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FULL TIME ONSITE The position is part of the Case Management department working on all phases of single-event injury claims, from initial inception to settlement/trial. This is a full-time, permanent position. Ideal candidate: • Has an AA Degree as well as superior experience and knowledge working in a Personal Injury, MedMal or Insurance Defense legal practice, working from case inception to settlement and/or trial, and understands in the ins-and-outs of how a case flows and operates., • Quick learner, someone that can grasp concepts and apply them to similar projects, • Is empathetic, great listener, patient, and possesses strong communication skills, • Detailed-oriented and good at following established procedures, as well as helping design, generate and implement new and efficient workflows., • Self-motivated with the ability to work with minimal direction or instruction needed., • Strong time management skills, • Highly organized and thorough in keeping current claimants informed and their case moving, • Skilled in data entry with various software programs, including E-Filing., • Committed to our core values: Excellence, Conscientiousness, Innovation, Claimant Focused, and Collaboration Duties and Responsibilities: • Conduct interviews and follow-ups with claimants or their representatives who are victims of single-event and catastrophic personal injury cases, nursing home abuse, or have a general personal injury claim., • Conducts investigations from inception to settlement/trial, from intake and pre-litigation, through litigation and into settlement/trial., • Coordinating and following up on the retrieval of claimant’s records., • Review medical records, annotating records following our robust bookmarking procedures, as well as follow all necessary pre-litigation steps and procedures., • Draft pleadings, interrogatories, and other litigation-related documents., • Point of contact for your claimants, providing updates to their claim, as well as for insurance adjusters, defense counsel, court clerks, process servers and other relevant parties., • Interprets and disseminates information concerning claims and casework to supervisors, • Undertake a variety of administrative duties such as scheduling claimant appointments, managing calendars, and maintaining up-to-date case notes Other Details: • Job is Monday through Friday from 9am to 6pm, • Due to the confidential legal nature of the matters, job will be performed on-site., • Office environment is comfortable and designed to be conducive to a professional, productive and collaborative workplace, including dual monitors,, • privacy dividers, headsets and webcams for virtual meetings, • Coffee, soft drinks and snacks are made available to the team, • Office leverages technology to make it easier for case managers to excel, • Office is conveniently located attached to Newark Penn Station (buses & trains available)

Do you see yourself as a Banquets Manager? At InterContinental New York Barclay, we are looking for a confident and service-driven leader to oversee our Banquet operations. As Banquets Manager, you will play a critical role in ensuring seamless event execution, guest and client satisfaction, and operational excellence, while upholding the highest luxury service standards. This is a unique opportunity to lead high-volume events, support a talented team, and create memorable experiences in a dynamic, fast-paced environment. Job Overview: Oversee the execution of banquet events to ensure superior guest service, operational excellence, and maximum profitability. Ensure all banquet functions are set up and serviced according to guest expectations, banquet event orders, brand standards, and hotel procedures. Maintain quality, service, safety, and compliance standards in accordance with federal, state, and local regulations. Duties and Responsibilities: • Manage the day-to-day activities of the banquet operation, including scheduling, assigning work, and ensuring proper shift coverage., • Ensure banquet rooms, table set-ups, buffet stations, receptions, coffee breaks, and service areas are properly prepared, clean, attractive, and aligned with banquet event orders., • Conduct pre-function meetings with banquet colleagues and review all event details, service expectations, timing, and special requests., • Coordinate with Culinary, Catering, Sales, Stewarding, Housekeeping, Engineering, AV, and other departments to ensure successful event execution., • Greet clients and guests, respond to requests or concerns promptly and professionally, and ensure appropriate service recovery when needed., • Review guest checks with clients after functions and obtain required signatures., • Ensure all banquet colleagues are properly trained and have the tools, equipment, and supplies needed to perform their duties effectively., • Monitor banquet inventory, equipment, supplies, linen, glassware, and uniforms to ensure proper storage, usage, par levels, and replenishment., • Assist in controlling departmental labor, expenses, and operating costs while supporting budget and profitability goals., • Ensure banquet facilities and equipment are maintained, cleaned, properly stocked, and prepared for upcoming business volumes., • Communicate and enforce hotel policies, safety standards, service procedures, and departmental expectations., • Recommend or initiate staffing-related actions, including coaching, counseling, disciplinary action, and performance feedback, in accordance with company policies., • Promote teamwork and quality service through daily communication and coordination with internal departments and external contacts., • May assist banquet colleagues during peak periods, handle incoming/outgoing boxes or exhibit materials, and serve as Manager on Duty as needed. Accountability: This role supervises banquet colleagues in a full-service, luxury hotel environment with high-volume banquet and event operations. The Banquets Manager may oversee subordinate supervisors and is responsible for ensuring smooth execution of assigned banquet functions while maintaining guest satisfaction, service standards, and operational efficiency. Qualifications and Requirements: High school diploma or equivalent required. Some college or formal training in food and beverage operations preferred. Minimum of 3 years of experience in banquets or food and beverage operations, including at least 1 year of supervisory experience, or an equivalent combination of education and experience. Previous experience in a union environment and/or New York Collective Bargaining Agreement environment preferred. Must speak fluent English. NYC Department of Health Food Handler Certification required. Physical Requirements: • Carrying or lifting items weighing up to 50 pounds, • Moving throughout banquet and function areas, • Handling objects and equipment, • Bending, stooping, and kneeling Other Requirements: • Strong communication, leadership, organizational, and problem-solving skills, • Ability to interact professionally with guests, colleagues, vendors, and third parties, • Ability to read and interpret banquet event orders, reports, schedules, and instructions, • Basic mathematical skills, including budgeting, labor, percentages, variances, and profit/loss concepts, • Alcohol awareness certification and/or food handler permit as required by local or state regulations, • Must be available to work nights, weekends, and holidays as business needs require The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees. Hotel discounts worldwide are available as well as the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. So, what's your passion? The salary range for this role is $69,000 - $79,000 annual. This range is only applicable for jobs to be performed in New York City, NY. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognized and respected – wherever they are in the world. Want to be part of the journey? As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand. Let’s Go Further Together. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. Important information: • The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs., • No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law., • EEO Is The Law - click here for more information about Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity., • If you require reasonable accommodation during the application process, please click here., • IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy., • If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.

New York City Health and Hospitals Corporation Outposted Therapeutic Housing Units Program (OTxHU) Since 2016, Correctional Health Services (CHS) has been the direct provider of health care in the New York City jails. Deeply committed to human dignity and patient rights, CHS is part of the NYC Health + Hospitals system and is a key partner in the City’s efforts to reform the criminal-legal system. Our in-jail clinical services include medical, nursing, and mental health care; pharmacy services; substance-use treatment; social work; dental and vision care; discharge planning; and reentry support. Given the high visibility of this initiative, we are seeking the highest caliber health care professionals in key clinical services to staff our Outposted Therapeutic Housing Units (OTxHU). To be located in three NYC Health + Hospital acute care facilities, the OTxHU is a pioneering approach to safely increasing access to high quality clinical care for patients in custody who have complicated health conditions. OTxHUs will bridge the gap in the continuum between care provided in the jails and inpatient hospitalization, with admission to and discharge from the OTxHU in accordance with a patient’s clinical needs. CHS will be the primary health care providers on these units and the NYC Department of Correction will provide security and custody management. The OTxHU at NYC Health + Hospitals/Bellevue in Manhattan will be the first of this unique, groundbreaking project to open with a planned completion date as early as the end of 2024. This is an incredible opportunity to be part of a passionate and motivated team providing care to some of the City’s most marginalized, vulnerable people. *To help support continuity of operations and care, staff selected to work in the OTxHU may also be required to work in CHS locations within the jails. Additionally, while CHS seeks the most qualified individuals for these positions, preference will be given to equally qualified, internal candidates. • Time: 08:00 AM - 05:00 PM, • Days: Mon,Tue,Wed,Thu,Fri, • Location: OTxHU- Bellevue/Rikers Island Under supervision of the Site Medical Director, the Physician will provide comprehensive, compassionate, and thoughtful care to patients with complex chronic disease in the New York City jail system. The Physician will be part of a core interdisciplinary team working in a unique environment delivering the care to patients with significant chronic illnesses. The Physician will provide general primary care including conducting histories and physicals, diagnosing and treating acute and chronic illnesses, and evaluating the need for consult services. The interdisciplinary team will work under supervision of a Site Medical Director. Responsibilities include: • Diagnose and treat acute and chronic illnesses. Evaluate the need for consult services and submit the prioritized consult when indicated., • Complete comprehensive histories and physicals on all new admissions including documentation of problem list, diagnosis, orders (e.g. labs, imaging and referrals) and ordering appropriate medications where applicable., • Evaluate patients requesting sick call, schedule follow-ups and update medication orders. Update problem lists and reconcile patient orders at all visits., • Implement plans for patient care utilizing protocols approved by the medical leadership and/or treatment plans reflecting the current standard of care., • Request radiology exams, lab tests, EKGs when clinically indicated and interpret these results based on clinical findings and in consultation with supervisors where appropriate., • Collaborate closely with CHS Physician Assistants, including providing clinical guidance, cosigning notes, and providing other supervision based on clinical circumstance and PA requirements., • Review all specialty consults and hospital returns to ensure that the standard of care is met and recommendations of the consultant are implemented., • Perform chart reviews and summaries for patients transferring facilities including updating problem lists, rewriting medication orders, and reconciling orders and consults as needed., • Generate special needs referrals and documentation as needed (for patients with (disabilities, dietary restrictions, heat sensitivity, or other relevant flags)., • Teach patients about their medical conditions and treatments; counsel on risks and benefits of different treatment decisions; witness, sign, and document patient refusals of care., • Ensure that all progress notes and orders are signed before the end of the shift., • Respond to emergencies in a timely and professional manner., • Notify the appropriate parties, including Urgicare, about 3-hour runs and EMS activation., • Complete special housing rounds when assigned., • Be familiar with quality of care and population health indicators. Take appropriate action to meet or exceed standards., • Maintain clinical competency by participating in all CME and CHS training and in-service requirements., • Maintain your schedule as directed with particular attention to punctuality and timely notification of absences., • Adhere to policies and procedures of CHS and be familiar with them by reviewing them as needed., • Complete tasks as delegated by a Site Medical Director or other supervising clinical team member., • Maintain all required credentials., • Maintain current licensure and CME requirements (Appropriate documentation must be on our files)., • Maintain professional attitude and appearance., • Adhere to Occupational Health Services requirements. Minimum Qualifications 1. Graduation from an approved medical school., 2. Completion of approved residency or fellowship in the specialty or sub-specialty and Board eligible or certified or Subboard eligible or certified., 3. Five years experience in field of specialty or subspecialty acceptable to the Medical Board of the Hospital., 4. Licensed to practice medicine in the State of New York. Department Preferences • Three to five years’ work experience, which may include residency in a directly related medical specialty, • Experience working with patients in a skilled nursing facility or other residential setting, • Experience working with patients who have serious mental illness, • Experience working with patients who carry substance use diagnoses; knowledge of harm reduction approaches to care; and familiarity with medications to treat opioid use disorder, • Experience leading quality improvement initiatives, • Understanding of trauma-informed care, • Skilled in patient-centered shared decision making, • Skilled in communicating risks and benefits of clinical interventions and assessing capacity to make informed decisions., • Completion of residency in internal medicine, family medicine or other primary care-oriented specialty., • Compliance with appropriate Maintenance of Certification requirements or other Board Certification requirements., • Excellent interpersonal communication skills and ability to work collaboratively within a multidisciplinary team, as well as with NYC DOC staff NYC Health and Hospitals offers a competitive benefits package that includes: • Comprehensive Health Benefits for employees hired to work 20+ hrs. per week, • Retirement Savings and Pension Plans, • Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts, • Loan Forgiveness Programs for eligible employees, • College tuition discounts and professional development opportunities, • College Savings Program, • Union Benefits for eligible titles, • Multiple employee discounts programs, • Commuter Benefits Programs

New York City Health and Hospitals Corporation Outposted Therapeutic Housing Units Program (OTxHU) Since 2016, Correctional Health Services (CHS) has been the direct provider of health care in the New York City jails. Deeply committed to human dignity and patient rights, CHS is part of the NYC Health + Hospitals system and is a key partner in the City’s efforts to reform the criminal-legal system. Our in-jail clinical services include medical, nursing, and mental health care; pharmacy services; substance-use treatment; social work; dental and vision care; discharge planning; and reentry support. Given the high visibility of this initiative, we are seeking the highest caliber health care professionals in key clinical services to staff our Outposted Therapeutic Housing Units (OTxHU). To be located in three NYC Health + Hospital acute care facilities, the OTxHU is a pioneering approach to safely increasing access to high quality clinical care for patients in custody who have complicated health conditions. OTxHUs will bridge the gap in the continuum between care provided in the jails and inpatient hospitalization, with admission to and discharge from the OTxHU in accordance with a patient’s clinical needs. CHS will be the primary health care providers on these units and the NYC Department of Correction will provide security and custody management. The OTxHU at NYC Health + Hospitals/Bellevue in Manhattan will be the first of this unique, groundbreaking project to open with a planned completion date as early as the end of 2024. This is an incredible opportunity to be part of a passionate and motivated team providing care to some of the City’s most marginalized, vulnerable people. *To help support continuity of operations and care, staff selected to work in the OTxHU may also be required to work in CHS locations within the jails. Additionally, while CHS seeks the most qualified individuals for these positions, preference will be given to equally qualified, internal candidates. • Time: 8:00 AM - 4:30 PM, • Days: Monday to Friday, • Location: OTxHU-Bellevue/Rikers Island Under supervision of the Site Medical Director, the Physician Assistant will provide comprehensive, compassionate, and thoughtful care to patients with complex chronic disease in the New York City jail system, under the supervision of physician leadership. The Physician Assistant will provide general primary care including conducting histories and physicals, diagnosing and treating acute and chronic illnesses, and evaluating the need for consult services. The Physician Assistant will participate in an interdisciplinary team under supervision of a Site Medical Director for patients who have chronic medical conditions or physical disabilities who do not require acute inpatient admission. Responsibilities include: • Diagnose and treat acute and chronic illnesses. Evaluate the need for consult services and submit the prioritized consult when indicated., • Complete comprehensive histories and physicals on all new admissions including documentation of problem list, diagnosis, orders (e.g. labs, imaging and referrals) and ordering appropriate medications where applicable., • Evaluate patients requesting sick call, schedule follow-ups and update medication orders. Update problem lists and reconcile patient orders at all visits., • Implement plans for patientcare utilizing protocols approved by the Medical Director and/or treatment plans reflecting the current standard of care., • Request radiology exams, lab tests, EKGs when clinically indicated and interpret these results based on clinical findings and in consultation with supervisors where appropriate., • Review all specialty consults and hospital returns to ensure that the standard of care is met and recommendations of the consultant are implemented., • Perform chart reviews and summaries for patients transferring facilities including updating problem lists, rewriting medication orders, and reconciling orders and consults as needed., • Generate special needs referrals and documentation as needed (for patients with (disabilities, dietary restrictions, heat sensitivity, or other relevant flags)., • Teach patients about their medical conditions and treatments; counsel on risks and benefits of different treatment decisions; witness, sign, and document patient refusals of care., • Ensure that all progress notes and orders are signed before the end of the shift., • Respond to emergencies in a timely and professional manner., • Notify the staff MD and Urgicare about 3 hour runs and EMS activation., • Complete special housing rounds when assigned., • Be familiar with quality of care and population health indicators. Take appropriate action to meet or exceed standards., • Maintain clinical competency by participating in all CME and CHS training and in-service requirements., • Maintain your schedule as directed with particular attention to punctuality and timely notification of absences., • Adhere to policies and procedures of CHS and be familiar with them by reviewing them as needed., • Complete tasks as delegated by a Site Medical Director or other supervising clinical team member., • Maintain and provide documentation of all required credentials., • Maintain professional attitude and appearance., • Adhere to Occupational Health Services requirements. Minimum Qualifications 1. Valid limited permit to practice as a Physician Assistant issued by the New York State Education Department (NYSED); or, 2. Valid license and current registration to practice as a Physician Assistant issued by the NYSED; and, 3. Possession of a valid Life Support certification (e.g., Basic Life Support (BLS), Advanced Cardiovascular Life Support (ACLS)) is required in the appropriate practice area through the American Heart Association (AHA) within sixty (60) calendar days of appointment to the title Department Preferences • Experience working with patients in a skilled nursing facility or other residential setting, • Experience working with patients who have serious mental illness, • Experience working with patients who carry substance use diagnoses; knowledge of harm reduction approaches to care; and familiarity with medications to treat opioid use disorder, • Experience leading quality improvement initiatives, • Understanding of trauma-informed care, • Skilled in patient-centered shared decision making, • Skilled in communicating risks and benefits of clinical interventions and assessing capacity to make informed decisions., • Active BLS and ACLS certifications, • Infection Control Certification, • Excellent interpersonal communication skills and ability to work collaboratively within a multidisciplinary team, as well as with NYC DOC staff, • Flexible disposition NYC Health and Hospitals offers a competitive benefits package that includes: • Comprehensive Health Benefits for employees hired to work 20+ hrs. per week, • Retirement Savings and Pension Plans, • Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts, • Loan Forgiveness Programs for eligible employees, • College tuition discounts and professional development opportunities, • College Savings Program, • Union Benefits for eligible titles, • Multiple employee discounts programs, • Commuter Benefits Programs

Job Description SUMMARY: The Shelter Case Manager plays a key role in supporting residents by assessing needs, developing individualized service plans, and connecting clients to housing, medical, mental health, and employment resources. This position focuses on empowering individuals toward stability and self-sufficiency while maintaining accurate documentation, ensuring compliance with program requirements, and collaborating with a multidisciplinary team to provide comprehensive, client-centered care. REPORTING RELATIONSHIP: Shelter Case Manager reports to the Director of Social Services SCHEDULE: 10AM - 6PM 11AM - 7PM 12PM - 8PM 1-2 Late days per week , one weekend day (selected sites) LOCATIONS: Par Central - Jamaica Wyndham - Long Island City POSITION TYPE: Fulltime Positions, one weekend day and 1-2 late days per week, selected sites may require a weekend day. RESPONSIBILITIES IN THIS ROLE: Develop and monitor individualized service and treatment plans, including regular resident check-ins, assessments, and crisis intervention as needed Connect residents to community resources, social supports, and essential services that promote independence and well-being Coordinate and track services, including follow-ups with referrals and ongoing communication with providers Maintain accurate documentation, resident records, and provide timely reports to supervisors QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. BS/BA Degree in a human services related discipline and 3-5 years’ experience working with applicable populations. Experience working with unhoused populations OTHER SKILLS/ ABILITIES: Demonstrates strong interpersonal, communication, and problem-solving skills with sound judgment, discretion, and the ability to manage multiple priorities and deadlines Maintains a professional, courteous, and customer service–oriented approach with a positive attitude and attention to detail Remains calm under pressure, able to identify and resolve routine issues effectively in fast-paced or high-stress environments Works independently and collaboratively, fostering a professional and supportive environment for staff, clients, and stakeholders BENEFITS: We offer a comprehensive benefits package that includes health, dental, and vision insurance, paid time off, retirement plans, and additional employee perks. 15 Vacation Days Annually 12 Sick Days Floating Holiday 1 annually 401K retirement plan with 3% match after 90 days of employment Medical Benefits after 30 days of employment with Cigna Dental/Vision eligible after 90 days of employment Access to Gym/Weight Room Access to Boxing Ring Short Term Disability Life, Accidental Insurance available through Aflac Transit Check for commuting expenses Legal Shield for legal services Public Service Loan Forgiveness (PSLF) participants As a Case Manager at Elmcor, you serve as a central advocate and coordinator for residents—playing a critical role in assessing needs, developing individualized service plans, and guiding individuals toward stability and self-sufficiency. In this position, you provide consistent, hands-on support while connecting residents to essential housing, medical, and social services, ensuring a structured, supportive, and empowering environment where each individual has the resources and guidance needed to succeed. Are you passionate about making a meaningful impact in your community? Join Elmcor Youth & Adult Activities as a Case Manager and be part of a dedicated team committed to empowering individuals and families…. APPLY TODAY

The position is part of the Case Management department working on all phases of injury claims. This is a full-time, onsite & permanent position. Ideal candidate: • Has an AA Degree and a year or more experience working in a Personal Injury, MedMal or Insurance Defense legal practice, • Quick learner, someone that can grasp concepts and apply them to similar projects, • Is empathetic, great listener, patient, and possesses strong communication skills, • Detailed-oriented and good at following established procedures, • Self-motivated, • Strong time management skills, • Highly organized and thorough in keeping current claimants informed and their case moving, • Skilled in data entry with various software programs, • Committed to our core values: Excellence, Conscientiousness, Innovation, Claimant Focused, and Collaboration Duties and Responsibilities: • Conduct interviews and follow-ups with claimants or their representative who are victims of defective drugs or devices, environmental contamination, or have a general personal injury claim, • Conducts pre-litigation investigations, aspects of discovery work, reviewing records, drafting correspondence, analytical work, and updates, follows and guides claimant through the pre-litigation process, • Coordinating and following up on the retrieval of claimant’s records., • Review medical records, annotating records following our robust bookmarking procedures, • Point of contact for your claimants, providing updates to their claim, • Interprets and disseminates information concerning claims and casework to supervisors, • Undertake a variety of administrative duties such as scheduling claimant appointments, managing calendars, and maintaining up-to-date case notes

Job Description PRIMARY FUNCTION/PURPOSE: The Director of Building Operations assist in maintaining an efficient and satisfactory living and work environment by overseeing all day-to-day operations of Single Adult shelter locations. PRIMARY RESPONSIBILITIES: • Support efforts to place Adult Singles into permanent housing., • Directly supervise a team of Operations Manager, Shift Supervisor, Private Security and/ or Internal Safety Monitors and Residential Aides (RA),, • Interviews candidates and makes hiring recommendations. Provides on-going performance feedback and reviews in accordance with agency policies. Collaborates with Program Director and HR Department in addressing staff performance issues., • Address DHS, OTD and/or RSRI deficiencies identified., • Prepare and implement Corrective Action Plans (CAP) to address current deficiencies and prevent future deficiencies., • Provide direct training, orientation, supervision and support to Operations Manager, Private Security, Residential Aides and Shift Supervisors., • Conduct site visits in cooperation with DHS, and OTDA to ensure the ongoing application and implementation of current and new policies and procedures as well as ensure all DHS, and OTDA protocols are operating smoothly and efficiently., • Observe security guards/ internal security to ensure officers are helping to maintain a safe environment for employees, clients, and others., • Maintain positive relations and open dialogue with property owners or administration managers and staff; follow up on client or staff grievances, ensuring all concerns and follow ups are documented via email., • Coordinate coverage of all shifts., • Complete unit transfers, swaps, and log outs., • Accept pending arrivals (clients) in CARES database., • Arrange for food delivery to sites., • Ensure proper food handling, distribution and discard protocols are strictly adhered to., • Coordinate delivery of office supplies and program equipment and/or furniture to sites as needed., • Staff and establish new programs; set up program offices., • Certify that all the Nightly Signature Rosters are being completed on time and accurately., • Maintain open and accurate communications with the DHS’ HERO unit., • Ensure site vacancy control and reconciliation of all offline units., • Ensure offline units are serviced and placed back online within time frames set forth by CRF and DHS., • Coordinate with property contractors’ management to troubleshoot long term service, • Provides crisis intervention support to staff and responds to incidents. Ensures staff follows established procedures in responding to incidents. Ensures the timely and accurate completion of incident reports., • Confirm RA & Shift Supervisors are properly completing their assigned duties, including but not limited to incident reporting, rounds, logbook entries, meal distribution, unit inspections, and operations Manager, • Coordinate and facilitate department meetings., • Participates in team meetings, case conference, staff meetings and training, etc., • Ensure all sites are properly maintained via OTDA type inspections., • Follow up with the delivery of DHS correspondence (i.e., 4002 notices or appointment slips)., • Conduct coordinated client unit inspections to ensure a clean and healthy environment for client., • Ensure data is entered into CARES, filed in the case record and archived according to CRF, DHS, and OTDA standards where applicable. MINIMUM QUALIFICATIONS: • Bachelor’s degree required., • At least three (3) years of experience in a related field., • Experience with multi-problem Single Adults mental health population desirable., • Proven Contract/ Vendor relationship problem and resolution solver., • Work Order Systems, New Security Management Systems, Fire Safety Systems and ability to conduct instructor training., • Self-guided and minimum supervision, outgoing Team player, goal oriented, project management skills, excellent analytical, evaluative, and human service management skills., • Excellent written and oral communication, organizational and supervisory skills., • Must have incredible initiative, the ability to work well under pressure, and the ability to work both independently and as part of a team to complete complex projects in a fast-paced environment., • Superior written and verbal communication skills, coupled with excellent organization and leadership skills., • Must be adept and comfortable with crisis management., • High level of computer proficiency, specifically in Microsoft Office and the ability to learn new technologies and databases. OTHER REQUIREMENTS (including Physical Demands): • Travel required., • May be required to work long hours and a varied schedule., • Lifting and moving objects weighing up to 30 pounds several times a week., • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1

BASE SALARY + BONUSES The position is part of the Case Management department working on all phases of injury claims. This is a full-time, permanent position. Ideal candidate: • Has an AA Degree and a year or more experience working in a Personal Injury, MedMal or Insurance Defense legal practice, • Quick learner, someone that can grasp concepts and apply them to similar projects, • Is empathetic, great listener, patient, and possesses strong communication skills, • Detailed-oriented and good at following established procedures, • Self-motivated, • Strong time management skills, • Highly organized and thorough in keeping current claimants informed and their case moving, • Skilled in data entry with various software programs, • Committed to our core values: Excellence, Conscientiousness, Innovation, Claimant Focused, and Collaboration Duties and Responsibilities: • Conduct interviews and follow-ups with claimants or their representative who are victims of defective drugs or devices, environmental contamination, or have a general personal injury claim, • Conducts pre-litigation investigations, aspects of discovery work, reviewing records, drafting correspondence, analytical work, and updates, follows and guides claimant through the pre-litigation process, • Coordinating and following up on the retrieval of claimant’s records., • Review medical records, annotating records following our robust bookmarking procedures, • Point of contact for your claimants, providing updates to their claim, • Interprets and disseminates information concerning claims and casework to supervisors, • Undertake a variety of administrative duties such as scheduling claimant appointments, managing calendars, and maintaining up-to-date case notes Other Details: • Job is Monday through Friday from 9am to 6pm, • Due to the confidential legal nature of the matters, job will be performed on-site., • Five hours of pre-approved OT are available weekly, • Office environment is comfortable and designed to be conducive to a professional, productive and collaborative workplace, including dual monitors, privacy dividers, headsets and webcams for virtual meetings, • Coffee, soft drinks and snacks are made available to the team, • Office leverages technology to make it easier for case managers to excel

NYC Health + Hospitals is the largest public health care system in the nation. We are a network of 11 hospitals, trauma centers, neighborhood health centers, nursing homes, post-acute care centers, and correctional health services. We are a home care agency and a health plan, MetroPlus. Our health system provides essential services to 1.4 million New Yorkers every year in more than 70 locations across the city's five boroughs. Our diverse workforce of more than 42,000 employees are uniquely focused on empowering New Yorkers. NYC Health + Hospitals/Correctional Health Services is one of the nation’s leading correctional health care systems in quality of and innovations to care, and access from pre-arraignment through compassionate release. In-jail services include medical, nursing, mental health, substance use treatment, social work, dental and vision care, discharge planning, and reentry support. In addition to providing direct patient care in the jails, CHS leverages the resources of the nation’s largest municipal health care system to help discharged patients successfully return to their communities. CHS is also a pivotal partner in New York City’s criminal justice reform efforts. • 8:00 A.M – 4:00 P.M, • Days: Mon-Fri, • Various Locations at Rikers Island Rikers Island Since 2016, Correctional Health Services (CHS) has been the direct provider of health care in the New York City jails. Deeply committed to human dignity and patient rights, CHS is part of the NYC Health + Hospitals system and is a key partner in the City’s efforts to reform the criminal-legal system. Our in-jail clinical services include medical, nursing, and mental health care; pharmacy services; substance-use treatment; social work; dental and vision care; discharge planning; and reentry support. Position Overview Under supervision of the Site Medical Director, the Physician Assistant will provide comprehensive, compassionate, and thoughtful care to our patients in the New York City jail system. The Physician Assistant will provide general primary care including conducting histories and physicals, diagnosing and treating acute and chronic illnesses, and evaluating the need for consult services Responsibilities include: • Diagnose and treat acute and chronic illnesses. Evaluate the need for consult services and submit the prioritized consult when indicated., • Complete comprehensive histories and physicals on all new admissions including documentation of problem list, diagnosis, orders (e.g. labs, imaging and referrals) and ordering appropriate medications where applicable., • Evaluate patients requesting sick call, schedule follow-ups and update medication orders. Update problem lists and reconcile patient orders at all visits., • Implement plans for patientcare utilizing protocols approved by the Medical Director and/or treatment plans reflecting the current standard of care., • Request radiology exams, lab tests, EKGs when clinically indicated and interpret these results based on clinical findings and in consultation with supervisors where appropriate., • Review all specialty consults and hospital returns to ensure that the standard of care is met and recommendations of the consultant are implemented., • Perform chart reviews and summaries for patients transferring facilities including updating problem lists, rewriting medication orders, and reconciling orders and consults as needed., • Generate special needs referrals and documentation as needed (for patients with (disabilities, dietary restrictions, heat sensitivity, or other relevant flags)., • Teach patients about their medical conditions and treatments; counsel on risks and benefits of different treatment decisions; witness, sign, and document patient refusals of care., • Ensure that all progress notes and orders are signed before the end of the shift., • Respond to emergencies in a timely and professional manner., • Notify the staff MD and Urgicareabout 3 hour runs and EMS activation., • Complete special housing rounds when assigned., • Be familiar with quality of care and population health indicators. Take appropriate action to meet or exceed standards., • Maintain clinical competency by participating in all CME and CHS training and in-service requirements., • Maintain your schedule as directed with particular attention to punctuality and timely notification of absences., • Adhere to policies and procedures of CHS and be familiar with them by reviewing them as needed., • Complete tasks as delegated by a Site Medical Director or another supervising clinical team member., • Maintain and provide documentation of all required credentials., • Maintain professional attitude and appearance., • Adhere to Occupational Health Services requirements. Minimum Qualifications • Valid license and current registration to practice as a Physician Assistant issued by the New York State Education Department (NYSED); and, • Current certification issued by the National Commission on Certification of Physician Assistants (NCCPA); and, • One (1) year of full-time, satisfactory clinical experience as a Physician Assistant; and, • Possession of a valid Life Support certification (e.g., Basic Life Support (BLS), Advanced Cardiovascular Life Support (ACLS)) is required in the appropriate practice area through the American Heart Association (AHA) within sixty (60) calendar days of appointment to the title. Department Preferences • Experience working with patients in a skilled nursing facility or other residential setting, • Experience working with patients who have serious mental illness, • Experience working with patients who carry substance use diagnoses; knowledge of harm reduction approaches to care; and familiarity with medications to treat opioid use disorder, • Experience leading quality improvement initiatives, • Understanding of trauma-informed care, • Skilled in patient-centered shared decision making, • Skilled in communicating risks and benefits of clinical interventions and assessing capacity to make informed decisions., • Active BLS and ACLS certifications, • Infection Control Certification, • Excellent interpersonal communication skills and ability to work collaboratively within a multidisciplinary team, as well as with NYC DOC staff, • Flexible disposition NYC Health and Hospitals offers a competitive benefits package that includes: • Comprehensive Health Benefits for employees hired to work 20+ hrs. per week, • Retirement Savings and Pension Plans, • Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts, • Loan Forgiveness Programs for eligible employees, • College tuition discounts and professional development opportunities, • College Savings Program, • Union Benefits for eligible titles, • Multiple employee discounts programs, • Commuter Benefits Programs

Overview: Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the greater New York, New Jersey and Connecticut markets with a rail-served landfill in Ohio. IWS is committed to delivering high-quality waste, recycling and environmental services, while prioritizing the safety of our employees, customers and communities. We cater to a diverse range of industrial, medical and commercial/residential customers. Founded in 1998, IWS has grown over the years through acquisitions, many of which were family-owned businesses that remain a part of our team today. We’re proud to combine the resources of a large company with the values and care of a family-run business. Essential Job Summary:: The Dispatcher coordinates and manages daily waste collection operations, ensuring efficient route execution and timely customer service. This role serves as the central communication hub between drivers, supervisors, and customers, optimizing vehicle deployment and responding to dynamic operational challenges. The Dispatcher is also responsible for promoting and monitoring employee safety and take proactive steps to identify, evaluate and remove safety hazards. The successful candidate must have experience managing both themselves and others. The Dispatcher is a self-directed role and will be responsible for establishing and documenting procedures for live dispatching. Essential Job Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.: • Establish and maintain a positive relationship with all Drivers as well as other colleagues as our depots and transfer stations., • Ensure Drivers and trucks are being utilized to their full potential., • Manage daily truck activity to ensure driver productivity is commensurate with hours worked., • Set up crew sheets and notify all employees of their schedules., • Continuously monitor hours worked and ensure DOT compliance for Drivers., • Continuously monitor Driver performance and provide coaching as well as discipline as necessary., • Ensure compliance with safety policies and protocols as well as federal, state and local regulations., • Perform routine inspections on the trucks and equipment to ensure proper care and routine maintenance., • Review Driver requests for container switches or repairs, and enter service tickets into the company database., • Ensure all accidents and injuries are thoroughly documented and distribute reports to the Safety and Risk teams for follow up., • Prepare and Deliver Regular Reports to Senior Management., • Field calls from customer service and handle appropriately., • If call is related to service not performed on a specific site address by speaking with the driver., • Monitor dispatch mailbox and handle requests appropriately., • Monitor system for missed pick ups and disposition them within 60 minutes., • Monitor system for driver progress, comments, skips, extras., • Conduct employee check-in procedure: inspect DVIR for completion, inspect route coversheet for completion of all necessary fields, inspect dump tickets being received, check route has been appropriately closed in the system., • Reschedule any customers that were blocked., • Tag any extra pick-ups in the system, follow-up with exceptions, stop services, missed stops, on call work orders and review pictures., • Close out outstanding tickets in the system, • Act on loaded truck list from end of day., • Monitor the call out line and adjust route and scheduling as necessary., • Coordinate with other sites for equipment when necessary., • Monitor and manage idle time., • Ensure accurate geocoding of stops., • Manage tablet inventory and ensure tablet use consistently across all routes, • Timely and accurate service alert notifications to customers., • Optimize driver assignments to maximize efficiency and minimize overtime., • Work with route optimization team and drivers to make routes more efficient, • Respond appropriately to vehicle breakdowns, accidents, or other field emergencies. Requirements and Qualifications::, • 3+ years of Dispatching experience., • Completion of relevant undergraduate degree or certificate program., • Excellent written and verbal communication skills., • Ability to remain calm and focused under pressure., • Demonstrated ability to work independently., • Strong organization and time management skills., • Demonstrated commitment to workplace safety., • Knowledge of applicable traffic, transportation, and other laws and regulations., • Intermediate to excellent computer skills, including Microsoft Excel., • Defensive Driving (Knowledge of Smith System)., • Basic understanding of vehicle operations and limitations., • May require occasional field visits to understand route challenges., • May require early morning, evening, or weekend hours based on operational needs., • Fluency in Spanish preferred not required., • Experience from the waste management, transportation, or related industry., • Experience working with operations software and tablet solution. Additional Information: This job description is intended to be an accurate representation of the general functions of the job, rather than exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice. Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Salary Range Minimum: USD $70,000.00/Yr. Salary Range Maximum: USD $90,000.00/Yr.

We are looking to add dedicated Security Supervisors to our growing team. Join our team and become part of a reputable organization that values your dedication and commitment to exceptional customer service. Job Title Security Supervisor Locations Various locations in the New York City field (Bronx, Brooklyn, Manhattan, Queens) and White Plains Work Type Full-Time Employment Available Pay Rate $26/hour Experience Level 2-3 years of security supervisor experience required Current Shifts Available Morning – Times will vary Afternoon – Times will vary Overnight – Times will vary Key Responsibilities Travel to JSB client sites by public transportation or your personal car Conduct regular site visits to ensure compliance with JSB standards Provide comprehensive training for new security guards on‑site Participate in and assist with training classes led by managers Conduct security post inspections and regular check‑ins Prepare detailed reports for every site visit Observe, document, and report any potential hazards or issues affecting security guards, JSB, or our clients Respond to on‑site incidents and prepare detailed incident and log reports Provide on‑site coaching and training for guards and security professionals Address and correct any inappropriate performance by security guards Enforce JSB's policies and procedures by issuing write‑ups when necessary Maintain a professional demeanor and appearance at all times Hold post as needed at any site Other duties as needed Requirements 2-3 years of proven security supervisor experience Valid New York State Security Guard License Ability to quickly obtain site‑specific certifications, including OSHA 10 Hour Construction & Safety, S‑95, F‑01, CPR/First Aid/AED Must be willing to travel and perform duties in the field (Bronx, Brooklyn, Manhattan, Queens) High School Diploma or G.E.D. required Flexible work schedule, including weekends Comfortable working outdoors Strong team management skills, including scheduling and coverage Excellent communication skills to de‑escalate situations effectively Strong work ethic and commitment to excellence Excellent verbal and written communication skills Command of the English language and ability to communicate clearly Proficiency in using smartphones and tablets Professional demeanor and appearance Minimum age requirement of 18 years old (or as per state regulations) Authorized to legally work in the United States Successful completion of a drug test with negative results Pass an extensive background check, including criminal history, personal references, employment and education verification, as well as Department of Motor Vehicle and credit checks, if applicable If prior military, must be able to provide a DD214 discharge document with discharge status indicated, upon job offer Benefits 401K for a secure future Direct Deposit Healthcare coverage for you and your dependents Dental coverage Vision coverage Paid Vacation to recharge and relax Sick Time Transportation reimbursement With over 60 years of success, we offer a great place to work and grow. Apply today and embark on a rewarding career where your skills and professionalism will shine! #J-18808-Ljbffr

The Director of Building Operations assist in maintaining an efficient and satisfactory living and work environment by overseeing all day-to-day operations of Single Adult shelter locations. • Support efforts to place Adult Singles into permanent housing., • Directly supervise a team of Operations Manager, Shift Supervisor, Private Security and/ or Internal Safety Monitors and Residential Aides (RA), • Interviews candidates and makes hiring recommendations. Provides on-going performance feedback and reviews in accordance with agency policies. Collaborates with Program Director and HR Department in addressing staff performance issues., • Address DHS, OTD and/or RSRI deficiencies identified., • Prepare and implement Corrective Action Plans (CAP) to address current deficiencies and prevent future deficiencies., • Provide direct training, orientation, supervision and support to Operations Manager, Private Security, Residential Aides and Shift Supervisors., • Conduct site visits in cooperation with DHS, and OTDA to ensure the ongoing application and implementation of current and new policies and procedures as well as ensure all DHS, and OTDA protocols are operating smoothly and efficiently., • Observe security guards/ internal security to ensure officers are helping to maintain a safe environment for employees, clients, and others., • Maintain positive relations and open dialogue with property owners or administration managers and staff; follow up on client or staff grievances, ensuring all concerns and follow ups are documented via email., • Coordinate coverage of all shifts., • Complete unit transfers, swaps, and log outs., • Accept pending arrivals (clients) in CARES database., • Arrange for food delivery to sites., • Ensure proper food handling, distribution and discard protocols are strictly adhered to., • Coordinate delivery of office supplies and program equipment and/or furniture to sites as needed., • Staff and establish new programs; set up program offices., • Certify that all the Nightly Signature Rosters are being completed on time and accurately., • Maintain open and accurate communications with the DHS' HERO unit., • Ensure site vacancy control and reconciliation of all offline units., • Ensure offline units are serviced and placed back online within time frames set forth by CRF and DHS., • Coordinate with property contractors' management to troubleshoot long term service, • Provides crisis intervention support to staff and responds to incidents. Ensures staff follows established procedures in responding to incidents. Ensures the timely and accurate completion of incident reports., • Confirm RA & Shift Supervisors are properly completing their assigned duties, including but not limited to incident reporting, rounds, logbook entries, meal distribution, unit inspections, and operations Manager, • Coordinate and facilitate department meetings., • Participates in team meetings, case conference, staff meetings and training, etc., • Ensure all sites are properly maintained via OTDA type inspections., • Follow up with the delivery of DHS correspondence (i.e., 4002 notices or appointment slips)., • Conduct coordinated client unit inspections to ensure a clean and healthy environment for client., • Ensure data is entered into CARES, filed in the case record and archived according to CRF, DHS, and OTDA standards where applicable., • Bachelor's degree required., • At least three (3) years of experience in a related field., • Experience with multi-problem Single Adults mental health population desirable., • Proven Contract/ Vendor relationship problem and resolution solver., • Work Order Systems, New Security Management Systems, Fire Safety Systems and ability to conduct instructor training., • Self-guided and minimum supervision, outgoing Team player, goal oriented, project management skills, excellent analytical, evaluative, and human service management skills., • Excellent written and oral communication, organizational and supervisory skills., • Must have incredible initiative, the ability to work well under pressure, and the ability to work both independently and as part of a team to complete complex projects in a fast-paced environment., • Superior written and verbal communication skills, coupled with excellent organization and leadership skills., • Must be adept and comfortable with crisis management., • High level of computer proficiency, specifically in Microsoft Office and the ability to learn new technologies and databases., • Travel required., • May be required to work long hours and a varied schedule., • Lifting and moving objects weighing up to 30 pounds several times a week., • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EEO Statement Children's Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.

NYU Grossman School of Medicine is one of the nation's top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. Position Summary: We have an exciting opportunity to join our team as a Patient Care Assistant (FGP)- Manhattan, Brain Spine Tumor Center. In this role, the successful candidate The FGP Patient Care Assistant (PCA) assists with administrative and patient care responsibilities to support efficient practice workflows. The responsibilities include reception, registration and answering phones as well as escorting patients and completing clinical tasks within NYS scope of practice as needed. Job Responsibilities: • Greets patients and completes check-in and check-out processes as needed, • Answers phones and schedules appointments, • Addresses questions or routes calls/messages to appropriate contact, • Supports efficient patient workflows by escorting patients to exam rooms and preparing rooms for provider visit, • Validates patient medical record per FGP guidelines when accessing and/or updating information, • Takes vital signs and records in Electronic Medical Record, • Assists with the collection of lab specimens, • Supports FGP access and quality initiatives, • Performs other duties as needed Clinical Responsibilities: • Completes necessary intake which includes obtaining patient vital signs and other tests within defined scope of practice as needed., • Follows guidelines for validating patient medical record when accessing and updating information, including patient name and date of birth., • Assists with maintaining patient flow to and from exam/treatment rooms. Assists in escorting patients and specimens throughout the facility., • Ensures exam rooms and treatment areas are cleaned per infection control standards after each patient., • Communicates the functionality and purpose of MyChart to patients during intake, • Ensures the appropriate translation services or equipment is in place prior to the start of visit, • Preps the appropriate patient encounter ensuring that all relevant information for visit is up-to-date including bloodwork, radiology images, medications, and past medical history., • Reviews and imports any "Prepare for your Visit", "Outside Information" and patient history prior to provider encounter, • Works with clinical team to ensure log books related to equipment, specimen collection and other clinical safety measures are followed per FGP standards., • Maintains patient privacy as it relates to HIPAA standards., • Handles appropriate patient calls and documents outcome of all patient communications as needed., • Assists with in-basket message management including any necessary tasks related to patient medical advice requests as per best practices, • Utilizes EPIC functionality to review and update patient records as well as maintain communication with peers and supervisors related to patient care, • Assists providers with procedure and/or set-up according to specialty, • Stocks exam/treatment rooms and/or supply closets with medical supplies, linen and medical equipment as needed. Effectively communicates as supplies need to be replenished., • Cleans and sterilizes designated equipment after use, according to FGP, IPC, and manufacturer's standards, • Supports FGP Clinical Quality Management by facilitating appropriate documentation and maintenance of clinical supplies and equipment., • Reviews appropriate downtime procedures as it relates to patient visit, • Completes annual competencies such as Fire Safety, Hazardous Waste, Medsled, HIPAA compliance, etc. Administrative Responsibilities: • Responsible for greeting patients and performing intake functions including registration, forms collection, updating information, and co-payment collection., • Monitors Department Appointment Report (DAR) for checkmate "kick-outs", appointment notes, insurance flags, and/or patients who need further assistance., • Gathers all patient demographic related data and materials from patients and/or their representatives. Obtains insurance information (ID card, member/group #s, etc.), verifies insurance eligibility electronically and collects insurance referral if applicable., • Advises and/or collects patient and financial related documents and policies for patient visits including HIPAA, NOPP, MSPQ, ABN, Non-Participating, etc. including obtaining signatures where appropriate., • Enrolls patients above the age of 5 to Patient Secure by obtaining the palm scan and a photo., • Promotes the utilization of Checkmate kiosks. Greets and assists patient in using the checkmate kiosk when needed., • Scans all necessary documents into Epic. Follows scanning guidelines and best practices for uploading outside documents- results, records, forms, etc. Ensures scanned documents are scanned to the correction location/order in Epic and with the correct document type to facilitate ease of locating documents Reports errors or issues arising from checkmate kiosk, patient secure devices, or other equipment to management to facilitate timely resolution, • Monitors waiting areas to identify and communicate wait times, • Performs check-out functions including providing after visit summary information, scheduling follow-up visits and referrals, and collecting any time-of-service payments as needed. Promotes the use and sign-up of MyChart, • Answers phone calls and requests in a professional and patient friendly manner., • Schedules routine appointments and follow ups for visits., • On subsequent visits or calls, asks patients to verify demographic info and makes any necessary edits. Collects and/or asks patients to sign any missing patient related information., • Answers patient questions to ensure understanding and patient satisfaction. Refers them, when necessary, to senior level staff or billing representative., • Addresses patients and callers in pleasant and a professional manner while screening and/or handling calls. Takes messages or directs caller to appropriate person or area., • Releases medical records in accordance with HIPPA and FGP ROI guidelines. Documents disclosures in EPIC and fulfills requests within a 10 day timeframe., • Maintains patient privacy as it relates to HIPAA standards., • Refers all inquiries regarding pre-authorizations/certifications to the appropriate person or area., • Monitors and completes patient front-end work queues to address any pre or post visit missing information in a timely manner., • Monitors and completes assigned administrative in basket messages in a timely manner and according to practice guidelines., • Remains current on latest best practices, policies and protocols (including workflow updates, FOCUS trainings, and job-related tasks), • Maintains cleanliness of both personal and patient space, including waiting areas and restocks supplies as needed., • Demonstrates knowledge of the organization's service standards and incorporates them into the performance duties., • Provides material such as forms and letters for appropriate patient and/or provider needs., • Maintains cooperative and professional relationships with physicians, nurses and office and clinical staff as well as access center representatives when applicable., • Exercises skill in prioritizing assignments in order to complete work in a timely manner when there are changes in workload, assignments, pressures of deadlines, competitive requirements and/or heavy workload., • Demonstrates communication skills: Using appropriate vocabulary and grammar when obtaining and conveying information to physicians, nurses and staff at various levels; in person, over the phone, in writing and in electronically sent messages., • Performs other related duties as needed by providers and supervisors. Patient Experience and Access: • Serves as NYU Langone Health Faculty Group Practice Brand Ambassador by upholding the NYULH Mission, vision and values and promoting excellence in the patient experience, during every encounter., • Drives consistency in every patient and colleague encounter by embodying the core principles of our FGP Service Strategy CARES (Connect, Align, Respond, Ensure, and Sign-Off), • Greets patients warmly and professionally, stating name and role, and clearly communicates each step of the care/interaction as appropriate, • Works collaboratively with colleagues and site management to ensure a positive experience and timely resolution for all patient interactions and inquiries whether in person, by phone or via electronic messaging., • Proactively anticipates patient needs, and participates in service recovery

NYU Grossman School of Medicine is one of the nation's top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. For more information, go to med.nyu.edu, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter and Instagram. Position Summary: We have an exciting opportunity to join our team as a Patient Care Assistant (FGP)- Manhattan, Brain Spine Tumor Center. In this role, the successful candidate The FGP Patient Care Assistant (PCA) assists with administrative and patient care responsibilities to support efficient practice workflows. The responsibilities include reception, registration and answering phones as well as escorting patients and completing clinical tasks within NYS scope of practice as needed. Job Responsibilities: • Greets patients and completes check-in and check-out processes as needed, • Answers phones and schedules appointments, • Addresses questions or routes calls/messages to appropriate contact, • Supports efficient patient workflows by escorting patients to exam rooms and preparing rooms for provider visit, • Validates patient medical record per FGP guidelines when accessing and/or updating information, • Takes vital signs and records in Electronic Medical Record, • Assists with the collection of lab specimens, • Supports FGP access and quality initiatives, • Performs other duties as needed Clinical Responsibilities • Completes necessary intake which includes obtaining patient vital signs and other tests within defined scope of practice as needed., • Follows guidelines for validating patient medical record when accessing and updating information, including patient name and date of birth., • Assists with maintaining patient flow to and from exam/treatment rooms. Assists in escorting patients and specimens throughout the facility., • Ensures exam rooms and treatment areas are cleaned per infection control standards after each patient., • Communicates the functionality and purpose of MyChart to patients during intake, • Ensures the appropriate translation services or equipment is in place prior to the start of visit, • Preps the appropriate patient encounter ensuring that all relevant information for visit is up-to-date including bloodwork, radiology images, medications, and past medical history., • Reviews and imports any "Prepare for your Visit", "Outside Information" and patient history prior to provider encounter, • Works with clinical team to ensure log books related to equipment, specimen collection and other clinical safety measures are followed per FGP standards., • Maintains patient privacy as it relates to HIPAA standards., • Handles appropriate patient calls and documents outcome of all patient communications as needed., • Assists with in-basket message management including any necessary tasks related to patient medical advice requests as per best practices, • Utilizes EPIC functionality to review and update patient records as well as maintain communication with peers and supervisors related to patient care, • Assists providers with procedure and/or set-up according to specialty, • Stocks exam/treatment rooms and/or supply closets with medical supplies, linen and medical equipment as needed. Effectively communicates as supplies need to be replenished., • Cleans and sterilizes designated equipment after use, according to FGP, IPC, and manufacturer's standards, • Supports FGP Clinical Quality Management by facilitating appropriate documentation and maintenance of clinical supplies and equipment., • Reviews appropriate downtime procedures as it relates to patient visit, • Completes annual competencies such as Fire Safety, Hazardous Waste, Medsled, HIPAA compliance, etc. Administrative Responsibilities • Responsible for greeting patients and performing intake functions including registration, forms collection, updating information, and co-payment collection., • Monitors Department Appointment Report (DAR) for checkmate "kick-outs", appointment notes, insurance flags, and/or patients who need further assistance. ., • Gathers all patient demographic related data and materials from patients and/or their representatives. Obtains insurance information (ID card, member/group #s, etc.), verifies insurance eligibility electronically and collects insurance referral if applicable., • Advises and/or collects patient and financial related documents and policies for patient visits including HIPAA, NOPP, MSPQ, ABN, Non-Participating, etc. including obtaining signatures where appropriate., • Enrolls patients above the age of 5 to Patient Secure by obtaining the palm scan and a photo., • Promotes the utilization of Checkmate kiosks. Greets and assists patient in using the checkmate kiosk when needed., • Scans all necessary documents into Epic. Follows scanning guidelines and best practices for uploading outside documents- results, records, forms, etc. Ensures scanned documents are scanned to the correction location/order in Epic and with the correct document type to facilitate ease of locating documents Reports errors or issues arising from checkmate kiosk, patient secure devices, or other equipment to management to facilitate timely resolution, • Monitors waiting areas to identify and communicate wait times, • Performs check-out functions including providing after visit summary information, scheduling follow-up visits and referrals, and collecting any time-of-service payments as needed.Promotes the use and sign-up of MyChart, • Answers phone calls and requests in a professional and patient friendly manner., • Schedules routine appointments and follow ups for visits., • On subsequent visits or calls, asks patients to verify demographic info and makes any necessary edits. Collects and/or asks patients to sign any missing patient related information., • Answers patient questions to ensure understanding and patient satisfaction. Refers them, when necessary, to senior level staff or billing representative., • Addresses patients and callers in pleasant and a professional manner while screening and/or handling calls. Takes messages or directs caller to appropriate person or area., • Releases medical records in accordance with HIPPA and FGP ROI guidelines. Documents disclosures in EPIC and fulfills requests within a 10 day timeframe., • Maintains patient privacy as it relates to HIPAA standards., • Refers all inquiries regarding pre-authorizations/certifications to the appropriate person or area., • Monitors and completes patient front-end work queues to address any pre or post visit missing information in a timely manner., • Monitors and completes assigned administrative in basket messages in a timely manner and according to practice guidelines., • Remains current on latest best practices, policies and protocols (including workflow updates, FOCUS trainings, and job-related tasks), • Maintains cleanliness of both personal and patient space, including waiting areas and restocks supplies as needed., • Demonstrates knowledge of the organization's service standards and incorporates them into the performance duties., • Provides material such as forms and letters for appropriate patient and/or provider needs., • Maintains cooperative and professional relationships with physicians, nurses and office and clinical staff as well as access center representatives when applicable., • Exercises skill in prioritizing assignments in order to complete work in a timely manner when there are changes in workload, assignments, pressures of deadlines, competitive requirements and/or heavy workload., • Demonstrates communication skills: Using appropriate vocabulary and grammar when obtaining and conveying information to physicians, nurses and staff at various levels; in person, over the phone, in writing and in electronically sent messages., • Performs other related duties as needed by providers and supervisors. Patient Experience and Access • Serves as NYU Langone Health Faculty Group Practice Brand Ambassador by upholding the NYULH Mission, vision and values and promoting excellence in the patient experience, during every encounter., • Drives consistency in every patient and colleague encounter by embodying the core principles of our FGP Service Strategy CARES (Connect, Align, Respond, Ensure, and Sign-Off), • Greets patients warmly and professionally, stating name and role, and clearly communicates each step of the care/interaction as appropriate, • Works collaboratively with colleagues and site management to ensure a positive experience and timely resolution for all patient interactions and inquiries whether in person, by phone or via electronic messaging., • Proactively anticipates patient needs, and participates in service recovery by applying the LEARN model (Listen, Empathize, Apologize, Resolve, Notify), and escalates to leadership as appropriate., • Shares ideas or any observed areas of opportunity, to improve patient experience and patient access, with appropriate leadership. (i.e. ways to optimize provider schedules, how to minimize delays, increase employee engagement, etc.), • Partners with Patient Access Center and Central Billing Office team members to support collaboration and promote a positive patient experience., • Takes a proactive approach in ensuring that practice staff are fully versed in the Access Agreement gold standard principles. Minimum Qualifications: To qualify you must have a Minimum Qualifications: High school graduate or equivalent required. Competencies: Working knowledge of English is evident in verbal, reading and writing abilities; other language an asset; demonstrated ability in computer skills. Minimum of one year of experience as a Patient Care Assistant or Medical Assistant within the last two years. Ability to complete multiple tasks efficiently and thrive in a team work environment which pursues a positive patient care experience. Preferred Qualifications: Medical Assistant certification preferred. Proficiency in venipuncture and phlebotomy preferred. Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Grossman School of Medicine provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. NYU Grossman School of Medicine is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. View Know Your Rights: Workplace discrimination is illegal. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $58,542.75 - $58,542.75 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits. To view the Pay Transparency Notice, please click here

As we continue to grow in New York City, we're looking for a passionate and knowledgeable Head Supervisor to help lead our team. If you are a highly organized, hardworking and creative individual, this might be the right opportunity for you. In this role, you will play an integral part in leading the team that orchestrates our captivating puppy-centric events throughout your city. The Head Supervisor position is pivotal for the success of any Puppy Sphere location. They are responsible for supporting and collaborating with the wider management team to lead the day-to-day operations, achieve operational excellence, and build a positive team culture. This is a part-time, hybrid role located in New York City. Onsite and weekend presence is a necessity. The rate for this role is $24.00 USD per hour. • Assist and support regional operations manager and operations coordinator with day-to-day operations to meet or exceed company goals., • Oversee and support execution of on-site and off-site puppy sphere events and operations to ensure a seamless, high-quality, and positive team and guest experience., • Manage the puppy sphere staff (event facilitators, supervisors, and yoga instructors)., • Assist with creating and publishing a balanced team schedule for all event types, monitoring potential gaps and coordinating fulfillment needs., • Conduct on-site studio check-ins to ensure studio maintenance and cleanliness is in alignment with puppy sphere's vision and standards., • Conduct quick team member check-ins while on-site to ensure team pulse is in accordance with puppy sphere's values and standards., • Monitor city team chats to provide support, updates, clear communication and direction for inquiries, ensuring alignment with company values, standards, policies, and expectations., • Continuously seek areas of opportunity to improve our quality and service for animal, team, and guest experiences., • Ensure all events and team members comply with applicable company, local, city, provincial/state policies., • Ensure all team members are trained and follow safe handling practices and guidelines, upholding puppy sphere's animal welfare standards at all times., • Responsibility for protecting studio assets by following procedures and policies for safety, security, maintenance, and cleanliness., • Communicate and escalate essential information in a timely manner to operations manager, maintaining confidentiality where appropriate., • Follows proper escalation channels and provides support with staff and guest relations, animal welfare, and safety incidents., • Serve as the on-site lead for emergency procedures and maintain familiarity with emergency plans and safety protocols., • Act as a point of contact and manage any situations that arise during the events, liaising with management or customer service as necessary and ensure a smooth and successful experience for all attendees., • Assist with weekly administrative tasks, sharing team updates, creating run-of-shows, and maintaining up-to-date financial budget and expense reports., • Assist with weekly studio tasks to ensure studios and teams are prepared to operate events smoothly and successfully., • Oversee weekly inventory ordering and management, ensuring all necessary items are ordered and in stock for all event types, working closely with vendors to maintain adequate levels and manage delivery schedules., • Support in the interviewing, hiring and onboarding process of new event facilitators, yoga instructors, and puppy sphere event staff., • Assist with documentation for incident reporting, employee relations, and progressive discipline processes., • Lead virtual and in-person training sessions for new event facilitators and supervisors by providing comprehensive guidance on event procedures and company standards to ensure all team members are well-prepared to consistently deliver exceptional puppy sphere experiences., • Oversee the planning and execution of pop-ups or private events, ensuring all details are handled seamlessly from start to finish, including run of show, staffing, preparation of supplies before the event, ensuring everything is returned and stored afterward, and serving as the main point of contact for the client., • Assist the operations manager in special projects, roll outs, and events happening in the city, such as partnership opportunities and support in the implementation of new wellness experiences., • Ensure the studio(s) are always presentable and ready to host experiences, with supplies neatly organized and put away in a strategic manner., • Maintain open communication channels with relevant stakeholders and attend weekly and monthly meetings to provide updates, share insights, and collaborate on solutions to enhance event operations., • Act as floor manager during scheduled shifts; supporting, training, and leading the team while managing the following tasks when working our events:, • Be a resource and provide support during the entire event flow including event set up, class check-in, event speeches, yoga session, social period, post event reset, and event break down., • Monitor event flow and environment to proactively identify and resolve issues related to the event, animals, staff, and guest experience., • Coordinate and communicate necessary breaks to event staff during events to ensure all team members receive required meal and rest breaks in compliance with local labor laws., • Manage guest check-in, including ID verification and waiver completion, provide support during event speeches., • Assist all staff with operational tasks during events as needed., • Handle all aspects of injury reporting, including documentation and communication with city managers., • Ensure completion of animal welfare, studio inventory, and end-of-day report forms to communicate any needs, issues, feedback, or remarks from the day's events., • Manage and support the implementation of promotions, collaborations, company launches, and process updates to the greater team., • Lead and assist the rollout and training of each upcoming initiative and follow up on the execution throughout the initiative., • Attend weekly meetings with operations managers to collaborate on goals and initiatives, receive updates, review team development, share insights, and identify solutions to enhance event operations., • Host bi-weekly / monthly supervisor meetings with operations manager for supervisors to share updates, share insights, and collaborate on solutions to enhance event operations., • Exercise sound judgment in determining when to resolve issues independently versus when escalation is required, ensuring timely communication with the operations manager for decisions outside the head supervisor's authority., • Be the role model of puppy sphere's core values and mission to the team and guests, creating a positive, collaborative, and supportive team culture and environment, while setting the standard of operational excellence., • Serve as the primary on-site leader during events, acting as an extension of the operations manager., • Lead by example, demonstrating professionalism, calm decision making, and serve as the primary point of contact for the studio team., • Support and uphold team engagement and morale by fostering a respectful, accountable, inclusive, and high-performing work environment., • Develop and inspire event facilitators and supervisors, providing continuous coaching and feedback to build their knowledge and skills., • Uphold positive attitude and demonstrate enthusiasm to ensure all team members and guests feel welcomed., • Maintain a high level of professionalism when interacting with guests, clients, vendors, and animal welfare partners, acting as a representative of puppy sphere to exemplifying our values and standards., • Provide ongoing and in-the-moment coaching to the team during events to uphold best practices., • Conduct training for growth positions, utilizing training tools, resources, and trackers to monitor progression and completion., • Support the development of future leads or supervisors by modeling leadership behaviors and sharing knowledge., • Collaborate with the leadership team to strategize the implementation of company financial goals., • Collaborate cross functionally with departments to ensure positive relations and experiences for community, media, public, and private events., • Communicate with respective department teams for related support and assistance., • Escalates unresolved concerns or feedback beyond the city operations manager where appropriate, following established escalation pathways and maintaining a professional and constructive approach., • Demonstrated leadership capability and experience coaching, developing, motivating, and training others., • Proven ability and excitement to develop and lead teams to foster a positive, high-performance culture., • Must be available to work at least 12 shifts per month and have consistent availability to go into the studio for one day (Saturday or Sunday) every weekend., • Must be available to go into the studio or onsite Monday - Friday where business needs., • This role requires a genuine

Job Description Position Title: Certified Peer Recovery Advocate (CRPA) Department: Center for Healing Reports To: Director of Admissions Job Location: 190 Mercer Street, New York, NY 10012 FLSA: Exempt Job Status: Temp to Full-Time Availability: Monday-Friday, 6:15am-1:45pm, rotating hours from 7:00am-3:00pm, as required Requirements: CRPA, CRPA-P Benefits: Medical, Dental & Vision Insurance, Commuter Benefits, Flexible Spending Account, 403b Retirement Plan, Worker’s Compensation, Short- & Long-Term Disability Insurance, Life Insurance, Holidays, Personal Time Off, Vacation Leave, Sick Leave, Competitive Remuneration. About Greenwich House Founded in 1902 as a settlement house to help New York’s increasing immigrant population adjust to life in a new country, Greenwich House today offers a variety of programs and approaches that continue to provide thousands of New Yorkers with health and wellness support, education, personal enrichment, skills building and cultural experiences. Position Summary The CRPA will serve as a dynamic bridge between referral sources and those who wish to enter treatment, offering peer support, advocacy, and resource linkage. The role focuses on fostering positive peer interactions and engaging individuals to enter treatment, who without this support, would not expansion of access to treatment. The CRPA will utilize lived experience and community insight to facilitate engagement, education and access to treatment. CRPA will also serve as part of the Greenwich House at Home program, which dual certifies CRPAs as home health aides, with goal of reducing on site visits. Responsibilities Peer Engagement & Support: • Act as a trusted peer liaison, facilitating conversations and interactions between referrals and the unhoused community., • Provide empathetic support and share relevant resources, using a trauma-informed approach., • Assist in reducing barriers to intake and admission. Resource Coordination: • Identify and connect individuals with relevant community resources (housing, health, food, and social services)., • Maintain updated directories of local service providers and assist in coordinating referrals and follow-ups. Community Outreach & Education: • Organize and participate in outreach efforts, workshops, or informal meetups aimed at building community trust and understanding., • Educate on best practices for engagement in substance use disorder treatment, emphasizing respect, safety, and community inclusion. Crisis Management: • Provide immediate support during critical incidents, liaising with local authorities and service agencies when necessary., • Document incidents and resolutions to help improve future responses and preventive strategies. Collaboration & Reporting: • Work closely with local organizations, city agencies, and community stakeholders to ensure coordinated support and sustainable interventions., • Keep accurate records of interactions and outcomes, preparing periodic reports for supervisors and funders. Qualifications Experience & Background: • Lived experience or a strong personal understanding of the challenges faced by marginalized or unhoused populations is highly valued., • Prior experience in community outreach, peer advocacy, or social services is preferred. Skills & Competencies: • Excellent communication and interpersonal skills, with the ability to navigate sensitive situations with empathy and confidence., • Strong problem-solving skills, crisis intervention experience, and the ability to work independently in dynamic urban environments., • Familiarity with local community resources and service networks is a plus. Personal Attributes: • Respectful, non-judgmental approach towards all community members., • Ability to maintain professional boundaries while offering genuine, peer-level support., • Flexibility in working outdoors and adapting to the evolving needs of urban community spaces. Additional Information: • This role involves regular outdoor engagement at busy public parks, requiring the ability to work in varied weather conditions and during peak community activity times., • Flexible hours may be necessary based on community needs and event schedules. Reasonable Accommodations Statement To perform this job successfully, a successful candidate must be able to perform satisfactorily each essential duty. Reasonable accommodations may be made to enable qualified candidates with disabilities to perform these duties. Equal Employment Opportunity Greenwich House is strongly committed to the principle of equal employment opportunity for all individuals. All employment decisions and administration of all personnel policies are without regard to an applicant or employee’s actual or perceived race, religion, sex, age, national origin, creed, color, gender, sexual orientation or affectation, gender identity or expression (including transgender status), predisposing genetic characteristic, genetic information, pregnancy, ancestry, ethnicity, citizenship, alienage, military or veteran’s status, physical or mental disability, status as a victim of domestic violence, stalking offense and sex offenses, marital status, partnership status or any other status protected by federal, state or local law. For more information regarding Greenwich House and our EEO statement, please visit https://www.greenwichhouse.org/about/

Job Description About the Role To provide the care and support necessary to enable the people supported to lead fulfilling, meaningful and purposeful lives with attention to medical needs. Medical Support Professional (MSP) provides person centered support based on the individual’s needs, preferences, and choices. MSPs perform a wide variety of tasks and activities based on the valued outcomes of each person they work with and reflecting the specific skills and abilities of each individual. MSPs encourage, guide, and offer training to develop daily living skills, ensuring personal needs are met, promoting active engagement in community life and ensuring health and safety. MSPs create a positive and enriching program environment for all persons supported. Medical Support Professionals are a vital member of each person’s support team. MSPs are expected to know, understand, and live the Code of Ethics. What You’ll Do Provide oversight and support to the residents for all medical and clinical needs: • Maintain certification to administer medication by New York State, including insulin., • Schedule, accompany and support people supported on all medical appointments, • Complete weekly inventory of medications. First aid supplies and order accordingly, • Communicate and document all medical follow up, • Maintain excellent knowledge of all person supported medical conditions and medications, • Report changes in medical status to the nurse and follow all recommendations, • Provide first aid when needed and maintain current certification, • Obtain appropriate medical treatment including emergency treatment when needed, • Follow all agency policy and procedures related to medical care & medication management, • Participate in all mandatory medical and clinical trainings, • Ensure that medical and clinical tracking is completed., • Ensure that Monthly Medical audits are completed., • Update best possible health documents in foothold, as part of the department’s PEIs, • Support Management/Nursing with Medical Trainings, • Attend & participate in all Staff Meetings- Responsible for medical reporting., • Participate in all significant meetings for people supported, • Provide updates and input relevant to people supported, • Follow behavior support plans., • Maintain excellent knowledge of all people supported behavioral and safety support needs, • Role model appropriate and positive behavior., • Completes appointment visits forms, medication records, pharmacy pick ups, • Communicates both verbally and in written form in an effective and respectful, professional manner at all times with residents, families, co-workers, supervisors and all other team and community members DISTINGUISHING CHARACTERISTICS Direct Support Professionals work under the supervision of a Manager/Assistant Manager. DSPs provide an array of supports to individuals with Intellectual/Developmental Disabilities (I/DD), individuals who have dual diagnosis, and/ or individuals on the autism spectrum. Supports provided may be offered in a residential, day, home, or other setting. DSPs assist and support individuals to identify and achieve their Personal Outcome Measures TM (POMs). DSPs motivate individuals to develop their vocational, nutritional, social, and personal skills to achieve the highest possible level of independence. All supports are offered in positive settings, that are the least restrictive possible. DEMONSTRATIVE DUTIES Direct Support Professionals provide observations, evaluations, and reports to other team members to ensure and/or record an individual’s progress toward their personal goals, in accordance with their individual support plans. In doing this, they guide, assist, and teach individuals to advance their skills to foster an independence based on their needs, preferences, and desires. All staff are expected to be alert and focused on the person supported needs along with being free from personal distractions (for example: personal phone calls, texting on cell phones, wearing headphones, etc.) COMMUNICATION As a member of the program planning team, Direct Support Professionals communicate with others DSPs, supervisors and/or clinical staff, Individuals, families, employers, community members and others for the purpose of sharing information and obtaining direction. DSP’s have a significant role in terms of communication and ensuring important information is exchanged. Communication is expected to be professional, whether in writing or verbally, and must always adhere to the organization’s confidentiality policies and procedures. ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO: INDIVIDUAL DEVELOPMENT AND PERSONAL INTEREST • Supports all individuals’ developmental needs, desires, preferences, and choices in areas such as: POM’s, positive behavioral support, communication, nutritional well-being, medical care and socialization • Encourages positive interactions with staff, neighbors and encourages community integration through an array of activities based on the individual’s choices and preferences. • Supports individuals in work sites, cultural activities, religious and social events, and day programs opportunities. • Supports and advocates at visits to healthcare practitioners; aids in developing awareness and use of community resources and in interacting with others; provides support for maximum community integration. • Supports and provides opportunities to individuals in developing/maintaining positive interpersonal relationships with their peers, their families, people in the community, and provides opportunities to build new friendships to expand the person’s circle of support. • Assists, as needed, in explaining feelings, resolving conflicts, teaching/reinforcing acceptable means of dissipating frustration, and anger. • Advocates for holistic care for individuals, including requests for clinical services., • Advocates and accompanies individuals to scheduled appointments, communicating pertinent follow up information. • Provides support in activities surrounding personal care including toileting, bathing and eating. • Teaches and reinforces use of a variety of communication methods or use of augmented devices. Provides a positive environment conducive to learning new skills; makes suggestions for further training. • Transports/arranges for transport of individuals as needed., • Assists Individuals in development in or enhancement of mobility skills., • Intervenes when needed to protect individuals. PROGRAM PLANNING • Provides information, documentation, shares observations and offers insights into the development of individual support, plans and implementation of chosen POM’s. • Documents all services and support provided to individuals supported based on them Individualized program plan(s) and enter information into computerized system. • Tracks and documents individual’s progress on goals., • Assists the individuals in planning and preparing meals while following dietary menus, eating protocols and serving all meals in a family style manner. • Reviews and initials communication log(s) upon arriving at assigned work site, documents all activities and information in the daily log. • Administers and documents Medication Administration per AMAP training and doctor’s orders; teachers, observes, reports problems and progress in self-administration of medication programs; assist individuals in achieving more independence in administration of medications. • Notifies program nurse and manager/supervisor of any changes in medication, individual’s condition, or any other health related concerns. • Follows all OPWDD and Organization’s Policies and Procedures regarding reporting injuries, incidents, or other related events. • Identifies and responds to unexpected, unplanned, and emergency situations as they occur. notifies appropriate management and follows the Agencies Policies and Procedures. MAINTAINING THE ENVIRONMENT • Ensures that the program environment is clean, safe and offers a positive home like environment. DSPs are expected to report any equipment malfunction, structure concerns or any safety issues. • Observes and follows through on established emergency notification procedures in a manner which ensures the safety and welfare of all individuals at all times. • Ensures a safe environment is maintained at all times., • Conducts and documents fire drills following the Fire Evacuation Plan; reports any system or equipment malfunction to their supervisor. OTHER • Maintains all certifications and licensures as required (AMAP, SCIP-R, CPR, First Aid), • Maintains confidentiality of information in accordance with HIPAA regulations, the Employee handbook and organization Policies and Procedures. • Actively participates in staff meetings, training, and personal development goals. Your Qualifications High School Diploma or Equivalency Diploma; Preferred Six months work experience with individuals with I/DD. Willingness to continue to develop professional skills and educational opportunities. LANGUAGE SKILLS Good written and verbal communication skills; Bi-lingual a plus; ability to learn basic sign language when needed MATHEMATICAL SKILLS Basic routine documentation and tabulation of progress REASONING SKILLS Able to align POMS/ Code of Ethics/ DSP competencies and incorporate standards into daily activities and support offered to individuals within all programs. COMPUTER SKILLS Basic computer skills required, such as Word, Excel etc. CERTIFICATES, LICENSES & REGISTRATIONS Must be cleared through a Criminal Background Check and Fingerprinting by Justice Center, MHLS, and OCFS; must acquire and maintain mandatory training as required (AMAP, SCIP, CPR, and First Aid); must possess and maintain a valid NYS Driver’s License (except for Community Habilitation Services). OTHER QUALIFICATIONS Positive attitude towards working with individuals with developmental disabilities (ID/DD) and ability to success fully work in a team environment including with other staff, families, and community members. DSP’s must be able to demonstrate creativity and flexibility in their daily job activities. PHYSICAL DEMANDS Able to demonstrate skills and support individuals with disabilities; able to assist an individual physically when needed; able to lift and/or assist a person in an emergency WORK ENVIRONMENT Able to tolerate and work in a busy and stimulating environment. Able to encourage positive attitude toward individuals’ capabilities and limitations due to his/her disabilities. DSP’s must be open to support individuals in a variety of community settings. Presents self in a professional manner as a representative of Rising Ground at all times, especially when supporting the individuals out in the community. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Position Type/Expected Hours of Work: This is a full-time position. Availability to meet the schedule of the position as assigned, with occasional flexibility Additional Requirements: • Authorized to work in the U.S., • Ability to work in-person in New York City (NY) for at least 3 days or more per week., • Ability to travel to other Rising Ground sites (if required Benefits Offerings includes: • 11 Paid Holidays, • Paid Sick Time, • Paid Vacation, • Paid Personal days Insurance Coverage • Medical -3 plan options, • Dental - 2 plan options, • Vision - 1 plan option Equal Employment Opportunity Statement It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, gender identity, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.

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