagement trends and customer needs, ensuring key notes, actions, and outcomes are documented in Salesforce., • Build and maintain relationships with customers, with regular touchpoints and conversations, to further advocacy, referrals and account engagement., • Gather customer feedback, survey responses, and testimonials to support CSAT and NPS measurement., • Partner with Sales Operations and Support teams to field, track, and resolve customer requests., • Stay informed on industry trends and EMARKETER product updates to add value in customer conversations. Desired Skills and Experience:, • Experience in a client-facing role such as customer success, account management, sales support, or consulting., • Interest in or experience working with SaaS products, media, research, marketing, advertising, or retail organizations., • Strong written and verbal communication skills, with comfort delivering presentations or training., • Experience supporting value-based conversations with customers., • Familiarity with CRM and customer engagement tools (Salesforce preferred), and comfort leveraging AI-powered outreach, audience segmentation, or workflow automation tools to drive scalable, data-informed customer engagement.Salary and Benefits:, • Base salary: $70,000 to $75,000 (dependent on skills, experience, and competencies)., • On-target earnings range of $75,000 to $82,000, inclusive of base salary and performance based compensation., • Unlimited PTO, 10 paid holidays, and 16 weeks of parental leave., • Comprehensive medical, dental, and vision insurance plans., • Matched and vested 401k plan., • Access to resources for financial planning guidance, family planning services, mental health support, and Employee Assistance Programs (EAP). Our people are the foundation of our success. Guided by our values, we: • Serve Our Clients: We prioritize their needs to deliver excellence in our products and services., • Work as One Team: We collaborate with trust, accountability, and transparency., • Innovate and Adapt: We foster curiosity, resilience, and fearless exploration of new ideas.

Job Description About Inspira Education Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every student in the world has an equal opportunity to access the best opportunities. As the world's leading network of top admissions coaches in medical, legal, business, and college studies, we're building software and services in one place—disrupting long-entrenched application processes with products and experiences that strive to provide an equal platform for candidates from diverse backgrounds worldwide. As one of the fastest-growing edtech firms in the world, we are backed by some of the leading venture capital firms and investors in the world, including Zeev Ventures, Quiet Capital, Craft Ventures, Jeff Fluhr (Founder of Stubhub), and David Sacks (Former COO of PayPal and Founder of Yammer). The Role As a Senior Manager, Student Success, you're the strategic mastermind behind the entire supply operations of Inspria's marketplace. You will be matching ambitious students with the perfect counselors to guide them through admissions and test prep journeys. You are the heartbeat of the student experience at Inspira, blending relationship management, operational excellence, and creative problem-solving to ensure every student's success. You'll collaborate closely with internal teams, students, and families, acting as the trusted advisor who navigates each student through their personalized roadmap toward achieving their academic goals. Your energy, empathy, and proactive approach will directly shape students' futures and Inspira's continued growth. This is 100% onsite role based in NYC, requiring 5 days a week attendance in our Gramercy office. What You'll Do Customer Success & Escalations • Lead the customer escalation function to ensure fast, empathetic, and consistent issue resolution, • Develop SOPs and escalation protocols to improve quality and reduce refund rates, • Build out processes to track and improve NPS, CSAT, and retention metrics, • Architect and implement new processes to improve counselor performance, student experience, and business efficiency, • Leverage CRM and automation tools (HubSpot, etc.) to streamline workflows and maintain data integrity, • Lead operational planning and execution for new products, services, or verticals, • Collaborate cross-functionally across sales, marketing, product, and tech to ensure seamless launches, • Partner with sales and lifecycle marketing to design and implement upsell/cross-sell strategies, • Train counselors and student success teams to identify upsell opportunities during client interactions, • Build structured student feedback loops to capture insights on counselor performance and overall experience, • Translate feedback into continuous improvement plans, counselor training, and operational refinements, • Support and collaborate with a small student success team, contributing to a culture of accountability, continuous learning, and high performance, • Help identify skill gaps and contribute to development plans that strengthen the team over time, • For the right person, there is potential to grow into a leadership role as Inspira scales — but above all, we're looking for someone who executes with excellence first Who You Are • 5-8+ years of experience leading and scaling teams in operations, customer success, or program management, ideally within a high-growth service, education, or marketplace environment, • You've managed a small team of full-time employees (2–3 people) and know what it means to hire, coach, and develop others — but you're still hungry to grow as a leader yourself, • Proven ability to handle customer escalations and collaborate with internal stakeholders with empathy and clarity, • Background in managing or recruiting service providers (e.g., coaches, tutors, consultants) is a strong plus, • Hands-on experience working in a startup or high-growth marketplace business, • Familiarity with building and optimizing workflows in CRMs such as HubSpot, Salesforce, or Airtable, • Detail-oriented with a high bar for excellence, while knowing how to keep momentum and avoid getting stuck, • Thrive on ownership and autonomy, continuously improving processes and outcomes week over week, • Comfortable wearing many hats and able to discern when to build something new vs. optimize what already exists, • Energized by working with people and passionate about solving for both sides of a marketplace, • Collaborative, humble, and hardworking. You bring zero ego and a strong "roll-up-your-sleeves" mentalityWhat You'll Get, • A front-row seat at a fast-growing, mission-led company, • Autonomy to run an entire function, and real influence on the company's future, • Founders who care deeply about impact, and give you space to run, • A chance to help thousands of students realize their dreams, • Amazing people with a great vision and values, • Ability to work directly with co-founders and drive impact super quickly, • Your work directly impacts the lives and careers of students across the globe, • 100% coverage of health, vision, and dental benefits, • Flexible Paid-time Off, • Learning and Development Budget, • Retirement Savings Plans - 401k with matching, • Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans Inspira Education Group does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in providing employment opportunities and benefits.

Job Description About Inspira Education Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every student in the world has an equal opportunity to access the best opportunities. As the world's leading network of top admissions coaches in medical, legal, business, and college studies, we're building software and services in one place—disrupting long-entrenched application processes with products and experiences that strive to provide an equal platform for candidates from diverse backgrounds worldwide. As one of the fastest-growing edtech firms in the world, we are backed by some of the leading venture capital firms and investors in the world, including Zeev Ventures, Quiet Capital, Craft Ventures, Jeff Fluhr (Founder of Stubhub), and David Sacks (Former COO of PayPal and Founder of Yammer). The Role As a Student Success Manager, you're the strategic mastermind behind the entire supply operations of Inspria's marketplace. You will be matching ambitious students with the perfect counselors to guide them through admissions and test prep journeys. You are the heartbeat of the student experience at Inspira, blending relationship management, operational excellence, and creative problem-solving to ensure every student's success. You'll collaborate closely with internal teams, students, and families, acting as the trusted advisor who navigates each student through their personalized roadmap toward achieving their academic goals. Your energy, empathy, and proactive approach will directly shape students' futures and Inspira's continued growth. This is 100% onsite role based in NYC, requiring 5 days a week attendance in our Gramercy office. What You'll Do Customer Success & Escalations • Lead the customer escalation function to ensure fast, empathetic, and consistent issue resolution, • Develop SOPs and escalation protocols to improve quality and reduce refund rates, • Build out processes to track and improve NPS, CSAT, and retention metrics, • Architect and implement new processes to improve counselor performance, student experience, and business efficiency, • Leverage CRM and automation tools (HubSpot, etc.) to streamline workflows and maintain data integrity, • Lead operational planning and execution for new products, services, or verticals, • Collaborate cross-functionally across sales, marketing, product, and tech to ensure seamless launches, • Partner with sales and lifecycle marketing to design and implement upsell/cross-sell strategies, • Train counselors and student success teams to identify upsell opportunities during client interactions, • Build structured student feedback loops to capture insights on counselor performance and overall experience, • Translate feedback into continuous improvement plans, counselor training, and operational refinements, • Support and collaborate with a small student success team, contributing to a culture of accountability, continuous learning, and high performance, • Help identify skill gaps and contribute to development plans that strengthen the team over time, • For the right person, there is potential to grow into a leadership role as Inspira scales — but above all, we're looking for someone who executes with excellence first Who You Are • 3–7 years of experience leading and scaling teams in operations, customer success, or program management, ideally within a high-growth service, education, or marketplace environment, • Proven ability to handle customer escalations and collaborate with internal stakeholders with empathy and clarity, • Background in managing or recruiting service providers (e.g., coaches, tutors, consultants) is a strong plus, • Hands-on experience working in a startup or high-growth marketplace business, • Familiarity with building and optimizing workflows in CRMs such as HubSpot, Salesforce, or Airtable, • Detail-oriented with a high bar for excellence, while knowing how to keep momentum and avoid getting stuck, • Thrive on ownership and autonomy, continuously improving processes and outcomes week over week, • Comfortable wearing many hats and able to discern when to build something new vs. optimize what already exists, • Energized by working with people and passionate about solving for both sides of a marketplace, • Collaborative, humble, and hardworking. You bring zero ego and a strong "roll-up-your-sleeves" mentalityWhat You'll Get, • A front-row seat at a fast-growing, mission-led company, • Autonomy to run an entire function, and real influence on the company's future, • Founders who care deeply about impact, and give you space to run, • A chance to help thousands of students realize their dreams, • Amazing people with a great vision and values, • Ability to work directly with co-founders and drive impact super quickly, • Your work directly impacts the lives and careers of students across the globe, • 100% coverage of health, vision, and dental benefits, • Flexible Paid-time Off, • Learning and Development Budget, • Retirement Savings Plans - 401k with matching, • Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans Inspira Education Group does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in providing employment opportunities and benefits.

Job Description The Client Director is responsible for managing key client relationships across the US region. This role is critical in ensuring exceptional service, strategic account growth, and long-term client partnerships as we continue to expand our presence in the region. As a senior member of the Client Services team, you will act as a key advisor to the Chief Client Officer (CCO) and regional leadership, while also mentoring and supporting Client Services Managers as we grow out the team. The role requires a strong ability to drive revenue growth through strategic upsell and cross-sell opportunities, refine internal processes, and collaborate closely with internal creative and production teams to ensure seamless project execution. Responsibilities • Manage key client relationships, ensuring exceptional service and strategic account growth., • Provide support and mentor Client Services Managers., • Act as a senior advisor to the CCO and Heads of Client Services on key accounts and client strategies., • Leading Tier 1 accounts and supporting key strategic initiatives., • Driving revenue growth through upsell/cross-sell opportunities., • Serve as the primary point of contact for Tier 1 clients, managing client satisfaction and business outcomes., • Work with the CCO to identify and implement improvements in client care operations., • Partner with internal teams to ensure the successful delivery of client projects. Requirements -Proven experience as a successful relationship manager in a creative or advertising agency -Excellent communication skills to a range of audiences -Ability to build rapport -Time management and planning skills -Ability to multitask and operate in a high pace environment -A positive team player able to build strong collaborative relationships -Strong understanding and experience of Microsoft Office and Google workspace -Experience in customer support is a plus -Familiarity with real estate, architecture or luxury marketing sectors is desirable Benefits • Salary: $100,000 to $120,000 dependent on experience, • Bonus Scheme: based on annual company performance, • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k), • Gym membership, • Fantastic office environment in a nice location

Job Description This role is at the front line of VTS's growth engine. In this expanded version of a traditional SDR role, you're cultivating relationships and ensuring long-term customer value. You will help identify and engage users of our Activate platform with the aim to increase their adoption of our product. Leveraging data-driven workflows and senior leadership strategies, you'll generate pipeline at scale, test new go-to-market strategies, and provide critical insights back to the sales and marketing teams. Please note that this opportunity is located in New York, NY, and requires this hire to work from our office four days a week. What you can expect as a Customer Success Manager: At VTS, you'll be joining a high-impact, lean team partnering in activating new revenue streams. You'll: • Drive Strategic Customer Relationships: Form lasting relationships with both property teams and senior decision makers across the country. You will be instrumental in nurturing these connections from initial contact through engagement, serving as a critical touchpoint for ongoing success., • Ensure Platform Adoption and Value: Proactively engage to monitor product utilization and ensure high adoption rates. Work independently with property teams on issues to achieve resolution. Take a prospect's vision of their tenant experience goals and work closely with them to develop a viable plan to achieve their goals, • Leverage Engagement Data for Growth: Utilize data to automate busywork so you can focus on connection, enablement and experimenting with strategies to drive growth. This includes tracking customer engagement metrics to provide critical insights and proactively identifying key upsell and expansion opportunities within managed accounts. This role demands a self-starter who is driven by goals and thrives in a complex, fast-paced environment. • Self-Starter Characteristics: You are curious, coachable, and ready to dive headfirst into a fast-paced, goal-driven environment. Your mindset and hustle matter most, demonstrating the initiative required to manage accounts and opportunities independently., • Data-Forward Approach: You embrace new tools and want to learn how to use data to work smarter and faster, understanding how to interpret engagement metrics to inform actions., • Proven success driving pipeline generation or customer satisfaction., • You thrive on structure, love hitting goals, and excited to be part of a team that's building something big., • Strive for Excellence - We know your potential is unlimited. Take advantage of our executive coaches and our training and career development programs available to all employees!, • Be Customer Obsessed - We're employee obsessed too! VTS offers competitive compensation, comprehensive health benefits (including dental and vision), pre-tax commuter benefits, and a 401(k) plan. Not to mention the fun stuff - quarterly happy hours, wellness events, clubs, and team lunches!, • Be Curious - Benefit from a culture that promotes new learning. VTS offers an education stipend to all employees!, • Move as One - We work in an open floor plan to promote cross-functional collaboration., • Take Ownership - Be an owner of the company you're building with our equity packages. With the VTS Platform, consisting of VTS Lease, VTS Market, VTS Activate, and VTS Data, every stakeholder in real estate is given real-time market information and workflow tools to do their job with unparalleled speed and intelligence. VTS is the global leader, with more than 60% of Class A office space in the U.S., and 13 billion square feet of office, residential, retail, and industrial space is managed through the platform worldwide. VTS is utilized by over 45,000 professionals and over 1.2 million total users each day, including industry-leading customers such as Blackstone, Brookfield Properties, LaSalle Investment Management, Hines, BXP, Oxford Properties, JLL, and CBRE. VTS maintains offices in New York, London, Toronto, Chicago. To learn more about VTS and view our open roles, visit us at vts.com or follow us on Instagram (@WeAreVTS) or LinkedIn. Pay Transparency At VTS, we pride ourselves on articulating a clear and transparent philosophy around equitable, impartial compensation that will allow us to recruit and retain an exceptional team. The base salary is market-driven at the time of offer and is based on tier 1 market data. The salary for this role will range between $100,000 and $125,000 and is determined by several factors, including your skills, prior relevant experience, quality of interviews, leveling, and geography. There is a bonus structure for the position that will bring the OTE (on target earnings) to $110,000 - $137,500 depending on the base salary agreed upon and achievement to goals. EEO Guidelines VTS embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.All your information will be kept confidential according to EEO guidelines. For more information about what we collect and how we use it, please refer to the Candidate Privacy Statement. If you have a disability or special need that requires accommodation at any time during the recruitment process, please let us know at Privacy Policy

Job Description The Customer Success Manager (CSM) is responsible for managing a set of Fortune 500 company relationships (brands, publishers, data providers) under the guidance of the Director of Customer Success, working with solutions engineering, support and commercial teams to understand and guide client implementation of a varied set of use cases. The CSM manages the day-to-day client interactions across a range of levels to ensure they receive the highest value possible from the InfoSum platform and are always engaged. Core Responsibilities: • Independently lead day-to-day interactions with clients, • Act as the clients’ go-to advocate and navigate internal processes at InfoSum and the client to provide a high level of customized service for the client, • Build the client’s ability to operate the InfoSum platform for more complex use cases, • Track performance and success of client’s data collaboration strategy to ensure InfoSum is driving towards the best possible outcome for the client / their partners, • Develop a perspective on the viable use cases of InfoSum for each client, seek alignment from the client with support of manager to achieve leadership buy-in, and develop a plan for implementation of new use cases, • Initiate and lead discussions regarding renewal of contracts, with support from manager to establish appropriate commercials and achieve client senior leadership buy-in, • Align on success metrics with the client and build a shared plan to align resources and resolve barriers to growth, • Run a reliable and organized account process that keeps InfoSum on top of deadlines and capable of seamlessly introducing new revenue growth initiatives, • Work closely with Solutions Engineering to design use cases to achieve client goals, and in identifying and resolving technical issues blocking customer operations, • Additional responsibilities as and when required by the business Requirements The main skills needed to deliver the core responsibilities: • Background in advertising technology (4-6 years), ideally with exposure to a technology start-up environment, • Growing understanding of how data and identity is activated in the digital media ecosystem, • Clear written and oral communicator with emphasis on precision, • Demonstrable track record of growing revenue within complex partnerships, • Ability to build and cultivate new relationships with potential and existing partners within all parts of an organization, • An organized self-starter that can diversify their skill set to meet business priorities., • Excellent interpersonal and customer-facing skills, • A high level of curiosity and willingness to understand complex solutions designed to service customer needs, • Experience presenting and managing communications with senior leadership at brands, agencies and publishers, • Interest in and ability to represent and advocate for InfoSum’s core philosophy of privacy by default in your day to day interactions with clients, • A start-up attitude with a willingness to flex across roles to support peers in adjacent roles and fill gaps in service Benefits As well as working as part of an amazing, engaging and collaborative team, we offer our staff a wide range of benefits to motivate them to be the best they can be! Here's an overview of everything we offer right now! • Competitive commercial bonus plan, • Up to $100k base salary (based on experience), • Healthcare benefits, • 401k, • Mental wellbeing and support For this role, we would ideally like for someone to be based locally and come into the office 2-3 times a week for team syncs, however, if you require more flexibility, we can discuss a solution that works for everyone.

Job Description At ITRS, we make society's critical technology work. Our mission is to deliver automated and holistic IT observability solutions that safeguard critical applications and enable innovation. We are the only monitoring and observability platform designed for the most demanding and regulated industries — trusted by 90% of Tier 1 capital markets firms. We believe when our team thrives, so do our customers. With us, you'll find: • A culture that backs you – We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment., • Work that matters – Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks., • Room to grow – Whether you're starting your career or bringing years of experience, we're committed to your development. Just ask our team members who've been excelling here for 10+ years. With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity–backed global partner. Scope of role If you’ve worked hands-on with monitoring or observability tools and feel ready for a new direction in your career, this could be a great fit. We are looking for someone who not only understands the technology but also brings a strong personality, builds relationships with ease, and always keeps client value at the centre of what they do. We are looking for a Senior Customer Success Manager to join our New York team at ITRS. This is not a generalist Customer Success role. We are looking for someone with strong technical credibility in monitoring and observability, who can operate confidently in complex enterprise environments and build trusted relationships with both technical and senior business stakeholders. Our customers expect more than strong communication and process discipline. They need someone who understands enterprise operations, hybrid estates, adoption risk, and the practical realities of using monitoring and observability platforms in regulated, business-critical environments. You will be able to connect technical capability to business value, guide customers through adoption and value realisation, and act as a trusted advisor across strategic accounts. This is a hybrid role from our New York office and offers in the region of $130,000 - $160,000 per annum dependant on relative skill set. As a Senior Customer Success Manager, you will: • Build strong relationships with enterprise customers as their advocate, strategic advisor, and trusted partner, • Translate customer goals into adoption, value, and success strategies using ITRS products, • Monitor and analyse customer health, platform usage, and adoption to identify risks and drive proactive interventions, • Work closely with customer stakeholders across engineering, operations, architecture, and leadership teams, • Capture customer feedback and partner with Support, Product, Engineering, and Account Management to improve customer outcomes, • Document customer engagement, risks, actions, outcomes, and opportunities with clear visibility across the account base, • 8+ years in a customer-facing technical role, • Proven experience in Customer Success or Technical Account Management, • Hands-on experience with monitoring and observability platforms, this is essential, • Strong understanding of enterprise-scale environments, including complex hybrid estates spanning on-prem and cloud, • Financial Services experience, ideally within banking, capital markets, trading, payments, or similarly regulated environments, • Strong analytical capability, with experience interpreting usage, health, and adoption metrics, • Excellent communication skills, with the ability to engage credibly from engineers through to executive stakeholders, • The confidence to work independently, proactively, and collaboratively in a growing function It would be beneficial to have: • Experience with ITRS products, such as Geneos, • Experience with platforms such as Dynatrace, AppDynamics, Splunk, Datadog, New Relic, Prometheus, Grafana, Elastic, LogicMonitor, ScienceLogic, Moogsoft, or similar, • Exposure to high-availability or real-time enterprise environments, • Practical understanding of Public Cloud and AI in enterprise operations contexts You are likely to be successful in this role if you can: • Build credibility quickly with technical and senior stakeholders in large enterprise accounts, • Translate monitoring and observability capabilities into practical customer value, • Use health, usage, and adoption data to identify risk early and take action before issues escalate, • Lead value-led conversations that go beyond relationship management and into measurable outcomes, • Operate effectively in complex, regulated, politically nuanced customer environments This role is unlikely to be the right fit if your experience is primarily in: • Generalist SaaS Customer Success without technical product depth, • Purely commercial or quota-carrying sales roles without post-sales ownership, • Customer support roles without enterprise relationship management, • Health Insurance, Vision Plan, and Dental Cover for you and your dependants, • HSA & FSA, • Employee Assistance Programme, • Health Advocate, Talk Space, One Medical, Teladoc, • 401(k), • Commuter benefits, • Remote Hybrid Working, • Enhanced Parental Leave, • Life and AD&D Insurance, • 20 Days Holiday + Public Holidays + 3 days paid volunteering leave, • Referral Bonus, • Buy and Sell Holiday, • Training Reimbursement ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally. We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business. We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.

Job Description Prosper Health is on a mission to make life happier and healthier for autistic and neurodivergent adults. Despite autism diagnoses increasing more than 5x in the past 25 years, autistic adults have been systematically overlooked. This has led to extremely poor outcomes, including high rates of co-occurring mental health conditions and a lower life expectancy. Prosper is here to change that. We deliver specialized mental health services for autistic adults, covered by insurance. We've helped tens of thousands of people receive an autism diagnosis for the first time, work with neurodivergent-affirming therapists, and find belonging through community. Our outcomes meaningfully outperform traditional care for autistic adults, with substantially greater improvements in mood, anxiety, and quality of life. Prosper is growing 3x year over year and are at mid-double-digit millions in run-rate revenue, with thousands of active clients and 400+ clinicians. We're a high-ownership, mission-driven team, building something that has never existed for autistic and neurodivergent adults. About the Role Our client experience team is crucial to making our clients feel supported day-to-day — managing all inbound phone, text, and email support. We believe in putting clients first, and that ethos runs through everything we do: every interaction is held to a high standard because the people on the other end of it deserve nothing less. As our Client Experience Manager, you will lead this team and own the function fully — hitting SLAs, building out triage structures, managing response quality, and establishing SOPs. When something breaks (e.g. a flagged spam number), you don't wait for someone to tell you how to fix it — you figure out what needs to happen, execute, and build the process that prevents it from happening again. This is a rare opportunity for someone who wants to do more than manage a function — you'll shape it. We're a startup, which means you'll report directly into senior leadership, have a real seat at the table, and build processes and team culture largely from the ground up. The ideal person for this role thinks like an owner. They're restless about quality and never satisfied with "good enough" when better is possible. They're comfortable in ambiguity, resourceful with tooling and systems, and they genuinely care about the clients this team serves. You Will • Own people management end-to-end. Run weekly 1:1s, performance reviews, hiring, and onboarding. Be the manager your team can rely on for clear direction, honest feedback, and real development., • Build and maintain a QA function from scratch. Create a systematic process for reviewing response quality, identify patterns in gaps, and coach the team toward consistently hitting a high bar., • Design and manage team structure. Establish triage tiers, own scheduling across holidays and volume changes, and make sure the team is set up to handle whatever comes in., • Drive continuous process improvement. Identify inefficiencies in workflows and tooling, quantify their impact, and fix them — whether that means building a lightweight solution yourself or writing and managing an engineering ticket to completion., • Create and iterate on SOPs. Document how things should work, monitor whether they're working, and update them when they're not. Build processes that are durable, not just functional., • Translate client patterns into upstream fixes. Spot recurring themes in client questions and complaints, and turn them into clear, data-backed recommendations for the product team — reducing the volume of issues the team has to field in the first place., • Stay ahead of operational issues. When something unexpected breaks figure out the fix and build the safeguard so it doesn't happen again.About you, • Bring 5–8 years of experience in client experience or support operations, including at least 1–2 years managing a team directly, • Fluent in support operations: SLAs, ticket workflows, triage structures, and help desk tooling — and you pick up new systems quickly, • Think and act like an owner — you don't wait to be told something is broken, and you're never fully satisfied with the current bar when better is possible, • Genuinely care about the clients your team serves, and let that shape how you set standards and develop your people, • NYC-based preferred; open to remote for the right candidate More about Prosper Health • Our culture is a unique mix of thoughtfulness, kindess, and high-performance. We take time to eat lunch together every single day in NYC, while also setting ambitious goals and holding ourselves accountable to them., • We always ensure that we integrate perspectives from experts in our space, including clinicians and autistic self-advocates., • Our team members come from places such as Bain, McKinsey, BCG, FirstHand Health, Rula, SeatGeek, Benchling, and schools like Harvard, MIT, Yale, Penn, Northwestern, Dartmouth, Vanderbilt, and more., • Here are a few of our favorite operating principles:, • Clients first - Our job is to solve real problems for our clients. Choose what makes life better for the client, even if it's harder for us. Never lose sight of the person on the other side., • Find a Way - We use ingenuity, scrappiness, and determination to bend the world to accomplish our goals. We're resourceful and do more with less., • Raise the Bar - We grow deliberately, by asking how things can improve and by giving and seeking feedback. We insist on the highest standards and keep pushing them higher., • Be a Good Person - Be kind, be honest, and make it fun to work here. Tell the truth even when it's uncomfortable. Treat people with respect and go out of your way to do nice things for your teammates.

Job DescriptionBideawee was founded upon the principle that every homeless animal should have a place where they are welcome, and that sense of compassion, dedication, and justice remain at the core of who we are and what we do. We believe that a company is only as great as those who embody its mission, and we are committed to the growth, success, and well-being of our staff and community. Join an organization that has been making the world a better place for pets and the people who love them since 1903! Full time employees of Bideawee enjoy benefits such as: • Medical/Dental/Vision plans, including free options, • Generous amounts of Paid Time Off, • 403(b) with matching employer contributions, • Discount services and pet food, • Health Reimbursement Account Position Purpose: Bideawee’s Mission is to promote and support safe, loving long-term relationships between people and companion animals by providing a continuum of services and programs that are innovative, personalized and high quality. The Client Care and Adoptions Manager (CCAM) plays an important leadership role in ensuring that Adoption Center Staff follows established guidelines regarding company policy, animal admissions, resident care and adoptions. The CCAM is also responsible for ensuring that high quality, personalized customer service is provided to every person as established in Bideawee’s Customer Service Standards. The CCAM will create and foster a pleasant working and learning environment for both customers and employees. The CCAM sees that all other Bideawee policies and Procedures are followed and will be held accountable for the entire staff’s adherence. The CCAM will directly supervise the Animal Care and Adoptions Staff members and the Client Care Supervisor to ensure appropriate animal care and client care standards. This is a Tuesday through Saturday full-time position with a salary of $65,000/yr. Responsibilities/Duties/Functions/Tasks:Client Care • Ensure that the Client Care Supervisor handles all tasks, including email and phone responses and adoption follow ups in a timely manner, • Check in with Client Care Supervisor to ensure all client relations are handled appropriately and troubleshoot any issues, • Make pet policy decisions or exceptions if needed on a case-by-case basis, • Make decisions on a case-by-case basis regarding adoptions requirements enforcement (needing to see whole family, dog to dog interactions, etc.), • Manage client experience related to adoptions, and oversee and handle client disputes or issues; support staff with difficult clients, • Ensure lobby/retail area remains clean and well maintained Animal Care Staff/ Animal Shelter Operations, • Responsible for day-to-day operation of Bideawee’s Adoption Center, including:, • Management of staff, • Scheduling and coordinating shifts to ensure all needs of animals and clients are attended to, • Oversight of animals’ care, • Coordinating manager/supervisor coverage for days off and vacation time, • Walk through the shelter throughout the day to ensure that both the lobby and adoptions are flowing well, and that all staff members are appropriately giving enrichment and care to the animals, • Ensure staffing schedules and payroll are completed on time, • Identify and coordinate professional development opportunities for staff when possible, • Communicate new policies and keep staff and volunteers updated regularly on animal welfare news through written and verbal means, • Collaborate with the medical team to ensure health and welfare of animals, • As needed, assist in direct care of animals, • Ensure staff complies with all safety policies, safe animal handling and OSHA standards, • Attend relevant Animal Welfare Panels, • Lead daily huddle & perform nightly walkthroughs Administrative, • Works with Client Care Supervisor in preparing Adoption Event Packets and selection of dogs and cats that will be attending events, • Pull previous week’s adoption numbers for weekly all sites meeting and report current population numbers, • Manage retail inventory and inventory of sample foods for adopters, • Ensure monthly dog license payment submitted, • Ensure folders for mobile adoption events are created when animals attend an event, • Work with the Volunteer Manager to coordinate the Adoption Center’s needs for volunteers and volunteer training, • Ensure daily cash reconciliation reports are saved, weekly bank deposits dropped off, • Interview and hire new staff members as needed, • Oversee training plan for new staff members, • Complete yearly reviews for staff members, • Give verbal warnings as needed, as well as written warnings, • Involve senior management and HR for written warnings and Performance Improvement Plans Qualifications:, • College Degree preferred in relevant field, • 3-5 Years management experience with preference given to animal related industry, • Excellent leadership and assertiveness skills., • Ability to work efficiently with limited supervision., • Ability to maintain composure and excel in a fast-paced environment while remaining organized and accurate., • Ability to communicate with the public in a respectful manner, even under pressure., • Leader, mentor, and problem solver, • Computer and data entry experience, shelter software knowledge a plus, • Ability to represent the values of Bideawee by working in a culturally diverse environment and community in a way that fosters understanding and compassion., • Fear Free Shelters certified or willing to complete within 90 days of onboarding Specific Work Requirements:, • Ability to work a 5 day, flexible schedule with nights and weekend work required, • Able to lift a minimum of 30 pounds, • Professional attire Bideawee is committed to diversity, equity, and inclusion. We continuously strive to place our employees at the center of our thinking and elevate inclusive practices to develop and support a more engaged and productive workforce. Equal Opportunity Bideawee is an equal opportunity employer committed to achieving the goal of equal employment opportunity for all. Applicants and employees are considered and evaluated for positions without regard to mental or physical disability, race, creed, color, religion, gender, national origin, citizenship status, age, genetic information, military or veteran status, sexual orientation, marital status, employment status or any protected federal, state, or local status unrelated to the performance of the work involved. Powered by JazzHR qdtv1cm3wM

Job Description Customer Experience Assistant Manager - Nolita Position Overview: The Customer Experience Assistant Manager for our Nolita showroom location will build, lead and mentor a team of dedicated Concierges, Customer Experience Assistants, and Jewelry Consultants responsible for delivering exceptional service to Brilliant Earth customers. The Customer Experience team members efficiently and effectively execute a personalized showroom experience with our fine jewelry customers. As the team's manager, you will foster an environment of partnership & positivity, bias toward action, and commitment to the customer. The Assistant Manager assists in leading the team to achieve and exceed sales and customer experience goals, directly impacting the growth of the company and the individual team members. We are searching for a motivated and dedicated team leader to drive success. The ideal candidate will be able to work a full-time schedule of Sunday - Thursday. This role is in-person at our Nolita showroom. The targeted budget for this position is $67k. This compensation budget range may be adjusted at any time at the discretion of the company. Key Responsibilities: • Assist in the recruitment and management of a Customer Experience team in a fast-paced environment, focused on achieving sales targets, team KPIs, and providing a luxury experience to all customers., • Maintain an efficient and highly functional showroom and office, ensuring that the team is meeting a high standard of customer service., • Create memorable and personalized experiences for Brilliant Earth customers by guiding customers through purchasing decisions, such as diamond options and custom designs., • Respond to customer inquiries over phone, email and live chat, and ensure that high standards are upheld by the team., • Conduct in-person customer appointments to present jewelry in our private showroom, creating a truly personalized experience in a luxury goods environment., • Consistently seek ways to improve the customer experience by designing and implementing efficiency improvement initiatives, policies and procedures., • Problem-solve customer experience escalations, in partnership with operations and customer care, ensuring the best possible experience for all customers., • Partner with Workforce Operations Analysts to create and maintain a team schedule to provide coverage for all necessary duties and appointments., • Maintain a luxury environment in the showroom and uphold visual merchandising standards, including planogram maintenance and updates, seasonal roll-outs, decor and signage maintenance and regular visual merchandising reviews., • Must have experience managing people in retail or direct-to-consumer sales, store leadership or keyholder experience a plus, • Must demonstrate a proven track record of recruiting and growing high-performing and accountable teams, • BA degree or equivalent preferred, • A true passion for helping people and creating positive customer service experiences, • Highly organized with focus on execution, problem-solving, and improving processes, • Motivated self-starter with high efficiency work style, while maintaining attention to detail, • Excellent written and verbal communication, • Ability to think critically and adapt quickly in a flexible environment, • Exceptional time management skills and accountability, • Team player with the ability to work collaboratively to achieve business goals, • Robust CRM software experience, • Entrepreneurial spirit / self-starter, • Commitment to respect and inclusion in the workplace At Brilliant Earth, we're passionate about the employee experience. That's why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1's with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you'll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it's important to recharge and relax - you'll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You'll receive an email when we've received your application and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and an opportunity to chat with a few of our Customer Experience senior leaders via video call! More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee's specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at .

Job Description YOOBIC is the leading AI powered frontline employee experience platform. While most tech companies build for desk based teams, we build the operating system for the deskless workforce. The 80 percent of global employees who power retail and hospitality. Our mobile first platform helps frontline teams communicate, learn, and execute better every day. By combining operational data, Predictive Analytics, and AI, we help the world’s biggest brands turn frontline execution into a competitive advantage. Trusted by 300 plus global brands including Michaels, Mattress Firm and National Vision. YOOBIC is scaling fast. Backed by a 50 million dollar Series C and investors including Highland Europe, Felix Capital, and Insight Partners, we are building the future of frontline work. As a Customer Success Manager at YOOBIC, you own the long term success of some of our most strategic clients. You are accountable for adoption, value realization, and retention. You act as a trusted advisor to senior stakeholders and a strong internal voice for the customer. Why This Is Your Next Career Move * Strategic Ownership. You do not just manage relationships. You shape strategy, influence outcomes, and drive long term success for complex enterprise clients Executive Exposure. * You partner with senior client stakeholders and lead high stakes QBRs focused on value, ROI, and operational impact. * Business Impact. Your work directly affects customer retention, expansion, and YOOBIC’s growth across key accounts. What You’ll Achieve * Own Strategic Client Relationships. Manage and grow relationships with senior stakeholders across YOOBIC’s largest and most complex clients. * Drive Adoption and Value. Ensure customers fully adopt the platform and realise measurable business outcomes. * Lead Executive Reviews. Run Quarterly Business Reviews and Operational Reviews that align YOOBIC to client objectives and long term strategy. * Act as a Trusted Advisor. Guide clients on best practice, operating models, and change management to maximise value. * Spot Risk and Opportunity Early. Identify potential challenges, unblock issues, and surface opportunities to improve performance and efficiency. * Use Data to Influence Decisions. Leverage YOOBIC data, KPIs, and client metrics to support decision making and prove impact. * Partner Cross Functionally. Work closely with Sales, Account Management, Product, and Support to deliver a joined up customer experience. * Influence Product Direction. Partner with Product teams to feed market insight and client needs into the product roadmap. * Raise the Bar on Customer Success. Share best practices globally and help evolve how we operate as a Customer Success organisation. Who You Are * The Strategic CSM. You have strong experience in Customer Success, Client Relationship Management, or Consulting within B2B SaaS, ideally with enterprise or strategic clients. * Or the Retail Expert. You bring deep experience from retail operations, VM, or frontline communications and know how stores really work. * The Relationship Builder. You are confident, client facing, and comfortable managing senior stakeholders. * The Data Led Thinker. You use data, KPIs, and insights to guide conversations and influence outcomes. * The Owner. You take initiative, move fast, and feel accountable for results. * The Problem Solver. You thrive in complexity, adapt quickly, and find solutions in ambiguous situations. * The Operator. You prioritise well, manage competing demands, and stay organised. * Based in NY * Bonus Points: Previous experience with YOOBIC or similar frontline platforms. What we offer... * Hybrid working in NY * 20 days PTO + 8 public holidays (plus 3 floating holidays to choose from) * Medical cover and EAP (Employee Assistance Program) * Company covered Life insurance coverage * Company covered long term disability coverage * An amazing 401k contribution - We contribute even if you don’t! * ADP discounts for a whole host of items (including electronics, Childcare, travel, etc…) * Free online HIIT sessions + gym discounts The base salary range for this position is $135,000–$150,000 per year. This represents our good faith estimate of the compensation at the time of posting. Final compensation will be determined based on experience, skills, and location.

Job Description Who We Are Kargo creates powerful moments of connection between brands and consumers to build businesses. Every day, our 600+ employees work to radically raise the bar on what agentic AI, CTV, eCommerce, social, and mobile can do to deliver unique ad experiences across the world's most premium platforms. Taking a creative science approach to all we do, we continuously innovate solutions that outperform industry benchmarks and client expectations. Now 20+ years strong, Kargo has offices in NYC, Chicago, LA, Dallas, Sydney, Auckland, London and Waterford, Ireland. Who We Hire Techies who want to build the future. Creatives who want to design it better. Communicators to win business. Collaborators to build it. Data pros who turn numbers into insights. Product builders who turn ideas into innovations. Anyone eager to be on a team that doesn't stop to ask what's next, because they're already building it. Mission The Client Services Manager owns the day-to-day execution and client experience across a shared book of direct and programmatic accounts. This role is the connective tissue between clients and Kargo's internal teams — ensuring campaigns launch correctly, perform to goal, and create the conditions for retention and growth. Without this role, client relationships erode and revenue opportunities go unnoticed. This is a hybrid role requiring onsite presence 4 days per week. Outcomes — What Success Looks Like in 6–12 Months • Campaigns executing on time and on spec across the portfolio — Assigned accounts move through the full campaign lifecycle — kickoff through delivery — without chronic delays, missing assets, or escalations caused by execution gaps., • Client relationships that are warm, responsive, and trust-based — Clients on this book of business feel well-served, respond positively to outreach, and view Kargo as a reliable partner rather than a vendor to manage., • Reporting delivered with insight, not just data — Performance reports are going out on schedule and include clear takeaways that help clients understand what's working and what to do next., • Upsell and renewal opportunities identified and flagged proactively — At least a defined set of incremental or renewal opportunities are surfaced and handed to sales or senior CS with enough lead time to act on them. Required • 3+ years of experience in digital media, ad tech, or a client-facing role in agency planning, buying, or ad operations, • Working knowledge of direct and programmatic campaign mechanics, including trafficking, tagging, and asset collection, • Proficiency in MS Excel and Google Sheets for reporting, analysis, and data organization, • Strong written and verbal communication skills, including the ability to build and deliver clear client-facing presentations, • Experience working across cross-functional teams including sales, operations, and creative Attention to Detail and Follow-Through • Catches discrepancies in assets, tags, and reporting before they become client issues, • Identifies issues early and moves toward a solution before escalating, • Keeps clients and internal stakeholders informed with updates that are timely, accurate, and appropriately concise, • Works well alongside sales, operations, and senior CS team members — sharing context freely and following through on shared commitments, • AdAge Best Places to Work, • ThinkLA Partner of the Year, • Built In Best Places to Work, • Cynopsis 2025 Top Women in Media - Jeannine Shao Collins, • Martech Breakthrough Awards - Best Overall Adtech Company, • Digiday Media Awards Best Event, • Cynopsis Media Impact Awards-Best CTV Platform, • Martech Breakthrough Awards-CTV Innovation, • Big Picture: kargo.com Pursuant to applicable fair chance laws, including the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Kargo will consider qualified applicants with arrest and conviction records for employment.

Job DescriptionSalary: $15.13/hr CLIENT SERVICES TEAM Hoboken Reports To: Studio Manager Employment Status: Part Time/Non-Exempt KEY RESPONSIBILITIES • Greet and engage clients in a positive and friendly manner, • Provide the highest level of client/customer service and hospitality to all clients/prospective clients, • Share pricing and class information with prospective clients, • Deliver Megaformer machine demos to new clients, • Complete studio tours with new clients, • Work alongside and support SLT instructors to ensure a successful and seamless client check-in and class experience, • Ensure complete knowledge of Mariana Tek system, • Assist Management with day-to-day operations of the studio, • Ensure prompt response to studio emails; notify Studio Manager if needed, • Understand SLT product knowledge, policies and procedures for retail operations, • Complete basic Megaformer machine maintenance, • Actively maintain studio cleanliness and organization between each class so each client receives the best SLT experience, • Assist in retail inventory at the end of the month, • Complete opening and/or closing checklists, • Perform other studio duties as needed QUALIFICATIONS • Mariana Tek software experience a plus, • Leadership experience a plus, • Must have superior customer service skills, • Must have excellent interpersonal skills and a service-oriented outlook, • Must be highly organized, • Ability to work independently as well as on a team, • Should have a strong ability to communicate clearly with team members, clients and senior management, • Must be able to move and/or lift heavy items, up to 50 lbs. WORK REQUIREMENTS • Must be available to work:, • Minimum of three shifts per week; minimum 4 hours each, • Ability to work flexible hours; early morning/late night/ weekends, • Some holidays (open year-round) SLT actively seeks a diverse applicant pool in order to build the strongest possible team. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Description Job Title: Client Manager Reports To: Client Director, Managing Vice President, or equivalent senior leadership Position Summary The Client Manager (CM) is a high-visibility operational leader responsible for driving service excellence, staff performance, and client satisfaction across multiple locations within an assigned territory. ⭐ Dedicated to a specific client, the CM oversees multi-level teams, ensures adherence to Service Level Agreements (SLAs), and partners closely with Operations, Finance, HR, and executive stakeholders to deliver seamless, high-quality workplace services. From operational oversight to financial stewardship, the CM is accountable for meeting SLAs, optimizing performance, managing P&L elements, strengthening client relationships, and cultivating a high-engagement employee culture. 🚀 Core ResponsibilitiesService Delivery & Operations Leadership ⚙️ * Ensure excellence in service delivery across all assigned sites. * Own the intake, delegation, execution, and completion of all client requests. * Guarantee all client and organizational deadlines are achieved without exception. * Manage staffing, resources, and technology effectively across all sites. * Ensure SLA coverage, floaters, and staffing partnership with HR. * Maintain a safe, compliant, high-performing work environment. * Document and escalate incidents promptly. * Conduct regular site visits to enforce operational compliance. Financial & Performance Management 💼 * Support leadership in maintaining P&Ls at or above proforma targets. * Oversee payroll, billing, and A/R execution with precision. * Lead monthly budget forecasting and financial review. * Identify opportunities for year-over-year growth. * Optimize profitability, hours, and gross margin. Client Relationship & Engagement 🤝 * Maintain high levels of client satisfaction (CSI). * Lead monthly and quarterly client business reviews. * Serve as a trusted advisor to client leadership. * Drive employee engagement to sustain or improve ESI scores. * Champion the SPS Governance Model for proactive client satisfaction. Talent Leadership & Workforce Development 👥 * Lead and develop multi-level teams across locations. * Set expectations, clarify workflow, and resolve operational issues. * Conduct performance evaluations and maintain employee documentation. * Reduce turnover through coaching and recognition strategies. * Cross-train teams to build capability and bench strength. Operational Excellence & Compliance 🔐 * Enforce policies, KPIs, and SLAs with discipline. * Manage vendor partnerships to ensure contract compliance. * Standardize reporting, metrics, and procedures. * Resolve site and client issues swiftly and professionally. * Lead special projects and operational improvements. * Serve as resource for OSHA, EEOC, and compliance matters. Workplace Experience Leadership 🎉🏢 * Design and deliver innovative workplace experience strategies. * Curate impactful experiences that promote well-being and engagement. * Collaborate with catering/food services and service-line partners on events. * Measure event ROI and produce monthly workplace experience reports. * Oversee Workplace Experience Coordinators including hiring, training, and performance. Communication & Business Partnership * Maintain consistent communication with SPS and client leadership. * Support business development initiatives as needed. * Coordinate travel for team members according to policy. Competencies 💡 * Strong analytical and metric-driven decision-making * Client-obsessed mindset * High integrity and ethical judgment * Exceptional communication and presentation skills * Professional presence and service excellence * Strong organizational discipline * Emotional intelligence and conflict de-escalation * Strategic and creative problem-solving * Ability to manage multiple priorities * Talent leadership and coaching ability * Experience-driven mindset with focus on innovation * Data interpretation and performance insight skills Qualifications 🎓 * High School Diploma required; Bachelor's Degree preferred * 7–10+ years in relationship management and operational leadership * Multi-site management experience strongly preferred * Program/Project Management experience a plus * Proven ability to coach and develop frontline managers * Comfort interacting with C-suite leaders * High proficiency in business technology * Industry-related experience preferred * Strong ethics, professionalism, and client-driven mindset Physical Requirements 💪 * Lift/move 40+ lbs regularly * Push carts up to 60 lbs capacity * Walk, bend, kneel, stand, or sit for extended periods * Operate office machinery * Speak while inputting data * Visual focus and color differentiation required Travel Requirements ✈️ Up to 25% travel required. Other Duties Responsibilities may evolve and additional duties may be assigned as business needs change. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$100,000—$115,000 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Salary: $60,000/yr + Company Vehicle (Gas, Insurance, Maintenance Included) Strengthen Your Skills with our Operational Strength Program (OSP) At Avis Budget Group, we believe great leaders are built through investment with hands-on experience, personalized guidance, and accelerated career opportunities. Our Operational Strength Program (OSP), beginning July 2026, is designed for ambitious, high-potential leaders ready to master our operations and drive their careers. This immersive program combines structured learning, functional rotations, and real-world immersion—equipping you with the strategic skills, leadership confidence and business acumen to successfully lead operations for a Fortune 500 organization. What You’ll Do: Join us as a Trainee in our Operational Strength Program and kick-start your path to becoming an Operations Manager. This full-time, immersive program combines hands-on training in operations, customer service, logistics, and team leadership with a cohort of peers from across the country. You’ll rotate through key operational functions, receive personalized mentorship from experienced leaders, and build the skills to drive team performance and operational excellence in a fast-paced environment. With operations across the country, successful Operations Managers must be open to relocation in order to grow their careers and advance to more senior level management roles. Accordingly, willingness and ability to relocate to any one of our locations nationwide, in the Company’s discretion, following completion of the initial eight (8) week structured training curriculum, is an essential requirement of the Program and a mandatory condition of your participation. This is your opportunity to grow within a Fortune 500 company, accelerate your career, and build a strong foundation for long-term leadership success. As an OSP Manager-in-Training, you’ll embark on a comprehensive 12-month career launching journey that includes: * Structured learning to strengthen your skill set * Growing within an OSP peer cohort designed for collaboration and support * Applying new skills daily through hands-on experience * Rotating across different operations functions * Coaching and support from senior leaders * Additional compensation for top performers * Perks to accelerate your journey, including a company car (insurance, gas, and maintenance fully covered) * Relocation support to move to a new location * Perks You’ll Get: * Annual Compensation: $60,000/year * Sign On Bonus: $2,500 to get you started * Company Vehicle: Gas, insurance, and maintenance included * Career placement: Guaranteed transition into a management role upon program completion * Paid Time Off * Leadership Development Training & Coaching from Senior Leaders * 401K Retirement Plan with full company match up to 6% following 1-year of service * Comprehensive Benefits: Competitive Medical, Dental, Vision, Life and Disability insurance * Voluntary Benefits: Group Legal, Identity Theft Protection, and additional life insurance coverage, and other voluntary benefit programs * Employee Discounts: Reduced pricing on Avis / Budget vehicle purchases and other employee discounts * Employee Assistance Program (EAP): Counseling, financial/legal consultation, and care service referrals What we’re looking for: * 2- or 4-year college degree OR 4 years of military service * Ability and willingness to relocate anywhere nationwide * Data-focused problem solver with strong analytical skills * Experience as a team member or team leader (e.g. sports, clubs, military, etc.) * Ability to work shifts, weekends, and holidays * Valid driver’s license and authorized to work in the United States * Strong, leadership potential, resilience and passion for leading teams * Ability to thrive in a hands-on, fast-paced, high-volume environment * Emotional intelligence, urgency, and a solutions-focused mindset * Regular, on-site presence (this role is not remote) Extra points for this: * At least one year of experience providing high-quality customer service, with a demonstrated strong work ethic—such as working during college or mentoring others in school, work, or service settings. Who We Are: Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance-driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference in the lives of our colleagues, customers, and the communities where we operate. Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group. Newark New Jersey United States of America

At Scale, we believe that AI will dramatically improve the world, and our mission is to develop reliable AI systems for the world's most important decisions. To help achieve this mission, we are looking for an HR Business Partner to partner with our Gen AI Operations team. Scale AI's Generative AI Data Engine powers the world's most advanced LLMs and generative models through world-class RLHF (Reinforcement Learning with Human Feedback), human data generation, model evaluation, safety, and alignment.___The data they produced is described as some of the most important work for how humanity will interact with AI. As the HR Business Partner, Operations, you will be deeply embedded within the Gen AI Operations team, advise team members as our business scales, and will support leaders in all people-related matters. You will collaborate closely with cross-functional teams such as HR Operations, Recruiting, Finance, Legal, and IT to make the Operations team as successful as possible. • Provide end-to-end HRBP support across our growing and evolving Gen AI business unit, including directly driving org health initiatives, influencing org structure to effectively scale the team, and developing and implementing creative solutions as the team navigates new markets., • Establish yourself as a trusted advisor and a knowledgeable, reliable, and empathetic partner for our employees and leaders across the Enterprise team, • Coach and advise leaders on best people practices and uplevel manager skill sets, • Lead project management for all people programs for the Enterprise organization, including org planning, onboarding, performance cycles, engagement surveys, and career development efforts, • Drive organization and order for people data and use it to provide insights and recommendations to leaders, • Work in a hybrid work environment (3 days/week) at our San Francisco Headquarters or New York office, • 5+ years of experience working in HR with progression and growth in scope, with 3+ years of experience in an HR Business Partner role at a fast-paced, high-growth company, • Demonstrated experience engaging with executive-level leadership on org-wide initiatives, and ability to partner and build relationships with senior leadership, • Strong ability to relate to, empathize with, and quickly build trust with people from diverse backgrounds, • Proven ability to thrive in a fast-paced, iterative environment and embrace changes in focus and direction as needed, • A passion for building scalable processes in a creative, thoughtful, and organized way, • Experience supporting a global workforce across various job functions, • Strong knowledge of Google Sheets/Excel and demonstrated ability to influence decisions with data. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's Pay Transparency provision. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

Job Locations US-CA-Concord | US-FL-Jacksonville | US-NY-New York | US-CO-Denver | US-IL-Chicago | US-VA-Arlington Requisition ID 2026-11938 Category Risk Management Do you consider yourself to be a highly technical, strong communicator with the desire to work in a team environment on complex projects? Gilbane is seeking a Senior Claims Manager to manage complex claims for our Federal division. This role can be based out of any Gilbane US location or remote. The Senior Claims Manager oversees the evaluation, investigation and resolution of complex Requests for Equitable Adjustment (REAs) or legal claims involving the Federal Government. The Senior Claims Manager supports project teams to ensure compliance, financial recovery, and efficient preparation of REAs and Certified Claims. The Senior Claims Manager is a professional with a high level of subject matter expertise in Federal dispute resolutions including REAs and Certified Claims. Who are we? As a Top-10 ENR Contractor, Gilbane is a family-owned business with 45 offices that has been shaping communities since 1870. Consistently recognized as one of the most reputable construction management firms in the country, Gilbane is committed to delivering projects safely and on-time. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Who are you? You are a coach/leader who leads with an inclusive and empathetic mindset. You provide feedback and guidance to help others excel in their current or future roles. You determine priorities, delegate work, and effectively communicate progress. You establish measures to assess the impact, quality, and timeliness of results while praising successes and sharing lessons learned. You build high performing teams by attracting, engaging, developing, and retaining talented individuals through motivation and discipline to maximize impact on the organization and the individual. You leverage business insights by understanding industry trends, local market/economic conditions, and Gilbane's business model to make critical decisions and create competitive advantage. You deploy a strategic mindset when considering solutions to long-term opportunities and risks that may develop in the future. Your core values match Gilbane's: Integrity, Caring, Teamwork, Toughmindedness, Dedication to Excellence, Discipline, Loyalty, and Entrepreneurship. What's in it for you? Gilbane offers employees multi-dimensional training opportunities through a number of resources. While managing your responsibilities to projects, you will be able to enroll in trainings through our award-winning Gilbane University to build leadership and technical skills. In addition, you would work with an experienced team which provides you with the opportunity to learn new industry skills every day. You will protect and promote the interests of both Gilbane and the client in all matters as well as demonstrating the personal characteristics of a developing leader. Works with the project team and Contracts Manager to establish entitlement for REAs and a strategy for development. • Reviews all correspondence and back up documentation relevant to the REA., • Creates and maintains files in the appropriate file structure., • Coordinates with Gilbane Legal, Safety, Operations, and Accounting staff as needed., • Engages project teams or Business Unit Controllers to ensure costs are forecasted accurately and risk control measures are in place., • Interacts with external partners such as Outside Counsel, Scheduling Consultants, and Trade Contractors, as needed., • Coordinates with project teams to compile REA and claim submissions., • Supports settlement discussion as needed., • Creates monthly reports on the progress of closing REAs/claims., • Informs the Business leader of all REAs/ claims matters and obtains approvals as needed., • Interprets and translates the organizational strategy, ensuring team understanding of their role in accomplishing strategic goals., • Responsible for providing periodic training of project team members in change management and REA preparation., • Leverage Business Insights - Understand and act on industry trends, local market and economic conditions and our business model to make decisions and create competitive advantage., • Deploy a Strategic Mindset - Take a broad, global perspective when considering proactive solutions to long-term opportunities and risks that might develop in the future., • Display Emotional Intelligence - Demonstrate the capacity to recognize feelings and patterns of behavior and those of others. Manage emotions effectively in ourselves and our relationships., • Drive Team Accountability - Determine priorities and delegate work; monitor and communicate progress. Establish measures to assess the impact, quality and timeliness of results; praise success and learn from mistakes., • Coach and Develop Others - Provide feedback, instruction, and development guidance to help others excel in their current or future job responsibilities. Plan for and support development of individual skills and abilities. EXPERIENCE/EDUCATION • Bachelor's degree in a related field: Construction Management, Engineering, Contract Management preferred., • 5-10 years of experience in Federal claims or other relevant industries, • Or equivalent combination of education and experience KNOWLEDGE, SKILLS & ABILITIES • Advanced written, verbal, and interpersonal skills., • Ability to function as an integral part of a team while being highly collaborative., • Ability to coordinate efforts involving individuals from different geographic areas as well as external partners., • Ability to understand issues quickly and follow through with a resolution., • Advanced customer service skills., • Advanced problem solving, planning, multi-tasking, and organizational skills., • Proficient in Microsoft Office specifically Outlook, Word, and Excel., • RMS (Resident Management System) and eCMS (Electronic Construction and Facility Support Contract Management System) proficiency is beneficial., • Proficient in Schedule evaluation and analysis; experience with P6 is beneficial., • Experience with searching, extracting, and handling large data bases., • Experience with Cost Analysis., • Familiarity with Federal Acquisition Regulation (FARs)., • Experience and knowledge of construction process and documentation - Drawings and specifications. This position can be performed remotely or from any U.S. location where Gilbane has an office. Salary to be determined based on factors such as geographic location, skills, education, and/or experience of the applicant, as well as the internal equity and alignment with the team. The pay ranges from $163,710 - $215,000 plus benefits and retirement program. Gilbane offers an excellent total compensation package which includes competitive health and welfare benefits and a generous profit-sharing/401k plan. We invest in our employees' education and have built Gilbane University into a top training organization in the construction industry. Qualified applicants who are offered a position must pass a pre-employment substance abuse test. Gilbane is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, national origin, race, religion, sex, sexual orientation, gender identity, protected veteran status, or disability status. Note to Recruiters, Placement Agencies, and Similar Organizations: Gilbane does not accept unsolicited resumes from agencies. Please do not forward unsolicited agency resumes to our jobs alias, website, or to any Gilbane employee. Gilbane will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Gilbane and will be processed accordingly. We can recommend jobs specifically for you! Click here to get started.

QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most - home to hospital, lab to clinic. Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all. At QuidelOrtho, we're advancing the power of diagnostics for a healthier future for all. Join our mission as our next Senior Manager of Regulatory Affairs. This role will manage and support a team of managers and employees of different levels. You will be responsible for developing and implementing local strategy and leading the day-to-day regulatory affairs on base business operations and new product development projects within the Transfusion Medicine Business Unit. This position is remote eligible, with a strong preference for candidates who reside in Raritan, NJ; Rochester, NY; or Pompano Beach, FL * Reviewing and interpreting regulations/guidance documents to develop a regulatory strategy to support Transfusion Medicine project teams in terms of regulatory submission pathway, clinical efficacy requirements, predicate device selection, submission requirements, timing, and risks. * Interact with US FDA and/or EU Notified Body regulatory personnel (including Corporate International RA and/or country RA) to define submission content, expedite pending applications, and resolve regulatory matters. Responsible for the final review of critical regulatory documents planned for regulatory submissions and responses to regulatory agencies as needed. * Make judgments about the operational impact of proposed actions, and identify, and interact with appropriate resources to successfully achieve company and regulatory strategy objectives. * Reviews/ interprets product-specific regulatory issues that may have a material impact on the business, the corporation, or the customer; develop strategic and tactical responses to influence a reasonable and compliant regulatory environment. * Represent QuidelOrtho to US and EU regulatory agencies and interact with Health ministry personnel to expedite * pending applications, resolve regulatory matters, and manage development meetings for regulatory submissions. * Identify and/ or lead process improvement projects to streamline current activities and increase department efficiencies. * Development goals, such as webinars, reviewing FDA website and articles, reading journals, and attendance at industry meetings, to expand knowledge and skill set in Regulatory affairs. Coach, mentor junior staff. * Provide guidance to business partners and junior regulatory staff regarding regulatory requirements including indications of risks and appropriate timing for approvals for planning purposes. * Perform other work-related duties as assigned. Required: * Bachelor's degree in a scientific or related discipline; or equivalent combination of education and experience. * 10 years+ of experience in a regulated In Vitro Diagnostics and/ or Biologics Industry. * 7+ years of experience developing and executing regulatory strategies for complex projects under product development or post-market changes requiring a US FDA submission (510(k), PMA and BLA or associated supplements and Annual Reports). * Review and approval of product labeling and promotional and advertisement brochures and multimedia content. * Coordinate and submit Pre-Sub meeting requests and associated regulatory strategic information and direct interaction with FDA product review branch(s). * Previous people management experience. * Excellent interpersonal, teamwork, and verbal/written communication skills. * Good organizational skills and an ability to manage multiple tasks/projects/priorities. * The ability to demonstrate model behavior and understand priorities and encourage others to drive for results will be needed. * Ability to mentor and coach junior level staff as well as cross-train with peers. * This position is not currently eligible for visa sponsorship. Preferred * Direct experience with FDA CBER. * Experience hosting or supporting Pre-Approval Inspections for either FDA, EU Notified Bodies or both. * RAC (Regulatory Affairs Certification). * Medical Device and/ or Pharmaceutical Industry experience is highly desirable. * CE Mark under IVDD and current IVDR requirements, Canadian Licensing, and Rest of World (ROW) registrations is a plus. * Use of Process Excellence (PEx) tools for process improvement initiatives. Internal Partners: Project Team Members (PMT), Program Management Members (PMO), R&D/Product Support, Design Quality/Manufacturing Quality, Regulatory Affairs Managers/Directors, QO International and Regional Regulatory Affairs groups External Partners: Regulators in worldwide markets, for example TUV/BSI, FDA, Health Canada, etc. Third Party Contract Manufacturers and Suppliers. Use of a computer is required. Traditional office workspace or remote home office location. On occasion, may require up to 20% of domestic/international travel. The salary range for this position takes into account a wide range of factors including education, experience, knowledge, skills, geography, and abilities of the candidate, in addition to internal equity and alignment with market data. At QuidelOrtho, it is not typical for an individual to be hired at or near the top range for their role and compensation decisions are dependent on the facts and circumstances of each case. The salary range for this position is $155,677.15 - $202,380.30 and is bonus eligible. QuidelOrtho offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance, along with a 401(k) plan, employee assistance program, Employee Stock Purchase Plan, paid time off (including sick time), and paid Holidays. All benefits are non-contractual, and QuidelOrtho may amend, terminate, or enhance the benefits provided, as it deems appropriate. QuidelOrtho believes in Equal Opportunity for all and is committed to ensuring all individuals, including individuals with disabilities, have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. QuidelOrtho is also committed to providing reasonable accommodations to qualified individuals so that an individual can perform the duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact us at ___. #LI-HF1

Manager, Learning & Development AArete is one-of-a-kind when it comes to consulting firm culture. We're a global, innovative management and technology consulting firm with offices in the U.S., India, and Europe. Our name comes from the Greek word for excellence: "Arete." And excellence is exactly what we strive for. We're celebrating our fourth year as one of Forbes' World's Best Management Consulting Firms - and our success starts with our people. From robust career development planning to competitive life and wellness benefits, AArete's "Culture of Care" takes a holistic approach to the employee experience. AAretians (our team members) are leaders at every level. You are encouraged to unlock your full potential by directly contributing to our mission and prioritizing personal development and fulfillment. The Role The Manager, Learning & Development plays a key role in strengthening consulting capability, healthcare and health technology expertise, and leadership effectiveness across AArete. Reporting to the Director of Learning & Development, this role partners closely with Operations, consulting leadership, and subject matter experts to design, deliver, and continuously improve learning programs that support consulting teams in the field, technology and shared services teams, and internal operations. This role owns the end-to-end learning experience at AArete, including oversight of the firm's Learning Management System (Docebo) and leadership of the New Hire Onboarding program. The ideal candidate brings strong instructional design and internal consulting skills, is comfortable translating complex concepts into practical learning experiences for adult professionals and can balance strategic thinking with hands-on execution in a fast-paced consulting environment. Work You'll Do • Align learning and development programs with AArete's business priorities and employees' development needs across consulting, technology, and operations, • Evaluate AArete's training needs by assessing employee knowledge and capabilities and conducting needs assessments across consulting roles (Analyst, Senior Consultant, Manager) using surveys, leadership feedback, performance data, and other inputs, • Design, coordinate, and execute training programs, workshops, and ongoing learning experiences focused on applied consulting skills, healthcare domain expertise, business communication, and technology, • Refine and evolve learning programs based on learner feedback, training effectiveness, performance outcomes, and evolving healthcare and health technology trends, • Provide data-driven insights and recommendations to leadership by tracking, analyzing, and reporting on training metrics and key performance indicators, • Facilitate and lead a variety of training sessions and meetings, including specialized programs designed for specific consulting levels such as Senior Consultants and Managers, • Evaluate and coach training instructors to improve the quality, consistency, and effectiveness of learning delivery, • Oversee AArete's Learning Management System (Docebo), including content organization, development, maintenance, and optimization of learning materials, • Manage the design and execution of all Learning & Development components of AArete's New Hire Onboarding program, • Drive Learning & Development communications, including training announcements, session invitations, and program updates, • Maintain up-to-date knowledge of healthcare policy, health technology innovation, and consulting best practices to ensure learning content remains relevant and practical, • Partner with consulting leaders, practice heads, and subject matter experts to co-create learning content and ensure real-world applicability to client delivery, • Act as an internal consultant to define learning solutions that support client delivery excellence and internal capability building, • Coordinate with external vendors or academic partners when specialized expertise, training support, or scale is required, • Other duties as assigned Requirements • 6-8 years of experience supporting learning and development, talent development, organizational development, or experience within a professional services or consulting environment, • Bachelor's degree required, • Strong experience in healthcare and/or healthcare technology with an interest in innovation and emerging tools, • Experience with blended and digital learning modalities, including LMS-based delivery (Docebo experience a plus), • Advanced literacy in artificial intelligence (AI), including familiarity with AI tools and their practical applications, • Intermediate to advanced proficiency in Microsoft Office (Excel, Word, PowerPoint), • Strong project management, organizational skills, prioritization, and stakeholder management capabilities; task and detail-oriented, • Ability to communicate effectively and confidently with all levels of the organization; ability to consult with senior stakeholders and influence without direct authority, • Familiarity with healthcare policy, health technology innovation, and consulting best practices, • Excellent communication and presentation skills across in-person and virtual environments, • Willingness to engage in direct client interaction, including travel to client location, • Applicants must be based in Chicago, IL, and flexible to work from our Chicago office as needed, • Prior experience supporting learning programs within a consulting or professional services firm, • Bachelor's degree in Healthcare Administration, Learning & Development, or related field preferred, • Experience facilitating training for consulting roles (Analyst through Manager levels) Compensation & Benefits • Flexible PTO, monthly half-day refuels, volunteer time off, 10 paid holidays, • Own Your Day flexible work policy, • Competitive majority employer-paid benefits: Medical, Dental, Vision, 401K Match, • Generous paid parental leave options, • Employer-paid Life Insurance, Short Term Disability, Long Term Disability, • Charitable contribution matching program, • New client commission opportunities and referral bonus program AArete will accept applications until the position is filled. The job posting will be removed once the role is no longer available. We put humans at the center of our work We're a global management and technology consulting firm specializing in strategic profitability improvement, digital transformation, and strategy & change for clients. Our cross-industry solutions are powered by a digital-first mindset, market intelligence, and data-driven approach to deliver purposeful change, actionable insights, and guaranteed results. But what sets us apart is our people. We are guided by our deeply embedded guiding principles: Excellence, Passion, Loyalty to Clients, Stewardship, Family, Community, Sustainability, and Inclusion. And we've been recognized as a top firm to work for by companies like Forbes, Top Workplaces Chicago Tribune, and Consulting Magazine. We've earned a Great Place to Work Certification and been named a World's Best Management Consulting Firm by Forbes, Vault's Top 50 Firms to Work For, Crain's Chicago Business Fast 50, Inc 5000's Fastest Growing Firms, and Consulting Magazine's Fastest Growing Firms. We are an Equal Employment Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.#LI-DNI#LI-DNI

Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. The Digital Program Manager delivers business results by championing a culture of accountability and consistent project and program management practices. The role serves as a facilitator and motivator, working across departments and offices to ensure collaboration, communication, visibility, and the successful delivery of large, cross-functional programs across Macys.com, Bloomingdales.com, and their associated mobile apps. The Digital Program Manager guides and delivers value for key digital initiatives by partnering closely with Product, User Experience, Analytics, and Engineering teams. * Oversee and own initiatives that advance strategic company objectives and the overall digital vision. * Lead complex, cross-functional programs with multiple dependencies, partnering with executive leaders and multiple business areas. * Proactively identify risks, issues, and roadblocks, and drive timely resolution. * Develop and manage program timelines, tracking implementation while effectively engaging Product, User Experience, Analytics, and Engineering partners to drive efficiency and strong outcomes. * Uphold and lead organizational change management discipline across programs and initiatives. * Understand interdependencies and downstream impacts of programs across business units. * Provide recommendations on program dependencies that may affect the success of other initiatives, and challenge existing processes to propose meaningful improvements. * Deliver analysis and insights on issues critical to achieving the company's strategic goals. * Lead program and initiative reviews with stakeholders and senior leadership to drive alignment and clear outcomes. * Build strong followership around shared goals and effectively manage diverse stakeholder groups across business areas. * Support the creation of stakeholder-facing metrics, executive summaries, presentations, and ongoing reporting. * Plan and manage special projects using established project management best practices. * Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities. * In addition to the essential duties mentioned above, other duties may be assigned. Strong project and program management expertise, with the ability to plan, execute, and deliver complex, cross-functional initiatives aligned to strategic business objectives. Proven ability to lead and influence diverse, matrixed teams-including Product, User Experience, Analytics, Engineering, QA, and executive stakeholders-across multiple business areas. Ability to understand enterprise-wide priorities, assess program interdependencies, and provide insights and recommendations that drive the company's digital vision and strategic goals. Skilled at proactively identifying risks, issues, and roadblocks, managing dependencies across initiatives, and driving timely resolution to ensure successful delivery. Strong understanding of organizational change management principles, with experience leading adoption, alignment, and disciplined execution across large-scale programs. Comfortable translating between technical and business audiences, with hands-on experience working closely with engineering teams throughout the software development lifecycle. Experience working across multiple delivery frameworks (Lean, Agile/Scrum, and hybrid models) to drive efficiency, predictability, and high-quality outcomes. Excellent written and verbal communication skills, with the ability to create executive-ready metrics, summaries, presentations, and reporting that drive clarity and alignment. Data-informed, decisive problem solver who evaluates complex information, makes informed decisions quickly, and focuses on outcomes and results. Natural ability to build followership, motivate teams, resolve conflict, and influence without direct authority in fast-paced, ambiguous environments. Highly adaptable self-starter who thrives in ambiguity, works independently with minimal supervision, and effectively manages remote and distributed teams. * Candidates with a bachelor's degree or equivalent work experience in a related field are encouraged to apply. * 4-plus years of related experience. PMP certification preferred. * Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision. * Able to work a flexible schedule based on department and company needs. Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: * Merchandise discounts * Performance-based incentives * Annual merit review * Employee Assistance Program with mental health counseling and legal/financial advice * Tuition reimbursement Access the full menu of benefits offerings . This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. *Join us and help write the next chapter in our story - apply today! * This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.

Macmillan Publishers is seeking a Senior Director, Procure-to-Pay (P2P) to lead and transform the end-to-end P2P function across the organization. This role has accountability for Corporate Procurement, Accounts Payable, T&E and Corporate Card Management, and Payment Processing. The Senior Director will assess the current state, define a target operating model, and develop and execute a multi-year P2P transformation roadmap, including the evaluation and potential implementation of a unified P2P platform. The ideal candidate has done this before, thrives in environments where the path isn't yet paved, and brings both the strategic vision and the hands-on expertise to get it done. What You'll Do: Strategic Leadership & Transformation • Define and drive a multi-year P2P transformation strategy aligned with Macmillan's Finance and enterprise goals, • Conduct a current-state assessment across all P2P functions and develop a roadmap for process standardization, automation, and technology modernization, • Lead evaluation and potential implementation of a unified P2P platform (e.g., Coupa, SAP Ariba, Jaggaer, or equivalent) in close partnership with Technology leadership, • Oversee the full P2P lifecycle: corporate sourcing and vendor management, purchase order processing, invoice management, T&E and corporate card programs, and payment execution, • Establish clear policies, controls, and scalable processes that support growth and ensure compliance, • Define and monitor KPIs across all P2P functions, measuring efficiency, accuracy, cycle time, and cost performance, • Lead, develop, and empower a team of managers and individual contributors across all P2P functions, • Build accountability and ownership at every level of the team, • Influence stakeholders across Finance, IT, HR, Legal, and the broader enterprise to drive solutions that scale, • Invest in talent development and succession planning across the function, • Define clear roles, responsibilities, and career pathways within P2P, • 12+ years of progressive Finance Operations experience with deep expertise across Procurement, Accounts Payable, T&E, and/or Payment Processing, • Demonstrated experience leading a P2P transformation, from current-state assessment through roadmap development and execution, including technology evaluation and implementation, • Experience building and structuring a high-performing P2P function, ideally within a mid-to-large media, publishing, or similarly complex environment, • Strong command of P2P technology platforms (e.g., Coupa, SAP Ariba, Jaggaer, Oracle, or comparable), • Proven ability to influence across IT, Legal, HR, and business stakeholders without direct authority, • High degree of independence and self-direction; comfortable building structure where none exists, • Strong executive presence and communication skills - equally effective presenting a transformation roadmap to the CFO and coaching a manager through a vendor dispute This position is classified as remote but is tied to our New York, NY office located at 120 Broadway. Employment is subject to New York State tax withholding under applicable regulations. Macmillan Publishers is the U.S. trade company that is part of the Holtzbrinck Publishing Group, a large family-owned group of media companies headquartered in Stuttgart, Germany. Holtzbrinck Publishing Group's publishing companies include prominent imprints around the world that publish a broad range of award-winning books for children and adults in all categories and formats. U.S. publishers include Celadon Books, Farrar, Straus and Giroux, Flatiron Books, Henry Holt & Company, Macmillan Audio, Macmillan Children's Publishing Group, The St. Martin's Publishing Group, and Tor Publishing Group. In the UK, Australia, India, and South Africa, companies in the Holtzbrinck Publishing Group publish under the Pan Macmillan name. The German publishing company, Holtzbrinck Deutsche Buchverlage, includes among its imprints S. Fischer, Kiepenheuer & Witsch, Rowohlt, and Droemer Knaur. Macmillan is proud to be an equal opportunity employer consistently striving to foster a culture where everyone belongs. We welcome applicants of all backgrounds and identities. Qualified applicants are evaluated without regard to race, color, religion, age, ethnicity, national origin, sex, sexual orientation, gender identity or expression, disability status, physical ability, neurodiversity, genetic information, protected veteran status, family and economic status and background or any other characteristic protected by federal, state, or local law. We prohibit discrimination of any kind and will provide reasonable accommodations to qualified individuals with disabilities in accordance with applicable law. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the ___ notice from the Department of Labor.

Our Finance team is responsible for ensuring accurate financial operations and plays a crucial role in managing the Firm's financial health. Our team handles a wide range of financial activities including financial planning, budgeting, forecasting, taxation, partner compensation, payroll, treasury and cash flow management to support the Firm's strategic goals. We are responsible for inventory management including billing and collections, and analysis of client, matter and timekeeper profitability. We oversee statutory accounting and ensure compliance with financial regulations and standards. The Finance team also prepares financial statements, reports and analysis to provide insights into the Firm's financial performance. We work closely with other functions to monitor expenses, optimize financial processes and implement cost-saving initiatives. Through meticulous financial management and strategic planning, the Finance team ensures the Firm's financial stability and supports its growth objectives. This is a unique opportunity to join a team that is implementing significant change, by focusing on client service excellence and process innovation. This Manager role is a key part of the Firm's strategy to deliver an enhanced client experience, increase profitability and demonstrate operational efficiency. This role is part of the Firm's global Legal Project Management (LPM) team. The team was set up to work with our lawyers to manage Client portfolios and to co-deliver projects; and also with our Clients and their in-house legal and operational teams. The main focus will be on legal project management. From advice to delivery of the full project/matter lifecycle, the ideal candidate will have demonstrable project management capabilities preferably gained in a professional services environment. The candidate will be required to understand and assess business and change management needs and will have experience of delivering complex projects across multiple business functions, teams, geographies/jurisdictions and industries, defining scope and identifying the most appropriate project delivery approach in collaboration with our lawyers, other key stakeholders and Clients. The Manager will have the opportunity to influence and help to grow the LPM capability and may also have line management responsibility for Senior Analysts/Analysts. They will be involved in development opportunities for more junior members of the global team. They will be someone who is able to work with limited supervision to effectively build relationships and manage project delivery. The success of this role will be measured by the candidate adding value to the organization by contributing to the roll out of LPM best practices, tools and techniques across our global Practice Groups. • In collaboration with the LPM leadership, build out the LPM capability and pipeline of work, influencing Partners and lawyers to adopt LPM on their matters, • Use of appropriate project management tools and techniques including drafting of all project-related documents and project artefacts such as project approach, project plans, schedules, action trackers, availability trackers, correspondence trackers, risk logs, status reports, • Implement and ensure effective communication strategies are in place and acting as the interface, where appropriate, to project specific stakeholders including our Clients, lawyers in other practice areas and offices, external and opposing counsel and third party vendors, • Provide LPM guidance on best practices, tools, techniques, roles and responsibilities, • Collaborate with legal teams to identify the most cost effective and level of resources available, • Collaborate with legal teams to draft and submit budget proposals; and with support from the Finance team, track and analyse actual project costs against budget and proactively address budget variances, • Build relationships and foster a collaborative approach between project workstreams including between our lawyers and our clients, • Focused on lean principles and use of innovation and business process mapping, contribute to continuous improvement of the LPM Team's processes including project management methodology, governance, training for legal teams and LPM best practice; and support of the change management of implementing these, • Management of concurrent projects, • Management of client portfolios with emphasis on legal operations, disputes and transactional projects and management of Firm's strategic client initiatives, • Line management of junior team members, as required, • Support LPM leadership with LPM collateral for bids, tenders and pitches to portray LPM as an innovative way in which to deliver legal services, • Contribute to the development of LPM training and deliver same to clients and lawyers, • Identify opportunities to cross-sell LPM services in our global business, • Be seen as a key contact point for Partners and senior stakeholders for LPM globally and build relationships and foster a collaborative approach to working with clients and across all departments., • Experience of Legal Project Management required, • Significant experience of managing project teams and supporting complex, multi-jurisdictional matters in a dedicated project management capacity including experience of working with global legal teams, • Experience of change management, • Knowledge and proficiency in extranets, online data rooms, collaboration tools, legal tech and SharePoint sites; proficiency in the use of Microsoft Office products including Excel, Powerpoint, Visio, Project and Power BI, • Excellent analytical and problem-solving skills, • Ability to manage multiple priorities with "can do" attitude, work cross-functionally, and meet tight deadlines, • Strong interpersonal and communication skills, able to interact at all levels including with senior business stakeholders to negotiate and persuade in order to achieve successful outcomes, • Understanding of law firm financial and performance metrics and ability to analyse financial reports of varying levels of complexity, providing financial analysis with a focus on delivering value to clients, • Problem solver, • Willing to challenge and question assumptions, • Ability to work well under pressure and manage/prioritise workload, • Advanced organizational and time management skills, • A project leader, • Flexible and resilient with ability to change and adapt in a fast moving, detail-oriented environment, • Sensitivity to cultural differences across project teams, • A strong academic record, preferably of graduate level (Law Degree or other relevant Post Graduate Degree an advantage), • Formal project management qualification essential, for example APMQ or PMP, • 3+ years relevant work experience including client facing roles This role reports to Director, Legal Project Management Equal Opportunities White & Case is an Equal Employment Opportunity (EEO) employer and is committed to creating a fair workplace. It is our Firm's policy to recruit, employ, train, compensate and promote without regard to race, color, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable law. Applicants who are interested in applying for a position and require an accommodation during the process should contact . Benefits at White & Case White & Case LLP offers a comprehensive suite of benefit programs to all eligible employees, including medical, dental, and vision insurance, life and disability coverage, 401(k) retirement savings, vacation time, and leave programs (including parental leave). Exempt roles are also performance bonus eligible. The Firm may modify and amend any job description at any time in its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment. The above is only a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties. New York Pay Range: $160,000 - $260,000. Salary range in other markets will vary. Note to Recruitment Agencies Our internal Recruitment team manages all aspects of lateral hiring. All agencies must have signed terms of business-specific to the relevant office-before submitting any candidates. CVs or applications sent directly to White & Case partners or employees will also not be considered formal introductions. If you have questions, please contact the relevant Recruitment team. We work with our preferred suppliers when engaging agencies.

Senior Treasury Coordinator Cooley is seeking a Senior Treasury Coordinator to join the Accounting & Finance team. Position summary: Under the supervision of the Senior Financial Services Operations Manager, the Senior Treasury Coordinator is responsible for the administration and bookkeeping of the firm's banking and credit relationships. Specific duties and responsibilities include, but are not limited to, the following: Position responsibilities: • Administer all transactions relating to trust accounts held for clients (Financings, Settlements, etc.), • Handle all correspondence with banks, including updates of signatories for all bank accounts, • Act as Administrator at various banks handling user setup and/or modifications, • Administrator for firm credit cards, setting up users, ordering new cards and updating credit limits, • Train new cardholder on how to log onto bank portal, • Work with cardholders and banks on potential fraudulent transactions or declines, • Initiate or release outgoing wire transfers on all bank accounts, • Reconcile various bank accounts, • Month-end balancing of 3e Accounting System to general ledger, • Handle all credit applications for the Firm, • Prepare banking and financial reports, • Prepare and post journal entries relating to bank accounts and trust accounts, • Prepare daily cash position report, • Monitor daily all debit transactions and fraud alert items on the general bank account, • Monitor and sweep all brokerage accounts, • Monitor client retainer balances returning funds, when necessary, • Handle Unclaimed Property tracking and reporting, • Handle End-Day Trust checks for retainers applied, • Work closely with firm auditors, • Other duties as assigned or required. Skills and experience: Required: • After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications, • Available to work overtime, as required, • Bachelor's degree, • Previous law firm accounting experience, • Prior experience working with online business banking platforms Competencies: • Excellent follow-up, organizational and professional communications skills., • Must have excellent business writing skills., • Ability to work independently and under pressure., • Excellent prioritization and time management skills., • Ability to handle multiple tasks quickly and efficiently., • Excellent attention to detail. Cooley offers a competitive compensation and excellent benefits package and is committed to fair and equitable employment practices. EOE. The expected hourly pay range for this position with a work schedule of 40 hours per week is $39.50 - $58.00 ($82,160.00 - $120,640.00 annually). Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate. We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. In addition to elective benefit options, benefited employees receive firm-paid life insurance, AD&D, LTD, short term medical benefits as well as 20 days of Paid Time Off ("PTO") and 10 paid holidays each year. We provide generous parental leave and fertility benefits. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.

NA The Innovation & AI Senior Analyst will support the firm's Innovation & AI strategy by coordinating, executing, and scaling key innovation, legal technology initiatives across the firm. The role will focus on managing technology pilots, developing and refining practice use cases, and supporting the design and deployment of client-facing solutions that enhance service delivery and create new value for clients. The Innovation & AI Senior Analyst will: • Serve as a central point of coordination between partners, lawyers, business services teams, and external vendors to move innovation initiatives from concept through implementation., • Lead structured pilot programs, including scoping, requirements gathering, testing, feedback collection, and evaluation, to determine which tools and solutions should be scaled across the firm, within specific practice groups, or for key transaction types., • Work closely with practice groups to identify opportunities to improve efficiency, enhance matter and transaction delivery, and develop new client offerings through the use of AI, automation, data, legal technology, and transactions technology support. The roles and responsibilities of this job include: * Coordinate and manage end-to-end innovation, legal technology, and transactions technology initiatives, from initial concept through pilot and implementation. * Lead structured pilot programs, including scoping, requirements gathering, solution configuration, user testing, feedback collection, measurement of outcomes, and go/no-go recommendations for wider rollout. * Act as a central liaison between partners, lawyers, business services teams (including IT, Knowledge, BD, and Risk), and external vendors to ensure alignment, clear communication, and timely delivery of initiatives. * Develop, document, and refine practice-specific technology use cases, including articulating problem statements, desired outcomes, and measurable benefits. * Support the design, build, and deployment of client-facing tools, dashboards, and solutions that leverage AI, automation, data, and legal technology to enhance client service and differentiate the firm's offerings. * Work closely with transactional and other practice groups to identify opportunities to improve efficiency, consistency, and quality in matter and transaction delivery through process improvement and technology. * Prepare and maintain project documentation (e.g., project plans, status reports, requirements documents, testing scripts, training materials) to support effective execution and governance of initiatives. * Develop and deliver training, demos, and guidance materials to lawyers and business services teams to drive adoption and effective use of new tools and solutions. * Monitor, measure, and report on the performance and impact of deployed tools and initiatives, using agreed KPIs and feedback to recommend enhancements and continuous improvement. * Contribute to the ongoing refinement and execution of the firm's Innovation & AI strategic roadmap, providing insights from pilots, user feedback, and market developments. The qualifications for this role are: Education and Experience • Bachelor's degree required; a degree in business, information systems, computer science, law, or a related field preferred., • Experience in a law firm, professional services, financial services, or technology/consulting environment, with exposure to legal operations, innovation, or technology implementation., • Demonstrated experience managing or supporting technology projects or pilots, ideally involving AI, automation, data analytics, or legal/transactions technology tools. Technical and Professional Skills • Familiarity with AI and automation concepts (e.g., machine learning, NLP, generative AI) and their application to legal workflows and transaction processes., • Strong understanding of legal technology tools (e.g., document automation, contract review, due diligence, deal management, data rooms, collaboration platforms)., • Solid project coordination or project management skills, including scoping, requirements gathering, testing, and stakeholder communication., • Proficiency with standard business tools (e.g., Excel, PowerPoint) and comfort working with data, dashboards, or basic analytics. Core Competencies • Proven ability to work effectively with partners, lawyers, and business services teams, including the ability to translate between legal/user needs and technical requirements., • Strong analytical and problem-solving skills, with the ability to break down complex processes, identify inefficiencies, and propose practical technology-enabled solutions., • Excellent written and verbal communication skills, including the ability to prepare clear documentation, presentations, and training materials., • High level of organization and attention to detail, with the ability to manage multiple matters, pilots, and stakeholders in parallel., • Collaborative, client-service mindset, with a focus on driving adoption, measurable value, and continuous improvement., • Curiosity and adaptability, with an interest in staying current on emerging AI, legaltech, and transactions technology trends and best practices. Compensation Range: $133,600 - $183,700 This role reports to Senior Manager - Innovation and AI Equal Opportunities White & Case is an Equal Employment Opportunity (EEO) employer and is committed to creating a fair workplace. It is our Firm's policy to recruit, employ, train, compensate and promote without regard to race, color, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable law. Applicants who are interested in applying for a position and require an accommodation during the process should contact . Benefits at White & Case White & Case LLP offers a comprehensive suite of benefit programs to all eligible employees, including medical, dental, and vision insurance, life and disability coverage, 401(k) retirement savings, vacation time, and leave programs (including parental leave). Exempt roles are also performance bonus eligible. The Firm may modify and amend any job description at any time in its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment. The above is only a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties. New York Pay Range: -. Salary range in other markets will vary. Note to Recruitment Agencies Our internal Recruitment team manages all aspects of lateral hiring. All agencies must have signed terms of business-specific to the relevant office-before submitting any candidates. CVs or applications sent directly to White & Case partners or employees will also not be considered formal introductions. If you have questions, please contact the relevant Recruitment team. We work with our preferred suppliers when engaging agencies.

Senior Clinical Project Manager - Oncology/Hematology (Phase III) Required (Remote - US/Canada) Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives. Discover what our 29,000 employees, across 110 countries already know: WORK HERE MATTERS EVERYWHERE Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program., • We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people., • We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong. Job Responsibilities Are you a seasoned CRO project leader passionate about advancing oncology and hematology research? Do you thrive in a fast-paced, collaborative environment where your leadership directly impacts patient outcomes? Join our team as a Senior Project Manager and take ownership of complex Phase III trials, driving projects from proposal through delivery and shaping the future of cancer care. As a Senior Project Manager, you will take a lead role in advancing Phase III Oncology and Hematology clinical trials, managing complex, global initiatives. You'll lead and inspire cross-functional teams, mentor emerging project managers, and act as the primary strategic partner for our clients, ensuring every milestone is delivered on time, on budget, and with exceptional quality. This role offers the opportunity to drive high-impact research that directly contributes to innovative cancer therapies and improved patient outcomes worldwide. Project Leadership & Delivery * Drive the operational and financial success of Phase III clinical trials. * Lead cross-functional teams across Clinical Operations, Regulatory Affairs, Data Management, Biostatistics, Medical Affairs, Pharmacovigilance, and QA. * Act as the primary liaison with clients, ensuring smooth project launch, conduct, and closeout. * Oversee project deliverables, timelines, and budgets while proactively identifying and mitigating risks. * Mentor junior project managers and project support staff, fostering collaboration and professional growth. Financial & Operational Accountability * Own project budgets, forecasts, and financial performance. * Ensure alignment and accountability across all vendors and study partners. * Implement contingency plans and risk mitigation strategies to keep projects on track. Reporting & Communication * Maintain and evaluate project progress using advanced tracking tools. * Prepare and present project materials for internal and external stakeholders. * Support inspection readiness and Trial Master File compliance. Business Development * Participate in bid defense meetings as the potential project lead. * Build strong client relationships to generate new opportunities. * Stay up-to-date on oncology/hematology trends and the evolving drug development landscape. Management & Mentorship * Train and mentor new project managers and clinical staff. * Facilitate team communication, collaboration, and professional development. * Experienced Global Project Leader (NA, LATAM, EMEA, and APAC) with strong Phase III CRO project management experience and a proven track record of delivering clinical trials successfully. * Oncology and Hematology expertise, with direct experience leading complex Phase III trials. * Cross-functional team leadership, overseeing such teams as Clinical Operations, Regulatory Affairs, Data Management, Biostatistics, Medical Affairs, Pharmacovigilance, and Quality Assurance. * Financially savvy, skilled in managing multi-million-dollar budgets, including creation, forecasting, and negotiation of out-of-scope work. * Vendor management expertise, ensuring alignment, quality, and accountability across all study partners. * Deep regulatory knowledge, with expertise in GCP/ICH guidelines and other applicable regulatory requirements. * Educational foundation: Bachelor's degree in Life Sciences, Medicine, Pharmacy, Nursing, or a related field. * Tech-forward, comfortable leveraging digital tools and emerging technologies to optimize project delivery. * Strategic, results-driven leader with exceptional communication skills, able to navigate complex, dynamic environments while inspiring teams to achieve excellence. * Join a highly collaborative, innovative, and performance-driven team. * Opportunities to mentor and be mentored, helping you grow professionally while developing others. * Work on impactful global oncology and hematology trials, shaping the future of patient care. * Thrive in an environment where innovation, growth, and professional development are actively encouraged. If you are ready to lead high-impact Phase III oncology and hematology clinical trials, drive innovation, and make a real difference in patient outcomes, we want to hear from you! At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements. Salary Range: The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Job Description Job Title: US Visual Merchandising Manager Reports To: Head of Retail – US Department: US Retail / Visual Merchandising Location: US Office – New York Travel Required: Across US store locations, as well as occasional travel to London, UK Role Summary: At Charles Tyrwhitt our purpose is to “Make it easy for men to dress well”. The primary purpose of the US VM Manager is to ensure comprehensive planning, collaboration and vision in the creation of VM plans for US stores. Together with store leaders, ensuring exceptional execution by store teams of directives and visual standards in the US. Working closely with the Global VM team to balance global proposition with local market needs. Key Responsibilities: • Partner with UK VM and Marketing Team, as well as Head of US Retail to achieve strategic goals and develop clear vision for US VM, • Develop the plan for US VM ensuring to take initiative and lead on development of seasonal strategy with a plan for execution of key activities, • Partner with Head of US Retail in training/developing store teams on visual merchandising, while maintaining strong relationships with Store Managers, • Develop strong relationships with key Head Office departments based in the UK such as Merchandising and Marketing to ensure accurate cross functional working and effective US VM strategy and execution., • Maintain US VM budget with support from US Head of Retail and UK Finance team, aiming to control costs in line with planned spend, communicating concerns, • Lead US vendor relationships, as well as work with UK vendors, • Through partnership with the UK VM and Property teams, lead all VM aspects of new store openings and store re-fit operations in the US., • Use weekly meetings (US & UK) with key stakeholders to identify commercial opportunities and trials for the business, • Maintain continual analysis of competitor activity to remain one step ahead, • Influence and understand the Global visual proposition and reflect this in a US proposition which also balances US and local market needs. Create relevant directives in line with brand guidance, and ensure the offer in all stores is consistently and commercially displayed, • Manage and lead the styling process and function to ensure all desired looks appropriately represent the brand across multi-channels, • Manage and elevate store standards through product placement, window installations, styling and team development, in-line with the brand vision, • Own mannequin styling, logistics and execution in all locations, • Strong experience working in a similar VM role, • Demonstrated success in planning, executing and evaluating concepts and season launches, • Proven ability to develop excellent working relationships, • Knowledge of developing directives in keeping with seasonal direction and brand, • Excellent written and oral communication and presentation skills, • Training, developing and coaching teams, • Ability to influence and voice ideas/feedback to partners in a different country – being the voice of US VM Behavioral Competencies • Self-motivated and a self-starter, • Strategic; maintaining a vision, but with ability to be reactive, • Confident decision maker and commanding presence, • Keen leader with a positive communication style, • Self-awareness of own growth and opportunities to improve, as well as skills and strengths, • Adaptable, flexible, resilient, open-minded, • Demonstrate the core values of Charles Tyrwhitt: Be the Boss, Be the Best, Be the Customer, • Strong communicator Technical Skills • Experience with various VM and Design applications and platforms, • Knowledge of Microsoft Excel What you can expect from us CT is a privately-owned business, so we're not a big corporate-style place to work. Our senior leaders are transparent and approachable, and we welcome ideas to make this a great place to work. We value our people whilst being product and customer obsessed. • Quarterly bonus based on team sales performance, • Uniform allowance from day one - from top to toe in Charles Tyrwhitt!, • 401K with a 5% company match, • Vision/dental/medical insurances for self and family with company contribution, • PTO (combining Sick and Vacation) plus 10 Paid Holidays, • Complimentary life and disability insurance, • PayActiv partnership: get wages already earned before payday!, • Flexible Spending Account, • Employee Assistance Program- Free Therapy! Who we are Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt. That was over 3 decades ago and whilst Charles Tyrwhitt (it rhymes with spirit by the way) is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to “make it easy for men to dress well”. We take care of the entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it. Charles Tyrwhitt’s spiritual home and flagship store is located on London’s Jermyn Street, in the United Kingdom where our presence is well know. We also have a strong online presence in the US, with retail stores in 7 states and a New York head office. We also operate across Europe and Australia! Pretty impressive, eh? And as of 2022, we're proud to be recognized as a carbon-neutral retailer as we continue our journey to be a sustainable business. Learn more about us at ‘I am Proud and Free to be me!’ Tyrwhitteers (our people) are a diverse, passionate and entrepreneurial group. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE-liefs which are; “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”. We want colleagues to love working for CT and for it to feel like a place where they can be, and want to be, themselves.

Job Description Hi, we're Oscar. We're hiring a Manager, Tech Strategy & Operations to join our Tech Strategy & Operations team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: The Manager, Strategy & Operations serves as a critical driver of the technology organization's culture and operational rhythm. This role is responsible for the hands-on execution of departmental processes, ensuring the "pulse of the team" remains healthy while providing essential support to the technology leadership team. By bridging the gap between high-level business strategy and disciplined execution, the Manager ensures the technology team stays synchronized and efficient. You will report into the Head of Tech Strategy & Operations. Work Location: This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid Pay Transparency: The base pay for this role is: $123,372.00 - $161,925.75 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses. Responsibilities: • Process Execution & Operational Support: Serve as the "arms and legs" for department leaders to ensure the seamless execution of the technology operating model and management processes., • Operating Rhythm & Management: Facilitate the technology leadership management process and departmental operating rhythm to ensure consistent progress tracking., • Team Engagement & Community Building: Take the "pulse of the team" and lead community-building initiatives to maximize the value of the organization's human capital., • Onboarding & Talent Enablement: Own and execute the onboarding process for new team members to ensure the right people are assigned and integrated into the tech organization effectively., • Strategic Coordination: Support Strategy & Operations coordination across the tech leadership team (SVP Product & Data, SVP Engineering & Infrastructure, and Head of Tech)., • Experience: 4+ years of relevant experience specifically in strategy, operations, or project management., • Execution Expertise: Proven success in the execution of complex internal processes and operational workflows., • Communication: Strong communication skills, verbal and written, as demonstrated by experience in initiatives requiring coordination between multiple stakeholders., • Adaptability: Demonstrated ability to support senior leadership in a fast-paced technology environment., • Technology Background: Experience working within a technology organization or managing technical implementations., • Tooling Knowledge: Understanding of ticketing systems (such as Jira) and project management software administration., • Industry Knowledge: Experience in supporting a Health Insurance company. This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team () to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy.

Job Description About the Role As a Trailborn General Manager / Managing Director, you are the driving force behind the overall success of the property. With a focus on elevating guest service, building and supporting a strong and engaged team, and the financial and operational performance of the property. You will directly oversee all departments, including but not limited to: Rooms, food & beverage, facilities, and administrative functions. Essential Functions Guest Experience • Champion a service-first culture that ensures every guest has a meaningful and memorable experience., • Resolve complex guest issues and complaints with professionalism, urgency, and empathy., • Foster a proactive hospitality culture by staying present and visible during key operating hours., • Lead the execution of daily operations, ensuring adherence to Trailborn brand standards., • Oversee the development/management of operating budgets, labor controls, and department expenses., • Monitor and maintain quality standards in cleanliness, safety, food and beverage, and guest amenities., • Build, lead, and inspire a high-performing team aligned with Trailborn’s Values., • Set performance goals, conduct evaluations, and ensure ongoing training and development., • Act as the primary liaison between the property and corporate leadership., • Participate in business reviews, revenue strategy sessions, and property performance reporting., • Drive local partnerships and community engagement opportunities aligned with the Trailborn brand. Qualifications • 5+ years of progressive hotel leadership experience, including experience as a General Manager or senior leader at a full-service or lifestyle hotel., • Prior experience working within a big brand and/or a Marriott-managed/franchised property is strongly preferred., • Proven ability to lead large, diverse teams and manage complex operations., • Financial acumen with experience in budgeting, forecasting, and P&L accountability., • Strong problem-solving skills and a proactive, solution-oriented mindset., • Excellent interpersonal, communication, and organizational skills.

Job Description Senior Helpers is seeking a dynamic leader to run our Northern Queens location. The Operations Manager is responsible for the revenue growth, planning, directing, overseeing and control of the day to day and long-term activities of the region. This leader’s essential objective is to drive strategy and scale growth while maintaining exceptional quality of care. A key role of this position will be to create an environment and culture that provides strong vision, direction, and support to teams that will impact the growth and ensure success for all. The ideal candidate will possess an entrepreneurial spirit and have a breadth of hands-on experience in operations, business, and sales development in home care or a closely related care industry. He or she will have proven experience of shaping a culture and inspiring excellent results from their team. Our employees enjoy positive workplace culture and camaraderie, while recognizing that the work they do makes a difference for our clients and their families. At Senior Helpers of Northern Queens, we believe our employees are our greatest asset. Essential Job Duties: • Manage the day-to-day operations, provide daily support and leadership to care and office teams., • Strategize, organize, and direct business operations to achieve goals, directives, and vision. and mission of the company., • Oversee budget and P&L of the region, allocate necessary resources., • Formulate strategies for both new and existing partnerships, joint ventures and/or alliances., • Negotiate and influence to ensure revenue growth., • Participate in the development and implementation of specific strategies that will ensure high-quality client care and effective utilization of resources, for growth and financial viability., • Ensure optimal client satisfaction and experience., • Ensure staffing and recruitment initiatives meet and support business needs., • Oversee, training, and development of care and office team., • Adhere to federal, state, and local compliance practices., • Adhere to processes and practices around company administration and policy., • Oversee accurate time keeping and records; collaborate with Payroll., • Maintain awareness of competitive landscape. Identify opportunities for market and client expansion, and new business development., • Perform other tasks as assigned or needed. Qualifications: • Bachelor's Degree or equivalent combination of 3+ years of relevant work experience is preferred., • Minimum 2 years of operations and employee management experience is required., • Ideal candidate has an active HHA/PCA license in the state of NY., • Bilingual (English/Spanish) is preferred., • Senior care experience is strongly preferred., • Demonstrable sales, sales development, and sales management experience, • Possess a strong business acumen., • Must have excellent organizational skills, attention to detail, and the ability to prioritize in a changing environment., • Proactive, ability to take initiative and to foresee potential issues and provide multiple resolutions., • Strong collaboration skills with both subordinate team and corporate partners, • Proficiency in Microsoft Word, Excel, Internet, and Outlook required., • Ability to learn software programs quickly., • Strong leadership skills., • Good with customer service - this is a client-facing role. Company Benefits : • Employee opt in options for:, • Health Insurance, • Dental Insurance, • Vision Insurance, • Short team & Long-term Disability, • Paid Time Off, • Life Insurance, • Pay On Demand, • Various Discount Programs About Senior Helpers: We are an independently owned and operated franchisee of SH Franchising, LLC dba Senior Helpers®. Senior Helpers® has been the nation's premier franchisor of in-home senior care franchisees since 2005, with locations across the country. Our services range from specialized care for those with chronic diseases to companion services for seniors looking for assistance with daily activities. Our mission is to provide compassionate care and improve the quality of life for our clients, their families, and our employees. We are proud to be an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws

Job Description Maiden Home is growing a team of forward-thinking individuals who possess unique strengths and perspectives, an innate ability to inspire their colleagues, and an eagerness to reimagine the world of luxury furnishings. As our Senior Manager of Retail Operations, you will be responsible for customer service excellence through a combination of strategic performance analysis and robust operational management. This individual will report to the SVP of Retail & Sales and oversee retail network-wide daily operations, including maintenance, inventory control, and projects, while simultaneously acting as a key partner in building a data-driven performance culture.. This is a unique opportunity to join a brand that is primed for its next stage of growth–with a proven competitive advantage in its ability to attract, motivate and retain top talent across a range of disciplines. At Maiden Home, you’ll find a workspace that encourages innovation, creative expression, and teamwork, and your experience will be shaped by your performance, contributions, and drive. This role is located at our New York headquarters, located in the TriBeCa design district. Responsibilities • Develop, implement, and maintain comprehensive boutique operating policies and procedure manuals, partnering with cross function channels within the corporate office., • Manage and actively participate in store openings, relocations, and maintenance, including scheduling and action strategies., • Ensure effective communication of company directives, policies, and procedures as they pertain to in-store boutique operations., • In partnership with the SVP of Retail and Sales, develop and manage client service excellence programs for boutiques., • Establish and manage relationships with internal and external vendors and service providers., • Acts as the primary point of contact for boutique Managers and Home office support personnel., • In partnership with the SVP of Retail and Sales: Develop and Conduct intermittent FS Boutique Internal Control Audits program and FS Boutique Excellence visits., • BA or BS degree, • Minimum of 8+ years of progressive experience in retail field, operations, and/or retail performance, preferably within the luxury industry., • 1-2 years of inventory management and/or store management experience., • Comfortable with data, including the ability to find the right data from reporting tools, visualize data, and interpret it into data-driven action plans., • Commitment to exemplifying the highest integrity and professional business standards., • Creative and proactive approach to problem-solving and improving tools., • The ability to work effectively as part of a team, but also independently., • Excellent written and verbal communication skills., • Superb organizational skills with particular attention to detail and the ability to handle multiple projects on time-sensitive schedules., • Ability to interface with all levels of management and associates in a manner that promotes learning and mutual respect. Maiden Home is an authority in the world of luxury home furnishings. The brand designs original pieces at its New York studio, sources exquisite materials from trusted partners around the world, and works directly with distinguished artisans to bring them to life—then, it delivers them with prices and lead times that are unheard of in the furniture industry. Maiden Home’s unwavering commitment to exceptional design and quality is praised by leading interior designers and publications including Architectural Digest and Elle Decor, and it has brought the brand consistent year over year growth. Maiden Home is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive culture. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. Estimated Salary Range: $115,000 - $140,000 Powered by JazzHR qn1CDJTTYz

Job DescriptionAbout CookUnity: Food has lost its soul to modern convenience. And with it, it has lost the power to nourish, inspire, and connect us. So in 2018, CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today, CookUnity delivers 50 million meals a year from the industry's best chefs to homes all over the country. Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul. Unwilling to stop there, CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission: empower Chefs to nourish the world. If that mission has you hungry in more ways than one, you've found the right job posting. About the Team: Delivering more than 3M meals per month and growing 3x YoY, CookUnity is also helping improve the livelihood of working chefs, tripling their income and enabling the growth of their own teams and personal brands. We believe that healthy food fuels stronger communities—and that food safety is foundational to that mission. The role: CookUnity is seeking an experienced and highly strategic Director, Food Safety & Quality Assurance to lead and scale food safety excellence across our NYC operations. This role is critical to enabling CookUnity's rapid growth and marketplace expansion by building best-in-class, data-driven food safety systems that protect our customers, strengthen brand trust, and support operational innovation at scale. CookUnity operates at the intersection of culinary innovation, direct-to-consumer distribution, and multi-site ready-to-eat production, requiring a leader who can balance speed of growth with disciplined control of core risks such as sanitation, cold chain integrity, supplier governance, and regulatory alignment across jurisdictions. This role offers the rare opportunity to build foundational programs, influence product and operational design, and embed food safety as a strategic enabler of growth as CookUnity expands its geographic footprint, SKU complexity, and marketplace ecosystem. The Director will partner cross-functionally to translate emerging risks into pragmatic controls that protect consumers, strengthen brand trust, and support the company's trajectory toward category leadership and potential public market readiness. As the site Food Safety leader, this role owns the end-to-end food safety strategy and execution for one of CookUnity's most complex markets. Reporting into the VP, Food Safety & Quality Assurance, this leader will act as a key thought partner across Operations, Culinary, Supply Chain, and Regulatory teams—ensuring food safety is deeply embedded into how we design, build, and scale our production systems. The ideal candidate operates at both a strategic and systems level, while remaining close enough to execution to drive impact on the ground. They bring strong leadership presence, the ability to influence at all levels, and a track record of building scalable programs in high-growth environments. Responsibilities: • Own and drive the end-to-end food safety strategy for NYC operations, aligning with company-wide growth, marketplace expansion, and operational excellence goals, • Serve as the executive food safety leader on-site, accountable for regulatory compliance, audit performance, and overall food safety outcomes, • Lead all regulatory interactions, including FDA/USDA/local agencies, third-party audits, and certifications; ensure best-in-class inspection readiness and execution, • Design, implement, and continuously evolve scalable food safety systems across high-volume, ready-to-eat production environments, • Establish and monitor key food safety KPIs and risk indicators, leveraging data to proactively identify trends, mitigate risks, and drive continuous improvement, • Oversee and optimize preventive controls and critical programs, including HACCP, environmental monitoring, sanitation, allergen management, cold chain, and process controls, • Partner cross-functionally with Operations, Culinary, and Supply Chain leaders to embed food safety into production design, capacity planning, and new product launches, • Lead complex food safety investigations, root cause analysis, and CAPA programs; ensure systemic fixes and organizational learning, • Build, develop, and scale a high-performing food safety organization, including hiring, coaching, and developing future leaders, • Drive a culture of food safety ownership and accountability across all levels of the operation, from frontline teams to senior leadership, • Translate evolving regulatory requirements into clear, scalable, and practical operational standards, • Act as a strategic advisor to senior leadership, influencing decisions that balance speed, quality, and complianceQualifications:, • Bachelor's degree in Food Science, Engineering, Microbiology, Food Safety, or a related discipline; advanced degree or equivalent experience preferred, • HACCP, PCQI, and/or Certified Food Safety Manager credentials required, • 10+ years of progressive experience in food safety, quality, or regulatory leadership within ready-to-eat, fresh, or high-compliance food production environments, • Proven track record of owning and scaling food safety programs at a site or multi-site level in complex, high-growth operations, • Deep expertise in FDA, USDA, and local regulatory frameworks, preventive controls, and risk-based food safety systems, • Demonstrated ability to lead through influence at a senior level, driving alignment across cross-functional stakeholders, • Strong experience building and developing high-performing teams and leaders, • Highly analytical, with experience leveraging KPIs, risk metrics and AI tools to inform decision-making, • Exceptional communication and executive presence, with the ability to translate technical concepts into business impact We hope this provides valuable insight into our culture and product vision. If this excites you, we'd love to connect! Benefits 🩺 Health Insurance coverage 🌅 401k Plan 📈 We grow, you grow: Stock Options Plan granted on Day 1 🌟 Eligible for a bi-annual performance bonus ⛱ Unlimited PTO 🗓️ 5-year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical 🐣 Paid Family Leave 🕯 Compassionate Leave: 3–5 days each time the need arises 🥘 Monthly CookUnity credits to enjoy our meals 🧘🏽️‍♀️ Wellness perks: nutritional coach access and fitness subsidies 👩🏾️‍🏫 Personalized Spanish coach 🌟 Opportunity to join a company that's redefining how we eat and how chefs work Compensation • All final pay rates will be determined by the candidate's experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. CookUnity is an Equal Opportunity Employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability. Compensation All final pay rates will be determined by candidates experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.Pay Range for this position$150,000—$175,000 USD If you're interested in this role, please submit your application, and if we think you might be a fit, we'll get in touch with you. Thank you for your time! CookUnity is an Equal Opportunity Employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability. A quick note for all candidates We've recently seen an increase in recruitment scams across the industry, and we want to make sure you (and your data) stay safe while applying to CookUnity. We also want you to know that we take this seriously — sometimes, as part of our process, we may ask for a brief "proof of humanity" to confirm that we're connecting with a real person, not an impersonator. Here are a few tips to help you protect yourself and know what to expect from us: • Apply only through our official channels. All open roles are listed on our official careers page: careers.cookunity.com, • Our recruiters are real people — and easy to verify. You can always find them on LinkedIn with verified profiles. If you're unsure, feel free to reach out to us on our official LinkedIn Company Page., • We only communicate through official CookUnity channels. That means emails ending in @cookunity.com and interviews held through official company platforms (Google Meet or Zoom) — never WhatsApp, Telegram, or SMS.

Job Description On-site to Hybrid, $80,000 - $115,000 A to Z Media, founded in 1994, is a family-owned company specializing in CD, DVD, and vinyl manufacturing services. For over 30 years, we have been committed to delivering exceptional customer service, high-quality products, and competitive pricing for our global clientele. We work closely with clients to provide bespoke manufacturing solutions, including special printing, packaging, production, and logistical support. Our clients range from indie labels and branding agencies to distributors and Fortune 500 companies. At A to Z Media, we pride ourselves on being a true partner in bringing creative visions to life. The Role A to Z Media is looking for a Merch Product Development Manager focusing on Promotional Merchandise & Apparel. The Merchandise Manager will lead the merchandise department and is responsible for creating, managing, and optimizing merchandise options and programs for a roster of clients. This role combines strategic oversight with hands-on team leadership to drive revenue, ensure timely execution, and maintain brand alignment across all merchandise touchpoints—from design to delivery. The ideal candidate brings a deep understanding of music culture and operations, with strong leadership capabilities to manage a high-performing, creative, and logistics-driven team. We are looking for someone who is self-motivated, takes proactive steps to move projects forward and is collaborative in nature. The candidate must have a ‘can do’ attitude with an inherent ability to hustle and desire to grow and strengthen the department. What You’ll Do • Work within and grow a high-performing merch team, • Oversee product development, vendor sourcing, and fulfillment for clients including their tours, e-commerce, and pop-ups, • Collaborate with artists, managers, and creatives on product vision, • Own department KPIs—sales, margins, etc., • Manage vendor relationships and production timelines, • Work cross-functionally with internal and external teams, • Lead merchandise strategy and execution for the department, which can include product for tour merch, online stores, and exclusive releases, • Collaborate with our sales team, clients, artists, managers, designers, and licensing teams to create compelling and authentic merchandise collections, • Oversee product development, from concept and design approvals to sourcing and production timelines, • Develop pricing strategies and promotional plans to maximize sales and profit margins, • SOP creation and development for all product lines, • Build and maintain strong vendor relationships. Negotiate with vendors and manufacturers on cost, quality, and delivery terms, • Analyze customer feedback and sales data to identify opportunities for improvement, • Coordinate internally with our Social Media Department to support promotions, product launches, and seasonal campaigns. Lead, coach, and develop a team. Department & Team Management • Manage day-to-day operations of the merchandise department, including buying, production, logistics, and creative development, • Assist in developing a team that may include Sourcing, Production, Art, Logistics, • Work in setting department goals, monitor KPIs (sales, margin), and ensure alignment with overall company and client objectives, • Foster a collaborative and deadline-driven environment with a balance of creativity and operational discipline, • Oversee hiring, performance reviews, and professional development plans within the department Merchandise Strategy & Execution • In tandem with Sales and Clients, develop and execute merchandising strategies for tours, online stores, pop-ups, and retail partners as requested, • Collaborate with clients including artists, managers, and creative teams to translate brand vision into marketable product lines, • Oversee product lifecycle starting with concepting, design approval, sourcing, production, and delivery, • Ensure the merch team adheres to timelines for tour launches, drops, and retail campaigns, • Manage relationships with external vendors, printers, and fulfillment partners, • Serve as a key liaison between merch and other internal departments including accounting and logistics departments., • Provide strategic input for tour routing, pop-up locations, and artist campaigns based on merchandising potential, • Develop relationships with potential new clients and vendors Day to Day Task Management • Record actions in our custom database – milestones, notes and shipping must be 100% updated/accurate at all times, • Work closely with all stakeholders to confirm orders are 100% correct and reflective of client expectations. This may include sourcing support on various projects., • Confirm timelines with clients at inception of each project to ensure all are on the same page as to expectations and delivery requirements, • Lead all communication with our global vendor network to secure proofs, samples, timelines and shipping methods, • Issue purchase orders to all vendors while ensuring every PO is 100% accurate, • Confirm receipt of POs and check vendor schedules and portals for completion dates, • Work with internal art department trafficking jobs through design and proofing stage and liaising with clients to confirm all art is correct, approved, and uploaded, • Traffic all pieces through print, manufacture and into final delivery points. Confirm projects are hitting timeline targets throughout the production process., • Communicate (phone, email, Zoom, Slack) on a regular basis with clients as to the status of the job, being proactive as opposed to reactive, • Consider client perspective as jobs progress through to completion, • Monitor all samples for quality issues. Alert all teams involved when issues arise and/or send samples to clients as required, • Maintain an accurate production schedule and generate weekly status reports, • Oversee the creation of internal pitch decks, showcasing new products we’ve produced each month, • Proactively review tracking, shipping notices, and pack slips to ensure product is shipping and received, • Immediately respond to client claims and follow procedures to correct any issues that arise in the production and delivery process, • Once the order is complete, create and issue invoice(s) to the client and ensure that all billable parts are included. Liaise with in-house sales personnel as and when necessary, • Facilitate VAT billing as well as domestic sales tax when invoicing clients, • Liaise with warehouse to coordinate shipments, picks ups, inventory and reworks as required, • Other tasks and duties as requested or assigned Qualifications • 5 years of relevant senior level experience in negotiations, vendor management, pricing, promotion, and merchandise brand management with a proven track record of delivering results, • Relevant experience working in an apparel, fashion, or merch business, • Experience driving internal cross-team collaboration, • Experience working with creative directors, and manufacturers, to create new products, • High threshold for working in an ambiguous, fast paced environment – figuring it out and adapting as you go, • Comfortable with ''hands-on'' management of tasks, and proven ability to manage multiple, competing priorities simultaneously, • Exceptional communication skills - speaking, writing, presenting and negotiating – across both business and creative audience Skill Set • Proactive problem solving, • Strategic thinking and adaptability, • Leadership and team development, • Customer and market focus, • Attention to detail and follow-through, • Passion for music and artist branding, • Creative eye for product and design, • Strong analytical and organizational skills, • Relationship-building and communication oMzAvZUs1o

Job Description Together with our community, the Marlene Meyerson JCC Manhattan (MMJCCM) creates opportunities for people to connect, grow, and learn within an ever-changing Jewish landscape. The MMJCCM imagines Jewish life that is diverse and engages meaningfully with its values, culture, and ideas in everyday lives. The MMJCCM is looking for a dynamic and experienced Lead Fitness Desk Manager to oversee evening operations at our Health Club. This leadership role is responsible for ensuring exceptional member service, smooth facility operations, and strong team coordination during evening hours. The ideal candidate is a confident decision-maker who thrives in a fast-paced environment, leads with professionalism, and is passionate about delivering an outstanding fitness experience. The Lead Fitness Desk Manager serves as the senior fitness desk staff member on evening shifts and acts in a supervisory capacity over other MODs and all desk staff. We rely on this role to provide operational leadership when department managers are offsite, exercising sound judgment in member service situations, staffing coverage, and facility operations. This is an evening position. The projected schedule for this role is Monday-Thursday, 2:00pm-10:00pm and Sunday 1:00pm-9:00pm. Candidates must be able to work these hours to be considered. Please note this schedule can change at any time at the discretion of the MMJCCM. KEY RESPONSIBILITIES • Provide supervisory leadership for evening operations, guiding Fitness Desk Managers and desk staff and stepping in on behalf of management when needed., • Address escalated member concerns or incidents, including de-escalation and service recovery, and ensure appropriate documentation and management follow-up., • Oversee evening facility operations, including equipment status, supply readiness, and overall floor supervision., • Coordinate equipment management and reporting in collaboration with the AM Lead Fitness Desk Manager, Fitness Supervisor/FitDesk Director, and COO., • Coordinate around 3rd floor gym rental scheduling, contracts and online updates with AM Lead Fitness Desk Manager., • Monitor evening programming in the 3rd floor gymnasium and ensure smooth operations across all fitness floors., • High school diploma or equivalent required., • 2–3 years of managerial experience, • 1–2 years of gym equipment experience, • Experience in a gym, boutique fitness center, or health and wellness environment is preferred., • Current CPR certification is required., • Proficiency in Microsoft Word and Excel is expected, along with a willingness to learn additional systems as needed;, • Mindbody experience is a plus., • Strong interpersonal, communication, and member service skills, • Supportive, mission-driven work environment, • Opportunities for professional development and mentorship, • Access to all the JCC's cultural, learning, arts, and film programs, • Investment in professional development and leadership skills, • Free fitness membership for the pool and health club COMPENSATION • This position offers an annual salary of $55,000-$60,000, commensurate with experience. The Marlene Meyerson JCC Manhattan is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, sex, marital status and civil partnership/union status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age, disability, military or veteran status, genetic predisposition or carrier status, or any other characteristic as established and protected by applicable federal, state or local law.

Job Description MetTel is a global communications solutions provider with the most complete suite of fully managed services that focus on secure connectivity, and network and mobility services. We simplify communications and networking for business and government agencies. Our customers include many of the Fortune 500, and Gartner recognizes us as an industry leader. We have the broadest portfolio of technology and integrated partnerships, as well as our private network, which we use to create tailored solutions design, deployment, and ongoing management, driving cost savings, efficiency, innovation, and the ability to focus on core objectives. We believe that each team member is a key to the success and sustainability of the group. In order to achieve this, we offer an environment where all professionals can grow and develop their skills and competencies, collaborate with diverse professionals, share knowledge and enjoy a rewarding career. We are seeking an accomplished Executive Director of IT Operations to provide senior operational leadership and hands-on technical expertise for our enterprise IT infrastructure and end-user services organization. This role reports to the VP of IT & Security and manages both the Director of Infrastructure Operations and ServiceDesk/Desktop Support operations while maintaining deep technical involvement in complex implementations and serving as the subject matter expert across our technology stack. The ideal candidate combines proven leadership capabilities with advanced technical skills, providing strategic planning, operational reporting, and direct technical execution for critical infrastructure initiatives while ensuring exceptional end-user service delivery. ROLE AND RESPONSIBILITIES: Organizational Scope & Direct Oversight • Infrastructure Operations and End-User Services Leadership, • Direct management of Director of Infrastructure Operations and the manager of desktop support services., • Operational oversight of Senior Systems Administrators, Network Engineers, and technical infrastructure staff, • Strategic coordination with infrastructure teams across Linux/Windows, Virtualization platforms such as VMware, storage, networking, and cloud platforms, • Technical mentorship for infrastructure professionals and career development planning, • Oversight of infrastructure Tier 1/2/3 support operations and escalation processes, • Demonstrated understanding of ITSM ticketing platform for incident, problem, and request management. ServiceNow experience preferable., • Strategic planning for end-user experience improvement and support optimization, • Ensure all systems are patched and secured in accordance with company policy, servers, laptops, and network equipment Strategic Planning & Operational Reporting • Develop comprehensive operational plans, technology roadmaps, and capacity planning strategies for infrastructure and service delivery organizations, • Create detailed project plans, resource allocation strategies, and timeline management for major infrastructure and service delivery initiatives, • Generate executive-level reporting on infrastructure performance, service desk metrics, project status, and operational KPIs for VP leadership, • Coordinate budget planning, resource forecasting, and capital expenditure recommendations across infrastructure and end-user services, • Lead infrastructure architecture planning and technology standardization initiatives Hands-On Technical Leadership & Implementation • Personally lead complex technical implementations including major infrastructure upgrades, migrations, and architectural changes, • Serve as escalation point for critical technical issues requiring advanced expertise across multiple technology domains, • Conduct advanced troubleshooting and resolution for complex infrastructure problems spanning multiple platforms, • Design and implement enterprise-level solutions including virtualization clusters, storage architectures, and network infrastructures, • Lead proof-of-concept development and technical evaluation of new technologies and platforms, • Provide hands-on technical guidance during critical maintenance windows and emergency response situations DESIRED QUALIFICATIONS: Technology Stack Subject Matter Expertise • Enterprise Infrastructure Platforms: Expert-level knowledge of virtualization (VMware vSphere, KVM), enterprise storage (SAN/NAS), Object based storage, Cisco switches, fiber channel switches, Load Balancers, Firewalls, and overall network architecture serving as foundation for all service., • Data Centers: Primary contact for our collocation data centers day to day operations. Hands on installation of technology during expansion and refresh projects. Capacity planning, Circuit inventory, IPAM and connectivity between data centers and branch offices., • Container Platforms & Cloud-Native Architecture: Expert-level knowledge of on-premises Kubernetes platforms, container orchestration, microservices architectures, networking (CNI), storage (CSI), security contexts, RBAC, network policies, admission controllers, and multi-tenancy patterns. Experience building Kubernetes as an internal platform service for development teams., • Compliance-Driven Infrastructure: Familiarity with NIST 800-53 Rev 5 controls and NIST SP 800-190 container security guidance; practical experience implementing compliance requirements in containerized environments; familiarity with CMMC Level 2 requirements and government contract security obligations, • Operating Systems: Microsoft Windows Server current versions, Active Directory design, support and GPO's, Advanced expertise in Linux (RHEL, CentOS, Ubuntu), • DevSecOps & CI/CD Security: Experience working with the security team to help design and secure CI/CD pipelines. Working to integrate security controls including remediation of the results from the security teams container image scanning, vulnerability management, and policy-as-code enforcement, • Automation and Infrastructure-as-Code: Deep technical knowledge of Terraform, Ansible, GitOps workflows, and automation frameworks for declarative infrastructure management, • Understanding of network segmentation, VLAN's, routing , ACL's, Illumio Micro segmentation, service mesh implementations (Istio, Linkerd), mutual TLS, and identity-aware access controls for containerized environments, • Observability and Monitoring: Expert knowledge of observability platforms including Prometheus/Grafana for infrastructure metrics and AppDynamics for application performance monitoring, ability to interpret metrics, define dashboard requirements, and collaborate with platform teams on monitoring strategies, • Endpoint Management: Knowledge of modern endpoint management solutions including SCCM, Intune, Autopilot for desktop deployment automation, • Service Delivery: Understanding of ITIL frameworks, service desk operations, and end-user support best practices, • Emerging Technologies: Technical evaluation and implementation of new platforms and architectural patterns in compliance-constrained environments, • Cloud Technologies: We are an on-premise environment, however, experience with AWS, Azure, Google Cloud platforms primarily for architectural reference and hybrid patterns, • Networking: Advanced knowledge of enterprise networking, software-defined networking, service mesh architectures (Istio, Linkerd), and zero-trust network design for containerized workloads, • Database Systems: Experience supporting database teams using enterprise database platforms (SQL Server, PostgreSQL, MySQL) including containerized database operations and persistent storage strategies. Backup and recovery., • ITSM Platforms: Deep experience with ticketing platform capabilities including incident management, problem management, change management, and service catalog workflows; ability to define operational requirements and request platform enhancements and KPI's Education & Professional Experience • Bachelor's degree in Engineering, Computer Science, Information Technology, or related technical field, • 12+ years of progressive experience in enterprise infrastructure management and technical leadership, • 5+ years of senior management experience., • Proven track record leading large-scale infrastructure transformation and modernization projects, • Proven ability to lead technical teams while maintaining hands-on technical involvement, • Strong project management capabilities with PMP certification or equivalent experience, • Excellent communication skills for both technical teams and executive leadership, • Experience with vendor management, contract negotiation, and strategic technology partnerships, • Virtualization: VMware VCP-DCV, VCAP-DCA, or equivalent advanced certifications, • Cloud Platforms: AWS Solutions Architect Professional, Azure Solutions Architect Expert, or Google Cloud Professional (for architectural reference), • Project Management: PMP, Prince2, or equivalent project management certifications a plus, • ITIL: ITIL Expert or equivalent service management certifications a plus *The salary range reflected is a good faith estimate of base pay for the primary location of the position. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay for this position is up to $200,000.00 annually. Pay varies by work location and may also depend on job -related knowledge, skills, experience and abilities of the successful candidate. Your recruiter can share more about the specific salary range for the job location during the hiring process. To learn more about our company and other opportunities visit us at Keywords: IT Infrastructure, IT Operations, New York Jobs, IT Jobs, Indeed, LinkedIn, Google, Lever, #ITInfrastructure, #ITOperations, #NewYorkJobs, #ITJobs, #Indeed, #LinkedIn, #Google, #Lever, #Ladders, Information Technology Operations, IT Management, Information Technology Infrastructure, Global IT Program Manager, Global IT Operations MetTel is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. To learn more about our company visit us at

Job Description COMPENSATION $70,000 - $90,000 + Bonus THE GOOD STUFF • Medical, Dental, and Vision insurance within 60 days (or next open enrollment)., • 401(k) eligibility after one year of service (for individuals 21+). The Senior Operations Manager oversees all aspects of daily operations across Pick & Cheese, The Bodega, and Bodega Bar, ensuring each concept delivers exceptional guest experiences and meets operational, financial, and service standards. This role blends strategic leadership with hands-on leadership — driving excellence through people, systems, and execution. The ideal candidate is an organized, hospitality-focused leader with strong business acumen, a deep understanding of multi-outlet operations, and a passion for culinary and beverage programs. This role includes one week of onboarding and training in London, with housing and transportation provided. WHAT YOU’LL DO Operational Leadership • Oversee daily operations for Pick & Cheese, The Bodega, and Bodega Bar., • Lead outlet teams to maintain consistency, efficiency, and excellence in service and product delivery., • Partner with kitchen and front-of-house managers to ensure smooth daily execution and guest satisfaction., • Monitor quality, cleanliness, and brand presentation across all outlets., • Manage outlet-level budgets, cost controls, and profitability targets., • Oversee purchasing, inventory, and COGS for The Bodega and Bodega Bar., • Track sales performance, identify trends, and implement strategies to improve margins., • Lead and mentor outlet leaders, fostering accountability, growth, and collaboration., • Train team members on brand standards, hospitality practices, and operational systems., • Maintain open collaborative communication between outlets and Shaver Food Hall leadership., • Ensure each outlet reflects the distinct brand personality while maintaining the Shaver Food Hall standard of hospitality., • Engage regularly with guests to ensure satisfaction and address concerns., • Collaborate with marketing and events teams to support activations, promotions, and seasonal programming., • 5+ years of management experience in multi-outlet or hospitality group settings., • Strong leadership skills and proven ability to manage multiple teams and concepts simultaneously., • Solid understanding of food, beverages, and retail operations., • Experience with inventory systems, POS management, and budget control., • Excellent organizational, communication, and interpersonal skills., • Adaptable, hands-on, and calm under pressure., • Obtain valid Manager Serv Safe Certification APPLY TODAY! Join Shaver Food Hall and help shape one of New York’s most exciting culinary destinations. As AGM, you’ll lead three unique concepts — Pick & Cheese, The Bodega, and Bodega Bar — within a creative, fast-paced environment that values hospitality, innovation, and teamwork. Enjoy world-class training in London, career growth opportunities, and the chance to be part of a team that’s redefining food hall culture. We participate in the E-Verify program. As part of our commitment to maintaining a legal workforce, we verify the employment eligibility of all new hires through E-Verify.

Job Description StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. As a Strategy & Analytics Manager, you'll play a hybrid role at the intersection of analytics, strategy, product, operations and finance. You'll use analytics to identify high-impact efficiency opportunities and lead by influence cross-functionally to execute on these ideas. You'll be partnering closely with engineers, analysts, operations and finance leaders. If you're excited to turn data into efficiency dollars saved that can be re-invested into growth and customer retention, we'd love to hear from you. Location: Hybrid (3 days in office / 2 days remote) – New York, NY What You'll Do: • Lead the customer experience efficiency strategy: Put in place the quantitative framework to measure efficiency and identify opportunities., • Drive waste elimination: Identify high-spend/low-return areas, size opportunities, and lead cross-functional programs to remove, reduce, or reallocate spend; track benefits to the P&L., • Own the multi-hundred million customer experience cost data platform end-to-end: Define the model, build pipelines with Engineering and Analytics, and deliver accurate, near real-time views of cost, waste, and ROI., • Attribute every dollar spent on customer experience: Tie spend to policies, products, workflows and customer cohorts; reconcile with Finance to create one source of truth, available in real-time., • Turn policy into P&L: Quantify the financial impact of operational and product choices; embed cost / benefit guardrails into planning, experimentation, and business cases., • 4-8+ years of experience in strategy, analytics, business operations, consulting or finance, ideally in a tech or marketplace environment; operating comfortably across business and Finance., • Excellent analytical and technical skills: Strong SQL proficiency and a solid understanding of database architecture; you wouldn't be out of place on an Analytics Engineering team., • Track record as a highly effective operator: Demonstrated success in owning cross-functional initiatives from concept through execution., • Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale., • Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact., • Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed.

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. Stability Supportive Housing Program provides 60 units of scattered site supportive housing to chronically homeless single adults and adult families with family a member who has a serious mental illness and/or substance use disorder. The apartments are located throughout New York City. Citywide Scattered Site Housing Program: Provides 48 units of scattered site housing to chronically homeless individuals with serious and persistent mental illness (SPMI). The apartments are located throughout New York City. Both programs provide Case management services. Program staff work focusses on removing barriers to maintain housing by ensuring that all clients’ basic needs are met and that clients are connected to needed services, such as medical, mental health, substance use treatment as well as benefits and legal. The operations component focus on the housing units meeting habitability standards by working with landlords and management companies to address major repair issues and complete minor repairs, as well as identifying new units, negotiating leases, and making units ready when there is a vacancy. Clients contribute 30% of their income towards their rent. Position: Program Manager Reports To: Senior Program Director Location: 19 Winthrop Street, Brooklyn NY 11225 What The Program Manager Does: • Understand all aspects of contract requirements and communicate this understanding to staff., • Train staff in program responsibilities, processes, and procedures, and ensure that all staff meet contract requirements in their daily work., • Work with staff to set realistic weekly and monthly performance targets in accordance with contract requirements., • Coordinate and supervise all day-to-day activities of direct reporting staff., • Periodically observe direct reporting staff engaging with clients and/or supervisory staff., • Conduct weekly client progress reviews with staff., • Conduct periodic internal file review and implement Quality Assurance measures as needed to ensure quality service delivery to clients., • Conduct weekly supervision for direct reporting staff., • Communicate with peers in other CAMBA programs on issues related to client progress., • Conduct face-to-face home visits with clients to provide services., • Document all interactions with clients in the case records., • Assist in the analysis of programming and demographic data to make programmatic improvements., • Organize onsite and off-site training opportunities for professional development of staff., • Confer with the Program Manager on programmatic and operational matters., • Attend and represent the organization at staff, funder, and external agency meetings as required., • Review and sign time sheets., • Prepare performance appraisals for direct reporting staff., • Conduct initial intake or assessment of clients and/or clients’ families and periodic reassessments as needed., • Prescreen clients over the telephone for eligibility and schedule intake appointments as needed., • Plan, coordinate, and facilitate social/peer support events, including group facilitation for clients as needed., • Bachelor’s degree (B.A.) and two (2) years of supervisory experience, preferably in housing related services or,, • Licensed master’s degree in social work (LMSW) or mental health counseling (LMHC) and one (1) year of applicable experience., • Relevant experience as described above, preferably in a mid-sized (250+ employees) organization., • Familiarity counseling services, • Excellent written & verbal communication., • Bilingual in Spanish (preferred) Compensation: $80,000 annually Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR FIVdTxrYMO

Job Description Job Title: VP, Division Manager – Children’s Apparel Location: New York, NY Reports To: SVP Sales & Operations Employment Type: Full-Time About Us: We are a leading apparel supplier specializing in trend-right, quality-driven children’s apparel for North America’s top mass market retailers. With robust in-house capabilities across design, merchandising, sourcing, and production, we deliver high-volume programs that resonate with families and drive results for our retail partners. We are seeking a seasoned VP, Division Manager to lead and scale one of our key children's apparel divisions with a strong focus on merchant leadership and merchandising excellence. Position Overview: The VP, Division Manager will act as both the commercial and creative driver of the division—blending strong merchant instincts with deep operational execution. This role owns the product lifecycle from concept through delivery and is responsible for leading the merchandising vision, driving product strategy, managing cross-functional teams, and delivering business results. The ideal candidate has a proven track record in building assortments that align with mass retail needs, hitting cost and margin targets, and delivering at scale with speed and accuracy. Wholesale experience with mass, department and/or off-price retailers is a must. Key Responsibilities: Division & Merchandising Leadership • Serve as the lead merchant for the children’s division, setting merchandising strategies that align with retail partner goals and consumer demand., • Oversee the end-to-end product lifecycle, ensuring a well-balanced, commercially viable, and trend-aware assortment across categories and price tiers., • Develop and manage the product line architecture, focusing on depth, breadth, margin, and differentiation across programs., • Direct the in-house Design team in developing cohesive, brand-right collections rooted in consumer insights and competitive analysis., • Guide the team on domestic and international comp shopping trips to identify trends, color direction, and silhouette opportunities., • Partner with Sales and Design to shape assortments that reflect retail partner assortments and customer preferences., • Collaborate with Sales, Planning, and Finance on pricing, costing, and margin targets; oversee top-down and bottom-up assortment planning., • Lead merchandise line reviews and customer presentations; use data-driven insights to recommend adjustments to product strategy., • Partner with Production and Sourcing to place product into appropriate factories, track WIP, and ensure all goods are delivered on time and within budget., • Act as a key strategic liaison for mass retail accounts such as Target, Macy’s, Sam’s Club, Ross, Burlington, Fred Meyer, Academy Sports, Tractor Supply and others., • Present merchandise strategies, line plans, and performance recaps directly to buyers and senior merchant teams., • Customize assortments and go-to-market strategies for each retailer based on shopper behavior, sales history, and category insights. Qualifications: • 10+ years of experience in merchandising, product line management, or sales within the apparel industry, with a focus on children’s wear and mass market retail., • 5+ years of experience in a senior leadership role managing cross-functional teams, product lines, and account-specific strategies., • Strong merchant background with proven success in building and delivering product assortments that drive volume and margin., • Expertise in apparel sourcing, cost negotiations, and managing vendor relationships across global production hubs., • Strong financial and analytical acumen; experienced in margin planning, open-to-buy discussions, and sales forecasting., • Excellent communication and presentation skills, with experience leading line reviews with national retailers., • Experience working in a private label or licensed apparel environment., • Strong relationships with mass merchants and understanding of retail calendars, floor sets, and planogram requirements., • Familiarity with PLM systems, Excel, and ERP platforms. If you are a product-obsessed merchant with sharp financial instincts, strong leadership experience, and the ability to translate trends into scalable product strategies for major retailers, we’d love to hear from you.

Job Description Senior Helpers is seeking a dynamic leader to run our Northern Queens location. The Operations Manager is responsible for the revenue growth, planning, directing, overseeing and control of the day to day and long-term activities of the region. This leader’s essential objective is to drive strategy and scale growth while maintaining exceptional quality of care. A key role of this position will be to create an environment and culture that provides strong vision, direction, and support to teams that will impact the growth and ensure success for all. The ideal candidate will possess an entrepreneurial spirit and have a breadth of hands-on experience in operations, business, and sales development in home care or a closely related care industry. He or she will have proven experience of shaping a culture and inspiring excellent results from their team. Our employees enjoy positive workplace culture and camaraderie, while recognizing that the work they do makes a difference for our clients and their families. At Senior Helpers of Northern Queens, we believe our employees are our greatest asset. Essential Job Duties: • Manage the day-to-day operations, provide daily support and leadership to care and office teams., • Strategize, organize, and direct business operations to achieve goals, directives, and vision. and mission of the company., • Oversee budget and P&L of the region, allocate necessary resources., • Formulate strategies for both new and existing partnerships, joint ventures and/or alliances., • Negotiate and influence to ensure revenue growth., • Participate in the development and implementation of specific strategies that will ensure high-quality client care and effective utilization of resources, for growth and financial viability., • Ensure optimal client satisfaction and experience., • Ensure staffing and recruitment initiatives meet and support business needs., • Oversee, training, and development of care and office team., • Adhere to federal, state, and local compliance practices., • Adhere to processes and practices around company administration and policy., • Oversee accurate time keeping and records; collaborate with Payroll., • Maintain awareness of competitive landscape. Identify opportunities for market and client expansion, and new business development., • Perform other tasks as assigned or needed. Qualifications: • Bachelor's Degree or equivalent combination of 3+ years of relevant work experience is preferred., • Minimum 2 years of operations and employee management experience is required., • Ideal candidate has an active HHA/PCA license in the state of NY., • Bilingual (English/Spanish) is preferred., • Senior care experience is strongly preferred., • Demonstrable sales, sales development, and sales management experience, • Possess a strong business acumen., • Must have excellent organizational skills, attention to detail, and the ability to prioritize in a changing environment., • Proactive, ability to take initiative and to foresee potential issues and provide multiple resolutions., • Strong collaboration skills with both subordinate team and corporate partners, • Proficiency in Microsoft Word, Excel, Internet, and Outlook required., • Ability to learn software programs quickly., • Strong leadership skills., • Good with customer service - this is a client-facing role. Company Benefits : • Employee opt in options for:, • Health Insurance, • Dental Insurance, • Vision Insurance, • Short team & Long-term Disability, • Paid Time Off, • Life Insurance, • Pay On Demand, • Various Discount Programs About Senior Helpers: We are an independently owned and operated franchisee of SH Franchising, LLC dba Senior Helpers®. Senior Helpers® has been the nation's premier franchisor of in-home senior care franchisees since 2005, with locations across the country. Our services range from specialized care for those with chronic diseases to companion services for seniors looking for assistance with daily activities. Our mission is to provide compassionate care and improve the quality of life for our clients, their families, and our employees. We are proud to be an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws