General Manager
13 days ago
Kearny
Job Description Refrig-IT is looking for a General Manager. Primary Duties & Responsibilities: Operations Management • Lead all fulfillment and warehouse activities including receiving, inventory management, picking/packing, and shipping., • Ensure all SLAs (Service Level Agreements) and KPI’s are met for accuracy, speed, and cost-efficiency., • Serve as the primary operational contact for clients., • Ensure client KPIs are tracked, met, and reported on regularly., • Hire, train, and manage department leads and warehouse staff., • Establish a performance-driven culture with clear accountability., • Develop and manage budgets, labor forecasts, and productivity metrics., • Identify cost-saving opportunities and drive P&L performance., • Oversee WMS (Warehouse Management System) performance and integrations., • Champion process automation when needed and lean warehousing principles., • Ensure accurate data entry and operational reporting. Other Duties: • Perform other tasks and/or duties as they may be assigned. Employee Responsibilities: • Conducts oneself and operates equipment and acts in accordance with all company policies, safety rules, regulations, laws, including wearing proper personal protective equipment., • Conducts oneself in a positive professional manner at all times., • Takes advantage of all opportunities to attend training sessions to upgrade knowledge., • Continually recommend measures to improve production and quality methods, equipment performance and use, safety and workplace environment., • Make suggestions for improving the company. Minimum Qualifications: Education and Experience: • 5+ years of leadership experience in logistics, warehouse, or fulfillment operations, ideally in a 3PL environment., • Proven track record of managing teams of 30+ employees across multiple departments/shifts., • Strong working knowledge of WMS systems, inventory controls, and order management tools., • Demonstrated ability to manage budgets, drive efficiencies, and meet KPIs., • Excellent communication and interpersonal skills, with a client-first mentality., • Strong organizational, analytical, and problem-solving capabilities.