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Job DescriptionNRI North America is looking for a qualified Computer Support Technician to join an elite professional services organization. We have opportunities available at many of our Suffolk County locations. We are seeking a full-time (5-days per week) resource capable of performing IT support activities. The resource will be responsible for working directly with our K-12 clients including students, staff, and school district administrators. Responsibilities· Job responsibilities may vary based on client needs.· Respond to help desk tickets and assist users with hardware and software issues, providing prompt and courteous support.· Diagnose and resolve technical problems related to computers, printers, network connectivity, and other IT equipment.· Set up and configure computers, peripherals, and software applications for new and existing users.· Perform regular maintenance and updates on systems and software, ensuring optimal performance and security.· Maintain accurate records of support requests, resolutions, and inventory of IT assets. Update knowledge base articles for common issues.· Assist in monitoring and maintaining network infrastructure, including routers, switches, and access points.· Provide training and support to users on new software and technologies, enhancing their technical skills and efficiency.· Work closely with other IT team members on projects, upgrades, and system improvements. Knowledge, Skills, and AbilitiesRequired· Associate’s degree in information technology, Computer Science, or a related field.· 1-3 years of experience in IT support or a related role.· Strong understanding of computer systems, mobile devices, and other technology products.· Proficiency in troubleshooting hardware and software issues in Windows and macOS environments.· Knowledge of networking concepts (TCP/IP, DHCP, DNS) is preferred.· Excellent communication and customer service skills.· Strong problem-solving abilities and attention to detail.· Ability to work both independently and collaboratively in a team environment. Preferred· Relevant certifications (e.g., CompTIA A+, ITIL) Competency Requirements · Builds strong client relationships and delivery client centric solutions.· Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.· Holds self and others accountable to meet commitments.· Builds partnerships and works collaboratively with others to meet shared objectives.· Gains the confidence and trust of others through honesty, integrity, and authenticity.· Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Work EnvironmentThe position will be responsible for working directly on site with our K-12 clients including customers, client staff and administrators. Benefits You'll love working at NRI not just for the usual benefits, but for our environment and culture! You'll work with a great group of people in a highly collaborative team and results oriented atmosphere. You'll have the opportunity to work in a dynamic and extremely positive environment where there is always the opportunity to challenge your skills and really move the needle. You’ll work with large, sophisticated, and progressive clients throughout North America. We provide a comprehensive benefits program including: Health, Vision, and Dental Insurance, Life Insurance, Health/Dependent Care Flexible Spending, 401(k) Plan, Short-Term and Long-Term Disability Coverage, Generous Vacation and Flex Time Off Programs, Company Paid Holidays, and Training and Development Opportunities. Notices The above description is intended to describe the general nature and level of work performed by individuals assigned to this position. This is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, or experience required of individuals in this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. NRI North America is proud to be an Equal Opportunity/Affirmative Action employer. NRI North America will accept applications on an ongoing basis. NRI North America will consider qualified candidates with criminal histories in a manner consistent with The Los Angeles Fair Chance Initiative for Hiring Ordinance. If you require reasonable accommodation in completing an application, interviewing, or otherwise participating in the hiring process, please direct your inquiries to . We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionHotel Night Auditor / Overnight Front Desk Agent 11pm-7am Residence Inn by Marriott & Courtyard by MarriottCentral Islip, NY Summary of Position First impressions mean everything! What you do the second a guest walks through the doors, sets the expectation for the rest of their stay. As an Overnight Front Desk Reception agent, you'll have every opportunity to "make someone's stay", by making their day. As an Overnight Front Desk / Night Auditor, you will: • Work the desk during our overnight hours, • Demonstrate welcoming hospitality to our overnight check ins, • Perform night audit functions, • Demonstrate a true desire to satisfy the needs of others, • Ensure all aspects of hotel accounting for all areas of hotel operations are processed correctly and accurately recorded, protecting the brand and asset against liability and fraud., • Audit, balance, post and report on front desk, rooms, and all food and beverage outlets cash and credit operations and reset all registers to ensure accurate, timely function and optimal operations management., • Provide rooms management with a clear picture of their performance using the data gathered, • Run the night audit final, after ensuring all revenue is in balance Benefits • Advancement Opportunities - We promote from within!, • Medical for FT Associates, • 401(k), • Paid vacation time, • Flexible schedules, • Teammate Assistance Fund, • Stability, • Competitive Wages, • Fun, Energetic Work Environment Keys to Success • Must be 18 years or older, • Customer service experience is required, preferably in a hotel or related field, • Must have a high school diploma or equivalent, • Must be able to work various shifts per week, • Hours for this position are 11PM to 7AM, and will include a varied shift schedule through the week, • An Accounting background is preferred, • Attention to detail and the ability to compile facts and figures, • In addition to general office equipment, you will regularly operate Briad systems and software, • Ability to communicate effectively and courteously over the telephone and in person; strong command of the English language including speaking, reading, and writing, • Ability to lift, pull, and push moderate weight (minimum of 20 lbs); may occasionally require lifting luggage up to 50 pounds About us. The Briad Group® is rapidly expanding to serve many hospitality needs. Our robust portfolio consists of Wendy's franchise locations, Marriott and Hilton brand hotels, unique rooftop lounges atop our most innovative hotels, and an outdoor lifestyle shopping center. Our mission. Create positive lifelong emotional connections with our teammates and our guests. Our formula for success includes building strong leadership teams. The Briad Group® takes pride in training, developing and promoting what it considers the hospitality industry's most talented employees. Apply today to become a part of our Family!! We Are An Equal Opportunity Employer - All applicants will receive consideration without discrimination based on sex, marital status, race, color, age, creed, national origin, sexual orientation, military reserve membership, ancestry, religion, height, weight, use of a guide or support animal because of blindness, deafness or physical handicap or the presence of disabilities.

Job DescriptionBenefits: • 401(k) matching, • Bonus based on performance, • Competitive salary, • Free food & snacks, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development *This is not an entry level position. You must have real experience and will be expected to be productive from the beginning. Duties and Responsibilities (not comprehensive of all tasks) Diagnose and resolve IT related hardware, software, and network issues Configuration and installation of new IT equipment at client locations Installation, setup, and support of VoIP systems Configure user accounts in Active Directory, O365 and other applications Track customer issues and resolutions in our ticketing system Proactively monitor, manage, and support client networks Perform software and hardware updates and maintenance Investigate security breaches and vulnerabilities Collaborate with other team members to solve complex issues Recommend hardware and software improvements to clients Monitor data backups and perform file restorations or disaster recovery Rebuild/re-image computers and transferring/saving user profiles and data Resolve virus and malware issues VPN setup and troubleshooting Backup/Restoration and Disaster Recovery Requirements and Qualifications At least 2 yrs. experience in an IT support related position ConnectWise and MSP experience +++ Cisco and Meraki experience +++ Thorough knowledge of Windows 10 and Mac OS X Cybersecurity experience or certification a plus, but not required. Familiarity with mobile devices such as iPhones, iPads, Android, etc. Prior knowledge of service ticketing systems Experience installing firewalls, routers, switches, IP cameras, phone systems and wireless access points Running and terminating low voltage wiring (Cat cable, RJ45, RJ11) Professional attitude and appearance Ability to lift/push/pull up to 50lbs and maneuver around close quarters equipment locations Availability during weekday business hours and a rotating on-call schedule, if needed Must have a reliable vehicle and be available to travel within an assigned geographical region Desired Qualities and Skills Strong troubleshooting and critical thinking skills Ability to multitask, prioritize, and manage time efficiently Excellent verbal and written communication skills Self-motivated with the ability to work in a fast-paced environment Why work here We offer a great opportunity to learn and be exposed to many different facets of the IT landscape. Our technicians are not pigeonholed into a narrow field of support. All our technicians are expected to be able to support every service we offer. Training is encouraged as well as use of our in-house lab to further broaden their knowledge.

Job Description Introduction Are you a technology-focused, problem solver individual looking to jump-start your career? If so, we’ve got an exciting opportunity for you. We are IVIONICS, a growing technology organization in search of a talented Level I Systems Engineer to join our team. If you’re ready to advance your career and be a part of our future success story, keep reading. Why Choose Us? • Career Advancement. We’re not just offering a job; we’re offering a career. Join us, and you’ll have opportunities to advance yourself in the constantly growing technology sector., • A Flourishing Work Environment. At IVIONICS, we believe in fostering a positive workplace culture. We value collaboration, professional growth, and relationship-building both in/out of the office., • Work-Life Balance. We understand that your personal life is important. We offer flexible scheduling options to ensure you can manage your professional and personal life effectively., • Professional Development. If you’re willing to invest, then so are we. At IVIONICS, you’ll have access to ongoing training and development resources to continue enhancing your skills., • Competitive Compensation. We recognize your hard work and want to reward you for it. In addition to a competitive salary, all employees are eligible for a comprehensive suite of additional benefits including: medical/dental/vision, retirement plans, paid-time off, and more.Responsibilities:, • Maintain quality and professionalism while delivering expert client services focused on the timely resolution of issues, • Receive incoming technical issues for all company-supported technologies. This includes software, hardware, and operating systems. It will also include desktops, laptops, wireless devices, peripherals, and commercial and proprietary software within the organization., • Perform general break/fix functions and perform preventative maintenance as required: assisting desktops, laptops, wireless devices, and peripherals in person and/or remotely. Basic hardware/software troubleshooting may also be required for servers and other network components., • Providing services such as building, configuring, and installing desktops, laptops, wireless devices, peripherals, etc., • Escalate issues and requests to higher levels (engineering teams, application development, third-party vendors, etc.) whenever necessary in accordance with pre-defined SLAs., • Open, track, escalate, and resolve each assigned ticket in our in-house problem ticketing system.Requirements:, • Bachelor’s degree in an IT-related discipline or equivalent work experience., • 1-2 years full-time experience in a technical support role., • Technical certification in a relevant technology discipline. (preferred), • Must have reliable transportation., • Able to work in a fast-paced, high-pressure environment., • Excellent oral and written communications skills., • Excellent Customer Service skills., • Security-related technologies (multi-factor authentication, application control, encryption solutions, etc.), • Microsoft Windows version through Windows 10 Operating Systems for desktops & laptops, • Microsoft Office versions through Office 365, • Wireless devices and networks, • Microsoft Windows Server, Active Directory, and associated services (DNS, WINS, DHCP, etc.), • Microsoft Exchange Server and Cloud mail services, • Networking architecture and equipment (routers, firewalls, switches, cabling, VoIP, etc.), • Backup-related technologies (hardware/software and cloud solutions), • Hard Drive Imaging, • Salary: $50,000 - 60,000/year based on experience, • A team/family work environment, • Business casual dress code, • Medical, Dental, Vision, HSA & FSA, • 401k and Profit Sharing Powered by JazzHR L41qzOXtNC

Job Description The Help Desk duties which may include, but are not limited to: Providing outstanding customer service for Tier 1 service requests, incidents, and problems reported by Clients. The Technician will troubleshoot and resolve technical and procedural issues in an efficient and timely fashion over the phone, in person and through remote connectivity software. Help requests will come from our clients through email, phone calls, or the help desk system. The Help Desk Technician will ensure that all Service Desk requests, incidents, and problems are entered into ticket tracking system with accurate, detailed information. This position is also responsible for procurement, issuance, tracking of new and/or replacement computers/peripheral devices for customers as needed, ensuring replacement device is working properly. Must be able to work flexible hours with the understanding that workdays can be in excess of normal hours and some weekend and holiday work may be required. Responsibilities: • Help Desk or Service Desk experience, • Fundamental Client Network configuration and troubleshooting using TCP/IP over Ethernet, Wireless Networking and WAN, • Printer installation, maintenance, and troubleshooting, • Installation, management, and support of Malware removal tools (anti-virus, anti-spam), • Maintenance and upgrades of desktop PCs, thin clients, peripherals, laptops and the software that they contain Provide hardware and software technical and procedural support to external clients, • Knowledge and hands-on experience with the following: Operating Systems: Windows 2008/2012 Server, Windows XP/7, and Windows 8.1., • Windows Server Activate Directory Experience (Create, Edit and Delete Users Accounts, Unlock Account, Group, Permissions), • Microsoft Exchange Knowledge, • Working knowledge of remote connectivity technologies such as Citrix, VMware View, Team Viewer, VNC and Microsoft Remote Desktop Required Experience and Qualifications: • Associate’s degree or currently enrolled in a IT related degree program; experience may be substituted for education, • Entry Level with 1-2 years’ Experience in related field, • Effective customer service, and verbal and written communication skills Strong organizational and analyzing skills, • Ability to work independently and as part of a team, • Professional attitude, self-motivated, strong work ethic and the ability to work in a fast-paced and dynamic environment, • Be committed to Ozkar Services mission, and be willing to go above and beyond, • Ability to be “on call" and “on standby" in relation to the workload, • Ability to complete on-the-job and/or classroom training in order to remain competitive in Information Technology field., • Working Knowledge on Ticketing System ConnectWise and Management Console LabTech, • Must be able to Multitask in stressful office environment, • Technical Certification Requirements: Comp-TIA A+, Comp-Tia Network +, Microsoft MSCE, Cisco CAN Work Environment: • Employee must be able to travel to other work sites as required, • Must be able to lift 75 lbs

Job Description Introduction Are you a technology-focused, problem solver individual looking to jump-start your career? If so, we’ve got an exciting opportunity for you. We are IVIONICS, a growing technology organization in search of a talented Level II Systems Engineer to join our team. If you’re ready to advance your career and be a part of our future success story, keep reading. Why Choose Us? • Career Advancement. We’re not just offering a job; we’re offering a career. Join us, and you’ll have opportunities to advance yourself in the constantly growing technology sector., • A Flourishing Work Environment. At IVIONICS, we believe in fostering a positive workplace culture. We value collaboration, professional growth, and relationship-building both in/out of the office., • Work-Life Balance. We understand that your personal life is important. We offer flexible scheduling options to ensure you can manage your professional and personal life effectively., • Professional Development. If you’re willing to invest, then so are we. At IVIONICS, you’ll have access to ongoing training and development resources to continue enhancing your skills., • Competitive Compensation. We recognize your hard work and want to reward you for it. In addition to a competitive salary, all employees are eligible for a comprehensive suite of additional benefits including: medical/dental/vision, retirement plans, paid-time off, and more.Responsibilities:, • Deliver expert service focused on the timely resolution of issues while exceeding client expectations for quality and professionalism., • Receive incoming technical issues and requests that will include software, hardware and operating system problems for all company and customer-supported technologies. This will include desktops, laptops, wireless devices, peripherals, and commercial as well as proprietary software within the organization., • Perform general break/fix and preventative maintenance functions as necessary: provide hands-on and/or remote support to desktops, laptops, wireless devices, and peripherals. You may also be required to perform basic hardware/software troubleshooting on servers and other network components., • Perform all build, configuration, and install services for desktops, laptops, wireless devices, peripherals etc., • Escalate issues and requests to higher level (Engineering Teams, Application Development, 3rd-party Vendors, etc.) whenever necessary in accordance with pre-defined SLA’s., • Open, track, escalate and resolve each assigned ticket in our in-house problem ticketing system.Requirements:, • Bachelor’s degree in an IT-related discipline or equivalent work experience., • 2-4 years full-time experience in a technical support role., • Technical certification in a relevant technology discipline. (preferred), • Must have reliable transportation, a valid NYS driver’s license and be willing to travel throughout the New York Tristate area., • Able to work in a fast-paced, high-pressure environment., • Excellent oral and written communications skills., • Excellent Customer Service skills., • Able to interact effectively with all levels of internal and customer contacts., • Able to work flexible shifts (7am-6pm, M-F, 8:30-5:30 Tues-Sat, 8:30-5:30 Sun-Thurs) and be available for 24x7 off-hours coverage rotation (nights & weekends)., • Security related technologies (multifactor authentication, application control, encryption solutions, etc.), • Microsoft Windows version through Windows 10 Operating Systems for desktops & laptops, • Microsoft Office versions through Office 365, • O365 Migrations and Management, • Wireless devices and networks., • Microsoft Windows Server, Active Directory, and associated services (DNS, WINS, DHCP, etc.)., • Microsoft Exchange Server and Cloud mail services., • MS Intune Experience, • VMware, • Implementation of Firewalls, • Implementation of Switches, • Meraki Wireless, • Networking architecture and equipment (routers, firewalls, switches, cabling, VoIP, etc.), • Backup-related technologies (hardware/software and cloud solutions), • Hard Drive Imaging Powered by JazzHR g4gyvMYAG7