Operations Manager
5 days ago
New York
Job Description BagWorksNY (BWNY) is seeking an experienced and detail-oriented Operations Manager to oversee our supply chain, logistics, and production processes. This role is central to ensuring that our clients receive the high-quality, sustainable branded bags we’re known for - on time and at scale. Who We Are BagWorksNY (BWNY) is a New York–based B2B company specializing in high-quality cotton totes and custom branded bags. We serve leading brands, retailers, and creative partners who value our attention to detail, reliable service, and fast delivery. Our stock and custom products help clients stand out while meeting their sustainability and branding goals. About the Role We’re looking for a hands-on operations leader who thrives on building efficient systems and cultivating strong supplier and logistics partnerships. You’ll be the link between our overseas factories, domestic printers, fulfillment partners, and internal teams, ensuring smooth operations from production to delivery. Requirements A Typical Day May Include • Managing relationships with overseas factories, domestic printers, and logistics providers., • Overseeing production timelines, specifications, and quality control., • Maintaining accurate inventory levels; forecasting and reordering stock., • Handling logistics: imports, customs clearance, warehousing, and shipping., • Keeping Shopify backend accurate (SKUs, pricing, stock visibility)., • Ensuring order accuracy and fulfillment efficiency., • Tracking costs (COGS, freight, fulfillment) and protecting margins., • Building and improving SOPs and workflows across operations., • Collaborating with Sales, Marketing, Creative, and Finance teams., • Delivering weekly reports on lead times, fulfillment accuracy, costs, and inventory performance.Role Progression, • Within 1 month: You’ll be fully onboarded with our supply chain systems, vendors, and Shopify backend., • Within 3 months: You’ll own production timelines, manage inventory forecasting, and deliver regular operations reports., • Within 6 months: You’ll have optimized workflows and SOPs, strengthened supplier partnerships, and streamlined logistics for improved margins and fulfillment speed.About You, • You are passionate about operations, logistics, customs, importing,international freight forwarding and efficiency., • You thrive in fast-paced environments and are highly detail-oriented., • You have stellar communication skills and can manage global supplier relationships., • You bring confidence, empathy, and problem-solving skills to every interaction., • You’re excited to build and improve workflows that keep things running smoothly., • You’re experienced with consumer goods, retail, or fashion supply chains. Why Choose Us At BagWorksNY, you’ll join a small, dynamic team that’s passionate about delivering exceptional branded products while supporting clients’ sustainability goals. You’ll have the opportunity to make a big impact, grow alongside the company, and help shape the future of how leading brands showcase their identity. Compensation and Benefits • Salary: $90,000 – $115,000 annually, based on experience., • Paid holidays, vacation, and sick days, • Full health and dental coverage, • Matching 401K plan