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Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. Veolia helps commercial, industrial, healthcare, highe

Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Student Exploration and Experience Development (SEED) is a 12-week internship opportunity at Veolia for students to gain hands-on experience in sustainability and ecological transf

The Financial Data Analyst partners with the Director of Finance, Senior Leaders, and Finance Team to assist with automating processes and reporting, Collaborates closely with Operation Leaders to support strategic initiatives and decision-making, create financial models to provide insights to busin

Job DescriptionCompany Description Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description Student Exploration and Experience Development (SEED) is a 12-week internship opportunity at Veolia for students to gain hands-on experience in sustainability and ecological transformation. They will work on real-world projects, receive mentorship from industry professionals, and participate in workshops and networking events. The program aims to nurture talent, promote innovation, and foster meaningful connections between students and industry professionals. Overall, the SEED program provides students with the skills, knowledge, and connections needed to make a positive impact in the industry. Program Dates: June 1, 2026 to August 21, 2026. Position Purpose: Internships at Veolia: We are seeking a motivated and detail-oriented Junior Technical Project Management Intern to join our IT department for the summer. This internship provides an excellent opportunity to gain hands-on experience in project management within a dynamic IT environment. Primary Duties/Responsibilities: • Assist senior technical project managers in planning, executing, and closing software development and IT infrastructure projects using both Waterfall and Agile methodologies., • Help create and maintain technical project documentation, project plans, and change management documentation., • Participate in requirements gathering sessions, technical review meetings, and status updates with stakeholders and Agile ceremonies., • Assist in tracking development progress and project metrics using JIRA and Smartsheets., • Help identify and communicate technical risks, dependencies, and compliance issues to project stakeholders., • Support coordination between development teams, business analysts, and QA teams., • Assist in preparing technical presentations and status reports for steering committee meetings., • Maintain project control documents including risk registers, issue logs, and decision logs., • Ensure project deliverables align with established IT governance frameworks and organizational standards., • Learn and apply both Waterfall and Agile project management methodologies., • Environments vary by internship function from office to field to plant., • Our aim is to provide tangible industry job experience to each intern.Qualifications Education/Experience/Background: • High School Diploma/GED is required., • Working towards a four year degree and you have Senior status in Computer Science, Information Technology, Data Science, or a related major., • Strong communication skills, including written, verbal, listening, presentation and facilitation skills., • Demonstrated ability to build collaborative relationships., • Strong interest in project management and IT., • Excellent organizational and time management skills., • Proficiency in Google Apps (Google Sheets and Slides) or Microsoft Office Suite (especially Excel and PowerPoint)., • Basic understanding of project management concepts and methodologies., • Familiarity with IT concepts and terminology., • Ability to multi-task and prioritize in a fast-paced environment. Additional Information Pay Range: $21.00 to $25.00 per hour. Benefits: Interns are considered temporary employees. Medical and basic life insurance coverage is available to temporary employees scheduled to work 20 or more hours per week immediately following 60 days of service. Employees must elect or waive medical coverage within 45 days of their eligibility date. Veolia observes 11 holidays. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Job DescriptionCompany Description About Veolia North America Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description Position Purpose: The Manager, Regulatory Business - Utilities, under the general direction of the Sr. Director Regulatory Business, compiles and prepares data in support of utility water/wastewater rate and regulatory filings. The position assumes the project manager role in regulatory filings, processes, and projects, and may assume the project manager role in rate case filings. Responsible for the implementation of regulatory strategy, reviewing, preparing, and submitting testimony in utility rate proceedings on complex ratemaking matters, and managing rate case team members from other Company groups, outside consultants, and attorneys. Primary Duties/Responsibilities: • Serve as project manager for rate case filings and regulatory projects, including planning, preparation, and timely presentation., • Prepare and review exhibits and testimony for rate cases; serve as expert witness in hearings and negotiated proceedings., • Develop analysis for rate case filing decisions, including review of financial performance, capital plans, and timing., • Participate in cross-examination development and assist attorneys in brief preparation., • Supervise and advise outside consultants in preparing evidence for regulatory bodies., • Maintain consistent Company positions across cases by reviewing exhibits, testimony, and interrogatory responses., • Develop and maintain working relationships with regulatory agency staff, consultants, auditors, and public advocates., • Summarize rate case orders and regulatory pronouncements, identifying required Company actions., • Stay current on utility rate setting processes, statutory revisions, and Commission policy changes., • Demonstrate team leadership and mentor junior staff., • Manage multiple concurrent projects and meet strict internal and external deadlines., • Maintain well-organized files for rate cases, filings, and projects.Qualifications Education/Experience/Background: • Bachelor's degree in Accounting, Business Administration, Economics, Finance, or related field., • 10+ years utility accounting or relevant experience., • Minimum 5 years experience in rate setting regulatory procedures., • Exceptional leadership capabilities with experience building and leading teams., • Expert-level understanding of utility regulation, ratemaking, pricing, and regulatory finance., • Strong judgment and decision-making abilities with high degree of independence., • Excellent oral and written communication, project management, organizational, and analytical skills., • Proven ability to establish and foster productive relationships with regulators and key stakeholders., • Highly effective at multitasking and managing competing priorities., • Advanced proficiency in Microsoft Excel, Word, and Google Workspace; ability to learn new platforms (PeopleSoft, PowerPlan)., • Previous experience as expert witness with ability to communicate complex concepts to varied audiences., • Deep understanding of utility operations, engineering, statistics, and finance concepts., • Ability to plan, prepare, and present rate cases., • The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal and extensive reading., • Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work. Additional Information Salary: $145000 - $160000 Per Year. Benefits: Veolia’s comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. Sick leave – 56 hours; Observed Holidays – 11 days; Vacation – Flexible Time Off Eligible for up to 15% Annual Performance Bonus. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Job DescriptionCompany Description Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description Student Exploration and Experience Development (SEED) is a 12-week internship opportunity at Veolia for students to gain hands-on experience in sustainability and ecological transformation. They will work on real-world projects, receive mentorship from industry professionals, and participate in workshops and networking events. The program aims to nurture talent, promote innovation, and foster meaningful connections between students and industry professionals. Overall, the SEED program provides students with the skills, knowledge, and connections needed to make a positive impact in the industry. Program Dates: June 1, 2026 to August 21, 2026. Position Purpose: The ENGINEERING INTERN role within the organization will take on projects from initiation to completion during the extent of their time with the team. The successful candidate will have visibility across many functional groups (engineering, operations, maintenance, etc.) and will continuously support to optimize safety, standard operating procedures, and assist with process improvement projects Primary Duties/Responsibilities: • Assist in reviewing and analyzing water quality data using Google Sheets and other software tools., • Help maintain and update databases and spreadsheets for data storage and compliance purposes., • Support tasks related to the Lead and Copper Rule, Safe Drinking Water Act compliance, and PFAS., • Participate in fieldwork, including on-site inspections when appropriate., • Participate in reviewing mechanical documents and equipment selections, applying standard engineering techniques., • Environments vary by internship function from office to field to plant., • Our aim is to provide tangible industry job experience to each intern.Qualifications Education/Experience/Background: • Working towards a four-year degree and you have Senior status in a related engineering major. Example: If the internship is in electrical engineering, you are a junior working towards an electrical engineering (or similar such as electronics engineering) degree., • Strong communication skills, including written, verbal, listening, presentation and facilitation skills., • Demonstrated ability to build collaborative relationships. Additional Information Pay Range: $21.00 to $25.00 per hour. Benefits: Interns are considered temporary employees. Medical and basic life insurance coverage is available to temporary employees scheduled to work 20 or more hours per week immediately following 60 days of service. Employees must elect or waive medical coverage within 45 days of their eligibility date. Veolia observes 11 holidays. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Job DescriptionCompany Description A subsidiary of Veolia group, Veolia North America (VNA) is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has more than 10,000 employees working at more than 350 locations across the continent. Job Description Position Purpose: Project Engineer – Performs commissioning of electrical systems. Must be a self-motivated & energetic professional. Must have understanding of building electrical systems design & construction. Must have experience with commissioning process of electrical systems ranging in size, rating and complexity. The ideal candidate shall possess theoretical and practical knowledge in the commissioning, testing and troubleshooting of electrical systems and related controls. Candidate will be responsible for reviewing project information; executing daily field activities; maintaining project documentation; assisting the Senior Project Engineer; and providing guidance to associate project engineers. This role requires the candidate to have technical competency, organizational skills and is expected to work well in a team environment. Primary Duties/Responsibilities: • Commission electrical distribution equipment and related controls, primarily in data center environments, including medium voltage systems., • Review system designs for compliance with client facility goals., • Assist with preparing plans and procedures for execution of the commissioning process., • Conduct commissioning activities from the design phase through the occupation phase, in accordance with client requirements and industry commissioning process best practices., • Attend factory testing of equipment and document procedures and results., • Conduct functional testing of equipment and measure results using test instrumentation., • Fully document all field procedures including results, issues and observations either via company provided templates or online applications., • Report on system performance and make technical recommendations on issues., • Work with project teams to coordinate and execute field activities., • Review and provide input on commissioning project documentation and schedules., • Assist with submitting and maintaining daily commissioning reports., • Assist in the training of Associate Project Engineers., • Respond to project team and client inquiries in a professional and timely manner., • Comply with company, client, and project safety requirements., • Be knowledgeable with building equipment, including, but not limited to:, • Generator, • Generator Paralleling Switchgear, • High / Medium / Low Voltage Transformer (XFMR), • Uninterruptible Power Supply (UPS Systems), • Battery Systems, • Medium / Low Voltage Switchgear (SWGR), • Low Voltage Main Switchboards (MSB), • PLC Control, • Automatic and Semi-Automatic Switching Controls, • Electrical Power Monitoring System (EPMS), • Automatic Transfer Switch (ATS), • Static Transfer Switch (STS), • Power Distribution Unit (PDU), • Busways, • Remote Power Panel (RPP), • Grounding Systems, • Travel nationwide 50% - 75% if not assigned locally; may have periods of higher travel expectation.Qualifications Education/Experience/Background: • BSc/MSc in Electrical Engineering with 2 or more years with mission critical project experience, or relevant and applicable industry experience or a minimum of 4 or more years of experience in commissioning with mission critical project experience, or relevant and applicable industry experience., • Experience in Mission Critical facility commissioning essential., • Organized, detail-oriented, analytical, proactive, problem solver., • Good communication and relationship skills., • Effective written and verbal communication skills., • Ability to manage multiple tasks simultaneously and work with limited supervision., • Knowledge & experience with ASHRAE or BCxA commissioning guidelines preferred., • Knowledge & experience with InterNational Electrical Testing Association (NETA) test specifications., • Reasonable understanding of building management systems (BMS) and/or electrical power monitoring system (EPMS)., • Deep understanding and application of test instrumentation., • Ability to walk up to 5 miles per day., • Carry up to 50 lbs., • Ability to wear required PPE daily. Additional Information Pay Range: $110000 to $115000 per year. Benefits: Veolia’s comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. Sick leave – 56 hours; Observed Holidays – 11 days; Vacation – Flexible Time Off Eligible for up to 10% Annual Performance Bonus We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Job DescriptionCompany Description Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description Student Exploration and Experience Development (SEED) is a 12-week internship opportunity at Veolia for students to gain hands-on experience in sustainability and ecological transformation. They will work on real-world projects, receive mentorship from industry professionals, and participate in workshops and networking events. The program aims to nurture talent, promote innovation, and foster meaningful connections between students and industry professionals. Overall, the SEED program provides students with the skills, knowledge, and connections needed to make a positive impact in the industry. Program Dates: June 1, 2026 to August 21, 2026. Position Purpose: In this role, you will have an opportunity to work alongside experienced professionals within the Controllership group in the Finance organization. You will gain exposure to regulatory and accounting processes while supporting the teams in their day to day as well as month end and regulatory priorities. You will rotate within the various teams to obtain a broad understanding of the function of the Controllership group within the Finance organization. Internships at Veolia: Gain hands-on experience in at least one career function from Corporate, Engineering, Maintenance, Manufacturing, Operations, Sales, Supply Chain or Technology. Primary Duties/Responsibilities: • Assist in month end accounting and reporting activities., • Contribute to special projects and financial analysis as needed., • Collaborate with various teams on process improvement and digital transformation initiatives., • Assist with the accounts payables processes., • Perform key account analysis and/or prepare account reconciliations., • Shadow key team members during rotations to understand roles and responsibilities., • Environments vary by internship function from office to field to plant., • Our aim is to provide tangible industry job experience to each intern.Qualifications Education/Experience/Background: • High School Diploma/GED is required., • Working towards a four year degree and you have Senior status in a finance or accounting major., • Strong communication skills, including written, verbal and listening skills., • Strong attention to detail and ability to meet deadlines., • Excellent analytical and problem-solving skills., • Ability to work independently and as part of a team., • Proficiency in Microsoft Excel and other MS Office applications. Additional Information Pay Range: $21.00 to $25.00 per hour. Benefits: Interns are considered temporary employees. Medical and basic life insurance coverage is available to temporary employees scheduled to work 20 or more hours per week immediately following 60 days of service. Employees must elect or waive medical coverage within 45 days of their eligibility date. Veolia observes 11 holidays. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Job DescriptionCompany Description Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description Student Exploration and Experience Development (SEED) is a 12-week internship opportunity at Veolia for students to gain hands-on experience in sustainability and ecological transformation. They will work on real-world projects, receive mentorship from industry professionals, and participate in workshops and networking events. The program aims to nurture talent, promote innovation, and foster meaningful connections between students and industry professionals. Overall, the SEED program provides students with the skills, knowledge, and connections needed to make a positive impact in the industry. Program Dates: June 1, 2026 to August 21, 2026. Position Purpose: Internships at Veolia: Gain hands-on experience in at least one career function from Corporate, Engineering, Maintenance, Manufacturing, Operations, Sales, Supply Chain or Technology Primary Duties/Responsibilities: • Assist in setting up and configuring AWS resources (EC2, S3, VPC, Lambda, etc.), • Help with basic Infrastructure as Code using tools like Terraform or AWS CloudFormation., • Support monitoring, logging, and basic troubleshooting of cloud environments., • Participate in automating routine tasks and deployments., • Help test and deploy small platform features or improvements., • Work on documentation for cloud setups and processes., • Join team meetings, stand-ups, and code/infrastructure reviews., • Environments vary by internship function from office to field to plant., • Our aim is to provide tangible industry job experience to each intern.Qualifications Education/Experience/Background: • High School Diploma/GED is required., • Working towards a four year degree and you have Senior status in Computer Science, Data Science, or a related major., • Strong communication skills, including written, verbal, listening, presentation and facilitation skills., • Demonstrated ability to build collaborative relationships. Additional Information Pay Range: $21.00 to $25.00 per hour. Benefits: Interns are considered temporary employees. Medical and basic life insurance coverage is available to temporary employees scheduled to work 20 or more hours per week immediately following 60 days of service. Employees must elect or waive medical coverage within 45 days of their eligibility date. Veolia observes 11 holidays. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Job DescriptionCompany Description Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description Position Purpose: Under direction performs various tasks in operation and distribution of the water system for the City of Hoboken including but not limited to distribution, sampling and metering. Primary Duties/Responsibilities: • Locate, inspect, test and operate fire hydrants (including flushing), water service line valves, system valves, water meters, and other appliances. Makes repairs or applies maintenance as needed., • Responds to and investigates complaints regarding water quality and system pressure., • Inspects water service repairs to determine if work is done in compliance with local ordinances., • Makes special inspections of water meters and/or water service facilities when complaints are received., • Make inspections of water service installations and make suitable recommendations as to findings, • Keeps needed records as required by Veolia Hoboken., • Utilizes electronic equipment for purpose of record keeping, daily work sheet logs, and mapping and system information updates. This will include GIS / GPS operations., • Maintain and update all reporting databases as required., • Conduct safety audits and inspections of work performed by contractors and third parties., • Performs sampling work for the City of Hoboken; including collection of bacteriological, compliance and analytical samples. Prepares, checks, tests and records data as required. Delivers samples to lab. Maintains necessary supplies to conduct sampling., • Ability to work in emergency situations and remain on the job until repairs have been completed., • Must participate in emergency stand-by rotation and must respond to the job site within 45 minutes of notification. Ability to be on stand-by., • Maintains a detailed and accurate logbook of all sample collection information to ensure accurate chain-of custody information and assumes responsibility for the integrity of all samples collected and of all analyses performed., • Performs all functions relating to meters including setting, changing, disconnecting, repairing, field testing for large meters and reading (final reads, special reads, and high bill investigations)., • Removes, changes, installs and/or repairs MIU's (Meter Interface Units)/ radio., • Locates and operates curb stops and valves, water services, meters, and recording equipment., • This position is based in the water distribution system and work is performed both inside and outside with exposure to all kinds of weather conditions., • Incumbent may be exposed to noise, dust, fumes, gases, greases, oils, solvents, and vibrations., • Incumbent may work on slippery/uneven surfaces, around machinery with moving parts, moving objects/vehicles, and ladder/scaffolding, below ground and may be exposed to water and other liquid materials.Qualifications Education/Experience/Background: • High School Diploma/GED is required., • 3-5 years experience in a utility, preferably similar industry., • 3-5 years experience in construction or maintenance., • Ability to work independently and manage time., • Knowledge in methods, practices, procedures, materials and equipment associated with the construction, maintenance and repair of water distribution systems., • Ability to effectively oversee contractors., • Ability to accurately read and interpret engineering plans and drawings., • Ability to communicate effectively both orally and in writing., • Ability to handle multiple deadlines and multiple projects., • While performing the duties of this job, the employee is frequently required to stand, walk or sit; reach with hands and arms, climb or balance; kneel, crouch or crawl., • The employee must frequently lift and/or move up to 50 pounds., • Specific vision abilities required include close vision and distance vision as well as the ability to distinguish color and shades. Additional Information Pay Rate: $31.18 per hour. Benefits: Veolia’s comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Job DescriptionCompany Description Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description Position Purpose: In the role of Project Leader, the successful candidate will lead the planning, execution, and completion of a project, ensuring alignment with organizational objectives and timely delivery within budget constraints. Navigate project-specific challenges with resilience and adaptability, proactively addressing obstacles as they arise. Effectively communicate project goals, progress, and challenges to team members and stakeholders, ensuring everyone is aligned and informed. Foster a collaborative team environment by leveraging strong emotional intelligence and building positive relationships within the project team. Develop and implement creative, practical solutions to overcome project-related issues and drive successful outcomes. Ensure that project teams reflect and respect diversity, promoting an inclusive and supportive working environment. Drive project success by keeping a clear focus on achieving defined objectives and delivering high-quality outcomes. • Safety: Lead and nurture a safety culture driven by individual behavior and accountability across the assigned project. Ensure proficiency in the applicability, care, and use of all site-specific, facility-required PPE. Maintain plant compliance with OSHA, State, and Veolia Safety and Environmental Programs., • Compliance: Lead efforts to ensure compliant execution of the specific contract for the assigned project site, including adherence to established environmental, safety, operating, and emergency response procedures., • Reliability: Demonstrate skills and responsibilities related to ensuring dependable project execution, maintaining high quality standards, and delivering consistent results. Apply ingenuity and initiative to coordinate problem resolution, manage conflicting priorities, and meet deadlines within a team environment. Serve rotational 24-hour emergency on-call as required by the site., • People Focused: Exhibit strong leadership and mentoring skills to effectively manage resources (eg.personnel, equipment, materials, facilities, funds, and reputation). Demonstrate effective communication, presentation, and interpersonal skills to motivate all levels of project personnel. Evaluate employee performance, match abilities with job requirements, and capitalize on talents to meet business objectives. Ensure effective communication and execution of business initiatives and progress toward goals by employees., • Customer Obsessed: Build and maintain strong customer relationships, understanding customer needs, requirements, and feedback to incorporate into project deliverables. Administer client contracts to ensure compliance, customer satisfaction, and prompt identification and notification of scope changes. Perform baseline client relations duties, including progress reports and special reports preparation and presentation. Participate in client meetings, special award programs, and professionally handle client service issue resolution. Assist with regulatory agency reports and public relations duties as necessary. Performance measured by Net Promoter Score and participation., • Ability to inspire and guide a team towards project goals, providing clear vision and motivation., • Focused on empowering team members by fostering an environment of collaboration, accountability, and support., • Skilled in mentoring and developing individual team members to enhance their contributions and professional growth., • Excellent communication skills to articulate project goals, expectations, and progress to both internal teams and external stakeholders., • Strong interpersonal skills for building effective relationships across departments and ensuring alignment with operational objectives., • Demonstrates leadership by example, setting high standards for work ethic, professionalism, and accountability., • Ability to influence without direct authority, gaining buy-in and cooperation from cross-functional teams or stakeholders., • Ability to engage with clients, providing regular updates, and ensuring their needs and expectations are addressed throughout the project., • Skilled at managing stakeholder expectations and navigating sensitive situations diplomatically., • People Management:, • Foster a positive and inclusive work culture that promotes employee engagement, development, and retention., • Provide strategic leadership, coaching, and mentoring to regional personnel., • Implement company employee recognition programs and address employee concerns promptly and effectively. Generally supervise a staff of >10 FTEs., • Safety:, • Champion a culture of safety excellence by implementing and enforcing comprehensive safety protocols, procedures, and best practices across the entire project., • Conduct regular safety training programs and promote individual accountability for safe work practices., • Monitor and report on project safety performance metrics, including incident rates and near-misses., • Promote a culture of safety accountability and individual responsibility., • Business Development and Client Relations:, • Maintain outstanding relationships with current clients., • Facilitate opportunities for scope expansions, contract extensions, and renewals., • Participate in council meetings for the project and neighboring cities/towns to build relationships with prospective clients., • Solicit client feedback and respond to customer needs promptly., • Seek customer and sales input to gain an intimate understanding of customer needs, problems, and systems., • Improve satisfaction levels by identifying needs and implementing corrective actions., • Evaluate and develop new business opportunities., • Contract Management:, • Interpret contracts to define deliverables and fulfill schedules., • Conduct routine client meetings, assign tasks, set deadlines, and track progress., • Ensure customer requirements and deadlines are met., • Automate processes where possible and capture historical data for future quotes., • Participate in project start-up teams., • Procurement:, • Manage contract MBE/WBE/VBE procurement requirements., • Ensure compliance with legal requirements and company policies., • Identify and justify capital expenditures partnering directly with the client., • Financial Management:, • Monitor project's financial performance., • Compliance with cost center budget., • Personnel utilization., • Pricing., • Customer invoicing and collections., • Prepare monthly reports in a timely manner., • Develop and present annual budgets for project review., • Ensure project meets or exceeds financial plans., • Forecast monthly budget variances., • Ensure timely collection of receivables., • Operational Oversight:, • Manage facilities generally >10 mgd, including several worksites or a single large water/wastewater plant., • Generally responsible for revenue less than $10M., • Spends 60% of time in the operations environment and 40% of time in the office environment at a project site., • Attends client meetings (e.g., city council, utility board or internal management)., • Need to work outside in inclement weather conditions and drive a company vehicle to perform duties., • Occasional travel for training or meetings.Qualifications Education/Experience/Background: • A degree in Business, Finance, Engineering, Project Management, or a related field is strongly preferred but not required., • Leadership and Personal Qualities:, • Outgoing, self-directed, goal-oriented, and creative in identifying opportunities., • Strong organizational and project management skills with attention to detail., • High degree of initiative, judgment, and resourcefulness., • Ability to find creative solutions to complex problems and manage changing priorities., • Demonstrated leadership ability with understanding of HR principles., • Financial Management:, • P&L ownership, budgeting, and cost control for project sites., • Proven track record of delivering excellent customer satisfaction., • Relationship Management:, • Build and maintain strong partnerships with customers., • Excellent communication skills (written, verbal, listening, and presentation)., • Ability to handle sensitive communications internally and with all levels of project stakeholders., • Compliance and Safety:, • Commitment to compliance with applicable laws, regulations, and company policies., • Ability to understand and manage safety, environmental, and health requirements., • Technical Skills:, • Facilities and capital equipment management., • Problem-solving and solution development., • Team building and motivation across all personnel levels., • Technical writing and total quality management., • Strong PC skills, including proficiency in word processing, spreadsheet, and database software., • Must be able to obtain the certifications as required. Additional Information Pay Range: $140,000 to $160,000 per year. Benefits: Veolia’s comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. Sick leave – 56 hours; Observed Holidays – 11 days; Vacation – Flexible Time Off Eligible for up to 15% Annual Performance Bonus We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Job DescriptionCompany Description Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description Student Exploration and Experience Development (SEED) is a 12-week internship opportunity at Veolia for students to gain hands-on experience in sustainability and ecological transformation. They will work on real-world projects, receive mentorship from industry professionals, and participate in workshops and networking events. The program aims to nurture talent, promote innovation, and foster meaningful connections between students and industry professionals. Overall, the SEED program provides students with the skills, knowledge, and connections needed to make a positive impact in the industry. Program Dates: June 1, 2026 to August 21, 2026. Position Purpose: We are seeking a motivated AI Engineering intern to support the development and implementation of an AI-powered agent for This role offers hands-on experience with cutting-edge Small language models, cloud infrastructure, and enterprise software development. Primary Duties/Responsibilities: • Small Language Models (SLMs):, • Understanding and working with lightweight models such as Phi-3 (Microsoft), Llama(Meta), Mistral (Mistral), Gemma (Google), and TinyLlama (for resource-constrained environments)., • Design Phase:, • Requirements Gathering: Using Figma for UI/UX design and workflow planning., • Data Analysis: Utilizing Jupyter Notebooks and pandas for data exploration, cleaning, and analysis., • Model Selection: Leveraging Hugging Face Model Hub to compare, select, and download pre-trained models., • Development Framework:, • Core Framework: Building SLM-powered applications using LangChain or Lanngraph for orchestration and workflow management., • Model Serving: Deploying models locally with Ollama or at scale with vLLM for efficient inference., • Vector Database: Implementing semantic search and retrieval-augmented generation (RAG) using ChromaDB., • API Framework: Developing RESTful APIs with FastAPI (Python) or Express.js (Node.js) to expose model functionality, • Development Tools:, • IDE: Coding in VS Code, ideally with Python and Copilot extensions for productivity., • Model Fine-tuning: Customizing models using Hugging Face Transformers and parameter-efficient fine-tuning (PEFT) methods like LoRA/QLoRA., • Prompt Engineering: Managing and optimizing prompts with LangSmith or PromptLayer., • Version Control: Tracking code and data changes with Git and DVC (Data Version Control)., • Experiment Tracking: Logging experiments, metrics, and results with MLflow or Weights & Biases., • Testing Stack:, • Unit Testing: Writing and running tests using pytest or unittest to ensure code correctness., • Model Evaluation: Assessing model performance with RAGAS (for RAG pipelines) and DeepEval., • Load Testing: Simulating high-traffic scenarios using Locust or Apache JMeter., • Quality Assurance: Using LangChain Evaluators and custom metrics to ensure output quality and reliability., • Deployment Stack:, • Containerization: Packaging applications with Docker or Docker Compose for portability and reproducibility., • Orchestration: Managing and scaling containers with Kubernetes (K8s) or Docker Swarm., • Model Optimization: Accelerating inference and reducing resource usage with ONNX Runtime, OpenVINO, or llama.cpp., • API Gateway: Managing and securing APIs with Apigee., • Observability: Monitoring application and model performance with LangSmith., • CI/CD: Automating build, test, and deployment pipelines with GitHub Actions or GitLab CI., • Infrastructure Options:, • On-Premise: Deploying solutions on local servers with GPU or CPU resources., • Cloud: Utilizing GCP (Vertex AI) for scalable, managed AI infrastructure., • Hybrid: Integrating edge devices for local inference with cloud backup for resilience and scalability., • Environments vary by intership function from office to field to plant., • Our aim is to provide tangible industry job experience to each intern.Qualifications Education/Experience/Background: • Working towards a PhD degree and you have in AI/ML/Computer Science., • Strong communication skills, including written, verbal, listening, presentation and facilitation skills., • Demonstrated ability to build collaborative relationships. Additional Information Pay Range: $21.00 to $25.00 per hour. Benefits: Interns are considered temporary employees. Medical and basic life insurance coverage is available to temporary employees scheduled to work 20 or more hours per week immediately following 60 days of service. Employees must elect or waive medical coverage within 45 days of their eligibility date. Veolia observes 11 holidays. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Job DescriptionCompany Description Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description Position Purpose: As an intern, you will gain exposure to a wide range of technical and operational opportunities. You will also acquire critical insight into our Company and our industry, as well as have the chance to develop valuable networking connections, which will help prepare and develop your skills for future career opportunities. This role will provide assistance and support to the Lead Program for identification and replacement of lead service lines. Primary Duties/Responsibilities: • Supports the Lead Service Line Replacement Program (LSLRP) including the following:, • Maintenance of Work Order Logs., • Processing of opt-ins., • Assists in the generation of productivity metrics associated with the execution of the LSLRP including, • Dig & determines., • Company-side lead replacements., • Customer-side lead replacements., • Backlog of Company-side lead replacements., • Length of lead replaced., • Develops a field level understanding of the LSLRP including how the contractors execute their work out in the field., • Assists in the vetting of service line data to support future contractor work., • Compares and reviews information between datasets to ensure it is accurate and complete., • Utilizes Veolia’s Geographic Information System (GIS), HexaGon Work Order Management System, and Work Order Logs (created using Google Sheets) to support work flow between Veolia and Contractors.Qualifications Education/Experience/Background: • High School Diploma/GED is required., • Enrolled in an accredited 4-year Bachelor’s Degree Program in Civil, Mechanical, or Environmental Engineering and you have a Junior Status., • Strong communication skills, including written, verbal, listening, presentation and facilitation skills / Demonstrated ability to build collaborative relationships including use of Google Workspace Applications (Google Sheets, Slides, and Docs)., • Travel Flexibility; ability to stand, sit in front of computer for extended periods of time. Additional Information Pay Range: $20.00 to $24.00 per hour. Benefits: Interns are considered temporary employees. Medical and basic life insurance coverage is available to temporary employees scheduled to work 20 or more hours per week immediately following 60 days of service. Employees must elect or waive medical coverage within 45 days of their eligibility date. Veolia observes 11 holidays. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Job DescriptionCompany Description About Veolia North America Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description Position Purpose: Student Exploration and Experience Development (SEED) is a 12-week internship opportunity at Veolia for students to gain hands-on experience in sustainability and ecological transformation. They will work on real-world projects, receive mentorship from industry professionals, and participate in workshops and networking events. The program aims to nurture talent, promote innovation, and foster meaningful connections between students and industry professionals. Overall, the SEED program provides students with the skills, knowledge, and connections needed to make a positive impact in the industry. We are seeking a motivated and enthusiastic Enterprise Architecture Intern to join our team and work closely with experienced enterprise architects. This internship offers a unique opportunity to gain hands-on experience in enterprise architecture, learn about strategic IT planning, and contribute to real-world projects. The intern will assist in various aspects of enterprise architecture, including application portfolio management, technology assessment, and architectural documentation. Primary Duties/Responsibilities: • Assist in gathering and organizing information about existing applications and technologies., • Help create and maintain architectural diagrams and documentation., • Participate in meetings with stakeholders to understand business requirements and IT needs., • Contribute to the analysis of current systems and technologies., • Assist in researching emerging technologies and industry trends., • Help prepare presentations and reports for peers/stakeholders., • Support the team in maintaining the enterprise architecture repository., • Assist in the development of architectural standards and guidelines., • Participate in project planning and tracking activities., • Hybrid; Requires to be in the office 3 days a week.Qualifications Education/Experience/Background: • Keen interest in enterprise architecture and strategic IT planning., • Basic understanding of software development concepts and methodologies., • Familiarity with database concepts and data modeling., • Strong analytical and problem-solving skills., • Excellent written and verbal communication skills., • Ability to work effectively in a team environment., • Good organizational skills and attention to detail., • Eagerness to learn and adapt to new technologies and concepts., • Basic knowledge of cloud computing concepts (e.g., AWS, Azure, Google Cloud)., • Strong desire to grow professionally and take on challenging tasks., • Ability to manage time effectively and meet deadlines., • Curiosity about emerging technologies and their potential impact on businesses. Additional Information Pay Range: $20.00 to $25.00 Per Hour. Benefits: Interns are considered temporary employees. Medical and basic life insurance coverage is available to temporary employees scheduled to work 20 or more hours per week immediately following 60 days of service. Employees must elect or waive medical coverage within 45 days of their eligibility date. Veolia observes 11 holidays. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Job DescriptionCompany Description Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description Student Exploration and Experience Development (SEED) is a 12-week internship opportunity at Veolia for students to gain hands-on experience in sustainability and ecological transformation. They will work on real-world projects, receive mentorship from industry professionals, and participate in workshops and networking events. The program aims to nurture talent, promote innovation, and foster meaningful connections between students and industry professionals. Overall, the SEED program provides students with the skills, knowledge, and connections needed to make a positive impact in the industry. Program Dates: June 1, 2026 to August 21, 2026. Position Purpose: We are seeking a motivated AI Engineering intern to support the development and implementation of an AI-powered deep research agent for This role offers hands-on experience with cutting-edge large language models, cloud infrastructure, and enterprise software development. Primary Duties/Responsibilities: • Large Language Models (LLMs):, • Understanding and working with commercial/proprietary LLMs such as Gemini( Google), GPT(OpenAI) and Claude Sonnet (Anthropic)for high performance, large context, and multimodal tasks., • Familiarity with open-source/self-hosted LLMs like Llama from Meta and Mixtral from (Mistral AI)., • Design & Planning Phase:, • Requirements Gathering: Using Confluence for documentation and collaboration., • Architecture Design: Creating system diagrams and workflows with Lucidchart., • Prototyping: Designing UI/UX prototypes in Figma., • Project Management: Tracking tasks and progress in Jira., • Data Preparation & Management: Cleaning, transforming, and organizing data for use in AI/ML workflows., • Development Framework & Tools:, • Core LLM Frameworks: Using LangChain or LlamaIndex for orchestrating LLM applications., • Agent Frameworks: Building multi-agent systems with Semantic Kernel, CrewAI, and LangGraph., • Prompt Management: Managing and optimizing prompts with LangSmith., • Vector Databases & Search:, • Implementing semantic search and retrieval using Vertex AI Vector DBs, • Backend Development:, • API Framework: Developing RESTful APIs with FastAPI (Python)., • Message Queue: Integrating asynchronous communication with Apache Kafka and Redis Streams., • Frontend Development:, • Web Framework: Building user interfaces with React or Angular., • UI Components: Utilizing Material-UI for consistent, modern UI elements., • IDE: Using Google AI Studio for AI application development., • Development Tools:, • IDE: Writing and debugging code in VS Code., • AI Assistants: Leveraging GitHub Copilot and Cursor for code suggestions and productivity., • Version ControlManaging code with GitHub, or GitLab., • Code Quality: Ensuring code quality and standards with SonarQube, ESLint, and Pylint., • Model Fine-tuning & Customization:, • Fine-tuning Platforms: Using Vertex AI Tuning for model customization., • Training Frameworks: Training and experimenting with models in PyTorch, TensorFlow, or JAX., • Efficient Training: Applying parameter-efficient fine-tuning (PEFT) methods like LoRA and QLoRA., • Synthetic Data: Generating synthetic data., • Evaluation: Assessing models with HELM, lm-evaluation-harness, and custom benchmarks., • Testing Stack:, • LLM-Specific Testing: Using RAGAS, and DeepEval for LLM evaluation; LangSmith Evaluators for prompt testing; hallucination detection., • Deployment & Infrastructure:, • Containerization: Packaging applications with Docker., • Orchestration: Managing containers at scale with Kubernetes and Google GKE., • Cloud Platforms:, • Using Google Cloud Platform (GCP) services such as Vertex AI for ML, GKE for Kubernetes, Cloud Run for serverless deployment, and Cloud Functions for event-driven tasks., • LLM-Specific Monitoring:, • LLM Observability: Monitoring LLM performance and usage with LangSmith and Weights & Biases., • Cost Tracking: Monitoring and optimizing costs with OpenMeter and custom dashboards., • Quality Monitoring: Setting up continuous evaluation pipelines to ensure model quality and reliability., • Environments vary by internship function from office to field to plant., • Our aim is to provide tangible industry job experience to each intern.Qualifications Education/Experience/Background: • Working towards a PhD degree and you have in AI/ML/Computer Science., • Strong communication skills, including written, verbal, listening, presentation and facilitation skills., • Demonstrated ability to build collaborative relationships. Additional Information Pay Range: $21.00 to $25.00 per hour. Benefits: Interns are considered temporary employees. Medical and basic life insurance coverage is available to temporary employees scheduled to work 20 or more hours per week immediately following 60 days of service. Employees must elect or waive medical coverage within 45 days of their eligibility date. Veolia observes 11 holidays. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Job DescriptionCompany Description About Veolia North America Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description Position Purpose: The Director, Customer Operations will support Veolia’s customer experience vision by providing leadership and direction for the Customer Operations team in their designated regulated utility division. The incumbent will provide leadership, guidance and subject matter expertise to effectively and efficiently deliver exceptional customer service with a focus on continuous improvement, identifying and implementing operational efficiencies and defining and delivering on SLAs. Direct management of the customer service, contact center, billing, payments and collections activities for the designated regulated utility. The successful Director will continually engage in leading and inspiring internal and external teams in developing and sharing best practices. Primary Duties/Responsibilities: Management/Supervision • Provide strong, dynamic leadership by setting expectations, mentoring, coaching, and guiding team members to drive performance across KPIs (employee, customer, and company)., • Establish and monitor annual performance goals for direct reports and ensure that all department employees receive a performance/development review at least once a year., • Establish work procedures and processes that support company and departmental strategies, metrics, and standards., • Prioritize, plan and execute customer operations activities and processes to ensure delivery of high-quality results., • Provide guidance and performance monitoring to ensure team alignment with organizational objectives and performance targets., • Apply change management processes and tools to support adoption of new programs, including the design, development, delivery, and management of communications., • Perform workforce management (WFM) analyses, including staffing, contact volume, seasonality, AHT and call routing., • Provide guidance and input both tactical and strategical into collection strategies., • Establish and maintain a performance metrics including service level, call efficiency, abandonment rates, staffing utilization, attrition, and financial performance., • Develop and implement strategies for managing customer accounts and resolving payment issues., • Prepare and oversee annual customer experience feedback programs and use findings to improve service in line with expectations., • Ensure customer satisfaction while maintaining KPI levels within expected guidelines., • Use data from complaints, inquiries, and feedback to improve standards and enhance communication with customers., • Partner with Operations to deliver excellent customer experiences while driving process improvements., • Ensure compliance with all regulatory agency (e.g., BPU), environmental, health, safety, and contractual requirements., • Act as primary liaison to regulatory commission (BPU) for resolving customer complaints and issues., • Prioritize, plan, and implement billing, payments, and collections, policies to ensure alignment with best-in-class standards., • Develop, communicate, and enforce policies, procedures, and financial controls to ensure consistent and timely customer service responses., • Continuously improve and document work processes via Standard Operating Procedures (SOPs)., • Identify process gaps affecting customer or business efficiencies, and implement solutions., • Analyze billing, payment, receivables, and collection data to identify trends and improvement areas., • Improve and innovate operations by monitoring performance, resolving risks, completing action plans, and managing process improvements., • Improve contact center operations through performance monitoring, QA programs, risk mitigation, and system/process enhancements., • Build business cases and lead projects to enhance departmental capabilities., • Partner with peers across business units (utilities) to drive systemic improvements and standardization in delivering excellent employee and customer experiences., • Work cross-functionally with departments (Accounting, Finance, DB&T, Operations, HR) on corporate initiatives to improve customer experience., • Participate in corporate projects, due diligence, and acquisition integrations., • Actively and consistently support efforts to simplify and enhance both employee and customer experiences., • Manage relationships with key service providers to ensure compliance with contractual specifications., • Perform other duties as assigned.Qualifications Education/Experience/Background: • 10+ years’ experience leading service operations., • 10+ years experience in a leadership role managing non-exempt/exempt employees., • Leadership experience in a union environment is desired but not required., • B.S. degree in business or related field., • Excellent written and oral communications skills – including report writing, building and giving presentations to senior leaders., • Strong analytical, organizational, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), and planning skills., • Demonstrated ability to work both autonomously and as part of a team in a fast-paced, matrixed environment., • Working knowledge of customer information systems (CIS)., • Working knowledge of Google products – sheets, docs, Gmail, - Power BI or similar tools. Physical: • Must be able to read complex operations reports, write detailed reports and prepare and deliver presentations., • Ability to analyze complex operational and technical challenges and resolve same., • Ability to interpret and explain complex regulatory requirements., • Must be able to reason, problem solve and analyze complex operational challenges and resolve same., • Must be able to learn new technological advances in water industry and train personnel., • Must be able to work under pressure and meet deadlines. Additional Information Pay Range: $135000 to $145000 Per Year. Benefits: Veolia’s comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. Sick leave – 56 hours; Observed Holidays – 11 days; Vacation – Flexible Time Off Eligible for up to 15% Annual Performance Bonus. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Job DescriptionCompany Description Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description Position Purpose: Internships at Veolia: Gain hands-on experience building and maintaining work plans and schedules, updating work order data, coordinating with supervisors and field crews, and producing basic reports to track schedule performance. Primary Duties/Responsibilities: • Assist with building and updating work plans and schedules., • Assist with maintaining HXGN work order data., • Assist with coordinating priorities with supervisors and field crews., • Assist with tracking completion and schedule performance., • Assist with reviewing workforce and resource plans for constraints., • Assist with researching city/county ordinances affecting field work., • Assist with documenting processes and supporting continuous improvement., • Environments vary by internship function from office to field to plant., • Our aim is to provide tangible industry job experience to each intern.Qualifications Education/Experience/Background: • High School Diploma/GED is required., • Working toward a four-year engineering degree and currently a junior in Environmental, Civil, Mechanical, or a related field such as Construction or Project Management., • Resource planning and workload concepts., • Data analytics skills to interpret datasets and deliver actionable insights. Additional Information Pay Range: $20.00 to $24.00 per hour. Benefits: Interns are considered temporary employees. Medical and basic life insurance coverage is available to temporary employees scheduled to work 20 or more hours per week immediately following 60 days of service. Employees must elect or waive medical coverage within 45 days of their eligibility date. Veolia observes 11 holidays. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

The HSS Manager is responsible for developing, implementing, and sustaining health, safety, and security programs that protect employees, visitors, and contractors while ensuring compliance with Veolia HSS standards and all federal, state, and local regulations. Develops, implements, and manages HSS

Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. Veolia helps commercial, industrial, healthcare, highe

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Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology pr

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