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Intuit is seeking highly motivated individuals to join our dynamic team as dedicated year-round TurboTax Local Service Experts in one of our new TurboTax locations across the United States. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a TurboTax - Local Service Expert, you will serve as a trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.” About the Role: In this role, you will work on-site from a TurboTax location as part of a collaborative team of financial experts, serving in-person and virtual customers who use Intuit TurboTax products. Your primary focus will be full-service tax return preparation, providing expert tax advice, calculations, and software support, but your responsibility extends beyond that. You will be the connective tissue between your customers and a broader team of specialists covering business tax preparation, bookkeeping, payroll, financial planning, and advisory services. This is not a hand-off model. You will sit in the same customer meetings, absorb the same context, and build a shared understanding of each customer's complete financial picture, then work in lock-step with the right experts to deliver a seamless, end-to-end Intuit experience. Your ability to understand each customer's unique situation and connect with them on a personal level is critical. Taxes can be stressful, and your presence as a trusted, knowledgeable guide makes all the difference whether you're helping with a straightforward W-2 filing, navigating a major life event like marriage, a new child, or elder care, or tackling more complex scenarios involving business income, investments, or amendments. Additionally, you will play a key role in growing TurboTax’s client base within the local community, attracting new clients, establishing long-term relationships, and driving customer loyalty. You will leverage TurboTax marketing support and software to empower you in building a thriving business that fosters prosperity for both you and your community. This role is nonexempt and requires onsite presence at a TurboTax location in the United States. What You’ll Do: Provide Tax Expertise - Give hands-on tax advice and complete preparation services for TurboTax clients, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language. Be a Proactive Community Ambassador - Embody a “community ambassador” and “business owner” mindset to actively build and grow a new local customer base for TurboTax. As a primary driver of local growth, you will own your market — identifying and pursuing prospects through targeted outreach, grass-roots marketing initiatives, referral networks, and community partnerships. Serve as the local face of TurboTax, converting new prospects into loyal, long-term clients. Organize and lead local events such as financial literacy workshops, community pop-ups, and networking gatherings with the support of TurboTax marketing tools and resources, to create consistent opportunities for customer engagement and brand awareness. Champion the Full Intuit Ecosystem - Act as a trusted guide for every client by developing a deep understanding of their complete financial picture and connecting them with the Intuit solutions best positioned to move them forward. As you build relationships through tax engagements and collaborative client meetings, identify opportunities to introduce clients to complementary services such as bookkeeping, payroll, financial planning, or Credit Karma that meaningfully address their needs. Your role is not simply to deliver a service, but to ensure every client leaves with a clearer path and the full weight of Intuit's resources behind them for year-round support. Build Relationships - Connect with people, demonstrate understanding and sensitivity to their financial concerns and build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship. Deliver a Best in Class Customer Experience - Create an exceptional customer experience, professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations). - Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Address client inquiries while helping them overcome tax-related challenges. What You Get: As a TurboTax - Local Service Expert, you’ll receive access to exceptional company benefits and resources, including: 401(k) Savings Plan with company matching, paid sick time, Employee Stock Purchase Plan, E&O Insurance provided by Intuit, Employee Assistance Program discounts on Intuit products including a free copy of TurboTax, ongoing collaboration opportunities with TurboTax’s network of growth-minded professionals and marketing support Key Qualifications Who You Are: • EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws preferred., • Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes., • Minimum of 3 years of paid experience filing 30 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software.Familiarity with Circular 230, • Willing to upskill into additional service types or more complex work areas (e.g., bookkeeping, payroll, business tax advisory) with training provided by Intuit, • Must be comfortable working onsite at a TurboTax office location, primarily between the hours of 8:00 AM – 5:00 PM local time, Monday through Friday, for a minimum of 20 hours per week. Operating hours are subject to change and will likely scale up during periods of peak customer demand, such as tax season, • Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance training, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time, • Must be willing to wear Intuit provided uniforms. Must be willing to use your name, picture for advertising on goggle., • Interest in building a local and online social presence as a TurboTax Expert, creating accessible tax-related content and resources for your community in accordance with Intuit’s policies, • Bilingual (English/Spanish) communication skills are a plus, • Experience in holistic tax advisory services beyond tax filing Attributes & Skills: • Passionate about empowering customers and helping them overcome the complexities of taxation., • Passionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos)., • Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio., • Exceptional customer service skills, high empathy, and a friendly, professional demeanor., • Excited to be showcased as a TurboTax - Local Service Expert in local and national marketing efforts., • Strong verbal and written communication skills., • Ability to work in a fast-paced environment independently while managing multiple priorities., • Proficient with technology, including tax preparation software and CRM/sales tools. Additional Requirements: • Must reside within the United States., • Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is California (Bay Area): $27.00 - $41.00 Southern California: $27.00 - $41.00 Colorado: $26.00 - $39.00 Hawaii: $27.00 - $41.00 Illinois: $26.00 - $39.00 Maine: $23.50 - $35.00 Maryland: $26.00 - $39.00 Massachusetts: $29.50 - $34.47 Minnesota: $23.50 - $35.00 New Jersey: $27.00 - $41.00 New York: $27.00 - $41.00 Ohio: $23.50 - $35.00 Vermont: $26.00 - $39.00 Virginia: $26.00 - $39.00 Washington: $27.00 - $41.00 Washington, DC: $26.00 - $39.00 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at _). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Intuit is seeking highly motivated individuals to join our dynamic team as dedicated year-round TurboTax Local Service Experts in one of our new TurboTax locations across the United States. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a TurboTax - Local Service Expert, you will serve as a trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.” About the Role: In this role, you will work on-site from a TurboTax location as part of a collaborative team of financial experts, serving in-person and virtual customers who use Intuit TurboTax products. Your primary focus will be full-service tax return preparation, providing expert tax advice, calculations, and software support, but your responsibility extends beyond that. You will be the connective tissue between your customers and a broader team of specialists covering business tax preparation, bookkeeping, payroll, financial planning, and advisory services. This is not a hand-off model. You will sit in the same customer meetings, absorb the same context, and build a shared understanding of each customer's complete financial picture, then work in lock-step with the right experts to deliver a seamless, end-to-end Intuit experience. Your ability to understand each customer's unique situation and connect with them on a personal level is critical. Taxes can be stressful, and your presence as a trusted, knowledgeable guide makes all the difference whether you're helping with a straightforward W-2 filing, navigating a major life event like marriage, a new child, or elder care, or tackling more complex scenarios involving business income, investments, or amendments. Additionally, you will play a key role in growing TurboTax’s client base within the local community, attracting new clients, establishing long-term relationships, and driving customer loyalty. You will leverage TurboTax marketing support and software to empower you in building a thriving business that fosters prosperity for both you and your community. This role is nonexempt and requires onsite presence at a TurboTax location in the United States. What You’ll Do: Provide Tax Expertise - Give hands-on tax advice and complete preparation services for TurboTax clients, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language. Be a Proactive Community Ambassador - Embody a “community ambassador” and “business owner” mindset to actively build and grow a new local customer base for TurboTax. As a primary driver of local growth, you will own your market — identifying and pursuing prospects through targeted outreach, grass-roots marketing initiatives, referral networks, and community partnerships. Serve as the local face of TurboTax, converting new prospects into loyal, long-term clients. Organize and lead local events such as financial literacy workshops, community pop-ups, and networking gatherings with the support of TurboTax marketing tools and resources, to create consistent opportunities for customer engagement and brand awareness. Champion the Full Intuit Ecosystem - Act as a trusted guide for every client by developing a deep understanding of their complete financial picture and connecting them with the Intuit solutions best positioned to move them forward. As you build relationships through tax engagements and collaborative client meetings, identify opportunities to introduce clients to complementary services such as bookkeeping, payroll, financial planning, or Credit Karma that meaningfully address their needs. Your role is not simply to deliver a service, but to ensure every client leaves with a clearer path and the full weight of Intuit's resources behind them for year-round support. Build Relationships - Connect with people, demonstrate understanding and sensitivity to their financial concerns and build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship. Deliver a Best in Class Customer Experience - Create an exceptional customer experience, professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations). - Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Address client inquiries while helping them overcome tax-related challenges. What You Get: As a TurboTax - Local Service Expert, you’ll receive access to exceptional company benefits and resources, including: 401(k) Savings Plan with company matching, paid sick time, Employee Stock Purchase Plan, E&O Insurance provided by Intuit, Employee Assistance Program discounts on Intuit products including a free copy of TurboTax, ongoing collaboration opportunities with TurboTax’s network of growth-minded professionals and marketing support Key Qualifications Who You Are: • EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws preferred., • Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes., • Minimum of 3 years of paid experience filing 30 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software.Familiarity with Circular 230, • Willing to upskill into additional service types or more complex work areas (e.g., bookkeeping, payroll, business tax advisory) with training provided by Intuit, • Must be comfortable working onsite at a TurboTax office location, primarily between the hours of 8:00 AM – 5:00 PM local time, Monday through Friday, for a minimum of 20 hours per week. Operating hours are subject to change and will likely scale up during periods of peak customer demand, such as tax season, • Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance training, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time, • Must be willing to wear Intuit provided uniforms. Must be willing to use your name, picture for advertising on goggle., • Interest in building a local and online social presence as a TurboTax Expert, creating accessible tax-related content and resources for your community in accordance with Intuit’s policies, • Bilingual (English/Spanish) communication skills are a plus, • Experience in holistic tax advisory services beyond tax filing Attributes & Skills: • Passionate about empowering customers and helping them overcome the complexities of taxation., • Passionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos)., • Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio., • Exceptional customer service skills, high empathy, and a friendly, professional demeanor., • Excited to be showcased as a TurboTax - Local Service Expert in local and national marketing efforts., • Strong verbal and written communication skills., • Ability to work in a fast-paced environment independently while managing multiple priorities., • Proficient with technology, including tax preparation software and CRM/sales tools. Additional Requirements: • Must reside within the United States., • Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is California (Bay Area): $27.00 - $41.00 Southern California: $27.00 - $41.00 Colorado: $26.00 - $39.00 Hawaii: $27.00 - $41.00 Illinois: $26.00 - $39.00 Maine: $23.50 - $35.00 Maryland: $26.00 - $39.00 Massachusetts: $29.50 - $34.47 Minnesota: $23.50 - $35.00 New Jersey: $27.00 - $41.00 New York: $27.00 - $41.00 Ohio: $23.50 - $35.00 Vermont: $26.00 - $39.00 Virginia: $26.00 - $39.00 Washington: $27.00 - $41.00 Washington, DC: $26.00 - $39.00 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at _). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Intuit is seeking highly motivated individuals to join our dynamic team as dedicated year-round TurboTax Local Service Experts in one of our new TurboTax locations across the United States. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a TurboTax - Local Service Expert, you will serve as a trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.” About the Role: In this role, you will work on-site from a TurboTax location as part of a collaborative team of financial experts, serving in-person and virtual customers who use Intuit TurboTax products. Your primary focus will be full-service tax return preparation, providing expert tax advice, calculations, and software support, but your responsibility extends beyond that. You will be the connective tissue between your customers and a broader team of specialists covering business tax preparation, bookkeeping, payroll, financial planning, and advisory services. This is not a hand-off model. You will sit in the same customer meetings, absorb the same context, and build a shared understanding of each customer's complete financial picture, then work in lock-step with the right experts to deliver a seamless, end-to-end Intuit experience. Your ability to understand each customer's unique situation and connect with them on a personal level is critical. Taxes can be stressful, and your presence as a trusted, knowledgeable guide makes all the difference whether you're helping with a straightforward W-2 filing, navigating a major life event like marriage, a new child, or elder care, or tackling more complex scenarios involving business income, investments, or amendments. Additionally, you will play a key role in growing TurboTax’s client base within the local community, attracting new clients, establishing long-term relationships, and driving customer loyalty. You will leverage TurboTax marketing support and software to empower you in building a thriving business that fosters prosperity for both you and your community. This role is nonexempt and requires onsite presence at a TurboTax location in the United States. What You’ll Do: Provide Tax Expertise - Give hands-on tax advice and complete preparation services for TurboTax clients, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language. Be a Proactive Community Ambassador - Embody a “community ambassador” and “business owner” mindset to actively build and grow a new local customer base for TurboTax. As a primary driver of local growth, you will own your market — identifying and pursuing prospects through targeted outreach, grass-roots marketing initiatives, referral networks, and community partnerships. Serve as the local face of TurboTax, converting new prospects into loyal, long-term clients. Organize and lead local events such as financial literacy workshops, community pop-ups, and networking gatherings with the support of TurboTax marketing tools and resources, to create consistent opportunities for customer engagement and brand awareness. Champion the Full Intuit Ecosystem - Act as a trusted guide for every client by developing a deep understanding of their complete financial picture and connecting them with the Intuit solutions best positioned to move them forward. As you build relationships through tax engagements and collaborative client meetings, identify opportunities to introduce clients to complementary services such as bookkeeping, payroll, financial planning, or Credit Karma that meaningfully address their needs. Your role is not simply to deliver a service, but to ensure every client leaves with a clearer path and the full weight of Intuit's resources behind them for year-round support. Build Relationships - Connect with people, demonstrate understanding and sensitivity to their financial concerns and build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship. Deliver a Best in Class Customer Experience - Create an exceptional customer experience, professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations). - Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Address client inquiries while helping them overcome tax-related challenges. What You Get: As a TurboTax - Local Service Expert, you’ll receive access to exceptional company benefits and resources, including: 401(k) Savings Plan with company matching, paid sick time, Employee Stock Purchase Plan, E&O Insurance provided by Intuit, Employee Assistance Program discounts on Intuit products including a free copy of TurboTax, ongoing collaboration opportunities with TurboTax’s network of growth-minded professionals and marketing support Key Qualifications Who You Are: • EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws preferred., • Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes., • Minimum of 3 years of paid experience filing 30 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software.Familiarity with Circular 230, • Willing to upskill into additional service types or more complex work areas (e.g., bookkeeping, payroll, business tax advisory) with training provided by Intuit, • Must be comfortable working onsite at a TurboTax office location, primarily between the hours of 8:00 AM – 5:00 PM local time, Monday through Friday, for a minimum of 20 hours per week. Operating hours are subject to change and will likely scale up during periods of peak customer demand, such as tax season, • Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance training, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time, • Must be willing to wear Intuit provided uniforms. Must be willing to use your name, picture for advertising on goggle., • Interest in building a local and online social presence as a TurboTax Expert, creating accessible tax-related content and resources for your community in accordance with Intuit’s policies, • Bilingual (English/Spanish) communication skills are a plus, • Experience in holistic tax advisory services beyond tax filing Attributes & Skills: • Passionate about empowering customers and helping them overcome the complexities of taxation., • Passionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos)., • Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio., • Exceptional customer service skills, high empathy, and a friendly, professional demeanor., • Excited to be showcased as a TurboTax - Local Service Expert in local and national marketing efforts., • Strong verbal and written communication skills., • Ability to work in a fast-paced environment independently while managing multiple priorities., • Proficient with technology, including tax preparation software and CRM/sales tools. Additional Requirements: • Must reside within the United States., • Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is California (Bay Area): $27.00 - $41.00 Southern California: $27.00 - $41.00 Colorado: $26.00 - $39.00 Hawaii: $27.00 - $41.00 Illinois: $26.00 - $39.00 Maine: $23.50 - $35.00 Maryland: $26.00 - $39.00 Massachusetts: $29.50 - $34.47 Minnesota: $23.50 - $35.00 New Jersey: $27.00 - $41.00 New York: $27.00 - $41.00 Ohio: $23.50 - $35.00 Vermont: $26.00 - $39.00 Virginia: $26.00 - $39.00 Washington: $27.00 - $41.00 Washington, DC: $26.00 - $39.00 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at _). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Intuit is seeking highly motivated individuals to join our dynamic team as dedicated year-round TurboTax Local Service Experts in one of our new TurboTax locations across the United States. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a TurboTax - Local Service Expert, you will serve as a trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.” About the Role: In this role, you will work on-site from a TurboTax location as part of a collaborative team of financial experts, serving in-person and virtual customers who use Intuit TurboTax products. Your primary focus will be full-service tax return preparation, providing expert tax advice, calculations, and software support, but your responsibility extends beyond that. You will be the connective tissue between your customers and a broader team of specialists covering business tax preparation, bookkeeping, payroll, financial planning, and advisory services. This is not a hand-off model. You will sit in the same customer meetings, absorb the same context, and build a shared understanding of each customer's complete financial picture, then work in lock-step with the right experts to deliver a seamless, end-to-end Intuit experience. Your ability to understand each customer's unique situation and connect with them on a personal level is critical. Taxes can be stressful, and your presence as a trusted, knowledgeable guide makes all the difference whether you're helping with a straightforward W-2 filing, navigating a major life event like marriage, a new child, or elder care, or tackling more complex scenarios involving business income, investments, or amendments. Additionally, you will play a key role in growing TurboTax’s client base within the local community, attracting new clients, establishing long-term relationships, and driving customer loyalty. You will leverage TurboTax marketing support and software to empower you in building a thriving business that fosters prosperity for both you and your community. This role is nonexempt and requires onsite presence at a TurboTax location in the United States. What You’ll Do: Provide Tax Expertise - Give hands-on tax advice and complete preparation services for TurboTax clients, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language. Be a Proactive Community Ambassador - Embody a “community ambassador” and “business owner” mindset to actively build and grow a new local customer base for TurboTax. As a primary driver of local growth, you will own your market — identifying and pursuing prospects through targeted outreach, grass-roots marketing initiatives, referral networks, and community partnerships. Serve as the local face of TurboTax, converting new prospects into loyal, long-term clients. Organize and lead local events such as financial literacy workshops, community pop-ups, and networking gatherings with the support of TurboTax marketing tools and resources, to create consistent opportunities for customer engagement and brand awareness. Champion the Full Intuit Ecosystem - Act as a trusted guide for every client by developing a deep understanding of their complete financial picture and connecting them with the Intuit solutions best positioned to move them forward. As you build relationships through tax engagements and collaborative client meetings, identify opportunities to introduce clients to complementary services such as bookkeeping, payroll, financial planning, or Credit Karma that meaningfully address their needs. Your role is not simply to deliver a service, but to ensure every client leaves with a clearer path and the full weight of Intuit's resources behind them for year-round support. Build Relationships - Connect with people, demonstrate understanding and sensitivity to their financial concerns and build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship. Deliver a Best in Class Customer Experience - Create an exceptional customer experience, professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations). - Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Address client inquiries while helping them overcome tax-related challenges. What You Get: As a TurboTax - Local Service Expert, you’ll receive access to exceptional company benefits and resources, including: 401(k) Savings Plan with company matching, paid sick time, Employee Stock Purchase Plan, E&O Insurance provided by Intuit, Employee Assistance Program discounts on Intuit products including a free copy of TurboTax, ongoing collaboration opportunities with TurboTax’s network of growth-minded professionals and marketing support Key Qualifications Who You Are: • EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws preferred., • Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes., • Minimum of 3 years of paid experience filing 30 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software.Familiarity with Circular 230, • Willing to upskill into additional service types or more complex work areas (e.g., bookkeeping, payroll, business tax advisory) with training provided by Intuit, • Must be comfortable working onsite at a TurboTax office location, primarily between the hours of 8:00 AM – 5:00 PM local time, Monday through Friday, for a minimum of 20 hours per week. Operating hours are subject to change and will likely scale up during periods of peak customer demand, such as tax season, • Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance training, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time, • Must be willing to wear Intuit provided uniforms. Must be willing to use your name, picture for advertising on goggle., • Interest in building a local and online social presence as a TurboTax Expert, creating accessible tax-related content and resources for your community in accordance with Intuit’s policies, • Bilingual (English/Spanish) communication skills are a plus, • Experience in holistic tax advisory services beyond tax filing Attributes & Skills: • Passionate about empowering customers and helping them overcome the complexities of taxation., • Passionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos)., • Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio., • Exceptional customer service skills, high empathy, and a friendly, professional demeanor., • Excited to be showcased as a TurboTax - Local Service Expert in local and national marketing efforts., • Strong verbal and written communication skills., • Ability to work in a fast-paced environment independently while managing multiple priorities., • Proficient with technology, including tax preparation software and CRM/sales tools. Additional Requirements: • Must reside within the United States., • Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is California (Bay Area): $27.00 - $41.00 Southern California: $27.00 - $41.00 Colorado: $26.00 - $39.00 Hawaii: $27.00 - $41.00 Illinois: $26.00 - $39.00 Maine: $23.50 - $35.00 Maryland: $26.00 - $39.00 Massachusetts: $29.50 - $34.47 Minnesota: $23.50 - $35.00 New Jersey: $27.00 - $41.00 New York: $27.00 - $41.00 Ohio: $23.50 - $35.00 Vermont: $26.00 - $39.00 Virginia: $26.00 - $39.00 Washington: $27.00 - $41.00 Washington, DC: $26.00 - $39.00 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at _). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Intuit is seeking highly motivated individuals to join our dynamic team as dedicated year-round TurboTax Local Service Experts in one of our new TurboTax locations across the United States. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a TurboTax - Local Service Expert, you will serve as a trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.” About the Role: In this role, you will work on-site from a TurboTax location as part of a collaborative team of financial experts, serving in-person and virtual customers who use Intuit TurboTax products. Your primary focus will be full-service tax return preparation, providing expert tax advice, calculations, and software support, but your responsibility extends beyond that. You will be the connective tissue between your customers and a broader team of specialists covering business tax preparation, bookkeeping, payroll, financial planning, and advisory services. This is not a hand-off model. You will sit in the same customer meetings, absorb the same context, and build a shared understanding of each customer's complete financial picture, then work in lock-step with the right experts to deliver a seamless, end-to-end Intuit experience. Your ability to understand each customer's unique situation and connect with them on a personal level is critical. Taxes can be stressful, and your presence as a trusted, knowledgeable guide makes all the difference whether you're helping with a straightforward W-2 filing, navigating a major life event like marriage, a new child, or elder care, or tackling more complex scenarios involving business income, investments, or amendments. Additionally, you will play a key role in growing TurboTax’s client base within the local community, attracting new clients, establishing long-term relationships, and driving customer loyalty. You will leverage TurboTax marketing support and software to empower you in building a thriving business that fosters prosperity for both you and your community. This role is nonexempt and requires onsite presence at a TurboTax location in the United States. What You’ll Do: Provide Tax Expertise - Give hands-on tax advice and complete preparation services for TurboTax clients, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language. Be a Proactive Community Ambassador - Embody a “community ambassador” and “business owner” mindset to actively build and grow a new local customer base for TurboTax. As a primary driver of local growth, you will own your market — identifying and pursuing prospects through targeted outreach, grass-roots marketing initiatives, referral networks, and community partnerships. Serve as the local face of TurboTax, converting new prospects into loyal, long-term clients. Organize and lead local events such as financial literacy workshops, community pop-ups, and networking gatherings with the support of TurboTax marketing tools and resources, to create consistent opportunities for customer engagement and brand awareness. Champion the Full Intuit Ecosystem - Act as a trusted guide for every client by developing a deep understanding of their complete financial picture and connecting them with the Intuit solutions best positioned to move them forward. As you build relationships through tax engagements and collaborative client meetings, identify opportunities to introduce clients to complementary services such as bookkeeping, payroll, financial planning, or Credit Karma that meaningfully address their needs. Your role is not simply to deliver a service, but to ensure every client leaves with a clearer path and the full weight of Intuit's resources behind them for year-round support. Build Relationships - Connect with people, demonstrate understanding and sensitivity to their financial concerns and build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship. Deliver a Best in Class Customer Experience - Create an exceptional customer experience, professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations). - Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Address client inquiries while helping them overcome tax-related challenges. What You Get: As a TurboTax - Local Service Expert, you’ll receive access to exceptional company benefits and resources, including: 401(k) Savings Plan with company matching, paid sick time, Employee Stock Purchase Plan, E&O Insurance provided by Intuit, Employee Assistance Program discounts on Intuit products including a free copy of TurboTax, ongoing collaboration opportunities with TurboTax’s network of growth-minded professionals and marketing support Key Qualifications Who You Are: • EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws preferred., • Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes., • Minimum of 3 years of paid experience filing 30 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software.Familiarity with Circular 230, • Willing to upskill into additional service types or more complex work areas (e.g., bookkeeping, payroll, business tax advisory) with training provided by Intuit, • Must be comfortable working onsite at a TurboTax office location, primarily between the hours of 8:00 AM – 5:00 PM local time, Monday through Friday, for a minimum of 20 hours per week. Operating hours are subject to change and will likely scale up during periods of peak customer demand, such as tax season, • Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance training, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time, • Must be willing to wear Intuit provided uniforms. Must be willing to use your name, picture for advertising on goggle., • Interest in building a local and online social presence as a TurboTax Expert, creating accessible tax-related content and resources for your community in accordance with Intuit’s policies, • Bilingual (English/Spanish) communication skills are a plus, • Experience in holistic tax advisory services beyond tax filing Attributes & Skills: • Passionate about empowering customers and helping them overcome the complexities of taxation., • Passionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos)., • Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio., • Exceptional customer service skills, high empathy, and a friendly, professional demeanor., • Excited to be showcased as a TurboTax - Local Service Expert in local and national marketing efforts., • Strong verbal and written communication skills., • Ability to work in a fast-paced environment independently while managing multiple priorities., • Proficient with technology, including tax preparation software and CRM/sales tools. Additional Requirements: • Must reside within the United States., • Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is California (Bay Area): $27.00 - $41.00 Southern California: $27.00 - $41.00 Colorado: $26.00 - $39.00 Hawaii: $27.00 - $41.00 Illinois: $26.00 - $39.00 Maine: $23.50 - $35.00 Maryland: $26.00 - $39.00 Massachusetts: $29.50 - $34.47 Minnesota: $23.50 - $35.00 New Jersey: $27.00 - $41.00 New York: $27.00 - $41.00 Ohio: $23.50 - $35.00 Vermont: $26.00 - $39.00 Virginia: $26.00 - $39.00 Washington: $27.00 - $41.00 Washington, DC: $26.00 - $39.00 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at _). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Job Description Ready for a summer schedule that works for you? ☀️ Summer Fun Fridays at Northeast Family Services! We close at 12:30pm every Friday from Memorial Day through Labor Day — giving our team more time to relax, recharge, and enjoy the summer sunshine! OUTPATIENT TELEHEALTH CLINICIAN – Work on Your Terms! Fee-for-Service | 100% Telehealth | Flexible Scheduling Are you looking for a telehealth clinician role where you are truly valued? At Real Help, we don’t just provide therapy - we empower our clinicians to do their best work, on their schedule, with real support. We are growing fast and are looking for passionate, Licensed Clinicians in New York who are ready to make a real difference in the lives of children, adults, and families - all from the comfort of home! Language Differential provided for Spanish, Chinese, Korean, Russian and Hindi! Why Real Help? ✅ Your Time, Your Terms: Flexible fee for service hours ✅ Competitive Pay: Earn $45-$75/hour, with premium rates for bilingual skills, specialties, and experience. ✅ Robust Support System: We offer supervision, professional development, free CEUs, and licensure assistance - we invest in YOU. ✅ Work Without the Hassle: We provide the clients, the tools, and the flexibility so you can focus on what you do best - therapy. What You’ll Do: ???? Provide individual, couples, family, and/or group therapy via telehealth. ???? Conduct intake assessments and determine the best level of care. ???? Develop personalized treatment plans that create real change. ???? Coordinate care with families, medical providers, and outside agencies. ???? Maintain documentation in our user-friendly EHR system. ???? Participate in case management and team meetings as needed. ???? Provide crisis intervention and therapeutic support as necessary. Who You Are: ✔ Licensed Clinician (LMSW, LCSW, or LMHC) in New York ✔ An experienced, compassionate, and driven clinician looking for work-life balance ✔ Comfortable managing your own schedule and caseload ✔ Flexible schedule with some evening and weekend availability ✔ Skilled in time management and documentation ✔ Bilingual (Spanish) is a big plus! ✔ Access to a laptop or CPS, high speed internet, and a phone required. Ready to Work for a Telehealth Company That Puts Clinicians First? Apply today and join a team that is redefining mental health care—one client, one clinician, one REAL connection at a time

Job Description Transgender Health & Wellness Program Coordinator In Our Own Voices, Inc. (IOOV) Albany, NY | Full-Time | Exempt | On-Site Salary: $49,500–$54,900 annually Champion Health. Build Community. Empower Lives. At In Our Own Voices, Inc. (IOOV), we believe that every transgender, gender non-conforming, and non-binary (TGNCNB) person deserves access to affirming healthcare, compassionate support, and opportunities to thrive. For more than 25 years, IOOV has been a leading voice for LGBTQ+ Black, Brown, Indigenous, and People of Color (BIPOC), advancing health equity, housing stability, violence prevention, and community empowerment throughout New York's Capital Region. We're looking for an energetic, compassionate, and community-driven leader to coordinate our Transgender Health & Wellness Program—someone who is passionate about health equity, skilled at building relationships, and committed to creating lasting change. If you're ready to make a meaningful impact every day, we want you on our team. About the Role The Transgender Health & Wellness Program Coordinator leads the implementation of innovative health and wellness initiatives designed to improve the lives of transgender, gender non-conforming, and non-binary community members. This role combines program leadership, community outreach, direct services, health education, HIV prevention, advocacy, and partnership building to ensure affirming, culturally responsive care reaches those who need it most. Working closely with the Director of Interventions, you'll coordinate programs that connect individuals to healthcare, prevention services, mental health supports, housing resources, and community while helping shape a healthier and more equitable future. What You'll Do Lead Community Health Programs • Coordinate HIV, STI, Hepatitis C (HCV), and overall health and wellness programming., • Implement evidence-based and community-informed prevention interventions., • Provide HIV/HCV testing, linkage to care, prevention education, patient navigation, and case management., • Ensure all services are trauma-informed, culturally affirming, and grounded in harm reduction. Build Relationships That Matter • Develop trusted relationships throughout transgender and gender-diverse communities., • Lead outreach efforts in community spaces, healthcare settings, and local events., • Plan wellness events, support groups, educational workshops, and community engagement activities., • Build partnerships with healthcare providers, community organizations, colleges, businesses, and government agencies. Support Health Equity • Connect participants with affirming healthcare providers and social services., • Help reduce barriers to healthcare access., • Promote HIV prevention strategies including PrEP, PEP, routine testing, and treatment., • Advocate for equitable, culturally responsive care for TGNCNB communities. Ensure Program Excellence • Monitor program outcomes and maintain accurate documentation., • Prepare reports for federal, state, and private funders., • Ensure compliance with HIPAA, New York State HIV Confidentiality Law, and grant requirements., • Conduct quality assurance and continuous program improvement. Support Team Success • Assist with training, onboarding, mentoring, and supporting program staff and volunteers., • Foster a collaborative, respectful, and mission-driven team environment., • Work across departments to strengthen client services and organizational impact. What You Bring Required Qualifications • Bachelor's degree in Public Health, Social Work, Human Services, Community Health, or a related field., • Minimum two (2) years of experience in HIV prevention, LGBTQ+ health, public health, case management, or community outreach., • Strong knowledge of transgender health, LGBTQ+ communities, HIV prevention, and harm reduction., • Experience facilitating outreach, education, and community engagement., • Excellent communication, relationship-building, and organizational skills., • Ability to work occasional evenings and weekends., • Valid driver's license and reliable transportation. Preferred Qualifications • HIV Testing Certification (or willingness to obtain within 90 days)., • Experience supervising staff, interns, or volunteers., • Bilingual (Spanish or another language)., • Experience with New York State Department of Health or other grant-funded public health programs. Salary $49,500–$54,900 annually Salary is commensurate with experience, qualifications, education, and demonstrated expertise in transgender health, HIV/STI/HCV prevention, community outreach, case management, and program coordination. Benefits IOOV proudly offers a competitive benefits package designed to support your health, well-being, and professional growth, including: • 100% employer-paid health insurance, • Dental and vision insurance options, • Generous paid vacation, sick leave, and organizational holidays, • Professional development, certifications, and continuing education opportunities, • Wellness and self-care supports, • 2% employer contribution to a 401(k) retirement plan, • Opportunities for career advancement within a growing, mission-driven organization Why Join IOOV? This is more than a job—it's an opportunity to improve lives every single day. At IOOV, you'll: • Lead high-impact health initiatives serving transgender and gender-diverse communities., • Help expand access to affirming healthcare and lifesaving prevention services., • Build trusted relationships that strengthen individuals and communities., • Collaborate with passionate professionals committed to equity, justice, and health., • Grow your career while making a lasting impact on the lives of LGBTQ+ Black, Brown, Indigenous, and People of Color. Every outreach event, every connection, and every person you support helps build a healthier, stronger, and more equitable community. Work Environment • Full-time, on-site position located in Albany, New York., • Travel throughout New York's Capital Region for outreach and community engagement., • Combination of office work, field-based services, community events, and health fairs., • Ability to lift up to 50 pounds for outreach materials and event setup., • Occasional evenings and weekends required. Apply Today Please submit: • A current resume, • A cover letter highlighting your experience, passion for transgender health, and commitment to advancing health equity for LGBTQ+ communities. Applications will be reviewed on a rolling basis until the position is filled. Equal Opportunity Employer In Our Own Voices, Inc. is proud to be an Equal Opportunity Employer committed to fostering an inclusive, equitable, and affirming workplace. We strongly encourage applications from transgender and gender-diverse individuals, LGBTQ+ people, Black, Indigenous, and People of Color, veterans, people with disabilities, and individuals with lived experience whose perspectives strengthen our mission. Join IOOV and help create a future where every transgender person has access to affirming care, opportunity, and the support they deserve. \nCompany Description In Our Own Voices, Inc. (IOOV) is a nonprofit organization dedicated to serving the needs of LGBTQ+ communities, with a focus on people of color. Our mission is to enhance the health, wellness, and overall quality of life for LGBTQ+ individuals through advocacy, support services, and community-building activities. We offer a wide range of programs, including health services, mental health support, youth services, and cultural events, all aimed at fostering a safe, inclusive, and equitable environment. At IOOV, we are committed to promoting social justice and empowering marginalized communities to thrive. In Our Own Voices, Inc. (IOOV) is a nonprofit organization dedicated to serving the needs of LGBTQ+ communities, with a focus on people of color. Our mission is to enhance the health, wellness, and overall quality of life for LGBTQ+ individuals through advocacy, support services, and community-building activities. We offer a wide range of programs, including health services, mental health support, youth services, and cultural events, all aimed at fostering a safe, inclusive, and equitable environment. At IOOV, we are committed to promoting social justice and empowering marginalized communities to thrive.

Job Description Ready to Make a Difference?The Legal Aid Society of Northeastern New York, a nonprofit civil legal services program, is seeking a Strategic Advocacy Staff Attorney. Legal Aid's mission is to fight for fairness, dignity, and justice for those living in poverty and for a society that is inclusive and equitable for all. We transform lives, build communities, and empower people by using the law to address individual and systemic wrongs and inequities. Our service area spans sixteen counties, in upstate New York, encompassing six regional offices. This position is based out of our Albany Office. For more information about our work, staff, and clients, visit www.lasnny.org.We are a unionized program with excellent benefits, offering generous time off, excellent health insurance coverage with premiums primarily paid by LASNNY, health and long-term disability insurance, retirement contributions, tuition reimbursement, qualifying moving expenses, and flexible hybrid-remote and alternative work schedules.About the RoleAttorneys in our Advocacy Department will implement strategies for impactful advocacy for economic and social justice in a broad range of civil legal issues. This requires a systemic approach that addresses deep-seated inequities rather than surface-level issues. The staff attorney will collaborate with other practice areas at LASNNY to identify and challenge systemic civil rights violations and injustices affecting large groups of our clients in various legal fields, such as unequal access to safe housing, employment discrimination, and wrongful denial of public benefits. The staff attorney will center community and co-create solutions providing community legal education and support to community-led advocacy efforts. In strategic impact cases, the staff attorney will plan, develop, file, or defend law suits whose outcome impact more than one individual and that focus on changing laws or protecting the rights of those impacted. In addition to providing direct representation to clients or client groups, the attorney will also utilize all other available advocacy tools to effectively achieve the client's desired goals - from litigation, coalition collaboration, white paper drafting, participation in the rulemaking process, media campaigns, among others.ResponsibilitiesLitigation and Legal AdvocacyDevelop and execute legal strategies in collaboration with the Advocacy Director, other LASNNY staff, and community partners to address systemic issues Conduct legal research and provide analysis on complex systemic legal issues Identify and work collaboratively with other staff and pro bono co-counselDraft and review pleadings, briefs, motions, memoranda, advocacy letters, and rulemaking comments Lead and manage litigation matters from selecting the appropriate plaintiffs/petitioners through trial and/or settlement. Mentor and co-chair with other practice staff attorneys; ensure team compliance with all deadlines and case requirements.Take, perfect, and argue appeals on a variety of civil legal mattersCommunity Engagement and CollaborationWork collaboratively with LASNNY staff and community-based organizations to identify new advocacy opportunities that address community-identified systemic legal issues and organizational prioritiesConduct community education, outreach, and build relationships with communities served by LASNNYDraft educational materials for media and for the larger communityCollaborate with the communications team for litigation efforts, client stories, and impact And other duties as determined by the Advocacy DirectorSkills and EducationApplicants must have a Juris Doctor and be admitted to the practice of law in the State of New York or be eligible for admission. Admission to the US District Court for the Northern District of New York is a plus. Minimum 3-5 years of post- admission legal litigation experience Must be willing and able to travel throughout our service area regularly.Qualifying Skills Set: Strong legal research, writing, and oral advocacy skillsExperience in initiating affirmative litigation in state and/or federal courtCourtroom experience in civil litigation mattersDemonstrated commitment to serving low-income populations, social justice and equityTraining or experience with community lawyering or community organizing with demonstrated strong listening and relationship-building skills, Experience, creativity, and willingness to use varied legal and non-legal advocacy tools to advance community-identified initiatives New York State Resident with reliable transportationPreferred qualifications include work in one or more of LASNNY's practice areas (family/DV law, housing defense, disability rights, public benefits, consumer, worker and other civil rights), appellate practice, legislative experience, fluency in another language other than English; Spanish preferred. Work EnvironmentThis position operates in a professional law office environment and occasionally may require the carrying of regular office supplies. This role requires the use of standard office equipment and software and remote videoconferencing platforms. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions.At LASNNY we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state, or local laws. We strongly encourage applications from women, BIPOC, LGBTQI+ persons, protected veterans, applicants and recipients of public assistance, older adults, and people with disabilities.If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at LASNNY and we will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.SalaryThis is a union position subject to a negotiated pay scale under the applicable Collective Bargaining Agreement (CBA). The referenced pay range represents the estimated minimum and maximum compensation for this position. Individual salary offers are determined based on the duties of the position, the applicant's experience as credited under the CBA, applicable grant funding levels, and other relevant considerations, including education, qualifications, expertise, market data, and internal equity.

Job Description In-House Clinical Recruiter – Marquis Certified Home Health Agency (CHHA) Position Title:In-House Clinical Recruiter Department:Human Resources / Talent Acquisition Location:1762 Central Avenue, Albany NY 12205 Reports To:Director of Human Resources and Director of Patient Services Employment Type:Full-Time Position Summary Marquis Certified Home Health Agency (CHHA) is seeking an experienced and results-driven In-House Recruiter to lead the recruitment and hiring of clinical and non-clinical healthcare professionals. The ideal candidate will have a proven track record of recruiting licensed healthcare professionals, including Registered Nurses (RNs), Licensed Practical Nurses (LPNs), Physical Therapists (PTs), Occupational Therapists (OTs), Speech Language Pathologists (SLPs), Medical Social Workers (MSWs) and other home care professionals. This position is responsible for developing and implementing recruitment strategies, maintaining a strong candidate pipeline, coordinating interviews, and ensuring timely staffing to support agency growth and patient care needs. Essential Duties and Responsibilities Recruitment & Talent Acquisition Source, recruit, screen, and hire qualified healthcare professionals including: Registered Nurses (RNs) Licensed Practical Nurses (LPNs) Physical Therapists (PTs) Occupational Therapists (OTs) Speech Language Pathologists (SLPs) Medical Social Workers (MSWs) Administrative and support staff Develop and maintain candidate pipelines through job boards, social media, networking events, schools, professional associations, referrals, and community outreach. Conduct phone screenings and initial interviews to assess qualifications, experience, and cultural fit. Coordinate interviews with hiring managers and clinical leadership. Manage recruitment advertising and job postings across multiple platforms. Attend job fairs, career events, and healthcare networking opportunities, often in conjunction with the Marquis Marketing team, to promote Marquis CHHA. Hiring & Onboarding Support Track applicants through the Applicant Tracking System (ATS) Verify licenses, certifications, and credentials Coordinate background checks, references, and pre-employment requirements Collaborate with HR and Clinical Management to facilitate onboarding and orientation Ensure compliance with all federal, state, and agency hiring regulations Relationship Management Build strong relationships with nursing schools, therapy programs, healthcare organizations, and workforce development agencies Maintain regular communication with candidates throughout the recruitment process Partner with agency leadership to understand staffing needs and workforce planning initiatives Reporting & Performance Metrics Monitor recruitment metrics including: Time-to-fill Cost-per-hire Source effectiveness Candidate conversion rates Retention trends Provide weekly and monthly recruitment reports to leadership team Recommend process improvements and innovative recruitment strategies Qualifications Required Bachelor’s degree in Human Resources, Business Administration, Healthcare Administration, or related field preferred Minimum of 3 years of healthcare recruiting experience Experience in Home Health Care is a huge plus! Demonstrated experience recruiting licensed healthcare professionals, including RN, LPN, PT, OT, SLP, and Home Health staff Knowledge of healthcare credentialing and licensure requirements Experience with Applicant Tracking Systems (ATS) and recruiting platforms Strong interviewing, communication, and relationship-building skills Ability to manage multiple openings simultaneously in a fast-paced environment Proficiency with Microsoft Office Suite and recruiting software Preferred Experience recruiting specifically within Home Health, CHHA, LHCSA, Hospice, or Skilled Nursing environments. Knowledge of New York State home care regulations and workforce requirements Bilingual (English/Spanish) preferred but not required Key Competencies Healthcare Recruiting Expertise Talent Sourcing & Pipeline Development Relationship Building Time Management Organizational Skills Problem Solving Compliance & Attention to Detail Results-Oriented Mindset Excellent Verbal and Written Communication Compensation & Benefits Competitive salary based on experience Health, Dental, and Vision Insurance Paid Time Off (PTO) Paid Holidays 401(k) Plan Professional Development Opportunities

Job Description Anti-Violence Services Advocate In Our Own Voices, Inc. (IOOV) Albany, NY | Full-Time | On-Site Salary: $49,500–$54,000 per year Stand with Survivors. Change Lives. Build Safer Communities. In Our Own Voices, Inc. (IOOV) is a leading LGBTQ+ nonprofit organization serving New York's Capital Region. For more than 25 years, we have advanced health equity, anti-violence services, housing stability, youth development, and advocacy for LGBTQ+ Black, Brown, Indigenous, and People of Color (BIPOC). We are seeking a compassionate, motivated, and dedicated Anti-Violence Services Advocate to join our growing team. This position provides direct support to LGBTQ+ survivors of domestic violence, sexual assault, stalking, hate violence, intimate partner violence, and other forms of interpersonal violence. If you are passionate about helping survivors, advocating for social justice, and making a meaningful impact every day, we encourage you to apply. What You'll Do As an Anti-Violence Services Advocate, you will: • Provide trauma-informed crisis intervention and emotional support to survivors., • Respond to hotline calls, walk-in clients, and crisis situations., • Conduct individualized safety planning and risk assessments., • Provide case management and advocacy services., • Assist survivors with emergency shelter, housing resources, and community referrals., • Accompany survivors to court, hospitals, law enforcement interviews, and other appointments as needed., • Connect clients to legal, medical, mental health, financial, and social services., • Maintain confidential client records and accurate case documentation., • Enter data into required databases and prepare reports in accordance with grant requirements., • Facilitate support groups, educational workshops, and community outreach activities., • Participate in violence prevention initiatives and community awareness events., • Collaborate with IOOV's housing, health, youth, and community programs to provide comprehensive, wraparound services. Qualifications Required • Bachelor's degree in Social Work, Human Services, Psychology, Criminal Justice, Counseling, Public Health, or a related field, or an equivalent combination of education and experience., • One (1) to two (2) years of experience in victim advocacy, domestic violence, sexual assault services, crisis intervention, case management, or related human services., • Knowledge of trauma-informed care, crisis response, safety planning, and survivor advocacy., • Strong understanding of LGBTQ+ communities and culturally responsive service delivery., • Excellent communication, organizational, and interpersonal skills., • Ability to maintain confidentiality and exercise sound judgment., • Valid New York State driver's license and reliable transportation., • Ability to work occasional evenings and weekends. Preferred • Bilingual (Spanish/English or another language)., • Experience facilitating support groups or educational workshops., • Knowledge of New York State victim services, housing resources, and community support systems., • Experience working with survivors of hate violence, stalking, or human trafficking. Salary $49,500–$54,000 annually Salary is based on experience, education, and qualifications. Benefits IOOV offers an outstanding benefits package, including: • 100% employer-paid health insurance, • Dental and vision insurance options, • Paid vacation, sick leave, and organizational holidays, • Professional development and continuing education opportunities, • Employee wellness and self-care supports, • 2% employer contribution to a 401(k) retirement plan, • Opportunities for advancement within a growing nonprofit organization Why Join IOOV? At IOOV, every day is an opportunity to make a difference. As an Anti-Violence Services Advocate, you'll help survivors find safety, healing, and hope while working alongside a passionate team committed to equity, justice, and community empowerment. Your work will directly support individuals and families while helping create stronger, safer, and more inclusive communities throughout New York's Capital Region. If you're looking for a career with purpose—not just a job—we'd love to hear from you. Work Schedule & Location • Full-time, • On-site in Albany, NY, • Local travel throughout the Capital Region required, • Occasional evenings and weekends for outreach, trainings, and crisis response Apply Today Submit your resume and a brief cover letter describing your experience in advocacy, crisis intervention, case management, or survivor services and why you're interested in joining IOOV. In Our Own Voices, Inc. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace. We strongly encourage applications from LGBTQ+ individuals, Black, Indigenous, and People of Color, transgender and gender-diverse individuals, veterans, people with disabilities, and individuals with lived experience whose perspectives strengthen our mission. \nCompany Description In Our Own Voices, Inc. (IOOV) is a nonprofit organization dedicated to serving the needs of LGBTQ+ communities, with a focus on people of color. Our mission is to enhance the health, wellness, and overall quality of life for LGBTQ+ individuals through advocacy, support services, and community-building activities. We offer a wide range of programs, including health services, mental health support, youth services, and cultural events, all aimed at fostering a safe, inclusive, and equitable environment. At IOOV, we are committed to promoting social justice and empowering marginalized communities to thrive. In Our Own Voices, Inc. (IOOV) is a nonprofit organization dedicated to serving the needs of LGBTQ+ communities, with a focus on people of color. Our mission is to enhance the health, wellness, and overall quality of life for LGBTQ+ individuals through advocacy, support services, and community-building activities. We offer a wide range of programs, including health services, mental health support, youth services, and cultural events, all aimed at fostering a safe, inclusive, and equitable environment. At IOOV, we are committed to promoting social justice and empowering marginalized communities to thrive.

Overview Intuit is seeking highly motivated individuals to join our dynamic team as dedicated year-round TurboTax Local Service Experts in one of our new TurboTax locations across the United States. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a TurboTax - Local Service Expert, you will serve as a trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit's mission of "Powering Prosperity Around the World." About the Role: In this role, you will work on-site from a TurboTax location as part of a collaborative team of financial experts, serving in-person and virtual customers who use Intuit TurboTax products. Your primary focus will be full-service tax return preparation, providing expert tax advice, calculations, and software support, but your responsibility extends beyond that. You will be the connective tissue between your customers and a broader team of specialists covering business tax preparation, bookkeeping, payroll, financial planning, and advisory services. This is not a hand-off model. You will sit in the same customer meetings, absorb the same context, and build a shared understanding of each customer's complete financial picture, then work in lock-step with the right experts to deliver a seamless, end-to-end Intuit experience. Your ability to understand each customer's unique situation and connect with them on a personal level is critical. Taxes can be stressful, and your presence as a trusted, knowledgeable guide makes all the difference whether you're helping with a straightforward W-2 filing, navigating a major life event like marriage, a new child, or elder care, or tackling more complex scenarios involving business income, investments, or amendments. Additionally, you will play a key role in growing TurboTax's client base within the local community, attracting new clients, establishing long-term relationships, and driving customer loyalty. You will leverage TurboTax marketing support and software to empower you in building a thriving business that fosters prosperity for both you and your community. This role is nonexempt and requires onsite presence at a TurboTax location in the United States. What You'll Do: Provide Tax Expertise - Give hands-on tax advice and complete preparation services for TurboTax clients, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language. Be a Proactive Community Ambassador - Embody a "community ambassador" and "business owner" mindset to actively build and grow a new local customer base for TurboTax. As a primary driver of local growth, you will own your market — identifying and pursuing prospects through targeted outreach, grass-roots marketing initiatives, referral networks, and community partnerships. Serve as the local face of TurboTax, converting new prospects into loyal, long-term clients. Organize and lead local events such as financial literacy workshops, community pop-ups, and networking gatherings with the support of TurboTax marketing tools and resources, to create consistent opportunities for customer engagement and brand awareness. Champion the Full Intuit Ecosystem - Act as a trusted guide for every client by developing a deep understanding of their complete financial picture and connecting them with the Intuit solutions best positioned to move them forward. As you build relationships through tax engagements and collaborative client meetings, identify opportunities to introduce clients to complementary services such as bookkeeping, payroll, financial planning, or Credit Karma that meaningfully address their needs. Your role is not simply to deliver a service, but to ensure every client leaves with a clearer path and the full weight of Intuit's resources behind them for year-round support. Build Relationships - Connect with people, demonstrate understanding and sensitivity to their financial concerns and build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship. Deliver a Best in Class Customer Experience - Create an exceptional customer experience, professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations). - Interact with customers both in-person and through Intuit's state-of-the-art video communication tools. Address client inquiries while helping them overcome tax-related challenges. What You Get: As a TurboTax - Local Service Expert, you'll receive access to exceptional company benefits and resources, including: 401(k) Savings Plan with company matching, paid sick time, Employee Stock Purchase Plan, E&O Insurance provided by Intuit, Employee Assistance Program discounts on Intuit products including a free copy of TurboTax, ongoing collaboration opportunities with TurboTax's network of growth-minded professionals and marketing support Key Qualifications Who You Are: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws preferred. Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes. Minimum of 3 years of paid experience filing 30 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software.Familiarity with Circular 230 Willing to upskill into additional service types or more complex work areas (e.g., bookkeeping, payroll, business tax advisory) with training provided by Intuit Must be comfortable working onsite at a TurboTax office location, primarily between the hours of 8:00 AM – 5:00 PM local time, Monday through Friday, for a minimum of 20 hours per week. Operating hours are subject to change and will likely scale up during periods of peak customer demand, such as tax season Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance training, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time Must be willing to wear Intuit provided uniforms. Must be willing to use your name, picture for advertising on goggle. Interest in building a local and online social presence as a TurboTax Expert, creating accessible tax-related content and resources for your community in accordance with Intuit's policies Bilingual (English/Spanish) communication skills are a plus Experience in holistic tax advisory services beyond tax filing Attributes & Skills: Passionate about empowering customers and helping them overcome the complexities of taxation. Passionate about your local community and excited to work with Intuit to engage with and build Intuit's presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos). Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio. Exceptional customer service skills, high empathy, and a friendly, professional demeanor. Excited to be showcased as a TurboTax - Local Service Expert in local and national marketing efforts. Strong verbal and written communication skills. Ability to work in a fast-paced environment independently while managing multiple priorities. Proficient with technology, including tax preparation software and CRM/sales tools. Additional Requirements: Must reside within the United States. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is California (Bay Area): $27.00 - $41.00 Southern California: $27.00 - $41.00 Colorado: $26.00 - $39.00 Hawaii: $27.00 - $41.00 Illinois: $26.00 - $39.00 Maine: $23.50 - $35.00 Maryland: $26.00 - $39.00 Massachusetts: $29.50 - $34.47 Minnesota: $23.50 - $35.00 New Jersey: $27.00 - $41.00 New York: $27.00 - $41.00 Ohio: $23.50 - $35.00 Vermont: $26.00 - $39.00 Virginia: $26.00 - $39.00 Washington: $27.00 - $41.00 Washington, DC: $26.00 - $39.00 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at _ ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

An Automotive Facilities Inspector Trainee investigates and seeks resolution of consumer complaints involving automotive services and periodically inspects service providers for licensure compliance. Candidates will be required to work in one or more counties within that region. Under the general direction of a Senior Automotive Facilities Inspector: • Obtains information concerning consumer complaints by reviewing complaint file, interviewing complainant, and soliciting third-party information., • Obtains and evaluates respondent's version of the events under dispute., • Examines vehicle and components to determine the nature, extent and necessity of work performed, using appropriate test equipment and disassembling portions of vehicles., • Examines invoices, bills of sale, purchase orders and related documents to determine whether the quality and type of repair or maintenance work and related charges conform with written estimates and work orders., • Acts as mediator between consumers and automotive facilities in cases where no illegality is uncovered., • Gathers, labels and prepares evidence., • Prepares narrative case reports of findings and makes appropriate recommendations regarding actions to be taken., • Testifies at administrative hearings and may make recommendations to the hearing officer concerning appropriate restitution., • May serve as an expert witness at court proceedings., • Conducts original inspections and periodic program audits of licensed or regulated automotive facilities to ensure compliance with all applicable laws, rules and regulations. Minimum Qualifications Vehicle Safety Field Office - Region 3 is currently accepting applications for Automotive Facilities Inspector, G-16. Counties included in Region 3 include: Albany, Clinton, Columbia, Dutchess, Essex, Fulton, Greene, Montgomery, Rensselaer, Saratoga, Schenectady, Schoharie, Ulster, Warren, and Washington. To be eligible for appointment, candidates must meet one of following conditions as detailed below: • NY HELPS*: Automotive Facilities Inspector, G-16: Five years of experience as an automotive mechanic, automotive diagnostician, or automotive technician instructor which must have included diagnosis and repair of On-Board Diagnostic 2 (OBD2) Systems., • Automotive Facilities Inspector Trainee 2, G-NS (Equated to G-15): Four years of experience as described above., • Automotive Facilities Inspector Trainee 1, G-NS (Equated to G-14): Three years of experience as described above., • Transfer: One year of permanent, contingent-permanent, or 55b/c service allocated to a G-12 or higher eligible for transfer and deemed administrative under Section 52.6 of the Civil Service Law; OR in a title approved for transfer under Section 70.1 of Civil Service Law. The transfer cannot be a second consecutive transfer resulting in an advancement of more than two salary grades., • Reinstatement: If you previously served in this title or in a title otherwise transferable to this title, you may be reinstated pursuant to Civil Service Law. If you left state service less than one year ago, the reinstatement request from a state agency will usually be approved by the Department of Civil Service. If you left state service more than one year ago, the reinstatement must also be approved by the Civil Service Commission., • 55b/c Appointment: This position is eligible for 55b/c designation and candidates with 55b/c eligibility are encouraged to apply. Candidates must possess the minimum qualifications and a current 55b/c eligibility letter. For 55b/c consideration, candidates must satisfy at least one of the Open Competitive qualifications listed. The Automotive Facilities Inspector title series includes various languages such as: Chinese, Creole, Italian, Korean, Russian, and Spanish. Please note: For a language title, YOU WILL BE REQUIRED TO TAKE AND PASS the Civil Service Language proficiency exam at a level that will ensure the ability to perform the duties of the position. If interested in applying for this position, email your resume and a cover letter to dmv.sm.HELPSInspector@dmv.ny.gov. Please note the title and location you are applying for. Additional Comments CERTIFICATE REQUIREMENT: Candidates appointed to the Trainee 1, Trainee 2, or Journey (G-16) level will be required to obtain, before completion of their traineeship and/or probation, a total of five valid certifications (or a passing score reports) from the Automobile/Light truck series (A Series) AND/OR from the Medium/Heavy truck test series (T Series) from the National Institute for Automotive Service Excellence (ASE). These field positions are located throughout New York State and require extensive field work and daily travel within a designated region of assignment. Appointees to these positions will be required to operate a motor vehicle; therefore, you must possess a driver's license valid in New York State at the time of appointment and continuously thereafter. Hours of the position will be discussed at the time of interview, including questions regarding Flextime, AWS/Compressed work week and Telecommuting. There are many benefits to working for the DMV! Including: • Paid Leave, • Paid Holidays, • Pension, • Health Insurance, • Dental & Vision Coverage, • Flex Spending, • Voluntary 457B Retirement Saving Program, • Health Care Spending Account, • Tuition Assistance Programs, • Public Service Loan Forgiveness Program, • Transportation Savings Program, • Employee Assistance Programs For additional information about the benefits of being a state employee, visit the Office of Employee Relations website at https://oer.ny.gov/employee-benefit-programs. The Department of Motor Vehicles (DMV) is committed to being a model employer for people with disabilities. DMV's commitment includes ensuring that the recruitment, application, interviewing and hiring processes are accessible to all job applicants. If you are a job applicant who may need a reasonable accommodation for any part of the application and hiring process, please contact ReasonableAccommodations@dmv.ny.gov. DMV is committed to diversity and equal opportunity, and to building a team that represents a variety of backgrounds, perspectives, and skills. We are proud to be an equal opportunity workplace, and we encourage all qualified individuals to apply, including people with disabilities or any other protected category under the law. Our goal as an employer is to reflect the diverse identities, experiences and geographies of the communities and customers we serve.

This position works closely with commercial paint customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Wholesale Product Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Wholesale Product Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. The individual selected for this role will be expected to work at Store #8025, located at: 37 Simmons Lane, Menands NY 12204 This position is eligible for health benefits, such as medical, dental and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, security, retirement and saving benefits, and more. Additional benefits include a generous time away from work package, including personal leave, paid parental leave, medical leave, vacation, holidays, among other benefits. For more information about our benefits, visit Ensure high levels of customer satisfaction through excellent sales service Assist customers in person and over the phone by determining needs and presenting appropriate products and services Build productive trust relationships with wholesale customers Process sales transactions accurately and consistent with policies and procedures Follow and achieve sales goals on a monthly, quarterly, and yearly basis Maintain precise work order files and formulas Pull appropriate products from the sales floor or warehouse Tint and mix products, as needed, to customer specifications Stock shelves and set up displays Clean store equipment Load/unload delivery trucks Assist in making deliveries, as needed Maintain in-stock and presentable condition assigned areas Remain knowledgeable on products offered and discuss available options Comply with inventory control procedures Suggest ways to improve sales Minimum Requirements: Must be at least eighteen (18) years of age Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation If internal to Sherwin-Williams, you must have received at least a "meets expectations" (3) rating on your most recent performance appraisal If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position Preferred Qualifications: Have a valid, unrestricted Driver's License Have at least a High School diploma or GED Have at least one (1) year of experience working in a delivery, retail, or customer service position Have previous work experience selling paint and paint-related products Have previous work experience operating tinting and mixing equipment Ability to read, write, comprehend, and communicate in more than one language Ability to read, write, comprehend, and communicate in Spanish At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life with rewards, benefits and the flexibility to enhance your health and well-being Career with opportunities to learn, develop new skills and grow your contribution Connection with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible

The State Programs Facilitated Enroller is responsible for assisting individuals with enrollment and renewal applications through the NY State of Health marketplace system. This includes reviewing taxes, payroll stubs, and other income documents and reviewing eligibility within the NY State of Health and EMEDNY systems according to NYS Department of Health (NYSDOH) guidelines. The State Programs Facilitated Enroller duties will also include conducting outreach and enrollment calls, working directly with customers over the phone to assist them with renewing their applications or completing new applications as permitted by the state, assisting with the NY State of Health inquiry process, answering questions regarding specific CDPHP plans offered through NY State of Health, processing member recertification applications, adds, changes and terminations. The candidate will also handle renewals over the phone, and as needed, community outreach events, or other questions related to enrollment. All Facilitated Enrollers must conduct themselves in accordance with regulations and instruction set forth by NYS and the Federal government and are expected to meet all defined CDPHP standards of outreach. Essential Accountabilities: • Assisting members in renewing coverage through the NY State Health, including any inquiries in that process, with recertification applications, assisting with changes to their application, and providing general information about the program over the phone., • Point of contact for the resolution of all inquiries received via phone calls, emails, or other written correspondence regarding enrollment in the NY State of Health. This includes, but is not limited to, making outbound calls to investigate or retrieve missing or incomplete information. Act as principal interface with the customer on the telephone for enrollment and renewals in State Programs. Effectively deliver enrollment verification information via approved scripting, including, but not limited to discussing the use of the plan identification card, provider network, and prescription program, if applicable., • Assist prospective members with inquiries on and enrolling into individual off-exchange health plans directly with CDPHP., • Maintain appropriate standards of outreach to new and existing members to contribute to the growth of membership., • Work with and have a comprehensive understanding of Facets, EMEDNY, InContact, Macess EXP, and NY State of Health database and all other vendor and in house systems used to perform departmental tasks., • Enter enrollment information into Salesforce in a timely manner and maintain accurate notes within Salesforce on the enrollment activity of the customer., • Perform all duties and assignments in compliance with corporate and department performance standards and agreements., • Work closely with all team members to ensure the team meets all established goals for accuracy, timeliness, and customer satisfaction., • Assist with inbound calls and scheduling enrollment appointments as needed., • Ensure confidentiality of all data in compliance with department and Plan confidentially policies., • Communicate the goals and processes of State Programs effectively and efficiently both internally and externally., • The employee agrees to comply with CDPHP's Corporate Compliance Policy, and all laws, rules, regulations and standards of conduct relating to the Corporate Compliance Policy and has a duty and obligation to report any suspected violations of any law, the standards of conduct or Corporate Compliance Policy to his or her immediate Supervisor, the fraud and abuse hotline, the Compliance Officer, the Compliance Director, Human Capital Management or the Chief Executive Officer., • Performs other duties as assigned., • Be available for after-hours events as needed. Minimum Qualifications: • High school diploma or GED required., • Marketplace Facilitated Enroller certification or Certified Application Counselor certification required or must be obtained within 30 days of hire., • Minimum of 1 year employment experience in a health insurance setting required, with experience in Government Programs preferred., • Demonstrated ability to interpret and make decisions based on corporate underwriting guidelines, as well as State of New York & Federal statutes relating to healthcare administration., • Demonstrated ability to pro-actively identify problems, as well as recommend and/or implement effective solutions., • Demonstrated ability to work with and maintain confidential information., • Demonstrated ability to provide excellent customer service and develop relationships both internally and externally., • Excellent verbal and written communication skills., • Flexibility to adapt to a changing and fast-paced environment., • Strong system research and analysis skills; deductive and creative thinking., • Strong attention to detail and capability to meet established productivity and quality standards., • Demonstrated ability to effectively manage time with multiple task assignments., • Ability to speak Spanish or another language preferable. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Equal Opportunity Employer Compensation Range(s): The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.