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  • Appointment Setter
    Appointment Setter
    2 days ago
    $18–$20 hourly
    Part-time
    Manhattan, New York

    Call Center Representative Job Description Template We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response. To be a successful call center representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable. Call Center Representative Responsibilities: • Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services., • Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued., • Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed., • Building lasting relationships with clients and other call center team members based on trust and reliability., • Utilizing software, databases, scripts, and tools appropriately., • Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service., • Making sales or recommendations for products or services that may better suit client needs., • Taking part in training and other learning opportunities to expand knowledge of company and position., • Adhering to all company policies and procedures. Call Center Representative Requirements: • High school diploma or equivalent. (prefered not required), • More education or experience may be preferred., • Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice., • Understanding of company products, services, and policies., • Proficiency with computers, especially with CRM software, and strong typing skills., • Ability to ask prying questions and diffuse tense situations., • Strong time management and decision making skills., • Adaptability and accountability., • Fluency in multiple languages may be desired.

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  • TikTok Shop Live Shopping Host
    TikTok Shop Live Shopping Host
    3 days ago
    $17–$30 hourly
    Part-time
    Williamsburg, Brooklyn

    Paper Love, a rapidly expanding brand in social commerce, is actively seeking a Part-Time Live Shopping Host for our TikTok Shop. As TikTok Shop is our primary growth channel, we are significantly investing in live shopping experiences. You will join a dynamic, small team where your direct contributions immediately impact sales figures. In this role, you will lead live shopping streams on our TikTok Shop, showcasing products, engaging with viewers by answering questions in real-time, and driving sales throughout the stream. Key Responsibilities: • Host scheduled live shopping sessions on TikTok Shop (with a flexible schedule determined collaboratively)., • Demonstrate products clearly on camera and articulate their unique stories., • Actively engage the audience by answering questions, responding to comments, and running pinned-product promotions and flash deals., • Drive conversions during live streams, using real-time sales data to adjust your presentation as needed., • Provide post-stream feedback on sales performance, audience questions, and future strategies. Requirements: • Mandatory: Prior live commerce hosting experience on platforms such as TikTok Shop, Whatnot, or similar live selling platforms. Please do not apply without this specific experience., • Comfortable and energetic when performing on camera for sessions lasting an hour or more., • Fluent and natural spoken English., • Ability to work on-site at our studio, utilizing provided equipment., • Availability for recurring weekly time slots, including some evenings or weekends to align with peak live shopping traffic. Desired Qualifications: • An existing TikTok following or demonstrated experience in growing a live audience., • Experience selling gift, craft, or home products., • Familiarity with TikTok Shop's host tools, including pinning products, flash sales, and affiliate features. Compensation: • This position offers a paid salary combined with commission on live sales. How to Apply: To apply, please provide the following: • A link or clip of a past livestream you hosted on TikTok Shop, Whatnot, or another live selling platform., • Your resume, detailing the platforms you've hosted on and for how long., • Links to social media content where you are visibly featured on camera (e.g., TikTok, Instagram, YouTube)., • Your general weekly availability. We review applications promptly and encourage swift submissions.

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  • Brow and Lash Artist-Commission Base
    Brow and Lash Artist-Commission Base
    2 months ago
    Part-time
    Fort Lee

    Overview Join our team as a Brow & Lash Artist! Your artistry and passion for beauty will elevate our clients’ confidence and style! In this dynamic role, you will deliver natural brow and lash services, such as expert brow shaping, brow lamination and tints, and lash lifts and tints, and a variety of esthetic services that enhance natural beauty. We’re seeking a team member that thrives in a professional environment, has excellent customer service skills, and is eager to grow her/his expertise in the beauty industry. We’re committed to fostering your growth through a positive and supportive work environment that celebrates creativity and professionalism. Compensation for this position is commission based. Responsibilities Perform expert brow shaping, tinting and laminations utilizing our precision mapping and color matching technique. Perform effective lash lifts and tinting using latest techniques. Provide exceptional guest services by understanding client needs, offering product recommendations, and upselling services or retail products. Ensure client records are completed accurately in a timely manner. Maintain strict sanitation standards and adhere to health regulations during all procedures. Manage appointment scheduling using acuity scheduling or other studio software efficiently to maximize client flow. Engage with clients via social media management to promote services, share before-and-after photos, and foster community engagement. Support front desk operations by greeting guests, answering inquiries, and ensuring a welcoming environment. Stay current on industry trends to continually improve service offerings. Support other team members as needed. Qualifications Valid cosmetology license or esthetician certification required. Experience providing brow and lash services, or other related esthetic services preferred. Excellent communication skills with the ability to connect with clients and understand their beauty goals. Knowledge of sanitation practices and health regulations within a salon or spa environment. Background in customer service is highly desirable. The ability to communicate and document in English is required for this role. Bilingual candidates encouraged to apply. Benefits: Employee discount Flexible schedule Professional development assistance License/Certification: Cosmetology License (Required) Work Location: In person

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