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  • Front Desk Agent
    Front Desk Agent
    hace 28 días
    $20–$25 por hora
    Jornada completa
    Manhattan, New York

    We are seeking a friendly, service-oriented front desk agent to join our growing staff. In this position, you will take reservations, check guests in and out of rooms, direct calls, and answer all guests’ questions and concerns. You must be personable and have outstanding interpersonal communication skills. Front Desk Agent Duties and Responsibilities Greet guests with a welcoming smile and friendly demeanor Perform all guest check-in and check-out procedures Obtain or confirm guest information, assign rooms, activate and distribute keys, etc. Collect payment for room charges and other fees Answer phones and direct calls to appropriate personnel Check and send emails Make and confirm reservations Maintain a clean and tidy workspace at all times Inform guests of hotel amenities and offerings Be informed and up-to-date on all types of room accommodation and availability Communicate with housekeeping, room service and security staff as necessary Provide local information on restaurants, special sites, activities, etc. Resolve customer complaints and problems calmly and effectively Notify management of any serious issues that you cannot resolve Take and deliver messages for guests Store luggage and valuables as needed Assist with and book tours and activities for guests Maintain a friendly, personable disposition Perform various clerical tasks as needed (sorting mail, paper filing, etc.) Front Desk Agent Requirements and Qualifications High school diploma or GED equivalent preferred Previous experience in customer service and/or hospitality industry preferred Experience using hotel booking software a plus Computer literate and proficient using Microsoft Suite Personable and outgoing when dealing with guests Professional phone demeanor Excellent customer service skills Ability to maintain calm, polite, and patient in stressful situations Organized and detail-oriented Ability to connect with guests and consistently give them a positive customer experience

    Sin experiencia
    Inscripción fácil
  • FLOOR CAPTAIN
    FLOOR CAPTAIN
    hace 1 mes
    Jornada completa
    Red Hook, Brooklyn

    BAR MARIO — FLOOR CAPTAIN Bar Mario is looking for a Floor Captain who doesn’t just run service—but understands the soul of what we do. This role requires strong knowledge of Italian food and wine. Not textbook knowledge—living, breathing, tasting knowledge. What You’ll Do: Lead the floor with authority, warmth, and precision Guide guests through the menu with confidence and charm Support and train staff on food, wine, and service standards Maintain flow between kitchen and dining room Elevate the guest experience through genuine hospitality What You Know (and love) Italian cuisine beyond clichés—regional awareness (Piedmont, Tuscany, etc.) Classic dishes, ingredients, and preparations Italian wines: varietals, regions, structure, and pairings You can speak about Nebbiolo vs Sangiovese without blinking You know why a Vermentino behaves differently than a Gavi You enjoy teaching this knowledge to others What You Are: A natural leader with strong floor presence Detail-oriented and standards-driven Comfortable in high-volume, fast-paced environments Hospitable, composed, and solution-oriented Why Bar Mario: A serious restaurant without taking itself too seriously Strong team culture and growth opportunities A place where food, wine, and hospitality actually matter Details: Red Hook, Brooklyn Full-time Competitive pay (hourly + tips) If you can run a room and talk wine like it matters, we’d love to meet you. Bar Mario 🍝🍷

    ¡Incorporación inmediata!
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  • Lobby Attendant
    Lobby Attendant
    hace 2 meses
    $20–$25 por hora
    Jornada completa
    Manhattan, New York

    Are you the kind of person who makes everyone feel at ease the moment they walk in or call? We’re looking for a Reception Specialist Associate — someone organized, professional, and people-focused who thrives in fast-paced, front-facing environments. This role is ideal for someone who enjoys connecting with people, keeping things running smoothly, and creating great first impressions every single day. What You’ll Do Welcome visitors, clients, and guests with a professional and friendly attitude Manage phone calls, messages, and scheduling with efficiency and clarity Handle basic administrative tasks — email coordination, data entry, and record keeping Assist management and staff with meeting coordination and front office operations Keep the reception and lobby area neat, organized, and inviting Provide information, direct inquiries, and represent the company with professionalism What We’re Looking For Excellent communication and interpersonal skills Professional appearance and positive attitude Organized, reliable, and detail-oriented Basic computer and office software skills (email, spreadsheets, etc.) Prior experience in reception, admin, or hospitality is helpful — not required Team player with a calm and confident approach What We Offer $20–$25 per hour depending on experience Weekly pay schedule Career growth and training opportunities Supportive team culture Flexible scheduling options Equal Opportunity Employer. We believe in professionalism, kindness, and teamwork. If you love helping people and keeping things organized, we’d love to meet you!

    ¡Incorporación inmediata!
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  • Front Desk Postion
    Front Desk Postion
    hace 2 meses
    $20–$25 por hora
    Jornada completa
    Manhattan, New York

    Are you the kind of person who makes everyone feel at ease the moment they walk in or call? We’re looking for a Reception Specialist Associate — someone organized, professional, and people-focused who thrives in fast-paced, front-facing environments. This role is ideal for someone who enjoys connecting with people, keeping things running smoothly, and creating great first impressions every single day. What You’ll Do Welcome visitors, clients, and guests with a professional and friendly attitude Manage phone calls, messages, and scheduling with efficiency and clarity Handle basic administrative tasks — email coordination, data entry, and record keeping Assist management and staff with meeting coordination and front office operations Keep the reception and lobby area neat, organized, and inviting Provide information, direct inquiries, and represent the company with professionalism What We’re Looking For Excellent communication and interpersonal skills Professional appearance and positive attitude Organized, reliable, and detail-oriented Basic computer and office software skills (email, spreadsheets, etc.) Prior experience in reception, admin, or hospitality is helpful — not required Team player with a calm and confident approach What We Offer $20–$25 per hour depending on experience Weekly pay schedule Career growth and training opportunities Supportive team culture Flexible scheduling options Equal Opportunity Employer. We believe in professionalism, kindness, and teamwork. If you love helping people and keeping things organized, we’d love to meet you!

    ¡Incorporación inmediata!
    Inscripción fácil
  • Host / Hostess
    Host / Hostess
    hace 2 meses
    $18 por hora
    Jornada parcial
    Manhattan, New York

    Location: Greenwich Village, NYC Job Type: Part-time / Full-time About Us: Wicked Willy’s is an exciting, pirate-themed bar and restaurant in the heart of Greenwich Village, blending great food, drinks, and live entertainment with a lively and immersive atmosphere. From karaoke nights to themed parties, every night is an adventure at Wicked Willy’s! We’re looking for an energetic Host to be the face of our crew and welcome guests aboard. Position Overview: As a Host, you will be responsible for creating a fun and engaging first impression for every guest. You’ll set the tone for a swashbuckling experience while managing reservations, coordinating with servers, and maintaining smooth seating flow during busy hours. Pirate-themed attire and a love for hospitality are essential for this role! Key Responsibilities: • Greet guests with enthusiasm and pirate charm, ensuring they feel welcome from the moment they walk in., • Coordinate seating with servers and ensure tables are efficiently managed., • Answer phones to assist with reservations, inquiries, and take-out orders., • Promote and inform guests about upcoming events, themed nights, and specials., • Help maintain the cleanliness and organization of the host station and entryway., • Occasionally assist with special events or themed activities, staying in character as part of the pirate crew! Qualifications: -Experience not required • Excellent communication and customer service skills., • A friendly and outgoing personality with a flair for engaging guests., • Ability to multitask and stay organized during busy shifts., • Team-oriented attitude with a passion for creating memorable guest experiences.

    ¡Incorporación inmediata!
    Sin experiencia
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