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Job Description Are you ready to go uP? • We are named in Top Workplaces NYC for 2024, • We are one of the winners of USPAACC’s Fast 100 Asian American Business awards, • We are recognized as one of the Top 5000 in Inc. Magazine’s Fastest Growing Private Companies, • We were a finalist for Best ISO of the Year by ETA in 2024, • You want to work at a minority owned Fintech company that empowers small to medium-sized businesses, • You are passionate to serve and support our local community and their growth, • You get on-the-job training to get you familiar with the industry and the role, • You get medical, vision, and dental coverage, along with PTO, 401k, and commuter benefits Role Summary: The Technical Support Deployment role is a fully onsite position 5 days a week. This position is a critical role that interacts directly with our clients and supports our sales effort. Responsibilities: Deployment & Configuration • Program, configure, test and deploy payment technologies, including standalone materials, mobile payment devices, online gateways and POS systems, • Perform quality checks to ensure devices are properly configured prior to shipment or installation, • Assist with batch preparation and execution of deployment projects, • Maintain accurate deployment records in the company CRM systemInventory & Operational Support, • Maintain and update inventory records and assist with inventory organization, • Support monthly inventory reporting and assist in preparing purchase plans for devices and supplies, • Help ensure operational readiness for deployment activitiesTechnical Support & Local Response, • Provide daily technical support via tickets, phone, live chat, and email inquiries, • Troubleshoot device, gateway, and POS-related issues and escalate complex cases when necessary, • Provide timely local deployment support and rapid response for time-sensitive reseller and merchant requests, • Document client interactions and resolutions in the CRM SystemCross-Team Collaboration, • Provide basic pre-sale and post-sale technical assistance to Sales Agents, • Assist in communicating technical requirements between merchants and internal teams, • Support coordination to ensure deployment and client issues are resolved efficientlyPayment Security & System Stability, • Assist in ensuring payment devices and configurations follow company security standards and operational procedures, • Support efforts to maintain stable and reliable payment operations during deployment and troubleshooting processesLearning & Development, • Continuously learn about the company's hardware, software, and payment technologies, • Must be authorized to work in the US at the time of hire. We are an E-Verify employer!, • Bilingual proficiency in Mandarin-Chinese is required., • Bachelor's degree in Computer Science, or the equivalent is preferred, • Technically savvy with strong organization skills, • Experience troubleshooting issues and achieving solutions, • Able to take initiative to solve problem effectively, • Self-motivated to learn new systems and installation of products, • Able to accomplish tasks before deadlines and be detail-oriented, • Able to work efficiently as part of a team and as an individual At Let’s Go uP, we are an equal employment opportunity employer. To learn more about us, please visit us at: . Let's Go uP Together! Powered by JazzHR hbBUVWjDBs

Job Description Are you ready to go uP? • We are named in Top Workplaces NYC for 2024, • We are one of the winners of USPAACC’s Fast 100 Asian American Business awards, • We are recognized as one of the Top 5000 in Inc. Magazine’s Fastest Growing Private Companies, • We were a finalist for Best ISO of the Year by ETA in 2024 Click here: Why Should You Join Universal Processing? • You want to work at a minority owned Fintech company that empowers small to medium-sized businesses, • You are passionate to serve and support our local community and their growth, • You are given one month on-the-job paid training, • You get medical, vision, and dental coverage, generous PTO, and 401k Role Summary: The Merchant Consultant role serves as the first point of contact to our clients. You will be the brand ambassador to our company by introducing the business solutions we provide to the clients. An ideal candidate will be goal-driven, resilient, and people oriented. Responsibilities: • Generates leads, cold-calls, and prospects potential clients., • Conducts in-person meetings to determine customer needs, presents customized payment, merchant financing and marketing solutions., • Performs pricing analysis by assessing clients’ payment processing statement, and initiates proposals accordingly., • Follows up with potential merchants by reviewing products and services features, benefits, and terms., • Closes sales in a timely and effective manner., • Navigates potential lead sources; develops and maintains new lead sources., • Develops new sales opportunities within the existing client base., • Builds and maintains relationships with referrals and affiliates., • Must be authorized to work in the US at the time of hire. We are an E-Verify employer!, • High school degree or equivalent required; Bachelor’s degree in Business, Business Administration, Communications, Finance, or related field is preferred., • 2-3 years sales and/or customer service experience required., • Previous experience in the Merchant Service industry is an asset., • Strong communication skills, critical thinking, detail-oriented, and analytical abilities., • Strong desire to succeed in a competitive market and self-motivated., • Able to work independently and driven by results.Our team is growing, we are hiring multiple positions on an ongoing basis. About uP: Since 2003, Universal Processing has dedicated itself to growing the unique needs of small and medium-sized businesses by putting people before profits. Differentiated from the major credit card processing providers, UP’s consultants and support team speak the languages its clients speak, and the business focuses on ingenious customer service, care, support, and reasonable pricing. Today, the Company successfully serves 22,000 clients across the nation. Within 10 years of business, the Company emerged as one of the fastest-growing payments processing companies in the U.S. Nominated as the best ISO of 2024 by ETA and awarded as a Growth Accelerator in CO-100, the Company is soon to become the second AAPI owned payment processor company in US history. In February 2024, Universal Processing changed its branding to Let’s Go uP, to commemorate its legacy and evolution. At Let’s Go uP, we are an equal employment opportunity employer. To learn more, please visit us at: . Let's Go uP Together! Powered by JazzHR JqYCWlO6CR

Job Description Are you ready to go uP? • We are named in Top Workplaces NYC for 2024, • We are one of the winners of USPAACC’s Fast 100 Asian American Business awards, • We are recognized as one of the Top 5000 in Inc. Magazine’s Fastest Growing Private Companies, • We were a finalist for Best ISO of the Year by ETA in 2024 Why Should You Join Universal Processing? • You want to work at a minority owned Fintech company that empowers small to medium-sized businesses, • You are passionate to serve and support our local community and their growth, • You are given one month on-the-job paid training, • You get medical, vision, and dental coverage, generous PTO, 401k, and commuter benefits Role Summary: The Business Development Associate role is a fully onsite position, 5 days a week. This position serves as the first point of contact to our clients, as part of our sales department. You will be the brand ambassador to our company by introducing the business solutions we provide to the clients. Responsibilities: • Gather leads, conduct cold calls, and schedule appointments to develop new business., • Engage conversations with small-to-medium-sized business owners by introducing products and services., • Obtain business information such as business name, address, current marketing strategies, payment method, sales volume, and current pricing; inputting lead information into databases., • Gather credit card processing statements for pricing analysis and to understand business financial situations., • Follow up with potential clients to further engage business opportunities., • Manage the business pipeline and develop a payment strategy for long-term success., • Must be authorized to work in the US at the time of hire. We are an E-Verify employer!, • High school diploma or equivalent required; Bachelor's degree in Business, Business Administration, Communications, Finance, or related field preferred, • Previous sales or customer service experience preferred, but not required., • Strong communication skills, critical thinking, detail-oriented, and analytical abilities., • Ability to be well-spoken and confidently connect with potential clients on the phone. At Let’s Go uP, we are an equal employment opportunity employer. To learn more, please visit us at: . Let's Go uP Together! Powered by JazzHR 36Opf0ceGT

Job Description Are you ready to go uP? • We are named in Top Workplaces NYC for 2024, • We are one of the winners of USPAACC’s Fast 100 Asian American Business awards, • We are recognized as one of the Top 5000 in Inc. Magazine’s Fastest Growing Private Companies, • We were a finalist for Best ISO of the Year by ETA in 2024 Click here: Why Should You Join Universal Processing? • You want to work at a minority owned Fintech company that empowers small to medium-sized businesses, • You are passionate to serve and support our local community and their growth, • You are given one month on-the-job paid training, • You get medical, vision, and dental coverage, generous PTO, and 401k Role Summary: The Business Development Associate role is a fully onsite position, 5 days a week. This position serves as the first point of contact to our clients, as part of our sales department. You will be the brand ambassador to our company by introducing the business solutions we provide to the clients. Responsibilities: • Gather leads, conduct cold calls, and schedule appointments to develop new business., • Engage conversations with small-to-medium-sized business owners by introducing products and services., • Obtain business information such as business name, address, current marketing strategies, payment method, sales volume, and current pricing; inputting lead information into databases., • Gather credit card processing statements for pricing analysis and to understand business financial situations., • Follow up with potential clients to further engage business opportunities., • Manage the business pipeline and develop a payment strategy for long-term success., • Must be authorized to work in the US at the time of hire. We are an E-Verify employer!, • Bilingual proficiency in Spanish is required., • High school diploma or equivalent required, Bachelor’s degree in Business, Business Administration, Communications, Finance, or related field preferred, • Previous sales or customer service experience preferred, but not required., • Strong communication skills, critical thinking, detail-oriented, and analytical abilities., • Ability to be well-spoken and confidently connect with potential clients on the phone. Since 2003, Universal Processing has dedicated itself to growing the unique needs of small and medium-sized businesses by putting people before profits. Differentiated from the major credit card processing providers, UP’s consultants and support team speak the languages its clients speak, and the business focuses on ingenious customer service, care, support, and reasonable pricing. Today, the Company successfully serves 22,000 clients across the nation. Within 10 years of business, the Company emerged as one of the fastest-growing payments processing companies in the U.S. Nominated as the best ISO of 2024 by ETA and awarded as a Growth Accelerator in CO-100, the Company is soon to become the second AAPI owned payment processor company in US history. In February 2024, Universal Processing changed its branding to Let’s Go uP, to commemorate its legacy and evolution. At Let’s Go uP, we are an equal employment opportunity employer. To learn more, please visit us at: . Let's Go uP Together! Powered by JazzHR Ks2EYxHHcs

Job Description Are you ready to go uP? • We are named in Top Workplaces NYC for 2024, • We are one of the winners of USPAACC’s Fast 100 Asian American Business awards, • We are recognized as one of the Top 5000 in Inc. Magazine’s Fastest Growing Private Companies, • We were a finalist for Best ISO of the Year by ETA in 2024 Click here: Why Should You Join Universal Processing? • You want to work at a minority owned Fintech company that empowers small to medium-sized businesses, • You are passionate to serve and support our local community and their growth, • You are given one month on-the-job paid training, • You get medical, vision, and dental coverage, generous PTO, and 401k Role Summary: The Business Development Associate role is a fully onsite position, 5 days a week. This position serves as the first point of contact to our clients, as part of our sales department. You will be the brand ambassador to our company by introducing the business solutions we provide to the clients. Responsibilities: • Gather leads, conduct cold calls, and schedule appointments to develop new business., • Engage conversations with small-to-medium-sized business owners by introducing products and services., • Obtain business information such as business name, address, current marketing strategies, payment method, sales volume, and current pricing; inputting lead information into databases., • Gather credit card processing statements for pricing analysis and to understand business financial situations., • Follow up with potential clients to further engage business opportunities., • Manage the business pipeline and develop a payment strategy for long-term success., • Must be authorized to work in the US at the time of hire. We are an E-Verify employer!, • Bilingual proficiency in Vietnamese is required., • High school diploma or equivalent required; Bachelor’s degree in Business, Business Administration, Communications, Finance, or related field preferred, • Previous sales or customer service experience preferred, but not required., • Strong communication skills, critical thinking, detail-oriented, and analytical abilities., • Ability to be well-spoken and confidently connect with potential clients on the phone. Since 2003, Universal Processing has dedicated itself to growing the unique needs of small and medium-sized businesses by putting people before profits. Differentiated from the major credit card processing providers, UP’s consultants and support team speak the languages its clients speak, and the business focuses on ingenious customer service, care, support, and reasonable pricing. Today, the Company successfully serves 22,000 clients across the nation. Within 10 years of business, the Company emerged as one of the fastest-growing payments processing companies in the U.S. Nominated as the best ISO of 2024 by ETA and awarded as a Growth Accelerator in CO-100, the Company is soon to become the second AAPI owned payment processor company in US history. In February 2024, Universal Processing changed its branding to Let’s Go uP, to commemorate its legacy and evolution. At Let’s Go uP, we are an equal employment opportunity employer. To learn more, please visit us at: . Let's Go uP Together! Powered by JazzHR VWLxt1tU36

Job Description Are you ready to go uP? • We are named in Top Workplaces NYC for 2024, • We are one of the winners of USPAACC’s Fast 100 Asian American Business awards, • We are recognized as one of the Top 5000 in Inc. Magazine’s Fastest Growing Private Companies, • We were a finalist for Best ISO of the Year by ETA in 2024 Click here: Why Should You Join Universal Processing? • You want to work at a minority owned Fintech company that empowers small to medium-sized businesses, • You are passionate to serve and support our local community and their growth, • You are given one month on-the-job paid training, • You get medical, vision, and dental coverage, generous PTO, and 401k Role Summary: The Business Development Associate role is a fully onsite position, 5 days a week. This position serves as the first point of contact to our clients, as part of our sales department. You will be the brand ambassador to our company by introducing the business solutions we provide to the clients. Responsibilities: • Gather leads, conduct cold calls, and schedule appointments to develop new business., • Engage conversations with small-to-medium-sized business owners by introducing products and services., • Obtain business information such as business name, address, current marketing strategies, payment method, sales volume, and current pricing; inputting lead information into databases., • Gather credit card processing statements for pricing analysis and to understand business financial situations., • Follow up with potential clients to further engage business opportunities., • Manage the business pipeline and develop a payment strategy for long-term success., • Must be authorized to work in the US at the time of hire. We are an E-Verify employer!, • Bilingual proficiency in Mandarin-Chinese is required., • High school diploma or equivalent required; Bachelor’s degree in Business, Business Administration, Communications, Finance, or related field preferred, • Previous sales or customer service experience preferred, but not required., • Strong communication skills, critical thinking, detail-oriented, and analytical abilities., • Ability to be well-spoken and confidently connect with potential clients on the phone. Since 2003, Universal Processing has dedicated itself to growing the unique needs of small and medium-sized businesses by putting people before profits. Differentiated from the major credit card processing providers, UP’s consultants and support team speak the languages its clients speak, and the business focuses on ingenious customer service, care, support, and reasonable pricing. Today, the Company successfully serves 22,000 clients across the nation. Within 10 years of business, the Company emerged as one of the fastest-growing payments processing companies in the U.S. Nominated as the best ISO of 2024 by ETA and awarded as a Growth Accelerator in CO-100, the Company is soon to become the second AAPI owned payment processor company in US history. In February 2024, Universal Processing changed its branding to Let’s Go uP, to commemorate its legacy and evolution. At Let’s Go uP, we are an equal employment opportunity employer. To learn more, please visit us at: . Let's Go uP Together! Powered by JazzHR T4JK8lcgaQ

Job Description Are you ready to go uP? • We are named in Top Workplaces NYC for 2024, • We are one of the winners of USPAACC’s Fast 100 Asian American Business awards, • We are recognized as one of the Top 5000 in Inc. Magazine’s Fastest Growing Private Companies, • We were a finalist for Best ISO of the Year by ETA in 2024 Click here: Why Should You Join Universal Processing? • You want to work at a minority owned Fintech company that empowers small to medium-sized businesses, • You are passionate to serve and support our local community and their growth, • You get on-the-job training to get you familiar with the industry and the role, • You get medical, vision, and dental coverage, generous PTO, and 401k Role Summary: The Data Analyst role is a fully onsite position, 5 days a week. This position is responsible for transforming raw data into meaningful statistics, information, and explanations. The Data Analyst assists the Finance department with analyzing accounting data. Responsibilities: • Collect, clean, analyze and interpret business performance data, including sales performance (monthly & ad hoc) and client support metrics (quarterly & ad hoc). Prepare clear, actionable reports for management and relevant stakeholders, • Support company-wide KPI analysis, including database maintenance, raw data processing, and analytical support for cross functional operational needs, • Utilize data analytics and quantitative skills to analyze key financial and operational data; create charts, dashboards, and visual reports to enhance decision making and understanding, • Collaborate closely with Accounting and Finance teams to support the analysis of accounting and financial data, ensuring consistency and accuracy across reporting, • Code, verify, and record charges, rates, and billing information in the appropriate financial systems; prepare invoices, revenue or expenditure summaries, and documentation for internal and external submissions, • Process and manage ACH transactions and assist with payment-related workflows in accordance with company policies and controls, • Assist in processing automation and system improvements, including streamlining manual workflows and supporting the setup of new tools or system interfaces, • Prepare reports and statements for internal management, cross-functional projects, and external stakeholders as required, • Assist the Chief Financial Officer and senior accounting staff with quarterly and ad hoc stakeholder reporting and analysis, • Handle confidential data and sensitive information in strict accordance with company guidelines, compliance requirements, and internal controls, • Must be authorized to work in the US at the time of hire. We are an E-Verify employer!, • Bachelor’s degree in Data Analytics, Finance, Business Analytics, or related field is required, • Experience with using software such as Tableau, Excel, and VBA, • 2-3 years of experience working in analytics and finance teams, • Able to take initiative to solve problem effectively, • Self-motivated to learn new systems and softwares, • Able to accomplish tasks before deadlines and be detail-oriented, • Able to work efficiently as part of a team and as an individual At Let’s Go uP, we are an equal employment opportunity employer. To learn more, please visit us at: . Let's Go uP Together! Powered by JazzHR j89HY8wcaa

Job Description Are you ready to go uP? • We are named in Top Workplaces NYC for 2024, • We are one of the winners of USPAACC’s Fast 100 Asian American Business awards, • We are recognized as one of the Top 5000 in Inc. Magazine’s Fastest Growing Private Companies, • We were a finalist for Best ISO of the Year by ETA in 2024 Click here: Why Should You Join Universal Processing? • You want to work at a minority owned Fintech company that empowers small to medium-sized businesses, • You are passionate to serve and support our local community and their growth, • You are given one month on-the-job paid training, • You get medical, vision, and dental coverage, generous PTO, and 401k Role Summary: The Merchant Consultant role serves as the first point of contact to our clients. You will be the brand ambassador to our company by introducing the business solutions we provide to the clients. An ideal candidate will be goal-driven, resilient, and people oriented. This is a sales position. Responsibilities: • Generates leads, cold-calls, and prospects potential clients., • Conducts in-person meetings to determine customer needs, presents customized payment, merchant financing and marketing solutions., • Performs pricing analysis by assessing clients’ payment processing statement, and initiates proposals accordingly., • Follows up with potential merchants by reviewing products and services features, benefits, and terms., • Closes sales in a timely and effective manner., • Navigates potential lead sources; develops and maintains new lead sources., • Develops new sales opportunities within the existing client base., • Builds and maintains relationships with referrals and affiliates., • Must be authorized to work in the US at the time of hire. We are an E-Verify employer!, • Bilingual proficiency in Vietnamese is required., • High school degree or equivalent required; Bachelor’s degree in Business, Business Administration, Communications, Finance, or related field is preferred., • 2-3 years sales and/or customer service experience required., • Previous experience in the Merchant Service industry is an asset., • Strong communication skills, critical thinking, detail-oriented, and analytical abilities., • Strong desire to succeed in a competitive market and self-motivated., • Able to work independently and driven by results.Our team is growing, we are hiring multiple positions on an ongoing basis. About uP: Since 2003, Universal Processing has dedicated itself to growing the unique needs of small and medium-sized businesses by putting people before profits. Differentiated from the major credit card processing providers, UP’s consultants and support team speak the languages its clients speak, and the business focuses on ingenious customer service, care, support, and reasonable pricing. Today, the Company successfully serves 22,000 clients across the nation. Within 10 years of business, the Company emerged as one of the fastest-growing payments processing companies in the U.S. Nominated as the best ISO of 2024 by ETA and awarded as a Growth Accelerator in CO-100, the Company is soon to become the second AAPI owned payment processor company in US history. In February 2024, Universal Processing changed its branding to Let’s Go uP, to commemorate its legacy and evolution. At Let’s Go uP, we are an equal employment opportunity employer. To learn more, please visit us at: . Let's Go uP Together! Powered by JazzHR FSkSjJWdAb

Job Description Are you ready to go uP? • We are named in Top Workplaces NYC for 2024, • We are one of the winners of USPAACC’s Fast 100 Asian American Business awards, • We are recognized as one of the Top 5000 in Inc. Magazine’s Fastest Growing Private Companies, • We were a finalist for Best ISO of the Year by ETA in 2024 Click here: Why Should You Join Universal Processing? • You want to work at a minority owned Fintech company that empowers small to medium-sized businesses, • You are passionate to serve and support our local community and their growth, • You are given one month on-the-job paid training, • You get medical, vision, and dental coverage, generous PTO, and 401k Role Summary: The Merchant Consultant role serves as the first point of contact to our clients. You will be the brand ambassador to our company by introducing the business solutions we provide to the clients. An ideal candidate will be goal-driven, resilient, and people oriented. Responsibilities: • Generates leads, cold-calls, and prospects potential clients., • Conducts in-person meetings to determine customer needs, presents customized payment, merchant financing and marketing solutions., • Performs pricing analysis by assessing clients’ payment processing statement, and initiates proposals accordingly., • Follows up with potential merchants by reviewing products and services features, benefits, and terms., • Closes sales in a timely and effective manner., • Navigates potential lead sources; develops and maintains new lead sources., • Develops new sales opportunities within the existing client base., • Builds and maintains relationships with referrals and affiliates., • Must be authorized to work in the US at the time of hire. We are an E-Verify employer!, • Bilingual proficiency in Mandarin is required., • High school degree or equivalent required; Bachelor’s degree in Business, Business Administration, Communications, Finance, or related field is preferred., • 2-3 years sales and/or customer service experience required., • Previous experience in the Merchant Service industry is an asset., • Strong communication skills, critical thinking, detail-oriented, and analytical abilities., • Strong desire to succeed in a competitive market and self-motivated., • Able to work independently and driven by results.Our team is growing, we are hiring multiple positions on an ongoing basis. About uP: Since 2003, Universal Processing has dedicated itself to growing the unique needs of small and medium-sized businesses by putting people before profits. Differentiated from the major credit card processing providers, UP’s consultants and support team speak the languages its clients speak, and the business focuses on ingenious customer service, care, support, and reasonable pricing. Today, the Company successfully serves 22,000 clients across the nation. Within 10 years of business, the Company emerged as one of the fastest-growing payments processing companies in the U.S. Nominated as the best ISO of 2024 by ETA and awarded as a Growth Accelerator in CO-100, the Company is soon to become the second AAPI owned payment processor company in US history. In February 2024, Universal Processing changed its branding to Let’s Go uP, to commemorate its legacy and evolution. At Let’s Go uP, we are an equal employment opportunity employer. To learn more, please visit us at: . Let's Go uP Together! Powered by JazzHR umjnmR20mr

Job Description Career TEAM is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career TEAM, we're solving today's unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you'll feel right at home here. Career Team is looking to hire a Case Manager to serve as part of the Pathways for Access to Careers and Employment Workforce Development Program (PACE) Team. The approach of the PACE Program emphasizes that there is no one-size-fits-all solution for clients needing education and or training support. Career Team is excited to work with an enthusiastic Case Manager who will assist PACE clients to provide professional, intensive case management to help guide clients in career development and training/educational pathways that lead to gainful employment and self-sufficiency. This position is expected to be 100% onsite. The Case Manager is an integral part of our team and will assist us with our mission of accelerating the human condition! Career Team also offers a competitive package including: • 401k with a generous employer match;, • medical, dental, and vision insurance with an employee-sponsored HSA on any qualifying plans;, • disability insurance;, • supplemental insurance;, • Manage a portfolio of clients by motivating their education, training, and job search efforts, which include coaching through barrier removal, professional development, and ultimately job placement that leads to self-sufficiency, • Employ a human-centered approach to case management, acknowledging that each client who comes in has unique needs, abilities, and circumstances, • Develop and manage a comprehensive working relationship with all stakeholders, including clients, governmental agencies, employment partners, service providers, etc., • Identify and assist with mitigating barriers to program participation, including but not necessarily limited to health, mental health, housing, childcare, and domestic violence issues, • Maintain an updated client database and track client engagement in services, and accurately document case management activities in the State database daily, • Coach and mentor clients through personal and professional development through workshops, Career EDGE, and appointments, • Prepare reports of activities and achievements, • Approach each day and task with a "ZAG" mindset, • Bachelor's degree in social work, social services, counseling, business administration, or related field, OR a minimum of 2 years of experience in workforce development-related case management services with a professional certification, • Experience working with populations similar to the PACE program's clients, demonstrating an understanding of their unique circumstances, • Prior experience developing, evaluating, and implementing milestone-driven service plans, • Ability to identify community resources/services and connect clients to these resources, • Strong interpersonal skills, including the ability to build trusting relationships, • Effective communication, listening, and coaching skills, • Multilingual proficiency, preferred, • Proficiency in Microsoft Office and other relevant software, • Ability to submit accurate written forms and reports, • Exceptional time management skills to meet deadlines and work under pressure Employment Type: Full-Time, Non-exempt Employee About Career TEAM: Founded in 1996, Career TEAM, LLC is a private workforce development organization. Career TEAM's outstanding record of accelerating the human condition has resulted in numerous honors: • Named by Inc. Magazine as one of America's 500 fastest growing privately held companies, • Recipient of the US Chamber of Commerce Blue Chip Enterprise Award for innovation, • Featured by 60 Minutes, CNN, Money Magazine, Inc. Magazine and the British Broadcasting Network as an innovative, government funded solutions program Career Team is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Background Check Requirements. Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position. California Consumer Privacy Act ("CCPA"). Career Team is committed to complying with the CCPA and all data privacy and laws in the jurisdictions in which it recruits and hires employees. Career Team collects and uses Personal Information for human resources, employment, benefits administration, health and safety, and business-related purposes and to be in legal compliance. Below are the categories of Personal Information we collect and the purposes for which we intend to use this information: Identifying information, such as your full name, gender, date of birth, and signature; Demographic data, such as race, ethnic origin, marital status, disability, and veteran or military status; Contact information, such as your home address, telephone numbers, email addresses, and emergency contact information; Dependent's or other individual's information, such as their full name, address, date of birth, and Social Security numbers (SSN); National identifiers, such as SSN, passport and visa information, and immigration status and documentation; Educational and professional background, such as your work history, academic and professional qualifications, educational records, references, and interview notes; Employment details, such as your job title, position, hire dates, compensation, performance and disciplinary records, and vacation and sick leave records; Financial information, such as banking details, tax information, payroll information, and withholdings; Health and Safety information, such as health conditions (if relevant to your employment), job restrictions, workplace illness and injury information, and health insurance policy information; Information Systems (IS) information, such as your search history, browsing history, login information, and IP addresses on the Company's information systems and networks; Biometric information, such as facial recognition, fingerprints, iris or retina scans, keystroke, or other physical patterns; and Geolocation data, such as time and physical location related to use of an internet website, application, device, or physical access to a Company office location. The Company collects Personal Information to use or disclose as appropriate to: (1) Comply with all applicable laws and regulations; (2) Recruit and evaluate job applicants and candidates for employment; (3) Conduct background checks; (4) Manage your employment relationship with us, including for: (a) onboarding processes; (b) timekeeping, payroll, and expense report administration; (c) employee benefits administration; (d) employee training and development requirements; (d) the creation, maintenance, and security of your online employee accounts; (e) reaching your emergency contacts when needed, such as when you are not reachable or are injured or ill; (f) workers' compensation claims management; (g) employee job performance, including goals and performance reviews, promotions, discipline, and termination; and (h) other human resources purposes; (5) Manage and monitor employee access to company facilities, equipment, and systems; (6) Conduct internal audits and workplace investigations; (7) Investigate and enforce compliance with and potential breaches of Company policies and procedures; (8) Engage in corporate transactions requiring review of employee records, such as for evaluating potential mergers and acquisitions of the Company; (9) Maintain commercial insurance policies and coverages, including for workers' compensation and other liability insurance; (10) Perform workforce analytics, data analytics, and benchmarking; (11) Administer and maintain the Company's operations, including for safety purposes; (12) For client marketing purposes; (13) Exercise or defend the legal rights of the Company and its employees, and affiliates, customers, contractors, and agents; and (14) to comply with requirements of government grants, including, but not limited to, program and audit requirements.

Job Description Career TEAM is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career TEAM, we're solving today's unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you'll feel right at home here. Career Team is looking to hire a Retention Case Manager who is experienced in workforce development to serve clients of the Pathways for Access to Careers and Employment Workforce Development Program (PACE) Team. The approach of the PACE Program emphasizes that there is no one-size fits-all solution for clients needing education and or training support. The Retention Case Manager will provide case management and follow-up services to employed clients and obtain proof of employment while monitoring benchmarks and provide barrier remediation services as needed. This position is expected to be 100% onsite. The Retention Case Manager is an integral part of our team and will assist us with our mission of accelerating the human condition! Career Team also offers a competitive package including: • 401k with a generous employer match;, • medical, dental, and vision insurance with an employee-sponsored HSA on any qualifying plans;, • disability insurance;, • Manage a caseload of PACE clients once they are placed into employment and provide services if needed to help them maintain employment, • Develop and manage a comprehensive working relationship with all stakeholders, including clients, governmental agencies, employment partners, service providers, etc., • Obtain paystubs, offer letters, or letters of promotion from employed clients to verify proof of employment and document in accordance with program requirements, • Identify and assist with mitigating barriers to program participation and sustainable employment after program, including but not necessarily limited to, health, mental health, housing, childcare, domestic violence issues, • Maintain an updated client database and track client engagement in services, and accurately document case management activities in the State database daily, • Monitor and supervise the client's employment placement and benchmarks to track progress and encourage promotion within the job, • Prepare reports of activities and achievements, • Collaborate with Case Managers and Leadership to develop strategies for successful client engagement after employment placement, • Advocate for clients' needs and rights, providing advocacy and support as necessary, • Maintain accurate and up-to-date records of client interactions and outcomes, • Ensure compliance with data privacy and confidentiality policies and procedures, • Approach each day and task with a "ZAG" mindset, • Associate's degree from an accredited college or university, OR a Minimum of two (2) years of experience in case management, human services or a position that demonstrates the ability to perform the duties as described, • Effective and engaging communicator with strong interpersonal skills, • Analytical and organizational skills to manage outreach efforts efficiently, • Resilient and outcome-driven with a focus on client engagement and program success, • Knowledge of Government Workforce regulations such as PACE, EARN, TANF, SNAP, etc., • Computer-literate with knowledge of relevant software and tools., • Ability to work in a dynamic team environment - must have excellent teamwork, communication, and interpersonal skills, • Detail-oriented with strong organizational, analytical, research, and problem-solving skills, • Knowledgeable about the local region and relevant partners, • Multilingual or Bilingual preferred Employment Type: Full-Time, Non-exempt Employee About Career TEAM: Founded in 1996, Career TEAM, LLC is a private workforce development organization. Career TEAM's outstanding record of accelerating the human condition has resulted in numerous honors: • Named by Inc. Magazine as one of America's 500 fastest growing privately held companies, • Recipient of the US Chamber of Commerce Blue Chip Enterprise Award for innovation, • Featured by 60 Minutes, CNN, Money Magazine, Inc. Magazine and the British Broadcasting Network as an innovative, government funded solutions program Career Team is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Background Check Requirements. Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position. California Consumer Privacy Act ("CCPA"). Career Team is committed to complying with the CCPA and all data privacy and laws in the jurisdictions in which it recruits and hires employees. Career Team collects and uses Personal Information for human resources, employment, benefits administration, health and safety, and business-related purposes and to be in legal compliance. Below are the categories of Personal Information we collect and the purposes for which we intend to use this information: Identifying information, such as your full name, gender, date of birth, and signature; Demographic data, such as race, ethnic origin, marital status, disability, and veteran or military status; Contact information, such as your home address, telephone numbers, email addresses, and emergency contact information; Dependent's or other individual's information, such as their full name, address, date of birth, and Social Security numbers (SSN); National identifiers, such as SSN, passport and visa information, and immigration status and documentation; Educational and professional background, such as your work history, academic and professional qualifications, educational records, references, and interview notes; Employment details, such as your job title, position, hire dates, compensation, performance and disciplinary records, and vacation and sick leave records; Financial information, such as banking details, tax information, payroll information, and withholdings; Health and Safety information, such as health conditions (if relevant to your employment), job restrictions, workplace illness and injury information, and health insurance policy information; Information Systems (IS) information, such as your search history, browsing history, login information, and IP addresses on the Company's information systems and networks; Biometric information, such as facial recognition, fingerprints, iris or retina scans, keystroke, or other physical patterns; and Geolocation data, such as time and physical location related to use of an internet website, application, device, or physical access to a Company office location. The Company collects Personal Information to use or disclose as appropriate to: (1) Comply with all applicable laws and regulations; (2) Recruit and evaluate job applicants and candidates for employment; (3) Conduct background checks; (4) Manage your employment relationship with us, including for: (a) onboarding processes; (b) timekeeping, payroll, and expense report administration; (c) employee benefits administration; (d) employee training and development requirements; (d) the creation, maintenance, and security of your online employee accounts; (e) reaching your emergency contacts when needed, such as when you are not reachable or are injured or ill; (f) workers' compensation claims management; (g) employee job performance, including goals and performance reviews, promotions, discipline, and termination; and (h) other human resources purposes; (5) Manage and monitor employee access to company facilities, equipment, and systems; (6) Conduct internal audits and workplace investigations; (7) Investigate and enforce compliance with and potential breaches of Company policies and procedures; (8) Engage in corporate transactions requiring review of employee records, such as for evaluating potential mergers and acquisitions of the Company; (9) Maintain commercial insurance policies and coverages, including for workers' compensation and other liability insurance; (10) Perform workforce analytics, data analytics, and benchmarking; (11) Administer and maintain the Company's operations, including for safety purposes; (12) For client marketing purposes; (13) Exercise or defend the legal rights of the Company and its employees, and affiliates, customers, contractors, and agents; and (14) to comply with requirements of government grants, including, but not limited to, program and audit requirements.

Job Description Are you ready to go uP? • We are named in Top Workplaces NYC for 2024, • We are one of the winners of USPAACC’s Fast 100 Asian American Business awards, • We are recognized as one of the Top 5000 in Inc. Magazine’s Fastest Growing Private Companies, • We were a finalist for Best ISO of the Year by ETA in 2024 Click here: Why Should You Join Universal Processing? • You want to work at a minority owned Fintech company that empowers small to medium-sized businesses, • You are passionate to serve and support our local community and their growth, • You are given one month on-the-job paid training, • You get medical, vision, and dental coverage, generous PTO, and 401k Role Summary: The Merchant Consultant role serves as the first point of contact to our clients. You will be the brand ambassador to our company by introducing the business solutions we provide to the clients. An ideal candidate will be goal-driven, resilient, and people oriented. Responsibilities: • Generates leads, cold-calls, and prospects potential clients., • Conducts in-person meetings to determine customer needs, presents customized payment, merchant financing and marketing solutions., • Performs pricing analysis by assessing clients’ payment processing statement, and initiates proposals accordingly., • Follows up with potential merchants by reviewing products and services features, benefits, and terms., • Closes sales in a timely and effective manner., • Navigates potential lead sources; develops and maintains new lead sources., • Develops new sales opportunities within the existing client base., • Builds and maintains relationships with referrals and affiliates., • Must be authorized to work in the US at the time of hire. We are an E-Verify employer!, • Bilingual proficiency in Spanish is required., • High school degree or equivalent required; Bachelor’s degree in Business, Business Administration, Communications, Finance, or related field is preferred., • 2-3 years sales and/or customer service experience required., • Previous experience in the Merchant Service industry is an asset., • Strong communication skills, critical thinking, detail-oriented, and analytical abilities., • Strong desire to succeed in a competitive market and self-motivated., • Able to work independently and driven by results.Our team is growing, we are hiring multiple positions on an ongoing basis. About uP: Since 2003, Universal Processing has dedicated itself to growing the unique needs of small and medium-sized businesses by putting people before profits. Differentiated from the major credit card processing providers, UP’s consultants and support team speak the languages its clients speak, and the business focuses on ingenious customer service, care, support, and reasonable pricing. Today, the Company successfully serves 22,000 clients across the nation. Within 10 years of business, the Company emerged as one of the fastest-growing payments processing companies in the U.S. Nominated as the best ISO of 2024 by ETA and awarded as a Growth Accelerator in CO-100, the Company is soon to become the second AAPI owned payment processor company in US history. In February 2024, Universal Processing changed its branding to Let’s Go uP, to commemorate its legacy and evolution. At Let’s Go uP, we are an equal employment opportunity employer. To learn more, please visit us at: . Let's Go uP Together! Powered by JazzHR Pr152cDtn2