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Underwriting & Portfolio Management Associate Country: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The Associate, Underwriting & Portfolio Management manages a portfolio of loan relationships, and routinely monitors them for risks inherent in a loan portfolio. The incumbent provides support to the manager of the department on continuous improvement initiatives and take the lead on projects that support loan growth and efficiency objectives within lines of business. The Associate, Underwriting & Portfolio Management helps deliver an industry-leading experience for both internal and external customers and acts as a subject matter expert. Responsibilities • Provide financial analysis on large corporate clients with a focus on credit., • Underwrite credits, spread financials, perform projections unsupervised with deep understanding of the client, • Participates in deal diligence process including identifying all key risks., • Reviews relevant deal documents / information provided in data room, by Company / Sponsor, and third party reports., • Oversees internal approval process including ensuring accurate and timely completion of internal approval write-ups and leading deal merit discussion on internal approval calls. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • At least 3+ years of experience in credit underwriting with solid experience in spreading financials under GAAP and IFRS accounting, understanding the concepts of EBITDA add-backs and ability to perform projections unsupervised with deep understanding of the client., • Experience with financial analysis of large corporate clients with a focus on credit ., • Bachelor's Degree or equivalent work experience: Finance, Accounting, Management, Economics or equivalent field. - Required., • 3+ Years Financial analysis, structuring, underwriting and portfolio management. - Required., • 3+ Years Experience with underwriting loan transactions - Required., • Superior written and verbal communication skills., • Strong analytical skills and proficiency navigating and understanding financial statements., • Ability to work in a fast paced environment with little supervision., • Ability to work well with others and on teams., • Proficient in Microsoft Office, including Word, Excel and PowerPoint., • Skilled in proposing and negotiating and recommending credit and covenant structures., • Comfortable in customer contact situations including escalations and potential work-out/loan restructure environments., • Ability to foster strong partnerships with the related documentation and underwriting units., • Demonstrated practical and conceptual knowledge of credit and risk analysis., • Demonstrated knowledge in financial modeling and able to structure credit in modeling environment. Able to assist RM's on how to structure the credit relationship., • Exhibits competency at independently reaching conclusions and forms clear view of credit structure and business risk to organization., • Solid understanding of industry nuances applicable to the credits contained within the group's portfolio., • Solid knowledge of loan and related legal documents., • Strong communication skills, and ability to influence others by persuasively presenting thoughts and ideas to gain commitment and agreement for proposed ideas and solutions., • Must demonstrate strong judgment and sound credit skills., • Knowledge of Federal banking regulations. Certifications: • Other: Completion of bank-certified course in Credit Training - Preferred. It Would Be Nice For You To Have: • Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education., • Experience in Microsoft Office products. This is an in-office position in mid-town NYC What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Minimum: $78,750.00 USD Maximum: $122,500.00 USD Link to Santander Benefits: Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next: If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at ___ to discuss your needs. Primary Location: New York, NY, Madison Ave Corp Other Locations: New York-New York Organization: Banco Santander S.A.

Overview: Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the greater New York, New Jersey and Connecticut markets with a rail-served landfill in Ohio! IWS is committed to delivering high-quality waste, recycling and environmental services, while prioritizing the safety of our employees, customers and communities. We cater to a diverse range of industrial, medical and commercial/residential customers. Founded in 1998, IWS has grown over the years through acquisitions, many of which were family-owned businesses that remain a part of our team today. We’re proud to combine the resources of a large company with the values and care of a family-run business. We are seeking a Waste Collection Rear Load Driver who will be working out of our Shelton / North Haven, CT facility and reporting to the Site Manager but is also subject to supervision by Route Supervisors and Dispatchers. This is a full time, Union, non-exempt, hourly position with a first shift schedule from 4am and 3pm, Monday through Friday with some Saturdays but may vary depending on business needs. Shifts may vary from 10 to 12 hours per evening or until the route is complete. Our Waste Collection Roll-Off Driver’s main responsibility is to safely operate a Rear Load Truck, for the pick-up service of containers filled with waste or recyclable material. Drivers transport the material to a disposal, transfer or recycle facility, and may make one or more trips throughout the shift. A minimum of 1 year of experience driving and operating a Rear Load Truck is required. Essential Job Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.: • Continuously monitor for safety and service-related issues, as well as containers or other equipment in need of repair, and report any issues to the Route Supervisor or Dispatch., • All employees are expected to be responsible and accountable for the safety for themselves, their colleagues, the trucks, and other equipment and property. Drivers must immediately notify Route Supervisor or Dispatch of any incidents, accidents, injures, or property damage., • Performs pre- and post-trip inspections of assigned vehicle using utilizing standard DVIR (Driver Vehicle Inspection Report); notes all issues on DVIR form for corrective review/repair., • Communicate professionally with customers and Dispatchers at all times. This includes receiving complaints about schedules and quality of service. Our Drivers must make note of and report on any such complaints and respond in a courteous and respectful manner., • Notifies Dispatch or Route Manager of issues as prescribed by Service Machine protocol, including blocked containers, potential missed pick-ups or problems that arise on the route., • Communicates customer requests or issues to Dispatch or Route Manager., • Completely dumps all containers and leaves the customer’s location clean and free of debris., • Completes and submits customer tickets when excess yardage must be removed., • Positions containers on the customer’s property in a manner that ensures lids are properly replaced, containers are set in an upright position, and containers do not block driveway entrances or traffic., • Work closely with Route Supervisor to improve route efficiencies and identify best practices., • Attend all required training, operational meetings, and mandatory monthly Safety Meetings, • Maintain a clean, safe work area in compliance with Corporate / OSHA Standards, • Performs other duties as assigned. Physical Requirements • The Driver position may be required to lift up to 50 pounds, as well as mount and dismount the truck multiple times every route., • Must be able to work outdoors in all kinds of weather., • Drivers must be able to physically mount and dismount the truck throughout the duration of the workday. Requirements and Qualifications::, • Applicants must be at least 21 years of age and legally eligible to work in the United States., • All Drivers must have a valid Class A or B CDL with airbrake endorsement, and a clean driving record., • At least 1 year of experience operating a vehicle requiring a CDL A or B, within the last 7 years. Experience as a Driver or Helper for a refuse company is highly preferred., • At least 1 year of experience driving and operating a Roll Off Truck, • Working knowledge of DOT, OSHA and applicable traffic regulations., • Must be able to speak and read English well enough to converse with the general public, understand highway traffic and signals, respond to official questions, and be able to make legible entries on reports and records., • Must be able to read and understand a map, • Must be able to meet the physical and safety requirements of the position. Interstate Waste Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Drug-Free Workplace. Salary Range Minimum: USD $22.00/Hr. Salary Range Maximum: USD $24.00/Hr.

About NYC Health + Hospitals NYC Health + Hospitals is the largest public health care system in the nation. We are a network of 11 hospitals, trauma centers, neighborhood health centers, nursing homes, post-acute care centers, and correctional health services. We are a home care agency and a health plan, MetroPlus. Our health system provides essential services to 1.4 million New Yorkers every year in more than 70 locations across the city's five boroughs. Our diverse workforce of more than 42,000 employees are uniquely focused on empowering New Yorkers. NYC Health + Hospitals/Correctional Health Services is one of the nation’s leading correctional health care systems in quality of and innovations to care, and access from pre-arraignment through compassionate release. In-jail services include medical, nursing, mental health, substance use treatment, social work, dental and vision care, discharge planning, and reentry support. In addition to providing direct patient care in the jails, CHS leverages the resources of the nation’s largest municipal health care system to help discharged patients successfully return to their communities. CHS is also a pivotal partner in New York City’s criminal justice reform efforts. Work Shifts • 12:00 A.M – 8:00 A.M, • Days: Mon-Fri, • Various Location at Rikers Island Duties & Responsibilities Rikers Island Since 2016, Correctional Health Services (CHS) has been the direct provider of health care in the New York City jails. Deeply committed to human dignity and patient rights, CHS is part of the NYC Health + Hospitals system and is a key partner in the City’s efforts to reform the criminal-legal system. Our in-jail clinical services include medical, nursing, and mental health care; pharmacy services; substance-use treatment; social work; dental and vision care; discharge planning; and reentry support. Position Overview Under supervision of the Site Medical Director, the Physician Assistant will provide comprehensive, compassionate, and thoughtful care to our patients in the New York City jail system. The Physician Assistant will provide general primary care including conducting histories and physicals, diagnosing and treating acute and chronic illnesses, and evaluating the need for consult services Responsibilities include: • Diagnose and treat acute and chronic illnesses. Evaluate the need for consult services and submit the prioritized consult when indicated., • Complete comprehensive histories and physicals on all new admissions including documentation of problem list, diagnosis, orders (e.g. labs, imaging and referrals) and ordering appropriate medications where applicable., • Evaluate patients requesting sick call, schedule follow-ups and update medication orders. Update problem lists and reconcile patient orders at all visits., • Implement plans for patientcare utilizing protocols approved by the Medical Director and/or treatment plans reflecting the current standard of care., • Request radiology exams, lab tests, EKGs when clinically indicated and interpret these results based on clinical findings and in consultation with supervisors where appropriate., • Review all specialty consults and hospital returns to ensure that the standard of care is met and recommendations of the consultant are implemented., • Perform chart reviews and summaries for patients transferring facilities including updating problem lists, rewriting medication orders, and reconciling orders and consults as needed., • Generate special needs referrals and documentation as needed (for patients with (disabilities, dietary restrictions, heat sensitivity, or other relevant flags)., • Teach patients about their medical conditions and treatments; counsel on risks and benefits of different treatment decisions; witness, sign, and document patient refusals of care., • Ensure that all progress notes and orders are signed before the end of the shift., • Respond to emergencies in a timely and professional manner., • Notify the staff MD and Urgicare about 3 hour runs and EMS activation., • Complete special housing rounds when assigned., • Be familiar with quality of care and population health indicators. Take appropriate action to meet or exceed standards., • Maintain clinical competency by participating in all CME and CHS training and in-service requirements., • Maintain your schedule as directed with particular attention to punctuality and timely notification of absences., • Adhere to policies and procedures of CHS and be familiar with them by reviewing them as needed., • Complete tasks as delegated by a Site Medical Director or another supervising clinical team member., • Maintain and provide documentation of all required credentials., • Maintain professional attitude and appearance., • Adhere to Occupational Health Services requirements. Minimum Qualifications 1. Valid license and current registration to practice as a Physician Assistant issued by the New York State Education Department (NYSED); and, 2. Current certification issued by the National Commission on Certification of Physician Assistants (NCCPA); and, 3. One (1) year of full-time, satisfactory clinical experience as a Physician Assistant; and, 4. Possession of a valid Life Support certification (e.g., Basic Life Support (BLS), Advanced Cardiovascular Life Support (ACLS)) is required in the appropriate practice area through the American Heart Association (AHA) within sixty (60) calendar days of appointment to the title. Department Preferences • Experience working with patients in a skilled nursing facility or other residential setting, • Experience working with patients who have serious mental illness, • Experience working with patients who carry substance use diagnoses; knowledge of harm reduction approaches to care; and familiarity with medications to treat opioid use disorder, • Experience leading quality improvement initiatives, • Understanding of trauma-informed care, • Skilled in patient-centered shared decision making, • Skilled in communicating risks and benefits of clinical interventions and assessing capacity to make informed decisions., • Active BLS and ACLS certifications, • Infection Control Certification, • Excellent interpersonal communication skills and ability to work collaboratively within a multidisciplinary team, as well as with NYC DOC staff, • Flexible disposition Benefits NYC Health and Hospitals offers a competitive benefits package that includes: • Comprehensive Health Benefits for employees hired to work 20+ hrs. per week, • Retirement Savings and Pension Plans, • Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts, • Loan Forgiveness Programs for eligible employees, • College tuition discounts and professional development opportunities, • College Savings Program, • Union Benefits for eligible titles, • Multiple employee discounts programs, • Commuter Benefits Programs

About NYC Health + Hospitals NYC Health + Hospitals is the largest public health care system in the nation. We are a network of 11 hospitals, trauma centers, neighborhood health centers, nursing homes, post-acute care centers, and correctional health services. We are a home care agency and a health plan, MetroPlus. Our health system provides essential services to 1.4 million New Yorkers every year in more than 70 locations across the city's five boroughs. Our diverse workforce of more than 42,000 employees are uniquely focused on empowering New Yorkers. NYC Health + Hospitals/Correctional Health Services is one of the nation’s leading correctional health care systems in quality of and innovations to care, and access from pre-arraignment through compassionate release. In-jail services include medical, nursing, mental health, substance use treatment, social work, dental and vision care, discharge planning, and reentry support. In addition to providing direct patient care in the jails, CHS leverages the resources of the nation’s largest municipal health care system to help discharged patients successfully return to their communities. CHS is also a pivotal partner in New York City’s criminal justice reform efforts. Work Shifts • 12:00 A.M – 8:00 A.M, • Days: Mon-Fri, • Various Location at Rikers Island Duties & Responsibilities Rikers Island Since 2016, Correctional Health Services (CHS) has been the direct provider of health care in the New York City jails. Deeply committed to human dignity and patient rights, CHS is part of the NYC Health + Hospitals system and is a key partner in the City’s efforts to reform the criminal-legal system. Our in-jail clinical services include medical, nursing, and mental health care; pharmacy services; substance-use treatment; social work; dental and vision care; discharge planning; and reentry support. Position Overview Under supervision of the Site Medical Director, the Physician Assistant will provide comprehensive, compassionate, and thoughtful care to our patients in the New York City jail system. The Physician Assistant will provide general primary care including conducting histories and physicals, diagnosing and treating acute and chronic illnesses, and evaluating the need for consult services Responsibilities include: • Diagnose and treat acute and chronic illnesses. Evaluate the need for consult services and submit the prioritized consult when indicated., • Complete comprehensive histories and physicals on all new admissions including documentation of problem list, diagnosis, orders (e.g. labs, imaging and referrals) and ordering appropriate medications where applicable., • Evaluate patients requesting sick call, schedule follow-ups and update medication orders. Update problem lists and reconcile patient orders at all visits., • Implement plans for patientcare utilizing protocols approved by the Medical Director and/or treatment plans reflecting the current standard of care., • Request radiology exams, lab tests, EKGs when clinically indicated and interpret these results based on clinical findings and in consultation with supervisors where appropriate., • Review all specialty consults and hospital returns to ensure that the standard of care is met and recommendations of the consultant are implemented., • Perform chart reviews and summaries for patients transferring facilities including updating problem lists, rewriting medication orders, and reconciling orders and consults as needed., • Generate special needs referrals and documentation as needed (for patients with (disabilities, dietary restrictions, heat sensitivity, or other relevant flags)., • Teach patients about their medical conditions and treatments; counsel on risks and benefits of different treatment decisions; witness, sign, and document patient refusals of care., • Ensure that all progress notes and orders are signed before the end of the shift., • Respond to emergencies in a timely and professional manner., • Notify the staff MD and Urgicareabout 3 hour runs and EMS activation., • Complete special housing rounds when assigned., • Be familiar with quality of care and population health indicators. Take appropriate action to meet or exceed standards., • Maintain clinical competency by participating in all CME and CHS training and in-service requirements., • Maintain your schedule as directed with particular attention to punctuality and timely notification of absences., • Adhere to policies and procedures of CHS and be familiar with them by reviewing them as needed., • Complete tasks as delegated by a Site Medical Director or another supervising clinical team member., • Maintain and provide documentation of all required credentials., • Maintain professional attitude and appearance., • Adhere to Occupational Health Services requirements. Minimum Qualifications 1. Valid license and current registration to practice as a Physician Assistant issued by the New York State Education Department (NYSED); and, 2. Current certification issued by the National Commission on Certification of Physician Assistants (NCCPA); and, 3. One (1) year of full-time, satisfactory clinical experience as a Physician Assistant; and, 4. Possession of a valid Life Support certification (e.g., Basic Life Support (BLS), Advanced Cardiovascular Life Support (ACLS)) is required in the appropriate practice area through the American Heart Association (AHA) within sixty (60) calendar days of appointment to the title. Department Preferences • Experience working with patients in a skilled nursing facility or other residential setting, • Experience working with patients who have serious mental illness, • Experience working with patients who carry substance use diagnoses; knowledge of harm reduction approaches to care; and familiarity with medications to treat opioid use disorder, • Experience leading quality improvement initiatives, • Understanding of trauma-informed care, • Skilled in patient-centered shared decision making, • Skilled in communicating risks and benefits of clinical interventions and assessing capacity to make informed decisions., • Active BLS and ACLS certifications, • Infection Control Certification, • Excellent interpersonal communication skills and ability to work collaboratively within a multidisciplinary team, as well as with NYC DOC staff, • Flexible disposition Benefits NYC Health and Hospitals offers a competitive benefits package that includes: • Comprehensive Health Benefits for employees hired to work 20+ hrs. per week, • Retirement Savings and Pension Plans, • Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts, • Loan Forgiveness Programs for eligible employees, • College tuition discounts and professional development opportunities, • College Savings Program, • Union Benefits for eligible titles, • Multiple employee discounts programs, • Commuter Benefits Programs

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. 1. Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., 2. Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., 3. Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., 4. Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., 5. Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., 6. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., 7. Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning goal., 8. Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., 9. Performs crisis assessment and nonverbal and verbal crisis intervention., 10. Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., 11. Rotate on-call responsibilities., 12. Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure., 13. Plans, escorts, and/or arranges social or recreational activities for and with consumers., 14. Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., 15. Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., 16. Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are injured., 17. Assists in the orientation of new personnel when requested., 18. Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., 19. Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., 20. Complies with the agency infection control policies., 21. Advocates on behalf of consumer with outside service providers and within ICL., 22. Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., 23. Other job-related duties that may be assigned. Additional duties of Senior Case Manager 1. Caseload will include clinical high-risk client., 2. Carry a minimum of 12 clients at a given time or during the time of case management vacancies, 3. Provide peer to peer support to case managers through modeling and coaching, 4. Willing and able to address crisis intervention in community, 5. Provide assistant and support with program audits and follow ups, 6. Assist with the management and training of spreadsheets utilized for case management MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor's degree plus 1.5 years' experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor's degree that required a one year practicum working directly with individuals with mental disabilities ( e.g., BSW); or an associate's degree in a human services related field and two years of experience in human services; ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, • Basic understanding of the causes and processes of mental illness and substance abuse disorder., • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., • Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., • Ability to be aware of self and one's impact on others, • Ability to learn, understand and comply with all regulations, policies and procedures., • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., • Ability to prepare accurate and timely documentation, reports and other written material as assigned., • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate Ability to identify the nature of problems and to participate effectively in solving problems., • Ability to report for work as scheduled on a consistent basis, • Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies

Job Description Service Supervisor FE & LS JOB DESCRIPTION Compensation Range - $ 70,000 - $ 80,000 At Total Fire Protection, our MISSION is simple, “Embracing Relationships, while keeping you safe, and delivering First Class Service.” You won’t just be a team member at Total Fire Protection, but a valuable contributor. Our diverse team members support one another as we work towards our common goal of bringing Fire and Life Safety to our customers nationwide. Our Company culture has been built on the foundation of our CORE VALUES that define “Who We Are”. CORE VALUES: Location: Long Island City Reports To: Service Manager and Director of Operations Position Overview: We are seeking an experienced and dynamic Service Supervisor to oversee field operations and ensure that all work performed within the Fire Extinguisher & Life Safety (FELS) department meets the highest standards of accuracy, professionalism, and quality. This role requires strong leadership, excellent communication skills, and the ability to evaluate job completions, identify discrepancies, and implement effective corrective actions. The Quality Control Supervisor will work closely with technicians, service supervisors, coordinators, and the warehouse team to maintain proper workflow, uphold material controls, and support continuous process improvement. The ideal candidate will be highly organized, solutions-oriented, and capable of providing training, coaching, and performance guidance while maintaining strong alignment with company operational goals. Key Responsibilities: • Conduct daily check-ins with service supervisors on job completions and follow-ups., • Review escalations, discrepancies, and customer concerns; provide corrective solutions., • Keep the Service Manager and Director of Operations informed of all issues and updates., • Review job completions for accuracy, completeness, and compliance., • Verify that all technician reporting is properly entered into company software. Assist in clearing up reporting discrepancies to ensure work orders can be processed, quoted, and billed accurately and on time., • Correct reporting discrepancies and ensure data integrity: Including but not limited to; time spent on jobs / time allotted / monitoring clock in clock out events accuracy of time spent on jobs and, • Help reduce return trips through strong quality control and oversight. Working to allocate technicians to jobs if call outs come up., • Provide training and refreshers for new and existing technicians/supervisors. Support technicians with complex service questions, ensuring they have the information and resources necessary for successful job completion., • Tracking vans and safety for proper driving., • Offer support, coaching, and performance guidance when needed., • Issue counseling or written warnings for performance-related issues., • Partner with the warehouse to ensure multiday scheduling is completed weekly., • Review technician materials and truck stock to confirm proper supply levels., • Ensure unused materials are returned and added back to inventory., • Hold technicians and supervisors accountable for missing or misplaced materials., • Work directly under the FELS Operations Manager: with responsibility for assisting in payroll preparation for coordinators, administrators, and technicians (including review of job and travel time). Finalized payroll reports are submitted to the Ops Manager for approval prior to entry into the payroll portal., • Work with coordinators on rescheduling any jobs that require corrections., • Prior experience as a Field Technician (or equivalent supervising role) with strong performance in field service, technician training, scheduling, and customer communication., • Proven ability to resolve operational discrepancies and work collaboratively with multiple departments., • Ability to review reporting, isolate issues and correct., • Exceptional communication, negotiation, and interpersonal skills., • Excellent organizational and project management skills., • Strong verbal and written communication, • Strong problem-solving skills and the ability to work under pressure., • Strong attention to detail and commitment to quality, • Ability to work in a fast-paced environment with changing priorities, • Team player with a proactive attitude, • Willingness to learn and grow within the field of fire protection, • Competitive salary and benefits package., • Opportunity to make a significant impact in a growing and dynamic industry. Think you have what it takes to be a Total Fire Protection team member? Apply to be a part of this dynamic organization! Total Fire Protection is an Equal Opportunity Employer and does not discriminate against any applicant based on race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.

Job Description Position Title: Certified Peer Recovery Advocate (CRPA) Department: Center for Healing Reports To: Director of Admissions Job Location: 190 Mercer Street, New York, NY 10012 FLSA: Exempt Job Status: Temp to Full-Time Availability: Monday-Friday, 6:15am-1:45pm, rotating hours from 7:00am-3:00pm, as required Requirements: CRPA, CRPA-P Benefits: Medical, Dental & Vision Insurance, Commuter Benefits, Flexible Spending Account, 403b Retirement Plan, Worker’s Compensation, Short- & Long-Term Disability Insurance, Life Insurance, Holidays, Personal Time Off, Vacation Leave, Sick Leave, Competitive Remuneration. About Greenwich House Founded in 1902 as a settlement house to help New York’s increasing immigrant population adjust to life in a new country, Greenwich House today offers a variety of programs and approaches that continue to provide thousands of New Yorkers with health and wellness support, education, personal enrichment, skills building and cultural experiences. Position Summary The CRPA will serve as a dynamic bridge between referral sources and those who wish to enter treatment, offering peer support, advocacy, and resource linkage. The role focuses on fostering positive peer interactions and engaging individuals to enter treatment, who without this support, would not expansion of access to treatment. The CRPA will utilize lived experience and community insight to facilitate engagement, education and access to treatment. CRPA will also serve as part of the Greenwich House at Home program, which dual certifies CRPAs as home health aides, with goal of reducing on site visits. Responsibilities Peer Engagement & Support: • Act as a trusted peer liaison, facilitating conversations and interactions between referrals and the unhoused community., • Provide empathetic support and share relevant resources, using a trauma-informed approach., • Identify and connect individuals with relevant community resources (housing, health, food, and social services)., • Organize and participate in outreach efforts, workshops, or informal meetups aimed at building community trust and understanding., • Provide immediate support during critical incidents, liaising with local authorities and service agencies when necessary., • Work closely with local organizations, city agencies, and community stakeholders to ensure coordinated support and sustainable interventions. Experience & Background: • Lived experience or a strong personal understanding of the challenges faced by marginalized or unhoused populations is highly valued., • Excellent communication and interpersonal skills, with the ability to navigate sensitive situations with empathy and confidence., • Strong problem-solving skills, crisis intervention experience, and the ability to work independently in dynamic urban environments., • Respectful, non-judgmental approach towards all community members., • Ability to maintain professional boundaries while offering genuine, peer-level support., • This role involves regular outdoor engagement at busy public parks, requiring the ability to work in varied weather conditions and during peak community activity times. To perform this job successfully, a successful candidate must be able to perform satisfactorily each essential duty. Reasonable accommodations may be made to enable qualified candidates with disabilities to perform these duties. Equal Employment Opportunity Greenwich House is strongly committed to the principle of equal employment opportunity for all individuals. All employment decisions and administration of all personnel policies are without regard to an applicant or employee’s actual or perceived race, religion, sex, age, national origin, creed, color, gender, sexual orientation or affectation, gender identity or expression (including transgender status), predisposing genetic characteristic, genetic information, pregnancy, ancestry, ethnicity, citizenship, alienage, military or veteran’s status, physical or mental disability, status as a victim of domestic violence, stalking offense and sex offenses, marital status, partnership status or any other status protected by federal, state or local law. For more information regarding Greenwich House and our EEO statement, please visit

Job Description Educational Alliance (EA), one of New York City’s original settlement houses, was founded in 1889 to offer educational, social, and cultural services to Jewish immigrants arriving to the Lower East Side. Today, EA is a proudly Jewish institution that partners with diverse communities throughout Lower Manhattan. We provide New Yorkers with high-quality, transformational programs that enhance their well-being and socio-economic opportunities, reflecting our belief that everyone in our city should be given the tools to thrive. Across our network of community centers, our staff empowers people of all backgrounds to flourish. Our vast array of programs includes free meals for seniors, addiction treatment and recovery, innovative early childhood education, art classes, Jewish cultural and educational events, and more. We remain committed to recognizing the intrinsic value within each individual and the importance of building community. The Center for Recovery and Wellness takes a holistic, strengths-based approach to recovery and wellness that responds to the distinct needs of each individual. Programs include residential and outpatient addiction treatment, recovery services, prevention education, and community programming. CRW offers culturally competent, evidence-based programs and services that strengthen individuals and communities, enhance resiliency, and foster lasting recovery. The Social Care Network Housing Specialist will be responsible for conducting housing assessments to determine participants’ housing readiness and housing needs. S/he will provide comprehensive case management, assist clients in the completion of applications for housing and rental subsidy programs, and provide counseling and specific HRSN services when needed. S/he will establish linkages with real estate brokers and landlords, utilize media resources such as the internet to identify available apartments. S/he will maintain detailed participant notes and create and manage a database of housing resources. RESPONSIBILITIES • Conduct outreach to Medicaid recipients who have been referred for HRSN and housing services., • Assess housing needs and develop individualized housing plans, • Complete applications for housing and rental subsidy programs., • Assist in finding temporary or emergency housing as needed., • Collaborate with care teams and community partners to ensure coordinated support., • Document interactions, referrals, and follow-ups accurately in case management platform, • Maintain confidentiality and act with cultural sensitivity and empathy., • Develop relationships with community groups/agencies in partnership with the Center., • Adhere to agency and program-specific policies and procedures., • Attend staff meetings, trainings, and other pertinent events as recommended by supervisors., • Associate's or Bachelor's degree in Social Work, Human Services, Urban Planning, or a related field (or equivalent experience), • Minimum 2 years of experience in housing services, case management, or working with vulnerable populations., • Experience in pre-tenancy services (interviews, housing search and application process, tenant rights/eviction education, and case management or social services), • Knowledge of social care, local resources, and health-related social need principles, • Ability to assess housing needs and develop individualized housing plans, • Knowledge of local, state, and federal housing assistance programs (Section 8. HUD, HRA, etc.), • Familiarity with Medicaid eligibility, benefits, and referral systems, • Excellent communication, interpersonal, and active listening skills, • Technological proficiency with data entry, recordkeeping, and screening tools, • Flexibility as the agency rolls out enhanced care services, • Some local travel is required for community site visits or events (monthly MetroCard/equivalent will be provided), • Must maintain professionalism in sensitive and confidential situations The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for this position. EEO Info Educational Alliance is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, marital status, disability status, veteran status, or any other characteristic protected by applicable federal, state, or local law. For further information about Educational Alliance, please visit

Job Description Educational Alliance (EA), one of New York City’s original settlement houses, was founded in 1889 to offer educational, social, and cultural services to Jewish immigrants arriving to the Lower East Side. Today, EA is a proudly Jewish institution that partners with diverse communities throughout Lower Manhattan. We provide New Yorkers with high-quality, transformational programs that enhance their well-being and socio-economic opportunities, reflecting our belief that everyone in our city should be given the tools to thrive. Across our network of community centers, our staff empowers people of all backgrounds to flourish. Our vast array of programs includes free meals for seniors, addiction treatment and recovery, innovative early childhood education, art classes, Jewish cultural and educational events, and more. We remain committed to recognizing the intrinsic value within each individual and the importance of building community. The Center for Recovery and Wellness takes a holistic, strengths-based approach to recovery and wellness that responds to the distinct needs of each individual. Programs include residential and outpatient addiction treatment, recovery services, prevention education, and community programming. CRW offers culturally competent, evidence-based programs and services that strengthen individuals and communities, enhance resiliency, and foster lasting recovery. The Social Care Network Nutritional Counselor provides individualized dietary guidance and education to NYS Medicaid participants to promote optimal health and manage medical conditions through nutrition. This role involves assessing nutritional needs, developing personalized meal plans, and supporting clients in achieving their health goals. RESPONSIBILITIES • Conduct outreach to Medicaid participants who have been referred for nutritional services., • Conduct comprehensive nutritional assessments for clients based on medical history, lifestyle, and dietary habits., • Develop and implement personalized nutrition plans tailored to individual health needs and goals., • Educate participants on healthy eating habits, portion control, food labels, and nutrient-dense choices., • Monitor participant progress and adjust nutrition plans as needed., • Collaborate with healthcare providers, social workers, and wellness teams to support integrated care., • Maintain accurate and confidential participant records., • Provide group education sessions or workshops on nutrition-related topics., • Stay current with nutrition science, dietary guidelines, and public health trends., • Collaborate with care teams and community partners to ensure coordinated support., • Document interactions, referrals, and follow-ups accurately in case management platform, • Maintain confidentiality and act with cultural sensitivity and empathy., • Develop relationships with community groups/agencies in partnership with the Center., • Adhere to agency, SCN, NYS, and program-specific policies and procedures., • Attend staff meetings, required trainings, and other pertinent events as recommended by supervisors., • Bachelor’s degree in nutrition, Dietetics, Public Health, or a related field (Master’s preferred)., • Certification as a Registered Dietitian (RD) or Certified Nutrition Specialist (CNS)., • Minimum 2 years of experience in nutritional counseling or clinical nutrition., • Medicaid approved provider preferred, • Knowledge of chronic disease management (e.g., diabetes, hypertension, obesity), • Ability to motivate and support clients in behavior change., • Knowledge of social care systems, local resources, and health-related social need principles, • Familiarity with Medicaid eligibility, benefits, and referral systems, • Excellent communication, interpersonal, and active listening skills, • Technological proficiency with data entry, recordkeeping, and screening tools, • Some local travel is required for community site visits or events (monthly MetroCard / equivalent will be provided), • Must maintain professionalism in sensitive and confidential situations, • Flexibility as the agency rolls out enhanced care services The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for this position. EEO Info Educational Alliance is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, marital status, disability status, veteran status, or any other characteristic protected by applicable federal, state, or local law. For further information about Educational Alliance, please visit

Job DescriptionJoin a Team Where Your Work Truly Makes a Difference! Safe Children, Stable Families, Successful Lives. At CMCS (Cardinal McCloskey Community Services), our mission is to protect, empower and promote independence for at-risk children and families and those with developmental disabilities through quality community based services. Are you passionate about helping children achieve permanency with family members? The Kinship Guardianship Assistance Program (KinGAP) provides critical support to relatives who step up to care for children in need. As a KinGAP Specialist, you will play a key role in guiding families and staff through the KinGAP process, ensuring timely and accurate completion of applications and documentation. Responsibilities: • Confirm eligibility requirements for KinGAP families by reviewing applications, expense agreements, and supporting documentation for accuracy., • Assist case planners and supervisors in determining appropriate documentation for Kinship Guardianship subsidy applications., • Provide one-on-one support to case planners and supervisors on program requirements and best practices for completing KinGAP packages., • Liaise with staff to offer guidance, recommendations, and follow-ups on KinGAP submissions., • Maintain meticulous documentation and case files; develop Excel spreadsheets and ticklers for reminders and follow-ups., • Collaborate with case planning teams to identify potential KinGAP cases and gather necessary information., • Work with home finding staff to expedite kinship home approvals within required timeframes., • Attend Family Team Conferences (FTCs) for children with a goal change to KinGAP guardianship., • Confer with prospective KinGAP families to provide program overviews and obtain signatures and notarizations., • Gather documents and complete KinGAP applications for submission to ACS; coordinate with agency attorneys for court filings., • Track and monitor the status of KinGAP applications; troubleshoot delays and ensure timely processing., • Participate in KinGAP and related trainings.Requirements:, • BA/BSW and 2 years of Human Services experience required., • Bilingual (English/Spanish) preferred., • Experience in Child Welfare and/or Office of Mental Health System preferred., • Strong verbal and written communication skills., • Medical, Dental & Vision Insurance, • 403(b) Retirement Plan, • Generous Paid Time Off #HR24S #HR24B Job Posted by ApplicantPro

Job DescriptionDescriptionJob Title: Customer Service Representative (Part Time) Location: Near the Wellmont Theater Hourly Pay: $15.49 Schedule: Varying Customer Service Representative processing written transaction requests from Monthly Parking, Transient customers and stakeholders. Provides consistent and professional customer service in assisting internal and external customers with monthly and daily parking requirements. Key Responsibilities • Develop sound critical and decision-making skills necessary to thrive in a fast-paced environment with back-to-back calls while maintaining poise, accuracy, and speed, • Acting as a fast-moving, courteous company brand ambassador while processing transactions, interfacing with guests, communicating company policies, and enforcing regulations, • Foster customer success, happiness, and satisfaction by building customer rapport, addressing customer inquiries and complaints, providing empathy, and communicating information, • Embrace performance-based call monitoring, recording, and assessment approach to improve communication, timeliness, and overall satisfaction, • Spark accurate, speedy operation while optimizing voice quality, grammar skills, tone, and proactiveness to improve quality and consistency, • Leverage your knack for technology and attention to detail to foster data integrity by gathering information, composing documents, and inputting data, • Answer inbound emails, phone calls, and faxes within department and individual Service Level and Quality goals. Acts as point of contact for both internal and external monthly parking customers, • Provide comprehensive service and support for Monthly Parking customers, including; potential customers, existing customers and stakeholders., • Provide comprehensive branch, lot and account maintenance support, • Respond to customer inquiries ensuring customers receive timely resolution and accurate information, • Demonstrate excellent customer service to assist in retaining Monthly Parking customers, • Ensure all customer account information is updated accurately and notes are entered for every transaction., • Utilize resources such as Online Help, Policy & Procedure manuals, and emails from Supervisors, Management and the Training Department, • Complete and maintain any required paperwork or record keeping methods, • Enter customer payment information for PAP or credit card when received by fax, e-mail or letter as well as over the phone., • Keep up to date with changes in workflow, policy, and product knowledge., • Provides support and training to new CSR positions., • Keeps accurate records and updates all systems with required information., • Assists other CSR’s with trouble shooting for clients., • Processes all work orders and meter out reporting and uploads the required documents to the share drive., • Process hotel voids and enters into wireless system for revenue purposes., • Prepares and costs out supply orders for all attendant locations and then uploads the required information to the share drive., • Prepares all Non-registered passes for Hotel Macdonald and places them into wireless system for revenue purposes., • Assist with monthly Guest Passes for the Westin Hotel invoicing purposes., • Maintains deliverable calendar to ensure all departments meet external deadlines., • Monitor and maintain the Storefront email, sorting responding and processing all requests that enter through here., • Issue, enter, and track Temporary paper passes as needed, • Answer inbound calls and meet individual Service Level and Quality goals. Acts as first point of contact for both internal and external monthly parking customers, • Provide service for telephone-based customers for sign-ups and maintenance of monthly parking accounts., • Provide user support/assistance to customers using the web-based interface., • Complete all after-call work required to finalize a new customer sign-up or modify an account., • Receive and accurately data enter customer information, credit card and pre-approved payment sign-up information., • Assist daily parkers with meter out of orders and requests for information, • Must be at least 18 years of age, • G12/Equivalent, • 1 year Customer service experience in a high-volume, fast-paced environment (ex. Retail, call center), preferred, • 1 year data entry experience equaling 40 WPM, • Knowledge of contact center policies and software, including CRM, phone systems, etc, • Strong work ethic and reliability with professionalism and poise, • Superior interpersonal, verbal, and written communication skills, • Exceptional written oral communication skills, • Strong analytical abilities and sound judgment in decision-making, • Strong attention to detail and high degree of accuracy is key. Fast, accurate and efficient data entry, manipulation and retrieval of data from systems, • Ability to multitask, prioritize, and organize within a structured environment, • Flexibility and adaptability, • Motivated, take initiative and possess strong work ethic, • Ability to respond to customer complaints maintain professionalism at all times, • Conflict resolution, • Exceptional communication, tact and customer service skills. Ability to assist customers with diverse requirements, • Exceptional telephone etiquette, • Intermediate knowledge of computer software applications – MS office, • Ability to successfully and consistently achieve individual and departmental service level goals (Full Time Only) Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge. Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family. Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones. 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement. Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members. Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones. (Part Time) 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement. Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations. Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.