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Job DescriptionThe Windfall is partnering with a Global, Sustainability Focused, Boutique Private Equity firm that is seeking to hire an Executive Assistant/Office Manager. This is working at their Flatiron, Manhattan office. You will be joining the already established team of enablement staff, while continuing to grow the firm. This role reports into the Head of Administration and you will be supporting a Partner, alongside running the office as the OM. The ideal individual will have the ability to multi-task, prioritize, stay organized, be agile, and exercise good judgment in a variety of situations. They must enjoy and have experience coordinating multiple workstreams, working with multiple internal and external stakeholders and have the capability of learning new skills quickly. They must be able to work under pressure and manage a wide variety of responsibilities, activities and confidential matters with discretion and composure. The ideal candidate is curious and displays an entrepreneurial mindset to solving problems and driving results. This is a great opportunity to get into an amazing, cool, start-up minded, sustainability focused PE firm. This role is working in the office Monday- Fridays from 8:30am-5:30pm with the flexibility for overtime as it will be required based on the needs of the day. RESPONSIBILITIES Office management: • Visitor management: Manage the NYC visitor calendar to avoid and work through guest conflicts. Operate as the primary lead in reception; managing all guest traffic and making them feel welcome in the space., • Vendor management: Coordinate and communicate with various office vendors; prospect for new vendors as needed or requested. Manage and schedule deliveries, repairs, oversee and communicate findings of repairs and installations. Liaise with building management. Setup FedEx, UPS, DHL, and similar deliveries, go to various drop off locations as required., • Office Management: Oversee office supply ordering/inventory management, managing office equipment, ordering groceries /restocking the common areas e.g. kitchen, bathrooms, conference rooms, etc., keep the office common areas, hallways, offices, bathrooms, kitchen, dishwasher clean and free of garbage and boxes and remove as needed, overall ensuring a well-organized work environment.Executive support:, • Calendar and time management: Be responsible for the management of the Executive’s schedule and calendar which includes scheduling meetings and appointments, arranging all meeting details including attendees, conference rooms, video/conference details, IT support, catering/lunch, agendas, and coordinating effectively with team members and external parties to ensure efficient use of time. This will also include ad hoc support for the Executive’s team members. Note: this role may be asked to support multiple executives or provide ad hoc support for a short-term initiative., • Travel arrangements: Make travel arrangements such as booking flights, hotels, and transportation on the Executive’s behalf. This may also involve preparing travel itineraries., • Communications: Address emails and other forms of communication on behalf of the Executive in coordination with others. - Liaise between the Executive and other team members to relay messages and information in a timely and effective manner., • Expense management: Handle expense reports and reimbursement requests for the Executive and team (if applicable) in compliance with company policies.Event support:, • Contribute to the planning and execution of company-wide and location community events e.g., birthday acknowledgements, happy hours, Monday/offsite team lunches, and firm-wide events., • Responsible for catering, ordering lunch and set up/breaking down/clean up as needed/requested for office events.Project management and ad hoc support:, • Project support: Provide support on special projects and initiatives including project coordination and tracking follow ups to ensure deadlines are met and outcomes are delivered., • Employee celebrations: Assist with employee donations and monthly birthday/anniversary announcements; coordinate gifts as necessary, • Ad hoc tasks: Manage miscellaneous tasks and requests that may arise during business hours., • Central office administration: Oversee headquarter activities on behalf of the firm such as shepherding mail, donation form management, main office line management, oversight of corporate accounts, manage and run reception area, meet and greet guests, etc. REQUIREMENTS • 3+ years experience in another EA/OM role, preferably in the financial industry, • Superior organizational, time management, and prioritization skills; can manage and coordinate multiple competing priorities with composure, responsiveness, and a sense of urgency, • Comfortable engaging with various internal and external stakeholders with professionalism and poise, • A self-starter with strong work ethic who exhibits proactivity, results orientation, and reliability, • Positive, can-do attitude, is collaborative in team environment, and is a true team player willing to jump into various situations and add value and support, • Demonstrates flexibility to the evolving needs of multiple managers, teams, and clients; holds a high standard for service and has a natural customer/stakeholder orientated, • A resourceful, persistent, practical problem-solver who is motivated by a challenge, • Excellent written and verbal communication and exceptional people skills, • Proficient in Microsoft Office (Word, Outlook, PowerPoint, Excel); Slack is a plus, • Excellent judgment and demonstrates ability to protect confidential and proprietary information of the firm PACKAGE $90,000 Base Salary Discretionary Bonus Based on Individual & Firm Performance 100% Covered Benefits 401k with Match Unlimited PTO + Holiday & Summer Firm Shutdown Phone, Laptop & At Home Setup Breakfast, Lunch & Snacks Provided Daily

Job Description Marketplace Support Manager Department: Marketplace Reports to: Director of Merchandising Full Time – Exempt (Salary) Salary Range: $70,000 - $75,000 Location: Remote Company Description: (Re)vive is a certified B-Corp company that offers technology solutions to leading fashion brands and retailers. Our brand partners leverage our data-powered platform to maximize inventory productivity by refurbishing and reselling their idle inventory. Revive’s focus on technology innovation and sustainability is changing how consumers and brands view the garments they buy and produce. Job Summary As the Marketplace Support Manager, you will play a critical role in maintaining the operational excellence of our marketplace channels. This role is perfect for someone who thrives in an organized, detail-oriented environment and enjoys using technology to optimize processes. You’ll be responsible for pulling and analyzing selling reports, ensuring sales and inventory data is accurately reflected across systems, and communicating these insights to the appropriate internal teams. In addition to managing backend logistics, you will serve as the front line of communication with customers across multiple marketplace platforms, ensuring timely and professional responses that reflect our brand values. This position requires a natural problem-solver who proactively identifies opportunities for increased efficiency and is driven to implement organizational improvements that enhance team performance. This job description is intended to describe the general nature and level of work performed by the Marketplace Support Manager at Hemster, Inc dba Revive. It is not intended to include all duties, responsibilities and activities. Duties, responsibilities and activities may change at any time with or without notice. Duties / Responsibilities: Data Flow Management • Execute effective inventory management processes by ensuring accurate data entry and maintaining up-to-date records, • Pull, analyze, and distribute sales performance reports to inform merchandising, operations, and leadership teams, • Monitor and update inventory status across internal systems and marketplace platforms in real time, • Oversee customer communications across all marketplace platforms, ensuring timely, accurate, and empathetic responses, • Implement and uphold customer service standards that align with brand voice and values, • Partner with merchandising, logistics, and engineering teams to ensure alignment across product lifecycle, from intake to sale, • Publish and optimize product listings across third-party marketplaces (e.g., eBay, Poshmark, Recurate-powered sites), • Document and refine standard operating procedures (SOPs) for all marketplace support activities, especially reporting and customer workflows, • Identify and implement process improvements to reduce manual work and increase operational efficiency, • 3–4 years of experience in data entry and customer service roles, • Exceptional attention to detail, with the ability to identify patterns and trends through accurate data reporting, • Strong organizational and project management skills; adept at balancing competing priorities, • Experience working with various sales reporting tools and data analytics platforms, • Proven ability to manage multiple projects simultaneously with excellent time management, • Comfortable adapting to new tools and experimenting with automation or reporting improvements, • Excellent written communication skills and a collaborative approach to cross-functional teamwork, • Medical, Dental, VIsion, 401k, • Unlimited Paid time off This is a full-time, exempt position. This position is not eligible for overtime. Work hours are typically 40 hours a week, Monday thru Friday. Powered by JazzHR eJZiXcRDL1

Job Description🌟 Now Hiring CHHAs for Day Shifts! 🌟 $18–$22/hr | Flexible Hours | Bonuses | Health Benefits Are you a Certified Home Health Aide (CHHA) in New Jersey who genuinely loves caring for others? Looking for consistent, long shifts near home with a team that respects and supports you? You’ve found your next opportunity—with The Senior Company! 💼 About the Role We’re hiring Certified Home Health Aides (CHHAs) for 8, 10, and 12-hour day shifts., including: Passaic County, Bergen County, Morris County, Somerset County, and surrounding areas. You’ll provide essential, hands-on care in the comfort of clients’ homes—helping them live with dignity, independence, and comfort. ✅ What You Need to Apply * Current CHHA certification in New Jersey * Reliable transportation to and from clients * Strong English communication skills * Confidence assisting with mobility, transfers, and hands-on care 💵 Compensation & Benefits * Pay: $18–$22/hr * Time-and-a-half on major holidays + your birthday! * Flexible schedules to match your lifestyle * Paid overtime opportunities * Unlimited referral bonuses * 401(k) retirement plan * Health, dental, and vision insurance * Earn NJ Sick Time 💙 Why Work with The Senior Company? We’re more than just an agency—we’re a caregiver-first team. You’ll have access to: * 24/7 on-call nursing & support * A compassionate Care Management Team invested in your success * Training, guidance, and communication to help you thrive We proudly serve clients in Bergen, Morris, Passaic, and Somerset counties, so you can work close to home. 🏡 About The Senior Company Founded in 2018, The Senior Company is a trusted name in personalized, high-quality in-home care throughout New Jersey. From Bergen to Somerset County, we partner with caregivers like you to bring comfort and connection into the lives of our clients. 💬 Ready to Make a Difference? Join a team that values your heart, your skills, and your time. Apply today and let’s grow together! Join our team, today! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Powered by JazzHR ELzWbAZdhm

Job Description Are you an exceptional caregiver? Do you have what it takes to make a positive difference in the lives of older adults? Exceptional caregivers not only have the skills necessary for the job, but also possess a generous spirit, exude genuine kindness and compassion, value commitment, and take pride in the work they do to enhance clients’ quality of life and well-being. We are seeking exceptional caregivers like you! Pay: $19/hour Benefits Offered (eligibility requirements apply) • One on one care, • Flexible Scheduling, • Holiday Pay and Shift Differentials, • 24/7 on-call support, • Paid Overtime, • Paid Orientation, • Medical Insurance, • Dental Insurance, • Zingage rewards program, • Vision Insurance, • Complimentary Life Insurance, • Employee Assistance Programs, • Unlimited Bonus Referrals, • 1 year hands-on experience within the last three years, • Current NJ CHHA (Certified Home Health Aide), • Proof of eligibility to work in the United States, • Current TB clearance Family & Nursing Care is one of the oldest, largest, and most well-respected resources for home care services in Maryland and Washington, DC since 1968. In 2024 and 2025, the company began offering services to families in the Pennsylvania and New Jersey areas respectively. Dedicated to being the top resource for compassionate and reliable home care, Family & Nursing Care continues to break barriers and set benchmarks for the home care industry. Our success and longevity in the home care industry is closely tied to our history, and to our adherence and dedication to our shared vision & values. The company sets the bar for all home care services and is ever evolving to meet the changing needs of older adults. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description POSITION SUMMARY: New Jersey Devils (NHL) seeks a self-starter who will be responsible for generating revenue and managing existing ticket sales accounts. With access to sell a full catalogue of products from premium to groups, this role has a focus on driving full season Memberships and partial plan packages to fans and businesses in support the departments overall revenue goals. Widely regarded as one of the top ticket sales programs in the sports business, the New Jersey Devils Account Executive, Business Development position provides sports business executives with the opportunity to learn the business side of professional sports from the top leaders in the sports industry. RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO THE BELOW: • Generating new ticket sales through cold calling, networking, and face-to-face appointments., • Sell a full-menu of Devils and Prudential Center product offerings including full season tickets, partial plans, group tickets, and premium seating, • Work New Jersey Devils home games at Prudential Center to host new business prospects and established clients., • Develop and maintain good-working relationships with both internal and external clients., • Prospect and cultivate new sales leads through creative lead generation approaches., • Meet and exceed established monthly and annual sales objectives and revenue goals., • Identify business opportunities by establishing professional and personal networks, proactively soliciting and following-up on any sales leads and representing the New Jersey Devils and Philadelphia 76ers at assigned functions., • Ensure customer data and profile requirements are accurately and completely detailed for defined accounts in CRM system., • Work assigned sales, promotional and team events during games and outside normal business hours., • Perform other duties and responsibilities as assigned. QUALIFICATIONS: • Minimum of one (1) year of professional experience, sports or entertainment ticket sales preferred., • Excellent relationship building and interpersonal skills, with the ability to interact comfortably and effectively with internal and external clients at all levels of an organization., • Excellent communication and presentation skills, both written and oral., • Extremely coachable and eager to learn every day., • Highly motivated individuals with a strong desire to build a career in the sports business., • Must be able to work evenings and weekends, as required. COMPENSATION & BENEFITS: The pay range for this position at commencement of employment is expected to start at $37,700/year. This position will also be paid overtime pay when working qualifying overtime hours. Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position will also include other elements, including eligibility for monthly goal bonus, commission eligibility. OUR BENEFITS: • Medical/Dental/Vision/Flexible Spending Accounts (all LGBT friendly), • Pretax Transportation Benefit, • Generous parental leave policies, • 401K (100% up to 5% is matched, after 1 year of service), • Unlimited Paid Time Off, • 13 Paid Holidays, • ½ Day Summer Fridays, • Complimentary or Discounted Sports & Concert Tickets, • On Site Fitness Rooms, • Other League & Partner Discounts We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class. #LI-DNP

Job DescriptionTravel Licensed Practical Nurse (LPN) – $2000 - $2500(56hours)/week in Massachusetts Current needs are across Massachusetts! Are you a compassionate and skilled LPN looking for a rewarding travel opportunity? Join TLC Nursing, a nurse-owned and operated agency that puts nurses first! Work with top-tier healthcare teams, receive industry-leading pay, and enjoy exclusive travel perks while making a meaningful impact. Position Overview: The ideal Licensed Practical Nurse (LPN) will have a strong background in patient care, medical documentation, and health coaching. This role involves working closely with patients in long-term care (LTC), memory care, and outpatient facilities. Key Responsibilities: • Provide direct patient care under the supervision of RNs or physicians., • Conduct health coaching sessions to promote wellness and chronic condition management., • Perform accurate medical documentation in compliance with healthcare regulations., • Assist in outpatient settings, LTC, and hospital medicine environments., • Administer medications and treatments as prescribed., • Monitor patients’ vital signs and report any changes., • Support patients undergoing dialysis and educate them about the process., • Utilize medical terminology to communicate effectively with healthcare teams., • Conduct diagnostic evaluations to assess patients’ health status., • Ensure infection control protocols and maintain a safe patient environment.Requirements:, • Active LPN License in the state of practice in Massachusetts or a pending application for Massachusetts., • Minimum 2 years of Long-Term Care (LTC) experience., • Must be able to adapt quickly and work with minimal orientation., • Experience working in memory care settings preferred., • Excellent communication skills – verbal and written., • Ability to work collaboratively while maintaining patient confidentiality., • Flexibility to adapt to varied healthcare environments and schedules.Compensation & Perks:, • Industry-Leading Pay Packages – Get the best travel rates available!, • 401K with Immediate Contribution – Secure your future today!, • Complete Benefits Package: Health, Dental, Vision, and More!, • Life Insurance Coverage Up to $20,000 – We’ve got you covered!Why Choose TLC Nursing?, • Nurse-Owned & Operated – We understand your needs and put nurses first!, • Top Pay & Travel Benefits – Earn more while enjoying exclusive perks., • Comprehensive Support – Housing, travel, and rental car accommodations ensure a smooth transition. #LPNJobs #TravelLPN #LongTermCare #NewEnglandNurses #NurseOwnedAgency "LPN-MA-9.30" Thank you for choosing TLC Nursing for your next travel assignment. Let's expedite your submission to the job of your liking by completing your professional profile on our iTraveler app. We invite you to download our iTraveler app from the App Store or Google Play to simplify your travel nursing journey. The iTraveler app streamlines your experience, providing access to job listings, schedules, and important updates at your fingertips. Stay connected with TLC Nursing and take control of your healthcare career with the iTraveler app. We highly recommend our applicants install the iTraveler app along with completing their professional profile and uploading the following documents: • Resume, • Active BLS, • COVID Vaccination Card, • Two Professional References, • Skills checklist Did you know you can earn up to $1000 per referral? You DO NOT need to be an employee of TLC Nursing to earn this $$$. You can track each of your referrals and get paid out with Visa Gift Cards once your referral meets our requirements. Click Here to Get Started earning unlimited Referral BONUS!!! You DO NOT need to be a current or former employee of TLC Nursing to earn referral bonuses; EVERYONE Qualifies for this BONUS!!! So, WHY choose to travel with TLC Nursing? TLC Nursing is your destination for boutique travel nursing jobs. TLC Nursing has the best and the highest paying travel RN, travel LPN, and travel Allied jobs. Discover rewarding careers in travel nursing with TLC Nursing, a nurse-owned and operated travel nursing agency. Our wide range of job listings includes travel nursing jobs, travel allied jobs, travel RN jobs, and travel LPN jobs. We offer competitive compensation, comprehensive benefits, and a supportive work environment that fosters growth and development. At TLC Nursing, we're not just a staffing agency but a healthcare family dedicated to positively impacting our community. Join a dynamic team and become part of a caring community that values your skills, dedication, and contributions. Why Join TLC Nursing? Competitive Compensation: Earn the best weekly rates on your assignment. We will beat any offer for the same open position. Diverse Work Settings: You will experience diverse environments such as acute care, long-term care, schools, clinics, summer camps, and prisons. Guaranteed Hours: Secure a consistent 36 or 40-hour workweek with opportunities for overtime. Benefits: Your Wellbeing Matters: Health, Vision, and Dental Insurance. 25K Life Insurance on day one! 401k with matching contribution. Paid Time Off (PTO) Immediate availability of Aflac for your purchase. Stay Comfortable: Opt for our fully furnished housing, including utilities, or choose a housing stipend. Unlimited referral bonus! Access to unlimited continuing education units online. We are proudly a Nurse-owned and operated travel nurse and travel healthcare staffing agency! Vermont Business Magazine voted us The Best Staffing Agency in 2024, 2023, 2022, 2021, 2020, 2019, and 2017! TLC Nursing provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Powered by JazzHR T9vF7Wd8VW

Job Description🌟 Now Hiring CHHAs for Long Day Shifts in Bergen County! 🌟 $18–$22/hr | Flexible Hours | Bonuses | Health Benefits Are you a Certified Home Health Aide (CHHA) in New Jersey who genuinely loves caring for others? Looking for consistent, long shifts near home with a team that respects and supports you? You’ve found your next opportunity—with The Senior Company! 💼 About the Role We’re hiring Certified Home Health Aides (CHHAs) for 8, 10 and 12-hour day shifts across Bergen County, Passaic County, Morris County, and Somerset County You’ll provide essential, hands-on care in the comfort of clients’ homes—helping them live with dignity, independence, and comfort. ✅ What You Need to Apply * Current CHHA certification in New Jersey * Reliable transportation to and from clients * Strong English communication skills * Confidence assisting with mobility, transfers, and hands-on care 💵 Compensation & Benefits * Pay: $18–$22/hr * Time-and-a-half on major holidays + your birthday! * Flexible schedules to match your lifestyle * Paid overtime opportunities * Unlimited referral bonuses * 401(k) retirement plan * Health, dental, and vision insurance * Earn NJ Sick Time 💙 Why Work with The Senior Company? We’re more than just an agency—we’re a caregiver-first team. You’ll have access to: * 24/7 on-call nursing & support * A compassionate Care Management Team invested in your success * Training, guidance, and communication to help you thrive We proudly serve clients in Bergen, Morris, Passaic, and Somerset counties, so you can work close to home. 🏡 About The Senior Company Founded in 2018, The Senior Company is a trusted name in personalized, high-quality in-home care throughout New Jersey. From Bergen to Somerset County, we partner with caregivers like you to bring comfort and connection into the lives of our clients. 💬 Ready to Make a Difference? Join a team that values your heart, your skills, and your time. Apply today and let’s grow together! Join our team, today! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Powered by JazzHR MSICJfHH2x

Territory Sales Representative: Job Summary: Are you financially happy in your current role? Does your current position have opportunities for growth and a rewarding career? If you need to make more money and have a pathway to career advancement, then Leaf Home is just the opportunity you’ve been looking for! Target earnings of $50,000 to $100,000+ As a Leaf Home territory sales representative, you will work to provide potential customers with your expertise and education about the benefits of LeafFilter gutter protection and gutter replacement. By doing a quick home inspection from the street we will teach you how to identify potential homeowner challenges that Leaf Home has the solution for. Primary Responsibilities: • Generate sales leads for our outside sales team by covering an assigned territory each day, going door to door and engaging prospective customers at their home about Leaf Home products (local travel required)., • Utilize a consultative selling approach to educate consumers on the benefits of Leaf Home and gather information for the sales team to reach out and schedule an in-person product demonstration., • Report daily results to the field management team and develop a collaborative working relationship with other sales representatives., • Ensure a high quality and accurate representation of Leaf Home products by representing the company professionally and ensuring that potential customers have an exceptional experience. Experience and Minimum Qualifications: • High school diploma or equivalent., • Valid Driver’s license, a reliable personal vehicle., • Ability to work evenings and weekends., • Excellent verbal and written communication skills at all levels to communicate with internal and external stakeholders articulately., • Highly motivated to sell with a self-driven desire to meet and exceed goals., • Customer focused and results oriented., • Professional demeanor and attire., • Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H1B status). Physical Demands: • While performing the duties of this job, the employee must be able to work outdoors daily with exposure to the elements including inclement weather. Extended periods of walking / standing required., • Field office/manufacturing/construction environment., • Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Compensation package and benefits: • Industry-best compensation package with unlimited earning potential, • Paid training, • 401k with company match, • Mileage reimbursement, • Branded apparel, • Independent work, • Individualized career development programs, • Referral Program, • Mentorship program Travel Requirements: • Local travel required. Overtime/Additional Hours Requirements: • May be requested to work overtime on evenings and weekends dependent on business need. Diversity and Inclusion Statement: Leaf Home is committed to creating a diverse environment and is proud to be an equal opportunity employer. We strive to create an environment that embraces differences and fosters inclusion. Equal Opportunity Statement: Leaf Home will recruit, hire, train, and promote persons in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical/mental disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated in full compliance with the law).

Job Description Hi, we're Brigit! A holistic financial health company helping everyday Americans build a brighter financial future. With a business model that is aligned with our customers, we create transparent, fair, and simple financial products that put money back in the hands of our members, help them spend wisely, avoid unfair fees and build their credit quickly. If autonomy, ownership, and having meaningful input at the company you work for is important to you, come join our growing team! Brigit is doing innovative and exciting work, but don’t just take our word for it, our work is being recognized by others: * Built In's 2025 Best Places to Work For In New York City * Built In’s 2024 & 2025 Best Startups to Work For In the U.S. * Built In’s 2023 - 2025 Best Startups to Work For In New York City * Fast Company’s Most Innovative Companies of 2022 * Business Insider’s Most Promising Consumer Startups 2022 * Forbes Fintech 50 2022 Role overview As a Customer Care Associate, you will be joining a team of passionate agents responsible for all basic tasks of Customer Care. As the front line to our customers, your primary goal will be to handle all customer interactions with empathy, spot trends in customer issues and escalate to other departments in a manner that is consistent with our brand and our values. What you’ll be doing * Respond to emails and live chats (goal is 200/tickets a day, depending on volume) * Learn and be an expert in all the issues/situations our users need assistance with * Be on the lookout for issues reported by customers and create Jira tickets for other departments to review/resolve * Feel comfortable in escalating tickets as required and follow through to resolution * Acknowledge all feedback given from management regarding QA, attitude, or performance reviews * Escalation of all BBB threats, CFPB threats, FTC threats, legal matters and other high pressing issues to Management What you have * At least a Highschool Degree or equivalent * 2+ years of experience in customer support * Passion about helping people and providing incredible customer care * Ability to work in a fast-paced work environment and thrive in ambiguity. Can handle a large volume of email inquires and solving customer questions in a timely manner * Empathy and problem solving skills * Efficient and clear communication skills to resolve difficult customer issues * Strong ability to spot trends or problems and creatively find solutions * Professional response to negative feedback or user interactions Location & Schedule * This is a hybrid role, based out of our NYC office. Required to be in office 2x a week with at least one weekend day at home. * Please note, one weekend day is required. This person will work a Sunday-Thursday or Tuesday-Saturday schedule. * This role is eligible for overtime hours. Our Benefits & Team * Medical, dental, and vision insurance * Flexible PTO Policy * 401k plan * Paid Parental Leave * Physical and mental wellbeing benefits including Wellhub for access to virtual workouts and discounted gym memberships, and Headspace for covered virtual therapy sessions and unlimited on demand health support * Monthly reimbursements to use against wifi and cell phone bills * Annual reimbursement for Learning & Development * Help hard working Americans build a brighter financial future * A dynamic, flexible and collaborative start-up work environment with a highly talented team The anticipated annual base salary for this position is $45,000 - $48,000. This range does not include any other compensation components or other benefits for which an individual may be eligible. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. Brigit is committed to providing equal employment opportunities for all applicants and employees without regard to race, religion, color, sex, pregnancy (including breast feeding and related medical conditions), national origin, citizenship status, uniform service member status, age, genetic information, disability, or any other protected status in accordance with all applicable federal, state and local laws. We are proud to be an equal opportunity workplace. If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email .