Strategic operations jobs in Hempstead, New York - Page 2Create job alerts

Job Description About Canteen: Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary. Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry. Come for the job, stay for the career. We are Canteen. Job Summary As the Vice President of Customer Experience, you will lead and manage all aspects of customer relationships and business operations to ensure excellence, efficiency, growth, and retention. You will oversee people, resources, service delivery, and foster a culture of hospitality while analyzing systems and results to drive continuous improvement. Key Responsibilities • Drive results across client growth, retention, satisfaction, people leadership, financial performance, retail and marketing programs, and executive team participation., • Lead the business to achieve high performance as measured by company scorecards., • Build strong relationships across all levels of the organization., • Identify client needs and maintain a high level of emotional intelligence., • Communicate account progress and new company initiatives to clients., • Conduct and monitor customer, client, and associate satisfaction surveys., • Visit client sites and facilities regularly., • Deliver corporate communications and priorities to regional teams and clients., • Build and lead a high-performing, results-driven team., • Cultivate a people-focused culture emphasizing growth and development., • Ensure corrective actions are taken at client sites not meeting satisfaction standards., • Develop and monitor accurate budgets and forecasts., • Ensure financial performance aligns with client expectations., • Support the sales process, including site surveys, presentations, negotiations, and contract approvals., • Oversee operations team performance at customer sites., • Ensure annual audits are conducted, including financial, contractual, customer satisfaction, sanitation, food safety, and HR compliance.Preferred Qualifications, • Bachelor’s degree or equivalent professional experience., • 10–15 years of upscale food service experience, including 8+ years in management., • Proven experience in personnel management, including hiring, supervision, evaluation, development, and succession planning., • Ability to multitask and stay focused in a fast-paced environment., • Strong business acumen with the ability to make decisions based on financial data., • Knowledge of HACCP controls and proper food storage/use., • Proficiency in Microsoft Office (Word, Excel, PowerPoint)., • ServSafe or Department of Health certification is a plus., • Ability to interpret financials, business records, and statistical reports. Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs). Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Maryland, Washington State, or to be performed Remotely, click here for information on additional company-provided time off benefits. About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. Canteen maintains a drug-free workplace. Req ID:1467966 Canteen

Job DescriptionOur client is looking for a dynamic and experienced Charter Flights Director to lead the Charter Division of their private aviation helicopter company. Reporting directly to the CEO, the ideal candidate will be responsible for driving charter sales growth, ensuring operational excellence, and delivering exemplary customer service to high-end clientele. This pivotal role involves strategic planning, business development, and collaboration with multiple departments to provide exceptional air travel experiences while ensuring compliance with FAA regulations and company policies. Responsibilities: • Manage and coordinate helicopter charter sales, including quoting, booking, and scheduling., • Develop business strategies to increase profitability, optimize the fleet, and expand geographic destinations., • Provide exceptional service to high-net-worth individuals and corporations with personalized itineraries., • Drive sales growth through marketing initiatives and client engagements., • Collaborate with pilots, ground crew, and maintenance teams to ensure safe and on-time flight operations., • Maintain up-to-date knowledge of FAA regulations and oversee safety and compliance protocols., • Bachelor’s degree in aviation management, business administration, or related field., • Minimum of 3 years of experience in charter sales within a Part 135 helicopter operation., • Strong organizational skills and ability to manage multiple tasks effectively., • Excellent communication and interpersonal skills focused on delivering outstanding customer service., • Proficiency in MS Suite; aviation software experience is a plus., • Background in luxury helicopter charter sales or hospitality catering to high-end clientele., • Certification or training in aviation safety and compliance.Join us and enjoy a competitive salary, bonus incentives for meeting targets, and a comprehensive benefits package including 401k, medical, dental, and vision coverage. Take the lead in shaping the future of our Charter Division and delivering unparalleled air travel experiences. Apply now to be part of our innovative and exciting team!

Job Description Are you ready to make a difference in your community? Do YOU want to work on a team that is committed to empowering individuals? At Helen Keller Services, our employees work in an environment that is more than just a workplace, it’s a community. Since 1893, Helen Keller Services (HKS) has been committed to improving the lives of individuals who are blind, visually impaired, or have combined hearing and vision loss. Helen Keller Services for the Blind is currently seeking a full-time Administrative Assistant to join our Rehabilitation Services department located in Hempstead, NY. SUMMARY Responsible for supporting the execution of HKS’s Mission, goals, and objectives through the delivery of high-quality administrative and program support for the Rehabilitation Services Department, with a strong focus on the Adaptive Living Program (ALP). The Administrative Assistant plays a critical role in maintaining accurate records, managing data in NYSCB’s inFormed system, assisting with outreach and support group coordination, and ensuring smooth daily operations to help clients with visual impairments receive timely and effective services. The Administrative Assistant must demonstrate a sincere commitment to HKS’s Mission and Values and conduct him/herself at a high professional level at all times, projecting a positive image of HKS internally and externally. ESSENTIAL DUTIES AND RESPONSIBILITIES Responsible for the development and execution of administrative functions within his/her span of control in accordance with HKS’ Mission and Strategic Objectives. Specifically, responsible for: • Supporting the Adaptive Living Program (ALP) through administrative tasks including report uploading, service tracking, and data entry into NYSCB’s inFormed database., • Creating, managing, and submitting service authorizations in collaboration with rehabilitation instructors and NYSCB staff., • Assisting with the preparation and submission of monthly program reports, including unit summaries and service data tracking., • Ordering adaptive equipment for VRT and O&M staff., • Maintaining organized digital and physical client records in accordance with agency policies and confidentiality standards., • Making outreach and reminder calls for support groups, client workshops, and special events., • Assisting with the creation and distribution of outreach materials (flyers, emails, mailings) to promote services and events., • Supporting internal communication between rehabilitation staff, program leadership, and other departments. EDUCATION and/or EXPERIENCE High school diploma or equivalent required; associate or bachelor’s degree preferred. Minimum of 2 years of administrative or office experience; experience in nonprofit, healthcare, or human services settings a plus. Strong proficiency in Microsoft Office (Word, Excel, Outlook) and comfort learning new databases. Excellent organizational and time management skills. Strong written and verbal communication. Ability to handle confidential information with professionalism and discretion. Bilingual (especially Spanish) a plus. WORK LOCATION Hempstead, NY JOB TYPE Full-Time HOURLY WAGE $23 - $26 Hourly At HKS, we strive to provide a healthy work-life balance for our employees. We offer generous paid time off and comprehensive benefit package including: • Medical Insurance, Dental Insurance, Vision Insurance, • Paid Vacation, Sick, and Personal Time Off, • Paid Holidays Off, • Life Insurance, • Short/Long Term Disability, • Voluntary Ancillary Benefits, • FSA, HSA, and Commuter plans, • 403b Program w/ Employer Match, • Employee Assistance Program, • Career Advancement opportunities HKS is an equal opportunity employer and is committed to providing reasonable workplace accommodations to individuals with illness, injury, or disability to complete the essential functions of their job.

Job Description About Canteen: Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary. Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry. Come for the job, stay for the career. We are Canteen. Job Summary Are you a relationship-builder with a sharp eye for detail and a passion for operational excellence? We’re looking for a Client Operations Manager to serve as the vital link between our company and key clients—ensuring seamless service, smart sourcing, and long-term satisfaction. In this dynamic role, you’ll manage everything from product procurement and inventory to client communication and strategic reporting. You’ll be the go-to expert for ensuring that client needs are met with urgency, accuracy, and care—while navigating the complexities of cross-functional collaboration and supply chain strategy. What You’ll Do: • Be the Client’s Trusted Partner: Build and nurture strong, long-lasting relationships with key clients, understanding their needs and delivering tailored solutions., • Own the Procurement Process: Source and procure essential goods and services, including product substitutions, while maintaining budget awareness and quality standards., • Keep Operations Flowing: Monitor inventory levels, process purchase orders, and ensure timely, accurate deliveries., • Create Impactful Product Rotations: Develop and manage marketing schedules that align with client goals and seasonal trends., • Drive Strategic Insights: Prepare and present reports on key account metrics, procurement performance, and client initiatives., • Ensure Quality & Compliance: Verify that all procured items meet required specifications and standards., • Collaborate Across Teams: Act as the central point of contact between clients, suppliers, and internal teams to ensure smooth execution of strategies., • Solve with Confidence: Resolve complex service issues and client concerns with professionalism and urgency.What You Bring:, • Bachelor’s degree in Business Management or related field, • 5+ years of experience in client relationship management, procurement, or operations—preferably in Grocery, Distribution, or Food & Beverage, • Proven ability to manage complex client portfolios and procurement processes, • Strong analytical, critical thinking, and problem-solving skills, • Excellent communication, presentation, and negotiation abilities, • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) Associates at Canteen are offered many fantastic benefits. Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs). Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Maryland, Washington State, or to be performed Remotely, click here for information on additional company-provided time off benefits. About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. Canteen maintains a drug-free workplace. Req ID:1454330 Canteen