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Job Description Hospitality Service Associate - The Rink at Rockefeller Center 2025-26 Season (October - Early Spring) Overview The Rink at Rockefeller Center is seeking warm, outgoing, and team-oriented individuals to join our seasonal team as Hospitality Service Associates. As one of the most famous skating rinks in the world, The Rink welcomes visitors from across the globe, and our associates are the face of this iconic experience. Hospitality Service Associates play a critical role in creating unforgettable moments for our guests. This includes providing a warm welcome, anticipating guest needs, and delivering exceptional service throughout every interaction. Team members help create memorable guest experiences by showing attention to detail, clear communication, and a positive, solutions-focused attitude. In this role, you'll rotate through a variety of guest-facing positions, such as cashier, skate host, photographer, ticket scanning, access control, skate rental, locker room monitoring, guest flow management, and answering questions about The Rink and Rockefeller Center. This is a seasonal position with both part-time (minimum 3 days per week) and full-time opportunities available. Employees must be available to work at least one weekend day each week as well as most major holidays, as these days are the rink's busiest times. Schedules may include mornings, evenings, weekends, and holidays. A winter jacket is provided as part of the daily uniform, as shifts often require working outdoors in cold weather. Responsibilities • Enforce health, safety, and operational guidelines consistently., • Deliver warm, welcoming, and attentive service at every guest interaction., • Assist with skate rental, ticketing, crowd control and locker room operations., • Anticipate guest needs and provide clear, friendly communication., • Support crowd flow and safety around The Rink during busy sessions and events., • Respond to guest concerns with empathy and escalate issues to supervisors when needed., • Maintain cleanliness and organization in guest areas, including during weather events., • Contribute to a positive, team-oriented work environment., • General maintenance during snow events. Requirements • Friendly, outgoing personality with a genuine passion for hospitality., • Strong communication and interpersonal skills., • Flexible availability, including weekends, and holidays., • Ability to work in high-volume situations and direct large groups of people, • Comfortable working outdoors in cold weather for extended periods (winter jacket provided)., • Ability to stand, walk, bend, and lift up to 15 lbs. during a shift., • Able to stay positive and solutions-focused in a fast-paced environment., • Previous hospitality or guest service experience is a plus., • Fluency in English required; additional languages are helpful., • Cash handling, skating and photography experience is beneficial Pay Range$18—$24 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description #parttime Job Title: Hospitality Associate Reports To: The Hospitality Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Top of the Rock at Rockefeller Center is an iconic New York City attraction, offering breathtaking views of the city skyline from the Observation Deck. We are seeking dedicated and customer-oriented individuals to join our team! As a valuable member of the team, you are the face of the famous popular observation deck and will be responsible for creating uniquely unforgettable experiences for our guests. Our team members are empowered to create singular moments by displaying a strong attention to detail and anticipating our guests' needs. Applicants should demonstrate an ability to quickly learn and communicate information pertaining to Top of the Rock as well as other aspects of Rockefeller Center. In this role, you will have specific job duties such as Host, Ambassador, Retail, Sales, VIP Lounge Server. You will be the primary point of contact to greet and guide guests through the attraction while providing an exceptional guest service experience. Working hours will include daytime, evening, weekend, and holiday hours. Availability on weekends and holidays is required. Fluent English is required and the ability to speak multiple languages is a plus. Applicants must be able to walk, stand, bend, twist, and lift throughout an entire shift. Due to the nature of this role and its responsibilities, the team member must report to the on-site work location during scheduled work hours. Public health and safety are a top priority of every team member. All employees must be committed to creating a safe and enjoyable environment for all our guests and staff. Typical Work Schedule: 7:00AM-3:00PM/4:00PM and 3:00PM-12:00AM Requirements: • Routinely demonstrate behaviors that indicate the highest level of manner and service, • Consistently smile and interact with guests, • Demonstrate a "can do" philosophy towards problem-solving, • Be able to understand and communicate in English, both verbally and in writing, • Work cooperatively with other team members, • Maintain a positive attitude in the work environment, • Must be willing to work as necessary in changing climate conditions, • Must be able to work at all points of the attraction, including the upper decks, • Must have open availability including early mornings, late nights, weekends and holidays Qualifications: • High School Diploma (or equivalent)., • 1–2+ years of work experience preferred., • Strong organizational, time management, analytical, and problem-solving skills., • Excellent written and verbal English communication.Proficiency with (or ability to learn) required computer systems., • Professional appearance, attitude, and adherence to policies/procedures. Approximately 50% of the time this position requires the below physical demands. • Ability to lift/move up to 60 lbs. using carts or manually., • Frequent walking, standing, bending, kneeling, and sitting for extended periods., • Manual dexterity for office equipment (phones, copiers, binding machines, etc.)., • Ability to operate a computer and use a monitor/keyboard. Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Pay Range$18—$18 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and is guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 62 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health, and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field. RESPONSIBILITIES • Act as a community representative of BronxWorks and the Cross Bronx Community Services Program, serving Murphy Houses and BaychesterHouses, • Conduct Outreach activities and disseminate information in Murphy and Baychester Housing Developments. Outreach includes but is not limited to door knocking, tabling and/or flyering in and around the development, attending tenant association meetings, community meetings, and other relevant activities as it relates to outreach and community engagement., • Help to engagement and recruit residents of the targeted developments to increase participation and community awareness., • Assist with direct client services including enrollment into the program and providing case management services, with a caseload focus and monitoring of participant engagement., • Provide assistance with case management needs, including wraparound services, income supports, job readiness assistance (i.e. resume building, mock interviews, workshops, etc.), • Provide referrals for all workforce development and essential service needs to include but not limited to opportunities for employment, vocational training and education (i.e. adult literacy), • Coordinate program initiatives, services and activities with program team and director, • Collaborate with staff, volunteers, and community partners to enhance program offerings., • Facilitate daily activities and provide hands-on support during events., • Assist in the preparation of all activities (i.e. bulletin board, monthly calendar of events, holiday events, etc.), • Ensure all activities are conducted in a safe, respectful, and inclusive manner., • Must be reliable, able to multi-task and flex schedule based upon program needs., • Adhere to the agency and funder policies, principles, and procedures, • Ensure program meets contractual goals and reporting requirements., • High School diploma and a minimum of two years of applicable and/or equivalent experience, • Bi-lingual fluency in Spanish preferred., • Excellent organizational skills, time management and keen attention to detail, • Ability to handle multiple tasks/situations simultaneously, • Strong attention to detail and problem-solving skills, • Must be culturally sensitive and respectful of diverse backgrounds, self-motivated and able to handle sensitive client information confidentially., • Demonstrated ability to work with underserved and specialized populations, • Proficiency in MS Office (MS Excel and MS PowerPoint, etc.), • Advanced-level professional competency in written and spoken English language is required., • Ability to use a computer for prolonged periods., • Ability to occasionally lift and/or move up to 10 pounds., • Ability to stand, walk, or sit for long periods of time., • Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork., • Ability to bend and retrieve objects and/or documents., • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation.

Job DescriptionAurify Brands: Create. Grow. Aurify Company Overview Aurify Brands is a hospitality development group that owns Melt Shop, The Little Beet, The Little Beet Table, Fields Good Chicken, and franchises Five Guys Burgers and Fries in Manhattan and Brooklyn. We operate like an incubator - allowing each brand to grow and thrive, with all of the support of our platform expertise and resources. We believe that no organization of lasting value can be built without a strong, aspirational culture — and we’ve tried to do just that, thanks to the help of everyone at Aurify. Our core values are to: Be Kind: Have compassion, be nice and do the right thing. Be Honest: Authenticity earns respect. Be Humble: Lead by example and celebrate the success of others. Be Resolute: Make firm decisions that drive positive results. Be Curious: Never stop learning and push outside of your comfort zone. At Aurify Brands, our goal is to develop and retain a best-in-class team that encourages personal and professional growth, entrepreneurship, and team loyalty. We offer a highly competitive compensation and comprehensive benefits plan. Together, we will continue to experience success as the industry’s best. Job Description/Position Title: People Operations Manager Reports to: Chief People Officer What you’ll need: • Integrity: Having a strong moral and ethical compass will steer you in the right direction in this role., • Discretion: You’ll be a trusted ear and advocate for everyone under the Aurify umbrella., • Professionalism: Take the high road in your approach., • Empathy: Walk a mile in someone else’s kitchen (we made that a thing.), • Collaborative nature: Because “People” is in your title! What you’ll do: -Provide communication, training, and support to all GMs and DMs regarding any people-related tools or policy updates -Maintain all required onboarding documents and policies, and update consistently in the HR System to ensure compliance with -employment laws -Partner with compliance to communicate the relevant information pertaining to HR-related store postings -Review and revise handbook and policies annually, ensuring brands are complying with all State and Local laws as outlined in the handbook and supplements -Maintain current salary/compensation benchmarking data -Oversee benefits administration, including claims resolution, change reporting, approving invoices for payment and communicating benefits information to Aurify platform and brand employees -Handle employee relations counseling and exit interviews, following the hierarchy process already in place (employee to GM to DM first consult with HR or Legal for confirmation of resolution) -Partner with Chief of Staff on risk mitigation and litigation issues -Maintain company organization charts and the employee directory -Assist in evaluation of reports, decisions and results of department in relation to established goals. Recommends new approaches, policies and procedures to continually improve efficiency of the department and services performed. -Maintain human resource information system records and compile reports from the database -Conduct designated weekly, quarterly, and annual compliance audits -Maintain and promote compliance with federal, state and local employment and benefits laws and regulations. What else you’ll need: -Bachelor's degree in Human Resources, Organizational Behavior, Psychology, Business Administration, Industrial or Psychology or any related field -3-5 years of experience in HR and/or a related field (GM experience) -Exceptional business acumen and problem solving -Strong verbal and written communication skills; working knowledge of Spanish is preferred -Experience with HRIS Systems; Knowledge of federal and state labor laws -Decision-making, leadership, and change management skills -Knowledge of time accounting software, human resources software, accounting/payroll software, enterprise resource planning software and resume submission software; Paycom experience is a plus -HRM-CP or SHRM-SCP certification preferred

Job Description #PartTime Job Title: Switchboard Services Associate Reports To: The Switchboard Services Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: This position provides exceptional service by greeting and assisting all visitors and answering inbound calls and overseeing switchboard needs. Continuously offers the highest level of service to all corporate employees and their visitors. Maintains a professional image of the company by providing prompt, courteous and efficient service. As an effort to be a cross-trained team player, the receptionist may be called upon to assist in other SPS service areas such as, but not limited to mail/shipping operations, hospitality, and general office/facilities work based on operational needs to provide a top tier customer experience. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous, and efficient service. Main Functions: • Primary Function: Answers and properly routes global calls, some confidential in nature, using company -wide switchboard or provide appropriate information to the caller. Calls are to be handled expeditiously, in a professional and businesslike manner while being friendly and using a high standard of customer service., • Answers all calls/correspondences and provides an exceptional customer service experience for all incoming/outgoing visitors., • Light facilities/hospitality work: performs hospitality work as needed such as but not limited to assisting customers to open troubleshooting tickets, help order supplies, stock kitchens/service areas with supplies. May be asked to help set up/ take down conference rooms for meetings/events., • Provides 5-star customer service to all employees and visitors (in all forms of communication)., • Answers incoming telephone calls and routes callers to the person who can best assist them., • Ensures all visitors complete, sign, and understand their responsibility for adhering to the corporation's Nondisclosure Agreement (NDA)., • Logs visitors into the registration system., • Activates access for temporary badges for employees who forgot or lost their badge or are experiencing issues with their current badge., • Issues facility access cards to employees., • Prioritizes calls and escalates customer service issues to the proper chain of command., • Takes initiative to ensure the company phone and speed dial lists are current., • Responsible for training a back-up and providing guidance on policies and procedures., • Notifies employees upon receipt of inbound deliveries or have the delivery made to the Mail Room as is appropriate., • Provides light administrative support to staff as directed such as scheduling meeting rooms, ordering catering, and assisting other teams when needed for various tasks (envelope labels, compiling manuals, etc.)., • Follow up on loaned access cards to make sure all are returned and contact Security if the card is not returned by the end of the day., • Builds professional relationships with customers and other teams., • Maintains the reception area in a neat and orderly fashion to include visitor reading materials., • Service and replenish the barista, pantry, conference, kitchen, or meeting areas., • Will perform meeting room and conference room set ups., • Monitors level of office supplies on the floor, and replenishes and orders accordingly., • Assists with copy/print orders and/or monitoring the copy/print equipment for satisfactory functionality., • Maintains professionalism and composure when interacting with all callers/visitors., • Strategically determines what additional support is needed when handling sensitive inquiries in person or on the phone. Provides back of office coverage as needed., • Driven by client satisfaction., • Strong integrity, and solid business ethics., • Excellent English communication skills., • Expert in customer service skills, professional attitude, and appearance., • Good organizational skills., • Ability to maintain confidentiality., • Strong attention to detail., • Strong aptitude in effectively managing time and on-going tasks., • Results oriented., • Works well with people both internal (SPS) and external (assigned client)., • Fast learner., • Good at following instructions and handling change and/or adverse situations in customer service environments., • High School Diploma (or equivalent) required., • 1-3 years prior work experience. Strong preference in previous administrative/reception/concierge/switchboard professional experience., • Ability to work assigned work hours determined by the manager., • Excellent organizational and time management skills., • Analytical abilities and aptitude in problem-solving., • Superb written and verbal English communication skills., • A strong task driven personality driven by customer satisfaction., • Ability to multi-task and prioritize tasks, assignments, and customer needs., • Current knowledge or ability to learn computer-based systems required for functions of position such as: Multi-phone line systems, PC/Mac systems, MS Office experience, Multifunctional devices (i.e. Copiers/Scanners), Fax/mail machines and/or other devices used in SPS service areas., • Required to maintain an overall professional appearance and attitude., • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs., • Ability to walk, bend, kneel, stand, and/or sit for an extended period of time., • Manual dexterity is required for operating office machinery (phone, copy machines, binding equipment, etc.). Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Pay Range$16.50—$17 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job Description Job Title: Hospitality Associate Reports To: The Hospitality Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: This Hospitality Associate position is directly responsible for the presentation, ordering, stocking of food and beverages onsite for all client gatherings, including meetings, events, interviews, seminars, and conferences. This position directly supports the onsite needs associated with onsite setup and tidiness of professional workspaces. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. Duties and Responsibilities: • Provides 5-star customer service to all employees (in all forms of communication)., • Orders, stocks and inventories, maintenance, preparations, and presentations of products., • Sets up meeting spaces for onsite needs such as meetings, conferences, or meals., • Submit work orders for certain requests., • Service and replenish the barista, pantry, conference, kitchen, or meeting areas., • Will perform meeting room and conference room set-ups., • May perform building occupant moves within assigned facilities., • Will perform light maintenance and cleaning duties as assigned., • Maintains the Business Service Center area in a neat and orderly fashion., • Monitors level of office supplies on the floor, and replenishes and orders accordingly., • Proactively seeks out additional work during downtime., • Builds professional relationships with customers and other teams., • Maintains professionalism and composure when interacting with all employees., • Trains back-up and providing guidance on policies and procedures., • Determines what additional support is needed when handling sensitive inquiries., • Provides exceptional customer service to client., • Provides reception or concierge (front of office) and mail or office services (back of office) coverage as needed. Competencies: • Strong verbal and written communication skills., • Excellent hospitality and customer service skills., • PC skills – MS Office Suite experience., • Ability to handle multiple tasks simultaneously., • Good organizational skills., • Requires knowledge and understanding of technological ordering systems and ability to comprehend instructions., • Possesses the ability to work independently and is capable of completing projects., • Adaptable and flexible to needs at a moment's notice. Qualifications and Education Requirements: • High School Diploma (or equivalent) required., • 1-2+ years prior work experience preferred., • Ability to work assigned work hours determined by the manager., • Excellent organizational and time management skills., • Analytical abilities and aptitude in problem-solving., • Superb written and verbal English communication skills., • Current knowledge or ability to learn computer-based systems required for functions of position., • Required to maintain an overall professional appearance and attitude., • Adhere to all policies and procedures required. Physical Demands: • Approximately 50% of the time this position requires the below physical demands., • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs., • Ability to walk, bend, kneel, stand, and/or sit for an extended period of time., • Manual dexterity is required for operating office machinery (phone, copy machines, binding equipment, etc.)., • Ability to lift or move 40 lbs. or greater frequently., • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus., • Must be able to utilize computer monitor and keyboard. Travel: None or Negligible Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Pay Range$21—$21 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.