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Job DescriptionPosition: Visual Arts Teaching Artist Location: 565 Morris Ave, Bronx, NY 10451 Salary Range: $30.00 per hour Hours: 2-10 hours per week Employment Type: Part-Time, Non-Exempt About Us Founded in 1876, The Boys’ Club of New York (BCNY) is a youth development organization with the mission to empower boys and young men, ages 7 to 21, by providing effective programs and a supportive community. BCNY provides evidence-based programs to address the evolving social, emotional, health, creative, educational, and vocational needs of our members in meaningful, lasting ways. BCNY develops programs to cultivate positive qualities in members and strives to continually deepen and broaden our impact. Job Summary The Art Instructor - Visual Arts will be responsible for leading classes of 5-15 boys, ages 6 through 12. We are seeking a reliable, highly motivated candidate with a strong record of working with young people. This opportunity is for an engaging Teaching Artist to teach Studio/Art (i.e. sculpture, painting, sculpture, illustration, graphic design and i-movie, etc.). The Art Instructor - Visual Arts will plan and implement an age-appropriate and engaging art program to help members develop confidence and self-expression. They will engage and teach students by implementing a range of activities. The Art Instructor - Visual Arts will also be responsible for effective classroom management, supervision, and safety of members, ensuring an enjoyable, challenging and meaningful experience. Responsibilities • Plan and conduct activities for a balanced program of instruction, demonstration, and practice that provides students with opportunities to observe, investigate, and practice skills., • Teach lessons using various fine art techniques and materials., • Assist with daily set-up, daily clean up, and transportation., • Model and enforce adherence to sound health and safety practices for each member., • Engage with members and use appropriate strategies to preemptively defuse inappropriate behavior and encourage positive interactions., • Prepare and administer written, oral, and performance assessments, and determine progress., • Review instructional content, methods, and student performance in order to assess strengths and weaknesses, and develop recommendations for curriculum revision, development, or elimination., • Responsible for completing and the timely submission of all program reports relative to this position, including but not limited to supply requests, lesson plans and timesheets., • Ensure proper care of all area materials, organize room and report any misused or damaged materials to the department director in order to prevent injuries or damage. Qualifications • Associate’s degree (A. A.) or equivalent from a two-year college or technical school, • At least 2 years relevant training, 2 years related experience, or equivalent combination of education and experience facilitating middle school or high school youth visual arts programs, • Experience with multiple computer programs and software (e.g., Photoshop, Acrobat, InDesign, Premiere Pro, After Effects), • Advanced knowledge of Computer graphics, Web design, Animation, Online search skills, • Experience working with economically and educationally disadvantaged youth with a sound understanding of the social and cultural issues facing urban families is preferred, • Demonstrated leadership in an educational, social service and/or youth development setting, • Ability to adapt to a changing environment and to address the varying needs of the boys in our program, • Must be able to engage young people and set structure and limits in a group setting, • Demonstrated flexibility, creativity and self-assuredness, • First Aid and CPR certification desirable Job Requirements BCNY is a COVID-19 proactive organization that follows applicable health and safety regulations to help protect our members and staff. To that end, we require that all BCNY employees be fully vaccinated against COVID-19. As of May 2, 2022, BCNY will require all staff to receive a booster shot that protects against COVID-19 once they become eligible. New employees will be asked to submit proof of full vaccination prior to their start date. BCNY treats proof of vaccination confidentially and consistent with applicable law, and will not use the information for any purpose other than to ensure compliance with BCNY’s mandatory vaccination policy. What We Offer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. If you have a disability or other protected need requiring an accommodation, please contact Human Resources.

Job DescriptionPosition: Literacy Instructor Location: 565 Morris Avenue, Bronx, NY 10451 Salary Range: $35.00 per hour Hours: 4 hours per week Employment Type: Part-Time, Non-Exempt About Us Founded in 1876, The Boys’ Club of New York (BCNY) is a youth development organization with the mission to empower boys and young men, ages 7 to 21, by providing effective programs and a supportive community. BCNY provides evidence-based programs to address the evolving social, emotional, health, creative, educational, and vocational needs of our members in meaningful, lasting ways. BCNY develops programs to cultivate positive qualities in members and strives to continually deepen and broaden our impact. Job Summary The Lead Literacy Teacher for will lead a group of 8 to 12 elementary-aged members through the curriculum, which supports the development of early reading skills and the love of reading. S/he will work with an assistant teacher to lead small-group, leveled Guided Reading sessions and whole-group read-a-louds and reading comprehension activities. Job Requirements Frontline employees are not required to be fully vaccinated against COVID-19, however, BCNY strongly encourages all employees to be vaccinated against COVID-19 and obtain a booster shot. Responsibilities • Teach literacy-based lessons activities in small-group settings, • Promote love of learning by delivering engaging academic content, • Implement classroom management techniques in a way that is conducive to fun and learning, • Observe and track member progress and attendance, • Reinforce positive student behavior and clubhouse rules; maintain a positive relationship with all members, families and staff, • Write, implement and adapt a curriculum and training methods that meets participants’ interests, • Attend required department meetings and professional development trainings, • Report any problems, member incidents and concerns to Education Director, • Other duties as assigned Qualifications • Experience working and/or teaching literacy or early reading in a school or youth program required, • Minimum Bachelor’s Degree with a focus in a relevant field, • Experience with the Fountas and Pinnell assessment system strongly preferred, • At least 3 years of experience as literacy instructor, reading specialist or classroom teacher, • Ability to manage small- and medium-sized classrooms, • Ability to adapt to a changing environment and to address the varying needs of the boys What We Offer The Boys’ Club of New York is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. If you have a disability or other protected need requiring an accommodation, please contact Human Resources.

Job DescriptionPosition: Literacy Instructor Location: 321 East 111th St. New York, NY 10029 Salary Range: $35.00 per hour Hours: 4 hours per week Employment Type: Part-Time, Non-Exempt About Us Founded in 1876, The Boys’ Club of New York (BCNY) is a youth development organization with the mission to empower boys and young men, ages 7 to 21, by providing effective programs and a supportive community. BCNY provides evidence-based programs to address the evolving social, emotional, health, creative, educational, and vocational needs of our members in meaningful, lasting ways. BCNY develops programs to cultivate positive qualities in members and strives to continually deepen and broaden our impact. Job Summary The Lead Literacy Teacher for will lead a group of 8 to 12 elementary-aged members through the curriculum, which supports the development of early reading skills and the love of reading. S/he will work with an assistant teacher to lead small-group, leveled Guided Reading sessions and whole-group read-a-louds and reading comprehension activities. Job Requirements Frontline employees are not required to be fully vaccinated against COVID-19, however, BCNY strongly encourages all employees to be vaccinated against COVID-19 and obtain a booster shot. Responsibilities • Teach literacy-based lessons activities in small-group settings, • Promote love of learning by delivering engaging academic content, • Implement classroom management techniques in a way that is conducive to fun and learning, • Observe and track member progress and attendance, • Reinforce positive student behavior and clubhouse rules; maintain a positive relationship with all members, families and staff, • Write, implement and adapt a curriculum and training methods that meets participants’ interests, • Attend required department meetings and professional development trainings, • Report any problems, member incidents and concerns to Education Director, • Other duties as assigned Qualifications • Experience working and/or teaching literacy or early reading in a school or youth program required, • Minimum Bachelor’s Degree with a focus in a relevant field, • Experience with the Fountas and Pinnell assessment system strongly preferred, • At least 3 years of experience as literacy instructor, reading specialist or classroom teacher, • Ability to manage small- and medium-sized classrooms, • Ability to adapt to a changing environment and to address the varying needs of the boys What We Offer The Boys’ Club of New York is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. If you have a disability or other protected need requiring an accommodation, please contact Human Resources.

Job Description Position: GED Instructor, Adult Basic Education Division: Families, Community Building and Workforce Development Reports to: Deputy Director, Education Center Location: BCS Education Center, 132 32nd St Suite #123, Brooklyn, NY11232 Status/Hours: Part-time - 18 hours per week -- Classes run Monday through Thursday from 10 am to 1:30 pm, with 12 contact hours and 6 paid prep hours per week Salary Range: $42/hour - $42/hour Program Description: The Education Center provides a wide range of adult education services to the Brooklyn community. Our offerings include ESL classes, GED preparation courses, and language-supported vocational training. Additionally, the Education Center operates a Family Welcome Center, where we provide case management, wrap-around services, workforce development programming, and regular community workshops and events. Many of our students speak Spanish, Arabic, or Chinese as their first language. Position Description: The GED Instructor will be responsible for teaching GED preparation classes to adults aged 17 and older. The role involves teaching Reading and Writing at two levels; one lower-level literacy class and one higher-level class. Responsibilities: * Prepare students for the GED exam with instruction in math, science, social studies, and reading & writing * Prepare and follow a detailed curriculum * Take daily attendance and collect examples of student work * Work collaboratively with program staff to identify and address student needs * Administer pre-tests and post-tests using TABE * Attend professional development training and seek opportunities to further develop a teaching practice * Other duties as assigned Accountable For: * Student retention * Student outcomes Qualifications Required: * Bachelors in Education/Art/Science or a related field * Two years teaching experience (preferably in an adult education setting) * Language skills in Spanish, Arabic, and/or Chinese are preferred * Strong computer skills * Ability to demonstrate strong time management, organizational skills, and problem solving skills * Willingness to collaborate with colleagues and work as part of a team * Ability to communicate effectively in the face of stress, feedback, or change BCS is an Equal Opportunity Employer. Auxiliary aids and services are available upon request to individuals with disabilities.

Job Description Position: Music Engineering Teacher Location: TIGER Clubhouse - 565 Morris Avenue, Bronx, NY 10451 Salary Range: $30.00 per hour Hours: 8-10 hours per week Employment Type: Part-Time, Non-Exempt/Seasonal About Us Founded in 1876, The Boys’ Club of New York (BCNY) is a youth development organization with the mission to empower boys and young men, ages 7 to 21, by providing effective programs and a supportive community. BCNY provides evidence-based programs to address the evolving social, emotional, health, creative, educational, and vocational needs of our members in meaningful, lasting ways. BCNY develops programs to cultivate positive qualities in members and strives to continually deepen and broaden our impact. Job Summary We are a COVID-19 proactive organization that follows applicable health and safety regulations to help protect our members and staff. The Music Engineering Teacher will work with our teen population to teach a basic music engineering course. Responsibilities • Teach members how to set up a recording studio, • Instruct members on recording techniques including mic placement, vocal tracking, and live instrument capture, • Teach members about essential studio equipment and studio equipment etiquette, • Teach the fundamentals of engineering, including recording, mixing, and editing, • Instruct members on how to balance audio levels, use effects, and prepare music for final release., • Provide hands-on mixing tutorials: EQ, compression, reverb, automation, leveling, and exporting tracks for streaming platforms., • Guide students in creating original songs, remixes, and collaborative projects, • Introduce members to DAWs such as Pro Tools & Logic Pro X, • Maintain accurate records of lesson content, student progress, attendance, and performance evaluations, • Create and present a final project based on what they have learned Qualifications Post-secondary training or college credits; or six months to one-year related experience in music production, recording, and engineering (portfolio or demo reel appreciated). Previous experience in youth development, education, or afterschool. Associate’s degree (A.A) preferred. DOH and DOE fingerprinted desirable; First Aid and CPR Certification desirable. Resume and cover letter required. The Boys’ Club of New York is an equal opportunity employer.

Job Description Location: New York, NY 10004 Status: Full Time Pay Rate: $17 Bilingual Candidates: Spanish, Mandarin, Bengala, HIndi, Cantonese, Russian, Punjabi, Arabic, Urdu Notes: Temporary position (13 weeks), possibility to be extended depending on performance. Job Description: -Develop working relationships with customers and monitor engagement and progress. -Work with customers on a regular basis to meet and achieve program goals and/or maintain program services and eligibility. -Conduct workshops and other training related services for customers. -Exhibit considerable programmatic knowledge and assist customers in multiple phases of the application process, ranging from enrollment through the awarding of benefits and services. -Assist customers to acquire services that facilitate program goals (e.g., educational and/or vocational training, medical, child care, transportation, substance abuse/mental health, child support establishment, legal, and other related needs). -Follow up with customers to ensure that their needs are met, and questions and concerns are resolved. -Interact with other team members to provide expertise and assistance in resolving participant issues. -Maintain accurate and timely case notes on all customer contacts and document activities. -Share information about outreach and engagement efforts with project staff. -Inform project staff of any barriers that they identify and that are preventing the customer from engaging with the Provider.

Job Description Durst Profile: Since 1915, The Durst Organization has been a family-run business dedicated to the principles of innovation, integrity, community, and sustainability. We develop, build, own, and manage premier office towers and residential buildings that set new standards in environmental responsibility and user efficiency. Our enduring relationships with our tenants and partners are critical to our success and have made us generations of builders, building for generations. We build, own, and operate many of the world's most innovative and efficient buildings. We create value for our tenants and partners by developing sustainable residential and commercial properties in which people live, work, and thrive. The Durst Organization is seeking one (1) Handyperson for SVEN, our residential property located in Long Island City, Queens. Handyperson candidate will be responsible for maintenance support in the apartment community and be accountable for helping the company deliver on our resident commitments of exceptional move-in, residential satisfaction, express service, and personal attention. Candidate will also serve as a member of the Emergency Response Team and assist with fire, non-fire, medical, and/or other building related emergencies. The shift and schedule for this position will be: Friday-Sunday from 11:00am-7:30pm and Monday-Tuesday from 3:00pm-11:30pm (Days off Wednesday and Thursday) Salary: $32.6008 per hour Responsibilities: • General maintenance, orderliness, and cleanliness to ensure the facilities and equipment in the building and resident's apartments are in good working order at all times, • Executes daily routine work orders and escalates issues upward as necessary, • Builds and repairs cabinets, counters, closets, and other carpentry as needed, • Making minor electric repairs (switches, receptacles, light fixtures, etc.), • Plastering and painting as needed on small and large scales, • Minor plumbing including but not limited to repairing leaks, minor pipe replacements, appliance repairs (washers/dryers, refrigerators, etc.), • Repairs entrance and internal doors, locks, hinges, create keys and other operable hardware, • Snow removal and perimeter maintenance as required, • In a safe manner, start up, maintain, repair and shut down of building-wide equipment, • Perform basic mechanical, plumbing, electrical and HVAC work, • Service and perform daily and weekly maintenance on boiler, • Performs and records preventive and predictive maintenance on all MEP equipment and systems, • Observes/evaluates corrective maintenance or repair on equipment, • Perform apartment inspections prior to and upon resident move out to verify apartment condition and determine necessary repairs, • On-call availability for emergencies and projects as assigned by the Property Manager / General Manager, • Perform and support the monthly or periodic inspections of building systems, i.e., HVAC, electrical distribution, structural, vertical transportation, roofs, and parapets. Complete required logs and prepare a detailed report of discrepancies and report up the chain of command, • Maintains all fire protection and security systems including required preventative maintenance, inspections, and documentation, • Inspect and test all emergency equipment as required to ensure compliance, • Request materials, tools, and supplies as needed, • Ensures highly efficient safety program, with emphasis on awareness, discipline, and compliance. Overall safety program to conform to OSHA standards, applicable building safety manual, and other safety venues as deemed appropriate, • Practice proper PPE compliance and maintain a safe working record and environment, • Maintain overall cleanliness and appearance of mechanical rooms and note repairs are noted and completed on a timely basis, • Manages spare and critical parts room inventory for MEP systems and appliances, • Represent the TDO brand and always communicate with building residents in a professional manner while maintaining a high level of customer service, • Emergency Response Team (Fire Brigade) – will assist and respond, as needed during a fire, non-fire, and medical, and/or other building related emergency events under the direction of the Lobby Concierge (Incident Commander), • Locate, communicate and control small fires, • Knock on all tenant doors to inform residents of the emergency event and initiate relocation/evacuation as instructed by the Incident Commander., • Visually account for residents in amenity or public spaces and inform or emergency event, • High school diploma or equivalency preferred. Technical background from university or vocational source, • Minimum 3 to 5 years' experience in a maintenance department or facility, • Certification with FDNY as Fire Safety Director (FSD) (preferred), • OSHA 10 hour certificate of completion and Local 32BJ Training School courses (where course applies to residential operations and emergency response), • Local 32 BJ handyperson course a plus, • Knowledge of electrical, plumbing, mechanical, and carpentry trades. Must be able to operate tools and equipment related to facility maintenance, • Knowledgeable in the use of Microsoft Outlook, Word, Excel and PowerPoint, • Strong customer service, communication, and interpersonal skills required, • Must have professional disposition and display willingness to assist residents with building maintenance requests / complete service requests, • Ability to resolve problems and adhere to safety guidelines, • Experience interacting with residents, • Dependable and reliable, • Experience in the use of Building Link and Log Check a plus, • Familiar with appliance troubleshooting and repairs, • Team player The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of this job, employee required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; crouch; bend; talk; and hear. The employee must lift and move up to 50lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work environment: The noise level in the work environment is usually moderate. The Durst Organization and Affiliates is an equal opportunity employer for all and an employer for qualified veterans and individuals with disabilities in accordance with the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and the Rehabilitation Act of 1973. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, genetic information, disability or protected veteran status, or any other characteristic protected by law. Please click here for more information about Equal Opportunity Employment – Notice of Rights (EEO is the Law). We seek individuals who exemplify The Durst Organization's mission of providing the best service to our tenants, residents and partners. If you are ready to make a change and would like to join our team of dedicated professionals please review the currently open job listings and apply for those positions for which you meet the minimum qualifications. If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use the careers site as a result of your disability. To request an accommodation, please click here and let us know the nature of your request and provide your contact information. Please do not direct any other general employment related questions using the link provided. We will only respond to inquiries concerning requests for reasonable accommodations. The content provided on this site is intended for informational purposes only and is not intended to constitute an offer or solicitation. Despite the efforts of The Durst Organization to provide accurate information on this site, it is not possible to ensure that all information is correct or up to date. Information on this site does not modify or supersede tenants' lease terms. The Durst Organization assumes no responsibility or liability for any actions taken as a result of using this site, or for errors or omissions in the content found on this server. Residents of California California Applicant Privacy Policy THIS SITE AND THE CONTENT ARE PROVIDED '"AS IS" AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, THE DURST ORGANIZATION DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, HABITABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. THE DURST ORGANIZATION DOES NOT REPRESENT OR WARRANT THAT THE CONTENT CONTAINED ON THE SITE WILL BE CORRECT, ACCURATE, ADEQUATE, USEFUL, TIMELY, OR RELIABLE, OR THAT RECEIPT OF THE CONTENT WILL BE UNINTERRUPTED OR ERROR-FREE. THE DURST ORGANIZATION DOES NOT UNDERTAKE TO CORRECT DEFECTS IN THE CONTENT, OR TO ENSURE THAT THIS SITE OR THE SERVER THAT MAKES THE SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Job Description Summary: Responsible for maintenance, inspection, repairs, and ensuring the efficient operation of service station facilities. Service Technicians evaluate, troubleshoot, and monitor all instrumentation systems, probe cleaning and replacement repairs and supervise mechanical and electrical subcontractors. Responsibilities: * Ensures compliance with all relevant safety standards, protocols, and regulations. * Conducts routine inspections of service station facilities to identify maintenance needs. * Performs troubleshooting and repairs on fuel dispensers, pumps, underground storage tanks, lighting systems, HVAC systems, POS consoles, and other equipment as needed. * Executes preventative maintenance tasks such as filter replacements, equipment lubrication, and system calibration. * Responds promptly to service calls and emergency situations that may take place outside of traditional work hours. * Maintains accurate records of maintenance activities, equipment inventory, and service histories. * Attends seminars and workshops to improve performance. * Perform start-ups of retail and commercial fueling stations Qualifications: * Valid driver's license and clean driving record. * Obtain and maintain certifications from original equipment manufacturers. * Excellent time management skills with a proven ability to meet deadlines. * Heavy work frequently working in difficult work positions and/or with physical demands such as continuously lifting/moving materials greater than 70 pounds. * Must be capable of climbing ladders to install and retrieve equipment. * Job requires frequent kneeling, bending, handling, reaching and standing. * The ability to lift and remove a manhole cover. Benefits Include: * Medical, Dental, and Vision Insurance are offered. * 401k. * Paid Holidays. * Paid Training and professional development assistance. Experience: * High school diploma, GED or equivalent education required. * Technical certification or vocational training in mechanical or electrical systems required. * At least 4-6 years of related experience is preferred. An Equal Opportunity Employer We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. The Learning to Work (LTW) for Transfer Schools Program will provide services to students, ages 15-21 that are over-aged for grade, under-credited, and have spent at least one year in another high school to earn a high school diploma and gain valuable vocational and life skills supports. Using the Primary Person Model, each student will have a Young Adult Career Advisor who will: guide students towards removing barriers toward graduation, engage students in college preparatory activities, provide supportive services, and increase self-direction and self-sufficiency through meaningful career exploration experiences, including subsidized internship placements for 20% of the student population. Position: Internship Placement Specialist Reports To: Supervisor II Location: 6565 Flatlands Avenue Brooklyn, NY 11236 What The Internship Placement Specialist Does: • Maintain professional relationships with students and student confidentiality., • Develop, create and/or request internship and job opportunities for students (obtain as much information on the position as possible)., • Research and maintain accurate contact data for all existing and prospective employer/Internship contact information., • Regularly initiate contact with potential employers that are seeking interns in the NY Metro area., • Market CAMBA's internship placement services to new and existing employers., • Build and maintain a list of internship openings in various industries., • Share internship openings with other internship developers in the internship shared database system, if you are unable to fill position., • Identify students who meet the qualifications for open positions., • Match students to internships based on their qualifications., • Inform students of the job duties, responsibilities and all appropriate details regarding open positions., • Review students' resumes to ensure professionalism and accuracy and send resumes to potential employers., • Schedule interviews and coordinate between student and hiring manager., • Prepare students for interviews with specific employers including conducting mock interviews., • Facilitate Job Readiness Seminars, pre-placement orientations, and other workshops as needed., • Request feedback from employers regarding students’ interview., • Collect LTW Agreement Forms for each student., • Collect and send all new hire paperwork for each student to Human Resources Department., • Enter student’s internship start/end dates and internship hours worked into database (such as Client Track)., • Make bi-weekly phone calls to employers to ensure that CAMBA's students are satisfactory employees, to resolve problems that may interfere with performance, and to encourage employers to call CAMBA if a problem should arise., • Create narrative case notes regarding student progress at each point of contact using Client Track., • Update Internship bulletin board bi-monthly using creative and innovative methods., • Follow-up with students after interviews to get feedback and establish next steps., • Once a student is hired, periodically request documentation to verify placement and retention., • Create internship timesheet vouchers and submit voucher to payroll bi-weekly., • Visit each internship site at least one time per month to ensure that interns are satisfactory employees., • Participate in case conferences with program staff and students regarding student progress., • Provide ongoing communication with Young Adult Career Advisors concerning students., • Provide all required information for weekly/monthly/quarterly/annual reports., • May update student information (resumes sent, interviews, employment, and retention) in computerized student tracking systems., • May interview students to evaluate work history, skills, education, training, compensation needs, and other qualifications., • Ability to adapt to the culture and environment of a public school., • Ability to effectively present information and respond to questions from employers, students, funders, other organizations, and the general public. Ability to model the interviewing/presentation skills that students are expected to emulate., • Ability to apply concepts such as fractions, decimals and percentages to practical situations., • Ability to define problems, collect data, establish facts, and draw valid conclusions., • To perform this job successfully, an individual must have knowledge of Word Processing software; Spreadsheet software; Internet software and Database software., • May have team and/or other coordination responsibility, but no consistent supervisory responsibility, • Must obtain Dept. of Education fingerprint clearance. Status: Full-time (35 hours per week) Monday-Thursday 12:30PM-8:30PM & 8AM-4PM Friday (summer schedule may vary) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR M7Btb7EJWg

Job Description Catholic Charities of the Archdiocese of Newark is currently seeking a Full time Client Supervisor for its WFD Production Services program located in Newark, NJ. Job Duties: • Supervise clients in the vocational rehabilitation and training program including monitoring of work assignments, • Conduct time studies as needed, • Training and inspection of products/services ensuring specifications are met, • Supervision may include off site contractual locations and other outside agencies High School Diploma or GED issued by a state DOE approved testing center * 2-3 years of related experience * Valid New Jersey Driver’s License. To apply, submit a resume. Visit our website Internal Applicants: Please be advised that current employees applying to open positions within the Agency are required to fill out an Agency Internal Job Application Form which is available for download to all employees on HR's public folders in Outlook. Agency Mission: In response to the Gospel of Jesus Christ, Catholic Charities, as a ministry of the Archdiocese of Newark, serves the poor and marginalized and advocates for their needs in order to promote the inherent dignity and worth of all people without regard to race, religion, or culture. Benefits: CCAN offers a competitive compensation and comprehensive benefits package for employees. CCAN is an equal opportunity employer. M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, national origin/ancestry, citizenship status, disability, age, marital or family status, and military or veteran status. Powered by JazzHR RQnNi5cV0R

Job Description Job Purpose The Manager of Employment Partnerships is responsible for coordinating all aspects of vocational client development and support regarding employment and work readiness of transition into the workforce, including ensuring job development, coaching and transportation to and from work and training sites with the assistance of a team of Transitional Coordinators. This manager develops community relationship awareness of the benefits of working with the intellectually and developmentally disabled (IDD) population. The Manager of Employment Partnerships is also responsible for training and monitoring the Transitional Coordinators when contacting prospective employers in an effort to develop specific opportunities (work experience or job placement) for clients and prepare a specific plan to facilitate skill matching. This position must consider the capacity of the client, as well as, the areas of interest of the client. The Manager of Employment Partnerships must stay informed about industry current trends and best practices regarding the employment of the IDD population. This manager is also responsible for interfacing and communicating with all client stakeholders. Essential Functions • Assist in development plan preparation for each client, • Ensure performance of Transitional Coordinators when contacting prospective employers to develop specific opportunities (work experience or job placement) for clients and prepare specific job analysis to facilitate job matching, • Report all contact (with description, i.e., reason for contact, result, regarding which client if applicable, date and time, as well as, name of contact, result and next steps) of prospective employment partnerships weekly, • Ensure that all Transitional Coordinators provide instruction in self-advocacy to client, • Advocate on behalf of clients, • Visit all TSITES monthly and random for proper implementation of skill instruction and client relations, • Report on status of all TSITES monthly, i.e., transitions of any type, new TSITE development, including client progress, etc., • Monitor van transportation schedule, • Evaluate prospective clients for employment readiness Responsible for being informed about up to date trends regarding employment for the learning and developmentally disabled. • Develop training program and implement training for all Transitional Coordinators regarding development of employee partnerships, • Evaluate and monitor performance of all Transitional coordinators regarding development of employment partnerships, • Encourage and implement professional development and best practices in the areas of employment opportunities for the learning and developmentally disabled population., • Monitor the Transportation/Transitional Coordinator position, • Visits must be made to all employment partnership sites twice per month, • Document all billable services as per DVR/DDD/Medicaid via Foothold, • Budget development and monitoring and reporting regarding department activity, • Develop standard of metrics to evaluate impact of activities of all aspects of department, • Monthly tracking/reporting of all employment partnerships activity relative to client management, • Interact with community relative to the awareness and opportunities for learning and developmentally disabled population, • Customer/Client Focus, • Teamwork Orientation, • Ethical Conduct, • Problem Solving/Analytical, • Technical Capacity, • Leadership, • Confidentiality, • Presentation Skills, • Results Driven, • Adhere strictly to HIPAA requirements and all agency confidentiality guidelines., • Establish positive, balanced relationships with clients, as demonstrated by:, • treatment of individuals with respect and dignity and in an age and culturally appropriate manner;, • a commitment towards the individual's rights and responsibilities; and, • All Transitional Coordinators, • Department Administrative Assistant, • Assist in the organization and implementation of one Job Opportunity Fairs per year. This event will bring together private, corporate and nonprofit organizations interested in hired the learning and developmentally disabled population., • Other responsibilities that may arise within the job scope, • 4 plus years’ experience working with adults with learning and developmental disabilities, • Excellent communication skills and ability to foster community partnerships and relationships with people across a spectrum of intellectual and developmental disabilities, • Ability to exercise sound judgement and respond quickly to crises and emergencies; ability to prevent or minimize crises, • Conflict resolution skills This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. • Must be available for coverage on some weekends and after 5pm when required., • Must hold a high school diploma, • Valid New Jersey driver's license is required, • Must hold CPR/First Aid Valid Certification, • Successful clearance of NJ background check, • Successful clearance of Drug Screening, • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Salary commensurate with experience Notes/Comments This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

Job Description JOB TITLE: Bell Captain REPORTS TO: Front Office Manager SUPERVISES DIRECTLY: Bellmen Purpose for the Position: Support the Front Office Department by providing assistance managing the Bell Staff and provide assistance and services to guests in order to ensure that their arrival and departure experience is pleasurable and informative. Essential Responsibilities: • Ensure that the Bellmen are scheduled accordingly., • Ensure that all tasks are completed by the Bellmen and that proper procedures are followed., • Participate in the hiring process and training of all new Bellmen., • Follow-up with guest complaints to ensure that any problems are resolved., • Review all valet tickets to ensure that all information matches the guest’s details., • Transport and storage of guest luggage, assistance with guest packages., • Use friendly, fun, and appropriate expressions when addressing guests., • Be fully acquainted with the different points of interest within the surrounding area of the hotel., • Assist in making reservations for restaurants and limousines for our guests; assist in airline ticket requests., • Ensure the delivery of parcels, mail, and special deliveries to guestrooms., • Call taxi and/or shuttle for guests as needed., • Assist, retrieve, and load luggage for guests., • Must want to make people smile., • Must have strong communication, presentation, training and organizational skills., • Maintain a professional business appearance, attitude, and performance. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered "inside" if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials. Specific Vocational Preparation: High school education or equivalent experience.

Job Description JOB DESCRIPTION: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: 1. Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., 2. Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., 3. Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, 4. Basic understanding of the causes and processes of mental illness and substance abuse disorder., 5. Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., 6. Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., 7. Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., 8. Ability to be aware of self and one's impact on others, 9. Ability to learn, understand and comply with all regulations, policies and procedures., 10. Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., 11. Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, 12. Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., 13. Ability to prepare accurate and timely documentation, reports and other written material as assigned., 14. Ability to work independently, and to conform to all applicable safety and accountability measures, 15. Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., 16. Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate, 17. Ability to identify the nature of problems and to participate effectively in solving problems., 18. Ability to report for work as scheduled on a consistent basis, 19. Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor’s degree plus 1year experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW); or an associate's degree in a human services related field and two years of experience in human services; CASE MANAGER TRAINEE: Otherwise qualified candidates who lack the indicated number of years of experience may be offered employment as Case Manager Trainees at a reduced salary, until the experience requirements are met.

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. 1. Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., 2. Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., 3. Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., 4. Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., 5. Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., 7. Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning goal., 8. Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., 9. Performs crisis assessment and nonverbal and verbal crisis intervention., 10. Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., 11. May have on-call responsibilities., 13. Plans, escorts, and/or arranges social or recreational activities for and with consumers., 14. Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., 15. Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., 16. Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are injured., 17. Assists in the orientation of new personnel when requested., 18. Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., 19. Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., 20. Complies with agency infection control policies., 21. Advocates on behalf of consumer with outside service providers and within ICL., 22. Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., 23. Other job-related duties that may be assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: 1. Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., 2. Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., 3. Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, 4. Basic understanding of the causes and processes of mental illness and substance abuse disorder., 5. Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., 6. Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., 7. Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., 8. Ability to be aware of self and one's impact on others, 9. Ability to learn, understand and comply with all regulations, policies and procedures., 10. Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., 11. Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards., 12. Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., 13. Ability to prepare accurate and timely documentation, reports and other written material as assigned., 14. Ability to work independently, and to conform to all applicable safety and accountability measures, 15. Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., 16. Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate, 17. Ability to identify the nature of problems and to participate effectively in solving problems., 18. Ability to report for work as scheduled on a consistent basis, 19. Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor’s degree plus 1year experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW); or an associate's degree in a human services related field and two years of experience in human services. CASE MANAGER TRAINEE: Otherwise qualified candidates who lack the indicated number of years of experience may be offered employment as Case Manager Trainees at a reduced salary, until the experience requirements are met. #ICLCWCM

Job Description Under the general supervision of the Program Director and/or Associate Director -The Case Manager supports individuals with serious mental illness and co-occurring disorders who reside in Treatment Apartment Program (TAP) housing. This role promotes recovery, community integration, and independent living through individualized care planning, supportive, skill-building, and coordination of services. The Case Manager uses a social integration approach, helping residents build meaningful relationships, access community resources, and participate in social, educational, and vocational opportunities that support long-term counseling wellness. ESSENTIAL JOB FUNCTIONS: Home Visits & Client Engagement • Conduct routine home visits to assess client well-being, housing stability, and support needs., • Complete intake assessments and develop individualized service plans (ISPs) that reflect client goals and strengths., • Incorporate goals that promote social inclusion, connection, and participation in meaningful roles and activities., • Provide counseling focused on mental health, wellness, and social-emotional development., • Offer coaching and psychoeducation on daily living, interpersonal skills, and community navigation., • Support clients in identifying and engaging in social, recreational, educational, spiritual, and volunteer opportunities., • Encourage the development of natural support networks, peer relationships, and reduced reliance on formal systems., • Coordinate behavioral health, primary care, substance use treatment, vocational, and entitlements services., • Assist clients in accessing benefits, securing documentation, and navigating public systems., • Provide crisis intervention and stabilization in the community or home settings., • Participate in safety planning and reporting of incidents per agency protocols., • Promote independent living through coaching on lease compliance, conflict resolution, budgeting, and household care., • Participate in team meetings, supervision, and interdisciplinary case conferences., • Maintain timely and accurate case notes, assessments, progress notes, and required reports. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: Required Skills and Abilities: • Commitment to person-centered, recovery-oriented, and trauma-informed care., • Understanding of social integration principles and the role of community connection in behavioral health recovery., • Ability to develop individualized service plans that incorporate housing, clinical, and social integration goals., • Strong organizational and communication skills; ability to manage field-based work., • Proficiency in Microsoft Office, EHR platforms, and documentation standards., • Community-based position requiring regular travel to client apartments and partner sites. Bachelor’s degree in social work, psychology, rehabilitation, or a related human services field and at least 1 year of direct experience working with individuals with behavioral health needs. Associate’s degree in a related field with 2 years of relevant experience may be considered. Candidates with less experience may be hired as Case Manager Trainees. #iclcwcm

Job Description Job Title: Family Specialist Classification: Non-Exempt Status: Full-time, 9AM-5PM (hours may vary) Reports to: Senior Program Director Location: Mott Haven Section, Bronx, New York Salary: $27.47 - $32.96 Objective: The Family Specialist has the lead responsibility for integrating family goals and services with the tasks of all team members and for providing family psychoeducation individually and in groups. They are also responsible for assisting with the planning, organizing and enrollment into education services for children living with their parents in residential sites. The Family Specialist must have the ability to develop trusting relationships with knowledge of child development and also assist parents with locating supportive resources for the families and coordinating educational opportunities for their children. The Family Specialist will work as a member of an interdisciplinary team in supportive housing serving individuals impacted by chronic medical conditions including HIV and AIDS as well as serious mental illness and substance abuse disorder. Position Type: This is a full-time position with a variable schedule based on the needs of clients. This will involve flexible evening hours. Lantern staff may be asked to change work schedule and hours depending on the operational needs of the site and the agency. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • In coordination with the Senior Case Manager, ensure families have access to high quality community health, mental health and substance use services., • Build partnerships with parents and families to ensure that children receive well matched educational services as well as any needed support or intervention services., • Assist with the transition of children to Pre-K, Kindergarten, Middle School and High School and help parents with completing the school application process., • Support families through the application process for college-bound youth or those seeking vocational or trade training., • Attend school meetings such as IEP and parent teacher night when needed., • Design and implement workshops for parents including those that develop parenting skills, promote better relationships and empower families to participate as active members of the community., • Participates in community initiatives to develop and maintain relationships and identify families for participation., • Participate in meetings with social services staff to coordinate services and generate ideas to support families and their children., • Attend trainings and staff meetings, as required., • Document all client work in confidential electronic records., • Complete reports as directed by supervisor., • Perform other job-related duties, as assigned. Required Education and Experience: • Bachelor's degree from an accredited school with a minimum of 2 years' experience providing education or social services to families is required., • Experience working for the New York City Department of Education or Educational Programs preferred., • Experience advocating for families., • Must have strong interpersonal and communication skills, including excellent writing ability, demonstrated organizational skills and the ability to perform complex tasks with limited supervision., • Must have strong computer skills in Microsoft Office & Zoom., • Preferred. Knowledge of HIV/AIDS, mental health, substance use or chronically homelessness, • Preferred. Some knowledge and experience in working with early childhood mental health and adult disability services. Work Environment: This job operates in a supportive housing site and works with a population who may experience mental illness, substance use, disability, HIV/AIDS, and other chronic illnesses. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs and/ or kneel. Occasionally the employee will have to lift and/or move up to 10 pounds. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities. Lantern welcomes individuals of all backgrounds and experiences regardless of race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, pregnancy, religion, immigration status, veteran status, class, creed, mental or physical disability, and any other characteristic protected by federal, state, and local law.

Job Description Classification: Non-Exempt Reports to: Case Management Supervisor Location: Bronx, NY Status: Monday - Friday, 9 am - 5 pm Hourly range: $27.47 - $32.96 Objective: We are seeking a dynamic and engaging Case Manager who has experience working with formerly homeless, (mentally ill single adults/families/ young adults aging out of foster care/individuals with chronic medical conditions including HIV and AIDS) in a supportive housing environment. The Case Manager will be expected to assist this population in stabilizing their lives, maintaining their housing stability, and attaining their physical, emotional, vocational, educational, and social goals. The ideal candidate will have solid clinical knowledge as well as experience working with individuals and or families that have been impacted by mental illness, substance abuse, legal, criminal justice, and medical issues. Additionally, the Case Manager will be passionate about helping people; be a proactive and creative problem solver; and work well both as a part of an interdisciplinary team and independently. The Case Manager reports to the (Program Director/ Case Manager Supervisor). Position Type: This is a full-time position with a regular daytime schedule that may include 1-2 evening/late shifts. Lantern staff may be asked to change the work schedule and hours depending on the operational needs of the site and the agency. Essential Functions: • Collaborate with residents in the development of client-centered, recovery-oriented service plans that identify short and long-term goals., • Provide integrated counseling and case management services that effectively engage residents and promote health and wellness, personal growth, and housing stability., • Utilize a harm reduction approach to support a diverse caseload of formerly homeless individuals around issues of mental health and substance use., • Make referrals and serve as a liaison with various care coordination agencies, health, and mental health providers, substance use programs, and employment providers to secure services., • Actively engage residents through regular apartment visits, community outings, and escorts to appointments as needed., • Develop safety plans for residents and work with the team to de-escalate clients and collaboratively manage crises as they arise., • Assist in the development and implementation of groups and programs that are appropriate for the resident's needs and foster an inclusive, respectful community., • Develop and maintain confidential records for each resident according to the mandated schedule documenting all relevant interventions and assessments as well as correspondence with collateral services., • Collaborate with the Leasing and Compliance team to ensure housing stability., • Participate in staff and clinical meetings and individual supervision to ensure best practices in the performance of role responsibilities., • Participate in a robust training program that includes training in evidenced-based models to ensure the highest level of service is provided to clients. Required Education and Experience: • High school diploma, HSE or GED is required., • A minimum of 2 years' social services experience is required., • Bi-lingual Spanish/English is preferred but not required., • Ability to work independently as well as a member of an interdisciplinary team., • Highly organized and able to manage a diverse caseload of clients with diverse needs., • Able to work well under pressure including in crisis situations and able to be flexible with work schedule when necessary., • Track record of proactive, strength-based work with individuals and families., • Experience with ETO, or other electronic case management systems., • Experience working with evidence-based models, specifically Motivational Interviewing, is preferred. Work Environment: This job operates in a supportive housing site and works with a population who experiences mental illness, addiction, disability, HIV, and other chronic illnesses. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs, and/ or kneel. Occasionally the employee will have to lift and/or move up to 10 pounds. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities. Lantern welcomes individuals of all backgrounds and experiences regardless of race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, pregnancy, religion, immigration status, veteran status, class, creed, mental or physical disability, and any other characteristic protected by federal, state, and local law.

Job Description MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW The case manager will provide case management services to help connect and refer clients to necessary services in the community. This includes working collaboratively with on-site and offsite providers to assess the needs of the client and the client's family, when appropriate, and arranges, coordinates, monitors, evaluates, and advocates for services to meet the specific client's complex needs. KEY ESSENTIALS • Accept referrals from intake staff members for clients in the Reintegration phase of treatment., • Connect and/or refer clients to necessary services (i.e., financial benefits, health insurance, housing, mental health services, vocational activities, etc.) within the community and onsite., • Work with other clinical team members to implement service plans to help clients maintain sobriety and other goals., • Provide daily living skills and other groups to clients. Develops and conducts group, individual and family counseling on a scheduled basis to caseload clients., • Orients clients about program goals, objectives, rules and regulations, client's obligations, client's rights, and program operation, • Demonstrates knowledge of group work management techniques and uses those techniques appropriately., • Assist with housing transition when appropriate. Complete assigned reports on time on EHR, STARS, etc., • Demonstrates knowledge of appropriate documentation Provides education and information to the client about alcohol and drug abuse., • Maintains and updates referral services and resources that may be useful to our client/resident population; makes referral when necessary and appropriate., • Participate in multidisciplinary and other team meetings., • Prepare monthly reports monthly or as needed., • HS. Diploma or equivalent required, • Bachelor's degree in social work, Counseling, or any other social service-related field, preferred. 2+ years' experience working with individuals with co-occurring disorders, chemical dependency treatment services, and the criminal justice system., • Evening and weekend work activities will be required., • Must obtain Mandated reporter (2 hours) training/certificate., • Ability to work on a strong team of professionals in a culturally diverse environment. Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. 1. Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., 2. Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., 3. Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., 4. Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., 5. Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., 6. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., 7. Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning goal., 8. Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., 9. Performs crisis assessment and nonverbal and verbal crisis intervention., 10. Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., 11. Rotate on-call responsibilities., 12. Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure., 13. Plans, escorts, and/or arranges social or recreational activities for and with consumers., 14. Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., 15. Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., 16. Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are injured., 17. Assists in the orientation of new personnel when requested., 18. Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., 19. Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., 20. Complies with the agency infection control policies., 21. Advocates on behalf of consumer with outside service providers and within ICL., 22. Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., 23. Other job-related duties that may be assigned. Additional duties of Senior Case Manager 1. Caseload will include clinical high-risk client., 2. Carry a minimum of 12 clients at a given time or during the time of case management vacancies, 3. Provide peer to peer support to case managers through modeling and coaching, 4. Willing and able to address crisis intervention in community, 5. Provide assistant and support with program audits and follow ups, 6. Assist with the management and training of spreadsheets utilized for case management MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor's degree plus 1.5 years' experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor's degree that required a one year practicum working directly with individuals with mental disabilities ( e.g., BSW); or an associate's degree in a human services related field and two years of experience in human services; ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, • Basic understanding of the causes and processes of mental illness and substance abuse disorder., • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., • Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., • Ability to be aware of self and one's impact on others, • Ability to learn, understand and comply with all regulations, policies and procedures., • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., • Ability to prepare accurate and timely documentation, reports and other written material as assigned., • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate Ability to identify the nature of problems and to participate effectively in solving problems., • Ability to report for work as scheduled on a consistent basis, • Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. 1. Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., 2. Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., 3. Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., 4. Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., 5. Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., 7. Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning goal., 8. Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., 9. Performs crisis assessment and nonverbal and verbal crisis intervention., 10. Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., 11. May have on-call responsibilities., 13. Plans, escorts, and/or arranges social or recreational activities for and with consumers., 14. Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., 15. Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., 16. Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are injured., 17. Assists in the orientation of new personnel when requested., 18. Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., 19. Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., 20. Complies with agency infection control policies., 21. Advocates on behalf of consumer with outside service providers and within ICL., 22. Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., 23. Other job-related duties that may be assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: 1. Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., 2. Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., 3. Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, 4. Basic understanding of the causes and processes of mental illness and substance abuse disorder., 5. Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., 6. Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., 7. Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., 8. Ability to be aware of self and one's impact on others, 9. Ability to learn, understand and comply with all regulations, policies and procedures., 10. Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., 11. Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards., 12. Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., 13. Ability to prepare accurate and timely documentation, reports and other written material as assigned., 14. Ability to work independently, and to conform to all applicable safety and accountability measures, 15. Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., 16. Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate, 17. Ability to identify the nature of problems and to participate effectively in solving problems., 18. Ability to report for work as scheduled on a consistent basis, 19. Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor’s degree plus 1year experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW); or an associate's degree in a human services related field and two years of experience in human services. CASE MANAGER TRAINEE: Otherwise qualified candidates who lack the indicated number of years of experience may be offered employment as Case Manager Trainees at a reduced salary, until the experience requirements are met. #ICLCWCM

Job Description JOB SUMMARY Under the general supervision of the Program Director/designee, functions as part of an interdisciplinary team assisting assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Attend care coordination meetings, collaborate with ICL in-reach staff and external care coordinators, assess consumer needs and discuss/advocate for needed services. Travels to/visits consumers' residences or apartments to provide counsel and assistance to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) · Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. · Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. · Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals. · Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. · Maintains a case-record for each resident/consumer and completes required forms. · Continually documents consumer treatment progress. · Reviews service plans and performs follow-up to determine quantity and quality service provided. · Accesses and records individual and community resource information and treatment plans manually or using a computer. · Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. · Ensures that plans include consideration of the consumer’s cultural and ethnic background, customs, needs, beliefs and primary language. · Provides supportive counseling in 1:1 or group formats that assist the consumer to modify attitudes and behaviors as needed. · Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable. · Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals. · Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on the discharge-planning goal. · Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution. · Performs crisis assessment and nonverbal and verbal crisis intervention. Refers consumers to community resources and other organizations. · Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer. · May have on-call responsibilities. · Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. · Completes incident reports in accordance with ICL policy. · Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure. · Plans, escorts, and/or arranges social or recreational activities for and with consumers. · Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence. · Reviews the staff communications log and makes entries concerning essential elements of information designated by program management. · Executes emergency plans as outlined in the policy and procedure manual. Provides first aid kits to staff or consumers who are injured. · Assists in the orientation of new personnel when requested. · Complies with attendance and timekeeping rules. Reports reliably and regularly to work on an on-going basis. · Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities. · Complies with agency Infection Control policies. · Advocates on behalf of consumer with outside service providers and within ICL. · Assists resident/consumer in finding and getting into vocational training or other training opportunities ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES · Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences. · Ability to serve as a role model to residents/consumers. · Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards. · Ability to complete written forms and reports in an accurate and timely manner. · Ability to communicate effectively with staff, consumers/residents, families, and the public. · Ability to prepare accurate and timely documentation, reports and other written material as assigned. · Ability to secure the cooperation of and work effectively with others. · Ability to work independently and to conform to all applicable safety and accountability measures. · Social Perceptiveness-being aware of other’s reactions and understanding why they react the way they do Service Orientation-Actively looking for ways to help people. · Speaking-Talking to others to effectively convey information. · Active Listening-Listening to what other people are saying and asking questions as appropriate. · Problem Identification-Identifying the nature of problems QUALIFICATIONS AND EXPERIENCE Bachelor’s degree plus 2 years’ experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW). Current valid NYS driver’s license required.

Job Description JOB SUMMARY Under the general supervision of the Program Director/designee, functions as part of an interdisciplinary team assisting assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Attend care coordination meetings, collaborate with ICL in-reach staff and external care coordinators, assess consumer needs and discuss/advocate for needed services. Travels to/visits consumers' residences or apartments to provide counsel and assistance to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) · Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. · Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. · Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals. · Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. · Maintains a case-record for each resident/consumer and completes required forms. · Continually documents consumer treatment progress. · Reviews service plans and performs follow-up to determine quantity and quality service provided. · Accesses and records individual and community resource information and treatment plans manually or using a computer. · Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. · Ensures that plans include consideration of the consumer’s cultural and ethnic background, customs, needs, beliefs and primary language. · Provides supportive counseling in 1:1 or group formats that assist the consumer to modify attitudes and behaviors as needed. · Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable. · Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals. · Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on the discharge-planning goal. · Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution. · Performs crisis assessment and nonverbal and verbal crisis intervention. Refers consumers to community resources and other organizations. · Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer. · May have on-call responsibilities. · Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. · Completes incident reports in accordance with ICL policy. · Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure. · Plans, escorts, and/or arranges social or recreational activities for and with consumers. · Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence. · Reviews the staff communications log and makes entries concerning essential elements of information designated by program management. · Executes emergency plans as outlined in the policy and procedure manual. Provides first aid kits to staff or consumers who are injured. · Assists in the orientation of new personnel when requested. · Complies with attendance and timekeeping rules. Reports reliably and regularly to work on an on-going basis. · Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities. · Complies with agency Infection Control policies. · Advocates on behalf of consumer with outside service providers and within ICL. · Assists resident/consumer in finding and getting into vocational training or other training opportunities ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES · Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences. · Ability to serve as a role model to residents/consumers. · Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards. · Ability to complete written forms and reports in an accurate and timely manner. · Ability to communicate effectively with staff, consumers/residents, families, and the public. · Ability to prepare accurate and timely documentation, reports and other written material as assigned. · Ability to secure the cooperation of and work effectively with others. · Ability to work independently and to conform to all applicable safety and accountability measures. · Social Perceptiveness-being aware of other’s reactions and understanding why they react the way they do Service Orientation-Actively looking for ways to help people. · Speaking-Talking to others to effectively convey information. · Active Listening-Listening to what other people are saying and asking questions as appropriate. · Problem Identification-Identifying the nature of problems QUALIFICATIONS AND EXPERIENCE Bachelor’s degree plus 2 years’ experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW). Current valid NYS driver’s license required.

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. 1. Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., 2. Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., 3. Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., 4. Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., 5. Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., 7. Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning goal., 8. Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., 9. Performs crisis assessment and nonverbal and verbal crisis intervention., 10. Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., 11. May have on-call responsibilities., 13. Plans, escorts, and/or arranges social or recreational activities for and with consumers., 14. Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., 15. Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., 16. Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are injured., 17. Assists in the orientation of new personnel when requested., 18. Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., 19. Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., 20. Complies with agency infection control policies., 21. Advocates on behalf of consumer with outside service providers and within ICL., 22. Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., 23. Other job-related duties that may be assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: 1. Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., 2. Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., 3. Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, 4. Basic understanding of the causes and processes of mental illness and substance abuse disorder., 5. Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., 6. Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., 7. Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., 8. Ability to be aware of self and one's impact on others, 9. Ability to learn, understand and comply with all regulations, policies and procedures., 10. Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., 11. Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards., 12. Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., 13. Ability to prepare accurate and timely documentation, reports and other written material as assigned., 14. Ability to work independently, and to conform to all applicable safety and accountability measures, 15. Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., 16. Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate, 17. Ability to identify the nature of problems and to participate effectively in solving problems., 18. Ability to report for work as scheduled on a consistent basis, 19. Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor’s degree plus 1year experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW); or an associate's degree in a human services related field and two years of experience in human services; CASE MANAGER TRAINEE: Otherwise qualified candidates who lack the indicated number of years of experience may be offered employment as Case Manager Trainees at a reduced salary, until the experience requirements are met.

Job Description JOB SUMMARY Under the general supervision of the Program Director/designee, functions as part of an interdisciplinary team assisting assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Attend care coordination meetings, collaborate with ICL in-reach staff and external care coordinators, assess consumer needs and discuss/advocate for needed services. Travels to/visits consumers' residences or apartments to provide counsel and assistance to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) · Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. · Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. · Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals. · Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. · Maintains a case-record for each resident/consumer and completes required forms. · Continually documents consumer treatment progress. · Reviews service plans and performs follow-up to determine quantity and quality service provided. · Accesses and records individual and community resource information and treatment plans manually or using a computer. · Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. · Ensures that plans include consideration of the consumer’s cultural and ethnic background, customs, needs, beliefs and primary language. · Provides supportive counseling in 1:1 or group formats that assist the consumer to modify attitudes and behaviors as needed. · Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable. · Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals. · Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on the discharge-planning goal. · Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution. · Performs crisis assessment and nonverbal and verbal crisis intervention. Refers consumers to community resources and other organizations. · Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer. · May have on-call responsibilities. · Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. · Completes incident reports in accordance with ICL policy. · Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure. · Plans, escorts, and/or arranges social or recreational activities for and with consumers. · Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence. · Reviews the staff communications log and makes entries concerning essential elements of information designated by program management. · Executes emergency plans as outlined in the policy and procedure manual. Provides first aid kits to staff or consumers who are injured. · Assists in the orientation of new personnel when requested. · Complies with attendance and timekeeping rules. Reports reliably and regularly to work on an on-going basis. · Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities. · Complies with agency Infection Control policies. · Advocates on behalf of consumer with outside service providers and within ICL. · Assists resident/consumer in finding and getting into vocational training or other training opportunities ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES · Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences. · Ability to serve as a role model to residents/consumers. · Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards. · Ability to complete written forms and reports in an accurate and timely manner. · Ability to communicate effectively with staff, consumers/residents, families, and the public. · Ability to prepare accurate and timely documentation, reports and other written material as assigned. · Ability to secure the cooperation of and work effectively with others. · Ability to work independently and to conform to all applicable safety and accountability measures. · Social Perceptiveness-being aware of other’s reactions and understanding why they react the way they do Service Orientation-Actively looking for ways to help people. · Speaking-Talking to others to effectively convey information. · Active Listening-Listening to what other people are saying and asking questions as appropriate. · Problem Identification-Identifying the nature of problems QUALIFICATIONS AND EXPERIENCE Bachelor’s degree plus 2 years’ experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW). Current valid NYS driver’s license required. #ICLCWCM

Job Description JOB SUMMARY Under the general supervision of the Program Director/designee, functions as part of an interdisciplinary team assisting assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Attend care coordination meetings, collaborate with ICL in-reach staff and external care coordinators, assess consumer needs and discuss/advocate for needed services. Travels to/visits consumers' residences or apartments to provide counsel and assistance to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) • Travels to/visits consumers' residences to provide supportive services on a schedule established by the program., • Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others., • Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer., • Maintains a case-record for each resident/consumer and completes required forms., • Continually documents consumer treatment progress., • Reviews service plans and performs follow-up to determine quantity and quality service provided., • Accesses and records individual and community resource information and treatment plans manually or using a computer., • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines., • Ensures that plans include consideration of the consumer’s cultural and ethnic background, customs, needs, beliefs and primary language., • Provides supportive counseling in 1:1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on the discharge-planning goal., • Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., • Performs crisis assessment and nonverbal and verbal crisis intervention., • Refers consumers to community resources and other organizations., • Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., • May have on-call responsibilities., • Immediately reports serious incidents, serious incident allegations, incidents, or, • sensitive situations to supervisors., • Completes incident reports in accordance with ICL policy., • Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure., • Plans, escorts, and/or arranges social or recreational activities for and with consumers., • Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., • Executes emergency plans as outlined in the policy and procedure manual. Provides first aid kits to staff or consumers who are injured., • Assists in the orientation of new personnel when requested., • Complies with attendance and timekeeping rules. Reports reliably and regularly to work on an on-going basis., • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., • Complies with agency Infection Control policies., • Advocates on behalf of consumer with outside service providers and within ICL. · Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences. · Ability to serve as a role model to residents/consumers. · Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards. · Ability to complete written forms and reports in an accurate and timely manner. · Ability to communicate effectively with staff, consumers/residents, families, and the public. · Ability to prepare accurate and timely documentation, reports and other written material as assigned. · Ability to secure the cooperation of and work effectively with others. · Ability to work independently and to conform to all applicable safety and accountability measures. · Social Perceptiveness-being aware of other’s reactions and understanding why they react the way they do Service Orientation-Actively looking for ways to help people. · Speaking-Talking to others to effectively convey information. · Active Listening-Listening to what other people are saying and asking questions as appropriate. · Problem Identification-Identifying the nature of problems QUALIFICATIONS AND EXPERIENCE Bachelor’s degree plus 2 years’ experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW). Current valid NYS driver’s license required. #iclcwcm

Job Description Status: Full-time FLSA Classification: Non-Exempt Job Location: East Harlem, New York Reports to: Assistant Program Director Hourly range: $27.47 - $32.96 Objective: We are seeking a dynamic and engaging Case Manager who has experience working with formerly homeless, mentally ill single adults in a supportive housing environment. The Case Manager will be expected to assist this population in stabilizing their lives, maintaining their housing stability and attaining their physical, emotional, vocational, educational and social goals. The ideal candidate will have solid clinical knowledge as well as experience working with individual that has been impacted by mental illness, substance abuse, legal, criminal justice and medical issues. Additionally, the Case Manager will be passionate about helping people; be a proactive and creative problem solver; and work well both as a part of an interdisciplinary team and independently. This is a full-time position with a regular daytime schedule that may include 1-2 evening/late shifts. Lantern staff may be asked to change the work schedule and hours depending on the operational needs of the site and the agency. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Provide integrated counseling and case management services that effectively engage residents and promotes health and wellness, personal growth, and housing stability., • Collaborate with residents in the development of client centered, recovery-oriented service plans that identify short and long-term goals., • Utilize a harm reduction approach to support a diverse caseload of formerly homeless individuals around issues of mental health and substance use., • Make referrals and serve as a liaison with various care coordination agencies, health and mental health providers, substance use programs and employment providers to secure services., • Actively engage residents through regular apartment visits, community outings and escorts to appointments as needed., • Develop safety plans for residents and work with the team to deescalate clients and collaboratively manage crisis as they arise., • Assist in the development and implementation of groups and programs that are appropriate for the residents' needs and fosters an inclusive, respectful community., • Develop and maintain confidential records for each resident according to mandated schedule documenting all relevant interventions and assessments as well as correspondence with collateral services., • Collaborate with the Leasing and Compliance team to ensure housing stability., • Participate in staff and clinical meetings and individual supervision to ensure best practices in the performance of role responsibilities., • Participate in a robust training program that includes training in evidenced based models to ensure highest level of service is provided to clients., • Perform other job-related functions, as assigned. Required Education and Experience: • Bachelor's degree from an accredited school is required., • A minimum 2 years of social services experience required., • Possession of a valid Food Handler’s License, or the ability to obtain one within six (6) months of hire, is required., • Ability to work independently as well as a member of an interdisciplinary team., • Highly organized and able to manage a diverse case load of clients with diverse needs., • Able to work well under pressure including in crisis situations and able to be flexible with work schedule when necessary., • Track record of proactive, strength-based work with individuals and families., • Experience with ETO, or other electronic case management systems., • Experience working with evidence-based models, specifically Motivational Interviewing, preferred, • Preferred. Knowledge of a mental health, substance using or chronically homelessness population, • Preferred. Bilingual Spanish/English. Work Environment: This job operates in a supportive housing site and works with a population who may suffer from mental illness, substance abuse, disability, HIV/AIDS and/or other health issues. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs and/or kneel. Occasionally the employee will have to lift and/or move up to 10 pounds. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy and just communities. Lantern welcomes individuals of all backgrounds and experiences regardless of race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, pregnancy, religion, immigration status, veteran status, class, creed, mental or physical disability, and any other characteristic protected by federal, state, and local law.

Job Description Classification: Non-exempt Location: Melrose Section, Bronx N.Y. Position Type: Full-time position Monday - Friday 9am - 5pm Hourly range: $27.47 - $32.96 Objective: We are seeking a dynamic and engaging Case Manager who has experience working with formerly homeless, mentally ill single adults, families, and young adults aging out of foster care in a supportive housing environment. The Case Manager will be expected to assist this population in stabilizing their lives, maintaining their housing stability, and attaining their physical, emotional, vocational, educational, and social goals. The ideal candidate will have solid clinical knowledge as well as experience working with individuals and or families that have been impacted by mental illness, substance abuse, legal, criminal justice, and medical issues. Additionally, the Case Manager will be passionate about helping people; be a proactive and creative problem solver; and work well both as a part of an interdisciplinary team and independently. Essential Functions: • Provide integrated counseling and case management services that effectively engage residents and promote health and wellness, personal growth, and housing stability., • Collaborate with residents in the development of client-centered, recovery-oriented service plans that identify short and long-term goals., • Utilize a harm reduction approach to support a diverse caseload of formerly homeless individuals around issues of mental health and substance use., • Make referrals and serve as a liaison with various care coordination agencies, health, and mental health providers, substance use programs, and employment providers to secure services., • Actively engage residents through regular apartment visits, community outings, and escorts to appointments as needed., • Develop safety plans for residents and work with the team to de-escalate clients and collaboratively manage crises as they arise., • Assist in the development and implementation of groups and programs that are appropriate for the resident's needs and foster an inclusive, respectful community., • Develop and maintain confidential records for each resident according to the mandated schedule documenting all relevant interventions and assessments as well as correspondence with collateral services., • Collaborate with the Leasing and Compliance team to ensure housing stability., • Participate in staff and clinical meetings and individual supervision to ensure best practices in the performance of role responsibilities., • Participate in a robust training program that includes training in evidenced-based models to ensure the highest level of service is provided to clients. Required Education and Experience: • High school diploma, HSE or GED is required., • A minimum of 2 years of social services experience required., • Ability to work independently as well as a member of an interdisciplinary team., • Highly organized and able to manage a diverse caseload of clients with diverse needs., • Able to work well under pressure including in crisis situations and able to be flexible with work schedule when necessary., • Track record of proactive, strength-based work with individuals and families., • Experience with ETO, or other electronic case management systems., • Experience working with evidence-based models, specifically Motivational Interviewing, is preferred., • Preferred: Knowledge of HIV/AIDS, mental health, substance use, or chronically homeless population. Work Environment: This job operates in a supportive housing site and works with a population who experiences mental illness, addiction, disability, HIV, and other chronic illnesses. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs, and/ or kneel. Occasionally the employee will have to lift and/or move up to 10 pounds. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities. Lantern welcomes individuals of all backgrounds and experiences regardless of race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, pregnancy, religion, immigration status, veteran status, class, creed, mental or physical disability, and any other characteristic protected by federal, state, and local law.

Job DescriptionDescription: Job Title: Case Management Lead Department: Clinical Reports to: Clinical Director Job Summary: A Case Management Lead is in charge of leading the Case Managers in our mental health and substance use health care facilities. Duties include being responsible for ensuring clients receive optimal care and support; managing case and client files; establishing guidelines and objectives; coordinating various services according to the clients’ needs as well as develop case plans according to HRG protocols. In some instances, prepare and process documents, answer calls and correspondence, liaise with external parties, and resolve issues should any arise. Education and Experience: • Bachelor’s degree in human services or related field, • 3+ years of experience working with people diagnosed with behavioral health needs (trauma, mental illness and/or substance use), • 3+ years of experience providing services in the mental health or substance abuse community, • Familiarity with case management software, KIPU preferred, • Proficiency working on a multidisciplinary team, • Tenacity and ability to think outside of the box and work creatively to engage participants, • Familiarity with the criminal justice system and community resources, • Highly proficient in Microsoft Office applications, • Excellent verbal and written communication skills, • Superb organizational and time management, • Demonstrated problem-solving abilities, • Provide direct supervision to Case Managers, • Support case managers with maintaining case notes, case plans and all other required documentation. Conducting weekly audits to ensure quality assurance., • Responds to client related emergencies., • Works with Clinical Director and Director of Operations to maintain a person-centered, trauma-informed team culture., • Stay current with and provide detailed trainings on new program standards and policies., • Facilitates team meetings as well as attends case conferencing and all-staff meetings., • Participates in on-going training and professional development opportunities., • Anticipate program needs and take initiatives to solve program obstacles., • Supports the organization’s mission and values., • Assist with the supervision of clients in their daily activities., • Conduct Case Management Initial Assessment, • Meet with clients to complete daily progress notes, • Accountable for daily interdepartmental communication with the treatment team., • Responsible for daily chart auditing of assignment notes., • Facilitation and documentation of activity group., • Works with the primary therapists to ensure that Discharge planning and Instructions are completed throughout the client’s treatment and are clear and complete., • Assists and completes phone calls with clients and any communication with outside providers., • Conducts assessments of the client's legal, vocational/educational, and basic life needs and facilitates a bridge between the client and community resources to resolve the client's needs or issues., • Provides assistance with completing Coordination of Benefits documents., • Facilitating, recording and completing Family Pre-assessments., • Manages and documents discharges, transfers and AMAs (Leaving Against Medical Advice)., • Ensure the clients follow the clinical schedule., • Facilitating client tours of the treatment facilities., • Redirecting and reporting clients if rules are broken, • Seeks constructive feedback and has the ability to evaluate suggestions objectively., • Maintains acceptable overall attendance., • Promotes a favorable/positive work atmosphere., • Attends in-services and educational training as necessary and as assigned., • Seeks out learning experiences and incorporates new knowledge in practice., • Maintains flexibility and adaptability to expected and unexpected changes in the work environment., • Communicate effectively both verbally and in writing., • Independently solve problems, follow-up, and follow through., • Perform other tasks and duties as assigned., • Completes all competency assessments as required by the facility., • Required to maintain certifications up to date including but not limited to: (CPR, Verbal De-Escalation, HIPAA, HIV/AIDS, Infection Control), • Ensure oversight of program staff’s case management duties, creation of case management plans, and intervention strategies, • Provide supervision, coaching and development support to direct reports through regularly scheduled meetings and evaluations, • Acts as a mentor and resource to the staff when issues or problems arise, • Assist with the identification of process improvement initiatives within the day-to-day workflow to improve operational efficiencies, • Support the implementation and compliance of new policies and procedures as well as compliance of existing policies and procedures, • Identify performance deficiencies and work with staff members to develop a performance improvement plan to assist them in performing to their highest standard, • Ability to work under stressful conditions and be flexible in relation to departmental needs, • Excellent organizational and time management skills, • Proven ability to function independently as well as part of an interdependent team, • Knowledge of Joint Commission standards within the Department, • Comprehension of State and Federal Statutes Regarding Client/Patient Confidentiality Laws, • Understanding of Drug Free Workplace Policies, • Awareness of Workplace Violence Policies, • Experience with current technology, • Proficient in Substance Use Disorder The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk and sit. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. Working Conditions and Environment: • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • The noise level in the work environment is usually moderate. Position is required to work in indoor and outdoor environments as needed. Potential exposure to violent situations. No potential exposure to airborne/bloodborne pathogens and other potentially infectious materials.

Job Description CASE MANAGER QUEENS SUPERVISED RELEASE PROGRAM POSTED: 5/7/2025 ABOUT CJA The New York City Criminal Justice Agency (CJA) is a not-for-profit service and research organization that operates in partnership with the New York City Mayor's Office of Criminal Justice. CJA is the City's main pretrial services agency, combining operations, pilot projects, and research under one roof. CJA utilizes procedural justice practices to provide pretrial services to over 100,000 persons arrested annually in New York City. Information collected about these arrestees and subsequent case processing is maintained in the agency's internal and externally shared database systems, which are used to conduct descriptive and evaluation research on arrestee characteristics, case processing and court outcomes, and on issues and potential reforms to criminal justice policy in New York City. CJA's programs operate in the criminal courts and detention facilities 24 hours a day seven days a week within the 5 boroughs of NYC, employing over 280 employees, citywide. PROGRAM SUMMARY CJA operates a Supervised Release Program in Queens Criminal Court for defendants of all ages who are charged with felonies and misdemeanors, and who present a substantial likelihood of detention, but are at risk of failing to appear in court if released on recognizance. The program, which operates during the day and night court, screens targeted defendants for release, subject to specific conditions including maintaining face-to-face and telephone contact with the program, participating in a screening protocol for substance abuse and mental health issues, and agreeing to program monitoring and reporting of non-compliance, re-arrests and scheduled court appearances. POSITION SUMMARY Reporting to the Supervising Clinical Case Manager and under the direction of the Clinical Director, the Case Manager is a dynamic, knowledgeable, and experienced individual with a social service, psychology, or clinical background to help make an impact on the ever-changing role of the court system and alternative initiatives aimed at reducing detention and crime rates in the city. The Case Manager hired for this position will be working on a team that serves both youth and adult clients (ages 16 years and older). The Case Manager in this role will be responsible for building relationships with participants and their support systems. In building these relationships, the Case Manager will coach and connect people with resources to meet their unique needs, such as education and employment programs, career assessments, job readiness, and other opportunities aligned with their personal goals and interests. PRIMARY RESPONSIBILITIES The Case Manager's functions include: Client Needs Assessments: • Conducting the intake/assessment interview to identify participants' immediate needs, including risk factors for recidivism., • Assessing for mental health and substance abuse problems, making outside referrals as appropriate., • Working with people to explore interests and create plans to take steps towards meeting goals., • Assessing for school and/or job readiness and connecting young participants to quality school and job programming, vocational trainings, technical skills classes or other certification programs, as well as peer support services, based on their personal interests and goals., • Build relationships with program participants ages 16 years and older, • Identify and collaborate with support systems, such as guardians and significant, in participant's life., • Reviewing with participants the conditions of release, program agreement, and consents for disclosure, • Maintaining face-to-face and telephone contact with participants, monitoring re-arrests, and preparing on-calendar and off-calendar reports for court., • Utilizing cognitive behavioral therapy, including using the use of interactive journaling, in applicable sessions., • Run psychoeducational and supportive psychotherapeutic groups for participants ages 16-24 years old., • Updating computerized case management appointments accordingly to produce periodic reports on participant's compliance., • Writing formal progress reports for each court date, in accordance with program requirements and quality standards; advocate for graduated sanctions for eligible clients., • Maintaining professional communication with defense attorneys, Assistant District Attorneys, and referral agencies until transfer or completion of reporting responsibilities, • Appearing and advocating in court regarding participants' compliance as necessary, • Bachelor's degree in social work, psychology, sociology, criminal justice, or other related field, • 2 years of experience in case management; at least 1 of those years working with an adolescent population., • Knowledge of NYC Court Operations, • Familiarity with the Alternative to Detention (ATD), Alternative to Incarceration (ATI) or other advocacy program models, • Working knowledge of treatment programs (substance abuse, mental health, etc.) and other support services (GED, job training, YIP, etc.) for referrals, • Ability to exercise sound and quick judgment, • Excellent communication and writing skills, • Excellent time management skills, • Computer literate with the ability to quickly adapt to changing technology, • Bilingual skills preferred (Spanish, Mandarin, Korean, French-Creole, a plus). Those with other language skills are also encouraged to apply. SALARY: $67,165 Location: Long Island City or Kew Gardens *Internal applicants must be at least 1 year in their current role and in good standing (no disciplinary action within the last 90 days) to be eligible for this role. CJA VALUES Each employee at CJA is guided by these work values: • Commitment: We are committed to being active partners in criminal justice reform through initiatives and creative problem-solving that evaluates different methods and strategies for alternatives to detention., • Fairness: We are guided by fairness and the presumption of innocence for those who are detained and work with integrity and without bias to protect the privacy and interest of court-involved people and their families. NOTE: Only those candidates being considered will be contacted. No phone calls please. CJA is seeking applicants who pursue professional development pathways by participating in educational opportunities, reading professional publications, maintaining professional networks, and engaging with professional associations. CJA is committed to embodying the principles of Diversity, Equity, Inclusion, and Belonging as cornerstones of our mission and culture. The New York City Criminal Justice Agency is an Equal Opportunity Employer CJA is committed to creating a diverse work environment and is proud to be an equal opportunity employer. We do not discriminate based on race, color, national origin, sex, gender identity, religion, sexual orientation, age, disability, parental status, veteran status, or any other protected status under applicable laws. We encourage individuals of all backgrounds to apply.

Job Description Under the general supervision of the Program Director and/or Associate Director -The Case Manager supports individuals with serious mental illness and co-occurring disorders who reside in Treatment Apartment Program (TAP) housing. This role promotes recovery, community integration, and independent living through individualized care planning, supportive, skill-building, and coordination of services. The Case Manager uses a social integration approach, helping residents build meaningful relationships, access community resources, and participate in social, educational, and vocational opportunities that support long-term counseling wellness. ESSENTIAL JOB FUNCTIONS: Home Visits & Client Engagement • Conduct routine home visits to assess client well-being, housing stability, and support needs., • Complete intake assessments and develop individualized service plans (ISPs) that reflect client goals and strengths., • Incorporate goals that promote social inclusion, connection, and participation in meaningful roles and activities., • Provide counseling focused on mental health, wellness, and social-emotional development., • Offer coaching and psychoeducation on daily living, interpersonal skills, and community navigation., • Support clients in identifying and engaging in social, recreational, educational, spiritual, and volunteer opportunities., • Encourage the development of natural support networks, peer relationships, and reduced reliance on formal systems., • Coordinate behavioral health, primary care, substance use treatment, vocational, and entitlements services., • Assist clients in accessing benefits, securing documentation, and navigating public systems., • Provide crisis intervention and stabilization in the community or home settings., • Participate in safety planning and reporting of incidents per agency protocols., • Promote independent living through coaching on lease compliance, conflict resolution, budgeting, and household care., • Participate in team meetings, supervision, and interdisciplinary case conferences., • Maintain timely and accurate case notes, assessments, progress notes, and required reports. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: Required Skills and Abilities: • Commitment to person-centered, recovery-oriented, and trauma-informed care., • Understanding of social integration principles and the role of community connection in behavioral health recovery., • Ability to develop individualized service plans that incorporate housing, clinical, and social integration goals., • Strong organizational and communication skills; ability to manage field-based work., • Proficiency in Microsoft Office, EHR platforms, and documentation standards., • Community-based position requiring regular travel to client apartments and partner sites. Bachelor’s degree in social work, psychology, rehabilitation, or a related human services field and at least 1 year of direct experience working with individuals with behavioral health needs. Associate’s degree in a related field with 2 years of relevant experience may be considered. Candidates with less experience may be hired as Case Manager Trainees. #iclcwcm

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS: 1. Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., 2. Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., 4. Provides supportive counseling in 1:1 or group formats that assist the consumer to modify attitudes and behaviors as needed., 5. Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., 6. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., 7. Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on the discharge-planning goal., 8. Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., 9. Performs crisis assessment and nonverbal and verbal crisis intervention., 10. Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., 11. May have on-call responsibilities., 12. Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure., 13. Plans, escorts, and/or arranges social or recreational activities for and with consumers., 14. Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., 15. Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., 17. Assists in the orientation of new personnel when requested., 18. Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., 19. Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., 20. Complies with agency infection control policies., 21. Advocates on behalf of consumer with outside service providers and within ICL., 22. Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., 23. Other job-related duties that may be assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural, • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor,, • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, • Basic understanding of the causes and processes of mental illness and substance abuse, • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development, • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining, • professional relationships and boundaries with co-workers, supervisors and, • Ability to use sound judgment in identifying and solving problems, and knowing when to seek, • Ability to be aware of self and one's impact on others, • Ability to learn, understand and comply with all regulations, policies and, • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without, • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in, • Ability to prepare accurate and timely documentation, reports and other written material as, • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward, • Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate Ability to identify the nature of problems and to participate effectively in solving, • Ability to report for work as scheduled on a consistent basis, • Ability to be ethical- to understand and adhere to internal and external laws, rules, and policiesMINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor's degree plus two years’ experience providing direct services to individuals with mental disabilities or other relevant human service experience, or bachelor's degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW) and one year experience. Case Manager Trainee: Otherwise qualified candidates who lack the indicated number of years of experience may be offered employment as Case Manager Trainees at a reduced salary, until the experience requirements are met.

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS: 2. Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., 3. Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., 5. Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., 6. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., 7. Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning goal., 8. Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., 9. Performs crisis assessment and nonverbal and verbal crisis intervention., 10. Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., 11. May have on-call responsibilities., 12. Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure., 13. Plans, escorts, and/or arranges social or recreational activities for and with consumers., 15. Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., 17. Assists in the orientation of new personnel when requested., 18. Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., 20. Complies with agency infection control policies., 21. Advocates on behalf of consumer with outside service providers and within ICL., 22. Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., 23. Other job-related duties that may be assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: 1. Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., 2. Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., 3. Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, 4. Basic understanding of the causes and processes of mental illness and substance abuse disorder., 6. Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., 7. Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., 8. Ability to be aware of self and one's impact on others, 9. Ability to learn, understand and comply with all regulations, policies and procedures., 10. Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., 11. Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, 12. Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., 13. Ability to prepare accurate and timely documentation, reports and other written material as assigned., 14. Ability to work independently, and to conform to all applicable safety and accountability measures, 15. Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., 16. Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate, 17. Ability to identify the nature of problems and to participate effectively in solving problems., 18. Ability to report for work as scheduled on a consistent basis, 19. Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor’s degree plus 1year experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW); or an associate's degree in a human services related field and two years of experience in human services; CASE MANAGER TRAINEE Otherwise qualified candidates who lack the indicated number of years of experience may be offered employment as Case Manager Trainees at a reduced salary, until the experience requirements are met.

Job Description JOB SUMMARY Under the general supervision of the Program Director/designee, functions as part of an interdisciplinary team assisting assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Attend care coordination meetings, collaborate with ICL in-reach staff and external care coordinators, assess consumer needs and discuss/advocate for needed services. Travels to/visits consumers' residences or apartments to provide counsel and assistance to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) • Travels to/visits consumers' residences to provide supportive services on a schedule established by the program., • Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others., • Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer., • Maintains a case-record for each resident/consumer and completes required forms., • Continually documents consumer treatment progress., • Reviews service plans and performs follow-up to determine quantity and quality service provided., • Accesses and records individual and community resource information and treatment plans manually or using a computer., • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines., • Ensures that plans include consideration of the consumer’s cultural and ethnic background, customs, needs, beliefs and primary language., • Provides supportive counseling in 1:1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on the discharge-planning goal., • Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., • Performs crisis assessment and nonverbal and verbal crisis intervention., • Refers consumers to community resources and other organizations., • Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., • May have on-call responsibilities., • Immediately reports serious incidents, serious incident allegations, incidents, or, • sensitive situations to supervisors., • Completes incident reports in accordance with ICL policy., • Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure., • Plans, escorts, and/or arranges social or recreational activities for and with consumers., • Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., • Executes emergency plans as outlined in the policy and procedure manual. Provides first aid kits to staff or consumers who are injured., • Assists in the orientation of new personnel when requested., • Complies with attendance and timekeeping rules. Reports reliably and regularly to work on an on-going basis., • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., • Complies with agency Infection Control policies., • Advocates on behalf of consumer with outside service providers and within ICL. · Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences. · Ability to serve as a role model to residents/consumers. · Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards. · Ability to complete written forms and reports in an accurate and timely manner. · Ability to communicate effectively with staff, consumers/residents, families, and the public. · Ability to prepare accurate and timely documentation, reports and other written material as assigned. · Ability to secure the cooperation of and work effectively with others. · Ability to work independently and to conform to all applicable safety and accountability measures. · Social Perceptiveness-being aware of other’s reactions and understanding why they react the way they do Service Orientation-Actively looking for ways to help people. · Speaking-Talking to others to effectively convey information. · Active Listening-Listening to what other people are saying and asking questions as appropriate. · Problem Identification-Identifying the nature of problems QUALIFICATIONS AND EXPERIENCE Bachelor’s degree plus 2 years’ experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW). Current valid NYS driver’s license required. #iclcwcm

Job Description JOB SUMMARY Under the general supervision of the Program Director/designee, functions as part of an interdisciplinary team assisting assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Attend care coordination meetings, collaborate with ICL in-reach staff and external care coordinators, assess consumer needs and discuss/advocate for needed services. Travels to/visits consumers' residences or apartments to provide counsel and assistance to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) · Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. · Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. · Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals. · Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. · Maintains a case-record for each resident/consumer and completes required forms. · Continually documents consumer treatment progress. · Reviews service plans and performs follow-up to determine quantity and quality service provided. · Accesses and records individual and community resource information and treatment plans manually or using a computer. · Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. · Ensures that plans include consideration of the consumer’s cultural and ethnic background, customs, needs, beliefs and primary language. · Provides supportive counseling in 1:1 or group formats that assist the consumer to modify attitudes and behaviors as needed. · Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable. · Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals. · Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on the discharge-planning goal. · Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution. · Performs crisis assessment and nonverbal and verbal crisis intervention. Refers consumers to community resources and other organizations. · Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer. · May have on-call responsibilities. · Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. · Completes incident reports in accordance with ICL policy. · Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure. · Plans, escorts, and/or arranges social or recreational activities for and with consumers. · Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence. · Reviews the staff communications log and makes entries concerning essential elements of information designated by program management. · Executes emergency plans as outlined in the policy and procedure manual. Provides first aid kits to staff or consumers who are injured. · Assists in the orientation of new personnel when requested. · Complies with attendance and timekeeping rules. Reports reliably and regularly to work on an on-going basis. · Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities. · Complies with agency Infection Control policies. · Advocates on behalf of consumer with outside service providers and within ICL. · Assists resident/consumer in finding and getting into vocational training or other training opportunities ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES · Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences. · Ability to serve as a role model to residents/consumers. · Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards. · Ability to complete written forms and reports in an accurate and timely manner. · Ability to communicate effectively with staff, consumers/residents, families, and the public. · Ability to prepare accurate and timely documentation, reports and other written material as assigned. · Ability to secure the cooperation of and work effectively with others. · Ability to work independently and to conform to all applicable safety and accountability measures. · Social Perceptiveness-being aware of other’s reactions and understanding why they react the way they do Service Orientation-Actively looking for ways to help people. · Speaking-Talking to others to effectively convey information. · Active Listening-Listening to what other people are saying and asking questions as appropriate. · Problem Identification-Identifying the nature of problems QUALIFICATIONS AND EXPERIENCE Bachelor’s degree plus 2 years’ experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW). Current valid NYS driver’s license required. #ICLCWCM

Job Description JOB SUMMARY Under the general supervision of the Program Director/designee, functions as part of an interdisciplinary team assisting assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Attend care coordination meetings, collaborate with ICL in-reach staff and external care coordinators, assess consumer needs and discuss/advocate for needed services. Travels to/visits consumers' residences or apartments to provide counsel and assistance to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) · Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. · Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. · Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals. · Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. · Maintains a case-record for each resident/consumer and completes required forms. · Continually documents consumer treatment progress. · Reviews service plans and performs follow-up to determine quantity and quality service provided. · Accesses and records individual and community resource information and treatment plans manually or using a computer. · Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. · Ensures that plans include consideration of the consumer’s cultural and ethnic background, customs, needs, beliefs and primary language. · Provides supportive counseling in 1:1 or group formats that assist the consumer to modify attitudes and behaviors as needed. · Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable. · Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals. · Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on the discharge-planning goal. · Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution. · Performs crisis assessment and nonverbal and verbal crisis intervention. Refers consumers to community resources and other organizations. · Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer. · May have on-call responsibilities. · Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. · Completes incident reports in accordance with ICL policy. · Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure. · Plans, escorts, and/or arranges social or recreational activities for and with consumers. · Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence. · Reviews the staff communications log and makes entries concerning essential elements of information designated by program management. · Executes emergency plans as outlined in the policy and procedure manual. Provides first aid kits to staff or consumers who are injured. · Assists in the orientation of new personnel when requested. · Complies with attendance and timekeeping rules. Reports reliably and regularly to work on an on-going basis. · Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities. · Complies with agency Infection Control policies. · Advocates on behalf of consumer with outside service providers and within ICL. · Assists resident/consumer in finding and getting into vocational training or other training opportunities ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES · Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences. · Ability to serve as a role model to residents/consumers. · Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards. · Ability to complete written forms and reports in an accurate and timely manner. · Ability to communicate effectively with staff, consumers/residents, families, and the public. · Ability to prepare accurate and timely documentation, reports and other written material as assigned. · Ability to secure the cooperation of and work effectively with others. · Ability to work independently and to conform to all applicable safety and accountability measures. · Social Perceptiveness-being aware of other’s reactions and understanding why they react the way they do Service Orientation-Actively looking for ways to help people. · Speaking-Talking to others to effectively convey information. · Active Listening-Listening to what other people are saying and asking questions as appropriate. · Problem Identification-Identifying the nature of problems QUALIFICATIONS AND EXPERIENCE Bachelor’s degree plus 2 years’ experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW). Current valid NYS driver’s license required.

Job Description Job Title: Bilingual Clinical Case Coordinator Job Summary: CASES is currently seeking a highly organized and detail-oriented Bilingual Clinical Case Coordinator for our Pretrial Services Case Management Team. Rapidly after release into the program, the Bilingual Clinical Case Coordinator conducts Supervision Introduction/Orientation meetings with new participants to review supervision conditions that will be required under the supervision plan. The Bilingual Clinical Case Coordinator assists participants to comply with supervision appointments and court appearances during the pendency of their legal case. The Bilingual Clinical Case Coordinator will conduct ongoing service need assessments with participants and develop collaborative service plans addressing identified needs and goals. The goal is to increase engagement in community treatment services and support participants to achieve their self-identified goals for treatment, recovery, rehabilitation, and crime-free community integration. Program participants include youth and young adults, people with substance use disorders and mental illnesses, and individuals who are homeless. SRP participants have not been found guilty of a crime and are not mandated to engage in treatment or other services. This requires staff to tactfully deliver approaches to help participants tap into their intrinsic motivation to leverage their strengths and skills for meaningful life improvements while fulfilling all court requirements. Salary: The salary for the Bilingual Clinical Case Coordinator role is $71,510 (inclusive of bilingual differential) per year. Shift Hours: The Bilingual Clinical Case Coordinator is working Monday through Friday from 9:00 am to 5:00 pm. Location Address: 151 Lawrence Street, 4th Floor, Brooklyn, NY 11201. Workplace Flexibility: Hybrid: Staff may work remotely one day per week after successfully demonstrating an understanding of their job responsibilities following the first 30 days of onboarding. What you will be doing: • Provide supervision and community-based services to a caseload of pretrial participants., • Rapidly (within 24-48 hours of release) conduct Supervision Introduction/Orientation meetings with new participants to review supervision conditions, the reporting schedule (as assigned by level of recidivism risk), and the mandatory methods of communication (face-to-face, telephone, and texts) that will be required under the participant’s supervision plan., • Work collaboratively with the court and other pretrial staff team to facilitate and ensure caseload participants’ successful completion of mandated supervision appointments and court appearances during the pendency of their legal case., • Review legal and court screening documentation and work with participants to analyze their offending behavior patterns, identifying behavioral changes, need for implementation of supports that may reduce likelihood of any pretrial arrests., • On an ongoing basis, conduct service need assessments with participants to examine psychosocial needs and problems, including the severity of mental and substance use disorders, problems affecting participation, engagement, and continuity in supervision and treatment and individual motivation for treatment., • Link participants to treatment based on their eligibility, preferences and needs and provide escort to community services., • Maintain collaborative relationships with community providers (supported housing providers, Health Homes, care management programs, addiction treatment and mental health providers, peer-run providers, education, vocational. training and employment services providers, legal services providers, medical care providers, and family providers)., • Help ensure we maintain a safe working environment by reporting any hazards or unsafe conditions, e.g., liquid spill in hallway, to the appropriate facilities staff member or supervisor. What we are looking for: • Master’s degree in social work, Mental Health Counseling or comparable professional degree., • Minimum of three years’ experience working in human services with individuals with substance use disorders, co-occurring mental health and substance use disorders and involvement in the criminal justice system., • Bilingual Spanish and English required., • Extensive knowledge of community treatment, support services and resources, • Knowledge of the criminal justice system, court processes and alternative to detention/incarceration services, • Experience using databases such as Salesforce CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including: • Medical, • Dental, • Vision, • Vacation and Paid Time Off – starting at 25 days, • 12 Paid Holidays per year., • Retirement 403(b) Competitive matching up to 6%., • Employee Referral Program Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for. CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system. #tr3r Monday through Friday, 9am - 5pm ET 35 hours per week excluding breaks.

Job DescriptionDescription: Why Join ADAPT? It's more than a job; it's a calling. It's where passion meets purpose. ADAPT Community Network, formerly United Cerebral Palsy (UCP) of NYC provides a multitude of services to people with developmental disabilities. At ADAPT, we are 3,000 strong, and it takes every one of us to empower the lives of the people we support. With caring and great resources at hand, we know what it takes to help people live fuller, happier, healthier lives. Our employees show their commitment to the people we support every day, and we all deliver on our promise to provide innovative and comprehensive services to individuals with developmental disabilities. For your next career move, apply with us at ADAPT Community Network! Wherever you work among our many locations around New York City, ADAPT offers paid training, competitive benefits, and we foster a team culture of learning, support, collaboration and career growth. SUMMARY Provide on-going training and personal assistance to Community Habilitation participants with disabilities with the intent of promoting independence and community inclusion. Work with minimal supervision, provide training, role modeling, structured routines and specialized assistance as outlined in each participant’s habilitation plan. As much as possible, routines will be individualized, based on the participant’s choice of activities and aimed at empowerment and inclusion in the community. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties and responsibilities of the Community Habilitation Specialist will include but are not limited to the following: • Adhere to ethical principles including the agency’s mission statement and the standards of conduct., • Provide support to participant in choosing and participating in a variety of meaningful recreational, vocational, and daily living skills activities based on participant desires, parameters of the program, and their individualized community habilitation plan., • Assess the interests, abilities, strengths and limitations of the people we support., • Follow dietary guidelines as directed in habilitation plan., • Provide personal care consistent with participants skill level and as outlined in the habilitation plan (including bathing, grooming, toileting, dressing, laundry, etc.)., • Demonstrate sensitivity and responsiveness to the people we support., • Work with supervisors and co-workers to meet program needs., • Develop an appropriate rapport and work effectively with the circle of support of the people we support., • Keep written and verbal information shared with team members regarding a participant confidential in accordance with HIPPA regulations., • Work with other service providers within the community in a professional manner., • Participate in regular staff meetings and required trainings., • Carry out responsibilities as assigned by the program manager (i.e., doctor’s appointments, religious observances, banking, budgeting, session notes, goal plans, etc.)., • Utilize pro-active approach to avert crisis situations., • Utilize on-call supervisor to receive instruction and report emergency situations., • Provide opportunity and advocacy in the areas of continuing education, technology access, communication systems and emotional well-being., • Research community resources and provide linkage to increase inclusion within the community of the people we support., • Foster independence and autonomy., • Other duties as assigned. Requirements: QUALIFICATIONS To perform this job successfully, an incumbent must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ability to read, write and speak English., • Computer literacy at a level that will accommodate training in and utilization of Electronic Medical Record software., • Ability to implement a prompting hierarchy and write observant and detailed notes for each session performed by employee., • Flexible schedule to meet participants needs., • Willing to travel to the homes of the people we support or meet them in the community., • Successful completion of required in-service training., • Must participate and meet established requirements in a date base check through the Division of Criminal Justice Services as defined by the State of New York, Office of People with Developmental Disabilities, and Chapter 575 of the Laws of 2004., • Must participate in successful database checks through the State Central Registry of Child Abuse and Maltreatment, HHS Office of Inspector General, Excluded Parties List System, New York Office of Medicaid Inspector General and Specially Designated Nationals. EDUCATION and/or EXPERIENCE • High school diploma required., • Some college and experience working with people with disabilities preferred. COMPENSATION: $20.25/hour (after probation) + Industry-Leading Benefits for all full-time employees. At ADAPT, we value diversity, equity, inclusion, accessibility, and belonging. We strive to ensure that our employees are comfortable bringing their whole, authentic self to work and that the people we support can also be their authentic selves. We value diverse backgrounds, opinions, ideas, and ways of thinking. We aim to build an inclusive and diverse workforce that is empowered and supported with leaders who create diverse and inclusive teams. We continuously seek opportunities for the organization to foster a more positive, respected, united, and collaborative culture. ADAPT Community Network is proud to be an equal opportunity employer and is committed to creating an inclusive environment for all employees. Qualified candidates of diverse ethnic and racial backgrounds and status are encouraged to apply for vacant positions at all levels.

Job Description BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and is guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 62 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health, and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field. RESPONSIBILITIES • Act as a community representative of BronxWorks and the Cross Bronx Community Services Program, serving Murphy Houses and BaychesterHouses, • Conduct Outreach activities and disseminate information in Murphy and Baychester Housing Developments. Outreach includes but is not limited to door knocking, tabling and/or flyering in and around the development, attending tenant association meetings, community meetings, and other relevant activities as it relates to outreach and community engagement., • Help to engagement and recruit residents of the targeted developments to increase participation and community awareness., • Assist with direct client services including enrollment into the program and providing case management services, with a caseload focus and monitoring of participant engagement., • Provide assistance with case management needs, including wraparound services, income supports, job readiness assistance (i.e. resume building, mock interviews, workshops, etc.), • Provide referrals for all workforce development and essential service needs to include but not limited to opportunities for employment, vocational training and education (i.e. adult literacy), • Coordinate program initiatives, services and activities with program team and director, • Collaborate with staff, volunteers, and community partners to enhance program offerings., • Facilitate daily activities and provide hands-on support during events., • Assist in the preparation of all activities (i.e. bulletin board, monthly calendar of events, holiday events, etc.), • Ensure all activities are conducted in a safe, respectful, and inclusive manner., • Must be reliable, able to multi-task and flex schedule based upon program needs., • Adhere to the agency and funder policies, principles, and procedures, • Ensure program meets contractual goals and reporting requirements., • High School diploma and a minimum of two years of applicable and/or equivalent experience, • Bi-lingual fluency in Spanish preferred., • Excellent organizational skills, time management and keen attention to detail, • Ability to handle multiple tasks/situations simultaneously, • Strong attention to detail and problem-solving skills, • Must be culturally sensitive and respectful of diverse backgrounds, self-motivated and able to handle sensitive client information confidentially., • Demonstrated ability to work with underserved and specialized populations, • Proficiency in MS Office (MS Excel and MS PowerPoint, etc.), • Advanced-level professional competency in written and spoken English language is required., • Ability to use a computer for prolonged periods., • Ability to occasionally lift and/or move up to 10 pounds., • Ability to stand, walk, or sit for long periods of time., • Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork., • Ability to bend and retrieve objects and/or documents., • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation.

Job Description Lead with Good Purpose Goodwill Greater New York and Northern New Jersey (GWNYNJ) believes that the power of work and sustainable fashion is how we unlock the good in our communities. For over 100 years, we have helped people get jobs, stay employed, and progress in careers across New York and Northern New Jersey. If you’re a nonprofit leader passionate about challenging the status quo, love bringing the right people together to operationalize strategy for the good of others, and believe in the power and potential of people, we want to hear from you! We’re on the hunt for our next Assistant Director (AD), Job Seeker Services and Candidate Experience. This individual is responsible for supervision and oversight of the Career Navigator team. As a member of the site leadership team, the AD will ensure job seekers are supported in the search and ultimately find employment. This player-coach position has the opportunity to support thousands of community members and make a difference in the Bronx! The Awesome Things You’ll Do • Supervise the Career Navigator team to ensure job seekers are assessed and efficiently matched to available job orders, • Provide operational oversight to ensure all assessment and matching processes connect job seekers to employer needs, • Coordinate with the team to develop strong assessment processes to identify skills and training needs in a high-volume, fast paced environment, • Work closely with the Community Partnership Manager to develop marketing materials and source candidates for high volume service model, • Develop and monitor strategic goals and KPI’s related job seeker assessment, • Utilize data to drive quality improvements to client experiences and to impact referral to placement ratios, • Track, monitor and evaluate all relevant data in funder and internal systems Our Must Haves • B.A. or B.S. degree required along with at least one to two years’ experience providing career navigation, case management, vocational counseling, or employment services., • Experience leading teams including hiring, developing and managing performance., • Prior experience preferred in working with individuals receiving public assistance, Veterans, people with disabilities and older populations., • An understanding of the special needs of an economically and socially disadvantaged population., • Superior oral and written communication skills., • Proven ability to work with diverse populations., • Exceptional interpersonal skills, including active and reflective listening, and motivational. interviewing, authentic communication, and conflict resolution., • Highly effective problem-solving and follow-up skills., • Ability to focus on deadlines and details., • Excellent networking skills., • Record-keeping, case noting, HIPAA compliance, and maintaining confidentiality What We Offer • Proposed hiring range of $70,000 to $75,000, • Generous Time off policy to use when you need it, • Health, wellness and financial resources to help you achieve our personal goals, • Robust health benefits including medical, dental, vision, parental leaves and company sponsored life insurance, • Retirement matching programs and contributions, • Transit and commuter benefits You bring the Good in Goodwill We believe in creating space for everyone to do their best work and have individual and collective impact. We believe in challenging the status quo and setting ambitious goals in the name of doing more good. We believe that being your best self and helping others do the same is how we bring our mission alive. Even if you don’t think you meet all the qualifications listed for the job, we would love to hear from you! If you need assistance with your application, please reach out to

Job Description Goodwill Industries of Greater New York and Northern New Jersey, Inc. Job Description Form Position Title: Pre-ETS Skills Trainer Department: New Jersey Program & Services Reports To (Title): Coordinator of Transition 2716 Position Type: Entry-Level (3 yrs experience or less) Supervising Staff: Yes General Purpose: In a few brief sentences summarize the primary duties and responsibilities. Provide real life work skills to students enrolled in Pre-Employment Transition Services that will help them connect school experiences to real life work activities; provide workplace tours to learn about work skills and employer expectations; complete a task analysis at the internship site; provide coaching at work-based learning experience sites/internships to qualified Pre-ETS participants; job shadow onsite; provide feedback and assessment of student performance; develop innovative techniques to teach work skills, train students, and improve work performance; to assist students with gaining the career readiness and work skills necessary to determine future vocational goals. Essential Functions: Describe the duties that define the core responsibilities of the job. · Assist the Career Education Instructor and the Internship Developer with the placement of students into appropriate internship opportunities. · Provide intensive on-the-job training at internship sites, utilizing a person-centered approach, to students participating in Pre-Employment Transition Services. Coordinate with NJTIP@Rutgers to train students on public transportation to get to/from work-based learning sites. Provide ongoing coaching to help increase work skills, develop appropriate vocational goals and problem solve issues that may arise at the internship site. Complete and keep track of task analysis for the purpose of training students. Complete all required documentation, progress notes and monthly Pre-ETS student reports in a timely manner. All progress notes need to be completed weekly. Perform case management services as needed, to include linking the student with other service providers or community resources such as: recreation, education, transportation or leisure, in order to further enhance the student’s integration into the community. Train other staff at internship site; including co-workers and supervisors on how to best work with the interns. · Educate students about how working may impact other benefits that they may currently be receiving. Connect students to Benefit Counseling Services as needed. Contact DVRS & other referral agencies and provide updates on students as needed. Complete and submit weekly and monthly reports. Enter student information into Foothold Awards system. Communicate with referral sources DVR, CBVI and private funders as per the funder communication follow-up procedure. Attend all rehab and staff meetings as required. Able to facilitate a minimum of 1 evening group and 1 weekend group for up to 1 hour bi-weekly. Become familiar with CARF regulations. Complete Working papers and ADP application Assure that services provided and documentation maintained is CARF compliant. If the Skills Trainer is fluent in another language, may be asked to translate on behalf of rehab - consumers as needed. (Other duties and assignments as may be assigned at the sole discretion of the employer) Qualifications: Describe the minimum educational and experience requirements/preferences. BA/BS preferred. AA Degree in human services field from an accredited college. ( Or a minimum of 2 years working with PWD and HS Diploma) Must have a valid NJ driver’s license and pass license check. Must be willing and able to use private transportation to travel to internship sites throughout Northern NJ on a weekly basis. Skills Required: Describe the minimum skills required or preferred Intermediate Word, Excel and Outlook preferred Excellent verbal and written communication skills required · Must be able to prioritize and multi-task · Navigate and negotiate through difficult situations Ability to communicate with all levels of employees Navigate and negotiate through difficult situations Ability to communicate with all levels of employees Scope of Responsibility & Positions Supervised: Where applicable describes level of authority, decision making discretion, consequences of actions, supervisory and fiscal responsibility. • Provide metrics where possible., • Level of supervision received., • This position does not supervise others but must work effectively as a partner with the job developers and other rehab staff. Special Working Conditions: Describe unusual working conditions or environmental factors., • Skills Trainer works in the community in addition to at the main office., • Conditions at employer locations may vary. Coaching may need to occur overnight, in factories or warehouses with extreme heat or cold conditions; may need to climb ladders to reach employee job site. Worksites may be loud, dusty or cluttered.

Job DescriptionPosition: Teen Program Specialist Location: 321 E111th Street New York, NY 10029 Salary Range: $25.00 per hour Employment Type: Part-Time, Non-Exempt About Us Founded in 1876, The Boys’ Club of New York (BCNY) is a youth development organization with the mission to empower boys and young men, ages 7 to 21, by providing effective programs and a supportive community. BCNY provides evidence-based programs to address the evolving social, emotional, health, creative, educational, and vocational needs of our members in meaningful, lasting ways. BCNY develops programs to cultivate positive qualities in members and strives to continually deepen and broaden our impact. Job Summary We are a COVID-19 proactive organization who makes every effort to create and maintain an environment that is safe for our members and staff. The Boys’ Club of New York (BCNY) Teen Center focuses on enhancing the social and emotional development of Teens ages 13 – 21 while also providing resources for academic and career development. The Teen Specialist will assist the Teen Director in the creation, management, and facilitation of all Teen Center programs. The Specialist plays a key role as a mentor and college and career resource for teen members. The Specialist will co-lead the management of Teen Center training programs including BCNY internships, external internship placements, and career workshops for members. Job Requirements Frontline employees are not required to be fully vaccinated against COVID-19, however, BCNY strongly encourages all employees to be vaccinated against COVID-19 and obtain a booster shot. Responsibilities • Supervise and coordinate the daily activities of a group of 10-21 boys (ages 7-9 or 10-12), • Work closely with other BCNY staff to create and execute outreach and recruitment plans for the Teen member population, • Actively participate in all programs for Teens, including weekend camping sessions and off-site programs designed for the member, • Provide follow-up feedback on Teen programming for future program development, • Conduct outreach to local schools, youth development programs, area colleges and universities, and potential work placements for members, • Oversee placement of Teen members into BCNY training programs, • With Teen Director, structure a career guidance model for Teen members, including work site visits, career panels, and career workshops, • Serve as an advocate and referral source for Teen members as they explore education, employment, and career options; structure an environment in the Teen program that provides needed academic and emotional support, • Collaborate with Teen Director and Clubhouse staff to create and update new Teen Center activities, training program modules, and programs, • Use behavior management strategies to defuse inappropriate behavior, • Attend required department meetings and professional development trainings, • Other duties as assigned Qualifications • Previous experience in youth development, education, or afterschool, • Bachelor’s degree in in related field desirable, • Minimum 3 years related work experience, preferably in a non-profit/public education organization, • Experience working with economically and educationally disadvantaged youth with a sound understanding of the social and cultural issues facing urban families, • Ability to create program goals and objectives, mentoring initiatives, and appropriate activities for members, • Strong verbal and written communication skills, • Understanding of strengths based approaches to youth development, • Demonstrated leadership skills, • First Aid and CPR certification desirable What We Offer • PTO: Sick time only The Boys’ Club of New York is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. If you have a disability or other protected need requiring an accommodation, please contact Human Resources.

Job DescriptionAssistant Director PURPOSE: Cedar House (Bronx) provides therapeutic and support services to adolescents ages 16–21 who are referred through ACS (Administration for Children’s Services) and the Juvenile Justice system. Our residents have experienced significant trauma that often results in behavioral, emotional, and developmental challenges. The program offers a robust Independent Living Skills curriculum, including vocational training and educational support, to prepare youth for successful, independent adulthood. POSITION OVERVIEW: The Assistant Program Director supports the Program Director and Clinical Director in providing leadership, ensuring quality service delivery, and maintaining compliance with agency policies and external regulatory standards. The Assistant Program Director is responsible for day-to-day operations, supervision of key staff, and oversight of programmatic systems that promote client safety, well-being, and progress toward independence. KEY ESSENTIAL FUNCTIONS (List the functions that are essential to achieve the goals): Program Operations & Oversight • Oversee daily program operations to ensure a safe, structured, and therapeutic environment for youth., • Lead weekly team meetings and provide supervision to the Senior Team Leader, Team Leaders, Programming Manager, and Cook., • Ensure the physical environment and basic needs (food, hygiene, healthcare, etc.) of youth are met., • Monitor and manage census, admissions, group assignments, and discharges., • Participate in and oversee intake and case closing processes., • Support adherence to program budget and financial guidelines.Staff Development & Supervision, • Oversee training, onboarding, and ongoing development of direct care staff., • Provide coaching and performance feedback to promote professional growth and accountability., • Ensure adequate staffing levels and proper shift coverage.Clinical & Programmatic Support, • Participate in the development and implementation of clinical and recreational programming., • Collaborate with clinical team and provide input on service planning., • Maintain engagement with community stakeholders, including emergency responders and neighboring organizations.Compliance & Administration, • Ensure compliance with ACS, OCFS, COFCCA, and agency standards., • Monitor documentation practices, including incident reporting and service note accuracy., • Serve as a point of escalation for after-hours program concerns (on-call responsibilities). TEAM PROCESS: • Participate in intakes, assessments, and discharge planning., • Attend and contribute to staff meetings, trainings, and off-site professional development as needed., • Communicate clearly and effectively with team members, leadership, and external partners. DOCUMENTATION: • Review and follow up on incident reports in collaboration with the leadership team, • Ensure accurate and timely entry of documentation into electronic records., • Maintain compliance with agency and regulatory documentation standards., • Commitment to trauma-informed, youth-centered care., • Strong interpersonal and team collaboration skills., • Cultural competency and ability to work effectively with diverse populations., • Effective engagement strategies with youth., • Excellent written and verbal communication., • Detail-oriented, organized, and able to manage multiple priorities., • Ability to work both independently and collaboratively., • Minimum 5 years of experience in children’s mental health or child welfare; residential adolescent experience strongly preferred., • At least 2 years of supervisory experience., • Strong communication skills and ability to lead diverse teams., • Proficient in Microsoft Office Suite; experience with CONNECTIONS and electronic medical record systems preferred., • SALARY: $88,000 -, • BENEFITS:, • Medical, • Dental, • Vision, • 403B Retirement Plan, • Access to CEU's with no cost to you! EBA offers a team of professionals with backgrounds in social services, juvenile justice, evidence-based programs, information technology and human resources. EBA’s interdisciplinary team brings a combined total of more than 150 years of experience in clinical services and program management related to community-based and evidence-based programs. 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Job DescriptionPosition: Graphic Arts Instructor Location: 565 Morris Ave, Bronx, NY 10451 Salary Range: $30.00 Summer Schedule: 35 hours per week, July 10th – August 18th Employment Type: Part-Time, Non-Exempt About Us Founded in 1876, The Boys’ Club of New York (BCNY) is a youth development organization with the mission to empower boys and young men, ages 7 to 21, by providing effective programs and a supportive community. BCNY provides evidence-based programs to address the evolving social, emotional, health, creative, educational, and vocational needs of our members in meaningful, lasting ways. BCNY develops programs to cultivate positive qualities in members and strives to continually deepen and broaden our impact. Job Summary We are a COVID-19 proactive organization that follows applicable health and safety regulations to help protect our members and staff. We have an opportunity for an engaging Teaching Artist to teach graphic design to boy’s ages 6-12 years old. The Teaching Artist will lead classes of four to twenty boys. We are seeking a reliable, highly motivated candidate. Job Requirements Frontline employees are not required to be fully vaccinated against COVID-19, however, BCNY strongly encourages all employees to be vaccinated against COVID-19 and obtain a booster shot. Responsibilities • Plan and conduct activities for a balanced program of instruction, demonstration, and practice that provides students with opportunities to observe, investigate, and practice skills., • Teach lessons using various graphic design techniques., • Assist with daily set-up, daily clean up, and transportation., • Model and enforce adherence to sound health and safety practices for each member., • Engage with members and use appropriate strategies to preemptively defuse inappropriate behavior and encourage positive interactions., • Prepare and administer written, oral, and performance assessments, and determine progress., • Review instructional content, methods, and student performance in order to assess strengths and weaknesses, and develop recommendations for curriculum revision, development, or elimination., • Responsible for completing and the timely submission of all program reports relative to this position, including but not limited to supply requests, lesson plans and timesheets., • Ensure proper care of all area materials, organize room and report any misused or damaged materials to the department director in order to prevent injuries or damage. Qualifications Previous experience in youth development, education, or afterschool. Associate’s degree (A. A.) or equivalent from a two-year college or technical school; or two years related experience and/or training; or equivalent combination of education and experience; Junior level or higher preferred; Experience with multiple computer programs and software (e.g., Photoshop, Acrobat, InDesign, Premiere Pro, After Effects); DOH and DOE fingerprinted desirable; First Aid and CPR Certification desirable; Advanced knowledge of Computer graphics, Web design, Animation, Online search skills; Ability to adapt to a changing environment and to address the varying needs of the boys in our program; Experience working with economically and educationally disadvantaged youth with a sound understanding of the social and cultural issues facing urban families is preferred. What We Offer • PTO: Sick time only Resume and Cover letter required. The Boys’ Club of New York is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. If you have a disability or other protected need requiring an accommodation, please contact Human Resources.

Job Description Catholic Charities of the Archdiocese of Newark is currently seeking Full time Client Supervisors for its Workforce Development DVRS Program, located in Newark, NJ. Job Duties: • Supervise clients in the vocational rehabilitation and training program including monitoring of work assignments, • Conduct time studies as needed, • Training and inspection of products/services ensuring specifications are met, • Supervision may include off site contractual locations and other outside agencies, • High School Diploma or GED issued by a state DOE approved testing center, • 2-3 years of related experience Internal Applicants: Please be advised that current employees applying to open positions within the Agency are required to fill out an Agency Internal Job Application Form which is available for download to all employees on HR's public folders in Outlook. Please forward the completed form to HR via email to the agency email address indicated at the end of the application form. Mission Statement: In response to the Gospel of Jesus Christ, Catholic Charities, as a ministry of the Archdiocese of Newark, serves the poor and marginalized and advocates for their needs in order to promote the inherent dignity and worth of all people without regard to race, religion, or culture. Benefits: CCAN offers a competitive compensation and comprehensive benefits package for employees, with an 80/20% cost split between employers (80) and employees (20). CCAN is an equal opportunity employer. M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, national origin/ancestry, citizenship status, disability, age, marital or family status, and military or veteran status. Potential eligibility for federal student loan forgiveness. Powered by JazzHR 6u2QRt3rf9

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA’s Workforce Development and Refugee Services programs annually provide thousands of community members with culturally competent case management, employment, education, vocational training, benefits access, health, financial literacy and English language services, in house and by referral. CAMBA specializes in assisting those with special barriers to employment including low skilled workers, long-term unemployed, immigrants and refugees, limited English speakers, formerly homeless, seniors, formerly incarcerated, trauma survivors and victims of human trafficking. These programs are performance-based, and success is measured by meeting enrollment, employment placement, training, retention and case management goals. Position: Administrative Assistant /Front Desk Reports To: Program Director Location: 10 Snyder Ave, 4th Floor, Brooklyn, NY 11226 What The Administrative Assistant /Front Desk Does: • Provide administrative and clerical support to ensure the smooth operations of all departments., • Organize and maintain daily attendance in the form of sheets, data logs or remote session reports., • Assist non-clerical staff with clerical work (i.e., data collection and data verification)., • Greet visitors/clients, determine nature of business, and announce visitors to appropriate personnel., • Provide callers with answers to questions about the organization (i.e. eligibility, address, contact #, directions, etc.)., • Compose, type, print and send general correspondence, training curriculums, memos, reports and marketing materials (via e-mails, faxing, interoffice mail, etc.)., • Organize and maintain filing system(s)., • Coordinate and schedule meetings, conference calls, prepare agendas, reserve and prepare meeting rooms/facilities., • Monitor, troubleshoot, and ensure proper functioning of all office equipment, including ax and copy machines; coordinate maintenance repairs as needed., • Prepare, submit and track all MIS requests for assistance., • Prepare purchasing requests and support with procurement-related tasks (i.e. reconcile purchase orders and invoices)., • Manager the full office supply process: order, receive, track, store and distribute office supplies., • Conduct mail pickups and/or deliveries., • Have direct client service/program responsibilities in addition to the above, • At least one (1) year of relevant experience., • Ability to communicate effectively verbally and in writing to internal and external audiences and various levels of management., • Ability to operate a multi-line phone system and greet a high-volume of incoming visitors., • Ability to multi-task and work effectively in a fast paced, high volume, and deadline driven environment., • Organized and detail oriented with strong documentation skills and a commitment to upholding confidentiality., • Demonstrated ability and dedication to work with refugees, asylees, immigrants, young adults, and, • low- income populations., • Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) required., • Background as a front-desk receptionist or administrative assistant at a non-profit organization Preferred. Status: Full-time- In Person (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR brENUU7q0d

Job Description Lead with Good Purpose Goodwill Greater New York and Northern New Jersey (GWNYNJ) believes that the power of work and sustainable fashion is how we unlock the good in our communities. For over 100 years, we have helped people get jobs, stay employed, and progress in careers across New York and Northern New Jersey. If you’re passionate about working with employers looking for talent, challenging the status quo, love removing barriers to employment for others, believe in the power and potential of people, we want to hear from you! We’re on the hunt for our next Senior Account Manager to lead the Account Manager team. This player - coach will be responsible for establishing and growing relationships with employers, securing job orders to fulfill the employment needs of the Bronx community. This leader will bring their sales and relationship management expertise to the team and support the other Account Mangers in reaching their goals. The Awesome Things You’ll Do • Lead the Account Management team focused on developing employer relationships and bringing in employment opportunities., • Coach, manage, develop team to work together, share best practices and perform, • Work with the center leadership team to develop strategies to engage new employers to identify and fill vacant positions, • Develop a repository of job orders, engaging new and existing businesses throughout the borough, • Develop feedback mechanisms for the team to understand employer hiring needs including surveys, check ins and engaging in employer networks to ensure the needs of employers and industry are met, • Build connections between the Account Manager and Career Navigator team to ensure clients are effectively assessed and employer matching is effective, • Lead initiatives and measurement to ensure all job seekers receive excellent customer service, • Track and analyze all intake, assessment, referral and relevant data in funder and internal systems, • Develop labor market research and employer member organizations to drive and cultivate new business, • Work closely with interdisciplinary team to drive marketing materials that reflect employer needs and recruit viable job seekers, • Attend offsite events and training as needed Our Must Haves • B.A. or B.S. degree required along with at least three to five years' experience providing career navigation, case management, vocational counseling, or employment services., • Prior experience and demonstrated success in leading employer engagement and fulfilling job orders exceeding 1,000 placements., • Experience leading teams including hiring, training and managing performance, • Demonstrated ability to engage in employers in sectors with high-demand and growth, • Ability to utilize labor market information and employer network to drive and expand on portfolio of employers, weekly, • An understanding of the special needs of an economically and socially disadvantaged population., • Superior oral and written communication skills, • Proven ability to work with diverse populations, • Exceptional interpersonal skills, including active and reflective listening, motivational interviewing, authentic communication, and conflict resolution, • Highly effective problem-solving and follow up skills, • Ability to focus deadlines and details, • Excellent networking skills, • Record-keeping, case noting, HIPAA compliance, and maintaining confidentiality What We Offer • Proposed hiring range of $58,000 to $63,000, • Generous Time off policy to use when you need it, • Health, wellness and financial resources to help you achieve our personal goals, • Robust health benefits including medical, dental, vision, parental leaves and company sponsored life insurance, • Retirement matching programs and contributions, • Transit and commuter benefits You bring the Good in Goodwill We believe in creating space for everyone to do their best work and have individual and collective impact. We believe in challenging the status quo and setting ambitious goals in the name of doing more good. We believe that being your best self and helping others do the same is how we bring our mission alive. Even if you don’t think you meet all the qualifications listed for the job, we would love to hear from you! If you need assistance with your application, please reach out to

Job DescriptionCompany Description We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites. Job Description • Optimizes employment opportunities and vocational rehabilitation services available for customers, including opportunities available through development of transitional employment, • Uses Active Staffing and other contacts to conduct employer outreach to identify employers that are able to provide transitional employment with a goal of permanent hire, • Develops transitional employment agreements and submits them to supervisor for approval, • Coordinates screening and referral of customer candidates for transitional employment, • Builds relationships with transitional employment employers to ensure satisfaction with transitional services candidates, • Prepares customers for transitional employment interviews; understands company culture and needs and ensures the customer is able to fulfill those needs, • Conducts employer outreach to identify potential employment for vocational rehabilitation fast track customers, includes marketing of on-the-job training and other means to support employment., • Understands and incorporates accommodations into employer communications to maximize customer employment opportunities, • Builds relationships with employers to ensure satisfaction with services and repeat business, • Matches customers to jobs available in WeCARE and other systems; refers customers to jobs, • Prepares customers for interviews; understands company culture and needs and ensures the customer is able to fulfill those needs, • Conducts work readiness sessions in small groups or one-on-one with customers. Reviews labor market information, assists with resume preparation, job applications, and interviewing skills development, • Coordinates with job developers from other organizations, including Workforce1, to ensure customers have access to a broad array of employment opportunities, • Conducts customized employer outreach to accommodate specific customer needs, • Receives and uses daily, real-time feedback on the effectiveness of their work and uses it to improve performance as warranted, • Maintains follow-up contact with employers to determine satisfaction with services and plan for quality improvementQualifications, • Bachelor’s Degree or higher in social services or a related field such a psychology, vocational rehabilitation, or occupational rehabilitation and four years direct customer service experience providing services in a clinical or social service environment, or an equivalent combination of education and experience, • Experience in programs that place customers in employment, • Experience in a fast-paced, team environment that is performance driven, • Exceptional customer and employer service and engagement skills; prefer training or experience in motivational interviewing techniques, • Excellent organizational skills and strong attention to detail, • Experience with publicly-funded programs; Temporary Assistance for Needy Families experience preferable, • Experience in assessing the need for and making reasonable accommodations for customers, • Knowledge of laws and regulatory requirements related to program responsibilities, • Ability to use various electronic systems to carry out duties and responsibilities Additional Information Pay range: $24.52 to $26.44 Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions. When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others. At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.