Technical analyst jobs in Massapequa, New YorkCreate job alerts

Brown & Brown is seeking a Workers Compensation Claims Business Analyst to join our growing team in Garden City, NY! The Workers Compensation Claims Business Analyst s erves as a liaison between business and technical team s to lead system implementations, analyze and document requirements, coordina

Epic Beacon Analyst (Proficient or Certified) Required: • Proficient or Certified in Epic Beacon application., • At least one year experience with build and/or maintenance of the Beacon module., • Strong communication skills, written and verbal., • Highly organized, able to multitask as well as maintain focus on individual tasks., • Track and document build, risks, and issues accurately in our project management software., • Implementation roll-out of Epic Beacon system with continued support post implementation., • Lead and coordinate clinical process redesign., • Collaboratively work with users to assess needs, monitor data, implement system updates, and analyze systems for performance issues., • Apply technical expertise to system build to identify, troubleshoot, and resolve problems., • Work closely with project/operational leadership to accurately scope out build requests and provide streamlined solutions based on current system set-up., • Lead meetings regarding project status and on-going work production coordination., • Act as expert technical resource to development staff in all phases of the development and implementation process., • Other duties as assigned.

Always Compassionate Home Care provides the highest quality of community home-based services, combined with exceptional compassion and innovation to enhance each patient’s quality of life. By bringing together several of the top home health agencies in the state, we have become one of New York’s leading providers with strategically placed offices that serve thousands of clients every day. Title: Workday HRIS Analyst Location: Melville, NY Salary: Up to $90,000 ***The position is based on site full-time (Mon-Fri) at our Melville, Long Island headquarters. Candidates must reside within commuting distance of this location to be considered. Overview: We are seeking a hands-on HRIS Analyst with proven Workday experience to join our team. The ideal candidate is skilled in system configuration, reporting, and cross-functional collaboration. You will play a key role in optimizing HR processes and supporting operational excellence. Key Responsibilities • Configure and maintain business processes in Workday (e.g., onboarding, recruiting, performance management), • Build and manage custom reports, calculated fields, and dashboards, • Maintain Workday security roles and group settings, • Support modules such as Recruiting, Talent Optimization, and Time Off (preferred), • Manage review templates, eligibility rules, notifications, and questionnaires, • Assist with documentation, testing, and rollouts for system changes and enhancements, • Collaborate with HR, IT, and operations to gather requirements and implement effective solutions, • Stay up-to-date on Workday releases and recommend system improvements What We’re Looking For • A dependable, detail-focused professional with a strong technical background in Workday (must-have), • Someone who can manage multiple priorities and deliver on deadlines in a fast-paced environment, • A strong communicator who can work effectively with cross-functional teams, • An individual who understands the importance of data confidentiality and system integrity Qualifications • 2–4 years of hands-on Workday experience is required (either in-house or consulting), • Experience with Workday business process configuration, calculated fields, and reporting, • Knowledge of Workday system security and user access management, • Formal Workday training required; Workday certification is a plus, • Bachelor’s degree required, • Experience in healthcare or HR environments preferred, • Must be able to work full-time on-site in Melville, NY — no remote or hybrid options available Why This Role Matters Efficient and accurate HR systems are essential to our mission. As the Workday HRIS Analyst, your work will empower our teams to operate more effectively and ensure we’re equipped to provide the highest quality care. What We Offer • Competitive salary, • Medical, dental, and vision insurance, • 401(k), • Paid time off and holidays, • A collaborative, mission-driven work environment Equal Opportunity Statement Always Compassionate Home Care is an equal opportunity employer. We are committed to creating a respectful, inclusive workplace where all individuals are treated fairly. All employment decisions are based on qualifications, merit, and business need.

Epic Research Analyst I JOB DESCRIPTION The Epic Research Analyst I will be the principal analyst for the Epic Research module and the Research departments systems that might interface into Epic. They should have a thorough understanding of available technology, tools, and existing designs. This position is a full-time/salaried opportunity based in Hicksville, Long Island. Onsite schedule for the first 90 days, hybrid thereafter with 2 remote days. Duties and Responsibilities: 1. Provides guidance, expertise, and solutions related to available system options for build requests throughout all phases of the project development cycle., 2. Works closely with client management, clinical end users, operations, and leadership to identify and specify the complex business needs and processes for diverse development of workflows within the EHR as it applies to Research., 3. Researches and evaluates alternative solutions and recommends the most efficient and cost-effective solutions for the systems design., 4. Performs analysis and system design. May code new or modified programs, reuse existing code with program development software alternatives and/or integrates purchased solutions., 5. Documents, tests, implements, and provides on-going support for the applications., 6. Provides highly technical consulting and leadership in identifying and implementing new uses of information technologies that assist the functional business units in meeting their strategic objectives., 7. Acts as expert technical resource to development staff in all phases of the development and implementation process., 8. Performs related duties as assigned or requested. Requirements: · Education: Bachelor’s degree, or an equivalent combination of education and work experience. · Epic proficiency or certification in Epic Research module · Strong understanding of Epic integration with various external platforms and systems · Strong communication, organizational and leadership • skills

Techs will provide first Analyst, Technical Support, Service Desk, Microsoft, Director, Customer Service, Technology.

Technical Business Analyst Jericho, NY.

Job DescriptionSalary: $92,534.00- $132,000.00 Were seeking an experiencedSenior SuccessFactors Analyst to join our HRIS team. This role is responsible for implementing, configuring, maintaining, and optimizing the SAP SuccessFactors HCM platform to support HR operations and strategic goals. Key Responsibilities: • Lead implementation and configuration of SuccessFactors modules (e.g., Employee Central, Payroll, Recruiting, Learning, Performance & Goals)., • Provide ongoing system support, troubleshoot issues, and manage system updates., • Develop custom reports and dashboards using SuccessFactors reporting tools., • Collaborate across teams to identify process improvements and drive automation., • Bachelors degree in HR, IT, Business, or related field., • 46 years of experience with SuccessFactors in a functional/technical analyst role., • Proficient in system configuration, reporting, and integration., • Strong knowledge of HR processes and data management., • SuccessFactors certification(s), • Experience with integrations and reporting tools, • Familiarity with Agile or Scrum methodologies

Job Description Enterprise Business Analyst - Product & Technology Location : Westbury, NY (Remote ) Duration : 12+ Months Experience : 15+ Years MUST Mandatory Skills : Healthcare Payer, Healthcare Administrator, Third party Administrator (TPA), Blue Card, Benefits & Claims Administration, Vendor integration – Required in recent projects About this Role: We are seeking an enthusiastic, results-oriented Enterprise Sr. Business Analyst/Product Specialist in the healthcare payer domain of Health Plan administration of self-funded clients who excels in client interactions, and can collaborate effectively stakeholders to analyze, define and manage requirements for client or product. The ideal candidate will have worked in-depth in healthcare payer domain or Health Plan Administration (Benefits & Claims Administration, Vendor integration, Portals) and Healthcare Networks space. This person must possess a blend of business (most important) and technical savvy as well as effective communication skills to collaborate with internal and external stakeholders. This resource should have demonstrable experience in advancing products in a TPA model. Job Responsibilities: • Interface with senior leaders and stakeholders, both Business and Technical across different workstreams and shared services commonly found in TPA’s (i.e. Eligibility, Reporting, Benefits, Finance, Information Technology, Networks, etc.), • Use your solid business understanding of Benefits and Networks to advance client needs and the Brighton business., • You will work with business and solution delivery owners to define and document requirements for the assigned products and services, as well as write user stories, acceptance criteria, feature description decks, process flows, manage traceability and UAT., • You will maintain a solid knowledge base of the functional and system capabilities of the various areas and products within the assigned product portfolio., • You will work with stakeholders and product teams to drive consensus on scope, design and implementation decisions., • Provides analysis and impact to user and business for changes to current functionalities and applies critical thinking skills to meet business needs., • Develop and integrate requirements management to the delivery approach and schedule; Assist product quality with cogent requirements and processes., • Participate in the presentation of information to customers and internal business and or IT teams., • Minimum 7 years of experience as a Senior Business Analyst or Product Specialist in healthcare payer in onboarding new self-funded clients or implement product in Health Plan Administration, • Expertise and experience in preparing High Level requirements, Use Cases, Business Requirement Documents, Functional specifications, Test strategy & cases and Traceability matrix., • Proven ability to map business processes and workflows, conducting gap analysis and providing requirements., • Has experience developing and updating business process enhancements., • Documenting requirements, ensuring requirements are developed and tested., • Excellent verbal/written communication skills; comfortable leading business and technology teams within the organization to translate business issues & requirements into technical solutions., • Healthcare Insurance Payer in one or more of the following areas covering business & technology : Enrollment & Eligibility, Benefit Administration, Vendor Integrations, Claims Administration, Contribution Accounting, Billing & Payment, Member, Provider and Employer facing portal/service, • Strong analytical and problem-solving skills; Ability to analyze problems and resolve issues through resolution quickly and methodically., • Proficient with Word, Excel, and PowerPoint, Visio, • Knowledge of BA/ MS project Tools, JIRA, MS Project, Excel, Visio, • Self-motivated and detail-oriented, • Flexibility to adapt to change and willing to learn and develop new skill sets as applicable, • Bachelor's degree or equivalent experience. BA Certifications and or PMP a plus

Job Description Seeking an ONSITE Epic Medical Analyst to work onsite in Garden City, NY. Ideal candidates must be Epic Certified with 2 years of experience with the build and/or maintenance of Epic modules. As an Epic Medical Analyst, also referred to as an Epic Analyst or Epic Clinical Analyst, is an IT professional in healthcare specializing in the Epic Electronic Health Record (EHR) system. Their primary responsibilities revolve around implementing, optimizing, maintaining, and supporting Epic modules to enhance patient care and streamline workflows within healthcare organizations. Here's a breakdown of the key responsibilities, qualifications, and skills typically found in an Epic Medical Analyst job description: 1. Key responsibilities and duties • System Configuration and Maintenance:, • Configuring Epic systems, troubleshooting technical issues, and ensuring optimal system performance., • Business Analysis and Workflow Improvement:, • Analyzing current workflows, identifying areas for improvement, and implementing Epic solutions to enhance efficiency., • Collaborating with clinical and administrative teams to understand their needs and develop solutions within Epic., • User Training and Support:, • Providing training to users on how to effectively utilize Epic, offering ongoing support, and addressing user inquiries., • Documentation and Reporting:, • Creating and maintaining documentation, training materials, and user guides., • Utilizing Epic's reporting tools to extract and analyze data for decision-making and quality improvement purposes., • Collaboration and Communication:, • Working closely with clinical, IT, and administrative teams to ensure system requirements are met and to facilitate smooth implementation and ongoing support., • Testing and Quality Assurance:, • Conducting system testing, quality assurance, and ensuring system updates and patches are properly implemented., • Process Improvement: Participating in process improvement projects to enhance efficiency and accuracy. 2. Required qualifications • Education: Typically requires a Bachelor's degree in a related field such as Computer Science, Healthcare Information Technology, or Health Information Management. A Master's degree may be preferred., • Experience: Minimum of one year of experience with the build and/or maintenance of Epic modules is often required. Some positions may prefer two or more years of relevant experience., • Certification: Epic Certification in relevant modules (e.g., EpicCare Ambulatory, EpicCare Inpatient, Clinical Documentation) is usually a requirement or highly preferred. 3. Necessary skills Key skills for an Epic Medical Analyst include strong communication, organization, attention to detail, and the ability to multitask and work independently. Technical expertise in healthcare IT and troubleshooting is essential. Analytical and problem-solving abilities are important, as is the capacity to collaborate with diverse teams. A solid understanding of healthcare operations, clinical workflows, and proficiency in Microsoft Office Suite are often required. Knowledge of HIPAA and other healthcare data privacy regulations is necessary. Staying current with industry trends and advancements in Epic applications is also valued. Overall, an Epic Medical Analyst is crucial for ensuring the Epic EHR system effectively supports a healthcare organization's operations, leading to improved patient care and efficiency.

Job Description We are seeking a highly motivated Industrial Acquisitions Analyst to join our growing real estate investment team. This entry-level position is perfect for a recent graduate or early-career professional who is passionate about industrial real estate and eager to build expertise in acquisitions. The role offers significant growth potential and hands-on experience in all aspects of the acquisition process. The successful candidate will play a crucial role in our deal sourcing efforts, with primary responsibilities centered around cold calling brokers, building relationships, and identifying investment opportunities in the industrial real estate market. This position requires someone who is comfortable with high-volume outreach and persistent follow-up, as these activities form the foundation of our acquisition strategy. Requirements This is a straightforward position with clearly defined daily tasks. Our advanced AI systems handle the complex financial modeling and market analysis, allowing you to focus on the essential relationship-building activities that drive our success. Primary Daily Activities: -Make phone calls to industrial real estate brokers - We provide you with contact lists and call scripts to get started -Follow up on leads and maintain relationships - Simple conversations to stay connected with your broker network -Update our CRM system - Easy data entry to track conversations, new listings, and broker contact information -Forward promising deals - When brokers share opportunities, you simply pass them along to senior team members for evaluation What Makes This Role Simple: -AI handles all financial analysis - No complex Excel modeling or calculations required -Pre-built systems and processes - We provide templates, scripts, and step-by-step guidance -Simple technology - Basic CRM data entry and phone calls are the main technical requirements -Clear daily structure - Your tasks are straightforward: call brokers, update records, repeat

Job Description Job Description: • An Epic Physician Billing Analyst (also known as an Epic Professional Billing Analyst) is responsible for the configuration, maintenance, and optimization of the Epic Professional Billing module within a healthcare organization., • System Configuration and Maintenance:, • Configure and customize the Epic Professional Billing application to meet the specific business needs and workflows of the organization., • Maintain the Resolute Professional Billing module to manage charges, benefit engines, and workflows with external collection agencies., • Perform ongoing maintenance and updates to Epic applications., • Build and test system changes, presenting them to end-users and migrating them to production., • Workflow Analysis and Optimization:, • Analyze existing financial workflows and identify opportunities for improvement and optimization., • Design and implement leading practice workflows to enhance efficiency and effectiveness., • Collaborate with various stakeholders, including IT, finance, and end-users, to ensure the Epic system aligns with business operations., • Support and Troubleshooting:, • Act as the primary support contact for Epic Professional Billing application end-users., • Provide support to end-users on the Epic EMR system, including integrating revenue cycle processes such as maintaining claim scrubbers and payment processors., • Troubleshoot system errors and resolve issues related to billing, claims, and reimbursement., • Provide on-call support on a rotating basis., • Training and Education:, • Participate in training and educate end-users on the Epic Professional Billing application and related workflows., • Develop and document internal procedures for using Epic and other applications., • Compliance and Updates:, • Stay current with Epic technologies, obtain and maintain necessary Epic certifications., • Ensure compliance with industry standards and regulations, such as transitioning between different claim formats (e.g., X12 4010 to 5010) and coding systems (e.g., ICD-9 to ICD-10)., • Education and Certification:, • Bachelors Degree, preferably in Computer Science, Information Technology, Computer Engineering, or a related field., • Certified in Epic Professional Billing., • Technical Skills:, • Expertise in Epic's Professional Billing module, including charge router, workqueue configuration, collection agency workflows, statement processing, benefit engine, and estimates., • Experience with system configuration and troubleshooting tools., • Proficiency with Microsoft Office Suite (Word, Project, Excel, Visio, and PowerPoint)., • Healthcare Industry Knowledge:, • Strong understanding of healthcare revenue cycle processes, medical billing codes, and insurance procedures., • Familiarity with the differences between professional billing and hospital billing., • Knowledge of medical coding systems like CPT and ICD-10., • Soft Skills:, • Strong interpersonal relationship skills and effective communication skills (both oral and written)., • Analytical thinking and problem-solving abilities., • Attention to detail and accuracy., • Self-motivated and a team player.

Job Description EPIC Physician Billing Analyst Hicksville, NY Must be a US Citizen or Green Card holder • System Configuration and Maintenance:, • Configure and customize the Epic Professional Billing application to meet the specific business needs and workflows of the organization., • Maintain the Resolute Professional Billing module to manage charges, benefit engines, and workflows with external collection agencies., • Perform ongoing maintenance and updates to Epic applications., • Build and test system changes, presenting them to end-users and migrating them to production., • Workflow Analysis and Optimization:, • Analyze existing financial workflows and identify opportunities for improvement and optimization., • Design and implement leading practice workflows to enhance efficiency and effectiveness., • Collaborate with various stakeholders, including IT, finance, and end-users, to ensure the Epic system aligns with business operations., • Support and Troubleshooting:, • Act as the primary support contact for Epic Professional Billing application end-users., • Provide support to end-users on the Epic EMR system, including integrating revenue cycle processes such as maintaining claim scrubbers and payment processors., • Troubleshoot system errors and resolve issues related to billing, claims, and reimbursement., • Provide on-call support on a rotating basis., • Training and Education:, • Participate in training and educate end-users on the Epic Professional Billing application and related workflows., • Develop and document internal procedures for using Epic and other applications., • Compliance and Updates:, • Stay current with Epic technologies, obtain and maintain necessary Epic certifications., • Ensure compliance with industry standards and regulations, such as transitioning between different claim formats (e.g., X12 4010 to 5010) and coding systems (e.g., ICD-9 to ICD-10)., • Education and Certification:, • Bachelors Degree, preferably in Computer Science, Information Technology, Computer Engineering, or a related field., • Certified in Epic Professional Billing., • Technical Skills:, • Expertise in Epic's Professional Billing module, including charge router, workqueue configuration, collection agency workflows, statement processing, benefit engine, and estimates., • Experience with system configuration and troubleshooting tools., • Proficiency with Microsoft Office Suite (Word, Project, Excel, Visio, and PowerPoint)., • Healthcare Industry Knowledge:, • Strong understanding of healthcare revenue cycle processes, medical billing codes, and insurance procedures., • Familiarity with the differences between professional billing and hospital billing., • Knowledge of medical coding systems like CPT and ICD-10., • Soft Skills:, • Strong interpersonal relationship skills and effective communication skills (both oral and written)., • Analytical thinking and problem-solving abilities., • Attention to detail and accuracy., • Self-motivated and a team player. Required Knowledge, Skills, and Abilities: (Companies ATS Questions): 1. Do you have a Bachelors Degree, preferably in Computer Science, Information Technology, Computer Engineering, or a related field., 2. Do you have Certified in Epic Professional Billing., 3. Do you have 3+ years of experience and expertise in Epic's Professional Billing module, including charge router, work queue configuration, collection agency workflows, statement processing, benefit engine, and estimates., 4. Do you have Experience with system configuration and troubleshooting tools., 5. Do you have Strong understanding of healthcare revenue cycle processes, medical billing codes, and insurance procedures., 6. Do you have Familiarity with the differences between professional billing and hospital billing., 7. Do you have Knowledge of medical coding systems like CPT and ICD-10., 8. Must be a US Citizen or Green Card holder.

Job DescriptionBenefits: • 401(k), • Dental insurance, • Health insurance, • Paid time off, • Tuition assistance, • Vision insurance, • An Epic Physician Billing Analyst (also known as an Epic Professional Billing Analyst) is responsible for the configuration, maintenance, and optimization of the Epic Professional Billing module within a healthcare organization., • System Configuration and Maintenance:, • Configure and customize the Epic Professional Billing application to meet the specific business needs and workflows of the organization., • Maintain the Resolute Professional Billing module to manage charges, benefit engines, and workflows with external collection agencies., • Perform ongoing maintenance and updates to Epic applications., • Build and test system changes, presenting them to end-users and migrating them to production., • Workflow Analysis and Optimization:, • Analyze existing financial workflows and identify opportunities for improvement and optimization., • Design and implement leading practice workflows to enhance efficiency and effectiveness., • Collaborate with various stakeholders, including IT, finance, and end-users, to ensure the Epic system aligns with business operations., • Support and Troubleshooting:, • Act as the primary support contact for Epic Professional Billing application end-users., • Provide support to end-users on the Epic EMR system, including integrating revenue cycle processes such as maintaining claim scrubbers and payment processors., • Troubleshoot system errors and resolve issues related to billing, claims, and reimbursement., • Provide on-call support on a rotating basis., • Training and Education:, • Participate in training and educate end-users on the Epic Professional Billing application and related workflows., • Develop and document internal procedures for using Epic and other applications., • Compliance and Updates:, • Stay current with Epic technologies, obtain and maintain necessary Epic certifications., • Ensure compliance with industry standards and regulations, such as transitioning between different claim formats (e.g., X12 4010 to 5010) and coding systems (e.g., ICD-9 to ICD-10)., • Education and Certification:, • Bachelors Degree, preferably in Computer Science, Information Technology, Computer Engineering, or a related field., • Certified in Epic Professional Billing., • Technical Skills:, • Expertise in Epic's Professional Billing module, including charge router, workqueue configuration, collection agency workflows, statement processing, benefit engine, and estimates., • Experience with system configuration and troubleshooting tools., • Proficiency with Microsoft Office Suite (Word, Project, Excel, Visio, and PowerPoint)., • Healthcare Industry Knowledge:, • Strong understanding of healthcare revenue cycle processes, medical billing codes, and insurance procedures., • Familiarity with the differences between professional billing and hospital billing., • Knowledge of medical coding systems like CPT and ICD-10., • Soft Skills:, • Strong interpersonal relationship skills and effective communication skills (both oral and written)., • Analytical thinking and problem-solving abilities., • Attention to detail and accuracy., • Self-motivated and a team player Flexible work from home options available.

Job Description Onsite Epic Billing Analyst to work in Hicksville, NY onsite. An Epic Billing Analyst is a healthcare IT professional specializing in the Epic electronic health record (EHR) system, focusing specifically on billing and revenue cycle functions. Must be Epic certified with experience with revenue cycle processes, clinical workflows, data analysis and training. Key responsibilities • System Configuration and Optimization: Configure and maintain Epic's Resolute Professional Billing or Hospital Billing module to manage charges, benefit engines, claims, and payment processors., • Workflow Analysis and Improvement: Analyze workflows, data collection, and report details to identify areas for improvement and implement application solutions., • Support and Troubleshooting: Act as a primary support contact for end-users, resolving application issues and providing technical assistance., • Implementation and Upgrades: Lead or participate in the implementation of new systems or features, support system upgrades, and ensure compliance with industry standards (e.g., ICD-10)., • Collaboration and Communication: Liaise between the IT department, billing office, finance, and other stakeholders to tailor systems to meet organizational needs., • Testing and Documentation: Design, build, test, and document system changes and workflows., • Reporting and Data Analysis: Develop and generate reports to extract and analyze healthcare data., • Training: Collaborate with trainers on application changes and new features to develop training materials and strategies., • Technical Expertise: Deep knowledge of Epic's Resolute Professional Billing or Hospital Billing modules, including charge router, work queue configuration, collection agency workflows, statement processing, and claims processing operations., • Analytical and Problem-Solving Skills: Ability to analyze complex issues, troubleshoot problems, identify root causes, and develop effective solutions., • Communication Skills: Excellent verbal and written communication skills to interact professionally with diverse stakeholders, including IT teams, clinicians, billing staff, and vendors., • Project Management Skills: Ability to lead meetings, prioritize tasks, resolve conflicts, maintain issue lists, and manage project plans., • Attention to Detail: Meticulous approach to documentation, system configuration, and data integrity., • Education: Bachelor's degree in Information Technology, Information Systems, Healthcare Informatics, or a related field is typically required. An Associate's degree with equivalent work experience may also be considered., • Experience: Minimum of 2-3 years of experience in supporting healthcare information systems, particularly in a hospital billing environment, is required. Experience with Epic or similar healthcare applications is beneficial., • Certification: Epic certification in relevant modules, such as Resolute Hospital Billing (HB) or Professional Billing (PB). Obtaining certification within a certain timeframe (e.g., six months of employment) may also be a requirement., • An Epic Billing Analyst position can be an entry point into various healthcare IT careers., • Experienced analysts can advance to roles like Epic Project Manager, Clinical Informatics Specialist, or even Chief Information Officer (CIO) positions.

Job DescriptionAbout Us Lincoln IT is a leading provider of IT solutions and managed services, supporting organizations across finance, legal, healthcare, and other industries. For over 25 years, we’ve built our reputation on technical expertise, exceptional client service, and a commitment to delivering secure, reliable, and scalable IT solutions. Our Network and Security Operations Centers play a critical role in protecting our clients’ infrastructure and ensuring operational excellence. By joining our team, you’ll be part of a collaborative environment that values innovation, accountability, and professional growth. Position Overview We are looking for a motivated Junior NOC/SOC Analyst to join our operations team. This entry-level role is ideal for someone with a strong interest in IT infrastructure and cybersecurity who is eager to learn in a fast-paced environment. The Analyst will provide first-line monitoring and support for network performance and security events, escalating issues as needed to senior engineers. Key Responsibilities Network Operations (NOC): * Monitor network, server, and system health using monitoring tools. * Identify and escalate performance issues, outages, or service interruptions. * Perform basic troubleshooting and document findings in the ticketing system. * Assist with scheduled maintenance and routine operational checks. Security Operations (SOC): * Monitor SIEM dashboards and security alerts. * Conduct initial analysis of suspicious activity and escalate confirmed incidents. * Assist with vulnerability scanning and reporting. * Follow documented playbooks for common security events. Qualifications * Associate’s degree or coursework in Information Technology, Cybersecurity, or related field (or equivalent hands-on experience). * Basic understanding of networking concepts (IP addresses, firewalls, VPNs, DNS). * Familiarity with common cybersecurity threats (phishing, malware, brute force attacks). * Knowledge of or exposure to monitoring tools or SIEM platforms a plus. * Strong communication and documentation skills. Preferred Certifications (Nice to Have) * CompTIA A+ or ITF+ * CompTIA Network+ or Security+ * Any relevant vendor certifications (Microsoft, Cisco, etc.) Core Competencies * Eagerness to learn and grow in IT operations and cybersecurity. * Ability to follow processes and escalate issues appropriately. * Detail-oriented with strong problem-solving skills. * Team player with good interpersonal skills. What We Offer: * Competitive base salary + performance-based incentives * Comprehensive benefits package * Opportunities for career advancement and professional development * A collaborative and fast-growing team environment Powered by JazzHR bs4djSr9CY

Job Description We are Sourcepass, an IT consulting company (MSP) with a rich history of providing network support and innovative solutions since 2001. Our expertise spans IT services, cloud computing, and security, that tailor the right technologies to specific industries and business strategies. Sourcepass aims to be different. It is owned and operated by technology, security, and managed services experts who are passionate about delivering an IT experience that clients love. Sourcepass has acquired and continues to acquire companies across all avenues of technology bringing more than 40 years of expertise to all of our service areas. Today, Sourcepass comprises over six hundred employees serving more than two thousand clients across twenty unique vertical markets. And the best is yet to be. Our achievements speak for themselves: named to the Inc. 2022 Best in Business list, honored with two 2023 Stevie® Awards, listed on CRN's 2023 Solution Provider 500, and recognized in Gartner's 2024 Magic Quadrant™. Most recently, we were awarded PAX8's 2024 Partner of the Year and designated as Microsoft CoPilot MVP. We take pride in these accolades and continue to push boundaries in the IT consulting industry. Join us and be part of our journey toward even greater accomplishments. POSITION SUMMARY As a Service Desk Technician, you will be responsible for working closely with our clients, providing advanced Level II IT knowledge, tools, and problem-solving skills to determine, diagnose and solve all IT-related issues. The schedule for this position is Monday - Friday 7am-4pm EST. The salary for this position is $60,000+ (negotiable based on experience). RESPONSIBILITIES • Set up workstations with computers and necessary peripheral devices (routers, printers etc.), • Check computer hardware (HDD, mice, keyboards etc.) to ensure functionality, • Install and configure appropriate software and functions according to specifications, • Diagnose and maintain local networks in ways that optimize performance, • Ensure security and privacy of networks and computer systems, • Provide orientation and guidance to users on how to operate software and computer equipment, • Organize and schedule diagnostic testing around client availability to inhibit impact, • Perform troubleshooting to diagnose and resolve problems (repair or replace parts, etc.), • Maintain records of support interactions and time spent in ConnectWise (communication, diagnostics tests / results), • Identify and document computer or network equipment warranty issues and communicate them internally., • Technical Support Experience: 3-5 Years (Preferred), • Experience working with Azure (A plus), • Experience working with Office 365 (Preferred), • Experience working with SonicWall devices (Preferred), • Experience working with HP Devices (Preferred), • Ability to communicate effectively, • Ability to Prioritize multiple tasks effectively, • Ability to work in a fast-paced environment, • Ability to work independently and in a team environment, • Proven Experience as a Technical Support Analyst or relevant position Sourcepass participates in the E-Verify program. As required by federal law, employees must complete an Employment Eligibility Verification (Form I-9) upon hire. Through the E-Verify program, Sourcepass will verify the identity and employment eligibility of all individuals hired to work in the United States

Job Description Job Description: • An Epic Physician Billing Analyst (also known as an Epic Professional Billing Analyst) is responsible for the configuration, maintenance, and optimization of the Epic Professional Billing module within a healthcare organization., • This role is vital for ensuring accurate patient billing, claims processing, and reimbursement for services provided by individual healthcare providers, such as doctors or therapists. Key Responsibilities: • System Configuration and Maintenance:, • Configure and customize the Epic Professional Billing application to meet the specific business needs and workflows of the organization., • Maintain the Resolute Professional Billing module to manage charges, benefit engines, and workflows with external collection agencies., • Perform ongoing maintenance and updates to Epic applications., • Build and test system changes, presenting them to end-users and migrating them to production., • Workflow Analysis and Optimization:, • Analyze existing financial workflows and identify opportunities for improvement and optimization., • Design and implement leading practice workflows to enhance efficiency and effectiveness., • Collaborate with various stakeholders, including IT, finance, and end-users, to ensure the Epic system aligns with business operations., • Support and Troubleshooting:, • Act as the primary support contact for Epic Professional Billing application end-users., • Provide support to end-users on the Epic EMR system, including integrating revenue cycle processes such as maintaining claim scrubbers and payment processors., • Troubleshoot system errors and resolve issues related to billing, claims, and reimbursement., • Provide on-call support on a rotating basis., • Training and Education:, • Participate in training and educate end-users on the Epic Professional Billing application and related workflows., • Develop and document internal procedures for using Epic and other applications., • Compliance and Updates:, • Stay current with Epic technologies, obtain and maintain necessary Epic certifications., • Ensure compliance with industry standards and regulations, such as transitioning between different claim formats (e.g., X12 4010 to 5010) and coding systems (e.g., ICD-9 to ICD-10)., • Review and assess the impact of changes and enhancements with each new Epic release and make recommendations for the best course of action. Essential skills and qualifications: • Education and Certification:, • Bachelors Degree, preferably in Computer Science, Information Technology, Computer Engineering, or a related field., • Certified in Epic Professional Billing., • Technical Skills:, • Expertise in Epic's Professional Billing module, including charge router, workqueue configuration, collection agency workflows, statement processing, benefit engine, and estimates., • Experience with system configuration and troubleshooting tools., • Proficiency with Microsoft Office Suite (Word, Project, Excel, Visio, and PowerPoint)., • Healthcare Industry Knowledge:, • Strong understanding of healthcare revenue cycle processes, medical billing codes, and insurance procedures., • Familiarity with the differences between professional billing and hospital billing., • Knowledge of medical coding systems like CPT and ICD-10., • Soft Skills:, • Strong interpersonal relationship skills and effective communication skills (both oral and written)., • Analytical thinking and problem-solving abilities., • Attention to detail and accuracy., • Self-motivated and a team player., • Additional Information, • Highly prefer someone local to the Hicksville, Garden City NY area no relocation package and interview is in-person/onsite, • Benefits:, • Medical, Dental, Vision BCBS, • 401k, • FSA, • Tuition reimbursement, • PTO, 9 paid holidays, 12 sick days

Job Description ONSITE Epic Physician Billing Analyst needed to work for a rapidly growing medical company in Hicksville, NY. An Epic Physician Billing Analyst (also known as an Epic Professional Billing Analyst) is responsible for the configuration, maintenance, and optimization of the Epic Professional Billing module within a healthcare organization. This role is vital for ensuring accurate patient billing, claims processing, and reimbursement for services provided by individual healthcare providers, such as doctors or therapists. Qualified candidates will have Bachelor's degree, Epic Certification in Professional Billing, strong knowledge/experience with healthcare revenue cycle processes and training. THIS POSITION IS ONSITE 5 DAYS! Key responsibilities: • Configuration and Maintenance:, • Configure and customize the Epic Professional Billing application to meet the specific business needs and workflows of the organization., • Maintain the Resolute Professional Billing module to manage charges, benefit engines, and workflows with external collection agencies., • Perform ongoing maintenance and updates to Epic applications., • Build and test system changes, presenting them to end-users and migrating them to production., • Workflow Analysis and Optimization:, • Analyze existing financial workflows and identify opportunities for improvement and optimization., • Design and implement leading practice workflows to enhance efficiency and effectiveness., • Collaborate with various stakeholders, including IT, finance, and end-users, to ensure the Epic system aligns with business operations., • Support and Troubleshooting:, • Act as the primary support contact for Epic Professional Billing application end-users., • Provide support to end-users on the Epic EMR system, including integrating revenue cycle processes such as maintaining claim scrubbers and payment processors., • Troubleshoot system errors and resolve issues related to billing, claims, and reimbursement., • Provide on-call support on a rotating basis., • Training and Education:, • Participate in training and educate end-users on the Epic Professional Billing application and related workflows., • Develop and document internal procedures for using Epic and other applications., • Compliance and Updates:, • Stay current with Epic technologies, obtain and maintain necessary Epic certifications., • Ensure compliance with industry standards and regulations, such as transitioning between different claim formats (e.g., X12 4010 to 5010) and coding systems (e.g., ICD-9 to ICD-10)., • Education and Certification:, • Bachelor’s Degree, preferably in Computer Science, Information Technology, Computer Engineering, or a related field., • Certified in Epic Professional Billing., • Technical Skills:, • Expertise in Epic's Professional Billing module, including charge router, workqueue configuration, collection agency workflows, statement processing, benefit engine, and estimates., • Experience with system configuration and troubleshooting tools., • Proficiency with Microsoft Office Suite (Word, Project, Excel, Visio, and PowerPoint)., • Healthcare Industry Knowledge:, • Strong understanding of healthcare revenue cycle processes, medical billing codes, and insurance procedures., • Familiarity with the differences between professional billing and hospital billing., • Knowledge of medical coding systems like CPT and ICD-10., • Soft Skills:, • Strong interpersonal relationship skills and effective communication skills (both oral and written)., • Analytical thinking and problem-solving abilities., • Attention to detail and accuracy., • Self-motivated and a team player., • MUST WORK ONSITE

Job Description Job Description: • An Epic Physician Billing Analyst (also known as an Epic Professional Billing Analyst) is responsible for the configuration, maintenance, and optimization of the Epic Professional Billing module within a healthcare organization., • This role is vital for ensuring accurate patient billing, claims processing, and reimbursement for services provided by individual healthcare providers, such as doctors or therapists. Key Responsibilities: • System Configuration and Maintenance:, • Configure and customize the Epic Professional Billing application to meet the specific business needs and workflows of the organization., • Maintain the Resolute Professional Billing module to manage charges, benefit engines, and workflows with external collection agencies., • Perform ongoing maintenance and updates to Epic applications., • Build and test system changes, presenting them to end-users and migrating them to production., • Workflow Analysis and Optimization:, • Analyze existing financial workflows and identify opportunities for improvement and optimization., • Design and implement leading practice workflows to enhance efficiency and effectiveness., • Collaborate with various stakeholders, including IT, finance, and end-users, to ensure the Epic system aligns with business operations., • Support and Troubleshooting:, • Act as the primary support contact for Epic Professional Billing application end-users., • Provide support to end-users on the Epic EMR system, including integrating revenue cycle processes such as maintaining claim scrubbers and payment processors., • Troubleshoot system errors and resolve issues related to billing, claims, and reimbursement., • Provide on-call support on a rotating basis., • Training and Education:, • Participate in training and educate end-users on the Epic Professional Billing application and related workflows., • Develop and document internal procedures for using Epic and other applications., • Compliance and Updates:, • Stay current with Epic technologies, obtain and maintain necessary Epic certifications., • Ensure compliance with industry standards and regulations, such as transitioning between different claim formats (e.g., X12 4010 to 5010) and coding systems (e.g., ICD-9 to ICD-10)., • Review and assess the impact of changes and enhancements with each new Epic release and make recommendations for the best course of action. Essential skills and qualifications: Skills: EPIC, Epic Physician Billing Analyst, Epic Professional Billing Analyst, Billing Analyst, Epic's Professional Billing Module, Charge Router, Workqueue Configuration, Collection Agency Workflows, Statement Processing, Benefit Engine, Estimates, Configuration, Troubleshooting, X12 4010 to 5010, ICD-9, ICD-10, CPT, Healthcare Revenue Cycle Processes, Medical Billing Codes, Insurance Procedures • Education and Certification:, • Bachelor’s Degree, preferably in Computer Science, Information Technology, Computer Engineering, or a related field., • Certified in Epic Professional Billing., • Technical Skills:, • Expertise in Epic's Professional Billing module, including charge router, workqueue configuration, collection agency workflows, statement processing, benefit engine, and estimates., • Experience with system configuration and troubleshooting tools., • Proficiency with Microsoft Office Suite (Word, Project, Excel, Visio, and PowerPoint)., • Healthcare Industry Knowledge:, • Strong understanding of healthcare revenue cycle processes, medical billing codes, and insurance procedures., • Familiarity with the differences between professional billing and hospital billing., • Knowledge of medical coding systems like CPT and ICD-10., • Soft Skills:, • Strong interpersonal relationship skills and effective communication skills (both oral and written)., • Analytical thinking and problem-solving abilities., • Attention to detail and accuracy. Powered by JazzHR AAunIkfnaB

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