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Center (Practice) Manager MedRite Urgent Care Company Overview MedRite Urgent Care is a fast-growing organization delivering modern, accessible urgent medical treatment and routine healthcare services that elevate the quality of life for our patients. Our team is committed to providing an exceptional patient experience—treating everyone like family. We are seeking a dynamic Center (Practice) Manager who embodies our core values of being caring, knowledgeable, and exceptional. This leader will bring positivity, operational excellence, and an ownership mindset to their center, ensuring a culture of teamwork, accountability, and outstanding patient care. The Center (Practice) Manager works closely with the District Manager and Regional Director of Field Operations to drive success within their center. The Center (Practice) Manager reports to the District Manager. Core Competencies Ownership Mentality • Demonstrates personal commitment to MedRite’s mission through action., • Follows through on commitments and holds self and others accountable., • Quickly evaluates challenges and proposes effective solutions., • Remains calm and confident under pressure; adapts quickly to change., • Builds rapport across levels and functions through friendliness, openness, and respect., • Fosters constructive relationships with diverse individuals. The Center (Practice) Manager will: Leadership & Communication • Communicate effectively across all organizational channels., • Spend 90% of scheduled time on the center floor engaging with, coaching, and developing the team., • Maintain monthly scheduling in the Core Scheduler., • Maintain strong cross-functional knowledge of all roles and support as needed., • Collaborate with providers to ensure clinical and operational alignment., • Foster a culture of teamwork within the center and across the district., • Ensure exceptional patient experiences through MedRite’s patient care model and feedback tools (NPS, Google reviews)., • Recruit, interview, and select high-performing team members using the Talent Acquisition process., • Lead onboarding and training for new staff., • Provide ongoing coaching and performance feedback., • Partner with the District Manager and HR Business Partner to address performance issues., • Identify talent, assess potential, and develop succession plans., • Execute clinical and operational strategy in partnership with District Manager, Regional Director, and clinical leadership., • Manage center financial resources in partnership with leadership., • Oversee Occupational Health workflows to ensure flawless execution., • Manage labor, supplies, materials, and service resources efficiently; identify improvement opportunities., • Ensure brand standards, including surgical-level cleanliness, are consistently maintained., • Create staff schedules and process payroll., • Ensure compliance with all standard operating procedures., • Partner with clinical staff to ensure accuracy and quality of lab processes. People • Builds Effective Teams: Attracts top talent, develops team members, and drives engagement., • Operational Excellence: Anticipates trends, adapts processes, and aligns team actions to business goals., • Bachelor’s degree or equivalent experience., • Demonstrated leadership experience (healthcare preferred)., • Minimum of 45 hours per week with flexibility to support staff coverage., • Strong written and verbal communication skills., • Excellent organizational, time-management, and multitasking abilities., • Strong problem-solving and troubleshooting skills., • Comfort and adaptability in a fast-paced environment., • Keen attention to detail., • Proficiency with MS Excel, Word, and PowerPoint., • Outstanding growth and career development opportunities., • Paid Time Off (PTO)., • Medical, Dental, and Vision insurance., • 401(k) with employer match

Job description Healthcare Operations Manager +MEDRITE Urgent Care MedRite Urgent Care is a fast-growing organization that provides patients with a modern solution for urgent medical treatment and routine healthcare to improve their quality of life. We are seeking a dynamic Center (Practice) Manager who lives our core values of being caring, knowledgeable, and exceptional with a passion for serving our patients. This leader will exude positivity, operational excellence, ownership of their business, and the expertise to act with a sense of urgency. Our team members deliver an impeccable patient experience and treat everyone like family. The Center (Practice) Manager will lead the team in their center and work collaboratively with the Field Operations team to ensure exceptional patient experiences. The Center (Practice) Manager will Report to the Regional Operations Team. Core Competencies: o Follows through on commitments, takes accountability for actions, and ensures others do the same. o Collaborates in establishing clear responsibilities and processes for monitoring work and measuring results. o Quickly adapts to changes in situations and can adjust approaches. o Anticipates obstacles and plans accordingly. o Builds strong constructive relationships with people similar and different from self. o Remains positive in the face of obstacles and adversity. Job Description: The Center (Practice) Manager will: · Communicate effectively across all channels of the organization. · Spend 90% of their on the Center Floor, working, coaching, and developing Center Team. · Enter their schedule into the Core scheduler monthly. · Achieve a Network Promoter Score (NPS) of 85% or greater monthly. · Possess cross-functional knowledge of all roles in the center with the ability to support as needed. · Collaborate with providers in the center on an ongoing basis to ensure team alignment. · Foster a culture of collaboration within the center and across the district, enhancing the patient experience. · Network, Recruit, and Hire to identify top cross-functional talent to fill the roles within the center using the defined Talent Acquisition process. · Provide ongoing coaching and accountability for each team member in their role utilizing the performance management cycle. · Onboarding and training new team members. · Quickly address performance issues with the District Manager and Human Resources Business Partner. · Respect Confidentiality at all levels. · Assessing talent and creating a succession plan for team members using resources and career development plans. · Coach and provide feedback on performance with consistency. · Seek ways to recognize and reward the performance of team members. · Ensure all team members deliver a seamless patient experience through MedRite's patient care model and patient feedback. (NPS, Google.) · Address patient concerns and feedback with immediacy. · Implement the strategic direction of clinical operations in the assigned center in collaboration with the District Manager, Regional Director of Center Operations, and clinical team. · Manage the financial resources for the assigned center in partnership with the Center Manager. · Ensure the Occupational health journey is flawlessly executed. · Efficiently managing resources, labor, services, supplies, and materials and identifying improvement opportunities. · Ensure the flawless execution of brand standards, including surgical cleanliness in all areas of the center. · Creating schedules and processing payroll for centers. · Ensure compliance with all standard operating procedures within the assigned center. · Ensure the quality of lab processes in partnership with providers and medical assistants. · Assume other duties as assigned and warranted. Functional Competencies: • People o Builds Effective Teams: § Attracts Top Talent. § Drives Engagement of all team members. § Develops Talent. § Patient Focus. • Performance: o Drives Results § Persists in accomplishing goals and objectives despite obstacles and setbacks. § Has a track record of exceeding goals. § Helps others achieve results. • Process: o Operational Excellence § Anticipates and executes changes in policies, practices, and trends. § Leverages knowledge of business drivers to execute strategy and guide the team's actions. § Plans and prioritizes work to meet commitments aligned with organizational goals. § Ability to apply the right resource to the correct process. Salary: $65,000- $75,000 Minimum Qualifications: · Bachelor's degree or equivalent. ( Healthcare Preferred) -Leadership Experience Required. · Ability to lead by example and model the way. · Strong written and verbal communication skills. · Excellent organizational and time management skills. · Minimum of 45 hours per week. · Ability to cover and support staff shifts as necessary. · Ability to adapt to a fast-paced environment. · Keen attention to detail. · Problem-solving and troubleshooting skills. · Comfortable in a fast-paced environment. · Leadership experience required. · Excellent oral and interpersonal skills. · Excellent communication skills. · Proficient with MS Excel, Word, and PowerPoint. *Benefits · Outstanding growth opportunities. · Paid Time Off. · Medical, Dental, and Vision Insurance. · 401k match. Must be able to stand for prolonged periods of time. Must be able to lift up to 50 lbs. Job Type: Full-time Pay: $65,000.00 - $75,000.00 per year Benefits: • 401(k), • Dental insurance, • Health insurance, • Paid time off, • Vision insurance Medical Specialty: • Urgent Care Schedule: • Monday to Friday, • Weekends as needed Work Location: In person

Secretary I Intake/Scheduler (FGP) - Brooklyn. We have an exciting opportunity to join our team as a Secretary I Intake/Scheduler (FGP) - Brooklyn. Refers Surgical and Infusion scheduling to Senior Medical Secretary.

Secretary I Intake/Scheduler (FGP) - Brooklyn. Position Summary: We have an exciting opportunity to join our team as a Secretary I Intake/Scheduler (FGP) - Brooklyn. Refers Surgical and Infusion scheduling to Senior Medical Secretary.

Job Description New York Ophthalmology is seeking a driven, detail-oriented Surgical Scheduler to join our team. This role is ideal for someone who takes initiative, thrives in a fast-paced environment, and can confidently manage the surgical booking process from start to finish. Key Responsibilities: • Manage the full scheduling process for cataract and other ophthalmic surgeries, • Coordinate with surgeons, patients, surgery centers, and insurance providers, • Follow up with patients and ensure pre-op and post-op requirements are met, • Identify opportunities to upsell premium surgical options and communicate benefits to patients, • Maintain accurate records and ensure no detail is missed, • Support additional booking tasks and administrative duties as needed Requirements: • Highly organized with exceptional attention to detail, • Strong communication skills and comfort discussing medical and financial options with patients, • Self-governing and reliable – must be able to manage time and workload without close supervision, • Experience in ophthalmology or surgical scheduling preferred, • Willingness to occasionally travel to other NYOPH locations when needed, • Based primarily out of our Brooklyn office, • Spanish speaking Why NYOPH? We’re a dynamic, multi-location ophthalmology practice dedicated to exceptional care and innovation. You’ll be part of a team that values professionalism, autonomy, and growth.