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Location: Remote - United States only. About the role: Ottimate is building the AI-native future of accounts payable. Our platform processes millions of invoices across hundreds of enterprise customers, powered by a suite of ML models and agentic workflows. As Director of AI Engineering, you will own the full AI and ML layer of our product — from invoice understanding and vendor intelligence to our conversational AP Copilot and the next generation of autonomous AP agents. This is a hands-on leadership role. You will spend at least half your time writing code, architecting systems, and driving technical decisions alongside your team. You will also set the AI roadmap, partner cross-functionally with Product, Data, and Platform Engineering, and manage a distributed team of 8–10 engineers across Data and ML. We are looking for a senior technical manager or director — ideally someone who has thrived at a smaller company and is ready for a career step up into broader ownership. If you are energized by shipping real AI products, working with noisy real-world financial data, and building the systems that will define how enterprises automate AP, this role is for you. Responsibilities Technical Leadership • Architect and ship production AI/ML systems — you write code, not just review it, • Own the AI roadmap end-to-end: prioritization, trade-offs, delivery, • Set technical standards for model quality, evals, observability, and reliability, • Drive adoption of agentic coding tools to multiply team velocity, • Claude Code, Cursor, Copilot, or equivalent — measure and improve PR throughput, • Manage a distributed team of 8–10 engineers across Data and ML disciplines, • Hire, develop, and retain engineers at all levels; build a high-trust remote culture, • Partner with Product on roadmap sequencing and scope trade-offs, • Work directly with customer-facing teams to close feedback loops on model quality, • Own model performance metrics and drive continuous improvement pipelines, • Build and maintain evals frameworks — regression suites, human review, A/B testing, • Oversee training data collection, curation, and labeling operations, • Manage the full ML lifecycle: experimentation, deployment, monitoring, iteration, • Define and enforce quality bars for agentic workflows entering production Applied AI & Agentic Systems • Production agentic pipelines using frontier models, • Anthropic SDK · OpenAI SDK · tool use, function calling, multi-agent orchestration, • Reliable agent loop design — planning, memory, tool execution, error recovery, • RAG pipeline design — chunking, embedding models, retrieval tuning, reranking, • Evals frameworks built from scratch — correctness, regression, semantic similarity, • Fine-tuning frontier or open-source models for domain-specific tasks, • LoRA, QLoRA, instruction tuning — not just off-the-shelf API calls, • Training data collection, curation, cleaning, and labeling at scale, • LLM inference and serving optimization, • vLLM, TGI, or equivalent, • Hands-on Python — comfortable writing, reviewing, and shipping production code, • PostgreSQL — schema design, query optimization, indexing strategies, • Distributed systems — async workers, queues, retries, state machines, • Celery or similar async task frameworks is a bonus, • Public-facing API design — REST, versioning, developer experience, • MCP server development — tool-accessible APIs for AI agent integration, • Engineering Manager ready for director-level ownership, • Has led technical teams at a startup or growth-stage company — knows how to move fast, • Hands-on contributor who has also managed small high performance teams., • Finance and/or AP domain — invoice workflows, GL coding, vendor management, • Hospitality — high-volume, multi-location AP operations, • Noisy, unstructured text data — OCR outputs, inconsistent supplier formats, entity resolution at scale ★ Industry experience above is a bonus Exceptional AI engineering skills are the primary bar. We will teach the domain. We care deeply about making Ottimate an incredible place to work and invest a significant amount of time and energy into creating and maintaining a company culture that provides our team with a generous level of support whilst inspiring them to do their best work. The specific benefits/perks we offer are continually evolving, but currently include: • Compensation: 200,000-225,000 + 15% Annual Bonus, • Competitive salary based on skills & experience., • Medical, Dental, Vision and other Company-Subsidized Benefits for you and your family., • Employer sponsored 401(k) with company match., • Paid Time Off (and the encouragement to use it)., • Annual company retreats., • Promote from within philosophy. Beyond the tangible benefits though: • You will be part of a growing team, at a pinnacle moment of scale for the business, and experience the excitement of working in a startup where each action makes a huge difference., • You will have the agency to solve difficult problems creatively, the freedom to explore work that inspires you, and infrastructure to ensure you're constantly challenged and developing., • You will work with sharp, passionate teammates solving some of the most unique challenges and positioning our product as a premier finance automation solution., • Our commitment to empowering a diverse and inclusive workforce, celebrating differences, and creating a safe space for our employees to bring their whole selves to work is second to note., • We are transforming entire industries using innovative technology including Artificial Intelligence, Payment Tech, and Neural Networks., • Our leaders lead with a people-first approach; inspiring excellence, nurturing ideas, and finding creative ways to eliminate obstacles for cultivating growth., • We truly love what we do and who we do it with - and we think you will too! Ottimate is an equal opportunity employer that is committed to diversity and inclusion. We do not discriminate based on race, color, national origin, religion, gender, gender expression, sexual orientation, age, veteran status, disability status, or marital status. If you are excited about the role but do not meet 100% of the qualifications listed above, we encourage you to apply. Nothing in this job posting should be construed as an offer or guarantee of employment.

Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. More than 200,000 developers and 1,300+ organizations build voice offerings that are ‘Powered by Deepgram’, including Twilio, Cloudflare, Sierra, Decagon, Vapi, Daily, Cresta, Granola, and Jack in the Box. Deepgram’s voice-native foundation models are accessed through cloud APIs or as self-hosted and on-premises software, with unmatched accuracy, low latency, and cost efficiency. Backed by a recent Series C led by leading global investors and strategic partners, Deepgram has processed over 50,000 years of audio and transcribed more than 1 trillion words. There is no organization in the world that understands voice better than Deepgram. At Deepgram, we expect an AI-first mindset—AI use and comfort aren’t optional, they’re core to how we operate, innovate, and measure performance. Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and even build your own into your everyday work. We measure how effectively AI is applied to deliver results, and consistent, creative use of the latest AI capabilities is key to success here. Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do. Additionally, we move at the pace of AI. Change is rapid, and you can expect your day-to-day work to evolve just as quickly. This may not be the right role if you’re not excited to experiment, adapt, think on your feet, and learn constantly, or if you’re seeking something highly prescriptive with a traditional 9-to-5. Opportunity Deepgram is seeking a talented, support-focused Solutions Architect (Applied Engineer) to join our Applied Engineering (AppEng) team. In this role, you will directly engage with customers to solve complex technical challenges while simultaneously building scalable solutions that enhance our support infrastructure. You'll own complete customer engagements in a post-sales capacity, and occasionally assist with pre-sales and implementation projects as needed. Your strong engineering background will enable you to resolve sophisticated technical issues, create repeatable solutions, and develop automation that allows the broader AppEng team to focus on high-impact pre-sales activities. This position offers an excellent path to grow into broader implementation and pre-sales roles while making an immediate impact on our customer support experience. As a key member of the Applied Engineering team, you'll influence our customer support strategy, and play a crucial role in ensuring our customers receive exceptional technical assistance throughout their journey with Deepgram. Location This role is based in San Francisco, where many of our customers and partners are located. Being close to them helps us move quickly and stay connected to their needs. While the role is anchored in our San Francisco office, Deepgram continues to be remote-first and we don't expect you to be in the office every day. We believe a mix of in-person and remote work allows us to share context and build productively. This role also includes up to 50% travel to meet with customers, support sales engagements, and participate in key onsite interactions About Applied Engineering at Deepgram The Applied Engineering (AppEng) team at Deepgram combines the functions that other companies might separate into Solutions Engineering, Sales Engineering, Implementation, and Technical Support. We serve as the technical interface between Deepgram and our customers throughout their entire journey, from initial discovery and proof-of-concept, through implementation and onboarding, to ongoing technical support. We work closely with our Customer Success and Developer Experience (DX) teams to ensure a positive, growth-focused experience for our customers. This unified approach allows us to provide comprehensive technical guidance and build deeper relationships with our customers. As a support-focused Applied Engineer, you'll be primarily concerned with elevating our technical support capabilities while having opportunities to contribute to the broader Applied Engineering mission in pre-sales, implementation, and more. What You'll Do * Own complete post-sales customer engagements, providing direct technical guidance and solutions * Lead the technical resolution of complex customer support issues, serving as an escalation point for challenging technical problems * Design and implement systematic improvements to our support process and infrastructure * Create automated solutions and self-service tools that address common customer challenges * Analyze support ticket patterns to identify product improvement opportunities and preventative measures * Develop technical documentation, guides, and best practices that enable customers to self-solve issues * Collaborate with product and engineering teams to advocate for customer needs and influence roadmap priorities * Partner with the broader Applied Engineering team to share knowledge and balance support workload * Occasionally assist with implementation projects and pre-sales activities as needed Time Allocation * 50% - Direct customer engagement and technical problem solving * 30% - Building automation and scalable support solutions * 10% - Developing documentation and self-service resources * 10% - Contributing to broader Applied Engineering initiatives and pre-sales activities You'll Love This Role If You * Enjoy direct customer interaction and solving complex technical challenges * Are passionate about creating scalable solutions that enhance customer experiences * Find satisfaction in improving systems and processes to increase efficiency * Have a talent for identifying patterns and translating them into actionable improvements * Are energized by opportunities to apply engineering principles to customer-facing challenges * See technical support as a strategic function that drives customer satisfaction and retention It's Important To Us That You Have * 3+ years of experience in technical support, solutions engineering, or similar customer-facing technical roles * Strong software engineering background with professional development experience in at least one modern programming language, such as Python, JavaScript/TypeScript, Rust, C/C++, or similar languages * Experience developing automation solutions and improving technical processes * Proven ability to troubleshoot complex technical issues in production environments * Excellent written and verbal communication skills with the ability to explain technical concepts clearly It Would Be Great if You Had * Experience with speech recognition, NLP, or related AI technologies * Knowledge of cloud platforms (AWS, GCP, Azure) and containerization technologies like Docker and Kubernetes (K8s) * Experience with API-first products and developer tools * Background in support automation techniques and tools * Medical, dental, vision benefits * Annual wellness stipend * Mental health support * Life, STD, LTD Income Insurance Plans * Unlimited PTO * Generous paid parental leave * Flexible schedule * 12 Paid US company holidays * Quarterly personal productivity stipend * One-time stipend for home office upgrades * 401(k) plan with company match * Tax Savings Programs * Learning / Education stipend * Participation in talks and conferences * Employee Resource Groups * AI enablement workshops / sessions *For candidates outside of the US, we use an Employer of Record model in many countries, which means benefits are administered locally and governed by country-specific regulations. Because of this, benefits will differ by region — in some cases international employees receive benefits US employees do not, and vice versa. As we scale, we will continue to evaluate where we can create more alignment, but a 1:1 global benefits structure is not always legally or operationally possible. Backed by prominent investors including Y Combinator, Madrona, Tiger Global, Wing VC and NVIDIA, Deepgram has raised over $215M in total funding. If you're looking to work on cutting-edge technology and make a significant impact in the AI industry, we'd love to hear from you! Deepgram is an equal opportunity employer. We want all voices and perspectives represented in our workforce. We are a curious bunch focused on collaboration and doing the right thing. We put our customers first, grow together and move quickly. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. We are happy to provide accommodations for applicants who need them.

The Customer Success Quality Associate must work closely with the Customer Success Manager/Director to understand the client’s goals and objectives and provide a return on their investment within each aspect of our services. The CSQA focuses on process management, client deliverables, and data integrity within client portfolios. The Customer Success Quality Associate must work effectively and efficiently with the internal support team, external clients and vendors, while complying with corporate or pharmaceutical guidelines. On occasion, the position will require aiding the CSM/CSD on business development and/or business review tasks. No two days will be the same for this organized, efficient individual. Position will provide a range of services: process management, financial management, training and administrative support. What you will do here: Process Management (70%) Provide administrative assistance to M&IW Customer Success Manager/Director, Meeting Owners, Event Experience Managers as requested. These services would include but aren’t limited to: • Manage Account Inbox for new program requests, financial approvals, and other actionable communications, • Enter new meeting requests into M&IW Cvent and manage through the event lifecycle, • Manage projects through the lifecycle in Asana, • Manage Account Playbook and ensure information is updated and new processes are implemented and communicated to operations teams, • Create and manage the templated SOW process from development to signature with support of CSM/Director, • Conduct Cvent audits for all closed programs, • Create and manage reports by account including Cvent and Domo, • Test event websites for technical issues, content, and format prior to launch, • Trigger status change communications to CS & Ops Teams ensuring internal transition process occurs, • Assign coordinators and web designers from M&IW Cvent into client meeting platform, if applicable, • Miscellaneous account projects directed by Customer Success Manager/Director, • Providing back-up and/or overflow support to Account CSL’s and/or CSS due to heavy volume or out of office, • Management of meeting minutes during client conference calls or account team meetings., • Post-meeting survey management, • Post-meeting file closure process, • Sourcing/Meal Caps Compliance assistance (Pharma only), • Review MRF and Smartsheet’s for countries in attendance at IMs, • Compile meal cap grid for Investigator Meetings for review by the sourcing manager/planner, • Manage discrepancies per client specified process Financial & Data Management (20%) • Manage Reconciliation Process, working cross functionally with the Sourcing, CS Team, Operations, and Finance, to ensure all programs are reconciled within SLA guidelines., • Create/update program reconciliation tools that streamline process while ensuring timely audit requirements are met., • Full understanding of the account quality control process to include but not limited to client QC process and resolution methodology., • Communicate with planners and finance to ensure final invoice deadlines are met and all final invoices are completed, • Full understanding of the account processes to include but not limited to client MSA agreements, Change orders and financial management, • Payment request processing, • Notify Event Experience Managers of impending deadlines (SLAs), • Work in conjunction with an Event Experience team to ensure programs are free of errors for deadlines, • Budget creation/management in customer and M&IW systems, • Reconciliation management including estimated invoice and final invoice requirements, • Manage all client reporting needs (commission, quarterly reports, workload) Limited Project Management Services (10%) • Communicating with new and existing clients on program needs, • Drive client calls as well as internal calls when needed, • Limited travel for execution of programs – approx. 15%, • Assigned as an Attendee Experience Coordinator (as required), • Compile and distribute Executive Summaries and other post-event reports (as required), • Source and secure space at off-site venues and restaurants, • Creation/distribution of travel letters, • Creation/management of meeting agenda, • Creation of initial meeting resume based on generic meeting information, • System profile management (update meeting profile; manage status movement throughout life of the meeting, etc.), • Research 3rd Party Vendor options and information for meetings., • Provide on-site preparation assistance. These services would include but are not limited to:, • Badge layout/production, • On-Site binder preparation/production, • Registration packet preparation/production, • Pre-mailer preparation/production, • On-site supply preparation/shipment, • Ability to manage 3rd Party Vendors. Clearly & effectively communicate to each vendor the requirements and specifications, negotiate cost savings, and manage payment/reconciliation process, • Shipping and receiving management Training • Create training documents, recordings, and templates and review with current and new event managers, • Participate in internal and external client trainings, • Participate in monthly client vendor calls disseminating information to M&IW account teams, • Participate in Weekly Client calls with CSM, as needed, • Present at internal trainings on new client and internal rollouts, • Set-up trainings with new M&IW hires to review specific account processes, • Seek out training and advancement by working with senior individuals in the department, • Find opportunities to increase industry knowledge through training and networking Administrative Services • Provide administrative assistance to M&IW Customer Success Team, Client Meeting Owners, Client Meeting Planners, and others as requested, • Provide support to all colleagues and account team by answering questions or assisting when needed., • Be a liaison between M&IW and the Client to provide updates or answer questions Onsite Physical Activities (Non-Essential Functions) This position includes a set of nonessential physical activities associated with onsite event support. These activities are not fundamental to the core duties of the Customer Success Quality Data Associate role but may be required during live event execution. While the essential functions of the position center on planning, coordination, communication, client management, and project leadership, certain onsite tasks involve physical activity that supports event operations and if unable to perform these physical activities the company needs to know. Physical activities include, but are not limited to the following: • Movement & Positioning: Frequent standing and walking are required, particularly during event setup and teardown, registration, and onsite administration. Extended periods on one’s feet are common throughout an event, often up to 4 hours without a rest break. A typical onsite day may last 8 to 14 hours, depending on client needs and agreements., • Sitting: Occasional sitting is required during planning meetings, travel to and from event sites, computer-based work, or registration duties., • Lifting and Carrying: Ability to lift, carry, push, or pull event materials, supplies, signage, or equipment weighing 25 to 40 pounds. Items over 25 pounds require assistance from another M&IW team member., • Reaching and Grasping: Event setup and breakdown may involve reaching overhead and handling tools or materials., • Bending/Kneeling/Crouching: Occasionally required during event setup and breakdown., • Repetitive Motions: Repeated hand and arm movements may occur during tasks such as preparing registration, arranging event spaces, or setting up displays., • Travel Requirements: Frequent travel to event sites, venues, and client locations, often involving overnight stays. This may include navigating airports, train stations, hotels, and conference centers., • Operating Vehicles: Occasional driving may be required to transport materials or travel to off-site event locations. This applies only to approved drivers with prior authorization from the Onsite Lead., • Working in Varying Environments: Events occur in diverse settings, including indoor venues (conference centers, hotels) and outdoor spaces. Fluctuating temperatures, weather conditions, crowded or noisy environments, and varying lighting levels may be encountered. What we expect: Details of these areas are shared during interviews and monthly reviews: • Cultural Excellence, • Role Expectations, • Emotional Intelligence What you will bring: • Minimum 2 – 3 years of experience, meeting industry preferred, • College degree or equivalent, • Able to provide clear, concise, effective, and professional communications with clients, peers, vendors, and department managers, • Wide range of computer skills:, • Proficient in Word, Excel, and Internet/social media, • Database management programs (proficient in Cvent), • Outlook (email and scheduling), • Proficient in Cvent, • Knowledge of virtual and hybrid event options, • Pharma experience a plus, • Proven excellent oral and written communication skills in both internal and client-facing environments, • Demonstrated track record of successfully managing multiple projects simultaneously, • Ability to deliver creative outputs in a constricted timeline while maximizing available resources, • Ability to travel at least 25% of the time including internationally, • Experience working in a virtual office environment What we provide: • Competitive salary, • Health, Dental, Vision and Life Insurance options, • 401K plan, • Paid holidays, • Accrued personal time off for vacation and sick leave, • Laptop, additional monitor, and mobile phone, • Global Giveback program for volunteer service, • Remote Office / Work from home, or option to work in our corporate headquarters located near Milwaukee Who we are: Meeting & Incentives Worldwide, Inc. is an Equal Opportunity Employer who prohibits discrimination and harassment of any kind and affords equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. Meetings & Incentives Worldwide, Inc. specializes in global event management with virtual, hybrid, and in‑person experiences of all shapes and sizes, as well as consulting and enterprise strategies. As an entrepreneurial organization, we place customers at the center of everything we do and prioritize their needs through our core values of quality, agility, flexibility, and innovation. M&IW is a third generation, privately held, certified Women's Business Enterprise (WBE) in business for more than 50 years. Headquartered in Wisconsin, USA, and supported by a remote workforce across the US and in the UK, China, and Brazil. GLOBAL HEADQUARTERS: 10520 7 Mile Road, P.O. Box 65, Caledonia, WI 53108 | Phone +1 262-835-3553 M&IW associates are located throughout the US, UK, Latin America and Asia Pacific Regions

About Agero: Wherever drivers go, we’re leading the way. Agero’s mission is to rethink the vehicle ownership experience through a powerful combination of passionate people and data-driven technology, strengthening our clients’ relationships with their customers. As the #1 B2B, white-label provider of digital driver assistance services, we’re pushing the industry in a new direction, taking manual processes, and redefining them as digital, transparent, and connected. This includes: an industry-leading dispatch management platform powered by Swoop; comprehensive accident management services; knowledgeable consumer affairs and connected vehicle capabilities; and a growing marketplace of services, discounts and support enabled by a robust partner ecosystem. The company has over 150 million vehicle coverage points in partnership with leading automobile manufacturers, insurance carriers and many others. Managing one of the largest national networks of service providers, Agero responds to approximately 12 million service events annually. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. To learn more, visit ___. Note: For our technical positions, we love to get you started in person! You may be required to travel to Medford for your initial onboarding. Don't worry about the logistics - once you're hired, we handle all travel arrangements and expenses for you. Role Description and Mission: The Senior Product Manager, Workday Financials is the business partner and technical owner of the enterprise Procure-to-Pay (P2P) ecosystem. Serving as the critical bridge between Finance teams (Procurement, Accounts Payable, Reimbursements) and the technology stack, this individual is responsible for the strategic roadmap, configuration, and systemic optimization of Workday Financials. Moving beyond feature execution, the Senior Product Manager, Workday Financials implements scalable, compliant, and highly automated financial workflows from Requisition to Payment, ensuring the organization achieves its goals for touchless processing and maintains robust internal controls. Key Outcomes: • Ecosystem Strategy & Roadmap: Own and evolve the end-to-end product vision for the entire Procure-to-Pay lifecycle. Translate complex business needs from Finance leadership into a prioritized, strategic roadmap, balancing immediate operational fixes with enterprise initiatives (e.g., touchless invoice processing, advanced claims payment rules)., • Workday Financials Architecture & Optimization: Serve as the functional Subject Matter Expert (SME) for Workday Procurement and Supplier Accounts. Lead the configuration, testing, and deployment of Workday updates and semi-annual releases, ensuring seamless business continuity and the adoption of new system capabilities., • Process Engineering: Architect and implement intuitive workflows within Workday that minimize end-user friction while maintaining strict financial controls. Analyze current workflows to identify systemic bottlenecks, significantly reducing cycle times for approvals and payments., • Training & Communication: Provide training, demos, and product updates to internal stakeholders. Clearly communicate product changes, new features, and operational benefits to relevant teams., • Financial Systems & Performance Monitoring: Monitor product performance post-launch to ensure its alignment with business outcomes. Define key metrics for success and establish a feedback loop to drive product iterations., • Automation & Innovation Leadership: Drive automation initiatives across the financial stack, including the deployment of Automated Payment Rules, supplier punch-outs, and integrations with Optical Character Recognition (OCR) tools. Troubleshoot and resolve complex, system-level process breaks., • Stakeholder Integration: Partner with Sourcing, Accounts Payable, and Expense Audit leadership to define advanced requirements for supplier payment flows and spend analysis., • Technical Orchestration: Collaborate with IT, Data Science, and Engineering squads to design and oversee complex integrations between Workday and third-party enterprise tools (e.g., data mediation platforms, fraud detection rules, and banking file transmissions). Skills, Education and Experience: EDUCATION: Bachelor’s degree in Business, Finance, Computer Science, or a related field, or equivalent experience required. EXPERIENCE: 8-10 years of total professional experience in Product Management, Business Systems Analysis, or Financial Operations. Minimum of 2 years of direct, hands-on configuration and optimization experience within a Workday Financials environment, specifically utilizing the Procurement, Supplier Accounts, or Expenses modules. Deep understanding of the full Procure-to-Pay lifecycle, vendor master data management, payment flows, and three-way matching/reconciliation. Experience with OCR tools (e.g., Kofax, ScanOne) or advanced procurement marketplaces is preferred. Proven experience working in an Agile/Scrum environment, managing backlogs utilizing tools such as Jira. ROLE BASED COMPETENCIES (KNOWLEDGE, SKILLS & ABILITIES): • FinOps Ecosystem Vision: Demonstrates an understanding of the full product lifecycle within financial systems; capable of architecting a P2P vision that aligns with long-term corporate financial strategy., • Advanced Problem Solving & System Troubleshooting: Exhibits a proactive, analytical approach to identifying and resolving system inefficiencies before they escalate into critical business interruptions., • Strategic Prioritization (Ruthless Focus): Highly priority-minded; demonstrates the ability to cut through noise, identify the highest-impact systemic issues, and execute on them without distraction., • Technical Translation & Communication: Possesses the unique ability to translate and explain complex Workday configurations and technical limitations to non-technical finance executives and stakeholders. ., • Data-Driven Product Optimization: Leverages an analytical mindset to justify product investments ; utilizes concrete data (e.g., "time to approve," "touchless processing rates") to measure product success and iterate., • Passionate Innovation: Exhibits a strong drive to innovate within the Finance space; passionate about leveraging technology (automation, OCR) to make a tangible difference in operational efficiency., • Change Management: Ability to lead and manage change within the organization. Effectively communicate and implement product updates and system changes to ensure smooth transitions across teams.Autonomy and Initiative: Self-driven with the ability to work independently and make decisions with minimal supervision. Demonstrates strong initiative and the ability to solve problems autonomously.Customer-Centric Mindset: A focus on internal stakeholders as customers, with the ability to translate their needs and pain points into actionable solutions. Understands the user experience and ensures financial systems align with business goals and customer expectations. WORKING RELATIONSHIPS: This position partners directly with the Director of Claims Payments & Reimbursements, Accounting Leadership, and cross-functional teams including Engineering Squads and Data Science & Analytics to align financial workflows with technical execution. ADDITIONAL REQUIREMENTS: Ideal candidate is based in Massachusetts or New Hampshire and has the ability to come into our Medford, MA headquarters occasionally. Remote candidates should be flexible to travel to our Medford, MA headquarters 5% of total time, depending on project needs. Evening or weekend hours may be required to meet project deadlines or system updates. Hiring In: * United States: Arizona, California, Florida, Georgia, Illinois, Massachusetts, Michigan, New Hampshire, New York State, New Mexico, North Carolina, Tennessee, Virginia The anticipated closing date to submit applications for this role is March 31st. Join our ___ to track your application status and receive instant alerts for future openings. The base salary range presented represents the anticipated low and high end salary range for new hires in this position. Your final base salary will be determined based on factors such as work location, experience, job related skills, and relevant training and education. The range listed is just one component of the total compensation package provided by Agero to employees. National Pay Range$110,000—$140,000 USD The base salary range presented represents the anticipated low and high end salary range for new hires in this position. Your final base salary will be determined based on factors such as work location, experience, job related skills, and relevant training and education. The range listed is just one component of the total compensation package provided by Agero to employees. Medford$110,000—$140,000 USD Life at Agero: At Agero, you'll find a workplace where your unique perspective is not just welcomed, it's celebrated. We believe that our differences make us stronger, and we're committed to creating an environment where every employee feels a sense of belonging. If you're looking for a company that values your individuality, provides opportunities for growth, and champions open communication, Agero is the place for you. Join our team and help us drive the future of driver assistance, while experiencing a workplace where you can truly thrive. Benefits Built for Well-being: Agero’s innovation is driven by a workforce where all associates feel like they can truly thrive. Agero offers a wide range of benefits to promote well-being, encourage personal development, and ensure financial stability. Our benefits include: • Health and Wellness: Healthcare, dental, vision, disability, life insurance, and mental health benefits for associates and their families., • Financial Security: 401(k) plan with company match and tuition assistance to support your future goals., • Work-Life Balance: Flexible time off, paid sick leave, and ten paid holidays annually., • For Contact Center Roles: Accrual of up to 3 weeks Paid Time Off per year, paid sick leave, and ten paid holidays annually., • Family Support: Parental planning benefits to assist associates through life’s milestones., • Bonus/Incentive Programs Join Agero and experience a workplace that invests in your success both personally and professionally. *Applicants must be currently authorized to work in the United States on a full‑time basis. This position is not eligible for employer visa sponsorship now or in the future. *It is unlawful in Massachusetts to required or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Crowdbotics is on a mission to radically transform the software development lifecycle by unlocking the code you’ve already built, so you can focus on the code that makes a difference. Our software development platform uses generative AI to help systematically reuse plans, specs and code so you can focus on the code that makes a difference – just the new, differentiated capabilities. The Crowdbotics platform helps enterprises build applications with unprecedented speed, efficiency and less risk. At Crowdbotics, we put innovation on repeat. We are redefining software development, empowering customers to harness the power of AI to reuse the code that matters to deliver the next billion apps Why join Crowdbotics? Our benefits include... • Competitive salary and benefits package., • Flexible working hours and remote work opportunities., • A dynamic and supportive team environment., • Opportunities for professional growth and development., • Access to the latest tools and technologies. Our Values at Crowdbotics: • Customers First: Whether you are a current or future customer, a potential partner, a developer in our community, or a creator building on our platform – your success is our success. We care deeply about your outcomes and success., • Ownership: We believe in taking responsibility and owning the work we do. Our team is encouraged to take the initiative and showcase their unique skills., • Curiosity: We believe in the immense power of data to understand what works and what doesn’t. We strive to continuously learn and evolve by using data-driven insights and analytics., • GRIT: We admire resilience and tenacity. We believe:, • A Growth mindset gets to great, • In Running fast to own the outcome, • In Iterating to Innovate, • In Team over self. If this sounds like you, we’d love to hear from you! At Crowdbotics, our goal is to hire and promote an exceptional diverse workforce. We are a remote-first company committed to diversity, inclusion, and belonging in all aspects of our organization. We value and celebrate diversity that our individual differences make us stronger and better. Crowdbotics is an equal opportunity employer dedicated to fostering an inclusive and welcoming environment for all. Thank you for your interest in Crowdbotics! If you’re excited about joining our team but don’t see a position that fits your skills right now, please submit your application below. We’ll keep your information on file and reach out to you when a suitable opportunity arises. One of our recruiters may also contact you to learn more about your background and see where you’d be a great fit when a role that matches your credentials becomes available. Crowdbotics is an E-Verify Employer and this organization participates in E-Verify.

Runpod is pioneering the future of AI and machine learning, offering cutting-edge cloud infrastructure for full-stack AI applications. Founded in 2022, we are a rapidly growing, well-funded company with a remote-first organization spread globally. Our mission is to create a foundational platform for developers to build and run custom AI systems that scale. Join us as we shape the future of AI. Runpod was designed from the ground up to operate across heterogeneous partner infrastructure. This architectural foundation has enabled us to build a global data center footprint spanning diverse hardware types, geographies, and operating environments, all orchestrated through a single platform. We are now extending this core advantage into a new market. Runpod Anywhere enables customers who already own and operate GPUs and storage clusters to bring their infrastructure onto the Runpod platform. Customers can orchestrate workloads across their own hardware using Runpod’s SDKs, APIs, CLI, and console, while seamlessly bursting excess demand into Runpod’s cloud when capacity constraints arise. This allows teams to avoid planning for peak compute demand while retaining full control over their existing investments. The Senior Product Manager for Runpod Anywhere will lead our comprehensive entry into this new market. This role is responsible for building a new business line largely from scratch: defining the ideal customer profile, understanding the competitive landscape, articulating differentiated value, and delivering a four-quarter roadmap that elevates customer-owned infrastructure to a first-class citizen within the Runpod platform. This is an exceptional opportunity to create an entirely new market offering built on top of Runpod’s core competitive strengths, refined and proven over the past three years. Responsibilities: • Be the voice of our customer: Engage deeply with prospects, customers, and partners who own and operate GPU infrastructure to understand their technical, operational, and business needs. You’ll be expected to conduct frequent customer conversations and translate insights directly into strategy and execution., • New market definition and strategy: Define the target customer segments and ideal customer profile (ICP) for Runpod Anywhere. Establish clear market positioning, differentiated value propositions, and a point of view on where Runpod wins versus alternatives., • Product strategy and roadmap: Develop and execute a multi-quarter product strategy and roadmap that brings Runpod Anywhere to market as a first-class offering. Leverage existing platform capabilities while identifying and prioritizing net-new investments required for customer-owned infrastructure., • User Experience Design: Collaborate with UX/UI teams to ensure product design effectively addresses developer needs, improving ease of use and functionality., • Competitive analysis: Analyze competitors across on-prem orchestration, hybrid cloud, GPU management platforms, and adjacent solutions. Incorporate insights into product direction, messaging, and execution, and communicate findings clearly across the company., • Agile planning and execution: Maintain a well-curated backlog and lead agile planning and execution in partnership with engineering. Drive delivery of complex, distributed systems with a high bar for reliability, performance, and developer experience., • Go-to-market enablement: Partner closely with Sales, Marketing, and Customer Success to shape launch plans, messaging, pricing considerations, and enablement materials. Ensure teams are equipped to sell, onboard, and support Runpod Anywhere customers successfully., • Cross-functional leadership: Work across engineering, infrastructure, partnerships, legal, and business teams to align product development with company goals and operational realities., • KPI definition and management: Define and track success metrics for Runpod Anywhere, spanning adoption, engagement, revenue impact, and customer outcomes., • Executive storytelling: Clearly communicate product strategy, progress, and tradeoffs to company leadership. Engage directly with strategic customers and partners to build confidence in Runpod’s long-term vision., • Understand AI market trends: Be an expert in all things AI, understanding the latest developments, frameworks and models that are driving the industry forward. Communicate your expertise internally and demonstrate thought leadership externally at conferences and community events. Requirements: • 5+ years of experience in Product Management, with meaningful ownership over complex, technical products., • Experience working with developer platforms, infrastructure products, or DX-focused tools., • Demonstrated experience launching new products or entering new markets strongly preferred., • Prior experience as a professional software engineer building distributed systems strongly preferred., • Strong understanding of modern software development workflows and agile execution., • Experience with AI and ML platforms strongly preferred., • Proven ability to define strategy in ambiguous environments and translate it into execution., • Excellent communication, presentation, and stakeholder-management skills., • Ability to operate effectively in an early-stage, fast-moving, remote-first environment., • Strong analytical and problem-solving skills with a data-driven mindset., • Successful completion of a background check What You’ll Receive: • The competitive base pay for this position ranges from ($175,000 - $225,000 usd. This salary range may be inclusive of several career levels at Runpod and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location, • Meaningful equity in a fast-growing company- everyone on the team receives stock options — your impact drives our growth, and you share in the upside., • Generous medical, dental & vision plans — we cover 100% for all employees and partial for dependents., • Flexible PTO- take the time you need to recharge, • Most roles are remote work first with an inclusive, collaborative teams utilizing slack as the main form of internal communication, • Join a passionate team on the cutting edge of AI infrastructure — where culture, learning, and ownership are at the heart of how we scale., • $1,200 Home Office & Equipment Stipend- We set you up for success from day one with gear and support to create your ideal workspace Runpod is committed to maintaining a workplace free from discrimination and upholding the principles of equality and respect for all individuals. We believe that diversity in all its forms enhances our team. As an equal opportunity employer, Runpod is committed to creating an inclusive workforce at every level. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, protected veteran status, disability status, or any other characteristic protected by law. We welcome every qualified candidate eligible to work in the United States; however, we are currently unable to sponsor employment visas

About StarRez StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner. The Role As Senior Product Manager of Resident Intake & Retention, you are responsible for end-to-end product management across the full lifecycle of a core product vertical - from vision and strategy through roadmap execution, launch, and ongoing performance. You will define product vision and strategy, shape the roadmap, and drive measurable outcomes across acquisition, conversion, engagement, retention, and revenue performance. You will combine deep customer and market insight with strong commercial judgment to ensure the product delivers both customer value and business impact. This is a high-ownership senior IC role with responsibility for product performance against defined KPIs, leadership of product direction within your domain, and accountability for delivery outcomes through close partnership with Product Owners, Engineering, Quality and Design. Role Specifics • Work Location: Remote (US) with a strong preference for candidates able to work a hybrid-schedule out of our Denver, CO office, • Travel: 10% (The percentage of travel is an estimate and could vary based on business needs.), • Reporting Structure: This role reports to the SVP, Product. Application Deadline: This role will accept applications until Friday, April 3rd, 2026 at 5PM CDT, unless otherwise posted. What You Will Own • Own the product vision, strategy, and roadmap for the Resident Intake & Retention domain across the full product lifecycle, • Drive roadmap prioritization and trade-offs to deliver measurable impact across acquisition, conversion, retention, and revenue, • Own product performance against key KPIs, including revenue, adoption, usage, and customer retention, • Develop and evolve pricing, packaging, and value propositions to optimize business outcomes, • Build deep customer and market insight through ongoing research, customer engagement, and win/loss analysis, • Lead data-informed, hypothesis-driven product development, using experimentation and metrics to guide decisions, • Partner with Product Owners, Engineering, Quality, and Design to ensure clear direction, strong execution, and high-quality delivery, • Collaborate cross-functionally with Sales, Marketing, and Customer Success to align priorities, support positioning, and deliver customer and business value Required Qualifications • 5+ years of product management experience in B2B SaaS environments, • Proven experience owning a product or product area across the full lifecycle, • Strong commercial acumen, including experience with pricing, business cases, and financial outcomes, • Demonstrated ability to manage products against KPIs (revenue, adoption, retention, etc.), • Strong business judgment - ability to simplify complexity and focus on what matters most, • Deep experience in customer discovery, market analysis, and data-informed decision-making, • Excellent communication skills, able to engage both technical and non-technical audiences, • Ability to influence stakeholders and drive alignment across functions, • High ownership mindset with a bias toward action and results Preferred Qualifications • Experience working in scale-ups or growth-stage product environments, • Experience working on funnel optimization, product-led growth, and partnership-driven growth, • Familiarity with experimentation practices and hypothesis-driven development, • Experience working with operational or multi-sided platforms Reasons to join our Team: • Opportunity to be a part of a well-established, high-performance company that has been in business for over 30+ years, • Full benefits including health care, paid time off, life insurance, and 401k plan with company match for eligible team members., • A supportive team environment with emphasis on learning and development opportunities, • Our Promise: You will learn, grow, and be appreciated for your impact and contributions., • Z-Factor: Our most celebrated value, you will work with a team of caring, high-performing, and passionate people who have fun supporting our vision, innovation, and continuous improvement. Even if you don't have all the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you! We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply. Notice to external Recruiters and Recruitment Agencies: StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future. US - Salary Range $130,000 - $150,000 USD StarRez is an equal opportunity employer.

Crowdbotics is on a mission to radically transform the software development lifecycle by unlocking the code you’ve already built, so you can focus on the code that makes a difference. Our software development platform uses generative AI to help systematically reuse plans, specs and code so you can focus on the code that makes a difference – just the new, differentiated capabilities. The Crowdbotics platform helps enterprises build applications with unprecedented speed, efficiency and less risk. At Crowdbotics, we put innovation on repeat. We are redefining software development, empowering customers to harness the power of AI to reuse the code that matters to deliver the next billion apps Why join Crowdbotics? Our benefits include... • Competitive salary and benefits package., • Flexible working hours and remote work opportunities., • A dynamic and supportive team environment., • Opportunities for professional growth and development., • Access to the latest tools and technologies. Our Values at Crowdbotics: • Customers First: Whether you are a current or future customer, a potential partner, a developer in our community, or a creator building on our platform – your success is our success. We care deeply about your outcomes and success., • Ownership: We believe in taking responsibility and owning the work we do. Our team is encouraged to take the initiative and showcase their unique skills., • Curiosity: We believe in the immense power of data to understand what works and what doesn’t. We strive to continuously learn and evolve by using data-driven insights and analytics., • GRIT: We admire resilience and tenacity. We believe:, • A Growth mindset gets to great, • In Running fast to own the outcome, • In Iterating to Innovate, • In Team over self. If this sounds like you, we’d love to hear from you! At Crowdbotics, our goal is to hire and promote an exceptional diverse workforce. We are a remote-first company committed to diversity, inclusion, and belonging in all aspects of our organization. We value and celebrate diversity that our individual differences make us stronger and better. Crowdbotics is an equal opportunity employer dedicated to fostering an inclusive and welcoming environment for all. Thank you for your interest in Crowdbotics! If you’re excited about joining our team but don’t see a position that fits your skills right now, please submit your application below. We’ll keep your information on file and reach out to you when a suitable opportunity arises. One of our recruiters may also contact you to learn more about your background and see where you’d be a great fit when a role that matches your credentials becomes available. Crowdbotics is an E-Verify Employer and this organization participates in E-Verify.

TrueCar is a leading automotive digital marketplace, and we are on a mission to make car buying and selling easy, transparent, and efficient. We work to empower consumers with data and foster connections with our network of Certified Dealers who share our belief that truth, transparency, and fairness are the foundation of a great experience. We forge partnerships to power car-buying programs for some of America’s most trusted brands. And we continually innovate to provide useful tools, research, market context, and pricing transparency to help consumers feel empowered and confident throughout their journey. As consumers’ priorities and shopping habits shifted, so did we. We are building a modern-day marketplace and invite you to join the TrueCar Crew. You can have a real and direct impact on our journey as we continue to evolve and revolutionize the car-buying and selling experience. The Opportunity: TrueCar is seeking an ambitious sales professional with a passion for helping automotive dealers grow their business. The Business Development Manager is responsible for closing accounts for their assigned book of business to achieve revenue and profitability growth aligned with strategic goals. Reporting to the Director, Dealer Services, the Business Development Manager is responsible for identifying, developing, and managing relationships at all levels within assigned and new accounts, acting as a liaison between the dealer and TrueCar, understanding the needs of the dealer, and educating dealers on TrueCar products as solutions to their dealership needs. This position requires strong coordination with cross-functional teams, including dealer performance, dealer operations, and dealer training teams. The ideal candidate for this role will reside in the Charlotte, NC, or Raleigh, NC areas. How you will contribute to TrueCar’s success: • Identify, develop, manage, and close new business opportunities at assigned and new accounts, ensuring cross-functional and organizational alignment., • Build a strong 90-day sales pipeline to ensure a long-term and sustainable sales roadmap within your book of business., • Establish and maintain strong relationships with senior leaders and key decision-makers at dealerships., • Meet or exceed sales goals within an assigned book of business. Independently grow an assigned book of business and actively collaborate with the Account Managers group to retain accounts., • Prepare and present proposals and negotiate terms and conditions with dealers., • Support in dealer escalations with all involved functional areas, including dealer performance and sales operations teams, to assure approval and success. Support resolution of challenges where required., • Serve as liaison between the dealer, dealer performance manager, and dealer implementation team with respect to product implementation and continuous product management., • In partnership with the dealer training team, learn about new or upcoming products and features, ensuring a high level of personal proficiency in knowledge and functionality of products. Serve as subject matter expert in TC products., • Support a team environment with strong morale and positive energy anchored on sales goals., • Report and record all sales activity notes within Salesforce and communicate properly with applicable team members., • Serve as a change agent, leading change and acting as a catalyst for continuous improvement., • Support in the management of accounts receivable for assigned accounts., • Demonstrate a high level of attentiveness toward customers and actively contribute to a culture that encourages high-quality service with a sense of urgency., • Develop trusting relationships and open communication, accepting feedback (up and down)., • Additional ad hoc responsibilities as determined by the needs of the business. Your Expertise: • Proven success in retail sales in an automotive dealership environment., • Experience in digital media advertising., • Excellent communication and presentation skills, with the ability to listen for understanding, influence outcomes, and negotiate with clients., • Proven ability to identify, initiate, negotiate, and close deals., • Proven track record of consistently meeting and/or exceeding sales goals., • Ability to formulate, implement, and execute sales strategy, plans, and tactics in a competitive environment., • Experience with Salesforce or other Customer Relationship Management tool utilization., • Experience interfacing with client contacts at various levels and demonstrated ability to effectively present information, including complex technical content, and respond to dealer requirements/requests., • Demonstrated understanding of client standards and requirements as they pertain to offered products, features, and capabilities., • Strong sales skills with the ability to create tangible interest for new ideas and product opportunities with clients., • Ability to communicate client requirements and methodologies to the internal organization to ensure alignment., • High integrity, self-starter, strong work ethic, with a high level of energy., • Tech-savvy with the ability to understand, interpret, and present data using a consultative approach., • Ability to grasp new concepts quickly with an open mind for change and a willingness to solve problems., • Strong understanding of auto dealerships, both larger dealer groups and family-owned., • Ability to travel domestically by airplane or car, including overnight trips up to 75% of the time Please note that final interviews may be conducted in-person at the Company's sole discretion. Base salary + target incentive: $155,000 - $165,000 Your TrueCar Experience At TrueCar, we champion remote work because we know great work can happen anywhere. This flexibility allows our TrueCar Crew to live and work from anywhere in the U.S. (with some role-based exceptions). To support our remote team, we provide a home office setup that suits their needs and offer monthly reimbursements for phone and internet connectivity. You will receive excellent benefits that include, but are not limited to, 100% employer-paid health, vision, and dental premiums; a 401(k) plan with company contributions; a wellness reimbursement account; and learning & development reimbursement opportunities. We also understand the importance of recharging, so we offer flexible PTO for exempt TrueCar Crew Members and a generous PTO accrual policy for non-exempt TrueCar Crew Members, in addition to 14 company-paid holidays and 2 floating holidays. In short, we care deeply about our Crew Members and have designed employee-centric programs that reflect this. At TrueCar, we believe in the power of diversity to create a deeper understanding of our consumers and partners, driving innovation in our products. We welcome a workforce that reflects the diversity of car-buying consumers and encourage everyone interested in our mission to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other characteristic protected by applicable law. We will consider qualified applicants with arrest and conviction records in accordance with applicable law. Additionally, TrueCar will provide reasonable accommodations for qualified individuals with disabilities. TrueCar does not accept unsolicited agency submissions. If you are based in California, we encourage you to read this important information for California residents linked ___. #LI-Remote

Nooks is the AI Sales Assistant Platform (ASAP) that automates the busywork so reps can focus on the human part of selling and generate more sales pipeline. Nooks has helped thousands of sales reps hit quota, saved customers hundreds of thousands of hours, and powered hundreds of millions of dollars in pipeline. Nooks is loved by sales teams at companies like Hubspot, Rippling, and Toast, and hundreds more. For more information, visit ___ ___. About the Role: We are looking for a Senior Engineer to join our engineering team. In this role, you will work at the forefront of LLMs and AI agents to transform the way enterprises do outbound sales and generate pipeline. You will have the opportunity to help scale our existing products and build new products alongside our customers. As a senior member of the team, you'll work closely with the engineering leadership team to shape technical and product vision. If you're passionate about working in a fast-paced environment and help build a category defining sales product, we want to hear from you. What you’ll do: * Build and maintain scalable, high-performance applications across the full stack * Lead the design and implementation of new features in our core platform * Collaborate closely with product, design, and other engineering teams to deliver impactful solutions * Architect and develop front-end components using React and TypeScript * Work on back-end services and APIs with Node.js and Python * Mentor and guide junior engineers in best practices, coding standards, and architectural principles * Own the end-to-end delivery of features, from ideation to production * Continuously improve the performance, scalability, and reliability of our applications * Contribute to the company’s technical roadmap, setting standards for code quality and development processes * Help define and evolve the team’s engineering culture We’re looking for someone who has: * At least 8 years of experience in full-stack engineering, with expertise in React, TypeScript, Node.js, and Python * Proven technical leadership experience for at least 1 year, ideally with some experience in mentoring junior engineers * Demonstrated ability to thrive in fast-paced and high-growth environments * Ability to work in the San Francisco office 3+ days per week * Strong communication skills and the ability to work effectively in a team-oriented environment * Past experience working at a startup or fast-growing tech company Compensation at Nooks for eligible roles includes base salary, equity, and benefits. Base salary is a single component of the total compensation package, which may also include equity in the form of options, comprehensive health, dental, vision, life and disability insurance coverage, hybrid work, and unlimited paid time off. Note that benefits are subject to change and may vary based on jurisdiction of employment. We offer competitive compensation because we want to hire the best people and reward them for their contributions to our mission. Please reference the job posting’s subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the location listed is: $250K - $325K annually. Don’t meet every single requirement? If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Nooks is an equal opportunity employer and federal contractor or subcontractor. Consequently, the parties agree that, as applicable, they will abide by the requirements of 41 CFR 60-1.4(a), 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a) and that these laws are incorporated herein by reference. These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. These regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. The parties also agree that, as applicable, they will abide by the requirements of Executive Order 13496 (29 CFR Part 471, Appendix A to Subpart A), relating to the notice of employee rights under federal labor laws. Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.

About Us Galileo is a team-based medical practice working to improve the quality and affordability of health care for all. Operating across 50 states, Galileo offers high-touch, data-driven, multi-specialty, longitudinal care to diverse and complex patients—on the phone, in the home, and everywhere in between. Regional and national health plans, employers, and Fortune 500 organizations trust Galileo as the leading solution to improve population health. Founded by Dr. Tom X. Lee, the healthcare pioneer behind One Medical and Epocrates, Galileo is a team of leading innovators from healthcare, technology, and human-centered design. Our mission is to apply that talent and scientific thinking to transform society by solving our largest, toughest healthcare problems, while at the same time bringing patient and provider closer. Galileo is transforming how America's workforce experiences healthcare, and we need an exceptional enterprise sales leader to accelerate our expansion. This role owns the full sales cycle with mid-to-large employers (1,000+ employees), partnering with benefits consultants and brokers to replace fragmented, frustrating healthcare with our virtual-first primary care platform. You'll be equal parts strategist, consultant, and closer—building a territory from the ground up while directly impacting how hundreds of thousands of employees access quality care. You'll spend significant time developing your strategy—researching target accounts, mapping stakeholder landscapes, nurturing broker/consultant relationships, and orchestrating multi-threaded sales campaigns that position Galileo ahead of competitors. Equally important is the consultative aspect of the role: you'll lead discovery conversations with CFOs, CHROs, and benefits teams to diagnose their healthcare challenges, architect custom solutions, and build business cases that survive executive scrutiny. You'll balance independent pipeline development with intensive cross-functional collaboration—partnering with Finance on deal modeling, Legal on contract terms, and Operations on implementation planning—always connecting your work to transforming healthcare delivery for working families. • Own and build: Develop and execute a multi-year account acquisition strategy for your assigned region/vertical, creating multiple pipeline sources including direct outreach, broker/consultant partnerships, and market trigger identification, • Drive complex enterprise sales cycles: Manage 12+ month sales processes from initial contact through contract signature, orchestrating engagement across 5-10 stakeholders with competing priorities (C-suite, HR, finance, clinical teams), • Build and leverage strategic partnerships: Cultivate relationships with benefits consultants, brokers, and industry influencers who generate recurring qualified opportunities and advocate for Galileo in competitive evaluations, • Deliver consultative solutions: Lead structured discovery to uncover employer pain points, translate clinical outcomes into financial ROI, and design deal structures that overcome budget and timing obstacles, • Forecast and report accurately: Maintain disciplined CRM hygiene in Salesforce, provide reliable monthly/quarterly revenue forecasts, and create comprehensive deal documentation that enables seamless cross-functional execution, • Contribute market intelligence: Serve as a feedback loop to product, marketing, and leadership on competitive dynamics, messaging effectiveness, and emerging customer needs based on frontline insights, • Ensure successful client launches: Partner with Operations, Finance, Legal, and Client Services throughout the deal lifecycle to align on implementation requirements, success KPIs, and long-term account strategy, • 5+ years of B2B sales experience with documented quota attainment in complex, long-cycle environments, • 3+ years specifically selling to HR/benefits decision-makers in enterprise accounts (1,000+ employees preferred), • Proven track record closing multiple deals with annual contract values of $100K+ (must provide specific examples), • Direct experience in one or more of these domains: healthcare/benefits sales (health plans, wellness programs, digital health), insurance/broker channel sales, or HR technology sales, • Demonstrated CRM proficiency (Salesforce or equivalent) with strong documentation discipline and forecast accuracy, • Experience managing 12+ month sales cycles with seasonal buying patterns and navigating complex procurement processes, • Ability to travel approximately 30% and authorization to work in the United States, • You're a market developer, not an order-taker: You've created non-traditional pipeline sources (like partnerships that generated 40%+ of opportunities), identified market triggers before competitors, and developed sophisticated territory strategies beyond basic segmentation, • You excel at stakeholder orchestration: You've successfully recovered deals after initial rejection by re-engaging through different stakeholders, and you naturally adapt your pitch for CFOs (financial impact), CHROs (employee experience), and clinical leaders (quality outcomes), • You think like a consultant: You've built business cases that survived CFO scrutiny, designed creative deal structures to overcome obstacles, and uncovered non-obvious pain points through structured discovery—going far beyond surface-level cost concerns, • You're a collaborator who elevates the team: You document deals comprehensively so Finance, Legal, Operations, and Client Services have what they need; you bring back market intelligence from the field; and you've created playbooks or tools that improved team performance, • You bring existing relationships: You have an established network of benefits consultants, brokers, or enterprise contacts you can activate in this role What You'll Gain: • Ownership: Build something from the ground up with entrepreneurial autonomy while backed by a proven platform, • Mission-driven impact: Every deal you close improves healthcare access for thousands of employees and their families, • Strategic influence: Your market insights will directly shape Galileo's product, positioning, and go-to-market strategy Compensation: $150,000 - $200,000 + variable comp Comprehensive Benefits Package: • Medical / Dental / Vision insurance, • Flexible Spending Account, • Health Savings Account + match, • Company paid STD/LTD, AD&D, and Life insurance, • Paid Family Leave, • 401K + match, • Paid Time Off How We Hire Galileo Health is an equal-opportunity employer and welcomes applicants from all backgrounds. We have recently become aware of the fraudulent use of our name on job postings and via recruiting emails that are illegitimate and not in any way associated with us. We will never ask you to provide sensitive personal information as part of the recruiting process, such as your social security number; send you any unsolicited job offers or employment contracts; require any fees, payments or access to any financial accounts; and/or conduct text-only interviews. If you suspect you are being scammed or have been scammed online, you may report the crime to the ___ and obtain more information regarding online scams at the ___.

About StarRez StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner. The Role StarRez is seeking a Team Lead, Customer Success to play a pivotal role in driving customer satisfaction, retention, and growth. This position is a hybrid of people leadership and customer relationship management, responsible for coaching and supervising a team of CSMs while also maintaining a small book of business. By ensuring consistent delivery of exceptional customer experiences, the Team Lead directly contributes to the company’s goals of maintaining and improving Net Revenue Retention (NRR), increasing customer engagement and value realization, and driving a high Net Promoter Score (NPS) This is an opportunity to influence both the success of our customers and the development of our Customer Success team. Role Specifics • Work Location: Remote (US), • Travel: 5% (The percentage of travel is an estimation and may vary depending on business need.), • Compensation Structure: In addition to the base salary listed below, this role is eligible for a performance-based bonus., • Reporting Structure: This role reports to the Manager, Customer Success. Application Deadline: This role will accept applications until March 11th, 2026 at 5PM CDT unless otherwise posted. What You Will Own Team Leadership & Development • Lead, coach, and mentor a team of Customer Success Managers (CSMs), ensuring consistency in process, customer engagement, and delivery of value, • Conduct regular 1:1s with CSMs to review accounts, provide feedback, and support career development, • Oversee onboarding and training for new team members; build scalable training resources, • Act as an escalation point for complex customer issues, providing guidance and resolution strategies, • Monitor team performance against KPIs tied to NRR, customer health, and engagement, • Drive alignment across Customer Success, Services, and Support to ensure smooth customer transitions and continuity of service Customer Portfolio Ownership • Maintain a select portfolio of customers, delivering the same high-touch success management expected of CSMs, • Drive adoption, value realization, and customer satisfaction through regular engagement, consultative guidance, and proactive account planning, • Identify opportunities for growth and expansion, contributing to account-level NRR, • Conduct NPS follow-up conversations and translate customer feedback into actionable improvements, • Serve as a trusted advisor to customers, ensuring alignment between their business objectives and our solutions Programs & Processes • Contribute to the design and continuous improvement of Customer Success programs, playbooks, and processes, • Provide monthly reporting to leadership on customer health, NRR trends, engagement, and NPS performance, • Partner cross-functionally to close feedback loops, improve onboarding and training processes, and enhance the overall customer experience Required Qualifications • 2+ years in a Customer Success role with direct customer-facing responsibilities, • Experience leading or mentoring peers, with demonstrated ability to coach and develop others, • Strong communication and facilitation skills, both written and verbal, with the ability to influence at multiple organizational levels, • Strong problem-solving and judgment skills; proven success in issue management and conflict resolution, • Proficiency with Salesforce or similar CRM, and comfort leveraging data/metrics to inform decisions Preferred Qualifications • Experience in a SaaS environment, ideally with higher education or related industries, • 3+ years of experience working cross-functionally with Services, Support, and Product teams, • Bachelor’s degree or equivalent practical experience, • Familiarity with NRR, NPS, and customer health metrics, • Experience balancing customer advocacy with company goals Reasons to join our Team: • Opportunity to be a part of a well-established, high-performance company that has been in business for over 30+ years, • Full benefits including health care, paid time off, life insurance, and 401k plan with company match for eligible team members., • A supportive team environment with emphasis on learning and development opportunities, • Our Promise: You will learn, grow, and be appreciated for your impact and contributions., • Z-Factor: Our most celebrated value, you will work with a team of caring, high-performing, and passionate people who have fun supporting our vision, innovation, and continuous improvement. Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you! We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply. Notice to external Recruiters and Recruitment Agencies: StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future. US - Salary Range $86,000 - $96,000 USD StarRez is an equal opportunity employer.

As a pioneer in digital outdoor navigation with a suite of apps, onX was founded in Montana, which in turn has inspired our mission to awaken the adventurer inside everyone. With more than 400 employees located around the country working in largely remote / hybrid roles, we have created regional “Basecamps” to help remote employees find connection and inspiration with other onXers. We bring our outdoor passion to work every day, coupling it with industry-leading technology to craft dynamic outdoor experiences. Through multiple years of growth, we haven’t lost our entrepreneurial ethos at onX. We offer a fast-paced, growing, tech-forward environment where ownership, accountability, and passion for winning as a team are essential. We value diversity and believe it leads to different perspectives and inspires both new adventures and new growth. As a team, we’re hungry to improve, value innovation, and believe great ideas come from any direction. Important Alert: Please note, onXmaps will never ask for credit card or SSN details during the initial application process. For your digital safety, apply only through our legitimate website at ___ or directly via our ___ onX is seeking a Senior Manager, Vertical Marketing to lead growth for our Backcountry app—our digital companion for human-powered recreation. You will help shape how Backcountry shows up in the market during a pivotal stage of its evolution, as we sharpen differentiation and unlock the next phase of growth. You will operate as a marketing leader who is both strategic and deeply hands-on. You will own the full-funnel growth strategy, with a focus on identifying and testing non-traditional growth levers that connect in-field product value to compelling go-to-market narratives. Success in this role depends on rapid experimentation, learning from real customer behavior, and translating insight into action. In close partnership with the GM of Backcountry, the Backcountry Product Manager, and the CMO you will play an active role in positioning the product, communicating its value, and accelerating efficient growth as the business scales. The ideal candidate brings a strong growth marketing foundation, comfort operating in ambiguity, and the creativity to develop different playbooks for reaching customers. Growth Strategy & Hands-on Execution • Own the full-funnel growth strategy for onX Backcountry. You will be responsible for identifying, prioritizing, and executing on opportunities to drive user acquisition, activation, retention, and revenue., • Lead channel management strategy, taking a hands-on approach to guide the team and directly manage key channels as needed, while empowering your team to own their respective areas and contribute effectively., • Work closely with the GM of Backcountry, Backcountry Product Manager, and CMO to position Backcountry for its next phase of breakout growth, • Develop and execute a high-velocity experimentation roadmap to unlock new growth levers, using AI-supported analysis and rapid testing to accelerate learning, surface insights, and focus investment on what works., • Partner with subject matter experts across the company to generate new marketing programs and direct or influence testing roadmaps for multiple channels including influencer marketing, partnerships, paid media, social media, digital user acquisition, lifecycle, PR, and events. Team Leadership & Development • Lead, mentor, and develop a small, high-performing team of marketing professionals, fostering a culture of ownership, accountability, and rapid experimentation., • Enable your team members to contribute productively by setting clear goals, providing regular feedback and coaching, and removing roadblocks to their success., • Manage team resources effectively, ensuring the right balance of hands-on execution from yourself and strategic delegation to the team. Cross-Functional Collaboration • Partner closely with functional leaders and their teams within user acquisition, lifecycle/marketing automation, creative, content marketing, PR, Customer Experience, and Brand Marketing to ensure a holistic strategy. Leverage Data to Drive Decision-Making • Own top-line marketing KPIs for the Backcountry vertical (Trials, Conversions, Retention, Renewals), partnering with your team and functional leads to interpret results, pressure-test hypotheses, and iterate strategies using AI-enabled insight generation and analysis., • Leverage data from market trends, customer behavior, and performance — using AI-supported synthesis and pattern detection — to refine strategy and identify new opportunities for impact., • Partner closely with Business Intelligence and Finance teams to analyze the impact of marketing campaigns. Deeply understand subscription-based B2C business metrics (LTV:CAC, ARPU, ARR, etc.) to identify and explore new opportunities and approaches., • Effectively communicate Backcountry’s performance, learnings, and plans across onX, translating complex, AI-supported analysis into clear, actionable narratives for diverse stakeholders., • 7+ years of growth marketing experience, • A results-oriented, entrepreneurial mindset and a passion for driving growth, • A shared passion for and ability to demonstrate onX’s Company Values, • Bachelor’s degree or equivalent experience, • Permanent US work authorization is a condition of employment with onX., • Ability to travel monthly, as needed, for multiple days to a corporate office or other onX strategic location, such as a Basecamp. Though not required, we would be thrilled to consider candidates with any of the following: • Experience working in both startup and growth-stage environments, • Outdoor industry experience onX has created a thriving distributed workforce designed to foster connection, collaboration, and shared experience across several US locations. We have two HQ locations in Bozeman and Missoula, MT and established virtual workforce Basecamps in Austin, TX; Charlotte, NC; Denver, CO; Kalispell, MT; Minneapolis, MN; Portland, OR; Salt Lake City, UT; and Seattle, WA. As a distributed workforce, we come together regularly for work and connection and team members are expected to travel quarterly with the potential for some roles to travel monthly. onX is committed to compensating all employees fairly and equitably for their contributions. This role spans two levels and applicants can expect to make between $120,000 to $195,000 upon hire, depending on level hired into. The pay range will vary based on experience, skills, certifications, and education among other factors as required in the job description. In addition, full-time onX employees are eligible for a grant of common share options with a vesting schedule and a potential annual bonus of 10% based on company performance. Total rewards include: • Comprehensive health benefits, including a no-monthly-cost medical plan, • Parental leave plan of 5 or 13 weeks fully paid, • 401k matching at 100% for the first 3% you save and 50% from 3-5%, • Company-wide outdoor adventures and amazing outdoor industry perks, • Annual “Get Out, Get Active” funds to fuel your active lifestyle in and outside of the gym, • Flexible time away package that includes PTO, STO, VTO, quiet weeks, and floating holidays In this role, success is driven by cognitive abilities such as concentration and problem-solving, essential for our computer-centric tasks. onX will explore reasonable accommodations to ensure that individuals with diverse abilities can fully engage in and contribute to the essential physical and mental functions of the job. If you need assistance or accommodation, please contact us at ___. Position open until filled. #LI-Remote At onX, we believe that unique perspectives make us stronger. By bringing together people with different experiences, ideas, and viewpoints, we fuel innovation and move closer to our mission of awakening the adventurer in everyone. We are proud to be an equal opportunity employer and are committed to fairness not only in hiring, but also in development, compensation, and promotion. Our goal is to build an inclusive community where every team member can show up authentically and thrive. Together, we win as one team. Come join us! onX does not sell any Personal Information, but we may transfer employment related records to our service providers or third parties that provide business services to onX or as required by law. For more information, see our . As part of our interview process, your conversation may be recorded for documentation purposes to allow interviewers to focus fully on the discussion. Recordings are confidential and accessible only to authorized personnel. Please note, onX respects all applicable laws regarding recording consent, and you will have an opportunity to opt-out if preferred.

Crowdbotics is on a mission to radically transform the software development lifecycle by unlocking the code you’ve already built, so you can focus on the code that makes a difference. Our software development platform uses generative AI to help systematically reuse plans, specs and code so you can focus on the code that makes a difference – just the new, differentiated capabilities. The Crowdbotics platform helps enterprises build applications with unprecedented speed, efficiency and less risk. At Crowdbotics, we put innovation on repeat. We are redefining software development, empowering customers to harness the power of AI to reuse the code that matters to deliver the next billion apps Why join Crowdbotics? Our benefits include... • Competitive salary and benefits package., • Flexible working hours and remote work opportunities., • A dynamic and supportive team environment., • Opportunities for professional growth and development., • Access to the latest tools and technologies. Our Values at Crowdbotics: • Customers First: Whether you are a current or future customer, a potential partner, a developer in our community, or a creator building on our platform – your success is our success. We care deeply about your outcomes and success., • Ownership: We believe in taking responsibility and owning the work we do. Our team is encouraged to take the initiative and showcase their unique skills., • Curiosity: We believe in the immense power of data to understand what works and what doesn’t. We strive to continuously learn and evolve by using data-driven insights and analytics., • GRIT: We admire resilience and tenacity. We believe:, • A Growth mindset gets to great, • In Running fast to own the outcome, • In Iterating to Innovate, • In Team over self. If this sounds like you, we’d love to hear from you! At Crowdbotics, our goal is to hire and promote an exceptional diverse workforce. We are a remote-first company committed to diversity, inclusion, and belonging in all aspects of our organization. We value and celebrate diversity that our individual differences make us stronger and better. Crowdbotics is an equal opportunity employer dedicated to fostering an inclusive and welcoming environment for all. Thank you for your interest in Crowdbotics! If you’re excited about joining our team but don’t see a position that fits your skills right now, please submit your application below. We’ll keep your information on file and reach out to you when a suitable opportunity arises. One of our recruiters may also contact you to learn more about your background and see where you’d be a great fit when a role that matches your credentials becomes available. Crowdbotics is an E-Verify Employer and this organization participates in E-Verify.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: The Director of Customer Success leads a high-performing organization that drives value realization, retention, and expansion across customers. This executive owns the end-to-end post‑sales customer lifecycle-from onboarding through to renewal-ensuring operational excellence and measurable ROI aligned to vertical specific priorities (e.g., risk & compliance, operational efficiency, customer experience, and data security). You will build the vertical strategy for a portfolio of complex enterprise accounts, partnering cross-functionally with Sales, Operations, Product, Customer Care, and Marketing to deliver exceptional customer outcomes and sustainable revenue growth. While the role is 100% remote there will be up to 25% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Strategy & Leadership • Define and execute the vertical CS strategy, segmented by sub-vertical and customer tier, • Build, scale, and mentor a diverse team of Customer Success Managers and Directors., • Establish a value framework with finance-relevant KPIs, outcome maps, and executive communications (QBRs)., • Ensure successful onboarding and time-to-value with robust project governance for complex, multi-stakeholder programs., • Drive QBR cadence with key stakeholders; communicate value tied to business cases and regulatory imperatives., • Drive adoption, maturity, and expansion through structured success plans, territory maps and executive sponsorship programs., • Build customer advocacy (references, case studies, advisory boards) aligned to the finance ecosystem.Cross-Functional Partnerships, • Partner with Product on voice-of-customer, roadmap validation, beta programs, and finance-grade features (security, reporting, controls)., • Partner with Implementation teams for onboarding, reduce time-to-value, and ensure high-quality project delivery., • Align with Sales teams on expansion strategies, whitespace analysis, commercial alignment, and account plans., • Collaborate with Support and Engineering on incident management, major incident communications, and reliability narratives.Operational Excellence, • Design and operationalize a CS operating model: segmentation, coverage, health scoring, success planning, QBR templates, renewals forecast, and escalation paths., • Bachelor's Degree or equivalent (MBA optional but preferred), • 3+ years of related experience in Account Management, • 2+ Years of organizational leadership experience, • 5+ years of experience managing accounts valued at over $500k (significant company experience managing complex, high-value accounts), • Ability to manage and lead during times of change and organizational transformation, • Understanding how to work growth businesses in a competitive environment, • Excellent tactical execution skills, • Strong sense of process and the ability to innovate on process tools and conventions, • Ability to craft detailed, well-written communications and proposal, • Maintain a high emphasis on teamwork, collaboration, and process innovation, • Ability to influence others through strong verbal and written communication, • Strategic mindset: self-directed, organized, analytical, and have excellent problem analysis/problem-solving skills, • Ability to build relationships, communicate effectively throughout an organization, influence, negotiate, and establish mutually agreeable expectations, • Diligent, resourceful, versatile, and able to multitaskWhy First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays, • Access to tech and growth opportunities, and leaders who want you to succeed! More About Our Values Code, • Honor Honesty, Consistency, and Responsibility: Do the right thing, • Cultivate an environment of dignity: Show respect for the individual, • Take an Outside-In approach: Put the client first, • Think out-of-the-box: Innovate and create The salary range for this position is approximately $130-150K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. #LI-LR1 United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

Corporate Actuarial's Valuation team produces reserving and other financial metrics across IFRS, Solvency II, and US Statutory frameworks. The mission is to deliver timely, forward-looking, accurate, and actionable financial information for senior management, Finance, auditors, and regulators. The Director & Actuary is a newly created role reflecting Munich Re Life US's rapid expansion into the Longevity market. This leader will play a central role in shaping and scaling valuation and financial reporting for the Longevity, Annuities, and Group reinsurance portfolios across IFRS 17, Solvency II, and U.S. Statutory frameworks. This role manages a team, implements and executes actuarial assumptions and models, improves processes, and delivers reports for management and regulators. The Director also partners in onboarding new deals and provides technical guidance on valuation methods and controls. • Prepare quarterly and annual valuations and financial reports for Longevity, Annuities, and Group business across IFRS 17, Solvency II, and US Statutory standards, supporting forecasts and planning., • Analyze movements and key result drivers, offering clear executive commentary on period changes., • Deliver timely, accurate, audit-ready valuations with strong Finance system reconciliations., • Manage the maintenance and execution of longevity, annuity, and group valuation models for reporting., • Apply and valuation assumptions, ensuring regular review, documentation, impact analysis and approval per internal guidelines and actuarial standards., • Ensure all reporting complies with regulatory and actuarial standards., • Conduct projection exercises, sensitivities, and scenario analyses for Longevity, Annuities, and Group businesses to aid strategic planning and forecasting., • Collaborate with Corporate Actuarial, Finance, and business units on planning, capital initiatives, and in-force management actions such as risk transfers and treaty restructures., • Act as valuation liaison to Pricing, Business Development, Risk Management, and stakeholders for new or renewed treaties in Longevity and Group., • Ensure robust governance and controls for all valuation processes, maintaining thorough documentation and execution records for audits., • Serve as the main valuation contact for external auditors and regulators on Longevity, Annuities, and Group blocks., • Enhance valuation controls and analytical review to support transparency and risk management, focusing on reserve movements, assumption changes, and management judgment., • Lead, mentor, and develop a high-performing actuarial team., • Set objectives aligned with Corporate Actuarial priorities., • Foster strong cross-functional collaboration. Qualifications • FSA required, • 8+ years of relevant experience in actuarial valuation or financial reporting, • Demonstrated knowledge of IFRS, Solvency II, and US Statutory frameworks, • Understanding of Longevity structures and/or Annuities products is an advantage, • Familiarity with Group insurance products is an advantage, • Strong technical proficiency with actuarial modeling platforms (GGY AXIS or similar) and advanced Excel skills, • Excellent communication skills, with an ability to convey complex actuarial concepts and movements to non-technical stakeholders clearly and succinctly., • The ability to mentor developing actuaries and coordinate cross-functional initiatives. We are proud to offer our employees, their domestic partners, and their children, a wide range of insurance benefits: • Two options for your health insurance plan (PPO or High Deductible)., • Prescription drug coverage (included in your health insurance plan)., • Vision and dental insurance plans., • Additional insurance coverages provided at no cost to you, such as basic life insurance equal to 1x annual salary and AD&D coverage that is equal to 1x annual salary., • Short and Long-Term Disability coverage., • Supplemental Life and AD&D plans that you can purchase for yourself and dependents (includes Spouse/domestic partner and children)., • Voluntary Benefit plans that supplement your health and life insurance plans (Accident, Critical Illness and Hospital Indemnity). In addition to the above insurance offerings, our employees also enjoy: • A robust 401k plan with up to a 6% employer match, • Paid time off that begins with 24 days each year, with more days added when you celebrate milestone service anniversaries., • Eligibility to receive a yearly bonus as a Munich Re employee., • A variety of health and wellness programs provided at no cost, including a gym fitness reimbursement., • Paid time off for eligible family care needs., • Tuition assistance and educational achievement bonuses., • A corporate matching gifts program that further enhances your charitable donation., • Paid time off to volunteer in your community. At Munich Re US, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services. We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. About Munich Re Together, we engage with everything we have and are, to help humankind act braver and better. As the world's leading reinsurance company with more than 40,000 employees in over 50 locations around the globe, Munich Re introduces a paradigm shift in the way you think about insurance. By turning uncertainty into manageable risk, we enable fundamental change. We recognize Diversity, Inclusion, and Belonging as a key priority with a culture that welcomes different thoughts and opinions. We dare to think big and are continuously innovating on behalf of our clients. For New York City based employees, the base salary range anticipated for this position is $185,000 - $258,000, plus an opportunity for an annual company bonus based upon a percentage of eligible pay. The salary estimate displayed represents the typical salary range for candidates hired in this position. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have and comparison to other employees already in this role. Please note that only candidates who are selected for interview will be contacted directly. We thank all candidates for their interest. ___ Save job

Aon is hiring a Senior Casualty Broker Advisor. As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Construction and Infrastructure Practice. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed. What the day will look like The Broker Advisor is responsible for assessing client needs, designing solutions and negotiating with insurance carriers to obtain coverage that is in a client's best interests • Senior advisor to the Head of Casualty including overall strategy, key initiatives with market partners and overall colleague development, • Professional who develops and manages client relationships, account strategies and insurance marketing activities., • Act as a trusted advisor to the client, in broking, designing, selling and servicing complex accounts, • Provide outstanding and timely service and support to clients, relationship managers and originator, • Identify and analyze client exposures and ensure policy coverage addresses all such exposures, • Facilitate the compilation of submission information in conjunction with clients, relationship managers, originators and service center support, • Finalize market submission and product design options to clients, relationship managers, and originators, • Review and analyze quotes and binders to ensure appropriate coverage, • Detailed knowledge of the existing and prospected business within the segment, • Insurance Carrier relations specific to the segment, • Bespoke Broking and account reviews, • Detailed knowledge of the market dynamics within the segment, • Retain and grow assigned clients / prospects, • Adhere to the highest standards of professionalism and ethical behavior in all activities and able to work well in a team environment, • Potential management responsibilities, • Minimum 15+ years construction/infrastructure customer service and brokerage support experience, • Agent/Broker License, • Proven collaboration skills, • Strong oral presentation skills and the ability to clearly articulate complex written messages, • A network of carrier relationships, • Strong negotiation skills, • Broking experience on major complex risks, • Management Skills Preferred, • Bachelor's degree required How we support our colleagues In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well. Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ___ For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances. Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Pay Transparency Laws: The salary range for this position (intended for U.S. applicants) is $250,000 to $350,000 annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location. This position is eligible to participate in one of Aon's annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan. A summary of all the benefits offered for this position: Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance. This role does not accrue vacation. Rather, this role is eligible to take paid time off at the discretion of the employee and management in accordance with company policy and practices. Various other types of leaves of absence; paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies. 2569516

Senior Project Manager - North American Integrated Analytics Team As a Senior Project Manager, you will lead complex, cross-functional projects that deliver transformative solutions for life insurance clients. You will manage client implementations, ensure alignment with business objectives, and foster collaboration across diverse teams including Risk Specialists, Data Scientists, and Engineers. This role requires a blend of technical expertise, business acumen, and leadership skills. Job Responsibilities • Drive innovation by enabling new underwriting paradigms, distribution models, and data management, • Support the design and development of consumer-facing risk assessment products for North American clients, • Manage communications with various executives at carrier clients through critical project phases including procurement, delivery, and enhancements, • Participate throughout the software development lifecycle-from initiation through testing and implementation-working closely with internal and client development teams, • Manage all project phases leveraging project management tools, Agile methodologies, international standards (PMI and PMBOK), and best practices., • Deliver and own project outcomes aligned with established cost, timing, deliverables, and scope, • Specify and meet project delivery expectations through stakeholder management and meet/exceed the project sponsor's specified expectations to ensure buy-in and project success, • Proactively identify and track project risk and develop mitigation plans to manage risk (i.e., risk related to technology, change management, business process management, and requirements management), • Ensure production of necessary project documentation, • Continuously monitor project health and develop innovative approaches to resolve problems and significant issues; involve management where necessary, • Assist with tracking and reporting revenue and expenses, • Maintain communication with Compliance managers, document associated needs, and escalate issues, • Build and maintain professional relationships with various business units and global contacts, internally and externally Qualifications The successful candidate demonstrates a natural desire to provide exceptional client service through his/her energy, enthusiasm, and initiative. In addition, we are looking for the following qualifications: • 7+ years of project management experience leading and managing a variety of projects, • Bachelor's degree in Business, Economics, Computer Science/IT, or equivalent, • Experience in Life Insurance (Direct Carrier or Reinsurance) is highly desirable, • Commercial awareness of insurance, underwriting, and rule/decision engines, • Strong facilitation skills and the ability to communicate (verbal & written) at all levels with various internal and external stakeholders with professionalism, clarity, and precision, • Extensive IT experience, preferably in application development, with in-depth knowledge of the full Software Development Lifecycle, • Experience managing projects that require integration between parties and systems, • Prior experience in Agile project management methodologies like SCRUM as well as sound knowledge of project management techniques and methodologies like PMI, PMBOK, etc., • Proven ability to quickly earn the trust of clients and key internal stakeholders; taking accountability; mobilize, motivate, and lead teams; set direction and approach; resolve conflict; deliver tough messages with grace; and execute with limited information and ambiguity, • Ability to manage multiple projects simultaneously while maintaining quality and meeting expectations, • Ability to align closely with business goals and priorities, • Attention to detail and organizational skills, • Skilled at customer relationship management, • Superior written and oral communication skills, including presentations to clients and internal management, • Advanced proficiency in MS Excel, PowerPoint, Word, Project, • Experience with Azure DevOps, • Experience with software engineering best practices, • Agility to work across multiple internal teams and multiple assignments in a dynamic environment, • Ability to learn quickly, adapt to changing conditions, and take initiative, • A drive to make a meaningful impact and deliver results with ownership Our Benefits • Comprehensive Medical Plans, • PTO and Family Leave, • Retirement Savings Plans, • Dental and Vision Plans, • Life and Disability insurance, • Employee Assistance Program, • Adoption Assistance, • Wellness Programs - Calm, WW, SoFI, Virgin Pulse, • Commuter Benefits, • FSA and HSA Plans, • Hospital Indemnity, Critical Illness and Accident Plans At Munich Re US, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services. We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. About Munich Re Together, we engage with everything we have and are, to help humankind act braver and better. As the world's leading reinsurance company with more than 40,000 employees in over 50 locations around the globe, Munich Re introduces a paradigm shift in the way you think about insurance. By turning uncertainty into manageable risk, we enable fundamental change. We recognize Diversity, Inclusion, and Belonging as a key priority with a culture that welcomes different thoughts and opinions. We dare to think big and are continuously innovating on behalf of our clients. For New York City based employees, the base salary range anticipated for this position is $153,583 to $177,833, plus an opportunity for an annual company bonus based upon a percentage of eligible pay. The salary estimate displayed represents the typical salary range for candidates hired in this position. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have and comparison to other employees already in this role. Please note that only candidates who are selected for interview will be contacted directly. We thank all candidates for their interest. ___ Save job

All locations New York, United States; Atlanta, United States; Chicago, United States; Philadelphia, United States; Head of Environmental We are adding to our diverse team of experts and are looking to hire those who are committed to building a culture that enables the creation of innovative solutions for our business units and clients. The Company Welcome to Munich Re Specialty - North America, a leading specialty insurance provider dedicated to delivering exceptional underwriting, claims, and risk management expertise to our partners and customers. As a trusted industry expert, we offer a broad range of comprehensive and customized solutions, including casualty, professional lines, property, surety, and public entity coverages. With the financial strength and global resources of our A+ Superior (A.M. Best) rated organization, we provide unmatched stability and reliability. Our team is committed to superior service levels, a distinctive approach to specialty solutions, and a deep understanding of the complex risks our clients face. Join our team and be part of a dynamic and experienced organization that is shaping the future of specialty insurance in North America. The Opportunity Future focused and always one step ahead! We are seeking to add an experienced leader to help support the launch for our new specialty Environmental product located in New York, Philadelphia, Chicago or Atlanta. As the Head of Environmental, you will be responsible for building and executing a products and professional liability solution in support of the industry. Key Responsibilities: • Drive the product development, strategy, and production for specialty environmental products including site, contracting, CPL and UST products, as well as the retention and growth of profitable products to support the growing environmental liability market segment., • Lead the build out, creation and maintenance of the environmental underwriting team, • Attract, manage and mentor a team of underwriters, providing guidance and support., • Drive the distribution strategy by cultivating new and existing broker relationships that includes development and execution of production strategies and business plans to implement and maximize growth objectives and rate goals., • Develop and execute underwriting strategy and appetite, • Measure and optimize portfolio progress by reviewing and analyzing underwriting data and monitoring industry best practices to identify opportunities for continuous improvement, • Underwrite, market, quote, bind and retain a profitable book of specialty business that meets profitability and growth targets., • Operate within granted authority and make referrals to underwriting leadership as appropriate., • Development and execution of production strategies and business plans to implement and maximize growth objectives and rate goals., • Cultivate and maintain strong relationships with brokers and insured parties across the U.S., • Coordination with other Munich Re business units is expected and encouraged to identify potential bundle and cross-sell opportunities to offer the best holistic solutions to our clients., • Collaborate with cross-functional teams to ensure alignment and execution of business objective, • Assist in day to day operations and projects as assigned which could have client, business group, divisional and corporate impact., • Maintain Underwriting governance across the team, • Represent the Munich Re brand and Munich Re Specialty Insurance at client events, seminars, meetings, etc. Qualifications: • Advanced working knowledge of Environmental products and pricing, UW processes and procedures, market and competition, laws and regulations, strategic planning, and relevant industry trends that have been developed in 10+ years of experience, • Experience in managing a P&L, • Experience with attracting, motivating, organizing and driving underwriting talent toward a mutual goal, • Excellent underwriting, marketing and analytical skills that have been developed in +10 years of experience, • Successful track record of developing and maintaining strong relationships with brokers, • Ability to think strategically and function tactically, • Strong ability to lead, manage and effectively influence peers., • Exceptional communication skills that energize and engage brokers, clients and colleagues and the ability to convey a vision and client-focused solutions, • Ability to present and negotiate complex agreements with brokers and internal stakeholders, as well as develop and maintain strong relationships, • Effective time management and organizational skills, • Tech savviness and a willingness to experiment with and learn new technologies, • Willingness to travel up to 25% We are proud to offer our employees, their domestic partners, and their children, a wide range of insurance benefits: • Two options for your health insurance plan (PPO or High Deductible)., • Prescription drug coverage (included in your health insurance plan)., • Vision and dental insurance plans., • Additional insurance coverages provided at no cost to you, such as basic life insurance equal to 1x annual salary and AD&D coverage that is equal to 1x annual salary., • Short and Long Term Disability coverage., • Supplemental Life and AD&D plans that you can purchase for yourself and dependents (includes Spouse/domestic partner and children)., • Voluntary Benefit plans that supplement your health and life insurance plans (Accident, Critical Illness and Hospital Indemnity). In addition to the above insurance offerings, our employees also enjoy: • A robust 401k plan with up to a 5% employer match, • A retirement savings plan that is 100% company funded., • Paid time off that begins with 24 days each year, with more days added when you celebrate milestone service anniversaries., • Eligibility to receive a yearly bonus as a Munich Re employee., • A variety of health and wellness programs provided at no cost., • Paid time off for eligible family care needs., • Tuition assistance and educational achievement bonuses., • A corporate matching gifts program that further enhances your charitable donation., • Paid time off to volunteer in your community. The Company is open to considering candidates in numerous locations, including New York City (NY), Philadelphia (PA), Chicago (IL), or Atlanta (GA). The salary range posted below reflects market variations across various locations. The offer will be adjusted per geography. The base salary range anticipated for this position is $226,900 - $378,100, plus opportunity for company bonus based upon a percentage of eligible pay. In addition, the company makes available a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, 401k match, retirement savings plan, paid holidays and paid time off (PTO). The salary estimate is adjusted to reflect the varying market conditions across different locations, with the with the higher end being more aligned with the New York City job market. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have and comparison to other employees already in this role. Most candidates will start in the bottom half of the range. At Munich Re, we see Diversity, Equity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services. We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ___ Save job

At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins - big and small. Supported by operating principles of being strategy-led, ___-based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let's build what's next - together! We'resolving the toughest challenges forFinance teams thatfocus onperformance management,consolidations,and reporting. We have always had world-class flexibility and user adoption, but now, with our out-of-the-box Finance Applications andembedded Anaplan Intelligence platform, we are delivering more value than ever, faster. Within Anaplan's Finance Center of Excellence asa Principal Product Manager - Finance Applications, you will play a pivotal role in shaping applications for planning, forecasting, and reporting use cases, and will be responsiblefor overseeing the product lifecycle of specific applications, from concept to delivery.You will collaborate withApplication Solutions Architects and Finance Product Management teams,guide andadviseour Application Builders Team,and ensurethe successfuladoption andimplementation of these applicationsby ourGTM and Professional Services teams. This is a unique opportunity for an innovative, results-driven product manager to drive Anaplan's Finance solutions. The role requires proven application product management expertise, the ability to optimize processes, rigorous attention to detail and deadlines, and outstanding communication and presentation skills, Key Responsibilities • Coordinate definingand managingthevision, strategy, and roadmap forspecificFinanceApplications targeting the office of the CFO., • Drive the deliveryof Finance Applicationsincorporating thesuite of Anaplan platform components (including model and UX building,Application Framework, AI,user management, dataintegration, reporting,forecasting, etc.) by:, • Gathering and prioritizing application requirements from internal/external SMEs and customers., • Documentingand managingtheapplication design, resourcing, workplan and critical paths,fromapprovalto delivery;Ensuring adherence to best practices,application buildingstandards, and project timelines., • Collaborate with Anaplan QA Teams to develop test plans, automate testing processes, andidentifyand resolve defects., • Define and track key performance indicators (KPIs) to measure the success and impact of Finance Applications., • Partner with Anaplan's Product Management, Sales, Customer Success, and GTM Enablement Teams to ensure seamless integration of Finance Applications into Anaplan's GTM motion by:, • Supporting the creation of compelling conceptual demos and all supporting content including training, guides, play books to empower partners and internal teams., • Creatingandmaintainingcomprehensive documentation forFinanceApplications, including user guides, release notes, and technical specifications. Key Metrics • Delivery to the market of Finance Applications and feature enhancements, • Adoption and successful completion of enablement by Anaplan Teams., • Value of sales of Finance Applications, • Evaluation and feedback fromProduct Management,Sales, SolutionConsulting,Professional Services,and GTM Enablement. Qualifications • Bachelor's degree in Finance,Computer Science,Information Systems,Business, orrelatedfield. Advanceddegreepreferred., • Proven experience in product management and application development, with a focus onfinance-relatedsoftware solutions., • Strong understanding of financial planningprocesses, methodologies, and systemswith domainexpertiseinfinancial planning and analysis (FP&A), • Experience buildingmulti-dimensional planning models,ideallyon theAnaplan platform., • Experienceworkingwithcross-functional teams in an Agile development environment., • Excellent communication, leadership, and stakeholder management skills., • Ability to thrive in a fast-paced, dynamic environment and manage multiple projects simultaneously. #LI-SP1 Base Salary Range:$190,000—$257,000 USD Our Commitment to Diversity, Equity, Inclusionand Belonging (DEIB) We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren't just words on paper - this is what drives our innovation, it's how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. Fraud Recruitment Disclaimer It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals. Anaplan does not: • Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.

Introduction At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview The Client Service Director is accountable for leading a Client Service team that delivers high quality and efficient service to both the internal and external clients of one or more Branches. This role reports directly into the Area President with a dotted line into the Regional Client Service Leader to ensure service goals and objectives support the Branch strategy. The Client Service Director will have people management responsibility over one or more Branch’s Client Service Supervisors, Managers and Associates. This role has a direct impact on business outcomes such as client retention, client satisfaction, enhancing Gallagher's value to our clients and prospects, achieving operating/margin targets and creating a culture of performance and continuous improvement. The Client Service Director serves as ambassador to carrier partners; aligning client expectations and carrier deliverables to maximum effect. In addition to supporting divisional and regional projects, the position is accountable to take actions that ensure the region and broader enterprise maximize retention of client revenue in support of organic growth targets that provide appropriate shareholder value. How you'll make an impact Branch Success • Provides direct leadership to multiple client service teams, including managing and supervising assigned staff, establishing goals and evaluating results, • Coaches and mentors entire client service team, including Client Service Supervisors, • Has direct oversight and is responsible for branch compliance in collaboration with the Branch Operations leader, • In collaboration with branch leaders (Client Service Supervisor (CSS) and Branch Director of Operations (BDO)) supports workload balancing efforts through defined CSO benchmarks to ensure appropriate staffing levels, • In partnership with the branch leadership, develop work flows, planning and service models that are consistent and sufficient to support the renewal and onboarding process for clients, • Actively recruit, hire, mentor and train new team members, • Responsible for oversight of branch-level performance management process with performance reviews, goal setting and progress meetings, • Identify and support best practice opportunities that can be shared with the broader enterprise by fostering a culture of innovation, • Support M&A integration to bring new partners into alignment with current CSO practices as appropriate, • Through the use of defined metrics, provide direct oversight to ensure CSO practices are being adopted, implemented and adhered to, • Helps to achieve critical client retention goals by serving as an escalation/executive contact on Most Important Clients (MIC) as needed, • Resolve difficult, high profile client issues by conducting root-cause analysis, implementing appropriate corrective action plans, and applying lessons learned for future benefit, • Proactively communicate performance results to members of the Regional operations team and other key stakeholders, including Branch Managers, • Identify, facilitate, lead and/or participate in projects to continually improve operations, which includes projects and initiatives with a regional and divisional scope, • In collaboration with branch level client service leaders (Client Service Supervisor (CSS) and Branch Director of Operations (BDO)) supports workload balancing efforts through defined CSO benchmarks, • Partner with regional counterparts to drive best practices, • Champion divisional objectives within the region, • Leverage technology and automation to create capacity for expanded sales and improved service, • In partnership with HRBT leaders, champion and support benefits administration technology needs within the region, • Promote clear understanding of carrier partner processes, platforms and offerings, • Track and communicate meaningful measurement(s) of CSO, • Provide direct leadership to Client Service Supervisors and client service team members, • Manage, support and mentor local and regional client services leadership team, • Deliver timely, candid and tactful feedback and coaching, both positive and developmental, • Maintain confidential information, • Support the team by leading communication and adoption of resources and tools to deliver tier one service to our clients, • Champion partnership and teamwork between sales and service, • Model and support appropriate accountability for results in the organization, • Leverage communication best practices to ensure alignment and transparency within the region, • Clearly articulate the vision of the organization, and provide specific direction to ensure others’ success, • Consistently model the Gallagher Way; foster a culture of teamwork and growth throughout the organization, • Facilitate cross functional interactions across the organization to ensure win-win outcomes, • In partnership with other regional leaders, identify and cultivate top talent to support succession within the region, • Develop and maintain relationships with key vendor partners, including carriers, TPA’s and technology vendors, • In partnership with HR Leaders, ensure region compliance with required training, • Manage implementation of Client Annual Review (CAR) procedures for Most Important Clients and any at risk clients; coordinate and collaborate with Operations counterpart, • Participate in industry related educational and product information seminars and courses, • Report to region / branches on key client services activities and initiatives at both management and all Staff Meetings Required: Bachelor's degree with 5+ years client service and/or claims management experience -OR- High School degree/GED with 10+ years client service and/or claims management experience. 3+ years supervisory experience. Appropriate licensing as required. Preferred: Demonstrates a breadth and depth of operational service delivery management expertise focused on service quality, people, process and technology. Prior experience designing and implementing. Significant experience leading and managing teams (preferably in a matrix environment) with an operational service delivery or shared services environment. Behaviors: Strong communicator at all levels Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Medical/dental/vision plans, which start from day one!, • Life and accident insurance, • 401(K) and Roth options, • Tax-advantaged accounts (HSA, FSA), • Educational expense reimbursement, • Digital mental health services (Talkspace), • Flexible work hours (availability varies by office and job function), • Training programs, • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing, • Charitable matching gift program We value inclusion and diversity ___ to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Do you have Hospice Heart? If your answer is yes, then you may just be the Volunteer Services Manager we are looking for! Directs the provision of hospice volunteer support services in accordance with federal guidelines, in alignment with the specific needs of the organization and organizational mission. Provides administrative supervision, support, and accountability to the team of Volunteer Coordinators and Volunteer Assistant; while overseeing recruitment, retention, training, and creative program development. Integrates with the hospice management team to promote the organization's mission and growth. Provides leadership in the field of hospice volunteer administration through active involvement in local and national organizations. * • Lead and manage the Volunteer Services department, including Volunteer Coordinators and support staff; provide supervision, coaching, performance evaluation, and corrective action as needed., • Oversee volunteer recruitment, onboarding, training, and retention, ensuring a strong, engaged, and missiondriven volunteer workforce., • Ensure compliance with hospice regulations and organizational standards, including CMS volunteer requirements, documentation, and mandatory education., • Develop, evaluate, and enhance volunteer programs, incorporating creative engagement strategies and technology where appropriate., • Manage departmental operations and administration, including budgeting, reporting, productivity monitoring, and annual planning., • Collaborate crossfunctionally with hospice leadership, clinical teams, and corporate services (HR, Compliance, Finance, Marketing, IS)., • Participate in quality improvement and compliance initiatives (QAPI) to support service excellence., • Represent the organization in the field of hospice volunteer administration, including participation in local and national professional activities., • Bachelor's degree (Master's degree preferred.), • Minimum of two years' experience working in a supervisory or management role, • Minimum two years of experience working with volunteer support programs., • Hospice or palliative care experience preferred.

Thank you for considering Progyny! The Member Experience Intern will support Progyny's Experience team by helping create clear, insightful summaries of real member journeys. These summaries play an essential role in understanding how members navigate their fertility and family-building benefits, where theyencounterfriction, and how Progyny can continue improving support across clinical, digital, and service touchpoints. Progyny [NASDAQ: PGNY] is a leading healthcare company reshaping family building by providing innovative fertility benefits to millions of people. Progyny has refined a differentiated approach to plan design, network development, and member experience that enables members to achieve more favorable outcomes than national averages along key fertility metrics. Progyny's internship program begins June 2nd, 2026 and culminates in a presentation to senior leadership. What you'll do... * Lead and collaborate cross functionally across all departments to support Progyny's growth initiatives in conjunction with requirements from leadership * Develop data and analytics models that elevate the Voice of Customer across variable feedback channels including surveys, call center data, and digital data. * Organize interview opportunities with internal and external partners to validate Voice of Customer assumptions and support data model architecture. * Assist in the project management of our Voice of Customer program development including new vendor partner integrations. * Understand and analyze various drivers impacting key metrics and outcomes and provide a fact-based recommendation to the stakeholders. * Experience opportunities to use your skills in impactful projects, meetings and presentations to senior leadership. * Constantly be challenged to generate net new solutions to solve member or client problems. About you... * Must be enrolled in a graduate program * Strong Microsoft Office (PowerPoint, Excel, Word) skills and ability to efficiently work with large volumes of data and pivot tables * Organized and methodical with strong attention to detail * Comfortable collaborating with and presenting to executives * Demonstrated ability to be adaptive and inquisitive; natural problem solver * Prefers to work independently with clear initial guidance/requests leveraging cross-functional resources and teams * Driven to deliver results with the ability to establish rapport, earn trust, and effectively collaborate with others *This is a paid internship, please submit your resume and cover letter when applying. Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. In compliance with New York City's Wage Transparency Law, the hourly salary [wage] range for NYC-based applicants is: $25.00/hour - $50.00/hour. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___.

Location: Manhattan, NY Field Service/Installation Technician at Benco Dental At Benco Dental, our company is our family, and we are looking for a new addition to assist us in Driving Dentistry Forward. Please review the description below carefully to ensure that this position is the perfect match for you! What's in it for YOU? * Excellent Compensation Packages * Medical, Dental and Vision Benefits Effective on Day 1 * 401k Package, Paid Time Off Program, and Profit Sharing * Associate Discounts and Community Giveback Programs * College Tuition Savings Program * Caring Family Culture Toward all Associates * Certified as a FORTUNE Great Place to Work * Opportunities to Build a Better Benco through Diversity and Inclusion Resource Groups * Family owned for 90+ years Position Summary: The Field Service/Installation Technician is a vital part of our company providing hands-on support to our customers. Service Technicians are independent team players who want to be customer focused. As the Service Technician, you will offer solutions to our clients that extend beyond repairs and maintenance to exemplify our number one goal: driving dentistry forward. Benco Dental offers service technicians career development and will provide a strong sense of accomplishment. Do YOU Possess These Skills and Attributes? * Computer proficiency, including knowledge of Windows-based programs * Organizational skills * Problem solving skills * Exceptional communication skills No Bio-Medical (dental) Device repair experience? No problem! Other relevant experience includes: * Mechanical or Technical experience/education * Electrical, Customer service, Military, or Software/hardware experience * Pneumatics * HVAC Do These Responsibilities Interest YOU? * Providing maintenance and repair services out in the field * Training staff on using equipment * Training customers on using equipment Do YOU Meet These Requirements? * High School Diploma or equivalent * Valid driver's license and clean driving record (Required) * Technical training in the bio-medical or electronics field (Preferred) * Physical: * Routine walking, bending, kneeling, and squatting, sitting, standing, reaching, and twisting * Must frequently lift/lower/carry/push/pull 1 to 55 pounds, occasionally lift/lower/carry/push/pull 56 to 100 pounds * Position requires routine pushing, pulling, grasping and manual dexterity in the use of hands, arms and shoulders * Able to work in tight spaces * Frequent travel to customer sites (daily) and occasional use of power tools The base pay range of $21.63-25.00/hour represents the low and high end of the hiring salary range for applicants that meet the minimum qualifications (tech in training). Actual salaries will vary and may be above or below the range based on factors including but not limited to location, experience, and performance. The hiring range listed is just one component of our total compensation package for employees. Other financial rewards may include bonuses, profit sharing, and Paid Time Off. Who We Are: It's our Mission to Drive Dentistry Forward Benco Dental, the largest privately owned, full-service dental distributor in the United States, has remained in the family since 1930-a family that now includes our more than 40,000 customers and over 1,500 associates in the 48 contiguous states. We provide more supply and equipment options than any other full-service distributor, an offering enhanced by a comprehensive suite of services, including office design, equipment repair, practice coaching, financing and project management, wealth management and dental-specific technology solutions. These services are supported by over 400 professionally trained sales representatives and 300 factory-trained service technicians who begin every task by asking "What does the customer want?" If you enjoy working for a progressive company, who is committed to diversity in our workforce, who values all customers and associates, who also provides the opportunity for growth and development- we encourage you to learn more about our Benco family. We are looking for driven professionals who want to play a key role in our future success, while making a positive impact within our industry. Thank you for your interest in Benco Dental. We look forward to hearing from you! We're proud to be an equal opportunity and affirmative action employer. At Benco Dental we celebrate our associates' differences to foster a culture of diversity and inclusion every day. Click here to learn more about how we promote Equal Opportunity and Diversity and Inclusion at Benco. *This position is a field-based / territory-based / virtually- based / remote-based position that does not require consistently reporting to a physical Benco location.

Summary of Position • Drive a team of navigators who are responsible for providing a superior member experience., • Ensure that the team executes on all elements required to maximize member satisfaction, with a focus on increasing retention, and coordinating member needs from areas such as Quality and Care Management; member needs include closing care gaps, getting HRAs completed, enrolling in care management programs and improving overall satisfaction with EmblemHealth. Collaborate with Supervisors & Managers across the organization to enable effective Member HUB operations., • Responsible to ensure the team's performance is optimized for measured business performance based on program success metrics such as care gaps closed, Care Management program enrollments etc., • Coordinate with Workforce Management to maintain schedules and staffing ratios and balance against outreach needs; ensure compliance with policy and procedures; manage performance of Member HUB Navigators; ensure high level intake of outreach needs and prioritize/delegate as needed, • Drive continuous improvement efforts including the development of insights and further actions to improve member experience, satisfaction, and retention., • Manage Campaign intake, lead record assignments and prioritization of work to ensure successful campaign outcome. Principal Accountabilities • Responsible for daily management of all aspects of Member HUB Navigator's work including live guidance as needed for calls, and ongoing mentoring / coaching activities. Manage the Member HUB Navigators to prioritize their workloads and projects that are aligned with strategic objectives and established KPIs, • Provide daily oversight of staff including leveraging a qualitative and quantitative approach towards coaching and mentoring, handling escalated calls and answering key questions from staff., • Responsible for effectively communicating policies and procedures to staff; ensure that all policies and procedures are adhered to, and that the needs of members and prospective members are appropriately addressed., • Campaign Management oversight: conduct review and intake of outreach needs; prioritize, assign, and report on outreach., • Responsible for analyzing and synthesizing data such as operational measures including after call survey results and call sentiment scores, efficacy of outreach based on established KPIs and agent performance, into meaningful insights, • Develop recommendations for process improvements, training guidance, member education, communications etc., • Partner with enterprise teams for bi-directional sharing of information on ongoing outreach and discuss upcoming needs / calibration of outreach; work closely with Care Management, Quality, Sales, Marketing, and other enterprise staff to optimize member experience, • 4 - 6+ years' relevant, professional work experience., • Experience in positions designed to drive member experience and root cause analysis., • Bachelor's Degree, preferably in business, healthcare, or social services related field. Additional experience/specialized training may be considered in lieu of educational requirements., • 3+ years' supervisory experience., • 2+ years' health care or managed care related experience., • Excellent leadership skills and the ability to influence line management decisions with data driven facts., • Strong problem solving and analytical skills to be applied to a wide array of business problems and challenges., • Solid change leadership, facilitation, oral and written communication, and presentation skills., • Ability to deal with ambiguity and to interact with all levels of management., • Self-starter and independent thinker., • Strategic and tactical perspective on how to significantly improve operational performance., • Ability to manage frontline staff on a day-to-day basis., • Highly proficient with MS Office (Word, Excel, PowerPoint, Outlook, Teams, etc.)., • Working knowledge of analysis tools and CRM systems. Additional Information, • Requisition ID: 1000003096, • Hiring Range: $68,040-$118,800

Thank you for considering Progyny! We're seeking a strategic and hands-on Director of Lifecycle Marketing to drive member engagement from the moment someone starts enrollment through their ongoing use of the benefit. In this role, you'll own the campaigns and programs that convert interest into enrollment, guide new members through activation, and sustain engagement over time. You'll combine data, empathy, and creative storytelling to design multi-channel experiences that help members understand, trust, and use their benefit. This is an ideal role for a marketer who thrives in a B2B2C environment, enjoys blending performance rigor with emotional insight, and wants to make a real impact in healthcare. What you'll do... Drive conversion from interest to enrollment completion: * Develop and execute targeted retargeting and nurture campaigns that move members from starting enrollment to completion. * Partner with analytics and marketing operations to define conversion triggers and build automated journeys across email, SMS, and push. * Test and optimize messaging, timing, and creative to reduce drop-off and improve conversion rates across employer populations. Lead post-enrollment lifecycle strategy: * Own the member journey from enrollment confirmation through activation, engagement, and progression. * Develop multi-channel lifecycle programs (email, SMS, push) that educate members, drive first use, and sustain participation. * Segment audiences by personas, utilization, and engagement level to deliver personalized experiences that resonate. Analyze, optimize, and collaborate: * Define lifecycle KPIs-conversion, activation, engagement, repeat utilization-and report on campaign performance. * Partner closely with the product, legal, and analytics teams to align on messaging, triggers, and compliance requirements. * Use insights from member behavior and feedback to continuously refine content, creative, and targeting strategies. About you... * 8+ years of experience in lifecycle, CRM, or retention marketing, ideally within healthcare, benefits, or digital health. * Proven track record improving conversion and engagement metrics through data-driven, automated lifecycle campaigns. * Hands-on experience with lifecycle marketing tools (e.g., Braze, Iterable, HubSpot, Salesforce Marketing Cloud) and analytics platforms (e.g., Looker, Tableau, GA4). * Strong understanding of B2B2C marketing dynamics and compliance requirements (HIPAA, CAN-SPAM). * Excellent project management, collaboration, and communication skills. * Passion for helping people make informed, confident choices about their healthcare. Nice to have... * Experience building enrollment or conversion journeys in a regulated environment. * Familiarity with healthcare engagement funnels (benefit awareness enrollment appointment ongoing use). * Background in A/B testing, journey optimization, and behavioral marketing. * Copywriting or content experience translating complex health topics into clear, motivating messages. Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. Our perks: * Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group * Menopause and midlife care * Health, dental, vision and life insurance options for employees and family * Free in-person, virtual and text-based mental health and wellness support * Paid time off, including vacation, sick leave, personal days and summer flex time * Company equity * Bonus program * 401(k) plan with company match * Access to on-demand legal and financial advice * Learning and development programs to help you grow professionally and a mentorship program * Company social eventsto include annual volunteer day and donation matching * Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $120,000 - $135,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___. #LI-EH1

Thank you for considering Progyny! Progyny is seeking a Graduate Student Intern to support the Talent Acquisition (TA) team in building a comprehensive, data-driven analytics foundation. This role will focus on designing and developing a centralized TA metrics dashboard and generating actionable insights to improve hiring outcomes, increase efficiency, and enable faster, higher-quality hiring decisions. This is a high-impact, project-based internship ideal for a candidate interested in applying analytics and AI to real-world Talent Acquisition challenges. What you will do... TA Dashboard Development • Partner with the Director of Talent Acquisition and Talent Intelligence Associate to design and build a centralized TA dashboard, • Assess current data sources (e.g., ATS, spreadsheets) andidentifygaps, • Define key metrics and KPIs aligned to TA and business goals, • Build dashboards tracking pipeline health, time-to-fill, time-in-stage, conversion rates, source effectiveness, diversity metrics, and recruiter productivity, • Ensure data accuracy, consistency, and integrity, • Iterate on dashboard design based on stakeholder feedback Data Analysis & Insights • Conduct funnel analysis toidentifybottlenecks in the hiring process, • Analyze recruiter productivity and capacity, • Identifytrends and patterns to improve hiring outcomes, • Translate data into clear, actionable insights and recommendations AI & Advanced Analytics • Leverage AI tools and techniques to enhance data analysis and insight generation, • Develop predictive or forward-looking analyses (e.g., time-to-fill forecasts, pipeline conversion estimates), • Identifypatterns and trends in recruiting data using AI-assisted methods, • Explore opportunities to use AI to improve sourcing strategies, job descriptions, and candidate engagement, • Generate automated or semi-automated summaries of key insights for stakeholders Stakeholder Collaboration • Partner with TA leadership to understand reporting needs and priorities, • Present findings and insights to stakeholders in a clear and compelling way, • Incorporate feedback to continuously improve reporting and dashboards About you... • Currently pursuing a graduate degree (e.g., MBA, MS in Analytics, Data Science, HR, or related field), • Strong analytical and problem-solving skills, • Experience with data visualization tools (e.g., Tableau, Looker, Power BI, or similar), • Proficiencyin Excel or Google Sheets; SQL or data querying experience, • Experience building dashboards or analytics projects from scratch, • Familiarity or interest in AI tools and applications in analytics, • Ability to translate data into insights and business recommendations, • Strong communicationand presentation skills, • Interest in Talent Acquisition, HR analytics, or people analytics, • Experience working with recruiting or HR data, preferred, • Exposure to ATS platforms (e.g., Greenhouse, Lever, Ashby), preferred *This is a paid internship, please submit your resume and cover letter when applying. Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. In compliance with New York City's Wage Transparency Law, the hourly salary [wage] range for NYC-based applicants is: $25.00/hour - $50.00/hour. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___.

Summary of Position • Lead and scale a centralized, enterprise shared services organization supporting all sales channels across Under 65 Consumer, Medicare and Group Business., • Oversight for optimizing the entire sales engine-processes, tech, data, and strategy-to boost revenue, efficiency, and scalability, managing analytics, forecasting, enablement, and tech (like Salesforce) while aligning sales with marketing and finance for business growth. Oversee CRM (i.e., Salesforce), sales analytics, and enablement tools., • Responsible for designing and operating the systems, processes, analytics, and enablement capabilities that power sales execution, broker effectiveness, and sustainable membership growth., • Act as the operational backbone of the Sales organization - ensuring sellers and brokers are enabled with the right tools, insights, incentives, and support to perform at their best, while delivering predictable growth through disciplined forecasting, data driven decision making, and strong CRM adoption. Balance strategic vision with operational rigor, partnering closely with Sales, Product, Marketing, Finance, and Technology to build scalable capabilities aligned to EmblemHealth's mission and regulatory environment Key Responsibilities: Sales Operations (Shared Services) • Lead a centralized sales operations function supporting Under 65 Consumer, Medicare and Group Business sales teams., • Establish standardized sales processes, operating rhythms, territory and quota management, and performance governance across channels., • Partner with Sales Leadership to translate growth strategies into executable operating plans., • Drive operational consistency while allowing for market specific and channel specific nuances. Create, grow, and lead the sales operations function to develop and execute systems and processes that enable flawless delivery of sales enablement programs in full, on time, at scale. Sales Enablement • Own enterprise sales enablement strategy, including onboarding, training, playbooks, content management, and readiness programs., • Ensure sellers and brokers are equipped with clear value propositions, compliant materials, and competitive positioning., • Partner with Product, Marketing, and Compliance to ensure enablement materials are current, accurate, and regulatory aligned. Measure and continuously improve enablement effectiveness and seller productivity. Broker Services & Support • Lead broker services as a core shared function, ensuring best in class broker experience., • Oversee broker onboarding, contracting, licensing coordination, training, support, and issue resolution., • Serve as a key partner to Broker Sales leadership to improve broker engagement, loyalty, and performance. Implement scalable broker service models that balance efficiency with high touch support where needed. Commission Administration & Incentive Management • Own end to end commission design, calculation, payment, and dispute resolution for sales and broker channels., • Partner with Finance, Legal, and Compliance to ensure accurate, timely, and compliant commission payments., • Drive transparency and trust in incentive plans through clear communication and reporting. Continuously evaluate compensation effectiveness to align incentives with growth and retention goals. Growth Analytics, Forecasting & Insights • Lead commercial analytics, forecasting, and performance reporting across Consumer and Group businesses., • Develop robust pipeline, membership, revenue, and retention forecasts with high levels of accuracy, in partnership with P&L, Sales and Finance teams., • Deliver actionable insights to Sales and Executive Leadership on growth drivers, risks, and opportunities., • Establish KPI frameworks and dashboards to monitor performance at all levels of the organization. Use data to inform territory design, capacity planning, and investment decisions, in partnership with Sales leaders. CRM & Sales Technology Adoption • Own CRM strategy and user adoption (e.g., Salesforce or equivalent) across all sales and broker teams., • Partner with IT and Digital teams to optimize CRM configuration, integrations, and data quality., • Drive disciplined CRM usage through training, governance, and leadership alignment., • Ensure CRM serves as the single source of truth for pipeline, forecasting, and performance reporting. Evaluate and deploy additional sales technologies to improve efficiency and effectiveness. Leadership & Cross Functional Partnership • Build, mentor, and lead a high performing GTM Operations organization., • Serve as a trusted advisor to Sales, Product, Marketing, Finance, and Technology leaders., • Champion a culture of accountability, adaptability and customer centricity., • Represent GTM Operations in executive forums and strategic planning processes., • Work with COO to optimize systems and infrastructure including internal/external portals, platforms, etc. Principal Accountabilities • Strategic Thinking. Adapts to changes in the marketplace. Identifies short and long-term functional goals and strategies. Leads change efforts in redefining how to serve customers., • Organizational Development. Implements organization structure and communicates roles/accountabilities. Identifies, develops, and engages functional talent. Identifies workforce gaps and develops talent to fill gaps. Identifies key talent/high potentials and informs Senior Leaders. Recognizes and celebrates success., • Transparent Communication. Communicate business strategy with functional leaders to facilitate change across the enterprise; ensure that employees understand how what they do links to strategy. Frequently cascades information up and down the organization. Models transparency with dashboard/metrics. Clearly and effectively communicates., • Lives the Values. Makes decisions that support the values. Demonstrates the values in daily activities. Holds Directors accountable for living the values. Places Company and team above self., • Continuous Improvement. Sets stretch goals that improve performance. Takes measured risks and develops contingency plans, when needed. Develops new ways of accomplishing work that supports innovation efforts. Proactively works to improve processes. Promotes and rewards efforts to make the enterprise-wide work environment open to new ideas and thinking. Continuously enhances and improves own contribution. Qualifications Education, Training, Licenses, Certifications • Bachelor's degree required; MBA or advanced degree preferred. Relevant Work Experience, Knowledge, Skills, and Abilities • 15+ years of progressive experience in sales operations, go to market operations, or commercial operations, preferably in healthcare, insurance, or regulated industries., • 7+ years of senior leadership experience building and managing multi-disciplinary teams., • Strong leadership, strategic thinking, and project management skills., • Outstanding communication skills (verbal, written, presentation, interpersonal) with all audiences; and the ability to effectively communicate with persuasion, clarity, integrity, and openness to large and small audiences., • Deep expertise in sales operations, sales enablement, broker management, commissions, and CRM platforms., • Experience driving large scale CRM adoption and sales process transformation., • Detail orientation with ability to maintain a "big picture" view; strong organization and prioritization skills. (R), • Strong analytical background with demonstrated success in forecasting, growth analytics, and performance management., • Proven ability to operate as a shared services leader supporting multiple sales organizations., • Exceptional stakeholder management and executive communication skills; ability to effectively collaborate and communicate across departments Additional Information, • Requisition ID: 1000003088, • Hiring Range: $250K to $325K

Thank you for considering Progyny! The Workforce Real-Time Associate (RTA) plays a critical role within Progyny Operations, serving as the operational command center for the contact center. This roleis responsible formonitoringreal-time performance and taking immediate, data-driven actions to ensure service level agreements, response times, and operational efficiency targets are consistently met. The RTA partners closely with Workforce Planning, Operations Leadership, Supervisors, and Agents to proactively manage intraday staffing, mitigate performance risks, and respond to fluctuations in contact volume-all whilemaintainingan exceptional customer experience across all channels. Whatyou'lldo... * Monitor real-time contact center KPIs, including Service Level, ASA, AHT, Call Volume, Queue Depth, Occupancy, and Abandonment Rate * Track intraday performance across inbound, outbound, and digital channels * Analyze real-time trends toanticipateperformance risks and staffing needs throughout the shift * Execute intraday staffing adjustments to balance staffing capacity and service level performance * Reassign agents across queues or channels in response to volume fluctuations * Manage queue prioritization, skill configuration, and overflow routing strategies * Optimizestaffing coverage by managing auxiliary states and offline activities * Monitor agent schedule adherence in real time and investigate out-of-adherence behavior * Partner with supervisors to address adherence gaps and ensure schedule compliance * Communicate real-time staffing changes and workforce recommendations to leadership and frontline teams * Identifyoperational risks and escalate issues to leadership as they arise * Coordinate escalation processes during high-volume or critical operational events (e.g., Code Red scenarios) * Provide ongoing real-time updates to leadership and operations on queue health and service level performance * Produce intraday performance reports and operational summaries * Document intraday decisions, actions, and escalation events * Monitor forecasted versus actual volume and performance * Recommend short-term staffing strategies tomaintainor recover service levels * Partner with Workforce Planning to improve forecast accuracy and scheduling effectiveness About you... * 2+ years of experience in Workforce Management, Contact Center Operations, or Real-Time Analytics * Strong working knowledge of contact center KPIs (Service Level, ASA, AHT, Occupancy, Adherence, etc.) * Experience working in fast-paced, real-time operations environments * Strong analytical and problem-solving skills with the ability to make sound,timelydecisions * Excellent communication skills and the ability to collaborate across teams * Basicproficiencyin Microsoft Excel * Willingness to work Monday-Friday, 1:00 PM - 10:00 PM EST Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. Our perks: * Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group * Menopause and midlife care * Health, dental, vision and life insurance options for employees and family * Free in-person, virtual and text-based mental health and wellness support * Paid time off, including vacation, sick leave, personal days and summer flex time * Company equity * Bonus program * 401(k) plan with company match * Access to on-demand legal and financial advice * Learning and development programs to help you grow professionally and a mentorship program * Company social eventsto include annual volunteer day and donation matching * Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the hourly salary [wage] range for NYC-based applicants is: $26.44/hour - $28.84/hour. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___. #LI-BR1

Thank you for considering Progyny! The Director, a member of the Client Success leadership team, in the Progyny organization for our Labor (union and public sector) book of business. This position will be responsible for working with our labor groups and their consultants and brokers to maintain exemplary service and creating value, loyalty, satisfaction, and retention. This role also entails supporting the evolution of Progyny's labor market client success team while delivering on KPIs including client retention goals, advocacy goals, and driving revenue goals from upsells and expansions with existing labor market groups. What you'll do... • Establish, cultivate, and manage the plan-client relationship at multiple levels, serving as a healthcare consultant and trusted business advisor, • Build relationships with key plan-client stakeholders (e.g. fund administrators, trustees etc.), consultants, and brokers, recognizing the value each brings to plan, • Prepare, host and follow-up on quarterly business reviews and an annual planning session with the Board of Trustees, • Create and execute on the strategic retention and growth plan for each assigned group, • Must be able to seamlessly articulate Progyny's value to professionals, executives, strategic partners at both plan and channel partners; understand and articulate a data-driven financial model to support renewals, refine our quarterly and annual reports to best meet client needs, • Help resolve member abrasions that are escalated; work closely with other senior leaders to identify the root of the escalation and the best path to resolve About you ... • 10+ years of Taft Hartley experience successfully leading teams within healthcare, plan benefits or insurance industries, • Proven track record of working with senior-level executives for client relationship management and consultation within health care benefits segment, • Excellent listening, critical thinking, and problem-solving skills, • Excellent messaging, positioning and communication skills, • Project management skills - identify a goal and the steps needed; actively manage action steps to accomplish goal, • Strong business and financial acumen; strong problem-solving, judgment and analytic skills, • Prior success in a fast-growing organization or managing through transformational change Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. Our perks: • Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group, • Menopause and midlife care, • Health, dental, vision and life insurance options for employees and family, • Free in-person, virtual and text-based mental health and wellness support, • Paid time off, including vacation, sick leave, personal days and summer flex time, • Company equity, • Bonus program, • 401(k) plan with company match, • Access to on-demand legal and financial advice, • Learning and development programs to help you grow professionally and a mentorship program, • Company social eventsto include annual volunteer day and donation matching, • Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $145,000 - $160,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___. #LI-CB1

Thank you for considering Progyny! Progyny is looking for aContact Center Managerwho willberesponsible formanaging multiple supervisors, ensuring the achievement of service-level targets, operational efficiency, inventorymanagementand overall customer satisfaction. This role involves planning, team development, and performance management. What you'll do... * Manage the day-to-day operations of the contact center, ensuring that all memberimpactingprocesses and procedures areoptimized.This individual will beleading both Clinical and non-clinical team members * Develop and implement strategies to improve productivity, member satisfaction, and operational efficiency * Communicate a clear and consistent messageregardingdepartmental goals and company policies to produce desired results * Support training and development initiatives for all contact center agents * Analyze contact center data and generate reports for senior management on performance metrics * Work closely with other departments to enhance cross-functional processes and resolve customer-related issues * Drive continuous improvement initiatives within the contact center * Attend and serve as a liaison in Member Servicesimpactingmeetings and cross-functional collaborations About you... * 5+ years of contact center experience, including 3+ years in a leadership role. * Must hold a valid RN license,with Fertility or Labor and Delivery experience preferred * Proventrack recordof improving customer service performance and efficiency * Excellent communication and leadership skills * Proven problem-solving and analytical skills * Strong understanding of contact center technology, analytics, and metrics Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. Our perks: * Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group * Menopause and midlife care * Health, dental, vision and life insurance options for employees and family * Free in-person, virtual and text-based mental health and wellness support * Paid time off, including vacation, sick leave, personal days and summer flex time * Company equity * Bonus program * 401(k) plan with company match * Access to on-demand legal and financial advice * Learning and development programs to help you grow professionally and a mentorship program * Company social eventsto include annual volunteer day and donation matching * Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $90,000 - $115,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___. #LI-BR1

Global Head of Project Delivery Operations Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life. Discover what our 29,000 employees, across 110 countries already know. WORK HERE MATTERS EVERYWHERE Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program., • We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people., • We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong. Job Responsibilities The Head of Project Delivery Operations is a senior leadership role within Global Project Delivery, responsible for the strategic direction and operational delivery excellence of the Project Management function. In addition, this role has enterprise accountability for Clinical Supply Trial Management, Central Services (including bid support, budgeting, and proposal data management), and Trial Master File (TMF). Accountable to the Head of Global Project Delivery, this is a senior, enterprise-critical operations leadership role responsible for setting and running the global operating framework for project delivery. The role owns delivery governance, performance management, process optimization, and capability enablement, ensuring consistent, high-quality execution at scale while supporting sustainable business growth. Acting as the operational integrator across functions, this leader partners closely with senior clinical, commercial, finance, and delivery leaders to drive f across a complex global portfolio. Key Responsibilities: Global Project Management Leadership * Provide strategic and operational leadership for the global Project Management function, ensuring consistent, high-quality delivery across regions and therapeutic areas. * Establish and maintain global standards, frameworks, and best practices for project planning, execution, risk management, and reporting. * Ensure effective oversight of study timelines, milestones, and deliverables across a complex, global portfolio. * Drive a culture of accountability, proactive risk management, and continuous improvement within the project delivery organization. Clinical Supply Trial Management Oversight * Provide leadership and governance for Clinical Supply Trial Management, ensuring alignment with study requirements, timelines, and regulatory standards. * Partner with Clinical Operations, Supply Chain, and external vendors to ensure reliable, timely, and compliant delivery of clinical trial supplies. Ensure integration of clinical supply planning into overall study and program-level project plans. Central Services Leadership (Bidding, Budgeting & Proposal Support) * Oversee the Central Services Team responsible for supporting bids, budgeting, and proposal data management. * Ensure accuracy, consistency, and competitiveness of study budgets, cost assumptions, and proposal inputs. * Drive standardization of proposal data, pricing tools, and historical cost intelligence to support efficient and scalable business development. * Partner closely with Sales, Proposals, Finance, and Operations to enable timely, high-quality bid responses. Trial Master File (TMF) Oversight * Provide global oversight and accountability for TMF strategy, governance, and operational performance. * Ensure TMF completeness, quality, inspection readiness, and compliance with applicable regulatory requirements. * Drive continuous improvement in TMF processes, systems, metrics, and inspection preparedness. Financial & Operational Stewardship * Partner with Finance and senior leadership to ensure strong financial management across the portfolio, including forecasting, margin delivery, and cost control. * Ensure project-level financial rigor, including budget adherence, change control, and revenue recognition support. * Monitor portfolio-level performance metrics and implement corrective actions as needed. Stakeholder & Client Engagements * Serve as a senior escalation point for complex delivery, operational, or client issues. * Build strong, collaborative relationships with internal stakeholders across Clinical Operations, Finance, Quality, Regulatory, IT, and Commercial teams. * Partner with client-facing leaders to support client satisfaction, retention, and growth. Talent, Capability & Organization Development * Lead, develop, and inspire a global, multi-layered leadership team across PM, Clinical Supply Trial Management, Central Services, and TMF. * Drive talent strategy, succession planning, capability development, and workforce scalability. * Promote a culture of engagement, accountability, and high performance. Key Skills & Competencies * Enterprise-level leadership with the ability to integrate multiple operational functions. * Strong strategic thinking combined with hands-on operational execution. * Deep expertise in global project delivery within a CRO or complex clinical research environment. * Strong financial acumen, including budgeting, forecasting, and portfolio management. * Ability to influence and collaborate across a highly matrixed, global organization. * Excellent communication, executive presence, and stakeholder management skills. * Proven ability to lead change, drive standardization, and scale operations. Experience & Qualifications * 15+ years of extensive experience in Project Management leadership within a CRO, biopharmaceutical, or clinical research environment. * Demonstrated experience overseeing global, multi-study portfolios. * Experience with Clinical Supply Trial Management, TMF operations, and proposal/bid support strongly preferred. * Proven track record of leading large, global teams and senior leaders. * Advanced degree in life sciences, business, or a related field preferred. At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements. Salary Range: $204,600.00 - $378,600.00 The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Thank you for considering Progyny! Progyny is seeking a Director of IT who balances visionary leadership with deep-rooted technical expertise. This role is designed for a hands-on leader who has spent the last decade leading high-performing teams while remaining a subject matter expert in the core technology systems we use to deliver our technology experience to all users. The ideal candidate will be the primary architect and guardian of our digital infrastructure, ensuring that our security posture, automation workflows, and identity management systems are best of breed. This role won't just manage the department; it will set the technical standard for how we leverage our technology tools to leverage business performance. We work in a team environment and expect a proactive approach to tackling our day-to-day tasks as well as jumping into priority and emergency situations. What you'll do... * Strategic Leadership: Direct the IT department's roadmap, aligning technology investments with organizational growth while managing a team of technical specialists. * Infrastructure & Security: Serve as the internal expert for Microsoft Entra (Identity) and Microsoft Defender, overseeing threat protection, conditional access policies, and enterprise-grade security protocols. * Endpoint Management: Architect and manage our global device footprint using Microsoft Intune & JAMF, ensuring seamless deployment, compliance, and patch management. * Business Automation: Lead the adoption of the Power Platform, specifically using Power Apps and Power Automate to digitize manual workflows and enhance departmental efficiency. * M365 Governance: Oversee the full Microsoft 365 tenant, ensuring optimal configuration of Teams, SharePoint, and Exchange while maintaining strict data governance. * AI in the workforce: Support the rollout and enablement of AI in the workforce and demonstrate the ability to use AI to strengthen the performance of the IT team and the business generally. About you... * Bachelors or Masters in technical field or related experience. * 10 years in IT leadership roles, with a proven track record of mentoring technical staff and managing vendor relationships. * Extensive hands-on experience as an individual contributor within the Microsoft ecosystem (Entra, Intune, Defender, and M365). * Deep proficiency in automation tools like Power Automate or n8n development and a history of building custom business solutions. * The ability to manage and build in the Microsoft Azure cloud solution and integrate with our business processes * Experience with compliance standards like SOC2, SOX, or other common control standards applied to technology systems. * The ability to translate complex technical vulnerabilities or architectural needs into clear business cases for executive leadership. * Team management experience with the ability to bring the best out of everyone on the team Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. Our perks: * Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group * Menopause and midlife care * Health, dental, vision and life insurance options for employees and family * Free in-person, virtual and text-based mental health and wellness support * Paid time off, including vacation, sick leave, personal days and summer flex time * Company equity * Bonus program * 401(k) plan with company match * Access to on-demand legal and financial advice * Learning and development programs to help you grow professionally and a mentorship program * Company social eventsto include annual volunteer day and donation matching * Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $160,000 - $175,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___. #LI-BG1

Thank you for considering Progyny! The Claims Analyst is responsible for researching, analyzing, and resolving complex claim-related inquiries from internal teams and external partners, including providers and ancillary laboratories. This role manages claim adjustments, reprocessing requests, denial investigations, and claim status inquiries to ensure accurate and timely resolution. This position supports efficient claims operations by ensuring accuracy in data review, identifying root causes of claim issues, and collaborating cross-functionally to resolve escalated concerns. The ideal candidate demonstrates strong attention to detail, the ability to manage multiple priorities, and a proactive, customer-focused approach in a fast-paced environment. What you'll do... * Maintain expertise in processing requirements, benefit structures, and reimbursement guidelines across assigned health plans. * Manage and resolve accounts receivable (AR) for assigned providers and ancillary labs by reviewing and addressing items on open AR reports. * Lead regular calls with providers and partners to address claim inquiries, including claim status, denial reasons, reprocessing requests, and authorization issues. * Review and follow up on unadjudicated claims, proactively contacting providers to obtain missing information or resolve processing barriers. * Monitor and respond to inquiries through the dedicated claims email inbox, ensuring timely investigation and resolution. * Maintain accurate provider and reimbursement of information in internal systems, ensuring data integrity and compliance with plan requirements. * Act as a liaison between Provider Services, Member Services, and internal teams for escalated claim issues and complex provider inquiries. * Review and validate our claims processor's weekly reports to ensure claims are adjudicated according to guidelines and plan requirements. * Collaborate with Provider Account Managers, Provider Relations, Progyny Care Advocates and the Contracting Team to resolve escalated claims issues and enhance the provider experience. * Provide ongoing case management for assigned providers and ancillary labs, tracking and resolving outstanding claim issues. * Identify recurring claim processing issues and partner with internal teams to recommend process improvements, preventing future delays or denials. About you... * 3-5+ years of experience in healthcare claims, provider billing, or revenue cycle operations, including researching claim status, resolving denials, and managing adjustments or reprocessing. * Experience in a healthcare environment required; fertility industry experience strongly preferred. * Knowledge of insurance carriers, reimbursement processes, medical billing practices, and CPT/HCPCS/ICD-10 codes. * Proficient in Microsoft Excel, Outlook, and case management or CRM platforms (Salesforce preferred). * Ability to manage multiple priorities, navigate varying insurance products and benefit structures, and work in a fast-paced, data-driven environment. * Excellent communication and interpersonal skills, including managing complex provider conversations professionally. * Strong organizational, analytical, and problem-solving skills, with a focus on accuracy and quality. * Adaptable, proactive, and able to work independently while collaborating cross-functionally and escalating issues appropriately. Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. Our perks: * Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group * Menopause and midlife care * Health, dental, vision and life insurance options for employees and family * Free in-person, virtual and text-based mental health and wellness support * Paid time off, including vacation, sick leave, personal days and summer flex time * Company equity * Bonus program * 401(k) plan with company match * Access to on-demand legal and financial advice * Learning and development programs to help you grow professionally and a mentorship program * Company social eventsto include annual volunteer day and donation matching * Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the hourly salary [wage] range for NYC-based applicants is: $28.85/hour - $31.25/hour. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___. #LI-BR1

Thank you for considering Progyny! We are seeking a detail-oriented and analytical Carrier Revenue Analyst to support backend Revenue Cycle Management (RCM) operations, with a strong focus on claims investigation, denial resolution, and revenue recovery. This role is responsible for deep-dive analysis of claims across commercial payors, identifying root causes of payment discrepancies, and driving resolution through internal remediation and external carrier engagement. The ideal candidate brings at least 1+ year of healthcare claims processing or RCM experience, with a strong foundation in claim adjudication workflows, denial management, and reimbursement methodologies. * Perform detailed review of claims lifecycle (submission through adjudication) to identify denials, underpayments, recoupments, and processing errors * Conduct root cause analysis across claim issues, including eligibility, COB, coding, billing, and payer policy misalignment * Validate claims against contracted reimbursement terms, medical policies, and billing guidelines * Investigate and categorize denials * Partner with internal teams and external payors to drive reprocessing, appeals, and corrections * Identify trends and systemic issues impacting reimbursement and recommend scalable remediation strategies * Reconcile payments using 835/EOB data to ensure accurate posting and identify discrepancies * Monitor and track unapplied cash, posting errors, and claim status gaps * Act as a liaison between internal teams and external carriers * Escalate and track issues with payors, ensuring timely follow-up and resolution * Support client and leadership requests with clear, data-driven summaries of claim performance * Ensure adherence to HIPAA, billing compliance, and internal policies * Contribute to process standardization and automation efforts to improve efficiency and reduce manual errors * Participate in QA initiatives and continuous improvement of claims workflows * Support rebill workflows by validating corrected claims and ensuring proper submission logic * Analyze claims and financial data using Excel (required) and SQL (preferred) to uncover trends and performance gaps * Develop and maintain reports and dashboards to track: Denial rates, First-pass resolution, Net collection rate, and Aging AR and recovery progress * Provide actionable insights to leadership on revenue leakage and operational inefficiencies About You... * Bachelor's degree or equivalent experience * 1+ year of healthcare RCM or claims processing experience * Claims lifecycle (837, 835, 277/276, EOB interpretation) * Experience working with commercial carriers (e.g., Aetna, Anthem, UHC, etc.) * CPT/HCPCS coding * Commercial payor workflows and adjudication logic * Experience with denial investigation, appeals, and claims corrections * Advanced proficiency in Microsoft Excel (pivot tables, formulas, data analysis) * Experience in backend RCM functions such as: Denials management, Payment reconciliation, or AR follow-up * Extensive analytical and critical thinking skills with a focus on problem-solving and root cause identification * High attention to detail with the ability to manage large datasets and complex claim scenarios * Effective communication skills, with the ability to translate findings into clear, actionable insights * Ability to thrive in a fast-paced, high-volume environment while maintaining accuracy * Self-starter mindset with ownership over assigned workstreams and outcomes Nice to Have... * Familiarity with SQL or data querying tools * Familiarity with Clearinghouses, Provider Portals, SalesForce, Pharmacy (PBM), Medical claims * Exposure to reporting tools such as Power BI Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. Our perks: * Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group * Menopause and midlife care * Health, dental, vision and life insurance options for employees and family * Free in-person, virtual and text-based mental health and wellness support * Paid time off, including vacation, sick leave, personal days and summer flex time * Company equity * Bonus program * 401(k) plan with company match * Access to on-demand legal and financial advice * Learning and development programs to help you grow professionally and a mentorship program * Company social eventsto include annual volunteer day and donation matching * Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $65,000 - $80,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___. #LI-BG1

WHO WE ARE: The National Multiple Sclerosis Society mobilizes people and resources to drive research for a cure and to address the challenges of everyone affected by MS. To fulfill this mission, the Society funds cutting-edge research, drives change through advocacy, facilitates professional education, collaborates with MS organizations around the world, and provides programs and services designed to help people with MS and their families move their lives forward. We partner with volunteers to accomplish our work. Staff members engage volunteers through effective and timely communications, facilitating meaningful opportunities, and continually seeking and providing feedback for reciprocal growth and learning. Job Summary: The Assistant Vice President(AVP), Individual Givingis a senior fundraising leader responsible for driving transformational philanthropy, overseeing a high-performing regional team of frontline fundraisersfocused onsecuringmid-level and major gifts, and managing a personal portfolio ofkeymajor gift prospects.This roleis responsible fordriving donor acquisition, engagement, and pipeline development to support portfolios and sustained revenue growth.Thisleader plays an essential rolein advancing a five-year,$1 billioncomprehensive campaign. Reporting to the Vice President, Individual Giving, the AVP ensures alignment with the organization'sstrategicplan, strengthens national and international fundraising strategies, and cultivates a culture of excellence, collaboration, and accountability across the team. Main Responsibilities: * Lead aregionally basedfrontline teamof 9-10 professionalsfocused on mid-level and majorgiftsdonors to ensure revenue goals. * Providestrategic direction, performance management, and professional development forthe frontlineteam while managing asmallportfolio of prospects. * Serve as a strategic advisor to the VP, Individual Giving, providing insights on regional fundraising performance, donorengagementand opportunities for growth. * Partner with the Prospect Management and Research team to review andoptimizedonor portfolios quarterly, ensuringstrategicalignment with organizational priorities and donor capacity. * Collaborateclosely with senior leadership, cross-functional partners, and key stakeholders,toensurecompelling cases for support and integrated fundraising strategies. * Apply data analytics and philanthropic trends to evaluateperformance anddrive fundraisingstrategy. * Partner with internal teams-includingexecutive and regional leadership,prospect research, marketing-communications, donor relations, finance, and legal-to execute coordinated, donor-centered fundraising initiatives. * Work cross-functionally with annual fund, direct marketing, executive directors, and peer-to-peer teams to ensure a seamless donor experience and support giving progression. * Use data analytics and philanthropic trends to increase revenue, evaluate portfolio performance, and inform fundraising strategies. * Assistinthedevelopmentand implementation of structured stewardship programs in collaboration with Donor Relations to enhance donor retention and deepen engagement. * Lead by example, developing the skills and success of direct reports while fostering an inclusive, high-performance culture. * Personally manage a portfolio of donors and prospects, guiding them through all stages of the donor lifecycle. What we're Looking For: * 10 years of demonstrated and relevant fundraising experience (including 6 years ofdirectteam leadership and supervision) with advanced understanding of prospect qualification, cultivation, solicitation, and stewardship. * Record of leadership and accomplishment in fundraising including campaign planning and execution, pipeline development, andrevenue generation across multiple marketsat the major giftsand mid-level. * Able to assess staff talent, mentor, and train others toward a shared vision,providingstrategic guidance to ensure staff meet their designated revenue and activity goals. * Proven ability to manage broad and technical fundraising campaigns, collaborating effectively with staff and volunteers to secure individual gifts. * Demonstrated success in coaching staff to higher levels of gift closure and performance and guiding leadership staff through portfolio management, holding reporting and non-reporting staff accountable toidentifiedrevenue and donor targets. * Experience developing and monitoring budgets andtargets,as well asassessing and adjusting team portfolios to ensure goals are met. * Proven nonprofit leadership experience with increasing responsibility, successfully driving5,6and 7-figure gifts. * Advanced CRMexpertise,leveragingdata analytics to drive decision-making and train teams on data-driven fundraising strategies. * Extensive experience managing geographically dispersed teams, in remote and hybrid environments, overseeing both revenue generation and project execution. * Track recordof implementing innovative fundraising strategies that drive engagement and revenue growth. * Strong ability to perform under pressure, handle criticism professionally, and consistently meet fundraising commitments. * Exceptional project management, strategic planning, and negotiation skills to drive effective resource allocation andoptimizefundraising outcomes. * Field-based role requiring 30%+ travel, including events, training, regional meetings, and organizational gatherings. Location Requirements * Remote - Flexible Location * Work is primarily performed remotely, however, when possible and necessary, teams meet in person to conduct the business of the organization and build team relationships. Compensation | Benefits: The estimated hiring compensation range for this role is $175,000-185,000. Final offers will be based on the candidate'sgeographic location, consider career experience and may vary from this range due to these and other factors. You will have the opportunity for a highly competitive, comprehensive benefit package that the Society provides to employees. Your benefits include a considerable Paid Time Off Plan; Paid Holidays; 401k Retirement Savings Plan with Society match; Commuter Benefit Plan; Comprehensive Health & Welfare benefits including Medical, Dental, Vision, Flex Spending Accounts, Life Insurance, Disability Coverage, Spring Health Membership offering free therapy and professional coaching, as well as additional voluntary benefit offerings. Not to mention, you will join an incredible mission focused team of people! We're committed to supporting the growth of every employee through a structured and transparent approach to career development. We use Talent Portraits to define clear expectations, development opportunities, and advancement paths - whether you're growing as a people leader or deepening your expertise as an individual contributor. Each role is thoughtfully placed within one of these pathways (Leadership or Partner) to help you understand how it fits into our broader organization and your potential career journey. This position is classified as Leader - Leading Leaders. The National MS Society is committed to building a diverse and inclusive workforce. We strive to create a workforce that reflects the communities we serve and where everyone feels empowered to bring their authentic selves to work. We need you and your unique talents and perspectives to help us write the last chapter on MS. APPLICATION INSTRUCTIONS: We appreciate your consideration of our job opportunities and strive to make it as effortless as possible to apply for our positions. With only a few required sections and the option to use our resume parsing tool, we aim to streamline the application experience, saving you time and effort. Additionally, if you wish to include a cover letter with your application, please feel free to attach it along with your resume, and any other documents required, to the Resume/CV document upload section at the bottom of the My Experience page. We appreciate your interest in joining our team and look forward to receiving your application! Important: You will not be able to modify your application after you submit it. The "My Experience" page is the only opportunity to add your cover letter and supporting document attachments. If you experience any trouble submitting your materials, please check out our ___.

WHO WE ARE: The National Multiple Sclerosis Society mobilizes people and resources to drive research for a cure and to address the challenges of everyone affected by MS. To fulfill this mission, the Society funds cutting-edge research, drives change through advocacy, facilitates professional education, collaborates with MS organizations around the world, and provides programs and services designed to help people with MS and their families move their lives forward. We partner with volunteers to accomplish our work. Staff members engage volunteers through effective and timely communications, facilitating meaningful opportunities, and continually seeking and providing feedback for reciprocal growth and learning. Job Summary: The National MS Society seeks anAssociate Vice President (AVP), PlannedGivingwhowillleadand expand its comprehensive planned giving program. The AVPwillbe responsible fordrivingthegrowth of the national planned giving strategy to increase long-term revenue and expand the pipeline of blended and deferred gifts.TheAVPwillbe responsible forthe oversight of the planned giving program,monitoritssuccessandassessnecessary course corrections to meet its stated goals.Thispositionplays a key leadershiprolein advancing a five-year,$1 billioncomprehensive campaign. Reporting to the Vice President, Individual Giving, the AVP ensures alignment with the organization'sstrategicplan, strengthens national and international fundraising strategies, and cultivates a culture of excellence, collaboration, and accountability across the team. Location Requirements * Remote - Flexible Location * Work is primarily performed remotely, however, when possible and necessary, teams meet in person to conduct the business of the organization and build team relationships. * Ability to travel (approximately 20%) and work occasional evenings and weekends asneeded, includingevents, training, regional meetings, and organizational gatherings. Compensation | Benefits: The estimated hiring compensation range for this role is $145,000 - $155,000. Final offers will be based on the candidate'sgeographic location, consider career experience and may vary from this range due to these and other factors. You will have the opportunity for a highly competitive, comprehensive benefit package that the Society provides to employees. Your benefits include: * considerable Paid Time Off Plan * Paid Holidays * 401k Retirement Savings Plan with Society match * Commuter Benefit Plan Comprehensive Health & Welfare benefits including: * Medical * Dental * Vision * Flex Spending Accounts * Life Insurance * Disability Coverage * Spring Health Membership offering free therapy and professional coaching, as well as additional voluntary benefit offerings. Not to mention, you will join an incredible mission focused team of people! Main Responsibilities: * Lead the National MS Society'scomprehensiveplanned giving program, with an emphasis on growth and maximizing potential. * Conduct a program assessment to build capacity,informstaffingneedsand position program for future growth. * Develop a broad strategic plan for an integrated, proactive gift planning program that is designed to maximize fundraising potential from prospects and provide stewardship to donors. * Lead,coachand develop a minimum of two Planned Giving staff. * Support planned and complex gift options which extend beyondbequestsand estate giving and include complex and innovative giving vehicles that maximize tax benefits and donor impact. * Supportand counselthe front-line fundraising teamto integrateplanned giving strategies into broader development and stewardship efforts. * Apply data analytics and philanthropic trends to inform donor segmentation, evaluate performance, and driveprogramstrategy. * Serve as the subject matter expert on charitable estate and financial planning withinThe Society,and provide trainingtoDevelopment staffon planned giving fundamentals, asdeemednecessary * Collaborate with donors and their advisors on complex charitable giving vehicles in coordination withappropriate internalstakeholders, ensuring compliance with IRS andNational MS Society policies. * Act asmainpoint of contact with outside, third party administrators. * Partner with internal teams-including prospect research,individual giving, executive directors,marketing, donor relations, finance, and legal-to execute coordinated, donor-centered fundraising initiatives. * Track and report on planned giving activity and metrics;maintainaccuraterecords in the donor CRM, Salesforce * Serve as a key advisor to the VP, Individual Giving, providing insights on regional performance, donor engagement, and emerging opportunities. * Champion structured stewardship strategies to strengthen donor loyalty and long-term commitment. * Lead by example, developing the skills and success of direct reports while fostering an inclusive, high-performance culture. What We're Looking For: * Aseasoned fundraising professional with a minimum of 10 years of progressively responsible experience in gift planningand major gifts(with a minimum of 6 yearsof team leadership and supervision), and a proventrack recordof securing a wide range of planned gifts at various levels of complexity. * The ideal candidate is a results-oriented, collaborative leader with deep technical knowledge of charitable estate planning/planned giving and excellent interpersonal skills. * In-depth knowledge of planned giving vehicles, estate planning, and related legal and tax implications. * Demonstrated experience in leadingand growingplanned giving programs, as well as managing and coaching planned giving staff. * Recordof leadership and accomplishment in fundraising including campaign planning and execution, pipelinedevelopment. * Ability to manage confidential information with discretion and integrity. * Exceptional interpersonal, communication, and presentation skills. * Experience developing and monitoring budgets and targets, and assessing and adjusting team portfolios to ensure goals are met * Proven nonprofit leadership experience with increasing responsibility * Extensive experience managing geographically dispersed teams, in remote and hybrid environments, overseeing both revenue generation and project execution. * Track recordof implementing innovative fundraising strategies that drive engagement and revenue growth. * Strong ability to perform under pressure, handle criticism professionally, and consistently meet strategic goals. * Exceptional project management, strategic planning, and negotiation skills to drive effective resource allocation andoptimizefundraising outcomes. * Advanced CRMexpertise,leveragingdata analytics to drive decision-making and train teams on data-driven fundraising strategies. * Ability to travel (approximately 20%) and work occasional evenings and weekends asneeded, includingevents, training, regional meetings, and organizational gatherings. We're committed to supporting the growth of every employee through a structured and transparent approach to career development. We use Talent Portraits to define clear expectations, development opportunities, and advancement paths - whether you're growing as a people leader or deepening your expertise as an individual contributor. Each role is thoughtfully placed within one of these pathways (Leadership or Partner) to help you understand how it fits into our broader organization and your potential career journey. This position is classified as Leader - Leading Others. The National MS Society is committed to building a diverse and inclusive workforce. We strive to create a workforce that reflects the communities we serve and where everyone feels empowered to bring their authentic selves to work. We need you and your unique talents and perspectives to help us write the last chapter on MS. APPLICATION INSTRUCTIONS: We appreciate your consideration of our job opportunities and strive to make it as effortless as possible to apply for our positions. With only a few required sections and the option to use our resume parsing tool, we aim to streamline the application experience, saving you time and effort. Additionally, if you wish to include a cover letter with your application, please feel free to attach it along with your resume, and any other documents required, to the Resume/CV document upload section at the bottom of the My Experience page. We appreciate your interest in joining our team and look forward to receiving your application! Important: You will not be able to modify your application after you submit it. The "My Experience" page is the only opportunity to add your cover letter and supporting document attachments. If you experience any trouble submitting your materials, please check out our ___.

Thank you for considering Progyny! As a Client Success Manager, you'll play a crucial role in building and maintaining strong relationships with Progyny's growing sector of mid-market employer clients. In the role, you'll manage client accounts, provide on-going relationship support, and lead opportunities for growth and upsells. This role will be supporting the Northeast territory. What you'll do... * Establish, cultivate and manage the customer relationship at multiple levels, serving as a healthcare consultant and trusted business advisor and deliver customer-centric solutions * Build relationships with consultants and brokers, recognizing the value they bring to our clients * Successfully manage upsells of new product lines and renewals of current clients * Effectively plan, negotiate and influence the interactions and relationships with customers, their brokers / consultants and internal team members to achieve strategic account goals * Deliver regular reporting to customer including plan performance and service results * Create and clearly articulate the value story, trend drivers and tracking of solutions performance to the customer * Develop a strategic plan for a mid-market size book of business to efficiently meet role objectives About you... * 3-5 years of experience in Client Success, Account Management, or relationship management, ideally within the employer benefits or insurance industries * Proven track record of working with mid-sized employers for client relationship management and consultation within health care benefits segment * Excellent negotiation, collaboration, and listening skills * Excellent messaging, positioning and presentation of information for client impact * Strong project management skills * Strong business and financial acumen * Ability to work under pressure and prioritize responsibilities * Prior success in a fast-growing organization * Resides in the Northeast region of the US Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. Our perks: * Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group * Menopause and midlife care * Health, dental, vision and life insurance options for employees and family * Free in-person, virtual and text-based mental health and wellness support * Paid time off, including vacation, sick leave, personal days and summer flex time * Company equity * Bonus program * 401(k) plan with company match * Access to on-demand legal and financial advice * Learning and development programs to help you grow professionally and a mentorship program * Company social eventsto include annual volunteer day and donation matching * Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $95,000 - $105,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___. #LI-EH1

Urban Revivo, a fashion brand under the FMG Group, is seeking a commercially driven Assistant Store Manager to support the continued growth of our New York City store. We are focused on strengthening product performance, optimizing inventory flow, and driving sustainable sales growth. We are looking for a leader who truly understands product - someone who can identify best sellers, react quickly to slow-moving items, and proactively adjust merchandising strategies to maximize sell-through and profitability. Key Responsibilities Sales & Performance Management • Support the Store Manager in driving monthly and annual sales targets and overall store profitability, • Monitor and analyze core retail KPIs including sales productivity, conversion, UPT, ATV, and labor cost control, • Review weekly business performance and identify risks and growth opportunities, • Develop and execute clear action plans to improve revenue, productivity, and margin Product & Merchandising Strategy • Conduct regular product performance analysis to identify best sellers, core sellers, and slow-moving items, • Take proactive ownership of in-store merchandising adjustments based on real-time sales trends, • Optimize product placement, hot zones, and category balance to maximize sell-through Manage stock rotation and aging inventory, proposing timely markdown or promotional strategies when necessary, • Ensure visual presentation aligns with brand standards while supporting commercial performance Operational Excellence • Oversee daily store operations to ensure efficiency, compliance, and seamless customer experience, • Maintain strict control over cash handling, loss prevention, and inventory accuracy, • Identify opportunities to streamline workflow and improve operational productivity, • Ensure all company policies and procedures are consistently implemented Team Leadership & Commercial • Development Lead by example on the sales floor and cultivate a performance-driven culture, • Coach team members to understand product priorities and improve selling effectiveness, • Support talent development, performance reviews, and succession planning, • Assist in workforce planning and scheduling to align labor allocation with business needs Job Requirements: • Associate’s degree or higher, • At least 2 years of experience in apparel retail, • Strong understanding of inventory management, visual merchandising, and team leadership in a retail setting Benefits: • Competitive salary with performance-based incentives, • Comprehensive health, dental, and vision insurance, • 401(k) retirement plan with employer contribution, • Paid time off (PTO) and holiday pay

Oracle HCM Learning Lead / Solutions Analyst 📍 New York, NY 📅 Contract: 13 weeks with possible Extension ⏳ Hours (35 hours/week) 💲 Pay Rate: $65 to $70/hour on W2 Key Responsibilities • Lead design workshops with HR, Workforce Development, and clinical education teams, • Architect and configure Oracle Learning Cloud (courses, certifications, learning paths, compliance programs), • Design automated learning assignment rules based on position, department, and location, • Configure and track mandatory clinical compliance training (HIPAA, Joint Commission, patient safety, etc.), • Integrate Oracle Learning with Core HCM and Position Management, • Develop dashboards and reports using OTBI (completion rates, compliance tracking, certification expiry), • Lead UAT cycles and coordinate testing across stakeholders, • Manage the migration of legacy LMS data from PeopleSoft Enterprise Learning Management, • Provide post-implementation support and mentor junior analysts Required Qualifications • 2+ years of experience with Oracle Learning Cloud implementation, • Experience in healthcare or highly regulated environments, • At least 2 full lifecycle Oracle Cloud HCM implementations, • Strong expertise in:, • Oracle HCM Cloud (Core HR, Learning, Benefits, Absence, Reporting), • Learning assignment rules and automation, • Compliance training frameworks (HIPAA, Joint Commission, CMS), • Experience with system integrations and data migration, • Familiarity with PeopleSoft Enterprise Learning Management (ELM), • Strong analytical, communication, and stakeholder management skills, • Oracle HCM Cloud certification preferred Required Skills • Oracle HCM Cloud, • HCM Implementation, • Reporting & Analytics, • Training & Compliance Tracking, • Oracle HCM Core Integration Education 🎓 Bachelor’s Degree required About Pride Health-Pride Health offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors Equal Employment Opportunity Pride Health is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Fair Chance Employment Pride Health is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including the California Fair Chance Act and all applicable local Fair Chance ordinances. Accommodations We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

Our client, areal estate development firm, is looking for a temporary People Operations Specialist to assist their team. You will be responsible for the day-to-day execution of core HR processes and employee lifecycle transactions across the organization. This assignment starts asap and will last around 4-5 months. Hours: 9am – 5/6pm *Hybrid schedule Location: Midtown Responsibilities: • Process onboarding, job changes, transfers, and offboarding transactions in HRIS., • Prepare employee documentation including status change letters and separation materials., • Ensure completion of new hire paperwork, I-9 compliance, and background checks., • Maintain accurate employee records in compliance with company policy and legal requirements., • Enter, audit, and maintain employee data across HRIS, payroll, and benefits systems., • Perform data audits and resolve discrepancies., • Generate standard and ad-hoc reports on headcount, turnover, and workforce activity., • Support HR system updates, testing, and process improvements., • Serve as a primary contact for employee HR questions related to policies, benefits, and processes., • Respond to employee and manager inquiries promptly and professionally., • Escalate complex employee relations or compliance matters as appropriate., • Support HR initiatives such as open enrollment, performance cycles, and audits., • Ensure HR transactions comply with applicable employment laws and regulations., • Maintain required notices, documentation, and audit-ready records., • Support internal and external audits by preparing requested documentation., • Follow SOPs and contribute to process improvements. Qualifications • Previous experience in HR administration, HR operations, or People Operations., • Hands-on experience with HRIS, payroll coordination, and employee data management., • Experience supporting multi-state or multi-site workforces preferred., • Strong understanding of HR processes, compliance basics, and employee lifecycle administration., • High attention to detail with a focus on data accuracy., • Ability to manage multiple priorities in a fast-paced environment., • Strong customer service approach with professional communication skills., • Proficient in Microsoft Office and HR reporting tools. Please submit your resume for immediate consideration. You can use ___ to collect and manage your references for free and share them with us or anyone else you choose. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.

Job DescriptionAbout NationMind LLC: NationMind LLC is a technology consulting firm focused on software development and QA testing services. We help clients build reliable, scalable applications with a strong emphasis on automation, performance, and quality. Our team works across industries, delivering solutions that drive innovation and operational efficiency. We are currently hiring skilled professionals for Cloud Computing Specialist (ServiceNow CSM) to join our growing team. Role: Cloud Computing Specialist (ServiceNow CSM) Experience Required: 7-9 Yrs LOCATION: New York, NY (Hybrid) - 3 days on site, 2 days remote. Contract: 6 months Required: Must be ServiceNow Certified Implementation Specialist Customer Service Management (CISCSM) ROLE SUMMARY: • Design, configure, deploy, and support ServiceNow Customer Service Management (CSM) solutions., • Translate business requirements into scalable applications with robust reporting and governance. RESPONSIBILITIES: • Lead endtoend CSM implementations from discovery through deployment and hypercare., • Configure core CSM: case management, SLAs/entitlements, knowledge, portals/communities, omnichannel intake., • Build reports and Performance Analytics dashboards with KPIs, indicators, and scheduled reporting., • Automate workflows using Flow Designer, IntegrationHub, Business Rules, Client Scripts, Script Includes, Glide APIs., • Integrate systems via REST/SOAP; implement secure auth (OAuth2, API keys) and SSO (SAML/OIDC)., • Manage data imports/transforms, data quality rules, and align models with legacy Siebel CRM System., • Enforce platform security and governance: ACLs, roles, RBAC, update sets, source control, environment promotion., • Optimize performance and reliability; troubleshoot incidents/problems and perform rootcause analysis., • Drive quality assurance (ATF, unit/UAT plans), release notes, upgrades, and regression testing., • Produce documentation (design specs, runbooks) and deliver stakeholder training. REQUIRED QUALIFICATIONS: • ServiceNow certification: CISCSM (Customer Service Management)., • 46 years handson ServiceNow admin/development; 2+ full CSM implementations., • Platform expertise: configuration/customization across CSM/CRM; Flow Designer, IntegrationHub, Business Rules, Client Scripts, Script Includes, Glide APIs., • Reporting & Performance Analytics: KPIs, indicators, widgets, dashboards, scheduled reports, scorecards., • Security & governance: ACLs, roles, data policies, encryption, update sets, source control, CI/CD promotion practices., • Architecture & data: SaaS/multitenant concepts; data modeling; CMDB relationships; familiarity with CSDM., • Integrations: REST/SOAP, webhooks; JSON/XML; auth via OAuth2 and SAML/OIDC., • Delivery excellence: ATF, versioning, release/change management, documentation., • Education: Bachelor's in CS/IS/Engineering or equivalent experience., • Professional skills: analytical problemsolving, reliable followthrough, deadline ownership, independent work, and crossteam collaboration. PREFERRED / NICETOHAVE: • Service Portal, Virtual Agent, Workforce Optimization, Communities for CSM., • Integrations with ITSM, Field Service, CRM, or contact center platforms., • CI/CD (Azure DevOps/Jenkins) and Git for update sets/source control., • Security/compliance awareness (e.g., SOC2, ISO 27001)., • Jira/ADO for backlog management; Confluence for documentation. SUCCESS INDICATORS (612 MONTHS): • Productionready CSM implementation improving case resolution time and CSAT., • Rolebased dashboards and PA KPIs live for operations and leadership., • Established governance (coding standards, ACL model, CI/CD flow) with reduced platform incidents.

Job DescriptionROLE SUMMARY: • Design, configure, deploy, and support ServiceNow Customer Service Management (CSM) solutions., • Translate business requirements into scalable applications with robust reporting and governance. RESPONSIBILITIES: • Lead end‑to‑end CSM implementations from discovery through deployment and hyper‑care., • Configure core CSM: case management, SLAs/entitlements, knowledge, portals/communities, omnichannel intake., • Build reports and Performance Analytics dashboards with KPIs, indicators, and scheduled reporting., • Automate workflows using Flow Designer, IntegrationHub, Business Rules, Client Scripts, Script Includes, Glide APIs., • Integrate systems via REST/SOAP; implement secure auth (OAuth2, API keys) and SSO (SAML/OIDC)., • Manage data imports/transforms, data quality rules, and align models with legacy Siebel CRM System., • Enforce platform security and governance: ACLs, roles, RBAC, update sets, source control, environment promotion., • Optimize performance and reliability; troubleshoot incidents/problems and perform root‑cause analysis., • Drive quality assurance (ATF, unit/UAT plans), release notes, upgrades, and regression testing., • Produce documentation (design specs, runbooks) and deliver stakeholder training. RequirementsREQUIRED QUALIFICATIONS: • ServiceNow certification: CIS‑CSM (Customer Service Management)., • 4–6 years hands‑on ServiceNow admin/development; 2+ full CSM implementations., • Platform expertise: configuration/customization across CSM/CRM; Flow Designer, IntegrationHub, Business Rules, Client Scripts, Script Includes, Glide APIs., • Reporting & Performance Analytics: KPIs, indicators, widgets, dashboards, scheduled reports, scorecards., • Security & governance: ACLs, roles, data policies, encryption, update sets, source control, CI/CD promotion practices., • Architecture & data: SaaS/multi‑tenant concepts; data modeling; CMDB relationships; familiarity with CSDM., • Integrations: REST/SOAP, webhooks; JSON/XML; auth via OAuth2 and SAML/OIDC., • Delivery excellence: ATF, versioning, release/change management, documentation., • Education: Bachelor’s in CS/IS/Engineering or equivalent experience., • Professional skills: analytical problem‑solving, reliable follow‑through, deadline ownership, independent work, and cross‑team collaboration. PREFERRED / NICE‑TO‑HAVE: • Service Portal, Virtual Agent, Workforce Optimization, Communities for CSM., • Integrations with ITSM, Field Service, CRM, or contact center platforms., • CI/CD (Azure DevOps/Jenkins) and Git for update sets/source control., • Security/compliance awareness (e.g., SOC2, ISO 27001)., • Jira/ADO for backlog management; Confluence for documentation. SUCCESS INDICATORS (6–12 MONTHS): • Production‑ready CSM implementation improving case resolution time and CSAT., • Role‑based dashboards and PA KPIs live for operations and leadership.

Job Description For over 60 years, APEX Technical School has helped students get the training they need to go after the jobs they want through our unique program of both classroom and hands-on instruction. Your skills and passion can make a difference for the next generation of students. APEX is looking for a highly skilled Construction Instructor to teach hands-on work with a group of students who are eager to learn. ABSOLUTELY no teaching experience required. You supply the skills and we supply everything else, even the tools! Requirements • 3+ years hands-on fieldwork experience in the construction trade with experience in Carpentry, Plumbing, and Electric, • Kitchen and Bathroom remodel experience, • Experience in Framing, Sheetrock, Roofing, and Siding, • Basic branch circuit knowledge, • Proficient in reading blueprints, manuals, and electrical schematics, • Highly skilled in working with electrical equipment and hand tools, • Strong problem solving and critical thinking skills, • Salary pay, • Medical, Dental, and Vision insurance, • 403B (Retirement plan), • Extra Shifts available, • Full-time Morning-Afternoon ShiftCompany DescriptionMission: We are committed to improving the economic and social well-being of the impoverished and disadvantaged. For 85 years, The Fedcap Group has developed scalable, innovative and potentially disruptive solutions to some of society’s most pressing needs. The Fedcap Group is the parent company of a growing number of top-tier nonprofit agencies dedicated to serving over 300,000 children and adults each year across the United States and the United Kingdom. The Fedcap Group provides educational services to every age group, vocational training in high-growth labor industries, behavioral health services, work readiness skill-building and jobs—all targeted to helping people achieve long-term self-sufficiency. The work of The Fedcap Group is structured within four major practice areas: Education, Workforce Development, Occupational Health and Economic Development, which are strategically aligned for maximum impact. The Fedcap Group also invests its time and resources in broader systems change—working in partnership with federal, state and local government to improve the way services are designed, funded, and delivered.Mission: We are committed to improving the economic and social well-being of the impoverished and disadvantaged. \r\n\r\nFor 85 years, The Fedcap Group has developed scalable, innovative and potentially disruptive solutions to some of society’s most pressing needs. The Fedcap Group is the parent company of a growing number of top-tier nonprofit agencies dedicated to serving over 300,000 children and adults each year across the United States and the United Kingdom. The Fedcap Group provides educational services to every age group, vocational training in high-growth labor industries, behavioral health services, work readiness skill-building and jobs—all targeted to helping people achieve long-term self-sufficiency. \r\n\r\nThe work of The Fedcap Group is structured within four major practice areas: Education, Workforce Development, Occupational Health and Economic Development, which are strategically aligned for maximum impact. \r\n\r\nThe Fedcap Group also invests its time and resources in broader systems change—working in partnership with federal, state and local government to improve the way services are designed, funded, and delivered.

Job Description Luxury Store Manager - Williamsburg, Brooklyn We are seeking a motivated and dynamic Luxury Store Manager with strong business acumen to lead our team in achieving and exceeding sales goals. This role requires a proactive leader with a deep focus on driving sales performance, ownership of store outcomes, and exceptional leadership abilities. This results-oriented leader will foster a passion for delivering exceptional customer experiences and driving sales performance. The ideal candidate will be able to work a full-time schedule of Sunday - Thursday. This role is in-person at our Williamsburg showroom location. The targeted salary budget for this position is $85k-100k annually. This compensation budget range may be adjusted at any time at the discretion of the company. Key Responsibilities: • Sales Performance and Business Growth:, • Recruit, lead, and mentor a team of Customer Experience Assistants, Jewelry Consultants, and Concierges to meet quarterly sales targets., • Demonstrate a robust understanding of business processes and KPIs, coaching each team member to achieve performance goals., • Drive showroom sales performance by analyzing data, identifying opportunities for improvement, and implementing strategic initiatives., • Ownership of Store Performance:, • Take full accountability for the showroom and office operations, ensuring they meet the highest standards of customer service and operational efficiency., • Implement efficiency improvement initiatives, policies, and procedures to enhance the customer experience and operational performance., • Partner with Workforce Operations Analysts to create and maintain a comprehensive team schedule, ensuring coverage for all duties and appointments., • Leadership and Team Development:, • Foster an environment of partnership, positivity, and a bias toward action, inspiring the team to excel and deliver exceptional customer service., • Provide ongoing training, coaching, and performance feedback to develop the team's skills and capabilities., • Participate in the sourcing and selection processes to build teams of high-performing talent., • Lead by example in conducting in-person customer appointments, presenting jewelry in a luxury goods environment., • Customer Experience Management:, • Consistently seek ways to improve the customer experience, collaborating with the customer care team to resolve escalations and ensure customer satisfaction., • Maintain a luxury environment in the showroom, upholding visual merchandising and retail operations standards, including planogram updates and seasonal roll-outs., • Respond to customer inquiries via phone, email, and live chat, ensuring a personalized and exceptional service experience., • Cross-Functional Collaboration:, • Collaborate across departments, including operations, merchandising, retail operations, marketing, HR, and customer care, to drive business growth and customer satisfaction., • Proven experience managing people in retail or direct-to-consumer sales, with a focus on achieving and exceeding sales targets., • Strong leadership abilities with the capacity to inspire and develop a high-performing team., • Excellent business acumen with the ability to analyze data and make strategic decisions., • Exceptional communication skills, both written and verbal., • Robust CRM software experience., • Entrepreneurial spirit and self-starter mindset., • BA degree or equivalent, preferred., • Commitment to respect and inclusion in the workplace. At Brilliant Earth, we're passionate about the employee experience. That's why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1's with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you'll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it's important to recharge and relax - you'll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid. Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. You'll receive an email when we've received your application and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and an opportunity to chat with a few of our Customer Experience senior leaders via video call! More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee's specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at .

Job Description Join the Bold Side of Retail! Assistant Store Manager - Queens Center (on-site) Ready to hop into something extraordinary? We're Psycho Bunny, the rebellious, refined clothing brand turning heads with our premium quality, vibrant style, and unmistakable logo. With over 200 points of sales worldwide (and counting!), we're on a mission to redefine bold standards in retail. The opportunity Reporting to the Store Manager, the Assistant Store Manager strategically manages and promotes sales culture within a retail environment to achieve or exceed sales, KPIs, and profitability goals through short- and long-term planning and expense control. They guarantee consistently high customer experience within the Store per Psycho Bunny’s core values and service standards. Your Daily Adventures • Support the Store Manager in managing the day-to-day operations of the store to ensure the store meets key performance indicators and profit and loss expectations, • Support the Store Manager with the recruitment, training, development and succession of high-performing, results-driven Team Members, • Positively communicates and demonstrates the Brand values, attitude and culture., • Through direction of the Store Manager, ensures successful implementation of programs, policies, routine and seasonal initiatives, and specific store needs., • Cooperates with the Store Manager to develop clear action plans for store and thrives to achieve objectives, deliverables and timelines of plan., • Through direction from the Store Manager, takes accountability for training and execution of in-store in all areas, including business, operations, and sales/customer service, to ensure all employees are trained in Retail Standards., • Support team members (e.g., leading by example or coaching) to ensure a great guest experience, including assessing guest needs, providing technical product educations, and supporting in-store transactions and omnichannel programs (e.g., buy online pickup in store, phone sales, and ship from store options)., • Support the store’s recruiting and hiring process, onboarding training, and overall performance management activities., • Engage in career discussions to support and reinforce team understanding of how working at Psycho Bunny will contribute to their career and personal growth., • Move dynamically on the floor to assess and fulfill the needs of the business, team, and guests., • Resolve guest feedback and address emergent issues, including guest escalations and emergency requests, helping to "make it right" for guests., • Execute along with the Store Manager all requirements concerning applicable Health and Safety Standards., • Establish supportive and productive relationships with all team members, focusing on personal and professional development., • You must be able to work a flexible schedule, including nights, weekends, and holidays., • You may be required to open and close the store as needed. Your Toolkit • 3+ years of experience in a similar retail management role. Hiring Range • $55,000/yearly, • Full benefits package Why Choose the Psycho Bunny Life? • Sweet discount on the coolest fits, • Room to grow in a rapidly expanding brand, • Surrounded by smart and passionate people, • Group Insurance coverage, including health, dental, vision, • 401K, which includes a generous match, • An Employee/Family Assistance Program, • Two (2) weeks of vacation, • Five (5) wellness days Ready to Set a Bold Standard? Apply now to join and show us what makes you uniquely bold! Diversity & Inclusion Are you excited by this opportunity? Psycho Bunny is dedicated to growing our diverse and inclusive workforce, so if your experience doesn't perfectly match the listed requirements, we encourage you to apply anyway - you could be a great fit for this or other positions. Psycho Bunny is an Equal Employment Opportunity employer committed to building a diverse and equitable workplace and inclusive environment for all existing and potential employees. Employment decisions are based on candidate qualifications and business needs, not race, color, ancestry, place of origin, age, sex (including pregnancy), gender identity or expression, sexual orientation, political belief, religion, creed, marital or family status, medical condition, genetic information, physical or mental disability, military or veteran status, prior criminal conviction or any other protected class in accordance with federal, state or provincial and local laws and ordinances. Accommodations will be provided as requested by candidates taking part in all aspects of the selection process. We thank all applicants; however, only those selected for an interview will be contacted.

Job DescriptionBenefits: • Flexible schedule, • Opportunity for advancement, • Paid time off Key Responsibilities Oversee day-to-day floral production activities, including arrangement assembly, event design prep, and order fulfillment. Reviewing production schedules and prepare production plans (vases, mechanics, confirm florals, separate and prepare floral recipes, confirm design approval with design director. Create and manage production schedules to meet daily retail orders, event deadlines, and seasonal volume demands. Ensure all floral designs meet brand standards and client specifications. Coordinate with sales, event, and operations teams to align production with upcoming events, holidays, and special projects. Assign tasks to ensure efficient workflow and balanced workloads. Assist with hiring and seasonal workforce planning. Manage floral and hard-goods inventory including ordering, receiving, processing, and waste control. Track usage to forecast needs based on sales trends and upcoming events. Develop vendor relationships and negotiate pricing when applicable. Ensure all products meet design, freshness, and presentation standards before they leave the studio. Implement and refine standard operating procedures for production efficiency and consistency. Troubleshoot production challenges and proactively offer solutions. Collaborate on floral recipes and production plans for weddings, corporate events, installations, and large-scale orders. Support on-site event setup or breakdown as needed. Skills & Qualifications 35+ years of experience in floral design, production, or related management role. Strong knowledge of floral varieties, care/handling, and design techniques. Proven leadership and team-management skills. Excellent organizational and multitasking abilities. Ability to work efficiently in a fast-paced, deadline-driven environment. Proficiency in inventory management and production planning. Physical ability to lift 3040 lbs and work on your feet for extended periods. Bilingual in English/Spanish Experience with weddings and large-scale event production. Creative problem-solving and strong attention to detail. Schedule: Monday to Friday from 8am to 5pm with weekends as needed Pay: $25-$30/hr. depending on experience

Company Description Camber Property Group is a developer and owner specializing in affordable housing in New York City and beyond. With a substantial impact in just a few years, the team has successfully built and preserved over 12,000 residential units, representing $3.4 billion in market value. The organization's mission focuses on strengthening local communities by creating sustainable and equitable housing solutions. Camber Property Group is committed to doing what is right, whether constructing new developments or preserving existing properties. Role Description This is a full-time, on-site role for a Project Manager at our New York, NY office. The Project Manager is responsible for leading development projects through all stages of the project life cycle, including predevelopment, acquisition and construction closing, construction administration, marketing/lease up, conversion to permanent financing / stabilization and repositioning, as applicable. The Project Manager is expected to work collaboratively in a fast-paced, entrepreneurial work environment with a range of individuals and organizations. Duties and Requirements Responsibilities include, but are not limited to: Development & Predevelopment · Conduct feasibility analysis, zoning review, and due diligence · Onboard and oversee design consultants (architects, engineers, expediters, environmental, sustainability, elevator, etc.) · Along with our vertically integrated GC, support and oversee design process from schematic through construction documents with understanding of value engineering to keep costs as projected · Coordinate agency approvals including HPD, HDC, HFA, DOB, and other relevant entities · Maintain and report on comprehensive project schedules and risk assessments · Prepare financing applications · Help prepare investment memorandums to convey the inherent risks associated with a particular project Financing & Closings · Prepare and manage HPD/HCR/HDC financing applications and lead the development effort as point-person for agency correspondence · Update development budgets and sources & uses throughout underwriting · Review lender, equity investor, and agency due diligence and negotiate term sheets and loan docs alongside Camber’s outside legal counsel and senior level staff · Coordinate construction and permanent loan closings · Monitor construction progress, change orders, budget, and schedule · Lead bank requisition efforts and invoice tracking · Ensure compliance with HPD/HDC regulatory requirements, MWBE goals, labor standards, and affordability restrictions Lease-Up & Stabilization · Coordinate with property management on marketing and regulatory compliance · Oversee cost certification and various tax credit investor compliance and conversion · Manage TCO/CO process and permanent loan conversion · Transition stabilized assets to asset management Leadership · Interface directly with agency representatives, lenders, equity partners, and community stakeholders · Drive internal process improvements and best practices Qualifications · Travel to properties in the NY metro area to perform site inspections and collect data · Good understanding of transactional structuring and of both affordable and conventional financing sources · Knowledge of key deal documents including but not limited to financing terms sheets, regulatory agreements and operating agreements · Demonstrated underwriting and financial analysis experience (modeling, project level returns, optimal structures, etc.) · Ability to identify and resolve deal point issues with some guidance · Ability to work independently as well as in a group environment · Strong problem solving and quantitative skills · Ability to prioritize and accomplish multiple tasks effectively · Good written and verbal skills · Mastery of Microsoft Office · Strong data management skillset with the ability to collect and manage data, including exploratory data analysis, is strongly preferred Education and Experience · Master’s degree in Real Estate, Urban Planning, Finance or other relevant field or proven track record in affordable housing development · 4+ years in a relevant field and/or master’s degree in related field · Direct knowledge / experience in NYC real estate development Work Environment This job operates primarily in an office environment but will require travel offsite. Compensation & Benefits · Salary $110,000 – $150,000 ; will be commensurate with experience · Cash Bonus · Long Term Incentive Plan · Camber offers competitive health benefits as well as an unlimited vacation policy and 401k matching. Diversity, Equity, and Inclusion Camber actively seeks to recruit and employ a diverse and inclusive workforce. Affirmative Action (AAP/EEO statement) Camber is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sex, sexual orientation, national origin, genetics, disability, age, or veteran status. Disclaimer This job description in no way states or implies that this is an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements, or working conditions to be performed by the employee in this position. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. It does not limit the assignment of related duties not mentioned. All job requirements are subject to possible revision to reflect changes in the position requirements or to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with Federal and State laws). Continued employment remains on an “at-will” basis