658 Best senior operations manager Jobs in New York, NY (April 2025)

Fast Hiring Process – Join Our Team Next Week! Join ABI to Lead Compliance ABI is a fast-growing, industry-leading Chinese-American homecare agency based in Flushing. Rooted in mission, driven by community, and powered by growth, we’re proud to deliver high-quality care to thousands of New Yorkers every day. This role is focused on the most vital areas of our work: Compliance. About the Role As a Senior Compliance Coordinator, you’ll be at the heart of our operations—ensuring we uphold the highest standards while we continue to grow. You'll help us stay ahead of regulatory requirements, reduce risk, and build trust across every level of the organization. This is a high-impact opportunity to shape systems and support a meaningful mission in a fast-paced, bilingual environment. High opportunity for upwards mobility. Key Responsibilities Ensure company-wide compliance with federal, state, and local regulations Conduct internal audits and departmental reviews Implement policies and communicate updates to staff Partner with legal to investigate issues and recommend solutions Lead compliance training programs for employees Maintain and organize compliance documentation and certifications Identify risks and report findings with actionable solutions Support the development of proactive compliance strategies Document and report investigations to senior leadership Qualifications Bachelor’s degree (required) Detail-oriented with strong problem-solving skills Able to analyze complex information and make sound decisions Self-motivated with a strong sense of ownership Proficient in Mandarin (required) Proficient in Cantonese (preferred) Proficient in English (required) Comfortable with technology Work Schedule Monday to Friday | 9:00 AM – 5:00 PM In-person with hybrid flexibility Benefits 401(k) Health insurance Paid time off Commuter benefits Professional growth in a mission-driven environment Compensation $23.00 – $26.00 per hour Full-time Job Type: Full-time Pay: $23.00 - $26.00 per hour Benefits: 401(k) 401(k) matching Health insurance Paid time off Schedule: 8 hour shift Language: English (Required) Mandarin (Required) Cantonese (Preferred) Work Location: In person

We are looking for a problem solver. At Holdmin, we are a strategic consulting firm specializing in Marketing, Legal, Finance, and Business Expansion. We help companies grow by providing expert guidance and executing high-impact strategies. Our clients range from startups to established companies, and we operate in both the European and U.S. markets. Right now, we are in an exciting growth phase and are launching new business areas and projects for businesses. To support this expansion, we are looking for a Business & Marketing employee who will work directly with the leaders on key projects. This is a unique opportunity to gain hands-on experience in business development, international strategy, and 360º digital marketing. What You’ll Do As an employee at Holdmin, you won’t just be doing routine tasks – you’ll be actively contributing to high-level projects. Your key responsibilities will include: ✅ Supporting new business projects – Assisting in the development and execution of AI-driven products and process solutions for our clients. ✅ Implementing and tracking social media strategies – Helping to manage our digital presence, analyze performance, and optimize content strategies. ✅ MVPs development for testing new project. – Helping test European and U.S. MVPs in the market before full-scale implementation. Who We’re Looking For 🔹 A proactive, independent, and organized individual who thrives in a fast-paced environment. 🔹 Someone interested in business development, AI, and digital marketing. 🔹 Strong communication skills in English (Spanish is a plus!). 🔹 A quick learner with a problem-solving mindset. 🔹 Familiarity with social media management, market research, or business operations is a bonus! What You’ll Gain 🚀 Hands-on experience in international business and AI-driven strategies. 🌎 Exposure to international markets, working with Spain and the U.S. 🤝 Mentorship and direct collaboration with senior leadership, including the CEO. 📈 A fast-paced, innovative, and supportive work environment. If you’re looking for an employee where you can make an impact, learn from top professionals, and develop real-world business skills, this is for you! 👉 Apply now and be part of our growing team! 🚀

Overnight Front Desk Manager Location: Hudson Yards Hotel, New York, NY Schedule: Overnight shifts, including weekends and holidays About Us Hudson Yards Hotel is a boutique property at the heart of New York City, blending luxury with a warm, personalized guest experience. Our team is passionate about hospitality, and we believe in creating a workplace where everyone feels valued. Your Mission As the Overnight Front Desk Assistant Manager & Acting Manager on Duty, you will be the primary point of contact for guests and hotel operations overnight. You will ensure smooth check-ins and check-outs, address guest concerns, and oversee the front office team to deliver an exceptional guest experience. In the absence of senior management, you will handle operational decisions, resolve guest issues, and coordinate with other hotel departments to maintain seamless service. Key Responsibilities - Guest Services & Front Office Operations - Serve as the Acting Manager on Duty (MOD) overnight, ensuring efficient front office operations and addressing any guest needs. - Oversee guest check-in/check-out process, ensuring proper identification and payment methods are secured. - Supervise and support the front office team, ensuring all guest interactions are warm, personalized, and efficient. - Handle and resolve guest complaints or service issues that cannot be settled by front desk agents, providing timely follow-up. - Monitor and manage VIP guest arrivals and departures, ensuring all special requests are fulfilled. - Motivate and encourage team members to upsell rooms and services, driving additional revenue. Financial & Administrative Duties - Ensure all folio postings, deposits, and settlements are handled properly and in a timely manner. - Maintain accuracy in cash handling, billing, and financial transactions, ensuring compliance with internal audit procedures. - Prepare and distribute end-of-shift reports to senior management and ensure all key information is documented. Hotel Safety & Operations Oversight - Maintain a visible and proactive presence throughout the hotel, monitoring safety and security. - Coordinate with housekeeping and maintenance to address any urgent facility issues overnight. - Ensure all internal policies and security procedures are upheld to maintain a safe environment for guests and staff. What You Bring - 3+ years of front office experience in a hotel environment, with at least 1 year in a leadership or supervisory role. - Strong problem-solving skills, able to handle guest concerns with professionalism and efficiency. - Excellent communication abilities (verbal, written, and body language) to interact with guests, team members, and management. - Ability to work independently and make operational decisions in the absence of senior leadership. - Strong financial acumen, ensuring accuracy in transactions. - Experience using hotel management systems (e.g., Mews, Opera, or similar). - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). - Must be legally authorized to work in the United States. Why Join Us? - Opportunity to work in a start-up boutique hotel with a growing and dynamic team. - Gain valuable leadership experience as the overnight Manager on Duty. - Work in a fast-paced, guest-focused environment where every night is unique. If you’re a night owl with a passion for hospitality, apply today and help us create unforgettable guest experiences!

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Brooklyn Workforce1 Career Center

Housekeeping Supervisor

1 month ago

$22 hourly

Full-time

Downtown Brooklyn, Brooklyn

General Responsibilities: · Ensure that the club and exercise equipment are clean and well maintained while providing excellent customer service to all members and guests · Complete housekeeping tasks such as cleaning widows, dusting, moping, sweeping, garbage removal, polish stainless steel, etc. · Ensure clean folded towels are available at all times around the facility and in locker rooms · Maintain a clean locker room including showers, toilets, sinks, steam room, sauna, lockers, and vanity areas · Regularly stock housekeeping supplies and help keep well organized storage areas · Operate and have full understanding of various chemicals and personal protective equipment · Assist with event and party set-up and break-down; including setting up tables, chairs, etc. · Ensure that the sidewalk entrance, stairwells, elevators, and lobby are presentable at all times · Notify management team when any rooms or equipment need immediate attention · Follows safety standards and practices at all times Supervisor Responsibilities: · Operates cleaning machinery for deep cleaning floors (tenant machine, doodle scrubber, carpet extractor, etc.) · Assists in onboarding and integrating new housekeeping hires by training them on SOPs, equipment, and continues to develop them and provide resources to them to be successful · Engages and builds relationships with members with exceptional customer service · Assist with daily maintenance of venue, including: changing light bulbs, replacing damaged basketball nets, snaking a drain, fixing small equipment, replacing or repairing locker doors, etc. · Familiar with and executes sense of urgency for emergency protocols (leaks, fire safety, etc.) · Strong facility knowledge and problem-solving skills. Troubleshoots issues in the moment (tripped electrical breaker, error code on boiler, thermostat in alarm, elevator shut down etc.) · Project Delegation and Audit: o Ensure clear communication of project requirements and deadlines · Manage callouts while on shift · Manage Inventory o Oversee inventory levels and ensure that supplies are stocked and managed efficiently · Assist in schedule creation with Senior Operations managers o Help draft schedules that align with operational needs o Address scheduling conflicts Qualifications: · 1+ year experience as Housekeeping I Associate, preferred · 25+ hours/ week · “Above Expectations” performance on Quarterly Reviews · Expertise with cleaning machinery · Ability to train Hospitality Associates · Business proficiency in English · 100% reliable · OSHA 10 Certified, preferred

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