Urban Pathways, Inc.
Facilities Manager
21 hours ago
New York
Job Description The salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise. Hybrid: 4 days in office/1 day remote Join UP! We are lighting the path home, one person at a time. About Urban Pathways Since 1975, Urban Pathways has engaged New York City’s most vulnerable residents, people on the streets or in areas unfit for human habitation, “lighting the path home, one person at a time.” Urban Pathways is a catalyst for transformative change in the lives of unhoused adults, empowering them to discover their inherent strengths and abilities. We provide essential support and foster an environment where individuals can redefine their narratives and become their best selves. Job Summary The Facilities Manager, reporting to the Corporate Facilities Director ensures a safe, clean, and proactively maintained physical plant across Urban Pathways’ portfolio. This position reports directly to the Corporate Facilities Director and provides key support in the daily operations of all facilities, including maintenance coordination, regulatory compliance, space management, and vendor oversight. The Facilities Manager also assists Program Directors and the Director of Operations in avoiding code violations and fines by ensuring facility compliance and supporting timely resolution of potential issues. Additionally, the position is responsible for overseeing and managing fleet operations for the organization. The Facilities Manager will be an active listener, critical and strategic thinker and respond by exhibiting cross-cultural awareness with the ability to promote and contribute to an equitable and inclusive anti-racist organizational culture and environment. Key Responsibilities & Essential Functions Program/Facilities • Assists the Corporate Facilities Director in the daily management of building operations, maintenance scheduling, and vendor coordination across all sites., • Develops and implements a preventive maintenance program covering HVAC, cleaning, painting, plumbing, electrical, and general facility upkeep., • Supports compliance with all City, State, and regulatory agency mandates to maintain safe and healthy work environments., • Works closely with Program Directors and the Director of Operations to help prevent facility-related violations and fines through routine inspections, timely interventions, and adherence to compliance standards., • Manages Urban Pathways’ fleet operations, including vehicle maintenance scheduling, inspection coordination, registration compliance, and recordkeeping., • Participate in the preparation of budget materials for the annual budget process and for grants/contracts., • Assists with space planning and reconfiguration to meet programmatic and administrative needs, including support for office relocations and grant-related expansions., • Reviews plans and specifications for the installation of major systems; prepares schedules for capital projects and improvements., • Undertakes special projects and other duties assigned by the Corporate Facilities Director. Administrative • Provides support with monitoring facility operations and ensures compliance with Urban Pathway’s policies and procedures., • Assists with ensuring internal and external reports are accurate, timely and meet required standards., • Develop tracking tools and systems to monitor facility-related compliance., • Assists in the development of proposals and/or contracts with funding or potential funding sources on facility-related matters., • Develops and maintains strong partnerships with community providers, collaborating closely with the Corporate Director of Facilities to ensure positive and effective relationships., • Establish relationships with vendors and reviews merchandise quality. Community Relations • Establishes and promotes relationships with internally and with community organizations and groups, funding and regulatory agencies., • When needed, represents Urban Pathways at governmental, private, community and agency meetings as designated by the Corporate Facilities Director. Communication • Maintains professional communication both verbally and in writing at all times., • Facilitates/attends staff meetings, training, and supervisory sessions, as required., • Attend property management meetings, regulatory property inspections, and management review, as required., • Responds to all communications including telephone, email and other oral and written inquiries in a timely manner. Performs all other duties as assigned and as required. Qualifications, Education and Experience • Associate’s degree. Candidates with the equivalent combination of training and education will be considered., • Minimum of 3 years’ experience in areas of maintenance and/or construction, ideally in a residential or shelter setting., • Candidates with the equivalent combination of training and education will be considered., • Strong knowledge of office/facility maintenance best practices., • Experience in facilities planning and fleet management preferred., • Proficient computer skills, including Microsoft Office, Excel and Word., • Experience using Facilities Management software a plus., • Effectively sets and prioritizes goals as well as specific work activities., • Strong ability to work collaboratively in team settings., • Skilled in interpersonal communication and capable of solving problems independently., • Must identify and resolve problems in a timely manner and work well in group problem solving situations., • The ability to handle multiple priorities and work independently in a fast-paced environment., • High level of accountability, reliability, and responsiveness., • Demonstrated commitment to the mission and values of the organization., • Ability to adapt to changing needs, priorities, and unexpected challenges., • Ability to work effectively with other departments, such as program staff, to meet the needs of the clients and ensure a high standard of service delivery., • Ability to assist with developing long-term maintenance and improvement plans that align with the organization’s goals and ensure the sustainability of the facilities. Licenses • Required to work a flexible schedule including weekends, holidays, and evenings., • Ability to sit, stand, walk, bend, stoop, push, pull, lift (up to 25 lbs.)., • Desire to perform the essential functions of this job., • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. These benefits include: • Healthcare Coverage: Medical, dental, and vision insurance plans to keep you and your family in good health., • Retirement Savings: A 403(b) plan and a 401(a) with employer annual contribution to help you plan for a secure financial future., • Paid Time Off: Generous paid time off, including vacation, holidays, and personal days., • Professional Development: Opportunities for continuous learning and professional development to enhance your skills and advance your career., • Flexible Work Arrangements: Work-life balance is important to us, and we offer flexible work arrangements to accommodate your needs., • Wellness Programs: Employee wellness programs, including fitness initiatives and mental health support., • Employee Assistance Program (EAP): Confidential counseling and support services for personal or work-related issues., • Employee Recognition: Recognition programs to celebrate and reward outstanding contributions.