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  • West Village Flowers of New York, LLC
    Florist
    Florist
    8 days ago
    $16–$20 hourly
    Part-time
    Manhattan, New York

    Position Summary: We are seeking a friendly, detail-oriented individual to join our team as a Florist/Front Desk Associate. This dual role combines creative floral design with excellent customer service and administrative support. You will assist in daily floral operations, greet customers, answer inquiries, and ensure smooth front desk operations. Key Responsibilities: Floral Design & Shop Duties: Create, arrange, and maintain floral designs according to shop standards and customer requests. Care for flowers and plants (watering, trimming, conditioning, and monitoring inventory). Assist with unpacking, processing, and stocking floral shipments and supplies. Prepare arrangements for walk-in orders, deliveries, events, and special occasions. Keep the floral workspace clean, organized, and presentable. Front Desk & Customer Service: Greet and assist customers in person, over the phone, and via email. Provide product knowledge, help customers select flowers, and take custom orders. Process transactions (cash, credit card, POS system) accurately. Schedule and coordinate deliveries; communicate with drivers and customers. Answer general inquiries and resolve customer concerns in a professional manner. Administrative & Support: Maintain records of orders, invoices, and payments. Manage front desk organization, including phones, emails, and appointments. Assist with marketing efforts (social media updates, promotions, window displays). Support the team with other shop tasks as needed. Qualifications: Previous experience in floral design or customer service preferred (training available). Strong communication and interpersonal skills. Ability to multitask and stay organized in a fast-paced environment. Basic computer and POS system knowledge. Attention to detail with a creative eye for design. Flexible schedule, including weekends and holidays as needed. Ability to lift up to 25 lbs and stand for extended periods. Work Environment: Creative and customer-focused setting. Hands-on role with a mix of design, customer service, and administrative duties. Collaborative team environment with opportunities to learn and grow.

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  • NYC Water Cruises Pier 36
    Cruise Coordinator
    Cruise Coordinator
    15 days ago
    $17 hourly
    Full-time
    Manhattan, New York

    Key Responsibilities: Guest Coordination: Welcome and check in guests for dinner cruises and charters Communicate cruise details, schedules, and expectations clearly to all guests Address on-site customer questions, requests, and issues with professionalism Event & Cruise Logistics: Coordinate with vendors (catering, entertainment, musicians, decorators, etc.) Ensure boat is cruise-ready (clean, set up, stocked, and staffed) Monitor timelines and manage boarding/disembarkation processes Maintain manifest accuracy and monitor guest counts Private Charters: Liaise with clients to confirm cruise details, timing, food and beverage choices, and special requests Provide day-of-event support to ensure charter expectations are met or exceeded Administrative: Assist in preparing run sheets and event schedules Track special requests and dietary accommodations Report any operational issues or incidents to management Qualifications: Prior experience in events, hospitality, or maritime coordination preferred Strong organizational and time-management skills Excellent communication and customer service abilities Comfortable working on water-based vessels Ability to stand and move for extended periods and lift up to 30 lbs Available to work evenings, weekends, and holidays Bonus Points For: Knowledge of NYC waterfront and tourism industry Bilingual or multilingual abilities Familiarity with event coordination software or booking systems Compensation: Competitive hourly wage or salary Tips or bonus incentives (if applicable) Opportunities for growth in a fast-growing cruise and events company

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    No experience
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