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  • LEAD DISPATCHER
    LEAD DISPATCHER
    hace 11 días
    Jornada completa
    Moonachie

    MUST HAVE DRAYAGE EXPERIENCE TO BE CONSIDERED!!! "Dray Dispatcher" with hands on experience managing directly terminal appointments for pickups and return of empties directly with owner operators. Some experience with Truck Brokers dispatch operation a plus. Dispatcher: The role of this position is to support the senior dispatcher in handling the daily functions for managing and dispatching trucks whether our own vehicles or others through our truck brokerage offerings. This job requires tracking, tracing, routing and billing both domestic and international shipment arrivals from place of availability or arrival to final destination. Duties will include dispatching owner operators, booking shipments with domestic carriers, creating and sending out VICS bills of lading, tracking shipments to final delivery, obtaining POD’s and invoicing all shipments to our customers. All handled via our TMS system (Profit Tools). Job duties: · Input/Manage all shipments into our TMS System (Profit Tools) · Invoicing all shipments whether from our dray operations or Truck Brokerage Operations · Driver Settlement processes for our own drivers (FCL/LCL) · Utilize Truck Brokerage Software (Profit Tools and carrier sites) to: · Price shipments · Select carriers · Track shipments · Enter data into our TMS (Profit Tools) · Maintain logs and records of calls, activities and other information · Schedule, plan and confirm deliveries · Track All Shipments · Troubleshoot and resolve any issues that arise with shipments · Upload various documents to our systems/website · Verify Delivery Orders/Bills of Lading regarding piece counts, container numbers (and total number of containers) Carton Quantities, weights, routing, etc. · For international arrivals ensure shipment has arrived and is released/available for pick up from the pier/railyard/airport. · Advise Customer Service representatives or clients of any delays in delivery of cargo or confirm deliveries. Skills and Qualifications: · Ability to multi-task is essential · Knowledge of Microsoft Suite products, Excel and Outlook · Must possess strong interpersonal skills · The ability to work with a team or individually · Any other ad-hoc duties as defined by the Senior Dispatcher · 2 years minimum freight dispatch experience

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  • Bdc management
    Bdc management
    hace 2 meses
    $50000–$150000 anual
    Jornada completa
    Elizabeth

    We are seeking a motivated and dynamic Business Development Center Representative to join our team. This role is essential in driving our sales initiatives and enhancing customer engagement through effective communication and relationship-building strategies. The ideal candidate will possess strong sales skills, a customer-centric approach, and the ability to thrive in a fast-paced environment. Responsibilities Engage with potential customers through outbound calls and follow-up communications to generate leads and drive sales. Utilize CRM software to manage the sales pipeline effectively and track customer interactions. Conduct negotiations with clients to close deals, ensuring a high level of customer satisfaction throughout the process. Support high-end sales initiatives by upselling products and services tailored to customer needs. Collaborate with the sales team to develop strategies for improving sales performance and achieving targets. Maintain accurate inventory control and management to ensure product availability aligns with customer demand. Provide exceptional customer service by addressing inquiries, resolving issues, and fostering long-term relationships. Conduct public speaking engagements or presentations as needed to promote products or services. Assist in marketing efforts by contributing ideas for campaigns that enhance brand visibility and attract new customers. Requirements Proven experience in outside sales, B2B sales, or retail sales with a strong understanding of the sales process. Excellent negotiation skills with a track record of closing deals successfully. Familiarity with CRM software for managing customer relationships and tracking sales activities. Bilingual or multilingual capabilities are highly desirable for engaging diverse clientele. Strong organizational skills with the ability to manage multiple tasks efficiently. Effective communication skills, both verbal and written, with an emphasis on phone etiquette during outbound calls. Experience in automobile sales or dealership environments is a plus. Knowledge of retail math and inventory management principles is beneficial. A proactive approach to cold calling and lead generation activities. Ability to work collaboratively within a team while also being self-motivated. Join us as we strive for excellence in business development while fostering an environment that encourages growth, innovation, and success. Job Type: Full-time Ability to Commute: Plainfield, NJ 07063 (Required) Ability to Relocate: Elizabeth NJ: Relocate before starting work (Required) Work Location: In person

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