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Manager, Ontology and Data Modeling The role of the Manager of Ontology and Data Modeling is to develop, implement, and maintain enterprise ontologies in support of Capital One's Data Strategy. The Manager of Ontology and Data Modeling, as part of Enterprise Products and Platforms, will be responsible for working collaboratively across Capital One Lines of Business and Functions to develop domain ontologies in support of enterprise initiatives. The Manager of Ontology and Data Modeling will be responsible for partnering with Technology, Machine Learning, and other Capital One teams to support the development and integration of semantic technology into Capital One data products and services. The Manager of Ontology and Data Modeling should be capable of supporting an emerging and evolving semantic program at Capital One, capable of clearly communicating and advocating the value of using semantic technology and knowledge organization concepts. Primary Responsibilities * Partnering with Enterprise governance and tooling teams to develop and implement standards for ontologies to support data consumers * Partnering with Data Product Managers, data modelers, and other ontologists to understand use cases and pain points for data discovery and consumption * Partnering with Data Product teams to align on shared vocabularies within and across data domains, and design modeling solutions that meet consumer needs and requirements * Maintaining a scalable ontology that seamlessly integrates vocabularies across domains (Account, Customer, etc), types of data (structured, unstructured), and levels of granularity (up and down the ontology’s hierarchy) Role-Based Competencies * Modeling and implementing taxonomies/ontologies that solve pain points for data consumers trying to find, understand, or use data * Able to partner across business, technical, and data science teams to implement standardized vocabularies, metadata, and relationships (aka taxonomies/ontologies) in data consumption experiences * Able to autonomously structure solutions to complex problems and develop modeling frameworks in collaboration with the broader Capital One Ontologist community * Able to make balanced decisions in modeling design and implementation, such as balancing standardization, scalability, and convergence with user-specific needs for customization and ease of use * Able to develop and implement ontologies and data models in consultation with stakeholders in teams dedicated to data management, search, product management, machine learning, and other enterprise initiatives. * Able to analyze and implement knowledge organization strategies using tools capable of machine learning and semantic enrichment. Basic Qualifications * Bachelor’s degree in information science, computer science, engineering, library science, ontology, semantics or computational linguistics * At least 4 years’ experience in a metadata field of work (such as ontology, taxonomy, semantics or computational linguistics) * At least 4 years’ experience or training in using W3C standards including linked and canonical data and ontologies (JSON, XML, RDF, RDFS, OWL, and SKOS) * At least 4 years’ experience or training in ontology and linked data tools (Protégé, TopQuadrant, PoolParty, Stardog, AnzoGraph, Neptune, or Data.World) * At least 4 years’ experience or training with SQL or SPARQL Preferred Qualifications * Master’s degree or PhD in information science, computer science, engineering, library science, ontology, semantics or computational linguistics * Understanding of the development of ontologies and the use of controlled vocabularies and thesauri in enhancing the discovery of management of enterprise data * Familiarity with graph databases and technologies * Familiarity with Python or R * Familiarity with JSON, OpenAPI/YAML, AVRO * Familiarity with Agile principles, processes, and methodologies * Strong project management experience At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $158,400 - $180,800 for Manager, Ontology and Data Modeling McLean, VA: $158,400 - $180,800 for Manager, Ontology and Data Modeling New York, NY: $172,800 - $197,200 for Manager, Ontology and Data Modeling Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the ___. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ___. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ___ For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Job Description🚀 Join the Future of Commerce with Whatnot! Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. We’re re-defining e-commerce by blending community, shopping, and entertainment into a community just for you. As a remote co-located team, we’re inspired by innovation and anchored in our values. With hubs in the US, UK, Germany, Ireland, and Poland, we’re building the future of online marketplaces –together. From fashion, beauty, and electronics to collectibles like trading cards, comic books, and even live plants, our live auctions have something for everyone. And we’re just getting started! As one of the fastest growing marketplaces, we’re looking for bold, forward-thinking problem solvers across all functional areas. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business, and bring people together through commerce. 💻 Role We are looking for intellectually curious, highly motivated individuals to be foundational members in shaping the Discovery Platform. You will play a critical role in defining the technical direction and designing a world-class scalable Discovery system that is scalable enough to keep pace with our business growth to power feed, browse, search and taxonomy systems while catering to the unique challenges of operating a marketplace for live shopping! Working in a highly cross functional role, you’ll make key decisions about how we integrate retrieval, ranking through machine learning, real-time and stream processing, content understanding, materialization into a highly personalized discovery experience that unlocks product iterations while providing strong reliability. An ideal candidate will have experience building discovery backend and data systems at scale, with a knack for working closely with product engineers to solve immediate problems for our users while making right tradeoffs towards building a platform. We’ll often prototype new ideas quickly, and then need to build them for extreme scale while coordinating closely with other teams - the ideal person for this role is an expert at both of these approaches. Learn more about the Discovery systems at Whatnot from our blog posts on Whatamix, LLMs for Search. What you'll do: * Build the services and infrastructure to enable advanced recommendation systems solutions for real-time, dynamic feeds * Build a scalable, stable, low latency discovery experience * Partner closely across the machine learning, platform, and product engineering teams to utilize models to solve discovery problems * Contribute scalable solutions across various serving stacks at the feed, search, machine learning service, and Discovery application layers. * Define and advance our technical approach to scalable recommendation systems. Team members in this role are required to be within commuting distance of our San Francisco, Los Angeles, Seattle, and New York hubs. 👋 You Curious about who thrives at Whatnot? We’ve found that embodying a low ego, growth mindset, and high-impact drive goes a long way here. As our next Software Engineer you should have 5+ years of experience, a Bachelor’s degree in Computer Science, Statistics, Mathematics, Software Engineering, a related technical field, or equivalent work experience, and ideally deep experience with several of the following: * Industry experience in building and scaling a platform to handle high volume / throughput applications * Ability to work autonomously and lead initiatives across multiple product areas and communicate findings with leadership and product teams. You can mentor others and prioritize building inclusive, supportive teams. * Experience in machine learning fields (e.g. Recommendations, Content Understanding and Search). * Expert at designing and building scalable and maintainable backend systems. * Firm grasp of visualization tools for monitoring and logging e.g. DataDog, Grafana * Familiarity with cloud computing platforms and managed services such as AWS Sagemaker, Lambda, Kinesis, S3, EC2, EKS/ECS, Kafka, Flink/Spark, OpenSearch, ElasticSearch, Lucene, SOLR. * Experience with concurrent programming patterns across distributed systems (AsyncIO python preferred), and optimizations / profiling / observability associated with them. * Experience managing cloud technologies (AWS or Google Cloud) and comfort with infrastructure-as-code approaches (e.g. Terraform). In addition to these role-specific qualifications, all engineering team members are expected to have: * Proficiency in at least one server-side programming language (preferably Python), common algorithms and data structures, and software design principles. * Self-starter ethic, thriving under a high level of autonomy. * Exceptional interpersonal and communication skills. 🎁 Benefits * Generous Holiday and Time off Policy * Health Insurance options including Medical, Dental, Vision * Work From Home Support * Home office setup allowance * Monthly allowance for cell phone and internet * Care benefits * Monthly allowance for wellness * Annual allowance towards Childcare * Lifetime benefit for family planning, such as adoption or fertility expenses * Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally * Monthly allowance to dogfood the app * All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!). * Parental Leave * 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence. 💛 EOE Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce. Compensation Range: $162K - $215K

Job Description Senior Data Engineer Location: Remote (U.S.) or New York City Type: Full-Time We're seeking a talented Senior Data Engineer to help reshape how brands communicate—by empowering them to market with precision, not excess. You’ll play a pivotal role in building scalable systems that turn noisy customer data into clear insights for smarter machine learning decisions. It’s a fast-moving, hands-on role with a tight-knit engineering team and real impact from day one. Responsibilities • Architect and maintain robust data pipelines that scale across high-volume sources, • Develop an event taxonomy and normalization layer for clean, consistent data ingestion, • Use tools like Airflow and dbt to manage data workflows and transformation, • Collaborate with data science and ML teams to support model training and deployment, • Design optimized data models for reliable storage and analysis, • Monitor data workflows and troubleshoot issues across the full pipeline, • Implement ETL/ELT processes with a sharp eye for performance and reliability, • Contribute to feature engineering and A/B test infrastructure in big data environments, • Uphold high standards for data quality, security, and governance You Bring • 5+ years in data engineering, working with complex, high-volume systems / significant data. Think Spotify, Wayfair, Shopify, Netflix etc..., • Strong Python and SQL chops, • Experience with asynchronous Python, • Familiarity with DAG tools like Airflow, dbt, or Dagster, • Comfort jumping between reporting layers and infrastructure architecture, • Solid understanding of cloud platforms (AWS, GCP, Azure) and deploying data solutions, • Knowledge of dev-ops best practices and containerized environments, • Strong communication skills—able to translate technical complexity clearly, • Ownership mindset with a bias for building, refining, and shipping production-quality systems The position is fully remote but you must be based in the US. We will pay up to $230k per annum + benefits

Job Description Hi, we're Brigit! A holistic financial health company helping everyday Americans build a brighter financial future. With a business model that is aligned with our customers, we create transparent, fair, and simple financial products that put money back in the hands of our members, help them spend wisely, avoid unfair fees and build their credit quickly. If autonomy, ownership, and having meaningful input at the company you work for is important to you, come join our growing team! Brigit is doing innovative and exciting work, but don’t just take our word for it, our work is being recognized by others: * Built In's 2025 Best Places to Work For In New York City * Built In’s 2024 & 2025 Best Startups to Work For In the U.S. * Built In’s 2023 - 2025 Best Startups to Work For In New York City * Fast Company’s Most Innovative Companies of 2022 * Business Insider’s Most Promising Consumer Startups 2022 * Forbes Fintech 50 2022 Role Overview: We are seeking a strategic and hands-on Director of Analytics to lead a team of analysts and work directly with stakeholders on user acquisition, engagement, reactivation, and retention. This person will own the analytics roadmap and have a large influence on the product roadmap for user acquisition, lifecycle optimization, and core product adoption. You will partner closely with Product, Engineering, Growth Marketing, CRM, and Finance to drive data-informed decisions and scalable growth strategies. You’ll build and lead a high-performing team of analysts, champion a culture of experimentation, and design frameworks that help the company understand and improve user behavior across the funnel. What you'll be doing: * Drive the strategic vision for data and measurement across user acquisition, onboarding, engagement, retention, monetization, and churn. * Lead and scale the analytics function across the Marketing, Growth, and Membership verticals. * Coach a team of analysts to develop frameworks, deliver data-driven insights, and influence decision-making. * Develop and standardize our experimentation framework for junior team members to leverage. * Provide actionable insights into what drives user behavior and how to influence it. * Translate complex data into clear business narratives and recommendations. * Define and evolve KPIs and metric hierarchies across the user journey. * Improve the analytics and reporting layers to improve efficiency and consistency across the data and analytics team. * Establish best practices for instrumentation, event taxonomy, and data quality. * Partner cross-functionally with Product, Engineering, Growth, Marketing, and Lifecycle teams to inform roadmap, prioritize testing, and shape go-to-market strategies. * Interface with Finance and Executive teams to support forecasting, cohort analysis, and board-level reporting. * Improve collaboration within your team and the broader data organization. What you have: * 8+ years of experience in growth or marketing analytics (preferably at a high-growth FinTech, App company or consumer SaaS product). * Deep expertise in product and growth analytics, especially in B2C or fintech environments. * Proficient in SQL and tools with the Data analytics stack like Snowflake, dbt and reporting platforms (e.g., Looker, Mode, Periscope). * Experience owning end-to-end experimentation and methodologies. * Demonstrated ability to influence senior stakeholders with data. * The desire to be hands-on and take ownership of a problem space. * Ability to thrive through ambiguity. What you'll get: * Opportunity to shape the analytics strategy at a mission-driven, high-growth company. * Exposure to executive-level decision-making and cross-functional strategy. * Competitive salary, equity, and benefits. * A collaborative, data-forward team that values impact and learning. The anticipated annual base salary for this position is $190,000 - $220,000. This range does not include any other compensation components or other benefits for which an individual may be eligible. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. Our Benefits & Team * Medical, dental, and vision insurance * Flexible PTO Policy * 401k plan * Paid Parental Leave * Physical and mental wellbeing benefits including Wellhub for access to virtual workouts and discounted gym memberships, and Headspace for covered virtual therapy sessions and unlimited on demand health support * Monthly reimbursements to use against wifi and cell phone bills * Annual reimbursement for Learning & Development * Help hard working Americans build a brighter financial future * High-growth company * A dynamic, flexible and collaborative start-up work environment with a highly talented team Brigit is committed to providing equal employment opportunities for all applicants and employees without regard to race, religion, color, sex, pregnancy (including breast feeding and related medical conditions), national origin, citizenship status, uniform service member status, age, genetic information, disability, or any other protected status in accordance with all applicable federal, state and local laws. We are proud to be an equal opportunity workplace. If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email . Disclosures: * For information on our data privacy policies, see the Brigit California Personnel Privacy Policy. * Brigit uses E-Verify for employment authorization. See the E-Verify and Department of Justice websites for more details.

Job Description JOB SUMMARY: Credentialing Specialist healthcare professional authenticates credentials and other relevant documents submitted by individuals, ensuring they meet the necessary standards to practice. Reviewing and ensuring that healthcare providers are qualified to provide care will troubleshoot denials, maximize revenue through contracting and credentialing service locations and current staff with major MCO’s, both commercial and state for behavioral health services and treatments. ESSENTIAL JOB FUNCTIONS: • Assist in reviewing staff credentials, licenses, certifications, and other relevant documents to ensure they are current and meet regulatory standards., • Maintain accurate and up-to-date credentialing records in tracking spreadsheets and internal systems., • Support the provider enrollment process by gathering required documentation and completing applications for submission to Medicaid, Medicare, and major Managed Care Organizations (MCOs)., • Monitor expiration dates for licenses and certifications and send reminders to staff and supervisors as needed., • Assist in maintaining staff CAQH and NPPES profiles by ensuring accurate and updated information is submitted (taxonomy codes, credentials, etc.)., • Coordinate with HR and program directors to collect onboarding credentialing documentation for new hires., • Prepare and submit credentialing packets to payers, following up on outstanding items and verifying receipt and status., • Respond to requests for credential information and verification from payers, programs, and internal departments., • Track the progress of credentialing applications and maintain spreadsheets reflecting current credentialing and contracting statuses., • Assist with troubleshooting basic credentialing denials and flag issues to supervisor or appropriate team member for resolution., • File and organize credentialing documents for easy retrieval and audit readiness., • Committed to active promotion of ICL values and goals., • Understanding of the healthcare industry, including knowledge of medical terminology, healthcare regulations, compliance standards, and accreditation requirements., • Strong organizational and excellent follow-up skills., • Strong customer service skills, excellent communication -- verbal and written., • Ability to communicate with MCO representatives to foster ICL’s commitment to their members., • Problem solver and strong attention to detail, flexibility, and the ability to adapt to changing work situations and the ability to make good decisions., • Ability to understand and support the agency’s mission, vision, standards and code of ethical behavior. College degree preferred but not required. Experience in healthcare administration, health information management, business administration, or equivalent work experience. Required skills are excel experience, customer service skills, time management and high follow-up abilities.

Job Description🚀 Join the Future of Commerce with Whatnot! Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. We’re re-defining e-commerce by blending community, shopping, and entertainment into a community just for you. As a remote co-located team, we’re inspired by innovation and anchored in our values. With hubs in the US, UK, Germany, Ireland, and Poland, we’re building the future of online marketplaces –together. From fashion, beauty, and electronics to collectibles like trading cards, comic books, and even live plants, our live auctions have something for everyone. And we’re just getting started! As one of the fastest growing marketplaces, we’re looking for bold, forward-thinking problem solvers across all functional areas. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business, and bring people together through commerce. 💻 Role We’re looking for a strategic and inspiring Director of Product Design to lead our Buyer Design team—the group responsible for shaping the end-to-end experience for millions of users navigating our marketplace. As the design leader overseeing the entire buyer journey, you'll drive the strategy and execution for everything from customer acquisition, activation, to retention and re-engagement. This includes discovery surfaces (browse, search, ranking, personalization, taxonomy), the live shopping experience, and customer service flows. You’ll partner closely with Product, Engineering, Data Science, Marketing, and our Executive Team to ensure we're not just meeting user expectations, but creating joyful, seamless, and high-performing experiences that define the future of live commerce. As a player-coach, you’ll balance leading, mentoring, and rolling up your sleeves to design impactful experiences. You’ll help elevate the team’s craft, drive design strategy, and collaborate cross-functionally with product, engineering, research, and business teams to deliver innovative solutions that make finding what you love seamless, intuitive, and delightful. * Lead and scale a high-performing team of product designers across the buyer funnel. * Define and drive the vision, strategy, and execution for the buyer experience in collaboration with cross-functional partners. * Partner with research, data, and product to develop deep customer empathy and inform high-impact design decisions. * Shape intuitive, elegant systems across discovery, live shopping, and post-purchase experiences. * Ensure our experiences are accessible, inclusive, and delightfully human. * Champion design quality and consistency across surfaces while enabling speed and iteration. * Nurture a strong design culture through mentorship, feedback, and high standards for craft and thinking. * Represent design in executive conversations and influence company-wide priorities. Team members in this role are required to be within commuting distance of our New York, NY, San Francisco, CA, Seattle, WA, or Los Angeles, CA hubs. 👋 You Curious about who thrives at Whatnot? We’ve found that embodying a low ego, growth mindset, and high-impact drive goes a long way here. As our next Product Design Director, you should have 10+ years of product design experience, with at least 3 years leading teams, plus: * A player-coach mindset—excited to mentor, but equally passionate about designing and solving problems hands-on. * Strong portfolio showcasing interaction and visual design skills, with a track record of shipping successful products. * Proven success designing and scaling customer-facing experiences across a complex funnel (acquisition through retention). * Deep expertise in interaction design, systems thinking, and user-centered design. * Strong understanding of search, discovery, personalization, and taxonomy design principles. * Experience in e-commerce, marketplaces, or live shopping platforms is a major plus. * A strong collaborator who thrives at the intersection of product, business, and user needs. * A portfolio that demonstrates thoughtful, elegant solutions to complex problems. 🎁 Benefits * Generous Holiday and Time off Policy * Health Insurance options including Medical, Dental, Vision * Work From Home Support * Home office setup allowance * Monthly allowance for cell phone and internet * Care benefits * Monthly allowance for wellness * Annual allowance towards Childcare * Lifetime benefit for family planning, such as adoption or fertility expenses * Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally * Monthly allowance to dogfood the app * All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!). * Parental Leave * 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence. 💛 EOE Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce. Compensation Range: $280K - $320K

Job Description Job Title: Product Information Assistant Manager Job Summary: The Product Information Assistant Manager is responsible for managing, optimizing, and distributing product data across all relevant systems and internal channels. This role ensures that accurate, consistent, and high-quality product information is maintained to support business operations. Key Responsibilities: • Own and maintain the company’s Product Information Management (PIM) system., • Ensure accurate, complete, and enriched product data across platforms, • Collaborate with product development, marketing, regulatory and other teams to gather and standardize product attributes., • Develop and enforce data governance standards, including taxonomy, naming conventions, and product attributes., • Oversee the import, mapping, and syndication of product data across ERP, PIM and third-party channels., • Identify and implement automation tools to streamline product data workflows., • Perform regular audits of product data to ensure compliance and quality standards., • Train internal stakeholders on PIM processes and tools., • Support global product launches and seasonal content refreshes. Desired Skills and Experience: • Bachelor’s degree in Marketing, Information Systems, Business, or a related field., • 3+ years of experience in product information management or related role., • Experience with ERP, preferably SAP or Microsoft NAVision., • Strong understanding of PIM systems, • Proficient in Excel and data management tools., • Excellent organizational and communication skills., • Ability to manage cross-functional projects and work with global teams., • Experience working with data governance and taxonomy frameworks. Our Perks: • Salary range: $75,000-85,000K (Compensation will depend on a variety of factors, including but not limited to skill level, relevant work experience & education), • Medical, dental, vision, 401K plan & access to health & wellness programs, • Paid vacation, holidays, summer Fridays, birthdays off, volunteer time & more, • Makeup gratis, employee discount on tarte.com, team give back initiatives, • Friendly, fun, creative & collaborative work environment

Job Description Cohen & Cohen is seeking a Filevine Administrator / Data & Analytics Analyst to lead the firm’s case management and business intelligence systems. This individual will own and optimize our Filevine platform while driving analytics, reporting, and dashboard development through our business intelligence environment (Tableau, Microsoft Power BI, or Domo). This is a hands-on, highly visible individual contributor role that bridges legal operations, intake, marketing, HR, and finance—ensuring the firm operates from a single source of truth and that leadership has real-time access to the data that drives strategic decisions. Compensation: $65,000 - $85,000 yearly Responsibilities: Filevine Administration & Optimization • Serve as the system administrator for Filevine, managing user permissions, templates, workflows, automations, and integrations (Lead Docket, Hona, QuickBooks, Paylocity, etc.)., • Maintain system integrity, enforce consistent taxonomy, and ensure compliance with firm standards., • Build and implement custom workflows, task automations, and triggers to streamline case operations., • Collaborate with attorneys and staff to translate operational needs into Filevine enhancements and data solutions. Business Intelligence & Reporting • Lead development and implementation of dashboards and reports across departments using Tableau, Power BI, or Domo., • Integrate data from Filevine, QuickBooks, Paylocity, marketing, and other firm systems to create unified performance views., • Deliver real-time reporting and executive dashboards highlighting key KPIs such as case velocity, cost per lead, cost per case, conversion rates, and settlement performance., • Translate large, complex datasets into clear, actionable insights to drive decision-making and improve operational performance. Cross-Functional Insights & Process Improvement • Partner with department heads to define, track, and visualize firm-wide OKRs and KPIs., • Identify data-driven opportunities to improve efficiency, accelerate cycle times, and enhance case throughput., • Document system dependencies, integrations, and workflows to ensure scalability and sustainability. Training & Adoption • Develop and deliver Filevine and BI training sessions for attorneys, paralegals, and staff., • Create and maintain user guides, SOPs, and documentation for ongoing education and system consistency.Qualifications:, • Bachelor’s degree in Business, Information Systems, Finance, or related field., • 3–5 years of experience in data analytics, legal operations, or SaaS system administration (Filevine experience strongly preferred)., • Business Intelligence (BI) certification required or equivalent mastery experience (Tableau, Power BI, or Domo)., • Advanced proficiency in Excel (pivot tables, modeling, automation, macros, etc)., • Experience integrating data across multiple systems (Filevine, QuickBooks, Paylocity, CRM/marketing tools, etc)., • Strong understanding of database structures, data governance, and visualization best practices., • Familiarity with automation tools and APIs (e.g., Zapier, Filevine API, or ETL frameworks) preferred. Key Competencies • Deep understanding of Filevine or comparable SaaS workflow platforms., • Advanced analytical and visualization capabilities in modern BI tools., • Clear communicator capable of translating technical data into business insights., • Detail-oriented and organized with a bias toward process improvement., • Strategic thinker who proactively identifies and solves operational challenges., • Passion for data integrity, system scalability, and continuous optimization. What Success Looks Like • Filevine operates as a high-performing, fully optimized system powering all case workflows., • Leadership has instant access to firm-wide KPIs and insights through automated, accurate dashboards., • Cross-functional reporting is standardized, reliable, and actionable., • Attorneys and staff are confident and well-trained in using both Filevine and BI tools., • Data consistently informs firm decisions, helping drive growth, efficiency, and profitability. About Company At Cohen & Cohen Personal Injury Lawyers, P.C., an esteemed PI law firm, you will be part of a culture that is deeply committed to navigating the complex landscape of immigration law to achieve the best possible outcomes for clients. This role is perfectly suited for individuals who excel in a fast-paced, dynamic environment. We are excited to review your application. Benefits at Cohen & Cohen Personal Injury Lawyers, P.C.: Our firm recognizes the hard work and dedication of our team with a competitive compensation package specifically designed for immigration law professionals: • Competitive salary., • Health insurance.

Job Description Founded in 2020, UJUU is an eCommerce platform and brand development studio. We endeavor to connect a global audience of underserved and underrepresented consumers to a diverse community and collection of carefully curated and vetted emerging designers and brands. We achieve this by offering elegant brand development services and eCommerce solutions across our family of brands. Our vision is to create a best-in-class and forward-thinking shopping experience for our global community of black and brown across the African diaspora. We're just getting started, but we're already off to a promising start with the launch of our three portfolio brands: souk + Sepia, simisienna and Mango Maison. With each subsequent brand offering we strive to better serve and meet the unfulfilled needs of our expansive audience. Souk + SEPIA is looking for an E-Commerce Operations Manager to manage operations and vendor partnerships in support of long term, profitable growth of the marketplace business through strategic e-commerce initiatives. Reporting to the Brand President, you will use your experience in e-commerce operations to partner with a huge variety of multi-category designers and vendors to ensure a best-in-class shopping experience for our customers. You will have the opportunity to collaborate with some of the most passionate and creative team members in the entire industry. What you’ll do * Oversee day-to-day functionality and operations of the website, ensuring white-glove luxury shopping experience for every customer * Manage on-site merchandise and execute inventory management workflows, ensuring assortment daily freshness and product health by removing unavailable products and communicating opportunities to editorial and e-commerce teams * Develop and implement monthly reporting on product availability and opportunities for category and brand growth * Support e-commerce and customer service teams by ensuring conversion capture with product swaps or styling recommendations * Grow and support VIP customer segment with customer-facing communications and vendor-facing fulfillment management * Own vendor partnership relationships, working with cross-functional teams to identify quarterly merchandising and content priorities * Maintain comprehensive understanding of vendor policies to coordinate with cross-functional teams, keeping website and customer expectations aligned with shopping, delivery, and returns experiences * Prepare and communicate quarterly vendor operational reviews to continuously optimize and improve vendor performance while growing vendor business on-site * Partner with editorial and e-commerce teams to identify, conduct outreach, and onboard new vendors in regional markets * Identify opportunities for cost and process savings and continuously optimize based on business goals * Actively monitor daily data flow between front-end, order management, vendor and financial systems, working with cross-team partners to resolve any discrepancies and issues * Report on order fulfillment KPIs continuously, translating into executable actions for e-commerce team and vendors accordingly. These include status and timing reports on fulfillment, returns, cancellations by vendor * Present and deliver commerce KPIs to internal stakeholders and external vendor partners on a weekly and monthly cadence You’ll sweep us off our feet if: * You are passionate about our community and excited to roll our unique, high quality fashion pieces that will align with trends and create them. * You understand how customers shop online and use strategic thinking and innovation to create a seamless and fresh site experience for our customers. * You’re a visionary constantly looking for ways to set us apart from the competition, driving new and enhanced functionality to make the shopping experience easy and convenient. * You use data and insights to make informed and impactful decisions and you have the acumen to translate complex data into actions and improvements. * You have an incredible focus on operational excellence and getting the fundamentals right and can identify opportunities for efficiency and improvement. * You build trust quickly and can lead by influence, creating impact through partnership as well as ownership. * You believe in and prioritize the collective success of the team and are quick to jump in, help, mentor, and coach your fellow team members. You’ll make an impact by: * Creating an exemplary site experience for your division – You’ll help drive the holistic site strategy and operational performance for your division and play a key role in enhancing the customer journey on our site to win customers’ hearts and minds. Using market and customer data, you’ll enable a seamless and optimized experience, helping to manage the product roadmap and tooling needs, reporting and KPIs, A/B testing, taxonomy, search, SEO, and more. * Structuring complex and ambiguous strategic problems – You’ll continuously analyze our eCommerce business and develop and implement site strategies to improve the end-to-end customer journey, driving innovation and growth for your Division. You’ll develop hypotheses and execute in-depth analyses, translating data into actionable insights and recommendations. * Monitoring site health and performance through analytics and key metrics – You’ll help conduct internal business reviews and support the development of site metrics and dashboards to monitor site health and influence the overall direction for the site. You’ll also identify and escalate key site issues, and conduct root cause analyses to recommend and implement fixes. * Operating with excellence – You’ll land the fundamentals and create and help scale best-in-class efficient workflows, processes and timelines, embedding operational excellence into everything you do. * Becoming an invaluable strategic partner to internal stakeholders – You’ll advise on and partner with various internal teams to improve processes, identify opportunities, and scale best practice and governance, driving continual assessment and improvement of the site’s strategic direction and execution.

Job DescriptionOur Mission: Hospital-Quality Care, Everywhere. The healthcare industry still relies on faxes and phone tag to coordinate critical care for patients at home. We think patients and the clinicians who serve them deserve better than a system stuck in 1995. Verse Medical is building the modern software infrastructure to make it happen. We're a well-funded Series C company (backed by General Catalyst, SignalFire, and Sapphire Ventures) on a mission to heal a fragmented system. Our platform connects the dots between providers, payors, and patients, ensuring people get the high-quality care they need, reliably and right where they live. We’re growing fast and looking for people who are driven by this mission to join us! Our Values: The Principles That Guide Us Our values are the operating system for how we work together and with our partners. They aren't just words on a wall; they are the principles we bring to every decision, every day. * We are transparent, upfront and direct. We operate with honesty and clarity. We share information openly, the good and the bad, and believe that direct, respectful feedback is the foundation of trust and progress. * We value speed of iteration. We are building something new, which means we learn by doing. We prioritize rapid iteration and getting solutions into the hands of users, believing that progress is more valuable than perfection. * We give 110% effort, 30% of the time. We are passionate about our mission, and there are moments that require us to go the extra mile. We believe in focused intensity when it counts, balanced by a sustainable pace that keeps our team energized for the long run. * We empathize with customers to a fault. When our users face a problem, we own it. Instead of asking them to change, we ask ourselves, "How can we make this better?" We believe true innovation comes from deep empathy and a relentless focus on solving the real-world challenges of healthcare. Your Impact: How You'll Help Us Heal a Broken System We’re hiring a hands-on Head of Customer Success to scale a product knowledge-heavy CS function while improving quality, speed & customer outcomes. This is a builder/operator role, where you’ll install the processes, tooling, and documentation that make a complex operation run at scale. You’ll also spend meaningful time coaching individuals and team leads, including jumping into tricky customer issues as needed. If your superpower is turning messy, policy-dense work into crisp runbooks, routing, and measurable reliability, you’ll love this role. What You'll Achieve: A Glimpse into Your Contributions Within your first year, you will have the opportunity to: * Build operational excellence into our customer success function. Implement ticket taxonomy, triage/routing (L1/L2/L3), SLAs by issue type, QA rubrics, dashboards, and weekly operational reviews. * Own a knowledge base and training materials. Depth of product & industry knowledge is critical to the success of every CSM. * Industrialize reactive support. Ship macros and decision trees for Verse’s top issues (coverage questions, order lifecycle, denials, shipping). Raise first-contact resolution and cut time-to-answer. * Develop the best CS team for Verse. We have a wide range of customers with different needs and different levels of support required. You’ll hire and coach CS team members, grow Team Leads, set ladders, expectations, and a coaching cadence rooted in ticket/code reviews * Partner closely with cross-functional stakeholders. Serve as an excellent partner to Product, Billing & Compliance, and work closely with Sales to implement and scale processes that drive net new revenue growth. * Level up QBRs and other CS motions. * Own outcomes. You are the true owner for retention and growth of usage, quality metrics, and support SLAs. What You'll Bring: The Skills and Experience You’ll Leverage We believe that diverse experiences and backgrounds lead to better solutions. While we have an idea of what will help someone succeed in this role, we are open to being convinced by your unique story and skills. If you believe you can achieve the outcomes above, we encourage you to apply. Core Skills & Experience: * Built process at scale. 8–12+ years in post-Sales/Customer Success with 3–5+ years leading teams. * You’re a blend of a customer-focused and growth-focused leader. * Experience in a usage-based revenue business model. * Demonstrated operational excellence in prior roles. Our customer success is more operational than many other companies. * Built teams with a wide range of seniority and skillsets. * Built & scaled training and enablement programs, especially in complex, regulated areas. * Data-literate. You join support data with Product & Operations metrics (orders, denials, cycle time) to create account health scores and drive action. * In-person leader. You believe colocated teamwork builds speed, quality, and coaching culture; you’re excited to be in NYC with the team. The Rewards & Reality: Compensation, Benefits & Logistics We believe in taking care of our team, both professionally and personally. Here’s what we offer: * Meaningful Compensation: $180,000 - $260,000 base salary + equity * Comprehensive Health & Wellness: We cover 100% of your health insurance premium and provide access to high-quality dental and vision insurance plans for you and your dependents. * Plan for the Future: We offer a 401(k) plan to help you save for your future. At this time, the company does not offer a 401(k) match. * Career Growth: You'll have opportunities for rapid career advancement in a company that's at a major inflection point. We want you to grow with us. Work Environment & Location: * This role is based in our New York City office in Chelsea. We have a hybrid model, with a requirement of 4 days per week in the office to foster collaboration and innovation. * Please note that at this time, we are not able to provide visa sponsorship for this position. All candidates must be authorized to work in the United States. Our Pledge for an Equitable Future At Verse Medical, our mission is to deliver equitable, hospital-quality care to everyone, regardless of their background or where they live. We can only achieve this if our own team reflects the diversity of the patients we serve. We are committed to building a workplace where everyone feels a sense of belonging, where their contributions are valued, and where they can do their best work. We embrace diversity of all kinds: race, gender, age, religion, identity, experience. We are actively working to build a more inclusive and equitable world, starting from within our own walls. We are an equal opportunity employer. We are also committed to providing a positive and accessible interview experience. If you require any accommodations to participate in our process, please contact us at . Compensation Range: $180K - $260K

Job Description ITnova is seeking an individual to fill a hybrid on-site/off-site position as an Engineering Technical Writer to support documentation development, quality control, structure, and governance. The consultant will work closely with subject matter experts, project managers, and process owners to create content for the engineering documentation and knowledge repositories, and collaborate to keep them current, well-organized, and aligned with departmental standards and Agency brand. Responsibilities Create and maintain documentation • Create, revise, and format technical documentation, including SOPs, maintenance manuals, policy manuals, process documents, training guides, and onboarding materials., • Document business process descriptions, business analysis including but not limited to, • Lessons learned, • Best practices, • Industry trends, • Agency goals, • Engineering Department requirements., • Conduct meetings with engineers, project managers, content owners and other stakeholders to identify needs for updating and improving documentation. Propose actions to ensure documentation is clear, consistent, and accessible., • Research on best and current industry practices to maintain the Engineering knowledge hub content accurate, current, and well-organized., • Apply metadata standards and controlled vocabularies to improve document organization and searchability across platforms., • Produce and edit documentation to ensure it is aligned with established naming conventions, filing systems, and taxonomy frameworks., • Manage the document lifecycle, registering version control, tracking, ownership, and conducting periodic reviews., • Maintain documentation libraries in SharePoint, including basic permission structuring and navigation setup., • Collect, research, and review existing internal and external facing Agency, Department and Divisional documentation and established processes related to the Engineering ones, to ensure alignment with Engineering documentation., • Ensure documentation, forms, and templates accurately reflect current workflows and tools; identify outdated content and coordinate updates with relevant stakeholders., • Must possess a bachelor's degree from an accredited college., • Proven experience in technical writing within engineering, construction, or infrastructure environments., • Proficient in Microsoft Office 365 tools including Word, PowerPoint, Excel, and Visio. • Experience with Adobe tools for managing PDFs, and creating documentation (Adobe reader, editor, InDesign)., • Experience using process mapping or diagramming tools such as Visio, Lucidchart, Miro or similar., • Proven experience with document management platforms such as SharePoint or OpenText, including basic file structure, metadata tagging, and permission management., • Strong understanding of document lifecycle practices, version control, and naming conventions., • Strong analytical and organizational skills, with the ability to structure complex information clearly., • Self-motivated, quick learner with the ability to prioritize multiple tasks and meet deadlines., • Independent worker, requiring minimal supervision., • Experience using Enterprise Content Management systems at an administrator or advanced user level (e.g., configuring metadata fields or managing large libraries)., • Proficiency in screen capture and video editing tools such as Loom, Snagit, or other modern alternatives., • Experience with structured content development and template management., • Experience working with large public agencies or utilities is a plus

Job Description Overview The Product & Regulatory Operations organization plays a critical role in safeguarding users and businesses across our platforms. It delivers operational excellence for emerging and high-priority initiatives in close collaboration with Global Operations, Product and Engineering, Legal, and cross-functional stakeholders. As a Product Operations Specialist, you will lead strategic initiatives that enhance product growth, engagement, and quality. This role requires a strong product mindset, the ability to navigate complex multi-platform environments, and a talent for translating data into actionable insights. You will work cross-functionally to ensure clarity of product vision and alignment across teams. Key Responsibilities • Drive execution strategies across multiple product areas, including launching new initiatives, accelerating delivery, and improving outcomes through scalable programmatic solutions, • Analyze product and user data from diverse sources to uncover trends, patterns, and insights that inform strategic decisions, • Develop reports, dashboards, and visualizations to communicate findings and support stakeholder decision-making, • Lead program management efforts by identifying opportunities, anticipating challenges, mitigating risks, and strengthening cross-functional collaboration, • 8+ years of experience in consulting, strategy, operations, or program management, with a focus on product operations, • Bachelor's degree in project management, business, marketing, finance, operations, or a related field, • Strong analytical and critical thinking skills, with a proven ability to leverage data to solve complex problems, • Exceptional time-management and organizational capabilities, • Experience developing and optimizing operational systems and tools, • Demonstrated success in leading cross-functional collaboration and inspiring team alignment, • Skilled in conflict resolution, prioritization, and risk management, • Experience working with artificial intelligence (AI) or large language models (LLMs), including fine-tuning or prompt engineering, • Familiarity with issue labeling, categorization, or taxonomy development for organizing information, • Ability to quickly learn and adapt to emerging AI tools and technologies Location: Onsite (New York) Role type: Contract 2+ Month Position Expected hours: 40 per week Benefits: • Dental insurance, • Health insurance, • Health savings account, • Life insurance, • Paid time off, • Retirement plan, • 8 hour shift, • English (Required)

Salary Range Minimum65,640 Salary Range Maximum109,200 Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview The Attribution Specialist at Macy's is responsible for optimizing attribution strategies to enhance product discoverability on the website. This role involves defining processes, collaborating with various teams, and ensuring accurate data management to improve the overall site merchandising experience. The Attribution Specialist will support an offshore team onboarding & optimizing product on Macys.com. A successful candidate will possess strong analytical skills, organizational abilities, and a collaborative mindset. This role reports to the Senior Manager – PDP Optimization. What You Will Do • Serve as a subject matter expert on attribution strategies and best practices., • Collaborate with business teams to establish business rules for automated attribution tagging., • Manage backend data impacting on-site experiences, including new attribution and size mappings., • Collaborate with the Marketplace team on taxonomy changes and ensure all data systems reflect up to date attribution strategies., • Investigate data issues and track resolutions through JIRA., • Support and monitor output from the offshore team onboarding over 100K products annually., • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities., • BA/BS Degree or equivalent experience., • 1-2 years of related experience in retail, site merchandising, or analytics., • Strong communication and collaboration skills with cross-functional partners., • Ability to manage multiple projects and prioritize effectively., • Creative and strategic problem-solving skills., • Candidates with a Bachelor’s degree or equivalent work experience in a related field are encouraged to apply., • Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision. Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: • Merchandise discounts, • Performance-based incentives, • Annual merit review, • Employee Assistance Program with mental health counseling and legal/financial advice About Us This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives. Join us and help write the next chapter in our story - apply today! This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. DIGITAL00 Same Posting Description for Internal and External Candidates

You are expected to have a basic knowledge of fashion and be able to demonstrate knowledge of fashion garments taxonomy. Freelance Fashion Data Annotator. Excellent understanding of Mapp Fashion labelling system.

Hands-on data wrangling and transformation; Preparing and integrating outside datasets, including first-party and non-standard digital inputs, into workflows. Ability to interpret and apply existing taxonomy structures to ensure data consistency in reporting and dashboards. Strong attention to detai

The Compliance & Data Governance Group Manager (Data Governance Foundation Group Manager - C14) manages a team of professionals and is accountable for the management of Enterprise Data Governance Strategy, and/or Data Risk and Control Framework, Data Risk Taxonomy, and will play a critical role in m

Adobe Workfront Lead, Vice President \n At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. \n Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. \n \n We are seeking a future team member for the role of VP and Workfront Product Owner to join our Marketing Technology team. This role is located in Pittsburgh, PA \n In this role, you’ll make an impact in the following ways: \n\n • Serve as the product owner and subject matter expert for Adobe Workfront for our Marketing organization, delivering best practice guidance to maximize platform value.\n, • Collaborate closely with key stakeholders to create our strategy and define, prioritize, and drive execution of a unified Workfront strategic roadmap.\n, • Partner with stakeholders to analyze current workflows, translate needs into scalable Workfront solutions, and recommend optimal approaches to meet objectives and reporting requirements.\n, • Identify and implement automation and system integration opportunities to enhance efficiency and streamline marketing workflows.\n, • Serve as the Workfront system administrator, responsible for platform configuration and maintenance, including custom forms, fields, templates, portfolios, programs, dashboards, reports, and user roles.\n, • Oversee system performance, manage updates, and coordinate integrations with Workfront Fusion, Adobe ecosystem tools, and other marketing technology platforms.\n, • Establish and enforce governance and data integrity standards, including taxonomy, naming conventions, user permissions, and comprehensive documentation.\n, • Manage vendor relationships, including contract renewals, license administration, and coordination of support services to ensure optimal platform performance.\n, • 5+ years of experience managing Adobe Workfront as a system admin or product owner\n, • Experience with workflow design, automation, reporting, and process optimization\n, • Familiarity with Workfront Fusion or other system integration tools is a plus\n, • Solid project management skills with the ability to lead cross-functional initiatives\n, • Strong communication skills and ability to engage with technical and non-technical audiences\n, • Adobe Workfront certification is a plus\n\n At BNY, our culture speaks for itself, check out the latest BNY news at: \n BNY Newsroom \n BNY LinkedIn \n \n Here’s a few of our recent awards: \n\n • America’s Most Innovative Companies, Fortune, 2025\n, • World’s Most Admired Companies, Fortune 2025\n, • “Most Just Companies”, Just Capital and CNBC, 2025\n\n Our Benefits and Rewards: \n BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. \n \n BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. \n BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $68,000 and $113,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and company- sponsored benefit programs. \n This position is at-will and the Company reserves the right to modify base (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance and market factors.

Job Description Founded in 2020, UJUU is an eCommerce platform and brand development studio. We endeavor to connect a global audience of underserved and underrepresented consumers to a diverse community and collection of carefully curated and vetted emerging designers and brands. We achieve this by offering elegant brand development services and eCommerce solutions across our family of brands. Our vision is to create a best-in-class and forward-thinking shopping experience for our global community of black and brown across the African diaspora. We're just getting started, but we're already off to a promising start with the launch of our three portfolio brands: souk + Sepia, simisienna and Mango Maison. With each subsequent brand offering we strive to better serve and meet the unfulfilled needs of our expansive audience. Mango Maison is looking for an Operations Manager to manage operations and vendor partnerships in support of long term, profitable growth of the marketplace business through strategic e-commerce initiatives. Reporting to the Brand President, you will use your experience in e-commerce operations to partner with a huge variety of multi-category designers and vendors to ensure a best-in-class shopping experience for our customers. You will have the opportunity to collaborate with some of the most passionate and creative team members in the entire industry. What you’ll do * Oversee day-to-day functionality and operations of the website, ensuring white-glove luxury shopping experience for every customer * Manage on-site merchandise and execute inventory management workflows, ensuring assortment daily freshness and product health by removing unavailable products and communicating opportunities to editorial and e-commerce teams * Develop and implement monthly reporting on product availability and opportunities for category and brand growth * Support e-commerce and customer service teams by ensuring conversion capture with product swaps or styling recommendations * Grow and support VIP customer segment with customer-facing communications and vendor-facing fulfillment management * Own vendor partnership relationships, working with cross-functional teams to identify quarterly merchandising and content priorities * Maintain comprehensive understanding of vendor policies to coordinate with cross-functional teams, keeping website and customer expectations aligned with shopping, delivery, and returns experiences * Prepare and communicate quarterly vendor operational reviews to continuously optimize and improve vendor performance while growing vendor business on-site * Partner with editorial and e-commerce teams to identify, conduct outreach, and onboard new vendors in regional markets * Identify opportunities for cost and process savings and continuously optimize based on business goals * Actively monitor daily data flow between front-end, order management, vendor and financial systems, working with cross-team partners to resolve any discrepancies and issues * Report on order fulfillment KPIs continuously, translating into executable actions for e-commerce team and vendors accordingly. These include status and timing reports on fulfillment, returns, cancellations by vendor * Present and deliver commerce KPIs to internal stakeholders and external vendor partners on a weekly and monthly cadence You’ll sweep us off our feet if: * You are passionate about our community and excited to roll our unique, high quality fashion pieces that will align with trends and create them. * You understand how customers shop online and use strategic thinking and innovation to create a seamless and fresh site experience for our customers. * You’re a visionary constantly looking for ways to set us apart from the competition, driving new and enhanced functionality to make the shopping experience easy and convenient. * You use data and insights to make informed and impactful decisions and you have the acumen to translate complex data into actions and improvements. * You have an incredible focus on operational excellence and getting the fundamentals right and can identify opportunities for efficiency and improvement. * You build trust quickly and can lead by influence, creating impact through partnership as well as ownership. * You believe in and prioritize the collective success of the team and are quick to jump in, help, mentor, and coach your fellow team members. You’ll make an impact by: * Creating an exemplary site experience for your division – You’ll help drive the holistic site strategy and operational performance for your division and play a key role in enhancing the customer journey on our site to win customers’ hearts and minds. Using market and customer data, you’ll enable a seamless and optimized experience, helping to manage the product roadmap and tooling needs, reporting and KPIs, A/B testing, taxonomy, search, SEO, and more. * Structuring complex and ambiguous strategic problems – You’ll continuously analyze our eCommerce business and develop and implement site strategies to improve the end-to-end customer journey, driving innovation and growth for your Division. You’ll develop hypotheses and execute in-depth analyses, translating data into actionable insights and recommendations. * Monitoring site health and performance through analytics and key metrics – You’ll help conduct internal business reviews and support the development of site metrics and dashboards to monitor site health and influence the overall direction for the site. You’ll also identify and escalate key site issues, and conduct root cause analyses to recommend and implement fixes. * Operating with excellence – You’ll land the fundamentals and create and help scale best-in-class efficient workflows, processes and timelines, embedding operational excellence into everything you do. * Becoming an invaluable strategic partner to internal stakeholders – You’ll advise on and partner with various internal teams to improve processes, identify opportunities, and scale best practice and governance, driving continual assessment and improvement of the site’s strategic direction and execution.