31 Best social marketing Jobs in Lindenhurst, New York (November 2025)

EB Care at Massapequa LLC

Director of Case Management

5 days ago

Massapequa

Job Description • Administrative Services:, • Responsible for overall supervision of the building in the absence of the Executive Director, • Must be familiar with and able to implement emergency procedures as outlined in the company’s Emergency and Disaster Plan, • Respond to all requests for information and all other activities as directed by the Executive Director, • Is available 24/7 for immediate consultation, • Assure the accuracy of Resident records and documentation in adherence with company policies as well as regulations of the State Department of Health, • Follow the policies and procedures related to incident reporting as well as State Department of Health Regulations, • Maintain active community and professional relationships to support positive promotion of the Bristal., • Develop contacts with community agencies (including clergy) serving senior citizens and will refer Residents when and where appropriate., • Maintain a liaison with facility and the community nursing homes, hospitals and assisted living facilities., • At the request of the Executive Director, conduct marketing tours, gathers preliminary information using the inquiry questionnaire., • Resident Supervision:, • Act as Resident advocate and assist Resident Services and Administrative staff in their continued service to the resident, • Visit with each resident to assess his/her concerns, • Assure off-site visits are being made to all hospitalized/rehab inpatient residents, • Initiate contact with resident representative within 24 hours of resident transfer and admission to hospital, • Assure initial contact with outside facility discharge planners/social workers at outset of resident’s hospitalization to begin seamless transfer back to the community, • Conduct visit with resident during the hospitalization/rehab at the outset of the stay and throughout as warranted, • Coordinate returns from hospital/rehab, • Report resident progress to Executive Director/ Director of Wellness/Designee and any concerns regarding meeting continued retention standards, • Refer all resident complaints and/or concerns to the Executive Director for immediate investigation and resolution, • Working with the Executive Director and Department Heads conducts follow-up assessments for correction to assure issue resolution., • Provide oversight to the admission process of the resident to include:, • Conduct Initial Evaluation/Case Management Assessment (off-site or on site) prior to admission into the community and follow-up evaluation within 30-days of move in, • Assure completion of pre-admission medical evaluation and other documentation by the appropriate licensed health care provider, as required by company policy and State Department of Health (at least 30 days prior to admission), • Initial and ongoing orientation to facility for new residents, • Acclimate residents and introduce them to other residents, • Encourage residents to participate in social activities, • Contact with resident’s representative within initial 24-48 hours to discuss resident’s preliminary adjustment., • Inform Director of Wellness/ Designee, and Resident Services staff of the general well-being of residents as well as their ability to live in the assisted living setting., • Alert the Executive Director and Director of Wellness/Designee and the resident representative of identified change in Resident status:, • Complete appropriate company documentation for status change (care level, apartment change, other billing changes or updates), • Develop and update each resident’s Case Management Assessment (non-ALR), • Assure corporate policy and State Department of Health requirements related to resident Case Management is upheld:, • Work with Department Directors to assure residents receive appropriate care and activity programs, • Refers resident service problems to the appropriate Department Managers and Administration as necessary, • Assist residents with referrals to pertinent agencies when needed and facilitates (when requested by resident or resident’s legal representative), completion of Medicare/Medicaid/ Long Term Care Insurance (et al) forms, • Assist residents with obtaining benefits as needed, i.e., SSI, Medicaid, etc., • Provide resident/representative with information regarding higher level of care including referrals to a such facilities, • Coordinate the Individualized Service Plan process including organizing ISP meetings, ensuring accurate completion of ISP, involve resident and/or resident’s representative in the development or revisions of such plan, • Meet with the Resident at least quarterly, • Meet with the resident’s representative at least every six months to review resident’s status, • Review the Wellness and Reflections Communication Logs daily for any unusual occurrences or changes in resident’s status and records and assures appropriate interventional strategies are in place, • Coordinate the Falls Management Program including DOH reporting, monitoring, and tracking of resident incidents, • Coordinate resident services with outside agencies including but not limited to homecare, rehabilitation services, psychological services, etc., • Assure all corporate policies and procedures and State Department of Health regulations are followed and maintained, • Assist in the transfer and discharge of residents and assure excellent relationships with external stakeholder staff (discharge planners, physicians, nurse practitioners, etc.), • Counsel resident/legal representative when a resident is identified as requiring a higher level of care:, • Assists resident/legal representative with transfer process to higher level of care, • Consults with Executive Director/ Director of Wellness / Regional Director to assure transfer process is following regulation and company policy, • Develop and keep accurate resident records in compliance with company policy and regulatory rule:, • Maintains admission and periodic (at least quarterly) Case Notes to include necessary social, physical, behavioral health, and other findings, needed interventions, and eventual outcomes, • Conduct annual case note summarizing the resident’s social, physical and behavioral health, • Maintain admission/discharge log and daily census to assure all information is complete and up to date and available to the team., • Staff Education, Development, Supervision and Evaluation:, • Conduct and/or schedule staff in-services to improve the quality of care and services and to respond to both individual and global staff identified needs:, • Conduct periodic education seminars for the residents and/or residents’ families in collaboration and coordination with the Lifestyle Director and/or Director of Wellness., • Facilitate monthly Family Support Group for family members of residents in the Reflection Unit., • Required Training:, • All mandatory in-services as per company policy and State Department of Health Regulations, • Maintain appropriate licensure and obtain needed Continuing Education Units as indicated.

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